Basic Function Provides leadership for the Quality Management Department to manage quality audits, and plan, implement, and monitor Construction Quality Management processes and procedures to ensure that major Metro capital projects are completed in compliance with contract and regulatory requirements. Example Of Duties Develops and implements quality assurance/control plans, policies, and procedures in accordance with appropriate laws, regulations, and codes Reviews submittals for adequacy and completeness of quality assurance/control requirements Visits jobsites and monitors performance Performs inspections, audits, and surveillances to verify implementation of quality assurance/control requirements Documents NCRs (Non-conformance Reports) and analyses trends Conducts Root Cause Analysis, diagnoses quality assurance/control system problems, and corrects or recommends appropriate action Prepares quality assurance/control reports and correspondence Represents Metro before the public and other governmental agencies Coordinates consultants and labs Attends meetings as required, including pre-bid and pre-construction meetings Manages assigned quality assurance/control department activities, including developing, monitoring, and adhering to Metro′s policies/procedures Manages, motivates, evaluates and provides guidance to assigned employees Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor′s Degree in Quality Management or Engineering discipline, Business Administration, or a related field; Master′s Degree in a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience in the quality assurance Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Registration as a Professional Engineer Certified Quality Auditor, Certified Manager of Quality, or Certified Quality Engineer preferred Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience utilizing auditing guidelines and Quality Management Systems: National Highway Systems (NHS), Public Works Construction (Green Book), City of Los Angeles (Brown Book), American Association of State Highway and Transportation Officials (AASHTO), and American Society for Testing and Materials (ASTM). Experience coordinating the use of contracted independent testing labs, inspectors, and technicians to support job control and material qualification testing and verification. Experience analyzing and compiling complex data using relational database software to identify situations and recommend solutions. Knowledge: Theories, principles, and practices of engineering, construction, design, and quality assurance, including transit construction or general heavy construction practices Quality Management processes, systems, and procedures, including audits and surveillances Current theories, principles, and practices of management Research and report preparation methods Applicable local, state, and federal laws, rules, and regulations, including building codes and standards, Public Work Standard, and jurisdictional codes Theories, principles, and practices of transportation Complex plan and specifications reading Construction contract administration in a public sector organization Research, analysis, and report writing Computer software, such as Microsoft Word, Excel, PowerPoint, and Visio Skills: Managing the activities of a quality assurance function and providing leadership Analyzing situations and data, identifying problems, and recommending solutions Supervising, training, developing, and motivating staff Establishing and implementing relevant policies and procedures Performing quality audits of construction activities Conducting research and developing comprehensive reports and correspondence Communicating effectively orally and in writing Interacting professionally with various levels internally and with external representatives Exercising sound judgment and creativity in decision making Using applicable computer software Reading and understanding construction drawings and plans Abilities: Develop, coordinate, present, administer, and evaluate construction quality programs and requirements Meet time constraints and deadlines, Represent Metro before the public Compile, analyze, and interpret complex data Act professionally in a stressful environment Think, act, and work independently Handle highly confidential information Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, and agreements Negotiate and manage contracts Determine strategies to achieve goals Walk and climb at construction sites Travel to offsite locations; drive a vehicle Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (AC) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 10-MAY-24
Apr 11, 2024
Full Time
Basic Function Provides leadership for the Quality Management Department to manage quality audits, and plan, implement, and monitor Construction Quality Management processes and procedures to ensure that major Metro capital projects are completed in compliance with contract and regulatory requirements. Example Of Duties Develops and implements quality assurance/control plans, policies, and procedures in accordance with appropriate laws, regulations, and codes Reviews submittals for adequacy and completeness of quality assurance/control requirements Visits jobsites and monitors performance Performs inspections, audits, and surveillances to verify implementation of quality assurance/control requirements Documents NCRs (Non-conformance Reports) and analyses trends Conducts Root Cause Analysis, diagnoses quality assurance/control system problems, and corrects or recommends appropriate action Prepares quality assurance/control reports and correspondence Represents Metro before the public and other governmental agencies Coordinates consultants and labs Attends meetings as required, including pre-bid and pre-construction meetings Manages assigned quality assurance/control department activities, including developing, monitoring, and adhering to Metro′s policies/procedures Manages, motivates, evaluates and provides guidance to assigned employees Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor′s Degree in Quality Management or Engineering discipline, Business Administration, or a related field; Master′s Degree in a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience in the quality assurance Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Registration as a Professional Engineer Certified Quality Auditor, Certified Manager of Quality, or Certified Quality Engineer preferred Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience utilizing auditing guidelines and Quality Management Systems: National Highway Systems (NHS), Public Works Construction (Green Book), City of Los Angeles (Brown Book), American Association of State Highway and Transportation Officials (AASHTO), and American Society for Testing and Materials (ASTM). Experience coordinating the use of contracted independent testing labs, inspectors, and technicians to support job control and material qualification testing and verification. Experience analyzing and compiling complex data using relational database software to identify situations and recommend solutions. Knowledge: Theories, principles, and practices of engineering, construction, design, and quality assurance, including transit construction or general heavy construction practices Quality Management processes, systems, and procedures, including audits and surveillances Current theories, principles, and practices of management Research and report preparation methods Applicable local, state, and federal laws, rules, and regulations, including building codes and standards, Public Work Standard, and jurisdictional codes Theories, principles, and practices of transportation Complex plan and specifications reading Construction contract administration in a public sector organization Research, analysis, and report writing Computer software, such as Microsoft Word, Excel, PowerPoint, and Visio Skills: Managing the activities of a quality assurance function and providing leadership Analyzing situations and data, identifying problems, and recommending solutions Supervising, training, developing, and motivating staff Establishing and implementing relevant policies and procedures Performing quality audits of construction activities Conducting research and developing comprehensive reports and correspondence Communicating effectively orally and in writing Interacting professionally with various levels internally and with external representatives Exercising sound judgment and creativity in decision making Using applicable computer software Reading and understanding construction drawings and plans Abilities: Develop, coordinate, present, administer, and evaluate construction quality programs and requirements Meet time constraints and deadlines, Represent Metro before the public Compile, analyze, and interpret complex data Act professionally in a stressful environment Think, act, and work independently Handle highly confidential information Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, and agreements Negotiate and manage contracts Determine strategies to achieve goals Walk and climb at construction sites Travel to offsite locations; drive a vehicle Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (AC) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 10-MAY-24
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants Austin Energy (AE) seeks a highly skilled Test Engineer senior who has extensive experience working as a Test Lead in the Business Operations Liaison Team ( BOLT ) work group. This position is a member of the Service Validation & Testing ( SVT ) team supporting Tech and Data’s Quality Assurance program. This position will need a solid background in manual testing, creating and executing test plans, documenting test scripts from requirements, executing tests, and documenting variances for new large enterprise applications being deployed as well as existing enterprise applications being enhanced. This position requires excellent knowledge of different programming languages, object-oriented design, and analysis concepts and the ability to solve problems in coding and testing. Also, the selected candidate should be able to review system and functional requirements and extract information to use in preparing manual and automated test plans and scripts. This position requires working in a deadline -focused environment while balancing multiple projects and changing priorities providing support to various Tech and Data groups, project stakeholders and business groups. This position will report to the Testing/QA IT Manager in the Tech and Data Business Operations Liason Team ( BOLT ) group. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule: Monday through Friday; (40-hour work week with schedule flexibility) supporting 8:00 a.m. to 5:00 p.m. activity. May work evenings, weekends or holidays. Schedule may change based on business need. Job Close Date 05/02/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Qualifications: Extensive experience using Java, C++, and Visual Basic. Extensive experience in Software testing and Test Management tools. Experience working with IBM Rational Functional Tester ( RFT ). Experience in System Architecture (SW, HW, and Enterprise), and Web technologies. Experience supporting the business of an Electric Utility or Water Utility. Experience leading test status and defect triage meetings. Experience working with: CC&B, Storm Center, Service Now, Maximo. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Contributes to testing strategy and architecture. Leads teams in support of testing strategies and activities. Develops automation framework and tools to aid testing, operations, and maintenance of the data warehouse. Writes and executes test plans, designs and develops test tools, debugs and reports code bugs, and pushes quality upstream. Measures performance of various components (using simulated stress tests) and reports any outliers/exceptions. Leads set up of multiple QA environments to work with fabricated source data, QA source data, and production source data. Interprets testing needs as requirements are being developed. Evaluates testability of business and technical requirements based on business/functional requirement document(s), use cases, user stories, and/or solution design documents. Participates in requirement/design reviews or sprint/release planning sessions. Designs impact assessment and performs impact analysis on changes to existing architecture, work processes, and systems. Participates in architecture and technical specification review and provides feedback on content and testability. Creates test plans. Sets up and maintains test environments for both manual and automated testing. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of different types of testing (e.g., functional, performance, and other nonfunctional tests). Knowledge of coding practices, concepts and design patterns to create maintainable test frameworks. Knowledge of DRY principles (remove and deter the creation of repeating code) and SOLID principles (object-oriented principles to create decoupled, clean code) to create, review and refactor code. Knowledge of SLAs, audit, and governing body policies. Knowledge of testing frameworks and tools and test automation frameworks. Knowledge of types of database structures, types of relationships in a database and types of DBMSs, NoSQL/non-relational databases, and CRUD operations. Knowledge of APIs design, use, and maintenance. Knowledge of cloud networking capabilities, VPNs, and firewall composition. Knowledge of automation of CI/CD infrastructure, and tools, languages, and file formats that will inform tooling decisions in the testing strategy. Knowledge of components and orchestration of containerization, tools and methods used for containerization, and how they integrate with testing tools and frameworks. Skill in leading testing strategy, functional and non-functional testing, automated testing, quality assurance and performance testing. Skill in software development and chaos engineering. Ability to collaborate with diverse roles throughout the organization to develop holistic testing strategies and select frameworks. Ability to frequently and incrementally deliver applications with high quality and to created effective and meaningful tests by understanding needs of stakeholders. Ability to report KPIs and metrics. Ability to create, generate and maintain test data and databases and to creatively troubleshoot problems. Ability to work with cross functional teams and rapidly acquire new information and skills. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Do you meet these minimum requirements? Yes No * Please describe how your education and experience meet the minimum qualifications. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Briefly describe your experience as a software test analyst. (Open Ended Question) * Briefly describe your experience working at an electric utility or water utility. (Open Ended Question) * Briefly describe your experience, roles, and responsibilities with Testing software and methodologies. (Open Ended Question) * Describe your experience, roles, and responsibilities with automation and performance testing. (Open Ended Question) * Describe your experience analyzing and translating project documentation (e.g. project requirements documentation, design specifications, and technical specifications) into executable test scripts. (Open Ended Question) * Briefly describe your experience with Software Testing Life cycle. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Apr 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants Austin Energy (AE) seeks a highly skilled Test Engineer senior who has extensive experience working as a Test Lead in the Business Operations Liaison Team ( BOLT ) work group. This position is a member of the Service Validation & Testing ( SVT ) team supporting Tech and Data’s Quality Assurance program. This position will need a solid background in manual testing, creating and executing test plans, documenting test scripts from requirements, executing tests, and documenting variances for new large enterprise applications being deployed as well as existing enterprise applications being enhanced. This position requires excellent knowledge of different programming languages, object-oriented design, and analysis concepts and the ability to solve problems in coding and testing. Also, the selected candidate should be able to review system and functional requirements and extract information to use in preparing manual and automated test plans and scripts. This position requires working in a deadline -focused environment while balancing multiple projects and changing priorities providing support to various Tech and Data groups, project stakeholders and business groups. This position will report to the Testing/QA IT Manager in the Tech and Data Business Operations Liason Team ( BOLT ) group. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule: Monday through Friday; (40-hour work week with schedule flexibility) supporting 8:00 a.m. to 5:00 p.m. activity. May work evenings, weekends or holidays. Schedule may change based on business need. Job Close Date 05/02/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Qualifications: Extensive experience using Java, C++, and Visual Basic. Extensive experience in Software testing and Test Management tools. Experience working with IBM Rational Functional Tester ( RFT ). Experience in System Architecture (SW, HW, and Enterprise), and Web technologies. Experience supporting the business of an Electric Utility or Water Utility. Experience leading test status and defect triage meetings. Experience working with: CC&B, Storm Center, Service Now, Maximo. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Contributes to testing strategy and architecture. Leads teams in support of testing strategies and activities. Develops automation framework and tools to aid testing, operations, and maintenance of the data warehouse. Writes and executes test plans, designs and develops test tools, debugs and reports code bugs, and pushes quality upstream. Measures performance of various components (using simulated stress tests) and reports any outliers/exceptions. Leads set up of multiple QA environments to work with fabricated source data, QA source data, and production source data. Interprets testing needs as requirements are being developed. Evaluates testability of business and technical requirements based on business/functional requirement document(s), use cases, user stories, and/or solution design documents. Participates in requirement/design reviews or sprint/release planning sessions. Designs impact assessment and performs impact analysis on changes to existing architecture, work processes, and systems. Participates in architecture and technical specification review and provides feedback on content and testability. Creates test plans. Sets up and maintains test environments for both manual and automated testing. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of different types of testing (e.g., functional, performance, and other nonfunctional tests). Knowledge of coding practices, concepts and design patterns to create maintainable test frameworks. Knowledge of DRY principles (remove and deter the creation of repeating code) and SOLID principles (object-oriented principles to create decoupled, clean code) to create, review and refactor code. Knowledge of SLAs, audit, and governing body policies. Knowledge of testing frameworks and tools and test automation frameworks. Knowledge of types of database structures, types of relationships in a database and types of DBMSs, NoSQL/non-relational databases, and CRUD operations. Knowledge of APIs design, use, and maintenance. Knowledge of cloud networking capabilities, VPNs, and firewall composition. Knowledge of automation of CI/CD infrastructure, and tools, languages, and file formats that will inform tooling decisions in the testing strategy. Knowledge of components and orchestration of containerization, tools and methods used for containerization, and how they integrate with testing tools and frameworks. Skill in leading testing strategy, functional and non-functional testing, automated testing, quality assurance and performance testing. Skill in software development and chaos engineering. Ability to collaborate with diverse roles throughout the organization to develop holistic testing strategies and select frameworks. Ability to frequently and incrementally deliver applications with high quality and to created effective and meaningful tests by understanding needs of stakeholders. Ability to report KPIs and metrics. Ability to create, generate and maintain test data and databases and to creatively troubleshoot problems. Ability to work with cross functional teams and rapidly acquire new information and skills. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Do you meet these minimum requirements? Yes No * Please describe how your education and experience meet the minimum qualifications. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Briefly describe your experience as a software test analyst. (Open Ended Question) * Briefly describe your experience working at an electric utility or water utility. (Open Ended Question) * Briefly describe your experience, roles, and responsibilities with Testing software and methodologies. (Open Ended Question) * Describe your experience, roles, and responsibilities with automation and performance testing. (Open Ended Question) * Describe your experience analyzing and translating project documentation (e.g. project requirements documentation, design specifications, and technical specifications) into executable test scripts. (Open Ended Question) * Briefly describe your experience with Software Testing Life cycle. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/18/2024, 5/2/2024 (Final) Under general direction, directs, manages, supervises, and coordinates the activities and operations of assigned unit, including performing and directing a wide variety of the most complex program management, project management, project planning and policy, legislative and regulatory analysis and advocacy work related to environmental issues and other topics that may impact the Sanitation District; and coordinates assigned activities with other divisions, departments, outside agencies, and the general public. For more information, view the Environmental Legislative & Regulatory Affairs Manager Recruitment Brochure Examples of Knowledge and Abilities Knowledge Of : Principles and practices of management and organizational theory, including planning, organizational design, business finance, business development, project management, and organizational effectiveness Principles and practices of supervision, discipline, leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Principles of environmental ecology Principles of environmental compliance assurance Effects of waste material on water quality and land quality and the interactions of waste with the environment Principles and practices of scientific and technical problem solving Principles and methods of program development, project management, and program/project analysis and evaluation Team dynamics and team building Principles and practices of facilitation, negotiation, and mediation Principles and practices of contract preparation, negotiation, and administration Mathematical compilation and analysis Ability To : Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Work independently, prioritize work, coordinate activities, and meet critical deadlines Develop, monitor, and interpret budgets and other financial documents Plan, manage, and complete complex work assignments Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Influence and persuade others to take a desired action and/or direction Interpret and summarize a variety of data and information Exercise discretion and maintain confidentiality of information Plan, organize, manage, and participate in complex or sensitive work projects and issues Analyze complex technical, policy, and management issues, and recommend alternative solutions Interpret technical and scientific research work and make a detailed analysis Communicate, verbally and in writing, scientific and technical terminology in general terms understandable to the general public Establish, monitor, and control projects and schedules to meet goals and objectives Manage, direct, and organize the collection of environmental data and information, and make effective decisions and recommend appropriate solutions Recognize problems, analyze and evaluate complex environmental data; develop recommendations or solutions and take appropriate action Review, analyze, and interpret the impact of proposed and adopted legislation and regulations and recommend effective courses of action Manage the development and presentation of scientific studies and reports Locate, research, interpret, and apply environmental laws and regulations Analyze complex environmental compliance problems, make statistical inferences from complex data, and develop recommendations or solutions Interpret a wide scope of complex and difficult studies, reports, and projects related to environmental compliance, monitoring, regulation, and research Respond effectively and tactfully to hostility, confusion, or concerns expressed by others Effectively represent the department in contacts and relationships with the public, local business community, and other government agencies Employment Qualifications Minimum Qualifications : Six years of paid full-time experience performing project management, program management, advocacy, or legislative and regulatory research and analysis for environmental issues. Two years of this experience must have been in a supervisory role. AND Bachelor’s Degree, or higher, from an accredited college or university in Physical Science, Natural Science, Environmental Science, Civil Engineering, Environmental Engineering, Project Management, or other field closely related to the intent of the class. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. GENERAL QUALIFICATIONS Criminal History and Background Checks : The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate’s ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements : Positions in this class require the incumbent(s) to be able to: Sit for extended periods, frequently stand and walk. Have manual dexterity and eye-hand coordination, to be able to use a variety of office equipment such as computers, telephones, calculators, copiers, and drafting equipment. Have corrected vision in order to review reports and technical documents and perform other essential functions of the job. Occasionally walk on uneven terrain at construction sites, etc. Individuals who do not meet this (these) requirement(s) due to disability will be reviewed on a case-by-case basis. Probationary Period : The probationary period for this classification is Six (6) months . Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/2/2024 5:00 PM Pacific
Apr 05, 2024
