Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Dean’s Office, Personnel and Fiscal Operations Coordinator Classification Administrative Support Coordinator II AutoReqId 537177 Department Dean’s Office Sub-Division College of Business and Economics Salary Range Classification Range $3,865 - $6,336 per month (Hiring range depending on qualifications, not anticipated to exceed $3,865 - $4,483 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory, and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity, entrepreneurial spirit, and diversity of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join our team as the Dean’s Office, Personnel and Fiscal Operations Coordinator (Administrative Support Coordinator II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the general supervision of the Academic Resource Manager (ARM), the Administrative Support Coordinator II primarily offers fiscal and Personnel support to the College of Business and Economics (CBE). Responsibilities include ensuring adequate staffing for the front desk by managing hiring, scheduling, and supervision of student assistants. The role also involves supporting Dean’s office programs in the hiring of student workers and handling supply inventory for both the Dean's office and associated programs. Administrative Support Coordinator II assists the Senior Budget Analyst in processing manual reclassifications, budget and expense transfers, and processing billings between State and Auxiliary entities. Under the general direction of the Academic Resource Manager, the Administrative Support Coordinator II reviews card reconciliations and examines travel documents for compliance with CSUF, Auxiliary, and Philanthropic Foundation policies, providing explanations to faculty and staff as necessary. Administrative Support Coordinator II manages the College Directory and distribution list with semester updates and serves as a backup to the Dean’s assistant. This position oversees the Dean's office front desk and student worker hiring, including tasks such as ensuring adequate staffing coverage, assigning projects to student assistants, and monitoring project completion. Administrative Support Coordinator II is responsible for hiring all student assistants for various Dean’s office programs and departments, serving as the timekeeper for Dean’s office student workers, and providing training and ad hoc support on managing student worker appointments based on CHRS policies and procedures. Other duties as assigned. Essential Qualifications High School diploma or the equivalent and five years of progressively responsible experience in general office, clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to independently handle multiple work unit priorities and projects. Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: May 02 2024 Pacific Daylight Time Applications close: May 16 2024 Pacific Daylight Time Closing Date/Time:
May 03, 2024
Job Title Dean’s Office, Personnel and Fiscal Operations Coordinator Classification Administrative Support Coordinator II AutoReqId 537177 Department Dean’s Office Sub-Division College of Business and Economics Salary Range Classification Range $3,865 - $6,336 per month (Hiring range depending on qualifications, not anticipated to exceed $3,865 - $4,483 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory, and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity, entrepreneurial spirit, and diversity of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join our team as the Dean’s Office, Personnel and Fiscal Operations Coordinator (Administrative Support Coordinator II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the general supervision of the Academic Resource Manager (ARM), the Administrative Support Coordinator II primarily offers fiscal and Personnel support to the College of Business and Economics (CBE). Responsibilities include ensuring adequate staffing for the front desk by managing hiring, scheduling, and supervision of student assistants. The role also involves supporting Dean’s office programs in the hiring of student workers and handling supply inventory for both the Dean's office and associated programs. Administrative Support Coordinator II assists the Senior Budget Analyst in processing manual reclassifications, budget and expense transfers, and processing billings between State and Auxiliary entities. Under the general direction of the Academic Resource Manager, the Administrative Support Coordinator II reviews card reconciliations and examines travel documents for compliance with CSUF, Auxiliary, and Philanthropic Foundation policies, providing explanations to faculty and staff as necessary. Administrative Support Coordinator II manages the College Directory and distribution list with semester updates and serves as a backup to the Dean’s assistant. This position oversees the Dean's office front desk and student worker hiring, including tasks such as ensuring adequate staffing coverage, assigning projects to student assistants, and monitoring project completion. Administrative Support Coordinator II is responsible for hiring all student assistants for various Dean’s office programs and departments, serving as the timekeeper for Dean’s office student workers, and providing training and ad hoc support on managing student worker appointments based on CHRS policies and procedures. Other duties as assigned. Essential Qualifications High School diploma or the equivalent and five years of progressively responsible experience in general office, clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to independently handle multiple work unit priorities and projects. Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: May 02 2024 Pacific Daylight Time Applications close: May 16 2024 Pacific Daylight Time Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Under general supervision, this position provides clerical and administrative support to front desk services for the Office of the Registrar, as well as for the Records and Registration units. This position assists the student population with various Office of the Registrar services, primarily with myCoyote and records and registration processes. Duties / Responsibilities Provides the coordination of the clerical and administrative support functions for the unit. Provides customer service by greeting guests by phone or in-person. Screens visitors and callers and directs them appropriately. Responds to inquiries from public or university staff, students, or faculty. Monitors and maintains calendar for supervisor or units assigned. Plans, coordinates, and makes travel arrangements. Makes arrangements for special events sponsored by department. Assists and troubleshoots complex records and registration issues. Processes enrollment and degree verifications. Responds to the Records Info and Registration Help phone line and emails. Process registration requests (adding/dropping/petitions, etc.). Applies FERPA regulations and identifies Red Flags. Work involves addressing a wide range of problems which requires interpreting policies and procedures and using ingenuity to put information together in new ways. Provides administrative coordination of EO 1037 regulations pertaining to repeat of grades of C or better. Processes EO 1037 exceptions authorized by Academic Success and Undergraduate Advising. Provides administrative coordination of CSU Fully Online program. Researches and resolves complex student issues that may include collaboration with other offices such as Financial Aid & Scholarships, Student Financial Services, Admissions and Student Recruitment, and the Advising and Academic Services Office. Processes requests for enrollment reinstatements due to university errors. Processes mass disenrollment’s when requested by Advising and Academic Services and Educational Opportunity Program. Assists in delegating and monitoring student assistant workload. Provides lead work direction including, but not limited to, assigning and reviewing work, providing input to performance evaluations, and training new staff (both student assistants and staff). Provides coordination to multiple and varied projects of complex nature. Assists in maintaining an updated training handbook. Other classification-related duties as assigned. Minimum Qualifications: Required Education and Experience High School diploma or its equivalent AND three years of progressively responsible experience in general office clerical or secretarial work or the equivalent Required Qualifications Knowledge, skills, and abilities information For Example: Excellent communication and interpersonal skills (including being a good listener) to interact and communicate effectively with faculty, staff, students, and external constituencies, both verbally and in writing. Advanced time management and analytical skills. Ability to manage multiple projects independently in a fast-paced organization with competing priorities and distractions. Strong critical thinking, analytical, research, problem-solving, and conflict resolution skills. Ability to build effective teams through goal setting, defining responsibilities, empowering team members, providing feedback, and adhering to deadlines. Strong negotiating skills to settle issues and maintain harmony in the team. Ability to use high-level discretion and maintain a high level of confidentiality in handling problems of a sensitive nature and security of confidential records. Working knowledge of applicable state and federal employment and education laws and regulations. Working knowledge of and ability to operate standard office equipment and technology including, but not limited to, desktop computer, laptop, copier, fax machine, scanner, and printer. Demonstrated proficiency in ability to effectively use common computer and technology programs and related computer software packages (e.g., Microsoft Office Suite, Zoom, etc.) in the course of assigned duties. Preferred Qualifications Experience to be fully functional in all technical aspects of work assignments. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects. Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of policies and procedures. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Ability to draft and compose correspondence and standard reports. Ability to effectively handle a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature. Compensation and Benefits: Anticipated Hiring Range: $3,680 per month Classification Salary Range: $3,680 - $5,783 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Non-Exempt/Emergency Hire (up to 120 or 180 days) Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is: May 23, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: May 09 2024 Pacific Daylight Time Applications close: May 23 2024 Pacific Daylight Time Closing Date/Time:
May 10, 2024
Job Summary: Under general supervision, this position provides clerical and administrative support to front desk services for the Office of the Registrar, as well as for the Records and Registration units. This position assists the student population with various Office of the Registrar services, primarily with myCoyote and records and registration processes. Duties / Responsibilities Provides the coordination of the clerical and administrative support functions for the unit. Provides customer service by greeting guests by phone or in-person. Screens visitors and callers and directs them appropriately. Responds to inquiries from public or university staff, students, or faculty. Monitors and maintains calendar for supervisor or units assigned. Plans, coordinates, and makes travel arrangements. Makes arrangements for special events sponsored by department. Assists and troubleshoots complex records and registration issues. Processes enrollment and degree verifications. Responds to the Records Info and Registration Help phone line and emails. Process registration requests (adding/dropping/petitions, etc.). Applies FERPA regulations and identifies Red Flags. Work involves addressing a wide range of problems which requires interpreting policies and procedures and using ingenuity to put information together in new ways. Provides administrative coordination of EO 1037 regulations pertaining to repeat of grades of C or better. Processes EO 1037 exceptions authorized by Academic Success and Undergraduate Advising. Provides administrative coordination of CSU Fully Online program. Researches and resolves complex student issues that may include collaboration with other offices such as Financial Aid & Scholarships, Student Financial Services, Admissions and Student Recruitment, and the Advising and Academic Services Office. Processes requests for enrollment reinstatements due to university errors. Processes mass disenrollment’s when requested by Advising and Academic Services and Educational Opportunity Program. Assists in delegating and monitoring student assistant workload. Provides lead work direction including, but not limited to, assigning and reviewing work, providing input to performance evaluations, and training new staff (both student assistants and staff). Provides coordination to multiple and varied projects of complex nature. Assists in maintaining an updated training handbook. Other classification-related duties as assigned. Minimum Qualifications: Required Education and Experience High School diploma or its equivalent AND three years of progressively responsible experience in general office clerical or secretarial work or the equivalent Required Qualifications Knowledge, skills, and abilities information For Example: Excellent communication and interpersonal skills (including being a good listener) to interact and communicate effectively with faculty, staff, students, and external constituencies, both verbally and in writing. Advanced time management and analytical skills. Ability to manage multiple projects independently in a fast-paced organization with competing priorities and distractions. Strong critical thinking, analytical, research, problem-solving, and conflict resolution skills. Ability to build effective teams through goal setting, defining responsibilities, empowering team members, providing feedback, and adhering to deadlines. Strong negotiating skills to settle issues and maintain harmony in the team. Ability to use high-level discretion and maintain a high level of confidentiality in handling problems of a sensitive nature and security of confidential records. Working knowledge of applicable state and federal employment and education laws and regulations. Working knowledge of and ability to operate standard office equipment and technology including, but not limited to, desktop computer, laptop, copier, fax machine, scanner, and printer. Demonstrated proficiency in ability to effectively use common computer and technology programs and related computer software packages (e.g., Microsoft Office Suite, Zoom, etc.) in the course of assigned duties. Preferred Qualifications Experience to be fully functional in all technical aspects of work assignments. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages. Ability to independently handle multiple work unit priorities and projects. Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of policies and procedures. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections. Ability to draft and compose correspondence and standard reports. Ability to effectively handle a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature. Compensation and Benefits: Anticipated Hiring Range: $3,680 per month Classification Salary Range: $3,680 - $5,783 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Non-Exempt/Emergency Hire (up to 120 or 180 days) Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is: May 23, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: May 09 2024 Pacific Daylight Time Applications close: May 23 2024 Pacific Daylight Time Closing Date/Time:
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs?general clerical support work including data entry, filing, maintaining physical and electronic records, front counter support and answering phones to support student enrollment, registration and access to records; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs general front counter and web-room admissions and records duties; answers questions from and assists current, returning and prospective students with registering, adding or dropping courses, payments and access to official records; distributes and accepts and reviews for completeness and accuracy various forms and petitions; provides information and may verify student eligibility for particular programs, classes or early enrollment; responds to questions and complaints. Receives and inputs a variety of student information into computer systems; researches information in computer systems; assists with the preparation of forms and documentation; verifies accuracy of information with third parties. Uses a computer and phone system to respond to phone, email and web-based inquiries, explains requirements and deadlines and provides informational services; downloads documentation and enters student data into databases and student records. Prepares and compiles packets of materials; receives, opens, sorts and distributes office mail; prepares regular and bulk mailings; scans or copies various documents and materials; duplicates, assembles and distributes packets. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Files and maintains student supporting documentation, ensuring the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides referrals to on campus and community programs and services. Provides backup for other departments or division office administrative support staff. Assists with the preparation of rosters and grades for review and upload into student records; assists with the logging and entry of external transcripts. May provide work guidance to student workers and seasonal staff. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard office practices and procedures, including recordkeeping and filing. Customer service practices and telephone etiquette. Correct English usage, including spelling, grammar and punctuation. Basic policy, procedures, goals and objectives of a college admissions and records department. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Safety policies and safe work practices applicable to the assignment. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Provide customer service in person and over the phone, sometimes to confrontational individuals. Learn, interpret, explain and apply District, departmental and administrative policies, procedures and practices. Learn and apply the operations and processes of District systems and applications used in the admissions and records function. Prepare clear and accurate spreadsheets, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least six months of clerical or customer service experience in an office environment involving the use of automated recordkeeping and processing systems; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms.?Employees are frequently required to walk, and to stand for long periods at a time; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Apr 02, 2024
Temporary
General Purpose Under general supervision, performs?general clerical support work including data entry, filing, maintaining physical and electronic records, front counter support and answering phones to support student enrollment, registration and access to records; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs general front counter and web-room admissions and records duties; answers questions from and assists current, returning and prospective students with registering, adding or dropping courses, payments and access to official records; distributes and accepts and reviews for completeness and accuracy various forms and petitions; provides information and may verify student eligibility for particular programs, classes or early enrollment; responds to questions and complaints. Receives and inputs a variety of student information into computer systems; researches information in computer systems; assists with the preparation of forms and documentation; verifies accuracy of information with third parties. Uses a computer and phone system to respond to phone, email and web-based inquiries, explains requirements and deadlines and provides informational services; downloads documentation and enters student data into databases and student records. Prepares and compiles packets of materials; receives, opens, sorts and distributes office mail; prepares regular and bulk mailings; scans or copies various documents and materials; duplicates, assembles and distributes packets. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Files and maintains student supporting documentation, ensuring the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides referrals to on campus and community programs and services. Provides backup for other departments or division office administrative support staff. Assists with the preparation of rosters and grades for review and upload into student records; assists with the logging and entry of external transcripts. May provide work guidance to student workers and seasonal staff. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard office practices and procedures, including recordkeeping and filing. Customer service practices and telephone etiquette. Correct English usage, including spelling, grammar and punctuation. Basic policy, procedures, goals and objectives of a college admissions and records department. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Safety policies and safe work practices applicable to the assignment. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Provide customer service in person and over the phone, sometimes to confrontational individuals. Learn, interpret, explain and apply District, departmental and administrative policies, procedures and practices. Learn and apply the operations and processes of District systems and applications used in the admissions and records function. Prepare clear and accurate spreadsheets, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least six months of clerical or customer service experience in an office environment involving the use of automated recordkeeping and processing systems; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms.?Employees are frequently required to walk, and to stand for long periods at a time; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Administrative Support Coordinator II for the Center for Teaching and Learning Classification Title: ASC II Posting Details Priority Application Deadline: M onday, October 2nd @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Administrative Support Coordinator II works independently under the lead work direction of the Assistant to the Director and the general direction of the Director of the Center for Teaching and Learning in support of departmental operations, performing administrative duties of considerable scope and complexity requiring initiative and judgment. The incumbent's responsibilities include but are not limited to: overseeing and tracking budget expenditures and transfers for grants; coordinating events; providing front desk reception; assisting visitors and acting as the department liaison to internal and external customers; scheduling and maintaining the Director's calendar; acting as an internal and external resource for the Center for Teaching and Learning, Teaching Institute, Visiting Scholars Program and Pedagogy Enhancement Awards. Incumbent may provide lead work direction to student assistants. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range :$3,865 per month - $4685 per month CSU Classification Salary Range : $3,865 - $6,336 per month Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : M-F 8-5 Department Information The mission of the Center of Teaching and Learning at Sacramento State is to empower the teaching and learning community by providing mentoring and supporting evidence-based and inclusive practices that engage teaching excellence to enhance and transform student learning experiences. https://www.csus.edu/academic-affairs/center-teaching-learning/ Minimum Qualifications Entry to this classification requires fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Experience: 1. Experience performing clerical and administrative support functions in an office environment. Knowledge/Skills/Abilities: 2. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. 3. Excellent communication skills (written and verbal). 4. Strong interpersonal skills to interact effectively with internal and external constituents. 5. Excellent customer service skills. (e.g. to work with administrators, faculty, staff, and students) 6. Ability to perform event planning/coordination duties. 7. Expertise in using office software packages, technology, and systems. 8. Ability to maintain and edit website. 9. Organizational and time management skills to prioritize, multi-task and meet deadlines. 10. Strong detail-oriented skills with high level of accuracy. 11. Ability to maintain confidentiality. Conditions of Employment - Ability to successfully pass a background check. Preferred Qualifications 1. Experience working in a higher education environment. 2. Knowledge of grants and related processes and procedures. 3. Comprehensive and detailed knowledge of the university infrastructure, policies and procedures. Documents Needed to Apply Resume, cover letter, and diversity statement. Diversity Statement: Sac State holds diversity, equity, and inclusion (DEI) in its core values. Please include a statement up to 500 words, discussing your commitment to supporting students, staff, and faculty in a diverse University setting. Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/organizational-learning-development/csu-learn.html Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Sep 19 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Administrative Support Coordinator II for the Center for Teaching and Learning Classification Title: ASC II Posting Details Priority Application Deadline: M onday, October 2nd @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Administrative Support Coordinator II works independently under the lead work direction of the Assistant to the Director and the general direction of the Director of the Center for Teaching and Learning in support of departmental operations, performing administrative duties of considerable scope and complexity requiring initiative and judgment. The incumbent's responsibilities include but are not limited to: overseeing and tracking budget expenditures and transfers for grants; coordinating events; providing front desk reception; assisting visitors and acting as the department liaison to internal and external customers; scheduling and maintaining the Director's calendar; acting as an internal and external resource for the Center for Teaching and Learning, Teaching Institute, Visiting Scholars Program and Pedagogy Enhancement Awards. Incumbent may provide lead work direction to student assistants. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range :$3,865 per month - $4685 per month CSU Classification Salary Range : $3,865 - $6,336 per month Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : M-F 8-5 Department Information The mission of the Center of Teaching and Learning at Sacramento State is to empower the teaching and learning community by providing mentoring and supporting evidence-based and inclusive practices that engage teaching excellence to enhance and transform student learning experiences. https://www.csus.edu/academic-affairs/center-teaching-learning/ Minimum Qualifications Entry to this classification requires fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Experience: 1. Experience performing clerical and administrative support functions in an office environment. Knowledge/Skills/Abilities: 2. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. 3. Excellent communication skills (written and verbal). 4. Strong interpersonal skills to interact effectively with internal and external constituents. 5. Excellent customer service skills. (e.g. to work with administrators, faculty, staff, and students) 6. Ability to perform event planning/coordination duties. 7. Expertise in using office software packages, technology, and systems. 8. Ability to maintain and edit website. 9. Organizational and time management skills to prioritize, multi-task and meet deadlines. 10. Strong detail-oriented skills with high level of accuracy. 11. Ability to maintain confidentiality. Conditions of Employment - Ability to successfully pass a background check. Preferred Qualifications 1. Experience working in a higher education environment. 2. Knowledge of grants and related processes and procedures. 3. Comprehensive and detailed knowledge of the university infrastructure, policies and procedures. Documents Needed to Apply Resume, cover letter, and diversity statement. Diversity Statement: Sac State holds diversity, equity, and inclusion (DEI) in its core values. Please include a statement up to 500 words, discussing your commitment to supporting students, staff, and faculty in a diverse University setting. Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/organizational-learning-development/csu-learn.html Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Sep 19 2023 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community. The Human Resources Administrative Assistant is the first point of contact for the department, greeting and assisting customers in person and over the phone. The Administrative Assistant also performs routine clerical tasks and administrative functions in support of the Human Resources Department. Candidates must possess at least one (1) year of clerical experience involving public contact, preferably in a human resources or specialized general office, and a high school degree or equivalent. Essential Functions Include But Are Not Limited To Serves as the first point of contact for the Human Resources Department; provides effective front office support by greeting and assisting customers in person and over the telephone; triages customers based on scheduled appointments and staff availability; directs customers to department staff offices; and tracks visitor flow and parking validations. Interacts with the public and City employees with tact and confidentiality; and responds to departmental inquiries and forwards to appropriate parties in and outside of the Human Resources Department. Maintains front office appearance and adequate inventory of front desk materials, such as business cards and benefits literature; and maintains office supply areas stocked and assists with office supply orders. Assists in printing and posting job opportunities for the Human Resources Department, and sending global communications to City employees regarding available job opportunities; and assists in distributing recruitment job bulletins to external designated contacts, and receiving and organizing job opportunities from other agencies. Schedules, tracks, and supports employee training, including employee safety training. Assists in the reviewing and timely processing of department invoices, and processes Direct Payment Vouchers (DPVs) and purchase requests. Processes third party insurance requests for special events and recreation contracted instructors. Receives and sorts mail and interdepartmental correspondence for the department; keeps records, compiles, tabulates, and assists in the preparation of routine department reports; and provides administrative support to staff by printing, organizing, assembling, and filing documents. Assists human resources staff with clerical support related to specialized human resources functions including but not limited to printing exam materials and providing examination proctoring support for recruitments; supporting and coordinating citywide training and development initiatives; administering employee benefits; conducting bilingual fluency tests (if bilingual); distributing pre-employment forms and materials to prospective employees; receiving and processing completed new hire documents, including I-9 identification verifications; and photographing employees and creating employee identification cards. Assists with maintaining, coordinating, and destroying department records according to City record retention guidelines. Operates a variety of office equipment including computers, common office software, photocopiers, fax machines, and printers. Assists with Human Resources Department programs, including employee recognition events; and supports department staff by coordinating special events and conference room reservations. Provides administrative support to one or more Human Resources divisions. May assist in data entry, including entering and maintaining electronic worker’s compensation records. May be assigned special individual and team projects. Performs other duties as assigned. Minimum Qualifications EXPERIENCE AND EDUCATION One year of clerical experience, preferably involving extensive public contact, and the equivalent to graduation from high school; or any equivalent combination of education and experience which provide the following knowledge, skills and abilities: KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: The practices and procedures of a public sector human resources office; modern office equipment, including computers; computer applications such as word processing, spreadsheet, and database applications; methods and techniques for basic report preparation and writing; proper English usage, spelling, grammar, and punctuation; methods and techniques of proper telephone communication etiquette; principles and practices of exemplary customer service; applicable laws, codes, and regulations; principles and procedures of record keeping and filing; and basic mathematics as applicable to human resources work. Skill in: The operation of a personal computer. Ability to: Understand, interpret, and apply general administrative and departmental policies and procedures; perform a variety of office support and clerical duties and activities; follow oral and written instructions; organize own work, set priorities, work independently on a day-to-day basis, meet critical deadlines and balance multiple objectives; communicate clearly and concisely, both orally and in writing; use sound judgment in following and applying appropriate laws, regulations, policies, and procedures; learn departmental functions, activities, organizational structure, and names of key personnel within a short period of time; handle a large volume of incoming calls and visitors promptly, tactfully, and equitably; write legibly and use correct grammar; type and enter data at a speed necessary for successful job performance; make simple arithmetic computations accurately; type proficiently; speak clearly and concisely; maintain effective working relationships with the public and other employees; exercise good judgment in reviewing and maintaining accurate and confidential information, records, and reports; and operate and use modern office equipment, including computers and various software packages. SPECIAL REQUIREMENTS Possession and retention of a valid California Class “C” Driver’s License is a condition of continued employment in this classification. Must be willing and able to work evenings and weekends, as needed. HIGHLY DESIRABLE Bilingual ability in English and Spanish, and/or English and Vietnamese is highly desirable. Some experience in a human resources office and/or specialized general office, and clerical training is highly desirable. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide . Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Online Written Examination ( Tentatively scheduled for Thursday, May 23, 2024 ) : (Weight of 50%) will evaluate candidates' knowledge, skills, and abilities in relation to those factors which are essential for successful performance on the job. This examination may include questions in the following areas: arithmetic, charts and tables, English usage, office practices, punctuation and capitalization, spelling, supervision, and vocabulary. Online Performance Examination (Tentatively scheduled for Thursday, May 23, 2024) : (Qualifying) will assess the candidates' proficiency in using Microsoft Office 2016 software. Oral Interview Examination (Tentatively scheduled for Thursday, June 6, 2024) : (Weight of 50%) will evaluate the candidates' experience, training, education and abilities in relation to those factors which are essential for successful performance on the job. Note: Tentative dates listed above are subject to change. Candidates must achieve a passing score in every component of the selection process in order to be placed on the eligible list. The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under CASA) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time: 5/20/2024 8:00 AM Pacific
May 04, 2024
Full Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community. The Human Resources Administrative Assistant is the first point of contact for the department, greeting and assisting customers in person and over the phone. The Administrative Assistant also performs routine clerical tasks and administrative functions in support of the Human Resources Department. Candidates must possess at least one (1) year of clerical experience involving public contact, preferably in a human resources or specialized general office, and a high school degree or equivalent. Essential Functions Include But Are Not Limited To Serves as the first point of contact for the Human Resources Department; provides effective front office support by greeting and assisting customers in person and over the telephone; triages customers based on scheduled appointments and staff availability; directs customers to department staff offices; and tracks visitor flow and parking validations. Interacts with the public and City employees with tact and confidentiality; and responds to departmental inquiries and forwards to appropriate parties in and outside of the Human Resources Department. Maintains front office appearance and adequate inventory of front desk materials, such as business cards and benefits literature; and maintains office supply areas stocked and assists with office supply orders. Assists in printing and posting job opportunities for the Human Resources Department, and sending global communications to City employees regarding available job opportunities; and assists in distributing recruitment job bulletins to external designated contacts, and receiving and organizing job opportunities from other agencies. Schedules, tracks, and supports employee training, including employee safety training. Assists in the reviewing and timely processing of department invoices, and processes Direct Payment Vouchers (DPVs) and purchase requests. Processes third party insurance requests for special events and recreation contracted instructors. Receives and sorts mail and interdepartmental correspondence for the department; keeps records, compiles, tabulates, and assists in the preparation of routine department reports; and provides administrative support to staff by printing, organizing, assembling, and filing documents. Assists human resources staff with clerical support related to specialized human resources functions including but not limited to printing exam materials and providing examination proctoring support for recruitments; supporting and coordinating citywide training and development initiatives; administering employee benefits; conducting bilingual fluency tests (if bilingual); distributing pre-employment forms and materials to prospective employees; receiving and processing completed new hire documents, including I-9 identification verifications; and photographing employees and creating employee identification cards. Assists with maintaining, coordinating, and destroying department records according to City record retention guidelines. Operates a variety of office equipment including computers, common office software, photocopiers, fax machines, and printers. Assists with Human Resources Department programs, including employee recognition events; and supports department staff by coordinating special events and conference room reservations. Provides administrative support to one or more Human Resources divisions. May assist in data entry, including entering and maintaining electronic worker’s compensation records. May be assigned special individual and team projects. Performs other duties as assigned. Minimum Qualifications EXPERIENCE AND EDUCATION One year of clerical experience, preferably involving extensive public contact, and the equivalent to graduation from high school; or any equivalent combination of education and experience which provide the following knowledge, skills and abilities: KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: The practices and procedures of a public sector human resources office; modern office equipment, including computers; computer applications such as word processing, spreadsheet, and database applications; methods and techniques for basic report preparation and writing; proper English usage, spelling, grammar, and punctuation; methods and techniques of proper telephone communication etiquette; principles and practices of exemplary customer service; applicable laws, codes, and regulations; principles and procedures of record keeping and filing; and basic mathematics as applicable to human resources work. Skill in: The operation of a personal computer. Ability to: Understand, interpret, and apply general administrative and departmental policies and procedures; perform a variety of office support and clerical duties and activities; follow oral and written instructions; organize own work, set priorities, work independently on a day-to-day basis, meet critical deadlines and balance multiple objectives; communicate clearly and concisely, both orally and in writing; use sound judgment in following and applying appropriate laws, regulations, policies, and procedures; learn departmental functions, activities, organizational structure, and names of key personnel within a short period of time; handle a large volume of incoming calls and visitors promptly, tactfully, and equitably; write legibly and use correct grammar; type and enter data at a speed necessary for successful job performance; make simple arithmetic computations accurately; type proficiently; speak clearly and concisely; maintain effective working relationships with the public and other employees; exercise good judgment in reviewing and maintaining accurate and confidential information, records, and reports; and operate and use modern office equipment, including computers and various software packages. SPECIAL REQUIREMENTS Possession and retention of a valid California Class “C” Driver’s License is a condition of continued employment in this classification. Must be willing and able to work evenings and weekends, as needed. HIGHLY DESIRABLE Bilingual ability in English and Spanish, and/or English and Vietnamese is highly desirable. Some experience in a human resources office and/or specialized general office, and clerical training is highly desirable. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide . Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Online Written Examination ( Tentatively scheduled for Thursday, May 23, 2024 ) : (Weight of 50%) will evaluate candidates' knowledge, skills, and abilities in relation to those factors which are essential for successful performance on the job. This examination may include questions in the following areas: arithmetic, charts and tables, English usage, office practices, punctuation and capitalization, spelling, supervision, and vocabulary. Online Performance Examination (Tentatively scheduled for Thursday, May 23, 2024) : (Qualifying) will assess the candidates' proficiency in using Microsoft Office 2016 software. Oral Interview Examination (Tentatively scheduled for Thursday, June 6, 2024) : (Weight of 50%) will evaluate the candidates' experience, training, education and abilities in relation to those factors which are essential for successful performance on the job. Note: Tentative dates listed above are subject to change. Candidates must achieve a passing score in every component of the selection process in order to be placed on the eligible list. The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under CASA) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time: 5/20/2024 8:00 AM Pacific
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 533141; 10/25/2023 Revised OFFICE COORDINATOR Administrative Support Coordinator I Admissions and Recruitment Salary Range : $3505 - $5508/Monthly (Budgeted salary $3505 - $4006/Monthly) Work Schedule : Full-Time, Monday-Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Occasional evening, or weekend, work may be required. Essential Functions : Reporting to the Associate Director of Admissions and Recruitment, the incumbent oversees the day-to-day operations of the Office of Admissions and Recruitment and will provide confidential administrative services for the Associate Directors and the professional staff. The incumbent will: maintain prospective student and recruitment databases; prepare memos, reports, and correspondence; schedule meetings and associated catering, room rentals, etc.,; maintain Outlook calendars (including recruitment events); attend meetings and take minutes; ; complete travel and purchasing requests; maintain program budgets; coordinate student employment and payroll; oversee the training, scheduling and supervision of student assistant staff to ensure office operations are met; and serve as the front line staff for inquiries regarding university admissions, recruitment, and other department programs/activities. The incumbent is required to independently analyze difficult student issues and apply the knowledge of departmental and University administrative policies and procedures for daily problem solving. The incumbent will supervise office student assistant staff including the Communications Center student staff. All duties must be completed in compliance with federal state, CSU, University, Division, and Department established administrative policies and procedures. Required Qualifications & Experience : Equivalent to three years of general office experience, which included providing ongoing work coordination and/or lead responsibilities with notable accountability for the work results of support staff or unit administrative function. Must have thorough knowledge of office systems and ability to use a broader range of technology, systems and packages such as; copy machine, voice mail, printer, computers, MS Office, Excel, Access, PowerPoint, Outlook, internet browsers and various database platforms. Working knowledge of budget policies and procedures. Fundamental writing and presentation skills to effectively communicate standard information. Must be able to respond to routine inquiries and explain standard policies and procedures to others. Ability to: understand standard office procedures; operate office equipment and computer applications; perform basic arithmetic calculations; independently handle multiple work unit priorities and projects to ensure that responsibilities are completed in a timely manner; perform projections; to draft and compose correspondence and standard reports; and effectively handle a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : A quick study, multi-task oriented, ability to work well under pressure, and consistently demonstrate attitudes and behaviors in keeping with good customer service, professionalism, student-centered philosophy, and teamwork. Familiarity with CMS PeopleSoft, online record systems, and databases. Closing Date : Review of applications will begin on November 8, 2023, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Oct 24 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 533141; 10/25/2023 Revised OFFICE COORDINATOR Administrative Support Coordinator I Admissions and Recruitment Salary Range : $3505 - $5508/Monthly (Budgeted salary $3505 - $4006/Monthly) Work Schedule : Full-Time, Monday-Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Occasional evening, or weekend, work may be required. Essential Functions : Reporting to the Associate Director of Admissions and Recruitment, the incumbent oversees the day-to-day operations of the Office of Admissions and Recruitment and will provide confidential administrative services for the Associate Directors and the professional staff. The incumbent will: maintain prospective student and recruitment databases; prepare memos, reports, and correspondence; schedule meetings and associated catering, room rentals, etc.,; maintain Outlook calendars (including recruitment events); attend meetings and take minutes; ; complete travel and purchasing requests; maintain program budgets; coordinate student employment and payroll; oversee the training, scheduling and supervision of student assistant staff to ensure office operations are met; and serve as the front line staff for inquiries regarding university admissions, recruitment, and other department programs/activities. The incumbent is required to independently analyze difficult student issues and apply the knowledge of departmental and University administrative policies and procedures for daily problem solving. The incumbent will supervise office student assistant staff including the Communications Center student staff. All duties must be completed in compliance with federal state, CSU, University, Division, and Department established administrative policies and procedures. Required Qualifications & Experience : Equivalent to three years of general office experience, which included providing ongoing work coordination and/or lead responsibilities with notable accountability for the work results of support staff or unit administrative function. Must have thorough knowledge of office systems and ability to use a broader range of technology, systems and packages such as; copy machine, voice mail, printer, computers, MS Office, Excel, Access, PowerPoint, Outlook, internet browsers and various database platforms. Working knowledge of budget policies and procedures. Fundamental writing and presentation skills to effectively communicate standard information. Must be able to respond to routine inquiries and explain standard policies and procedures to others. Ability to: understand standard office procedures; operate office equipment and computer applications; perform basic arithmetic calculations; independently handle multiple work unit priorities and projects to ensure that responsibilities are completed in a timely manner; perform projections; to draft and compose correspondence and standard reports; and effectively handle a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : A quick study, multi-task oriented, ability to work well under pressure, and consistently demonstrate attitudes and behaviors in keeping with good customer service, professionalism, student-centered philosophy, and teamwork. Familiarity with CMS PeopleSoft, online record systems, and databases. Closing Date : Review of applications will begin on November 8, 2023, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Oct 24 2023 Pacific Daylight Time Applications close: Closing Date/Time:
TEXAS PARKS AND WILDLIFE
Fort Davis, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Administrative Assistant I-VI Army 15P, 42A, 56M, 68G, 420A Administrative Assistant I-VI Navy AZ, LS, LSS, MC, PS, RP, SN, YN, YNS, 741X Administrative Assistant I-VI Coast Guard YN, PERS Administrative Assistant I-VI Marine Corps 0100, 0111, 3372, 3381, 6046, 0170, 4430 Administrative Assistant I-VI Air Force 3F5X1, 8A200 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Stephanie Rubio, (432) 26-3254 PHYSICAL WORK ADDRESS: Indian Lodge State Park, HWY 118 North Park Road 3, Fort Davis, TX 79734 GENERAL DESCRIPTION Under the direction of the Indian Lodge Superintendent & Assistant Superintendent, this position performs highly complex (senior-level) administrative support work including budget and position control, purchasing, receipting, vehicle logs, travel vouchers, fiscal control functions and clerical functions. Supervises Indian Lodge front desk and office staff and operations including completing performance evaluations, team and moral building, promote employee development. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment. Performs other duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: Four years experience performing administrative support duties. Licensure: Applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: Experience in office operations such as: accounting practices, revenue collection and/or control, preparation of correspondence, record keeping, preparation of reports, customer service and public relations, training and supervising employees; Experience using personal computers; Experience using word processing and spreadsheet programs. NOTE: Experience may have occurred concurrently. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office management; Knowledge of office management and human resource administration; Knowledge of administrative and clerical procedures; Knowledge of accounting principles, audit, property and budget control; Skill in using MS Word, Excel and Outlook; Skill in using Oracle; Skill in effective verbal and written communication; Skill in the use of office machines such as copiers, fax machines, telephones; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in making independent, sound and timely decisions; Ability to maintain confidentiality; Ability to work as a member of a team; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to assemble and maintain records and reports; Ability to compose business correspondence utilizing proper grammar and spelling; Ability to exercise initiative in accomplishing tasks without direct supervision; Ability to apply organizational skills, general office practices and procedures, maintain record keeping systems and prepare reports within the established guidelines; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a high visitation public park with overnight lodging, restaurant and 24 hour front desk operations; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to work overtime as necessary; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 23, 2024, 11:59:00 PM
May 10, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Administrative Assistant I-VI Army 15P, 42A, 56M, 68G, 420A Administrative Assistant I-VI Navy AZ, LS, LSS, MC, PS, RP, SN, YN, YNS, 741X Administrative Assistant I-VI Coast Guard YN, PERS Administrative Assistant I-VI Marine Corps 0100, 0111, 3372, 3381, 6046, 0170, 4430 Administrative Assistant I-VI Air Force 3F5X1, 8A200 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Stephanie Rubio, (432) 26-3254 PHYSICAL WORK ADDRESS: Indian Lodge State Park, HWY 118 North Park Road 3, Fort Davis, TX 79734 GENERAL DESCRIPTION Under the direction of the Indian Lodge Superintendent & Assistant Superintendent, this position performs highly complex (senior-level) administrative support work including budget and position control, purchasing, receipting, vehicle logs, travel vouchers, fiscal control functions and clerical functions. Supervises Indian Lodge front desk and office staff and operations including completing performance evaluations, team and moral building, promote employee development. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment. Performs other duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: Four years experience performing administrative support duties. Licensure: Applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: Experience in office operations such as: accounting practices, revenue collection and/or control, preparation of correspondence, record keeping, preparation of reports, customer service and public relations, training and supervising employees; Experience using personal computers; Experience using word processing and spreadsheet programs. NOTE: Experience may have occurred concurrently. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office management; Knowledge of office management and human resource administration; Knowledge of administrative and clerical procedures; Knowledge of accounting principles, audit, property and budget control; Skill in using MS Word, Excel and Outlook; Skill in using Oracle; Skill in effective verbal and written communication; Skill in the use of office machines such as copiers, fax machines, telephones; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in making independent, sound and timely decisions; Ability to maintain confidentiality; Ability to work as a member of a team; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to assemble and maintain records and reports; Ability to compose business correspondence utilizing proper grammar and spelling; Ability to exercise initiative in accomplishing tasks without direct supervision; Ability to apply organizational skills, general office practices and procedures, maintain record keeping systems and prepare reports within the established guidelines; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a high visitation public park with overnight lodging, restaurant and 24 hour front desk operations; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to work overtime as necessary; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 23, 2024, 11:59:00 PM
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,379.00 per month to $4,922.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrative Analyst/Specialist, Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented University with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office Coordinator performs duties under general supervision of the Associate Director, Housing Operations and Commercial Services and works independently to provide department office coordination and administrative support functions while providing excellent customer service. The incumbent coordinates various administrative services for the department including Housing front office reception/customer service, mailroom, procurement, and staff calendar scheduling. The Office Coordinator also provides lead work direction to student staff, support bay card printing and student assistant hiring-packet creation/dissemination, and lockouts. Independent judgment and initiative are expected and exercised during day-to-day operations. In addition, the incumbent provides a full range of support functions in support of the Housing and Residence Life program. Responsibilities Coordinate Housing Office Functions: Create a friendly and welcoming environment and set the office tone, meeting excellent customer service standards. Coordinate reception responsibilities for the Housing front office to assist current residents, prospective residents, campus partners, vendors, and other visitors. Ensure that the front office has sufficient coverage and operations run smoothly. Maintain an organized and tidy office work space at all times. Develop a system for maintaining cleanliness and organized resources at the Housing front office. Frequently check office supply stock and reorder supplies as needed. Coordinate with staff to send mass mail to residents. Maintain resident and departmental files in an organized fashion, ensuring confidential information is secured. Coordinate recruitment and hiring of student staff as needed in support of front desk operations. Provide lead work direction for front desk student staff. Provide training, scheduling, lead work direction, and evaluation for Lassen student staff. This includes troubleshooting open/missed shifts, planning, directing and evaluating the student staff according to the objectives established for the department. Coordinate department errand runs and mail distribution, ensuring they are done in a timely manner. This includes overseeing the logging/accountability of mail and packages to meet all federal and state laws as well as University and department policies and guidelines. Utilizes StarRez to assist residents in navigating the online contracting and maintenance processes. Ensure a supply of all department forms are available for staff and students. Respond to student and general inquiries made through email, phone, or video chat in a timely, professional and friendly manner with a focus on customer service. Responsible for obtaining, reconciling, and distributing payroll checks monthly to professional and student staff. This includes timesheet processing for student assistants, ensuring required approvals are obtained and information is accurate and submitted in a timely manner. Schedule appointments for Student Housing and Residential Life (SHRL) staff. Support department processes by tracking department form responses. Collect and report customer service patterns and feedback and make adjustments to operations when necessary. Schedule and provide housing tours. Coordinate the lock-out process. This includes but is not limited to key audits, lock changes/requests, maintaining records of lock-out and key processing requests. Track and check in/out of vendors, providing necessary access. Assist with staff onboarding by setting up office space with standard supplies. Assist with student staff onboarding by building and disseminating hiring packets and tracking the steps of the onboarding process. Meet with representatives from the Census Bureau to conduct a residential census. Update, print, and disseminate the department's directory. Liaison between residents and SHRL team. Keep supervisor apprised with community, resident and other issues affecting the Housing office. Coordinates Procurement: Serve as liaison for Housing with University procurement services. Purchase all Housing supplies. Administer the department purchasing program which includes reviewing requests, creates requisitions for purchased items and services. Transmit and prioritize approved purchase orders and supporting documents to both University Procurement and supplier. Track orders and confirm system lead times, delivery dates, and costs with Housing Analyst. Advise Housing analyst to ensure invoices are received in a timely manner and reconciled. Identify opportunities and implement actions to achieve maximum efficiency with procuring supplies and equipment. Contribute to consolidation, reduction, and rationalization of Housing’s supplier base. Keep daily records and work with accounts payable to pay vendors per University policy. Coordinate all recurring bills incurred by the department such as but not limited to: PG&E and Waste Management. Responsible for closing out all of the department's purchase orders. Maintain and update databases to ensure expenses are posted in a timely fashion and amounts are allocated appropriately to their respective accounts. Screen and audit P-Card reports to ensure expenses are being allocated against proper chartfields per department guidelines. Assist staff members in preparation of p-card reports and serve as a resource for questions regarding p-card policy updates and direct connection to University accounts payable department. Provide manager with explanation and assessment of p-card reports. This gives managers the ability to work with direct reports on proper use of chartfield strings. Assist staff in procuring retreat, large scale events, and special events. Assist staff in the planning, reservation and payment of transportation needs. Assist staff in securing travel advances and working with University travel agents. Responsible for training and program development of the procurement area within Housing. Monthly and Quarterly training are required to ensure the department is up to date on any department or University policies. Resident Mailroom Coordination: Coordinate all aspects of the residential mailroom processes. Respond to all mail delivery inquiries. Coordinate scheduling of student assistants to staff the mailroom. Coordinate deliveries with variety of carrier services Provide workflow of mail processes. Provide training, scheduling, and evaluation of student staff. Residential BayCard Coordination: Coordinate printing BayCards for residents. Responds to all inquiries regarding BayCard photos and printing. Ensures that paperwork is provided to the Building Services Coordinator. Other Duties and Support Functions: Develop liaison relationships with other University departments to coordinate efforts where appropriates. Serve on University committees as appropriate. Participate on Housing departmental task forces and committees as assigned. Serve as emergency back-up for other functional areas as needed. Review status of job tasks and responsibilities with supervisor and/or designee on a regular basis. Prepares and updates position calendar and procedures. Assist in documenting functional area policies and procedures and train department staff in their implementation. Assist with all aspects of transition, opening and closing periods as needed. Respond to inquiries within (two) 2 business days. Refer position specific inquiries to appropriate University and department personnel. Report any updates or pertinent issues that need addressing to a manager. Assist with residential advocacy and documenting through the CARE system. Performs other duties as assigned. Minimum Qualifications A Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Required Qualifications Excellent customer service skills. Ability to lead and provide direction to student staff. Detail-oriented and excellent organizational skills. Outstanding communication skills, both verbal and written. Ability to multitask, prioritize, and work under pressure and manage high volume work. Ability to adapt to the changing needs of the department. Basic understanding of accounts payable terms and practices. Ability to work effectively with vendors to procure supplies services. Computer literacy, including G-suite, Microsoft Office, Zoom/video chat, and departmental and campus software. Strong sense of discretion and professionalism. Problem-solving skills. Balance a student-centered approach with the operational needs of the department. High motivation and ability to work well without a high-level of supervision. Ability to create effective working relationships in a diverse community. Preferred Skills and Knowledge Experience working in higher education housing and residential life. Experience providing lead work direction/supervision to staff. Procurement experience. At least one year of experience working with college-aged students in a diverse community. At least one year of experience supervising desk operations or customer service initiatives Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the University's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. . Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Aug 22 2024 Pacific Daylight Time Closing Date/Time:
Apr 23, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,379.00 per month to $4,922.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrative Analyst/Specialist, Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented University with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office Coordinator performs duties under general supervision of the Associate Director, Housing Operations and Commercial Services and works independently to provide department office coordination and administrative support functions while providing excellent customer service. The incumbent coordinates various administrative services for the department including Housing front office reception/customer service, mailroom, procurement, and staff calendar scheduling. The Office Coordinator also provides lead work direction to student staff, support bay card printing and student assistant hiring-packet creation/dissemination, and lockouts. Independent judgment and initiative are expected and exercised during day-to-day operations. In addition, the incumbent provides a full range of support functions in support of the Housing and Residence Life program. Responsibilities Coordinate Housing Office Functions: Create a friendly and welcoming environment and set the office tone, meeting excellent customer service standards. Coordinate reception responsibilities for the Housing front office to assist current residents, prospective residents, campus partners, vendors, and other visitors. Ensure that the front office has sufficient coverage and operations run smoothly. Maintain an organized and tidy office work space at all times. Develop a system for maintaining cleanliness and organized resources at the Housing front office. Frequently check office supply stock and reorder supplies as needed. Coordinate with staff to send mass mail to residents. Maintain resident and departmental files in an organized fashion, ensuring confidential information is secured. Coordinate recruitment and hiring of student staff as needed in support of front desk operations. Provide lead work direction for front desk student staff. Provide training, scheduling, lead work direction, and evaluation for Lassen student staff. This includes troubleshooting open/missed shifts, planning, directing and evaluating the student staff according to the objectives established for the department. Coordinate department errand runs and mail distribution, ensuring they are done in a timely manner. This includes overseeing the logging/accountability of mail and packages to meet all federal and state laws as well as University and department policies and guidelines. Utilizes StarRez to assist residents in navigating the online contracting and maintenance processes. Ensure a supply of all department forms are available for staff and students. Respond to student and general inquiries made through email, phone, or video chat in a timely, professional and friendly manner with a focus on customer service. Responsible for obtaining, reconciling, and distributing payroll checks monthly to professional and student staff. This includes timesheet processing for student assistants, ensuring required approvals are obtained and information is accurate and submitted in a timely manner. Schedule appointments for Student Housing and Residential Life (SHRL) staff. Support department processes by tracking department form responses. Collect and report customer service patterns and feedback and make adjustments to operations when necessary. Schedule and provide housing tours. Coordinate the lock-out process. This includes but is not limited to key audits, lock changes/requests, maintaining records of lock-out and key processing requests. Track and check in/out of vendors, providing necessary access. Assist with staff onboarding by setting up office space with standard supplies. Assist with student staff onboarding by building and disseminating hiring packets and tracking the steps of the onboarding process. Meet with representatives from the Census Bureau to conduct a residential census. Update, print, and disseminate the department's directory. Liaison between residents and SHRL team. Keep supervisor apprised with community, resident and other issues affecting the Housing office. Coordinates Procurement: Serve as liaison for Housing with University procurement services. Purchase all Housing supplies. Administer the department purchasing program which includes reviewing requests, creates requisitions for purchased items and services. Transmit and prioritize approved purchase orders and supporting documents to both University Procurement and supplier. Track orders and confirm system lead times, delivery dates, and costs with Housing Analyst. Advise Housing analyst to ensure invoices are received in a timely manner and reconciled. Identify opportunities and implement actions to achieve maximum efficiency with procuring supplies and equipment. Contribute to consolidation, reduction, and rationalization of Housing’s supplier base. Keep daily records and work with accounts payable to pay vendors per University policy. Coordinate all recurring bills incurred by the department such as but not limited to: PG&E and Waste Management. Responsible for closing out all of the department's purchase orders. Maintain and update databases to ensure expenses are posted in a timely fashion and amounts are allocated appropriately to their respective accounts. Screen and audit P-Card reports to ensure expenses are being allocated against proper chartfields per department guidelines. Assist staff members in preparation of p-card reports and serve as a resource for questions regarding p-card policy updates and direct connection to University accounts payable department. Provide manager with explanation and assessment of p-card reports. This gives managers the ability to work with direct reports on proper use of chartfield strings. Assist staff in procuring retreat, large scale events, and special events. Assist staff in the planning, reservation and payment of transportation needs. Assist staff in securing travel advances and working with University travel agents. Responsible for training and program development of the procurement area within Housing. Monthly and Quarterly training are required to ensure the department is up to date on any department or University policies. Resident Mailroom Coordination: Coordinate all aspects of the residential mailroom processes. Respond to all mail delivery inquiries. Coordinate scheduling of student assistants to staff the mailroom. Coordinate deliveries with variety of carrier services Provide workflow of mail processes. Provide training, scheduling, and evaluation of student staff. Residential BayCard Coordination: Coordinate printing BayCards for residents. Responds to all inquiries regarding BayCard photos and printing. Ensures that paperwork is provided to the Building Services Coordinator. Other Duties and Support Functions: Develop liaison relationships with other University departments to coordinate efforts where appropriates. Serve on University committees as appropriate. Participate on Housing departmental task forces and committees as assigned. Serve as emergency back-up for other functional areas as needed. Review status of job tasks and responsibilities with supervisor and/or designee on a regular basis. Prepares and updates position calendar and procedures. Assist in documenting functional area policies and procedures and train department staff in their implementation. Assist with all aspects of transition, opening and closing periods as needed. Respond to inquiries within (two) 2 business days. Refer position specific inquiries to appropriate University and department personnel. Report any updates or pertinent issues that need addressing to a manager. Assist with residential advocacy and documenting through the CARE system. Performs other duties as assigned. Minimum Qualifications A Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Required Qualifications Excellent customer service skills. Ability to lead and provide direction to student staff. Detail-oriented and excellent organizational skills. Outstanding communication skills, both verbal and written. Ability to multitask, prioritize, and work under pressure and manage high volume work. Ability to adapt to the changing needs of the department. Basic understanding of accounts payable terms and practices. Ability to work effectively with vendors to procure supplies services. Computer literacy, including G-suite, Microsoft Office, Zoom/video chat, and departmental and campus software. Strong sense of discretion and professionalism. Problem-solving skills. Balance a student-centered approach with the operational needs of the department. High motivation and ability to work well without a high-level of supervision. Ability to create effective working relationships in a diverse community. Preferred Skills and Knowledge Experience working in higher education housing and residential life. Experience providing lead work direction/supervision to staff. Procurement experience. At least one year of experience working with college-aged students in a diverse community. At least one year of experience supervising desk operations or customer service initiatives Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the University's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. . Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Aug 22 2024 Pacific Daylight Time Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Palm Desert Campus Location Under the work direction of physicians, nurse practitioners, physician assistants, registered nurses or other similar licensed professionals, the Medical Assistant performs various clinical and medical support functions. The incumbent also performs a variety of standard clinical assistance tasks, as well as administrative and clerical duties in support of the Palm Desert Campus Student Health Center operations. The incumbent may also work occasionally on the San Bernardino campus, as needed. Major duties and responsibilities Under guidance of supervising physician, the incumbent: • Assists healthcare practitioners in the delivery of health exams, clinical procedures and medical treatments by preparing exam and telehealth rooms, obtaining patient data and assisting practitioners • Performs a variety of standard tests and medical technical services not requiring a licensed professional (e.g., vision screening, audiometry and hearing testes, EKGs, peak flow testing spirometry, removal of sutures and bandages) • Removal of sutures and bandages; performs ear lavage • Performs specimen collection by non-invasive techniques (e.g., nasal smears, throat cultures) and CLIA-waived testing ordered by a licensed practitioner • Verifies student eligibility through PeopleSoft for SHC/CAPS access • Answers calls and routes them to appropriate/designated areas • Prioritizes patient phone calls and in-person patient contacts • Schedules appointments for providers, nurses and counselors • Addresses other incoming calls and in-person inquiries and advises students and others about services and routes calls to appropriate resources • Verifies patient demographics; assists with updating of patient information • Applies skills and knowledge of department policies and procedures related to the front office, HIPAA regulations and Accreditation Association for Ambulatory Health Care and the International Accreditation of Counseling Services standards • Handles requests for cancellation and rescheduling of appointments • Interprets provider notes (electronic health records systems) and prioritizes patient follow ups • Handles clinical phone messages for providers and other staff Under guidance of supervising physician, the incumbent: • Administers medications and immunizations • Performs TB skin tests, measures and describes results and refers for interpretation • Performs phlebotomy within the scope of practice for a Medical Assistant in the State of California. • Performs front office reception duties such as greeting, checking in students/patients, assisting students with filling out their intake and other forms in the clinic and online and with the checkout process • Services as cashier for cash and debit/credit cards transactions; collects, posts and processes daily payment transactions • Follows up with status reports for patients • Prepares faxes and other documentation, including health information required for referrals • Provides back-up coverage to San Bernardino Student Health Center and Counseling & Psychological Services clinics • Attends meetings; serves on relevant committees • Engages in professional development activities (including but not limited to, keeping current with the medical assisting field and maintaining competencies relative to the scope of practice) • Completes all department and university required trainings as assigned • Performs other relevant duties as assigned Minimum Qualifications: Required Education and Experience High school diploma or equivalent or combination of education and experience which provides the required knowledge and abilities. While Medical Assistants are not certified, registered, or licensed in the State of California, the Medical Board of California requires that medical assistants complete specific types and hours of training to perform the duties outlined in their scope of practice. This training must be documented and a physician or other qualified teacher, as identified by the Medical Board of California, must certify in writing that the Medical Assistant has completed the training successfully. CSU-specific requirements are as follows: 1. Most common, incumbents are required to possess a certificate of completion from an accredited and approved medical assisting program through the Department of Education or Bureau for Private Postsecondary Education within the Department of Consumer Affairs. In this case, the supervising CSU physician must verify competencies. OR 2. At the discretion of the student health center director, an in-house campus-training program may be developed according to the guidelines established by the Medical Board of California. In this case, a CSU physician must document and certify in writing that the formal training and clinical practice hours required by the Medical Board of California to perform the duties of a Medical Assistant have been completed successfully. Required Qualifications Knowledge: Knowledge of daily clinic operations; aseptic techniques and requirements; uses, application, and proper operation of various medical supplies and equipment used in performing the duties described above; California laws and regulations pertaining to medical assistants. General knowledge of anatomy and physiology appropriate to the duties assigned; understand the potential hazards or complications resulting from administering medications and how to initiate emergency procedures. Abilities: Ability to demonstrate the proper techniques in administering medications in a variety of manners including intramuscular, intradermal, or subcutaneous methods and by inhalation; proper techniques in performing injections and phlebotomy; competency in performing assigned medical technical support services such as the standard tests and limited procedures described above; maintain effective working relationships with practitioners and other health center support staff; and be sensitive to and communicate effectively with diverse patients. Current AED/CPR certification. Preferred Qualifications • Ability to multi-task and work in a fast-paced environment • Experience working with college students, preferably in a higher education setting Special Conditions While Medical Assistants are not certified, registered, or licensed in the State of California, the Medical Board of California requires that medical assistants complete specific types and hours of training to perform the duties outlined in their scope of practice. This training must be documented and a physician or other qualified teacher, as identified by the Medical Board of California, must certify in writing that the Medical Assistant has completed the training successfully. If a Medical Assistant is performing phlebotomy outside the regular scope of practice, appropriate phlebotomy certification may be required by the State of California. Medical Assistants may perform only those duties authorized by their supervising licensed physician and surgeon, a licensed podiatrist, or a physician assistant, nurse practitioner or certified nurse-midwife who, in compliance with applicable state regulations, must be present in the facility when the Medical Assistant is performing specific procedures. Compensation and Benefits: Anticipated Hiring Range: $3,338 - $3,505 per month Classification Salary Range: $3,338 - $5,366 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. First review of applications date April 3, 2024, position is open until filled As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact Nora Jean Fernandez, ADA Manager at Nora.Fernandez@csusb.edu Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 21, 2024
Job Summary: Palm Desert Campus Location Under the work direction of physicians, nurse practitioners, physician assistants, registered nurses or other similar licensed professionals, the Medical Assistant performs various clinical and medical support functions. The incumbent also performs a variety of standard clinical assistance tasks, as well as administrative and clerical duties in support of the Palm Desert Campus Student Health Center operations. The incumbent may also work occasionally on the San Bernardino campus, as needed. Major duties and responsibilities Under guidance of supervising physician, the incumbent: • Assists healthcare practitioners in the delivery of health exams, clinical procedures and medical treatments by preparing exam and telehealth rooms, obtaining patient data and assisting practitioners • Performs a variety of standard tests and medical technical services not requiring a licensed professional (e.g., vision screening, audiometry and hearing testes, EKGs, peak flow testing spirometry, removal of sutures and bandages) • Removal of sutures and bandages; performs ear lavage • Performs specimen collection by non-invasive techniques (e.g., nasal smears, throat cultures) and CLIA-waived testing ordered by a licensed practitioner • Verifies student eligibility through PeopleSoft for SHC/CAPS access • Answers calls and routes them to appropriate/designated areas • Prioritizes patient phone calls and in-person patient contacts • Schedules appointments for providers, nurses and counselors • Addresses other incoming calls and in-person inquiries and advises students and others about services and routes calls to appropriate resources • Verifies patient demographics; assists with updating of patient information • Applies skills and knowledge of department policies and procedures related to the front office, HIPAA regulations and Accreditation Association for Ambulatory Health Care and the International Accreditation of Counseling Services standards • Handles requests for cancellation and rescheduling of appointments • Interprets provider notes (electronic health records systems) and prioritizes patient follow ups • Handles clinical phone messages for providers and other staff Under guidance of supervising physician, the incumbent: • Administers medications and immunizations • Performs TB skin tests, measures and describes results and refers for interpretation • Performs phlebotomy within the scope of practice for a Medical Assistant in the State of California. • Performs front office reception duties such as greeting, checking in students/patients, assisting students with filling out their intake and other forms in the clinic and online and with the checkout process • Services as cashier for cash and debit/credit cards transactions; collects, posts and processes daily payment transactions • Follows up with status reports for patients • Prepares faxes and other documentation, including health information required for referrals • Provides back-up coverage to San Bernardino Student Health Center and Counseling & Psychological Services clinics • Attends meetings; serves on relevant committees • Engages in professional development activities (including but not limited to, keeping current with the medical assisting field and maintaining competencies relative to the scope of practice) • Completes all department and university required trainings as assigned • Performs other relevant duties as assigned Minimum Qualifications: Required Education and Experience High school diploma or equivalent or combination of education and experience which provides the required knowledge and abilities. While Medical Assistants are not certified, registered, or licensed in the State of California, the Medical Board of California requires that medical assistants complete specific types and hours of training to perform the duties outlined in their scope of practice. This training must be documented and a physician or other qualified teacher, as identified by the Medical Board of California, must certify in writing that the Medical Assistant has completed the training successfully. CSU-specific requirements are as follows: 1. Most common, incumbents are required to possess a certificate of completion from an accredited and approved medical assisting program through the Department of Education or Bureau for Private Postsecondary Education within the Department of Consumer Affairs. In this case, the supervising CSU physician must verify competencies. OR 2. At the discretion of the student health center director, an in-house campus-training program may be developed according to the guidelines established by the Medical Board of California. In this case, a CSU physician must document and certify in writing that the formal training and clinical practice hours required by the Medical Board of California to perform the duties of a Medical Assistant have been completed successfully. Required Qualifications Knowledge: Knowledge of daily clinic operations; aseptic techniques and requirements; uses, application, and proper operation of various medical supplies and equipment used in performing the duties described above; California laws and regulations pertaining to medical assistants. General knowledge of anatomy and physiology appropriate to the duties assigned; understand the potential hazards or complications resulting from administering medications and how to initiate emergency procedures. Abilities: Ability to demonstrate the proper techniques in administering medications in a variety of manners including intramuscular, intradermal, or subcutaneous methods and by inhalation; proper techniques in performing injections and phlebotomy; competency in performing assigned medical technical support services such as the standard tests and limited procedures described above; maintain effective working relationships with practitioners and other health center support staff; and be sensitive to and communicate effectively with diverse patients. Current AED/CPR certification. Preferred Qualifications • Ability to multi-task and work in a fast-paced environment • Experience working with college students, preferably in a higher education setting Special Conditions While Medical Assistants are not certified, registered, or licensed in the State of California, the Medical Board of California requires that medical assistants complete specific types and hours of training to perform the duties outlined in their scope of practice. This training must be documented and a physician or other qualified teacher, as identified by the Medical Board of California, must certify in writing that the Medical Assistant has completed the training successfully. If a Medical Assistant is performing phlebotomy outside the regular scope of practice, appropriate phlebotomy certification may be required by the State of California. Medical Assistants may perform only those duties authorized by their supervising licensed physician and surgeon, a licensed podiatrist, or a physician assistant, nurse practitioner or certified nurse-midwife who, in compliance with applicable state regulations, must be present in the facility when the Medical Assistant is performing specific procedures. Compensation and Benefits: Anticipated Hiring Range: $3,338 - $3,505 per month Classification Salary Range: $3,338 - $5,366 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. First review of applications date April 3, 2024, position is open until filled As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact Nora Jean Fernandez, ADA Manager at Nora.Fernandez@csusb.edu Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Senior Public Safety Assistant Job Category: CSEA Job Opening Date: May 03, 2024 Job Closing Date: May 29, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Office of Safety and Security Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00am - 5:00pm (Schedule and Shift are subject to change in accordance with the department needs.) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 months Salary: Starting at $4,419 per month Required Documents: Resume - Optional Document: Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 117 Application materials must be received by 11:59 pm 05/28/2024 Required Documents: Resume Optional Document: Cover Letter Applications missing the required documents will not be considered. This position is categorically funded. Employment in this position is contingent upon funding by: 100% Parking Fund. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision from the Chief of Police or designee, leads, plans, and coordinates access control activities and provides highly specialized support for the Campus Police Department at an assigned campus. Performs duties of a Public Safety Assistant; and provides clerical assistance as needed within the department. Supports front counter operations, providing a variety of information and assistance to students, faculty, staff, and the general public relative to assigned area of responsibility; receives incoming calls related to public safety matters from the campus community and the general public; supports the Campus Police Department in field assignments on foot or utilizing vehicles as necessary. DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Public Safety Assistant series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. The Senior Public Safety Assistant functions as a Public Safety Assistant and is assigned additional responsibility for access control, and other specialized functions of the police department. The incumbent provides direction, coordinates, and oversees the day-to-day activities of access control for the assigned campus. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Leads, plans, and coordinates access control activities and functions to accomplish department goals and objectives; performs duties of a Public Safety Assistant. Oversees issuing, assigning access rights for access control cards or key fobs, and decommissioning of access control cards; processes requests for card access and modifications; monitors, tracks, and evaluates card access activity system wide. Serves as primary point of contact for service requests on access control systems; performs service/installation of access control systems, including in new construction; issues, receives, evaluates, and responds to work orders and requests; evaluates, diagnoses, troubleshoots systems, and performs maintenance, configuration changes, and repairs, as necessary; establishes priorities and coordinates with contractors and vendors, when required; performs testing, verification, and validation of installations and repairs using a variety of tools and methods; inspects work for compliance with current regulations and standards; maintains documentation of current systems, changes to configuration items, inventory, tasks, and daily service requests, etc. to keep accurate and appropriate records; evaluates present systems and recommends system expansion, modification, and replacement. Provides subject matter expertise related to systems; attends project meetings pertaining to access control integration; coordinates with administration, departments, and external groups to resolve access control related issues by applying technical solutions; assists in policy and procedure development related to access control; performs research on best practices and stays current on related regulations; instructs employees in the use of access control system; provides end user support and guidance on access control, hardware, and systems usage, ranging from beginners to expert users. Assists other college and external personnel for the purpose of supporting them in the completion of their work activities (i.e., coordination with electricians, locksmith, carpenters, etc.). May serve as receptionist for the Campus Police Department at an assigned campus; receives office and telephone callers; provides material and information in response to requests for information related to assigned area of responsibility; conveys telephone messages; refers callers to appropriate staff for further assistance as needed. Assists with the issuance of parking permits to students, staff, and special student categories, and related activities. Issues parking citations in support of parking enforcement operations; conducts traffic control in support of traffic enforcement operations; provides assistance to individuals having received citations; provides information for appealing citations; processes initial Administrative Reviews from walk-in customers, the citation processing agency, or by mail; logs in requests for hearings; enters results; receives, records, and issues receipts for parking citation payments and enters payments into system. Receives and maintains safe storage of campus lost and found items; attempts to contact owner of item; maintains records of items received and claimed. May operate Live Scan fingerprinting device for applicant and general public records checks. Assists with crowd management at campus events. Performs student escort services. Assists with Counter Reports, including traffic accident and no lead criminal incident reports. Uses District, College, State, and Federal laws, codes, regulations, policies, and procedures to provide accurate information and services; answers questions, clarifies information, responds to requests, and resolves problems; explains District, College, Division, or Department area policies and procedures where judgment, knowledge, tact, and interpretation of policies and procedures is necessary; researches and interprets regulations for Federal, State, District and College programs relating to area of assignment; maintains current knowledge and stays up to date on requirements and changes related to area of assignment; participates in the development of new/revised procedures to accommodate changes; maintains a working knowledge of standard operating procedures within the area of assignment. Composes, prepares, completes, and maintain a variety of correspondence, documents, forms, and other materials; generates, prepares, monitors, maintains, and reviews reports; disseminates information as appropriate; verifies and reviews documents and reports for completeness, accuracy, and conformance with established regulations and procedures. Utilizes various computer applications and software packages including word processing, spreadsheet, and database programs; operates a variety of office equipment and machines; learns to use new technology as necessary to perform duties; utilizes electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments. Establishes and maintains complex, interrelated filing systems including confidential files; collects, compiles, and records data and other information; researches and verifies information. Attends a variety of meetings, workshops, conferences, presentations, and training sessions as required; maintains compliance with mandatory trainings and certifications as directed by supervisor; attends and participates in diversity, equity and inclusion trainings and events. Abides by all confidentiality practices required by District, College, state, and federal policies, laws, rules, and regulations. Establishes and maintains cooperative working relationships with students, staff, and faculty, as well as various outside groups to ensure efficient, effective, and correct implementation of departmental objectives. Maintains departmental area(s) in a safe, clean, and orderly environment; assures compliance with established safety procedures and regulations; refers unresolved problems to supervisor. Provides functional and technical work direction to lower-level staff, temporary employees, and student workers; trains new and existing staff as assigned; prioritizes work assignments; ensures work is completed in a timely manner; verifies the work of assigned staff for accuracy. Performs related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Operation, procedures, and policies of a College Police Department; applicable local, state, and federal laws, codes, and regulations; District and College organization, operations, policies, and objectives. Advanced working knowledge of electronic access control technology; access control system equipment testing, repair, and maintenance procedures; working knowledge of low voltage systems. Basic emergency procedures and proper radio communication procedures and rules. Crowd management and traffic control methods and techniques. Software programs, hardware, and database systems relevant to area of assignment. Current office practices, procedures, methods, and computer equipment, software, hardware, and applications related to the work, including word processing, spreadsheets, and databases. Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping, and principles and procedures of writing and report preparation. Work organization principles and practices. Basic mathematical concepts. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette. South Orange County Community College District Senior Public Safety Assistant, Page 4 Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Confidentiality requirements when dealing with personal and sensitive student information. Occupational hazards and standard safety policies and procedures. Principles and practices of providing training and guidance to lower-level staff and student workers. Ability to: Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Perform a variety of office support and clerical duties and activities of a general and specialized nature for assigned campus police office. Work with software/hardware used in electronic access control systems; diagnose and repair access control security system hardware; effectively prioritize work requests. Make recommendations for access control security needs. Coordinate work with both internal and external stakeholders. Follow protocols and escalate as needed. Learn geographic features and streets of the campus. Learn to operate office equipment including computers and Live Scan device. Operate two-way radio equipment to communicate with police station or other police personnel. Provide operational and technical guidance and leadership to staff in area of expertise. Receive and appropriately respond to telephone calls for emergency service as needed; remain calm in emergency situations. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Perform a variety of office support and clerical duties and activities of in support of the assigned area; operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned temporary and student staff. Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work some evening/weekend shifts as required. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Participate in trainings and meetings on-site and off-site as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to the completion of the twelfth grade. Experience: One year of working in a security or law enforcement setting. Preferred: Experience working with access control systems. Licenses, Certificates, and/or Other Requirements: A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Work is performed primarily in a college campus setting. Duties may be performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, staff, and others; or at field assignments such as parking enforcement or traffic control. At least minimal environmental controls are in place to assure health and comfort. Physical Demands: Primary functions require sufficient physical ability and mobility to work in an office setting; to sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and may occasionally travel to other offices or locations for duty assignments or to pick up or deliver materials. Subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, staff, and others; or at field assignments such as parking enforcement or traffic control. At least minimal environmental controls are in place to assure health and comfort. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
May 04, 2024
Full Time
Title: Senior Public Safety Assistant Job Category: CSEA Job Opening Date: May 03, 2024 Job Closing Date: May 29, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Office of Safety and Security Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00am - 5:00pm (Schedule and Shift are subject to change in accordance with the department needs.) Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 months Salary: Starting at $4,419 per month Required Documents: Resume - Optional Document: Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 117 Application materials must be received by 11:59 pm 05/28/2024 Required Documents: Resume Optional Document: Cover Letter Applications missing the required documents will not be considered. This position is categorically funded. Employment in this position is contingent upon funding by: 100% Parking Fund. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision from the Chief of Police or designee, leads, plans, and coordinates access control activities and provides highly specialized support for the Campus Police Department at an assigned campus. Performs duties of a Public Safety Assistant; and provides clerical assistance as needed within the department. Supports front counter operations, providing a variety of information and assistance to students, faculty, staff, and the general public relative to assigned area of responsibility; receives incoming calls related to public safety matters from the campus community and the general public; supports the Campus Police Department in field assignments on foot or utilizing vehicles as necessary. DISTINGUISHING CHARACTERISTICS This is the advanced journey level class in the Public Safety Assistant series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. The Senior Public Safety Assistant functions as a Public Safety Assistant and is assigned additional responsibility for access control, and other specialized functions of the police department. The incumbent provides direction, coordinates, and oversees the day-to-day activities of access control for the assigned campus. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Leads, plans, and coordinates access control activities and functions to accomplish department goals and objectives; performs duties of a Public Safety Assistant. Oversees issuing, assigning access rights for access control cards or key fobs, and decommissioning of access control cards; processes requests for card access and modifications; monitors, tracks, and evaluates card access activity system wide. Serves as primary point of contact for service requests on access control systems; performs service/installation of access control systems, including in new construction; issues, receives, evaluates, and responds to work orders and requests; evaluates, diagnoses, troubleshoots systems, and performs maintenance, configuration changes, and repairs, as necessary; establishes priorities and coordinates with contractors and vendors, when required; performs testing, verification, and validation of installations and repairs using a variety of tools and methods; inspects work for compliance with current regulations and standards; maintains documentation of current systems, changes to configuration items, inventory, tasks, and daily service requests, etc. to keep accurate and appropriate records; evaluates present systems and recommends system expansion, modification, and replacement. Provides subject matter expertise related to systems; attends project meetings pertaining to access control integration; coordinates with administration, departments, and external groups to resolve access control related issues by applying technical solutions; assists in policy and procedure development related to access control; performs research on best practices and stays current on related regulations; instructs employees in the use of access control system; provides end user support and guidance on access control, hardware, and systems usage, ranging from beginners to expert users. Assists other college and external personnel for the purpose of supporting them in the completion of their work activities (i.e., coordination with electricians, locksmith, carpenters, etc.). May serve as receptionist for the Campus Police Department at an assigned campus; receives office and telephone callers; provides material and information in response to requests for information related to assigned area of responsibility; conveys telephone messages; refers callers to appropriate staff for further assistance as needed. Assists with the issuance of parking permits to students, staff, and special student categories, and related activities. Issues parking citations in support of parking enforcement operations; conducts traffic control in support of traffic enforcement operations; provides assistance to individuals having received citations; provides information for appealing citations; processes initial Administrative Reviews from walk-in customers, the citation processing agency, or by mail; logs in requests for hearings; enters results; receives, records, and issues receipts for parking citation payments and enters payments into system. Receives and maintains safe storage of campus lost and found items; attempts to contact owner of item; maintains records of items received and claimed. May operate Live Scan fingerprinting device for applicant and general public records checks. Assists with crowd management at campus events. Performs student escort services. Assists with Counter Reports, including traffic accident and no lead criminal incident reports. Uses District, College, State, and Federal laws, codes, regulations, policies, and procedures to provide accurate information and services; answers questions, clarifies information, responds to requests, and resolves problems; explains District, College, Division, or Department area policies and procedures where judgment, knowledge, tact, and interpretation of policies and procedures is necessary; researches and interprets regulations for Federal, State, District and College programs relating to area of assignment; maintains current knowledge and stays up to date on requirements and changes related to area of assignment; participates in the development of new/revised procedures to accommodate changes; maintains a working knowledge of standard operating procedures within the area of assignment. Composes, prepares, completes, and maintain a variety of correspondence, documents, forms, and other materials; generates, prepares, monitors, maintains, and reviews reports; disseminates information as appropriate; verifies and reviews documents and reports for completeness, accuracy, and conformance with established regulations and procedures. Utilizes various computer applications and software packages including word processing, spreadsheet, and database programs; operates a variety of office equipment and machines; learns to use new technology as necessary to perform duties; utilizes electronic technology to correspond with others and to maintain assigned calendars, schedules, and appointments. Establishes and maintains complex, interrelated filing systems including confidential files; collects, compiles, and records data and other information; researches and verifies information. Attends a variety of meetings, workshops, conferences, presentations, and training sessions as required; maintains compliance with mandatory trainings and certifications as directed by supervisor; attends and participates in diversity, equity and inclusion trainings and events. Abides by all confidentiality practices required by District, College, state, and federal policies, laws, rules, and regulations. Establishes and maintains cooperative working relationships with students, staff, and faculty, as well as various outside groups to ensure efficient, effective, and correct implementation of departmental objectives. Maintains departmental area(s) in a safe, clean, and orderly environment; assures compliance with established safety procedures and regulations; refers unresolved problems to supervisor. Provides functional and technical work direction to lower-level staff, temporary employees, and student workers; trains new and existing staff as assigned; prioritizes work assignments; ensures work is completed in a timely manner; verifies the work of assigned staff for accuracy. Performs related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Operation, procedures, and policies of a College Police Department; applicable local, state, and federal laws, codes, and regulations; District and College organization, operations, policies, and objectives. Advanced working knowledge of electronic access control technology; access control system equipment testing, repair, and maintenance procedures; working knowledge of low voltage systems. Basic emergency procedures and proper radio communication procedures and rules. Crowd management and traffic control methods and techniques. Software programs, hardware, and database systems relevant to area of assignment. Current office practices, procedures, methods, and computer equipment, software, hardware, and applications related to the work, including word processing, spreadsheets, and databases. Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping, and principles and procedures of writing and report preparation. Work organization principles and practices. Basic mathematical concepts. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette. South Orange County Community College District Senior Public Safety Assistant, Page 4 Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Confidentiality requirements when dealing with personal and sensitive student information. Occupational hazards and standard safety policies and procedures. Principles and practices of providing training and guidance to lower-level staff and student workers. Ability to: Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Perform a variety of office support and clerical duties and activities of a general and specialized nature for assigned campus police office. Work with software/hardware used in electronic access control systems; diagnose and repair access control security system hardware; effectively prioritize work requests. Make recommendations for access control security needs. Coordinate work with both internal and external stakeholders. Follow protocols and escalate as needed. Learn geographic features and streets of the campus. Learn to operate office equipment including computers and Live Scan device. Operate two-way radio equipment to communicate with police station or other police personnel. Provide operational and technical guidance and leadership to staff in area of expertise. Receive and appropriately respond to telephone calls for emergency service as needed; remain calm in emergency situations. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Perform a variety of office support and clerical duties and activities of in support of the assigned area; operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned temporary and student staff. Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work some evening/weekend shifts as required. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Participate in trainings and meetings on-site and off-site as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to the completion of the twelfth grade. Experience: One year of working in a security or law enforcement setting. Preferred: Experience working with access control systems. Licenses, Certificates, and/or Other Requirements: A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Work is performed primarily in a college campus setting. Duties may be performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, staff, and others; or at field assignments such as parking enforcement or traffic control. At least minimal environmental controls are in place to assure health and comfort. Physical Demands: Primary functions require sufficient physical ability and mobility to work in an office setting; to sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and may occasionally travel to other offices or locations for duty assignments or to pick up or deliver materials. Subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, staff, and others; or at field assignments such as parking enforcement or traffic control. At least minimal environmental controls are in place to assure health and comfort. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Sonoma State University
1801 E Cotati Ave, Rohnert Park, California, USA
Application Process This position is open until filled. For full consideration, please submit application, along with cov er letter and resume, by 8am on Thursday, May 9th. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary The Sonoma State University Student Health Center (SHC) is a rewarding, pleasant, busy, nationally accredited campus clinic. Services provided by CSU student health centers include, but are not limited to, primary medical care, counseling and psychological services, and sexual health education and support (including provision of medication abortion services. Reporting to the Senior Director, Counseling and Psychological Services and the Student Health Center, the Medical Assistant (MA) is a formally trained, certified, multiskilled, and key member of a dedicated team of Student Health Center staff providing high quality, evidence-based medical care & prevention services to support the health & success of SSU students. The incumbent is involved with a variety of medical and administrative support duties that fall within the scope of practice defined by the Medical Board of California. Responsibilities include assisting with front and back office patient flow, patient visits, procedures; diagnostic tests, medical reception, scheduling, medical records, and similar responsibilities including using an electronic health record system. Duties are performed in a busy collaborative environment that requires flexibility, versatility, the ability to communicate effectively with patients and co-workers, work quickly and accurately, balance competing priorities, and assure follow-through. Key Qualifications This position requires a high school diploma or equivalent or combination of education and experience which provides the required knowledge and abilities, along with one or more full time equivalent years of medical assisting experience, preferably in an outpatient setting. The incumbent is required to have completed an accredited and approved medical assisting training program or equivalent consistent with the requirements of the Medical Board of California; and possess a certificate of completion as a medical assistant from an accredited and approved medical assisting program with skills documented and maintained via in-service training, continuing education, and testing. Eligibility for California certification as a medical assistant through completion of an approved MA training program is required. Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire. Salary and Benefits This is a full-time, non-exempt probationary position scheduled to work 10 months each year. The compensation for the 10 months of work will be paid out over 12 months with the months of December and June observed. Starting salary placement depends on qualifications and experience and will not exceed $ 53,052 annually. In accordance with the California State University 10/12 pay plan, the salary earned for months worked will ultimately be pro-rated to a 10/12 salary schedule and paid over 12 months in equal increments, with benefits covered for the entire 12 months. Under the 10/12 schedule, the salary placement will be in the range of $3,505 - 3,684 per month, paid over 12 months with continuous benefits eligibility. Should the starting date not coincide with a standard 10/12 pay plan cycle, the employee will start at an equivalent full time 12-month salary rate with December and June unpaid and be converted to the 10/12 rate in July 2025 with benefits covered for the entire 12 months moving forward. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption and thereafter comply with routine campus testing requirements. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. To learn more about the vaccination requirement at Sonoma State, please visit: https://covid19.sonoma.edu/ vaccine-requirement- information . A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Advertised: Apr 25 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 26, 2024
Application Process This position is open until filled. For full consideration, please submit application, along with cov er letter and resume, by 8am on Thursday, May 9th. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary The Sonoma State University Student Health Center (SHC) is a rewarding, pleasant, busy, nationally accredited campus clinic. Services provided by CSU student health centers include, but are not limited to, primary medical care, counseling and psychological services, and sexual health education and support (including provision of medication abortion services. Reporting to the Senior Director, Counseling and Psychological Services and the Student Health Center, the Medical Assistant (MA) is a formally trained, certified, multiskilled, and key member of a dedicated team of Student Health Center staff providing high quality, evidence-based medical care & prevention services to support the health & success of SSU students. The incumbent is involved with a variety of medical and administrative support duties that fall within the scope of practice defined by the Medical Board of California. Responsibilities include assisting with front and back office patient flow, patient visits, procedures; diagnostic tests, medical reception, scheduling, medical records, and similar responsibilities including using an electronic health record system. Duties are performed in a busy collaborative environment that requires flexibility, versatility, the ability to communicate effectively with patients and co-workers, work quickly and accurately, balance competing priorities, and assure follow-through. Key Qualifications This position requires a high school diploma or equivalent or combination of education and experience which provides the required knowledge and abilities, along with one or more full time equivalent years of medical assisting experience, preferably in an outpatient setting. The incumbent is required to have completed an accredited and approved medical assisting training program or equivalent consistent with the requirements of the Medical Board of California; and possess a certificate of completion as a medical assistant from an accredited and approved medical assisting program with skills documented and maintained via in-service training, continuing education, and testing. Eligibility for California certification as a medical assistant through completion of an approved MA training program is required. Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire. Salary and Benefits This is a full-time, non-exempt probationary position scheduled to work 10 months each year. The compensation for the 10 months of work will be paid out over 12 months with the months of December and June observed. Starting salary placement depends on qualifications and experience and will not exceed $ 53,052 annually. In accordance with the California State University 10/12 pay plan, the salary earned for months worked will ultimately be pro-rated to a 10/12 salary schedule and paid over 12 months in equal increments, with benefits covered for the entire 12 months. Under the 10/12 schedule, the salary placement will be in the range of $3,505 - 3,684 per month, paid over 12 months with continuous benefits eligibility. Should the starting date not coincide with a standard 10/12 pay plan cycle, the employee will start at an equivalent full time 12-month salary rate with December and June unpaid and be converted to the 10/12 rate in July 2025 with benefits covered for the entire 12 months moving forward. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption and thereafter comply with routine campus testing requirements. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. To learn more about the vaccination requirement at Sonoma State, please visit: https://covid19.sonoma.edu/ vaccine-requirement- information . A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Advertised: Apr 25 2024 Pacific Daylight Time Applications close: Closing Date/Time:
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Counseling Office Assistant (SC/DSPS - Substitute) Job Category: CSEA Job Opening Date: May 13, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Monthly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision from assigned supervisory or management staff, performs a variety of specialized office support and clerical duties in support of assigned counseling office activities; screens and assesses student counseling needs and schedules appointments with appropriate counselors; and maintains a variety of records and files and generates a variety of statistics and reports. DISTINGUISHING CHARACTERISTICS This is the journey level class within the Counseling Office Assistant series. Employees within this class are distinguished from the Senior Counseling Office Assistant in that the latter assumes responsibility for coordinating front office activities, serving as the office supervisor during morning hours, managing the scheduling and reporting system, coordinating counselors' schedules, and serving as the primary contact person for problems and issues related to the automated counseling scheduling and reporting system. Employees at the Counseling Office Assistant level are fully aware of the operating procedures and policies of the work unit. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serve as receptionist for assigned area; receive office and telephone callers; provide material and information in response to requests for information related to assigned area of responsibility; convey telephone messages; respond to questions regarding other student services areas and provide information; refer callers to appropriate staff for further assistance as needed. Perform a variety of support duties related to counseling office activities; provide counter support; screen students to determine if counseling needs are personal or academic; schedule counseling, screening, intake, or psychological appointments with appropriate staff member or refer student to other agencies and departments. Perform a variety of duties related to counselor calendar and schedule planning; participate in the preparation of permanent schedules at the beginning of each semester and during the summer session; input counselors' schedules and verify schedule for accuracy prior to submittal of schedule; participate in coordinating weekly counselor schedules and monitor scheduling system daily in regards to changes involving student cancellations and appointments, scheduling of new appointments, and counselor emergencies. Prepare and retrieve files for scheduled appointments; prepare information for counselors including student academic transcripts, current schedule information, and history reports. Interact with students in a variety of situations and respond to requests for assistance; contact crisis counselors for immediate counseling as needed. Verify and review materials, applications, records, files, and reports for completeness and conformance with established regulations and procedures; apply applicable policies and procedures in determining completeness of applications, records, files, and reports. Prepare and generate a variety of reports, records, and statistics related to counseling information, operations, and functions. Monitor student tracking activities; record attendance; phone students to schedule screening, intakes, accommodations, academic, and/or psychological appointments; send letters to students as required. Type, word process, and proofread a variety of documents and forms including general correspondence, reports, and memoranda from rough draft, recordings, or verbal instruction; disseminate information as appropriate. Perform a variety of general clerical duties in support of office operations; access files and information on computer system; input information and data; copy materials; order office supplies and materials. Provide matriculation English and math test results; provide information concerning upcoming tests. Assist in maintaining the automated counseling scheduling and reporting system; troubleshoot problems and report malfunctions and irregularities according to established procedures. Develop a variety of forms for faculty, staff, and student use; order and maintain supply of forms, applications, brochures, and informational packets. Assist in coordinating the efforts of the assigned office with other departments and student services; communicate between counseling office and other campus departments. May provide support to the career center; locate career or college information for students or the public; provide on-line assistance to members of the community who seek demographics regarding particular careers. Utilize various computer applications and software packages; maintain and generate reports from a database or network system. Operate office equipment including computer equipment, typewriter, calculator, copier, and facsimile machine. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Methods and techniques used to respond to students with a variety of counseling requests, both office assistance and support duties applicable to a counseling office. Student services available at a community college. Confidentiality requirements applicable to office reports and records. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Basic principles of business letter writing and basic report preparation. Principles and practices used to establish and maintain files and information retrieval systems. Principles, practices, and procedures of record keeping. Basic principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette. Basic mathematical concepts. Work organization principles and practices. English usage, grammar, spelling, punctuation, and vocabulary. Ability to: Learn and understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. Learn, understand, interpret, and apply general administrative and office policies and procedures. Perform a variety of office support and clerical duties and activities of a general and specialized nature in support of the assigned counseling office including screening callers and visitors, scheduling appointments, and maintaining records and information. Schedule appointments for a large number of individuals in a high-volume setting. Respond appropriately to the needs and requests and inquiries from students, staff, faculty, or the public; effectively present information in person or on the telephone. Exercise good judgment and maintain confidentiality regarding critical and sensitive information, records and reports. Use sound judgment in recognizing scope of authority. Type or enter data at a speed necessary for successful job performance. Compile and organize data and information. Maintain filing systems. Exercise good judgment in maintaining information, records, and reports. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to the completion of the twelfth grade supplemented by coursework or on-the-job training in clerical and administrative support practices and procedures. Experience: Two years of general clerical or office experience preferably involving extensive customer service. License or Certificate: A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and may occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $24.25/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
May 14, 2024
Part Time
Title: Counseling Office Assistant (SC/DSPS - Substitute) Job Category: CSEA Job Opening Date: May 13, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Monthly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision from assigned supervisory or management staff, performs a variety of specialized office support and clerical duties in support of assigned counseling office activities; screens and assesses student counseling needs and schedules appointments with appropriate counselors; and maintains a variety of records and files and generates a variety of statistics and reports. DISTINGUISHING CHARACTERISTICS This is the journey level class within the Counseling Office Assistant series. Employees within this class are distinguished from the Senior Counseling Office Assistant in that the latter assumes responsibility for coordinating front office activities, serving as the office supervisor during morning hours, managing the scheduling and reporting system, coordinating counselors' schedules, and serving as the primary contact person for problems and issues related to the automated counseling scheduling and reporting system. Employees at the Counseling Office Assistant level are fully aware of the operating procedures and policies of the work unit. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serve as receptionist for assigned area; receive office and telephone callers; provide material and information in response to requests for information related to assigned area of responsibility; convey telephone messages; respond to questions regarding other student services areas and provide information; refer callers to appropriate staff for further assistance as needed. Perform a variety of support duties related to counseling office activities; provide counter support; screen students to determine if counseling needs are personal or academic; schedule counseling, screening, intake, or psychological appointments with appropriate staff member or refer student to other agencies and departments. Perform a variety of duties related to counselor calendar and schedule planning; participate in the preparation of permanent schedules at the beginning of each semester and during the summer session; input counselors' schedules and verify schedule for accuracy prior to submittal of schedule; participate in coordinating weekly counselor schedules and monitor scheduling system daily in regards to changes involving student cancellations and appointments, scheduling of new appointments, and counselor emergencies. Prepare and retrieve files for scheduled appointments; prepare information for counselors including student academic transcripts, current schedule information, and history reports. Interact with students in a variety of situations and respond to requests for assistance; contact crisis counselors for immediate counseling as needed. Verify and review materials, applications, records, files, and reports for completeness and conformance with established regulations and procedures; apply applicable policies and procedures in determining completeness of applications, records, files, and reports. Prepare and generate a variety of reports, records, and statistics related to counseling information, operations, and functions. Monitor student tracking activities; record attendance; phone students to schedule screening, intakes, accommodations, academic, and/or psychological appointments; send letters to students as required. Type, word process, and proofread a variety of documents and forms including general correspondence, reports, and memoranda from rough draft, recordings, or verbal instruction; disseminate information as appropriate. Perform a variety of general clerical duties in support of office operations; access files and information on computer system; input information and data; copy materials; order office supplies and materials. Provide matriculation English and math test results; provide information concerning upcoming tests. Assist in maintaining the automated counseling scheduling and reporting system; troubleshoot problems and report malfunctions and irregularities according to established procedures. Develop a variety of forms for faculty, staff, and student use; order and maintain supply of forms, applications, brochures, and informational packets. Assist in coordinating the efforts of the assigned office with other departments and student services; communicate between counseling office and other campus departments. May provide support to the career center; locate career or college information for students or the public; provide on-line assistance to members of the community who seek demographics regarding particular careers. Utilize various computer applications and software packages; maintain and generate reports from a database or network system. Operate office equipment including computer equipment, typewriter, calculator, copier, and facsimile machine. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Methods and techniques used to respond to students with a variety of counseling requests, both office assistance and support duties applicable to a counseling office. Student services available at a community college. Confidentiality requirements applicable to office reports and records. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Basic principles of business letter writing and basic report preparation. Principles and practices used to establish and maintain files and information retrieval systems. Principles, practices, and procedures of record keeping. Basic principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette. Basic mathematical concepts. Work organization principles and practices. English usage, grammar, spelling, punctuation, and vocabulary. Ability to: Learn and understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. Learn, understand, interpret, and apply general administrative and office policies and procedures. Perform a variety of office support and clerical duties and activities of a general and specialized nature in support of the assigned counseling office including screening callers and visitors, scheduling appointments, and maintaining records and information. Schedule appointments for a large number of individuals in a high-volume setting. Respond appropriately to the needs and requests and inquiries from students, staff, faculty, or the public; effectively present information in person or on the telephone. Exercise good judgment and maintain confidentiality regarding critical and sensitive information, records and reports. Use sound judgment in recognizing scope of authority. Type or enter data at a speed necessary for successful job performance. Compile and organize data and information. Maintain filing systems. Exercise good judgment in maintaining information, records, and reports. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to the completion of the twelfth grade supplemented by coursework or on-the-job training in clerical and administrative support practices and procedures. Experience: Two years of general clerical or office experience preferably involving extensive customer service. License or Certificate: A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and may occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $24.25/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Operations Analyst (Administrative Analyst/Specialist - Non-Exempt) Compensation and Benefits Anticipated Hiring Salary Range: $4,200 - $4,500 per month Full CSU Classification Salary Range: $3,694 - $7,131 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general supervision and reporting to the University's Assistant Vice President for International Affairs (AVPIA), the Administrative Operations Analyst is responsible for a variety of moderately complex administrative, and analytical functions for International Office operations within the Division of Continuing & Global Education. Primary duties include the administration of office protocol and guidelines for daily office operations and performing a range of administrative duties in support of the AVPIA to support the International Office and Study Abroad Office. The position serves as the initial point of contact for prospective and continuing non-immigrant students, university administrators, faculty, staff, community members, and all others who may contact the office. Assignments and projects are varied and involve analyzing, coordinating, prioritizing, and monitoring these tasks through completion. Position involves analyzing, planning, and coordinating administrative work for the unit and providing lead work direction to student assistants and volunteers, with accountability for end results and work performed by others. Excellent cross-cultural respect and people skills are essential. The position requires exercising excellent and timely judgment of information dissemination and spontaneous decision-making challenges using effective and professional initiative, organizational time management experience. The required work schedule is 8 a.m. to 5 p.m. Monday through Friday (campus summer schedule may be available, to be announced). Key Qualifications General knowledge and skills in office management and administrative principles, practices, and methods. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. General knowledge of financial and budgetary principles and practices. Thorough knowledge of English grammar, punctuation, and spelling. Knowledge of computer office systems and ability to use a broad range of technology, systems, and software packages (Microsoft Office Suite, Google apps, email, internet). Skill/Ability to: Take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Accurately and concisely communicate information to supervisor and peers. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions. Demonstrated ability to use considerable judgment and discretion including dealing appropriately with confidential information and exercising good judgment on sensitive matters. Troubleshoot a wide variety of problems and provide senior level administrative and full range front office support, coordinating the clerical and administrative office functions to ensure customer service is provided in a prompt, friendly and efficient manner. Conduct presentations and training to staff; communicate clearly and concisely, both orally and in writing, and prepare detailed written reports and correspondence. Create, analyze and evaluate program information and provide data for review in developing and implementing strategies to enhance processes to meet programmatic goals. Promote a positive and service oriented collegial work environment; establish and maintain cooperative working relationships with a diverse population including students, staff, and faculty. Ability to apply fundamental concepts in the performance of a variety of administrative, technical, and analytical duties that relate to day-to-day program operations. Ability to interpret and apply a wide variety of policies and procedures. Analyze data and make accurate projections using business mathematics and basic statistical techniques. Organize and plan work and projects including handling multiple priorities and monitoring them through completion with accountability for work results. Serve as a resource to students, staff, and the community in responding to inquiries and providing detailed information. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Skills: Experience working within a University setting. Proficient in campus Canvas applications, managing list serves, developing and releasing timely E-blast announcements or Canvas information. Experience using other University-related programs (i.e. SharePoint, DropBox, Concur, etc.). Proficient in utilizing campus supported information management systems: PeopleSoft HCM, Reports Portfolio and Time Administration (financial, HR and student administration on-line applications), required for completion of daily tasks and position assignments. Ability to speak a second language. Department Summary Our mission is to provide high quality services to international students and serve as an international education resource to the university community at California State University, Fresno. Deadline & Application Instructions Applications received by May 29, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Apr 30 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 01, 2024
Operations Analyst (Administrative Analyst/Specialist - Non-Exempt) Compensation and Benefits Anticipated Hiring Salary Range: $4,200 - $4,500 per month Full CSU Classification Salary Range: $3,694 - $7,131 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general supervision and reporting to the University's Assistant Vice President for International Affairs (AVPIA), the Administrative Operations Analyst is responsible for a variety of moderately complex administrative, and analytical functions for International Office operations within the Division of Continuing & Global Education. Primary duties include the administration of office protocol and guidelines for daily office operations and performing a range of administrative duties in support of the AVPIA to support the International Office and Study Abroad Office. The position serves as the initial point of contact for prospective and continuing non-immigrant students, university administrators, faculty, staff, community members, and all others who may contact the office. Assignments and projects are varied and involve analyzing, coordinating, prioritizing, and monitoring these tasks through completion. Position involves analyzing, planning, and coordinating administrative work for the unit and providing lead work direction to student assistants and volunteers, with accountability for end results and work performed by others. Excellent cross-cultural respect and people skills are essential. The position requires exercising excellent and timely judgment of information dissemination and spontaneous decision-making challenges using effective and professional initiative, organizational time management experience. The required work schedule is 8 a.m. to 5 p.m. Monday through Friday (campus summer schedule may be available, to be announced). Key Qualifications General knowledge and skills in office management and administrative principles, practices, and methods. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. General knowledge of financial and budgetary principles and practices. Thorough knowledge of English grammar, punctuation, and spelling. Knowledge of computer office systems and ability to use a broad range of technology, systems, and software packages (Microsoft Office Suite, Google apps, email, internet). Skill/Ability to: Take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Accurately and concisely communicate information to supervisor and peers. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions. Demonstrated ability to use considerable judgment and discretion including dealing appropriately with confidential information and exercising good judgment on sensitive matters. Troubleshoot a wide variety of problems and provide senior level administrative and full range front office support, coordinating the clerical and administrative office functions to ensure customer service is provided in a prompt, friendly and efficient manner. Conduct presentations and training to staff; communicate clearly and concisely, both orally and in writing, and prepare detailed written reports and correspondence. Create, analyze and evaluate program information and provide data for review in developing and implementing strategies to enhance processes to meet programmatic goals. Promote a positive and service oriented collegial work environment; establish and maintain cooperative working relationships with a diverse population including students, staff, and faculty. Ability to apply fundamental concepts in the performance of a variety of administrative, technical, and analytical duties that relate to day-to-day program operations. Ability to interpret and apply a wide variety of policies and procedures. Analyze data and make accurate projections using business mathematics and basic statistical techniques. Organize and plan work and projects including handling multiple priorities and monitoring them through completion with accountability for work results. Serve as a resource to students, staff, and the community in responding to inquiries and providing detailed information. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Skills: Experience working within a University setting. Proficient in campus Canvas applications, managing list serves, developing and releasing timely E-blast announcements or Canvas information. Experience using other University-related programs (i.e. SharePoint, DropBox, Concur, etc.). Proficient in utilizing campus supported information management systems: PeopleSoft HCM, Reports Portfolio and Time Administration (financial, HR and student administration on-line applications), required for completion of daily tasks and position assignments. Ability to speak a second language. Department Summary Our mission is to provide high quality services to international students and serve as an international education resource to the university community at California State University, Fresno. Deadline & Application Instructions Applications received by May 29, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Apr 30 2024 Pacific Daylight Time Applications close: Closing Date/Time: