Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Academic Advising Program Coordinator Classification Student Services Professional III AutoReqId 538156 Department Undeclared and Academic Advising Sub-Division Student Success Salary Range Classification Range $5,276 - $7,517 per month (Hiring range depending on qualifications, not anticipated to exceed $5,276 - $5,400 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Undeclared and Academic Advising Center provides academic counseling to matriculated students with respect to the General Education Program and the policies/procedures associated with that program. The Academic Advising Center is the academic home department for undeclared students, providing services normally given through the student's declared major department. Additionally, the center provides programs and services to assist students in the selection of a major. We seek an exceptional individual to join our team as the Academic Advising Program Coordinator (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting to the Director of Academic Advising, Operations and Innovation, the Academic Advising Program Coordinator is responsible for the development and implementation of academic advising programming in Office of Academic Advising at Cal State Fullerton (CSUF). This position requires a deep commitment to student development, a strong understanding of academic policies and procedures, and the ability to collaborate effectively with the campus community. Provides specialized academic advising services, track the academic progress of assigned students and assesses retention and graduation rates of participants. Expected to develop plans and approaches to situations where few precedents or guidelines exist and adapt to rapidly changing situations. Using a data-driven approach and in collaboration with members of the advising community, the Academic Advising Program Coordinator executes and evaluates student success programs for four-year graduation and academic notice. They assist in the creation of program objectives, timelines, and assessment. They monitor program progress and performance, track milestones, and ensure adherence to timelines. The Academic Advising Program Coordinator collaborates with team members and academic colleges/departments to ensure the successful execution of programs and the achievement of programmatic goals. The Academic Advising Program Coordinator is responsible for providing one-on-one and group academic advising to their assigned student population utilizing an advanced, developmental, holistic, and problem-solving approach. They serve as a primary point of contact for program participants, engage in communication and outreach efforts, and maintain accurate records of student interactions using advising technology resources. Other duties as assigned. Diversity Statement A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable: • What diversity means to you. • A description of your experiences with a diverse range of individuals. • A description of how issues of diversity have impacted you personally or professionally. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A Master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications • At least one year of experiences in academic advising with college population is preferred. • Demonstrated ability or experiences to establish and maintain effective and collaborative working relationships with students and employees at all levels throughout the institution. • Experience with data analytics and technology tools as they relate to planning and data-driven program development and assessment. • Knowledge of the unique challenges and experiences faced by students experiencing academic difficulty. • Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. License/Certifications A Valid California Driver’s License. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Jun 20 2024 Pacific Daylight Time Applications close: Jul 18 2024 Pacific Daylight Time Closing Date/Time:
Jun 21, 2024
Job Title Academic Advising Program Coordinator Classification Student Services Professional III AutoReqId 538156 Department Undeclared and Academic Advising Sub-Division Student Success Salary Range Classification Range $5,276 - $7,517 per month (Hiring range depending on qualifications, not anticipated to exceed $5,276 - $5,400 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Undeclared and Academic Advising Center provides academic counseling to matriculated students with respect to the General Education Program and the policies/procedures associated with that program. The Academic Advising Center is the academic home department for undeclared students, providing services normally given through the student's declared major department. Additionally, the center provides programs and services to assist students in the selection of a major. We seek an exceptional individual to join our team as the Academic Advising Program Coordinator (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting to the Director of Academic Advising, Operations and Innovation, the Academic Advising Program Coordinator is responsible for the development and implementation of academic advising programming in Office of Academic Advising at Cal State Fullerton (CSUF). This position requires a deep commitment to student development, a strong understanding of academic policies and procedures, and the ability to collaborate effectively with the campus community. Provides specialized academic advising services, track the academic progress of assigned students and assesses retention and graduation rates of participants. Expected to develop plans and approaches to situations where few precedents or guidelines exist and adapt to rapidly changing situations. Using a data-driven approach and in collaboration with members of the advising community, the Academic Advising Program Coordinator executes and evaluates student success programs for four-year graduation and academic notice. They assist in the creation of program objectives, timelines, and assessment. They monitor program progress and performance, track milestones, and ensure adherence to timelines. The Academic Advising Program Coordinator collaborates with team members and academic colleges/departments to ensure the successful execution of programs and the achievement of programmatic goals. The Academic Advising Program Coordinator is responsible for providing one-on-one and group academic advising to their assigned student population utilizing an advanced, developmental, holistic, and problem-solving approach. They serve as a primary point of contact for program participants, engage in communication and outreach efforts, and maintain accurate records of student interactions using advising technology resources. Other duties as assigned. Diversity Statement A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable: • What diversity means to you. • A description of your experiences with a diverse range of individuals. • A description of how issues of diversity have impacted you personally or professionally. Essential Qualifications Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A Master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications • At least one year of experiences in academic advising with college population is preferred. • Demonstrated ability or experiences to establish and maintain effective and collaborative working relationships with students and employees at all levels throughout the institution. • Experience with data analytics and technology tools as they relate to planning and data-driven program development and assessment. • Knowledge of the unique challenges and experiences faced by students experiencing academic difficulty. • Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. License/Certifications A Valid California Driver’s License. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: Jun 20 2024 Pacific Daylight Time Applications close: Jul 18 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Instructional Designer in Academic Technology SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Academic Technology Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm OR 9am - 6 pm Hybrid schedule-3 days a week on campus/2 days a week remote Anticipated Hiring Range $6,500.00 - $6,917.00 Per Month ($78,000.00 - $83,000.00 Annually) Salary is commensurate with experience. Position Summary Under the direction of the Assistant Vice President of Academic Technology, the Instructional Designer works within a team of instructional designers to provide support on the effective uses of academic technologies in teaching, learning, and scholarship. It supports the University’s commitment to student success, academic excellence, and equity-minded use of technology in teaching and learning. The position will work with SF State instructors and others to support the redesign or creation of well-designed courses and engaging, accessible course content delivered in an effective manner using available technology and digital tools. It works within the Teaching and Learning with Technology (TLT) team and colleagues within the Academic Technology (AT) unit to provide support to faculty, academic programs, and campus-wide instructional needs. Activities include instructional design, individual and group consultation, training/workshop development and delivery, instructional materials development, and user support. In addition, this position provides technical project coordination and support for academic technology initiatives, which may include faculty development programming, online curriculum development, and assessment support, and/or campus communications and outreach. Position Information Consultation and Support: - Provide consultations with instructors, departments and colleges on sound and evidence-based teaching and learning with technology strategies, using high-impact instructional design practices to increase student success. - Manage intake of support requests, service queues, and support engagement methods. Provide timely responses to requests, ongoing feedback, and follow-ups to support a transparent customer service process. - Develop and maintain self-help materials such as support documentation, media, or other methods to support course redesign and optimizing teaching in the context of the learning management system. - Aid faculty in researching campus-based technologies or tools that align with campus standards, compliance, and meet effective teaching and learning. Program and Initiative Support: - Provide direct support to California State University initiatives including Affordable Instructional Materials, Quality Online Teaching, and Course Match. - Assist in the development and delivery of campus-based programming or initiatives that address core needs for teaching and learning with technology. - Provide an instructional design perspective to academic technology projects that support teaching and learning environments. - Participate and provide support to CEETL faculty development initiatives offered in partnership with AT or which have a significant technology component. Training, Events, and Community: - Collaborate on the development of and deliver workshops, trainings, and institutes that advance effective use of technology in teaching and learning practices or address key outreach needs. - Promote exemplary use of technology in teaching and learning through multimodal campus outreach strategies that reach all instructors (tenure/tenure track, adjunct, teaching assistants) and create broad awareness of resources. - Participate in faculty communities related to the teaching and learning with technology; participate in the development and cultivation of specific community groups or topics. - Participate in the development and delivery of events including new faculty foundations, academic retreats, recognition activities, and special topic presentations. - Working as part of an internal team, provide guidance and input on the design and development of instructional support materials, user documentation, and other products that support the use of AT services, learning technologies, and instructional design principles. Other duties as assigned Minimum Qualifications - To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. - The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills Preferred Qualifications - Advanced degree in the field of Education, Instructional Technology, or related field and/or minimum 3 years’ experience in a higher educational context, providing training, support and/or curriculum development expertise to faculty and students, or equivalent; - Understanding and ability to apply Universal Design for Learning principles (and other effective instructional design approaches) in consultations and programming. - Experience developing and/or conducting formal training programs. - Experience with the Canvas Learning Management System in the context of teaching, support, or management; additional learning technologies, instructional content platforms, and other systems utilized to support teaching and learning. - Experience developing and conducting formal faculty and student training sessions. - Knowledge of Quality Matters and other online instruction rubrics, ability to consult and guide their use with instructors, and apply them to programming. - Ability to understand, analyze, and diagnose faculty, staff, and student needs and translate these needs into instructional solutions. - Ability to instruct faculty to integrate existing and emerging instructional and interactive technologies into their courses/programs. - Knowledge of accessibility principles particularly as it pertains to instructional materials, learning technologies, and course design. - Knowledge of instructional design theories and methodologies and ability to apply them. - Ability to perform research design using statistical methodology and application resources. - Strong organizational and writing skills. - Demonstrated ability to work and communicate with users to effectively identify and efficiently meet their requirements. Environmental/Physical/Special - Open office environment, classroom spaces, and on-campus facilities will be the venues for this position. Position works in on-campus venues and operations require on-premise engagements. - Requires carrying or lifting equipment to conduct field-based work in offices, labs, and a range of campus locations. - Requires mobility to install, remove or relocate equipment under desks or in tight spaces. - Ability to respond to emergency critical system outages or issues on some evenings, weekends, or holidays. - Work schedule may change at times to ensure delivery of campus services, and the work-week will be adjusted accordingly. Evening and weekend shifts may be required based on operational need on a rotating basis. - Academic Technology is a service unit that supports the entire campus community. In the interest of projecting a positive image to the constituents we serve, all employees must be professionally, neatly and appropriately attired for the work to be done Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Instructional Designer in Academic Technology SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Academic Technology Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm OR 9am - 6 pm Hybrid schedule-3 days a week on campus/2 days a week remote Anticipated Hiring Range $6,500.00 - $6,917.00 Per Month ($78,000.00 - $83,000.00 Annually) Salary is commensurate with experience. Position Summary Under the direction of the Assistant Vice President of Academic Technology, the Instructional Designer works within a team of instructional designers to provide support on the effective uses of academic technologies in teaching, learning, and scholarship. It supports the University’s commitment to student success, academic excellence, and equity-minded use of technology in teaching and learning. The position will work with SF State instructors and others to support the redesign or creation of well-designed courses and engaging, accessible course content delivered in an effective manner using available technology and digital tools. It works within the Teaching and Learning with Technology (TLT) team and colleagues within the Academic Technology (AT) unit to provide support to faculty, academic programs, and campus-wide instructional needs. Activities include instructional design, individual and group consultation, training/workshop development and delivery, instructional materials development, and user support. In addition, this position provides technical project coordination and support for academic technology initiatives, which may include faculty development programming, online curriculum development, and assessment support, and/or campus communications and outreach. Position Information Consultation and Support: - Provide consultations with instructors, departments and colleges on sound and evidence-based teaching and learning with technology strategies, using high-impact instructional design practices to increase student success. - Manage intake of support requests, service queues, and support engagement methods. Provide timely responses to requests, ongoing feedback, and follow-ups to support a transparent customer service process. - Develop and maintain self-help materials such as support documentation, media, or other methods to support course redesign and optimizing teaching in the context of the learning management system. - Aid faculty in researching campus-based technologies or tools that align with campus standards, compliance, and meet effective teaching and learning. Program and Initiative Support: - Provide direct support to California State University initiatives including Affordable Instructional Materials, Quality Online Teaching, and Course Match. - Assist in the development and delivery of campus-based programming or initiatives that address core needs for teaching and learning with technology. - Provide an instructional design perspective to academic technology projects that support teaching and learning environments. - Participate and provide support to CEETL faculty development initiatives offered in partnership with AT or which have a significant technology component. Training, Events, and Community: - Collaborate on the development of and deliver workshops, trainings, and institutes that advance effective use of technology in teaching and learning practices or address key outreach needs. - Promote exemplary use of technology in teaching and learning through multimodal campus outreach strategies that reach all instructors (tenure/tenure track, adjunct, teaching assistants) and create broad awareness of resources. - Participate in faculty communities related to the teaching and learning with technology; participate in the development and cultivation of specific community groups or topics. - Participate in the development and delivery of events including new faculty foundations, academic retreats, recognition activities, and special topic presentations. - Working as part of an internal team, provide guidance and input on the design and development of instructional support materials, user documentation, and other products that support the use of AT services, learning technologies, and instructional design principles. Other duties as assigned Minimum Qualifications - To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. - The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills Preferred Qualifications - Advanced degree in the field of Education, Instructional Technology, or related field and/or minimum 3 years’ experience in a higher educational context, providing training, support and/or curriculum development expertise to faculty and students, or equivalent; - Understanding and ability to apply Universal Design for Learning principles (and other effective instructional design approaches) in consultations and programming. - Experience developing and/or conducting formal training programs. - Experience with the Canvas Learning Management System in the context of teaching, support, or management; additional learning technologies, instructional content platforms, and other systems utilized to support teaching and learning. - Experience developing and conducting formal faculty and student training sessions. - Knowledge of Quality Matters and other online instruction rubrics, ability to consult and guide their use with instructors, and apply them to programming. - Ability to understand, analyze, and diagnose faculty, staff, and student needs and translate these needs into instructional solutions. - Ability to instruct faculty to integrate existing and emerging instructional and interactive technologies into their courses/programs. - Knowledge of accessibility principles particularly as it pertains to instructional materials, learning technologies, and course design. - Knowledge of instructional design theories and methodologies and ability to apply them. - Ability to perform research design using statistical methodology and application resources. - Strong organizational and writing skills. - Demonstrated ability to work and communicate with users to effectively identify and efficiently meet their requirements. Environmental/Physical/Special - Open office environment, classroom spaces, and on-campus facilities will be the venues for this position. Position works in on-campus venues and operations require on-premise engagements. - Requires carrying or lifting equipment to conduct field-based work in offices, labs, and a range of campus locations. - Requires mobility to install, remove or relocate equipment under desks or in tight spaces. - Ability to respond to emergency critical system outages or issues on some evenings, weekends, or holidays. - Work schedule may change at times to ensure delivery of campus services, and the work-week will be adjusted accordingly. Evening and weekend shifts may be required based on operational need on a rotating basis. - Academic Technology is a service unit that supports the entire campus community. In the interest of projecting a positive image to the constituents we serve, all employees must be professionally, neatly and appropriately attired for the work to be done Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title CalFresh Outreach Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/Food+Shelter+Success Appointment Type Temporary. The position will end on or before June 30, 2025. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $5,356.00 Per Month ($64,272.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Director for Food+Shelter+Success Basic Needs Initiatives, the CalFresh Outreach Coordinator (CFOC) supports the development and implementation of CalFresh outreach programs and activities at SF State. The CFOC is responsible for the coordination, daily operations, tracking, and reporting of CalFresh programs in collaboration with on- and off-campus partners. This position works collaboratively to implement sustainable food security programs that promotes dignity, minimizes marginalization, and focuses on closing the educational equity gap for an ethnically and culturally diverse student population in advance of Graduation Initiative 2025. The incumbent is responsible for marketing and outreach to increase visibility in a manner that promotes health equity, social justice, cultural humility, and diversity concepts. The CFOC is responsible for the recruitment and supervision of student Coordinators and interns. Position Information Plan, Coordinate, Implement, and Evaluate Outreach Programs and Activities Coordinate weekly CalFresh outreach education and enrollment assistance programs, including the drop-in CalFresh Help Clinics and community outreach programs at the AS Food Pantry and AS Farmers Market; Provide one-on-one assistance to support students with applying for CalFresh, gathering application documents, and navigating application barriers; Work collaboratively with campus partners to organize focused CalFresh outreach for priority student populations. Develop and maintain data collection systems to inform program improvements and assist with grant reporting requirements; Develop and implement program assessment, evaluation, and reporting efforts; and Stay up to date on local and state CalFresh policy guidance and basic practices to effectively implement changes within campus CalFresh programming. Coordinate weekly visibility and outreach efforts to increase program awareness and participation; Facilitate presentations for student organizations/groups, classes, departments and colleges; Coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days; Work collaboratively with the Health Communications Specialist to develop and disseminate marketing, outreach, and social media posts in support of student programs; and Serve on related campus committees in order to bring forward basic needs challenges as part of student’s holistic health and success. Recruitment, Training, and Supervision of Student Coordinators Recruit, train, supervise, and coordinate student interns and volunteers to support FSS/ CalFresh program implementation; Oversee the CalFresh Student Coordinator Program and College Corp CalFresh Interns; and Develop and update training materials and support tools for Student Coordinator Develop and Maintain On- and Off-Campus Strategic Partnerships Coordinate the development of materials such as flyers, FAQs, and workshop/seminar brochures for health promotion campaigns, services, and activities targeted to students and other stakeholders; Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system aimed to increase the safety net for students experiencing basic needs crisis; Develop functional relationships with community and county partners to engage with CalFresh policy updates, trainings, and advocacy efforts; Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming; Maintain a strong relationship with CFO grant liaisons and partners; and Attend systemwide CalFresh meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities, as well as those listed at the lower levels in the Student Services Professional series, are required for appointment into this classification: thorough knowledge of the principles of individual and group behavior; general knowledge of the principles, practices and trends of the Student Services field, as well as general knowledge of the policies, procedures, and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned; working knowledge of student services programs outside the program to which immediately assigned; ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree in Social Work, Counseling, Public Health, Student Affairs, or related field; Passionate about food security and school-based social service work with young adults; Understanding of CalFresh and/or other government benefit programs; Experience in a multicultural, urban setting; Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs; Experience working with local community resources and developing partnerships that enhance student success; Demonstrated ability in managing difficult and complex situations involving under-resource and high-need students; Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs; Demonstrated ability to develop a strong working knowledge of local community and private health and welfare resources; Demonstrated ability to work collaboratively Environmental/Physical/Special Incumbent must be able to competently interact with a culturally and ethnically diverse populatio n of students, faculty, and staff. Some evening and weekend hours may be required Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title CalFresh Outreach Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/Food+Shelter+Success Appointment Type Temporary. The position will end on or before June 30, 2025. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $5,356.00 Per Month ($64,272.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Director for Food+Shelter+Success Basic Needs Initiatives, the CalFresh Outreach Coordinator (CFOC) supports the development and implementation of CalFresh outreach programs and activities at SF State. The CFOC is responsible for the coordination, daily operations, tracking, and reporting of CalFresh programs in collaboration with on- and off-campus partners. This position works collaboratively to implement sustainable food security programs that promotes dignity, minimizes marginalization, and focuses on closing the educational equity gap for an ethnically and culturally diverse student population in advance of Graduation Initiative 2025. The incumbent is responsible for marketing and outreach to increase visibility in a manner that promotes health equity, social justice, cultural humility, and diversity concepts. The CFOC is responsible for the recruitment and supervision of student Coordinators and interns. Position Information Plan, Coordinate, Implement, and Evaluate Outreach Programs and Activities Coordinate weekly CalFresh outreach education and enrollment assistance programs, including the drop-in CalFresh Help Clinics and community outreach programs at the AS Food Pantry and AS Farmers Market; Provide one-on-one assistance to support students with applying for CalFresh, gathering application documents, and navigating application barriers; Work collaboratively with campus partners to organize focused CalFresh outreach for priority student populations. Develop and maintain data collection systems to inform program improvements and assist with grant reporting requirements; Develop and implement program assessment, evaluation, and reporting efforts; and Stay up to date on local and state CalFresh policy guidance and basic practices to effectively implement changes within campus CalFresh programming. Coordinate weekly visibility and outreach efforts to increase program awareness and participation; Facilitate presentations for student organizations/groups, classes, departments and colleges; Coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days; Work collaboratively with the Health Communications Specialist to develop and disseminate marketing, outreach, and social media posts in support of student programs; and Serve on related campus committees in order to bring forward basic needs challenges as part of student’s holistic health and success. Recruitment, Training, and Supervision of Student Coordinators Recruit, train, supervise, and coordinate student interns and volunteers to support FSS/ CalFresh program implementation; Oversee the CalFresh Student Coordinator Program and College Corp CalFresh Interns; and Develop and update training materials and support tools for Student Coordinator Develop and Maintain On- and Off-Campus Strategic Partnerships Coordinate the development of materials such as flyers, FAQs, and workshop/seminar brochures for health promotion campaigns, services, and activities targeted to students and other stakeholders; Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system aimed to increase the safety net for students experiencing basic needs crisis; Develop functional relationships with community and county partners to engage with CalFresh policy updates, trainings, and advocacy efforts; Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming; Maintain a strong relationship with CFO grant liaisons and partners; and Attend systemwide CalFresh meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities, as well as those listed at the lower levels in the Student Services Professional series, are required for appointment into this classification: thorough knowledge of the principles of individual and group behavior; general knowledge of the principles, practices and trends of the Student Services field, as well as general knowledge of the policies, procedures, and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned; working knowledge of student services programs outside the program to which immediately assigned; ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree in Social Work, Counseling, Public Health, Student Affairs, or related field; Passionate about food security and school-based social service work with young adults; Understanding of CalFresh and/or other government benefit programs; Experience in a multicultural, urban setting; Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs; Experience working with local community resources and developing partnerships that enhance student success; Demonstrated ability in managing difficult and complex situations involving under-resource and high-need students; Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs; Demonstrated ability to develop a strong working knowledge of local community and private health and welfare resources; Demonstrated ability to work collaboratively Environmental/Physical/Special Incumbent must be able to competently interact with a culturally and ethnically diverse populatio n of students, faculty, and staff. Some evening and weekend hours may be required Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Student Engagement and Leadership Programs Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Career & Leadership Development Appointment Type This is a one year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,025.00 - $5,356.00 Per Month ($60,300.00 - $64,272.00 Annually) Salary is commensurate with experience. Position Summary The Student Engagement & Leadership Programs Coordinator supports undergraduate student retention and graduate student enrollment initiatives within the Division of Graduate Studies & Career Development. Reporting to the Director of Career & Leadership Development, they provide academic and career planning for students at all levels, manage key leadership development programs, and graduate school application workshops. They represent GSCD and SF State University through presentations, webinars, and tabling events, and engage with students and campus partners. They conduct outreach activities to promote The Hub Student Services Center, utilizing technology and tools for effective communication and marketing. The coordinator maintains their knowledge of best practices in student development and advising, with a focus on enhancing the student experience in academic and career development. Position Information Career & Leadership Development Programs This position oversees and manages career and leadership programming for the office, which includes, but is not limited to, the President’s Leadership Fellows Program (PLFP) for junior, senior, and graduate-level students and the Gator Leadership Circle (GLC) Program aimed at first-year and second-year students, providing leadership development and career preparation workshops. The incumbent is responsible for organizing a series of workshops focusing on career, leadership, and professional skills, which includes, but is not limited to, resume writing, interview skills, leadership principles, communication skills, and other relevant topics to help students prepare for their future careers. The Coordinator's role involves guiding students through self-exploration exercises, interactive workshops focused on career readiness competencies and a cohort-based learning model. Develops tutorials of digital career platforms, including Handshake, Big Interview, and VMOCK and integrates platform usage in leadership development programs. Collaborates with consultants, faculty, staff, chairs, and students to improve leadership development offerings within the Career & Leadership Development office. Assists in the development of academic-related career programs and career modules within academic classes. Develop and facilitate career and leadership development presentations and workshops, covering topics such as resume building, interviewing skills, job search strategies, LinkedIn usage, and more. Advance student participation in their overall understanding and knowledge of leadership and the role it plays in improving self-efficacy when making career decisions. Create career services and counseling approaches founded on student learning outcomes, with particular consideration for underrepresented students, non-traditional students, and returning students. Graduate Studies Outreach & Application workshops Coordinate the Division’s outreach to undergraduate and prospective graduate students; organize and conduct workshops and recruitment activities to promote graduate school opportunities, career services, and leadership development opportunities. Represent the Division of Graduate Studies and SF State University at various events aimed to increase the number of quality applications to SF State’s graduate programs. Deliver presentations, and webinars, and participate in tabling events on and off-campus; collaborate with campus partners to provide comprehensive prospective graduate study advising and services. Prepare and facilitate workshops for prospective undergraduate and graduate students; provide guidance on application procedures and deadlines related to graduate school, internship opportunities, and career and professional development opportunities. Develop and nurture collaborative relationships with the campus community, including administrators, faculty, staff, and students. Cultivate relationships with campus partners to effectively leverage other student services on campus; and initiate student referrals to appropriate student support services when necessary, such as the Disability Program Resource Center, Student Health Services, Counseling and Psychological Services, Queer & Trans Resource Center, and Veterans Services. Promote graduate school, career and leadership development opportunities The incumbent is responsible for developing and implementing outreach strategies to promote and enhance the utilization of the Graduate Advising and Career Services Center. Utilizes multiple communications platforms (EMP CRM, Handshake, PeopleSoft, etc.) to increase engagement with the center's services; Leverage communications platforms to increase student engagement in leadership development and graduate study workshops. Promotes and encourages the use of The Hub and its services to various stakeholders, including current and prospective students, faculty, staff, and alumni. Develop a comprehensive communications program to increase awareness and utilization of the center. Collaborates with supervisors to plan, promote, advertise, and market major campus-wide leadership development, career, and department events. Identify and cultivate relationships with on-campus partners to enhance engagement with the division's offerings. Work with leadership to devise marketing strategies for other areas, such as career fairs and class/organization presentations. Relevant event planning, coordination, and logistics Coordinate logistical arrangements for the President’s Leadership Fellows Program (PLFP), Gator Leadership Circle (GLC) Program, Graduate School Application workshops, and other programming as needed. Provide accurate and timely information for these events to students and faculty via various communication channels, including phone, email, messaging, social media, chat sessions, and a CRM. Promote and actively participate in major campus-wide career events, such as Career & Internships Fairs, and Grad School Fairs. Other duties as assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student - related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of this knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree Significant experience providing direct student services Experience successfully working with a diverse student population Excellent oral and written communication skills Ability to make presentations to students and faculty. Environmental/Physical/Special Extended sitting, keyboard and computer monitor use up to 8 hours a day. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Able to safely lift 20 pounds. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Student Engagement and Leadership Programs Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Career & Leadership Development Appointment Type This is a one year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,025.00 - $5,356.00 Per Month ($60,300.00 - $64,272.00 Annually) Salary is commensurate with experience. Position Summary The Student Engagement & Leadership Programs Coordinator supports undergraduate student retention and graduate student enrollment initiatives within the Division of Graduate Studies & Career Development. Reporting to the Director of Career & Leadership Development, they provide academic and career planning for students at all levels, manage key leadership development programs, and graduate school application workshops. They represent GSCD and SF State University through presentations, webinars, and tabling events, and engage with students and campus partners. They conduct outreach activities to promote The Hub Student Services Center, utilizing technology and tools for effective communication and marketing. The coordinator maintains their knowledge of best practices in student development and advising, with a focus on enhancing the student experience in academic and career development. Position Information Career & Leadership Development Programs This position oversees and manages career and leadership programming for the office, which includes, but is not limited to, the President’s Leadership Fellows Program (PLFP) for junior, senior, and graduate-level students and the Gator Leadership Circle (GLC) Program aimed at first-year and second-year students, providing leadership development and career preparation workshops. The incumbent is responsible for organizing a series of workshops focusing on career, leadership, and professional skills, which includes, but is not limited to, resume writing, interview skills, leadership principles, communication skills, and other relevant topics to help students prepare for their future careers. The Coordinator's role involves guiding students through self-exploration exercises, interactive workshops focused on career readiness competencies and a cohort-based learning model. Develops tutorials of digital career platforms, including Handshake, Big Interview, and VMOCK and integrates platform usage in leadership development programs. Collaborates with consultants, faculty, staff, chairs, and students to improve leadership development offerings within the Career & Leadership Development office. Assists in the development of academic-related career programs and career modules within academic classes. Develop and facilitate career and leadership development presentations and workshops, covering topics such as resume building, interviewing skills, job search strategies, LinkedIn usage, and more. Advance student participation in their overall understanding and knowledge of leadership and the role it plays in improving self-efficacy when making career decisions. Create career services and counseling approaches founded on student learning outcomes, with particular consideration for underrepresented students, non-traditional students, and returning students. Graduate Studies Outreach & Application workshops Coordinate the Division’s outreach to undergraduate and prospective graduate students; organize and conduct workshops and recruitment activities to promote graduate school opportunities, career services, and leadership development opportunities. Represent the Division of Graduate Studies and SF State University at various events aimed to increase the number of quality applications to SF State’s graduate programs. Deliver presentations, and webinars, and participate in tabling events on and off-campus; collaborate with campus partners to provide comprehensive prospective graduate study advising and services. Prepare and facilitate workshops for prospective undergraduate and graduate students; provide guidance on application procedures and deadlines related to graduate school, internship opportunities, and career and professional development opportunities. Develop and nurture collaborative relationships with the campus community, including administrators, faculty, staff, and students. Cultivate relationships with campus partners to effectively leverage other student services on campus; and initiate student referrals to appropriate student support services when necessary, such as the Disability Program Resource Center, Student Health Services, Counseling and Psychological Services, Queer & Trans Resource Center, and Veterans Services. Promote graduate school, career and leadership development opportunities The incumbent is responsible for developing and implementing outreach strategies to promote and enhance the utilization of the Graduate Advising and Career Services Center. Utilizes multiple communications platforms (EMP CRM, Handshake, PeopleSoft, etc.) to increase engagement with the center's services; Leverage communications platforms to increase student engagement in leadership development and graduate study workshops. Promotes and encourages the use of The Hub and its services to various stakeholders, including current and prospective students, faculty, staff, and alumni. Develop a comprehensive communications program to increase awareness and utilization of the center. Collaborates with supervisors to plan, promote, advertise, and market major campus-wide leadership development, career, and department events. Identify and cultivate relationships with on-campus partners to enhance engagement with the division's offerings. Work with leadership to devise marketing strategies for other areas, such as career fairs and class/organization presentations. Relevant event planning, coordination, and logistics Coordinate logistical arrangements for the President’s Leadership Fellows Program (PLFP), Gator Leadership Circle (GLC) Program, Graduate School Application workshops, and other programming as needed. Provide accurate and timely information for these events to students and faculty via various communication channels, including phone, email, messaging, social media, chat sessions, and a CRM. Promote and actively participate in major campus-wide career events, such as Career & Internships Fairs, and Grad School Fairs. Other duties as assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student - related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of this knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree Significant experience providing direct student services Experience successfully working with a diverse student population Excellent oral and written communication skills Ability to make presentations to students and faculty. Environmental/Physical/Special Extended sitting, keyboard and computer monitor use up to 8 hours a day. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Able to safely lift 20 pounds. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : SSP IV Anticipated Hiring Amount: $6,019 - $6,213 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Office of Student Success provides leadership for multiple units focused on meeting the needs of Cal Poly Pomona's diverse student body. The Office of Student Success oversees the coordination of academic advising initiatives to achieve shared goals and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. Student Success oversees academic and student success related to academic policies, university advising, academic-related initiatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, retroactive withdrawals, grade appeals, and academic renewal, and records the completion of culminating experiences. Student Success provides oversight for University Advising, the Bronco Advising Center, Student Communication, Advising Technology, Undeclared Advising, Early Alerts Programs, Graduation Pledge Programs, the Early Start Program, the Learning Resource Center; Bronco Tutoring; First Year Experience (FYE); Science, Technology, Engineering, and Mathematics Students United to Create a Community for Engineering and Science Success (STEM SUCCESS); Reading, Advising, and Mentoring Program (RAMP); and the University Writing Center. The Office of Student Success collaborates with academic programs, enrollment management services, and college leaders to help students meet their academic goals. DUTIES AND RESPONSIBILITIES: Coordinates and supports advisor training and professional development: Coordinates and implements annual advisor training schedule, including CPP Connect training, NACADA webinars, and annual conferences, Academic Advisor Council, Orientation training, new tool rollouts, analytics support, and faculty workshops. Research current advisor training and development trends and create proposals for professional development and training activities. Co-lead the planning and implementation of major campus advising events, including Day of the Advisor and the Outstanding Advisor Awards. This includes developing and maintaining the budget, leading the planning committees, coordinating with campus, system, and professional colleagues, organizing logistics such as meals, rooms, printing, speakers, etc, drafting communications, coordinating with the President and Provost's offices, etc. Coordinate regular advisor working groups to continue to update policies and processes as needed, including advising communication, e-advising support, professional development, and other topics as they arise. Partner with the Assoc. Director of University Advising and the Communication Specialist to monitor and update the annual Academic Advising Handbook. Maintain awareness of policy updates and ensure they are reflected in advising resources, including the handbook, website, etc. Coordinate with campus partners to draft and disseminate bimonthly advising newsletter and regular communications about upcoming training. Maintain the advising professional development website. Provide onboarding and ongoing monthly training for Student Success Ambassadors deployed to the colleges. Partner with campus colleagues such as New Student Programs, Retention and Graduation Specialists, and others to coordinate and disseminate critical information about key campus initiatives. Serve as Lead for Early Alerts, Undeclared Advising, and E-Advising Teams: In partnership with OSS leadership, train and support the early alerts, Undeclared Advising, and e-advising teams. Provide leadership, support, and vision for university advising-based activities related to early alerts, Undeclared Advising, and e-advising technology. Coordinate and expand partnerships with these areas. Engage in ongoing assessment of early alerts, Undeclared Advising, and e-advising technology, and provide regular reports to OSS leadership and campus partners. - Under the general direction of the Assoc. Director of University Advising, and in collaboration with the e-Advising Technology Coordinator, implement e-Advising tools, including CPP Connect (appointment scheduling, planner, scheduler, mobile app, and analytics), the DPR, TCR, and roadmaps. Support the e-Advising team in collaborating with the Office of Academic Programs and academic departments to enhance existing curriculum and advising tools (i.e., curriculum sheets, roadmaps, etc.) to ensure they are accurate and student-centered. Research best practices by reviewing literature and consulting with colleagues at peer institutions to develop new advising programs enabled by e-advising tools, Undeclared advising, and early support efforts. Support Bronco Advising Center Bronco and Office of Student Success on all advising practices relating to student support, including using QLess, ServiceNow, CPP Connect training, and other initiatives. Navigates complex and sensitive situations as the need arises in the office. In partnership with the HEERA manager, provide staff training, feedback, guidance, and coaching. Ensure staff attend university-based training and opportunities. Partner with the HEERA manager to monitor the center's business operations, give work assignments to the team, and train and resolve procedural issues. Coordinate workflow and daily operations for program and staff to ensure adequate coverage and service to students, families, and staff. Delegates tasks consistent with staff job descriptions. Identify service gaps and recommend improvements to the service delivery methods and procedures. Advising and Support: Utilize knowledge of university policies and processes to advise undergraduate students about general academic requirements, particularly Undeclared Students. Collaborate with multiple campus advisors (including college advisors, Athletics, International Center, etc...) to help students achieve academic success. Document important information given to advisees regarding their academic progress for consistency and accuracy. Serve as an active member of the College and University advising community. Regularly participate in the Academic Advisor Council and attend its meetings, as well as advisor training, webinars, and workshops. Participate in supplemental advising committees and working groups, as appropriate. Advising Caseload Assignment Support and Implementation: Partner with the Associate Directors to streamline advising caseload assignments by regularly running reports and assigning students to their appropriate advisors. Develop and disseminate communications when advisor assignments change or are updated. Establish partnerships with the Academic Departments to ensure faculty mentors are appropriately assigned. QUALIFICATIONS: Bachelor's Degree Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. PREFERRED QUALIFICATIONS: Experience cultivating a learning environment that is inclusive and meets the needs of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the student, community and employee populations. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona's future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence's website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification This position is part of the APC bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $6,019 and maximum $8,585 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf . Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page. Advertised: Aug 22 2024 Pacific Daylight Time Applications close: Sep 05 2024 Pacific Daylight Time Closing Date/Time:
Aug 23, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : Academic Professionals of California - Unit 4 Job Classification : SSP IV Anticipated Hiring Amount: $6,019 - $6,213 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Office of Student Success provides leadership for multiple units focused on meeting the needs of Cal Poly Pomona's diverse student body. The Office of Student Success oversees the coordination of academic advising initiatives to achieve shared goals and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. Student Success oversees academic and student success related to academic policies, university advising, academic-related initiatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, retroactive withdrawals, grade appeals, and academic renewal, and records the completion of culminating experiences. Student Success provides oversight for University Advising, the Bronco Advising Center, Student Communication, Advising Technology, Undeclared Advising, Early Alerts Programs, Graduation Pledge Programs, the Early Start Program, the Learning Resource Center; Bronco Tutoring; First Year Experience (FYE); Science, Technology, Engineering, and Mathematics Students United to Create a Community for Engineering and Science Success (STEM SUCCESS); Reading, Advising, and Mentoring Program (RAMP); and the University Writing Center. The Office of Student Success collaborates with academic programs, enrollment management services, and college leaders to help students meet their academic goals. DUTIES AND RESPONSIBILITIES: Coordinates and supports advisor training and professional development: Coordinates and implements annual advisor training schedule, including CPP Connect training, NACADA webinars, and annual conferences, Academic Advisor Council, Orientation training, new tool rollouts, analytics support, and faculty workshops. Research current advisor training and development trends and create proposals for professional development and training activities. Co-lead the planning and implementation of major campus advising events, including Day of the Advisor and the Outstanding Advisor Awards. This includes developing and maintaining the budget, leading the planning committees, coordinating with campus, system, and professional colleagues, organizing logistics such as meals, rooms, printing, speakers, etc, drafting communications, coordinating with the President and Provost's offices, etc. Coordinate regular advisor working groups to continue to update policies and processes as needed, including advising communication, e-advising support, professional development, and other topics as they arise. Partner with the Assoc. Director of University Advising and the Communication Specialist to monitor and update the annual Academic Advising Handbook. Maintain awareness of policy updates and ensure they are reflected in advising resources, including the handbook, website, etc. Coordinate with campus partners to draft and disseminate bimonthly advising newsletter and regular communications about upcoming training. Maintain the advising professional development website. Provide onboarding and ongoing monthly training for Student Success Ambassadors deployed to the colleges. Partner with campus colleagues such as New Student Programs, Retention and Graduation Specialists, and others to coordinate and disseminate critical information about key campus initiatives. Serve as Lead for Early Alerts, Undeclared Advising, and E-Advising Teams: In partnership with OSS leadership, train and support the early alerts, Undeclared Advising, and e-advising teams. Provide leadership, support, and vision for university advising-based activities related to early alerts, Undeclared Advising, and e-advising technology. Coordinate and expand partnerships with these areas. Engage in ongoing assessment of early alerts, Undeclared Advising, and e-advising technology, and provide regular reports to OSS leadership and campus partners. - Under the general direction of the Assoc. Director of University Advising, and in collaboration with the e-Advising Technology Coordinator, implement e-Advising tools, including CPP Connect (appointment scheduling, planner, scheduler, mobile app, and analytics), the DPR, TCR, and roadmaps. Support the e-Advising team in collaborating with the Office of Academic Programs and academic departments to enhance existing curriculum and advising tools (i.e., curriculum sheets, roadmaps, etc.) to ensure they are accurate and student-centered. Research best practices by reviewing literature and consulting with colleagues at peer institutions to develop new advising programs enabled by e-advising tools, Undeclared advising, and early support efforts. Support Bronco Advising Center Bronco and Office of Student Success on all advising practices relating to student support, including using QLess, ServiceNow, CPP Connect training, and other initiatives. Navigates complex and sensitive situations as the need arises in the office. In partnership with the HEERA manager, provide staff training, feedback, guidance, and coaching. Ensure staff attend university-based training and opportunities. Partner with the HEERA manager to monitor the center's business operations, give work assignments to the team, and train and resolve procedural issues. Coordinate workflow and daily operations for program and staff to ensure adequate coverage and service to students, families, and staff. Delegates tasks consistent with staff job descriptions. Identify service gaps and recommend improvements to the service delivery methods and procedures. Advising and Support: Utilize knowledge of university policies and processes to advise undergraduate students about general academic requirements, particularly Undeclared Students. Collaborate with multiple campus advisors (including college advisors, Athletics, International Center, etc...) to help students achieve academic success. Document important information given to advisees regarding their academic progress for consistency and accuracy. Serve as an active member of the College and University advising community. Regularly participate in the Academic Advisor Council and attend its meetings, as well as advisor training, webinars, and workshops. Participate in supplemental advising committees and working groups, as appropriate. Advising Caseload Assignment Support and Implementation: Partner with the Associate Directors to streamline advising caseload assignments by regularly running reports and assigning students to their appropriate advisors. Develop and disseminate communications when advisor assignments change or are updated. Establish partnerships with the Academic Departments to ensure faculty mentors are appropriately assigned. QUALIFICATIONS: Bachelor's Degree Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. PREFERRED QUALIFICATIONS: Experience cultivating a learning environment that is inclusive and meets the needs of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the student, community and employee populations. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona's future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence's website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification This position is part of the APC bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $6,019 and maximum $8,585 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf . Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page. Advertised: Aug 22 2024 Pacific Daylight Time Applications close: Sep 05 2024 Pacific Daylight Time Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER R8250N-R FIRST DAY OF FILING August 18, 2021 at 8:00 a.m. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING TYPE Open Continuous DEFINITION Participates in a structured on-the-job training assignment in preparation for successful progression into a specific occupational field. CLASSIFICATION STANDARDS Positions allocable to this class typically report to an assigned supervisor and/or mentor and receive both technical job training and guidance on workplace behavior, competencies, individual responsibilities, and development of occupational skill sets. Career Development Interns are assigned to assist in information technology/technical support on training assignments of typically 12 to 24 months which may vary in duration based on individual training requirements. During training, incumbents are expected to develop and demonstrate progressively increasing skills and independence of action as they gain experience and proficiency in their occupation. Career Development Intern assignments may be made on any shift in County departments having 24-hour responsibilities. Essential Job Functions In a training capacity and under supervision, participates in entry-level work in one of a variety of job assignments. These assignments may require incumbents to stand or walk much of the time, with bending, stopping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. Assists in the installation, maintenance, upgrade, and removal of information technology equipment such as personal computers, printers, and related devices. Assists in operating electronic computer equipment, including console, input and output devices, and off-line equipment in support of computer operations or maintenance. Assists in the development of routine computer system usage schedules and uses computer-assisted communication equipment. Process work through data entry on a computer or use computer-assisted communication equipment. Assists in the installation, maintenance, removal, or modifications of audio visual equipment. Requirements SPECIALTY REQUIREMENTS: Foster Youth Program - Current enrollment in, completion of, or current or past eligibility for the Department of Children and Family Services' Independent Living Program and/or Probation Department's Independent Living Program (ILP). County Youth Bridges Opportunity Program* - Identification as an At-Risk Youth by a County of Los Angeles authorized department, other local, State, or Federal agencies or schools; or by a bona fide non-profit organization whose mission includes fostering or enhancement of employment opportunities for at risk youth. Homeless Hiring Program* - Individuals, who are homeless or formerly homeless as verified by bona fide participating agencies through the Department of Workforce Development, Aging and Community Services (WDACS), or have a Certificate of Completion from the Department of Public Social Services' or WDACS' Los Angeles County Job Services' Job or Work Readiness Training Programs. Disability Hiring Program* - Must possess an Individuals Facing Barriers to Employment Program certificate from the State Department of Rehabilitation (DOR). In order to receive a certificate, an individual must meet the following DOR criteria: Has a physical or mental impairment or medical condition that limits one or more major life activities;Has a record of history of such impairment or disability; orIs regarded as having such an impairment or disability. (Applicants interested in obtaining the Department of Rehabilitation certification should contact Justin Hart at 213-736-3907 or Justin.Hart@dor.ca.gov prior to a visit to their office). Note: Some examinations may require applicants to meet specific age limitations at time of appointment. LICENSE Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job related essential functions. Candidates offered these positions would be required to show proof of a driver license before appointment. PHYSICAL CLASS 3 - Moderate. Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. Career Development Interns who perform moderate physical tasks as described in the Essential Job Functions will be required to pass a Class 3 - Moderate physical examination. SPECIAL REQUIREMENT INFORMATION * In order to receive credit for the specialty program(s), you must attach proof of participation at the time of filing or within fifteen (15) calendar days from application submission . If you are unable to attach the required document(s), you must email to Lburton@hr.lacounty.gov . Please include the exam number and exam title. Please see below for more information: County Youth Bridges Opportunity Program - applicants will be required to upload a copy of verification of participation issued by County of Los Angeles authorized department, other local, State, or Federal Agencies or schools; or by a bona fide non-profit organization as verified by County of Los Angeles whose mission includes fostering or enhancement of employment opportunities for At-Risk Youth. Homeless Hiring Program - applicants will be required to upload a copy of verification of participation issued by a bona fide participating agencies through WDACS whose mission includes fostering or enhancement of employment opportunities for Homeless or copy of certificate of completion from the Department of Public Social Services' or WDACS' Los Angeles Job Services' Job or Work Readiness Training Programs. Disability Hiring Program - applicants will be required to upload a copy of certificate of Individuals Facing Barriers to Employment Program issued by DOR. Applicants who have been previously appointed as a Career Development Intern, Information Technology/Technical Support for more than 18 accumulative months will not be accepted. Candidates under 18 must present a work permit at the time of appointment. Incumbents in positions that require driving must be at least 18 years of age. Some positions may require applicants to meet specific age limitations at time of appointment. Additional Information EXAMINATION CONTENT This examination will consist of a multiple choice test weighted 100% covering: Learning Potential Responsibility Customer Focus Working with Information MULTIPLE CHOICE TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 . Applicants must meet the Specialty Requirements and receive a passing score of 70% or higher on the examination in order to be placed on the Eligible Register. Multiple choice test scores cannot be given over the telephone. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests / . ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION The resulting eligible register will be used to fill vacancies in various Departments in the County of Los Angeles as they occur. APPLICATION AND FILING INFORMATION How to Apply Applications must be submitted online only. We must receive your application from August 18, 2021 at 8:00 a.m. (PT) until needs of the service are met. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. All applications must be received before 5 p.m. (PT) on the last day of filing. Plan to submit your online application well in advance of the time & date deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this web site. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Specialty Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. ______________________________________________________________________________ Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Lowell Burton Department Contact Phone: (213) 351-2942 Department Contact Email: Lburton@hr.lacounty.gov For detailed information, please click here
Jul 14, 2024
Temporary