The Position Come join one of Forbes Magazine's Best Employers! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/18/2024, 5/2/2024 (Final) Under general direction, directs, manages, supervises, and coordinates the activities and operations of assigned unit, including performing and directing a wide variety of the most complex program management, project management, project planning and policy, legislative and regulatory analysis and advocacy work related to environmental issues and other topics that may impact the Sanitation District; and coordinates assigned activities with other divisions, departments, outside agencies, and the general public. For more information, view the Environmental Legislative & Regulatory Affairs Manager Recruitment Brochure Examples of Knowledge and Abilities Knowledge Of : Principles and practices of management and organizational theory, including planning, organizational design, business finance, business development, project management, and organizational effectiveness Principles and practices of supervision, discipline, leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Principles of environmental ecology Principles of environmental compliance assurance Effects of waste material on water quality and land quality and the interactions of waste with the environment Principles and practices of scientific and technical problem solving Principles and methods of program development, project management, and program/project analysis and evaluation Team dynamics and team building Principles and practices of facilitation, negotiation, and mediation Principles and practices of contract preparation, negotiation, and administration Mathematical compilation and analysis Ability To : Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Work independently, prioritize work, coordinate activities, and meet critical deadlines Develop, monitor, and interpret budgets and other financial documents Plan, manage, and complete complex work assignments Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Influence and persuade others to take a desired action and/or direction Interpret and summarize a variety of data and information Exercise discretion and maintain confidentiality of information Plan, organize, manage, and participate in complex or sensitive work projects and issues Analyze complex technical, policy, and management issues, and recommend alternative solutions Interpret technical and scientific research work and make a detailed analysis Communicate, verbally and in writing, scientific and technical terminology in general terms understandable to the general public Establish, monitor, and control projects and schedules to meet goals and objectives Manage, direct, and organize the collection of environmental data and information, and make effective decisions and recommend appropriate solutions Recognize problems, analyze and evaluate complex environmental data; develop recommendations or solutions and take appropriate action Review, analyze, and interpret the impact of proposed and adopted legislation and regulations and recommend effective courses of action Manage the development and presentation of scientific studies and reports Locate, research, interpret, and apply environmental laws and regulations Analyze complex environmental compliance problems, make statistical inferences from complex data, and develop recommendations or solutions Interpret a wide scope of complex and difficult studies, reports, and projects related to environmental compliance, monitoring, regulation, and research Respond effectively and tactfully to hostility, confusion, or concerns expressed by others Effectively represent the department in contacts and relationships with the public, local business community, and other government agencies Employment Qualifications Minimum Qualifications : Six years of paid full-time experience performing project management, program management, advocacy, or legislative and regulatory research and analysis for environmental issues. Two years of this experience must have been in a supervisory role. AND Bachelor’s Degree, or higher, from an accredited college or university in Physical Science, Natural Science, Environmental Science, Civil Engineering, Environmental Engineering, Project Management, or other field closely related to the intent of the class. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. GENERAL QUALIFICATIONS Criminal History and Background Checks : The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate’s ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements : Positions in this class require the incumbent(s) to be able to: Sit for extended periods, frequently stand and walk. Have manual dexterity and eye-hand coordination, to be able to use a variety of office equipment such as computers, telephones, calculators, copiers, and drafting equipment. Have corrected vision in order to review reports and technical documents and perform other essential functions of the job. Occasionally walk on uneven terrain at construction sites, etc. Individuals who do not meet this (these) requirement(s) due to disability will be reviewed on a case-by-case basis. Probationary Period : The probationary period for this classification is Six (6) months . Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/2/2024 5:00 PM Pacific
State of Missouri
Poplar Bluff, Missouri, United States
Quality Improvement Manager - Southeast Missouri Residential Services (SEMORS) Apply by: Friday, April 26, 2024 Salary : $71,586.94 Job Location: This full-time position can be domiciled at either the Poplar Bluff or Sikeston, MO location and does require frequent travel between sites. Occasional travel to other Missouri locations will be required to attend meetings, trainings, or other events. Hours: Regular work schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. but may require occasional extended hours to meet position deadlines. Some remote work and flexibility in schedule are also available. Why you'll love this position: The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. If you enjoy caring for others and want to make a difference then by joining our team, YOU can make a difference in the lives of those impacted by a mental illness or developmental disability, so they have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities. This is a managerial position responsible for overseeing the quality improvement for care provided in all programs, including campus/intermediate care (ICF-ID), individualized supported living (ISL) homes, and temporary crisis placements. This position establishes facility quality procedures, standards, and specifications that includes accessing client needs, ensuring their needs are met and identifying systemic considerations to improve facility services. The person in this position will conduct quality assurance reviews and inquiries and report those findings to the Appointing Authority/designee. This position also supervises quality improvement professionals that includes hiring recommendations, training, planning and assigning work, performance assessment, coaching, and progressive discipline. The incumbent also serves as the Chair of the Emergency Safety Committee and a member of the SEMORS executive management team. Knowledge, skills & abilities: Knowledge of accreditation and certification standards and their application to state operated facilities. Ability to develop, plan, and implement a quality improvement program that includes a strong mechanism for evaluation and monitoring through data-driven strategies. Success in working with an inter-disciplinary team. Ability to directly supervise and coordinate the work of staff. Ability to communicate and interact with others successfully. Typical qualifications Master's degree, 4 or more years of relevant experience, including 1 - 2 years of supervisory experience. (Substitutions may be allowed.) *Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . The State of Missouri offers a great benefit package: https://oa.mo.gov/personnel/state-employees/employee-benefits For more information, call or email Terressa Ash. Phone: (573)472-6529 Email: Terressa.Ash@dmh.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-26
Apr 20, 2024
Full Time
Quality Improvement Manager - Southeast Missouri Residential Services (SEMORS) Apply by: Friday, April 26, 2024 Salary : $71,586.94 Job Location: This full-time position can be domiciled at either the Poplar Bluff or Sikeston, MO location and does require frequent travel between sites. Occasional travel to other Missouri locations will be required to attend meetings, trainings, or other events. Hours: Regular work schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. but may require occasional extended hours to meet position deadlines. Some remote work and flexibility in schedule are also available. Why you'll love this position: The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. If you enjoy caring for others and want to make a difference then by joining our team, YOU can make a difference in the lives of those impacted by a mental illness or developmental disability, so they have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities. This is a managerial position responsible for overseeing the quality improvement for care provided in all programs, including campus/intermediate care (ICF-ID), individualized supported living (ISL) homes, and temporary crisis placements. This position establishes facility quality procedures, standards, and specifications that includes accessing client needs, ensuring their needs are met and identifying systemic considerations to improve facility services. The person in this position will conduct quality assurance reviews and inquiries and report those findings to the Appointing Authority/designee. This position also supervises quality improvement professionals that includes hiring recommendations, training, planning and assigning work, performance assessment, coaching, and progressive discipline. The incumbent also serves as the Chair of the Emergency Safety Committee and a member of the SEMORS executive management team. Knowledge, skills & abilities: Knowledge of accreditation and certification standards and their application to state operated facilities. Ability to develop, plan, and implement a quality improvement program that includes a strong mechanism for evaluation and monitoring through data-driven strategies. Success in working with an inter-disciplinary team. Ability to directly supervise and coordinate the work of staff. Ability to communicate and interact with others successfully. Typical qualifications Master's degree, 4 or more years of relevant experience, including 1 - 2 years of supervisory experience. (Substitutions may be allowed.) *Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . The State of Missouri offers a great benefit package: https://oa.mo.gov/personnel/state-employees/employee-benefits For more information, call or email Terressa Ash. Phone: (573)472-6529 Email: Terressa.Ash@dmh.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-26
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Wake County Health and Human Services is looking for a Department Contracts and Procurement Manager to join #TeamWake! The Budget and Finance Section is comprised of four units: Billing and Receivables, Budget Management, Contracts and Procurement, and Program Integrity. The Department Contracts and Procurement Manager oversees all the functions within the Contracts and Procurement Unit, including development, coordination, implementation, monitoring, and management of the Health and Human Services' contractual and procurement processes. The position supervises staff directly and is responsible for both day-to-day management and professional development of the staff. The position also supports the Health and Human Services (HHS) Department Director, Senior Deputy Director, and Department Finance Officer in developing strategies, plans and procedures, creating long-term models, and ensuring functions are structured in a manner that promote the effective use of the department's resources to support departmental priorities, goals, objectives, service delivery, efficiencies, and costs. The Department Contracts and Procurement Manager position is separated into Contract Administration, Procurement Management, Quality Assurance, and Management / Supervision, and the essential functions include: Contract Administration Administration of all HHS contracts activities, such as Request for Proposals (RFP), Request for Quotes (RFQ), contract development, oversight, monitoring, and management Performing detailed preliminary and/or final review of contracts for services, purchases, and construction, to ensure contracts are in the best interest of the County and HHS and fulfill the purpose for which they are designed and recommending contracting procedures to meet County needs Restructure the current Contracts Unit by creating teams independently dedicated to contracts management and quality assurance / monitoring to align with best practices and implementing process improvements and procedures Track expenditures and revenues related to contracts and communicate with programs as needed to ensure that contract language and funding are aligned Procurement Management Administration of all HHS procurement activities related to accounts payable and purchasing functions Quality Assurance Ensure that all federal law, state statutes, and local policies are adhered to for all HHS contractual and procurement activities, including developing policy and procedure recommendations for continuous improvement of procurement and contracting processes Identify and research trends and brief senior management on emerging issues and assist department management in mitigating contractual and procurement risks Create training materials and develop and conduct training programs for internal (HHS) staff responsible for contract administration and management and procurement management functions, and external partners on contract requirements and expectations Management / Supervision Provide direct staff supervision to four staff and oversight of two teams totaling eleven staff, including regular team meetings and one-on-one check-ins, conducting performance evaluations, and coordinating training Guide, review, and manage day-to-day staff activities to ensure professional, courteous, and prompt service to department leadership, division staff, vendors, and contractors; approve applicable external reports, monitor service quality and compliance with applicable regulations, standards, policies and/or business requirements; identify and implement process improvements Provide guidance and assistance to department staff on a broad variety of procurement and contractual topics. Collaborate with HHS staff, including the HHS Legislative staff, Finance staff, and the County Attorney Office to continuously improve the procurement and contracting processes About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Bachelor's degree in Business Administration, Public Administration, Finance, Accounting or related field Five years of experience in finance, budgeting, policy or management analysis, including one year of supervisory experience Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) At least three (3) years of advanced-level management and leadership experience and effective staff supervision At least three (3) Years Experience in Government contract administration, finance, accounting and/or purchasing experience Knowledge of generally accepted Governmental accounting principles experience Electronic Financial Software Systems experience How Will We Know You're 'The One'? Ability to demonstrate initiative and independent judgment in analyzing data, dealing effectively with ambiguity, recognizing trends, identifying approaches, and offering a variety of options and solutions to solve problems Excellent communication and customer service skills with the ability to cooperatively resolve end user issues quickly and accurately, while building relationships with internal personnel and external contacts Excellent oral/written communication and presentation skills to senior leadership, along with a proven ability to build relationships Supervision skills with ability to provide guidance and professional support to staff, offer regular feedback, hold staff accountable, and serve as a mentor Experience managing, monitoring, and developing contracts and procurement processes in automated business technology system(s) Ability to research and analyze federal, state, and local laws affecting the local government, including using this knowledge to exercise significant judgment and discretion in developing, implementing, and interpreting policies and procedures Ability to identify issues and potential impact, develop and analyze outcomes to determine, recommend and/or implement tangible, effective and timely solutions; and involving others as needed in the decision-making processes Utilize quality improvement tools and processes in accomplishing work activities and in support of the agency’s mission and goals; this includes seeking opportunities to participate in process improvement activities and seeking out efficiencies in how work is accomplished About This Position Location: Human Services Center Somerset Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon - Fri 8:30 am - 5:15 pm Hiring Range: $72,051-$100,874 Market Range: 72,051.00 - 129,698.00 Posting Closing Date: 7:00 pm on 5/3/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Apr 20, 2024
What You'll Be Doing Wake County Health and Human Services is looking for a Department Contracts and Procurement Manager to join #TeamWake! The Budget and Finance Section is comprised of four units: Billing and Receivables, Budget Management, Contracts and Procurement, and Program Integrity. The Department Contracts and Procurement Manager oversees all the functions within the Contracts and Procurement Unit, including development, coordination, implementation, monitoring, and management of the Health and Human Services' contractual and procurement processes. The position supervises staff directly and is responsible for both day-to-day management and professional development of the staff. The position also supports the Health and Human Services (HHS) Department Director, Senior Deputy Director, and Department Finance Officer in developing strategies, plans and procedures, creating long-term models, and ensuring functions are structured in a manner that promote the effective use of the department's resources to support departmental priorities, goals, objectives, service delivery, efficiencies, and costs. The Department Contracts and Procurement Manager position is separated into Contract Administration, Procurement Management, Quality Assurance, and Management / Supervision, and the essential functions include: Contract Administration Administration of all HHS contracts activities, such as Request for Proposals (RFP), Request for Quotes (RFQ), contract development, oversight, monitoring, and management Performing detailed preliminary and/or final review of contracts for services, purchases, and construction, to ensure contracts are in the best interest of the County and HHS and fulfill the purpose for which they are designed and recommending contracting procedures to meet County needs Restructure the current Contracts Unit by creating teams independently dedicated to contracts management and quality assurance / monitoring to align with best practices and implementing process improvements and procedures Track expenditures and revenues related to contracts and communicate with programs as needed to ensure that contract language and funding are aligned Procurement Management Administration of all HHS procurement activities related to accounts payable and purchasing functions Quality Assurance Ensure that all federal law, state statutes, and local policies are adhered to for all HHS contractual and procurement activities, including developing policy and procedure recommendations for continuous improvement of procurement and contracting processes Identify and research trends and brief senior management on emerging issues and assist department management in mitigating contractual and procurement risks Create training materials and develop and conduct training programs for internal (HHS) staff responsible for contract administration and management and procurement management functions, and external partners on contract requirements and expectations Management / Supervision Provide direct staff supervision to four staff and oversight of two teams totaling eleven staff, including regular team meetings and one-on-one check-ins, conducting performance evaluations, and coordinating training Guide, review, and manage day-to-day staff activities to ensure professional, courteous, and prompt service to department leadership, division staff, vendors, and contractors; approve applicable external reports, monitor service quality and compliance with applicable regulations, standards, policies and/or business requirements; identify and implement process improvements Provide guidance and assistance to department staff on a broad variety of procurement and contractual topics. Collaborate with HHS staff, including the HHS Legislative staff, Finance staff, and the County Attorney Office to continuously improve the procurement and contracting processes About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Bachelor's degree in Business Administration, Public Administration, Finance, Accounting or related field Five years of experience in finance, budgeting, policy or management analysis, including one year of supervisory experience Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) At least three (3) years of advanced-level management and leadership experience and effective staff supervision At least three (3) Years Experience in Government contract administration, finance, accounting and/or purchasing experience Knowledge of generally accepted Governmental accounting principles experience Electronic Financial Software Systems experience How Will We Know You're 'The One'? Ability to demonstrate initiative and independent judgment in analyzing data, dealing effectively with ambiguity, recognizing trends, identifying approaches, and offering a variety of options and solutions to solve problems Excellent communication and customer service skills with the ability to cooperatively resolve end user issues quickly and accurately, while building relationships with internal personnel and external contacts Excellent oral/written communication and presentation skills to senior leadership, along with a proven ability to build relationships Supervision skills with ability to provide guidance and professional support to staff, offer regular feedback, hold staff accountable, and serve as a mentor Experience managing, monitoring, and developing contracts and procurement processes in automated business technology system(s) Ability to research and analyze federal, state, and local laws affecting the local government, including using this knowledge to exercise significant judgment and discretion in developing, implementing, and interpreting policies and procedures Ability to identify issues and potential impact, develop and analyze outcomes to determine, recommend and/or implement tangible, effective and timely solutions; and involving others as needed in the decision-making processes Utilize quality improvement tools and processes in accomplishing work activities and in support of the agency’s mission and goals; this includes seeking opportunities to participate in process improvement activities and seeking out efficiencies in how work is accomplished About This Position Location: Human Services Center Somerset Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon - Fri 8:30 am - 5:15 pm Hiring Range: $72,051-$100,874 Market Range: 72,051.00 - 129,698.00 Posting Closing Date: 7:00 pm on 5/3/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
About The University Corporation The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life. https://www.csun.edu/tuc Mission: Empowering Families, Ending Violence and Developing Leaders Overview: Reporting to the Executive Director the CPM is responsible for management of our Family Empowerment Services to include: Department of Family and Children Services (DCFS) Family Preservation (FP), Child Abuse Prevention, Intervention and Treatment (CAPIT) Services, and the supervision of program staff and graduate marriage and family trainee’s’ in the provision of trauma informed, culturally sensitive, case management and interventions to families and individuals who have experienced child maltreatment, domestic violence and sexual assault. Duties and Responsibilities (other duties as assigned): 1) Program Oversight : oversees the day-to-day functioning of assigned programming, working collaboratively with agency staff, graduate marriage and family trainee’s and multidisciplinary partners across all SU locations. Maintains productivity to meet all grant requirements, liaising with DCFS representatives and community promoting the programming and problem solving with partner agencies and funders. Is responsible for the design, implementation and contractual compliance of direct services in consultation with the Executive Director. Providing support and oversight to staff/graduate level marriage and family therapy trainees through direct supervision. Monitors staff/volunteers’ productivity and compliance with documentation standards and ethical and legal requirements. Provides performance evaluations of staff/volunteers and when necessary, develops corrective action plans. Ensures trauma informed, evidence based/informed practices are implemented and monitored through the administration of pre- and post- psychometric measures. Monitors and adjusts case assignment to ensure program targets are met. 2) Staff and Volunteer Supervision: Ensures all staff and volunteers adhere to the agencies, policies, procedures and training, Federal, State and Professional Governing bodies legal and ethical laws and guidelines. Provides face-to face group and/or triadic supervision through a combination of direct live observation, written clinical notes, audio and video recordings and live supervision, maintaining a safe learning environment. Provides critical feedback in both oral and written format, coordinating with field-site liaison at all times. Coordinates with various graduate field-site representatives regarding student placement and agency-specific student professional development, training, evaluation and research. Participates on rotating 24-7 Supervision on call roster. 3) Development and Implementation of Direct Services protocols: Assists in the development, implementation and training associated with internal agency protocols for the advancement of best practices in the delivery of services, collection of data and training protocols. 4) Data Management & Quality Assurance: Collects, evaluates and utilizes data for program improvements. Participates in agency quarterly assurance meeting, monthly community/contractual meetings and events. 5) Stewardship: Performs duties in a highly professional manner, advancing the organizations mission and reputation in the community, upholding the organizations values, core principles and policies. Responds to all internal and external requests in a timely fashion with high standards of oral and written communication. Advocates for the organizations mission through participation on workgroups, taskforce, and other related meetings. Coordinates with legal representation to ensure all legal and ethical standards are met and in accordance with changing laws. Collaborates with onsite multi-disciplinary partners to deliver high performing programming whilst meeting confidentiality standards. Will be overseeing an additional program: Child Abuse Prevention, Intervention and Treatment Services (CAPIT). This includes the oversight of four additional staff, attending additional meetings, coordinating with grantor, monitoring productivity and Clinically Supervising an additional 30 cases. Qualifications: Must possess a Master’s Degree from an accredited institution in Clinical Psychology, Social Work or Marriage and Family Therapy. Holds a current CA license, and meets the CA BBS, CAMFT and AAMFT requirements to provide clinical supervision to graduate students and individuals obtaining hours toward CA licensure in Clinical Psychology MFT and/or Clinical Social Work. Must have completed training in Trauma Informed Cognitive Behavioral Therapy, Cognitive Processing Therapy and Seeking Safety. Must have prior experience working with DCFS funded programming. Strong supervisory background. Computer competency, including Word, Excel, Outlook and PowerPoint. Experience with a database management system. Knowledge, Specialized Skills, and Abilities: Must have a minimum of three years clinical and supervisory experience providing services to individuals of all ages who have experienced child maltreatment, crisis intervention, family systems, domestic violence, sexual assault, poly-victimization and high risk (suicide/dual diagnosis) and biopsychosocial assessment. Analyze complex situations accurately and adopt effective courses of action; supervise volunteers and staff individually and in groups on complex matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in interactions of a sensitive nature; and interpret and evaluate descriptions and explanations of problems. analyze complex situations accurately and adopt effective courses of action; supervise volunteers and staff individually and in groups on complex matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in interactions of a sensitive nature; and interpret and evaluate descriptions and explanations of problems. Strong skills and practice orientation in trauma informed care, relational supervision and student-professional development. Must have thorough knowledge of correct English grammar, spelling, and punctuation, and possess excellent written and communication skills. Must have the ability and specialized skills to organize, coordinate, and prioritize multiple tasks; work independently in a busy environment with frequent interruptions and changing priorities; maintain cooperative working relationships with others; be team oriented; coordinate/collaborate with professionals from multiple agencies while maintaining appropriate boundaries and client confidentiality. Must show a passion and sensitivity for trauma work. Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity and sexual orientation. Pre-employment Requirements: • County, State and Federal Criminal Checks • CA BBS License • Driving Record • Education Verification • Reference Check • Access to a reliable vehicle, valid California Driver’s license and proof of automobile insurance • Must Maintain personal cell phone Physical Requirements and Work Environment: Work is performed in an office setting with a low-to-moderate noise level; employee will need to utilize their personal vehicle for travel to and from meetings outside the office; employee must regularly communicate by telephone, written communications and in-person with staff, families served, partners, funders and other professionals; occasionally lift, carry and position objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay, Benefits, & Work Schedule This position is employed through The University Corporation (TUC). The anticipated hiring range: $87,300-$100,564 /year Full Pay range: $87,300-$100,564 /year Time Base: Full-Time Benefits: Medical, Dental, Vision General Information THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN . How to Apply Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process. Application Screening begins Thursday, April 18 th and will continue until the position is filled. To be considered in the initial review, applications must be submitted before the date listed above. Application submissions received after the application screening date will be reviewed at the discretion of the University. For more detailed information on the application and hiring process, please view the link below: http://www-admn.csun.edu/ohrs/employment/ Equal Employment Opportunity: Strength United is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Service Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 04, 2024
About The University Corporation The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life. https://www.csun.edu/tuc Mission: Empowering Families, Ending Violence and Developing Leaders Overview: Reporting to the Executive Director the CPM is responsible for management of our Family Empowerment Services to include: Department of Family and Children Services (DCFS) Family Preservation (FP), Child Abuse Prevention, Intervention and Treatment (CAPIT) Services, and the supervision of program staff and graduate marriage and family trainee’s’ in the provision of trauma informed, culturally sensitive, case management and interventions to families and individuals who have experienced child maltreatment, domestic violence and sexual assault. Duties and Responsibilities (other duties as assigned): 1) Program Oversight : oversees the day-to-day functioning of assigned programming, working collaboratively with agency staff, graduate marriage and family trainee’s and multidisciplinary partners across all SU locations. Maintains productivity to meet all grant requirements, liaising with DCFS representatives and community promoting the programming and problem solving with partner agencies and funders. Is responsible for the design, implementation and contractual compliance of direct services in consultation with the Executive Director. Providing support and oversight to staff/graduate level marriage and family therapy trainees through direct supervision. Monitors staff/volunteers’ productivity and compliance with documentation standards and ethical and legal requirements. Provides performance evaluations of staff/volunteers and when necessary, develops corrective action plans. Ensures trauma informed, evidence based/informed practices are implemented and monitored through the administration of pre- and post- psychometric measures. Monitors and adjusts case assignment to ensure program targets are met. 2) Staff and Volunteer Supervision: Ensures all staff and volunteers adhere to the agencies, policies, procedures and training, Federal, State and Professional Governing bodies legal and ethical laws and guidelines. Provides face-to face group and/or triadic supervision through a combination of direct live observation, written clinical notes, audio and video recordings and live supervision, maintaining a safe learning environment. Provides critical feedback in both oral and written format, coordinating with field-site liaison at all times. Coordinates with various graduate field-site representatives regarding student placement and agency-specific student professional development, training, evaluation and research. Participates on rotating 24-7 Supervision on call roster. 3) Development and Implementation of Direct Services protocols: Assists in the development, implementation and training associated with internal agency protocols for the advancement of best practices in the delivery of services, collection of data and training protocols. 4) Data Management & Quality Assurance: Collects, evaluates and utilizes data for program improvements. Participates in agency quarterly assurance meeting, monthly community/contractual meetings and events. 5) Stewardship: Performs duties in a highly professional manner, advancing the organizations mission and reputation in the community, upholding the organizations values, core principles and policies. Responds to all internal and external requests in a timely fashion with high standards of oral and written communication. Advocates for the organizations mission through participation on workgroups, taskforce, and other related meetings. Coordinates with legal representation to ensure all legal and ethical standards are met and in accordance with changing laws. Collaborates with onsite multi-disciplinary partners to deliver high performing programming whilst meeting confidentiality standards. Will be overseeing an additional program: Child Abuse Prevention, Intervention and Treatment Services (CAPIT). This includes the oversight of four additional staff, attending additional meetings, coordinating with grantor, monitoring productivity and Clinically Supervising an additional 30 cases. Qualifications: Must possess a Master’s Degree from an accredited institution in Clinical Psychology, Social Work or Marriage and Family Therapy. Holds a current CA license, and meets the CA BBS, CAMFT and AAMFT requirements to provide clinical supervision to graduate students and individuals obtaining hours toward CA licensure in Clinical Psychology MFT and/or Clinical Social Work. Must have completed training in Trauma Informed Cognitive Behavioral Therapy, Cognitive Processing Therapy and Seeking Safety. Must have prior experience working with DCFS funded programming. Strong supervisory background. Computer competency, including Word, Excel, Outlook and PowerPoint. Experience with a database management system. Knowledge, Specialized Skills, and Abilities: Must have a minimum of three years clinical and supervisory experience providing services to individuals of all ages who have experienced child maltreatment, crisis intervention, family systems, domestic violence, sexual assault, poly-victimization and high risk (suicide/dual diagnosis) and biopsychosocial assessment. Analyze complex situations accurately and adopt effective courses of action; supervise volunteers and staff individually and in groups on complex matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in interactions of a sensitive nature; and interpret and evaluate descriptions and explanations of problems. analyze complex situations accurately and adopt effective courses of action; supervise volunteers and staff individually and in groups on complex matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in interactions of a sensitive nature; and interpret and evaluate descriptions and explanations of problems. Strong skills and practice orientation in trauma informed care, relational supervision and student-professional development. Must have thorough knowledge of correct English grammar, spelling, and punctuation, and possess excellent written and communication skills. Must have the ability and specialized skills to organize, coordinate, and prioritize multiple tasks; work independently in a busy environment with frequent interruptions and changing priorities; maintain cooperative working relationships with others; be team oriented; coordinate/collaborate with professionals from multiple agencies while maintaining appropriate boundaries and client confidentiality. Must show a passion and sensitivity for trauma work. Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity and sexual orientation. Pre-employment Requirements: • County, State and Federal Criminal Checks • CA BBS License • Driving Record • Education Verification • Reference Check • Access to a reliable vehicle, valid California Driver’s license and proof of automobile insurance • Must Maintain personal cell phone Physical Requirements and Work Environment: Work is performed in an office setting with a low-to-moderate noise level; employee will need to utilize their personal vehicle for travel to and from meetings outside the office; employee must regularly communicate by telephone, written communications and in-person with staff, families served, partners, funders and other professionals; occasionally lift, carry and position objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay, Benefits, & Work Schedule This position is employed through The University Corporation (TUC). The anticipated hiring range: $87,300-$100,564 /year Full Pay range: $87,300-$100,564 /year Time Base: Full-Time Benefits: Medical, Dental, Vision General Information THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN . How to Apply Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process. Application Screening begins Thursday, April 18 th and will continue until the position is filled. To be considered in the initial review, applications must be submitted before the date listed above. Application submissions received after the application screening date will be reviewed at the discretion of the University. For more detailed information on the application and hiring process, please view the link below: http://www-admn.csun.edu/ohrs/employment/ Equal Employment Opportunity: Strength United is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Service Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION RESEARCH, POLICY, AND QUALITY ASSURANCE MANAGER (RESEARCH MANAGER) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC The eligible list established through this recruitment will be used to fill a current vacancy in the Orange County District Attorney's Office and may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY Online applications will be accepted for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 P.M. PST on the day the County's needs are met. All applicants are encouraged to apply immediately as this bulletin can close at any time without notice. DISTRICT ATTORNEY-PUBLIC ADMINISTRATOR: The Orange County District Attorney (OCDA) represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. THE OPPORTUNITY The Research Manager will be responsible for: Leading research projects, programs, and units as directed by management by drafting proposals, selecting research methods, supervising teams, including other project managers, and presenting findings; Identifying areas for department improvement and developing research methodologies and data to meet those needs; Staying abreast with latest developments in research methodologies, technologies and changes in the law that will necessitate data collection, analysis and presentation; Collecting, analyzing and developing statistical reports and information to provide valid measurements of crime, criminal justice process, and office operations; Establishing and maintaining processes to ensure data integrity; Providing oversight on research projects and ongoing program evaluations from conceptualization to final outcome. Collaborating with other criminal justice entities and stakeholders in the exchange of information and data for the performance and assessment of criminal justice function; and Collaborating key information to internal and external stakeholders in planning strategic initiatives and in implementing new programs NOTE: This is a data research and working manager position, not a policy driving/writing position. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES : In addition to the minimum experience and education requirements, the ideal candidate will possess experience working in a legal/law enforcement setting as well as demonstrate the knowledge, skills, and experience listed in all the competencies below : Research Experience: • Possession of bachelor's degree or higher in Criminal Justice, Sociology, Research, Psychology or other Social Sciences or Administration field with documented statistical research focus • Extensive experience in conducting applied research in a criminal justice or social science setting • Experience in preparing concise written and oral reports summarizing complex data and information for non-technical personnel • Experience supervising and/or providing guidance to other staff carrying out research and evaluation activities Technical Knowledge : • Principles and methods of research design, including sampling and testing of hypotheses • Principles and methods of descriptive and inferential statistics including probability theory, sampling techniques, statistical correlation, frequency distribution, reliability and validity criteria and regression analysis • Methods of organizing statistical information into reports, tabulations, charts and graphs • Principles and theories of a scientific, technical or professional field as they apply to criminal justice • Knowledge of current Federal, State, and local legislation, policies, regulations and issues that pertain to the Office of the Orange County District Attorney Leadership : • Uses creativity and innovation in achieving business objectives by planning and developing projects to be safe, efficient and effective • Works collaboratively with staff to align personal development and goal achievement with business objectives • Builds effective working relationships inside and outside the organization • Employment experience performing data compilation, analysis and leading research projects with teams of more than one Effective Communication : • Promotes open, candid information sharing across organizational boundaries in working with other law enforcement agencies, County, State and Federal agencies • Presents ideas and material clearly, concisely, logically and persuasively both orally and in writing • Effectively communicates in individual interviews and group discussions requiring persuasion, counseling and instruction • Advises supervisor and other management staff regarding the mission of the research unit and the objectives, methodology, time requirements and feasibility of major research projects • Recommends new projects and explains their contributions to operational objectives Planning and Organization: • Manages time wisely and effectively prioritizes multiple, competing tasks • Plans, organizes and directs research projects to determine the effect of, and need for, various County programs • Directs the design of research models, development and selection of statistical and analytical methods, collection and interpretation of field data and development of findings and recommendations • Makes efficient use of the organization's resources and promotes flexibility by planning for the effects of organizational change internally, and develops projects that recognize potential change in legislation and/or regulation impacting law enforcement Problem Solving & Decision-Making: Individual can detect problems and take effective corrective action; demonstrates excellent judgment when working with department standards and the public; shows the ability to make effective decisions when completing projects and assignments. MINIMUM QUALIFICATIONS: Click here to learn more about the minimum qualifications for the Research, Policy and QA Manager classification as well as the physical and mental requirements and the environmental and working conditions. RECRUITMENT PROCESS: District Attorney Human Resources will screen all applications in order to identify the candidates who meet the minimum qualifications for this position based on the skills required to meet the needs of the Department. After the initial screening, qualified applicants will be referred to the next step of the selection process. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%): Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Eligible List: Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment process above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) to review the policy. SPECIAL QUALIFICATIONS Candidates under consideration for hire by the District Attorney-Public Administrator will be required to pass an extensive background investigation to the satisfaction of the department. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact Marina Guillen at 714-347-8420 or Marina.Guillen@ocdapa.org . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION RESEARCH, POLICY, AND QUALITY ASSURANCE MANAGER (RESEARCH MANAGER) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC The eligible list established through this recruitment will be used to fill a current vacancy in the Orange County District Attorney's Office and may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY Online applications will be accepted for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 P.M. PST on the day the County's needs are met. All applicants are encouraged to apply immediately as this bulletin can close at any time without notice. DISTRICT ATTORNEY-PUBLIC ADMINISTRATOR: The Orange County District Attorney (OCDA) represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. THE OPPORTUNITY The Research Manager will be responsible for: Leading research projects, programs, and units as directed by management by drafting proposals, selecting research methods, supervising teams, including other project managers, and presenting findings; Identifying areas for department improvement and developing research methodologies and data to meet those needs; Staying abreast with latest developments in research methodologies, technologies and changes in the law that will necessitate data collection, analysis and presentation; Collecting, analyzing and developing statistical reports and information to provide valid measurements of crime, criminal justice process, and office operations; Establishing and maintaining processes to ensure data integrity; Providing oversight on research projects and ongoing program evaluations from conceptualization to final outcome. Collaborating with other criminal justice entities and stakeholders in the exchange of information and data for the performance and assessment of criminal justice function; and Collaborating key information to internal and external stakeholders in planning strategic initiatives and in implementing new programs NOTE: This is a data research and working manager position, not a policy driving/writing position. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES : In addition to the minimum experience and education requirements, the ideal candidate will possess experience working in a legal/law enforcement setting as well as demonstrate the knowledge, skills, and experience listed in all the competencies below : Research Experience: • Possession of bachelor's degree or higher in Criminal Justice, Sociology, Research, Psychology or other Social Sciences or Administration field with documented statistical research focus • Extensive experience in conducting applied research in a criminal justice or social science setting • Experience in preparing concise written and oral reports summarizing complex data and information for non-technical personnel • Experience supervising and/or providing guidance to other staff carrying out research and evaluation activities Technical Knowledge : • Principles and methods of research design, including sampling and testing of hypotheses • Principles and methods of descriptive and inferential statistics including probability theory, sampling techniques, statistical correlation, frequency distribution, reliability and validity criteria and regression analysis • Methods of organizing statistical information into reports, tabulations, charts and graphs • Principles and theories of a scientific, technical or professional field as they apply to criminal justice • Knowledge of current Federal, State, and local legislation, policies, regulations and issues that pertain to the Office of the Orange County District Attorney Leadership : • Uses creativity and innovation in achieving business objectives by planning and developing projects to be safe, efficient and effective • Works collaboratively with staff to align personal development and goal achievement with business objectives • Builds effective working relationships inside and outside the organization • Employment experience performing data compilation, analysis and leading research projects with teams of more than one Effective Communication : • Promotes open, candid information sharing across organizational boundaries in working with other law enforcement agencies, County, State and Federal agencies • Presents ideas and material clearly, concisely, logically and persuasively both orally and in writing • Effectively communicates in individual interviews and group discussions requiring persuasion, counseling and instruction • Advises supervisor and other management staff regarding the mission of the research unit and the objectives, methodology, time requirements and feasibility of major research projects • Recommends new projects and explains their contributions to operational objectives Planning and Organization: • Manages time wisely and effectively prioritizes multiple, competing tasks • Plans, organizes and directs research projects to determine the effect of, and need for, various County programs • Directs the design of research models, development and selection of statistical and analytical methods, collection and interpretation of field data and development of findings and recommendations • Makes efficient use of the organization's resources and promotes flexibility by planning for the effects of organizational change internally, and develops projects that recognize potential change in legislation and/or regulation impacting law enforcement Problem Solving & Decision-Making: Individual can detect problems and take effective corrective action; demonstrates excellent judgment when working with department standards and the public; shows the ability to make effective decisions when completing projects and assignments. MINIMUM QUALIFICATIONS: Click here to learn more about the minimum qualifications for the Research, Policy and QA Manager classification as well as the physical and mental requirements and the environmental and working conditions. RECRUITMENT PROCESS: District Attorney Human Resources will screen all applications in order to identify the candidates who meet the minimum qualifications for this position based on the skills required to meet the needs of the Department. After the initial screening, qualified applicants will be referred to the next step of the selection process. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%): Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Eligible List: Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment process above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) to review the policy. SPECIAL QUALIFICATIONS Candidates under consideration for hire by the District Attorney-Public Administrator will be required to pass an extensive background investigation to the satisfaction of the department. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact Marina Guillen at 714-347-8420 or Marina.Guillen@ocdapa.org . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Bring your enthusiasm and behavioral health experience to the County of Sonoma’s Department of Health Services as a Quality Manager! Starting salary up to $70.12/hour ($146,348/year), PLUS a competitive total compensation package!* This recruitment is being conducted to fill one full-time Quality Improvement Manager position and one full-time Quality Assurance Manager position in the Department of Health Services. If you are interested in one or both positions, we encourage you to apply to this recruitment! The Position The Quality Manager positions work in the Behavioral Health Division's Quality Assessment & Performance Improvement (QAPI) section. These positions work collaboratively with interdisciplinary teams, which can include Behavioral Health professionals, Program Planning and Evaluation Analysts, and clerical staff. They ensure California Department of Health Care Services compliance related to quality assurance, system monitoring, care coordination, access and information requirements, beneficiary rights and protections, and other regulatory requirements. The Quality Managers will work cross-functionally with Division Managers and Administrative Units to ensure and improve the quality of Behavioral Health services. In addition to integrity, tact, and patience, as an ideal candidate to join this team, you will possess: A license, certification, or registration in a behavioral health-related discipline (e.g. Licensed Clinical Social Worker, Marriage and Family Therapist, Registered Nurse, Licensed Psychologist) Knowledge of California Department of Health Care Services regulations Experience analyzing and interpreting client care data to make data-driven recommendations Excellent communication and presentation skills Experience with project planning, design, implementation, and evaluation Experience providing training to multiple levels of staffing Responsibilities of the Quality Improvement Manager position include: Developing and evaluating the Behavioral Health Division's Quality Improvement Workplan Designing, managing, and monitoring the Behavioral Health Division's goals, data, and performance improvement projects to improve the beneficiary experience of service Leading the annual External Quality Review, which includes preparing, coordinating, and performing annual report follow-up Administering the annual consumer perception survey Coordinating network adequacy data submissions to the Department of Health Care Services and collaborating for any subsequent corrective action plans Overseeing all Behavioral Health Division credentialing requirements Steering Sonoma County's Quality Improvement Committee to make positive changes in the Behavioral Health delivery system Managing all Behavioral Health Division data requests Responsibilities of the Quality Assurance Manager position include: Supporting the operationalization of state, federal, and county laws and regulations through analyzing, drafting, and implementing policies, procedures and forms Overseeing beneficiary problem resolution processes, including grievances process and appeals Managing mental health Medi-Cal site certification processes Assisting with the implementation of Plans of Correction associated with periodic Department of Health Care Services reviews/audits Creating and conducting staff training to respond to identified quality assurance opportunities Engaging in continuous quality assurance analysis to ensure effective policy implementation and monitoring by creating reports and reviewing statistical trends Working collaboratively with Managed Care Plan partners to ensure consistent and appropriate care coordination across different settings Ensuring compliance with the contracts the Behavioral Health Division has with the Department of Health Care Services For further information regarding the department and its programs, services, and partnerships, please visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Patient Care Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited school nursing, academic course work in health care, hospital or nursing administration, medical records, psychology counseling or social work or a related field will meet these required knowledge and abilities. Experience: Any combination of training and experience that will provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in an acute care hospital or other equally responsible health profession experience including some training or experience in performing patient's rights advocacy, utilization review or quality assurance or infection control or experience analyzing health care or nursing systems and programs could provide this opportunity. License: Possession of a valid California license as a Registered Nurse or license, registration or certification in another related health discipline. Knowledge, Skills, and Abilities Thorough knowledge of: relative importance of problems effecting the respective areas of responsibility. Considerable knowledge of: various methods of assessing professional care and services; the applicable laws, rules, regulations and regulatory agency requirements related to assigned area of responsibility; medical terminology, hospital routines, and policies and procedures. Working knowledge of: the various specialty areas within the Resource Management Program. Knowledge of: appropriate financial reporting and statistical design, methodology, presentation and interpretation; the principles and practices of consultation and training. Ability to: recognize resource management and patient care problems or potential problems in their early stages; utilize various methods of assessing the utilization and quality of services and care provided; communicate effectively with persons of varying backgrounds; influence physicians, staff, other managers into accepting changes required by the resource management program; advocate on behalf of patients and clients using behavior that will provide the best opportunity for a reasonable resolution of the complaint; establish and maintain cooperative working relationships with other hospital and Mental Health Department personnel and others who have an interest in quality patient care; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving medical, administrative and management problems; write comprehensive reports; analyze problems accurately and to take effective course of action; give and follow oral and written directions of a technical and professional nature in detail; interact with patients and professional staff sympathetically and tactfully in difficult and sensitive situations; establish and maintain cooperative working relationships with other hospital personnel; interpret medical charts, records and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Position Information Bring your enthusiasm and behavioral health experience to the County of Sonoma’s Department of Health Services as a Quality Manager! Starting salary up to $70.12/hour ($146,348/year), PLUS a competitive total compensation package!* This recruitment is being conducted to fill one full-time Quality Improvement Manager position and one full-time Quality Assurance Manager position in the Department of Health Services. If you are interested in one or both positions, we encourage you to apply to this recruitment! The Position The Quality Manager positions work in the Behavioral Health Division's Quality Assessment & Performance Improvement (QAPI) section. These positions work collaboratively with interdisciplinary teams, which can include Behavioral Health professionals, Program Planning and Evaluation Analysts, and clerical staff. They ensure California Department of Health Care Services compliance related to quality assurance, system monitoring, care coordination, access and information requirements, beneficiary rights and protections, and other regulatory requirements. The Quality Managers will work cross-functionally with Division Managers and Administrative Units to ensure and improve the quality of Behavioral Health services. In addition to integrity, tact, and patience, as an ideal candidate to join this team, you will possess: A license, certification, or registration in a behavioral health-related discipline (e.g. Licensed Clinical Social Worker, Marriage and Family Therapist, Registered Nurse, Licensed Psychologist) Knowledge of California Department of Health Care Services regulations Experience analyzing and interpreting client care data to make data-driven recommendations Excellent communication and presentation skills Experience with project planning, design, implementation, and evaluation Experience providing training to multiple levels of staffing Responsibilities of the Quality Improvement Manager position include: Developing and evaluating the Behavioral Health Division's Quality Improvement Workplan Designing, managing, and monitoring the Behavioral Health Division's goals, data, and performance improvement projects to improve the beneficiary experience of service Leading the annual External Quality Review, which includes preparing, coordinating, and performing annual report follow-up Administering the annual consumer perception survey Coordinating network adequacy data submissions to the Department of Health Care Services and collaborating for any subsequent corrective action plans Overseeing all Behavioral Health Division credentialing requirements Steering Sonoma County's Quality Improvement Committee to make positive changes in the Behavioral Health delivery system Managing all Behavioral Health Division data requests Responsibilities of the Quality Assurance Manager position include: Supporting the operationalization of state, federal, and county laws and regulations through analyzing, drafting, and implementing policies, procedures and forms Overseeing beneficiary problem resolution processes, including grievances process and appeals Managing mental health Medi-Cal site certification processes Assisting with the implementation of Plans of Correction associated with periodic Department of Health Care Services reviews/audits Creating and conducting staff training to respond to identified quality assurance opportunities Engaging in continuous quality assurance analysis to ensure effective policy implementation and monitoring by creating reports and reviewing statistical trends Working collaboratively with Managed Care Plan partners to ensure consistent and appropriate care coordination across different settings Ensuring compliance with the contracts the Behavioral Health Division has with the Department of Health Care Services For further information regarding the department and its programs, services, and partnerships, please visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Patient Care Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited school nursing, academic course work in health care, hospital or nursing administration, medical records, psychology counseling or social work or a related field will meet these required knowledge and abilities. Experience: Any combination of training and experience that will provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in an acute care hospital or other equally responsible health profession experience including some training or experience in performing patient's rights advocacy, utilization review or quality assurance or infection control or experience analyzing health care or nursing systems and programs could provide this opportunity. License: Possession of a valid California license as a Registered Nurse or license, registration or certification in another related health discipline. Knowledge, Skills, and Abilities Thorough knowledge of: relative importance of problems effecting the respective areas of responsibility. Considerable knowledge of: various methods of assessing professional care and services; the applicable laws, rules, regulations and regulatory agency requirements related to assigned area of responsibility; medical terminology, hospital routines, and policies and procedures. Working knowledge of: the various specialty areas within the Resource Management Program. Knowledge of: appropriate financial reporting and statistical design, methodology, presentation and interpretation; the principles and practices of consultation and training. Ability to: recognize resource management and patient care problems or potential problems in their early stages; utilize various methods of assessing the utilization and quality of services and care provided; communicate effectively with persons of varying backgrounds; influence physicians, staff, other managers into accepting changes required by the resource management program; advocate on behalf of patients and clients using behavior that will provide the best opportunity for a reasonable resolution of the complaint; establish and maintain cooperative working relationships with other hospital and Mental Health Department personnel and others who have an interest in quality patient care; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving medical, administrative and management problems; write comprehensive reports; analyze problems accurately and to take effective course of action; give and follow oral and written directions of a technical and professional nature in detail; interact with patients and professional staff sympathetically and tactfully in difficult and sensitive situations; establish and maintain cooperative working relationships with other hospital personnel; interpret medical charts, records and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
TEXAS PARKS AND WILDLIFE
Austin, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Manager I-VII Army No Military Crosswalk. Qualified veterans are encouraged to apply. Manager I-VII Navy 111x, 112X 113X 114X, 611X, 612X, 621X, 631X, 632X, 641X, 648X Manager I-VII Coast Guard SEI15 Manager I-VII Marine Corps 0203, 0207, 0302, 0520, 0602, 0802, 1802, 6502, 7202, 7208, 7210, 7220 Manager I-VII Air Force 8U000, 9G100, 16GX, 41AX, 86M0, 86P0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Charles Blue Jr., (512) 627-4337 PHYSICAL WORK ADDRESS: TPWD Headquarters, 4200 Smith School Road, Austin, TX 78744 GENERAL DESCRIPTION Under the direction of the Infrastructure Field Operations Branch Manager (FOBM), the Program Manager performs complex program administration, project management, consultation, conflict resolution and technical assistance for the Job Order Contracting (JOC) Program and Minor Repair/Minor Construction (MRMC) Construction Management for Building Construction, which services all TPWD Division facility locations. The Program Manager monitors and provides guidance to the JOC Program and MR/MC Project teams comprised of General Contractors, Design Professionals, Contract Managers, Cost Accountants, and internal and/or 3 rd Party Inspectors in an effort to achieve Agency and Division goals focused on the maintenance, repair, and rehabilitation of existing capital infrastructure to support both short-term and long-term strategies. Assigns and supervises the work of JOC Project Managers, MR/MC Construction Managers and the construction inspection dispatcher. Performs multiple roles in managing the JOC Program and MR/MC Projects; and on occasion directly manages special projects. Responsible for managing multiple biennial programs, monitoring their priorities, resource capabilities, validation of project schedules and budgets, oversees project execution from the project scoping process through the close out process. Directly supports the FOBM with the integration and consistent project management methodologies for the purpose of continuously reviewing, updating, and optimizing the Program portfolio(s) to ensure compliance with changing organizational strategies, budgets, goals and objectives. Directly responsible for the Program portfolio(s) and supporting the Infrastructure Division role in meeting Agency goals. Works under general supervision, with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and p rocedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a bachelor's degree in construction science, Architecture, Engineering, Landscape Architecture, or closely related field. Experience: Two years of progressively responsible experience in Job Order Contracting; Seven years of progressively responsible experience in construction or design project management, project superintendence, or as an Architect/Engineer of real property in construction and/or maintenance programs focused on commercial building maintenance and repairs, commercial building construction, major building systems construction, design-build construction or other types of capital repair or construction programs; Experience in coordinating construction project requirements and criteria with licensed Architects and/or Engineers to obtain the necessary construction drawings and specifications packages for work included in projects; Experience in administrative processes, project scope development, project budgeting, project scheduling, work item quantity calculations, construction cost estimating, quality control planning and management, team building and organizational development; Experience coordinating project activities with other state agencies, governmental jurisdictions, or private sector partners and contractors; Experience in developing criteria for evaluating project design and construction proposals, vendor quality and production performance, change requests, business decision making, and various other project related evaluations; Experience in project risk identification, mitigation and management; Two years of supervisory experience. NOTE: Experience may have occurred concurrently. Licensure: Must possess or be able to obtain a valid Texas class "C" driver's license within 30 days of employment; Currently hold a Certified Job Order Contracting Professional (CJP) certification issue by the Center for JOC Excellence or be able to receive certification within three (3) years of hire date. ACCEPTABLE SUBSTITUTIONS Education: One additional year of progressively responsible experience in construction or design project management, project superintendence, or as an Architect/Engineer of real property in construction and/or maintenance programs focused on commercial building maintenance and repairs, commercial building construction, major building systems construction, design-build construction or other types of capital repair or construction programs may substitute for thirty semester hours of the required education, with a maximum substitution of 120 semester hours. Experience: Graduation from an accredited college or university with a Master's degree in Construction Science, Architecture, Engineering, Landscape Architecture or related field may substitute for two years of the required experience in construction or design project management, project superintendence, or as an Architect/Engineer of real property in construction and/or maintenance programs focused on commercial building maintenance and repairs, commercial building construction, major building systems construction, design-build construction or other types of capital repair or construction programs. Graduation from an accredited college or university with a Doctorate degree in Construction Science, Architecture, Engineering, Landscape Architecture or related field may substitute for four years of the required experience in construction or design project management, project superintendence, or as an Architect/Engineer of real property in construction and/or maintenance programs focused on commercial building maintenance and repairs, commercial building construction, major building systems construction, design-build construction or other types of capital repair or construction programs. PREFERRED QUALIFICATIONS Education: Graduation from an accredited college or university with a Bachelor's degree in Construction Science, Architecture, Engineering, Landscape Architecture or closely related field. Experience: Five years of responsible experience in the Job Order Contracting (JOC) industry; Ten years of progressively responsible experience in construction or design project management, project superintendence, or Architect/Engineer of real property in construction and/or maintenance programs focused on commercial building maintenance and repairs, commercial building construction, major building systems construction, design-build construction or other types of large-scale capital repair or construction programs; Experience in managing project design development and oversight of Architecture and/or Engineering contracts for construction project design services; Experience in the management of construction inspection forces, quality control programs, or quality assurance oversight; Experience in the use of R.S. Means unit price books for JOC line-item cost estimating; Experience in addressing and documenting contractor RFI's and submittals; Five years of supervisory experience; Experience in public speaking and presentation. Licensure: A current and active License in Architecture, Engineering or Landscape Architecture. Architect License in the State of Texas, as issued by the Texas Board of Architectural Examiners (TBAE) OR be able to reactivate within three (3) months of hire date, OR possess a current and active Architect License in another state and be able to receive a license in Texas by reciprocal transfer within six (6) months of hire date, or; Engineering License in the State of Texas, as issued by the Texas Board of Professional Engineers and Land Surveyors (TBPELS) OR be able to reactivate within three (3) months of hire date, OR possess a current and active Architect License in another state and be able to receive a license in Texas by reciprocal transfer within six (6) months of hire date, or; Landscape Architect in the State of Texas, as issued by the Texas Board of Architectural Examiners (TBAE) OR be able to reactivate within three (3) months of hire date, OR possess a current and active Architect License in another state and be able to receive a license in Texas by reciprocal transfer within six (6) months of hire date. Current Certified Job Order Contracting Professional (CJP) certification issue by the Center for JOC Excellence; Current Project Management Professional (PMP) certification as issued by the Project Management Institute. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of Project Management theories and practices applicable to a broad range of building project scopes; Knowledge of operational requirements needed for the design and construction of a wide variety of facilities; Knowledge of building systems; Knowledge of procedures used to evaluate a contractor's or designer's performance; Knowledge of building codes and local, state, and federal laws and regulations relevant to the administration of a building project (International Building Code; Americans with Disabilities Act; NFPA 101 - Life Safety; OSHA); Knowledge of Project Management processes, tools, and techniques; Knowledge of the construction process, construction management techniques, proper construction contract documentation, and building operations; Knowledge of construction cost estimating, especially line-item unit pricing for JOC projects; Knowledge of building project activities and resource scheduling; Knowledge of Construction quality control and quality assurance planning, execution and management; Knowledge of alternative energy technologies, Sustainable Design, and Leadership in Energy and Environmental Design (LEED) principles; Knowledge of architectural and/or engineering design principles, site planning, practices, methods, systems, and processes. Knowledge of professional consultant selection and construction procurement methods used by governmental agencies under Texas state law; Knowledge of outdoor resource-based recreational facilities and their supporting infrastructure requirements; Knowledge of Building Owners and Managers Association methods and practices for governmental and commercial buildings; Skill in using MS Word, Excel, Access, Outlook, and Project; Skill in using RS Means Online Cost Estimating for construction projects; Skill in effective verbal and written communication; Skill in project management monitoring; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in using critical path management scheduling software and schedule analysis techniques; Skill in meeting deadlines; Skill in estimating project design costs; Skill in negotiating comprehensive scopes and budgets using various methods; Skill in negotiating Design and Construction contracts; Skill in reviewing construction specifications and construction documents; Skill in coordinating construction inspection and sampling/testing schedules for projects; Skill in managing programs; Skill in managing several projects simultaneously; Skill in making independent, sound, and timely decisions; Skill in addressing changes in scope or schedule; Skill in directing project resources to achieve the timely delivery of project deliverables; Ability to exercise sound judgement in making critical decisions. Ability to analyze complex information and develop plans to identified and address issues; Ability to establish and maintain effective working relationships; Ability to prepare reports and charts; Ability to communicate effectively; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to build, motivate, and sustain effective teams; Ability to work independently with little supervision; Ability to influence outcomes and persuade others; Ability to effectively conduct public meetings and make presentations to large groups; Ability to persuade or motivate external contractors, sub-contractors or internal division and department colleagues to adopt action conforming to specific goals in response to project objective; Ability to enforce project specifications and building codes; Ability to make decisions involving major impacts on project cost and time; Ability to establish program goals and objectives; Ability to identify program risks and gaps; Ability to accept and manage change; Ability to plan, assign, and/or supervise the work of others; Ability to train others; Ability to perform policy, program, and fiscal analysis; Ability to perform manual labor including, lifting supplies and materials up to 30 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to perform work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to adjust to changing schedules and work overtime as necessary; Required to periodically perform manual labor including, lifting supplies and materials up to 50 lbs.; Required to safely operate a state vehicle; Required to travel 30% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 30, 2024, 11:59:00 PM
Mar 08, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Manager I-VII Army No Military Crosswalk. Qualified veterans are encouraged to apply. Manager I-VII Navy 111x, 112X 113X 114X, 611X, 612X, 621X, 631X, 632X, 641X, 648X Manager I-VII Coast Guard SEI15 Manager I-VII Marine Corps 0203, 0207, 0302, 0520, 0602, 0802, 1802, 6502, 7202, 7208, 7210, 7220 Manager I-VII Air Force 8U000, 9G100, 16GX, 41AX, 86M0, 86P0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Charles Blue Jr., (512) 627-4337 PHYSICAL WORK ADDRESS: TPWD Headquarters, 4200 Smith School Road, Austin, TX 78744 GENERAL DESCRIPTION Under the direction of the Infrastructure Field Operations Branch Manager (FOBM), the Program Manager performs complex program administration, project management, consultation, conflict resolution and technical assistance for the Job Order Contracting (JOC) Program and Minor Repair/Minor Construction (MRMC) Construction Management for Building Construction, which services all TPWD Division facility locations. The Program Manager monitors and provides guidance to the JOC Program and MR/MC Project teams comprised of General Contractors, Design Professionals, Contract Managers, Cost Accountants, and internal and/or 3 rd Party Inspectors in an effort to achieve Agency and Division goals focused on the maintenance, repair, and rehabilitation of existing capital infrastructure to support both short-term and long-term strategies. Assigns and supervises the work of JOC Project Managers, MR/MC Construction Managers and the construction inspection dispatcher. Performs multiple roles in managing the JOC Program and MR/MC Projects; and on occasion directly manages special projects. Responsible for managing multiple biennial programs, monitoring their priorities, resource capabilities, validation of project schedules and budgets, oversees project execution from the project scoping process through the close out process. Directly supports the FOBM with the integration and consistent project management methodologies for the purpose of continuously reviewing, updating, and optimizing the Program portfolio(s) to ensure compliance with changing organizational strategies, budgets, goals and objectives. Directly responsible for the Program portfolio(s) and supporting the Infrastructure Division role in meeting Agency goals. Works under general supervision, with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and p rocedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a bachelor's degree in construction science, Architecture, Engineering, Landscape Architecture, or closely related field. Experience: Two years of progressively responsible experience in Job Order Contracting; Seven years of progressively responsible experience in construction or design project management, project superintendence, or as an Architect/Engineer of real property in construction and/or maintenance programs focused on commercial building maintenance and repairs, commercial building construction, major building systems construction, design-build construction or other types of capital repair or construction programs; Experience in coordinating construction project requirements and criteria with licensed Architects and/or Engineers to obtain the necessary construction drawings and specifications packages for work included in projects; Experience in administrative processes, project scope development, project budgeting, project scheduling, work item quantity calculations, construction cost estimating, quality control planning and management, team building and organizational development; Experience coordinating project activities with other state agencies, governmental jurisdictions, or private sector partners and contractors; Experience in developing criteria for evaluating project design and construction proposals, vendor quality and production performance, change requests, business decision making, and various other project related evaluations; Experience in project risk identification, mitigation and management; Two years of supervisory experience. NOTE: Experience may have occurred concurrently. Licensure: Must possess or be able to obtain a valid Texas class "C" driver's license within 30 days of employment; Currently hold a Certified Job Order Contracting Professional (CJP) certification issue by the Center for JOC Excellence or be able to receive certification within three (3) years of hire date. ACCEPTABLE SUBSTITUTIONS Education: One additional year of progressively responsible experience in construction or design project management, project superintendence, or as an Architect/Engineer of real property in construction and/or maintenance programs focused on commercial building maintenance and repairs, commercial building construction, major building systems construction, design-build construction or other types of capital repair or construction programs may substitute for thirty semester hours of the required education, with a maximum substitution of 120 semester hours. Experience: Graduation from an accredited college or university with a Master's degree in Construction Science, Architecture, Engineering, Landscape Architecture or related field may substitute for two years of the required experience in construction or design project management, project superintendence, or as an Architect/Engineer of real property in construction and/or maintenance programs focused on commercial building maintenance and repairs, commercial building construction, major building systems construction, design-build construction or other types of capital repair or construction programs. Graduation from an accredited college or university with a Doctorate degree in Construction Science, Architecture, Engineering, Landscape Architecture or related field may substitute for four years of the required experience in construction or design project management, project superintendence, or as an Architect/Engineer of real property in construction and/or maintenance programs focused on commercial building maintenance and repairs, commercial building construction, major building systems construction, design-build construction or other types of capital repair or construction programs. PREFERRED QUALIFICATIONS Education: Graduation from an accredited college or university with a Bachelor's degree in Construction Science, Architecture, Engineering, Landscape Architecture or closely related field. Experience: Five years of responsible experience in the Job Order Contracting (JOC) industry; Ten years of progressively responsible experience in construction or design project management, project superintendence, or Architect/Engineer of real property in construction and/or maintenance programs focused on commercial building maintenance and repairs, commercial building construction, major building systems construction, design-build construction or other types of large-scale capital repair or construction programs; Experience in managing project design development and oversight of Architecture and/or Engineering contracts for construction project design services; Experience in the management of construction inspection forces, quality control programs, or quality assurance oversight; Experience in the use of R.S. Means unit price books for JOC line-item cost estimating; Experience in addressing and documenting contractor RFI's and submittals; Five years of supervisory experience; Experience in public speaking and presentation. Licensure: A current and active License in Architecture, Engineering or Landscape Architecture. Architect License in the State of Texas, as issued by the Texas Board of Architectural Examiners (TBAE) OR be able to reactivate within three (3) months of hire date, OR possess a current and active Architect License in another state and be able to receive a license in Texas by reciprocal transfer within six (6) months of hire date, or; Engineering License in the State of Texas, as issued by the Texas Board of Professional Engineers and Land Surveyors (TBPELS) OR be able to reactivate within three (3) months of hire date, OR possess a current and active Architect License in another state and be able to receive a license in Texas by reciprocal transfer within six (6) months of hire date, or; Landscape Architect in the State of Texas, as issued by the Texas Board of Architectural Examiners (TBAE) OR be able to reactivate within three (3) months of hire date, OR possess a current and active Architect License in another state and be able to receive a license in Texas by reciprocal transfer within six (6) months of hire date. Current Certified Job Order Contracting Professional (CJP) certification issue by the Center for JOC Excellence; Current Project Management Professional (PMP) certification as issued by the Project Management Institute. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of Project Management theories and practices applicable to a broad range of building project scopes; Knowledge of operational requirements needed for the design and construction of a wide variety of facilities; Knowledge of building systems; Knowledge of procedures used to evaluate a contractor's or designer's performance; Knowledge of building codes and local, state, and federal laws and regulations relevant to the administration of a building project (International Building Code; Americans with Disabilities Act; NFPA 101 - Life Safety; OSHA); Knowledge of Project Management processes, tools, and techniques; Knowledge of the construction process, construction management techniques, proper construction contract documentation, and building operations; Knowledge of construction cost estimating, especially line-item unit pricing for JOC projects; Knowledge of building project activities and resource scheduling; Knowledge of Construction quality control and quality assurance planning, execution and management; Knowledge of alternative energy technologies, Sustainable Design, and Leadership in Energy and Environmental Design (LEED) principles; Knowledge of architectural and/or engineering design principles, site planning, practices, methods, systems, and processes. Knowledge of professional consultant selection and construction procurement methods used by governmental agencies under Texas state law; Knowledge of outdoor resource-based recreational facilities and their supporting infrastructure requirements; Knowledge of Building Owners and Managers Association methods and practices for governmental and commercial buildings; Skill in using MS Word, Excel, Access, Outlook, and Project; Skill in using RS Means Online Cost Estimating for construction projects; Skill in effective verbal and written communication; Skill in project management monitoring; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in using critical path management scheduling software and schedule analysis techniques; Skill in meeting deadlines; Skill in estimating project design costs; Skill in negotiating comprehensive scopes and budgets using various methods; Skill in negotiating Design and Construction contracts; Skill in reviewing construction specifications and construction documents; Skill in coordinating construction inspection and sampling/testing schedules for projects; Skill in managing programs; Skill in managing several projects simultaneously; Skill in making independent, sound, and timely decisions; Skill in addressing changes in scope or schedule; Skill in directing project resources to achieve the timely delivery of project deliverables; Ability to exercise sound judgement in making critical decisions. Ability to analyze complex information and develop plans to identified and address issues; Ability to establish and maintain effective working relationships; Ability to prepare reports and charts; Ability to communicate effectively; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to build, motivate, and sustain effective teams; Ability to work independently with little supervision; Ability to influence outcomes and persuade others; Ability to effectively conduct public meetings and make presentations to large groups; Ability to persuade or motivate external contractors, sub-contractors or internal division and department colleagues to adopt action conforming to specific goals in response to project objective; Ability to enforce project specifications and building codes; Ability to make decisions involving major impacts on project cost and time; Ability to establish program goals and objectives; Ability to identify program risks and gaps; Ability to accept and manage change; Ability to plan, assign, and/or supervise the work of others; Ability to train others; Ability to perform policy, program, and fiscal analysis; Ability to perform manual labor including, lifting supplies and materials up to 30 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to perform work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to adjust to changing schedules and work overtime as necessary; Required to periodically perform manual labor including, lifting supplies and materials up to 50 lbs.; Required to safely operate a state vehicle; Required to travel 30% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 30, 2024, 11:59:00 PM
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION Applications are available online beginning Friday, February 2, 2024, through 4:30 pm, Friday, May 10, 2024. The Long Beach Utilities Department (formerly known as the Water Department) has an immediate opening for a full-time permanent Senior Program Manager. The selected candidate will work under the direction of the Manager of Engineering overseeing water and sewer pipeline infrastructure. The Senior Program Manager provides guidance and direction to the technical and administrative staff responsible for the Long Beach Utilities Department's Capital Improvement Program. This position is responsible for establishing and continuously improving our project delivery processes, including project management and quality management systems. EXAMPLES OF DUTIES Under general supervision, develops implementation strategies for projects involving a high degree of technical, functional, and organizational complexity; supervises the administration, planning, design, review, quality assurance/control, and construction activities for Water Department capital improvement projects; prepares Requests For Proposal for hiring outside consultants and administers and participates in the consultant selection process; supervises preparation of project scopes, budgets, schedules, preliminary study development, cost estimates, and contract documents; administers consultant contracts; provides input for corrective measures for projects; coordinates and supervises in-house and consultant design work; monitors the progress of projects for schedule/budget; reviews contract drawings for quality and economic soundness; reviews, validates, and recommends corrective measures for consultant invoices, contractor payments, contract amendments and change orders; and performs other related duties as required. REQUIREMENTS TO FILE A Bachelor's degree from an accredited college or university in Civil Engineering or closely related engineering field ( proof required )* OR Engineer-in-Training (EIT) certificate in the field of Civil Engineering recognized by the California State Board of Registration for Professional Engineers ( proof required )* AND Valid registration as a Professional Engineer in the State of California ( proof required )*. AND Ten (10) or more years (full-time equivalent) of increasingly responsible experience in project engineering, including two (2) years of supervisory experience handling multiple team projects. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills and Abilities: Proficiency with computers including word processing, spreadsheet applications, computer-aided drafting, hydraulic modeling, and scheduling programs. Willingness to work overtime, occasional night meetings and fieldwork may be required. A valid motor vehicle operator's license and current DMV driving record must be submitted to the hiring department at the time of the selection. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application..............................................................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, March 1, 2024, will be placed on Test #01 established eligible list. If you have not received notification within two weeks after filing of application, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for some positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. MC5NN-24 SPM(W): TJ CSC 01/31/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid ParentalLeave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 5/10/2024 4:30 PM Pacific
Mar 07, 2024
Full Time
DESCRIPTION Applications are available online beginning Friday, February 2, 2024, through 4:30 pm, Friday, May 10, 2024. The Long Beach Utilities Department (formerly known as the Water Department) has an immediate opening for a full-time permanent Senior Program Manager. The selected candidate will work under the direction of the Manager of Engineering overseeing water and sewer pipeline infrastructure. The Senior Program Manager provides guidance and direction to the technical and administrative staff responsible for the Long Beach Utilities Department's Capital Improvement Program. This position is responsible for establishing and continuously improving our project delivery processes, including project management and quality management systems. EXAMPLES OF DUTIES Under general supervision, develops implementation strategies for projects involving a high degree of technical, functional, and organizational complexity; supervises the administration, planning, design, review, quality assurance/control, and construction activities for Water Department capital improvement projects; prepares Requests For Proposal for hiring outside consultants and administers and participates in the consultant selection process; supervises preparation of project scopes, budgets, schedules, preliminary study development, cost estimates, and contract documents; administers consultant contracts; provides input for corrective measures for projects; coordinates and supervises in-house and consultant design work; monitors the progress of projects for schedule/budget; reviews contract drawings for quality and economic soundness; reviews, validates, and recommends corrective measures for consultant invoices, contractor payments, contract amendments and change orders; and performs other related duties as required. REQUIREMENTS TO FILE A Bachelor's degree from an accredited college or university in Civil Engineering or closely related engineering field ( proof required )* OR Engineer-in-Training (EIT) certificate in the field of Civil Engineering recognized by the California State Board of Registration for Professional Engineers ( proof required )* AND Valid registration as a Professional Engineer in the State of California ( proof required )*. AND Ten (10) or more years (full-time equivalent) of increasingly responsible experience in project engineering, including two (2) years of supervisory experience handling multiple team projects. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills and Abilities: Proficiency with computers including word processing, spreadsheet applications, computer-aided drafting, hydraulic modeling, and scheduling programs. Willingness to work overtime, occasional night meetings and fieldwork may be required. A valid motor vehicle operator's license and current DMV driving record must be submitted to the hiring department at the time of the selection. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application..............................................................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, March 1, 2024, will be placed on Test #01 established eligible list. If you have not received notification within two weeks after filing of application, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for some positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. MC5NN-24 SPM(W): TJ CSC 01/31/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid ParentalLeave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 5/10/2024 4:30 PM Pacific
CITY OF ESCONDIDO, CA
City of Escondido, California, United States
Summary This position is open until filled and may close at any time without notice. I f you want to join a hard-working team that shares a commitment to keep the City of Escondido safe, clean and efficiently run, consider a career with the City of Escondido. We have an opening for the position of Project Manager (Grant Funded) in our Development Services Department/Engineering Division. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under direction, oversees, supervises, and coordinates the management of all stages of capital improvement projects, assigned activities with various divisions, outside agencies and the general public; provides responsible and complex staff assistance to the senior engineering staff; and performs related duties, as assigned. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provide administrative and professional leadership in municipal projects programs and construction management activities; manage, coordinate, and supervise multiple consultants and contractors on complex projects; monitor consultant budgets; develop project scope and prepare requests for proposals. Prepares technical and complex engineering and financial reports for project authorization and approvals, design and construction changes, project funding and construction change orders; prepares related project schedules and construction sequences and phasing plans. Review and evaluate consultants, preparing RFPs, negotiate contracts; read and interpret engineering plans, specifications, bid documents, and contracts; coordinate review of consultant deliverable and communicate effective across departments and other agencies; monitor consultants’ work to ensure compliance with the contract, scope and budget, as well as laws, regulations, and policies. Initiate, plan and complete work with minimum direction and control; work well managing multiple projects at different stages from planning, design, construction, and closeout. Coordinate City projects with other agencies, including design, scope of work, schedules, budgets, permits, inspections, and cost sharing agreements. Designs CIP projects, including the preparation of plans and specifications and/or oversees the design of CIP projects by consulting engineers. Manages the construction of CIP and private development projects; conducts pre-construction meetings; approves construction and design changes; negotiates and approves construction change orders, processes payments; and provides direction to construction inspectors. Prepares preliminary design reports for review and approval of City staff for project authorization, including facility research, project scope, preliminary cost estimates and schedules, right-of-way research, and/or other related engineering issues. Prepares and administers permits from various agencies for the design, construction, and operation of City facilities. Interpret and make decisions in accordance with laws, regulations, and policies. Determine preliminary estimate for project costs and develop budget and forecast funds needed for contracted services. Prepare accurate and concise reports using various computer software programs. Provides assistance in resolving operational and administration issues; identifies issues and conducts research to find alternative solutions; makes and assists in the implementation of recommendations. Provides staff assistance to higher-level management staff; participates on and provides staff support to a variety of committees, boards, and commissions; prepares and presents staff reports and other correspondence as appropriate and necessary. Coordinates and collaborates with departments, divisions and outside agencies; serves as a liaison with public and private organizations, community groups and other social organizations; provides information and serves as a resource. Responds to and resolves difficult and sensitive citizen complaints and inquiries. Performs related duties as required. QUALIFICATIONS Knowledge of: Operational characteristics, services and activities in project planning and administration Organization and operation of construction management. Principles and practice of project management. Methods and techniques of data collection, research, and report preparation. Methods and techniques of statistical and financial analysis. Principles and procedures of financial record keeping and reporting. Principles and practices of budget preparation and administration. Contract negotiations and administration methods and techniques. Principles and practices of program development and administration. Pertinent federal, state, and local laws, codes, and regulations including public contract law. Civil, structural, electrical, traffic, geotechnical, and mechanical engineering principles and practices as they related to construction management and inspection services. General construction principles and practices. Principles of business letter writing and report preparation. Office procedures, methods, and equipment including computers and applicable software applications. Applicable civil, government and administrative codes. Principles and practices of public sector contract administration. Principles and practices of customer service. Principles of business letter writing. Basic principles of supervision and training. English usage, spelling, grammar, and punctuation. Pertinent federal, state and local laws, codes and regulations. Ability to: Oversee and participate in the management of a public works design, construction and inspection program. Direct and monitor the work of project consultants for regulation ad code compliance, contract conformance, and quality assurance. Negotiate contracts with project consultants. Interpret and apply pertinent federal, state and local laws, codes and regulations as well as City policies and procedures. Collect, evaluate and interpret complex information and data. Prepare, research, negotiate, and monitor contracts and agreements. Prepare clear and concise administrative and financial reports. Maintain accurate and complete records on programs and operations. Prepare and manage a budget. Interpret technical information for a variety of audiences. Make presentations to the public and other agencies. Independently prepare correspondence and memoranda. Operate office equipment including computers and supporting applications. Adapt to changing technologies and learn functionality of new equipment and systems. Organize and prioritize work flow. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: A Bachelor’s degree from an accredited college or university with major course work in civil engineering, architecture, construction management, public or business administration, or a related field. Experience: Four years (full-time equivalent) of responsible public works contract administration, construction project management, or professional engineering work. Experience in administering contracts or programs in a governmental jurisdiction is highly desirable. License or Certificate: Possession of, or ability to obtain, an appropriate, valid driver’s license. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Management Benefit Summary.
Mar 09, 2024
Full Time
Summary This position is open until filled and may close at any time without notice. I f you want to join a hard-working team that shares a commitment to keep the City of Escondido safe, clean and efficiently run, consider a career with the City of Escondido. We have an opening for the position of Project Manager (Grant Funded) in our Development Services Department/Engineering Division. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under direction, oversees, supervises, and coordinates the management of all stages of capital improvement projects, assigned activities with various divisions, outside agencies and the general public; provides responsible and complex staff assistance to the senior engineering staff; and performs related duties, as assigned. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provide administrative and professional leadership in municipal projects programs and construction management activities; manage, coordinate, and supervise multiple consultants and contractors on complex projects; monitor consultant budgets; develop project scope and prepare requests for proposals. Prepares technical and complex engineering and financial reports for project authorization and approvals, design and construction changes, project funding and construction change orders; prepares related project schedules and construction sequences and phasing plans. Review and evaluate consultants, preparing RFPs, negotiate contracts; read and interpret engineering plans, specifications, bid documents, and contracts; coordinate review of consultant deliverable and communicate effective across departments and other agencies; monitor consultants’ work to ensure compliance with the contract, scope and budget, as well as laws, regulations, and policies. Initiate, plan and complete work with minimum direction and control; work well managing multiple projects at different stages from planning, design, construction, and closeout. Coordinate City projects with other agencies, including design, scope of work, schedules, budgets, permits, inspections, and cost sharing agreements. Designs CIP projects, including the preparation of plans and specifications and/or oversees the design of CIP projects by consulting engineers. Manages the construction of CIP and private development projects; conducts pre-construction meetings; approves construction and design changes; negotiates and approves construction change orders, processes payments; and provides direction to construction inspectors. Prepares preliminary design reports for review and approval of City staff for project authorization, including facility research, project scope, preliminary cost estimates and schedules, right-of-way research, and/or other related engineering issues. Prepares and administers permits from various agencies for the design, construction, and operation of City facilities. Interpret and make decisions in accordance with laws, regulations, and policies. Determine preliminary estimate for project costs and develop budget and forecast funds needed for contracted services. Prepare accurate and concise reports using various computer software programs. Provides assistance in resolving operational and administration issues; identifies issues and conducts research to find alternative solutions; makes and assists in the implementation of recommendations. Provides staff assistance to higher-level management staff; participates on and provides staff support to a variety of committees, boards, and commissions; prepares and presents staff reports and other correspondence as appropriate and necessary. Coordinates and collaborates with departments, divisions and outside agencies; serves as a liaison with public and private organizations, community groups and other social organizations; provides information and serves as a resource. Responds to and resolves difficult and sensitive citizen complaints and inquiries. Performs related duties as required. QUALIFICATIONS Knowledge of: Operational characteristics, services and activities in project planning and administration Organization and operation of construction management. Principles and practice of project management. Methods and techniques of data collection, research, and report preparation. Methods and techniques of statistical and financial analysis. Principles and procedures of financial record keeping and reporting. Principles and practices of budget preparation and administration. Contract negotiations and administration methods and techniques. Principles and practices of program development and administration. Pertinent federal, state, and local laws, codes, and regulations including public contract law. Civil, structural, electrical, traffic, geotechnical, and mechanical engineering principles and practices as they related to construction management and inspection services. General construction principles and practices. Principles of business letter writing and report preparation. Office procedures, methods, and equipment including computers and applicable software applications. Applicable civil, government and administrative codes. Principles and practices of public sector contract administration. Principles and practices of customer service. Principles of business letter writing. Basic principles of supervision and training. English usage, spelling, grammar, and punctuation. Pertinent federal, state and local laws, codes and regulations. Ability to: Oversee and participate in the management of a public works design, construction and inspection program. Direct and monitor the work of project consultants for regulation ad code compliance, contract conformance, and quality assurance. Negotiate contracts with project consultants. Interpret and apply pertinent federal, state and local laws, codes and regulations as well as City policies and procedures. Collect, evaluate and interpret complex information and data. Prepare, research, negotiate, and monitor contracts and agreements. Prepare clear and concise administrative and financial reports. Maintain accurate and complete records on programs and operations. Prepare and manage a budget. Interpret technical information for a variety of audiences. Make presentations to the public and other agencies. Independently prepare correspondence and memoranda. Operate office equipment including computers and supporting applications. Adapt to changing technologies and learn functionality of new equipment and systems. Organize and prioritize work flow. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: A Bachelor’s degree from an accredited college or university with major course work in civil engineering, architecture, construction management, public or business administration, or a related field. Experience: Four years (full-time equivalent) of responsible public works contract administration, construction project management, or professional engineering work. Experience in administering contracts or programs in a governmental jurisdiction is highly desirable. License or Certificate: Possession of, or ability to obtain, an appropriate, valid driver’s license. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Management Benefit Summary.
