CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description CARE MANAGER, TEMPORARY (Level 2-5) (Case Manager Job Code: 9584 Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). The City of Sunnyvale is seeking a Care Manager (Level 2-5) to perform professional social work with older adults and/or families to obtain health, financial, and social services to provide assessments, develop and implement case management plans, and perform related duties as required. This position reports to the Recreation Services Manager and receives occasional instruction or assistance as new or unusual situations arise and are fully aware of operating procedures and policies within the department. What is the Senior Center Care Management Program? A care management program prepares individualized care plans and manages the coordination, procurement, and monitoring of services. In addition, the program provides professional Care Managers to advocate and support older adults (seniors) in their efforts to maintain independence, age successfully, and age with dignity. Essential Job Functions May include, but are not limited to, the following: Support seniors' welfare by connecting them and their families to services and resources available from nonprofits and privately funded organizations; Provide a comprehensive assessment of culturally diverse clients to collect functional, environmental, psychosocial, economic, and health status to determine their needs and create a cost effective care plan; Conduct in-office or in-home visits; Provide comprehensive information and referral services; Provide comprehensive assessment to collect (psycho-social, functional, health, financial, and housing) care planning, service arrangement, and care monitoring; Prepare and present training programs and workshops; Develop support systems to meet client needs by identifying and coordinating a variety of available services; Intermittently interpret and explain simple or complex laws and regulations and elder service programs to clients and the general public; Organize and accomplish all tasks related to assessing the client, developing the care plan, implementing the service plan, conduct follow up, and monitoring of the plan. Maintain a professional relationship with each client; Maintain accurate records and documents. Maintain professional charting and documentation of client progress in a timely fashion. Prepare written reports for City and cooperating agencies. Carry a caseload of 30-45; The position requires good time management skills, organization, oral and written communication skills, and basic computer skills. The ability to work with diverse populations is needed; fluency in a second language is a plus. Familiarity with social services and community resources for older adults is needed; Analyze situations and determine proper course of action by making decisions and utilizing independent judgment, problem solve to assess needs of clients, observe seniors for assessment purposes, and explain regulations and findings to clients and families; Serve as an advocate and a community resource. Process referrals and consults to and from community sources and other Care Managers. Develop and coordinate promotional information for seminars and social service programs; Work with various cultural and ethnic groups in a tactful and effective manner; obtain information through questioning; establish and maintain effective casework relationships with clients; Professional Development: Participate in workshops, seminars, and meetings which help increase understanding and growth in Care Management (continuing education); Assist in the recruitment, training, supervision, and support of volunteers and part-time staff; Function as a member of the Senior Center staff team. Participate in meetings and related activities as required. Ensure compliance with City policies and procedures; Provide on-going communication with the Recreation Services Manager regarding significant occurrences, problems, or potential problems affecting clients or staff; Establish and maintain knowledge of community resources. Establish a rapport with community agencies and representatives. WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting, and stooping in the performance of activities. The position also requires grasping, repetitive hand movement, and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications The minimum qualifications for education and experience can be met in the following way: Care Manager Level 1: Must be at least 18 years old. High School Diploma, GED or equivalent; Possession of or able to obtain a valid CPR and First Aid certification (course may be taken after hire); College/University student enrolled in an accredited program in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Able to use a computer, calculator, telephone, and photocopy machine; Communicate clearly and concisely, both orally and in writing; Establish and maintain effective working relationships with those contacted in the course of work. Knowledge of: Principles and practices of social work as applied to senior populations; Principles and techniques of interviewing, mental health, diagnostic assessment, and a variety of counseling methods; Medical, psychological, educational, social service, legal, and community resources; Local, state, and national social service programs for older adults including but not limited to: Medicare, Medi-Cal, Social Security, State Disability Insurance, Supplemental Security Income, Housing Assistance Programs, Immigration & Naturalization Services, US Citizenship Procedures, Food Programs, Low-Income Assistance Programs, In Home Supportive Services, and Transportation Services; Signs and symptoms of mental illness and diseases which cause memory loss; understand cultural influences on behavior; identify need for services; analyze and assess elders and caregivers by active listening and direct observation. Family dynamics and human behavior related to the aging process; Cultural influences on behavior in a multicultural community; Laws and regulations regarding elder abuse and functions of public assistance and social service systems. Care Managers Level 2-3: The above, plus A Bachelor's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Two (2) years of Care Management experience will be considered. OR A Master's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; One (1) year of Care Management experience with the older adult population. Care Managers Level 4-5: The above, plus A Bachelor's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Four (4) years of Care Management experience will be considered. OR A Master's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Two (2) year of Care Management experience with the older adult population. Licenses/Certificates Possession at time of hire and continued maintenance of a valid California Class C Drivers' License and a safe driving record. DESIRABLE QUALIFICATIONS Bilingual in Spanish, Mandarin or Farsi. Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS Applications competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education.Qualified applicants will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand, HR Technician at: fbrand@sunnyvale.ca.gov or 408-730-3015 for recruitment updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (original copy of the diploma or college/university transcripts). Documents may be attached to the online application or emailed to fbrand@sunnyvale.ca.gov. A valid California Class C driver's license and a safe driving record is required for this position at the time of appointment. Should you move forward to be hired for this position, you will be required to turn in a current copy of your DMV driving record. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Trenton Hill, Recreation Manager, at 408-730-7378 or by email to thill@sunnyvale.ca.gov .For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Apr 21, 2024
Full Time
Description CARE MANAGER, TEMPORARY (Level 2-5) (Case Manager Job Code: 9584 Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). The City of Sunnyvale is seeking a Care Manager (Level 2-5) to perform professional social work with older adults and/or families to obtain health, financial, and social services to provide assessments, develop and implement case management plans, and perform related duties as required. This position reports to the Recreation Services Manager and receives occasional instruction or assistance as new or unusual situations arise and are fully aware of operating procedures and policies within the department. What is the Senior Center Care Management Program? A care management program prepares individualized care plans and manages the coordination, procurement, and monitoring of services. In addition, the program provides professional Care Managers to advocate and support older adults (seniors) in their efforts to maintain independence, age successfully, and age with dignity. Essential Job Functions May include, but are not limited to, the following: Support seniors' welfare by connecting them and their families to services and resources available from nonprofits and privately funded organizations; Provide a comprehensive assessment of culturally diverse clients to collect functional, environmental, psychosocial, economic, and health status to determine their needs and create a cost effective care plan; Conduct in-office or in-home visits; Provide comprehensive information and referral services; Provide comprehensive assessment to collect (psycho-social, functional, health, financial, and housing) care planning, service arrangement, and care monitoring; Prepare and present training programs and workshops; Develop support systems to meet client needs by identifying and coordinating a variety of available services; Intermittently interpret and explain simple or complex laws and regulations and elder service programs to clients and the general public; Organize and accomplish all tasks related to assessing the client, developing the care plan, implementing the service plan, conduct follow up, and monitoring of the plan. Maintain a professional relationship with each client; Maintain accurate records and documents. Maintain professional charting and documentation of client progress in a timely fashion. Prepare written reports for City and cooperating agencies. Carry a caseload of 30-45; The position requires good time management skills, organization, oral and written communication skills, and basic computer skills. The ability to work with diverse populations is needed; fluency in a second language is a plus. Familiarity with social services and community resources for older adults is needed; Analyze situations and determine proper course of action by making decisions and utilizing independent judgment, problem solve to assess needs of clients, observe seniors for assessment purposes, and explain regulations and findings to clients and families; Serve as an advocate and a community resource. Process referrals and consults to and from community sources and other Care Managers. Develop and coordinate promotional information for seminars and social service programs; Work with various cultural and ethnic groups in a tactful and effective manner; obtain information through questioning; establish and maintain effective casework relationships with clients; Professional Development: Participate in workshops, seminars, and meetings which help increase understanding and growth in Care Management (continuing education); Assist in the recruitment, training, supervision, and support of volunteers and part-time staff; Function as a member of the Senior Center staff team. Participate in meetings and related activities as required. Ensure compliance with City policies and procedures; Provide on-going communication with the Recreation Services Manager regarding significant occurrences, problems, or potential problems affecting clients or staff; Establish and maintain knowledge of community resources. Establish a rapport with community agencies and representatives. WORKING CONDITIONS Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting, and stooping in the performance of activities. The position also requires grasping, repetitive hand movement, and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications The minimum qualifications for education and experience can be met in the following way: Care Manager Level 1: Must be at least 18 years old. High School Diploma, GED or equivalent; Possession of or able to obtain a valid CPR and First Aid certification (course may be taken after hire); College/University student enrolled in an accredited program in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Able to use a computer, calculator, telephone, and photocopy machine; Communicate clearly and concisely, both orally and in writing; Establish and maintain effective working relationships with those contacted in the course of work. Knowledge of: Principles and practices of social work as applied to senior populations; Principles and techniques of interviewing, mental health, diagnostic assessment, and a variety of counseling methods; Medical, psychological, educational, social service, legal, and community resources; Local, state, and national social service programs for older adults including but not limited to: Medicare, Medi-Cal, Social Security, State Disability Insurance, Supplemental Security Income, Housing Assistance Programs, Immigration & Naturalization Services, US Citizenship Procedures, Food Programs, Low-Income Assistance Programs, In Home Supportive Services, and Transportation Services; Signs and symptoms of mental illness and diseases which cause memory loss; understand cultural influences on behavior; identify need for services; analyze and assess elders and caregivers by active listening and direct observation. Family dynamics and human behavior related to the aging process; Cultural influences on behavior in a multicultural community; Laws and regulations regarding elder abuse and functions of public assistance and social service systems. Care Managers Level 2-3: The above, plus A Bachelor's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Two (2) years of Care Management experience will be considered. OR A Master's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; One (1) year of Care Management experience with the older adult population. Care Managers Level 4-5: The above, plus A Bachelor's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Four (4) years of Care Management experience will be considered. OR A Master's Degree in Social Work, Gerontology, Psychology, Sociology, Counseling, Rehabilitation or other related field; Two (2) year of Care Management experience with the older adult population. Licenses/Certificates Possession at time of hire and continued maintenance of a valid California Class C Drivers' License and a safe driving record. DESIRABLE QUALIFICATIONS Bilingual in Spanish, Mandarin or Farsi. Application and Selection Process If you are interested in this opportunity, please submit a completed application and responses to the supplemental questions to the Department of Human Resources. City application forms, completed in full and responses to the supplemental questions are required. Candidates are asked to fully describe any training, education, experience and/or skills relevant to this position. Resumes are not accepted in lieu of the application, please do not indicate "see resume." Applications may be submitted online through the City's employment page; go to Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will also not be accepted. Please submit application materials as soon as possible to be considered for this position as this job posting may close without notice. SELECTION PROCESS Applications competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education.Qualified applicants will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand, HR Technician at: fbrand@sunnyvale.ca.gov or 408-730-3015 for recruitment updates. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly- hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Any successful candidate selected by the hiring department will be required to submit proof of education (original copy of the diploma or college/university transcripts). Documents may be attached to the online application or emailed to fbrand@sunnyvale.ca.gov. A valid California Class C driver's license and a safe driving record is required for this position at the time of appointment. Should you move forward to be hired for this position, you will be required to turn in a current copy of your DMV driving record. ADDITIONAL INFORMATION For more information regarding this employment opportunity, contact Trenton Hill, Recreation Manager, at 408-730-7378 or by email to thill@sunnyvale.ca.gov .For information relating to the application process contact Faye Brand, Human Resources Technician at 408-730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Bring your enthusiasm and behavioral health experience to the County of Sonoma’s Department of Health Services as a Quality Manager! Starting salary up to $70.12/hour ($146,348/year), PLUS a competitive total compensation package!* This recruitment is being conducted to fill one full-time Quality Improvement Manager position and one full-time Quality Assurance Manager position in the Department of Health Services. If you are interested in one or both positions, we encourage you to apply to this recruitment! The Position The Quality Manager positions work in the Behavioral Health Division's Quality Assessment & Performance Improvement (QAPI) section. These positions work collaboratively with interdisciplinary teams, which can include Behavioral Health professionals, Program Planning and Evaluation Analysts, and clerical staff. They ensure California Department of Health Care Services compliance related to quality assurance, system monitoring, care coordination, access and information requirements, beneficiary rights and protections, and other regulatory requirements. The Quality Managers will work cross-functionally with Division Managers and Administrative Units to ensure and improve the quality of Behavioral Health services. In addition to integrity, tact, and patience, as an ideal candidate to join this team, you will possess: A license, certification, or registration in a behavioral health-related discipline (e.g. Licensed Clinical Social Worker, Marriage and Family Therapist, Registered Nurse, Licensed Psychologist) Knowledge of California Department of Health Care Services regulations Experience analyzing and interpreting client care data to make data-driven recommendations Excellent communication and presentation skills Experience with project planning, design, implementation, and evaluation Experience providing training to multiple levels of staffing Responsibilities of the Quality Improvement Manager position include: Developing and evaluating the Behavioral Health Division's Quality Improvement Workplan Designing, managing, and monitoring the Behavioral Health Division's goals, data, and performance improvement projects to improve the beneficiary experience of service Leading the annual External Quality Review, which includes preparing, coordinating, and performing annual report follow-up Administering the annual consumer perception survey Coordinating network adequacy data submissions to the Department of Health Care Services and collaborating for any subsequent corrective action plans Overseeing all Behavioral Health Division credentialing requirements Steering Sonoma County's Quality Improvement Committee to make positive changes in the Behavioral Health delivery system Managing all Behavioral Health Division data requests Responsibilities of the Quality Assurance Manager position include: Supporting the operationalization of state, federal, and county laws and regulations through analyzing, drafting, and implementing policies, procedures and forms Overseeing beneficiary problem resolution processes, including grievances process and appeals Managing mental health Medi-Cal site certification processes Assisting with the implementation of Plans of Correction associated with periodic Department of Health Care Services reviews/audits Creating and conducting staff training to respond to identified quality assurance opportunities