Position/Program Information EXAM NUMBER R8250N-R FIRST DAY OF FILING August 18, 2021 at 8:00 a.m. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING TYPE Open Continuous DEFINITION Participates in a structured on-the-job training assignment in preparation for successful progression into a specific occupational field. CLASSIFICATION STANDARDS Positions allocable to this class typically report to an assigned supervisor and/or mentor and receive both technical job training and guidance on workplace behavior, competencies, individual responsibilities, and development of occupational skill sets. Career Development Interns are assigned to assist in information technology/technical support on training assignments of typically 12 to 24 months which may vary in duration based on individual training requirements. During training, incumbents are expected to develop and demonstrate progressively increasing skills and independence of action as they gain experience and proficiency in their occupation. Career Development Intern assignments may be made on any shift in County departments having 24-hour responsibilities. Essential Job Functions In a training capacity and under supervision, participates in entry-level work in one of a variety of job assignments. These assignments may require incumbents to stand or walk much of the time, with bending, stopping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. Assists in the installation, maintenance, upgrade, and removal of information technology equipment such as personal computers, printers, and related devices. Assists in operating electronic computer equipment, including console, input and output devices, and off-line equipment in support of computer operations or maintenance. Assists in the development of routine computer system usage schedules and uses computer-assisted communication equipment. Process work through data entry on a computer or use computer-assisted communication equipment. Assists in the installation, maintenance, removal, or modifications of audio visual equipment. Requirements SPECIALTY REQUIREMENTS: Foster Youth Program - Current enrollment in, completion of, or current or past eligibility for the Department of Children and Family Services' Independent Living Program and/or Probation Department's Independent Living Program (ILP). County Youth Bridges Opportunity Program* - Identification as an At-Risk Youth by a County of Los Angeles authorized department, other local, State, or Federal agencies or schools; or by a bona fide non-profit organization whose mission includes fostering or enhancement of employment opportunities for at risk youth. Homeless Hiring Program* - Individuals, who are homeless or formerly homeless as verified by bona fide participating agencies through the Department of Workforce Development, Aging and Community Services (WDACS), or have a Certificate of Completion from the Department of Public Social Services' or WDACS' Los Angeles County Job Services' Job or Work Readiness Training Programs. Disability Hiring Program* - Must possess an Individuals Facing Barriers to Employment Program certificate from the State Department of Rehabilitation (DOR). In order to receive a certificate, an individual must meet the following DOR criteria: Has a physical or mental impairment or medical condition that limits one or more major life activities;Has a record of history of such impairment or disability; orIs regarded as having such an impairment or disability. (Applicants interested in obtaining the Department of Rehabilitation certification should contact Justin Hart at 213-736-3907 or Justin.Hart@dor.ca.gov prior to a visit to their office). Note: Some examinations may require applicants to meet specific age limitations at time of appointment. LICENSE Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job related essential functions. Candidates offered these positions would be required to show proof of a driver license before appointment. PHYSICAL CLASS 3 - Moderate. Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. Career Development Interns who perform moderate physical tasks as described in the Essential Job Functions will be required to pass a Class 3 - Moderate physical examination. SPECIAL REQUIREMENT INFORMATION * In order to receive credit for the specialty program(s), you must attach proof of participation at the time of filing or within fifteen (15) calendar days from application submission . If you are unable to attach the required document(s), you must email to Lburton@hr.lacounty.gov . Please include the exam number and exam title. Please see below for more information: County Youth Bridges Opportunity Program - applicants will be required to upload a copy of verification of participation issued by County of Los Angeles authorized department, other local, State, or Federal Agencies or schools; or by a bona fide non-profit organization as verified by County of Los Angeles whose mission includes fostering or enhancement of employment opportunities for At-Risk Youth. Homeless Hiring Program - applicants will be required to upload a copy of verification of participation issued by a bona fide participating agencies through WDACS whose mission includes fostering or enhancement of employment opportunities for Homeless or copy of certificate of completion from the Department of Public Social Services' or WDACS' Los Angeles Job Services' Job or Work Readiness Training Programs. Disability Hiring Program - applicants will be required to upload a copy of certificate of Individuals Facing Barriers to Employment Program issued by DOR. Applicants who have been previously appointed as a Career Development Intern, Information Technology/Technical Support for more than 18 accumulative months will not be accepted. Candidates under 18 must present a work permit at the time of appointment. Incumbents in positions that require driving must be at least 18 years of age. Some positions may require applicants to meet specific age limitations at time of appointment. Additional Information EXAMINATION CONTENT This examination will consist of a multiple choice test weighted 100% covering: Learning Potential Responsibility Customer Focus Working with Information MULTIPLE CHOICE TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 . Applicants must meet the Specialty Requirements and receive a passing score of 70% or higher on the examination in order to be placed on the Eligible Register. Multiple choice test scores cannot be given over the telephone. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests / . ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION The resulting eligible register will be used to fill vacancies in various Departments in the County of Los Angeles as they occur. APPLICATION AND FILING INFORMATION How to Apply Applications must be submitted online only. We must receive your application from August 18, 2021 at 8:00 a.m. (PT) until needs of the service are met. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. All applications must be received before 5 p.m. (PT) on the last day of filing. Plan to submit your online application well in advance of the time & date deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this web site. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Specialty Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. ______________________________________________________________________________ Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Lowell Burton Department Contact Phone: (213) 351-2942 Department Contact Email: Lburton@hr.lacounty.gov For detailed information, please click here
Cal State University (CSU) Channel Islands
1 University Dr, Camarillo, CA 93012, USA
Division of Student Affairs Administrative Support Coordinator I RESPONSIBILITIES & DUTIES: Leads the coordination and implementation of peer & contracted note taking accommodation services and processes including marketing efforts, hiring, developing and conducting training for peer note takers, monitoring quality of note taker’s work, coordinating payment process. Provides quality control of notes submitted and communicates with faculty, note takers, and DASS students as needed. Troubleshoots issues that interfere with DASS complying with required accommodations. Serves as the direct point of contact and facilitator of contracted digital note taking services including monitoring and extracting student and course information from DASS online student portal and notifying third party vendor of approved DASS students with requested digital note taking services. Provides group and 1:1 student training on third-party system as well as issues and tracks loaner audio recording devices. Provides full range of administrative support for DASS staff and students. Assists with the facilitation and delivery of all DASS services and campus support including, but not limited to alternative testing, captioning, ASL services, frontline contact for students, staff, faculty, and public to provide appropriate responses to office questions and/or complaints that require full knowledge of the University infrastructure, as well as DASS philosophy, policies, and procedures. Assists with preparation and participation in DASS outreach including campus and community presentations and new student orientations. Assists with analyzing operational and procedural problems and develops, recommends, and evaluates proposed solutions. Assists with compiling DASS assessment data for internal program assessment and annual reports. Assists DASS staff with assigning projects and guidance to DASS student assistants. Performs additional related duties as assigned. REQUIREMENTS OF POSITION: Education : Bachelor’s degree strongly preferred. Experience : At least two years of moderate to complex, professional experience providing clerical/administrative/office support functions required. Previous work experience in college/university setting strongly preferred. Other Knowledge/Skills : Must have the ability and interpersonal skills to interact with students of various disability types and abilities, and understanding of their diverse needs. Must be student centered, team orientated and maintain professional demeanor at all times including when working with difficult persons and situations. Ability to adapt quickly in a fast-paced environment with multiple and changing priorities and deadlines. Must work independently under general supervision to complete tasks of moderate to complex nature. Must have thorough knowledge of English grammar, spelling, and punctuation and be able to communicate clearly both orally and in writing. Must maintain strict confidentiality in all aspects of work. Ability to learn and uphold the ADA and campus polices pertaining to college students with disabilities. Ability to conduct program assessment and implement new processes, and delivery of services. The candidate must be fluent with office technology and frequently used software (e.g. MS Word, Outlook, and Excel, etc.) and have skills and ability to maintain note-taking and alternative exam requests located on DASS online database. Must be available to work 8:00 a.m. to 5:00 p.m.; however, flexibility with respect to work schedule is necessary as this position will require the occasional evening or weekend service with advance notice, as required. Punctuality and regular attendance is mandatory. Occasional travel will also be required, with advance notice, as required. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017, as a condition of employment. Hiring Salary: $3,680 per month Advertised: Jun 05 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Division of Student Affairs Administrative Support Coordinator I RESPONSIBILITIES & DUTIES: Leads the coordination and implementation of peer & contracted note taking accommodation services and processes including marketing efforts, hiring, developing and conducting training for peer note takers, monitoring quality of note taker’s work, coordinating payment process. Provides quality control of notes submitted and communicates with faculty, note takers, and DASS students as needed. Troubleshoots issues that interfere with DASS complying with required accommodations. Serves as the direct point of contact and facilitator of contracted digital note taking services including monitoring and extracting student and course information from DASS online student portal and notifying third party vendor of approved DASS students with requested digital note taking services. Provides group and 1:1 student training on third-party system as well as issues and tracks loaner audio recording devices. Provides full range of administrative support for DASS staff and students. Assists with the facilitation and delivery of all DASS services and campus support including, but not limited to alternative testing, captioning, ASL services, frontline contact for students, staff, faculty, and public to provide appropriate responses to office questions and/or complaints that require full knowledge of the University infrastructure, as well as DASS philosophy, policies, and procedures. Assists with preparation and participation in DASS outreach including campus and community presentations and new student orientations. Assists with analyzing operational and procedural problems and develops, recommends, and evaluates proposed solutions. Assists with compiling DASS assessment data for internal program assessment and annual reports. Assists DASS staff with assigning projects and guidance to DASS student assistants. Performs additional related duties as assigned. REQUIREMENTS OF POSITION: Education : Bachelor’s degree strongly preferred. Experience : At least two years of moderate to complex, professional experience providing clerical/administrative/office support functions required. Previous work experience in college/university setting strongly preferred. Other Knowledge/Skills : Must have the ability and interpersonal skills to interact with students of various disability types and abilities, and understanding of their diverse needs. Must be student centered, team orientated and maintain professional demeanor at all times including when working with difficult persons and situations. Ability to adapt quickly in a fast-paced environment with multiple and changing priorities and deadlines. Must work independently under general supervision to complete tasks of moderate to complex nature. Must have thorough knowledge of English grammar, spelling, and punctuation and be able to communicate clearly both orally and in writing. Must maintain strict confidentiality in all aspects of work. Ability to learn and uphold the ADA and campus polices pertaining to college students with disabilities. Ability to conduct program assessment and implement new processes, and delivery of services. The candidate must be fluent with office technology and frequently used software (e.g. MS Word, Outlook, and Excel, etc.) and have skills and ability to maintain note-taking and alternative exam requests located on DASS online database. Must be available to work 8:00 a.m. to 5:00 p.m.; however, flexibility with respect to work schedule is necessary as this position will require the occasional evening or weekend service with advance notice, as required. Punctuality and regular attendance is mandatory. Occasional travel will also be required, with advance notice, as required. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017, as a condition of employment. Hiring Salary: $3,680 per month Advertised: Jun 05 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Maritime Academy
200 Maritime Academy Drive, Vallejo, CA 94590, USA
Working Title: Academic Success Program Coordinator Classification Title: Student Services Professional IV Department Name: Student Engagement and Academic Success Time Base: Full-time Pay Plan: 10 month (positions works 10 months a year, paid over 12 months) Bargaining Unit: 4 (APC) Employment Type: Probationary/Permanent Salary Range: Hiring salary is budgeted/anticipated at $6,019 - $6,500 per month commensurate with education and experience CSU Salary Range: $6,019 - $8,585 per month. Benefits: Premium benefit package includes outstanding health, dental, and vision plans; life and disability insurances; pension (CalPERS); tuition fee waiver; and 14 paid holidays per year. See our benefits website for additional information. Application Deadline: Open until filled. A review of applications will begin Friday, August 30, 2024 and the review period may end at any time thereafter. Position Summary: Under the general supervision of the University Registrar, the Academic Success Program Coordinator (ASPC) will assesses the diverse and highly complex academic needs of the student population and develops, delivers, and manages programs to meet those needs. Duties include the following: follow-up and assessment of program offerings, a high level of interpersonal skills to interact with faculty, and identifying and implementing solutions to improve student success. This requires managing and expanding tutoring support services, which includes recruiting, training and evaluating Instructional Student Assistants. The ASPC resolves highly sensitive and complex student group issues and addresses program-wide organizational matters. This position monitors and maximizes the program budget and collaborates with faculty and academic departments to implement impactful tutoring services and access. The position plans, develops and conducts Student Services-related instructional sessions, courses and seminars that offer academic skills sessions as part of evolving first-year experience or other success program in collaboration with faculty. This position will partner with various departments to support campus efforts to provide intervention for students identified as "at-risk." About the California State University Maritime Academy: Established in 1929, California State University Maritime Academy, a campus of the California State University, is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students. Cal Maritime offers seven baccalaureate degrees in Business Administration, International Strategy and Security, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering, Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, coast guard, and naval reserve officers. Cal Maritime also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses. Major Responsibilities : Academic Support Assess learning support needs reported by faculty and students and execute nationally recognized best practices for learning support for all students. Monitor current educational trends in higher education by attending conferences and webinars. Share best practices with CSUMA faculty and train ISA cadets on current tutoring techniques. Advance, evaluate and continuously improve learning support practices with goal of serving the unique needs of the Cal Maritime student body. Assess program impact through data analysis and metrics. Measure programs impact every semester and create an action plan to increase student participation. Take lead in educating all campus members, particularly faculty, about diverse learning styles, needs, and best practices for providing equitable academic support at Cal Maritime. Apply tutoring best practices to develop and continually update the training material used to prepare all student tutors, at both beginning and advanced levels; continue trainings to maintain CRLA International Tutor Training program certification. Oversee daily academic tutorial services, including coordinating Supplemental Instruction (SI) schedules, maintaining Learning Lab locations, and fielding communications. Collect, analyze, summarize, and present data to identify areas of programmatic growth, redesign and/or refinement, develop appropriate solutions to emerging challenges, allocate resources effectively, and produce timely updates. Identify student needs for Academic Support in partnership with University Advisors and faculty, engage in both short- and long-term planning for academic support initiatives at Cal Maritime. Lead initiatives related to Student Success at Cal Maritime, developing and maintaining interdepartmental partnerships with faculty and staff to set strategic goals and objectives, define expectations/priorities, and discover opportunities for programmatic growth and/or refinement: Participate in the various meetings and relevant events Collaborate with University Advisors to provide Early Alert outreach to students identified as "at-risk" of failing coursework; advise individuals of options, outcomes, and available campus support services. Collaborate with Coordinator of Accessibility & Disability Services to ensure effective academic support for students with learning differences is provided. Collaborate with other university departments (including the Library and other academic departments) to introduce and/or support other student learning needs as warranted, e.g., basic skills support, first-year academic skills, upper division course support. Communicate with Faculty regarding students in need of tutoring support Increase Freshman participation in tutoring services Budget and Policies Forecast and draft annual budgetary plan within allocated resources based on program data to fund program needs and wages for Instructional Student Assistants (ISAs) and other program needs. Interact with Academic Affairs Budget Coordinator regarding Tutoring program budget In compliance with CSU and Cal Maritime policies, create and codify policies, procedures, and processes that ensure equitable, fair, and effective use of all services. Tutoring Strategically plan and develop programming for tutorial services Provide learning-oriented workshops for programs, departments, and classes Recruit, train, schedule, evaluate, and mentor ISAs; hold regular group and individual trainings with them; provide them with insights into best practices, with an understanding of the responsibilities and expectations of their role and of Tutoring Services operations. Conduct ISA Orientation every semester to train cadets on current tutoring techniques; incorporate techniques for tutoring diverse student populations Implement university-wide campaigns promoting Tutoring Services and other services; maintain and continually update user-facing web properties, electronic and print materials (including ISA handbook, Tutoring Services user protocols). Approve Cadet timecards in CHRS Use CHRS for hiring and rehiring ISA students, draft job postings and facilitate full cycle candidate flow in the system. Required Qualifications: Experience: Possession of these knowledge and abilities are typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. A master’s degree in a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship in a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Knowledge, Skills and Abilities: Analyze complex student-related matters accurately, draw valid conclusions, and propose various alternative courses of action; Demonstrate strong understanding of the range of student learning styles and multiple ways to support them; Advise students individually and/or in groups on complex student-related matters via workshops, tutor training and development; Work independently to develop and maintain excellent tutorial services; Determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; Use initiative and resourcefulness in planning work assignments and implement long-term program improvements; Effectively organize and manage tasks in a fast-paced, team-oriented work environment; Establish and maintain cooperative working relationships with students, staff, faculty, and other members of the university community from diverse ethnic, cultural, and socio-economic backgrounds; Collect and evaluate data, draw valid conclusions, and project consequences of various alternative courses of action; Use annual data to evaluate success of all programs in the area and to determine next steps for continuous improvement; Interpret and apply program and university policies and procedures; Be responsive, innovative, results-oriented, and student-centered in helping students fulfill their academic program requirements and meet campus goals. Work collaboratively with departments to provide students with support as needed Ability to establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Knowledge of organizational and program management Knowledge of principles of individual and group behavior Knowledge of principles, practices, and trends of Student Services, Knowledge of individual counseling techniques Possession of these knowledge and abilities is typically demonstrated through the equivalent of four years of progressively responsible professional student services work experience. Preferred Qualifications: General knowledge of campus and CSU policies, procedures and practices preferred. General knowledge of the principles, problems, and methods of public administration, including organizational, personnel and fiscal management General knowledge of advanced statistical and research methods Pedagogical theory, including theory and practice of tutoring Experience in a classroom and advising students individually or in a group setting is preferred. Tutoring oversight experience is preferred Experience with Passport Navigate Special Conditions: Some work may occur in evenings or on weekends Hours of Work: Monday - Friday, onsite, regular business hours Physical, Mental and Environmental Conditions: Involves mainly sitting with up to 25% of the activities involving regular standing or walking; involves lifting of medium weight objects limited to 25 pounds. Background Check: Satisfactory completion of a background check (including a criminal records check, and fingerprinting ) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. Designated Position: This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix EEO Statement: Cal Maritime is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, covered veteran status, or any other protected status. Reasonable Accommodations will be provided to applicants with qualifying disabilities who self-disclose by contacting the Benefits Manager at (707) 654-1146. Application Procedure: Click "APPLY NOW" to complete the Cal Maritime Online Employment Application and attach the following documents: cover letter and resume. Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed. Advertised: Aug 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Aug 18, 2024
Working Title: Academic Success Program Coordinator Classification Title: Student Services Professional IV Department Name: Student Engagement and Academic Success Time Base: Full-time Pay Plan: 10 month (positions works 10 months a year, paid over 12 months) Bargaining Unit: 4 (APC) Employment Type: Probationary/Permanent Salary Range: Hiring salary is budgeted/anticipated at $6,019 - $6,500 per month commensurate with education and experience CSU Salary Range: $6,019 - $8,585 per month. Benefits: Premium benefit package includes outstanding health, dental, and vision plans; life and disability insurances; pension (CalPERS); tuition fee waiver; and 14 paid holidays per year. See our benefits website for additional information. Application Deadline: Open until filled. A review of applications will begin Friday, August 30, 2024 and the review period may end at any time thereafter. Position Summary: Under the general supervision of the University Registrar, the Academic Success Program Coordinator (ASPC) will assesses the diverse and highly complex academic needs of the student population and develops, delivers, and manages programs to meet those needs. Duties include the following: follow-up and assessment of program offerings, a high level of interpersonal skills to interact with faculty, and identifying and implementing solutions to improve student success. This requires managing and expanding tutoring support services, which includes recruiting, training and evaluating Instructional Student Assistants. The ASPC resolves highly sensitive and complex student group issues and addresses program-wide organizational matters. This position monitors and maximizes the program budget and collaborates with faculty and academic departments to implement impactful tutoring services and access. The position plans, develops and conducts Student Services-related instructional sessions, courses and seminars that offer academic skills sessions as part of evolving first-year experience or other success program in collaboration with faculty. This position will partner with various departments to support campus efforts to provide intervention for students identified as "at-risk." About the California State University Maritime Academy: Established in 1929, California State University Maritime Academy, a campus of the California State University, is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students. Cal Maritime offers seven baccalaureate degrees in Business Administration, International Strategy and Security, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering, Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, coast guard, and naval reserve officers. Cal Maritime also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses. Major Responsibilities : Academic Support Assess learning support needs reported by faculty and students and execute nationally recognized best practices for learning support for all students. Monitor current educational trends in higher education by attending conferences and webinars. Share best practices with CSUMA faculty and train ISA cadets on current tutoring techniques. Advance, evaluate and continuously improve learning support practices with goal of serving the unique needs of the Cal Maritime student body. Assess program impact through data analysis and metrics. Measure programs impact every semester and create an action plan to increase student participation. Take lead in educating all campus members, particularly faculty, about diverse learning styles, needs, and best practices for providing equitable academic support at Cal Maritime. Apply tutoring best practices to develop and continually update the training material used to prepare all student tutors, at both beginning and advanced levels; continue trainings to maintain CRLA International Tutor Training program certification. Oversee daily academic tutorial services, including coordinating Supplemental Instruction (SI) schedules, maintaining Learning Lab locations, and fielding communications. Collect, analyze, summarize, and present data to identify areas of programmatic growth, redesign and/or refinement, develop appropriate solutions to emerging challenges, allocate resources effectively, and produce timely updates. Identify student needs for Academic Support in partnership with University Advisors and faculty, engage in both short- and long-term planning for academic support initiatives at Cal Maritime. Lead initiatives related to Student Success at Cal Maritime, developing and maintaining interdepartmental partnerships with faculty and staff to set strategic goals and objectives, define expectations/priorities, and discover opportunities for programmatic growth and/or refinement: Participate in the various meetings and relevant events Collaborate with University Advisors to provide Early Alert outreach to students identified as "at-risk" of failing coursework; advise individuals of options, outcomes, and available campus support services. Collaborate with Coordinator of Accessibility & Disability Services to ensure effective academic support for students with learning differences is provided. Collaborate with other university departments (including the Library and other academic departments) to introduce and/or support other student learning needs as warranted, e.g., basic skills support, first-year academic skills, upper division course support. Communicate with Faculty regarding students in need of tutoring support Increase Freshman participation in tutoring services Budget and Policies Forecast and draft annual budgetary plan within allocated resources based on program data to fund program needs and wages for Instructional Student Assistants (ISAs) and other program needs. Interact with Academic Affairs Budget Coordinator regarding Tutoring program budget In compliance with CSU and Cal Maritime policies, create and codify policies, procedures, and processes that ensure equitable, fair, and effective use of all services. Tutoring Strategically plan and develop programming for tutorial services Provide learning-oriented workshops for programs, departments, and classes Recruit, train, schedule, evaluate, and mentor ISAs; hold regular group and individual trainings with them; provide them with insights into best practices, with an understanding of the responsibilities and expectations of their role and of Tutoring Services operations. Conduct ISA Orientation every semester to train cadets on current tutoring techniques; incorporate techniques for tutoring diverse student populations Implement university-wide campaigns promoting Tutoring Services and other services; maintain and continually update user-facing web properties, electronic and print materials (including ISA handbook, Tutoring Services user protocols). Approve Cadet timecards in CHRS Use CHRS for hiring and rehiring ISA students, draft job postings and facilitate full cycle candidate flow in the system. Required Qualifications: Experience: Possession of these knowledge and abilities are typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. A master’s degree in a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship in a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Knowledge, Skills and Abilities: Analyze complex student-related matters accurately, draw valid conclusions, and propose various alternative courses of action; Demonstrate strong understanding of the range of student learning styles and multiple ways to support them; Advise students individually and/or in groups on complex student-related matters via workshops, tutor training and development; Work independently to develop and maintain excellent tutorial services; Determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; Use initiative and resourcefulness in planning work assignments and implement long-term program improvements; Effectively organize and manage tasks in a fast-paced, team-oriented work environment; Establish and maintain cooperative working relationships with students, staff, faculty, and other members of the university community from diverse ethnic, cultural, and socio-economic backgrounds; Collect and evaluate data, draw valid conclusions, and project consequences of various alternative courses of action; Use annual data to evaluate success of all programs in the area and to determine next steps for continuous improvement; Interpret and apply program and university policies and procedures; Be responsive, innovative, results-oriented, and student-centered in helping students fulfill their academic program requirements and meet campus goals. Work collaboratively with departments to provide students with support as needed Ability to establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Knowledge of organizational and program management Knowledge of principles of individual and group behavior Knowledge of principles, practices, and trends of Student Services, Knowledge of individual counseling techniques Possession of these knowledge and abilities is typically demonstrated through the equivalent of four years of progressively responsible professional student services work experience. Preferred Qualifications: General knowledge of campus and CSU policies, procedures and practices preferred. General knowledge of the principles, problems, and methods of public administration, including organizational, personnel and fiscal management General knowledge of advanced statistical and research methods Pedagogical theory, including theory and practice of tutoring Experience in a classroom and advising students individually or in a group setting is preferred. Tutoring oversight experience is preferred Experience with Passport Navigate Special Conditions: Some work may occur in evenings or on weekends Hours of Work: Monday - Friday, onsite, regular business hours Physical, Mental and Environmental Conditions: Involves mainly sitting with up to 25% of the activities involving regular standing or walking; involves lifting of medium weight objects limited to 25 pounds. Background Check: Satisfactory completion of a background check (including a criminal records check, and fingerprinting ) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. Designated Position: This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix EEO Statement: Cal Maritime is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, covered veteran status, or any other protected status. Reasonable Accommodations will be provided to applicants with qualifying disabilities who self-disclose by contacting the Benefits Manager at (707) 654-1146. Application Procedure: Click "APPLY NOW" to complete the Cal Maritime Online Employment Application and attach the following documents: cover letter and resume. Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed. Advertised: Aug 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jul 30 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 31, 2024
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jul 30 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Cal Poly Pomona Cal Poly Pomona, recognized as one of the most diverse regional universities in the Western United States as well as nationwide, offers an affordable, life-changing education. Less than 30 miles east of Los Angeles, the campus enjoys the excitement of a diverse metropolitan area while retaining the serenity of a foothill community. As a polytechnic university, Cal Poly Pomona utilizes a technology-enhanced, learn-by-doing approach to education. Students enjoy endless opportunities for involvement in a vibrant and diverse community. A Hispanic-Serving Institution, Cal Poly Pomona is among the top 25 colleges in conferring baccalaureate degrees to Hispanic students. Cal Poly Pomona opened on September 15, 1938, with an all-male enrollment of 110 students as the Voorhis Unit of California State Polytechnic College in San Luis Obispo. It was located on the150-acre San Dimas site of the former Voorhis School for Boys. Breakfast cereal magnate, W.K. Kellogg, deeded 813 acres of land located three miles south of the Voorhis campus to the state of California in 1949. In 1956, 508 students and 44 faculty and staff moved from San Dimas to the Kellogg campus. In a first for the all- male campus, 329 women joined the student body in 1961. The Pomona campus separated from the San Luis Obispo campus in 1966 and became California State Polytechnic College, Kellogg Campus. University status was granted in 1972. Today, the university is part of the 23-campus California State University system. Cal Poly Pomona has nearly 30,000 students and 2,700 faculty and staff. Cal Poly Pomona's history and geography are unlike any other university in the region. Nowhere else can students ride an Arabian horse, practice on a Steinway piano, bring a new product to market, and build a liquid-fueled rocket. Benefitting from a campus community that embraces and learns from the richness of its members' myriad lived experiences, Cal Poly Pomona is alive with academic, social, and volunteer and career development opportunities. Faculty in all disciplines put theory to practice, providing students with opportunities to apply their knowledge in hands-on projects, research collaborations, and valuable internship and service-learning programs. University Rankings Cal Poly Pomona is among the best public universities in the West and is nationally ranked for helping students achieve economic success. As an inclusive polytechnic university, Cal Poly Pomona cultivates success through experiential learning, discovery, and innovation. Cal Poly Pomona embraces local and global challenges and transforms lives. When it comes to quality education, affordability, and career prospects for graduates, Cal Poly Pomona consistently ranks among the best universities in the country. While each ranking is a snapshot of achievement, taken collectively, they provide a picture of a diverse, learn-by-doing university whose students graduate with the skills needed to succeed in a dynamic, evolving work environment. Money Magazine recognized Cal Poly Pomona as one of the “2024 Best Colleges in America,” receiving 4.5 out of 5 stars based on quality of education, affordability, and student outcomes. U.S. News & World Report 2024 Best Colleges ranks Cal Poly Pomona as No. 3 among “Regional Universities West,” a region that covers 15 states, as well as No. 2 among “Top Public Schools in the West” and No. 2 on the “Best Colleges for Veterans” in the region. Money Magazine ranked the College of Business Administration No. 5 in California and No. 30 in the nation on its 2022 “Best Colleges for Business Majors.” Forbes’ third annual “America’s Best Value College” list ranks Cal Poly Pomona among the best in the nation for a student’s return on investment. The university was No. 59 among the 300 schools that made the list. Social Mobility Cal Poly Pomona’s success in admitting and graduating students from lower-economic backgrounds is also receiving attention. The Wall Street Journal listed the university as the top polytechnic and No. 11 on its list of “2024 best U.S. Colleges for Social Mobility.” The Washington Monthly ranked Cal Poly Pomona as the top polytechnic and No. 14 in its ranking for “2023 Best Bang for the BuckColleges.” CollegeNet ranked the university No. 17 in the nation on its “2022 Social Mobility Index.” Diverse Student Body Diverse Issues in Higher Education recognized Cal Poly Pomona as No. 20 in the nation for the most bachelor’s degrees awarded to minoritized students on its “2022 Top 100 Degrees Conferred” list. The university was also No. 13 for bachelor’s degrees earned by Hispanic students and No. 20 for bachelor’s degrees earned by Asian American students. Recognition of Individual Program Excellence U.S. News & World Report recognized the College of Engineering at No. 9 among the nation’s “2024 Best Undergraduate Engineering Programs” where a doctorate was not offered, and No. 3 in the state. Several individual departments were also in the top 10: No. 2 Computer Engineering, No. 3 Mechanical Engineering and Electrical/Electronic/Computer Engineering, and No. 4 Civil Engineering. The Collins College of Hospitality Management is ranked No. 5 in CEO World Magazine ’s 2023 “Best Hospitality and Hotel Management Schools in The World” list. The list goes on, with many additional colleges, departments, and programs ranking highly in the region and the nation. University Leadership The new Director of Conflict Resolution Services and University Ombuds will have a reporting line directly to President Soraya Coley. Dr. Soraya M. Coley became the sixth president of Cal Poly Pomona in January 2015 after more than twenty years of leadership in higher education, pledging to be a leader who is “student-centered, faculty- and staff-focused, and community-minded”. Dr. Coley, the first woman to be named president of Cal Poly Pomona, ushered in a new era of strategic leadership for the campus, establishing a vision for Cal Poly Pomona as a model for an inclusive polytechnic university that inspires creativity, discovery, and innovation, embraces local and global challenges, and transforms lives. In 2023, she received the American Council on Education (ACE) Donna Shavlik Award that honors an individual who demonstrates a sustained commitment to advancing women in higher education through leadership and career development, campus climate, and mentoring. She has served as the ACE Southern California Women’s Network presidential sponsor for four years. In 2022, she was listed as one of the Los Angeles Business Journal 500 - a list of the most influential and most impactful professionals in the Los Angeles region. The Leadership Opportunity The Director of Conflict Resolution Services and University Ombuds will be a campus-wide leader in strengthening the campus culture and climate and enlivening a sense of community and belonging. CPP’s 2017 Strategic Plan affirms its institutional values of fostering an inclusive, welcoming and respectful environment where we nurture relationships and where our individual and collective actions reflect our commitment to one another. As an expression of these values, a strategic initiative focused on advancing organizational development and employee excellence aims to foster a culture of care for employees that is people-centered and helps to develop their skills and talents. In alignment with the Strategic Plan, the position has emerged from two years of extensive internal dialogue culminating in a renewed institutional commitment to creating a coordinated set of aligned people-centered functions that collectively will contribute to a healthy campus culture and climate and a responsive, accountable institution. In March of 2023, President Coley charged a working group of administrators to advance a proposal for a recommended structure, staffing, goals, services, and outcomes for a university Conflict Resolution/Ombuds function that would address broad community concerns from students, staff, and faculty. This charge followed the submission of the report of an Academic Senate Working Group on Conflict Management/Dispute Resolution/Mediation in December 2022, which was focused specifically on the needs of faculty, as well as the preliminary recommendations from the CSU System’s Title IX/DHR Assessment. Mindful of both immediate needs and the desired future scope of the function to serve the community, the university working group convened several meetings in the spring of 2023 during which they reviewed best practices, considered structures and models in place at other institutions, reviewed desired qualifications for personnel, and sought understanding of the operational assets currently in place at CPP. After discussions with the Academic Senate, college deans and department chairs as well as other key campus stakeholders - in which all agreed upon the seriousness of purpose for the new office - the university working group recommended a model that will effectively serve faculty, staff, and students. These efforts resulted in the creation of a multi-year plan to develop the Office of Conflict Resolution Services and University Ombuds. The first step in that plan is to hire a new Director/Ombuds to lead efforts to translate the university’s vision and plan for these services into action. The Director is charged with shaping and realizing the vision for Conflict Resolution Services & Ombuds as an accessible entry point for all community members with a dual purpose of listening/providing guidance as well as building the capacity of individuals and groups to navigate and resolve conflicts. In leading and developing the newly created office, the Director/Ombuds will play a critical role in empowering members of the CPP community to manage conflict effectively by developing individuals’ skills needed for productive dialogue, collaborative relationships, and healthy learning and work environments. The Director/Ombuds will report directly to the President. They will also operate independently of line and staff reporting structures. To promote access and the Director’s ability to engage in problem-solving, they will be a part of the newly created organizational unit of People, Culture, and Institutional Affairs (PCIA). PICA includes the following units, each sharing a commitment to fostering collaboration and communities of practice: Office of the President Employee & Organizational Development & Advancement Employee Labor Relations Office of Equity and Compliance Inclusive Excellence Strategic Communications Conflict Resolution Services and Ombuds In addition, the Director/Ombuds will retain critical partnerships and collaboration with the Dean of Students and Faculty Affairs. The Office of Conflict Resolution Services & Ombuds Informed by internal work already completed on the vision, purpose, and scope of services, the Director/Ombuds will further shape the direction and implement the plan for creating the Office of Conflict Resolution Services and Ombuds. Vision and Purpose : The purpose is to promote mutual respect, civility, and support an ethical and responsive culture for members of the CPP community by providing confidential, impartial, and informal conflict resolution services, problem-solving support, recommendations to appropriate resources and tools, and guidance on questions or concerns related to university structure, policies, procedures, and practices. Proposed Scope of Services: Provide proactive training and development for members of the campus community in healthy workplace interactions, well-being practices, navigating difficult conversations and constructive conflict resolution. Serve as a strategic thought partner in identifying solutions to problems. Help to identify areas and sources of conflict. Provide resources and information about university policies and systems. Provide referrals to and/or offering a range of options for addressing issues and concerns, such as facilitated conversations, conflict coaching, restorative justice circling, alternative dispute resolution, informal climate assessments, and mediation. Identify themes of concern for university leadership and recommend associated approaches to address them including changes to policies and practices. 2024: Year 1 Goals/Objectives Hire and onboard office support staff. Assess immediate campus needs in light of and beyond the existing working group recommendations. Establish relationships with campus partners and collaborators. Develop mission and vision for the office in alignment with the university’s strategic plan. Develop and formalize Office Charter. Develop initial programmatic offerings (in consideration of existing resources) and begin providing services. Implement campus selected case management solution. Formalize the community of practice and develop a routine process for collaboration and consultation. Develop and communicate internal procedures and standards of operation. Educate the campus and raise awareness/visibility of the Office. 2025: Year 2 Goals/Objectives Continue assessment and prioritization of needs. Scale programmatic offerings and services in response to community needs. Develop assessment plan (utilization and satisfaction). Develop reporting mechanisms and provide a schedule for sharing insights on patterns and areas of concern with university leadership and with the campus. Scale staffing to include student and/or faculty fellows and additional professional staffing as emerging needs require. Required Qualifications Education: Master's degree from an accredited university and/or college in one of the following: law, counseling psychology, ethnic/gender/diversity studies, higher education, social work, psychology, higher education, dispute resolution, legal studies, or relevant field. Experience: At least 5 years of progressive experience in facilitating/mediating the resolution of problems and conflicts within higher education. Experience developing bias and conflict resolution educational materials and trainings. Training and experience in specific conflict resolution methods, such as restorative practices, mediation, shuttle diplomacy, facilitated conversations, conflict coaching, racial healing, informal climate assessment. Preferred Qualifications Additional degree in one of the following: law, counseling psychology, ethnic/gender/diversity studies, higher education, conflict resolution, social work, or a related field. Certificate or formal professional development in mediation, conflict resolution or dispute resolution, organizational psychology, higher education, counseling, or related fields. Demonstrated experience in leadership role(s) in higher education. Possess a deep content knowledge of current diversity, equity, and inclusion laws, trends, topics, research, pedagogical needs, and best practices for strategic university DEI and belonging decision making. An astute knowledge of, and demonstrated responsiveness to, the ways socio-cultural forces related to gender, race, ability, class, gender identity, gender expression, etc., systemically impede or propel impacted individuals, groups, and communities. Cultural competency and awareness to be able to interact positively and effectively with a variety of cultural and ethnic backgrounds and viewpoints and at all levels of management, faculty, staff, and students. Must be open, objective, and must seek to understand issues from multiple perspectives. The ombudsperson should be innovative in developing options that are responsive to differing needs. Excellent listening skills including familiarity with emotional intelligence, psychological safety, and effective communication skills. Experience in a unionized working environment. Ability to collaborate and partner with departments and units across campus to effectively implement response protocols and to ensure a holistic response to conflict and bias incidents within the campus community. Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or groups, analyze, and define the problem, draw valid conclusions, and project consequences and various alternatives of action. Ability to research/analyze data and recommend policies or procedures. Ability to learn and explain state, federal, CSU and CPP policies and procedures. Ability to maintain neutrality, confidentiality, build trust, and handle sensitive communications. Nominations and Applications The Search Committee will begin reviewing candidates immediately and will continue until the position is filled. Priority consideration will be given to materials received by January 16, 2024. To apply a candidate should submit 1) a letter of intent addressing how the candidate’s experiences match the position requirements; 2) a current CV/resume; and 3) contact information for at least five professional references, including email addresses and a brief note of the candidate’s working relationship with each. References will not be contacted without the prior knowledge and approval of the candidate and at a later stage in the search. If you have any questions or if you have a disability and need accommodation with pre-employment processes (applications, interviews, etc.), please email CPPDCRUO@academic.search.org. Academic Search is assisting Cal Poly Pomona in this search. To ensure full consideration, inquiries, nominations, and applications (PDF preferred) should be submitted electronically, in confidence, to: CPPDCRUO@academic.search.org. Nominators and prospective candidates may arrange a confidential conversation about this opportunity with the two senior consultants leading this search: Cynthia M. Patterson at Cynthia.Patterson@academicsearch.org . or Maria Thompson at Maria.Thompson@academicsearch.org Additional information about the institution can be found at https://www.cpp.edu. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . Employment Requirements: The salary for this position will be $135,000-$165,000. More information is available at: https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf California State Polytechnic University, Pomona is an Equal Opportunity Employer, including veterans/disability. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on protected status. The university hires only individuals lawfully authorized to work in the United States. The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interests on an annual basis, complete ethics training within 6 months of appointment, and take this training every other year thereafter. A background check (including a criminal record check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment. Cal Poly Pomona is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. Cal Poly Pomona is an Equal Opportunity Employer. About Academic Search Academic Search, Inc. is assisting Cal Poly Pomona in this work. For more than four decades, Academic Search has offered executive search services exclusively to institutions of higher education. Academic Search was founded on the principle of strengthening higher education leadership through professional search services. We are the only search firm in the nation with a formal relationship to a premier leadership development program. As the subsidiary of the American Academic Leadership Institute (AALI), Academic Search provides substantial financial support to a number of leadership identification, development, and support programs across all sectors of public and private higher education. For more information, visit http://www.academicsearch.org/. Advertised: Sep 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sep 10, 2024
Cal Poly Pomona Cal Poly Pomona, recognized as one of the most diverse regional universities in the Western United States as well as nationwide, offers an affordable, life-changing education. Less than 30 miles east of Los Angeles, the campus enjoys the excitement of a diverse metropolitan area while retaining the serenity of a foothill community. As a polytechnic university, Cal Poly Pomona utilizes a technology-enhanced, learn-by-doing approach to education. Students enjoy endless opportunities for involvement in a vibrant and diverse community. A Hispanic-Serving Institution, Cal Poly Pomona is among the top 25 colleges in conferring baccalaureate degrees to Hispanic students. Cal Poly Pomona opened on September 15, 1938, with an all-male enrollment of 110 students as the Voorhis Unit of California State Polytechnic College in San Luis Obispo. It was located on the150-acre San Dimas site of the former Voorhis School for Boys. Breakfast cereal magnate, W.K. Kellogg, deeded 813 acres of land located three miles south of the Voorhis campus to the state of California in 1949. In 1956, 508 students and 44 faculty and staff moved from San Dimas to the Kellogg campus. In a first for the all- male campus, 329 women joined the student body in 1961. The Pomona campus separated from the San Luis Obispo campus in 1966 and became California State Polytechnic College, Kellogg Campus. University status was granted in 1972. Today, the university is part of the 23-campus California State University system. Cal Poly Pomona has nearly 30,000 students and 2,700 faculty and staff. Cal Poly Pomona's history and geography are unlike any other university in the region. Nowhere else can students ride an Arabian horse, practice on a Steinway piano, bring a new product to market, and build a liquid-fueled rocket. Benefitting from a campus community that embraces and learns from the richness of its members' myriad lived experiences, Cal Poly Pomona is alive with academic, social, and volunteer and career development opportunities. Faculty in all disciplines put theory to practice, providing students with opportunities to apply their knowledge in hands-on projects, research collaborations, and valuable internship and service-learning programs. University Rankings Cal Poly Pomona is among the best public universities in the West and is nationally ranked for helping students achieve economic success. As an inclusive polytechnic university, Cal Poly Pomona cultivates success through experiential learning, discovery, and innovation. Cal Poly Pomona embraces local and global challenges and transforms lives. When it comes to quality education, affordability, and career prospects for graduates, Cal Poly Pomona consistently ranks among the best universities in the country. While each ranking is a snapshot of achievement, taken collectively, they provide a picture of a diverse, learn-by-doing university whose students graduate with the skills needed to succeed in a dynamic, evolving work environment. Money Magazine recognized Cal Poly Pomona as one of the “2024 Best Colleges in America,” receiving 4.5 out of 5 stars based on quality of education, affordability, and student outcomes. U.S. News & World Report 2024 Best Colleges ranks Cal Poly Pomona as No. 3 among “Regional Universities West,” a region that covers 15 states, as well as No. 2 among “Top Public Schools in the West” and No. 2 on the “Best Colleges for Veterans” in the region. Money Magazine ranked the College of Business Administration No. 5 in California and No. 30 in the nation on its 2022 “Best Colleges for Business Majors.” Forbes’ third annual “America’s Best Value College” list ranks Cal Poly Pomona among the best in the nation for a student’s return on investment. The university was No. 59 among the 300 schools that made the list. Social Mobility Cal Poly Pomona’s success in admitting and graduating students from lower-economic backgrounds is also receiving attention. The Wall Street Journal listed the university as the top polytechnic and No. 11 on its list of “2024 best U.S. Colleges for Social Mobility.” The Washington Monthly ranked Cal Poly Pomona as the top polytechnic and No. 14 in its ranking for “2023 Best Bang for the BuckColleges.” CollegeNet ranked the university No. 17 in the nation on its “2022 Social Mobility Index.” Diverse Student Body Diverse Issues in Higher Education recognized Cal Poly Pomona as No. 20 in the nation for the most bachelor’s degrees awarded to minoritized students on its “2022 Top 100 Degrees Conferred” list. The university was also No. 13 for bachelor’s degrees earned by Hispanic students and No. 20 for bachelor’s degrees earned by Asian American students. Recognition of Individual Program Excellence U.S. News & World Report recognized the College of Engineering at No. 9 among the nation’s “2024 Best Undergraduate Engineering Programs” where a doctorate was not offered, and No. 3 in the state. Several individual departments were also in the top 10: No. 2 Computer Engineering, No. 3 Mechanical Engineering and Electrical/Electronic/Computer Engineering, and No. 4 Civil Engineering. The Collins College of Hospitality Management is ranked No. 5 in CEO World Magazine ’s 2023 “Best Hospitality and Hotel Management Schools in The World” list. The list goes on, with many additional colleges, departments, and programs ranking highly in the region and the nation. University Leadership The new Director of Conflict Resolution Services and University Ombuds will have a reporting line directly to President Soraya Coley. Dr. Soraya M. Coley became the sixth president of Cal Poly Pomona in January 2015 after more than twenty years of leadership in higher education, pledging to be a leader who is “student-centered, faculty- and staff-focused, and community-minded”. Dr. Coley, the first woman to be named president of Cal Poly Pomona, ushered in a new era of strategic leadership for the campus, establishing a vision for Cal Poly Pomona as a model for an inclusive polytechnic university that inspires creativity, discovery, and innovation, embraces local and global challenges, and transforms lives. In 2023, she received the American Council on Education (ACE) Donna Shavlik Award that honors an individual who demonstrates a sustained commitment to advancing women in higher education through leadership and career development, campus climate, and mentoring. She has served as the ACE Southern California Women’s Network presidential sponsor for four years. In 2022, she was listed as one of the Los Angeles Business Journal 500 - a list of the most influential and most impactful professionals in the Los Angeles region. The Leadership Opportunity The Director of Conflict Resolution Services and University Ombuds will be a campus-wide leader in strengthening the campus culture and climate and enlivening a sense of community and belonging. CPP’s 2017 Strategic Plan affirms its institutional values of fostering an inclusive, welcoming and respectful environment where we nurture relationships and where our individual and collective actions reflect our commitment to one another. As an expression of these values, a strategic initiative focused on advancing organizational development and employee excellence aims to foster a culture of care for employees that is people-centered and helps to develop their skills and talents. In alignment with the Strategic Plan, the position has emerged from two years of extensive internal dialogue culminating in a renewed institutional commitment to creating a coordinated set of aligned people-centered functions that collectively will contribute to a healthy campus culture and climate and a responsive, accountable institution. In March of 2023, President Coley charged a working group of administrators to advance a proposal for a recommended structure, staffing, goals, services, and outcomes for a university Conflict Resolution/Ombuds function that would address broad community concerns from students, staff, and faculty. This charge followed the submission of the report of an Academic Senate Working Group on Conflict Management/Dispute Resolution/Mediation in December 2022, which was focused specifically on the needs of faculty, as well as the preliminary recommendations from the CSU System’s Title IX/DHR Assessment. Mindful of both immediate needs and the desired future scope of the function to serve the community, the university working group convened several meetings in the spring of 2023 during which they reviewed best practices, considered structures and models in place at other institutions, reviewed desired qualifications for personnel, and sought understanding of the operational assets currently in place at CPP. After discussions with the Academic Senate, college deans and department chairs as well as other key campus stakeholders - in which all agreed upon the seriousness of purpose for the new office - the university working group recommended a model that will effectively serve faculty, staff, and students. These efforts resulted in the creation of a multi-year plan to develop the Office of Conflict Resolution Services and University Ombuds. The first step in that plan is to hire a new Director/Ombuds to lead efforts to translate the university’s vision and plan for these services into action. The Director is charged with shaping and realizing the vision for Conflict Resolution Services & Ombuds as an accessible entry point for all community members with a dual purpose of listening/providing guidance as well as building the capacity of individuals and groups to navigate and resolve conflicts. In leading and developing the newly created office, the Director/Ombuds will play a critical role in empowering members of the CPP community to manage conflict effectively by developing individuals’ skills needed for productive dialogue, collaborative relationships, and healthy learning and work environments. The Director/Ombuds will report directly to the President. They will also operate independently of line and staff reporting structures. To promote access and the Director’s ability to engage in problem-solving, they will be a part of the newly created organizational unit of People, Culture, and Institutional Affairs (PCIA). PICA includes the following units, each sharing a commitment to fostering collaboration and communities of practice: Office of the President Employee & Organizational Development & Advancement Employee Labor Relations Office of Equity and Compliance Inclusive Excellence Strategic Communications Conflict Resolution Services and Ombuds In addition, the Director/Ombuds will retain critical partnerships and collaboration with the Dean of Students and Faculty Affairs. The Office of Conflict Resolution Services & Ombuds Informed by internal work already completed on the vision, purpose, and scope of services, the Director/Ombuds will further shape the direction and implement the plan for creating the Office of Conflict Resolution Services and Ombuds. Vision and Purpose : The purpose is to promote mutual respect, civility, and support an ethical and responsive culture for members of the CPP community by providing confidential, impartial, and informal conflict resolution services, problem-solving support, recommendations to appropriate resources and tools, and guidance on questions or concerns related to university structure, policies, procedures, and practices. Proposed Scope of Services: Provide proactive training and development for members of the campus community in healthy workplace interactions, well-being practices, navigating difficult conversations and constructive conflict resolution. Serve as a strategic thought partner in identifying solutions to problems. Help to identify areas and sources of conflict. Provide resources and information about university policies and systems. Provide referrals to and/or offering a range of options for addressing issues and concerns, such as facilitated conversations, conflict coaching, restorative justice circling, alternative dispute resolution, informal climate assessments, and mediation. Identify themes of concern for university leadership and recommend associated approaches to address them including changes to policies and practices. 2024: Year 1 Goals/Objectives Hire and onboard office support staff. Assess immediate campus needs in light of and beyond the existing working group recommendations. Establish relationships with campus partners and collaborators. Develop mission and vision for the office in alignment with the university’s strategic plan. Develop and formalize Office Charter. Develop initial programmatic offerings (in consideration of existing resources) and begin providing services. Implement campus selected case management solution. Formalize the community of practice and develop a routine process for collaboration and consultation. Develop and communicate internal procedures and standards of operation. Educate the campus and raise awareness/visibility of the Office. 