Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Human Resources Generalist/Consultant (Confidential Administrative Support III) Compensation and Benefits Anticipated Hiring Salary Range: $5,800 - $6,550 per month Full CSU Classification Salary Range: $5,102 - $12,724 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general direction of the Associate Vice President (AVP) for Human Resources, the HR Generalist/Consultant works to support Fresno State’s strategic priority to invest in a dynamic environment to attract, develop, and retain talented and diverse employees. The scope of work includes guidance and advisement in functional areas such as recruitment, compensation, classification, employee relations and labor relations, regulatory compliance (e.g. EEO, ADA, FMLA etc.), benefits, and training/development. The HR Generalist/Consultant will develop, recommend, and communicate human resources services, programs and procedures which recognize and respond to the different needs and concerns of their assigned clients. The HR Generalist/Consultant is responsible for providing general interpretation and guidance to campus administrators, managers, and staff regarding state and federal labor laws and regulations, collective bargaining requirements, and CSU/HR policies, procedures, and practices. This position performs work of a highly sensitive and confidential nature requiring regular access to information related to collective bargaining negotiations or management strategies, investigations, and grievances, and provides information and makes recommendations to management. This position will serve as the primary HR liaison to the Department of Athletics. The HR Generalist/Consultant works independently and applies sound judgment in the development of solutions to complex employee relations matters, cases, and programmatic items. To satisfactorily perform these duties, the incumbent is expected to possess an advanced and comprehensive knowledge and understanding of employment laws, legislation, policies and procedures, and workplace investigations. The HR Generalist/Consultant is also expected to stay current on CSU/HR policy changes and maintain an awareness of trends in the human resources profession. The HR Generalist/Consultant supports the AVP for Human Resources’ efforts in setting a professional and caring tone in all interactions with the campus community given the sensitive nature of the work. Key Qualifications General Knowledge of: The principles, practices and procedures of human resources administration in the areas of recruitment, employment, compensation and classification, employee relations, and employee development and training. An understanding of classification system standards and methodology. Federal and state laws/regulations related to common HR functions (e.g., Title IX, Fair Labor Standards Act (FLSA); Equal Pay Act, Title VII, Family Medical Leave Act (FMLA), etc.) Working knowledge, or ability to quickly learn, university methods, procedures and practices. Skills in: Using a variety of communications processes including the ability to facilitate meetings, make oral presentations and represent the Human Resources Department to the campus community. Organize, track, and prioritize assignments and tasks, including project management and coordination. Conducting effective interviews to obtain accurate information from customers, clients, and respondents. Interpret and apply collective bargaining agreements, federal and state laws, CSU and Fresno State policies and procedures. Use high level of judgment and discretion in independently developing solutions to complex and confidential problems. Maintain confidentiality and appropriately handle sensitive communications with employees and external agencies with tact and diplomacy. Proficient in standard office software applications. Demonstrated ability to: Interpret and apply state and federal statutes and applicable rules and regulations related to HR management and equal employment opportunity compliance programs in higher education and the industry of collegiate athletics Manage client personnel actions from inception to completion for all assigned transactions. Compose a variety of correspondence and reports in a clear and understandable manner. Perform accurately in a detail-oriented environment. Perform in-depth analytical studies, perform research, and prepare reports. Perform mathematical and statistical analysis appropriate to the position. Effectively handle multiple work priorities, organize and plan work and projects in a fast-paced environment. Deliver exceptional client service to a wide variety of constituents. Understand the similarities and differences of public-sector and private-sector employment laws and regulations. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor's degree in Human Resources, Business or Public Administration, Psychology, or a related discipline (Closely related professional HR experience and/or specialized training can be substituted for the education on a year-for-year basis). Three years of progressively responsible professional human resources experience. Preferred Qualifications: Master’s degree in a relevant discipline. PHR, SPHR, SHRM-CP, or SHRM-SCP Certification. Advanced knowledge of HRIS functionality (e.g. PeopleSoft). Experience in a higher education environment. Experience in a complex collective bargaining environment. Experience working with a collegiate athletics department from a human resource management perspective. Department Summary Our mission is to enhance the university community by attracting, retaining, and supporting a quality workforce in its effort to provide an excellent educational program for our students. Deadline & Application Instructions This position is open until filled with an initial application review date of May 23, 2024 . Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: May 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 09, 2024
Human Resources Generalist/Consultant (Confidential Administrative Support III) Compensation and Benefits Anticipated Hiring Salary Range: $5,800 - $6,550 per month Full CSU Classification Salary Range: $5,102 - $12,724 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general direction of the Associate Vice President (AVP) for Human Resources, the HR Generalist/Consultant works to support Fresno State’s strategic priority to invest in a dynamic environment to attract, develop, and retain talented and diverse employees. The scope of work includes guidance and advisement in functional areas such as recruitment, compensation, classification, employee relations and labor relations, regulatory compliance (e.g. EEO, ADA, FMLA etc.), benefits, and training/development. The HR Generalist/Consultant will develop, recommend, and communicate human resources services, programs and procedures which recognize and respond to the different needs and concerns of their assigned clients. The HR Generalist/Consultant is responsible for providing general interpretation and guidance to campus administrators, managers, and staff regarding state and federal labor laws and regulations, collective bargaining requirements, and CSU/HR policies, procedures, and practices. This position performs work of a highly sensitive and confidential nature requiring regular access to information related to collective bargaining negotiations or management strategies, investigations, and grievances, and provides information and makes recommendations to management. This position will serve as the primary HR liaison to the Department of Athletics. The HR Generalist/Consultant works independently and applies sound judgment in the development of solutions to complex employee relations matters, cases, and programmatic items. To satisfactorily perform these duties, the incumbent is expected to possess an advanced and comprehensive knowledge and understanding of employment laws, legislation, policies and procedures, and workplace investigations. The HR Generalist/Consultant is also expected to stay current on CSU/HR policy changes and maintain an awareness of trends in the human resources profession. The HR Generalist/Consultant supports the AVP for Human Resources’ efforts in setting a professional and caring tone in all interactions with the campus community given the sensitive nature of the work. Key Qualifications General Knowledge of: The principles, practices and procedures of human resources administration in the areas of recruitment, employment, compensation and classification, employee relations, and employee development and training. An understanding of classification system standards and methodology. Federal and state laws/regulations related to common HR functions (e.g., Title IX, Fair Labor Standards Act (FLSA); Equal Pay Act, Title VII, Family Medical Leave Act (FMLA), etc.) Working knowledge, or ability to quickly learn, university methods, procedures and practices. Skills in: Using a variety of communications processes including the ability to facilitate meetings, make oral presentations and represent the Human Resources Department to the campus community. Organize, track, and prioritize assignments and tasks, including project management and coordination. Conducting effective interviews to obtain accurate information from customers, clients, and respondents. Interpret and apply collective bargaining agreements, federal and state laws, CSU and Fresno State policies and procedures. Use high level of judgment and discretion in independently developing solutions to complex and confidential problems. Maintain confidentiality and appropriately handle sensitive communications with employees and external agencies with tact and diplomacy. Proficient in standard office software applications. Demonstrated ability to: Interpret and apply state and federal statutes and applicable rules and regulations related to HR management and equal employment opportunity compliance programs in higher education and the industry of collegiate athletics Manage client personnel actions from inception to completion for all assigned transactions. Compose a variety of correspondence and reports in a clear and understandable manner. Perform accurately in a detail-oriented environment. Perform in-depth analytical studies, perform research, and prepare reports. Perform mathematical and statistical analysis appropriate to the position. Effectively handle multiple work priorities, organize and plan work and projects in a fast-paced environment. Deliver exceptional client service to a wide variety of constituents. Understand the similarities and differences of public-sector and private-sector employment laws and regulations. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor's degree in Human Resources, Business or Public Administration, Psychology, or a related discipline (Closely related professional HR experience and/or specialized training can be substituted for the education on a year-for-year basis). Three years of progressively responsible professional human resources experience. Preferred Qualifications: Master’s degree in a relevant discipline. PHR, SPHR, SHRM-CP, or SHRM-SCP Certification. Advanced knowledge of HRIS functionality (e.g. PeopleSoft). Experience in a higher education environment. Experience in a complex collective bargaining environment. Experience working with a collegiate athletics department from a human resource management perspective. Department Summary Our mission is to enhance the university community by attracting, retaining, and supporting a quality workforce in its effort to provide an excellent educational program for our students. Deadline & Application Instructions This position is open until filled with an initial application review date of May 23, 2024 . Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: May 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Are you passionate about public service and desire a career in human resources? Do you want to work for an organization that encourages creative thinking and celebrates shared values and diversity? If so, we invite you to join our department as a Human Resources Consultant! As a Human Resources Consultant on our Performance Management Team (PMT) or Disciplinary Actions and Rejections Team (DART) , you'll be responsible for providing advice, guidance, and recommendations to departmental leadership on issues related to performance management and formal actions. The PMT builds partnerships with organizational leaders that drive team member effectiveness, enhance team member experience, and set the organization up for ongoing success. This role provides coaching and guidance on a myriad of complex performance management matters, ranging from performance, attendance, insubordination, adverse actions, rejections during probation and Absence without Leave. The PMT also assists in the preparation and drafting of memoranda, performance evaluations and probationary reports in conformance with departmental policies and procedures, labor contracts, the State of California's progressive discipline process and control agency policies such as those of the State Personnel Board (SPB) and the California Department of Human Resources (CalHR). Through these solutions, PMT Consultants reinforce the framework of positive and effective leadership throughout the department. The DART is responsible for reviewing, analyzing, and investigating pertinent attendance, performance, and employee behavior-related material to determine if disciplinary action is warranted. The team drafts disciplinary actions and rejections during probation, routes draft actions and rejections through the review process, coordinates service and oversees the Skelly process, assists in-house counsel with defending actions and rejections during an appeal, and consults with management on complex disciplinary matters. Working Conditions This position has been designated as eligible for telework and is currently a remote centered position. The position may however require in-person attendance when requested. The selected candidate would report to Department of Justice headquarters in Sacramento if/when required to attend mandated in-person meetings, trainings, etc. Expenses related to travel to the office for required events are the responsibility of the employee. All telework schedules are subject to change and may be reevaluated at any time. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE PERSONNEL ANALYST ASSOCIATE GOVERNMENTAL PROGRAM ANALYST STAFF SERVICES ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-428697 Position #(s): 420-057-5142-138 Working Title: HR Consultant Classification: ASSOCIATE PERSONNEL ANALYST $5,684.00 - $7,114.00 A Shall Consider: STAFF SERVICES ANALYST $3,640.00 - $4,561.00 A $3,941.00 - $4,933.00 B $4,726.00 - $5,916.00 C ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Operations, Office of Human Resources, Talent Management, Performance Management and Discipline Unit. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department please visit the Attorney General’s website at https://www.oag.ca.gov./ . Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code (JC-428697) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application. Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education and duties. All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/22/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Christina Cortez (JC-428697) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Christina Cortez (JC-428697) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Consultants on both teams advise all levels of leadership on sensitive and complex issues related to employee performance and discipline, and consultants on the Disciplinary Actions and Rejections Team are responsible for drafting, serving, and defending disciplinary actions. Please describe in detail your experience providing advice, consultation, or support on sensitive or complex issues to leaders in an organization. If applicable, please emphasize such experience as it relates to performance management/progressive discipline. The Statement of Qualifications (SOQ) shall be no more than two pages in length using standard margins and 12-point Times New Roman font. Note: Resumes, cover letters, and other materials do not take the place of the required SOQ. Application packages received without a SOQ may not be considered. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to maintain professional working relationships with customers, colleagues, union representatives, and all levels of management. Ability to exercise initiative, flexibility, and adaptability, especially with respect to changing priorities in a fast-paced environment. Ability to concisely analyze and summarize laws, rules, regulations, court decisions, performance material, and administrative investigations. Able to be a creative and resourceful problem solver. Ability to organize and establish workload priorities and work under pressure. Able to be dependable and punctual with an excellent attendance record; and be honest and credible. Knowledge of and experience with State of California, CalHR, and SPB laws, rules, regulations, acts, policies, procedures, and precedential decisions. Able to interpret and enforce labor and settlement agreements. Knowledge of the structured performance management process, especially adverse actions. Ability to provide excellent consultation services. Strong analytical, verbal, and written communication skills. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Christina Cortez (916) 210-7244 Christina.Cortez@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Job Related Information The Department of Justice, Human Resources Office is located in the heart of vibrant downtown Sacramento, within easy walking distance of many restaurants and Caesar Chavez Park. For those employees who take public transit, we offer the convenience of a nearby light rail station. For those employees who commute, employee-paid parking is available close to the building. Additional Application Filing Information : Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. The Associate Governmental Program Analyst eligibility list will be used as an appropriate for the Associate Personnel Analyst classification. Candidates who would like to be appointed as an Associate Personnel Analyst must meet the minimum qualifications for the Associate Personnel Analyst classification in addition to having Associate Governmental Program Analyst eligibility. Per CCR 249.3, this job control may be used to fill subsequent vacancies. The selected candidate(s) may be appointed to either PMT or DART. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/22/2024
May 02, 2024
Full Time
Job Description and Duties Are you passionate about public service and desire a career in human resources? Do you want to work for an organization that encourages creative thinking and celebrates shared values and diversity? If so, we invite you to join our department as a Human Resources Consultant! As a Human Resources Consultant on our Performance Management Team (PMT) or Disciplinary Actions and Rejections Team (DART) , you'll be responsible for providing advice, guidance, and recommendations to departmental leadership on issues related to performance management and formal actions. The PMT builds partnerships with organizational leaders that drive team member effectiveness, enhance team member experience, and set the organization up for ongoing success. This role provides coaching and guidance on a myriad of complex performance management matters, ranging from performance, attendance, insubordination, adverse actions, rejections during probation and Absence without Leave. The PMT also assists in the preparation and drafting of memoranda, performance evaluations and probationary reports in conformance with departmental policies and procedures, labor contracts, the State of California's progressive discipline process and control agency policies such as those of the State Personnel Board (SPB) and the California Department of Human Resources (CalHR). Through these solutions, PMT Consultants reinforce the framework of positive and effective leadership throughout the department. The DART is responsible for reviewing, analyzing, and investigating pertinent attendance, performance, and employee behavior-related material to determine if disciplinary action is warranted. The team drafts disciplinary actions and rejections during probation, routes draft actions and rejections through the review process, coordinates service and oversees the Skelly process, assists in-house counsel with defending actions and rejections during an appeal, and consults with management on complex disciplinary matters. Working Conditions This position has been designated as eligible for telework and is currently a remote centered position. The position may however require in-person attendance when requested. The selected candidate would report to Department of Justice headquarters in Sacramento if/when required to attend mandated in-person meetings, trainings, etc. Expenses related to travel to the office for required events are the responsibility of the employee. All telework schedules are subject to change and may be reevaluated at any time. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE PERSONNEL ANALYST ASSOCIATE GOVERNMENTAL PROGRAM ANALYST STAFF SERVICES ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-428697 Position #(s): 420-057-5142-138 Working Title: HR Consultant Classification: ASSOCIATE PERSONNEL ANALYST $5,684.00 - $7,114.00 A Shall Consider: STAFF SERVICES ANALYST $3,640.00 - $4,561.00 A $3,941.00 - $4,933.00 B $4,726.00 - $5,916.00 C ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Operations, Office of Human Resources, Talent Management, Performance Management and Discipline Unit. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department please visit the Attorney General’s website at https://www.oag.ca.gov./ . Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code (JC-428697) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application. Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education and duties. All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/22/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Christina Cortez (JC-428697) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Christina Cortez (JC-428697) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Consultants on both teams advise all levels of leadership on sensitive and complex issues related to employee performance and discipline, and consultants on the Disciplinary Actions and Rejections Team are responsible for drafting, serving, and defending disciplinary actions. Please describe in detail your experience providing advice, consultation, or support on sensitive or complex issues to leaders in an organization. If applicable, please emphasize such experience as it relates to performance management/progressive discipline. The Statement of Qualifications (SOQ) shall be no more than two pages in length using standard margins and 12-point Times New Roman font. Note: Resumes, cover letters, and other materials do not take the place of the required SOQ. Application packages received without a SOQ may not be considered. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to maintain professional working relationships with customers, colleagues, union representatives, and all levels of management. Ability to exercise initiative, flexibility, and adaptability, especially with respect to changing priorities in a fast-paced environment. Ability to concisely analyze and summarize laws, rules, regulations, court decisions, performance material, and administrative investigations. Able to be a creative and resourceful problem solver. Ability to organize and establish workload priorities and work under pressure. Able to be dependable and punctual with an excellent attendance record; and be honest and credible. Knowledge of and experience with State of California, CalHR, and SPB laws, rules, regulations, acts, policies, procedures, and precedential decisions. Able to interpret and enforce labor and settlement agreements. Knowledge of the structured performance management process, especially adverse actions. Ability to provide excellent consultation services. Strong analytical, verbal, and written communication skills. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Christina Cortez (916) 210-7244 Christina.Cortez@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Job Related Information The Department of Justice, Human Resources Office is located in the heart of vibrant downtown Sacramento, within easy walking distance of many restaurants and Caesar Chavez Park. For those employees who take public transit, we offer the convenience of a nearby light rail station. For those employees who commute, employee-paid parking is available close to the building. Additional Application Filing Information : Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. The Associate Governmental Program Analyst eligibility list will be used as an appropriate for the Associate Personnel Analyst classification. Candidates who would like to be appointed as an Associate Personnel Analyst must meet the minimum qualifications for the Associate Personnel Analyst classification in addition to having Associate Governmental Program Analyst eligibility. Per CCR 249.3, this job control may be used to fill subsequent vacancies. The selected candidate(s) may be appointed to either PMT or DART. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/22/2024
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Desktop Support Specialist is responsible for interfacing with our customers in user communication and technical support and will work extensively within the ServiceNow platform in incident assignment, tracking, and completion of assigned tasks. The Desktop Support Specialist will provide hands-on desktop services and other technology related support for faculty, staff, and students. This work is carried out throughout the library and other departments which are supported. This will include Windows, Mac and Chrome OS support, creation and deployment of desktop images, hardware and peripheral repair and troubleshooting of software issues. Duties also include creating and modifying windows group policies and ensuring systems are secured and patched as needed. The incumbent should have experience with help desk ticketing software for tracking and reporting incidents. SDSU has a diverse population of students, faculty, and staff. It is expected that the incumbent can communicate with an ethnically and culturally diverse campus community. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Information Technology and Digital Initiatives (ITDI) Unit is responsible for providing technology services to Students, Faculty and Staff within the University Library and Academic Affairs. ITDI is comprised of the following workgroups: End-User services, Servers and applications, Student Computing Hub, 24/7 Student Area, and Digital Collections. The ITDI Division is a team of approximately 65 student employees and 12 professionals who develop and deliver innovative information technology services for teaching, learning and research. The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. As a Hispanic-Serving Institution located on the traditional lands of the indigenous Kumeyaay people, San Diego State University Library is deeply committed to supporting our diverse population of students, faculty, and staff. We strive to honor the broadest range of intersectional identities and diverse social and historical experiences expressed across our campus and pay particular attention to the myriad forms of structural, systemic, and historic oppression that impact our campus community. We are an organization of information professionals dedicated to empowering others to access, interpret, and create knowledge that encourages evidence-based analysis and respectful scholarly debate. We do this by intentionally developing a vibrant collection of print and electronic resources and unique special collections that reflect and amplify the diversity of SDSU. Our collection spans a spectrum of scholarly perspectives and disciplines. Per the American Libraries Association’s Library Bill of Rights , we support intellectual freedom within an environment of academic freedom and neither censor nor limit access to information while protecting the privacy of our users. We develop comprehensive services that contribute to student success, including information literacy instruction, student research engagement, providing access to affordable educational materials, ensuring accessibility across a range of abilities, and providing the technologies necessary for student retention and persistence. We strive to support the success of the whole student both in and out of the classroom by creating programming and spaces that support student wellness and promote lifelong learning. We collaborate with faculty to fulfill SDSU’s teaching and research missions. We emphasize the importance of information literacy and provide faculty with the support structures necessary to advance their curricular and research agendas. We strive to make the library welcoming and accessible to everyone, including members of the public. We intentionally create physical and virtual environments that provide a sense of belonging for all, from the people who greet our community members, to our graphics, informational messages, artwork, furnishings, and facilities. We invest in our employees through practices that advance diversity in hiring, retention, and promotion. We mentor each other and our student assistants in exploring career opportunities in libraries and celebrate the range of experiences, training, and expertise that we all bring to our positions. We encourage our colleagues to develop cultural competencies so that the Library “reflects the diverse communities we serve.” We believe that the library is the heart of the university, and we work tirelessly to make sure the SDSU Library continues to be a site of equity, diversity, and inclusion. For more information regarding the University Library, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Key Qualifications Three or more years of professional experience with Windows and Mac desktops. Three or more years of professional experience supporting standard desktop and web software. (e.g., MSOffice products, Google applications and Adobe Creative Cloud applications. Experience with MS 365 end user products, Apple and Windows Operating Systems, Active Directory and Group Policy. (MS Intune, Entra and security center) Experience with Microsoft Intune device management. Experience with common software application packages, equipment platforms, database systems and sources, and training methods. Experience with centralized desktop anti-malware systems. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,393 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,912 -$ 12,124 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on June 6, 2024. To receive full consideration, apply by June 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: May 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 21, 2024
Position Summary The Desktop Support Specialist is responsible for interfacing with our customers in user communication and technical support and will work extensively within the ServiceNow platform in incident assignment, tracking, and completion of assigned tasks. The Desktop Support Specialist will provide hands-on desktop services and other technology related support for faculty, staff, and students. This work is carried out throughout the library and other departments which are supported. This will include Windows, Mac and Chrome OS support, creation and deployment of desktop images, hardware and peripheral repair and troubleshooting of software issues. Duties also include creating and modifying windows group policies and ensuring systems are secured and patched as needed. The incumbent should have experience with help desk ticketing software for tracking and reporting incidents. SDSU has a diverse population of students, faculty, and staff. It is expected that the incumbent can communicate with an ethnically and culturally diverse campus community. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Information Technology and Digital Initiatives (ITDI) Unit is responsible for providing technology services to Students, Faculty and Staff within the University Library and Academic Affairs. ITDI is comprised of the following workgroups: End-User services, Servers and applications, Student Computing Hub, 24/7 Student Area, and Digital Collections. The ITDI Division is a team of approximately 65 student employees and 12 professionals who develop and deliver innovative information technology services for teaching, learning and research. The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. As a Hispanic-Serving Institution located on the traditional lands of the indigenous Kumeyaay people, San Diego State University Library is deeply committed to supporting our diverse population of students, faculty, and staff. We strive to honor the broadest range of intersectional identities and diverse social and historical experiences expressed across our campus and pay particular attention to the myriad forms of structural, systemic, and historic oppression that impact our campus community. We are an organization of information professionals dedicated to empowering others to access, interpret, and create knowledge that encourages evidence-based analysis and respectful scholarly debate. We do this by intentionally developing a vibrant collection of print and electronic resources and unique special collections that reflect and amplify the diversity of SDSU. Our collection spans a spectrum of scholarly perspectives and disciplines. Per the American Libraries Association’s Library Bill of Rights , we support intellectual freedom within an environment of academic freedom and neither censor nor limit access to information while protecting the privacy of our users. We develop comprehensive services that contribute to student success, including information literacy instruction, student research engagement, providing access to affordable educational materials, ensuring accessibility across a range of abilities, and providing the technologies necessary for student retention and persistence. We strive to support the success of the whole student both in and out of the classroom by creating programming and spaces that support student wellness and promote lifelong learning. We collaborate with faculty to fulfill SDSU’s teaching and research missions. We emphasize the importance of information literacy and provide faculty with the support structures necessary to advance their curricular and research agendas. We strive to make the library welcoming and accessible to everyone, including members of the public. We intentionally create physical and virtual environments that provide a sense of belonging for all, from the people who greet our community members, to our graphics, informational messages, artwork, furnishings, and facilities. We invest in our employees through practices that advance diversity in hiring, retention, and promotion. We mentor each other and our student assistants in exploring career opportunities in libraries and celebrate the range of experiences, training, and expertise that we all bring to our positions. We encourage our colleagues to develop cultural competencies so that the Library “reflects the diverse communities we serve.” We believe that the library is the heart of the university, and we work tirelessly to make sure the SDSU Library continues to be a site of equity, diversity, and inclusion. For more information regarding the University Library, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Key Qualifications Three or more years of professional experience with Windows and Mac desktops. Three or more years of professional experience supporting standard desktop and web software. (e.g., MSOffice products, Google applications and Adobe Creative Cloud applications. Experience with MS 365 end user products, Apple and Windows Operating Systems, Active Directory and Group Policy. (MS Intune, Entra and security center) Experience with Microsoft Intune device management. Experience with common software application packages, equipment platforms, database systems and sources, and training methods. Experience with centralized desktop anti-malware systems. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,393 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,912 -$ 12,124 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on June 6, 2024. To receive full consideration, apply by June 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: May 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing This position is eligible for a Tiered Sign-On Bonus up to $5,000! This position is 90% remote. This position may be required to be available on site in downtown Raleigh at various times, therefore, the consultant must reside within close proximity to Raleigh (within 3 hours). This position may be eligible for relocation reimbursement. If you are an experienced Senior Employee Relations Superhero, Wake County needs you! We are searching for a Lead Senior Employee Relations Consultant who understands that effective solutions come from collaborative team efforts. The Employee Relations Team (#TeamFoodie) is a group who enjoy all things food. Along with sharing recommendations for local restaurants, we also share insight and experience (both past and current) on employment law topics to ensure that we are always providing the best advice and guidance so that all employees enjoy a safe and fair working environment. Just when we think we have seen and heard it all...tomorrow comes and it is off to the races we go. It’s never a dull moment in the fast-paced world of ER which is why our team takes a moment to lighten the day with laughter, a joke, or a funny meme. (You can’t spell Superhero without ER!) If you would thrive in an environment like this, check out the “fine print” below to see the formal job duties. The Lead Senior ER Consultant provides expert level consultation and guidance on disciplinary actions, grievances, performance management, conflict resolution, ADA, unemployment, County policies, and state and federal employment laws. This superhero will serve as the escalation point for routine employee relations concerns, review actions and provide feedback and guidance to ER team members. The Lead also serves as the back up to the Employee Relations Manager. The Lead Senior ER Consultant’s day includes: Proactively identifying and analyzing associated risks involved in specific employment situations and provides collaborative recommendations, identifying risk/reward strategies Conducting Title VII related investigations Analyzing ER data and performing compliance risk assessments; and identifying/recommending new and creative solutions About Our Team Wake County's Human Resources Department collaborates closely with County leadership to deliver innovative, results-oriented, and customer-driven HR programs and services. With 68 dedicated employees, we manage a range of services including Benefits and Employee Wellness, Recruitment, Rewards and Recognition, Employee Relations, Training and more. The Human Resources Department is consistently recognized for excellence in wellness and talent management. By continually seeking and implementing innovative approaches that are widely recognized as industry models, we've positioned Wake County as a national leader, earning accolades such as the Healthiest Employer Hall of Fame and Agency Award for Excellence. Explore our competitive benefits package, including 5% 401k contribution and free Employee Health Center access, on our Benefits page. Join us in shaping Wake County's future. The Basics (Required Education and Experience) Bachelor's degree in Human Resources Management, Public Administration, Business Administration or related field Four years of experience in human resources administration Equivalent education and experience will be considered Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Five or more years of professional experience in a senior or lead employee relations position Relevant professional training and/or certifications such as PHR or SPHR, IPMA-CP or IPMA-SCP, mediation Professional experience working for local or state government How Will We Know You're 'The One'? Excellent 'people' skills: able to build strong professional relationships; able to navigate and discuss difficult issues; able to explain complex policies in an easy to understand way Experience consulting with managers and employees on issues related to performance and employee relations A desire to be innovative, create and foster organizational change Strong ability to lead and provide direct and specific feedback to team members Agility: strong capacity and ability to think and understand concepts quickly, shift priorities or adjust operational procedures to better match the realities and circumstances at hand Organization: ability to prioritize and organize tasks to ensure that individual and team deadlines are met Seek solutions through collaborative consultation and teamwork About This Position Location: Waverly F. Akins Wake County Office Building Raleigh, NC Employment Type: Regular Work Schedule: Monday - Friday, 8:30 am - 5:15 pm. This position may be required to be available on site in downtown Raleigh at various times. Hiring Range: $82,862 - $116,002 Market Range: $82,862 - $149,143 Posting Closing Date: Review of applications will begin immediately and will continue until a final candidate has been selected Please include ALL prior work experience on your application and resume. What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
May 11, 2024
What You'll Be Doing This position is eligible for a Tiered Sign-On Bonus up to $5,000! This position is 90% remote. This position may be required to be available on site in downtown Raleigh at various times, therefore, the consultant must reside within close proximity to Raleigh (within 3 hours). This position may be eligible for relocation reimbursement. If you are an experienced Senior Employee Relations Superhero, Wake County needs you! We are searching for a Lead Senior Employee Relations Consultant who understands that effective solutions come from collaborative team efforts. The Employee Relations Team (#TeamFoodie) is a group who enjoy all things food. Along with sharing recommendations for local restaurants, we also share insight and experience (both past and current) on employment law topics to ensure that we are always providing the best advice and guidance so that all employees enjoy a safe and fair working environment. Just when we think we have seen and heard it all...tomorrow comes and it is off to the races we go. It’s never a dull moment in the fast-paced world of ER which is why our team takes a moment to lighten the day with laughter, a joke, or a funny meme. (You can’t spell Superhero without ER!) If you would thrive in an environment like this, check out the “fine print” below to see the formal job duties. The Lead Senior ER Consultant provides expert level consultation and guidance on disciplinary actions, grievances, performance management, conflict resolution, ADA, unemployment, County policies, and state and federal employment laws. This superhero will serve as the escalation point for routine employee relations concerns, review actions and provide feedback and guidance to ER team members. The Lead also serves as the back up to the Employee Relations Manager. The Lead Senior ER Consultant’s day includes: Proactively identifying and analyzing associated risks involved in specific employment situations and provides collaborative recommendations, identifying risk/reward strategies Conducting Title VII related investigations Analyzing ER data and performing compliance risk assessments; and identifying/recommending new and creative solutions About Our Team Wake County's Human Resources Department collaborates closely with County leadership to deliver innovative, results-oriented, and customer-driven HR programs and services. With 68 dedicated employees, we manage a range of services including Benefits and Employee Wellness, Recruitment, Rewards and Recognition, Employee Relations, Training and more. The Human Resources Department is consistently recognized for excellence in wellness and talent management. By continually seeking and implementing innovative approaches that are widely recognized as industry models, we've positioned Wake County as a national leader, earning accolades such as the Healthiest Employer Hall of Fame and Agency Award for Excellence. Explore our competitive benefits package, including 5% 401k contribution and free Employee Health Center access, on our Benefits page. Join us in shaping Wake County's future. The Basics (Required Education and Experience) Bachelor's degree in Human Resources Management, Public Administration, Business Administration or related field Four years of experience in human resources administration Equivalent education and experience will be considered Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Five or more years of professional experience in a senior or lead employee relations position Relevant professional training and/or certifications such as PHR or SPHR, IPMA-CP or IPMA-SCP, mediation Professional experience working for local or state government How Will We Know You're 'The One'? Excellent 'people' skills: able to build strong professional relationships; able to navigate and discuss difficult issues; able to explain complex policies in an easy to understand way Experience consulting with managers and employees on issues related to performance and employee relations A desire to be innovative, create and foster organizational change Strong ability to lead and provide direct and specific feedback to team members Agility: strong capacity and ability to think and understand concepts quickly, shift priorities or adjust operational procedures to better match the realities and circumstances at hand Organization: ability to prioritize and organize tasks to ensure that individual and team deadlines are met Seek solutions through collaborative consultation and teamwork About This Position Location: Waverly F. Akins Wake County Office Building Raleigh, NC Employment Type: Regular Work Schedule: Monday - Friday, 8:30 am - 5:15 pm. This position may be required to be available on site in downtown Raleigh at various times. Hiring Range: $82,862 - $116,002 Market Range: $82,862 - $149,143 Posting Closing Date: Review of applications will begin immediately and will continue until a final candidate has been selected Please include ALL prior work experience on your application and resume. What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: The Chatbot Communication Consultant will independently meet with campus constituents to assess the quality of existing answers, design conversation flow diagrams, anticipate new and developing questions, and consider newly developing answers for the CSUSB Ask Cody chatbot. Develop and expand the chatbot to interact with data and end users, improve interactions, and create deeper connections to structured and unstructured institutional data. Research and recommend available data sources, connections, and functionalities to meet university needs. Develop thorough solutions to a wide range of problems that arise as a result of interactions with the bot and the delivery of answers, whether programmable or delivered by the use of AI tools. Responsibilities include, but are not limited to: Meet independently with campus constituents and work with programmers to assess the quality of existing answers, design conversation flow diagrams, anticipate new and developing questions, and consider newly developing answers for the CSUSB Ask Cody chatbot. Independently evaluate functionality and quality of responses by the bot and maintain and edit the chatbot documentation. Gather requirements and ensure high quality, effective presentation and proper operation of the chatbot and the interactions dashboard. Develop thorough solutions to a wide range of problems that arise as a result of interactions with the bot and the delivery of answers, whether programmable or delivered by the use of AI tools. The Chatbot Communications Consultant will develop and expand the chatbot to interact with data and end users, improve interactions, and create deeper connections to structured and unstructured institutional data. Assess the functional requirements of the campus bot and the interactions dashboard for clients and recommend solutions. Independently conduct or participate in departmental data collection sessions with content experts and informational contributors to gain understanding of topics and procedures to better assess the quality of answers and their connections to the words and phrases asked of the chatbot. Work cooperatively with the department UX Developer to identify areas in need of improvement. The Chatbot Communications Consultant will research and recommend available data sources, connections, and functionalities to meet university needs. Independently identify the need for and assist in the creation of new data sources (existing or not) and new functionality. Work cooperatively with division programmers to connect to new data sources, assist in the implementation of APIs and access data from multiple internal and external systems. Coordinate with programmers to debug, add features, and interact with third-party vendors to implement new changes to the university chatbot. Minimum Qualifications: Required Education and Experience Equivalent to a bachelor's degree in Computer Science, Information Systems, Educational Technology, Communications, or related technical field and two years of related experience required. Required Qualifications Ability to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Preferred Qualifications Should have strong verbal, written, and interpersonal communications skills. Knowledge of JavaScript libraries. Experience with chatbot development frameworks and libraries (Microsoft Bot Framework, Dialogflow, Rasa, or Botpress)Knowledge and experience with Google’s Dialogflow and BigQuery. Experience with React, Express, Dialogflow, GCP, BigQuery, and NodeJS. Knowledge and experience with Google Cloud Platform (GCP) Understanding of React and Express. Experience working in or with higher education. Familiarity with WCAG 2.0 web accessibility content guidelines. Understanding of HTML & CSS. Compensation and Benefits: Anticipated Hiring Range: $4,912 - $5,000 per month Classification Salary Range: $4,912 - $12,124 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Temporary (up to one year with the possibility of further renewal) Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. Staff: The application deadline is: Tuesday, May 21, 2024. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: May 07 2024 Pacific Daylight Time Applications close: May 21 2024 Pacific Daylight Time Closing Date/Time:
May 08, 2024
Job Summary: The Chatbot Communication Consultant will independently meet with campus constituents to assess the quality of existing answers, design conversation flow diagrams, anticipate new and developing questions, and consider newly developing answers for the CSUSB Ask Cody chatbot. Develop and expand the chatbot to interact with data and end users, improve interactions, and create deeper connections to structured and unstructured institutional data. Research and recommend available data sources, connections, and functionalities to meet university needs. Develop thorough solutions to a wide range of problems that arise as a result of interactions with the bot and the delivery of answers, whether programmable or delivered by the use of AI tools. Responsibilities include, but are not limited to: Meet independently with campus constituents and work with programmers to assess the quality of existing answers, design conversation flow diagrams, anticipate new and developing questions, and consider newly developing answers for the CSUSB Ask Cody chatbot. Independently evaluate functionality and quality of responses by the bot and maintain and edit the chatbot documentation. Gather requirements and ensure high quality, effective presentation and proper operation of the chatbot and the interactions dashboard. Develop thorough solutions to a wide range of problems that arise as a result of interactions with the bot and the delivery of answers, whether programmable or delivered by the use of AI tools. The Chatbot Communications Consultant will develop and expand the chatbot to interact with data and end users, improve interactions, and create deeper connections to structured and unstructured institutional data. Assess the functional requirements of the campus bot and the interactions dashboard for clients and recommend solutions. Independently conduct or participate in departmental data collection sessions with content experts and informational contributors to gain understanding of topics and procedures to better assess the quality of answers and their connections to the words and phrases asked of the chatbot. Work cooperatively with the department UX Developer to identify areas in need of improvement. The Chatbot Communications Consultant will research and recommend available data sources, connections, and functionalities to meet university needs. Independently identify the need for and assist in the creation of new data sources (existing or not) and new functionality. Work cooperatively with division programmers to connect to new data sources, assist in the implementation of APIs and access data from multiple internal and external systems. Coordinate with programmers to debug, add features, and interact with third-party vendors to implement new changes to the university chatbot. Minimum Qualifications: Required Education and Experience Equivalent to a bachelor's degree in Computer Science, Information Systems, Educational Technology, Communications, or related technical field and two years of related experience required. Required Qualifications Ability to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Preferred Qualifications Should have strong verbal, written, and interpersonal communications skills. Knowledge of JavaScript libraries. Experience with chatbot development frameworks and libraries (Microsoft Bot Framework, Dialogflow, Rasa, or Botpress)Knowledge and experience with Google’s Dialogflow and BigQuery. Experience with React, Express, Dialogflow, GCP, BigQuery, and NodeJS. Knowledge and experience with Google Cloud Platform (GCP) Understanding of React and Express. Experience working in or with higher education. Familiarity with WCAG 2.0 web accessibility content guidelines. Understanding of HTML & CSS. Compensation and Benefits: Anticipated Hiring Range: $4,912 - $5,000 per month Classification Salary Range: $4,912 - $12,124 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Temporary (up to one year with the possibility of further renewal) Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. Staff: The application deadline is: Tuesday, May 21, 2024. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: May 07 2024 Pacific Daylight Time Applications close: May 21 2024 Pacific Daylight Time Closing Date/Time:
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Licenses or Certifications: One of the following licenses or certifications is required: Certified Project Management Professional ( PMP ) Certified Construction Manager ( CCM ) Licensed Professional Engineering (PE) Licensed/Registered Architect (RA) Notes to Applicants Position Overview: The Capital Delivery Consultant for the Austin Convention Center Expansion program will be an integral part of the project delivery team. This position will work within a matrix structure that includes City project management, inspection, and procurement staff, Convention Center staff as the project owner and a large team of consultant project managers, architects, engineers and construction managers. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Our mission is to optimize delivery of quality capital projects through partnerships to create and equitable and sustainable community. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $51.07 - $67.04 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Hours may vary depending on work demands and business needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 05/28/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 500 E Cesar Chavez St, Austin, TX 78701 Preferred Qualifications Preferred Experience: Experience managing large, complex building construction projects or programs. Experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. Experience reading and interpreting contract documents for Construction Manager at Risk projects. Experience reading and interpreting contract documents for architectural and engineering services contracts. Experience developing and monitoring large, complex project scopes, budgets, and schedules. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Leads external and Citywide matrixed teams through the lifecycle of large, complex programs, including program development, implementation, and execution. Implements and maintains robust project governance and rigorous communication and reporting processes to ensure transparency, identify trends and evolving risks; develop mitigation and recovery plans, address potential and pending changes, and support accountability for project performance. Partners with asset owners, City leaders, elected officials, and other stakeholders to establish program purpose, goals, and objectives. Directs the development of program and project baseline scope, budgets, schedules, work plans, and cost estimates/projections to identify cost savings. Provides direction on risk management, project delivery approaches, project acceleration alternatives, project prioritization, and other areas such as: project management, engineering, communications, pre- construction management and planning, and quality assurance/quality control (QA/QC). Ensures stakeholder engagement strategies are employed throughout the program lifecycle to promote transparency, enhance alignment and engagement, and foster a collaborative environment to solve problems, resolve conflicts, and contribute to common goals. Meets with City management and staff to resolve CIP project issues, using subject matter judgment and expertise. Ensures effective coordination and communication with other City departments, neighborhood associations, the public, media, consultants, public agencies, and private sector representatives. Responsibilities - Supervision and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local, State, and Federal laws, regulations, and ordinances regarding Capital Delivery. Knowledge of modern methods, techniques, and concepts as applied to the design and construction of capital projects. Skill in developing flexible and adaptable strategies to achieve organizational goals by understanding the organizational capabilities, the regulatory environment, and technological advancements. Skill in establishing and maintaining effective working relationships with City employees, City Council, the media, and the public. Skill in leading and managing a diverse workforce including department employees and contractors. Ability to understand complex issues and foster compromise along with daily interaction with all divisions and City departments/offices. Ability to perform a broad range of supervisory responsibilities. Ability to gather pertinent facts, make through analysis, arrive at sound conclusions, and formulate effective action plans. Ability to work cooperatively with other City employees and/or the public. Ability to direct and evaluate personnel in the accomplishment of goals and objectives and demonstrated ability to manage priorities and workloads. Ability to effectively communicate with people at many levels within the organization, with outside agencies and with the community. Ability to resolve customer complaints in accordance with established polices and regulations. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Do you meet the minimum qualifications for this position? Yes No * This position also requires candidates have one of the following: • Certified Project Management Professional (PMP) • Certified Construction Manager (CCM) • Licensed Professional Engineering (PE) • Licensed/Registered Architect (RA) Please indicate which of the above licenses or certifications you currently hold. Certified Project Management Professional (PMP) Certified Construction Manager (CCM) Licensed Professional Engineering (PE) Licensed/Registered Architect (RA) * The work hours for this position will vary depending on business needs, and may require overtime hours extending beyond the end of the regularly scheduled workshift, including weekends. This position is also considered essential to maintain critical operations and employees in this position will be required to report to work even in the event of bad weather, natural disaster, or other unforeseen circumstances that necessitate an emergency closure of City operations. Are you able to meet these schedule requirements? Yes No * Describe your experience managing large, complex building construction projects or programs. (Open Ended Question) * Describe your experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. (Open Ended Question) * Describe your experience reading and interpreting contract documents for Construction Manager at Risk projects (Open Ended Question) * Describe your experience reading and interpreting contract documents for architectural and engineering services contracts. (Open Ended Question) * Describe your experience developing and monitoring large, complex project scopes, budgets, and schedules. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? (Open Ended Question) Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
May 15, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Licenses or Certifications: One of the following licenses or certifications is required: Certified Project Management Professional ( PMP ) Certified Construction Manager ( CCM ) Licensed Professional Engineering (PE) Licensed/Registered Architect (RA) Notes to Applicants Position Overview: The Capital Delivery Consultant for the Austin Convention Center Expansion program will be an integral part of the project delivery team. This position will work within a matrix structure that includes City project management, inspection, and procurement staff, Convention Center staff as the project owner and a large team of consultant project managers, architects, engineers and construction managers. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Our mission is to optimize delivery of quality capital projects through partnerships to create and equitable and sustainable community. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $51.07 - $67.04 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Hours may vary depending on work demands and business needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 05/28/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 500 E Cesar Chavez St, Austin, TX 78701 Preferred Qualifications Preferred Experience: Experience managing large, complex building construction projects or programs. Experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. Experience reading and interpreting contract documents for Construction Manager at Risk projects. Experience reading and interpreting contract documents for architectural and engineering services contracts. Experience developing and monitoring large, complex project scopes, budgets, and schedules. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Leads external and Citywide matrixed teams through the lifecycle of large, complex programs, including program development, implementation, and execution. Implements and maintains robust project governance and rigorous communication and reporting processes to ensure transparency, identify trends and evolving risks; develop mitigation and recovery plans, address potential and pending changes, and support accountability for project performance. Partners with asset owners, City leaders, elected officials, and other stakeholders to establish program purpose, goals, and objectives. Directs the development of program and project baseline scope, budgets, schedules, work plans, and cost estimates/projections to identify cost savings. Provides direction on risk management, project delivery approaches, project acceleration alternatives, project prioritization, and other areas such as: project management, engineering, communications, pre- construction management and planning, and quality assurance/quality control (QA/QC). Ensures stakeholder engagement strategies are employed throughout the program lifecycle to promote transparency, enhance alignment and engagement, and foster a collaborative environment to solve problems, resolve conflicts, and contribute to common goals. Meets with City management and staff to resolve CIP project issues, using subject matter judgment and expertise. Ensures effective coordination and communication with other City departments, neighborhood associations, the public, media, consultants, public agencies, and private sector representatives. Responsibilities - Supervision and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local, State, and Federal laws, regulations, and ordinances regarding Capital Delivery. Knowledge of modern methods, techniques, and concepts as applied to the design and construction of capital projects. Skill in developing flexible and adaptable strategies to achieve organizational goals by understanding the organizational capabilities, the regulatory environment, and technological advancements. Skill in establishing and maintaining effective working relationships with City employees, City Council, the media, and the public. Skill in leading and managing a diverse workforce including department employees and contractors. Ability to understand complex issues and foster compromise along with daily interaction with all divisions and City departments/offices. Ability to perform a broad range of supervisory responsibilities. Ability to gather pertinent facts, make through analysis, arrive at sound conclusions, and formulate effective action plans. Ability to work cooperatively with other City employees and/or the public. Ability to direct and evaluate personnel in the accomplishment of goals and objectives and demonstrated ability to manage priorities and workloads. Ability to effectively communicate with people at many levels within the organization, with outside agencies and with the community. Ability to resolve customer complaints in accordance with established polices and regulations. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Do you meet the minimum qualifications for this position? Yes No * This position also requires candidates have one of the following: • Certified Project Management Professional (PMP) • Certified Construction Manager (CCM) • Licensed Professional Engineering (PE) • Licensed/Registered Architect (RA) Please indicate which of the above licenses or certifications you currently hold. Certified Project Management Professional (PMP) Certified Construction Manager (CCM) Licensed Professional Engineering (PE) Licensed/Registered Architect (RA) * The work hours for this position will vary depending on business needs, and may require overtime hours extending beyond the end of the regularly scheduled workshift, including weekends. This position is also considered essential to maintain critical operations and employees in this position will be required to report to work even in the event of bad weather, natural disaster, or other unforeseen circumstances that necessitate an emergency closure of City operations. Are you able to meet these schedule requirements? Yes No * Describe your experience managing large, complex building construction projects or programs. (Open Ended Question) * Describe your experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. (Open Ended Question) * Describe your experience reading and interpreting contract documents for Construction Manager at Risk projects (Open Ended Question) * Describe your experience reading and interpreting contract documents for architectural and engineering services contracts. (Open Ended Question) * Describe your experience developing and monitoring large, complex project scopes, budgets, and schedules. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? (Open Ended Question) Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under direct supervision of the Associate Director, IT Services, User Support, the Learning Environments Support Technician provides classroom support to faculty and college IT staff. The Support Technician contributes to the construction, maintenance, and support of instructional technology systems, and assists with day-to-day operations of the equipment loan service. The position also contributes to video conferencing, special events, and evening support as needed. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Work hours are Monday-Thursday 1:00pm-10:00pm and Friday 10:00am-4:30pm. During the Summer and Winter breaks, work hours will be Monday-Friday 8:00am-4:30pm. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The mission of the Information Technology Division is to develop the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. IT Services, User Support combines technical expertise, customer service, and proactive problem-solving to enhance the overall technology experience for the SDSU community. This includes help desk operations, desktop services, and designing and maintaining effective learning environments. The IT Division is made up of 184 staff and 28 administrators. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Key Qualifications Experience in the operation and maintenance of a broad range of audio and video equipment, including distribution and projection systems. Experience with the design, fabrication, and retrofitting of Smart Classroom or classroom audiovisual systems. Experience evaluating and recommending audiovisual equipment for Smart Classroom or classroom systems. Experience providing academic technology support in a higher education setting. Experience preparing diagrams and appropriate documentation (e.g. line drawings, floor plans, parts list, work plans) for Smart Classroom or classroom design and development projects Licenses/Certifications Required California driver’s license. Certification of completion of driver safety training as required by CSU Office of Risk Management must be obtained as soon as possible after hire date. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,334 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,899 - $7,506 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 24, 2024. To receive full consideration, apply by May 23, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: May 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 10, 2024
Position Summary Under direct supervision of the Associate Director, IT Services, User Support, the Learning Environments Support Technician provides classroom support to faculty and college IT staff. The Support Technician contributes to the construction, maintenance, and support of instructional technology systems, and assists with day-to-day operations of the equipment loan service. The position also contributes to video conferencing, special events, and evening support as needed. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Work hours are Monday-Thursday 1:00pm-10:00pm and Friday 10:00am-4:30pm. During the Summer and Winter breaks, work hours will be Monday-Friday 8:00am-4:30pm. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The mission of the Information Technology Division is to develop the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. IT Services, User Support combines technical expertise, customer service, and proactive problem-solving to enhance the overall technology experience for the SDSU community. This includes help desk operations, desktop services, and designing and maintaining effective learning environments. The IT Division is made up of 184 staff and 28 administrators. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Key Qualifications Experience in the operation and maintenance of a broad range of audio and video equipment, including distribution and projection systems. Experience with the design, fabrication, and retrofitting of Smart Classroom or classroom audiovisual systems. Experience evaluating and recommending audiovisual equipment for Smart Classroom or classroom systems. Experience providing academic technology support in a higher education setting. Experience preparing diagrams and appropriate documentation (e.g. line drawings, floor plans, parts list, work plans) for Smart Classroom or classroom design and development projects Licenses/Certifications Required California driver’s license. Certification of completion of driver safety training as required by CSU Office of Risk Management must be obtained as soon as possible after hire date. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,334 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,899 - $7,506 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 24, 2024. To receive full consideration, apply by May 23, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: May 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field plus four (4) years of human resources experience in the human resources specialty assigned. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Licenses or Certifications: None. Notes to Applicants This position is part of the Employment Division of the Human Resources Department and will be responsible for the following duties: Executive recruiting and supporting executive level staff to develop and implement citywide employment initiatives and projects. Providing subject matter expertise and consultation for hiring employment policies and procedures to department human resources staff. Partnering with departments on vacancy management and developing recruitment and staffing strategies. Coordination of staffing of reassigned employees during an emergency situation (flood, hurricane, etc.). Designing and conducting training/presentations on hiring policies, procedures and best practices. Planning small to large-scale public events including job fairs. When completing a City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate, and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. This position has been approved for a Criminal Background Investigation ( CBI ). Benefits: Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. Pay Range $33.05 - $42.14 per hour Hours Monday to Friday: 8:00 a.m. to 5:00 p.m. Telework opportunities may be available after an initial training period. Work schedules must be at least 50% hybrid in the office within a two (2) week period and are implemented to meet the requirements of the department and are subject to change based on business needs. Hours may vary depending on work demands and business needs. Job Close Date 05/31/2024 Type of Posting External Department Human Resources Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Road, Austin, Texas Preferred Qualifications Preferred Experience: Extensive experience facilitating full-cycle recruitment and hiring Experience developing innovative recruitment strategies and consultation for hard to fill jobs Experience managing and planning Small and Large-Scale events including job fairs, meetings, workshops, etc. Experience developing and delivering training/presentations Experience posting jobs and/or recruitment content on social media Experience developing and writing memos, reports, guides, policies, and procedures related to hiring and selection Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Plans, designs, develop, implements, and evaluate major human resources programs within the area of specialization for city wide use. 2. Provides advice and counsel to management and other employee groups on a broad range of human resources issues and decisions within the area of specialization. 3. Identifies, analyze, and recommends solutions for various human resources problems within the area of specialization, monitoring implementation of agreed upon actions until the problem has been resolved. 4. Advise and influence management in making sound human resources related decisions within the area of specialization. 5. Analyze morale indicators and other personnel measurements such as but not limited to surveys, turnover, and grievances, and present recommendations within the area of specialization for corrective action programs. 6. Ensures compliance with federal and state laws, including reporting requirements. 7. Conducts training to departments in changes in policies, personnel procedures and classification programs. 8. Observes, interviews, and survey employees and conduct group meetings to collect job, organizational, and occupational information. Responsibilities - Supervision and/or Leadership Exercised: Provide leadership for groups including other professionals and support staff in the area of specialization. May manage entire program or programs. Periodically act as a team leader to special task forces or teams. Provide direction and/or guidance to less experienced human resources personnel. Provide training to managers and others on human resources issues. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of assigned human resources areas. Knowledge of Federal, State, and Local laws and ordinances governing personnel activities. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in planning and organizing. Skill in data analysis and problem solving. Skill in using computers, related software and large databases. Skill in handling multiple tasks and prioritizing.. Ability to handle hostility, conflict, and uncertain situations. Ability to mentor and train. Ability to work with frequent interruptions and changes in priorities. Ability to develop and maintain current knowledge in the assigned Human Resources areas. Ability to establish and maintain good relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Human Resources Consultant position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field plus four (4) years of human resources experience in the human resources specialty assigned. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Do you meet these minimum qualifications? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Please describe your experience in employment services, including employee recruitment, applicant screening, and interviewing. Please indicate the positions and companies listed on your application that support your answer. (Open Ended Question) * Describe your experience planning, coordinating, and leading small and large-scale events such as meetings, trainings, workshops, etc. Please indicate the positions and companies listed on your application that support your answer. (Open Ended Question) * Please describe your experience developing and delivering training. Please indicate the positions and companies listed on your application that support your answer. (Open Ended Question) * Please describe your experience with business writing for memos, reports, guides, policies, and procedures related to hiring and selection. Please indicate the positions and companies listed on your application that support your answer. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents
May 02, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field plus four (4) years of human resources experience in the human resources specialty assigned. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Licenses or Certifications: None. Notes to Applicants This position is part of the Employment Division of the Human Resources Department and will be responsible for the following duties: Executive recruiting and supporting executive level staff to develop and implement citywide employment initiatives and projects. Providing subject matter expertise and consultation for hiring employment policies and procedures to department human resources staff. Partnering with departments on vacancy management and developing recruitment and staffing strategies. Coordination of staffing of reassigned employees during an emergency situation (flood, hurricane, etc.). Designing and conducting training/presentations on hiring policies, procedures and best practices. Planning small to large-scale public events including job fairs. When completing a City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate, and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications. This position has been approved for a Criminal Background Investigation ( CBI ). Benefits: Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. Pay Range $33.05 - $42.14 per hour Hours Monday to Friday: 8:00 a.m. to 5:00 p.m. Telework opportunities may be available after an initial training period. Work schedules must be at least 50% hybrid in the office within a two (2) week period and are implemented to meet the requirements of the department and are subject to change based on business needs. Hours may vary depending on work demands and business needs. Job Close Date 05/31/2024 Type of Posting External Department Human Resources Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Road, Austin, Texas Preferred Qualifications Preferred Experience: Extensive experience facilitating full-cycle recruitment and hiring Experience developing innovative recruitment strategies and consultation for hard to fill jobs Experience managing and planning Small and Large-Scale events including job fairs, meetings, workshops, etc. Experience developing and delivering training/presentations Experience posting jobs and/or recruitment content on social media Experience developing and writing memos, reports, guides, policies, and procedures related to hiring and selection Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Plans, designs, develop, implements, and evaluate major human resources programs within the area of specialization for city wide use. 2. Provides advice and counsel to management and other employee groups on a broad range of human resources issues and decisions within the area of specialization. 3. Identifies, analyze, and recommends solutions for various human resources problems within the area of specialization, monitoring implementation of agreed upon actions until the problem has been resolved. 4. Advise and influence management in making sound human resources related decisions within the area of specialization. 5. Analyze morale indicators and other personnel measurements such as but not limited to surveys, turnover, and grievances, and present recommendations within the area of specialization for corrective action programs. 6. Ensures compliance with federal and state laws, including reporting requirements. 7. Conducts training to departments in changes in policies, personnel procedures and classification programs. 8. Observes, interviews, and survey employees and conduct group meetings to collect job, organizational, and occupational information. Responsibilities - Supervision and/or Leadership Exercised: Provide leadership for groups including other professionals and support staff in the area of specialization. May manage entire program or programs. Periodically act as a team leader to special task forces or teams. Provide direction and/or guidance to less experienced human resources personnel. Provide training to managers and others on human resources issues. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of assigned human resources areas. Knowledge of Federal, State, and Local laws and ordinances governing personnel activities. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in planning and organizing. Skill in data analysis and problem solving. Skill in using computers, related software and large databases. Skill in handling multiple tasks and prioritizing.. Ability to handle hostility, conflict, and uncertain situations. Ability to mentor and train. Ability to work with frequent interruptions and changes in priorities. Ability to develop and maintain current knowledge in the assigned Human Resources areas. Ability to establish and maintain good relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Human Resources Consultant position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field plus four (4) years of human resources experience in the human resources specialty assigned. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Do you meet these minimum qualifications? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Please describe your experience in employment services, including employee recruitment, applicant screening, and interviewing. Please indicate the positions and companies listed on your application that support your answer. (Open Ended Question) * Describe your experience planning, coordinating, and leading small and large-scale events such as meetings, trainings, workshops, etc. Please indicate the positions and companies listed on your application that support your answer. (Open Ended Question) * Please describe your experience developing and delivering training. Please indicate the positions and companies listed on your application that support your answer. (Open Ended Question) * Please describe your experience with business writing for memos, reports, guides, policies, and procedures related to hiring and selection. Please indicate the positions and companies listed on your application that support your answer. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents
Cal State University (CSU) San Marcos
333 S Twin Oaks Valley Rd, San Marcos, CA 92096, USA
Job Overview Working under the direct supervision of the Classroom and Learning Spaces Lead within Technology Support Services in Instructional and Information Technology Services (IITS), this position works within the classroom support unit and provides the first line of technical support for faculty, students, and staff. The incumbent will be knowledgeable in the use of audio-visual devices, network infrastructure, and how these enterprise systems may impact other University systems and services. Technical responsibilities include supporting, installing, programming, and troubleshooting a variety of audio-visual systems throughout the entire campus. This position also trains end users regarding the use and operations of audio-visual equipment and systems. Position Summary Information Technology Consultant, Classroom AV Support ( Information Technology Consultant - Foundation) This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $3,899 - $4,500 per month CSU Classification Salary Range: $3,899 - $7,506 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on March 11, 2024. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Feb 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Overview Working under the direct supervision of the Classroom and Learning Spaces Lead within Technology Support Services in Instructional and Information Technology Services (IITS), this position works within the classroom support unit and provides the first line of technical support for faculty, students, and staff. The incumbent will be knowledgeable in the use of audio-visual devices, network infrastructure, and how these enterprise systems may impact other University systems and services. Technical responsibilities include supporting, installing, programming, and troubleshooting a variety of audio-visual systems throughout the entire campus. This position also trains end users regarding the use and operations of audio-visual equipment and systems. Position Summary Information Technology Consultant, Classroom AV Support ( Information Technology Consultant - Foundation) This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $3,899 - $4,500 per month CSU Classification Salary Range: $3,899 - $7,506 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on March 11, 2024. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Feb 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) of experience related to the job. Lean Six Sigma Green or Black Belt certification may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants The Transportation and Public Works Department, Right of Way Management Division is seeking a dedicated and experienced Quality Consultant to join our team. This role offers the opportunity to make a significant impact by ensuring the accuracy, integrity, and efficiency of our data and business processes, as well as supporting the technical proficiency of our team members. This position also contributes to the growth and improvement of our core business functions by meticulously documenting and tracking technical issues and process changes. Division functions include right of way permitting, inspection, enforcement, traffic control plan review, utility coordination, and project coordination. The ideal candidate is a focused, independent worker who takes initiative, possesses strong analytical and communication skills, is passionate about ensuring data and process integrity and supporting team development, and has a trouble-shooter mindset. Watch the video linked below to learn more about Austin Transportation and Public Works and its role in the region’s mobility landscape. Inside TPW : https://www.youtube.com/watch?v=wu4fqWGoH0E Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here! Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Austin Transportation and Public Works positions are not at 100% remote operation. Video Conferencing Software Technology: Austin Transportation Department uses the communication platform, Microsoft Teams, to conduct virtual interviews. Pay Range $33.05 - $42.14 Hours Monday through Friday; 8:00 a.m. to 5:00 p.m. *Hours may vary depending on departmental needs and initiatives. Job Close Date 05/23/2024 Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Dr. Austin, TX 78752 Preferred Qualifications Preferred Experience: Experience in organizing and tracking data reports. Advanced skill in researching and resolving data and process issues. Familiarity with performing work quality audits. Adept at providing training and support to team members. Expertise in delivering timely, thorough, and constructive feedback and guidance. Experience in identifying and documenting technical requirements. Experience managing IT projects and application support and development. Experience with development, planning, and/or engineering. Demonstrable success in coordinating, monitoring, and tracking multiple projects simultaneously with varying schedules, milestones, and priorities. Proficiency in computer programs such as Microsoft™ Project, Word, Excel, PowerPoint, Outlook, Teams, etc. Experience using the City of Austin’s AMANDA system. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Supports projects related to the development of improvement of organizational programs, processes, and systems. Uses quality assurance methodologies to assist with current state analysis assessments. Conducts continuous improvement projects for business units within the organization. Supports risk mitigation evaluations to improve organizational performance. Conducts assessments of organizational systems and processes. Supports project teams and organizational change efforts. Conducts continual improvement training. Supports the organizations quality center of excellence. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of process improvement methodologies. Knowledge of performance measure development analysis. Knowledge of applicable City of Austin, State, and Federal statutes, ordinances, and codes. Knowledge of City practices, policies, and procedures. Skill in communication in a variety of formats including print, oral and formal presentations. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain working relationships with other City employees and the public. Ability to look at situations systematically. Ability to work independently. Ability to understand, interpret, and apply detailed and complex information. Ability to implement recommendations. Ability to identify and analyze system faults. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (3) years of experience related to the job. Lean Six Sigma Green or Black Belt certification may substitute for two (2) years of experience. Do you meet these requirements? Yes No * Briefly describe how you meet the minimum and preferred qualifications. (Open Ended Question) * Do you have experience with enterprise applications (e.g. AMANDA, Salesforce)? Yes No * Briefly describe your approach to conducting a technical review and delivering feedback on that review. (Open Ended Question) * Briefly describe your experience documenting and tracking business processes. (Open Ended Question) * If selected for this position, the relevant work history on your application is used to determine your rate of pay. Your submission of a complete application is critical to the pay calculation. Your overall relevant experience from your employment application will be used in this calculation, not the resume or cover letter. Do you understand these statements? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
May 09, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) of experience related to the job. Lean Six Sigma Green or Black Belt certification may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants The Transportation and Public Works Department, Right of Way Management Division is seeking a dedicated and experienced Quality Consultant to join our team. This role offers the opportunity to make a significant impact by ensuring the accuracy, integrity, and efficiency of our data and business processes, as well as supporting the technical proficiency of our team members. This position also contributes to the growth and improvement of our core business functions by meticulously documenting and tracking technical issues and process changes. Division functions include right of way permitting, inspection, enforcement, traffic control plan review, utility coordination, and project coordination. The ideal candidate is a focused, independent worker who takes initiative, possesses strong analytical and communication skills, is passionate about ensuring data and process integrity and supporting team development, and has a trouble-shooter mindset. Watch the video linked below to learn more about Austin Transportation and Public Works and its role in the region’s mobility landscape. Inside TPW : https://www.youtube.com/watch?v=wu4fqWGoH0E Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here! Regarding your Application: A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment: This position may require a skills assessment. Close Job Posting: Department may close the job posting at any time after 7 days. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. Austin Transportation and Public Works positions are not at 100% remote operation. Video Conferencing Software Technology: Austin Transportation Department uses the communication platform, Microsoft Teams, to conduct virtual interviews. Pay Range $33.05 - $42.14 Hours Monday through Friday; 8:00 a.m. to 5:00 p.m. *Hours may vary depending on departmental needs and initiatives. Job Close Date 05/23/2024 Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Dr. Austin, TX 78752 Preferred Qualifications Preferred Experience: Experience in organizing and tracking data reports. Advanced skill in researching and resolving data and process issues. Familiarity with performing work quality audits. Adept at providing training and support to team members. Expertise in delivering timely, thorough, and constructive feedback and guidance. Experience in identifying and documenting technical requirements. Experience managing IT projects and application support and development. Experience with development, planning, and/or engineering. Demonstrable success in coordinating, monitoring, and tracking multiple projects simultaneously with varying schedules, milestones, and priorities. Proficiency in computer programs such as Microsoft™ Project, Word, Excel, PowerPoint, Outlook, Teams, etc. Experience using the City of Austin’s AMANDA system. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Supports projects related to the development of improvement of organizational programs, processes, and systems. Uses quality assurance methodologies to assist with current state analysis assessments. Conducts continuous improvement projects for business units within the organization. Supports risk mitigation evaluations to improve organizational performance. Conducts assessments of organizational systems and processes. Supports project teams and organizational change efforts. Conducts continual improvement training. Supports the organizations quality center of excellence. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of process improvement methodologies. Knowledge of performance measure development analysis. Knowledge of applicable City of Austin, State, and Federal statutes, ordinances, and codes. Knowledge of City practices, policies, and procedures. Skill in communication in a variety of formats including print, oral and formal presentations. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain working relationships with other City employees and the public. Ability to look at situations systematically. Ability to work independently. Ability to understand, interpret, and apply detailed and complex information. Ability to implement recommendations. Ability to identify and analyze system faults. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (3) years of experience related to the job. Lean Six Sigma Green or Black Belt certification may substitute for two (2) years of experience. Do you meet these requirements? Yes No * Briefly describe how you meet the minimum and preferred qualifications. (Open Ended Question) * Do you have experience with enterprise applications (e.g. AMANDA, Salesforce)? Yes No * Briefly describe your approach to conducting a technical review and delivering feedback on that review. (Open Ended Question) * Briefly describe your experience documenting and tracking business processes. (Open Ended Question) * If selected for this position, the relevant work history on your application is used to determine your rate of pay. Your submission of a complete application is critical to the pay calculation. Your overall relevant experience from your employment application will be used in this calculation, not the resume or cover letter. Do you understand these statements? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER Y5701F THIS ANNOUNCEMENT IS A REPOSTING TO UPDATE THE ESSENTIAL JOB FUNCTION TO EXAMPLES OF DUTIES AND UPDATE THE EXAMINATION CONTENT INFORMATION. All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. FILING START DATE 8/10/2020 at 9:00 A.M. (PT) This examination will remain open until the needs of the service are met and is subject to close without prior notice. DEFINITION : Consults with administrative, medical, and nursing personnel in hospitals, skilled nursing facilities, and related health facilities to assist them in achieving compliance with State and Federal nursing regulations, and with the professional staff of the County Health Facilities Inspection Division in evaluating nursing services provided by licensed health care facilities. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and 4 acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics. DHS cares for about 600,000 unique patients each year, employs over 23,000 employees, and has an annual operating budget of 6.9 billion dollars Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION : Our mission is to advance the health of our patients and our communities by providing extraordinary care. Essential Job Functions EXAMPLES OF DUTIES: Conducts audits, special studies, and critical reviews of clinical practices and process, to assess compliance with regulatory and legal mandates. Collects data necessary for the evaluation of infection prevention and control efforts from various sources including the medical record, laboratory results, etc. Acts as facility liaison for system wide programs focused on infection prevention and control. Provides staff support to Infection Control, QI, Patient Safety, and Risk Management related committees. Conducts surveys to measure clincal practice outcomes, and in consultation with stakeholders formulates solutions to improve outcomes. The survey process includes preparing survey questions, distributing surveys, following up on facility/program responses, and compiling and analyzing summary data. Functions as a Just Culture expert to provide consultation to facilities in the use and interpretation of the Just Culture model. Provides facility training in Just Culture concepts when requested. Assists with Risk Management and Patient Safety related functions, including staffing DHS' Risk Management and Patient Safety committees. Provides professional consultation to health facility administrators and nursing staff in the interpretation of laws, regulations and standards governing licensing, accreditation and certification for Medicare and Medi-Cal and in various acceptable methods of maintaining, improving, or modifying nursing operations. Plans, develops, and conducts orientation and in-service training sessions for Division staff, conducts and participates in educational programs for health facility administrators, nurses and other health professionals, and develops guidelines and manuals for use in interpreting requirements for nursing care services. Conducts both internal and external surveys to determine standards of practice which includes preparing survey questions, distributing surveys, following up on facility/program responses, and compiling summary data. Visits health facilities and evaluates the quality of nursing service and compliance with laws and regulations; Notifies facilities in writing of findings and recommendations for correction of deficiencies, monitoring progress toward implementation of recommendations. Conducts audits, performs special studies and critical reviews of medical record, such as adverse event investigations, Joint Commission National Patient Safety Goal audits, and risk management audits to confirm compliance with facility enacted corrective actions. Functions as the chairperson for the Infection Control Committee, Quality Improvement Committee and Emergency Preparedness Subcommittee, which includes assisting department managers and directors to organize, interpret, and present data for committee meetings; Plans agendas and prepares minutes for the monthly Quality Improvement and Infection Control committee meetings. Assists in departmental improvement projects such as those related to hospital acquired pressure injuries, falls, workplace violence, etc. Performs reviews and critical analyses of Safety Intelligence (SI) incident reports submitted by facility frontline staff, to assess for appropriateness and thoroughness based on departmental policies. Identifies and notifies DHS Risk Management staff of events that may meet external reporting criteria such as CDPH Adverse Events and/or those that are at high risk for litigation. Updates and revises program materials, such as the "Patient Safety & Risk Management Handbook". Creates Patient Safety and Risk Management educational materials for facility staff. Maintains liaison with State and Federal agencies and professional organizations in connection with the development, analysis and interpretation of legislative and regulatory material in the area of nursing and its application to licensed health care facilities. Requirements SELECTION REQUIREMENTS: Option I: Five (5) years of experience as a Registered Nurse including two (2) years of experience in an administrative*, Supervisory**, or consultative*** capacity. OR Option II: A Master's Degree in Nursing from an accredited college or university AND four (4) years of experience as a Registered Nurse including two (2) years of experience in an administrative*, supervisory**, or consultative*** capacity. LICENSE: A current license to practice as a Registered Nurse issued by the California Board of Registered Nursing. Please ensure the certificates and licenses section of the application is completed. Provide the type of the required license(s), the number(s), the date(s) of issue, the date(s) of expiration and the name(s) of the issuing agency for each license as specified in the Selection Requirements. Applicants claiming experience in a state other than California must provide their Registered Nurse License Number from that state on the application at the time of filing. Applications submitted without the required evidence of licensure will be considered incomplete. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/ or certification(s) must be active and unrestricted. Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant's driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked. PHYSICAL CLASS: II - Light : Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION : * Administrative capacity is defined as performing in an administrative services branch of an organizational unit, including responsibility for the development of procedures and participation in policy formulation. ** Supervisory capacity is defined as planning, assigning, reviewing the work of staff, and evaluating employee performance. *** Consultative capacity is defined as an expert in a specialized field, expressing views, providing opinions, and recommending courses of action to be taken on problems presented by others for resolution. **** In order to receive credit for any college course work, or any type of college degree, such as master degree, you must include a legible copy of the official diploma or official transcripts which shows the area of specialization with your application at the time of filing or within 15 calendar days of filing. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants who possess the following desirable qualifications: Experience working as a Registered Nurse in a Risk Management, Quality Improvement, Patient Safety or Infection Control department. Experience as a Registered Nurse surveying, investigating, inspecting and evaluating hospitals, skilled nursing facilities and other health facilities, clinics and/or individual providers for conformity with and enforcement of Federal and State licensing and certification requirements relating to the quality of medical care. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of education and experience based upon application information, desirable qualifications, and supplemental questionnaire, weighted at 100%. Candidates must meet the selection requirements and achieve a passing score of 70% or higher on this examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION : Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the "APPLY" green button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Fill out your application and supplemental questionnaire completely to receive full credit for related education and/or experience in the spaces provided so we can evaluate your qualifications for the job. Please do not group your experience, for each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: Please note that All information supplied by applicants and included in the application materials is subject to VERIFICATION . We may reject your application at any point during the examination and hiring process, including after an appointment is made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered as a response; in doing so, your application will be REJECTED . It is recommended that you provide your work experience using statements that provide the following three elements: ACTION you took, the CONTEXT in which you took that action, and the BENEFIT that was realized from your action. Include specific reference to the impact you made in the positions you have held. NOTE: If you are unable to attach documents to your application, you must email the documents to the Exam Analyst, Sylvia Jaimez at sjaimez@dhs.lacounty.gov within 15 calendar days of filing online . Please ensure to reference your attachment(s) by including your full name, examination number and examination title in the subject of your email. SOCIAL SECURITY NUMBER LANGUAGE : Please include your Social Security Number for record control purposes. Federal law requires that all employees have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD : All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ADA COORDINATOR : (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 DEPARTMENT CONTACT : Sylvia Jaimez, Exam Analyst Telephone Number: (213) 288-7000 Email Address: sjaimez@dhs.lacounty.gov For detailed information, please click here
Apr 22, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER Y5701F THIS ANNOUNCEMENT IS A REPOSTING TO UPDATE THE ESSENTIAL JOB FUNCTION TO EXAMPLES OF DUTIES AND UPDATE THE EXAMINATION CONTENT INFORMATION. All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. FILING START DATE 8/10/2020 at 9:00 A.M. (PT) This examination will remain open until the needs of the service are met and is subject to close without prior notice. DEFINITION : Consults with administrative, medical, and nursing personnel in hospitals, skilled nursing facilities, and related health facilities to assist them in achieving compliance with State and Federal nursing regulations, and with the professional staff of the County Health Facilities Inspection Division in evaluating nursing services provided by licensed health care facilities. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and 4 acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics. DHS cares for about 600,000 unique patients each year, employs over 23,000 employees, and has an annual operating budget of 6.9 billion dollars Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION : Our mission is to advance the health of our patients and our communities by providing extraordinary care. Essential Job Functions EXAMPLES OF DUTIES: Conducts audits, special studies, and critical reviews of clinical practices and process, to assess compliance with regulatory and legal mandates. Collects data necessary for the evaluation of infection prevention and control efforts from various sources including the medical record, laboratory results, etc. Acts as facility liaison for system wide programs focused on infection prevention and control. Provides staff support to Infection Control, QI, Patient Safety, and Risk Management related committees. Conducts surveys to measure clincal practice outcomes, and in consultation with stakeholders formulates solutions to improve outcomes. The survey process includes preparing survey questions, distributing surveys, following up on facility/program responses, and compiling and analyzing summary data. Functions as a Just Culture expert to provide consultation to facilities in the use and interpretation of the Just Culture model. Provides facility training in Just Culture concepts when requested. Assists with Risk Management and Patient Safety related functions, including staffing DHS' Risk Management and Patient Safety committees. Provides professional consultation to health facility administrators and nursing staff in the interpretation of laws, regulations and standards governing licensing, accreditation and certification for Medicare and Medi-Cal and in various acceptable methods of maintaining, improving, or modifying nursing operations. Plans, develops, and conducts orientation and in-service training sessions for Division staff, conducts and participates in educational programs for health facility administrators, nurses and other health professionals, and develops guidelines and manuals for use in interpreting requirements for nursing care services. Conducts both internal and external surveys to determine standards of practice which includes preparing survey questions, distributing surveys, following up on facility/program responses, and compiling summary data. Visits health facilities and evaluates the quality of nursing service and compliance with laws and regulations; Notifies facilities in writing of findings and recommendations for correction of deficiencies, monitoring progress toward implementation of recommendations. Conducts audits, performs special studies and critical reviews of medical record, such as adverse event investigations, Joint Commission National Patient Safety Goal audits, and risk management audits to confirm compliance with facility enacted corrective actions. Functions as the chairperson for the Infection Control Committee, Quality Improvement Committee and Emergency Preparedness Subcommittee, which includes assisting department managers and directors to organize, interpret, and present data for committee meetings; Plans agendas and prepares minutes for the monthly Quality Improvement and Infection Control committee meetings. Assists in departmental improvement projects such as those related to hospital acquired pressure injuries, falls, workplace violence, etc. Performs reviews and critical analyses of Safety Intelligence (SI) incident reports submitted by facility frontline staff, to assess for appropriateness and thoroughness based on departmental policies. Identifies and notifies DHS Risk Management staff of events that may meet external reporting criteria such as CDPH Adverse Events and/or those that are at high risk for litigation. Updates and revises program materials, such as the "Patient Safety & Risk Management Handbook". Creates Patient Safety and Risk Management educational materials for facility staff. Maintains liaison with State and Federal agencies and professional organizations in connection with the development, analysis and interpretation of legislative and regulatory material in the area of nursing and its application to licensed health care facilities. Requirements SELECTION REQUIREMENTS: Option I: Five (5) years of experience as a Registered Nurse including two (2) years of experience in an administrative*, Supervisory**, or consultative*** capacity. OR Option II: A Master's Degree in Nursing from an accredited college or university AND four (4) years of experience as a Registered Nurse including two (2) years of experience in an administrative*, supervisory**, or consultative*** capacity. LICENSE: A current license to practice as a Registered Nurse issued by the California Board of Registered Nursing. Please ensure the certificates and licenses section of the application is completed. Provide the type of the required license(s), the number(s), the date(s) of issue, the date(s) of expiration and the name(s) of the issuing agency for each license as specified in the Selection Requirements. Applicants claiming experience in a state other than California must provide their Registered Nurse License Number from that state on the application at the time of filing. Applications submitted without the required evidence of licensure will be considered incomplete. Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/ or certification(s) must be active and unrestricted. Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant's driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked. PHYSICAL CLASS: II - Light : Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION : * Administrative capacity is defined as performing in an administrative services branch of an organizational unit, including responsibility for the development of procedures and participation in policy formulation. ** Supervisory capacity is defined as planning, assigning, reviewing the work of staff, and evaluating employee performance. *** Consultative capacity is defined as an expert in a specialized field, expressing views, providing opinions, and recommending courses of action to be taken on problems presented by others for resolution. **** In order to receive credit for any college course work, or any type of college degree, such as master degree, you must include a legible copy of the official diploma or official transcripts which shows the area of specialization with your application at the time of filing or within 15 calendar days of filing. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants who possess the following desirable qualifications: Experience working as a Registered Nurse in a Risk Management, Quality Improvement, Patient Safety or Infection Control department. Experience as a Registered Nurse surveying, investigating, inspecting and evaluating hospitals, skilled nursing facilities and other health facilities, clinics and/or individual providers for conformity with and enforcement of Federal and State licensing and certification requirements relating to the quality of medical care. Additional Information EXAMINATION CONTENT : This examination will consist of an evaluation of education and experience based upon application information, desirable qualifications, and supplemental questionnaire, weighted at 100%. Candidates must meet the selection requirements and achieve a passing score of 70% or higher on this examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION : Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the "APPLY" green button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS . Fill out your application and supplemental questionnaire completely to receive full credit for related education and/or experience in the spaces provided so we can evaluate your qualifications for the job. Please do not group your experience, for each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: Please note that All information supplied by applicants and included in the application materials is subject to VERIFICATION . We may reject your application at any point during the examination and hiring process, including after an appointment is made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered as a response; in doing so, your application will be REJECTED . It is recommended that you provide your work experience using statements that provide the following three elements: ACTION you took, the CONTEXT in which you took that action, and the BENEFIT that was realized from your action. Include specific reference to the impact you made in the positions you have held. NOTE: If you are unable to attach documents to your application, you must email the documents to the Exam Analyst, Sylvia Jaimez at sjaimez@dhs.lacounty.gov within 15 calendar days of filing online . Please ensure to reference your attachment(s) by including your full name, examination number and examination title in the subject of your email. SOCIAL SECURITY NUMBER LANGUAGE : Please include your Social Security Number for record control purposes. Federal law requires that all employees have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD : All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ADA COORDINATOR : (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 DEPARTMENT CONTACT : Sylvia Jaimez, Exam Analyst Telephone Number: (213) 288-7000 Email Address: sjaimez@dhs.lacounty.gov For detailed information, please click here
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
Major Duties Under the general supervision of the Director of Finance and Operations (DFO), the Lead Information Technology Technician provides technical support and guidance for college administrators, faculty, and staff. The incumbent oversees and guides college faculty and staff regarding information technology-related matters and is the primary contact person for college networking and IT matters such as internet, emails, network switches, network routers, data security, and IT asset security. Trains and onboards department IT/Instructional techs; serves on search & screen committees for IT recruitments; guides and verifies department IT/Instructional techs are following all IT policies and procedures; leads and completes computer refresh and other information technology acquisitions. Responsible for surveying equipment refreshed by the Dean’s Office or other college-led initiatives. Coordinate with Physical Plant Management’s (PPM) Asset Management Responsible for maintaining the college Inventory; creating and maintaining a list of college computer labs and equipment; coordinating with department instructional techs, Department Chairs, and DFO in identifying instructional lab equipment needs from procurement to installation. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/lz0d509ouigcff0c2usgc1gef7hakzpg Qualifications Equivalent to graduation from an accredited four-year college or university in a related field. Certification training and applied experience may be substituted for the required education, on a year-for-year basis. Three years of full-time, progressively responsible field-related experience that includes knowledge of relevant hardware, software, maintenance, and user support. Knowledge, Skills, & Abilities Thorough knowledge of a variety of software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Ability and specialized skills to: apply and assess user needs; identify, analyze, and address user problems; analyze problems and propose effective solutions; understand functional and procedural requirements and develop alternative solutions; relate system solutions to departmental management and staff; communicate effectively both orally and in writing; make presentations; conduct meetings; develop and/or provide user training; and establish and maintain cooperative working relationships with students, faculty, staff, and administration. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. Classification: Information Technology Consultant / 0420 / 2 The anticipated HIRING RANGE: $4,912 - $7,300 per month, dependent upon qualifications and experience. The salary range for this classification is: $4,912 - $12,124 per month. HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends. This is a Regular position with a one-year probationary period. No content is listed in the posting regarding telecommuting General Information Applications received through April 18, 2024 will be considered in the initial review and the review of applications will continue until the position is filled. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment. Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Apr 05 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 06, 2024
Major Duties Under the general supervision of the Director of Finance and Operations (DFO), the Lead Information Technology Technician provides technical support and guidance for college administrators, faculty, and staff. The incumbent oversees and guides college faculty and staff regarding information technology-related matters and is the primary contact person for college networking and IT matters such as internet, emails, network switches, network routers, data security, and IT asset security. Trains and onboards department IT/Instructional techs; serves on search & screen committees for IT recruitments; guides and verifies department IT/Instructional techs are following all IT policies and procedures; leads and completes computer refresh and other information technology acquisitions. Responsible for surveying equipment refreshed by the Dean’s Office or other college-led initiatives. Coordinate with Physical Plant Management’s (PPM) Asset Management Responsible for maintaining the college Inventory; creating and maintaining a list of college computer labs and equipment; coordinating with department instructional techs, Department Chairs, and DFO in identifying instructional lab equipment needs from procurement to installation. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/lz0d509ouigcff0c2usgc1gef7hakzpg Qualifications Equivalent to graduation from an accredited four-year college or university in a related field. Certification training and applied experience may be substituted for the required education, on a year-for-year basis. Three years of full-time, progressively responsible field-related experience that includes knowledge of relevant hardware, software, maintenance, and user support. Knowledge, Skills, & Abilities Thorough knowledge of a variety of software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Ability and specialized skills to: apply and assess user needs; identify, analyze, and address user problems; analyze problems and propose effective solutions; understand functional and procedural requirements and develop alternative solutions; relate system solutions to departmental management and staff; communicate effectively both orally and in writing; make presentations; conduct meetings; develop and/or provide user training; and establish and maintain cooperative working relationships with students, faculty, staff, and administration. Pay, Benefits, & Work Schedule The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. Classification: Information Technology Consultant / 0420 / 2 The anticipated HIRING RANGE: $4,912 - $7,300 per month, dependent upon qualifications and experience. The salary range for this classification is: $4,912 - $12,124 per month. HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends. This is a Regular position with a one-year probationary period. No content is listed in the posting regarding telecommuting General Information Applications received through April 18, 2024 will be considered in the initial review and the review of applications will continue until the position is filled. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment. Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Apr 05 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 536967; 3/12/2024 FRONT OFFICE AND IT ADMINISTRATIVE SUPPORT ASSISTANT Administrative Support Assistant II College of Natural and Social Sciences/Dean’s Office Salary Range : $3505 - $5159/Monthly (Budgeted Hiring Salary Range $3505 - $3919/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Essential Functions : Under the general supervision of the Resource Manager, the Front Office and IT Administrative Support Assistant serves as the front office receptionist for the College of Natural and Social Sciences (NSS) Dean's Office. The incumbent will: provide general office, clerical, and secretarial support by responding to inquiries from students, faculty, staff, administrators, and guests by phone, email, or in-person and directing to the appropriate Dean's Office area as needed; schedule appointments for NSS employees needing Information Technology Consultant (ITC) support; open and close IT troubleshoot tickets; oversee and maintain NSS conference room calendars; coordinate and schedule computer refreshes; file and log ITC loan agreements and property survey forms; assist college and departments with facility work orders; maintain and monitor key control requests; organize office, event, and technology supplies for the Dean's Office, including ensuring that event supplies are ordered and/or available when needed; review attendance for staff and students in the NSS Dean's Office; assist in hiring and supervising student assistants for the NSS Dean's Office; and assist with college events. Required Qualifications & Experience : Equivalent to two years of full-time general office experience which includes providing ongoing work coordination and/or lead responsibility with notable accountability for the work results of support staff or the unit administrative functions. Incumbent must have: experience to be fully functional in all technical aspects of work assignments; thorough knowledge of office systems (e.g., GET) and the ability to use a broader range of technology, systems and packages (e.g., Microsoft Office) to independently handle multiple work unit priorities and projects, and to independently apply multiple policies and procedures where specific guidelines may not exist; draft and compose correspondence and standard reports; handle a broad range of interpersonal contacts effectively and efficiently, including those at a higher level and those sensitive in nature; troubleshoot office administration problems and respond to all inquiries and requests related to the work area; analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions; strong problem solving skills and communication skills in oral and written English; the ability to accomplish tasks under pressure to meet deadlines. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Closing Date : Review of applications will begin on March 26, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 13, 2024
Job No: 536967; 3/12/2024 FRONT OFFICE AND IT ADMINISTRATIVE SUPPORT ASSISTANT Administrative Support Assistant II College of Natural and Social Sciences/Dean’s Office Salary Range : $3505 - $5159/Monthly (Budgeted Hiring Salary Range $3505 - $3919/Monthly) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Essential Functions : Under the general supervision of the Resource Manager, the Front Office and IT Administrative Support Assistant serves as the front office receptionist for the College of Natural and Social Sciences (NSS) Dean's Office. The incumbent will: provide general office, clerical, and secretarial support by responding to inquiries from students, faculty, staff, administrators, and guests by phone, email, or in-person and directing to the appropriate Dean's Office area as needed; schedule appointments for NSS employees needing Information Technology Consultant (ITC) support; open and close IT troubleshoot tickets; oversee and maintain NSS conference room calendars; coordinate and schedule computer refreshes; file and log ITC loan agreements and property survey forms; assist college and departments with facility work orders; maintain and monitor key control requests; organize office, event, and technology supplies for the Dean's Office, including ensuring that event supplies are ordered and/or available when needed; review attendance for staff and students in the NSS Dean's Office; assist in hiring and supervising student assistants for the NSS Dean's Office; and assist with college events. Required Qualifications & Experience : Equivalent to two years of full-time general office experience which includes providing ongoing work coordination and/or lead responsibility with notable accountability for the work results of support staff or the unit administrative functions. Incumbent must have: experience to be fully functional in all technical aspects of work assignments; thorough knowledge of office systems (e.g., GET) and the ability to use a broader range of technology, systems and packages (e.g., Microsoft Office) to independently handle multiple work unit priorities and projects, and to independently apply multiple policies and procedures where specific guidelines may not exist; draft and compose correspondence and standard reports; handle a broad range of interpersonal contacts effectively and efficiently, including those at a higher level and those sensitive in nature; troubleshoot office administration problems and respond to all inquiries and requests related to the work area; analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions; strong problem solving skills and communication skills in oral and written English; the ability to accomplish tasks under pressure to meet deadlines. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Closing Date : Review of applications will begin on March 26, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Mar 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Scottsdale, Arizona
Scottsdale, Arizona, United States
Introduction The role of the IT Enterprise Architect is to enable business and IT leaders to make investment decisions that balance and prioritize current operational demands, disruptions, and opportunities with the longer-term strategic vision of the organization. The position contributes to cost optimization by assessing how licenses, software, and applications are being leveraged within the organization, ensuring efficient utilization, and maximizing the value of technology investments. Furthermore, the enterprise architect provides technology guidance, road maps, principles, standards, and best practices. Minimum Qualifications Education and Experience Bachelor's Degree in computer science, information systems, computer engineering, system analysis, or a related field, or equivalent work experience. Five years of experience in business strategic and operations planning and/or business analysis or experience as an enterprise architecture consultant. Any equivalent combination of education and/or job-related experience that meets the minimum qualifications may be substituted. Licensing, Certifications and Other Requirements Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment. Essential Functions Performs duties and responsibilities commensurate with assigned functional area within a department(s) which may include, but are not limited to, any combination of the following: Provides overall direction, guidance, and definition of IT architecture to effectively support the business strategy. Advises on options, risks, costs versus benefits, system impacts, and technology priorities. Supports organizational and IT leadership in overseeing, managing, and using the entire life cycle of investments and initiatives to achieve the organization's goals and objectives. Reviews existing business processes and establishes metrics to improve business processes, as well as support all architectural disciplines under their direction. Leads programs to develop, maintain, and govern the enterprise architecture across the organization. Leads analysis of the IT environment to detect critical deficiencies and recommend solutions for improvement. Develops and communicates architectural policies, standards, guidelines, and procedures. Work Environment/Physical Demands Most work is performed in a city office environment. Lift and carry materials weighing up to 30 pounds. Travel to/from meetings and various locations. To view the full job description, work environment and physical demands, click here . Located in the beautiful Sonoran Desert, Scottsdale, Arizona is bordered by Phoenix to the west and the McDowell Mountains on the east. Scottsdale is annually rated among the nation's most desirable communities to live in, visit and do business in. Check out more about Scottsdale . Benefits Highlights: The City of Scottsdale offers a comprehensive benefits package including: 12 Paid Holidays, which includes 1 Floating Holiday Vacation Accrual; starts at 10.3 hours/month Sick Leave Accrual; 8 hours/month Medical (which includes behavioral health coverage), Dental and Vision Benefits City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance Tuition Reimbursement; $2,500/year Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.29% which includes a Long-Term Disability benefit Supplemental Retirement Plans through Nationwide; 457 Pet Insurance Bilingual pay compensation Please visit the Benefits Information page for more information. Selection Process: The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process. Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include: Fingerprinting search of the national FBI Database Criminal Background screening The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice. PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. When advised reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 5/28/2024 11:59 PM Arizona
May 15, 2024
Full Time
Introduction The role of the IT Enterprise Architect is to enable business and IT leaders to make investment decisions that balance and prioritize current operational demands, disruptions, and opportunities with the longer-term strategic vision of the organization. The position contributes to cost optimization by assessing how licenses, software, and applications are being leveraged within the organization, ensuring efficient utilization, and maximizing the value of technology investments. Furthermore, the enterprise architect provides technology guidance, road maps, principles, standards, and best practices. Minimum Qualifications Education and Experience Bachelor's Degree in computer science, information systems, computer engineering, system analysis, or a related field, or equivalent work experience. Five years of experience in business strategic and operations planning and/or business analysis or experience as an enterprise architecture consultant. Any equivalent combination of education and/or job-related experience that meets the minimum qualifications may be substituted. Licensing, Certifications and Other Requirements Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment. Essential Functions Performs duties and responsibilities commensurate with assigned functional area within a department(s) which may include, but are not limited to, any combination of the following: Provides overall direction, guidance, and definition of IT architecture to effectively support the business strategy. Advises on options, risks, costs versus benefits, system impacts, and technology priorities. Supports organizational and IT leadership in overseeing, managing, and using the entire life cycle of investments and initiatives to achieve the organization's goals and objectives. Reviews existing business processes and establishes metrics to improve business processes, as well as support all architectural disciplines under their direction. Leads programs to develop, maintain, and govern the enterprise architecture across the organization. Leads analysis of the IT environment to detect critical deficiencies and recommend solutions for improvement. Develops and communicates architectural policies, standards, guidelines, and procedures. Work Environment/Physical Demands Most work is performed in a city office environment. Lift and carry materials weighing up to 30 pounds. Travel to/from meetings and various locations. To view the full job description, work environment and physical demands, click here . Located in the beautiful Sonoran Desert, Scottsdale, Arizona is bordered by Phoenix to the west and the McDowell Mountains on the east. Scottsdale is annually rated among the nation's most desirable communities to live in, visit and do business in. Check out more about Scottsdale . Benefits Highlights: The City of Scottsdale offers a comprehensive benefits package including: 12 Paid Holidays, which includes 1 Floating Holiday Vacation Accrual; starts at 10.3 hours/month Sick Leave Accrual; 8 hours/month Medical (which includes behavioral health coverage), Dental and Vision Benefits City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance Tuition Reimbursement; $2,500/year Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.29% which includes a Long-Term Disability benefit Supplemental Retirement Plans through Nationwide; 457 Pet Insurance Bilingual pay compensation Please visit the Benefits Information page for more information. Selection Process: The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process. Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include: Fingerprinting search of the national FBI Database Criminal Background screening The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice. PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. When advised reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 5/28/2024 11:59 PM Arizona
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job. Licenses or Certifications: None. Notes to Applicants Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required, but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. Please include contact information from previous employers. If you are selected to interview: Your skill level in some of the competency areas for this job - specifically Microsoft Excel assessment and a presentation assessment - will be assessed through skills testing with a required minimum passing score of 70%. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $33.05 - $42.14 Hours 8:00 AM - 5:00 PM Monday-Friday, with flexibility. Possible hybrid schedule available. Job Close Date 05/23/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center, 625 East 10th Street, Austin, TX 78701 Preferred Qualifications Experience with process improvement techniques such as Lean Six Sigma. Experience collecting and analyzing quantitative and qualitative data. Advanced skill level in Microsoft Excel. Experience with data visualization software such as PowerBI or Tableau. Experience developing and maintaining workflow automation using Power Automate, SharePoint, Teams, and other relevant tools and applications. Experience mapping workflow of current and future state business processes and leading cross-functional implementation. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Leads multiple process improvement teams Develops project work plans, project management and periodic assessment Facilitates the development of stakeholder analysis and communication plans for process improvement teams Identifies, collects, and researches to complete data analysis Makes recommendations to project teams and recommends organizational change utilizing appropriate talent Advises process leaders and team leaders in defining/identifying key measurers and setting performance targets Develops and improves models and methodologies for the department Reviews and critiques the work of functional team staff Communicates project and program information to all levels of the organization Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business strategies, objectives, planning, development and management processes and process improvement Knowledge of performance measures Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes Knowledge of research methodologies, cost/benefit, analysis, statistics and financial models Skill in communication in a variety of formats including: print communication, electronic format, presentations and telephonic Skill in providing internal consulting services Skill in project management methods Skill in negotiation of projects and program initiatives Interpersonal skills to engage all stakeholders and facilitate accurate requirements to capture and manage stakeholders’ expectations Ability to look at situations systematically Ability to work independently and with teams Ability to understand, interpret and apply detailed and complex information Ability to manage implementation of recommendations Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job. Do you meet these minimum qualifications? Yes No * How many years of experience do you have in a similar consultative role where the primary function of the position was to perform business process analysis and lead innovative change processes? None Less than 1 year 1 to 3 years 3 to 5 years More than 5 years * How many years of experience do you have in research and quantitative/qualitative analysis, and presenting and defending your research and data analysis? None Less than one (1) year One (1) to three (3) years Three (3) to five (5) years Five (5) or more years * How many years of experience do you have mapping workflow of current and future state business processes and leading cross-functional implementation? None Less than one (1) year One (1) to three (3) years Three (3) to five (5) years Five (5) or more years * How many years of experience do you have leading and providing review and guidance to management and staff of technical and non-technical backgrounds? None Less than one (1) year One (1) to three (3) years Three (3) to five (5) years More than five (5) years * Which of the following best describes your proficiency with Microsoft PowerBI or equivalent business intelligence tool? No experience Basic: Knowledge of how to connect 1 data source. Ability to create/edit simple visualizations, reports, and dashboards. Intermediate: Knowledge of how to connect to >1 data source and basic understanding of the Star Schema. Ability to establish relationships between data sources. Ability to develop simple formulas, measures, queries within the business intelligence tool in Advanced: Ability to use complex DAX and M Query expressions and/or SQL queries. Experience correcting performance problems related to code/expressions within business intelligence tools. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Apr 25, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job. Licenses or Certifications: None. Notes to Applicants Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required, but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. Please include contact information from previous employers. If you are selected to interview: Your skill level in some of the competency areas for this job - specifically Microsoft Excel assessment and a presentation assessment - will be assessed through skills testing with a required minimum passing score of 70%. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $33.05 - $42.14 Hours 8:00 AM - 5:00 PM Monday-Friday, with flexibility. Possible hybrid schedule available. Job Close Date 05/23/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center, 625 East 10th Street, Austin, TX 78701 Preferred Qualifications Experience with process improvement techniques such as Lean Six Sigma. Experience collecting and analyzing quantitative and qualitative data. Advanced skill level in Microsoft Excel. Experience with data visualization software such as PowerBI or Tableau. Experience developing and maintaining workflow automation using Power Automate, SharePoint, Teams, and other relevant tools and applications. Experience mapping workflow of current and future state business processes and leading cross-functional implementation. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Leads multiple process improvement teams Develops project work plans, project management and periodic assessment Facilitates the development of stakeholder analysis and communication plans for process improvement teams Identifies, collects, and researches to complete data analysis Makes recommendations to project teams and recommends organizational change utilizing appropriate talent Advises process leaders and team leaders in defining/identifying key measurers and setting performance targets Develops and improves models and methodologies for the department Reviews and critiques the work of functional team staff Communicates project and program information to all levels of the organization Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business strategies, objectives, planning, development and management processes and process improvement Knowledge of performance measures Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes Knowledge of research methodologies, cost/benefit, analysis, statistics and financial models Skill in communication in a variety of formats including: print communication, electronic format, presentations and telephonic Skill in providing internal consulting services Skill in project management methods Skill in negotiation of projects and program initiatives Interpersonal skills to engage all stakeholders and facilitate accurate requirements to capture and manage stakeholders’ expectations Ability to look at situations systematically Ability to work independently and with teams Ability to understand, interpret and apply detailed and complex information Ability to manage implementation of recommendations Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job. Do you meet these minimum qualifications? Yes No * How many years of experience do you have in a similar consultative role where the primary function of the position was to perform business process analysis and lead innovative change processes? None Less than 1 year 1 to 3 years 3 to 5 years More than 5 years * How many years of experience do you have in research and quantitative/qualitative analysis, and presenting and defending your research and data analysis? None Less than one (1) year One (1) to three (3) years Three (3) to five (5) years Five (5) or more years * How many years of experience do you have mapping workflow of current and future state business processes and leading cross-functional implementation? None Less than one (1) year One (1) to three (3) years Three (3) to five (5) years Five (5) or more years * How many years of experience do you have leading and providing review and guidance to management and staff of technical and non-technical backgrounds? None Less than one (1) year One (1) to three (3) years Three (3) to five (5) years More than five (5) years * Which of the following best describes your proficiency with Microsoft PowerBI or equivalent business intelligence tool? No experience Basic: Knowledge of how to connect 1 data source. Ability to create/edit simple visualizations, reports, and dashboards. Intermediate: Knowledge of how to connect to >1 data source and basic understanding of the Star Schema. Ability to establish relationships between data sources. Ability to develop simple formulas, measures, queries within the business intelligence tool in Advanced: Ability to use complex DAX and M Query expressions and/or SQL queries. Experience correcting performance problems related to code/expressions within business intelligence tools. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary Under general supervision of the Client Services Manager, the IT Support Technician/Service Desk Consultant delivers outstanding customer service and support for applications and services provided by the ITS Service Desk. This position provides support for all assigned systems, including administrative systems, network access, email, calendar, user accounts and passwords, PolyCard, and other services. Duties include providing basic and intermediate user consultation and support, applications and services administration, documentation, and training. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Experience using system monitoring and performance tools in a large-scale environment. Demonstrated management and experience with of Active Directory. Experience with and demonstrated application of remote desktop support tools. Experience deploying technology and working in virtual environments. Deep knowledge and troubleshooting of Office 365. Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $68,000 - $80,000 Per Year Classification Range: $58,944 - $145,488 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: May 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 18, 2024
Job Summary Under general supervision of the Client Services Manager, the IT Support Technician/Service Desk Consultant delivers outstanding customer service and support for applications and services provided by the ITS Service Desk. This position provides support for all assigned systems, including administrative systems, network access, email, calendar, user accounts and passwords, PolyCard, and other services. Duties include providing basic and intermediate user consultation and support, applications and services administration, documentation, and training. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude. Experience using system monitoring and performance tools in a large-scale environment. Demonstrated management and experience with of Active Directory. Experience with and demonstrated application of remote desktop support tools. Experience deploying technology and working in virtual environments. Deep knowledge and troubleshooting of Office 365. Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $68,000 - $80,000 Per Year Classification Range: $58,944 - $145,488 Per Year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: May 17 2024 Pacific Daylight Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under the general direction of the Director and Associate Director of Educational Opportunity Programs, Outreach and Success, the Summer Bridge Residential Peer Mentor is responsible for assisting with the coordination of Summer Bridge events. This is a residential position, with the expectation that the Summer Bridge Residential Peer Mentor will live on campus and will serve as a role model for program participants. The Summer Bridge Residential Peer Mentor is responsible for the implementation of peer-led workshop activities and assisting with the supervision of SB participants during off-campus enrichment activities. The Summer Bridge Residential Peer Mentor will assist residential advisors in the residence halls as needed. This is a temporary, five-week program expected to end on or before August 9, 2024. This position is designated exempt under FLSA and is not eligible for overtime compensation. This position requires the availability to work during evenings and weekends. Incumbents will be required to reside full-time in assigned residence hall throughout the five-week program, including weekends, with rotated duties for evenings and weekends. The incumbent may not work another job or attend summer school during the program and must be available for training between June 24th to June 28th. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary A primary goal of the Office of Educational Opportunity Programs, Outreach and Success (EOPOS) is to improve access to higher education for students from underrepresented backgrounds by implementing and administering early outreach programs and recruitment processes which develop an understanding of, and support, the pathway to higher education for students and their parents, guardians and loved ones. EOPOS builds collaborative relationships with schools, school districts, community colleges and other organizations to support this goal. EOPOS assists students in overcoming historical, traditional, social, economic, psychological, and educational barriers throughout their collegiate experience and in achieving academic success by providing a comprehensive program of support services. Typical services provided include, but are not limited to: outreach and recruitment, pre-admission counseling, screening-and-selection, professional development in teaching/learning methodologies, program orientation, summer bridge programs, financial aid advising and follow-up, special/regular admission, academic advising, tutoring, learning skills, peer mentoring, and academic/personal support services. Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Office of Educational Opportunity Programs, Outreach & Success department, click here . Education and Experience Upper division SDSU student in good academic standing with a 2.75 cumulative GPA or recent SDSU graduate Experience from either a position or situation that required the awareness of the needs of culturally diverse, low-income (often first-generation) college students Excellent interpersonal and communication skills Experience handling stressful situations effectively Key Qualifications This position requires the availability to work during evenings and weekends. Incumbents will be required to reside full-time in assigned residence hall throughout the five-week program, including weekends, with rotated duties for evenings and weekends. The incumbent may not work another job or attend summer school during the program. Successful completion of an intensive training program will be required. A graduate level student in student support related programs (Student Affairs, Counseling and Higher Education) is preferred. Experience with the summer bridge program (can be as a participant). Prior experience working as a resident advisor. Experience working in a mentoring capacity. Knowledge of campus student support services. Compensation and Benefits Starting salary upon appointment is not expected to exceed $128.00 per day. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 23, 2024. To receive full consideration, apply by May 22, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Advertised: May 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 10, 2024
Position Summary Under the general direction of the Director and Associate Director of Educational Opportunity Programs, Outreach and Success, the Summer Bridge Residential Peer Mentor is responsible for assisting with the coordination of Summer Bridge events. This is a residential position, with the expectation that the Summer Bridge Residential Peer Mentor will live on campus and will serve as a role model for program participants. The Summer Bridge Residential Peer Mentor is responsible for the implementation of peer-led workshop activities and assisting with the supervision of SB participants during off-campus enrichment activities. The Summer Bridge Residential Peer Mentor will assist residential advisors in the residence halls as needed. This is a temporary, five-week program expected to end on or before August 9, 2024. This position is designated exempt under FLSA and is not eligible for overtime compensation. This position requires the availability to work during evenings and weekends. Incumbents will be required to reside full-time in assigned residence hall throughout the five-week program, including weekends, with rotated duties for evenings and weekends. The incumbent may not work another job or attend summer school during the program and must be available for training between June 24th to June 28th. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary A primary goal of the Office of Educational Opportunity Programs, Outreach and Success (EOPOS) is to improve access to higher education for students from underrepresented backgrounds by implementing and administering early outreach programs and recruitment processes which develop an understanding of, and support, the pathway to higher education for students and their parents, guardians and loved ones. EOPOS builds collaborative relationships with schools, school districts, community colleges and other organizations to support this goal. EOPOS assists students in overcoming historical, traditional, social, economic, psychological, and educational barriers throughout their collegiate experience and in achieving academic success by providing a comprehensive program of support services. Typical services provided include, but are not limited to: outreach and recruitment, pre-admission counseling, screening-and-selection, professional development in teaching/learning methodologies, program orientation, summer bridge programs, financial aid advising and follow-up, special/regular admission, academic advising, tutoring, learning skills, peer mentoring, and academic/personal support services. Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences; Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” For more information regarding the Office of Educational Opportunity Programs, Outreach & Success department, click here . Education and Experience Upper division SDSU student in good academic standing with a 2.75 cumulative GPA or recent SDSU graduate Experience from either a position or situation that required the awareness of the needs of culturally diverse, low-income (often first-generation) college students Excellent interpersonal and communication skills Experience handling stressful situations effectively Key Qualifications This position requires the availability to work during evenings and weekends. Incumbents will be required to reside full-time in assigned residence hall throughout the five-week program, including weekends, with rotated duties for evenings and weekends. The incumbent may not work another job or attend summer school during the program. Successful completion of an intensive training program will be required. A graduate level student in student support related programs (Student Affairs, Counseling and Higher Education) is preferred. Experience with the summer bridge program (can be as a participant). Prior experience working as a resident advisor. Experience working in a mentoring capacity. Knowledge of campus student support services. Compensation and Benefits Starting salary upon appointment is not expected to exceed $128.00 per day. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 23, 2024. To receive full consideration, apply by May 22, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Advertised: May 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRST DAY OF FILING: MARCH 29, 2024 at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. EXAM NUMBER: J8701P TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION Under general direction, plans, develops, provides, and implements department-wide training programs in such areas as stress management, interpersonal communication, crisis intervention techniques, supervisory techniques, counseling skills, etc., within the Los Angeles County Sheriff's Department for specifically-defined law enforcement management, supervisory, and/or other department personnel. CLASSIFICATION STANDARDS Positions allocable to this class report to an Assistant Director, Bureau Operations, Sheriff within the Psychological Services Bureau, and function as Industrial/Organizational Psychologists utilizing their motivational skills and practical experience in training and presenting various topics to large groups of first-line supervisory and managerial personnel within the department. Besides delivering a variety of in-service training programs, the incumbents also must utilize their familiarity with law enforcement issues to collaborate with department management in identifying targeted training needs or addressing specific areas of concern. In addition to functioning as Industrial/Organizational Psychologists and departmental trainers, incumbents also may be required to function as staff psychologists at the full professional level, including: providing counseling/evaluation services to department employees and their family members only in cases involving sensitive issues, providing 24-hour crisis intervention services to management, and providing human relations consultation services to department supervisors and management. These positions may be called upon to provide their services in the detection and non-medical treatment of stress, emotional and psychological problems, and crime-specific consultation; and with crisis intervention, negotiation, and the organizational diagnosis and development of therapies to solve a wide variety of psychological/psychiatric problems. Essential Job Functions Plans, develops, and implements comprehensive supervisory training programs in: the early identification and management of stress, improving interpersonal communication skills, providing crisis intervention, developing supervisory and counseling skills, etc. Confers with departmental and bureau management staff to identify training needs in law enforcement services and to develop practical and effective strategies to address general and departmental-specific issues. Presents recommendations to various levels of management on training needs, training programs available, and specific areas of interest; develops tailored training programs designed to meet identified needs. Develops, prepares, and secures reading materials, training manuals, informational articles, charts, overheads, and other visual aids to assist in motivating audience and to ensure information is communicated in an effective and innovative manner. Arranges for guest speakers and/or subject matter experts to participate in presentations; coordinates facility, date, time, and other scheduling considerations. Provides consultative services to a large departmental client base by assessing and evaluating problems, diagnosing issues, and providing individual and group therapies. Performs critical incident debriefings for departmental personnel involved in on/off duty shootings, dangerous or serious crime situations, traumatic incidents, etc. Supplies emergency 24-hour on-call crisis intervention services; provides immediate professional psychological/psychiatric services under highly-stressful and/or dangerous situations; and consults, assists, and advises departmental management in approaches to crime-specific and/or law enforcement-related problems. Serves as a member of a professional psychological services team; plans counseling and treatment programs in agreement and conjunction with departmental policies and procedures; provides on-site and follow-up counseling sessions in response to a wide variety of client needs. Participates in professional staff conferences concerning psychological methods of assessment and techniques for treatment. Researches topics and presents comprehensive training programs, workshops, and lectures on a variety of topics to department recruits, line staff, supervisors, management, and training officers. Provides consultation and presents training to the Department's Peer Support and Addiction Control Programs; implements programs for the early detection and management of stress, smoking cessation, marital problems, weight control, etc. Conducts psychological research, initiates studies, and provides research data to implement Departmental programs; collaborates on multi-disciplinary investigations Requirements MINIMUM REQUIREMENTS A Doctorate degree * from an accredited or approved college or university in Psychology, Education Psychology, in Education with the field of specialization in counseling psychology or educational psychology, or in a field deemed equivalent by the licensing committee - AND - One year of experience in counseling or clinical psychology involving law enforcement issues - AND - One year of experience involving teaching, developing, or coordinating employee training programs in a large and complex public, private, or law-enforcement organization. LICENSE A license ** to practice as a Psychologist as issued by the State of California, Board of Psychology - OR - A license to practice as a Psychologist as issued by any other state in the United States of America, provided that the license as issued by the State of California, Board of Psychology can be obtained within six months of appointment to the position. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION * In order to receive credit for the required degree, you must include a legible copy of the official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing or within seven (7) calendar days from the date of filing your online application. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title, and exam number. Failure to provide the required documentation will result in application rejection. Unofficial transcripts will not be accepted to meet the education requirement. PLEASE NOTE THAT APPLICANTS MUST MEET THE EDUCATION REQUIREMENTS AT THE TIME OF FILING TO BE CONSIDERED FOR THIS EXAMINATION. Transcripts downloaded from the internet are not deemed to be official transcripts and will NOT be accepted. **To qualify, applicants MUST attach a copy of their current and active license to practice as a Psychologist as issued by the State of California, Board of Psychology with your online application, -OR- a license to practice as a Psychologist as issued by any other state in the United States of America, at the time of filing , or within seven (7) calendar days from the date of filing your online application. Failure to submit the required documentation will result in application rejection. SUPPLEMENTAL QUESTIONNAIRE: As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigative process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait for twelve (12) months from the date of disqualification in order to reapply. DESIRABLE QUALIFICATIONS Credit will be given to applicants who possess DESIRABLE qualifications and indicate so on their employment application at the time of filing. Additional points will be given for experience beyond the minimum requirements involving teaching, developing, or coordinating employee training programs in a large and complex public, private, or law enforcement organization. Additional Information EXAMINATION CONTENT This examination will consist of an evaluation of experience based on application information weighted 100%. Additional points will be given for experience beyond the Minimum Requirements involving teaching, developing, or coordinating employee training programs in a large and complex public, private or law enforcement organization. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions, job related misdemeanor convictions: certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department (Department) has a "zero tolerance" policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies within the Los Angeles County Sheriff's Department, Personnel Command, Psychological Services Bureau. AVAILABLE SHIFT Any Shift APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS. APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we may evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically by 5:00 p.m., PT, on the last day of filing. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add selockwo@lasd.org , as well as info@governmentjobs.com , and noreply@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE : Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email any outstanding required documents to sheriffexamsunit@lasd.org at the time of filing or within seven (7) calendar days from the date of application filing. Failure to provide the required documentation will result in application rejection . Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone: (213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email: sheriffexamsunit@lasd.org For detailed information, please click here
Mar 29, 2024
Full Time
Position/Program Information FIRST DAY OF FILING: MARCH 29, 2024 at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. EXAM NUMBER: J8701P TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION Under general direction, plans, develops, provides, and implements department-wide training programs in such areas as stress management, interpersonal communication, crisis intervention techniques, supervisory techniques, counseling skills, etc., within the Los Angeles County Sheriff's Department for specifically-defined law enforcement management, supervisory, and/or other department personnel. CLASSIFICATION STANDARDS Positions allocable to this class report to an Assistant Director, Bureau Operations, Sheriff within the Psychological Services Bureau, and function as Industrial/Organizational Psychologists utilizing their motivational skills and practical experience in training and presenting various topics to large groups of first-line supervisory and managerial personnel within the department. Besides delivering a variety of in-service training programs, the incumbents also must utilize their familiarity with law enforcement issues to collaborate with department management in identifying targeted training needs or addressing specific areas of concern. In addition to functioning as Industrial/Organizational Psychologists and departmental trainers, incumbents also may be required to function as staff psychologists at the full professional level, including: providing counseling/evaluation services to department employees and their family members only in cases involving sensitive issues, providing 24-hour crisis intervention services to management, and providing human relations consultation services to department supervisors and management. These positions may be called upon to provide their services in the detection and non-medical treatment of stress, emotional and psychological problems, and crime-specific consultation; and with crisis intervention, negotiation, and the organizational diagnosis and development of therapies to solve a wide variety of psychological/psychiatric problems. Essential Job Functions Plans, develops, and implements comprehensive supervisory training programs in: the early identification and management of stress, improving interpersonal communication skills, providing crisis intervention, developing supervisory and counseling skills, etc. Confers with departmental and bureau management staff to identify training needs in law enforcement services and to develop practical and effective strategies to address general and departmental-specific issues. Presents recommendations to various levels of management on training needs, training programs available, and specific areas of interest; develops tailored training programs designed to meet identified needs. Develops, prepares, and secures reading materials, training manuals, informational articles, charts, overheads, and other visual aids to assist in motivating audience and to ensure information is communicated in an effective and innovative manner. Arranges for guest speakers and/or subject matter experts to participate in presentations; coordinates facility, date, time, and other scheduling considerations. Provides consultative services to a large departmental client base by assessing and evaluating problems, diagnosing issues, and providing individual and group therapies. Performs critical incident debriefings for departmental personnel involved in on/off duty shootings, dangerous or serious crime situations, traumatic incidents, etc. Supplies emergency 24-hour on-call crisis intervention services; provides immediate professional psychological/psychiatric services under highly-stressful and/or dangerous situations; and consults, assists, and advises departmental management in approaches to crime-specific and/or law enforcement-related problems. Serves as a member of a professional psychological services team; plans counseling and treatment programs in agreement and conjunction with departmental policies and procedures; provides on-site and follow-up counseling sessions in response to a wide variety of client needs. Participates in professional staff conferences concerning psychological methods of assessment and techniques for treatment. Researches topics and presents comprehensive training programs, workshops, and lectures on a variety of topics to department recruits, line staff, supervisors, management, and training officers. Provides consultation and presents training to the Department's Peer Support and Addiction Control Programs; implements programs for the early detection and management of stress, smoking cessation, marital problems, weight control, etc. Conducts psychological research, initiates studies, and provides research data to implement Departmental programs; collaborates on multi-disciplinary investigations Requirements MINIMUM REQUIREMENTS A Doctorate degree * from an accredited or approved college or university in Psychology, Education Psychology, in Education with the field of specialization in counseling psychology or educational psychology, or in a field deemed equivalent by the licensing committee - AND - One year of experience in counseling or clinical psychology involving law enforcement issues - AND - One year of experience involving teaching, developing, or coordinating employee training programs in a large and complex public, private, or law-enforcement organization. LICENSE A license ** to practice as a Psychologist as issued by the State of California, Board of Psychology - OR - A license to practice as a Psychologist as issued by any other state in the United States of America, provided that the license as issued by the State of California, Board of Psychology can be obtained within six months of appointment to the position. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION * In order to receive credit for the required degree, you must include a legible copy of the official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing or within seven (7) calendar days from the date of filing your online application. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title, and exam number. Failure to provide the required documentation will result in application rejection. Unofficial transcripts will not be accepted to meet the education requirement. PLEASE NOTE THAT APPLICANTS MUST MEET THE EDUCATION REQUIREMENTS AT THE TIME OF FILING TO BE CONSIDERED FOR THIS EXAMINATION. Transcripts downloaded from the internet are not deemed to be official transcripts and will NOT be accepted. **To qualify, applicants MUST attach a copy of their current and active license to practice as a Psychologist as issued by the State of California, Board of Psychology with your online application, -OR- a license to practice as a Psychologist as issued by any other state in the United States of America, at the time of filing , or within seven (7) calendar days from the date of filing your online application. Failure to submit the required documentation will result in application rejection. SUPPLEMENTAL QUESTIONNAIRE: As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigative process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait for twelve (12) months from the date of disqualification in order to reapply. DESIRABLE QUALIFICATIONS Credit will be given to applicants who possess DESIRABLE qualifications and indicate so on their employment application at the time of filing. Additional points will be given for experience beyond the minimum requirements involving teaching, developing, or coordinating employee training programs in a large and complex public, private, or law enforcement organization. Additional Information EXAMINATION CONTENT This examination will consist of an evaluation of experience based on application information weighted 100%. Additional points will be given for experience beyond the Minimum Requirements involving teaching, developing, or coordinating employee training programs in a large and complex public, private or law enforcement organization. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions, job related misdemeanor convictions: certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department (Department) has a "zero tolerance" policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies within the Los Angeles County Sheriff's Department, Personnel Command, Psychological Services Bureau. AVAILABLE SHIFT Any Shift APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS. APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we may evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically by 5:00 p.m., PT, on the last day of filing. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add selockwo@lasd.org , as well as info@governmentjobs.com , and noreply@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE : Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email any outstanding required documents to sheriffexamsunit@lasd.org at the time of filing or within seven (7) calendar days from the date of application filing. Failure to provide the required documentation will result in application rejection . Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone: (213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email: sheriffexamsunit@lasd.org For detailed information, please click here
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Licenses or Certifications: One of the following licenses or certifications is required: Certified Project Management Professional ( PMP ) Certified Construction Manager ( CCM ) Licensed Professional Engineering (PE) Licensed/Registered Architect (RA) Notes to Applicants Position Overview: The Capital Delivery Consultant for the Austin Airport’s Expansion and Development Program ( AEDP ) will be an integral part of the project delivery team. This position will work within a matrix structure that includes City project management, inspection, and procurement staff, Airport staff and a large team of consultant project managers, architects, engineers and construction managers Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Our mission is to optimize delivery of quality capital projects through partnerships to create and equitable and sustainable community. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $51.07 - $67.04 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Hours may vary depending on work demands and business needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 05/28/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications Preferred Experience: Experience managing large, complex building construction projects or programs. Experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. Experience reading and interpreting contract documents for Construction Manager at Risk projects. Experience reading and interpreting contract documents for architectural and engineering services contracts. Experience developing and monitoring large, complex project scopes, budgets, and schedules. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Leads external and Citywide matrixed teams through the lifecycle of large, complex programs, including program development, implementation, and execution. Implements and maintains robust project governance and rigorous communication and reporting processes to ensure transparency, identify trends and evolving risks; develop mitigation and recovery plans, address potential and pending changes, and support accountability for project performance. Partners with asset owners, City leaders, elected officials, and other stakeholders to establish program purpose, goals, and objectives. Directs the development of program and project baseline scope, budgets, schedules, work plans, and cost estimates/projections to identify cost savings. Provides direction on risk management, project delivery approaches, project acceleration alternatives, project prioritization, and other areas such as: project management, engineering, communications, pre- construction management and planning, and quality assurance/quality control (QA/QC). Ensures stakeholder engagement strategies are employed throughout the program lifecycle to promote transparency, enhance alignment and engagement, and foster a collaborative environment to solve problems, resolve conflicts, and contribute to common goals. Meets with City management and staff to resolve CIP project issues, using subject matter judgment and expertise. Ensures effective coordination and communication with other City departments, neighborhood associations, the public, media, consultants, public agencies, and private sector representatives. Responsibilities - Supervisor and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local, State, and Federal laws, regulations, and ordinances regarding Capital Delivery. Knowledge of modern methods, techniques, and concepts as applied to the design and construction of capital projects. Skill in developing flexible and adaptable strategies to achieve organizational goals by understanding the organizational capabilities, the regulatory environment, and technological advancements. Skill in establishing and maintaining effective working relationships with City employees, City Council, the media, and the public. Skill in leading and managing a diverse workforce including department employees and contractors. Ability to understand complex issues and foster compromise along with daily interaction with all divisions and City departments/offices. Ability to perform a broad range of supervisory responsibilities. Ability to gather pertinent facts, make through analysis, arrive at sound conclusions, and formulate effective action plans. Ability to work cooperatively with other City employees and/or the public. Ability to direct and evaluate personnel in the accomplishment of goals and objectives and demonstrated ability to manage priorities and workloads. Ability to effectively communicate with people at many levels within the organization, with outside agencies and with the community. Ability to resolve customer complaints in accordance with established polices and regulations. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Do you meet the minimum qualifications for this position? Yes No * This position also requires candidates have one of the following: Certified Project Management Professional (PMP), Certified Construction Manager (CCM), Licensed Professional Engineering (PE), Licensed/Registered Architect (RA). Please indicate which of the above licenses or certifications you currently hold. Certified Project Management Professional (PMP) Certified Construction Manager (CCM) Licensed Professional Engineering (PE) Licensed/Registered Architect (RA) None * The work hours for this position will vary depending on business needs, and may require overtime hours extending beyond the end of the regularly scheduled workshift, including weekends. This position is also considered essential to maintain critical operations and employees in this position will be required to report to work even in the event of bad weather, natural disaster, or other unforeseen circumstances that necessitate an emergency closure of City operations. Are you able to meet these schedule requirements? Yes No * Describe your experience managing large, complex building construction projects or programs. (Open Ended Question) * Describe your experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. (Open Ended Question) * Describe your experience reading and interpreting contract documents for Construction Manager at Risk projects (Open Ended Question) * Describe your experience reading and interpreting contract documents for architectural and engineering services contracts. (Open Ended Question) * Describe your experience developing and monitoring large, complex project scopes, budgets, and schedules. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? (Open Ended Question) Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
May 15, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Licenses or Certifications: One of the following licenses or certifications is required: Certified Project Management Professional ( PMP ) Certified Construction Manager ( CCM ) Licensed Professional Engineering (PE) Licensed/Registered Architect (RA) Notes to Applicants Position Overview: The Capital Delivery Consultant for the Austin Airport’s Expansion and Development Program ( AEDP ) will be an integral part of the project delivery team. This position will work within a matrix structure that includes City project management, inspection, and procurement staff, Airport staff and a large team of consultant project managers, architects, engineers and construction managers Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Our mission is to optimize delivery of quality capital projects through partnerships to create and equitable and sustainable community. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. To learn more about working with the City of Austin, click here to watch a short video! Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Additional Details: This position may require a skills assessment. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin, Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $51.07 - $67.04 Hours Monday through Friday 8:00 a.m. to 5:00 p.m. Hours may vary depending on work demands and business needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 05/28/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications Preferred Experience: Experience managing large, complex building construction projects or programs. Experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. Experience reading and interpreting contract documents for Construction Manager at Risk projects. Experience reading and interpreting contract documents for architectural and engineering services contracts. Experience developing and monitoring large, complex project scopes, budgets, and schedules. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Leads external and Citywide matrixed teams through the lifecycle of large, complex programs, including program development, implementation, and execution. Implements and maintains robust project governance and rigorous communication and reporting processes to ensure transparency, identify trends and evolving risks; develop mitigation and recovery plans, address potential and pending changes, and support accountability for project performance. Partners with asset owners, City leaders, elected officials, and other stakeholders to establish program purpose, goals, and objectives. Directs the development of program and project baseline scope, budgets, schedules, work plans, and cost estimates/projections to identify cost savings. Provides direction on risk management, project delivery approaches, project acceleration alternatives, project prioritization, and other areas such as: project management, engineering, communications, pre- construction management and planning, and quality assurance/quality control (QA/QC). Ensures stakeholder engagement strategies are employed throughout the program lifecycle to promote transparency, enhance alignment and engagement, and foster a collaborative environment to solve problems, resolve conflicts, and contribute to common goals. Meets with City management and staff to resolve CIP project issues, using subject matter judgment and expertise. Ensures effective coordination and communication with other City departments, neighborhood associations, the public, media, consultants, public agencies, and private sector representatives. Responsibilities - Supervisor and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Local, State, and Federal laws, regulations, and ordinances regarding Capital Delivery. Knowledge of modern methods, techniques, and concepts as applied to the design and construction of capital projects. Skill in developing flexible and adaptable strategies to achieve organizational goals by understanding the organizational capabilities, the regulatory environment, and technological advancements. Skill in establishing and maintaining effective working relationships with City employees, City Council, the media, and the public. Skill in leading and managing a diverse workforce including department employees and contractors. Ability to understand complex issues and foster compromise along with daily interaction with all divisions and City departments/offices. Ability to perform a broad range of supervisory responsibilities. Ability to gather pertinent facts, make through analysis, arrive at sound conclusions, and formulate effective action plans. Ability to work cooperatively with other City employees and/or the public. Ability to direct and evaluate personnel in the accomplishment of goals and objectives and demonstrated ability to manage priorities and workloads. Ability to effectively communicate with people at many levels within the organization, with outside agencies and with the community. Ability to resolve customer complaints in accordance with established polices and regulations. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include graduation with a Bachelor’s degree from an accredited college or university with major coursework in Engineering, Architecture, Construction Management or related field, plus eight (8) years of progressively responsible experience leading large, complex, multi-disciplined infrastructure projects, including at least four (4) years of which were in a management capacity. Do you meet the minimum qualifications for this position? Yes No * This position also requires candidates have one of the following: Certified Project Management Professional (PMP), Certified Construction Manager (CCM), Licensed Professional Engineering (PE), Licensed/Registered Architect (RA). Please indicate which of the above licenses or certifications you currently hold. Certified Project Management Professional (PMP) Certified Construction Manager (CCM) Licensed Professional Engineering (PE) Licensed/Registered Architect (RA) None * The work hours for this position will vary depending on business needs, and may require overtime hours extending beyond the end of the regularly scheduled workshift, including weekends. This position is also considered essential to maintain critical operations and employees in this position will be required to report to work even in the event of bad weather, natural disaster, or other unforeseen circumstances that necessitate an emergency closure of City operations. Are you able to meet these schedule requirements? Yes No * Describe your experience managing large, complex building construction projects or programs. (Open Ended Question) * Describe your experience working in a matrix team with staff from various departments or organizations and complex owner teams working together in a collaborative environment. (Open Ended Question) * Describe your experience reading and interpreting contract documents for Construction Manager at Risk projects (Open Ended Question) * Describe your experience reading and interpreting contract documents for architectural and engineering services contracts. (Open Ended Question) * Describe your experience developing and monitoring large, complex project scopes, budgets, and schedules. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? (Open Ended Question) Optional & Required Documents Required Documents Optional Documents Cover Letter Resume
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Technical Project Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services/Project Management Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday - Friday; 8:00 am -5:00 pm Anticipated Hiring Range $6,250.00 - $6,845.00 Per Month ($75,000.00 - $82,140.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry-accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Director, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Position Information Plans Projects Under minimal direction: Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. Documents project planning in the project and portfolio management tool. Executes Technical Projects Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. Observes project team dynamics to ensure effective team member synergies and to resolve team issues. Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services (ITS) personnel resource schedules. Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects Evaluates project achievements and facilitates the “lessons learned” process to provide documented historical information for future projects. Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. Works with the Service Desk and the Applications Manager on formal handover. Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance Assist with implementation and improvement of yearly Project Governance process and Project Management processes Reviews project requests and works with requestor and team to get estimates. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Education Bachelor’s degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. Work Experience Minimum 3+ years experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, skills and abilities: Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK) Demonstrated ability to work and communicate effectively with users at multiple levels of the organization Excellent communication skills including writing, speaking, facilitation, and presentations Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition Demonstrated personal accountability and creative problem solving skills Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documentating, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. Experience implementing process improvement and process automation Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work Demonstrated understanding and applicable experience of higher education organizational structures and mission Project Management Professional (PMP) certification Familiarity with Agile (Scrum) concepts Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.) Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements Environmental/Physical/Special The incumbent may be required to sit in an open office environment with other project team members. This is an exempt position and is not subject or eligible for overtime or compensatory time off. The incumbent may be required to work outside of their regular work schedule for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time: