Financial Aid Advising Coordinator

Job No: 536804; 4/04/2024

FINANCIAL AID ADVISING COORDINATOR
Student Services Professional III
Student Financial Aid

Salary Range : $5025 - $7159/Monthly

Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; some evenings and weekends; exempt classification.

Essential Functions : Under the general direction of the Associate Director of Financial Aid, the Financial Aid Advising Coordinator is responsible for serving as a subject matter expert and developing effective and proactive advising strategies and solutions for all Financial Aid applicants and recipients. The FA Advising Coordinator shall also serve as the primary Advisor Lead and is responsible for performing program coordination, reviewing eligibility, responding to a high volume of requests for information, and shall serve as the main point of contact for walk-in and phone traffic. The FA Advising Coordinator will work directly with Financial Aid Advisors in the central office, Professional and Global Education (Page) and EOP to maximize and coordinate day to day operations. The Financial Aid Advising Coordinator is responsible for providing on-campus and off-campus outreach, student and parent advising on all aspects of Financial Aid; particularly those with difficult circumstances and quickly understanding department policies for multiple, complex student aid programs. The Financial Aid Advising Coordinator is required to apply Federal, State, CSU Chancellor's Office Executive Orders, Institutional Policies, and Regulations to ensure compliance in all functions of the awarding of Financial Aid. The incumbent will: work with the College Advising Directors to develop an effective coordinated care network between the academic advising community and the financial aid office; provide academic advisor and financial aid departmental trainings; leverage technology to refer and track students and financial aid; process data; coordinate FA Advisor Unit and advise students; build positive relations throughout the University; and develop ways to improve academic and financial aid advising. The incumbent is responsible for providing financial aid advising to students on a one-on-one basis as well as in group settings regarding the financial aid application process, financial aid rules and regulations; entrance and exit counseling; and Satisfactory Academic Process (SAP) requirements. The incumbent will: participate in the University Orientation activities; cover the Financial Aid counter and phone duties; manage an applicant case load; coordinate and process student files ; process weekly batches/reports, performing need analysis and online packaging; revise awards; process student loans; authorize disbursements of funds; calculate Return of Title IV (R2T4) funds; and review appeals and make professional decision with respect to appeals and special circumstances.

Required Qualifications & Experience : Graduation from a four-year college or university with preference in one of the behavioral sciences, social science, counseling, education, psychology, public or business or job-related field. Equivalent of three current years of professional coordinator related experience in Financial Aid or one of the student services program areas or in a related field. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field and may be substituted for one year of the professional experience. Current knowledge of Federal and State Financial Aid policies and regulations is required. Literacy in using personal computers and various supporting software programs. Must have the ability to: read, interpret, and apply complex rules and regulations correctly and accurately; think independently and to make professional judgments; recognize, analyze, and resolve complex eligibility student cases while being sensitive to and responsible for the needs of the program requirements. Must be an effective communicator with the ability to provide presentations and lead discussions in small and larger group settings. Ability to advise, facilitate, problem solve, provide timely response, meet deadlines, and to work effectively and diplomatically under time pressures, frequent interruptions, and distractions in a fast-paced environment. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Desired Qualifications : Knowledge of CSU and Cal State LA policies and procedures. Ability to use current Cal State LA integrated computer system. Knowledge of PeopleSoft, NSLDS, COD, CMS, On-Base Imaging System, Web Grants, and Blackbaud.

Closing Date : Review of applications will begin on April 18, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. As part of the interview process, a task will be included.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

To obtain employment information for the impaired call:
TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678

Advertised: Apr 04 2024 Pacific Daylight Time
Applications close:

Closing Date/Time:

Los Angeles, California 90032 United States View Map