2025: Year 2 Goals/Objectives Continue assessment and prioritization of needs. Scale programmatic offerings and services in response to community needs. Develop assessment plan (utilization and satisfaction). Develop reporting mechanisms and provide a schedule for sharing insights on patterns and areas of concern with university leadership and with the campus. Scale staffing to include student and/or faculty fellows and additional professional staffing as emerging needs require. Required Qualifications Education: Master's degree from an accredited university and/or college in one of the following: law, counseling psychology, ethnic/gender/diversity studies, higher education, social work, psychology, higher education, dispute resolution, legal studies, or relevant field. Experience: At least 5 years of progressive experience in facilitating/mediating the resolution of problems and conflicts within higher education. Experience developing bias and conflict resolution educational materials and trainings. Training and experience in specific conflict resolution methods, such as restorative practices, mediation, shuttle diplomacy, facilitated conversations, conflict coaching, racial healing, informal climate assessment. Preferred Qualifications Additional degree in one of the following: law, counseling psychology, ethnic/gender/diversity studies, higher education, conflict resolution, social work, or a related field. Certificate or formal professional development in mediation, conflict resolution or dispute resolution, organizational psychology, higher education, counseling, or related fields. Demonstrated experience in leadership role(s) in higher education. Possess a deep content knowledge of current diversity, equity, and inclusion laws, trends, topics, research, pedagogical needs, and best practices for strategic university DEI and belonging decision making. An astute knowledge of, and demonstrated responsiveness to, the ways socio-cultural forces related to gender, race, ability, class, gender identity, gender expression, etc., systemically impede or propel impacted individuals, groups, and communities. Cultural competency and awareness to be able to interact positively and effectively with a variety of cultural and ethnic backgrounds and viewpoints and at all levels of management, faculty, staff, and students. Must be open, objective, and must seek to understand issues from multiple perspectives. The ombudsperson should be innovative in developing options that are responsive to differing needs. Excellent listening skills including familiarity with emotional intelligence, psychological safety, and effective communication skills. Experience in a unionized working environment. Ability to collaborate and partner with departments and units across campus to effectively implement response protocols and to ensure a holistic response to conflict and bias incidents within the campus community. Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or groups, analyze, and define the problem, draw valid conclusions, and project consequences and various alternatives of action. Ability to research/analyze data and recommend policies or procedures. Ability to learn and explain state, federal, CSU and CPP policies and procedures. Ability to maintain neutrality, confidentiality, build trust, and handle sensitive communications. Nominations and Applications The Search Committee will begin reviewing candidates immediately and will continue until the position is filled. Priority consideration will be given to materials received by January 16, 2024. To apply a candidate should submit 1) a letter of intent addressing how the candidate’s experiences match the position requirements; 2) a current CV/resume; and 3) contact information for at least five professional references, including email addresses and a brief note of the candidate’s working relationship with each. References will not be contacted without the prior knowledge and approval of the candidate and at a later stage in the search. If you have any questions or if you have a disability and need accommodation with pre-employment processes (applications, interviews, etc.), please email CPPDCRUO@academic.search.org. Academic Search is assisting Cal Poly Pomona in this search. To ensure full consideration, inquiries, nominations, and applications (PDF preferred) should be submitted electronically, in confidence, to: CPPDCRUO@academic.search.org. Nominators and prospective candidates may arrange a confidential conversation about this opportunity with the two senior consultants leading this search: Cynthia M. Patterson at Cynthia.Patterson@academicsearch.org . or Maria Thompson at Maria.Thompson@academicsearch.org Additional information about the institution can be found at https://www.cpp.edu. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . Employment Requirements: The salary for this position will be $135,000-$165,000. More information is available at: https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf California State Polytechnic University, Pomona is an Equal Opportunity Employer, including veterans/disability. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on protected status. The university hires only individuals lawfully authorized to work in the United States. The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interests on an annual basis, complete ethics training within 6 months of appointment, and take this training every other year thereafter. A background check (including a criminal record check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017, as a condition of employment. Cal Poly Pomona is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. Cal Poly Pomona is an Equal Opportunity Employer. About Academic Search Academic Search, Inc. is assisting Cal Poly Pomona in this work. For more than four decades, Academic Search has offered executive search services exclusively to institutions of higher education. Academic Search was founded on the principle of strengthening higher education leadership through professional search services. We are the only search firm in the nation with a formal relationship to a premier leadership development program. As the subsidiary of the American Academic Leadership Institute (AALI), Academic Search provides substantial financial support to a number of leadership identification, development, and support programs across all sectors of public and private higher education. For more information, visit http://www.academicsearch.org/. Advertised: Sep 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Under the general direction of the Director of Services for Students with Disabilities (SSD), the incumbent evaluates eligibility and determines appropriate academic accommodations for enrolled students with physical, perceptual, learning and psychological differences. Responsibilities also involve assisting faculty, staff, and administrators with information regarding appropriate implementation of mandated academic accommodations and working collaboratively with across campus to offer resources and systems of support for SSD students. Insert all duties and responsibilities Counseling/Advising: Through an interactive process and study of medical and educational documents to supplement the students’ presentation, the incumbent will create student accommodations plans, conducts routine follow ups, assess needs, and maintains records of encounters. Under general direction, the incumbent authorizes accommodations on a case-by-case basis that are commensurate with the student’s verified disability through the following measures: Assess for the presence and severity of visual, physical and other disabilities that may affect academic achievement (permanent and temporary). Interview and assesses students’ accommodation needs through an interactive process and a thorough review of other pertinent information that may be of a sensitive or confidential nature. Solicit medical/psychiatric/educational documents when necessary to elucidate the diagnosis(es) to inform appropriate accommodation decisions. Troubleshoot functional limitations by identifying the problems, think them through, evaluate them realistically, deal with their aptitudes and abilities as related to their particular needs and circumstances, select suitable goals, and implement corrective measures to alleviate skills deficiencies that have a persistent untoward effect on academic achievement. Document the results and disposition in the database. Contribute to innovation in counseling services by working with department staff and other campus professionals to design student success programs and services. Provide counselor coverage as necessary to maintain SSD operational needs. Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; Carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Case Coordination: Routinely identifies by grade point average, length of time to degree and International Classification of Diseases (ICD-9) codes, students that are at high risk for academic failure to develop innovative accommodation plans and identify resources that will better meet their needs. Consults with the Chancellor’s Office and various government agencies relating to disability legislation such as the Office Civil Rights (OCR), the Department of Justice (DOJ), and Americans with Disabilities Act (ADA) Hotline regarding accessibility and accommodation challenges on assigned caseload. Collaborates with SSD staff and on- and off- campus departments to meet student resource needs. Coordinates students’ requests for Personal Care Attendants (PCA) with on campus departments and off campus agencies and provides referrals for students as solicited. Works with the SSD Accommodations Support Coordinator to ensure that class aides are in place expeditiously. Assists students requesting accommodation services to include notetaking and Smartpen services, exam accommodation services, mobility services, assistive technology and accessible furniture, labs and classrooms. Serves as an advocate for the student with CSUSB and with outside service agencies. Orients students to campus evacuation procedures and provides class schedules to risk management and University Police Department (UPD) for all students that cannot self-evacuate in a campus emergency. Collaboration: Promotes disability awareness among faculty and staff through in-service trainings. Provides guidance on physical and visual disability-related legislation to CSUSB staff and faculty. Assists in the development and implementation of special programs focusing on student access and retention. Consults with colleagues at post-secondary education institutions and at workshops. Assists with the supervision of graduate-level interns. Develops and maintains close working relationships with disabled student counseling personnel in feeder high schools, local community colleges, and community resource agencies to aid in student transition. Serves on department, university-wide and community committees. Vocational: Introduces appropriate students on caseload to the WorkAbility IV program (WA-IV) and refers them to the Program Administrative Coordinator (PAC). Provides WA-IV students on caseload with disability-related employment information and employment preparation regarding how/when to disclose one’s disability to an employer, self-disclosure, how to request legal accommodations for the interview and hiring process and to ensure that accommodations are implemented in a timely manner. Participates in WA-IV activities as requested. Diversity and Ethics: Attends diversity and ethics trainings and demonstrates sensitivity to the diverse socioeconomic, cultural, ethnic, disability and sexual orientation of students. Other classification related duties as assigned. Minimum Qualifications: Required Education and Experience Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Required Qualifications Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Preferred Qualifications Have experience with ADA, section 504, and working with Students with Disabilities Ability to keep up with a fast-paced, environments with diverse personalities and job responsibilities within the office Compensation and Benefits Anticipated Hiring Range: $5,276 - $5,399 per month Classification Salary Range: $5,276 - $7,517 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is August 23, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Aug 09 2024 Pacific Daylight Time Applications close: Aug 23 2024 Pacific Daylight Time Closing Date/Time:
Aug 10, 2024
Job Summary: Under the general direction of the Director of Services for Students with Disabilities (SSD), the incumbent evaluates eligibility and determines appropriate academic accommodations for enrolled students with physical, perceptual, learning and psychological differences. Responsibilities also involve assisting faculty, staff, and administrators with information regarding appropriate implementation of mandated academic accommodations and working collaboratively with across campus to offer resources and systems of support for SSD students. Insert all duties and responsibilities Counseling/Advising: Through an interactive process and study of medical and educational documents to supplement the students’ presentation, the incumbent will create student accommodations plans, conducts routine follow ups, assess needs, and maintains records of encounters. Under general direction, the incumbent authorizes accommodations on a case-by-case basis that are commensurate with the student’s verified disability through the following measures: Assess for the presence and severity of visual, physical and other disabilities that may affect academic achievement (permanent and temporary). Interview and assesses students’ accommodation needs through an interactive process and a thorough review of other pertinent information that may be of a sensitive or confidential nature. Solicit medical/psychiatric/educational documents when necessary to elucidate the diagnosis(es) to inform appropriate accommodation decisions. Troubleshoot functional limitations by identifying the problems, think them through, evaluate them realistically, deal with their aptitudes and abilities as related to their particular needs and circumstances, select suitable goals, and implement corrective measures to alleviate skills deficiencies that have a persistent untoward effect on academic achievement. Document the results and disposition in the database. Contribute to innovation in counseling services by working with department staff and other campus professionals to design student success programs and services. Provide counselor coverage as necessary to maintain SSD operational needs. Determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; Carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Case Coordination: Routinely identifies by grade point average, length of time to degree and International Classification of Diseases (ICD-9) codes, students that are at high risk for academic failure to develop innovative accommodation plans and identify resources that will better meet their needs. Consults with the Chancellor’s Office and various government agencies relating to disability legislation such as the Office Civil Rights (OCR), the Department of Justice (DOJ), and Americans with Disabilities Act (ADA) Hotline regarding accessibility and accommodation challenges on assigned caseload. Collaborates with SSD staff and on- and off- campus departments to meet student resource needs. Coordinates students’ requests for Personal Care Attendants (PCA) with on campus departments and off campus agencies and provides referrals for students as solicited. Works with the SSD Accommodations Support Coordinator to ensure that class aides are in place expeditiously. Assists students requesting accommodation services to include notetaking and Smartpen services, exam accommodation services, mobility services, assistive technology and accessible furniture, labs and classrooms. Serves as an advocate for the student with CSUSB and with outside service agencies. Orients students to campus evacuation procedures and provides class schedules to risk management and University Police Department (UPD) for all students that cannot self-evacuate in a campus emergency. Collaboration: Promotes disability awareness among faculty and staff through in-service trainings. Provides guidance on physical and visual disability-related legislation to CSUSB staff and faculty. Assists in the development and implementation of special programs focusing on student access and retention. Consults with colleagues at post-secondary education institutions and at workshops. Assists with the supervision of graduate-level interns. Develops and maintains close working relationships with disabled student counseling personnel in feeder high schools, local community colleges, and community resource agencies to aid in student transition. Serves on department, university-wide and community committees. Vocational: Introduces appropriate students on caseload to the WorkAbility IV program (WA-IV) and refers them to the Program Administrative Coordinator (PAC). Provides WA-IV students on caseload with disability-related employment information and employment preparation regarding how/when to disclose one’s disability to an employer, self-disclosure, how to request legal accommodations for the interview and hiring process and to ensure that accommodations are implemented in a timely manner. Participates in WA-IV activities as requested. Diversity and Ethics: Attends diversity and ethics trainings and demonstrates sensitivity to the diverse socioeconomic, cultural, ethnic, disability and sexual orientation of students. Other classification related duties as assigned. Minimum Qualifications: Required Education and Experience Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Required Qualifications Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Preferred Qualifications Have experience with ADA, section 504, and working with Students with Disabilities Ability to keep up with a fast-paced, environments with diverse personalities and job responsibilities within the office Compensation and Benefits Anticipated Hiring Range: $5,276 - $5,399 per month Classification Salary Range: $5,276 - $7,517 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is August 23, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Aug 09 2024 Pacific Daylight Time Applications close: Aug 23 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Administrative Support Coordinator II Hours: Hourly/Intermittent - Temporary FLSA: Non-exempt Anticipated Hiring Salary: $25.00 per hour* CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: Priority Screening Date extended to July 1, 2024 Recruitment Status: Open Until Filled This is a temporary, hourly intermittent position through December 1, 2024, with the potential of renewal based on budget and/or operations needs. ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of University Affairs, Ceremonies and Events and in conjunction with the assigned Event Specialist, the Event Coordinator works on an intermittent hourly basis to 1) coordinate and execute events as assigned and 2) supports and assists the UACE team to execute campus-wide events and ceremonies; always ensuring all campus events are held safely and successfully within the established protocols and guidelines. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Coordination and Execution of Events: Works independently and in conjunction with other department members, to coordinate and execute campus wide events. Applies appropriate event policies and procedures. Addresses events coordination challenges using reasoning, interpretation, and application of standard event theories and principles to recommend the wisest course of action. Troubleshoots and solves challenges which arise during events independently and with the support of the other department members. Coordinates tasks including, but not limited to food and beverage service, set-up, breakdown, decorations, safety training, check-in, meet and greet, and ensuring safety measure as implemented. Provides instruction and direction to students, volunteers, vendors, guests and/or other events personnel to ensure compliance with policies and procedures. Coordinates administrative services including but not limited to facilities maintenance, repairs, landscaping, custodial, and building security as it relates to assigned events. Collaborates with the multi-media tech specialist to identify and communicate sound system requirements and other technical equipment needs where applicable. Also supports the multimedia tech specialist as required with equipment operation, setups and breakdowns. Provides exemplary customer service and maintains professionalism to all internal and external contacts. Support and Assist UACE Team to Execute Campus Wide Events Attend meetings, take meeting notes, prepares and distributes post-meeting reports and surveys, and follows up on action items. Updates department website as needed. Contributes to and maintains the department's shared comprehensive system of files and records for both electronic and physical materials, including shared calendar. Assists with preparation of estimates, facility use agreements, and interim and final sales orders and payment of invoices relating to events. May work with the department biller and budget analyst to track expenses and forecast event costs. Supports virtual events using Zoom and other virtual event platforms, using knowledge of the latest technical services available to the campus that includes online meetings, interpreter services, closed caption services, and other computing services to meet the needs of internal and external clients where appropriate or necessary. Supports the coordination of the summer conference programs and University House events where appropriate. Coordinates a range of post-event assessments to inform future planning practices. Provide backup administrative and event support. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Must be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures. Thorough mastery of English grammar, spelling, punctuation and editing. Working knowledge of budget policies and procedures. Expertise in using office software packages, technology, and systems. Ability to: independently handle multiple work unit priorities and projects; interpret and apply independently a wide variety of policies and procedures, and use judgment and discretion to act when precedents do not exist; troubleshoot most office administration problems and respond to all inquiries and requests related to assigned functions; understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas; analyze operational and procedural problems and develop, recommend and evaluate proposed solutions; perform business math, analyze budgetary data, and make accurate projections requiring some inference; effectively write and present own reports; effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations; and use negotiation and persuasion skills to achieve results and expedite projects. MINIMUM QUALIFICATIONS: Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and the ability to clearly communicate orally and in writing. Knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. SPECIALIZED SKILLS REQUIRED : Must be capable of independently coordinating and scheduling multiple functions and handling multiple priorities. Superior customer service skills and demonstrated ability to work effectively with all levels of staff, faculty, and students to plan and coordinate campus events. Thorough knowledge of office systems and ability to effectively use a broad range of technology, systems, and packages. General knowledge of event planning, operations, production and technical services. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. PREFERRED QUALIFICATIONS: Three (3) plus years of conference and event planning and coordination. Experience managing residential conference programs. Higher education experience. Technical fluency with Microsoft Office Professional Suite, Oracle PeopleSoft/CMS baseline system, 25Live space scheduling system (power user/administrator rights), Zoom (meeting and webinar), and Google docs, spreadsheets, email and calendaring systems. Knowledge of university operations, programs, and procedures; preferably in regards to event and centralized scheduling. Highly desirable: Demonstrated understanding of and commitment to the CSUMB Vision Statement and the core values of applied, active, and project-based learning activities; interdisciplinary; multicultural and global perspectives; technological sophistication; service learning; ethical reflection and practice; and collaboration. Experience working with a diverse and multicultural population. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. This position has been designated as a sensitive position with responsibility or access/possession of building master or sub-master keys for building access. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. This position requires a flexible schedule to accommodate evenings and/or weekend work. Sensitive Positions - This position has been designated as a sensitive position with: access to, or control over, cash, checks, credit cards, and/or credit card account information responsibility or access/possession of building master or sub-master keys for building access access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ) This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. PHYSICAL WORK ENVIRONMENT : Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Ability to lift 25 pounds. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : Employees who are not initially eligible upon hire date for CalPERS retirement membership are required to participate in the CSU Part-time/Seasonal/Temporary (PST) Retirement Plan in lieu of Social Security. Employees enrolled in this program contribute 7.5% of their gross wages, on a pre-tax basis, to a retirement account that is available after separation of employment. CSUMB offers health or FlexCash benefits to employees in eligible positions under the Affordable Care Act (ACA). There may be other benefits available depending on appointment type. Please refer to the CSU Voluntary Benefits Plans . APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Nov 03 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Classification: Administrative Support Coordinator II Hours: Hourly/Intermittent - Temporary FLSA: Non-exempt Anticipated Hiring Salary: $25.00 per hour* CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: Priority Screening Date extended to July 1, 2024 Recruitment Status: Open Until Filled This is a temporary, hourly intermittent position through December 1, 2024, with the potential of renewal based on budget and/or operations needs. ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of University Affairs, Ceremonies and Events and in conjunction with the assigned Event Specialist, the Event Coordinator works on an intermittent hourly basis to 1) coordinate and execute events as assigned and 2) supports and assists the UACE team to execute campus-wide events and ceremonies; always ensuring all campus events are held safely and successfully within the established protocols and guidelines. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Coordination and Execution of Events: Works independently and in conjunction with other department members, to coordinate and execute campus wide events. Applies appropriate event policies and procedures. Addresses events coordination challenges using reasoning, interpretation, and application of standard event theories and principles to recommend the wisest course of action. Troubleshoots and solves challenges which arise during events independently and with the support of the other department members. Coordinates tasks including, but not limited to food and beverage service, set-up, breakdown, decorations, safety training, check-in, meet and greet, and ensuring safety measure as implemented. Provides instruction and direction to students, volunteers, vendors, guests and/or other events personnel to ensure compliance with policies and procedures. Coordinates administrative services including but not limited to facilities maintenance, repairs, landscaping, custodial, and building security as it relates to assigned events. Collaborates with the multi-media tech specialist to identify and communicate sound system requirements and other technical equipment needs where applicable. Also supports the multimedia tech specialist as required with equipment operation, setups and breakdowns. Provides exemplary customer service and maintains professionalism to all internal and external contacts. Support and Assist UACE Team to Execute Campus Wide Events Attend meetings, take meeting notes, prepares and distributes post-meeting reports and surveys, and follows up on action items. Updates department website as needed. Contributes to and maintains the department's shared comprehensive system of files and records for both electronic and physical materials, including shared calendar. Assists with preparation of estimates, facility use agreements, and interim and final sales orders and payment of invoices relating to events. May work with the department biller and budget analyst to track expenses and forecast event costs. Supports virtual events using Zoom and other virtual event platforms, using knowledge of the latest technical services available to the campus that includes online meetings, interpreter services, closed caption services, and other computing services to meet the needs of internal and external clients where appropriate or necessary. Supports the coordination of the summer conference programs and University House events where appropriate. Coordinates a range of post-event assessments to inform future planning practices. Provide backup administrative and event support. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Must be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures. Thorough mastery of English grammar, spelling, punctuation and editing. Working knowledge of budget policies and procedures. Expertise in using office software packages, technology, and systems. Ability to: independently handle multiple work unit priorities and projects; interpret and apply independently a wide variety of policies and procedures, and use judgment and discretion to act when precedents do not exist; troubleshoot most office administration problems and respond to all inquiries and requests related to assigned functions; understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas; analyze operational and procedural problems and develop, recommend and evaluate proposed solutions; perform business math, analyze budgetary data, and make accurate projections requiring some inference; effectively write and present own reports; effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations; and use negotiation and persuasion skills to achieve results and expedite projects. MINIMUM QUALIFICATIONS: Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and the ability to clearly communicate orally and in writing. Knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. SPECIALIZED SKILLS REQUIRED : Must be capable of independently coordinating and scheduling multiple functions and handling multiple priorities. Superior customer service skills and demonstrated ability to work effectively with all levels of staff, faculty, and students to plan and coordinate campus events. Thorough knowledge of office systems and ability to effectively use a broad range of technology, systems, and packages. General knowledge of event planning, operations, production and technical services. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. PREFERRED QUALIFICATIONS: Three (3) plus years of conference and event planning and coordination. Experience managing residential conference programs. Higher education experience. Technical fluency with Microsoft Office Professional Suite, Oracle PeopleSoft/CMS baseline system, 25Live space scheduling system (power user/administrator rights), Zoom (meeting and webinar), and Google docs, spreadsheets, email and calendaring systems. Knowledge of university operations, programs, and procedures; preferably in regards to event and centralized scheduling. Highly desirable: Demonstrated understanding of and commitment to the CSUMB Vision Statement and the core values of applied, active, and project-based learning activities; interdisciplinary; multicultural and global perspectives; technological sophistication; service learning; ethical reflection and practice; and collaboration. Experience working with a diverse and multicultural population. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. This position has been designated as a sensitive position with responsibility or access/possession of building master or sub-master keys for building access. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. This position requires a flexible schedule to accommodate evenings and/or weekend work. Sensitive Positions - This position has been designated as a sensitive position with: access to, or control over, cash, checks, credit cards, and/or credit card account information responsibility or access/possession of building master or sub-master keys for building access access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ) This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. PHYSICAL WORK ENVIRONMENT : Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. Ability to lift 25 pounds. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : Employees who are not initially eligible upon hire date for CalPERS retirement membership are required to participate in the CSU Part-time/Seasonal/Temporary (PST) Retirement Plan in lieu of Social Security. Employees enrolled in this program contribute 7.5% of their gross wages, on a pre-tax basis, to a retirement account that is available after separation of employment. CSUMB offers health or FlexCash benefits to employees in eligible positions under the Affordable Care Act (ACA). There may be other benefits available depending on appointment type. Please refer to the CSU Voluntary Benefits Plans . APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Nov 03 2023 Pacific Daylight Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Support the efficient functioning of financial operations within the department. As a crucial role within the team, it plays a central role in maintaining financial processes and ensuring accuracy and compliance. The Administrative Support Coordinator (ASC II) strategically and analytically assesses the needs of individuals and projects by coordinating and delegating administrative support for specific projects and day-to-day tasks for individuals at all levels within the organization and provides training to all levels in standard office and campus procedures. Enter, adjust, and analyze student/graduate employment, reconciling budget reports, and maintaining accurate expense reporting in budgets, an administrative workflow involving research, and consistent communication and interaction for campus operations with constantly changing procedures. Administrative Support Coordinator (ASC II) continuously works with other university departments in areas such as student employment, purchasing, and payroll. Duties and responsibilities BUDGET/ADMINISTRATIVE Provides support to the Financial Operations Analyst. Assist in the comprehensive reporting and reconciliation of all state, Lottery, Trust and Auxiliary accounts within the Academic Success and Undergraduate Advising (ASUA) units biweekly. Under direction, handle multiple work unit priorities and projects such as analyzing budgetary data to make accurate projections while also recording and tracking corresponding records pertaining to budget transfers to and from the units and transfer of expenses. Help monitor expenditures charged to state and auxiliary accounts. Reconcile the Pay Detail report by recording and tracking the information monthly. Work with college ASC that re-assigned time, and awards to help ensure the Academic Success and Undergraduate Advising (ASUA) pays the college all funds owed. Gather, prepare, and submit necessary documentation such as Independent Contractor, Unauthorized Purchase Explanation/Certification(UPEC), to input requisitions into the Common Financial Services System for Financial Operations Analyst approval. Prepare and submit requests for invoices from department expenses periodically as they occur to ensure payments are rendered. Make purchases on Pro-card for departmental needs and each month ensure precise account charges and meticulous record-keeping. Track all other departments’ Administrative Support Coordinator (ASCs’) Procard purchases and record in appropriate budget spreadsheets to assist in creating accurate reports. Assist with submission of Transfer of Expenses and Payroll Expenditure transfers at the request of Financial Operations Analyst. Assist with quarterly lecture contracts by sorting contracts by by conducting research, analysis, and evaluation to develop or recommend solutions as needed. Provide lead work direction to staff on clerical functions related to lecture contracts, including but not limited to sorting contracts by units, alphabetizing, and stamping. Coordinate with staff to support PeopleSoft Temp Faculty or Workforce Administration by entering faculty special consultant information for payment processing and tracking overload. Assist with higher-level administrative functions such as facilitating the hiring of graduate assistants and instructional student assistants through OnBase. Prepare and generate reports for the coordinator and Dean's approval. Executes hiring of all student assistants in various units, implements a system of distribution of checks, and creates conventional file records to maintain documentation of picked-up pay warrants. Administrative Support Coordinator (ASC) will also identify and record relevant hours worked by student assistants to assist the Financial Operations Analyst by analyzing salary trends and creating projections for Instructional Student Assistants, Graduate Assistants, and Student Assistants salaries. Create and maintain a confidential system of records for all ASUA student employees, graduate assistants, and instructional student assistants that contain pay rates, SSNs, Student IDs’, and other sensitive and proprietary information needed for files. Effectively create and update timesheet training for student employees by researching current changes in policies so that it reflects the most up-to-date information. Conduct the training for every new Academic Success and Undergraduate Advising (ASUA) Student Assistant (SA) hire. PAYROLL Responsible for maintaining and monitoring hours of student workers in all ASUA units in budgets to maintain accurate records of salary expenses monthly. Collect student assistant and ISA timesheets from various departments each month and review them before submitting student listings with attached timesheets to the Financial Operations Analyst for final review/Approval. When necessary, submit termination paperwork, pay increases, and position changes via Cherwell or through the Federal work-study process for Student Assistants to be approved by corresponding supervisors and MPPs. PROGRAM SUPPORT Under the direction of the Financial Operations Analyst (FOA), provide administrative support to the Marketing unit- such as ordering promotion items. Submit Requests for Invoices and Chargebacks for services acquired for programing, such as room bookings and catering requests. Coordinate of logistics for a variety of complex projects and large-scale events, meetings, workshops, and trainings, orchestrating seamless communication with internal or external vendors to ensure precise execution of catering services, room reservations, etc. Through meticulous coordination and strategic efforts, they will optimize solutions to meet the diverse needs of departmental events, enhancing overall efficiency and satisfaction. CLERICAL SUPPORT Other duties will include filling, archiving, and shredding. May assist with research and/or gather data to complete special requests/projects. ASC II is tasked with tackling a broad spectrum of operational and procedural hurdles encountered within the office setting. These challenges can encompass various administrative complexities, such as troubleshooting workflow processes, resolving logistical issues, and ensuring adherence to the department’s financial protocols and policies. In addressing these challenges, the ASC II may find themselves delving into intricate details, conducting thorough research, and employing analytical techniques to gather and evaluate relevant information. Provide lead work direction for front desk and student assistants and act as backup for front desk maintenance. This dual role entails providing guidance and support to student assistants, ensuring efficient front desk operations, and stepping in when needed to address incoming student issues/concerns, further enhancing the smooth functioning of office procedures. The ASC II will analyze workflow patterns, identify inefficiencies, maintain procedures, and make informed decisions to enhance operations. Continuous analysis allows them to identify areas for improvement and implement proactive measures, ensuring smooth front desk operations and maintenance efficiency. Assist all Academic Success and Undergraduate Advising (ASUA) units as needed Plus added one-time special projects. Evening and weekend hours may be required during Summer Orientation and Campus events as necessary. Minimum Qualifications: High school diploma or its equivalent Five years of progressively responsible experience in general office clerical or secretarial work or the equivalent. Required Qualifications: In addition to Position Skill Level I knowledge and skill requirements, work assignments typically require: Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Preferred Qualifications: University Policies and Procedures, PeopleSoft access, Event Management System (EMS), OnBase and CourseLeaf (CLSS) Strong Excel experience. A thorough office methods, procedures, and practices are required Effectively use collaboration, critical thinking, analytical skills, and budget practices to provide the ability to understand and operate within various departments by creating quick and effective solutions. General Office clerical experience Excellent oral and written communication skills, as well as interpersonal and organizational skills Must be able to organize, coordinate, and prioritize multiple tasks and work with a diverse group. Leveraging their ability to use negotiation and persuasion skills to achieve results and expedite projects. The ability to multitask on a daily basis is essential and required. The ability to maintain and organize records and files. The ability to learn and interpret independently and apply a sense of judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions. Employees must have a track record of being reliable. Thorough mastery of English grammar, punctuation, and spelling. Demonstrated knowledge and understanding of University Administrative functions Ability to communicate effectively. Demonstrate ability to use MS Office Suite, with particular emphasis on Excel. Compensation and Benefits: Anticipated Hiring Range: $3,865- $4,109 per month Classification Salary Range: $3,865 - $6,336 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-time Non-Exempt Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations. The application deadline is: July 22, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Jun 06 2024 Pacific Daylight Time Applications close: Jul 22 2024 Pacific Daylight Time Closing Date/Time:
Jul 09, 2024
Job Summary: Support the efficient functioning of financial operations within the department. As a crucial role within the team, it plays a central role in maintaining financial processes and ensuring accuracy and compliance. The Administrative Support Coordinator (ASC II) strategically and analytically assesses the needs of individuals and projects by coordinating and delegating administrative support for specific projects and day-to-day tasks for individuals at all levels within the organization and provides training to all levels in standard office and campus procedures. Enter, adjust, and analyze student/graduate employment, reconciling budget reports, and maintaining accurate expense reporting in budgets, an administrative workflow involving research, and consistent communication and interaction for campus operations with constantly changing procedures. Administrative Support Coordinator (ASC II) continuously works with other university departments in areas such as student employment, purchasing, and payroll. Duties and responsibilities BUDGET/ADMINISTRATIVE Provides support to the Financial Operations Analyst. Assist in the comprehensive reporting and reconciliation of all state, Lottery, Trust and Auxiliary accounts within the Academic Success and Undergraduate Advising (ASUA) units biweekly. Under direction, handle multiple work unit priorities and projects such as analyzing budgetary data to make accurate projections while also recording and tracking corresponding records pertaining to budget transfers to and from the units and transfer of expenses. Help monitor expenditures charged to state and auxiliary accounts. Reconcile the Pay Detail report by recording and tracking the information monthly. Work with college ASC that re-assigned time, and awards to help ensure the Academic Success and Undergraduate Advising (ASUA) pays the college all funds owed. Gather, prepare, and submit necessary documentation such as Independent Contractor, Unauthorized Purchase Explanation/Certification(UPEC), to input requisitions into the Common Financial Services System for Financial Operations Analyst approval. Prepare and submit requests for invoices from department expenses periodically as they occur to ensure payments are rendered. Make purchases on Pro-card for departmental needs and each month ensure precise account charges and meticulous record-keeping. Track all other departments’ Administrative Support Coordinator (ASCs’) Procard purchases and record in appropriate budget spreadsheets to assist in creating accurate reports. Assist with submission of Transfer of Expenses and Payroll Expenditure transfers at the request of Financial Operations Analyst. Assist with quarterly lecture contracts by sorting contracts by by conducting research, analysis, and evaluation to develop or recommend solutions as needed. Provide lead work direction to staff on clerical functions related to lecture contracts, including but not limited to sorting contracts by units, alphabetizing, and stamping. Coordinate with staff to support PeopleSoft Temp Faculty or Workforce Administration by entering faculty special consultant information for payment processing and tracking overload. Assist with higher-level administrative functions such as facilitating the hiring of graduate assistants and instructional student assistants through OnBase. Prepare and generate reports for the coordinator and Dean's approval. Executes hiring of all student assistants in various units, implements a system of distribution of checks, and creates conventional file records to maintain documentation of picked-up pay warrants. Administrative Support Coordinator (ASC) will also identify and record relevant hours worked by student assistants to assist the Financial Operations Analyst by analyzing salary trends and creating projections for Instructional Student Assistants, Graduate Assistants, and Student Assistants salaries. Create and maintain a confidential system of records for all ASUA student employees, graduate assistants, and instructional student assistants that contain pay rates, SSNs, Student IDs’, and other sensitive and proprietary information needed for files. Effectively create and update timesheet training for student employees by researching current changes in policies so that it reflects the most up-to-date information. Conduct the training for every new Academic Success and Undergraduate Advising (ASUA) Student Assistant (SA) hire. PAYROLL Responsible for maintaining and monitoring hours of student workers in all ASUA units in budgets to maintain accurate records of salary expenses monthly. Collect student assistant and ISA timesheets from various departments each month and review them before submitting student listings with attached timesheets to the Financial Operations Analyst for final review/Approval. When necessary, submit termination paperwork, pay increases, and position changes via Cherwell or through the Federal work-study process for Student Assistants to be approved by corresponding supervisors and MPPs. PROGRAM SUPPORT Under the direction of the Financial Operations Analyst (FOA), provide administrative support to the Marketing unit- such as ordering promotion items. Submit Requests for Invoices and Chargebacks for services acquired for programing, such as room bookings and catering requests. Coordinate of logistics for a variety of complex projects and large-scale events, meetings, workshops, and trainings, orchestrating seamless communication with internal or external vendors to ensure precise execution of catering services, room reservations, etc. Through meticulous coordination and strategic efforts, they will optimize solutions to meet the diverse needs of departmental events, enhancing overall efficiency and satisfaction. CLERICAL SUPPORT Other duties will include filling, archiving, and shredding. May assist with research and/or gather data to complete special requests/projects. ASC II is tasked with tackling a broad spectrum of operational and procedural hurdles encountered within the office setting. These challenges can encompass various administrative complexities, such as troubleshooting workflow processes, resolving logistical issues, and ensuring adherence to the department’s financial protocols and policies. In addressing these challenges, the ASC II may find themselves delving into intricate details, conducting thorough research, and employing analytical techniques to gather and evaluate relevant information. Provide lead work direction for front desk and student assistants and act as backup for front desk maintenance. This dual role entails providing guidance and support to student assistants, ensuring efficient front desk operations, and stepping in when needed to address incoming student issues/concerns, further enhancing the smooth functioning of office procedures. The ASC II will analyze workflow patterns, identify inefficiencies, maintain procedures, and make informed decisions to enhance operations. Continuous analysis allows them to identify areas for improvement and implement proactive measures, ensuring smooth front desk operations and maintenance efficiency. Assist all Academic Success and Undergraduate Advising (ASUA) units as needed Plus added one-time special projects. Evening and weekend hours may be required during Summer Orientation and Campus events as necessary. Minimum Qualifications: High school diploma or its equivalent Five years of progressively responsible experience in general office clerical or secretarial work or the equivalent. Required Qualifications: In addition to Position Skill Level I knowledge and skill requirements, work assignments typically require: Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Preferred Qualifications: University Policies and Procedures, PeopleSoft access, Event Management System (EMS), OnBase and CourseLeaf (CLSS) Strong Excel experience. A thorough office methods, procedures, and practices are required Effectively use collaboration, critical thinking, analytical skills, and budget practices to provide the ability to understand and operate within various departments by creating quick and effective solutions. General Office clerical experience Excellent oral and written communication skills, as well as interpersonal and organizational skills Must be able to organize, coordinate, and prioritize multiple tasks and work with a diverse group. Leveraging their ability to use negotiation and persuasion skills to achieve results and expedite projects. The ability to multitask on a daily basis is essential and required. The ability to maintain and organize records and files. The ability to learn and interpret independently and apply a sense of judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions. Employees must have a track record of being reliable. Thorough mastery of English grammar, punctuation, and spelling. Demonstrated knowledge and understanding of University Administrative functions Ability to communicate effectively. Demonstrate ability to use MS Office Suite, with particular emphasis on Excel. Compensation and Benefits: Anticipated Hiring Range: $3,865- $4,109 per month Classification Salary Range: $3,865 - $6,336 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Full-time Non-Exempt Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations. The application deadline is: July 22, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Jun 06 2024 Pacific Daylight Time Applications close: Jul 22 2024 Pacific Daylight Time Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITVE JOB OPPORTUNITY EXAM NUMBER: Y1163A THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THE FILING PERIOD, UPDATE THE MINIMUM/SELECTION REQUIREMENTS, SPECIAL REQUIREMENT INFORMATION, ADDITIONAL INFORMATION, AND SUPPLEMENTAL QUESTIONNAIRE. APPLICANTS WHO HAVE ALREADY APPLIED TO THE INITIAL POSTING NEED NOT REAPPLY. Filing period: September 12, 2024, at 8:00 a.m. (PT) - September 27 2024, at 5:00 p.m. (PT) ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Coordinates and implements a language services program, including supervision of the day-to-day activities of Healthcare Interpreters who provide interpretation/translation services to patients, physicians, nurses, and other health professionals in one or more foreign languages. Essential Job Functions Plans, supervises, assigns and coordinates the work activities of a group of Healthcare Interpreters assigned to multiple clinical settings within a geographic area to ensure overall effectiveness of Interpretation Services; prioritizes requests and assignments for interpreting and translation. Reviews and evaluates the work of Healthcare Interpreters and provides coaching for performance improvement and development; conducts performance reviews and evaluations; recommends or initiates disciplinary action and the resolution of employee grievances. Assesses staffing needs and schedules the work of Healthcare Interpreters to ensure adequate staffing and coordination of assignments with that of other sections; conducts interviews of applicants and participates in employee selection; and approves or denies leave requests while maintaining adequate staffing levels. Provides staff orientation, training, mentoring, and coaching; coordinates broader site staff education on language services. Instructs subordinate staff in the work to be performed and provides training in policies, procedures and techniques relating to the work of the unit; provides direction and training in work-related policies and procedures; and conducts orientation, in-service training, and continuing staff development. Tracks and investigates Language Services complaints/grievances and participates in taking appropriate corrective action and makes necessary adjustments to ensure optimal service provision. Reviews and approves monthly language services invoices for interpretation and translation services; manages language services invoice processing including, but not limited, to auditing invoice accuracy, addressing discrepancies with vendors, and performing data entry, and serves as a resource for other interpreters in the consistency and accuracy of the data entered. Analyzes and makes recommendations to facility administration regarding the management of language services at assigned facility including, but not limited to, service line provision, staffing, workforce optimization, technology platforms, equipment, and budget. Makes recommendations and participates with facility administration in the development and implementation of policies, procedures, and workflow standards to ensure operational effectiveness of assigned units to comply with applicable requirements and regulations. Develops, monitors, and reports on identified key performance indicators; performs data collection, analysis, and makes recommendations for implementation. Conducts language services vendor contract monitoring and quality assurance; works with vendors to coordinate additional language services. Participates in site compliance including but not limited to language services, policies, procedures, surveys and audits. Requirements MINIMUM REQUIREMENTS: Option I: Two (2) years at the level of a Senior Healthcare Interpreter -AND- Certification or credential issued by a recognized Healthcare Interpreter credentialing organization OR Successful completion of a Healthcare Interpreter Training Program, which includes a section covering Medical Terminology. Experience at the level of the County of Los Angeles class of Senior Healthcare Interpreter is defined as: Serves in a lead capacity by assisting with the coordination and monitoring of the daily operations of a language access program and provides the more difficult and complex interpretation/translation services to patients, physicians, nurses, and other health professional in one or more foreign languages. Job duty examples for the more difficult and complex interpretation/translation services include interpreting/translating within sub-specialty services including but not limited to Hospice and Palliative, Infectious Diseases, Emergency, Critical Care, Hematology/Oncology, Psychiatry, Pediatric Neonatal and surgical specialties such as Neurosurgery, OB/GYN, ENT, Orthopedic, Ophthalmology etc. Option II: Six (6) years at the level of a Healthcare Interpreter -AND- Certification or credential issued by a recognized Healthcare Interpreter credentialing organization OR Successful completion of a Healthcare Interpreter Training Program, which includes a section covering Medical Terminology. Experience at the level of the County of Los Angeles class of Healthcare Interpreter is defined as: Provides a full range of interpretation/translation services to patients, physicians, nurses, and other health professionals in one or more foreign languages. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Associate's degree or higher from an accredited institution Experience leading a team which includes but is not limited to assigning, coordinating, and reviewing the work of staff, ensuring proper work methods are followed, and providing technical assistance and training. Experience contributing to process improvement projects. Experience in Microsoft Office suite, which includes providing data entry support to management by preparing communication, reports, presentations, and other products. SPECIAL REQUIREMENT INFORMATION: To qualify and receive credit, applicants MUST include a legible photocopy of your certification or credentials which shows the language for which certified, official degree, official transcripts, or official letter with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. We do not accept password-protected documents. It is the applicant's responsibility to ensure documents are unlocked before attaching to your application or sending to the exam analyst. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Please be sure to complete the Certification/License Section of the application. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Minimum Requirements. Applicants must be able to perform the essential functions of this classification, with or without a reasonable accommodation. Out of Class and Withholds will not be accepted. IMPORTANT NOTICE: Prime Variance Reports (PVRs), also known as Master Time Records, are not accepted, or required as part of the application process; this includes the selection interview and the background-check. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the eligible list in the order of their score group for a period of six (6) months following the date of promulgation. No person may compete in this examination more than once every six (6) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible list will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. We must receive your application before 5:00 p.m. (PT), on the last day of filing. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this web site. Plan to submit your online application well in advance of the 5:00 p.m. deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the exam requirements as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and requirements serving as your description of duties will not be sufficient to demonstrate that you meet the exam requirements. Comments such as “See Resume” or referencing other unsolicited materials/documents will not be considered a response. Doing so may result in an incomplete application, and you may be disqualified. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-6365. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here Closing Date/Time: 9/27/2024 5:00 PM Pacific
Sep 12, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: OPEN COMPETITVE JOB OPPORTUNITY EXAM NUMBER: Y1163A THIS ANNOUNCEMENT IS A REPOSTING TO REOPEN THE FILING PERIOD, UPDATE THE MINIMUM/SELECTION REQUIREMENTS, SPECIAL REQUIREMENT INFORMATION, ADDITIONAL INFORMATION, AND SUPPLEMENTAL QUESTIONNAIRE. APPLICANTS WHO HAVE ALREADY APPLIED TO THE INITIAL POSTING NEED NOT REAPPLY. Filing period: September 12, 2024, at 8:00 a.m. (PT) - September 27 2024, at 5:00 p.m. (PT) ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Coordinates and implements a language services program, including supervision of the day-to-day activities of Healthcare Interpreters who provide interpretation/translation services to patients, physicians, nurses, and other health professionals in one or more foreign languages. Essential Job Functions Plans, supervises, assigns and coordinates the work activities of a group of Healthcare Interpreters assigned to multiple clinical settings within a geographic area to ensure overall effectiveness of Interpretation Services; prioritizes requests and assignments for interpreting and translation. Reviews and evaluates the work of Healthcare Interpreters and provides coaching for performance improvement and development; conducts performance reviews and evaluations; recommends or initiates disciplinary action and the resolution of employee grievances. Assesses staffing needs and schedules the work of Healthcare Interpreters to ensure adequate staffing and coordination of assignments with that of other sections; conducts interviews of applicants and participates in employee selection; and approves or denies leave requests while maintaining adequate staffing levels. Provides staff orientation, training, mentoring, and coaching; coordinates broader site staff education on language services. Instructs subordinate staff in the work to be performed and provides training in policies, procedures and techniques relating to the work of the unit; provides direction and training in work-related policies and procedures; and conducts orientation, in-service training, and continuing staff development. Tracks and investigates Language Services complaints/grievances and participates in taking appropriate corrective action and makes necessary adjustments to ensure optimal service provision. Reviews and approves monthly language services invoices for interpretation and translation services; manages language services invoice processing including, but not limited, to auditing invoice accuracy, addressing discrepancies with vendors, and performing data entry, and serves as a resource for other interpreters in the consistency and accuracy of the data entered. Analyzes and makes recommendations to facility administration regarding the management of language services at assigned facility including, but not limited to, service line provision, staffing, workforce optimization, technology platforms, equipment, and budget. Makes recommendations and participates with facility administration in the development and implementation of policies, procedures, and workflow standards to ensure operational effectiveness of assigned units to comply with applicable requirements and regulations. Develops, monitors, and reports on identified key performance indicators; performs data collection, analysis, and makes recommendations for implementation. Conducts language services vendor contract monitoring and quality assurance; works with vendors to coordinate additional language services. Participates in site compliance including but not limited to language services, policies, procedures, surveys and audits. Requirements MINIMUM REQUIREMENTS: Option I: Two (2) years at the level of a Senior Healthcare Interpreter -AND- Certification or credential issued by a recognized Healthcare Interpreter credentialing organization OR Successful completion of a Healthcare Interpreter Training Program, which includes a section covering Medical Terminology. Experience at the level of the County of Los Angeles class of Senior Healthcare Interpreter is defined as: Serves in a lead capacity by assisting with the coordination and monitoring of the daily operations of a language access program and provides the more difficult and complex interpretation/translation services to patients, physicians, nurses, and other health professional in one or more foreign languages. Job duty examples for the more difficult and complex interpretation/translation services include interpreting/translating within sub-specialty services including but not limited to Hospice and Palliative, Infectious Diseases, Emergency, Critical Care, Hematology/Oncology, Psychiatry, Pediatric Neonatal and surgical specialties such as Neurosurgery, OB/GYN, ENT, Orthopedic, Ophthalmology etc. Option II: Six (6) years at the level of a Healthcare Interpreter -AND- Certification or credential issued by a recognized Healthcare Interpreter credentialing organization OR Successful completion of a Healthcare Interpreter Training Program, which includes a section covering Medical Terminology. Experience at the level of the County of Los Angeles class of Healthcare Interpreter is defined as: Provides a full range of interpretation/translation services to patients, physicians, nurses, and other health professionals in one or more foreign languages. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Associate's degree or higher from an accredited institution Experience leading a team which includes but is not limited to assigning, coordinating, and reviewing the work of staff, ensuring proper work methods are followed, and providing technical assistance and training. Experience contributing to process improvement projects. Experience in Microsoft Office suite, which includes providing data entry support to management by preparing communication, reports, presentations, and other products. SPECIAL REQUIREMENT INFORMATION: To qualify and receive credit, applicants MUST include a legible photocopy of your certification or credentials which shows the language for which certified, official degree, official transcripts, or official letter with your online application, at the time of filing . If you are unable to attach required/supporting documents during the application submission, you may email the documents to Tanisha Buggs at tbuggs@dhs.lacounty.gov within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the exam title and exam number in the email message. We do not accept password-protected documents. It is the applicant's responsibility to ensure documents are unlocked before attaching to your application or sending to the exam analyst. Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. Please be sure to complete the Certification/License Section of the application. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Minimum Requirements. Applicants must be able to perform the essential functions of this classification, with or without a reasonable accommodation. Out of Class and Withholds will not be accepted. IMPORTANT NOTICE: Prime Variance Reports (PVRs), also known as Master Time Records, are not accepted, or required as part of the application process; this includes the selection interview and the background-check. Additional Information EXAMINATION CONTENT: An evaluation of your education, experience, desirable qualifications and supplemental questionnaire based on your application information weighted 100%. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the eligible list in the order of their score group for a period of six (6) months following the date of promulgation. No person may compete in this examination more than once every six (6) months. SPECIAL INFORMATION: Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible list will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. We must receive your application before 5:00 p.m. (PT), on the last day of filing. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this web site. Plan to submit your online application well in advance of the 5:00 p.m. deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the exam requirements as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and requirements serving as your description of duties will not be sufficient to demonstrate that you meet the exam requirements. Comments such as “See Resume” or referencing other unsolicited materials/documents will not be considered a response. Doing so may result in an incomplete application, and you may be disqualified. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT: If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-6365. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.gov CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here Closing Date/Time: 9/27/2024 5:00 PM Pacific