City of Tacoma, WA
Tacoma, Washington, United States
Position Description ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 The City of Tacoma (City), Environmental Services (ES) Department, is recruiting for the Appointive position of Assistant Division Manager in the Laboratory Group within the Science and Engineering Division. The Science and Engineering Division provides engineering, planning, program management and laboratory services for the City's Wastewater, Surface Water and Solid Waste utilities. The major areas of focus include collection system pipes, wastewater treatment plants, pumping stations, regional drainage facilities, landfill facilities, stormwater systems, sampling and analyses, environmental cleanup projects, and regulatory compliance both as a regulator and a regulated entity. The Science and Engineering Division is comprised of the following five core sections, in addition to administrative and technical services support groups: Environmental Services Laboratory, Environmental Programs, Asset Management, Capital Delivery, and Special Programs Group. The ES Lab’s mission is to provide high-quality analytical lab services for the City’s and regional partners responding to environmental regulations, supporting research and developing solutions to environmental problems facing the greater Tacoma area and Puget Sound. This position provides management and technical oversight for the Environmental Services Laboratory at CUW. This position has final responsibility for lab quality assurance, work product timeliness, lab safety, laboratory equipment and supplies, staff development and training, operational budget, and spending approvals within the laboratory. This position is directly responsible or influential in meeting a number of key environmental regulations by performing analyses of environmental samples for the Clean Water Act, Resource Conservation and Recovery Act, Comprehensive Environmental Response Compensation and Liability Act, Model Toxics Control Act, and hazardous waste designation rules. Laboratory results are used to inform environmental decisions within the regulations that may lead to cleanup of environmental sites, capital improvements, mitigation activities, and waste disposal decisions. Responsible for managing the CUW laboratory operational and capital budget (4.8 million biennial budget) within allotments. Proper resourcing ensures the lab is able to perform required work necessary to demonstrate compliance, enlighten pollutant source tracing, inform operational effectiveness and compliance for two WWTPs, and inform long term trend monitoring of clean-up sites and strategies to reduce and address pollutant loading in stormwater and wastewater. The below video links provide an overview of the award winning, exciting, and diverse engineering projects we often work on: Point Defiance Stormwater Treatment Facility Project Stormwater Sampling Overview The applicant selected for this position will co-locate with a group of dynamic and creative engineers, scientists, and technicians all housed at Tacoma's Center for Urban Waters facility situated adjacent to Tacoma's Thea Foss Waterway in downtown Tacoma. For more information on the unique Center for Urban Waters professional environment visit the following web site: https://www.urbanwaters.org/ As the Assistant Division Manager for the Laboratory Group, you will: Provide leadership, plan, and manage the work of the Laboratory Group with approximately 17 direct reports. Oversee all laboratory operations; ensuring timely and accurate analytical results that support City enforcement and monitoring requirements. Maintain all required and appropriate laboratory certifications and accreditations. Direct all laboratory quality assurance activities including Standard Operating Procedure (SOP) development, ensure the Laboratory Quality Assurance Manual is up to date and maintained to include current practices. Direct and coordinate laboratory data management activities, Laboratory Information Management System (LIMS), data management planning and strategic software and hardware planning and acquisition. Responsible for laboratory safety, health, and environmental control issues, including compliance with State and Federal laws relating to the Chemical Hygiene Plan, Occupation Health and Safety (OSHA/WISHA) regulations, Resource Conservation and Recovery Act (RCRA) hazardous waste and Ecology Dangerous waste disposal regulations. Manage the laboratory budget and monitor expenditures to result in a non-negative balance at the end of each biennium. Work with budget staff to set appropriate allotments. Approve laboratory staff schedules, leave use, training/travel requests, and purchasing requests. Analytical support of the NPDES Phase 1 Municipal Stormwater Permit and federal Consent Decree for the long-term monitoring of the Thea Foss Waterway Superfund Site. Develop staff to implement and to support the Division and Department programs and initiatives, especially focused on meeting Tacoma 2025 goals. Coordinate with other City work groups, divisions and departments. Make presentations to City Council, Committees, Governmental Partners and the Public. Participate in the development of the vision / strategic approach to support the Environmental Services Strategic Plan 2018-2025. Participate in the Division biennial budget process. Our Ideal Candidate will be a person who exemplifies the following traits: Strong personal motivation and drive - an energetic and committed self-starter. Excellent interpersonal communication skills. A dynamic leader who motivates others, with exceptional team building and performance leadership skills. A strategic thinker who knows how to paint a picture of the Department's vision and strategy and creates and sustains a climate where people are motivated to do their best to help the organization achieve its objectives. High-performing customer service and conflict management skill sets Interest in personal growth and development. Experience with enhancing diversity, equity and inclusion in the workplace. Other Responsibilities: Oversee the preparation of laboratory reports related to local, state, and federal regulatory compliance. Keep current with the latest technologies and management techniques, federal, state, and local rules, and regulations and laws related to wastewater and stormwater monitoring and analysis; Confer with other Environmental Services Assistant Division Managers to coordinate work efforts whenever necessary or desirable. Attend management and technical training seminars and workshops. Physical Requirements and Working Conditions: Office and laboratory environment, occasional travel to a variety of locations to conduct work and may be exposed to typical hazards encountered at such work sites. Subject to emergency calls during off-duty hours. WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. The Community Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant development such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s. Tacoma boasts the state's highest density of art and history museums and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications MINIMUM EDUCATION AND EXPERIENCE Bachelor's degree in engineering, business or public administration or directly related field. AND Six years of experience in one or more fields in the environmental services department, including 1 year prior as supervisor, manager or SME *Equivalency: 1 year of experience = 1 year of education LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Valid Washington State driver's license at time of appointment with maintenance thereafter, or evidence of equivalent mobility. Knowledge & Skills KNOWLEDGE: Operations, principles, practices, methods and techniques of wastewater treatment. Asset management strategies and implementation. Compiling and analyzing statistical and technical information, and other data. Labor relations including Labor union contract negotiations. Managing staff and programs, including developing and implementing workgroup policies, workload projections and assignments; conduct performance reviews and oversee and make recommendations regarding performance management. Coordinate communication and projects with other City departments, governmental and private agencies, consultants, architects, contractors, vendors and the general public. Presentations to elected officials, stakeholders and other groups, as designated. Develop and meet schedules and timelines for yourself and assigned staff. Establishing and maintaining cooperative and effective working relationships with others. Prepare and maintain various personnel and work-related records and reports; prepare the annual division budget; forecast personnel requirements and authorize purchases within established guidelines. SKILLS: Proficient in use of all office equipment including personal computers and related software applications. Promote and maintain a culturally diverse work force and take appropriate pro-active steps to provide employees with a work environment free of harassment, intimidation, hostility and coercion based on race, color, national origin, gender, religion, age, disability, and family status. Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, cost effective and on time. Ability to adapt to an ever-changing work environment and make effective decisions quickly during stressful situations. Set and communicate clear expectations for staff, follow through and establish accountability for all. Selection Process & Supplemental Information Our City: With a population over 210,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, and our schools are exceptional. The City of Tacoma supports a healthy work/life balance, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications and related experience. Applicants whose qualifications most closely correspond to the City of Tacoma's needs will be eligible for further consideration. Those who meet the minimum qualifications will be placed on a Referral List for review and potential interview selection. Appointment is subject to passing a pre-employment background check. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. Agency City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.cityoftacoma.org The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: Continuous
Apr 20, 2024
Full Time
Position Description ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 The City of Tacoma (City), Environmental Services (ES) Department, is recruiting for the Appointive position of Assistant Division Manager in the Laboratory Group within the Science and Engineering Division. The Science and Engineering Division provides engineering, planning, program management and laboratory services for the City's Wastewater, Surface Water and Solid Waste utilities. The major areas of focus include collection system pipes, wastewater treatment plants, pumping stations, regional drainage facilities, landfill facilities, stormwater systems, sampling and analyses, environmental cleanup projects, and regulatory compliance both as a regulator and a regulated entity. The Science and Engineering Division is comprised of the following five core sections, in addition to administrative and technical services support groups: Environmental Services Laboratory, Environmental Programs, Asset Management, Capital Delivery, and Special Programs Group. The ES Lab’s mission is to provide high-quality analytical lab services for the City’s and regional partners responding to environmental regulations, supporting research and developing solutions to environmental problems facing the greater Tacoma area and Puget Sound. This position provides management and technical oversight for the Environmental Services Laboratory at CUW. This position has final responsibility for lab quality assurance, work product timeliness, lab safety, laboratory equipment and supplies, staff development and training, operational budget, and spending approvals within the laboratory. This position is directly responsible or influential in meeting a number of key environmental regulations by performing analyses of environmental samples for the Clean Water Act, Resource Conservation and Recovery Act, Comprehensive Environmental Response Compensation and Liability Act, Model Toxics Control Act, and hazardous waste designation rules. Laboratory results are used to inform environmental decisions within the regulations that may lead to cleanup of environmental sites, capital improvements, mitigation activities, and waste disposal decisions. Responsible for managing the CUW laboratory operational and capital budget (4.8 million biennial budget) within allotments. Proper resourcing ensures the lab is able to perform required work necessary to demonstrate compliance, enlighten pollutant source tracing, inform operational effectiveness and compliance for two WWTPs, and inform long term trend monitoring of clean-up sites and strategies to reduce and address pollutant loading in stormwater and wastewater. The below video links provide an overview of the award winning, exciting, and diverse engineering projects we often work on: Point Defiance Stormwater Treatment Facility Project Stormwater Sampling Overview The applicant selected for this position will co-locate with a group of dynamic and creative engineers, scientists, and technicians all housed at Tacoma's Center for Urban Waters facility situated adjacent to Tacoma's Thea Foss Waterway in downtown Tacoma. For more information on the unique Center for Urban Waters professional environment visit the following web site: https://www.urbanwaters.org/ As the Assistant Division Manager for the Laboratory Group, you will: Provide leadership, plan, and manage the work of the Laboratory Group with approximately 17 direct reports. Oversee all laboratory operations; ensuring timely and accurate analytical results that support City enforcement and monitoring requirements. Maintain all required and appropriate laboratory certifications and accreditations. Direct all laboratory quality assurance activities including Standard Operating Procedure (SOP) development, ensure the Laboratory Quality Assurance Manual is up to date and maintained to include current practices. Direct and coordinate laboratory data management activities, Laboratory Information Management System (LIMS), data management planning and strategic software and hardware planning and acquisition. Responsible for laboratory safety, health, and environmental control issues, including compliance with State and Federal laws relating to the Chemical Hygiene Plan, Occupation Health and Safety (OSHA/WISHA) regulations, Resource Conservation and Recovery Act (RCRA) hazardous waste and Ecology Dangerous waste disposal regulations. Manage the laboratory budget and monitor expenditures to result in a non-negative balance at the end of each biennium. Work with budget staff to set appropriate allotments. Approve laboratory staff schedules, leave use, training/travel requests, and purchasing requests. Analytical support of the NPDES Phase 1 Municipal Stormwater Permit and federal Consent Decree for the long-term monitoring of the Thea Foss Waterway Superfund Site. Develop staff to implement and to support the Division and Department programs and initiatives, especially focused on meeting Tacoma 2025 goals. Coordinate with other City work groups, divisions and departments. Make presentations to City Council, Committees, Governmental Partners and the Public. Participate in the development of the vision / strategic approach to support the Environmental Services Strategic Plan 2018-2025. Participate in the Division biennial budget process. Our Ideal Candidate will be a person who exemplifies the following traits: Strong personal motivation and drive - an energetic and committed self-starter. Excellent interpersonal communication skills. A dynamic leader who motivates others, with exceptional team building and performance leadership skills. A strategic thinker who knows how to paint a picture of the Department's vision and strategy and creates and sustains a climate where people are motivated to do their best to help the organization achieve its objectives. High-performing customer service and conflict management skill sets Interest in personal growth and development. Experience with enhancing diversity, equity and inclusion in the workplace. Other Responsibilities: Oversee the preparation of laboratory reports related to local, state, and federal regulatory compliance. Keep current with the latest technologies and management techniques, federal, state, and local rules, and regulations and laws related to wastewater and stormwater monitoring and analysis; Confer with other Environmental Services Assistant Division Managers to coordinate work efforts whenever necessary or desirable. Attend management and technical training seminars and workshops. Physical Requirements and Working Conditions: Office and laboratory environment, occasional travel to a variety of locations to conduct work and may be exposed to typical hazards encountered at such work sites. Subject to emergency calls during off-duty hours. WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. The Community Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant development such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s. Tacoma boasts the state's highest density of art and history museums and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications MINIMUM EDUCATION AND EXPERIENCE Bachelor's degree in engineering, business or public administration or directly related field. AND Six years of experience in one or more fields in the environmental services department, including 1 year prior as supervisor, manager or SME *Equivalency: 1 year of experience = 1 year of education LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Valid Washington State driver's license at time of appointment with maintenance thereafter, or evidence of equivalent mobility. Knowledge & Skills KNOWLEDGE: Operations, principles, practices, methods and techniques of wastewater treatment. Asset management strategies and implementation. Compiling and analyzing statistical and technical information, and other data. Labor relations including Labor union contract negotiations. Managing staff and programs, including developing and implementing workgroup policies, workload projections and assignments; conduct performance reviews and oversee and make recommendations regarding performance management. Coordinate communication and projects with other City departments, governmental and private agencies, consultants, architects, contractors, vendors and the general public. Presentations to elected officials, stakeholders and other groups, as designated. Develop and meet schedules and timelines for yourself and assigned staff. Establishing and maintaining cooperative and effective working relationships with others. Prepare and maintain various personnel and work-related records and reports; prepare the annual division budget; forecast personnel requirements and authorize purchases within established guidelines. SKILLS: Proficient in use of all office equipment including personal computers and related software applications. Promote and maintain a culturally diverse work force and take appropriate pro-active steps to provide employees with a work environment free of harassment, intimidation, hostility and coercion based on race, color, national origin, gender, religion, age, disability, and family status. Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, cost effective and on time. Ability to adapt to an ever-changing work environment and make effective decisions quickly during stressful situations. Set and communicate clear expectations for staff, follow through and establish accountability for all. Selection Process & Supplemental Information Our City: With a population over 210,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, and our schools are exceptional. The City of Tacoma supports a healthy work/life balance, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications and related experience. Applicants whose qualifications most closely correspond to the City of Tacoma's needs will be eligible for further consideration. Those who meet the minimum qualifications will be placed on a Referral List for review and potential interview selection. Appointment is subject to passing a pre-employment background check. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. Agency City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.cityoftacoma.org The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: Continuous
Riverside County Information Technology (RCIT) department is the central IT for the County, dedicated to working together with our partners to deliver solutions that improve service and service delivery to our residents and businesses. With a commitment to innovation and excellence, we pride ourselves on fostering a dynamic work environment that encourages collaboration, creativity, and professional growth. We are seeking an experienced and motivated Enterprise Data Manager to join our dynamic IT team. The successful candidate will play a crucial role in building our data team, identifying, and implementing solution tools and environments, managing, and optimizing our organization's data assets to support strategic business objectives. If you are a seasoned professional with a strong background in data management, governance, and analytics, we invite you to apply for this exciting opportunity. Responsibilities will include: Data Governance: Establish and enforce data governance policies and procedures to ensure data accuracy, integrity, and security across the organization. Data Strategy: Develop and implement a comprehensive data management strategy aligned with business goals, ensuring effective utilization of data resources. Database Management: Oversee the design, implementation, and maintenance of databases, ensuring optimal performance, reliability, and scalability. Data Quality Assurance: Implement and manage data quality assurance processes, including data profiling, cleansing, and validation, to maintain high data accuracy levels. Data Integration: Lead efforts to integrate data from various sources, ensuring seamless flow and consistency in data across the organization. Collaboration: Collaborate with cross-functional teams, including IT, analytics, and business units, to understand data requirements and provide strategic insights. Compliance and Security: Ensure compliance with data protection regulations and implement security measures to safeguard sensitive information. Champion: Advocate for the use of data driven evidence in decision making and strategic development. Training and Development: Provide training and support to staff on data management best practices, fostering a data-driven culture within the organization. The Department desires candidates with: Bachelor’s degree in computer science information technology or related field, or equivalent experience. Proven experience (4+ years) in enterprise data management, with a focus on data governance, quality, and analytics. In-depth knowledge of database management systems, data integration, and data warehousing. Strong understanding of data protection regulations and best practices for data security. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams. Certifications in relevant areas (e.g., CDMP, DAMA) are a plus but not required. The ITM III class has been designated At-Will by the Board of Supervisors, in accordance with the provisions provided under Article 6, Section 601E (8) of the County Management Resolution and serves at the pleasure of the Chief Information Officer. This class has been deemed eligible for the Performance Recognition Plan as set forth under Article 3, Section 311(C) of the County Management Resolution. Program eligibility requires employees to be in a leadership position, manage other employees or programs, and have significant influence on the achievement of organizational objectives. Minimum Qualifications: Education : Bachelor’s degree in computer science information technology or related field, or equivalent experience. (Additional qualifying experience in systems analysis, applications programming, user technical support, network administration, or telecommunications may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.) Experience : Four or more years of supervisory or administrative experience with responsibility for planning, organizing, and implementing budgets, programs, and projects. This must have included at least one year of experience supervising staff in any one of the following functions: budgets, systems analysis, applications programming, user technical support, network administration, or telecommunications functions. (A master's degree from an accredited college or university in computer science, information systems, public/business administration may be substituted for one year of non-supervisory experience.) Knowledge of : Current technology in a changing environment; principles and practices of supervision, including matrix based project management; emerging technologies and industry supported (e.g., healthcare, law enforcement) applications, as well as understanding applicability of new technology to operations; consensus building and other group decision processes; organizational dynamics related to budget, human resource allocation, authority to act and other factors critical to establishing realistic objectives and achieving goals. Ability to : Present technology vision and strategies to department and agency management; manage multifaceted and technically sophisticated projects and on-going operations; develop strategic plans for operation and growth; analyze user needs, existing and emerging technology, costs/benefits, internal political considerations and utilize available financial and human resources; establish objectives, activities and timelines and completing the work within those parameters; advocate for needed resources; persuade and influence others and negotiate desired outcomes; communicate with others from varied socio-economic backgrounds, diverse cultural norms and conflicting priorities and needs; foster positive relationships and public relations. Other Requirements : A successful Security Clearance conducted by the Sheriffs' Office is required for positions within the Riverside County Information Technology Department.
Mar 08, 2024
Full Time
Riverside County Information Technology (RCIT) department is the central IT for the County, dedicated to working together with our partners to deliver solutions that improve service and service delivery to our residents and businesses. With a commitment to innovation and excellence, we pride ourselves on fostering a dynamic work environment that encourages collaboration, creativity, and professional growth. We are seeking an experienced and motivated Enterprise Data Manager to join our dynamic IT team. The successful candidate will play a crucial role in building our data team, identifying, and implementing solution tools and environments, managing, and optimizing our organization's data assets to support strategic business objectives. If you are a seasoned professional with a strong background in data management, governance, and analytics, we invite you to apply for this exciting opportunity. Responsibilities will include: Data Governance: Establish and enforce data governance policies and procedures to ensure data accuracy, integrity, and security across the organization. Data Strategy: Develop and implement a comprehensive data management strategy aligned with business goals, ensuring effective utilization of data resources. Database Management: Oversee the design, implementation, and maintenance of databases, ensuring optimal performance, reliability, and scalability. Data Quality Assurance: Implement and manage data quality assurance processes, including data profiling, cleansing, and validation, to maintain high data accuracy levels. Data Integration: Lead efforts to integrate data from various sources, ensuring seamless flow and consistency in data across the organization. Collaboration: Collaborate with cross-functional teams, including IT, analytics, and business units, to understand data requirements and provide strategic insights. Compliance and Security: Ensure compliance with data protection regulations and implement security measures to safeguard sensitive information. Champion: Advocate for the use of data driven evidence in decision making and strategic development. Training and Development: Provide training and support to staff on data management best practices, fostering a data-driven culture within the organization. The Department desires candidates with: Bachelor’s degree in computer science information technology or related field, or equivalent experience. Proven experience (4+ years) in enterprise data management, with a focus on data governance, quality, and analytics. In-depth knowledge of database management systems, data integration, and data warehousing. Strong understanding of data protection regulations and best practices for data security. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams. Certifications in relevant areas (e.g., CDMP, DAMA) are a plus but not required. The ITM III class has been designated At-Will by the Board of Supervisors, in accordance with the provisions provided under Article 6, Section 601E (8) of the County Management Resolution and serves at the pleasure of the Chief Information Officer. This class has been deemed eligible for the Performance Recognition Plan as set forth under Article 3, Section 311(C) of the County Management Resolution. Program eligibility requires employees to be in a leadership position, manage other employees or programs, and have significant influence on the achievement of organizational objectives. Minimum Qualifications: Education : Bachelor’s degree in computer science information technology or related field, or equivalent experience. (Additional qualifying experience in systems analysis, applications programming, user technical support, network administration, or telecommunications may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.) Experience : Four or more years of supervisory or administrative experience with responsibility for planning, organizing, and implementing budgets, programs, and projects. This must have included at least one year of experience supervising staff in any one of the following functions: budgets, systems analysis, applications programming, user technical support, network administration, or telecommunications functions. (A master's degree from an accredited college or university in computer science, information systems, public/business administration may be substituted for one year of non-supervisory experience.) Knowledge of : Current technology in a changing environment; principles and practices of supervision, including matrix based project management; emerging technologies and industry supported (e.g., healthcare, law enforcement) applications, as well as understanding applicability of new technology to operations; consensus building and other group decision processes; organizational dynamics related to budget, human resource allocation, authority to act and other factors critical to establishing realistic objectives and achieving goals. Ability to : Present technology vision and strategies to department and agency management; manage multifaceted and technically sophisticated projects and on-going operations; develop strategic plans for operation and growth; analyze user needs, existing and emerging technology, costs/benefits, internal political considerations and utilize available financial and human resources; establish objectives, activities and timelines and completing the work within those parameters; advocate for needed resources; persuade and influence others and negotiate desired outcomes; communicate with others from varied socio-economic backgrounds, diverse cultural norms and conflicting priorities and needs; foster positive relationships and public relations. Other Requirements : A successful Security Clearance conducted by the Sheriffs' Office is required for positions within the Riverside County Information Technology Department.
City of Sacramento, CA
Sacramento, California, United States
THE POSITION The primary responsibility of Water Quality Chemists within Water Quality Laboratory and R&D section is the testing and analysis of City drinking water to ensure protection of public health. In addition, they perform mandated testing and analysis to demonstrate regulatory compliance to state and federal agencies. City Water Quality Chemists also investigate customer water quality complaints and provide operational support to Division Water Production, Water Distribution, and Utility Construction groups. City Water Quality Chemists enhance the efficiency and resilience of the City’s water system by participating in research on water treatment process optimization, climate change impacts on the water treatment process, and method development for contaminants of emerging concern. IDEAL CANDIDATE STATEMENT The ideal candidate has previous experience working in a drinking water or wastewater analytical laboratory setting, hands-on familiarity with water quality testing, and a background in laboratory quality control including data review and analysis. The ideal candidate works independently to review, research, and summarize complex data to provide recommendations to the laboratory director and Division staff. Knowledge of the requirements for laboratory certification under the California Environmental Laboratory Accreditation Program (ELAP) and The National Environmental Laboratory Accreditation Council Institute (TNI), and of drinking water regulations under Title 22 and Title 17 of the California Code of Regulations is preferred. Under general supervision, Water Quality Chemist perform analysis of physical, chemical, and bacteriological constituents present in a treated and untreated domestic water supply at a water treatment laboratory; maintains detailed records of analytical activities both manually and electronically; diagnosis, troubleshoots, and coordinates maintenance and repair of instruments and equipment. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by a Supervising Water Quality Chemist or by a higher-level administrator or manager. ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinate and perform chemical, physical and bacteriological analysis of water and wastewater on schedule using Environmental Protection Agency (EPA) and Standard Methods methodology to determine regulatory compliance. Interpret and evaluate analytical results; determine reasons for problems and recommend corrective measures; report findings as required. Investigate and analyze customer water quality complaints; communicate and report findings. Research and test new lab techniques and procedures and recommend changes in operating processes; prepare Standard Operating Procedures as required. Assist in the development and implementation of the laboratory's Quality Assurance and Quality Control standards. Prepare analytical and quality control reports as required. Conduct performance testing on samples as required for maintaining the laboratory's certification. Diagnose, troubleshoot, and coordinate maintenance and repair of a variety of complex instruments and equipment. May provide lead direction and review work for laboratory technicians and less experienced staff. Assist with the training of less experienced staff in developed methodology, instrumental analysis and related work procedures. Assist Operations with troubleshooting of issues; special testing and methods/procedure development as required. Maintain inventory and order supplies; research and recommend new equipment as required. Provide exceptional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of : Principles of organic and inorganic chemistry, microbiology and related disciplines. Operation and maintenance of laboratory equipment including specialized instrumentation. Environmental Laboratory Accreditation Program (ELAP) certification requirements and other quality assurance methodologies. Parameters used to evaluate data for assessing data quality including statistical analysis. Standard protocols and general safety for the laboratory. Skill in : Applying laboratory techniques, quality assurance and quality control, wet chemistry, and instrumentation to verify the accuracy of analytical results. Keeping records in accordance with California laws, regulations and codes. Preparing calibration standards and media for sample analysis. Applying laboratory safety techniques. Communicating clearly and concisely verbally and in writing. Ability to : Conduct a variety of simple and complex samples of water and wastewater analyses. Interpret analytical data. Troubleshoot analytical and instrumentation issues. Keep accurate and detailed records of analytical activities both manually and using computers including Laboratory Information Management Systems (LIMS). Plan test procedures, set priorities and organize work. Train staff in developed methodology, instrumental analysis and related work procedures. Establish and maintain cooperative working relationships with others. Experience and Education Experience : Three years of experience in an analytical laboratory using standard methods for chemical, physical or bacteriological analysis. -AND- Education : A Bachelor's Degree from an accredited college or university with major coursework in chemistry, bacteriology, biology, microbiology, or closely related field. PROOF OF EDUCATION Proof of education such as, but not limited to, university/college transcripts anddegrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License : Possession of a valid California Class C driver license at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. Physical Requirements: Making observations. Operating assigned equipment. Communicating with others. Walking, standing or sitting for extended periods of time. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Water Quality Chemist examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/12/2024 11:59 PM Pacific
Apr 15, 2024
Full Time
THE POSITION The primary responsibility of Water Quality Chemists within Water Quality Laboratory and R&D section is the testing and analysis of City drinking water to ensure protection of public health. In addition, they perform mandated testing and analysis to demonstrate regulatory compliance to state and federal agencies. City Water Quality Chemists also investigate customer water quality complaints and provide operational support to Division Water Production, Water Distribution, and Utility Construction groups. City Water Quality Chemists enhance the efficiency and resilience of the City’s water system by participating in research on water treatment process optimization, climate change impacts on the water treatment process, and method development for contaminants of emerging concern. IDEAL CANDIDATE STATEMENT The ideal candidate has previous experience working in a drinking water or wastewater analytical laboratory setting, hands-on familiarity with water quality testing, and a background in laboratory quality control including data review and analysis. The ideal candidate works independently to review, research, and summarize complex data to provide recommendations to the laboratory director and Division staff. Knowledge of the requirements for laboratory certification under the California Environmental Laboratory Accreditation Program (ELAP) and The National Environmental Laboratory Accreditation Council Institute (TNI), and of drinking water regulations under Title 22 and Title 17 of the California Code of Regulations is preferred. Under general supervision, Water Quality Chemist perform analysis of physical, chemical, and bacteriological constituents present in a treated and untreated domestic water supply at a water treatment laboratory; maintains detailed records of analytical activities both manually and electronically; diagnosis, troubleshoots, and coordinates maintenance and repair of instruments and equipment. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by a Supervising Water Quality Chemist or by a higher-level administrator or manager. ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinate and perform chemical, physical and bacteriological analysis of water and wastewater on schedule using Environmental Protection Agency (EPA) and Standard Methods methodology to determine regulatory compliance. Interpret and evaluate analytical results; determine reasons for problems and recommend corrective measures; report findings as required. Investigate and analyze customer water quality complaints; communicate and report findings. Research and test new lab techniques and procedures and recommend changes in operating processes; prepare Standard Operating Procedures as required. Assist in the development and implementation of the laboratory's Quality Assurance and Quality Control standards. Prepare analytical and quality control reports as required. Conduct performance testing on samples as required for maintaining the laboratory's certification. Diagnose, troubleshoot, and coordinate maintenance and repair of a variety of complex instruments and equipment. May provide lead direction and review work for laboratory technicians and less experienced staff. Assist with the training of less experienced staff in developed methodology, instrumental analysis and related work procedures. Assist Operations with troubleshooting of issues; special testing and methods/procedure development as required. Maintain inventory and order supplies; research and recommend new equipment as required. Provide exceptional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of : Principles of organic and inorganic chemistry, microbiology and related disciplines. Operation and maintenance of laboratory equipment including specialized instrumentation. Environmental Laboratory Accreditation Program (ELAP) certification requirements and other quality assurance methodologies. Parameters used to evaluate data for assessing data quality including statistical analysis. Standard protocols and general safety for the laboratory. Skill in : Applying laboratory techniques, quality assurance and quality control, wet chemistry, and instrumentation to verify the accuracy of analytical results. Keeping records in accordance with California laws, regulations and codes. Preparing calibration standards and media for sample analysis. Applying laboratory safety techniques. Communicating clearly and concisely verbally and in writing. Ability to : Conduct a variety of simple and complex samples of water and wastewater analyses. Interpret analytical data. Troubleshoot analytical and instrumentation issues. Keep accurate and detailed records of analytical activities both manually and using computers including Laboratory Information Management Systems (LIMS). Plan test procedures, set priorities and organize work. Train staff in developed methodology, instrumental analysis and related work procedures. Establish and maintain cooperative working relationships with others. Experience and Education Experience : Three years of experience in an analytical laboratory using standard methods for chemical, physical or bacteriological analysis. -AND- Education : A Bachelor's Degree from an accredited college or university with major coursework in chemistry, bacteriology, biology, microbiology, or closely related field. PROOF OF EDUCATION Proof of education such as, but not limited to, university/college transcripts anddegrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License : Possession of a valid California Class C driver license at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. Physical Requirements: Making observations. Operating assigned equipment. Communicating with others. Walking, standing or sitting for extended periods of time. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Water Quality Chemist examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/12/2024 11:59 PM Pacific
TULARE COUNTY HHSA
Visalia, California, United States
The Tulare County Health & Human Services Agency is currently recruiting for an Electronic Health Records (EHR) Manager. This position plans, develops, implements, and oversees the goals, objectives, and work of the Health & Human Services Agency’s Electronic Health Records system. This recruitment will establish an employment list to fill immediate and future vacancies in the Mental Health Branch. The EHR Manager will work directly with the Division Manager of Mental Health. The successful candidate will supervise staff who work with the EHR system and ancillary systems that support data collection and sharing for the Branch. The ideal candidate should possess analytical skills and the ability to set goals, organize data, measure outcomes, and create effective reports for upper management. Additional duties include performing assurance audits of the Electronic Health Records application to ensure the accuracy and integrity of data, identify end-user errors, and provide feedback to promote efficiency. Typical Duties Key Responsibilities Lead the Electronic Health Records team in training, development of forms, functionality improvement, and ongoing maintenance of the system. Perform quality assurance audits of Electronic Health Records application to ensure accuracy and integrity of data, identify end user errors and provide feedback. Serve as primary liaison with the IT Department and software vendors. Work directly with the vendors, internal and external partners, and staff in the development, set up, and design of the Electronic Health Records system. Develop policies and procedures associated with the use of Electronic Health Records software. Make recommendations for application modifications to improve service workflow efficiency and productivity of behavioral health services staff. Manage Electronic Health Records implementation project plans and project teams. Adhere to all regulatory and HIPAA requirements. Employment Standards Required Qualifications Candidates must meet the qualifications listed below by the application deadline . Education : Equivalent to a Bachelor’s degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field. Equivalency for Education: Equivalent to an AA degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field and two (2) years directly related program-specific experience. Experience : Three (3) years of increasingly responsible administrative or managerial and supervision experience in health, mental health, or human services in Electronic Health Records and/or client record systems experience. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. If in a driving position candidates must be able to obtain and retain a valid California driver's license. Student Loan Forgiveness This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 19 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement : The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave : 12 set days and 1 personal holiday. Vacation Accrual : 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual : 12 days per year with unlimited accumulation, 48 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Long Term Disability Insurance: A Long Term Disability plan is provided. This provides financial protection for you by paying a portion of your income while you are disabled. Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation : A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
The Tulare County Health & Human Services Agency is currently recruiting for an Electronic Health Records (EHR) Manager. This position plans, develops, implements, and oversees the goals, objectives, and work of the Health & Human Services Agency’s Electronic Health Records system. This recruitment will establish an employment list to fill immediate and future vacancies in the Mental Health Branch. The EHR Manager will work directly with the Division Manager of Mental Health. The successful candidate will supervise staff who work with the EHR system and ancillary systems that support data collection and sharing for the Branch. The ideal candidate should possess analytical skills and the ability to set goals, organize data, measure outcomes, and create effective reports for upper management. Additional duties include performing assurance audits of the Electronic Health Records application to ensure the accuracy and integrity of data, identify end-user errors, and provide feedback to promote efficiency. Typical Duties Key Responsibilities Lead the Electronic Health Records team in training, development of forms, functionality improvement, and ongoing maintenance of the system. Perform quality assurance audits of Electronic Health Records application to ensure accuracy and integrity of data, identify end user errors and provide feedback. Serve as primary liaison with the IT Department and software vendors. Work directly with the vendors, internal and external partners, and staff in the development, set up, and design of the Electronic Health Records system. Develop policies and procedures associated with the use of Electronic Health Records software. Make recommendations for application modifications to improve service workflow efficiency and productivity of behavioral health services staff. Manage Electronic Health Records implementation project plans and project teams. Adhere to all regulatory and HIPAA requirements. Employment Standards Required Qualifications Candidates must meet the qualifications listed below by the application deadline . Education : Equivalent to a Bachelor’s degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field. Equivalency for Education: Equivalent to an AA degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field and two (2) years directly related program-specific experience. Experience : Three (3) years of increasingly responsible administrative or managerial and supervision experience in health, mental health, or human services in Electronic Health Records and/or client record systems experience. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. If in a driving position candidates must be able to obtain and retain a valid California driver's license. Student Loan Forgiveness This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 19 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement : The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave : 12 set days and 1 personal holiday. Vacation Accrual : 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual : 12 days per year with unlimited accumulation, 48 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Long Term Disability Insurance: A Long Term Disability plan is provided. This provides financial protection for you by paying a portion of your income while you are disabled. Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation : A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/6/2024 11:59 PM Pacific
The Tulare County Health & Human Services Agency is currently recruiting for an Electronic Health Records (EHR) Manager. This position plans, develops, implements, and oversees the goals, objectives, and work of the Health & Human Services Agency’s Electronic Health Records system. This recruitment will establish an employment list to fill immediate and future vacancies in the Mental Health Branch. The EHR Manager will work directly with the Division Manager of Mental Health. The successful candidate will supervise staff who work with the EHR system and ancillary systems that support data collection and sharing for the Branch. The ideal candidate should possess analytical skills and the ability to set goals, organize data, measure outcomes, and create effective reports for upper management. Additional duties include performing assurance audits of the Electronic Health Records application to ensure the accuracy and integrity of data, identify end-user errors, and provide feedback to promote efficiency. Typical Duties Key Responsibilities Lead the Electronic Health Records team in training, development of forms, functionality improvement, and ongoing maintenance of the system. Perform quality assurance audits of Electronic Health Records application to ensure accuracy and integrity of data, identify end user errors and provide feedback. Serve as primary liaison with the IT Department and software vendors. Work directly with the vendors, internal and external partners, and staff in the development, set up, and design of the Electronic Health Records system. Develop policies and procedures associated with the use of Electronic Health Records software. Make recommendations for application modifications to improve service workflow efficiency and productivity of behavioral health services staff. Manage Electronic Health Records implementation project plans and project teams. Adhere to all regulatory and HIPAA requirements. Employment Standards Required Qualifications Candidates must meet the qualifications listed below by the application deadline . Education : Equivalent to a Bachelor’s degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field. Equivalency for Education: Equivalent to an AA degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field and two (2) years directly related program-specific experience. Experience : Three (3) years of increasingly responsible administrative or managerial and supervision experience in health, mental health, or human services in Electronic Health Records and/or client record systems experience. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. If in a driving position candidates must be able to obtain and retain a valid California driver's license. Student Loan Forgiveness This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 19 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement : The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave : 12 set days and 1 personal holiday. Vacation Accrual : 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual : 12 days per year with unlimited accumulation, 48 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Long Term Disability Insurance: A Long Term Disability plan is provided. This provides financial protection for you by paying a portion of your income while you are disabled. Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation : A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
The Tulare County Health & Human Services Agency is currently recruiting for an Electronic Health Records (EHR) Manager. This position plans, develops, implements, and oversees the goals, objectives, and work of the Health & Human Services Agency’s Electronic Health Records system. This recruitment will establish an employment list to fill immediate and future vacancies in the Mental Health Branch. The EHR Manager will work directly with the Division Manager of Mental Health. The successful candidate will supervise staff who work with the EHR system and ancillary systems that support data collection and sharing for the Branch. The ideal candidate should possess analytical skills and the ability to set goals, organize data, measure outcomes, and create effective reports for upper management. Additional duties include performing assurance audits of the Electronic Health Records application to ensure the accuracy and integrity of data, identify end-user errors, and provide feedback to promote efficiency. Typical Duties Key Responsibilities Lead the Electronic Health Records team in training, development of forms, functionality improvement, and ongoing maintenance of the system. Perform quality assurance audits of Electronic Health Records application to ensure accuracy and integrity of data, identify end user errors and provide feedback. Serve as primary liaison with the IT Department and software vendors. Work directly with the vendors, internal and external partners, and staff in the development, set up, and design of the Electronic Health Records system. Develop policies and procedures associated with the use of Electronic Health Records software. Make recommendations for application modifications to improve service workflow efficiency and productivity of behavioral health services staff. Manage Electronic Health Records implementation project plans and project teams. Adhere to all regulatory and HIPAA requirements. Employment Standards Required Qualifications Candidates must meet the qualifications listed below by the application deadline . Education : Equivalent to a Bachelor’s degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field. Equivalency for Education: Equivalent to an AA degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field and two (2) years directly related program-specific experience. Experience : Three (3) years of increasingly responsible administrative or managerial and supervision experience in health, mental health, or human services in Electronic Health Records and/or client record systems experience. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. If in a driving position candidates must be able to obtain and retain a valid California driver's license. Student Loan Forgiveness This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 19 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement : The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave : 12 set days and 1 personal holiday. Vacation Accrual : 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual : 12 days per year with unlimited accumulation, 48 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Long Term Disability Insurance: A Long Term Disability plan is provided. This provides financial protection for you by paying a portion of your income while you are disabled. Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation : A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/6/2024 11:59 PM Pacific
Medical Case Manager (Long Term Support Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (Long Term Support Services) to join our team. The Medical Case Manager (Long Term Support Services) is part of an advanced specialty collaborative practice, responsible for case management, care coordination, authorization and utilization management of the assigned population of focus (Community Adult Based Services (CBAS), CalAIM, complex discharge and long term care (LTC) members residing in nursing facilities under custodial care) including members in the OneCare Programs, Medi-Cal only members or members living in the intermediate care facilities under regional center guidelines. The incumbent will perform utilization functions and authorizations, provide coordination of care and ongoing case management services for CalOptima Health members discharging from LTC facilities. Discharge planning may include services for CalAIM, LTC and CBAS. The incumbent will review and determine medical eligibility based on approved criteria/guidelines, National Committee for Quality Assurance (NCQA) standards, Medicare, Medi-Cal and CDA guidelines and will facilitate communication and coordination among all participants of the health care team and the member to ensure services are provided to promote quality cost-effective outcomes. The incumbent will provide intensive case management in a collaborative process that includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. The incumbent will be the subject matter expert and acts as a liaison to Orange County based community agencies, CalAIM program and providers, CBAS centers, In-Home Support Services (IHSS) liaisons, skilled nursing facilities, members and providers. Position Information: Department: Long Term Care Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Medical Review Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Applies utilization management, authorizations and case management/nursing processes that include assessment, care planning collaboration, advocacy, implementation/intervention, monitoring and evaluation of a member's status. Performs and/or reviews clinical assessments by using CalAIM, CalOptima Health and DHCS approved standardized tools such as Pre-Admission Screening and Resident Review (PASRR), Minimum Data Set (MDS), CBAS Eligibility Determination Tool (CEDT), Health Risk Assessment (HRA), Individual Plans of Care, etc. Participates in hospital rounds. Collaborates with hospitals on complex discharges. Communicates timely with CalAIM providers and members to coordinate and initiate Community Support (CS) services and (ECM) Enhanced Case Management. Completes all documentation accurately and appropriately for data entry into the utilization management or care management system at the time of the telephone call or fax to include any authorization updates. Reviews and evaluates proposed services utilizing medical criteria, established policies and procedures, Title 22, Medicare and/or Medi-Cal guidelines. This includes review of submitted medical documentation. Determines the appropriate action regarding the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Initiates contact with patient, family and treating physicians as needed to obtain additional information or to introduce the role of CalAIM and case management. Analyzes all requests with the objective of monitoring utilization of services, which includes medical appropriateness and identify potentially high cost, complex cases for high level case management intervention. For short-term cases, conducts a thorough and objective assessment of the member's current physical, psychosocial and environmental status and gathers all information pertinent to the case. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Assesses member's status and progress routinely; if progress is static or regressive, determines reason and proactively encourages appropriate referrals to a higher level of case management or makes appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Reports cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Establishes means of communication and collaboration with CalAIM providers, other team members, physicians, CBAS centers, IHSS liaisons, community agencies, health networks, skilled nursing facilities and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Works collaboratively with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents case notes and rationale for all decisions in the Medical Management System (i.e., JIVA, CCMS system, Altruista Guiding Care, etc). Conducts assessments by collecting in-depth information about a member's situation, identifies high-risk needs, issues and resources and gathers all information pertinent to the case to write referrals for any gaps in services. Plans and determines specific objectives, goals and actions as identified through the assessment process and makes recommendations to nursing facilities for the care of the patients. Implements by conducting specific interventions, including referring members to outside resources and/or community agencies that will result in meeting the goals established in the care plan. Supports implementation of the care plan through an interdisciplinary team process in conjunction with the member, family and all participants of the health care team. Monitors established measurable goals and routinely assesses the member's status and progress to proactively make appropriate recommendations for adjustments in the care plan, providers and/or services to promote better outcomes. Performs utilization review of services requested for members in case management by reviewing all pertinent medical records for medical necessity, applying medical review protocols and criteria and meeting the timeframes per the Utilization Management policies and procedures. 10% - Administrative Support Assists the Manager, Long-Term Support Services in identifying areas of needed staff training and in maintaining current data resources. Maintains confidentiality of the member's medical information. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Associate degree in nursing (ADN) required. 3 years of clinical experience with the health needs of the population served required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in nursing (BSN). 2 years of experience in Long Term Care, Community Health, Managed Care Medi-Cal, Medicare programs. Active Commission for Case Manager (CCM) certification. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. A valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 50% of the time. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 29, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-long-term-support-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-84064ecd94c56741ac890d47513dd445
Apr 16, 2024
Full Time
Medical Case Manager (Long Term Support Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (Long Term Support Services) to join our team. The Medical Case Manager (Long Term Support Services) is part of an advanced specialty collaborative practice, responsible for case management, care coordination, authorization and utilization management of the assigned population of focus (Community Adult Based Services (CBAS), CalAIM, complex discharge and long term care (LTC) members residing in nursing facilities under custodial care) including members in the OneCare Programs, Medi-Cal only members or members living in the intermediate care facilities under regional center guidelines. The incumbent will perform utilization functions and authorizations, provide coordination of care and ongoing case management services for CalOptima Health members discharging from LTC facilities. Discharge planning may include services for CalAIM, LTC and CBAS. The incumbent will review and determine medical eligibility based on approved criteria/guidelines, National Committee for Quality Assurance (NCQA) standards, Medicare, Medi-Cal and CDA guidelines and will facilitate communication and coordination among all participants of the health care team and the member to ensure services are provided to promote quality cost-effective outcomes. The incumbent will provide intensive case management in a collaborative process that includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. The incumbent will be the subject matter expert and acts as a liaison to Orange County based community agencies, CalAIM program and providers, CBAS centers, In-Home Support Services (IHSS) liaisons, skilled nursing facilities, members and providers. Position Information: Department: Long Term Care Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Medical Review Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Applies utilization management, authorizations and case management/nursing processes that include assessment, care planning collaboration, advocacy, implementation/intervention, monitoring and evaluation of a member's status. Performs and/or reviews clinical assessments by using CalAIM, CalOptima Health and DHCS approved standardized tools such as Pre-Admission Screening and Resident Review (PASRR), Minimum Data Set (MDS), CBAS Eligibility Determination Tool (CEDT), Health Risk Assessment (HRA), Individual Plans of Care, etc. Participates in hospital rounds. Collaborates with hospitals on complex discharges. Communicates timely with CalAIM providers and members to coordinate and initiate Community Support (CS) services and (ECM) Enhanced Case Management. Completes all documentation accurately and appropriately for data entry into the utilization management or care management system at the time of the telephone call or fax to include any authorization updates. Reviews and evaluates proposed services utilizing medical criteria, established policies and procedures, Title 22, Medicare and/or Medi-Cal guidelines. This includes review of submitted medical documentation. Determines the appropriate action regarding the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Initiates contact with patient, family and treating physicians as needed to obtain additional information or to introduce the role of CalAIM and case management. Analyzes all requests with the objective of monitoring utilization of services, which includes medical appropriateness and identify potentially high cost, complex cases for high level case management intervention. For short-term cases, conducts a thorough and objective assessment of the member's current physical, psychosocial and environmental status and gathers all information pertinent to the case. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Assesses member's status and progress routinely; if progress is static or regressive, determines reason and proactively encourages appropriate referrals to a higher level of case management or makes appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Reports cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Establishes means of communication and collaboration with CalAIM providers, other team members, physicians, CBAS centers, IHSS liaisons, community agencies, health networks, skilled nursing facilities and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Works collaboratively with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents case notes and rationale for all decisions in the Medical Management System (i.e., JIVA, CCMS system, Altruista Guiding Care, etc). Conducts assessments by collecting in-depth information about a member's situation, identifies high-risk needs, issues and resources and gathers all information pertinent to the case to write referrals for any gaps in services. Plans and determines specific objectives, goals and actions as identified through the assessment process and makes recommendations to nursing facilities for the care of the patients. Implements by conducting specific interventions, including referring members to outside resources and/or community agencies that will result in meeting the goals established in the care plan. Supports implementation of the care plan through an interdisciplinary team process in conjunction with the member, family and all participants of the health care team. Monitors established measurable goals and routinely assesses the member's status and progress to proactively make appropriate recommendations for adjustments in the care plan, providers and/or services to promote better outcomes. Performs utilization review of services requested for members in case management by reviewing all pertinent medical records for medical necessity, applying medical review protocols and criteria and meeting the timeframes per the Utilization Management policies and procedures. 10% - Administrative Support Assists the Manager, Long-Term Support Services in identifying areas of needed staff training and in maintaining current data resources. Maintains confidentiality of the member's medical information. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Associate degree in nursing (ADN) required. 3 years of clinical experience with the health needs of the population served required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in nursing (BSN). 2 years of experience in Long Term Care, Community Health, Managed Care Medi-Cal, Medicare programs. Active Commission for Case Manager (CCM) certification. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. A valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 50% of the time. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 29, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-long-term-support-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-84064ecd94c56741ac890d47513dd445
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER Y1413E TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES: February 1, 2024, at 8:00 A.M., (PT) Until the needs of the service are met and is subject to closure without notice. No withhold will be allowed. Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: T he Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: “To advance the health of our patients and our communities by providing extraordinary care”. DEFINITION: Plans, directs, organizes and develops all health information management division and medical records functions for a large, acute County hospital and ambulatory care clinics/centers. Essential Job Functions Provides oversight on key Health Information Management (HIM) services provided at a DHS hospital, such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Oversees the preparation of reports for hospital administration on matters concerning or related to the operations of the Health Information Management Division. Directs the release of medical information to the public, private medical facilities, governmental agencies, and the courts in accordance with departmental policies and legal requirements governing the release of information. Plans, develops, organizes, and evaluates the operational activities of the Health Information Management Division of a large acute hospital or the clinics and health centers of the Ambulatory Care Network (ACN). As the custodian of patient medical records, directs the implementation, maintenance, and adherence to access to protected personal health information, release of medical information to the public, outside agencies and the courts in accordance with departmental policies and legal regulations. Participates in the development and maintenance of a computerized health information management system as part of the overall health information system plan. Provides consultation to hospital staff on methods of recording and retrieving medical and statistical data for research, budgeting, and reporting purposes. Provides professional health information management consultation services and assistance to medical and clinical staff in evaluating the quality of patient care records and in developing the criteria and methodology for such evaluation. Formulates, develops, and directs the implementation of procedures and policies governing medical records and related work and coordinates the work of the division with that of other areas of the hospital. Directs staff development programs, ensures delivery of orientation, in-service education, and privacy training. Develops and directs the implementation of procedures and policies governing health information and medical records to ensure compliance with JCAHO accreditation, Health Insurance Portability and Accountability Act (HIPAA), facility strategic goals and ethical standards. Develops, implements, and assesses the long-range and short-term goals for the division as part of the organization's strategic plan. Actively serves as the departmental representative on various management committees, such as Utilization Review, Quality Improvements, Medical Audits, Accreditation and Medical Records, Privacy Committee, etc. Manages the Birth Registry/Clerk and Decedent Affairs function. Approves all equipment and personnel requests prior to final presentation to administration. Reviews the annual budget request for the Health Information Management Division and works directly with the facility or ACN Finance Unit. Develops and modifies hospital policies and procedures for the HIM services such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Directs the operation of Cancer Tumor Registrar (CTR) staff. Update HIM policies and procedures to align with National Committee for Quality Assurance (NCQA) standards. Utilize Healthcare Effectiveness Data and Information Set (HEDIS) to identify gaps in HIM coding capture and provider documentation. Ensure that local policies, procedures, staffing standards, technology standards, workflows, and strategic goals are in alignment with those from the DHS Enterprise HIM office. Lead enterprise-wide projects assigned by the DHS EHIM office. Requirements SELECTION REQUIREMENTS: Certification as a Registered Health Information Administrator (RHIA)*, by the American Health Information Management Association (AHIMA) -AND- Five (5) years of experience managing multiple sections, including technical abstracting, and coding, file management, health information reporting, or medical clerical functions in a comprehensive acute hospital-based health information management division at the level of Assistant Medical Records Director III**, Medical Records Director I**, Health Information Manager**, or higher. Certification as a Registered Health Information Technician (RHIT)* and two (2) additional years of the required experience will be accepted as a substitute for the RHIA* certification. A comprehensive acute hospital offers immediate treatment for a relatively short stay/admission. Services provided include but not limited to: Emergency Department/Emergency Room Inpatient Admission Ambulatory Surgery/Outpatient Surgery Psych/Mental Health Inpatient Admission Trauma Services DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Additional experience in excess of the Selection Requirement Clinical Documentation Improvement Practitioner (CDIP) certification* from AHIMA Certified Health Data Analyst (CHDA) certification* from AHIMA Certified in Healthcare Privacy and Security (CHPS) certification* from AHIMA LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *In order to qualify for the Selection Requirements, you must include a legible photocopy of your certificate of completion with your online application at the time of filing or within seven (7) calendar days of filing your application online. In order to receive credit for a bachelor’s or master’s degree, you must include a legible photocopy of your diploma/transcripts which shows the area of specialization with your online application, at the time of filing or within seven (7) calendar days of filing your application online. Applications received without evidence of the required certification will not be accepted as meeting the stated requirements. Applications received without evidence of the required degree or certification will not receive additional credit for desirable qualifications. If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency. The required certificate must be current and unrestricted. **Experience at the level of the Los Angeles County's classes listed in the Requirements is defined as follows: Assistant Medical Records Director III: Assists the medical records director at a large (deemed to be 250 or more licensed beds) and complex hospital in directing the hospital's medical records program. Medical Records Director I: Directs the work of a medium-sized staff engaged in carrying out the medical records program at a hospital. Health Information Manager: Manages all abstracting and coding functions in a large (deemed to be 250 or more licensed beds) acute hospital or a major abstracting and coding operation in a large (deemed to be 250 or more licensed beds) acute hospital or acts as the first assistant of the Health Information Management Division of a medium size (deemed to be 100 to 299 licensed beds) hospital or the Correctional Treatment Center. Exam Analyst is not responsible for opening/accessing encoded documents. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, training, experience, and desirable qualifications based upon application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or above on each weighted part of the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . NOTE: If you are unable to attach required documents, you may email the documents to Kendrea Shelvy at kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online or your application will be rejected. Please include your name, the exam number and exam title on the email. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Kendrea Shelvy, Exam Analyst kshelvy@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER Y1413E TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES: February 1, 2024, at 8:00 A.M., (PT) Until the needs of the service are met and is subject to closure without notice. No withhold will be allowed. Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: T he Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: “To advance the health of our patients and our communities by providing extraordinary care”. DEFINITION: Plans, directs, organizes and develops all health information management division and medical records functions for a large, acute County hospital and ambulatory care clinics/centers. Essential Job Functions Provides oversight on key Health Information Management (HIM) services provided at a DHS hospital, such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Oversees the preparation of reports for hospital administration on matters concerning or related to the operations of the Health Information Management Division. Directs the release of medical information to the public, private medical facilities, governmental agencies, and the courts in accordance with departmental policies and legal requirements governing the release of information. Plans, develops, organizes, and evaluates the operational activities of the Health Information Management Division of a large acute hospital or the clinics and health centers of the Ambulatory Care Network (ACN). As the custodian of patient medical records, directs the implementation, maintenance, and adherence to access to protected personal health information, release of medical information to the public, outside agencies and the courts in accordance with departmental policies and legal regulations. Participates in the development and maintenance of a computerized health information management system as part of the overall health information system plan. Provides consultation to hospital staff on methods of recording and retrieving medical and statistical data for research, budgeting, and reporting purposes. Provides professional health information management consultation services and assistance to medical and clinical staff in evaluating the quality of patient care records and in developing the criteria and methodology for such evaluation. Formulates, develops, and directs the implementation of procedures and policies governing medical records and related work and coordinates the work of the division with that of other areas of the hospital. Directs staff development programs, ensures delivery of orientation, in-service education, and privacy training. Develops and directs the implementation of procedures and policies governing health information and medical records to ensure compliance with JCAHO accreditation, Health Insurance Portability and Accountability Act (HIPAA), facility strategic goals and ethical standards. Develops, implements, and assesses the long-range and short-term goals for the division as part of the organization's strategic plan. Actively serves as the departmental representative on various management committees, such as Utilization Review, Quality Improvements, Medical Audits, Accreditation and Medical Records, Privacy Committee, etc. Manages the Birth Registry/Clerk and Decedent Affairs function. Approves all equipment and personnel requests prior to final presentation to administration. Reviews the annual budget request for the Health Information Management Division and works directly with the facility or ACN Finance Unit. Develops and modifies hospital policies and procedures for the HIM services such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Directs the operation of Cancer Tumor Registrar (CTR) staff. Update HIM policies and procedures to align with National Committee for Quality Assurance (NCQA) standards. Utilize Healthcare Effectiveness Data and Information Set (HEDIS) to identify gaps in HIM coding capture and provider documentation. Ensure that local policies, procedures, staffing standards, technology standards, workflows, and strategic goals are in alignment with those from the DHS Enterprise HIM office. Lead enterprise-wide projects assigned by the DHS EHIM office. Requirements SELECTION REQUIREMENTS: Certification as a Registered Health Information Administrator (RHIA)*, by the American Health Information Management Association (AHIMA) -AND- Five (5) years of experience managing multiple sections, including technical abstracting, and coding, file management, health information reporting, or medical clerical functions in a comprehensive acute hospital-based health information management division at the level of Assistant Medical Records Director III**, Medical Records Director I**, Health Information Manager**, or higher. Certification as a Registered Health Information Technician (RHIT)* and two (2) additional years of the required experience will be accepted as a substitute for the RHIA* certification. A comprehensive acute hospital offers immediate treatment for a relatively short stay/admission. Services provided include but not limited to: Emergency Department/Emergency Room Inpatient Admission Ambulatory Surgery/Outpatient Surgery Psych/Mental Health Inpatient Admission Trauma Services DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Additional experience in excess of the Selection Requirement Clinical Documentation Improvement Practitioner (CDIP) certification* from AHIMA Certified Health Data Analyst (CHDA) certification* from AHIMA Certified in Healthcare Privacy and Security (CHPS) certification* from AHIMA LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *In order to qualify for the Selection Requirements, you must include a legible photocopy of your certificate of completion with your online application at the time of filing or within seven (7) calendar days of filing your application online. In order to receive credit for a bachelor’s or master’s degree, you must include a legible photocopy of your diploma/transcripts which shows the area of specialization with your online application, at the time of filing or within seven (7) calendar days of filing your application online. Applications received without evidence of the required certification will not be accepted as meeting the stated requirements. Applications received without evidence of the required degree or certification will not receive additional credit for desirable qualifications. If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency. The required certificate must be current and unrestricted. **Experience at the level of the Los Angeles County's classes listed in the Requirements is defined as follows: Assistant Medical Records Director III: Assists the medical records director at a large (deemed to be 250 or more licensed beds) and complex hospital in directing the hospital's medical records program. Medical Records Director I: Directs the work of a medium-sized staff engaged in carrying out the medical records program at a hospital. Health Information Manager: Manages all abstracting and coding functions in a large (deemed to be 250 or more licensed beds) acute hospital or a major abstracting and coding operation in a large (deemed to be 250 or more licensed beds) acute hospital or acts as the first assistant of the Health Information Management Division of a medium size (deemed to be 100 to 299 licensed beds) hospital or the Correctional Treatment Center. Exam Analyst is not responsible for opening/accessing encoded documents. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, training, experience, and desirable qualifications based upon application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or above on each weighted part of the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . NOTE: If you are unable to attach required documents, you may email the documents to Kendrea Shelvy at kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online or your application will be rejected. Please include your name, the exam number and exam title on the email. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Kendrea Shelvy, Exam Analyst kshelvy@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here
Program Manager (Population Health Management Strategic Initiatives) Job Description Department(s): Equity and Community Health - Strategic Initiatives Reports to: Manager, Equity and Community Health- Strategic Initiatives FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Wednesday, February 28, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Manager (PM) - Population Health Management (PHM) Strategic Initiatives plays a vital role in the program design, development, implementation and support of PHM initiatives, pilots and programs related to the National Committee for Quality Assurance (NCQA) Health Plan and Health Equity Accreditations, Department of Health Care Services (DHCS) PHM Strategy and Roadmap and CalOptima Health's Board of Directors' PHM priorities. Goals may include helping to close racial/ethnic disparities for identified populations, achieve greater health equity, improve care management and provider resources, as well as assisting with data collection, analysis and reporting. The incumbent will be responsible for coordination, implementation, execution and completion of tasks supporting new program development and the re-design of existing programs. The incumbent will manage cross-functional projects and other assignments in the PHM department, including those related to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and department management, legal counsel, state and federal regulatory agencies and community stakeholders. The incumbent will also support other CalOptima Health staff on related projects. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Leads program development, implementation of activities and oversight for various PHM programs and project plans including innovative pilots consistent with the DHCS PHM strategy and CalOptima Health's Board of Directors' priorities. Implements activities supporting the Health Equity enterprise-wide efforts for NCQA, DHCS, Centers for Medicare & Medicaid Services (CMS) and other regulatory agencies as they align with priorities set by leadership. This could include, but is not limited to, supporting CalOptima Health's Health Equity strategic priorities, collaborating with the Orange County Health Care Agency on their Community Health Assessment and Community Health Improvement Plan processes and supporting community stakeholders' health equity efforts that align with PHM priorities. Assists in the write up and bookmarking of documents used for NCQA Health Equity accreditation and other regulatory agency reporting submissions. Coordinates identification and management of data and works with Information Technology Services (ITS), Finance, Enterprise Analytics and Quality Analytics departments to obtain relevant data to strategize and plan. Keeps current on the local, state and federal health care environment, identifying issues that may impact CalOptima Health's medical management programs focused on health equity and social determinants of health. Assists with tracking and reporting of Health Equity and SDOH Strategic Plan priorities and tactics. Develops recommendations and proposals for leadership consideration. Completes other projects and duties as assigned. Experience and Education: Bachelor's degree in public health, healthcare administration or related field required. 3 years of experience in program development, including strategic planning for a start-up program, program implementation and evaluation of evidenced-based programs, preferably in the health care industry or a managed care environment, required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in public health, health administration or related field. 1 year of experience and aptitude for working in a highly matrixed, mission-driven organization. Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: Employee must be able to sit for extended periods of time and work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Employee must be able to communicate, particularly for frequent phone use, in meetings and to conduct presentations. Employee must have means of transportation for offsite travel to a local meeting venue as needed. Work Environment: Typical office environment with moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4542 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d8b24384402c134ba4b6f49f63077496
Mar 08, 2024
Full Time
Program Manager (Population Health Management Strategic Initiatives) Job Description Department(s): Equity and Community Health - Strategic Initiatives Reports to: Manager, Equity and Community Health- Strategic Initiatives FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Wednesday, February 28, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Manager (PM) - Population Health Management (PHM) Strategic Initiatives plays a vital role in the program design, development, implementation and support of PHM initiatives, pilots and programs related to the National Committee for Quality Assurance (NCQA) Health Plan and Health Equity Accreditations, Department of Health Care Services (DHCS) PHM Strategy and Roadmap and CalOptima Health's Board of Directors' PHM priorities. Goals may include helping to close racial/ethnic disparities for identified populations, achieve greater health equity, improve care management and provider resources, as well as assisting with data collection, analysis and reporting. The incumbent will be responsible for coordination, implementation, execution and completion of tasks supporting new program development and the re-design of existing programs. The incumbent will manage cross-functional projects and other assignments in the PHM department, including those related to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and department management, legal counsel, state and federal regulatory agencies and community stakeholders. The incumbent will also support other CalOptima Health staff on related projects. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Leads program development, implementation of activities and oversight for various PHM programs and project plans including innovative pilots consistent with the DHCS PHM strategy and CalOptima Health's Board of Directors' priorities. Implements activities supporting the Health Equity enterprise-wide efforts for NCQA, DHCS, Centers for Medicare & Medicaid Services (CMS) and other regulatory agencies as they align with priorities set by leadership. This could include, but is not limited to, supporting CalOptima Health's Health Equity strategic priorities, collaborating with the Orange County Health Care Agency on their Community Health Assessment and Community Health Improvement Plan processes and supporting community stakeholders' health equity efforts that align with PHM priorities. Assists in the write up and bookmarking of documents used for NCQA Health Equity accreditation and other regulatory agency reporting submissions. Coordinates identification and management of data and works with Information Technology Services (ITS), Finance, Enterprise Analytics and Quality Analytics departments to obtain relevant data to strategize and plan. Keeps current on the local, state and federal health care environment, identifying issues that may impact CalOptima Health's medical management programs focused on health equity and social determinants of health. Assists with tracking and reporting of Health Equity and SDOH Strategic Plan priorities and tactics. Develops recommendations and proposals for leadership consideration. Completes other projects and duties as assigned. Experience and Education: Bachelor's degree in public health, healthcare administration or related field required. 3 years of experience in program development, including strategic planning for a start-up program, program implementation and evaluation of evidenced-based programs, preferably in the health care industry or a managed care environment, required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in public health, health administration or related field. 1 year of experience and aptitude for working in a highly matrixed, mission-driven organization. Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: Employee must be able to sit for extended periods of time and work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Employee must be able to communicate, particularly for frequent phone use, in meetings and to conduct presentations. Employee must have means of transportation for offsite travel to a local meeting venue as needed. Work Environment: Typical office environment with moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4542 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d8b24384402c134ba4b6f49f63077496