City of Grand Prairie, TX
Grand Prairie, Texas, United States
Job Summary Join Our Team as a Marketing and Communications Manager! Are you ready to take the reins of our dynamic Marketing and Communications Department? We're seeking a talented, strategic-minded individual to lead our team to new heights of success. The purpose of this position is to manage the functions and activities within the City of Grand Prairie Marketing and Communications Department . Essential Job Functions Manages strategic marketing and communication plans for promoting City services and events, including advertising, branding, web, social media, graphic design, video production, and media relations. Promotes the City as a top destination, working with stakeholders to deliver the City’s key messages and maximize engagement of external and internal audiences by conceptualizing, developing, and producing eye-catching digital and print materials. Manages department staff and marketing agencies to ensure that their work aligns with City goals and brand values. Assists with marketing management of special events and promotional campaigns. Creates talking points, press, invitations/programs, including coordinating efforts with designers, printers, freelancers/vendors, and City Department representatives, may include assisting with set up and take down of events. Proactively handles media relations by contacting the news media to place stories; responding to inquiries from various media; coordinating news conferences; producing news releases and serving as spokesperson as needed. Manages the production of monthly newsletters, quarterly magazines, fliers, posters, direct mails. Acts on behalf of the Director in her absence by creating, proofreading, and approving communication material, managing recruitment, hiring, and staff operations, budgeting, and contracts. Coordinates with the City Manager’s Office, City Council, other departments, vendors/agencies as needed. Provides outstanding internal and external customer service, communicates effectively with the public and fellow team members, and conducts duties, responsibilities, tasks and assignments with a constructive, cooperative, positive, professional attitude and demeanor. May work irregular hours, including some evenings and weekends as needed. Regular and consistent attendance and punctuality for the assigned work hours are essential. DESIRED SKILLS : Project Management experience. Knowledge of emergency communications fundamentals. Experience responding to media inquiries during a crisis, including crafting media statements. Creative content: quickly, accurately, and engagingly writes news releases, speeches, copy for social media, websites, presentations, print ads, brochures, flyers, and billboards. Knowledge of AP Style writing. Hands-on social media and Content Management System experience. Experience with creative marketing equipment and software, including Adobe Creative. Knowledge of print marketing fundamentals, including graphic design, layout, branding, and production. Experience managing video production, including scriptwriting, story boards, editing, and graphics. On-camera experience a plus. Bilingual skills, English/Spanish, a plus. Minimum Qualifications Education: Bachelor’s degree in communications, journalism, marketing, advertising, English or related field Experience: Five years of experience in related field. Spanish fluency is preferred. Licenses : Valid Texas Class C Driver's License Certifications Required: None Closing Date/Time: 5/10/2024 5:00 PM Central
Apr 20, 2024
Full Time
Job Summary Join Our Team as a Marketing and Communications Manager! Are you ready to take the reins of our dynamic Marketing and Communications Department? We're seeking a talented, strategic-minded individual to lead our team to new heights of success. The purpose of this position is to manage the functions and activities within the City of Grand Prairie Marketing and Communications Department . Essential Job Functions Manages strategic marketing and communication plans for promoting City services and events, including advertising, branding, web, social media, graphic design, video production, and media relations. Promotes the City as a top destination, working with stakeholders to deliver the City’s key messages and maximize engagement of external and internal audiences by conceptualizing, developing, and producing eye-catching digital and print materials. Manages department staff and marketing agencies to ensure that their work aligns with City goals and brand values. Assists with marketing management of special events and promotional campaigns. Creates talking points, press, invitations/programs, including coordinating efforts with designers, printers, freelancers/vendors, and City Department representatives, may include assisting with set up and take down of events. Proactively handles media relations by contacting the news media to place stories; responding to inquiries from various media; coordinating news conferences; producing news releases and serving as spokesperson as needed. Manages the production of monthly newsletters, quarterly magazines, fliers, posters, direct mails. Acts on behalf of the Director in her absence by creating, proofreading, and approving communication material, managing recruitment, hiring, and staff operations, budgeting, and contracts. Coordinates with the City Manager’s Office, City Council, other departments, vendors/agencies as needed. Provides outstanding internal and external customer service, communicates effectively with the public and fellow team members, and conducts duties, responsibilities, tasks and assignments with a constructive, cooperative, positive, professional attitude and demeanor. May work irregular hours, including some evenings and weekends as needed. Regular and consistent attendance and punctuality for the assigned work hours are essential. DESIRED SKILLS : Project Management experience. Knowledge of emergency communications fundamentals. Experience responding to media inquiries during a crisis, including crafting media statements. Creative content: quickly, accurately, and engagingly writes news releases, speeches, copy for social media, websites, presentations, print ads, brochures, flyers, and billboards. Knowledge of AP Style writing. Hands-on social media and Content Management System experience. Experience with creative marketing equipment and software, including Adobe Creative. Knowledge of print marketing fundamentals, including graphic design, layout, branding, and production. Experience managing video production, including scriptwriting, story boards, editing, and graphics. On-camera experience a plus. Bilingual skills, English/Spanish, a plus. Minimum Qualifications Education: Bachelor’s degree in communications, journalism, marketing, advertising, English or related field Experience: Five years of experience in related field. Spanish fluency is preferred. Licenses : Valid Texas Class C Driver's License Certifications Required: None Closing Date/Time: 5/10/2024 5:00 PM Central
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None Notes to Applicants The Planning Department’s mission is to provide equitable and people-centered planning services to shape an Austin where everyone can thrive. By collaborating with residents, businesses, and public partners, we seek to develop and implement creative solutions that promote equitable development, environmental stewardship, cultural preservation, and economic prosperity. Through thoughtful long-range planning and inclusive community engagement, we aim to create a resilient and thriving city for all residents, workers, learners, and visitors alike. The position will be responsible for managing the public information process for community projects such as Project Connect, Imagine Austin, Displacement, Zoning, etc. to Council and citizens. Ensures current staff meet deadlines, timelines, and budgets. Zoning, historical preservation, Project Connect, and Imagine Austin, and displacement are hot topics in the Austin community and it is important that there is a lead role to make sure that Council and Planning initiatives are rolled out correctly, strategically, and timely. Pay Range $35.04 - $44.67 Hours Monday thru Friday: 8:00 a.m. - 5:00 p.m. Flexible teleworking and alternative work schedules available. May need to work occasional evenings and weekend hours. Job Close Date 04/29/2024 Type of Posting External Department Planning Department Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive Preferred Qualifications Previous high level experience leading a strategic marketing program including developing performance measures, monitoring, evaluating, recommending, and implementing improvements to a campaign Experience managing media inquiries and pitching ideas to the media, including providing on camera interviews and preparing staff for interviews Previous experience developing and monitoring five year forecasts, annual budget, and staffing plans Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Develops corporate communications plans/strategies, policy development and implementation. 2. Reviews legislation and recommends changes. 3. Develops program budget and guidelines. 4. Develops and coordinate programs/projects. 5. Develops long-range business and marketing plans. Conducts market research. 6. Develops and implement procedures, policies and guidelines. 7. Designs, writes and edits publications for internal or external use. 8. Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments. 9. Conducts public education programs and presentations. Writes and follow-up on news releases. 10. Participates in bidding processes/negotiate contracts. Responsibilities - Supervisor and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations and public involvement programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory and managerial techniques and methods. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. . Ability to develop, coordinate and implement programs. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Public Information & Marketing Program Manager position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * Please describe your experience leading and facilitating community engagement meetings, presenting information to the public and creating content for publications. (Open Ended Question) * Do you have experience with developing outreach and marketing plans, including copywriting, editing, and proofreading programming marketing materials? If yes, how many years and describe your experience as in which position on your Application (Employment Record) you gained this experience. If none, please enter “N/A”. (Open Ended Question) * Describe your day to day practice managing multiple projects with varying deadlines and deliverables, and provide examples of each. (Open Ended Question) * Please describe a project that you had the responsibility for designing, planning, securing resources, managing a budget, and implementing. (Open Ended Question) * Describe your direct experience with public presentations to audiences to include local Councils, boards and commissions and subcommittees on policy and planning related topics. (Open Ended Question) * All applications submitted for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements? Yes * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Optional Documents
Apr 13, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None Notes to Applicants The Planning Department’s mission is to provide equitable and people-centered planning services to shape an Austin where everyone can thrive. By collaborating with residents, businesses, and public partners, we seek to develop and implement creative solutions that promote equitable development, environmental stewardship, cultural preservation, and economic prosperity. Through thoughtful long-range planning and inclusive community engagement, we aim to create a resilient and thriving city for all residents, workers, learners, and visitors alike. The position will be responsible for managing the public information process for community projects such as Project Connect, Imagine Austin, Displacement, Zoning, etc. to Council and citizens. Ensures current staff meet deadlines, timelines, and budgets. Zoning, historical preservation, Project Connect, and Imagine Austin, and displacement are hot topics in the Austin community and it is important that there is a lead role to make sure that Council and Planning initiatives are rolled out correctly, strategically, and timely. Pay Range $35.04 - $44.67 Hours Monday thru Friday: 8:00 a.m. - 5:00 p.m. Flexible teleworking and alternative work schedules available. May need to work occasional evenings and weekend hours. Job Close Date 04/29/2024 Type of Posting External Department Planning Department Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Drive Preferred Qualifications Previous high level experience leading a strategic marketing program including developing performance measures, monitoring, evaluating, recommending, and implementing improvements to a campaign Experience managing media inquiries and pitching ideas to the media, including providing on camera interviews and preparing staff for interviews Previous experience developing and monitoring five year forecasts, annual budget, and staffing plans Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Develops corporate communications plans/strategies, policy development and implementation. 2. Reviews legislation and recommends changes. 3. Develops program budget and guidelines. 4. Develops and coordinate programs/projects. 5. Develops long-range business and marketing plans. Conducts market research. 6. Develops and implement procedures, policies and guidelines. 7. Designs, writes and edits publications for internal or external use. 8. Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments. 9. Conducts public education programs and presentations. Writes and follow-up on news releases. 10. Participates in bidding processes/negotiate contracts. Responsibilities - Supervisor and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations and public involvement programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Knowledge of fiscal planning and budget preparation. Knowledge of supervisory and managerial techniques and methods. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. . Ability to develop, coordinate and implement programs. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Public Information & Marketing Program Manager position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master’s degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * Please describe your experience leading and facilitating community engagement meetings, presenting information to the public and creating content for publications. (Open Ended Question) * Do you have experience with developing outreach and marketing plans, including copywriting, editing, and proofreading programming marketing materials? If yes, how many years and describe your experience as in which position on your Application (Employment Record) you gained this experience. If none, please enter “N/A”. (Open Ended Question) * Describe your day to day practice managing multiple projects with varying deadlines and deliverables, and provide examples of each. (Open Ended Question) * Please describe a project that you had the responsibility for designing, planning, securing resources, managing a budget, and implementing. (Open Ended Question) * Describe your direct experience with public presentations to audiences to include local Councils, boards and commissions and subcommittees on policy and planning related topics. (Open Ended Question) * All applications submitted for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements? Yes * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. Optional & Required Documents Required Documents Optional Documents
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary commensurate with experience General Description and Classification Standard The purpose of this job is to effectively manage the Public Relations unit of the Atlanta Police Department. This manager reports to the Director of Public Affairs and is responsible for developing speeches, PowerPoint presentations and talking points on behalf of the department and other senior executives; managing internal communications, including designing a monthly newsletter and managing a team of webmasters to keep APD employees and stakeholders abreast of Apd priorities and initiatives; managing the APD intranet site, assigning and producing content; serving as primary editor for the Airport’s website, updating content and troubleshooting areas as needed; overseeing the Aviation section of the City of Atlanta’s website; overseeing editing of internal and external communications produced by all apd units, including updates on website; working with the Marketing division to develop content for fliers, brochures, campaigns, advertorials and TV scripts for branding initiatives including, but not limited to, and travel industry engagement. Knowledge, Skills and Abilities: Exceptional verbal and written communication skills as well as thorough knowledge of proofreading and editing techniques. Knowledge of impression management, ability to write informative, concise articles and compelling, accurate talking points. Ability to effectively communicate and interact with management, other employees, contractors and members of the general public. Ability to assemble information and make written reports and documents in a concise, clear manner. Ability to gather web analytics, oversee web trends and other material with efficiency and on deadline. Outstanding organizational, interpersonal and technical skills with attention to detail. Assemble data and create reports in a clear, concise and effective manner. Ability to be highly effective in a fast-paced environment and to lead and motivate a team to perform. Flexibility to work on multiple projects simultaneously. Strong organizational skills and ability to perform within deadlines and under pressure. Creative problem solver and self-starter with a desire to serve the public interest. A commitment to public service and a good sense of humor are desirable. Minimum Qualifications: Bachelor's degree in Public Relations, Journalism, Communications or a related discipline and 5-7 years of experience in a related field. Previous experience as a copy editor for a newspaper, magazine or similar publication is a plus. In addition, design experience is preferred.
Mar 08, 2024
Full Time
Salary commensurate with experience General Description and Classification Standard The purpose of this job is to effectively manage the Public Relations unit of the Atlanta Police Department. This manager reports to the Director of Public Affairs and is responsible for developing speeches, PowerPoint presentations and talking points on behalf of the department and other senior executives; managing internal communications, including designing a monthly newsletter and managing a team of webmasters to keep APD employees and stakeholders abreast of Apd priorities and initiatives; managing the APD intranet site, assigning and producing content; serving as primary editor for the Airport’s website, updating content and troubleshooting areas as needed; overseeing the Aviation section of the City of Atlanta’s website; overseeing editing of internal and external communications produced by all apd units, including updates on website; working with the Marketing division to develop content for fliers, brochures, campaigns, advertorials and TV scripts for branding initiatives including, but not limited to, and travel industry engagement. Knowledge, Skills and Abilities: Exceptional verbal and written communication skills as well as thorough knowledge of proofreading and editing techniques. Knowledge of impression management, ability to write informative, concise articles and compelling, accurate talking points. Ability to effectively communicate and interact with management, other employees, contractors and members of the general public. Ability to assemble information and make written reports and documents in a concise, clear manner. Ability to gather web analytics, oversee web trends and other material with efficiency and on deadline. Outstanding organizational, interpersonal and technical skills with attention to detail. Assemble data and create reports in a clear, concise and effective manner. Ability to be highly effective in a fast-paced environment and to lead and motivate a team to perform. Flexibility to work on multiple projects simultaneously. Strong organizational skills and ability to perform within deadlines and under pressure. Creative problem solver and self-starter with a desire to serve the public interest. A commitment to public service and a good sense of humor are desirable. Minimum Qualifications: Bachelor's degree in Public Relations, Journalism, Communications or a related discipline and 5-7 years of experience in a related field. Previous experience as a copy editor for a newspaper, magazine or similar publication is a plus. In addition, design experience is preferred.