Contra Costa County, CA
Contra Costa County, California, United States
The Position Why join the Contra Costa Health Services Department? Contra Costa Health Services (CCHS) is the largest department of the Contra Costa County government, employing more than 4,700 Full-Time Equivalents. CCHS is an integrated system of health care services that cover health at every level: the individual, the family, and the community. For low-income and uninsured residents of Contra Costa County, CCHS is the safety net, providing medical services not available to them elsewhere. As a Volunteer Program Coordinator, you will coordinate the activities of the Volunteer Program within the Health Services Department. This is a rewarding opportunity that brings together the community and the department in accomplishing critical organizational goals. You will be responsible for planning, fundraising, and implementing the Volunteer Program. If you have experience coordinating volunteers and want to make an impact on your community, apply today! We are looking to add one (1) Volunteer Program Coordinator to our dedicated Health Services team. We are looking for someone who is: Able to problem solve. You will need to effectively analyze and address urgent issues. Supportive. You will offer appropriate training, guidance, and coaching to staff and volunteers. Able to communicate well. You will need to clearly relay crucial information in written and verbal forms to program staff and volunteers. Able to make good decisions. You should exercise good judgment when making decisions. Organized. You will recruit and organize committees of staff, volunteers, and clients to identify program needs. What you will typically be responsible for: Researching existing services in the community and assisting in developing new volunteer programs or improving existing ones Soliciting individuals, corporations, and service organizations for donations necessary to maintain the Volunteer and Emergency Services Program Managing funds and goods for the Volunteer and Emergency Services Program, assuring that they are within budget Researching available funding and writing grant proposals Receiving requests or direct service referrals for volunteer program assistance Developing, maintaining, and compiling statistics for publishing quarterly and annual reports on the volunteer program Designing jobs and training volunteers A few reasons you might love this job: You will experience unique opportunities to collaborate with internal and external partners. You will work independently and as part of a multidisciplinary team. Contra Costa County provides excellent healthcare, paid time off, and retirement benefits. A few challenges you might face in this job : You will be responsible for a large geographical area. You will interact with a high volume of external partners and must maintain ongoing communication and relationships. You may experience time-sensitive recruitment and onboarding tasks that take place during disaster-based scenarios (i.e. pandemic, natural disaster). Competencies Required: Critical Thinking : Analytically and logically evaluating information, propositions, and claims Decision Making : Choosing optimal courses of action in a timely manner Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Innovative Problem Solving : Identifying and analyzing problems in order to propose new ways to do business General Physical Ability : Using strength, endurance, flexibility, balance, and coordination Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Using Technology : Working with electronic hardware and software applications Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Presentation Skill : Formally delivering information to groups Writing : Communicating effectively in writing Handling & Resolving Conflict : Managing interpersonally strained situations Managing Performance : Ensuring superior individual and group performance Visionary Leadership : Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Leading Cross-Divisional Collaboration : Demonstrating cooperation and teamwork while working within and across divisions and teams Project Management : Ensuring that projects are on-time, on-budget, and achieve their objectives To read the complete job description, please visit the website, www.cccounty.us/hr The eligible list established from this recruitment may be used to fill future openings for up to six (6) months. This position is used also in Employment and Human Services Department (EHSD) and the eligible list resulting from this recruitment could be used to fill vacancies in both Health Services and EHSD. Minimum Qualifications License Required: Candidates must possess and maintain throughout the duration of employment a valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process. Education: Possession of a bachelor degree from an accredited college or university with a major in business or public administration, social or behavioral sciences, volunteer administration, or a closely related field. Experience: Three years of full-time experience coordinating or supervising volunteers in a public, nonprofit or private agency which included supervision of staff. Substitution of Experience for Education: Successful completion of 60 semester or 90 quarter units from an accredited college or university which included a 3 semester or 5 quarter unit course in each of the following areas: English Composition, Business or Public Administration, Political Science or Government, Math or Statistics and Social or Behavioral Sciences and two additional years of qualifying experience may be substituted for the required bachelor Degree. Selection Process Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Online Interview Assessment: The online interview assessment will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies and an overall passing score of 70% or higher. These may include, but are not limited to: Delivering Results, Legal & Regulatory Navigation, Leading Cross-Divisional Collaboration, and Project Management. Departmental Hiring Interview: Tentatively scheduled for the week of September 23, 2024. Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Sanyukta Singh at sanyukta.singh@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 9/18/2024 11:59 PM Pacific
Sep 06, 2024
Full Time
The Position Why join the Contra Costa Health Services Department? Contra Costa Health Services (CCHS) is the largest department of the Contra Costa County government, employing more than 4,700 Full-Time Equivalents. CCHS is an integrated system of health care services that cover health at every level: the individual, the family, and the community. For low-income and uninsured residents of Contra Costa County, CCHS is the safety net, providing medical services not available to them elsewhere. As a Volunteer Program Coordinator, you will coordinate the activities of the Volunteer Program within the Health Services Department. This is a rewarding opportunity that brings together the community and the department in accomplishing critical organizational goals. You will be responsible for planning, fundraising, and implementing the Volunteer Program. If you have experience coordinating volunteers and want to make an impact on your community, apply today! We are looking to add one (1) Volunteer Program Coordinator to our dedicated Health Services team. We are looking for someone who is: Able to problem solve. You will need to effectively analyze and address urgent issues. Supportive. You will offer appropriate training, guidance, and coaching to staff and volunteers. Able to communicate well. You will need to clearly relay crucial information in written and verbal forms to program staff and volunteers. Able to make good decisions. You should exercise good judgment when making decisions. Organized. You will recruit and organize committees of staff, volunteers, and clients to identify program needs. What you will typically be responsible for: Researching existing services in the community and assisting in developing new volunteer programs or improving existing ones Soliciting individuals, corporations, and service organizations for donations necessary to maintain the Volunteer and Emergency Services Program Managing funds and goods for the Volunteer and Emergency Services Program, assuring that they are within budget Researching available funding and writing grant proposals Receiving requests or direct service referrals for volunteer program assistance Developing, maintaining, and compiling statistics for publishing quarterly and annual reports on the volunteer program Designing jobs and training volunteers A few reasons you might love this job: You will experience unique opportunities to collaborate with internal and external partners. You will work independently and as part of a multidisciplinary team. Contra Costa County provides excellent healthcare, paid time off, and retirement benefits. A few challenges you might face in this job : You will be responsible for a large geographical area. You will interact with a high volume of external partners and must maintain ongoing communication and relationships. You may experience time-sensitive recruitment and onboarding tasks that take place during disaster-based scenarios (i.e. pandemic, natural disaster). Competencies Required: Critical Thinking : Analytically and logically evaluating information, propositions, and claims Decision Making : Choosing optimal courses of action in a timely manner Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Innovative Problem Solving : Identifying and analyzing problems in order to propose new ways to do business General Physical Ability : Using strength, endurance, flexibility, balance, and coordination Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Using Technology : Working with electronic hardware and software applications Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Presentation Skill : Formally delivering information to groups Writing : Communicating effectively in writing Handling & Resolving Conflict : Managing interpersonally strained situations Managing Performance : Ensuring superior individual and group performance Visionary Leadership : Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Leading Cross-Divisional Collaboration : Demonstrating cooperation and teamwork while working within and across divisions and teams Project Management : Ensuring that projects are on-time, on-budget, and achieve their objectives To read the complete job description, please visit the website, www.cccounty.us/hr The eligible list established from this recruitment may be used to fill future openings for up to six (6) months. This position is used also in Employment and Human Services Department (EHSD) and the eligible list resulting from this recruitment could be used to fill vacancies in both Health Services and EHSD. Minimum Qualifications License Required: Candidates must possess and maintain throughout the duration of employment a valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process. Education: Possession of a bachelor degree from an accredited college or university with a major in business or public administration, social or behavioral sciences, volunteer administration, or a closely related field. Experience: Three years of full-time experience coordinating or supervising volunteers in a public, nonprofit or private agency which included supervision of staff. Substitution of Experience for Education: Successful completion of 60 semester or 90 quarter units from an accredited college or university which included a 3 semester or 5 quarter unit course in each of the following areas: English Composition, Business or Public Administration, Political Science or Government, Math or Statistics and Social or Behavioral Sciences and two additional years of qualifying experience may be substituted for the required bachelor Degree. Selection Process Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Online Interview Assessment: The online interview assessment will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies and an overall passing score of 70% or higher. These may include, but are not limited to: Delivering Results, Legal & Regulatory Navigation, Leading Cross-Divisional Collaboration, and Project Management. Departmental Hiring Interview: Tentatively scheduled for the week of September 23, 2024. Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Sanyukta Singh at sanyukta.singh@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 9/18/2024 11:59 PM Pacific
City of Portland, Oregon
Portland, Oregon, United States
The Position Job Appointment: Casual, Part-Time Work Schedule : These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: At various locations across Portland, OR. Benefits: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Position Summary SUN (Schools Uniting Neighborhoods) Community Schools are an extended day of school, providing academic support and enrichment classes to students who reside in Multnomah County. SUN works in collaboration with Multnomah County, Portland Parks & Recreation (PP&R), six school districts including: Centennial, Reynolds, Parkrose, David Douglas, Gresham-Barlow, and Portland Public School Districts. Currently there are 92 SUN Community School Sites, eleven are operated by PP&R. SUN seeks to support Black, Indigenousness, People of Color (BIPOC), Immigrants & Refugees, those experiencing poverty or houselessness and individuals with disabilities. SUN not only supports the youth but their families as well, the goal is to create self-sufficiency for the family unit. SUN Community Schools offer after-school activities and academic support, camps, evening enrichment classes for youth and adults, including fitness, sports, arts, and more. We are looking for people that may lead activities at Alice Ott, Arleta, Beaumont, Centennial Middle School (MS), Faubion, Grout, Lane, Mt. Tabor, Parkrose Highschool (HS), Roseway Heights, and Sitton SUN Community Schools. This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions include: Counselor Attendant Instructor I, II, III, and Specialized Arts Fitness Instructor Find out more below about these job types, locations, hours and pay ranges. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor and Lead Counselor- These positions are union represented. Counselors organize, plan, and lead a variety of activities including art, crafts, music, performance, science, games, nature, and sports in addition to supporting the physical, social, and cognitive development of preschool and school-aged participants. Positions will be responsible for maintaining discipline and safety while monitoring youth, consistently modeling appropriate behavior, maintaining accurate program records, and performing maintenance duties as assigned. Counselor: Extended Day Program Counselor: Help with after-school activities and instructions. Locations: Alice Ott, Arleta, Beaumont, Centennial MS, Faubion, Grout, Lane, Mt. Tabor, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Counselor: Family Resource Navigator Lead Counselor: Family Resource Navigators (FRN) work alongside families to help reduce barriers and stressors in the home, and promote self-sufficiency, so that students can learn and families can thrive. This position may work with the SUN site coordinator, school social workers, and counselors to provide activities and services to help families find access to food and clothing, rent and utility assistance, employment support, to offer resource navigation workshops, and more. Location: Alice Ott, Faubion, Grout, Lane, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Counselor: SUN Assistant Lead Counselor: Help with after-school activities and instructions. Participates in program leadership and provides direction to counselor staff. Location: Alice Ott, Arleta, Beaumont, Centennial MS, Faubion, Grout, Lane, Mt. Tabor, Parkrose HS, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Ages: Counselor (Must be at least 15 years old) Lead Counselor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Counselor $ 19.52 - $22.78 (entry is $19.52) Recreation Associate - Lead Counselor $21.52 - $24.78 (entry is $ 21.52 ) Training Wage: The training wage is $19.52 for all counselor positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendants will monitor drop-in recreation activities in their assignment. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Attendant - Drop-in Attendant Oversees Drop-In activity in the weight room, gathers equipment needed, maintains a safe and clean space, and engages with participants, notify participants of the end of the activity time, returns all equipment to proper storage. Proactively addressing safety concerns, monitoring participation, and maintaining necessary paperwork and records are key aspects of their responsibilities. Fosters an environment that is organized, safe, and welcoming. Locations: Parkrose HS SUN Community School. Shift Ranges: Weekday afternoons and evenings. Ages: Attendant (Must be at least 15 years old) Wage Ran ge (applicants start at the entry hourly rate): Recreation Associate - Attendant $19.52 - $22.78 (entry is $ 19.52 ) Training Wage: The training wage is $ 19.52 for all attendant positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position/s: Instructor Level I, II, III, Fitness, and Specialized Arts Instructor Instructors prepare and present introductory lessons/activities for programs and classes for preschool and youth. Areas of assignment are as follows: messy art, cooking, dance exploration, music exploration, sports, and movement, tumbling and dance exploration. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Instructor I - Assistant Instructor Type of Instruction: Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Locations: Alice Ott, Arleta, Beaumont, Centennial MS, Faubion, Grout, Lane, Mt. Tabor, Parkrose HS, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instruction for a variety of general recreation activities including art, music, cooking, movement, dance, tumbling, gymnastics, sports, and skateboarding. Class instruction is predominately for youth and teenage participants. Locations: Alice Ott, Arleta, Beaumont, Centennial MS, Faubion, Grout, Lane, Mt. Tabor, Parkrose HS, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Instructor III - Certified Teacher * Types of Instruction: Help with after-school activities and instructions. This position is for certified or licensed teachers who instruct academic curriculum-based classes in SUN Community School programs. Locations: Alice Ott, Arleta, Beaumont, Centennial MS, Faubion, Grout, Lane, Mt. Tabor, Parkrose HS, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. *It is required for Level III - General Instructors to be licensed or certified teachers. Fitness Instructor Types of Instruction: Group exercise and small group classes. Locations: Beaumont, Lane, and Mt Tabor SUN Community Schools Shift Range: Weekday afternoons and evenings. Group Exercise Fitness Instructor Required Certifications: Approved certification(s) from a bureau recognized organization as outlined below AND one year of teaching experience preferred. Qualifying Fitness Certifications: ACSM (American College of Sports Medicine) ACE (American Council on Exercise) AFAA (Aerobic and Fitness Association of America) NSCA (National Strength and Conditioning Association) NCSF (National Council on Strength and Fitness) ISSA (International Sports Science Association) NESTA (National Exercise and Sport Training Association) NASM (National Academy of Sports Medicine) PCC Fitness Technology Degree Cooper Institute Certification Four-year college degree in a fitness related field (e.g. Athletic Training, Exercise Science, Exercise Physiology) Any accredited certification distributed by NCCA (National Commission for Certifying Agencies) Specialized Arts Instructor* Type of Instruction: All artistic practices, including culturally specific styles and genres, will be considered. Current instruction includes music classes, ensembles & choirs, private & group music lessons, dance, theatre, drawing, painting, ceramics, metalsmithing, printmaking, book arts, woodworking, textiles, photography, and literary arts. Class instruction is predominately for youth and teenage participants. Locations: Alice Ott, Arleta, Beaumont, Centennial MS, Faubion, Grout, Lane, Mt. Tabor, Parkrose HS, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Requirements: Specialized Arts Instructors must meet the requirements below: Minimum of 500 hours of prior teaching experience Have had significant traditional/non-traditional professional learning and/or development. Examples of this can include, but are not limited to: An accredited degree or certificate program in a specialized art form(s) OR Long-term self-lead practice of art form(s)/discipline(s), which may include teaching and/or continued education Ages: Instructor I and II (Must be at least 15 years old) Instructor III, Fitness Instructor and Specialized Arts Instructor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.59 - $21.69 (entry is $18.59) Parks Activities Specialist - Instructor II $20.66 - $27.37 (entry is $20.66-$23.76 based on experience) Parks Activities Specialist - Instructor III $24.79 - $33.06 (entry is $24.79) Parks Activities Specialist - Fitness Instructor $25.83 - $36.67 (entry is $25.83 or $28.92 based on certifications held) Parks Activities Specialist - Specialized Arts Instructor $30.99 - $39.25 (entry is $30.99-$36.16 based on experience) Training Wage: Instructor training wage is $18.59 for all instructor positions. About Portland Parks & Recreation Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Back to Top Questions? Hannah Zeilenga, Recruiter Bureau of Human Resources Hannah.Zeilenga@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Ability to promote a welcoming and friendly atmosphere.General knowledge of assigned recreation area.Ability to communicate effectively with diverse groups of people.Ability to recognize and respond to safety and emergency situations.Ability to problem-solve and respond to customer concerns. The Recruitment Process STEP 1: Apply online between July 15, 2024-December 30th, 2024 Required Application Materials: Early applications are encouraged. Eligible applicants will only be contacted when positions become available. Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter,etc) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or experience (personal or professional), and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Do not attach any additional documents Please note: All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. STEP 2: Minimum Qualification Evaluation: Week of July 22, 2024 and weekly thereafter. There will be an evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and answers to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. STEP 3: Establishment of Eligible List: Week of July 22, 2024 and weekly thereafter. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. STEP 4: Selection (Interview): Eligible applicants will only be contacted with positions become available. Hiring bureau will review and select candidates for an interview STEP 5: Offer of Employment: Eligible applicants will only be contacted with positions become available. STEP 6: Start Date: A start date will be determined after all conditions of employment have been met. Additional Information Click here for additional information regarding the following: Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes once per month . If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. An Equal Opportunity/Affirmative Action Employer Back to the top This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 12/30/2024 11:59 PM Pacific
Jul 16, 2024
Full Time
The Position Job Appointment: Casual, Part-Time Work Schedule : These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors. There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week. Employees in these positions serve at will. Work Location: At various locations across Portland, OR. Benefits: These positions have limited benefit eligibility. Please review the Benefits tab for more information. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application. NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Position Summary SUN (Schools Uniting Neighborhoods) Community Schools are an extended day of school, providing academic support and enrichment classes to students who reside in Multnomah County. SUN works in collaboration with Multnomah County, Portland Parks & Recreation (PP&R), six school districts including: Centennial, Reynolds, Parkrose, David Douglas, Gresham-Barlow, and Portland Public School Districts. Currently there are 92 SUN Community School Sites, eleven are operated by PP&R. SUN seeks to support Black, Indigenousness, People of Color (BIPOC), Immigrants & Refugees, those experiencing poverty or houselessness and individuals with disabilities. SUN not only supports the youth but their families as well, the goal is to create self-sufficiency for the family unit. SUN Community Schools offer after-school activities and academic support, camps, evening enrichment classes for youth and adults, including fitness, sports, arts, and more. We are looking for people that may lead activities at Alice Ott, Arleta, Beaumont, Centennial Middle School (MS), Faubion, Grout, Lane, Mt. Tabor, Parkrose Highschool (HS), Roseway Heights, and Sitton SUN Community Schools. This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available. Positions include: Counselor Attendant Instructor I, II, III, and Specialized Arts Fitness Instructor Find out more below about these job types, locations, hours and pay ranges. RECREATION ASSOCIATE - COUNSELOR Position/s: Counselor and Lead Counselor- These positions are union represented. Counselors organize, plan, and lead a variety of activities including art, crafts, music, performance, science, games, nature, and sports in addition to supporting the physical, social, and cognitive development of preschool and school-aged participants. Positions will be responsible for maintaining discipline and safety while monitoring youth, consistently modeling appropriate behavior, maintaining accurate program records, and performing maintenance duties as assigned. Counselor: Extended Day Program Counselor: Help with after-school activities and instructions. Locations: Alice Ott, Arleta, Beaumont, Centennial MS, Faubion, Grout, Lane, Mt. Tabor, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Counselor: Family Resource Navigator Lead Counselor: Family Resource Navigators (FRN) work alongside families to help reduce barriers and stressors in the home, and promote self-sufficiency, so that students can learn and families can thrive. This position may work with the SUN site coordinator, school social workers, and counselors to provide activities and services to help families find access to food and clothing, rent and utility assistance, employment support, to offer resource navigation workshops, and more. Location: Alice Ott, Faubion, Grout, Lane, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Counselor: SUN Assistant Lead Counselor: Help with after-school activities and instructions. Participates in program leadership and provides direction to counselor staff. Location: Alice Ott, Arleta, Beaumont, Centennial MS, Faubion, Grout, Lane, Mt. Tabor, Parkrose HS, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Ages: Counselor (Must be at least 15 years old) Lead Counselor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Recreation Associate - Counselor $ 19.52 - $22.78 (entry is $19.52) Recreation Associate - Lead Counselor $21.52 - $24.78 (entry is $ 21.52 ) Training Wage: The training wage is $19.52 for all counselor positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. RECREATION ASSOCIATE - ATTENDANT Position/s: Attendant- These positions are union represented. Attendants will monitor drop-in recreation activities in their assignment. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Attendant - Drop-in Attendant Oversees Drop-In activity in the weight room, gathers equipment needed, maintains a safe and clean space, and engages with participants, notify participants of the end of the activity time, returns all equipment to proper storage. Proactively addressing safety concerns, monitoring participation, and maintaining necessary paperwork and records are key aspects of their responsibilities. Fosters an environment that is organized, safe, and welcoming. Locations: Parkrose HS SUN Community School. Shift Ranges: Weekday afternoons and evenings. Ages: Attendant (Must be at least 15 years old) Wage Ran ge (applicants start at the entry hourly rate): Recreation Associate - Attendant $19.52 - $22.78 (entry is $ 19.52 ) Training Wage: The training wage is $ 19.52 for all attendant positions. Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link. PARKS ACTIVITIES SPECIALIST - INSTRUCTOR Position/s: Instructor Level I, II, III, Fitness, and Specialized Arts Instructor Instructors prepare and present introductory lessons/activities for programs and classes for preschool and youth. Areas of assignment are as follows: messy art, cooking, dance exploration, music exploration, sports, and movement, tumbling and dance exploration. Creates a welcoming atmosphere, engages with park and facility guests, provides excellent customer service and is a resource for PP&R information. Maintains clean facilities and/or park spaces, monitors use of space and needs of guests, is proactive in addressing potential safety concerns, upholds the PP&R code of conduct, communicates with supervisor, rangers, and security under established guidelines. Monitors participation and completes needed paperwork and record keeping. Instructor I - Assistant Instructor Type of Instruction: Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content. Locations: Alice Ott, Arleta, Beaumont, Centennial MS, Faubion, Grout, Lane, Mt. Tabor, Parkrose HS, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Instructor II - General Instructor Types of Instruction: General Instructors are responsible for lesson planning, class content, and instruction for a variety of general recreation activities including art, music, cooking, movement, dance, tumbling, gymnastics, sports, and skateboarding. Class instruction is predominately for youth and teenage participants. Locations: Alice Ott, Arleta, Beaumont, Centennial MS, Faubion, Grout, Lane, Mt. Tabor, Parkrose HS, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Instructor III - Certified Teacher * Types of Instruction: Help with after-school activities and instructions. This position is for certified or licensed teachers who instruct academic curriculum-based classes in SUN Community School programs. Locations: Alice Ott, Arleta, Beaumont, Centennial MS, Faubion, Grout, Lane, Mt. Tabor, Parkrose HS, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. *It is required for Level III - General Instructors to be licensed or certified teachers. Fitness Instructor Types of Instruction: Group exercise and small group classes. Locations: Beaumont, Lane, and Mt Tabor SUN Community Schools Shift Range: Weekday afternoons and evenings. Group Exercise Fitness Instructor Required Certifications: Approved certification(s) from a bureau recognized organization as outlined below AND one year of teaching experience preferred. Qualifying Fitness Certifications: ACSM (American College of Sports Medicine) ACE (American Council on Exercise) AFAA (Aerobic and Fitness Association of America) NSCA (National Strength and Conditioning Association) NCSF (National Council on Strength and Fitness) ISSA (International Sports Science Association) NESTA (National Exercise and Sport Training Association) NASM (National Academy of Sports Medicine) PCC Fitness Technology Degree Cooper Institute Certification Four-year college degree in a fitness related field (e.g. Athletic Training, Exercise Science, Exercise Physiology) Any accredited certification distributed by NCCA (National Commission for Certifying Agencies) Specialized Arts Instructor* Type of Instruction: All artistic practices, including culturally specific styles and genres, will be considered. Current instruction includes music classes, ensembles & choirs, private & group music lessons, dance, theatre, drawing, painting, ceramics, metalsmithing, printmaking, book arts, woodworking, textiles, photography, and literary arts. Class instruction is predominately for youth and teenage participants. Locations: Alice Ott, Arleta, Beaumont, Centennial MS, Faubion, Grout, Lane, Mt. Tabor, Parkrose HS, Roseway Heights, and Sitton SUN Community Schools. Shift Range: Weekday afternoons and evenings. Requirements: Specialized Arts Instructors must meet the requirements below: Minimum of 500 hours of prior teaching experience Have had significant traditional/non-traditional professional learning and/or development. Examples of this can include, but are not limited to: An accredited degree or certificate program in a specialized art form(s) OR Long-term self-lead practice of art form(s)/discipline(s), which may include teaching and/or continued education Ages: Instructor I and II (Must be at least 15 years old) Instructor III, Fitness Instructor and Specialized Arts Instructor (Must be at least 18 years old) Wage Range (applicants start at the entry hourly rate): Parks Activities Specialist - Instructor I $18.59 - $21.69 (entry is $18.59) Parks Activities Specialist - Instructor II $20.66 - $27.37 (entry is $20.66-$23.76 based on experience) Parks Activities Specialist - Instructor III $24.79 - $33.06 (entry is $24.79) Parks Activities Specialist - Fitness Instructor $25.83 - $36.67 (entry is $25.83 or $28.92 based on certifications held) Parks Activities Specialist - Specialized Arts Instructor $30.99 - $39.25 (entry is $30.99-$36.16 based on experience) Training Wage: Instructor training wage is $18.59 for all instructor positions. About Portland Parks & Recreation Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R’s ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply. Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here. Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role. Back to Top Questions? Hannah Zeilenga, Recruiter Bureau of Human Resources Hannah.Zeilenga@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Ability to promote a welcoming and friendly atmosphere.General knowledge of assigned recreation area.Ability to communicate effectively with diverse groups of people.Ability to recognize and respond to safety and emergency situations.Ability to problem-solve and respond to customer concerns. The Recruitment Process STEP 1: Apply online between July 15, 2024-December 30th, 2024 Required Application Materials: Early applications are encouraged. Eligible applicants will only be contacted when positions become available. Work History Answer to the Supplemental Questions (click on the Questions tab to preview the questions) NOTE: This is an open and continuous recruitment for year-round employment. This means interview and hiring dates are not set at this time and will depend on position need and availability. Eligible applicants will only be contacted when positions become available. Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter,etc) by the closing date of the recruitment. Application Tips Your responses to the supplemental questions should include details describing your education, training and/or experience (personal or professional), and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Do not attach any additional documents Please note: All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. STEP 2: Minimum Qualification Evaluation: Week of July 22, 2024 and weekly thereafter. There will be an evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions. Your work history and answers to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. STEP 3: Establishment of Eligible List: Week of July 22, 2024 and weekly thereafter. Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. STEP 4: Selection (Interview): Eligible applicants will only be contacted with positions become available. Hiring bureau will review and select candidates for an interview STEP 5: Offer of Employment: Eligible applicants will only be contacted with positions become available. STEP 6: Start Date: A start date will be determined after all conditions of employment have been met. Additional Information Click here for additional information regarding the following: Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes once per month . If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. An Equal Opportunity/Affirmative Action Employer Back to the top This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. Closing Date/Time: 12/30/2024 11:59 PM Pacific
