Minimum Qualifications
Education and/or Equivalent Experience: - Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) of experience related to the job.
- Lean Six Sigma Green or Black Belt certification may substitute for two (2) years of experience.
Licenses or Certifications: Notes to Applicants
The Transportation and Public Works Department, Right of Way Management Division is seeking a dedicated and experienced Quality Consultant to join our team. This role offers the opportunity to make a significant impact by ensuring the accuracy, integrity, and efficiency of our data and business processes, as well as supporting the technical proficiency of our team members. This position also contributes to the growth and improvement of our core business functions by meticulously documenting and tracking technical issues and process changes. Division functions include right of way permitting, inspection, enforcement, traffic control plan review, utility coordination, and project coordination.
The ideal candidate is a focused, independent worker who takes initiative, possesses strong analytical and communication skills, is passionate about ensuring data and process integrity and supporting team development, and has a trouble-shooter mindset.
Watch the video linked below to learn more about Austin Transportation and Public Works and its role in the region’s mobility landscape.
Inside TPW :
https://www.youtube.com/watch?v=wu4fqWGoH0E Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on
City of Austin Benefits click here! Regarding your Application:A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Assessment:This position may require a skills assessment.
Close Job Posting:Department may close the job posting at any time after 7 days.
90 Day Provision for Additional Vacancy:This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs.
Austin Transportation and Public Works positions are not at 100% remote operation. Video Conferencing Software Technology:Austin Transportation Department uses the communication platform, Microsoft Teams, to conduct virtual interviews.
Pay Range
$33.05 - $42.14
Hours
Monday through Friday; 8:00 a.m. to 5:00 p.m.
*Hours may vary depending on departmental needs and initiatives.
Job Close Date 05/23/2024 Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Dr. Austin, TX 78752 Preferred Qualifications
Preferred Experience: - Experience in organizing and tracking data reports.
- Advanced skill in researching and resolving data and process issues.
- Familiarity with performing work quality audits.
- Adept at providing training and support to team members.
- Expertise in delivering timely, thorough, and constructive feedback and guidance.
- Experience in identifying and documenting technical requirements.
- Experience managing IT projects and application support and development.
- Experience with development, planning, and/or engineering.
- Demonstrable success in coordinating, monitoring, and tracking multiple projects simultaneously with varying schedules, milestones, and priorities.
- Proficiency in computer programs such as Microsoft™ Project, Word, Excel, PowerPoint, Outlook, Teams, etc.
- Experience using the City of Austin’s AMANDA system.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Supports projects related to the development of improvement of organizational programs, processes, and systems. Uses quality assurance methodologies to assist with current state analysis assessments. Conducts continuous improvement projects for business units within the organization. Supports risk mitigation evaluations to improve organizational performance. Conducts assessments of organizational systems and processes. Supports project teams and organizational change efforts. Conducts continual improvement training. Supports the organizations quality center of excellence.
Responsibilities- Supervision and/or Leadership Exercised:- May provide leadership, work assignments, evaluation, training, and guidance to others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. - Knowledge of process improvement methodologies.
- Knowledge of performance measure development analysis.
- Knowledge of applicable City of Austin, State, and Federal statutes, ordinances, and codes.
- Knowledge of City practices, policies, and procedures.
- Skill in communication in a variety of formats including print, oral and formal presentations.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to establish and maintain working relationships with other City employees and the public.
- Ability to look at situations systematically.
- Ability to work independently.
- Ability to understand, interpret, and apply detailed and complex information.
- Ability to implement recommendations.
- Ability to identify and analyze system faults.
Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* The minimum qualifications of this position are graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (3) years of experience related to the job. Lean Six Sigma Green or Black Belt certification may substitute for two (2) years of experience. Do you meet these requirements?
* Briefly describe how you meet the minimum and preferred qualifications.
(Open Ended Question)
* Do you have experience with enterprise applications (e.g. AMANDA, Salesforce)?
* Briefly describe your approach to conducting a technical review and delivering feedback on that review.
(Open Ended Question)
* Briefly describe your experience documenting and tracking business processes.
(Open Ended Question)
* If selected for this position, the relevant work history on your application is used to determine your rate of pay. Your submission of a complete application is critical to the pay calculation. Your overall relevant experience from your employment application will be used in this calculation, not the resume or cover letter. Do you understand these statements?
Optional & Required Documents
Required Documents Cover Letter Resume Optional Documents