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description Recreation Intern - Summer 2024 Semester Job Code: 9018 Hours: Minimum of 480 hours over 13-14 weeks with an option to continue up to 500 hours and/or 6 months. The selected candidate for each season (Spring) will work under the supervision on weekdays between the hours of 8:30 a.m. to 5:30 p.m. with at least a 30-min unpaid lunch break. In addition, some evening/weekend hours are required for special events, special assignments, programs, classes or activities. Supervision Received and Exercised Receives general direction from the Recreation Services Manager or Recreation Services Coordinator 2 (depending on the unit) in the Department of Library and Recreation Services. This position may act as a lead with community members. THE POSITION The City of Sunnyvale Department of Library and Recreation Services is seeking several interns for the spring semester to assist in the Youth & Teens unit. At least one intern will be selected to work in the unit. The intern will have a special project that will be their main assignment as well as assist the work unit with other programs, activities or projects. Note: This internship does not qualify for a Recreation Therapy internship. Professional Development Opportunities: Develop experience in program/special event planning and production Apply internet research skills and gain experience in marketing Improve writing skills through a variety of communication mediums (formal and informal correspondence and marketing materials) Gain experience in program planning, marketing programs and activities and implementing ideas into action Gain exposure and experience in program planning in arts, sports, aquatics, youth, teens and older adult recreation Expand professional network in producing classes, activities, events and/or programs Essential Job Functions (May include, but are not limited to, the following): All units: Learns to follow all City standards related to branding and writing (Associated Press style), or as otherwise directed, and meet deadlines Represents the division at community outreach events (such as job or event fairs, special events, etc.) by promoting recreation services and programs Surveys public to ensure program quality and benchmark community needs Research similar programs and events in the Bay Area and beyond and suggests best practices Performs a wide variety of task such as writing program descriptions, proofreading/editing marketing content, flyer design, taking photos or selecting imagery to be used in marketing campaigns Attends unit or division trainings or meetings as appropriate Assists the Recreation Services Division with additional duties as assigned that may include working some nights and weekends Youth & Teens Unit Creates marketing material to promote youth, teen and social services programs Maintains, enhances and provides support to programs ran within the unit Plans logistics for special events, including communicating with committee staff members, volunteers and vendors; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of program supply purchases and assists with monitoring program budget Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assists the Coordinators with creating staff work schedules and/or staff trainings WORKING CONDITIONS Position is required to work in-person on the Community Center campus and may not work from home. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination when using a computer keyboard. Additionally, the position requires near and far vision when reading and using a computer. Acute hearing is required when providing phone and personal service. The need to lift, carry and push tools, equipment and supplies weighing up to 50 pounds is also required. The job duties may expose the employee to the outdoors, which may include exposure to fumes, dust, allergens and air contaminants. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following way: Currently enrolled in an undergraduate or graduate program with a major in Recreation, Parks, Tourism, Hospitality, Marketing/Communications, Visual Arts, Performing Arts, Theater Arts, Education, Kinesiology, Public Administration or a closely related field. Courses or work/volunteer experience in recreation, parks, tourism, marketing, event planning, visual or performing arts, visual arts, theater, pottery, sports, kinesiology, aquatics, older adults or a related field Ability to: Follow general instructions, directions and procedures while working effectually with attention to detail Process information and data in a relevant manner to reach reasonable conclusions and make practical decisions Demonstrate flexibility of style relative to specific job assignments, working environments, shift schedules and hours Work effectively with others, as a contributing group or team member on multiple assignments Communicate with high proficiency in both written and spoken English Prioritizing assignments and workload appropriately and responding to multiple deadlines Use independent reasoning to solve programs of moderate complexity Establish and maintain effective professional work relationships with a variety of people, including City staff, volunteers, the public and artists/performers Perform the essential functions of this position Internet research skills, including social media and networking sites Learn Associated Press writing style Creatively solve problems as they arise Knowledge of: Art, culture, theater, sports, aquatics, older adults programming and/or special event production in a recreation setting Computer programs utilized in program planning; specifically, Microsoft Publisher, Word and Excel Licenses/ Certificates: Possession at time of hire and continued maintenance of a valid California Class C driver's license and a safe driving record. Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit your City of Sunnyvale employment application, the required supplemental questions, enrollment/course verification (copy of transcripts or class listing), Cover Letter, and Resume to the Department of Human Resources.erification (copy of transcripts or class listing) to the Department of Human Resources. City application forms, completed in full, are required. Candidates are asked to fully describe any training, education, experience or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will not be accepted. SELECTION PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Individuals with the best match to the position will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand, HR Technician at: fbrand@sunnyvale.ca.gov or 408-730-3015 for recruitment updates. A valid California Class C driver's license and a safe driving record is required for this position at the time of appointment. Should you move forward to be hired for this position, you will be required to turn in a current copy of your DMV driving record. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this internship, please contact Jesus Raygoza by email to: jraygoza@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at (408) 730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Apr 09, 2024
Seasonal
Description Recreation Intern - Summer 2024 Semester Job Code: 9018 Hours: Minimum of 480 hours over 13-14 weeks with an option to continue up to 500 hours and/or 6 months. The selected candidate for each season (Spring) will work under the supervision on weekdays between the hours of 8:30 a.m. to 5:30 p.m. with at least a 30-min unpaid lunch break. In addition, some evening/weekend hours are required for special events, special assignments, programs, classes or activities. Supervision Received and Exercised Receives general direction from the Recreation Services Manager or Recreation Services Coordinator 2 (depending on the unit) in the Department of Library and Recreation Services. This position may act as a lead with community members. THE POSITION The City of Sunnyvale Department of Library and Recreation Services is seeking several interns for the spring semester to assist in the Youth & Teens unit. At least one intern will be selected to work in the unit. The intern will have a special project that will be their main assignment as well as assist the work unit with other programs, activities or projects. Note: This internship does not qualify for a Recreation Therapy internship. Professional Development Opportunities: Develop experience in program/special event planning and production Apply internet research skills and gain experience in marketing Improve writing skills through a variety of communication mediums (formal and informal correspondence and marketing materials) Gain experience in program planning, marketing programs and activities and implementing ideas into action Gain exposure and experience in program planning in arts, sports, aquatics, youth, teens and older adult recreation Expand professional network in producing classes, activities, events and/or programs Essential Job Functions (May include, but are not limited to, the following): All units: Learns to follow all City standards related to branding and writing (Associated Press style), or as otherwise directed, and meet deadlines Represents the division at community outreach events (such as job or event fairs, special events, etc.) by promoting recreation services and programs Surveys public to ensure program quality and benchmark community needs Research similar programs and events in the Bay Area and beyond and suggests best practices Performs a wide variety of task such as writing program descriptions, proofreading/editing marketing content, flyer design, taking photos or selecting imagery to be used in marketing campaigns Attends unit or division trainings or meetings as appropriate Assists the Recreation Services Division with additional duties as assigned that may include working some nights and weekends Youth & Teens Unit Creates marketing material to promote youth, teen and social services programs Maintains, enhances and provides support to programs ran within the unit Plans logistics for special events, including communicating with committee staff members, volunteers and vendors; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of program supply purchases and assists with monitoring program budget Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assists the Coordinators with creating staff work schedules and/or staff trainings WORKING CONDITIONS Position is required to work in-person on the Community Center campus and may not work from home. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination when using a computer keyboard. Additionally, the position requires near and far vision when reading and using a computer. Acute hearing is required when providing phone and personal service. The need to lift, carry and push tools, equipment and supplies weighing up to 50 pounds is also required. The job duties may expose the employee to the outdoors, which may include exposure to fumes, dust, allergens and air contaminants. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following way: Currently enrolled in an undergraduate or graduate program with a major in Recreation, Parks, Tourism, Hospitality, Marketing/Communications, Visual Arts, Performing Arts, Theater Arts, Education, Kinesiology, Public Administration or a closely related field. Courses or work/volunteer experience in recreation, parks, tourism, marketing, event planning, visual or performing arts, visual arts, theater, pottery, sports, kinesiology, aquatics, older adults or a related field Ability to: Follow general instructions, directions and procedures while working effectually with attention to detail Process information and data in a relevant manner to reach reasonable conclusions and make practical decisions Demonstrate flexibility of style relative to specific job assignments, working environments, shift schedules and hours Work effectively with others, as a contributing group or team member on multiple assignments Communicate with high proficiency in both written and spoken English Prioritizing assignments and workload appropriately and responding to multiple deadlines Use independent reasoning to solve programs of moderate complexity Establish and maintain effective professional work relationships with a variety of people, including City staff, volunteers, the public and artists/performers Perform the essential functions of this position Internet research skills, including social media and networking sites Learn Associated Press writing style Creatively solve problems as they arise Knowledge of: Art, culture, theater, sports, aquatics, older adults programming and/or special event production in a recreation setting Computer programs utilized in program planning; specifically, Microsoft Publisher, Word and Excel Licenses/ Certificates: Possession at time of hire and continued maintenance of a valid California Class C driver's license and a safe driving record. Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit your City of Sunnyvale employment application, the required supplemental questions, enrollment/course verification (copy of transcripts or class listing), Cover Letter, and Resume to the Department of Human Resources.erification (copy of transcripts or class listing) to the Department of Human Resources. City application forms, completed in full, are required. Candidates are asked to fully describe any training, education, experience or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will not be accepted. SELECTION PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Individuals with the best match to the position will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand, HR Technician at: fbrand@sunnyvale.ca.gov or 408-730-3015 for recruitment updates. A valid California Class C driver's license and a safe driving record is required for this position at the time of appointment. Should you move forward to be hired for this position, you will be required to turn in a current copy of your DMV driving record. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this internship, please contact Jesus Raygoza by email to: jraygoza@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at (408) 730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
CITY OF MINNEAPOLIS
Minneapolis, Minnesota, United States
Position Description The City of Minneapolis Health Department is seeking a person to develop and implement innovative career and capacity building programs. Ideal candidate has experience in project management, as well as relationship building and collaboration. The Career Pathways and PHCI Coordinator will work within the Health Department to assist in the development and management of the new Public Health Career Pathways and Public Health Community Institute programs. They will network and build relationships with community programs and members, universities, and schools to promote the programs, recruit participants and collaborate with department staff to develop opportunities and partnerships. This person will provide policy development and implementation, planning, project management and evaluation for major health initiatives; secure grants and other funding, and manage contracts and budgets to ensure that identified health issues are addressed. This position is grant funded till the end of 2027. Job Duties and Responsibilities Develop, implement and manage the Public Health Infrastructure grant outcomes through acquired relationships, contracted services and budget management. Monitor performance of contractors, including site visits to ensure compliance with statistical, programmatic and financial reporting requirements. Develop and collaborate with staff and internal working groups to facilitate training, professional development, and internship opportunities for internal staff and external partners. Research and analyze health care issues referred for study by department staff, City elected officials, and external sources. Collect and analyze information to identify current and future public health care concerns for specific populations. Based on assessment data and department goals, develop, coordinate, and manage critical community based initiatives. Prepare written and statistical reports describing current and future trends and the implication of those trends. Represent the department in communities by providing technical and advisory support to facilitate health planning at the community level, and with identified groups and organizations. Monitor and analyze State and Federal legislative activity and prepare reports regarding impact on the City. Act as advocate for the City by driving policy initiatives in the appropriate forums and in relationships with other departments, agencies, and programs, both internal and external. Work with the City Attorneys' Office, Intergovernmental Relations, State Health Department, and other local and community based health delivery organizations to initiate and respond to legislative issues. Assist in drafting proposed legislation on issues identified as important by Department management. Negotiate, write, and manage contract services and budgets. Monitor performance, including site visits to contractors, to ensure compliance with statistical, programmatic and financial reporting requirements. Provide technical assistance and training as needed. Identify and secure grants and other funding for department use, and take a lead role in the preparation of grant proposals for specific health initiatives. Staff department community advisory committees as assigned, including the City's Public Health Committee. Duties include: coordinating recruitment of members; making meeting arrangements, setting agendas, and arranging for guest speakers; follow-up on assignments from the committee to the department; coordinate internal and external committee communications. Assist in developing and overseeing the process for requests for proposals relevant to area of expertise, including reviewing and analyzing vendor proposals and making recommendations for funding. Serve on variety on boards and community coalitions, communicating current initiative activities and advocating for funds, and responses to community health issues. Prepare reports and presentations regarding program activities for grantors, management, elected officials, etc., including annual reports to the State and other organizations. Participate in Public Health Emergency Preparedness planning, training, and response as needed and assigned. Working Conditions: Combination of office and field Required Qualifications Minimum Qualifications: Bachelor's Degree in Public Health Administration, Psychology, Sociology, Biology, Social and Behavioral Health, Community Health, Environmental Health, Health Public Policy, Maternal and Child Health, Health Equity, Health Sciences, Social Work or equivalent. Minimum Experience: Three years of relevant experience, which includes organizational, management and strategic planning. Equivalency: An equivalent combination of education and experience closely related to the duties of the position MAY be considered. Licenses/Certificates: Valid Driver's License. Selection Process: The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check: The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Drug and Alcohol Testing: All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position. Union Representation: This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employee Association (MPEA) . For more information on the terms and conditions of this agreement please visit: Professional Employees - City of Minneapolis (minneapolismn.gov) . Eligible List Statement: The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire two months after it has been established. Interview Selection: The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities Experience developing equity based strategic priorities and measurables. Experience with career or job development programs. Considerable knowledge of community health issues or a specific subset, depending on assignment. Knowledge of strategic planning and organization management. Skill in policy development and analysis, government relations, project management and marketing communications. Ability to develop partnerships with community and work effectively with broad range of stakeholders including elected and appointed officials. Strong written and verbal communication skills and the ability to work with a diverse population. Good knowledge of computer operations, software, and applications. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, pleasevisit the benefits page . New12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: 5/2/2024 11:59 PM Central
Apr 19, 2024
Full Time
Position Description The City of Minneapolis Health Department is seeking a person to develop and implement innovative career and capacity building programs. Ideal candidate has experience in project management, as well as relationship building and collaboration. The Career Pathways and PHCI Coordinator will work within the Health Department to assist in the development and management of the new Public Health Career Pathways and Public Health Community Institute programs. They will network and build relationships with community programs and members, universities, and schools to promote the programs, recruit participants and collaborate with department staff to develop opportunities and partnerships. This person will provide policy development and implementation, planning, project management and evaluation for major health initiatives; secure grants and other funding, and manage contracts and budgets to ensure that identified health issues are addressed. This position is grant funded till the end of 2027. Job Duties and Responsibilities Develop, implement and manage the Public Health Infrastructure grant outcomes through acquired relationships, contracted services and budget management. Monitor performance of contractors, including site visits to ensure compliance with statistical, programmatic and financial reporting requirements. Develop and collaborate with staff and internal working groups to facilitate training, professional development, and internship opportunities for internal staff and external partners. Research and analyze health care issues referred for study by department staff, City elected officials, and external sources. Collect and analyze information to identify current and future public health care concerns for specific populations. Based on assessment data and department goals, develop, coordinate, and manage critical community based initiatives. Prepare written and statistical reports describing current and future trends and the implication of those trends. Represent the department in communities by providing technical and advisory support to facilitate health planning at the community level, and with identified groups and organizations. Monitor and analyze State and Federal legislative activity and prepare reports regarding impact on the City. Act as advocate for the City by driving policy initiatives in the appropriate forums and in relationships with other departments, agencies, and programs, both internal and external. Work with the City Attorneys' Office, Intergovernmental Relations, State Health Department, and other local and community based health delivery organizations to initiate and respond to legislative issues. Assist in drafting proposed legislation on issues identified as important by Department management. Negotiate, write, and manage contract services and budgets. Monitor performance, including site visits to contractors, to ensure compliance with statistical, programmatic and financial reporting requirements. Provide technical assistance and training as needed. Identify and secure grants and other funding for department use, and take a lead role in the preparation of grant proposals for specific health initiatives. Staff department community advisory committees as assigned, including the City's Public Health Committee. Duties include: coordinating recruitment of members; making meeting arrangements, setting agendas, and arranging for guest speakers; follow-up on assignments from the committee to the department; coordinate internal and external committee communications. Assist in developing and overseeing the process for requests for proposals relevant to area of expertise, including reviewing and analyzing vendor proposals and making recommendations for funding. Serve on variety on boards and community coalitions, communicating current initiative activities and advocating for funds, and responses to community health issues. Prepare reports and presentations regarding program activities for grantors, management, elected officials, etc., including annual reports to the State and other organizations. Participate in Public Health Emergency Preparedness planning, training, and response as needed and assigned. Working Conditions: Combination of office and field Required Qualifications Minimum Qualifications: Bachelor's Degree in Public Health Administration, Psychology, Sociology, Biology, Social and Behavioral Health, Community Health, Environmental Health, Health Public Policy, Maternal and Child Health, Health Equity, Health Sciences, Social Work or equivalent. Minimum Experience: Three years of relevant experience, which includes organizational, management and strategic planning. Equivalency: An equivalent combination of education and experience closely related to the duties of the position MAY be considered. Licenses/Certificates: Valid Driver's License. Selection Process: The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check: The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Drug and Alcohol Testing: All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position. Union Representation: This position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employee Association (MPEA) . For more information on the terms and conditions of this agreement please visit: Professional Employees - City of Minneapolis (minneapolismn.gov) . Eligible List Statement: The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire two months after it has been established. Interview Selection: The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities Experience developing equity based strategic priorities and measurables. Experience with career or job development programs. Considerable knowledge of community health issues or a specific subset, depending on assignment. Knowledge of strategic planning and organization management. Skill in policy development and analysis, government relations, project management and marketing communications. Ability to develop partnerships with community and work effectively with broad range of stakeholders including elected and appointed officials. Strong written and verbal communication skills and the ability to work with a diverse population. Good knowledge of computer operations, software, and applications. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, pleasevisit the benefits page . New12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: 5/2/2024 11:59 PM Central
The Senior Marketing Coordinator is responsible for collaborating with staff to design, plan, and execute marketing, branding, and public relations for the City of Loveland’s utilities. This position works with the Customer Experience team to create marketing strategies and campaigns to align organization and community facing programs, projects, and initiatives, utilizing multiple marketing techniques to reach customers with a goal to inform, educate and engage customers. This position also supports the Office of Communication and Engagement as needed. The salary range for this position is $80,000 to $98,891 annually, with a hiring range of $80,000 to $86,072 annually, depending on qualifications and experience. This opportunity will be available until May 1, 2024 at 3:00pm. A current resume is required, and a cover letter is preferred. The Customer Experience team seeks a driven, collaborative professional who is passionate about building relationships, protecting the environment and marketing sustainable operations. They must be resourceful, innovative, forward thinking and a committed team player who maintains an enthusiastic and positive attitude. Our core values of teamwork, ethics and excellence are fundamental to everything we do, and the ideal candidate will have a proven track record of establishing and maintaining relationships within the business community, providing excellent customer service, and managing energy and water programs to success. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions As a brand champion, collaborate to ensure all contributors of the utility understand the brand and its goals. Recommend short-and long-range marketing, information and strategic communication plans for programs and services. Coordinate aspects of marketing, education and information programs such as collateral materials, campaigns, employee and customer communications, and billing campaigns. Analyze campaigns and strategize to maximize customer related activities. Takes a lead administrative role in the design, review production and distribution of information, print media, case studies, videos and other educational material. Tracks all marketing projects using project management software and methodology, for reporting purposes. Promotes and drives service and behaviors through customer outreach, demonstrations, events, communications, etc. Promotes and supports events with marketing efforts, planning, securing sponsorships, providing community relations, and on-site assistance. Manages the utility websites including publishing content, maintaining continuity of themes, designing layout, streamlining navigation and increasing online presence to utility customers. Provide support in coordinating activities related to customer satisfaction and utilization objectives. Partners with supervisors and managers to conceptualize and plan marketing for programs, and special events. Maintains expert level knowledge of services, programs, industry, and other municipalities. Creates reports and facilitates projects to identify and support customer service and customer experience opportunities. Works with department, division and program partners on training materials, event promotions, and new tool development. Writes and edit articles, maintains press contacts, and proofreading all outgoing communications. Manages the utility’s social media profiles and presence, including Facebook, X, Instagram, YouTube, NextDoor, and additional channels that may be deemed relevant. Optimizes content for search engines. Initiates and prepares contracts for marketing, website and print vendors. Negotiates contracts as needed. Utilizes analytics to evaluate website traffic, social media, and program performance. Develops holistic quarterly performance report for all marketing and communications work. Works with the Customer Experience Manager to develop and submit cost estimates for inclusion in the annual budget for marketing and promotion of Loveland Utilities. Creates and manages public relations and emergency response communications in times of crisis. Other Job Functions Maintains and assists in developing effective processes that complement the division. With a strong emphasis on customer service, provides front-line response to a variety of public and internal inquiries regarding department activities, policies, programs, procedures, and projects over the phone, in person and through written correspondence; coordinate distribution of information to appropriate personnel and redirect customers when appropriate. Assists and supports the division with high-level projects and analysis as needed. Completes special projects, serves on committees, and other duties as assigned. Qualifications Education 4 Year / Bachelor's Degree in Communications, Marketing, Business, News Media, Public Relations or a related field. An equivalent combination of education and/or experience may substitute for education requirements on a year-for-year basis. Required Experience: 5 years of progressively responsible, professional experience in a communications and marketing role with an emphasis on customer service. Certifications: A valid Driver’s License is required. Knowledge, Skills, and Abilities Excellent writing, editing (photo/video/text), presentation and communication skills. Experience with creating and curating content for business media and blogs. Experience using a variation of popular social media platforms. A passion and experience with social media, email campaigns and the associated technology commonly used for creating social content. Experience with project management as a discipline and project management software. Proficiency with data analytics. Knowledge of website, social analytics tools, Microsoft Office Suite, link tracking tools like bit.ly, Adobe Illustrator, InDesign, Photoshop, HTML, content management systems, and any associated technology commonly used for creating marketing content. Experience with planning events. Excellent customer service and phone skills. Must handle multiple tasks simultaneously, to think logically and solve problems, work well under pressure, and prioritize assignments to meet deadlines. Must develop and maintain effective, cooperative, friendly, and professional working relationships, using superior verbal and written communication skills with City employees and the public even in conflict situations. Must discern when confidentiality is required and maintain confidentiality. Physical Demands Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Working Environment Occasional: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Additional Working Demands / Conditions: Work is performed in an office environment, but can involve field work to include occasional weekends or night shifts attending special events and/or meetings. May need to report to work after hours in emergency situations. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
Apr 17, 2024
Full Time
The Senior Marketing Coordinator is responsible for collaborating with staff to design, plan, and execute marketing, branding, and public relations for the City of Loveland’s utilities. This position works with the Customer Experience team to create marketing strategies and campaigns to align organization and community facing programs, projects, and initiatives, utilizing multiple marketing techniques to reach customers with a goal to inform, educate and engage customers. This position also supports the Office of Communication and Engagement as needed. The salary range for this position is $80,000 to $98,891 annually, with a hiring range of $80,000 to $86,072 annually, depending on qualifications and experience. This opportunity will be available until May 1, 2024 at 3:00pm. A current resume is required, and a cover letter is preferred. The Customer Experience team seeks a driven, collaborative professional who is passionate about building relationships, protecting the environment and marketing sustainable operations. They must be resourceful, innovative, forward thinking and a committed team player who maintains an enthusiastic and positive attitude. Our core values of teamwork, ethics and excellence are fundamental to everything we do, and the ideal candidate will have a proven track record of establishing and maintaining relationships within the business community, providing excellent customer service, and managing energy and water programs to success. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions As a brand champion, collaborate to ensure all contributors of the utility understand the brand and its goals. Recommend short-and long-range marketing, information and strategic communication plans for programs and services. Coordinate aspects of marketing, education and information programs such as collateral materials, campaigns, employee and customer communications, and billing campaigns. Analyze campaigns and strategize to maximize customer related activities. Takes a lead administrative role in the design, review production and distribution of information, print media, case studies, videos and other educational material. Tracks all marketing projects using project management software and methodology, for reporting purposes. Promotes and drives service and behaviors through customer outreach, demonstrations, events, communications, etc. Promotes and supports events with marketing efforts, planning, securing sponsorships, providing community relations, and on-site assistance. Manages the utility websites including publishing content, maintaining continuity of themes, designing layout, streamlining navigation and increasing online presence to utility customers. Provide support in coordinating activities related to customer satisfaction and utilization objectives. Partners with supervisors and managers to conceptualize and plan marketing for programs, and special events. Maintains expert level knowledge of services, programs, industry, and other municipalities. Creates reports and facilitates projects to identify and support customer service and customer experience opportunities. Works with department, division and program partners on training materials, event promotions, and new tool development. Writes and edit articles, maintains press contacts, and proofreading all outgoing communications. Manages the utility’s social media profiles and presence, including Facebook, X, Instagram, YouTube, NextDoor, and additional channels that may be deemed relevant. Optimizes content for search engines. Initiates and prepares contracts for marketing, website and print vendors. Negotiates contracts as needed. Utilizes analytics to evaluate website traffic, social media, and program performance. Develops holistic quarterly performance report for all marketing and communications work. Works with the Customer Experience Manager to develop and submit cost estimates for inclusion in the annual budget for marketing and promotion of Loveland Utilities. Creates and manages public relations and emergency response communications in times of crisis. Other Job Functions Maintains and assists in developing effective processes that complement the division. With a strong emphasis on customer service, provides front-line response to a variety of public and internal inquiries regarding department activities, policies, programs, procedures, and projects over the phone, in person and through written correspondence; coordinate distribution of information to appropriate personnel and redirect customers when appropriate. Assists and supports the division with high-level projects and analysis as needed. Completes special projects, serves on committees, and other duties as assigned. Qualifications Education 4 Year / Bachelor's Degree in Communications, Marketing, Business, News Media, Public Relations or a related field. An equivalent combination of education and/or experience may substitute for education requirements on a year-for-year basis. Required Experience: 5 years of progressively responsible, professional experience in a communications and marketing role with an emphasis on customer service. Certifications: A valid Driver’s License is required. Knowledge, Skills, and Abilities Excellent writing, editing (photo/video/text), presentation and communication skills. Experience with creating and curating content for business media and blogs. Experience using a variation of popular social media platforms. A passion and experience with social media, email campaigns and the associated technology commonly used for creating social content. Experience with project management as a discipline and project management software. Proficiency with data analytics. Knowledge of website, social analytics tools, Microsoft Office Suite, link tracking tools like bit.ly, Adobe Illustrator, InDesign, Photoshop, HTML, content management systems, and any associated technology commonly used for creating marketing content. Experience with planning events. Excellent customer service and phone skills. Must handle multiple tasks simultaneously, to think logically and solve problems, work well under pressure, and prioritize assignments to meet deadlines. Must develop and maintain effective, cooperative, friendly, and professional working relationships, using superior verbal and written communication skills with City employees and the public even in conflict situations. Must discern when confidentiality is required and maintain confidentiality. Physical Demands Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Working Environment Occasional: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Additional Working Demands / Conditions: Work is performed in an office environment, but can involve field work to include occasional weekends or night shifts attending special events and/or meetings. May need to report to work after hours in emergency situations. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
City of San Jose
United States, California, San Jose
The City of San Jose The City of San Jose is a full-service Charter City and currently operates under a hybrid Council/Manager form of government. The City Council consists of ten Council Members elected by district and a Mayor elected at-large. The City Manager, who reports to the Council, and the executive team provide strategic leadership that supports the policy-making role of the Mayor and the City Council and ensures the organization delivers high quality services that meet the community's needs. The City actively engages with the community through Council-appointed boards, commissions, and project specific engagement opportunities. Operations are supported by 6,885 full time equivalent positions and a total Fiscal year 2022-2023 budget of approximately $5.3 billion. San Jose is dedicated to maintaining the highest fiscal integrity and earning high credit ratings to ensure the consistent delivery of quality services to the community. Extensive information regarding San Jose can be found on the City's website at www.sanjoseca.gov . The Housing Department The City of San Jose's Housing Department's mission is to strengthen and to revitalize the community through housing and neighborhood investments. The Housing Department has funded over 20,000 affordable apartments, oversees the Rent Stabilization Program that provides protection to both renters and mobile homeowners, and is implementing innovative programs to preserve restricted affordable apartments. The Housing Department also strives to make homelessness in San Jose rare, brief, and one-time, through the implementation of the Community Plan to End Homelessness. The Plan is a collaborative public-private partnership with the County of Santa Clara's Office of Supportive Housing, the Santa Clara Housing Authority, and Destination: Home, a nonprofit. The Housing Department manages four U.S. Department of Housing and Urban Development Programs entitlement grants in addition to numerous state and local grant programs. Over the past three years, the Housing Department has played a major role in protecting the City's most vulnerable residents by investing over $150 million in funding to respond to the COVID-19 pandemic. The Housing Department has a capital budget of approximately $333.5 million, an operating budget of $19 million and 109 full-time employees. The Housing Department is committed to creating a welcoming, equitable, and supportive workplace for all employees. The Housing Department is looking for a Senior Public Information Representative on the Communications Team. Annual Salary range(s) for this classification is: Senior Public Information Representative: $120,010.80 - $146,196.96 The Housing Department is looking for a Senior Public Information Representative. The Housing Department addresses complex societal issues, including homelessness, affordable housing, and fair housing. Our audiences range from ordinary citizens to elected officials, and from nonprofits to advocacy groups. If you want to do meaningful and fulfilling work, utilizing every bit of creativity you possess, then this is the job for you. This position will give you the opportunity to make a difference in the lives of real people while you learn new skills, have fun and collaborate with many internal and external stakeholders. Our team needs an individual who is excited to help educate the public about programs, projects and initiatives the City undertakes to make housing more accessible to everyone. Please note, This position requires fluency in English and at least one of the following languages: Chinese, Spanish, Vietnamese Within our Communications Team, you will: Play an important role in helping the Housing Department communicate critical information to the public, City Council and a wide range of stakeholders; Provide graphic design services for the entire Department, including signage, brochures, mailers, flyers, and presentations; Develop content for our Department's social media channels, website, and SharePoint site; Support the Communications Team's public outreach via email and social media; Manage the Department's photo library; Manage the Department style guide and ensure all visuals produced by the Department comply with the City's brand guidelines; Translate data and statistics about homelessness and affordable housing into relatable content via infographics and images; Support multidisciplinary project teams that include policy experts and project managers from within and outside the Housing Department; Produce the Department's annual report as well as reports for teams within the Department (e.g., Rent Stabilization Program, Homelessness Response Team); and Support the Department's language access program and work with the City Manager's Office to ensure compliance with citywide language access policies. Your Mindset and Duties You are open-minded, curious and optimistic. You are agile and can be both scrappy (to move fast) and detail-oriented (to go deep). You have a contagious and positive work ethic. You take on tasks and challenges with high energy and you can be counted on to complete projects on time. You have a passion for storytelling and making a difference. You have a proven history of working well in team situations and collaborating productively. You are knowledgeable about affordable housing and homelessness issues. (These qualifications are typically required. An equivalent combination of education, experience, knowledge, skills and abilities sufficient to satisfactorily perform the duties of the job may be substituted.) Education and Experience Bachelor's degree from an accredited college or university in the fields of journalism, communications, advertising, marketing, public relations, public administration, or closely related fields and four (4) years of increasingly responsible public information, marketing, or public relations experience. Licensing Requirements Valid California Driver's License may be required. Certifications: This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an "Assuming Office Form 700" with the City Clerk's Office within the first 30 days of employment with the office. Other Qualifications The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices of communications and public relations, including professional experience in some combination of graphic design, content creation, branding, language accessibility, print production, and website and social media content development. Communication Skills - Effectively convey information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Collaboration - Develops networks and builds alliances, engages in cross-functional activities. Political Skill - In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information;
uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.
Mar 29, 2024
Full Time
The City of San Jose The City of San Jose is a full-service Charter City and currently operates under a hybrid Council/Manager form of government. The City Council consists of ten Council Members elected by district and a Mayor elected at-large. The City Manager, who reports to the Council, and the executive team provide strategic leadership that supports the policy-making role of the Mayor and the City Council and ensures the organization delivers high quality services that meet the community's needs. The City actively engages with the community through Council-appointed boards, commissions, and project specific engagement opportunities. Operations are supported by 6,885 full time equivalent positions and a total Fiscal year 2022-2023 budget of approximately $5.3 billion. San Jose is dedicated to maintaining the highest fiscal integrity and earning high credit ratings to ensure the consistent delivery of quality services to the community. Extensive information regarding San Jose can be found on the City's website at www.sanjoseca.gov . The Housing Department The City of San Jose's Housing Department's mission is to strengthen and to revitalize the community through housing and neighborhood investments. The Housing Department has funded over 20,000 affordable apartments, oversees the Rent Stabilization Program that provides protection to both renters and mobile homeowners, and is implementing innovative programs to preserve restricted affordable apartments. The Housing Department also strives to make homelessness in San Jose rare, brief, and one-time, through the implementation of the Community Plan to End Homelessness. The Plan is a collaborative public-private partnership with the County of Santa Clara's Office of Supportive Housing, the Santa Clara Housing Authority, and Destination: Home, a nonprofit. The Housing Department manages four U.S. Department of Housing and Urban Development Programs entitlement grants in addition to numerous state and local grant programs. Over the past three years, the Housing Department has played a major role in protecting the City's most vulnerable residents by investing over $150 million in funding to respond to the COVID-19 pandemic. The Housing Department has a capital budget of approximately $333.5 million, an operating budget of $19 million and 109 full-time employees. The Housing Department is committed to creating a welcoming, equitable, and supportive workplace for all employees. The Housing Department is looking for a Senior Public Information Representative on the Communications Team. Annual Salary range(s) for this classification is: Senior Public Information Representative: $120,010.80 - $146,196.96 The Housing Department is looking for a Senior Public Information Representative. The Housing Department addresses complex societal issues, including homelessness, affordable housing, and fair housing. Our audiences range from ordinary citizens to elected officials, and from nonprofits to advocacy groups. If you want to do meaningful and fulfilling work, utilizing every bit of creativity you possess, then this is the job for you. This position will give you the opportunity to make a difference in the lives of real people while you learn new skills, have fun and collaborate with many internal and external stakeholders. Our team needs an individual who is excited to help educate the public about programs, projects and initiatives the City undertakes to make housing more accessible to everyone. Please note, This position requires fluency in English and at least one of the following languages: Chinese, Spanish, Vietnamese Within our Communications Team, you will: Play an important role in helping the Housing Department communicate critical information to the public, City Council and a wide range of stakeholders; Provide graphic design services for the entire Department, including signage, brochures, mailers, flyers, and presentations; Develop content for our Department's social media channels, website, and SharePoint site; Support the Communications Team's public outreach via email and social media; Manage the Department's photo library; Manage the Department style guide and ensure all visuals produced by the Department comply with the City's brand guidelines; Translate data and statistics about homelessness and affordable housing into relatable content via infographics and images; Support multidisciplinary project teams that include policy experts and project managers from within and outside the Housing Department; Produce the Department's annual report as well as reports for teams within the Department (e.g., Rent Stabilization Program, Homelessness Response Team); and Support the Department's language access program and work with the City Manager's Office to ensure compliance with citywide language access policies. Your Mindset and Duties You are open-minded, curious and optimistic. You are agile and can be both scrappy (to move fast) and detail-oriented (to go deep). You have a contagious and positive work ethic. You take on tasks and challenges with high energy and you can be counted on to complete projects on time. You have a passion for storytelling and making a difference. You have a proven history of working well in team situations and collaborating productively. You are knowledgeable about affordable housing and homelessness issues. (These qualifications are typically required. An equivalent combination of education, experience, knowledge, skills and abilities sufficient to satisfactorily perform the duties of the job may be substituted.) Education and Experience Bachelor's degree from an accredited college or university in the fields of journalism, communications, advertising, marketing, public relations, public administration, or closely related fields and four (4) years of increasingly responsible public information, marketing, or public relations experience. Licensing Requirements Valid California Driver's License may be required. Certifications: This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an "Assuming Office Form 700" with the City Clerk's Office within the first 30 days of employment with the office. Other Qualifications The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices of communications and public relations, including professional experience in some combination of graphic design, content creation, branding, language accessibility, print production, and website and social media content development. Communication Skills - Effectively convey information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Collaboration - Develops networks and builds alliances, engages in cross-functional activities. Political Skill - In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information;
uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.
CITY OF EL SEGUNDO, CA
El Segundo, California, United States
Description This recruitment process is open on a continuous basis and may close at any time. Interested individuals are encouraged to apply immediately. The first review of applications will be completed on Thursday, O ctober 26, 2023, at 5:00 p.m. Applications received after October 26, 2023, may not be considered. A resume and compelling cover letter addressing your education, your paid work experience developing, managing, organizing, supervising, promoting aquatics programs, and licenses you hold, must be submitted with your online application to be considered complete. Applicants appearing best qualified based upon a review of the application and responses to supplemental questions will be invited to participate in the testing process. The City of El Segundo, incorporated in 1917, is a unique, quaint city by the sea. Home to approximately 17,000 residents and over 75,000 private sector employees of major aeronautical, sports, media, industrial and multiple Fortune 500 companies including Mattel, Chevron and most recently, the Los Angeles Times and Beyond Meat. Further, El Segundo has become the headquarters for major sports franchises, including the LA Lakers and LA Kings. As the economy broadens, El Segundo is becoming home to a variety of high tech and “creative economy” start-up companies. This is reflected in the City motto "Where Big Ideas Take Off!" Manages, promotes and enhances the image and awareness of the City’s comprehensive aquatics programs at multiple aquatic venues, which includes daily operations, facilitating, coordinating, and marketing community programs and activities, overseeing customer service, partnering with permit organizations for facility rentals, leading staff development, and promoting the safety and wellbeing of all patrons and staff. SUPERVISION RECEIVED AND EXERCISED : Receives administrative supervision from the Director of Recreation, Parks, and Library. Exercises general supervision over administrative and operations staff. Essential Job Functions Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Develops, manages, oversees, and supervises the City’s comprehensive aquatics facilities and programs including instruction, recreational classes, and marketing events for the community; Directs and works collaboratively with aquatics staff to provide and promote a full range of aquatics services and programs; Oversees general operations and partners with Public Works to facilitate maintenance and upkeep of city facilities that support community aquatic programs; Develops and implements operation policies, identifies and documents preventative and emergency maintenance needs and future capital improvements; Determines annual staffing levels and partners with Human Resources to ensure staffing levels are met; Supervises the preparation and administration of program budgets and assists with the preparation and administration of the department budget; Coordinates the preparation of revenue projections; Evaluates appropriateness of fees and charges; Monitors and controls expenditures; Researches funding sources and implements fundraising efforts; Researches, identifies, and capitalizes on business opportunities (i.e., advertising agencies, filming companies, regional athletic events, conferences, etc.); Oversees the negotiation and administration of joint-use and funding agreements and contracts with other public and/or private agencies; Pursues opportunities to increase and maximize aquatic event revenues; Monitors customer preferences to solicit new or continuing business for the city and market opportunities to expand client pool; Creates and implements systems for reviewing event and program profitability, while monitoring expenses and maximizing revenue; Oversees development of schedules for permit groups in accordance with the City Council approved Pool Allocation Guidelines; Develops annual work plans for each aquatics site, including a master calendar of events and special activities; Makes revisions as necessary; Monitors and evaluates overall effectiveness of aquatic programs; Implements ongoing assessment of aquatic operations and programs; Makes recommendations regarding short and long-term goals and objectives for programs and services; Analyzes aquatic and recreation trends, and evaluates program requirements, community concerns and resource utilization coordinates services with other programs, departments and agencies to develop plans to expand and promote aquatics programs; Analyzes community needs, including capital facilities planning; Develops and monitors standards and service levels; Oversees execution of marketing and communication strategies developed in collaboration with the department’s communications coordinator; Ensures all aquatic rules and regulations are clearly posted and enforced; Recommends procedures consistent with department directives, policies and regulations; Ensures appropriate policies and procedures are followed by subordinates and program participants; Establishes strong relationships with all user groups, neighbors, and community stakeholder groups; Develops methods for regular and ongoing communication; Attends and represents the City at public and community meetings; Handles sensitive patron complaints in a timely and effective manner; Conducts studies and user surveys, maintains, and analyzes records and prepares a variety of reports including customer satisfaction reports, and periodic status reports to advisory groups and commissions; Keeps abreast of and provides regular department updates on changes in state code, and new quality standards in aquatics; Prepares and presents staff reports; Attends City Council meetings as needed; Regularly and predictably attends work; and Performs related duties as assigned. KNOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Modern principles, practices and philosophies for maintaining and operating aquatic facilities; Professional certifications of aquatic service delivery; Aquatic facility management and operations; Applicable federal, state and local laws, codes and regulations related to aquatics programs and facilities; Curriculum and program development for aquatic programs; Budget development and management; Principles and practices of leadership, supervision, and training; First aid methods and safety precautions used in aquatics; Principles and practices of supervision and training; Effective management and leadership techniques; Principles, practices, and techniques of marketing, public relations, and communications; Effective customer service techniques; and Safe work practices. Skill in: Planning, organizing, and coordinating the operations of a comprehensive aquatics program at multiple sites; Preparing and presenting clear and concise oral and written reports and recommendations; Fostering a strong sense of teamwork and a positive organizational culture of the aquatic staff; Addressing and resolving conflicts and disputes with a high degree of responsiveness; Collaborating with staff and organizations to develop programs and strategies that promote and enhance the image and awareness of the City’ aquatics facilities and related offerings; Communicating effectively both orally and in writing; Leading, managing, supervising, and training of employees; Using a personal computer and applicable software applications; Understanding and following directions and instructions; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Establishing and maintaining effective working relationships with a variety of stakeholders including City staff and City officials, community groups, boards and commissions, and the public; and Will be required to work weekends, evenings, and extended hours. Qualifications Qualifications: A combination of experience and training that would likely provide the required knowledge, skills, and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Five (5) years of recent, paid work experience developing, managing, organizing, supervising, and promoting aquatics programs, including two (2) years of supervisory experience is required. Education: Equivalent to a Bachelor’s degree (minimum 120 units) in Recreation, Public, or Business Administration or a related field is required. Licensing/Certificates: Due to the performance of some field duties which require the operation of a personal or City vehicle, possession of a valid and appropriate California driver's license and acceptable driving record are required; Possession of valid American Red Cross or other National/State accredited certifications in Lifeguarding/First Aid/CPR/AED and Water Safety Instructor are required at appointment; and Possession of a valid American Red Cross Lifeguard Training Instructor Certificate or Water Safety Instructor Trainer Certificate and a Certified Pool Operator License within six months of appointment. Supplemental Information WORKING CONDITIONS: The work is regularly performed indoors and outdoors in variable weather conditions. May encounter pool chemical odors and first aid related biohazards. Required to work a varied schedule that will include days, evenings, weekends, and holidays. May be required to wear a uniform while on duty. Physical demands may include bending, kneeling, squatting, sitting, running, swimming, standing, water rescue, climbing and lifting moderate weight. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Description This recruitment process is open on a continuous basis and may close at any time. Interested individuals are encouraged to apply immediately. The first review of applications will be completed on Thursday, O ctober 26, 2023, at 5:00 p.m. Applications received after October 26, 2023, may not be considered. A resume and compelling cover letter addressing your education, your paid work experience developing, managing, organizing, supervising, promoting aquatics programs, and licenses you hold, must be submitted with your online application to be considered complete. Applicants appearing best qualified based upon a review of the application and responses to supplemental questions will be invited to participate in the testing process. The City of El Segundo, incorporated in 1917, is a unique, quaint city by the sea. Home to approximately 17,000 residents and over 75,000 private sector employees of major aeronautical, sports, media, industrial and multiple Fortune 500 companies including Mattel, Chevron and most recently, the Los Angeles Times and Beyond Meat. Further, El Segundo has become the headquarters for major sports franchises, including the LA Lakers and LA Kings. As the economy broadens, El Segundo is becoming home to a variety of high tech and “creative economy” start-up companies. This is reflected in the City motto "Where Big Ideas Take Off!" Manages, promotes and enhances the image and awareness of the City’s comprehensive aquatics programs at multiple aquatic venues, which includes daily operations, facilitating, coordinating, and marketing community programs and activities, overseeing customer service, partnering with permit organizations for facility rentals, leading staff development, and promoting the safety and wellbeing of all patrons and staff. SUPERVISION RECEIVED AND EXERCISED : Receives administrative supervision from the Director of Recreation, Parks, and Library. Exercises general supervision over administrative and operations staff. Essential Job Functions Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Develops, manages, oversees, and supervises the City’s comprehensive aquatics facilities and programs including instruction, recreational classes, and marketing events for the community; Directs and works collaboratively with aquatics staff to provide and promote a full range of aquatics services and programs; Oversees general operations and partners with Public Works to facilitate maintenance and upkeep of city facilities that support community aquatic programs; Develops and implements operation policies, identifies and documents preventative and emergency maintenance needs and future capital improvements; Determines annual staffing levels and partners with Human Resources to ensure staffing levels are met; Supervises the preparation and administration of program budgets and assists with the preparation and administration of the department budget; Coordinates the preparation of revenue projections; Evaluates appropriateness of fees and charges; Monitors and controls expenditures; Researches funding sources and implements fundraising efforts; Researches, identifies, and capitalizes on business opportunities (i.e., advertising agencies, filming companies, regional athletic events, conferences, etc.); Oversees the negotiation and administration of joint-use and funding agreements and contracts with other public and/or private agencies; Pursues opportunities to increase and maximize aquatic event revenues; Monitors customer preferences to solicit new or continuing business for the city and market opportunities to expand client pool; Creates and implements systems for reviewing event and program profitability, while monitoring expenses and maximizing revenue; Oversees development of schedules for permit groups in accordance with the City Council approved Pool Allocation Guidelines; Develops annual work plans for each aquatics site, including a master calendar of events and special activities; Makes revisions as necessary; Monitors and evaluates overall effectiveness of aquatic programs; Implements ongoing assessment of aquatic operations and programs; Makes recommendations regarding short and long-term goals and objectives for programs and services; Analyzes aquatic and recreation trends, and evaluates program requirements, community concerns and resource utilization coordinates services with other programs, departments and agencies to develop plans to expand and promote aquatics programs; Analyzes community needs, including capital facilities planning; Develops and monitors standards and service levels; Oversees execution of marketing and communication strategies developed in collaboration with the department’s communications coordinator; Ensures all aquatic rules and regulations are clearly posted and enforced; Recommends procedures consistent with department directives, policies and regulations; Ensures appropriate policies and procedures are followed by subordinates and program participants; Establishes strong relationships with all user groups, neighbors, and community stakeholder groups; Develops methods for regular and ongoing communication; Attends and represents the City at public and community meetings; Handles sensitive patron complaints in a timely and effective manner; Conducts studies and user surveys, maintains, and analyzes records and prepares a variety of reports including customer satisfaction reports, and periodic status reports to advisory groups and commissions; Keeps abreast of and provides regular department updates on changes in state code, and new quality standards in aquatics; Prepares and presents staff reports; Attends City Council meetings as needed; Regularly and predictably attends work; and Performs related duties as assigned. KNOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Modern principles, practices and philosophies for maintaining and operating aquatic facilities; Professional certifications of aquatic service delivery; Aquatic facility management and operations; Applicable federal, state and local laws, codes and regulations related to aquatics programs and facilities; Curriculum and program development for aquatic programs; Budget development and management; Principles and practices of leadership, supervision, and training; First aid methods and safety precautions used in aquatics; Principles and practices of supervision and training; Effective management and leadership techniques; Principles, practices, and techniques of marketing, public relations, and communications; Effective customer service techniques; and Safe work practices. Skill in: Planning, organizing, and coordinating the operations of a comprehensive aquatics program at multiple sites; Preparing and presenting clear and concise oral and written reports and recommendations; Fostering a strong sense of teamwork and a positive organizational culture of the aquatic staff; Addressing and resolving conflicts and disputes with a high degree of responsiveness; Collaborating with staff and organizations to develop programs and strategies that promote and enhance the image and awareness of the City’ aquatics facilities and related offerings; Communicating effectively both orally and in writing; Leading, managing, supervising, and training of employees; Using a personal computer and applicable software applications; Understanding and following directions and instructions; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Establishing and maintaining effective working relationships with a variety of stakeholders including City staff and City officials, community groups, boards and commissions, and the public; and Will be required to work weekends, evenings, and extended hours. Qualifications Qualifications: A combination of experience and training that would likely provide the required knowledge, skills, and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Five (5) years of recent, paid work experience developing, managing, organizing, supervising, and promoting aquatics programs, including two (2) years of supervisory experience is required. Education: Equivalent to a Bachelor’s degree (minimum 120 units) in Recreation, Public, or Business Administration or a related field is required. Licensing/Certificates: Due to the performance of some field duties which require the operation of a personal or City vehicle, possession of a valid and appropriate California driver's license and acceptable driving record are required; Possession of valid American Red Cross or other National/State accredited certifications in Lifeguarding/First Aid/CPR/AED and Water Safety Instructor are required at appointment; and Possession of a valid American Red Cross Lifeguard Training Instructor Certificate or Water Safety Instructor Trainer Certificate and a Certified Pool Operator License within six months of appointment. Supplemental Information WORKING CONDITIONS: The work is regularly performed indoors and outdoors in variable weather conditions. May encounter pool chemical odors and first aid related biohazards. Required to work a varied schedule that will include days, evenings, weekends, and holidays. May be required to wear a uniform while on duty. Physical demands may include bending, kneeling, squatting, sitting, running, swimming, standing, water rescue, climbing and lifting moderate weight. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: Continuous
City of Palo Alto
Palo Alto, California, United States
Description: The person in this position will be directly involved in work with the City Manager’s Office and Utilities Department to implement communications and marketing activities for the City’s Sustainability and Climate Action Plan (S/CAP) initiatives and Utilities programs . The successful candidate will help implement and track communications, marketing , and program engagement for Utilities outbound communications and various S/CAP priorities . This includes support ing stakeholder engagement related to whole home electrification programming, the City’s Heat Pump Water Heater Program implementation , and related workplans to advance the City’s S/CAP and U tilit ies Department priorities . A main priority and current focus of the City’s S/CAP is implementing a campaign to increase residential heat pump water heater (HPWH) installations throughout Palo Alto . The City plans to expand residential, building , and vehicle electrification programs and further focus in other areas of the City’s S/CAP , including sustainable resource management, energy and water efficiency . These programs and services are intended to reach all sectors of Palo Alto’s population including residents, businesses, institutional and industrial customers. This position is part-time, non-benefited, limited to no more than 1000 hours per year. We are seeking a fun, creative and passionate candidate to support sustainability goals , further the City’s climate action efforts and advance Utilities communications priorities, as needed . The successful candidate will work in a fast paced and dynamic environmen t and help a cross-functional team implement c ommunications, marketing, and outreach strategies . Essential Duties: Tasks depend on skills of the successful candidate and may include: Developing content for digital and print campaigns Assisting with building out surveys and polls to support and inform City communications, marketing, and outreach plans. Supporting graphic design and creative for stakeholder presentations, flyers, social media designs, door hangers, print ads, newsletters, brochures, bill inserts, posters, etc. Creating compelling messaging to advance digital marketing such as blogs, social media posts, ads, stories, and videos, including script development, use of video animation tools and creating graphics. Furthering website content development, building FAQs, completing web audits, and other web-based marketing such as search optimization, etc. Tracking and data analysis to support communications needs and community engagement. Supporting other tactics to enhance marketing activities, digital community engagement and developing and using testimonials Coordinating program flyers and other promotional materials; and, Performing related duties of a similar nature or level. Salary: Depending on work experience, $40.00 to $60.00 per hour First resume review March 22 Applications from this posting may be used to fill multiple vacancies Minimum Qualifications: Minimum Skills and Experience: Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through a Bachelor's Degree in Communications and/or Marketing , Public Relations, or a related field and two years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above The ideal candidate will have: A broad range of experience developing and implementing communications strategies and project management skills; Excellent writing, editing and verbal communications skills; Command of technology such as website design, online data dashboards, digital platforms, strong use of analytics and data, and effective use of social media; Communication, interpersonal skills as applied to interact with coworkers, supervisor, the general public , and others, sufficient to exchange or convey information and to receive work direction. The successful candidate will be a self-starter, able to work independently, experience a nalyzing complex information and conducting research ; p reparing applicable public relations materials , information , presentations ; and i nterpreting and applying program/project requirements . " The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer." This is a non-benefited position. Closing Date/Time: Continuous
Mar 08, 2024
Part Time
Description: The person in this position will be directly involved in work with the City Manager’s Office and Utilities Department to implement communications and marketing activities for the City’s Sustainability and Climate Action Plan (S/CAP) initiatives and Utilities programs . The successful candidate will help implement and track communications, marketing , and program engagement for Utilities outbound communications and various S/CAP priorities . This includes support ing stakeholder engagement related to whole home electrification programming, the City’s Heat Pump Water Heater Program implementation , and related workplans to advance the City’s S/CAP and U tilit ies Department priorities . A main priority and current focus of the City’s S/CAP is implementing a campaign to increase residential heat pump water heater (HPWH) installations throughout Palo Alto . The City plans to expand residential, building , and vehicle electrification programs and further focus in other areas of the City’s S/CAP , including sustainable resource management, energy and water efficiency . These programs and services are intended to reach all sectors of Palo Alto’s population including residents, businesses, institutional and industrial customers. This position is part-time, non-benefited, limited to no more than 1000 hours per year. We are seeking a fun, creative and passionate candidate to support sustainability goals , further the City’s climate action efforts and advance Utilities communications priorities, as needed . The successful candidate will work in a fast paced and dynamic environmen t and help a cross-functional team implement c ommunications, marketing, and outreach strategies . Essential Duties: Tasks depend on skills of the successful candidate and may include: Developing content for digital and print campaigns Assisting with building out surveys and polls to support and inform City communications, marketing, and outreach plans. Supporting graphic design and creative for stakeholder presentations, flyers, social media designs, door hangers, print ads, newsletters, brochures, bill inserts, posters, etc. Creating compelling messaging to advance digital marketing such as blogs, social media posts, ads, stories, and videos, including script development, use of video animation tools and creating graphics. Furthering website content development, building FAQs, completing web audits, and other web-based marketing such as search optimization, etc. Tracking and data analysis to support communications needs and community engagement. Supporting other tactics to enhance marketing activities, digital community engagement and developing and using testimonials Coordinating program flyers and other promotional materials; and, Performing related duties of a similar nature or level. Salary: Depending on work experience, $40.00 to $60.00 per hour First resume review March 22 Applications from this posting may be used to fill multiple vacancies Minimum Qualifications: Minimum Skills and Experience: Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through a Bachelor's Degree in Communications and/or Marketing , Public Relations, or a related field and two years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above The ideal candidate will have: A broad range of experience developing and implementing communications strategies and project management skills; Excellent writing, editing and verbal communications skills; Command of technology such as website design, online data dashboards, digital platforms, strong use of analytics and data, and effective use of social media; Communication, interpersonal skills as applied to interact with coworkers, supervisor, the general public , and others, sufficient to exchange or convey information and to receive work direction. The successful candidate will be a self-starter, able to work independently, experience a nalyzing complex information and conducting research ; p reparing applicable public relations materials , information , presentations ; and i nterpreting and applying program/project requirements . " The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer." This is a non-benefited position. Closing Date/Time: Continuous
City of Kennewick, WA
Kennewick, WA, United States
Description Core Value Statement The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship, and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources and deliver solutions. Safety Statement We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City's Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. Classification Summary This position within the Parks and Recreation Department manages and facilities both internal and contracted events and tournaments across the City of Kennewick. Serves in a key leadership role on the cross-functional Special Events Team and manages a team of 3 FTE’s including 2 Events & Marketing Coordinators and 1 Special Events Assistant. Indoor and outdoor contract events include (but are not limited to) sports tournaments, banquets, community fundraisers, conferences, runs/walks, company picnics, and bazaars. The position oversees and organizes City hosted events including but not limited to Harvest Bazaar, National Night Out, Vintage at the Ridge, Numerica Family Fun Day and directly responsible for the success of Water Follies and River of Fire. Examples of Work Performed (Illustrative Only) The following list reflects the essential job duties and responsibilities of this classification but should not be considered all-inclusive. The incumbent will be expected to perform other related duties as assigned. Manages and coordinates operational support for all events and tournaments at Columbia Park, Southridge Sports and Events Complex and other City-owned facilities and parks while ensuring client satisfaction and the maximization of a positive guest experience. Provide direct oversight and supervision of two Events & Marketing Coordinators and one Special Events Assistant; includes training, work assignment and review, performance evaluation, and guidance. Encourage and support continuous learning and professional growth among team members. Act as a liaison between upper management and team members, conveying important information and advocating for their needs. Serves as the primary point of contact for River of Fire and Water Follies throughout the event planning process. Monitor monthly financials, assist with budget preparation, and make adjustments throughout the biennium to remain within budget. Administer and monitor event agreements; tracking deadlines and deliverables. Fosters a collaborative relationship with Crew Leaders and other maintenance staff. Oversee event process including but not limited to plans and requirements, applications, determines acceptability of events, interprets regulations for facility users, determines proper facility for events, and makes recommendations to Recreation Manager. Organizes and manages City hosted events including planning, marketing, identifying and securing location, supplies, activities, facilitating set-up and clean-up, providing on-site management, scheduling, and directing staff and volunteers. Determines appropriate work methods and practices, and assists in developing and maintaining application, reservation, and permitting software, including CIVIC Plus, CIVIC Rec, and Onbase. Develop and implement a strategic plan for balancing COK internal events vs contracted events. Be active in the development and implementation of department revenue projections and expectations. Performs other related duties as assigned. Knowledge, Skills, and Abilities To perform the essential functions of the position, incumbents must be able to demonstrate the following knowledge, skills and abilities: Demonstrated understanding of marketing and event management. Budgeting understanding Knowledge of Microsoft Operating Systems and Office Suite products. Demonstrated ability to plan and organize work, multitask, and prioritize. Demonstrated ability to work in fast-paced environments and with the public. Flexibility and creative problem-solving to accommodate changing conditions. Strong verbal and written communication skills. Must maintain regular attendance and punctuality. Employment Standards This position requires a Bachelors Degree in Hospitality Management, Communications, Marketing or related field and preferred 3 years of experience in marketing, event and tournament management and execution, or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills and abilities to perform duties listed above. Valid Washington State Drivers License. Valid First Aid and CPR Certification or ability to obtain within six (6) months of hire date. Availability to work variable schedule including days, evenings and weekends. Must pass a criminal background check investigation. Must maintain a level of mental and physical fitness to perform the essential functions of this classification. Supplemental Requirements Physical Requirements To perform the essential functions of the position, incumbents must be able to meet the following physical requirements:Reaching, standing, walking, lifting,, grasping, talking, hearing/listening, seeing/observing, repetitive motions. Exposure to outdoor elements including weather and terrain common in City park areas. Light Work: Exerting up to 30 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Work Schedule The initial work schedule for this classification will be Monday through Friday 8a-5p with scheduled shift changes to accommodate weekend and evening events. This position may be eligible for an alternative work schedule with every other Monday off work. Early mornings, evenings and weekend work may be occasionally required. Overtime may be occasionally required. This classification is exempt under the FLSA. The benefits listed below are those currently enjoyed by full-time City of Kennewick Non-Contract employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action or changes mandated by state and federal law. Paid Holidays 12 per year (9 scheduled; 3 “floating”) New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and three floating holidays selected by the employee. An employee will accrue one of the three floating holidays on each of the following days: February 1, February 12, and August 31. An employee will only accrue a floating holiday on these days if actually employed. Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked. Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs 12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours Retirement Plan All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov ) PERS Employee Contribution Rate Employer Contribution Rate Plan II 6.36% 9.53% Plan III Employee Choice (see booklet) 9.53% Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org ) Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share is $190.00 per month for medical insurance to cover themselves and dependents. Life Insurance 1.5 x annual salary (not to exceed $250K) provided by the City of Kennewick. Employee may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through New York Life (previously Cigna). Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna). Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee fitness center is open to all employees and their spouses. Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling. Other Benefits Offered Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care) Aflac Supplemental Insurance Tuition Assistance Bereavement Leave Overtime Direct Deposit (paydays are 5th and 20th of the month) Closing Date/Time: 4/24/2024 11:59 PM Pacific
Apr 04, 2024
Full Time
Description Core Value Statement The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship, and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources and deliver solutions. Safety Statement We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City's Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. Classification Summary This position within the Parks and Recreation Department manages and facilities both internal and contracted events and tournaments across the City of Kennewick. Serves in a key leadership role on the cross-functional Special Events Team and manages a team of 3 FTE’s including 2 Events & Marketing Coordinators and 1 Special Events Assistant. Indoor and outdoor contract events include (but are not limited to) sports tournaments, banquets, community fundraisers, conferences, runs/walks, company picnics, and bazaars. The position oversees and organizes City hosted events including but not limited to Harvest Bazaar, National Night Out, Vintage at the Ridge, Numerica Family Fun Day and directly responsible for the success of Water Follies and River of Fire. Examples of Work Performed (Illustrative Only) The following list reflects the essential job duties and responsibilities of this classification but should not be considered all-inclusive. The incumbent will be expected to perform other related duties as assigned. Manages and coordinates operational support for all events and tournaments at Columbia Park, Southridge Sports and Events Complex and other City-owned facilities and parks while ensuring client satisfaction and the maximization of a positive guest experience. Provide direct oversight and supervision of two Events & Marketing Coordinators and one Special Events Assistant; includes training, work assignment and review, performance evaluation, and guidance. Encourage and support continuous learning and professional growth among team members. Act as a liaison between upper management and team members, conveying important information and advocating for their needs. Serves as the primary point of contact for River of Fire and Water Follies throughout the event planning process. Monitor monthly financials, assist with budget preparation, and make adjustments throughout the biennium to remain within budget. Administer and monitor event agreements; tracking deadlines and deliverables. Fosters a collaborative relationship with Crew Leaders and other maintenance staff. Oversee event process including but not limited to plans and requirements, applications, determines acceptability of events, interprets regulations for facility users, determines proper facility for events, and makes recommendations to Recreation Manager. Organizes and manages City hosted events including planning, marketing, identifying and securing location, supplies, activities, facilitating set-up and clean-up, providing on-site management, scheduling, and directing staff and volunteers. Determines appropriate work methods and practices, and assists in developing and maintaining application, reservation, and permitting software, including CIVIC Plus, CIVIC Rec, and Onbase. Develop and implement a strategic plan for balancing COK internal events vs contracted events. Be active in the development and implementation of department revenue projections and expectations. Performs other related duties as assigned. Knowledge, Skills, and Abilities To perform the essential functions of the position, incumbents must be able to demonstrate the following knowledge, skills and abilities: Demonstrated understanding of marketing and event management. Budgeting understanding Knowledge of Microsoft Operating Systems and Office Suite products. Demonstrated ability to plan and organize work, multitask, and prioritize. Demonstrated ability to work in fast-paced environments and with the public. Flexibility and creative problem-solving to accommodate changing conditions. Strong verbal and written communication skills. Must maintain regular attendance and punctuality. Employment Standards This position requires a Bachelors Degree in Hospitality Management, Communications, Marketing or related field and preferred 3 years of experience in marketing, event and tournament management and execution, or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills and abilities to perform duties listed above. Valid Washington State Drivers License. Valid First Aid and CPR Certification or ability to obtain within six (6) months of hire date. Availability to work variable schedule including days, evenings and weekends. Must pass a criminal background check investigation. Must maintain a level of mental and physical fitness to perform the essential functions of this classification. Supplemental Requirements Physical Requirements To perform the essential functions of the position, incumbents must be able to meet the following physical requirements:Reaching, standing, walking, lifting,, grasping, talking, hearing/listening, seeing/observing, repetitive motions. Exposure to outdoor elements including weather and terrain common in City park areas. Light Work: Exerting up to 30 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Work Schedule The initial work schedule for this classification will be Monday through Friday 8a-5p with scheduled shift changes to accommodate weekend and evening events. This position may be eligible for an alternative work schedule with every other Monday off work. Early mornings, evenings and weekend work may be occasionally required. Overtime may be occasionally required. This classification is exempt under the FLSA. The benefits listed below are those currently enjoyed by full-time City of Kennewick Non-Contract employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action or changes mandated by state and federal law. Paid Holidays 12 per year (9 scheduled; 3 “floating”) New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and three floating holidays selected by the employee. An employee will accrue one of the three floating holidays on each of the following days: February 1, February 12, and August 31. An employee will only accrue a floating holiday on these days if actually employed. Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked. Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs 12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours Retirement Plan All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov ) PERS Employee Contribution Rate Employer Contribution Rate Plan II 6.36% 9.53% Plan III Employee Choice (see booklet) 9.53% Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org ) Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share is $190.00 per month for medical insurance to cover themselves and dependents. Life Insurance 1.5 x annual salary (not to exceed $250K) provided by the City of Kennewick. Employee may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through New York Life (previously Cigna). Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna). Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee fitness center is open to all employees and their spouses. Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling. Other Benefits Offered Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care) Aflac Supplemental Insurance Tuition Assistance Bereavement Leave Overtime Direct Deposit (paydays are 5th and 20th of the month) Closing Date/Time: 4/24/2024 11:59 PM Pacific
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $70,000 per year to $85,000 per year. This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President. The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrator I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Manager of Stewardship & Prospect Research reports to the Associate Vice President of Development and will work directly with Advancement Services, Development, Alumni & Constituent Engagement, and the Communications & Marketing teams in Advancement Services Department. The incumbent will also interface with university faculty, staff, donors, prospects, students and volunteers. This position's work ranges from regular administrative duties to special projects, assignments and duties requiring independent decision-making, collaborative teamwork, and exceptional writing and interpersonal skills. The incumbent performs project work and coordination, and supports the policies, procedures, goals and objectives of the department and the division. Responsibilities Donor Stewardship: Create and send endowment reports to donors on an annual basis. Manage gift acknowledgement process for annual and major donors with the Development & Data Analyst. Review gift agreements in coordination with the major gifts team, track progress and process. Correspond with students in collaboration with Financial Aid to write letters of gratitude to be sent to scholarship donors and/or their family members. Create new thank you letter templates on a regular basis (at least 2x per year). Work with financial aid and college deans to review and allocate scholarships to students on a quarterly basis. Create specialty stewardship communications to send to major donors. Work with communications and marketing to develop messaging for stewardship initiatives, major gift announcements, press releases and giving infographic summary. Implement stewardship for special initiatives and campaigns as directed. Foster lasting relationships between the university and its philanthropic donors through appropriate stewardship and engagement. Help cultivate relationships with prospects and donors through stewardship reports, mailings and phone contact. Prospect Research: Conduct donor research on individual donors and prospects through batch screenings. Create written donor profiles and briefings as requested by the major gifts team. Record contact reports and process record updates in FPM. Collaborate with the Director of Advancement Services to ensure DoD portfolios are fresh and accurate. Research and communicate emerging trends and best practices in donor engagement and stewardship. Gather narrative and financial gift information for scholarships, fellowships, endowed chairs, major donors, etc., as appropriate. Remain competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and / or courses directed by the supervisor. Other duties and special projects as assigned. Minimum Qualifications Bachelor's degree or an equivalent combination of education and work experience in a related field. Three (3) years of professional experience in fundraising, constituent relations or a related field. One (1) or more years of management experience including but not limited to supervising/managing professional staff. Required Qualifications Knowledge and exceptional skills in project coordination, problem-solving, and marketing. Exceptional written and interpersonal communication skills. Ability to identify and adapt to shifting priorities, be flexible and resourceful, and manage multi-phase projects from inception to completion. Have a creative and entrepreneurial spirit and strong negotiation skills. Skilled in exercising professionalism and diplomacy with numerous constituencies, demonstrating an ability to work with, build consensus, and gain the respect of university officials, Advancement colleagues, faculty, trustees, and high-level donors and prospects. Ability to consistently meet deadlines. Strong organizational skills, including a commitment to, and track record in, both strategic and operational planning. Ability to apply the guiding principles and best practices of fundraising. Proficiency in using standard computer applications and basic design software. Must be able to work beyond traditional work hours and on occasional holidays. Ability to travel and adjust working hours to meet special needs. Preferred Skills and Knowledge Prior experience in planning and executing communications and stewardship support for a comprehensive fundraising campaign in a university setting. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Manager of Stewardship & Prospect Research will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 15 2024 Pacific Daylight Time Applications close: Jul 06 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $70,000 per year to $85,000 per year. This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President. The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Administrator I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Manager of Stewardship & Prospect Research reports to the Associate Vice President of Development and will work directly with Advancement Services, Development, Alumni & Constituent Engagement, and the Communications & Marketing teams in Advancement Services Department. The incumbent will also interface with university faculty, staff, donors, prospects, students and volunteers. This position's work ranges from regular administrative duties to special projects, assignments and duties requiring independent decision-making, collaborative teamwork, and exceptional writing and interpersonal skills. The incumbent performs project work and coordination, and supports the policies, procedures, goals and objectives of the department and the division. Responsibilities Donor Stewardship: Create and send endowment reports to donors on an annual basis. Manage gift acknowledgement process for annual and major donors with the Development & Data Analyst. Review gift agreements in coordination with the major gifts team, track progress and process. Correspond with students in collaboration with Financial Aid to write letters of gratitude to be sent to scholarship donors and/or their family members. Create new thank you letter templates on a regular basis (at least 2x per year). Work with financial aid and college deans to review and allocate scholarships to students on a quarterly basis. Create specialty stewardship communications to send to major donors. Work with communications and marketing to develop messaging for stewardship initiatives, major gift announcements, press releases and giving infographic summary. Implement stewardship for special initiatives and campaigns as directed. Foster lasting relationships between the university and its philanthropic donors through appropriate stewardship and engagement. Help cultivate relationships with prospects and donors through stewardship reports, mailings and phone contact. Prospect Research: Conduct donor research on individual donors and prospects through batch screenings. Create written donor profiles and briefings as requested by the major gifts team. Record contact reports and process record updates in FPM. Collaborate with the Director of Advancement Services to ensure DoD portfolios are fresh and accurate. Research and communicate emerging trends and best practices in donor engagement and stewardship. Gather narrative and financial gift information for scholarships, fellowships, endowed chairs, major donors, etc., as appropriate. Remain competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and / or courses directed by the supervisor. Other duties and special projects as assigned. Minimum Qualifications Bachelor's degree or an equivalent combination of education and work experience in a related field. Three (3) years of professional experience in fundraising, constituent relations or a related field. One (1) or more years of management experience including but not limited to supervising/managing professional staff. Required Qualifications Knowledge and exceptional skills in project coordination, problem-solving, and marketing. Exceptional written and interpersonal communication skills. Ability to identify and adapt to shifting priorities, be flexible and resourceful, and manage multi-phase projects from inception to completion. Have a creative and entrepreneurial spirit and strong negotiation skills. Skilled in exercising professionalism and diplomacy with numerous constituencies, demonstrating an ability to work with, build consensus, and gain the respect of university officials, Advancement colleagues, faculty, trustees, and high-level donors and prospects. Ability to consistently meet deadlines. Strong organizational skills, including a commitment to, and track record in, both strategic and operational planning. Ability to apply the guiding principles and best practices of fundraising. Proficiency in using standard computer applications and basic design software. Must be able to work beyond traditional work hours and on occasional holidays. Ability to travel and adjust working hours to meet special needs. Preferred Skills and Knowledge Prior experience in planning and executing communications and stewardship support for a comprehensive fundraising campaign in a university setting. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Manager of Stewardship & Prospect Research will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 15 2024 Pacific Daylight Time Applications close: Jul 06 2024 Pacific Daylight Time Closing Date/Time:
State of Missouri
Jefferson City, Missouri, United States
Job Location: This position will be located at: 221 Bolivar St., Suite 300, Jefferson City, Missouri 65101. Hybrid Remote Work Option. Why you’ll love this position: Are you interested in proactively managing community and economic development programs with a statewide impact? This opportunity provides broad flexibility to build on and improve established programs to enhance the reach and impact of these tools. You will be able to support key development initiatives and impactful projects across the state of Missouri. MDFB is a separate and distinct corporate body working closely with the Department of Economic Development, the Executive Branch, and other agencies to assist with infrastructure and economic development project financing. Originally created in 1982 as the Industrial Development Board, the organization has evolved to provide a diverse array of financing programs and resources that have supported dynamic projects across the state. The Program Manager is responsible for active management of tax credit programs. This includes general program marketing and awareness, coordinating program reporting and compliance, and measuring program impacts. The position requires extensive staff coordination and external relationship management. The Program Manager is a senior level position working closely with the Executive Director to carry out and implement the priorities of the Board and meet the needs of public and private sector partners throughout the state. This position also provides general human resources support for the organization. The position requires advanced knowledge and understanding of public finance programs and tax credits. Experience with nonprofit and governmental entities is a plus. Program management to include establishing metrics and measuring performance will distinguish applicants. A successful professional with technical abilities who can lead and support staff and colleagues with a passion for customer service will excel and grow in this organization. Primary duties include: Manage and prioritize uses for the Contribution Tax Credit Program. Process new applications and requests for the Business Use Incentives for Large Scale Development (BUILD) Program in conjunction with state agencies and related partner organizations. Develop and update application materials together with website and online communications. Coordinate reporting needs across Programs to include; Board compliance reporting, quarterly and annual reports to agencies and the general assembly, as well as periodic aggregate reporting for Board programs and investments. Provide oversight for file management and record retention. Monitor and track legislative proposals and processes for drafting fiscal notes where Board programs and operations may be impacted. Provide leadership and coaching for program staff. Support the organization in maintaining adequate personnel policies and procedures including limited position recruitment needs. Represent the Board at various public engagements throughout the state to include attending and presenting at applicable legislative hearings and committee meetings (limited day/overnight travel necessary). Act as technical advisor to staff and Board with the professionalism to represent the organization with external stakeholders to include local and state elected officials, the executive agencies, as well as the Missouri General Assembly. Minimum Qualifications: Bachelor’s degree in Business, Marketing, Public Administration or related field, Master’s Degree Five or more years of professional experience with increasingly responsible work in a public or private Experience with direct supervision and staff coaching. Preferred Qualifications: A team player who is detail-oriented and highly organized, with the following attributes: Supervisory skills with the ultimate responsibility of customer experience. Adaptability to perform well in a small and dynamic team environment. Experience in program development, management, in a small team setting as well as through third party contract management. Understanding of marketing principles and concepts to promote the programs and their successes. Proficiency with general office software and experience with Adobe Professional Suite. Ability to maintain complex files, monitor progress and performance, and prepare periodic reports from such records. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. MDFB provides financing support across the state in some of the most challenging and catalytic projects. The dedicated Board and staff team take a great deal of pride in the management and utilization of the organization’s resources to support growth opportunities across the state. The Board provides a comprehensive suite of benefits including generous leave policies, comprehensive insurance, and participation with state employment retirement plans (MOSERS). The organization supports and encourages continued professional growth and training opportunities. We encourage you to reach out with any additional questions you have about the position to mark.stombaugh.mdfb@ded.mo.gov . Closing Date/Time: 2024-05-17
Apr 18, 2024
Full Time
Job Location: This position will be located at: 221 Bolivar St., Suite 300, Jefferson City, Missouri 65101. Hybrid Remote Work Option. Why you’ll love this position: Are you interested in proactively managing community and economic development programs with a statewide impact? This opportunity provides broad flexibility to build on and improve established programs to enhance the reach and impact of these tools. You will be able to support key development initiatives and impactful projects across the state of Missouri. MDFB is a separate and distinct corporate body working closely with the Department of Economic Development, the Executive Branch, and other agencies to assist with infrastructure and economic development project financing. Originally created in 1982 as the Industrial Development Board, the organization has evolved to provide a diverse array of financing programs and resources that have supported dynamic projects across the state. The Program Manager is responsible for active management of tax credit programs. This includes general program marketing and awareness, coordinating program reporting and compliance, and measuring program impacts. The position requires extensive staff coordination and external relationship management. The Program Manager is a senior level position working closely with the Executive Director to carry out and implement the priorities of the Board and meet the needs of public and private sector partners throughout the state. This position also provides general human resources support for the organization. The position requires advanced knowledge and understanding of public finance programs and tax credits. Experience with nonprofit and governmental entities is a plus. Program management to include establishing metrics and measuring performance will distinguish applicants. A successful professional with technical abilities who can lead and support staff and colleagues with a passion for customer service will excel and grow in this organization. Primary duties include: Manage and prioritize uses for the Contribution Tax Credit Program. Process new applications and requests for the Business Use Incentives for Large Scale Development (BUILD) Program in conjunction with state agencies and related partner organizations. Develop and update application materials together with website and online communications. Coordinate reporting needs across Programs to include; Board compliance reporting, quarterly and annual reports to agencies and the general assembly, as well as periodic aggregate reporting for Board programs and investments. Provide oversight for file management and record retention. Monitor and track legislative proposals and processes for drafting fiscal notes where Board programs and operations may be impacted. Provide leadership and coaching for program staff. Support the organization in maintaining adequate personnel policies and procedures including limited position recruitment needs. Represent the Board at various public engagements throughout the state to include attending and presenting at applicable legislative hearings and committee meetings (limited day/overnight travel necessary). Act as technical advisor to staff and Board with the professionalism to represent the organization with external stakeholders to include local and state elected officials, the executive agencies, as well as the Missouri General Assembly. Minimum Qualifications: Bachelor’s degree in Business, Marketing, Public Administration or related field, Master’s Degree Five or more years of professional experience with increasingly responsible work in a public or private Experience with direct supervision and staff coaching. Preferred Qualifications: A team player who is detail-oriented and highly organized, with the following attributes: Supervisory skills with the ultimate responsibility of customer experience. Adaptability to perform well in a small and dynamic team environment. Experience in program development, management, in a small team setting as well as through third party contract management. Understanding of marketing principles and concepts to promote the programs and their successes. Proficiency with general office software and experience with Adobe Professional Suite. Ability to maintain complex files, monitor progress and performance, and prepare periodic reports from such records. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. MDFB provides financing support across the state in some of the most challenging and catalytic projects. The dedicated Board and staff team take a great deal of pride in the management and utilization of the organization’s resources to support growth opportunities across the state. The Board provides a comprehensive suite of benefits including generous leave policies, comprehensive insurance, and participation with state employment retirement plans (MOSERS). The organization supports and encourages continued professional growth and training opportunities. We encourage you to reach out with any additional questions you have about the position to mark.stombaugh.mdfb@ded.mo.gov . Closing Date/Time: 2024-05-17
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION This is a leadership position reporting to the Library Services Manager. This position is responsible for coordinating the College Hill Branch Library, including managing all of the branch library’s operations, personnel, facility maintenance, and finances. In addition to serving as a branch manager, this position is also a key member of the Westminster Public Library leadership team, supporting library wide projects and initiatives. The full salary range for this position is stated above. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. In order to be considered for this position, all candidates must attach to the online application, a cover letter and resume (maximum of two pages). ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, whose mission is together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy. The Library’s mission statement is: Westminster Public Library builds community by connecting people to quality collections, programs, services, staff and spaces, rooted in nature, wellness and literacy. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Utilize and demonstrate: Excellent customer service, management and supervisory skills Thorough knowledge of professional techniques, principles, methods, materials, and practices used in the operation of a public library, and/or the operation of a large public facility Knowledge of books, book selection, tools, and methods Familiarity with computer hardware and software, and experience in the use of automated data bases is preferred Analyze professional and administrative problems and make recommendationsDevelop and manage a budgetDirect the work of professional, paraprofessional and clerical library personnel in a manner conducive to high morale and high performanceInterpret library policies and objectives to library and other City staff, community groups, and the publicEstablish and maintain effective relationships with diverse citizen groups, employees and other City administratorsCommunicate effectively, orally and in writingKeep informed of new and innovative library and information servicesPresent oral and written reportsDemonstrate proficiency with word processing, spreadsheets, and other specialized library software Leadership/Supervisory - Every employee in this position is accountable to: Foster a participatory organizational climate that is open, positive, reinforcing, and supportive Encourage employees to be accountable for their work and take ownership in what they do Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some Demonstrate collaboration and conflict resolution skills with other departments and employees Help employees to see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside of their comfort zone to develop their skills Provide meaningful, timely employee feedback and appraisals, and effectively address employee performance problems Effectively supervise, mentor, and motivate in a team environment JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks 1. Plans, directs, monitors, and oversees the operations of the College Hill Branch Library, including: Creating a pleasant, customer-friendly atmosphere for patrons Designing and implementing creative, appealing, and timely programming relevant to the needs of library patrons Promoting the circulation of library materials and assisting with the planning and purchasing of new materials Purchasing and maintaining equipment and furniture for the library Fostering partnerships with community agencies Embracing and enhancing the library’s role as a connection point for community resources Planning for and overseeing security for the facility 2. Manages, oversees, and supports the work of library staff, including: Overseeing hiring, training, scheduling, and performance evaluations of assigned staff Fostering a culture of professionalism and fun, aligned with City SPIRIT values Providing procedural guidance and training for staff Supporting staff at all levels, including assisting supervisors and developing personnel 3. Performs administrative duties in a timely and effective fashion, including: Managing the College Hill Branch Library budget Coordinating facility maintenance and long-range service planning Ensuring compliance with financial procedures and protocols Providing updates on strategic plan, programming, and performance measures Complying with requirements associated with grant funded projects Working closely with Front Range Community College library management and staff 4. Serves as a member of the Library Management Team, including Assisting in planning and implementation of the Library Services Division’s goals Participating in annual budget and CIP preparation, goal setting, and strategic planning for the Library Services Division Attending regular leadership team meetings Collaborating with outside agencies on diverse projects and issues Overseeing centralized management for library operations as assigned 5. Must possess a valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for continued employment 6. Maintains regular and punctual attendance Other Duties and Responsibilities 1. May assist with special projects 2. Serves as acting Library Services Manager as assigned Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : A desire to be a branch manager for a community-focused library Graduation from a four-year college or university Three (3) years of public library experience Experience with and knowledge of computerized information systems Must possess a valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for continued employment Preferred : Masters of Library Science or other relevant field Experience overseeing or involvement with the administration of a branch library Supervisory experience, including staff development and performance management Spanish language skills and/or experience in working with patrons from a variety of ethnic and cultural backgrounds Experience with Marketing, Outreach, Finance, Personnel Management, and/or Grant Management Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work performed is physical in nature and involves sufficient physical strength and stamina to: Occasionally sit and stand in one area to perform customer service, and book check-out and check-in Constantly standing and walking throughout a multilevel public library facility Frequent crouching, squatting, bending, and twisting to shelve books from floor level to above head; frequent climbing and balancing to use stepstools and ladders, and climb stairs Constant light grasp to prepare returned and new material/books for checkout and patron use, and constant reaching at waist level to return material to proper shelves Frequent firm grasp, pinching/fine motor skills to prepare material/books and reaching overhead to stock books Constant near acuity to read computer screens, and book and shelving labels Frequent hearing to communicate with public, staff, and vendors Frequent lifting of up to forty (40) pounds from ground to waist to move returned books to check-in area; frequent lifting of up to twenty (20) pounds from ground to overhead to return books to stacks and stock supplies and materials; occasional carrying of up to forty (40) pounds 200 feet to move books and material; occasional pushing and/or pulling of up to 150 pounds up to 200 feet with cart throughout multilevel public use library WORKING CONDITIONS Work is performed indoors in a public library setting. This position involves high public contact and mobility through a multilevel public use facility. Required Materials and Equipment Frequent use of telephones, personal computers and databases (including on-line searching), keyboards and computer mouse, telephones, fax machines, photocopiers, microform equipment, scanners, bar code readers, book security system equipment, and various electronic and audio-visual equipment. Regular use of personal transportation to the library's various facilities and other locations in the provision of regular library services and programs. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references, and criminal history, and when applicable, credit check, driver license record, and education verification Drug screen Physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program General leave that provides vacation, holidays, illness leave and administrative leave Education and Training Reimbursement, and Exempt Reimbursement Program For a more detailed overview of our Exempt and Administrative Officer benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 4/29/2024 8:30 AM Mountain
Apr 09, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION This is a leadership position reporting to the Library Services Manager. This position is responsible for coordinating the College Hill Branch Library, including managing all of the branch library’s operations, personnel, facility maintenance, and finances. In addition to serving as a branch manager, this position is also a key member of the Westminster Public Library leadership team, supporting library wide projects and initiatives. The full salary range for this position is stated above. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. In order to be considered for this position, all candidates must attach to the online application, a cover letter and resume (maximum of two pages). ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, whose mission is together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy. The Library’s mission statement is: Westminster Public Library builds community by connecting people to quality collections, programs, services, staff and spaces, rooted in nature, wellness and literacy. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Utilize and demonstrate: Excellent customer service, management and supervisory skills Thorough knowledge of professional techniques, principles, methods, materials, and practices used in the operation of a public library, and/or the operation of a large public facility Knowledge of books, book selection, tools, and methods Familiarity with computer hardware and software, and experience in the use of automated data bases is preferred Analyze professional and administrative problems and make recommendationsDevelop and manage a budgetDirect the work of professional, paraprofessional and clerical library personnel in a manner conducive to high morale and high performanceInterpret library policies and objectives to library and other City staff, community groups, and the publicEstablish and maintain effective relationships with diverse citizen groups, employees and other City administratorsCommunicate effectively, orally and in writingKeep informed of new and innovative library and information servicesPresent oral and written reportsDemonstrate proficiency with word processing, spreadsheets, and other specialized library software Leadership/Supervisory - Every employee in this position is accountable to: Foster a participatory organizational climate that is open, positive, reinforcing, and supportive Encourage employees to be accountable for their work and take ownership in what they do Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some Demonstrate collaboration and conflict resolution skills with other departments and employees Help employees to see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside of their comfort zone to develop their skills Provide meaningful, timely employee feedback and appraisals, and effectively address employee performance problems Effectively supervise, mentor, and motivate in a team environment JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks 1. Plans, directs, monitors, and oversees the operations of the College Hill Branch Library, including: Creating a pleasant, customer-friendly atmosphere for patrons Designing and implementing creative, appealing, and timely programming relevant to the needs of library patrons Promoting the circulation of library materials and assisting with the planning and purchasing of new materials Purchasing and maintaining equipment and furniture for the library Fostering partnerships with community agencies Embracing and enhancing the library’s role as a connection point for community resources Planning for and overseeing security for the facility 2. Manages, oversees, and supports the work of library staff, including: Overseeing hiring, training, scheduling, and performance evaluations of assigned staff Fostering a culture of professionalism and fun, aligned with City SPIRIT values Providing procedural guidance and training for staff Supporting staff at all levels, including assisting supervisors and developing personnel 3. Performs administrative duties in a timely and effective fashion, including: Managing the College Hill Branch Library budget Coordinating facility maintenance and long-range service planning Ensuring compliance with financial procedures and protocols Providing updates on strategic plan, programming, and performance measures Complying with requirements associated with grant funded projects Working closely with Front Range Community College library management and staff 4. Serves as a member of the Library Management Team, including Assisting in planning and implementation of the Library Services Division’s goals Participating in annual budget and CIP preparation, goal setting, and strategic planning for the Library Services Division Attending regular leadership team meetings Collaborating with outside agencies on diverse projects and issues Overseeing centralized management for library operations as assigned 5. Must possess a valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for continued employment 6. Maintains regular and punctual attendance Other Duties and Responsibilities 1. May assist with special projects 2. Serves as acting Library Services Manager as assigned Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : A desire to be a branch manager for a community-focused library Graduation from a four-year college or university Three (3) years of public library experience Experience with and knowledge of computerized information systems Must possess a valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for continued employment Preferred : Masters of Library Science or other relevant field Experience overseeing or involvement with the administration of a branch library Supervisory experience, including staff development and performance management Spanish language skills and/or experience in working with patrons from a variety of ethnic and cultural backgrounds Experience with Marketing, Outreach, Finance, Personnel Management, and/or Grant Management Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work performed is physical in nature and involves sufficient physical strength and stamina to: Occasionally sit and stand in one area to perform customer service, and book check-out and check-in Constantly standing and walking throughout a multilevel public library facility Frequent crouching, squatting, bending, and twisting to shelve books from floor level to above head; frequent climbing and balancing to use stepstools and ladders, and climb stairs Constant light grasp to prepare returned and new material/books for checkout and patron use, and constant reaching at waist level to return material to proper shelves Frequent firm grasp, pinching/fine motor skills to prepare material/books and reaching overhead to stock books Constant near acuity to read computer screens, and book and shelving labels Frequent hearing to communicate with public, staff, and vendors Frequent lifting of up to forty (40) pounds from ground to waist to move returned books to check-in area; frequent lifting of up to twenty (20) pounds from ground to overhead to return books to stacks and stock supplies and materials; occasional carrying of up to forty (40) pounds 200 feet to move books and material; occasional pushing and/or pulling of up to 150 pounds up to 200 feet with cart throughout multilevel public use library WORKING CONDITIONS Work is performed indoors in a public library setting. This position involves high public contact and mobility through a multilevel public use facility. Required Materials and Equipment Frequent use of telephones, personal computers and databases (including on-line searching), keyboards and computer mouse, telephones, fax machines, photocopiers, microform equipment, scanners, bar code readers, book security system equipment, and various electronic and audio-visual equipment. Regular use of personal transportation to the library's various facilities and other locations in the provision of regular library services and programs. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references, and criminal history, and when applicable, credit check, driver license record, and education verification Drug screen Physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program General leave that provides vacation, holidays, illness leave and administrative leave Education and Training Reimbursement, and Exempt Reimbursement Program For a more detailed overview of our Exempt and Administrative Officer benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 4/29/2024 8:30 AM Mountain
City of Buckeye, AZ
Buckeye, Arizona, United States
Position Scope Under close supervision, performs a variety of clerical and customer service functions; collects and enters data, processes documents; responsible for reports, marketing, calendars and supports both social services and senior programs. Primary Duties and Responsibilities The following duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Prepares meeting agendas and presentation materials; takes and transcribes meeting minutes, and prepares summaries for distribution. Prepares correspondence and other documents on a wide variety of subjects requiring knowledge of the procedures and policies of the assigned division; edits and processes memoranda, technical documents and other communications. Maintains department files; compiles statistical data; prepares a variety of technical and statistical reports; updates manual and computer records and tracking systems; compiles management reports. Resolves routine problems and customer service inquiries within scope of authority; screens and routes calls to appropriate individuals, takes and delivers messages. Provides information and assistance to clients and others having business with the City; assists customers; completes intake forms; answers phones; responds to requests for information within the span of authority. Creates, maintains and monitors social media, newsletters and additional marketing materials as necessary. Performs basic office duties, such as copying, filing, faxing, preparing, sorting and distributing mail and entering data into spreadsheets and/or automated financial accounting system. Assists with program, staff and transportation calendars and schedules. Performs other duties as required. Minimum Qualifications & Position Requirements Education and Experience: High School diploma or GED equivalent, with three (3) years of customer service or administrative experience; OR an equivalent combination of education and experience. Preferred: bilingual skills; experience in social service and/or senior adult programming. Necessary Knowledge, Skills and Abilities: Knowledge of: City policies and procedures. Principles of record keeping and records management. Skill in: Maintaining accurate and interrelated financial records, and identifying and reconciling errors. Operating a personal computer utilizing a variety of business software. Collecting, tabulating, organizing, evaluating, analyzing, and presenting data and information. Effective oral and written communication. Ability to: Provide quality customer service to internal and external clients. Work effectively with other departments throughout the organization. Manage time efficiently to meet deadlines. Perform mathematical computations. Work in a fast-paced environment. Establish and maintain positive, effective working relationships with those contacted in the performance of work. Additional Information Physical Demands / Work Environment: Work is primarily performed in an office environment. Reports To: Senior Center Manager Work Schedule: Generally Monday - Friday, 8:00am - 5:00pm EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: 5/8/2024 6:00 PM Mountain
Apr 25, 2024
Full Time
Position Scope Under close supervision, performs a variety of clerical and customer service functions; collects and enters data, processes documents; responsible for reports, marketing, calendars and supports both social services and senior programs. Primary Duties and Responsibilities The following duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Prepares meeting agendas and presentation materials; takes and transcribes meeting minutes, and prepares summaries for distribution. Prepares correspondence and other documents on a wide variety of subjects requiring knowledge of the procedures and policies of the assigned division; edits and processes memoranda, technical documents and other communications. Maintains department files; compiles statistical data; prepares a variety of technical and statistical reports; updates manual and computer records and tracking systems; compiles management reports. Resolves routine problems and customer service inquiries within scope of authority; screens and routes calls to appropriate individuals, takes and delivers messages. Provides information and assistance to clients and others having business with the City; assists customers; completes intake forms; answers phones; responds to requests for information within the span of authority. Creates, maintains and monitors social media, newsletters and additional marketing materials as necessary. Performs basic office duties, such as copying, filing, faxing, preparing, sorting and distributing mail and entering data into spreadsheets and/or automated financial accounting system. Assists with program, staff and transportation calendars and schedules. Performs other duties as required. Minimum Qualifications & Position Requirements Education and Experience: High School diploma or GED equivalent, with three (3) years of customer service or administrative experience; OR an equivalent combination of education and experience. Preferred: bilingual skills; experience in social service and/or senior adult programming. Necessary Knowledge, Skills and Abilities: Knowledge of: City policies and procedures. Principles of record keeping and records management. Skill in: Maintaining accurate and interrelated financial records, and identifying and reconciling errors. Operating a personal computer utilizing a variety of business software. Collecting, tabulating, organizing, evaluating, analyzing, and presenting data and information. Effective oral and written communication. Ability to: Provide quality customer service to internal and external clients. Work effectively with other departments throughout the organization. Manage time efficiently to meet deadlines. Perform mathematical computations. Work in a fast-paced environment. Establish and maintain positive, effective working relationships with those contacted in the performance of work. Additional Information Physical Demands / Work Environment: Work is primarily performed in an office environment. Reports To: Senior Center Manager Work Schedule: Generally Monday - Friday, 8:00am - 5:00pm EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: 5/8/2024 6:00 PM Mountain
Los Angeles Metro
Los Angeles, California, United States
Basic Function Develops and manages community outreach, programs, and activities in support of Metro′s programs, projects, and initiatives. Example Of Duties Supports Metro projects and programs during all project phases, including planning, project delivery, and operations Develops, implements, and manages communication strategies and community engagement programs to inform the public, elected officials, and stakeholders of Metro projects, programs and initiatives Serves as liaison between Metro executive management and local elected officials, Councils of Governments (COGs), city councils, neighborhood councils, chambers of commerce, public and private agencies, citizens, and community and advocacy groups to develop and maintain strategic relationships with various project stakeholders and opinion leaders in order to achieve resolution for transportation and public works related projects, programs, operations and initiatives Identifies opportunities and risks for Metro′s projects, programs, initiatives, and operations; and develops strategies/tactics to maximize the opportunities and minimize the risks Develops goals, objectives, workplans, and budget for the assigned area of the county and/or project unit Identifies opportunities and develops and implements strategies to promote Metro programs, services, and goodwill Manages, trains, and motivates staff engaged in outreach programs to develop consensus and strategies for successful outcomes and promote Metro′s goals, services, programs, and policies, including participating in the development of information for public dissemination Manages consultants, which includes developing and reviewing scopes of work and budgets, reviewing and approving invoices, and managing performance Evaluates and recommends the level of outreach participation at events; and organizes and attends community meetings, press conferences, and special media events Researches the more complex and sensitive incidents, complaints, and concerns, and works with staff and management at all levels of the organization, as well as stakeholders, to achieve solutions Provides or supervises responses to transportation concerns and inquiries from internal and external customers, offices of elected officials, and stakeholders Develops content and oversees the creation of project information, including fact sheets, newsletters, e-blasts, and presentations Provides recommendations to project management teams regarding community impacts during the planning, environmental, and engineering phases of major transit projects Manages internal communication with senior staff to receive new directives for Metro projects and programs for implementation Serves as the coordinator of communications and strategic development for internal departments, such as community relations, media, and marketing on major capital projects Provides expertise for Metro Board and Council, such as advising on agendas, briefings, and meetings Provides day-to-day management and strategic direction to assigned staff Facilitates community advisory committees on challenging projects and achieves stakeholder consensus Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment Education Bachelor's Degree in Communications, Political Science, Public Policy, Public Administration, Business, or a related field; Master′s Degree in Public Policy or a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience planning, implementing, and managing public affairs or community relations projects for a government agency, preferably transportation and large public works or construction projects; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience designing and delivering training programs for employees tasked with advising the public on local programming and initiatives Experience creating educational materials such as brochures, posters, videos, and online resources to support rail safety initiatives Experience collecting and analyzing data on community engagement and feedback to measure the effectiveness of outreach efforts and identify areas for improvement Experience developing marketing plans and leading campaigns targeting youth and older adult demographics Ability to communicate in Spanish and/or Japanese Knowledge: Principles and practices of community relations Functioning and protocol of local and state government, public agencies and community groups Theories, principles and practices for the effective use of online communication and digital media to reach targeted audiences Theories, principles and practices of transportation and land use planning and regulation, and/or public finance Engineering and construction disciplines, if applicable Federal, state, municipal and related legislative processes, procedures and protocols Research, and analytical techniques, methods, and procedures Major public works and/or transportation infrastructure projects, programs and/or operations Social media strategy Marketing and branding Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Consensus building and conflict resolution Modern Management theories Applicable business software applications Skills: Developing and implementing communication strategies for complex transportation, infrastructure, and/or environmental planning projects Designing, implementing, and managing public or community programs to promote Metro′s services and programs through traditional and social media platforms Working and communicating with non-governmental and community-based organizations; as well as diverse populations Analyzing situations, identifying opportunities and problems, recommending appropriate actions and solutions, and evaluating outcomes Exercising sound judgment and creativity within established guidelines Communicating effectively orally and in writing, including public speaking and presenting Interacting professionally with various levels of Metro employees and outside representatives Researching and framing complex issues for communication to non-technical audiences Reaching consensus through community engagement Abilities: Conduct meaningful and appropriate outreach to support projects, programs and studies Effectively communicate complex and technical information to diverse audiences Work well with others across many departments and different external agencies Represent Metro before the public and elected officials Coordinate multiple projects and tasks, and meet critical deadlines Understand, interpret, and apply laws, rules, regs, policies, procedures, contracts, budgets, and labor/management agreements Compile, analyze, and interpret complex data Prepare clear and comprehensive reports and correspondence Supervise, train, and motivate assigned staff and consultants Interpret technical documents Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date (BS). *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 08-MAY-24
Apr 25, 2024
Full Time
Basic Function Develops and manages community outreach, programs, and activities in support of Metro′s programs, projects, and initiatives. Example Of Duties Supports Metro projects and programs during all project phases, including planning, project delivery, and operations Develops, implements, and manages communication strategies and community engagement programs to inform the public, elected officials, and stakeholders of Metro projects, programs and initiatives Serves as liaison between Metro executive management and local elected officials, Councils of Governments (COGs), city councils, neighborhood councils, chambers of commerce, public and private agencies, citizens, and community and advocacy groups to develop and maintain strategic relationships with various project stakeholders and opinion leaders in order to achieve resolution for transportation and public works related projects, programs, operations and initiatives Identifies opportunities and risks for Metro′s projects, programs, initiatives, and operations; and develops strategies/tactics to maximize the opportunities and minimize the risks Develops goals, objectives, workplans, and budget for the assigned area of the county and/or project unit Identifies opportunities and develops and implements strategies to promote Metro programs, services, and goodwill Manages, trains, and motivates staff engaged in outreach programs to develop consensus and strategies for successful outcomes and promote Metro′s goals, services, programs, and policies, including participating in the development of information for public dissemination Manages consultants, which includes developing and reviewing scopes of work and budgets, reviewing and approving invoices, and managing performance Evaluates and recommends the level of outreach participation at events; and organizes and attends community meetings, press conferences, and special media events Researches the more complex and sensitive incidents, complaints, and concerns, and works with staff and management at all levels of the organization, as well as stakeholders, to achieve solutions Provides or supervises responses to transportation concerns and inquiries from internal and external customers, offices of elected officials, and stakeholders Develops content and oversees the creation of project information, including fact sheets, newsletters, e-blasts, and presentations Provides recommendations to project management teams regarding community impacts during the planning, environmental, and engineering phases of major transit projects Manages internal communication with senior staff to receive new directives for Metro projects and programs for implementation Serves as the coordinator of communications and strategic development for internal departments, such as community relations, media, and marketing on major capital projects Provides expertise for Metro Board and Council, such as advising on agendas, briefings, and meetings Provides day-to-day management and strategic direction to assigned staff Facilitates community advisory committees on challenging projects and achieves stakeholder consensus Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment Education Bachelor's Degree in Communications, Political Science, Public Policy, Public Administration, Business, or a related field; Master′s Degree in Public Policy or a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience planning, implementing, and managing public affairs or community relations projects for a government agency, preferably transportation and large public works or construction projects; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience designing and delivering training programs for employees tasked with advising the public on local programming and initiatives Experience creating educational materials such as brochures, posters, videos, and online resources to support rail safety initiatives Experience collecting and analyzing data on community engagement and feedback to measure the effectiveness of outreach efforts and identify areas for improvement Experience developing marketing plans and leading campaigns targeting youth and older adult demographics Ability to communicate in Spanish and/or Japanese Knowledge: Principles and practices of community relations Functioning and protocol of local and state government, public agencies and community groups Theories, principles and practices for the effective use of online communication and digital media to reach targeted audiences Theories, principles and practices of transportation and land use planning and regulation, and/or public finance Engineering and construction disciplines, if applicable Federal, state, municipal and related legislative processes, procedures and protocols Research, and analytical techniques, methods, and procedures Major public works and/or transportation infrastructure projects, programs and/or operations Social media strategy Marketing and branding Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Consensus building and conflict resolution Modern Management theories Applicable business software applications Skills: Developing and implementing communication strategies for complex transportation, infrastructure, and/or environmental planning projects Designing, implementing, and managing public or community programs to promote Metro′s services and programs through traditional and social media platforms Working and communicating with non-governmental and community-based organizations; as well as diverse populations Analyzing situations, identifying opportunities and problems, recommending appropriate actions and solutions, and evaluating outcomes Exercising sound judgment and creativity within established guidelines Communicating effectively orally and in writing, including public speaking and presenting Interacting professionally with various levels of Metro employees and outside representatives Researching and framing complex issues for communication to non-technical audiences Reaching consensus through community engagement Abilities: Conduct meaningful and appropriate outreach to support projects, programs and studies Effectively communicate complex and technical information to diverse audiences Work well with others across many departments and different external agencies Represent Metro before the public and elected officials Coordinate multiple projects and tasks, and meet critical deadlines Understand, interpret, and apply laws, rules, regs, policies, procedures, contracts, budgets, and labor/management agreements Compile, analyze, and interpret complex data Prepare clear and comprehensive reports and correspondence Supervise, train, and motivate assigned staff and consultants Interpret technical documents Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date (BS). *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 08-MAY-24
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Position expires: 4.15.24 General Description and Classification Standards Atlanta Police Department full time Videographer position. Supervision Received Works under very general supervision. Essential Duties These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. May perform other duties as assigned. The Position requires the appointee to provide video and photographic services as required for various APD functions and events. The appointee is responsible for analyzing and determining photo/video requirements for projects as outlined by the Director of Marketing and Creative Services Manager to produce compelling photos and videos in support of the initiatives. The position is responsible for the management, maintenance and facilitation of use of the APD public address (PA) sound system. The appointee is responsible for the capture, catalog, and maintenance of an archive of current and past airport photographs and videos. The responsibility will require the appointee to coordinate with internal divisions within APD and the City of Atlanta to remain abreast of new developments (ex: construction, local events directly impacting APD). The position works directly with the creative services staff to capture necessary photographs and videos to incorporate into promotional materials and reports. The position is responsible for applying advanced photo and video production knowledge as well as advanced techniques for each genre to produce professional photographs and broadcast quality video programming for the promotion of APD. The position is responsible for the direction and production of complex promotional materials including broadcast quality video programs, computer-generated graphics for video and media promoting airport activities and services. The appointee is responsible for the operation and maintenance of video and photographic equipment; inclusive of but not limited to: photo and/or video cameras, lenses, tripods, lighting gear, sound recording equipment, computer editing station, digital storage equipment. The position is responsible for the coordination, production and leadership of all APD studio and on/off location video photo projects. The appointee is responsible for the management and orchestration of projects that require assistance from contracted vendors to supply APD with additional video/photographic production services. The appointee is responsible for evaluating and interpreting photo/video unit needs; assessing unit equipment requirements and the submittal of recommendations for improvement. The position will operate a broadcast grade multi-source video editing system, special effects, digital effects generators, video graphics and titling systems, and audio enhancing systems to produce broadcast quality programming. Selects footage, photos and transitions effects either independently or in cooperation with Marketing Director and/or the Creative Services Manager. Serves as director and/or videographer for studio and location production as required The position is responsible for working with and directing talent as required for photo and/or video projects. The appointee is responsible for upholding a strict level of quality control in maintaining the corporate identity of APD and its divisions as well as that of Hartsfield-Jackson Atlanta International Airport through photo and video production. The appointee is required to work in conjunction with the APD Director of Communications and appointed staff to maintain the APD social media pages/sites for: YouTube, Vimeo, ATLNews. Leadership Provided May train and supervise assigned planning technical or professional staff. Minimum Qualifications ? Education and Experience BS/BA in related field; 8+ years? experience in commercial photography, videography, video editing and related field Preferred Education and Experience MBA or equivalent post-graduate education Knowledge, Skills & Abilities This is a partial listing of necessary knowledge?s, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Keen attention to detail and ability to self-audit work Strong math, statistical, and problem solving skills Strong written, verbal and interpersonal relationship and communication skills Ability to multi-task and deliver results in a fast-paced changing environment Ability to analyze information, identify key themes and draw conclusions to resolve problems Knowledge of Software such as: Final Cut Pro, Adobe: Premier, After Affects, Encoder, Photoshop, Photoshop Elements, Microsoft Office products: Word, PowerPoint, Excel Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Apr 02, 2024
Full Time
Position expires: 4.15.24 General Description and Classification Standards Atlanta Police Department full time Videographer position. Supervision Received Works under very general supervision. Essential Duties These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. May perform other duties as assigned. The Position requires the appointee to provide video and photographic services as required for various APD functions and events. The appointee is responsible for analyzing and determining photo/video requirements for projects as outlined by the Director of Marketing and Creative Services Manager to produce compelling photos and videos in support of the initiatives. The position is responsible for the management, maintenance and facilitation of use of the APD public address (PA) sound system. The appointee is responsible for the capture, catalog, and maintenance of an archive of current and past airport photographs and videos. The responsibility will require the appointee to coordinate with internal divisions within APD and the City of Atlanta to remain abreast of new developments (ex: construction, local events directly impacting APD). The position works directly with the creative services staff to capture necessary photographs and videos to incorporate into promotional materials and reports. The position is responsible for applying advanced photo and video production knowledge as well as advanced techniques for each genre to produce professional photographs and broadcast quality video programming for the promotion of APD. The position is responsible for the direction and production of complex promotional materials including broadcast quality video programs, computer-generated graphics for video and media promoting airport activities and services. The appointee is responsible for the operation and maintenance of video and photographic equipment; inclusive of but not limited to: photo and/or video cameras, lenses, tripods, lighting gear, sound recording equipment, computer editing station, digital storage equipment. The position is responsible for the coordination, production and leadership of all APD studio and on/off location video photo projects. The appointee is responsible for the management and orchestration of projects that require assistance from contracted vendors to supply APD with additional video/photographic production services. The appointee is responsible for evaluating and interpreting photo/video unit needs; assessing unit equipment requirements and the submittal of recommendations for improvement. The position will operate a broadcast grade multi-source video editing system, special effects, digital effects generators, video graphics and titling systems, and audio enhancing systems to produce broadcast quality programming. Selects footage, photos and transitions effects either independently or in cooperation with Marketing Director and/or the Creative Services Manager. Serves as director and/or videographer for studio and location production as required The position is responsible for working with and directing talent as required for photo and/or video projects. The appointee is responsible for upholding a strict level of quality control in maintaining the corporate identity of APD and its divisions as well as that of Hartsfield-Jackson Atlanta International Airport through photo and video production. The appointee is required to work in conjunction with the APD Director of Communications and appointed staff to maintain the APD social media pages/sites for: YouTube, Vimeo, ATLNews. Leadership Provided May train and supervise assigned planning technical or professional staff. Minimum Qualifications ? Education and Experience BS/BA in related field; 8+ years? experience in commercial photography, videography, video editing and related field Preferred Education and Experience MBA or equivalent post-graduate education Knowledge, Skills & Abilities This is a partial listing of necessary knowledge?s, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Keen attention to detail and ability to self-audit work Strong math, statistical, and problem solving skills Strong written, verbal and interpersonal relationship and communication skills Ability to multi-task and deliver results in a fast-paced changing environment Ability to analyze information, identify key themes and draw conclusions to resolve problems Knowledge of Software such as: Final Cut Pro, Adobe: Premier, After Affects, Encoder, Photoshop, Photoshop Elements, Microsoft Office products: Word, PowerPoint, Excel Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
Westminster, Colorado
West View Recreation Center, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Guest Relations Clerk position performs work of a varied and routine nature, which includes providing guest service, performing a number of registration functions, point of sale transactions, and/or assisting with other department work. Once trained, employees must be able to perform with minimal supervision in a fast-paced leisure facility environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Learn routine business procedures within 6-month training period and access information. Understand and carry out oral and written instructions Handle consistent cash transactions accurately Assist the public and City staff in a friendly and helpful manner establishing effective working relationships Maintain moderately complex records diligently and accurately Work in a high-usage/fast-paced recreation facility environment Demonstrate knowledge or experience in the operation of standard office equipment including the personal computer, telephone, copy machine, and cash drawers Demonstrate familiarity with Microsoft Windows and recreation software JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks 1. Perform reception and guest relations duties in a fast-paced, high volume environment, which may include: Selling membership passes, taking program registrations, completing point of sale transactions and merchandise sales, making court reservations, taking general admissions, performing ID verifications, and handling high-volume telephone calls Directing individuals to proper locations, providing information, and other activities that serve the center guests Scheduling rooms and birthday parties and assisting with rental requests Maintaining, ordering, and inventorying coffee, office and pro shop supplies, and displays 2. Complete accurate transactions (cash, check, credit card, gift card) and reconcile at end of shift 3. Sort and file various types of correspondence, material, and documents 4. Assist in marketing efforts including proofing seasonal brochures, flyers, and special campaigns 5. Provide information related to department facilities, programs, and activities using phone, e-mail, and personal contacts 6. Monitor guest adherence to facility policies and procedures and report disruptive behavior 7. Assist in the maintenance of various records and manuals such as inventory, activity reports, billing, receipts, membership passes, reservations, and minor financial accounts 8. Assist in the supervision of community service workers and volunteers 9. Maintain lost and found 10. Clean facility by monitoring restrooms and other various cleaning as needed or assigned 11. Maintain regular and punctual attendance Other Duties and Responsibilities for Guest Relations Clerk I 1. Conduct facility tours for potential new members 2. Monitor participants and activities in the facility Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Must be at least 18 years of age Graduation from high school or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Keyboard speed of 25 words per minute Preferred : Familiarity with current computer applications, specifically RecTrac Cash handling experience A minimum of one (1) year customer service experience in a fast-paced environment Knowledge of Spanish and/or other languages Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is both sedentary in nature, and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; computer use; frequent walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, bending, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional kneeling, crawling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, pushing, and pulling of up to ten (10) pounds to move material and supplies; occasional lifting, pushing, and pulling of up to fifty (50)pounds with dollies and carts; infrequent lifting, pushing, and pulling of up to sixty (60) pounds with dollies and carts WORKING CONDITIONS Work is constantly indoors and is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Cash register, telephone, fax machine, photocopy machine, calculator, scanner, books and files, personal computers, and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Drug screen Physical Must be legally entitled to work in the United States Employees not assigned benefits are employees working less than 20 hours a week, temporary employees, seasonal employees, and hourly employees. Closing Date/Time: 5/6/2024 8:30 AM Mountain
Apr 23, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Guest Relations Clerk position performs work of a varied and routine nature, which includes providing guest service, performing a number of registration functions, point of sale transactions, and/or assisting with other department work. Once trained, employees must be able to perform with minimal supervision in a fast-paced leisure facility environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Learn routine business procedures within 6-month training period and access information. Understand and carry out oral and written instructions Handle consistent cash transactions accurately Assist the public and City staff in a friendly and helpful manner establishing effective working relationships Maintain moderately complex records diligently and accurately Work in a high-usage/fast-paced recreation facility environment Demonstrate knowledge or experience in the operation of standard office equipment including the personal computer, telephone, copy machine, and cash drawers Demonstrate familiarity with Microsoft Windows and recreation software JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks 1. Perform reception and guest relations duties in a fast-paced, high volume environment, which may include: Selling membership passes, taking program registrations, completing point of sale transactions and merchandise sales, making court reservations, taking general admissions, performing ID verifications, and handling high-volume telephone calls Directing individuals to proper locations, providing information, and other activities that serve the center guests Scheduling rooms and birthday parties and assisting with rental requests Maintaining, ordering, and inventorying coffee, office and pro shop supplies, and displays 2. Complete accurate transactions (cash, check, credit card, gift card) and reconcile at end of shift 3. Sort and file various types of correspondence, material, and documents 4. Assist in marketing efforts including proofing seasonal brochures, flyers, and special campaigns 5. Provide information related to department facilities, programs, and activities using phone, e-mail, and personal contacts 6. Monitor guest adherence to facility policies and procedures and report disruptive behavior 7. Assist in the maintenance of various records and manuals such as inventory, activity reports, billing, receipts, membership passes, reservations, and minor financial accounts 8. Assist in the supervision of community service workers and volunteers 9. Maintain lost and found 10. Clean facility by monitoring restrooms and other various cleaning as needed or assigned 11. Maintain regular and punctual attendance Other Duties and Responsibilities for Guest Relations Clerk I 1. Conduct facility tours for potential new members 2. Monitor participants and activities in the facility Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Must be at least 18 years of age Graduation from high school or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Keyboard speed of 25 words per minute Preferred : Familiarity with current computer applications, specifically RecTrac Cash handling experience A minimum of one (1) year customer service experience in a fast-paced environment Knowledge of Spanish and/or other languages Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is both sedentary in nature, and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; computer use; frequent walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, bending, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional kneeling, crawling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, pushing, and pulling of up to ten (10) pounds to move material and supplies; occasional lifting, pushing, and pulling of up to fifty (50)pounds with dollies and carts; infrequent lifting, pushing, and pulling of up to sixty (60) pounds with dollies and carts WORKING CONDITIONS Work is constantly indoors and is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Cash register, telephone, fax machine, photocopy machine, calculator, scanner, books and files, personal computers, and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Drug screen Physical Must be legally entitled to work in the United States Employees not assigned benefits are employees working less than 20 hours a week, temporary employees, seasonal employees, and hourly employees. Closing Date/Time: 5/6/2024 8:30 AM Mountain
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Golf Shop Associate position performs work of a varied and routine nature, which includes providing exceptional guest service in Golf Shop and outside on the golf course. This position is responsible for handling money, operating point of sale/tee time computer system and maintain the appearance of the golf shop, as well as pace of play and enforcement of course policies and procedures. This position works at both Legacy Ridge and Walnut Creek Golf Preserve. This position requires the availability to work varied hours including holidays, evening, early mornings, and weekends. Once trained, employees must be able to perform with minimal supervision in a fast-paced environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational, and informational services and resources; and acquiring, developing, and maintaining first-class parks, facilities, open space, and trails. This position works toward the accomplishment of the department's mission: Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that where possible they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Understand and carry out oral and written instructions Demonstrate ability to make decisions recognizing established procedures and practices, and to use resourcefulness and tact in addressing new situations and problems Handle consistent cash transactions accurately Demonstrate ability to perform standard First Aid and CPR JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Works with point of sale, tee time reservation system, answers phones and greets guests in a friendly and professional mannerResponsible for initial and ongoing training of all seasonal, hourly, volunteer and golf personnel on City policies, procedures and golf operations.Updates Daily Stand Up Logs monthly and communicates with golf staff and food and beverage on upcoming eventsOpens and closes the golf shop, cart barn and practice facility, nightly general ledger/cash turn-ins, cart and range work, and sees that all day-to-day operations are performed in accordance with daily policy and proceduresEnsures that the facility is safe for all guests and staff by following policy and proceduresHandles guest payments, cash receipts, gift card, returns and reconcile at end of shiftAssists in marketing efforts including proofing seasonal brochures, flyers and special eventsCoordinates and completes assigned projects in a timely manner at both facilitiesCommunicates, audits and reports operational procedures between both facilitiesMaintains lost and found, rental club inventory and adherence to facility policy and procedureCleans golf shop, including straightening clothes racks, dusting and vacuuming, steaming clothes and inventory managementServes as a professional ambassador of the department and City by maintaining a professional image, exceptional public speaking skills with a creative and energetic approachKnowledge of all facility policies and procedures to act as facility supervisor in the absence of Golf ProfessionalMaintains regular and punctual attendance Other Duties and Responsibilities Monitors and maintains on course pace of play and regulates guest conduct in accordance with policy at each facilityAssists guest with cart check-out, course information, shuttle rides and booking tee timesAssists with day-to-day practice facility, clubhouse, cart fleet set-up, clean-up and presentationAssists Golf Professionals with outside operations, tournament operations and running successful eventsOpens and closes the golf shop, cart barn and practice facility, nightly general ledger/cash turn-ins, cart and range work, and sees that all day-to-day operations are performed in accordance with daily policy and proceduresOrders, organizes, and re-stocks supplies, materials and forms Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City's discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : Must be at least 18 years old High school diploma or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Must possess a valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for employment Preferred : Cash handling experience Retail sales experience A minimum of one (1) year customer service experience in a fast-paced environment Experience working at a golf course or playing golf Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements This position requires a moderate degree of physical stamina and strength, including the ability to: Frequently sit, stand and walk through a multi-level high-use public facility; may run to address an emergency situation Frequently squat, bend, kneel, twist, climb, balance and reach over head to perform daily tasks Occasionally lift, carry, push or pull items weighing up to fifty (50) pounds Frequently use hands and fingers for fine manipulation; frequent use light and firm grasp for golf and recreational equipment Frequently see objects up close to perform office tasks and far away to observe activity for safety hazards or problems Constantly use hearing to interact with guests and staff and recognize trouble outside of view Occasionally use sufficient physical strength, stamina and agility to perform emergency work in various capacities WORKING CONDITIONS Work is constantly performed indoors and outdoors with exposure to extreme temperatures. Work is performed in a public golf course setting in which instruction and basic golf course maintenance are performed year-round. This is a high public contact position having frequent exposure to a very fast-paced environment. This position requires a great deal of communication with golf personnel, the public and outside agencies. Required Materials and Equipment Will be required to use and/or operate cash registers, telephones, calculators, personal computers, keyboards, ten-key calculators, vacuum, and golf carts. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history and when applicable, credit check, driver's license record, education verification Pre-employment drug screen Physical Must be legally entitled to work in the United States We are a caring, courteous, team-oriented organization committed to public service excellence. Employees thrive in a culture that is respectful, professional and diverse. Our work culture encourages passionate, positive and enthusiastic employees. Westminster is a drug-free workplace and an Equal Opportunity Employer. The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 4/29/2024 8:30 AM Mountain
Apr 16, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Golf Shop Associate position performs work of a varied and routine nature, which includes providing exceptional guest service in Golf Shop and outside on the golf course. This position is responsible for handling money, operating point of sale/tee time computer system and maintain the appearance of the golf shop, as well as pace of play and enforcement of course policies and procedures. This position works at both Legacy Ridge and Walnut Creek Golf Preserve. This position requires the availability to work varied hours including holidays, evening, early mornings, and weekends. Once trained, employees must be able to perform with minimal supervision in a fast-paced environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational, and informational services and resources; and acquiring, developing, and maintaining first-class parks, facilities, open space, and trails. This position works toward the accomplishment of the department's mission: Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that where possible they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Understand and carry out oral and written instructions Demonstrate ability to make decisions recognizing established procedures and practices, and to use resourcefulness and tact in addressing new situations and problems Handle consistent cash transactions accurately Demonstrate ability to perform standard First Aid and CPR JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Works with point of sale, tee time reservation system, answers phones and greets guests in a friendly and professional mannerResponsible for initial and ongoing training of all seasonal, hourly, volunteer and golf personnel on City policies, procedures and golf operations.Updates Daily Stand Up Logs monthly and communicates with golf staff and food and beverage on upcoming eventsOpens and closes the golf shop, cart barn and practice facility, nightly general ledger/cash turn-ins, cart and range work, and sees that all day-to-day operations are performed in accordance with daily policy and proceduresEnsures that the facility is safe for all guests and staff by following policy and proceduresHandles guest payments, cash receipts, gift card, returns and reconcile at end of shiftAssists in marketing efforts including proofing seasonal brochures, flyers and special eventsCoordinates and completes assigned projects in a timely manner at both facilitiesCommunicates, audits and reports operational procedures between both facilitiesMaintains lost and found, rental club inventory and adherence to facility policy and procedureCleans golf shop, including straightening clothes racks, dusting and vacuuming, steaming clothes and inventory managementServes as a professional ambassador of the department and City by maintaining a professional image, exceptional public speaking skills with a creative and energetic approachKnowledge of all facility policies and procedures to act as facility supervisor in the absence of Golf ProfessionalMaintains regular and punctual attendance Other Duties and Responsibilities Monitors and maintains on course pace of play and regulates guest conduct in accordance with policy at each facilityAssists guest with cart check-out, course information, shuttle rides and booking tee timesAssists with day-to-day practice facility, clubhouse, cart fleet set-up, clean-up and presentationAssists Golf Professionals with outside operations, tournament operations and running successful eventsOpens and closes the golf shop, cart barn and practice facility, nightly general ledger/cash turn-ins, cart and range work, and sees that all day-to-day operations are performed in accordance with daily policy and proceduresOrders, organizes, and re-stocks supplies, materials and forms Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City's discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : Must be at least 18 years old High school diploma or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Must possess a valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for employment Preferred : Cash handling experience Retail sales experience A minimum of one (1) year customer service experience in a fast-paced environment Experience working at a golf course or playing golf Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements This position requires a moderate degree of physical stamina and strength, including the ability to: Frequently sit, stand and walk through a multi-level high-use public facility; may run to address an emergency situation Frequently squat, bend, kneel, twist, climb, balance and reach over head to perform daily tasks Occasionally lift, carry, push or pull items weighing up to fifty (50) pounds Frequently use hands and fingers for fine manipulation; frequent use light and firm grasp for golf and recreational equipment Frequently see objects up close to perform office tasks and far away to observe activity for safety hazards or problems Constantly use hearing to interact with guests and staff and recognize trouble outside of view Occasionally use sufficient physical strength, stamina and agility to perform emergency work in various capacities WORKING CONDITIONS Work is constantly performed indoors and outdoors with exposure to extreme temperatures. Work is performed in a public golf course setting in which instruction and basic golf course maintenance are performed year-round. This is a high public contact position having frequent exposure to a very fast-paced environment. This position requires a great deal of communication with golf personnel, the public and outside agencies. Required Materials and Equipment Will be required to use and/or operate cash registers, telephones, calculators, personal computers, keyboards, ten-key calculators, vacuum, and golf carts. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history and when applicable, credit check, driver's license record, education verification Pre-employment drug screen Physical Must be legally entitled to work in the United States We are a caring, courteous, team-oriented organization committed to public service excellence. Employees thrive in a culture that is respectful, professional and diverse. Our work culture encourages passionate, positive and enthusiastic employees. Westminster is a drug-free workplace and an Equal Opportunity Employer. The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 4/29/2024 8:30 AM Mountain
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
General Description The Atlanta Police Department (APD) is seeking an engaged and detail-oriented Digital Content Manager - APD Digital Content and Social Media to oversee the social and media communities for APD managed media/ditigal and social media platforms from an engagement and conflict resolution standpoint. The candidate should have good verbal and written skills with an in-depth knowledge of the functions of various social media and online content management, customer service experience, and experience managing an online community. This position reports directly to the Public Affairs Unit (PAU) Director. As the supervisor of the Digital and Social Media team within the Police Department, essential duties include: Essential Duties & Responsibilities Coordination with the PAU Director and PAU Senior Communications Managers to develop content related to the day-to-day operations and updates. Serve as the producer of APD public service announcements, projects, videos (internal and external), and other digital/media content. This position will work with the executive command staff and media outlets as determined by the PAU Director/Supervising Seargeant. Utilizing APD’s Digital and social platforms, provides quality customer service that is clear, concise, and consistent. Working cross-functionally with internal departments to resolve issues using critical thinking, effective communication, and social customer service best practices efficiently and in a timely, productive manner. Supervising activities of the customer engagement team to ensure their interaction with customers are accurate, clear, and provide solutions that reflect positively on the organizations Recognizing and escalating high-priority customer issues Leverage social monitoring and listening skills to identify opportunities and gaps, recommending proactive responses, shortcuts, and other social content needs Produce and analyze reports to better understand the social/digital conversation Stay up-to-date with the latest social media trends, best practices, and technologies Vendor relationships and contract management for social and digital tools and technologies Make strategic decisions on new technologies to increase quality and efficiency such as CRM and AI chatbot technologies. Minimum Qualifications - Education and Experience BS/BA in Marketing, Media/Mass Communications or related field. 5+ years experience in social media, marketing, promotions, project management or related field. A minimum of 8 years direct/related work experience may be considered, in lieu of a degree at the discretion of the hiring manager. Knowledge, Skills & Abilities • Strong written, verbal and interpersonal relationship and communication skills • Keen attention to detail • Strong project management and problem-solving skills • Ability to multitask and deliver results in a fast-paced changing environment • Solutions-oriented approach to communication • Proficient in copy editing and grammar • Experience using CRM tools such as Salesforce, HubSpot, Microsoft Dynamics 365, etc. • Customer relationship development • Contract management • Clerical and administrative skills Preferred Education and Experience Marketing, Digital, Social Media and/or Consumer products in marketing, advertising, promotions or related field
Mar 08, 2024
Full Time
General Description The Atlanta Police Department (APD) is seeking an engaged and detail-oriented Digital Content Manager - APD Digital Content and Social Media to oversee the social and media communities for APD managed media/ditigal and social media platforms from an engagement and conflict resolution standpoint. The candidate should have good verbal and written skills with an in-depth knowledge of the functions of various social media and online content management, customer service experience, and experience managing an online community. This position reports directly to the Public Affairs Unit (PAU) Director. As the supervisor of the Digital and Social Media team within the Police Department, essential duties include: Essential Duties & Responsibilities Coordination with the PAU Director and PAU Senior Communications Managers to develop content related to the day-to-day operations and updates. Serve as the producer of APD public service announcements, projects, videos (internal and external), and other digital/media content. This position will work with the executive command staff and media outlets as determined by the PAU Director/Supervising Seargeant. Utilizing APD’s Digital and social platforms, provides quality customer service that is clear, concise, and consistent. Working cross-functionally with internal departments to resolve issues using critical thinking, effective communication, and social customer service best practices efficiently and in a timely, productive manner. Supervising activities of the customer engagement team to ensure their interaction with customers are accurate, clear, and provide solutions that reflect positively on the organizations Recognizing and escalating high-priority customer issues Leverage social monitoring and listening skills to identify opportunities and gaps, recommending proactive responses, shortcuts, and other social content needs Produce and analyze reports to better understand the social/digital conversation Stay up-to-date with the latest social media trends, best practices, and technologies Vendor relationships and contract management for social and digital tools and technologies Make strategic decisions on new technologies to increase quality and efficiency such as CRM and AI chatbot technologies. Minimum Qualifications - Education and Experience BS/BA in Marketing, Media/Mass Communications or related field. 5+ years experience in social media, marketing, promotions, project management or related field. A minimum of 8 years direct/related work experience may be considered, in lieu of a degree at the discretion of the hiring manager. Knowledge, Skills & Abilities • Strong written, verbal and interpersonal relationship and communication skills • Keen attention to detail • Strong project management and problem-solving skills • Ability to multitask and deliver results in a fast-paced changing environment • Solutions-oriented approach to communication • Proficient in copy editing and grammar • Experience using CRM tools such as Salesforce, HubSpot, Microsoft Dynamics 365, etc. • Customer relationship development • Contract management • Clerical and administrative skills Preferred Education and Experience Marketing, Digital, Social Media and/or Consumer products in marketing, advertising, promotions or related field