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 536804; 4/04/2024 FINANCIAL AID ADVISING COORDINATOR Student Services Professional III Student Financial Aid Salary Range : $5025 - $7159/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; some evenings and weekends; exempt classification. Essential Functions : Under the general direction of the Associate Director of Financial Aid, the Financial Aid Advising Coordinator is responsible for serving as a subject matter expert and developing effective and proactive advising strategies and solutions for all Financial Aid applicants and recipients. The FA Advising Coordinator shall also serve as the primary Advisor Lead and is responsible for performing program coordination, reviewing eligibility, responding to a high volume of requests for information, and shall serve as the main point of contact for walk-in and phone traffic. The FA Advising Coordinator will work directly with Financial Aid Advisors in the central office, Professional and Global Education (Page) and EOP to maximize and coordinate day to day operations. The Financial Aid Advising Coordinator is responsible for providing on-campus and off-campus outreach, student and parent advising on all aspects of Financial Aid; particularly those with difficult circumstances and quickly understanding department policies for multiple, complex student aid programs. The Financial Aid Advising Coordinator is required to apply Federal, State, CSU Chancellor's Office Executive Orders, Institutional Policies, and Regulations to ensure compliance in all functions of the awarding of Financial Aid. The incumbent will: work with the College Advising Directors to develop an effective coordinated care network between the academic advising community and the financial aid office; provide academic advisor and financial aid departmental trainings; leverage technology to refer and track students and financial aid; process data; coordinate FA Advisor Unit and advise students; build positive relations throughout the University; and develop ways to improve academic and financial aid advising. The incumbent is responsible for providing financial aid advising to students on a one-on-one basis as well as in group settings regarding the financial aid application process, financial aid rules and regulations; entrance and exit counseling; and Satisfactory Academic Process (SAP) requirements. The incumbent will: participate in the University Orientation activities; cover the Financial Aid counter and phone duties; manage an applicant case load; coordinate and process student files ; process weekly batches/reports, performing need analysis and online packaging; revise awards; process student loans; authorize disbursements of funds; calculate Return of Title IV (R2T4) funds; and review appeals and make professional decision with respect to appeals and special circumstances. Required Qualifications & Experience : Graduation from a four-year college or university with preference in one of the behavioral sciences, social science, counseling, education, psychology, public or business or job-related field. Equivalent of three current years of professional coordinator related experience in Financial Aid or one of the student services program areas or in a related field. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field and may be substituted for one year of the professional experience. Current knowledge of Federal and State Financial Aid policies and regulations is required. Literacy in using personal computers and various supporting software programs. Must have the ability to: read, interpret, and apply complex rules and regulations correctly and accurately; think independently and to make professional judgments; recognize, analyze, and resolve complex eligibility student cases while being sensitive to and responsible for the needs of the program requirements. Must be an effective communicator with the ability to provide presentations and lead discussions in small and larger group settings. Ability to advise, facilitate, problem solve, provide timely response, meet deadlines, and to work effectively and diplomatically under time pressures, frequent interruptions, and distractions in a fast-paced environment. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Knowledge of CSU and Cal State LA policies and procedures. Ability to use current Cal State LA integrated computer system. Knowledge of PeopleSoft, NSLDS, COD, CMS, On-Base Imaging System, Web Grants, and Blackbaud. Closing Date : Review of applications will begin on April 18, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. As part of the interview process, a task will be included. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job No: 536804; 4/04/2024 FINANCIAL AID ADVISING COORDINATOR Student Services Professional III Student Financial Aid Salary Range : $5025 - $7159/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; some evenings and weekends; exempt classification. Essential Functions : Under the general direction of the Associate Director of Financial Aid, the Financial Aid Advising Coordinator is responsible for serving as a subject matter expert and developing effective and proactive advising strategies and solutions for all Financial Aid applicants and recipients. The FA Advising Coordinator shall also serve as the primary Advisor Lead and is responsible for performing program coordination, reviewing eligibility, responding to a high volume of requests for information, and shall serve as the main point of contact for walk-in and phone traffic. The FA Advising Coordinator will work directly with Financial Aid Advisors in the central office, Professional and Global Education (Page) and EOP to maximize and coordinate day to day operations. The Financial Aid Advising Coordinator is responsible for providing on-campus and off-campus outreach, student and parent advising on all aspects of Financial Aid; particularly those with difficult circumstances and quickly understanding department policies for multiple, complex student aid programs. The Financial Aid Advising Coordinator is required to apply Federal, State, CSU Chancellor's Office Executive Orders, Institutional Policies, and Regulations to ensure compliance in all functions of the awarding of Financial Aid. The incumbent will: work with the College Advising Directors to develop an effective coordinated care network between the academic advising community and the financial aid office; provide academic advisor and financial aid departmental trainings; leverage technology to refer and track students and financial aid; process data; coordinate FA Advisor Unit and advise students; build positive relations throughout the University; and develop ways to improve academic and financial aid advising. The incumbent is responsible for providing financial aid advising to students on a one-on-one basis as well as in group settings regarding the financial aid application process, financial aid rules and regulations; entrance and exit counseling; and Satisfactory Academic Process (SAP) requirements. The incumbent will: participate in the University Orientation activities; cover the Financial Aid counter and phone duties; manage an applicant case load; coordinate and process student files ; process weekly batches/reports, performing need analysis and online packaging; revise awards; process student loans; authorize disbursements of funds; calculate Return of Title IV (R2T4) funds; and review appeals and make professional decision with respect to appeals and special circumstances. Required Qualifications & Experience : Graduation from a four-year college or university with preference in one of the behavioral sciences, social science, counseling, education, psychology, public or business or job-related field. Equivalent of three current years of professional coordinator related experience in Financial Aid or one of the student services program areas or in a related field. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field and may be substituted for one year of the professional experience. Current knowledge of Federal and State Financial Aid policies and regulations is required. Literacy in using personal computers and various supporting software programs. Must have the ability to: read, interpret, and apply complex rules and regulations correctly and accurately; think independently and to make professional judgments; recognize, analyze, and resolve complex eligibility student cases while being sensitive to and responsible for the needs of the program requirements. Must be an effective communicator with the ability to provide presentations and lead discussions in small and larger group settings. Ability to advise, facilitate, problem solve, provide timely response, meet deadlines, and to work effectively and diplomatically under time pressures, frequent interruptions, and distractions in a fast-paced environment. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Knowledge of CSU and Cal State LA policies and procedures. Ability to use current Cal State LA integrated computer system. Knowledge of PeopleSoft, NSLDS, COD, CMS, On-Base Imaging System, Web Grants, and Blackbaud. Closing Date : Review of applications will begin on April 18, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. As part of the interview process, a task will be included. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 04 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Administrative Support Coordinator II Hours: Full-time / 40 hours per week FLSA: Non-exempt Anticipated Hiring Salary Range: $4,076 to $4,755* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: August 8, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general direction of the Director for Advising and Student Success, the Advising Administrative Support Coordinator supports and coordinates the general administrative and clerical operations of the Center for Advising and Student Success (CASS). This includes but is not limited to communications, documentation, event coordination, budget tracking and reconciliation, as well as supervising student assistants. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : 1. Administrative Support and Office Coordination: Coordinates office services and supports all CASS programs and staff by submitting and following up on supply and equipment orders, room use requests, campus work orders, and other requests necessary to meet the day-to-day operating needs within the Center for Advising and Student Success. Serves as liaison with other campus departments and off-campus vendors in support of these activities. Assists with maintaining and updating documentation of process workflows and office procedures to ensure consistency and transparency. Maintains electronic records and (as required) paper files. Assembles information from these and other sources in response to requests, and prepares a variety of reports related to student success and to support improved operations. Coordinates, facilitates, and monitors staff travel; ensures timely and accurate submission of all staff travel documents in accordance with university policies and procedures. Manages reception area. Covers front desk and welcomes all students/guests as they enter the Center for Advising & Student Success. Schedules advising appointments and meetings. Works with the Director and advising staff to review submitted job postings prior to posting on the “Otter Jobs” system; posts approved positions. Assists with queries from CSUMB departments and external people related to advising services. 2. Event Coordination Works independently and in conjunction with the CASS Director, staff, and other departments to coordinate and market Advising and Student Success, workshops, and events. Applies appropriate event policies and procedures. Addresses event marketing and coordination challenges using reasoning, interpretation, and an understanding of the event target audience to recommend actions to overcome obstacles. Coordinates tasks including, but not limited to event marketing, venue reservations, participant registration, vendor communication and confirmations, food and beverage service, event set-up, check-in, breakdown, and safety protocols. Provides instruction and direction to students, staff, vendors, guests and/or other personnel to ensure compliance with policies and procedures. Provides exemplary customer service and maintains professionalism to all internal and external contacts. 3. Coordination of CASS Communication: Prepares and disseminates department e-newsletters and reports that share information about the activities and programs of the Center for Advising and Student Success. Maintains up-to-date information on all department websites (Academic Advising, Student Success, and California Promise); coordinates communication campaigns via email, social media, and on-campus postings about dates and deadlines, events, and workshops. Handles telephone and email requests on a wide variety of subjects from a broad audience, and helps coordinate calling campaigns as needed. Provides exemplary customer service and maintains professionalism to all internal and external contacts. 4. Student Assistant Supervision: In consultation with the Director, recruits, hires, and supervises four to six student assistants; documents procedures and sets the task lists and priorities for the work of student assistants. 5. Budget Support: Tracks encumbrances for supplies, equipment, events, travel, and student assistants for multiple CASS departments and accounts; reconciles expenditures with finance data warehouse. Maintains documentation for purchases and expenditures. Reviews and confirms accuracy of invoices and procurement card statements for approval of payment. Works with the Dean’s office Budget Analyst to ensure consistency and adherence to current CSUMB procedures. Other Functions : Perform other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Must be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures. Thorough mastery of English grammar, spelling, punctuation and editing; clear and concise oral and written communication skills. Working knowledge of budget policies and procedures. Expertise in using office software packages, technology, applications, and systems, and ability to quickly learn new technology and systems. Ability to: independently handle multiple work unit priorities and projects; independently interpret and apply a wide variety of policies and procedures, and use judgment and discretion to act when precedents do not exist; troubleshoot most office administration problems and respond to all inquiries and requests related to assigned functions; understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas; analyze operational and procedural problems and develop, recommend and evaluate proposed solutions; perform business math, analyze budgetary data, and make accurate projections requiring some inference; effectively compose and transmit communications to a broad range of constituents; write and present own reports; effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations; and use negotiation and persuasion skills to achieve results and expedite projects. MINIMUM QUALIFICATIONS : Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and the ability to clearly communicate orally and in writing. Knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience SPECIALIZED SKILLS : Technical fluency with Microsoft and/or Google spreadsheets and databases; ability to summarize data using graphs and tables and in short written summaries; Experience with communication campaigns using a wide range of platforms including social media, Canvas, web, email, Sales Force; Clear, concise, and professional written and oral communication skills. PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Excellent attention to detail and organizational skills; demonstrated ability to independently juggle multiple projects to meet deadlines and objectives, and adapt to shifting priorities and new processes and procedures; Prior experience planning and coordinating a wide range of activities and events, and tracking student event registration, participation, and event expenses; Prior experience with Sales Force Student Success Hub or similar CRMs; Experience tracking and monitoring expenditures. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with: access to, or control over, cash, checks, credit cards, and/or credit card account information responsibility or access/possession of building master or sub-master keys for building access access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. May require occasional evenings and/or weekend work PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jul 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 25, 2024
Classification: Administrative Support Coordinator II Hours: Full-time / 40 hours per week FLSA: Non-exempt Anticipated Hiring Salary Range: $4,076 to $4,755* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: August 8, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general direction of the Director for Advising and Student Success, the Advising Administrative Support Coordinator supports and coordinates the general administrative and clerical operations of the Center for Advising and Student Success (CASS). This includes but is not limited to communications, documentation, event coordination, budget tracking and reconciliation, as well as supervising student assistants. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : 1. Administrative Support and Office Coordination: Coordinates office services and supports all CASS programs and staff by submitting and following up on supply and equipment orders, room use requests, campus work orders, and other requests necessary to meet the day-to-day operating needs within the Center for Advising and Student Success. Serves as liaison with other campus departments and off-campus vendors in support of these activities. Assists with maintaining and updating documentation of process workflows and office procedures to ensure consistency and transparency. Maintains electronic records and (as required) paper files. Assembles information from these and other sources in response to requests, and prepares a variety of reports related to student success and to support improved operations. Coordinates, facilitates, and monitors staff travel; ensures timely and accurate submission of all staff travel documents in accordance with university policies and procedures. Manages reception area. Covers front desk and welcomes all students/guests as they enter the Center for Advising & Student Success. Schedules advising appointments and meetings. Works with the Director and advising staff to review submitted job postings prior to posting on the “Otter Jobs” system; posts approved positions. Assists with queries from CSUMB departments and external people related to advising services. 2. Event Coordination Works independently and in conjunction with the CASS Director, staff, and other departments to coordinate and market Advising and Student Success, workshops, and events. Applies appropriate event policies and procedures. Addresses event marketing and coordination challenges using reasoning, interpretation, and an understanding of the event target audience to recommend actions to overcome obstacles. Coordinates tasks including, but not limited to event marketing, venue reservations, participant registration, vendor communication and confirmations, food and beverage service, event set-up, check-in, breakdown, and safety protocols. Provides instruction and direction to students, staff, vendors, guests and/or other personnel to ensure compliance with policies and procedures. Provides exemplary customer service and maintains professionalism to all internal and external contacts. 3. Coordination of CASS Communication: Prepares and disseminates department e-newsletters and reports that share information about the activities and programs of the Center for Advising and Student Success. Maintains up-to-date information on all department websites (Academic Advising, Student Success, and California Promise); coordinates communication campaigns via email, social media, and on-campus postings about dates and deadlines, events, and workshops. Handles telephone and email requests on a wide variety of subjects from a broad audience, and helps coordinate calling campaigns as needed. Provides exemplary customer service and maintains professionalism to all internal and external contacts. 4. Student Assistant Supervision: In consultation with the Director, recruits, hires, and supervises four to six student assistants; documents procedures and sets the task lists and priorities for the work of student assistants. 5. Budget Support: Tracks encumbrances for supplies, equipment, events, travel, and student assistants for multiple CASS departments and accounts; reconciles expenditures with finance data warehouse. Maintains documentation for purchases and expenditures. Reviews and confirms accuracy of invoices and procurement card statements for approval of payment. Works with the Dean’s office Budget Analyst to ensure consistency and adherence to current CSUMB procedures. Other Functions : Perform other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Must be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures. Thorough mastery of English grammar, spelling, punctuation and editing; clear and concise oral and written communication skills. Working knowledge of budget policies and procedures. Expertise in using office software packages, technology, applications, and systems, and ability to quickly learn new technology and systems. Ability to: independently handle multiple work unit priorities and projects; independently interpret and apply a wide variety of policies and procedures, and use judgment and discretion to act when precedents do not exist; troubleshoot most office administration problems and respond to all inquiries and requests related to assigned functions; understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas; analyze operational and procedural problems and develop, recommend and evaluate proposed solutions; perform business math, analyze budgetary data, and make accurate projections requiring some inference; effectively compose and transmit communications to a broad range of constituents; write and present own reports; effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations; and use negotiation and persuasion skills to achieve results and expedite projects. MINIMUM QUALIFICATIONS : Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and the ability to clearly communicate orally and in writing. Knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience SPECIALIZED SKILLS : Technical fluency with Microsoft and/or Google spreadsheets and databases; ability to summarize data using graphs and tables and in short written summaries; Experience with communication campaigns using a wide range of platforms including social media, Canvas, web, email, Sales Force; Clear, concise, and professional written and oral communication skills. PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE : Excellent attention to detail and organizational skills; demonstrated ability to independently juggle multiple projects to meet deadlines and objectives, and adapt to shifting priorities and new processes and procedures; Prior experience planning and coordinating a wide range of activities and events, and tracking student event registration, participation, and event expenses; Prior experience with Sales Force Student Success Hub or similar CRMs; Experience tracking and monitoring expenditures. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with: access to, or control over, cash, checks, credit cards, and/or credit card account information responsibility or access/possession of building master or sub-master keys for building access access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. May require occasional evenings and/or weekend work PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jul 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 527368; 6/27/2023 (REVISED) TIMELY SUPPORT COORDINATOR Student Services Professional II Center for Academic Success Salary Range: $4,610 - $6,556/Monthly Work Schedule : Full-Time, Monday - Friday, 9:00 a.m. to 6:00 p.m.; exempt classification. Essential Functions : The incumbent coordinates the daily operations of Early Alert Support within the Center for Academic Success and assists the Lead Coordinator to coordinate tutoring. In support of Cal State LA’s Grad 2025 goals and the ongoing efforts to eliminate equity gaps the goals of the services provided by the incumbent are to improve the retention and graduation rates by providing students with support in courses with historically low completion rates and to close the graduation gap.. Responsibilities include the following: coordinate Early Alert and oversee outreach efforts stemming from Timely Support data; track and monitor Timely Support submissions and report on data to the Director and faculty; work directly with identified students needing academic support or referrals to additional campus resources; assist in the development of course support modules by partnering with CETL and departments using Canvas and other best practice technologies; maintain regular and systematic communications with faculty teaching the courses served by academic support; provide input into the evaluation of center tutors and student clerical support staff; schedule and coordinate academic support and tutoring sessions; track and report on program utilization and success rates; and providing recommendations for improvement. Required Qualifications & Experience : Equivalent to graduation from a four-year accredited college or university, in a job related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may substitute for the required education on a year-for-year basis. A master’s degree in a job-related field may be substituted for one year of the professional experience. Equivalent of two years of professional experience in tutoring, supplemental instruction, or applicable academic support; experience should give evidence of competence and indicate the potential for further growth. The candidate must demonstrate excellent written and/or communication and interpersonal skills, including the ability to communicate by phone, email, and in group settings. The incumbent must have the ability to maintain effective work relationships with students, faculty, and staff in a wide range of areas across the university; exercise tact, courtesy, alertness, and good judgment when responding to others; and exercise good judgment; to plan, organize and prioritize work; be able to multi-task; complete assignments in a timely fashion, and work under pressure; candidate must be computer literate and proficient in standard word processing and database software including Microsoft Word, Excel, Outlook and PowerPoint; possess an understanding of standard office procedures; must be proficient in the use of technology and able to use technology to track program data and make recommendations; demonstrate the ability to work effectively under supervision; and must have familiarity with campus student information systems such as GET/PeopleSoft, Learning Management Systems such as Canvas, website development and maintenance, and online tutoring platforms. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Previous experience working in the CSU system; demonstrated successful experience in promoting or supporting student retention and success; knowledge of Cal CSU policies, priorities, and procedures. Closing Date : Review of applications will begin on July 11, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: May 02 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job No: 527368; 6/27/2023 (REVISED) TIMELY SUPPORT COORDINATOR Student Services Professional II Center for Academic Success Salary Range: $4,610 - $6,556/Monthly Work Schedule : Full-Time, Monday - Friday, 9:00 a.m. to 6:00 p.m.; exempt classification. Essential Functions : The incumbent coordinates the daily operations of Early Alert Support within the Center for Academic Success and assists the Lead Coordinator to coordinate tutoring. In support of Cal State LA’s Grad 2025 goals and the ongoing efforts to eliminate equity gaps the goals of the services provided by the incumbent are to improve the retention and graduation rates by providing students with support in courses with historically low completion rates and to close the graduation gap.. Responsibilities include the following: coordinate Early Alert and oversee outreach efforts stemming from Timely Support data; track and monitor Timely Support submissions and report on data to the Director and faculty; work directly with identified students needing academic support or referrals to additional campus resources; assist in the development of course support modules by partnering with CETL and departments using Canvas and other best practice technologies; maintain regular and systematic communications with faculty teaching the courses served by academic support; provide input into the evaluation of center tutors and student clerical support staff; schedule and coordinate academic support and tutoring sessions; track and report on program utilization and success rates; and providing recommendations for improvement. Required Qualifications & Experience : Equivalent to graduation from a four-year accredited college or university, in a job related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may substitute for the required education on a year-for-year basis. A master’s degree in a job-related field may be substituted for one year of the professional experience. Equivalent of two years of professional experience in tutoring, supplemental instruction, or applicable academic support; experience should give evidence of competence and indicate the potential for further growth. The candidate must demonstrate excellent written and/or communication and interpersonal skills, including the ability to communicate by phone, email, and in group settings. The incumbent must have the ability to maintain effective work relationships with students, faculty, and staff in a wide range of areas across the university; exercise tact, courtesy, alertness, and good judgment when responding to others; and exercise good judgment; to plan, organize and prioritize work; be able to multi-task; complete assignments in a timely fashion, and work under pressure; candidate must be computer literate and proficient in standard word processing and database software including Microsoft Word, Excel, Outlook and PowerPoint; possess an understanding of standard office procedures; must be proficient in the use of technology and able to use technology to track program data and make recommendations; demonstrate the ability to work effectively under supervision; and must have familiarity with campus student information systems such as GET/PeopleSoft, Learning Management Systems such as Canvas, website development and maintenance, and online tutoring platforms. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Previous experience working in the CSU system; demonstrated successful experience in promoting or supporting student retention and success; knowledge of Cal CSU policies, priorities, and procedures. Closing Date : Review of applications will begin on July 11, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: May 02 2023 Pacific Daylight Time Applications close: Closing Date/Time: