SENIOR MANAGER, QUALITY ASSURANCE (AUDITOR/CONSTRUCTION)

  • Los Angeles Metro
  • Los Angeles, California
  • Apr 11, 2024
Full Time Accounting and Finance Administration and Management Construction and Skilled Trades

Job Description

Basic Function
Provides leadership for the Quality Management Department to manage quality audits, and plan, implement, and monitor Construction Quality Management processes and procedures to ensure that major Metro capital projects are completed in compliance with contract and regulatory requirements.

Example Of Duties
  • Develops and implements quality assurance/control plans, policies, and procedures in accordance with appropriate laws, regulations, and codes
  • Reviews submittals for adequacy and completeness of quality assurance/control requirements
  • Visits jobsites and monitors performance
  • Performs inspections, audits, and surveillances to verify implementation of quality assurance/control requirements
  • Documents NCRs (Non-conformance Reports) and analyses trends
  • Conducts Root Cause Analysis, diagnoses quality assurance/control system problems, and corrects or recommends appropriate action
  • Prepares quality assurance/control reports and correspondence
  • Represents Metro before the public and other governmental agencies
  • Coordinates consultants and labs
  • Attends meetings as required, including pre-bid and pre-construction meetings
  • Manages assigned quality assurance/control department activities, including developing, monitoring, and adhering to Metro′s policies/procedures
  • Manages, motivates, evaluates and provides guidance to assigned employees
  • Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
    May be required to perform other related job duties

Requirements For Employment
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education
  • Bachelor′s Degree in Quality Management or Engineering discipline, Business Administration, or a related field; Master′s Degree in a related field preferred
Experience
  • Six years of relevant experience or three years of relevant supervisory-level experience in the quality assurance
Certifications/Licenses/Special Requirements
  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
  • Registration as a Professional Engineer
  • Certified Quality Auditor, Certified Manager of Quality, or Certified Quality Engineer preferred
Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:
  • Experience utilizing auditing guidelines and Quality Management Systems: National Highway Systems (NHS), Public Works Construction (Green Book), City of Los Angeles (Brown Book), American Association of State Highway and Transportation Officials (AASHTO), and American Society for Testing and Materials (ASTM).
  • Experience coordinating the use of contracted independent testing labs, inspectors, and technicians to support job control and material qualification testing and verification.
  • Experience analyzing and compiling complex data using relational database software to identify situations and recommend solutions.

Knowledge:
  • Theories, principles, and practices of engineering, construction, design, and quality assurance, including transit construction or general heavy construction practices
  • Quality Management processes, systems, and procedures, including audits and surveillances
  • Current theories, principles, and practices of management
  • Research and report preparation methods
  • Applicable local, state, and federal laws, rules, and regulations, including building codes and standards, Public Work Standard, and jurisdictional codes
  • Theories, principles, and practices of transportation
  • Complex plan and specifications reading
  • Construction contract administration in a public sector organization
  • Research, analysis, and report writing
  • Computer software, such as Microsoft Word, Excel, PowerPoint, and Visio

Skills:
  • Managing the activities of a quality assurance function and providing leadership
  • Analyzing situations and data, identifying problems, and recommending solutions
  • Supervising, training, developing, and motivating staff
  • Establishing and implementing relevant policies and procedures
  • Performing quality audits of construction activities
  • Conducting research and developing comprehensive reports and correspondence
  • Communicating effectively orally and in writing
  • Interacting professionally with various levels internally and with external representatives
  • Exercising sound judgment and creativity in decision making
  • Using applicable computer software
  • Reading and understanding construction drawings and plans

Abilities:
  • Develop, coordinate, present, administer, and evaluate construction quality programs and requirements
  • Meet time constraints and deadlines,
  • Represent Metro before the public
  • Compile, analyze, and interpret complex data
  • Act professionally in a stressful environment
  • Think, act, and work independently
  • Handle highly confidential information
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, and agreements
  • Negotiate and manage contracts
  • Determine strategies to achieve goals
  • Walk and climb at construction sites
  • Travel to offsite locations; drive a vehicle
  • Read, write, speak, and understand English

Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure
To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (AC)
*Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

Closing Date/Time: 10-MAY-24

Special Instructions

Please mention you found this employment opportunity on the CareersInGovernment.com job board.

Job Address

Los Angeles, California United States View Map