Engaging in continuous quality assurance analysis to ensure effective policy implementation and monitoring by creating reports and reviewing statistical trends Working collaboratively with Managed Care Plan partners to ensure consistent and appropriate care coordination across different settings Ensuring compliance with the contracts the Behavioral Health Division has with the Department of Health Care Services For further information regarding the department and its programs, services, and partnerships, please visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Patient Care Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited school nursing, academic course work in health care, hospital or nursing administration, medical records, psychology counseling or social work or a related field will meet these required knowledge and abilities. Experience: Any combination of training and experience that will provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in an acute care hospital or other equally responsible health profession experience including some training or experience in performing patient's rights advocacy, utilization review or quality assurance or infection control or experience analyzing health care or nursing systems and programs could provide this opportunity. License: Possession of a valid California license as a Registered Nurse or license, registration or certification in another related health discipline. Knowledge, Skills, and Abilities Thorough knowledge of: relative importance of problems effecting the respective areas of responsibility. Considerable knowledge of: various methods of assessing professional care and services; the applicable laws, rules, regulations and regulatory agency requirements related to assigned area of responsibility; medical terminology, hospital routines, and policies and procedures. Working knowledge of: the various specialty areas within the Resource Management Program. Knowledge of: appropriate financial reporting and statistical design, methodology, presentation and interpretation; the principles and practices of consultation and training. Ability to: recognize resource management and patient care problems or potential problems in their early stages; utilize various methods of assessing the utilization and quality of services and care provided; communicate effectively with persons of varying backgrounds; influence physicians, staff, other managers into accepting changes required by the resource management program; advocate on behalf of patients and clients using behavior that will provide the best opportunity for a reasonable resolution of the complaint; establish and maintain cooperative working relationships with other hospital and Mental Health Department personnel and others who have an interest in quality patient care; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving medical, administrative and management problems; write comprehensive reports; analyze problems accurately and to take effective course of action; give and follow oral and written directions of a technical and professional nature in detail; interact with patients and professional staff sympathetically and tactfully in difficult and sensitive situations; establish and maintain cooperative working relationships with other hospital personnel; interpret medical charts, records and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Position Information Bring your enthusiasm and behavioral health experience to the County of Sonoma’s Department of Health Services as a Quality Manager! Starting salary up to $70.12/hour ($146,348/year), PLUS a competitive total compensation package!* This recruitment is being conducted to fill one full-time Quality Improvement Manager position and one full-time Quality Assurance Manager position in the Department of Health Services. If you are interested in one or both positions, we encourage you to apply to this recruitment! The Position The Quality Manager positions work in the Behavioral Health Division's Quality Assessment & Performance Improvement (QAPI) section. These positions work collaboratively with interdisciplinary teams, which can include Behavioral Health professionals, Program Planning and Evaluation Analysts, and clerical staff. They ensure California Department of Health Care Services compliance related to quality assurance, system monitoring, care coordination, access and information requirements, beneficiary rights and protections, and other regulatory requirements. The Quality Managers will work cross-functionally with Division Managers and Administrative Units to ensure and improve the quality of Behavioral Health services. In addition to integrity, tact, and patience, as an ideal candidate to join this team, you will possess: A license, certification, or registration in a behavioral health-related discipline (e.g. Licensed Clinical Social Worker, Marriage and Family Therapist, Registered Nurse, Licensed Psychologist) Knowledge of California Department of Health Care Services regulations Experience analyzing and interpreting client care data to make data-driven recommendations Excellent communication and presentation skills Experience with project planning, design, implementation, and evaluation Experience providing training to multiple levels of staffing Responsibilities of the Quality Improvement Manager position include: Developing and evaluating the Behavioral Health Division's Quality Improvement Workplan Designing, managing, and monitoring the Behavioral Health Division's goals, data, and performance improvement projects to improve the beneficiary experience of service Leading the annual External Quality Review, which includes preparing, coordinating, and performing annual report follow-up Administering the annual consumer perception survey Coordinating network adequacy data submissions to the Department of Health Care Services and collaborating for any subsequent corrective action plans Overseeing all Behavioral Health Division credentialing requirements Steering Sonoma County's Quality Improvement Committee to make positive changes in the Behavioral Health delivery system Managing all Behavioral Health Division data requests Responsibilities of the Quality Assurance Manager position include: Supporting the operationalization of state, federal, and county laws and regulations through analyzing, drafting, and implementing policies, procedures and forms Overseeing beneficiary problem resolution processes, including grievances process and appeals Managing mental health Medi-Cal site certification processes Assisting with the implementation of Plans of Correction associated with periodic Department of Health Care Services reviews/audits Creating and conducting staff training to respond to identified quality assurance opportunities Engaging in continuous quality assurance analysis to ensure effective policy implementation and monitoring by creating reports and reviewing statistical trends Working collaboratively with Managed Care Plan partners to ensure consistent and appropriate care coordination across different settings Ensuring compliance with the contracts the Behavioral Health Division has with the Department of Health Care Services For further information regarding the department and its programs, services, and partnerships, please visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Patient Care Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited school nursing, academic course work in health care, hospital or nursing administration, medical records, psychology counseling or social work or a related field will meet these required knowledge and abilities. Experience: Any combination of training and experience that will provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in an acute care hospital or other equally responsible health profession experience including some training or experience in performing patient's rights advocacy, utilization review or quality assurance or infection control or experience analyzing health care or nursing systems and programs could provide this opportunity. License: Possession of a valid California license as a Registered Nurse or license, registration or certification in another related health discipline. Knowledge, Skills, and Abilities Thorough knowledge of: relative importance of problems effecting the respective areas of responsibility. Considerable knowledge of: various methods of assessing professional care and services; the applicable laws, rules, regulations and regulatory agency requirements related to assigned area of responsibility; medical terminology, hospital routines, and policies and procedures. Working knowledge of: the various specialty areas within the Resource Management Program. Knowledge of: appropriate financial reporting and statistical design, methodology, presentation and interpretation; the principles and practices of consultation and training. Ability to: recognize resource management and patient care problems or potential problems in their early stages; utilize various methods of assessing the utilization and quality of services and care provided; communicate effectively with persons of varying backgrounds; influence physicians, staff, other managers into accepting changes required by the resource management program; advocate on behalf of patients and clients using behavior that will provide the best opportunity for a reasonable resolution of the complaint; establish and maintain cooperative working relationships with other hospital and Mental Health Department personnel and others who have an interest in quality patient care; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving medical, administrative and management problems; write comprehensive reports; analyze problems accurately and to take effective course of action; give and follow oral and written directions of a technical and professional nature in detail; interact with patients and professional staff sympathetically and tactfully in difficult and sensitive situations; establish and maintain cooperative working relationships with other hospital personnel; interpret medical charts, records and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Diversity, Equity, and Inclusion Manager (Public Information & Affairs Manager) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Diversity, Equity, and Inclusion Manager positions. This list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY This recruitment will remain open on a continuous basis until the County's needs are met. The first round of consideration will be on December 6, 2023. Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. COUNTY OF ORANGE The County of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,200 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. THE OPPORTUNITY Under the direction of the Deputy Director for Community and Government Relations, the Diversity, Equity, and Inclusion Manager will lead agency-wide efforts to: Cultivate a diverse and culturally competent workforce; and Utilize data to address disparities within the local population in regards to client access, utilization, and outcomes. You will be empowered to develop the first formal DEI plan for one of the largest public agency in Orange County. The goal is to embed diversity, equity, and inclusion principles, policies, and processes not only within all areas of SSA, but also ensuring that these considerations are incorporated in key decision making processes, in support of our clients, staff, and community. The primary duties of this position will include: Building strong relationships within SSA (from executive leadership to junior staff) to drive awareness, commitment, and accountability for the DEI plan; Advising the Community Engagement Team on its outreach plan to align with the organization's ethos on equity and inclusion; Guiding the Communications Team on its strategic communications plan to ensure communications are culturally appropriate and contains inclusive messaging; Collaborating with Human Resources, executive leadership, and supervisors to ensure that SSA recruits and retains a diverse and culturally competent workforce; and Recommending program initiatives to address disparities in client access, utilization, and outcomes. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess at least two (2) years of relevant experience in organizing or working with diversity, equity, and inclusion initiatives in an organization, including one (1) year of supervisory experience. Candidates must also possess at least two (2) years of experience collecting and analyzing volumes of data, and making recommendations and decisions based on that data. In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies: Technical Knowledge & Experience Exposure to equity and diversity work in relation to social services programs Utilizing technical knowledge to support equitable outcomes through culturally competent policies, programs, and services Experienced in large-scale program development and implementation Ability to develop, gather, analyze data to make recommendations on program and policy design with respect to equity and diversity Leadership & Communication Constructively leading difficult conversation with all levels of staff Responding effectively, both verbally and in writing, to relay information appropriately to various audiences Navigating interpersonal, cultural, and/or organizational challenges surrounding equity issues and diversity concerns Problem Solving Anticipating potential diversity, equity, and inclusion issues within SSA programs and proactively finding alternative solutions Implementing innovative approaches to improve current program processes Planning and organizing projects to meet established timelines while balance the demands of short-term and long-term goals SPECIAL QUALIFICATIONS Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e., degree, license or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Information and Affairs Manager, including physical & mental requirements and environmental & working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Joanne Li at 714-834-7327 or Joanne.Li@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION Diversity, Equity, and Inclusion Manager (Public Information & Affairs Manager) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Diversity, Equity, and Inclusion Manager positions. This list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY This recruitment will remain open on a continuous basis until the County's needs are met. The first round of consideration will be on December 6, 2023. Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. COUNTY OF ORANGE The County of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,200 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. THE OPPORTUNITY Under the direction of the Deputy Director for Community and Government Relations, the Diversity, Equity, and Inclusion Manager will lead agency-wide efforts to: Cultivate a diverse and culturally competent workforce; and Utilize data to address disparities within the local population in regards to client access, utilization, and outcomes. You will be empowered to develop the first formal DEI plan for one of the largest public agency in Orange County. The goal is to embed diversity, equity, and inclusion principles, policies, and processes not only within all areas of SSA, but also ensuring that these considerations are incorporated in key decision making processes, in support of our clients, staff, and community. The primary duties of this position will include: Building strong relationships within SSA (from executive leadership to junior staff) to drive awareness, commitment, and accountability for the DEI plan; Advising the Community Engagement Team on its outreach plan to align with the organization's ethos on equity and inclusion; Guiding the Communications Team on its strategic communications plan to ensure communications are culturally appropriate and contains inclusive messaging; Collaborating with Human Resources, executive leadership, and supervisors to ensure that SSA recruits and retains a diverse and culturally competent workforce; and Recommending program initiatives to address disparities in client access, utilization, and outcomes. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess at least two (2) years of relevant experience in organizing or working with diversity, equity, and inclusion initiatives in an organization, including one (1) year of supervisory experience. Candidates must also possess at least two (2) years of experience collecting and analyzing volumes of data, and making recommendations and decisions based on that data. In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies: Technical Knowledge & Experience Exposure to equity and diversity work in relation to social services programs Utilizing technical knowledge to support equitable outcomes through culturally competent policies, programs, and services Experienced in large-scale program development and implementation Ability to develop, gather, analyze data to make recommendations on program and policy design with respect to equity and diversity Leadership & Communication Constructively leading difficult conversation with all levels of staff Responding effectively, both verbally and in writing, to relay information appropriately to various audiences Navigating interpersonal, cultural, and/or organizational challenges surrounding equity issues and diversity concerns Problem Solving Anticipating potential diversity, equity, and inclusion issues within SSA programs and proactively finding alternative solutions Implementing innovative approaches to improve current program processes Planning and organizing projects to meet established timelines while balance the demands of short-term and long-term goals SPECIAL QUALIFICATIONS Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e., degree, license or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Information and Affairs Manager, including physical & mental requirements and environmental & working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Joanne Li at 714-834-7327 or Joanne.Li@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Nevada County, CA
Grass Valley, California, United States
Definition and Class Characteristics * * * $5,000 NEW-HIRE SIGNING BONUS * * * RELOCATION ALLOWANCE ALSO AVAILABLE TO QUALIFIED CANDIDATES! Join a fantastic group of dedicated mental health practitioners in this role of Behavioral Health Quality Assurance Manager. Your experience in understanding the complicated web of Mental Health Services Act, Medicare, Medi-Cal, Drug Medi-Cal Organized Delivery Systems, and other related systems of care are needed in this role. Help ensure compliance with state regulations while also assisting the department in understanding and improving the quality of care. This is an exciting time in the behavioral health world with expanded opportunities and changing expectations, and in this role you can help shape critical programs and services to meet the needs of the community. A licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency is what we're looking for. Key competencies include the ability to develop complicated plans and projects and gain cooperation among staff for their fulfillment. Trustful leadership, follow-through, and an ability to keep an eye on what's going on at the State and Federal levels which may impact us, are all key attributes. The QA Manager will focus primarily on the following duties: Provide guidance to the Director, Behavioral Health, related to mental health and substance use disorder (SUD) programs and activities. Work closely with Division managers in developing program policies which meet federal, state, and local government requirements. Provide lead direction to clinical staff regarding quality assurance programs and expected outcomes. Oversee the preparation and implementation of four Performance Improvement Projects. Prepare and implement the Quality Improvement Work Plan, Cultural Competency Plan, and the SUD Implementation Plan. Plan and implement multi-faceted training for NCBH employees and contract providers and plan and implement State-mandated client satisfaction and provider satisfaction surveys. Participate in the implementation of an Electronic Health record and billing system Review and certify all network and organizational providers for compliance with state/federal Medi-Cal and DMC-ODS requirements and process all required filings for certification and recertification. Work with other department staff to develop strategies for measuring and improving the quality of services. Looking for work-life balance? This position is full-time and benefitted, receiving a generous leave program which compounds as tenure increases. Combined with 11 standard holidays and 2 floating holidays per year, flexible schedules, it’s clear that Nevada County cares for and supports employees striving for a balanced, healthy work and home life. The County of Nevada offers an extensive benefit package for our regular staff members. In addition to a wide choice of medical plans and excellent dental and vision plans, our staff enjoy a full range of other benefits including complementary and voluntary life insurance, flexible spending accounts for medical expenses and dependent care, CalPERS retirement, a deferred compensation plan with both 457(b) and Roth options, and a tuition reimbursement program. Nevada County is also a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education. You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We aim to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Learn more here about this job and the minimum qualifications. Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
Apr 05, 2024
Full Time
Definition and Class Characteristics * * * $5,000 NEW-HIRE SIGNING BONUS * * * RELOCATION ALLOWANCE ALSO AVAILABLE TO QUALIFIED CANDIDATES! Join a fantastic group of dedicated mental health practitioners in this role of Behavioral Health Quality Assurance Manager. Your experience in understanding the complicated web of Mental Health Services Act, Medicare, Medi-Cal, Drug Medi-Cal Organized Delivery Systems, and other related systems of care are needed in this role. Help ensure compliance with state regulations while also assisting the department in understanding and improving the quality of care. This is an exciting time in the behavioral health world with expanded opportunities and changing expectations, and in this role you can help shape critical programs and services to meet the needs of the community. A licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency is what we're looking for. Key competencies include the ability to develop complicated plans and projects and gain cooperation among staff for their fulfillment. Trustful leadership, follow-through, and an ability to keep an eye on what's going on at the State and Federal levels which may impact us, are all key attributes. The QA Manager will focus primarily on the following duties: Provide guidance to the Director, Behavioral Health, related to mental health and substance use disorder (SUD) programs and activities. Work closely with Division managers in developing program policies which meet federal, state, and local government requirements. Provide lead direction to clinical staff regarding quality assurance programs and expected outcomes. Oversee the preparation and implementation of four Performance Improvement Projects. Prepare and implement the Quality Improvement Work Plan, Cultural Competency Plan, and the SUD Implementation Plan. Plan and implement multi-faceted training for NCBH employees and contract providers and plan and implement State-mandated client satisfaction and provider satisfaction surveys. Participate in the implementation of an Electronic Health record and billing system Review and certify all network and organizational providers for compliance with state/federal Medi-Cal and DMC-ODS requirements and process all required filings for certification and recertification. Work with other department staff to develop strategies for measuring and improving the quality of services. Looking for work-life balance? This position is full-time and benefitted, receiving a generous leave program which compounds as tenure increases. Combined with 11 standard holidays and 2 floating holidays per year, flexible schedules, it’s clear that Nevada County cares for and supports employees striving for a balanced, healthy work and home life. The County of Nevada offers an extensive benefit package for our regular staff members. In addition to a wide choice of medical plans and excellent dental and vision plans, our staff enjoy a full range of other benefits including complementary and voluntary life insurance, flexible spending accounts for medical expenses and dependent care, CalPERS retirement, a deferred compensation plan with both 457(b) and Roth options, and a tuition reimbursement program. Nevada County is also a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education. You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We aim to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Learn more here about this job and the minimum qualifications. Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION ASSET MANAGER (Business Services Analyst) SALARY INFORMATION This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open to the public eligible list to fill current and future Business Services Analyst positions with this specialty. This recruitment may also be used to fill positions in similar and/or lower level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Wednesday , May 1, 2024 at 11:59 PM (PST). OC FLEET SERVICES OC Fleet Services (OCFS) is responsible for vehicle life-cycle management, maintenance/repair, and compliance with State and Federal emissions requirements. OCFS provides responsive, cost effective fleet services to agencies/departments of the County of Orange. They assure safe and properly maintained public fleet vehicles to the internal service customers. OCFS is a service area of OC Public Works. For more information on OC Public Works click here. For more information on the County of Orange click here . THE OPPORTUNITY The Asset Manager (Business Services Analyst) is assigned to the Fleet Administration Unit and reports directly to the Fleet Administration Manager (Operations & Maintenance Manager, Senior). The incumbent will assist with day-to-day fleet administration and systems. This position has a full range of analytical duties including problem identification, information gathering, analysis, development of alternative resolutions and makes final recommendations to management or other County personnel. Duties and responsibilities may include, but are not limited to: Coordinate and manage vehicle specification development Research and prepare specifications using a variety of sources for the purchase of new and replacement equipment Research and troubleshoot all fuel pump issues throughout the County of Orange Work closely with executive management and purchasing staff to monitor the annual procurement of fixed asset equipment Develop and manage various reports relating to fuel usage, client requests, etc. Serve as liaison with vendors, OCPW Purchasing, IT staff, and customers DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The successful candidate will demonstrate t hree (3) or more years of professional fleet administration experience with at least one (1) year including supervisory experience. In addition, the ideal candidate will possess knowledge and experience in the following core competencies: Technical Experience & Knowledge Research, analyze, and determine equipment needs and utilization Procurement for vehicles, materials, and parts Bid specifications for acquisition of vehicles and equipment Applicable laws, regulations, codes polices, and procedures related to fleet administration Manual methods and computer programs used in record keeping, inventory control and maintenance programs Knowledge of South Coast Air Quality Management District (SCAQMD) clean air rules Leadership l Management Skills Provide guidance, training, and direction to staff Maintain positive working relationships with clients, peers, subordinates, key stakeholders, and executives Motivate staff to promote productivity and efficiency Inspire team toward a common vision and foster trust and ethics Strategic Planning l Analytical Skills Knowledge and experience in identifying problems, solving them, acting decisively and showing good judgment Show initiative in researching data from a variety of sources Analyze all aspects of financial and operational performance and prepare recommendations to management for use in making critical financial decisions Ability to work independently in prioritizing work, responding to client needs, and meeting established deadlines Communication Skills Ability to communicate professionally with a wide range of stakeholders, including executive management, county employees, tradespeople, contractors, vendors and the public Write clear and concise, composing informative and convincing memos, emails, letter, reports, and other documents Ability to facilitate inter-agency process improvement initiatives and development of work relationships across County agencies MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for Business Services Analyst . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitment, contact Sarah Correa at 714-667-9667 or by email at sarah.correa@ocpw.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/1/2024 11:59 PM Pacific
Apr 19, 2024
Full Time
CAREER DESCRIPTION ASSET MANAGER (Business Services Analyst) SALARY INFORMATION This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open to the public eligible list to fill current and future Business Services Analyst positions with this specialty. This recruitment may also be used to fill positions in similar and/or lower level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Wednesday , May 1, 2024 at 11:59 PM (PST). OC FLEET SERVICES OC Fleet Services (OCFS) is responsible for vehicle life-cycle management, maintenance/repair, and compliance with State and Federal emissions requirements. OCFS provides responsive, cost effective fleet services to agencies/departments of the County of Orange. They assure safe and properly maintained public fleet vehicles to the internal service customers. OCFS is a service area of OC Public Works. For more information on OC Public Works click here. For more information on the County of Orange click here . THE OPPORTUNITY The Asset Manager (Business Services Analyst) is assigned to the Fleet Administration Unit and reports directly to the Fleet Administration Manager (Operations & Maintenance Manager, Senior). The incumbent will assist with day-to-day fleet administration and systems. This position has a full range of analytical duties including problem identification, information gathering, analysis, development of alternative resolutions and makes final recommendations to management or other County personnel. Duties and responsibilities may include, but are not limited to: Coordinate and manage vehicle specification development Research and prepare specifications using a variety of sources for the purchase of new and replacement equipment Research and troubleshoot all fuel pump issues throughout the County of Orange Work closely with executive management and purchasing staff to monitor the annual procurement of fixed asset equipment Develop and manage various reports relating to fuel usage, client requests, etc. Serve as liaison with vendors, OCPW Purchasing, IT staff, and customers DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The successful candidate will demonstrate t hree (3) or more years of professional fleet administration experience with at least one (1) year including supervisory experience. In addition, the ideal candidate will possess knowledge and experience in the following core competencies: Technical Experience & Knowledge Research, analyze, and determine equipment needs and utilization Procurement for vehicles, materials, and parts Bid specifications for acquisition of vehicles and equipment Applicable laws, regulations, codes polices, and procedures related to fleet administration Manual methods and computer programs used in record keeping, inventory control and maintenance programs Knowledge of South Coast Air Quality Management District (SCAQMD) clean air rules Leadership l Management Skills Provide guidance, training, and direction to staff Maintain positive working relationships with clients, peers, subordinates, key stakeholders, and executives Motivate staff to promote productivity and efficiency Inspire team toward a common vision and foster trust and ethics Strategic Planning l Analytical Skills Knowledge and experience in identifying problems, solving them, acting decisively and showing good judgment Show initiative in researching data from a variety of sources Analyze all aspects of financial and operational performance and prepare recommendations to management for use in making critical financial decisions Ability to work independently in prioritizing work, responding to client needs, and meeting established deadlines Communication Skills Ability to communicate professionally with a wide range of stakeholders, including executive management, county employees, tradespeople, contractors, vendors and the public Write clear and concise, composing informative and convincing memos, emails, letter, reports, and other documents Ability to facilitate inter-agency process improvement initiatives and development of work relationships across County agencies MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for Business Services Analyst . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitment, contact Sarah Correa at 714-667-9667 or by email at sarah.correa@ocpw.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/1/2024 11:59 PM Pacific
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Medical Case Manager (LVN) (Concurrent Review) Job Description Department(s): Utilization Management (Concurrent Review) Reports to: Supervisor, Utilization Management (Concurrent Review) FLSA status: Non-Exempt Salary Grade: K - $70,000 - $114,268 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, February 15, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Medical Case Manager (LVN) (Concurrent Review) will be responsible for providing case management intervention on behalf of members with short term, stable and predictable courses of illnesses. The incumbent will be responsible for answering the medical appropriateness, quality and cost effectiveness of proposed hospital/medical/surgical services in accordance with established criteria. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Analyzes requests with the objective of monitoring utilization of services, this includes medical appropriateness and identifying potential high cost, complex cases for out-patient case management intervention. Reviews and evaluates proposed services utilizing medical criteria and/or established policies and procedures. Determines the appropriate action for the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Reviews inpatient setting requests to determine if surgery and/or medical care is appropriate. Identifies diagnosis and determines the need for continuing hospitalizations, monitors the inpatient length of stay as per established guidelines and professional judgment. Initiates contact with patient, family and treating physicians to obtain additional information or to introduce the role of case management as needed. Reviews short-term cases and conducts a thorough and objective assessment of the member's status, including physical, psychosocial and environmental. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Provides cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Assesses members' status and progress, if progress is static or regressive, determines reason and encourages appropriate referrals to out-patient case management or make appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Establishes means of communication and collaboration with other team members, physicians, community agencies and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the client's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Collaborates with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents clinical information into the case notes along with the rationale for all decisions in the Guiding Care system. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. Current, unrestricted Licensed Vocational Nurse (LVN) to practice in the State of California required. 3 years of Nursing Experience, with 1 year experience in a Managed Care setting required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 1 year of Concurrent Review (in-patient) experience. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4531 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bcf5fa729ea813449f3821b8135499e1
Mar 08, 2024
Full Time
Medical Case Manager (LVN) (Concurrent Review) Job Description Department(s): Utilization Management (Concurrent Review) Reports to: Supervisor, Utilization Management (Concurrent Review) FLSA status: Non-Exempt Salary Grade: K - $70,000 - $114,268 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, February 15, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Medical Case Manager (LVN) (Concurrent Review) will be responsible for providing case management intervention on behalf of members with short term, stable and predictable courses of illnesses. The incumbent will be responsible for answering the medical appropriateness, quality and cost effectiveness of proposed hospital/medical/surgical services in accordance with established criteria. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Analyzes requests with the objective of monitoring utilization of services, this includes medical appropriateness and identifying potential high cost, complex cases for out-patient case management intervention. Reviews and evaluates proposed services utilizing medical criteria and/or established policies and procedures. Determines the appropriate action for the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Reviews inpatient setting requests to determine if surgery and/or medical care is appropriate. Identifies diagnosis and determines the need for continuing hospitalizations, monitors the inpatient length of stay as per established guidelines and professional judgment. Initiates contact with patient, family and treating physicians to obtain additional information or to introduce the role of case management as needed. Reviews short-term cases and conducts a thorough and objective assessment of the member's status, including physical, psychosocial and environmental. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Provides cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Assesses members' status and progress, if progress is static or regressive, determines reason and encourages appropriate referrals to out-patient case management or make appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Establishes means of communication and collaboration with other team members, physicians, community agencies and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the client's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Collaborates with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents clinical information into the case notes along with the rationale for all decisions in the Guiding Care system. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. Current, unrestricted Licensed Vocational Nurse (LVN) to practice in the State of California required. 3 years of Nursing Experience, with 1 year experience in a Managed Care setting required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 1 year of Concurrent Review (in-patient) experience. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4531 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bcf5fa729ea813449f3821b8135499e1
Description Under general direction, to assist in the planning, development, administration, organization, and supervision of several social services programs within the Health and Human Services Agency and to perform related duties as required. DISTINGUISHING CHARACTERISTICS: The Social Services Program Manager classification is utilized in the Children and Adult Services Division or the Community Services and Workforce Development Division. Incumbents may be assigned to any of the functional areas including overseeing more complex systems and programs, requiring significant coordination and direction of employees who are administering these programs. Incumbents report to and assist the Health and Human Services Deputy Director in planning, organizing and supervising the work of Social Workers and support staff in their assigned units. Physical Requirements/Work Environment: Work is performed primarily in an office environment including sitting at a desk working with computer equipment for prolonged periods, and travel for work purposes of training; hear and communicate orally in person, on the phone and in meetings; hand/eye coordination for use of computer/office equipment and performing ergonomics assessments; visual ability to distinguish colors; regularly working with files and general office equipment; safely operate a motor vehicle. Light to moderate lifting and carrying of files; occasionally stand and walk for extended periods. Example of Duties Duties include but are not limited to those described below. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law. Incumbents reports to, consults with, and assists the Health and Human Services Deputy Director in the planning, organization, administration and control of activities, services, operations, and staff within the assigned Division; plans, organizes, directs and supervises staff in any of the assigned divisions, informs, advises, and/or requests consultation regarding program changes and the impact of those changes on, for example, client-specific services availability, contracts, with stakeholders, including line and technical staff in the department, Deputy Director, and other County departments; interprets and disseminates policies and procedures related to social services programs; advocates for program changes that streamline workflows and enhance standardization across Counties to meet strategic goals and program compliance requirements; collects data, maintains records, to include project tracking documents, and prepares reports of activities pertaining to program(s) managed; may work directly with homeless, housing and service providers, and community partners to assist with planning, facilitating, implementing, and evaluating programs to support effective coordination, collaboration and operation of services; may participate in State project committees and workgroups that guide the development of program changes and may participate in regional or statewide county meetings; represents the department at community meetings and hearings, if assigned. Minimum Qualifications MINIMUM QUALIFICATIONS: Any combination of education, training and experience that would likely provide the required knowledge, skills and abilities may be considered qualifying. A typical way to obtain the required knowledge, skills and abilities would be: Education: Bachelor’s degree from a 4-year college; preferably in a field of study closely related to job duties but not required. Experience: Two years of responsible experience supervising, managing, or administering social services related programs (i.e. APS, CPS, or programs related to Community Services and Workforce Development), License: Possession of a valid California operator’s license issued by the State of California Department of Motor Vehicles. Special Requirements: Ability to: work irregular hours as necessary; travel within and outside the County as necessary; including evenings, weekends, and holidays.Travel within and outside of the County as necessary.Qualify for security clearance through a background investigation and fingerprint check. Desirable Qualifications: Knowledge of Continuum of Care (CoC) system, Homeless Management Information System (HMIS) and Coordinated Entry; knowledge of homeless and housing State and Federal Agencies; Housing and Development (HUD) program, Housing and Community Development (HCD) program; Homeless Housing Assistance and Prevention (HHAP), or knowledge and background in children and adult services. Knowledge Of/Ability To Knowledge of: Principles, methods and practices of public program administration; laws, rules and regulations governing the operation of a public social services program and the various specialized aid and service programs; Health and Human Services Agency vision, mission and values; functions and services of department and other community agencies and resources specific to duty assignment; current issues related to social services nationally, state-wide, and locally; effective managerial and supervision principles and methods; program supervision and evaluation, and principles and methods; program supervision and evaluation and principles of staff training; coaching, mentoring, and staff development; program management including development, oversight, proposal and grant writing, principles of public funding, budget preparation, fiscal and contract monitoring administration and control; financial and statistical record keeping; correct English usage, grammar, spelling punctuation and vocabulary; program management overseeing at least one or more programs such as Child Protective Services, Adult Protective Services, Resource Family Approval, or a Housing and Homeless Services related Program; strategic planning and implementation of complex programs directed by the State Legislature and the California Department of Social Services with the support and technical assistance of the County Welfare Director’s Association; program integrity through review and analysis of cases to assess trends both positive and negative and establishing and implementing plans to address areas of concern identified to improve the overall performance of a program. Ability to: Establish and maintain positive, effective work relationships with subordinate supervisors and managers, agency staff, government and community organizations and the general public; demonstrate leadership including planning, organization; thinking strategically and setting goals and objectives; analyze problems, consider alternatives; exhibit highly developed interpersonal skills; using tact, patience and courtesy; effectively handle complex and difficult personnel and program management problems with skills and sound judgment; prepare and enforce department procedures relating to personnel; budgeting, financial, and social service compliance and training; communicate effectively both orally and in writing with groups, individuals; read, interpret, apply and explain rules, regulations, policies, and procedures; ensure compliance with policies and regulations; prepare clear, concise recommendations and plans; work collaboratively and effectively with local and state agencies, community partners, agency staff and social services communities; respond constructively to conflict; maintain confidentiality and control of sensitive information; inspire the trust, respect and confidence of others; work independently; prioritize personal workload and that of subordinate staff; train, motivate and effectively direct and evaluate the work supervised staff; exhibit strong initiative, integrity, sound judgment and a high degree of maturity; reason logically; work extended hours including evenings and weekends; travel to different sites and locations within and outside of county; follow safe work practices as directed and trained; safely operator a motor vehicle. Disaster Service Workers: All San Benito County employees are designated “Disaster Service Workers” through state and local laws (CA Government Code Sec. 3100-3109 and Emergency Services Chapter 6 via adoption of local Ordinance No. 361 § 1, 2-25-75). As Disaster Service Workers, all County employees are expected to remain at work, or to report for work as soon as practicable, following significant emergency or disaster. SAN BENITO COUNTY BENEFITS FOR MANAGEMENT EMPLOYEES (This is meant to be an overview of benefits only. For full benefit terms and conditions, please see MOU) Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Newly hired MEG employees may be eligible for higher vacation accrual rate for previous public sector experience (verification required). Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Medical Plan: Comprehensive CalPERS medical plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are eligible to participate. Increase County contributions to medical effective January 2024. a. Employee Only: $750.00, which would include the PEMHCA Minimum b. Employee Plus One: $1,250.00, which would include the PEMHCA Minimum c. Family: $1,515.00, which would include the PEMHCA Minimum The County's contribution above shall be prorated for positions that are less than .90 FTE rounding to the nearest one-quarter time. HRA: Employee Only Medical Plan: $1,500 maximum Employee Plus One Medical Plan: $3,000 maximum. Employee Plus Family Medical Plan: $4,000 maximum. Employees who are eligible to receive a "cash in lieu of' enrollment in the County's medical plan shall receive a taxable payment of $150 monthly (pro-rated into biweekly installments of $69.23). Dental Plan: County contributes $30 to Delta Dental plan for full-time employees and their families. Vision Plan: The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to full-time employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Voluntary life insurance plans available. Disability Insurance: Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Flexible Spending Accounts: Health and Dependent Care available, pre-tax deductions. 01 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 02 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 03 Do you have at least a bachelor's degree from a four-year college? Yes No 04 Do you have at least two years of experience supervising, managing, or administering social services related programs (i.e. APS, CPS, or programs related to Community Services and Workforce Development)? Yes No 05 Do you possess a valid California operator's license issued by the State of California Department of Motor Vehicles? Yes No 06 This position will manage the agencies. homeless programs from Public Assistance, CSWD and Social Services divisions including the shelter, transitional housing programs, Helping Hands, HSP, HDAP, Homesafe.... etc. Summarize your experience managing homeless programs and your involvement with Continuum of Care, Homeless Managment Information System (HMIS) and Coordinated entry. Required Question Closing Date/Time: 5/7/2024 5:00 PM Pacific
Apr 24, 2024
Full Time
Description Under general direction, to assist in the planning, development, administration, organization, and supervision of several social services programs within the Health and Human Services Agency and to perform related duties as required. DISTINGUISHING CHARACTERISTICS: The Social Services Program Manager classification is utilized in the Children and Adult Services Division or the Community Services and Workforce Development Division. Incumbents may be assigned to any of the functional areas including overseeing more complex systems and programs, requiring significant coordination and direction of employees who are administering these programs. Incumbents report to and assist the Health and Human Services Deputy Director in planning, organizing and supervising the work of Social Workers and support staff in their assigned units. Physical Requirements/Work Environment: Work is performed primarily in an office environment including sitting at a desk working with computer equipment for prolonged periods, and travel for work purposes of training; hear and communicate orally in person, on the phone and in meetings; hand/eye coordination for use of computer/office equipment and performing ergonomics assessments; visual ability to distinguish colors; regularly working with files and general office equipment; safely operate a motor vehicle. Light to moderate lifting and carrying of files; occasionally stand and walk for extended periods. Example of Duties Duties include but are not limited to those described below. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law. Incumbents reports to, consults with, and assists the Health and Human Services Deputy Director in the planning, organization, administration and control of activities, services, operations, and staff within the assigned Division; plans, organizes, directs and supervises staff in any of the assigned divisions, informs, advises, and/or requests consultation regarding program changes and the impact of those changes on, for example, client-specific services availability, contracts, with stakeholders, including line and technical staff in the department, Deputy Director, and other County departments; interprets and disseminates policies and procedures related to social services programs; advocates for program changes that streamline workflows and enhance standardization across Counties to meet strategic goals and program compliance requirements; collects data, maintains records, to include project tracking documents, and prepares reports of activities pertaining to program(s) managed; may work directly with homeless, housing and service providers, and community partners to assist with planning, facilitating, implementing, and evaluating programs to support effective coordination, collaboration and operation of services; may participate in State project committees and workgroups that guide the development of program changes and may participate in regional or statewide county meetings; represents the department at community meetings and hearings, if assigned. Minimum Qualifications MINIMUM QUALIFICATIONS: Any combination of education, training and experience that would likely provide the required knowledge, skills and abilities may be considered qualifying. A typical way to obtain the required knowledge, skills and abilities would be: Education: Bachelor’s degree from a 4-year college; preferably in a field of study closely related to job duties but not required. Experience: Two years of responsible experience supervising, managing, or administering social services related programs (i.e. APS, CPS, or programs related to Community Services and Workforce Development), License: Possession of a valid California operator’s license issued by the State of California Department of Motor Vehicles. Special Requirements: Ability to: work irregular hours as necessary; travel within and outside the County as necessary; including evenings, weekends, and holidays.Travel within and outside of the County as necessary.Qualify for security clearance through a background investigation and fingerprint check. Desirable Qualifications: Knowledge of Continuum of Care (CoC) system, Homeless Management Information System (HMIS) and Coordinated Entry; knowledge of homeless and housing State and Federal Agencies; Housing and Development (HUD) program, Housing and Community Development (HCD) program; Homeless Housing Assistance and Prevention (HHAP), or knowledge and background in children and adult services. Knowledge Of/Ability To Knowledge of: Principles, methods and practices of public program administration; laws, rules and regulations governing the operation of a public social services program and the various specialized aid and service programs; Health and Human Services Agency vision, mission and values; functions and services of department and other community agencies and resources specific to duty assignment; current issues related to social services nationally, state-wide, and locally; effective managerial and supervision principles and methods; program supervision and evaluation, and principles and methods; program supervision and evaluation and principles of staff training; coaching, mentoring, and staff development; program management including development, oversight, proposal and grant writing, principles of public funding, budget preparation, fiscal and contract monitoring administration and control; financial and statistical record keeping; correct English usage, grammar, spelling punctuation and vocabulary; program management overseeing at least one or more programs such as Child Protective Services, Adult Protective Services, Resource Family Approval, or a Housing and Homeless Services related Program; strategic planning and implementation of complex programs directed by the State Legislature and the California Department of Social Services with the support and technical assistance of the County Welfare Director’s Association; program integrity through review and analysis of cases to assess trends both positive and negative and establishing and implementing plans to address areas of concern identified to improve the overall performance of a program. Ability to: Establish and maintain positive, effective work relationships with subordinate supervisors and managers, agency staff, government and community organizations and the general public; demonstrate leadership including planning, organization; thinking strategically and setting goals and objectives; analyze problems, consider alternatives; exhibit highly developed interpersonal skills; using tact, patience and courtesy; effectively handle complex and difficult personnel and program management problems with skills and sound judgment; prepare and enforce department procedures relating to personnel; budgeting, financial, and social service compliance and training; communicate effectively both orally and in writing with groups, individuals; read, interpret, apply and explain rules, regulations, policies, and procedures; ensure compliance with policies and regulations; prepare clear, concise recommendations and plans; work collaboratively and effectively with local and state agencies, community partners, agency staff and social services communities; respond constructively to conflict; maintain confidentiality and control of sensitive information; inspire the trust, respect and confidence of others; work independently; prioritize personal workload and that of subordinate staff; train, motivate and effectively direct and evaluate the work supervised staff; exhibit strong initiative, integrity, sound judgment and a high degree of maturity; reason logically; work extended hours including evenings and weekends; travel to different sites and locations within and outside of county; follow safe work practices as directed and trained; safely operator a motor vehicle. Disaster Service Workers: All San Benito County employees are designated “Disaster Service Workers” through state and local laws (CA Government Code Sec. 3100-3109 and Emergency Services Chapter 6 via adoption of local Ordinance No. 361 § 1, 2-25-75). As Disaster Service Workers, all County employees are expected to remain at work, or to report for work as soon as practicable, following significant emergency or disaster. SAN BENITO COUNTY BENEFITS FOR MANAGEMENT EMPLOYEES (This is meant to be an overview of benefits only. For full benefit terms and conditions, please see MOU) Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Newly hired MEG employees may be eligible for higher vacation accrual rate for previous public sector experience (verification required). Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Medical Plan: Comprehensive CalPERS medical plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are eligible to participate. Increase County contributions to medical effective January 2024. a. Employee Only: $750.00, which would include the PEMHCA Minimum b. Employee Plus One: $1,250.00, which would include the PEMHCA Minimum c. Family: $1,515.00, which would include the PEMHCA Minimum The County's contribution above shall be prorated for positions that are less than .90 FTE rounding to the nearest one-quarter time. HRA: Employee Only Medical Plan: $1,500 maximum Employee Plus One Medical Plan: $3,000 maximum. Employee Plus Family Medical Plan: $4,000 maximum. Employees who are eligible to receive a "cash in lieu of' enrollment in the County's medical plan shall receive a taxable payment of $150 monthly (pro-rated into biweekly installments of $69.23). Dental Plan: County contributes $30 to Delta Dental plan for full-time employees and their families. Vision Plan: The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to full-time employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Voluntary life insurance plans available. Disability Insurance: Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Flexible Spending Accounts: Health and Dependent Care available, pre-tax deductions. 01 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 02 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 03 Do you have at least a bachelor's degree from a four-year college? Yes No 04 Do you have at least two years of experience supervising, managing, or administering social services related programs (i.e. APS, CPS, or programs related to Community Services and Workforce Development)? Yes No 05 Do you possess a valid California operator's license issued by the State of California Department of Motor Vehicles? Yes No 06 This position will manage the agencies. homeless programs from Public Assistance, CSWD and Social Services divisions including the shelter, transitional housing programs, Helping Hands, HSP, HDAP, Homesafe.... etc. Summarize your experience managing homeless programs and your involvement with Continuum of Care, Homeless Managment Information System (HMIS) and Coordinated entry. Required Question Closing Date/Time: 5/7/2024 5:00 PM Pacific
Contra Costa County, CA
Contra Costa County, California, United States
The Position **Recruitment Reopened - Candidates that previously applied do not need to apply ** Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project Why join the Contra Costa County Community Services Bureau? The Contra Costa Community Services Bureau is seeking registered dietitian candidates to fill one (1) vacancy for Comprehensive Services Manager - Project for their Nutrition Program within the Head Start Program. Candidates must possess current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics to be eligible. Community Services Bureau is the community action agency for Contra Costa County, and runs effective and highly regarded project funded programs including Head Start, California Childcare and Development, and the Low-Income Home Energy Assistance Program. The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The project based Head Start program has been providing services to children and families of Contra Costa County for over 50 years. The incumbent needs to be collaborative, team oriented, and a progressive leader with strong communication skills. The incumbent must also possess a value system that engenders trust and confidence, and embodies a commitment to racial equity, diversity, and inclusion. The Community Services Bureau’s very capable and competent staff deliver services through the shared values of respect, responsiveness, and relationship building. We are looking for someone who is: Able to work well under pressure Flexible and able to adapt to change Self-motivated Able to manage multiple projects Collaborative and works well with others Aware of community’s needs and invested in making a difference What you will typically be responsible for: Managing and analyzing data and compiling reports Managing dietary needs of children between the age of 0-5 years that are enrolled in CBS childcare Developing and implementing, and training on policies and procedures related to the Nutrition standards and CACFP guideline Interagency and intra-agency collaboration Developing program goals and driving results Monitoring program requirements to ensure federal, state and county regulations are followed (Head Start Performance Standards and Child and Adult Care Food Program) A few reasons you might love this job: You will work with a diverse team that is committed to delivering results You will deliver programs and services that benefit the community You will work in a Bureau that is focused on staff wellness and self-care You will have opportunities to travel for professional development A few challenges you might face in this job: You will be responsible for managing programs with limited community resources while still meeting client needs You will be tasked with handling multiple high priority projects You will need to stay abreast of regulatory changes from local, state, and federal agencies Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Professional & Technical Expertise: Applying technical subject matter to the job Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Handling & Resolving Conflict: Managing interpersonally strained situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Managing & Facilitating Change: Addressing key factors that influence successful organizational change To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Candidates must possess a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a Bachelor’s degree from an accredited college or university with a major in Social Work, Child Development, Early Childhood Education, Special Education, Public Health, Health Education, Psychology, or other social science disciplines. Experience: Three (3) years of full time, or its equivalent, experience coordinating services in one or more of the following areas: health, mental health, disability, nutrition, education, parent involvement, or social service activities for families, in a social service program, a community-based organization or a child development program One (1) year must have been at a management or supervisory level. Substitution for Education: Education substitution is only applicable for positions assigned to the following program: social services.Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 12 semester or 18 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines, AND two (2) additional years of qualifying experience of the type noted above, to include one (1) year at a management or supervisory level, may be substituted for the required Bachelor’s degree. Note: There is no substitution for the one (1) year requirement of management or supervisory level experience. There is no substitution for education when applying as a content area specialist in health, education, family community partnership, disability and mental health and nutrition. Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling or a related field, in accordance with Head Start Program Performance Standards Part 1302.91(e)(7). Other Requirements: As required by law, all appointees must successfully pass fingerprint, tuberculosis clearances and a physical examination. Upon hire, all appointees must have current required immunizations. Special Requirements : For Nutrition Program: Candidate must possess and maintain throughout the duration of employment current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics. Desirable Qualifications: Experience in Head Start and/ or the Child and Adult Care Food Program Background in social services and experience working with a diverse population Experience in trauma informed leadership Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of selection. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Apr 21, 2024
Full Time
The Position **Recruitment Reopened - Candidates that previously applied do not need to apply ** Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project Why join the Contra Costa County Community Services Bureau? The Contra Costa Community Services Bureau is seeking registered dietitian candidates to fill one (1) vacancy for Comprehensive Services Manager - Project for their Nutrition Program within the Head Start Program. Candidates must possess current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics to be eligible. Community Services Bureau is the community action agency for Contra Costa County, and runs effective and highly regarded project funded programs including Head Start, California Childcare and Development, and the Low-Income Home Energy Assistance Program. The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The project based Head Start program has been providing services to children and families of Contra Costa County for over 50 years. The incumbent needs to be collaborative, team oriented, and a progressive leader with strong communication skills. The incumbent must also possess a value system that engenders trust and confidence, and embodies a commitment to racial equity, diversity, and inclusion. The Community Services Bureau’s very capable and competent staff deliver services through the shared values of respect, responsiveness, and relationship building. We are looking for someone who is: Able to work well under pressure Flexible and able to adapt to change Self-motivated Able to manage multiple projects Collaborative and works well with others Aware of community’s needs and invested in making a difference What you will typically be responsible for: Managing and analyzing data and compiling reports Managing dietary needs of children between the age of 0-5 years that are enrolled in CBS childcare Developing and implementing, and training on policies and procedures related to the Nutrition standards and CACFP guideline Interagency and intra-agency collaboration Developing program goals and driving results Monitoring program requirements to ensure federal, state and county regulations are followed (Head Start Performance Standards and Child and Adult Care Food Program) A few reasons you might love this job: You will work with a diverse team that is committed to delivering results You will deliver programs and services that benefit the community You will work in a Bureau that is focused on staff wellness and self-care You will have opportunities to travel for professional development A few challenges you might face in this job: You will be responsible for managing programs with limited community resources while still meeting client needs You will be tasked with handling multiple high priority projects You will need to stay abreast of regulatory changes from local, state, and federal agencies Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Professional & Technical Expertise: Applying technical subject matter to the job Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Handling & Resolving Conflict: Managing interpersonally strained situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Managing & Facilitating Change: Addressing key factors that influence successful organizational change To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications License Required: Candidates must possess a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a Bachelor’s degree from an accredited college or university with a major in Social Work, Child Development, Early Childhood Education, Special Education, Public Health, Health Education, Psychology, or other social science disciplines. Experience: Three (3) years of full time, or its equivalent, experience coordinating services in one or more of the following areas: health, mental health, disability, nutrition, education, parent involvement, or social service activities for families, in a social service program, a community-based organization or a child development program One (1) year must have been at a management or supervisory level. Substitution for Education: Education substitution is only applicable for positions assigned to the following program: social services.Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 12 semester or 18 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines, AND two (2) additional years of qualifying experience of the type noted above, to include one (1) year at a management or supervisory level, may be substituted for the required Bachelor’s degree. Note: There is no substitution for the one (1) year requirement of management or supervisory level experience. There is no substitution for education when applying as a content area specialist in health, education, family community partnership, disability and mental health and nutrition. Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling or a related field, in accordance with Head Start Program Performance Standards Part 1302.91(e)(7). Other Requirements: As required by law, all appointees must successfully pass fingerprint, tuberculosis clearances and a physical examination. Upon hire, all appointees must have current required immunizations. Special Requirements : For Nutrition Program: Candidate must possess and maintain throughout the duration of employment current registration as a Dietitian issued by the Commission on Dietetic Registration/Academy of Nutrition and Dietetics. Desirable Qualifications: Experience in Head Start and/ or the Child and Adult Care Food Program Background in social services and experience working with a diverse population Experience in trauma informed leadership Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of selection. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
CITY OF EL SEGUNDO, CA
El Segundo, California, United States
Description This recruitment process is open on a continuous basis and may close at any time. Interested individuals are encouraged to apply immediately. The first review of applications will be completed on Thursday, O ctober 26, 2023, at 5:00 p.m. Applications received after October 26, 2023, may not be considered. A resume and compelling cover letter addressing your education, your paid work experience developing, managing, organizing, supervising, promoting aquatics programs, and licenses you hold, must be submitted with your online application to be considered complete. Applicants appearing best qualified based upon a review of the application and responses to supplemental questions will be invited to participate in the testing process. The City of El Segundo, incorporated in 1917, is a unique, quaint city by the sea. Home to approximately 17,000 residents and over 75,000 private sector employees of major aeronautical, sports, media, industrial and multiple Fortune 500 companies including Mattel, Chevron and most recently, the Los Angeles Times and Beyond Meat. Further, El Segundo has become the headquarters for major sports franchises, including the LA Lakers and LA Kings. As the economy broadens, El Segundo is becoming home to a variety of high tech and “creative economy” start-up companies. This is reflected in the City motto "Where Big Ideas Take Off!" Manages, promotes and enhances the image and awareness of the City’s comprehensive aquatics programs at multiple aquatic venues, which includes daily operations, facilitating, coordinating, and marketing community programs and activities, overseeing customer service, partnering with permit organizations for facility rentals, leading staff development, and promoting the safety and wellbeing of all patrons and staff. SUPERVISION RECEIVED AND EXERCISED : Receives administrative supervision from the Director of Recreation, Parks, and Library. Exercises general supervision over administrative and operations staff. Essential Job Functions Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Develops, manages, oversees, and supervises the City’s comprehensive aquatics facilities and programs including instruction, recreational classes, and marketing events for the community; Directs and works collaboratively with aquatics staff to provide and promote a full range of aquatics services and programs; Oversees general operations and partners with Public Works to facilitate maintenance and upkeep of city facilities that support community aquatic programs; Develops and implements operation policies, identifies and documents preventative and emergency maintenance needs and future capital improvements; Determines annual staffing levels and partners with Human Resources to ensure staffing levels are met; Supervises the preparation and administration of program budgets and assists with the preparation and administration of the department budget; Coordinates the preparation of revenue projections; Evaluates appropriateness of fees and charges; Monitors and controls expenditures; Researches funding sources and implements fundraising efforts; Researches, identifies, and capitalizes on business opportunities (i.e., advertising agencies, filming companies, regional athletic events, conferences, etc.); Oversees the negotiation and administration of joint-use and funding agreements and contracts with other public and/or private agencies; Pursues opportunities to increase and maximize aquatic event revenues; Monitors customer preferences to solicit new or continuing business for the city and market opportunities to expand client pool; Creates and implements systems for reviewing event and program profitability, while monitoring expenses and maximizing revenue; Oversees development of schedules for permit groups in accordance with the City Council approved Pool Allocation Guidelines; Develops annual work plans for each aquatics site, including a master calendar of events and special activities; Makes revisions as necessary; Monitors and evaluates overall effectiveness of aquatic programs; Implements ongoing assessment of aquatic operations and programs; Makes recommendations regarding short and long-term goals and objectives for programs and services; Analyzes aquatic and recreation trends, and evaluates program requirements, community concerns and resource utilization coordinates services with other programs, departments and agencies to develop plans to expand and promote aquatics programs; Analyzes community needs, including capital facilities planning; Develops and monitors standards and service levels; Oversees execution of marketing and communication strategies developed in collaboration with the department’s communications coordinator; Ensures all aquatic rules and regulations are clearly posted and enforced; Recommends procedures consistent with department directives, policies and regulations; Ensures appropriate policies and procedures are followed by subordinates and program participants; Establishes strong relationships with all user groups, neighbors, and community stakeholder groups; Develops methods for regular and ongoing communication; Attends and represents the City at public and community meetings; Handles sensitive patron complaints in a timely and effective manner; Conducts studies and user surveys, maintains, and analyzes records and prepares a variety of reports including customer satisfaction reports, and periodic status reports to advisory groups and commissions; Keeps abreast of and provides regular department updates on changes in state code, and new quality standards in aquatics; Prepares and presents staff reports; Attends City Council meetings as needed; Regularly and predictably attends work; and Performs related duties as assigned. KNOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Modern principles, practices and philosophies for maintaining and operating aquatic facilities; Professional certifications of aquatic service delivery; Aquatic facility management and operations; Applicable federal, state and local laws, codes and regulations related to aquatics programs and facilities; Curriculum and program development for aquatic programs; Budget development and management; Principles and practices of leadership, supervision, and training; First aid methods and safety precautions used in aquatics; Principles and practices of supervision and training; Effective management and leadership techniques; Principles, practices, and techniques of marketing, public relations, and communications; Effective customer service techniques; and Safe work practices. Skill in: Planning, organizing, and coordinating the operations of a comprehensive aquatics program at multiple sites; Preparing and presenting clear and concise oral and written reports and recommendations; Fostering a strong sense of teamwork and a positive organizational culture of the aquatic staff; Addressing and resolving conflicts and disputes with a high degree of responsiveness; Collaborating with staff and organizations to develop programs and strategies that promote and enhance the image and awareness of the City’ aquatics facilities and related offerings; Communicating effectively both orally and in writing; Leading, managing, supervising, and training of employees; Using a personal computer and applicable software applications; Understanding and following directions and instructions; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Establishing and maintaining effective working relationships with a variety of stakeholders including City staff and City officials, community groups, boards and commissions, and the public; and Will be required to work weekends, evenings, and extended hours. Qualifications Qualifications: A combination of experience and training that would likely provide the required knowledge, skills, and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Five (5) years of recent, paid work experience developing, managing, organizing, supervising, and promoting aquatics programs, including two (2) years of supervisory experience is required. Education: Equivalent to a Bachelor’s degree (minimum 120 units) in Recreation, Public, or Business Administration or a related field is required. Licensing/Certificates: Due to the performance of some field duties which require the operation of a personal or City vehicle, possession of a valid and appropriate California driver's license and acceptable driving record are required; Possession of valid American Red Cross or other National/State accredited certifications in Lifeguarding/First Aid/CPR/AED and Water Safety Instructor are required at appointment; and Possession of a valid American Red Cross Lifeguard Training Instructor Certificate or Water Safety Instructor Trainer Certificate and a Certified Pool Operator License within six months of appointment. Supplemental Information WORKING CONDITIONS: The work is regularly performed indoors and outdoors in variable weather conditions. May encounter pool chemical odors and first aid related biohazards. Required to work a varied schedule that will include days, evenings, weekends, and holidays. May be required to wear a uniform while on duty. Physical demands may include bending, kneeling, squatting, sitting, running, swimming, standing, water rescue, climbing and lifting moderate weight. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Description This recruitment process is open on a continuous basis and may close at any time. Interested individuals are encouraged to apply immediately. The first review of applications will be completed on Thursday, O ctober 26, 2023, at 5:00 p.m. Applications received after October 26, 2023, may not be considered. A resume and compelling cover letter addressing your education, your paid work experience developing, managing, organizing, supervising, promoting aquatics programs, and licenses you hold, must be submitted with your online application to be considered complete. Applicants appearing best qualified based upon a review of the application and responses to supplemental questions will be invited to participate in the testing process. The City of El Segundo, incorporated in 1917, is a unique, quaint city by the sea. Home to approximately 17,000 residents and over 75,000 private sector employees of major aeronautical, sports, media, industrial and multiple Fortune 500 companies including Mattel, Chevron and most recently, the Los Angeles Times and Beyond Meat. Further, El Segundo has become the headquarters for major sports franchises, including the LA Lakers and LA Kings. As the economy broadens, El Segundo is becoming home to a variety of high tech and “creative economy” start-up companies. This is reflected in the City motto "Where Big Ideas Take Off!" Manages, promotes and enhances the image and awareness of the City’s comprehensive aquatics programs at multiple aquatic venues, which includes daily operations, facilitating, coordinating, and marketing community programs and activities, overseeing customer service, partnering with permit organizations for facility rentals, leading staff development, and promoting the safety and wellbeing of all patrons and staff. SUPERVISION RECEIVED AND EXERCISED : Receives administrative supervision from the Director of Recreation, Parks, and Library. Exercises general supervision over administrative and operations staff. Essential Job Functions Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Develops, manages, oversees, and supervises the City’s comprehensive aquatics facilities and programs including instruction, recreational classes, and marketing events for the community; Directs and works collaboratively with aquatics staff to provide and promote a full range of aquatics services and programs; Oversees general operations and partners with Public Works to facilitate maintenance and upkeep of city facilities that support community aquatic programs; Develops and implements operation policies, identifies and documents preventative and emergency maintenance needs and future capital improvements; Determines annual staffing levels and partners with Human Resources to ensure staffing levels are met; Supervises the preparation and administration of program budgets and assists with the preparation and administration of the department budget; Coordinates the preparation of revenue projections; Evaluates appropriateness of fees and charges; Monitors and controls expenditures; Researches funding sources and implements fundraising efforts; Researches, identifies, and capitalizes on business opportunities (i.e., advertising agencies, filming companies, regional athletic events, conferences, etc.); Oversees the negotiation and administration of joint-use and funding agreements and contracts with other public and/or private agencies; Pursues opportunities to increase and maximize aquatic event revenues; Monitors customer preferences to solicit new or continuing business for the city and market opportunities to expand client pool; Creates and implements systems for reviewing event and program profitability, while monitoring expenses and maximizing revenue; Oversees development of schedules for permit groups in accordance with the City Council approved Pool Allocation Guidelines; Develops annual work plans for each aquatics site, including a master calendar of events and special activities; Makes revisions as necessary; Monitors and evaluates overall effectiveness of aquatic programs; Implements ongoing assessment of aquatic operations and programs; Makes recommendations regarding short and long-term goals and objectives for programs and services; Analyzes aquatic and recreation trends, and evaluates program requirements, community concerns and resource utilization coordinates services with other programs, departments and agencies to develop plans to expand and promote aquatics programs; Analyzes community needs, including capital facilities planning; Develops and monitors standards and service levels; Oversees execution of marketing and communication strategies developed in collaboration with the department’s communications coordinator; Ensures all aquatic rules and regulations are clearly posted and enforced; Recommends procedures consistent with department directives, policies and regulations; Ensures appropriate policies and procedures are followed by subordinates and program participants; Establishes strong relationships with all user groups, neighbors, and community stakeholder groups; Develops methods for regular and ongoing communication; Attends and represents the City at public and community meetings; Handles sensitive patron complaints in a timely and effective manner; Conducts studies and user surveys, maintains, and analyzes records and prepares a variety of reports including customer satisfaction reports, and periodic status reports to advisory groups and commissions; Keeps abreast of and provides regular department updates on changes in state code, and new quality standards in aquatics; Prepares and presents staff reports; Attends City Council meetings as needed; Regularly and predictably attends work; and Performs related duties as assigned. KNOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Modern principles, practices and philosophies for maintaining and operating aquatic facilities; Professional certifications of aquatic service delivery; Aquatic facility management and operations; Applicable federal, state and local laws, codes and regulations related to aquatics programs and facilities; Curriculum and program development for aquatic programs; Budget development and management; Principles and practices of leadership, supervision, and training; First aid methods and safety precautions used in aquatics; Principles and practices of supervision and training; Effective management and leadership techniques; Principles, practices, and techniques of marketing, public relations, and communications; Effective customer service techniques; and Safe work practices. Skill in: Planning, organizing, and coordinating the operations of a comprehensive aquatics program at multiple sites; Preparing and presenting clear and concise oral and written reports and recommendations; Fostering a strong sense of teamwork and a positive organizational culture of the aquatic staff; Addressing and resolving conflicts and disputes with a high degree of responsiveness; Collaborating with staff and organizations to develop programs and strategies that promote and enhance the image and awareness of the City’ aquatics facilities and related offerings; Communicating effectively both orally and in writing; Leading, managing, supervising, and training of employees; Using a personal computer and applicable software applications; Understanding and following directions and instructions; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Establishing and maintaining effective working relationships with a variety of stakeholders including City staff and City officials, community groups, boards and commissions, and the public; and Will be required to work weekends, evenings, and extended hours. Qualifications Qualifications: A combination of experience and training that would likely provide the required knowledge, skills, and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Five (5) years of recent, paid work experience developing, managing, organizing, supervising, and promoting aquatics programs, including two (2) years of supervisory experience is required. Education: Equivalent to a Bachelor’s degree (minimum 120 units) in Recreation, Public, or Business Administration or a related field is required. Licensing/Certificates: Due to the performance of some field duties which require the operation of a personal or City vehicle, possession of a valid and appropriate California driver's license and acceptable driving record are required; Possession of valid American Red Cross or other National/State accredited certifications in Lifeguarding/First Aid/CPR/AED and Water Safety Instructor are required at appointment; and Possession of a valid American Red Cross Lifeguard Training Instructor Certificate or Water Safety Instructor Trainer Certificate and a Certified Pool Operator License within six months of appointment. Supplemental Information WORKING CONDITIONS: The work is regularly performed indoors and outdoors in variable weather conditions. May encounter pool chemical odors and first aid related biohazards. Required to work a varied schedule that will include days, evenings, weekends, and holidays. May be required to wear a uniform while on duty. Physical demands may include bending, kneeling, squatting, sitting, running, swimming, standing, water rescue, climbing and lifting moderate weight. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: Continuous
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Project Specialist (SC - Case Manager) Job Category: NBU Job Opening Date: March 20, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Under the supervision of the department Director or Dean, and the day-to-day direction of the Program Coordinator, the Case Manager will assess, define, and promote early identification of students in need of basic needs resources. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address barriers preventing academic, behavioral, attendance, and social-emotional success. The Case Manager will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, facilitate referral access and service utilization, and address any questions or concerns originating from student. The Case Manager will assist students who need resources to appropriate on- and off-campus programs. DISTINGUISHING CHARACTERISTICS The Basic Needs division at Saddleback College serves student populations that experience unique challenges accessing nuanced support. These students require specialized support navigating federal, state, county, and local eligibility criteria to access resources that are oftentimes beyond the capacity of traditional community college programs and personnel. Help-seeking behaviors amongst these student populations can be limited due to the sensitivity of their identities. The ever-changing nature of law and policy can lend itself to unclear eligibility criteria which can negatively impact these students. Thus, access to these resources and services, or lack thereof, often shape the experiences of students and impact their academic trajectory, motivation, sense of self-efficacy and hope. The Case Manager will be familiar with special student populations such as foster youth, undocumented/Dreamer, LGBTQ+, formally incarcerated, parenting student, Latinx, first generation Black or African American student populations to contribute to the overall aim of supporting the holistic well-being of students to foster their success. Common student referrals to the Case Manager may include, but are not limited to: • Students experiencing food/housing/clothing/hygiene insecurities. • Students experiencing other personal and/or emotional challenges. • Students experiencing a major life change (traumatic or otherwise) that may be affecting their academic achievement. • Any referral submitted by faculty/staff for a student requiring non-mental health services. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are safe, timely, effective, efficient, equitable, and client-centered to individual students. • Conduct non-clinical assessment and plan that includes, but is not limited to, facilitate steps, remove barriers, determine eligibility, and navigate through complicated organizational processes. • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Manage and evaluate crises by helping the student make informed decisions and act as their advocate regarding their status, housing, academic, health, well-being, and treatment options. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Take the extra mile and interact with the student to keep track of their progress and to ensure satisfaction. • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field. • At least two (2) years of experience working in human services, social work, or a related field. • Preferred Qualification: Bachelor's in Social Work (BSW), Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week. Schedule TBD On-site only REQUIRED APPLICATION MATERIALS Resume, cover letter, and unofficial transcripts. This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Apr 17, 2024
Part Time
Title: Project Specialist (SC - Case Manager) Job Category: NBU Job Opening Date: March 20, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Under the supervision of the department Director or Dean, and the day-to-day direction of the Program Coordinator, the Case Manager will assess, define, and promote early identification of students in need of basic needs resources. The Case Manager will assess, plan, implement, monitor, and evaluate the actions required to address barriers preventing academic, behavioral, attendance, and social-emotional success. The Case Manager will not serve in a clinical capacity (i.e., provide psychotherapy to students), but will perform case management duties, facilitate referral access and service utilization, and address any questions or concerns originating from student. The Case Manager will assist students who need resources to appropriate on- and off-campus programs. DISTINGUISHING CHARACTERISTICS The Basic Needs division at Saddleback College serves student populations that experience unique challenges accessing nuanced support. These students require specialized support navigating federal, state, county, and local eligibility criteria to access resources that are oftentimes beyond the capacity of traditional community college programs and personnel. Help-seeking behaviors amongst these student populations can be limited due to the sensitivity of their identities. The ever-changing nature of law and policy can lend itself to unclear eligibility criteria which can negatively impact these students. Thus, access to these resources and services, or lack thereof, often shape the experiences of students and impact their academic trajectory, motivation, sense of self-efficacy and hope. The Case Manager will be familiar with special student populations such as foster youth, undocumented/Dreamer, LGBTQ+, formally incarcerated, parenting student, Latinx, first generation Black or African American student populations to contribute to the overall aim of supporting the holistic well-being of students to foster their success. Common student referrals to the Case Manager may include, but are not limited to: • Students experiencing food/housing/clothing/hygiene insecurities. • Students experiencing other personal and/or emotional challenges. • Students experiencing a major life change (traumatic or otherwise) that may be affecting their academic achievement. • Any referral submitted by faculty/staff for a student requiring non-mental health services. REPRESENTATIVE DUTIES • Coordinate and provide case-management services that are safe, timely, effective, efficient, equitable, and client-centered to individual students. • Conduct non-clinical assessment and plan that includes, but is not limited to, facilitate steps, remove barriers, determine eligibility, and navigate through complicated organizational processes. • Learn about and establish connections with off-campus and on-campus resources and agencies that provide services to targeted student populations. Maintain and update a centralized repository of on-campus and off-campus resources and services. • Manage and evaluate crises by helping the student make informed decisions and act as their advocate regarding their status, housing, academic, health, well-being, and treatment options. • Facilitate multiple care-aspect (case coordination, information sharing, follow-up, monitoring). • Take the extra mile and interact with the student to keep track of their progress and to ensure satisfaction. • Maintain accurate and timely case records (forms, referrals, and follow-up). • Record and maintain data collection and assessment related to the development of case management plans, outcomes, and statistical reports. • Design and implement interventions that will help students meet academic and personal goals. • Participate in relevant community outreach and on-campus committees. • Provide in-service training to staff on related topics. • Help students achieve wellness, service utilization, and increase autonomy. • Adhere to professional standards as outlined by protocols, rules, and regulations. QUALIFICATIONS • Excellent knowledge of case management principles. • Effective communication skills. • Excellent time management skills, problem solving, and ability to multi-task. • Familiarity with professional and technical emerging knowledge. Knowledge of: • Operational characteristics, services, and activities of the functions, programs, and operations of the assigned project or program area. • Goals and objectives of the assigned project or program area. • Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. • Information and research resources available related to areas of assignment. • Work organization and office management principles and practices. • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. • Interpersonal skills using tact, patience, and courtesy. • Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. • English usage, grammar, spelling, punctuation, and vocabulary. • Oral and written communication skills. • South Orange County Community College District • District organization, operations, policies, and objectives. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft 365. Ability to: • Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. • Understand, interpret, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances. • Coordinate and participate in the management of assigned project, program, or program area functions and services. • Plan, organize, and administer assigned program activities. • Establish and maintain community relationships. • Understand the nature of partnerships and identify mutual interests. • Assess community needs to develop appropriate service partnerships for assigned programs. • Use technical concepts and project management tools and techniques to effectively coordinate a project or program area and solve complex problems in creative and effective ways. • Develop recommendations for problematic areas and implement and monitor changes. • Participate in the development and administration of policies and procedures. • Participate in the preparation and administration of assigned budgets. • Coordinate projects with multiple tasks and re-prioritize as needed. • Perform a full range of complex and responsible program support as well as difficult administrative duties involving the use of independent judgment and personal initiative. • Oversee and participate in the management of the administrative functions and operations of the assigned office. • Establish, review, and revise office work priorities. • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. • Use sound judgment in recognizing scope of authority. • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. • Respond to requests and inquiries from students, staff, or the public; effectively present information in person or on the telephone to students, staff, or the public. • Provide specialized information and assistance to students, staff, and the general public. • Research, compile, assemble, analyze, and interpret data from diverse sources. • Prepare a variety of clear and concise administrative and financial reports. • Independently compose and prepare correspondence and memoranda. • Maintain complex and varied files and records. • Select, train, evaluate and provide work direction to assigned staff and student workers. • Plan, organize, coordinate, prioritize, perform, and delegate work. • Plan and organize work to meet schedules and changing deadlines. • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. • Adapt to changing technologies and learn functionality of new equipment and systems. • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Minimum: • The candidate will possess a minimum of a Bachelor's Degree from an accredited college or university, in an associated program, which may include health care, social work, psychology, sociology or a related field. • At least two (2) years of experience working in human services, social work, or a related field. • Preferred Qualification: Bachelor's in Social Work (BSW), Bilingual (Spanish language preferred) License or Certificate: • A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $27.50/hr Up to 25 hours per week. Schedule TBD On-site only REQUIRED APPLICATION MATERIALS Resume, cover letter, and unofficial transcripts. This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 28, 2024
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Join our Team to provide community-based crisis intervention services for children and adult populations with mental health and/or substance abuse diagnoses which includes direct client contact in the community, partnering with law enforcement, crisis intervention, field assessments, outreach services, and other related duties as assigned. This position will be required to pass P.O.S.T. background and will be located in the Calaveras County Jail. Work schedule will be: Sunday - Wednesday: 10:00 am - 8:00 pm. Under limited supervision, provides advanced level case management services, crisis intervention, individual and group rehabilitation services and psycho education to adults with severe mental illnesses and/or children and youth with serious behavioral and emotional disorders and/or substance use disorders, and/or conservatees. DISTINGUISHING CHARACTERISTICS: This is the advanced level Case Management position. Applicants are expected to possess extensive knowledge and skills regarding the provision of case management services and community resources related to mental health, substance use disorder, conservatorship, and related issues. Applicants are also expected to understand the principles and practices of behavioral health and/or substance use disorder services, principles and practices of case management, rehabilitation methodologies, social aspects of mental illness, addiction and substance use and the scope of activities of public and private health and social services agencies. Incumbents are also expected to understand the basic principles of leadership as they may act as a subject matter expert and/or provide supervision to lower level staff assigned to a program or worksite as needed. This position is different from a Case Manager I/II as applicants will generally be assigned to a specialized program in house or with a partner agency/department. Example of Duties Provides advanced level case management and related services either in house, in the field, or with a partner agency/department. Operates independently with limited supervision and may be assigned a worksite at another Department, Division, etc. Participates in individual and multi-disciplinary treatment planning activities and monitors treatment plans. Conducts orientation, educational, and individual and group rehabilitation services. Evaluates and provides intervention for crisis, including in the field. Develops resource listings. Assists with placement and discharge planning for mental health treatment for clients placed on involuntary psychiatric hold. Attends court hearings as appropriate. Represents assigned program and provides outreach and training to staff, community partners, etc. Collects data on interventions provided and participates in program evaluation efforts. Participates in community activities dealing with issues related to the impact of mental illnesses, addiction or substance use disorders on the community and on consumers of behavioral health services. Attends staff meetings, treatment planning, and monitoring through utilization management and review. Works to support medical clinical staff, administrative staff, consumer employees and volunteers in accomplishing overall consumer and agency goals. Works with legal counsel as it pertains to conservatorship cases. Provides on-call coverage. Maintains accurate and timely documentation of interventions and activities that meet or exceed reimbursement standards. Provides programmatic training and supervision in a subject matter expert capacity (non-management). Other duties as assigned Minimum Qualifications Knowledge of: Community resources related to mental health, conservatorship and/or addiction or substance use disorder and related issues, and understanding of principles and practices of case management, social aspects of mental illness, emotional and behavioral disorders, addiction and substance use disorder; scope and activities of public and private health and social services agencies. Ability to: Apply the principles of current mental health and/or addiction or substance use disorder treatment practices, agency policies and procedures; establish and maintain the confidence and cooperation of persons contacted in the course of the work; utilize technology for case management services, write clear, accurate and concise notes and reports; maintain an objective and empathetic understanding of mental illness, emotional and behavioral disorders, addiction, substance use disorders, and related problems. Work collaboratively with other service departments, community partners, and/or the public. Education, Training, and Experience : Graduation from high school and four years of experience performing duties equivalent to those of a Case Manager II; or An Associate's Degree in Human Services, or a related field, and three years of experience performing duties equivalent to those of a Case Manager II; or A Bachelor's degree in psychology, social work, chemical dependency, or a related field and two years of experience performing duties equivalent to those of a Case Manager II; OR Master's or Doctoral degree in psychology, social work, chemical dependency, or a related field and one year of experience performing duties equivalent to those of a Case Manager II. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Bargaining Unit 5 (unrepresented) - Supervisory and Confidential Non-Exempt Employees For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Flexible Spending Accounts under Section 125 Flexible Spending:Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending:Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHIELD Life Insurance: $50,000.00 County paid Retirement Information: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRAMEMBERS: 2% at 62 Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizesVALIC. Participating employees will receive a County paid match of up to $50 a month Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Join our Team to provide community-based crisis intervention services for children and adult populations with mental health and/or substance abuse diagnoses which includes direct client contact in the community, partnering with law enforcement, crisis intervention, field assessments, outreach services, and other related duties as assigned. This position will be required to pass P.O.S.T. background and will be located in the Calaveras County Jail. Work schedule will be: Sunday - Wednesday: 10:00 am - 8:00 pm. Under limited supervision, provides advanced level case management services, crisis intervention, individual and group rehabilitation services and psycho education to adults with severe mental illnesses and/or children and youth with serious behavioral and emotional disorders and/or substance use disorders, and/or conservatees. DISTINGUISHING CHARACTERISTICS: This is the advanced level Case Management position. Applicants are expected to possess extensive knowledge and skills regarding the provision of case management services and community resources related to mental health, substance use disorder, conservatorship, and related issues. Applicants are also expected to understand the principles and practices of behavioral health and/or substance use disorder services, principles and practices of case management, rehabilitation methodologies, social aspects of mental illness, addiction and substance use and the scope of activities of public and private health and social services agencies. Incumbents are also expected to understand the basic principles of leadership as they may act as a subject matter expert and/or provide supervision to lower level staff assigned to a program or worksite as needed. This position is different from a Case Manager I/II as applicants will generally be assigned to a specialized program in house or with a partner agency/department. Example of Duties Provides advanced level case management and related services either in house, in the field, or with a partner agency/department. Operates independently with limited supervision and may be assigned a worksite at another Department, Division, etc. Participates in individual and multi-disciplinary treatment planning activities and monitors treatment plans. Conducts orientation, educational, and individual and group rehabilitation services. Evaluates and provides intervention for crisis, including in the field. Develops resource listings. Assists with placement and discharge planning for mental health treatment for clients placed on involuntary psychiatric hold. Attends court hearings as appropriate. Represents assigned program and provides outreach and training to staff, community partners, etc. Collects data on interventions provided and participates in program evaluation efforts. Participates in community activities dealing with issues related to the impact of mental illnesses, addiction or substance use disorders on the community and on consumers of behavioral health services. Attends staff meetings, treatment planning, and monitoring through utilization management and review. Works to support medical clinical staff, administrative staff, consumer employees and volunteers in accomplishing overall consumer and agency goals. Works with legal counsel as it pertains to conservatorship cases. Provides on-call coverage. Maintains accurate and timely documentation of interventions and activities that meet or exceed reimbursement standards. Provides programmatic training and supervision in a subject matter expert capacity (non-management). Other duties as assigned Minimum Qualifications Knowledge of: Community resources related to mental health, conservatorship and/or addiction or substance use disorder and related issues, and understanding of principles and practices of case management, social aspects of mental illness, emotional and behavioral disorders, addiction and substance use disorder; scope and activities of public and private health and social services agencies. Ability to: Apply the principles of current mental health and/or addiction or substance use disorder treatment practices, agency policies and procedures; establish and maintain the confidence and cooperation of persons contacted in the course of the work; utilize technology for case management services, write clear, accurate and concise notes and reports; maintain an objective and empathetic understanding of mental illness, emotional and behavioral disorders, addiction, substance use disorders, and related problems. Work collaboratively with other service departments, community partners, and/or the public. Education, Training, and Experience : Graduation from high school and four years of experience performing duties equivalent to those of a Case Manager II; or An Associate's Degree in Human Services, or a related field, and three years of experience performing duties equivalent to those of a Case Manager II; or A Bachelor's degree in psychology, social work, chemical dependency, or a related field and two years of experience performing duties equivalent to those of a Case Manager II; OR Master's or Doctoral degree in psychology, social work, chemical dependency, or a related field and one year of experience performing duties equivalent to those of a Case Manager II. Special Requirements Possession of an appropriate California driver's license issued by the State Department of Motor Vehicles. Bargaining Unit 5 (unrepresented) - Supervisory and Confidential Non-Exempt Employees For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Flexible Spending Accounts under Section 125 Flexible Spending:Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending:Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHIELD Life Insurance: $50,000.00 County paid Retirement Information: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRAMEMBERS: 2% at 62 Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizesVALIC. Participating employees will receive a County paid match of up to $50 a month Closing Date/Time: Continuous
CAREER DESCRIPTION AUDIT MANAGER (Fiscal Manager) This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Fiscal Manager positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Friday, May 3, 2024 at 11:59PM (PST). ORANGE COUNTY INTERNAL AUDIT DEPARTMENT The mission of the Internal Audit Department (IAD) is to provide highly reliable, independent, objective evaluations and business and financial advisory services to the Board of Supervisors and County management to assist them with their important business and financial decisions, and to protect and safeguard the County’s resources and assets. IAD supports and assists the Board of Supervisors and County management in the realization of their business goals and objectives by testing and reporting on the effectiveness of their internal control systems and processes. County management relies on these systems and processes for safeguarding the County’s assets and resources, reasonable and prudent financial stewardship, accurate recording and reporting, and achieving the County’s goals and objectives. Click here for more information on the Internal Audit Department. Click here for more information on the County of Orange. THE OPPORTUNITY Internal Audit is seeking an experienced, innovative, and results oriented audit professional to join its team. The Fiscal Manager has auditing duties and responsibilities in various technical and administrative functions, including but not limited to the following: supervising internal control audits (audit program development, work paper review, budget monitoring), ensuring adherence to professional standards, oversight reporting, risk assessment, and recruiting. The position will supervise a team of auditing professionals for engagements within Internal Audit. In addition, the Audit Manager will perform but is not limited to the following duties: Leading internal control, information technology, and compliance audits. Developing innovative internal audit techniques to better evaluate high-risk areas and their vulnerabilities within internal audit. Coordinating and leading interviews with department management to evaluate risks, correct deficiencies, and improve operations. Utilize data analytics tools such as TeamMate Analytics to support internal audit testing resulting in strong audit conclusions. Provide advisory services related to information technology, and financial and internal controls. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Bachelor's degree in Accounting or closely related field and three (3) years of experience performing professional-level auditing services such as engagement planning/supervision, risk assessment, fieldwork performance/monitoring, issue identification, recommendation development, report preparation, client relations. In addition to the minimum qualifications the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Professional and Technical Expertise Certified Public Accountant (CPA) license issued from the State of California, Certified Internal Auditor (CIA), and/or Certified Information Systems Auditor (CISA) certifications are desirable but not required. Knowledge of accounting and auditing principles and terminology as they apply to the governmental accounting cycle, accounting records, classification of accounts, cost accounting, fund accounting, budget process, appropriation and encumbrance control, accounting for inventory, preparation of financial statements and bank reconciliations Accounting and auditing techniques including application to controlling and subsidiary accounts, reconciliation of accounts, financial internal controls, accruals, deferrals and estimated items, sales and collection transactions, the closing process, receivables, payables, correction of errors, and/or compliance audit Experience with professional Internal Auditing standards and procedures and ability to conduct and supervise integrated financial, operational, or compliance audits including engagement planning, risk assessment, fieldwork supervision, use of data analytics, electronic audit workpaper preparation/review techniques, internal control deficiency identification, corresponding recommendation development, and report preparation A thorough understanding of the Committee of Sponsoring Organizations of the Treadway Commission (COSO) Internal Control - Integrated Framework and risk assessment Ability to prepare, present, and communicate audit findings and complex audit reports in an appropriate format to various levels of staff including management and executives Problem Solving | Analytical Skills Skill and ability to quickly assess and analyze complex and challenging issues associated with changes to accounting or auditing practices and communicate information and actions needed in a timely and responsive manner Skill and ability to independently conduct research and accurately interpret relevant data to formulate recommendations for modifying program policies, procedures, and requirements Working in a fast-paced environment, to multi-task, while handling and prioritizing multiple projects and to meet deadlines with accurate and complete work product Analyze and support planning efforts for identifying future resource needs and business process improvements Leadership | Management Ability to lead a high performance and forward focused team of auditing professionals by inspiring, motivating and empowering them to achieve agency goals and performance measures Coaching and inspiring peers and subordinates to be results oriented and manage day-to-day issues in support of maintaining a productive, creative, flexible, and innovative work environment Confidently taking responsibility for making decisions in a fair and consistent manner that fosters a supportive working environment for maintaining the integrity of agency operations and delivering responsive and quality services Ability and experience in effectively mediate conflict between subordinate staff members and/or peers, by building consensus and collaboration in arriving to a resolution Oral | Written Communication Skills Working effectively with various levels of organization, including staff, supervisors, and upper-level management Demonstrating strong verbal and written communications skills; writing with excellent grammar skills and articulating ideas in an organized and effective manner Ability to communicate technical and complex information in a clear and concise manner Listening effectively to others and shares technical knowledge with others MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Fiscal Manager classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/3/2024 11:59 PM Pacific
Apr 20, 2024
Full Time
CAREER DESCRIPTION AUDIT MANAGER (Fiscal Manager) This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Fiscal Manager positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Friday, May 3, 2024 at 11:59PM (PST). ORANGE COUNTY INTERNAL AUDIT DEPARTMENT The mission of the Internal Audit Department (IAD) is to provide highly reliable, independent, objective evaluations and business and financial advisory services to the Board of Supervisors and County management to assist them with their important business and financial decisions, and to protect and safeguard the County’s resources and assets. IAD supports and assists the Board of Supervisors and County management in the realization of their business goals and objectives by testing and reporting on the effectiveness of their internal control systems and processes. County management relies on these systems and processes for safeguarding the County’s assets and resources, reasonable and prudent financial stewardship, accurate recording and reporting, and achieving the County’s goals and objectives. Click here for more information on the Internal Audit Department. Click here for more information on the County of Orange. THE OPPORTUNITY Internal Audit is seeking an experienced, innovative, and results oriented audit professional to join its team. The Fiscal Manager has auditing duties and responsibilities in various technical and administrative functions, including but not limited to the following: supervising internal control audits (audit program development, work paper review, budget monitoring), ensuring adherence to professional standards, oversight reporting, risk assessment, and recruiting. The position will supervise a team of auditing professionals for engagements within Internal Audit. In addition, the Audit Manager will perform but is not limited to the following duties: Leading internal control, information technology, and compliance audits. Developing innovative internal audit techniques to better evaluate high-risk areas and their vulnerabilities within internal audit. Coordinating and leading interviews with department management to evaluate risks, correct deficiencies, and improve operations. Utilize data analytics tools such as TeamMate Analytics to support internal audit testing resulting in strong audit conclusions. Provide advisory services related to information technology, and financial and internal controls. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Bachelor's degree in Accounting or closely related field and three (3) years of experience performing professional-level auditing services such as engagement planning/supervision, risk assessment, fieldwork performance/monitoring, issue identification, recommendation development, report preparation, client relations. In addition to the minimum qualifications the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Professional and Technical Expertise Certified Public Accountant (CPA) license issued from the State of California, Certified Internal Auditor (CIA), and/or Certified Information Systems Auditor (CISA) certifications are desirable but not required. Knowledge of accounting and auditing principles and terminology as they apply to the governmental accounting cycle, accounting records, classification of accounts, cost accounting, fund accounting, budget process, appropriation and encumbrance control, accounting for inventory, preparation of financial statements and bank reconciliations Accounting and auditing techniques including application to controlling and subsidiary accounts, reconciliation of accounts, financial internal controls, accruals, deferrals and estimated items, sales and collection transactions, the closing process, receivables, payables, correction of errors, and/or compliance audit Experience with professional Internal Auditing standards and procedures and ability to conduct and supervise integrated financial, operational, or compliance audits including engagement planning, risk assessment, fieldwork supervision, use of data analytics, electronic audit workpaper preparation/review techniques, internal control deficiency identification, corresponding recommendation development, and report preparation A thorough understanding of the Committee of Sponsoring Organizations of the Treadway Commission (COSO) Internal Control - Integrated Framework and risk assessment Ability to prepare, present, and communicate audit findings and complex audit reports in an appropriate format to various levels of staff including management and executives Problem Solving | Analytical Skills Skill and ability to quickly assess and analyze complex and challenging issues associated with changes to accounting or auditing practices and communicate information and actions needed in a timely and responsive manner Skill and ability to independently conduct research and accurately interpret relevant data to formulate recommendations for modifying program policies, procedures, and requirements Working in a fast-paced environment, to multi-task, while handling and prioritizing multiple projects and to meet deadlines with accurate and complete work product Analyze and support planning efforts for identifying future resource needs and business process improvements Leadership | Management Ability to lead a high performance and forward focused team of auditing professionals by inspiring, motivating and empowering them to achieve agency goals and performance measures Coaching and inspiring peers and subordinates to be results oriented and manage day-to-day issues in support of maintaining a productive, creative, flexible, and innovative work environment Confidently taking responsibility for making decisions in a fair and consistent manner that fosters a supportive working environment for maintaining the integrity of agency operations and delivering responsive and quality services Ability and experience in effectively mediate conflict between subordinate staff members and/or peers, by building consensus and collaboration in arriving to a resolution Oral | Written Communication Skills Working effectively with various levels of organization, including staff, supervisors, and upper-level management Demonstrating strong verbal and written communications skills; writing with excellent grammar skills and articulating ideas in an organized and effective manner Ability to communicate technical and complex information in a clear and concise manner Listening effectively to others and shares technical knowledge with others MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Fiscal Manager classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/3/2024 11:59 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Expand your HR leave administration and disability management experience with the County of Sonoma! Starting salary up to $72.44/hour ($151,190/year) and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, disability management, employee and labor relations, equal employment opportunity (EEO), HR information systems, occupational safety and health, recruitment and examination, risk management, and workforce development. Under our director's leadership, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce that is committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. As an integral part of our HR team, our County's Disabilities Management (DM) Unit oversees the administration of leaves of absence (catastrophic, medical, military, occupational/non-occupational, short/long-term, etc.) in agreement with state and federal provisions, County policies, and negotiated union contracts. The Unit's supportive services also include the administration of reasonable accommodations that are compliant with the Americans with Disability Act (ADA) and Fair Employment Housing Act (FEHA), job-related medical screening tests and Job Demands Analysis (JDAs), temporary transitional duty assignments, the County's self-insured workers' compensation and long-term disability programs, and statistical claims reporting. To support this complex body of work, our DM Manager supervises a team of six professional and technical staff and works with outside consultants, third-party administrators, and legal counsel. Additional responsibilities include: Planning, organizing, and overseeing the Unit's budget, personnel analysis, and other administrative functions Triaging complex, bogged down, escalated, or problematic cases; and recommending or obtaining additional resources from our executive leadership and/or department heads in client departments, as needed Reviewing and authorizing settlement requests within their authority, gathering appropriate information and presenting it to HR executive leadership for the County Board of Supervisors (BOS) review, and editing and preparing BOS closed session items Developing and delivering training to HR's staff and county-wide employees Overseeing DM staff project work to review and advise on issues and processes such as policy updates and development, mental health training and events, etc. Incorporating industry best practices in the development of policies, procedures, and guidelines designed to promote full utilization of the County's human resources and minimize costs and risks associated with employee absences and disability management Through consultation, analysis, and recommendations, this is a position of authority. In this role, you will work collaboratively with other managers within HR, and assist other department management and division heads in addressing and resolving challenging situations, in accordance with applicable state and federal laws and regulations, County guidelines, policies, procedures, and Memoranda of Understanding (MOUs). What You Bring As our next DM Manager and ideal candidate, you will demonstrate that you can quickly assess problems with an empathetic, solution-oriented, equity-focused approach. You have a high level of integrity, can diffuse difficult situations as they arise with tact and diplomacy, and can establish credibility and maintain effective and collaborative working relationships with a diverse base of internal and external contacts across all levels of an organization. You are highly proficient in leave administration and possess: Extensive experience working with the Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), California Pregnancy Disability Leave (CPDL), Pregnant Workers Fairness Act (PWFA), and California Healthy Families Act and Kin Care provisions Excellent leadership skills and the ability to effectively assess current practices and policies, establish unit priorities, direct the work of others, and propose sensible operational improvements Proven long-term planning capabilities and experience incorporating industry best practices in the development of guidelines, policies, and procedures The ability to thoroughly address complex issues in a comprehensible manner, and articulate how they relate to, and sometimes compete with, one another Public sector experience in workers’ compensation and disability management and an understanding of working in a collective bargaining environment Experience effectively addressing barriers to communication and supporting employees with diverse backgrounds and lived experiences, especially those from historically marginalized groups of people The ability to facilitate meetings and confidently present, respond to, and collaborate with groups, including staff, executive management, department heads, union representatives, and employees Experience writing reports and presenting findings is required, bilingual English/Spanish skills are desirable, and diverse lived experiences are highly valued. Certifications and training in HR, mediation, and/or workplace investigations are also desirable. Please note , that within one year of hire, the DM Manager must obtain Certified Professional in Disability Management (CPDM) status. Additionally, a sense of humor is a must! This is a serious position, and while the HR topics we work with are confidential and support integral services, we truly find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon investigative and operational needs, the DM Manager must also be willing to work outside of typical hours and during emergencies and other critical events. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of the position is Risk Management Analyst III. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted before employment in a bilingual position to confirm the level of skill in this area. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of course work, training, and/or work experience which clearly demonstrates possession of the knowledge and abilities listed. Normally, this includes: Education: completion academic course work in public administration, business administration, accounting, law, economics, safety, industrial engineering, risk management, and/or other related courses. A bachelor's degree related to one of these fields is highly desirable. Experience: Four years of professional level experience working with occupational safety and health programs, workers' compensation, casualty or employee benefit insurance, or loss control programs, preferably with a public agency and/or in a risk management program. This should include substantial experience directly related to area of assignment. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: principles and practices, legal statutes, civil procedures, and administrative regulations relating to disability management, workers' compensation, liability, occupational health and safety, employee benefits and insurance, and related non-monetary compensation; claims adjusting, investigation, and administrative techniques necessary to carry management of claims from initial report to settlement or closure. Considerable knowledge of: medical and technical terminology used in individual injury cases; operations and functions of County government including budget methods, program analysis, employee relations, and group dynamics; written and oral communications including language mechanics, syntax and English composition; research methodology, report writing, basic statistics, and actuarial principles and appropriate applications; modern office methods, procedures, and computer applications related to work, including methods of graphical presentation; management of electronic database systems; and principles and methods of supervision and training. Ability to: manage and direct a major risk management function; direct, supervise and train employees; use judgment and discretion to integrate technical knowledge with interpersonal and communication skills dealing with the public, County management personnel, employees, attorneys, medical providers, and others in a manner consistent with the policies, practices, and procedures of the organization; research, understand, interpret, and apply specific rules, laws, ordinances, and policies to applicable risk management programs; plan and organize research and statistical reports relating to various aspects of risk management, budget, general management matters; evaluate results and recommend corrective measures using principles of inductive and deductive reasoning; and where applicable, effectively present conclusions before advisory and policy bodies; organize, develop, and prepare claims for assignment to counsel, trial and pretrial conferences; prepare informational materials, brochures, and newsletters to relate complex regulations and data to employees and officials; organize and develop effective programs for the reduction of occupational hazards and accident prevention; facilitate consensus and negotiate resolution of complex problems involving a variety of claimants, individuals, employee groups, consultants, carriers and service providers; analyze situations and adopt effective courses of action working independently and with either oral or written direction. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 12, 2024
Full Time
Position Information Expand your HR leave administration and disability management experience with the County of Sonoma! Starting salary up to $72.44/hour ($151,190/year) and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, disability management, employee and labor relations, equal employment opportunity (EEO), HR information systems, occupational safety and health, recruitment and examination, risk management, and workforce development. Under our director's leadership, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce that is committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. As an integral part of our HR team, our County's Disabilities Management (DM) Unit oversees the administration of leaves of absence (catastrophic, medical, military, occupational/non-occupational, short/long-term, etc.) in agreement with state and federal provisions, County policies, and negotiated union contracts. The Unit's supportive services also include the administration of reasonable accommodations that are compliant with the Americans with Disability Act (ADA) and Fair Employment Housing Act (FEHA), job-related medical screening tests and Job Demands Analysis (JDAs), temporary transitional duty assignments, the County's self-insured workers' compensation and long-term disability programs, and statistical claims reporting. To support this complex body of work, our DM Manager supervises a team of six professional and technical staff and works with outside consultants, third-party administrators, and legal counsel. Additional responsibilities include: Planning, organizing, and overseeing the Unit's budget, personnel analysis, and other administrative functions Triaging complex, bogged down, escalated, or problematic cases; and recommending or obtaining additional resources from our executive leadership and/or department heads in client departments, as needed Reviewing and authorizing settlement requests within their authority, gathering appropriate information and presenting it to HR executive leadership for the County Board of Supervisors (BOS) review, and editing and preparing BOS closed session items Developing and delivering training to HR's staff and county-wide employees Overseeing DM staff project work to review and advise on issues and processes such as policy updates and development, mental health training and events, etc. Incorporating industry best practices in the development of policies, procedures, and guidelines designed to promote full utilization of the County's human resources and minimize costs and risks associated with employee absences and disability management Through consultation, analysis, and recommendations, this is a position of authority. In this role, you will work collaboratively with other managers within HR, and assist other department management and division heads in addressing and resolving challenging situations, in accordance with applicable state and federal laws and regulations, County guidelines, policies, procedures, and Memoranda of Understanding (MOUs). What You Bring As our next DM Manager and ideal candidate, you will demonstrate that you can quickly assess problems with an empathetic, solution-oriented, equity-focused approach. You have a high level of integrity, can diffuse difficult situations as they arise with tact and diplomacy, and can establish credibility and maintain effective and collaborative working relationships with a diverse base of internal and external contacts across all levels of an organization. You are highly proficient in leave administration and possess: Extensive experience working with the Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), California Pregnancy Disability Leave (CPDL), Pregnant Workers Fairness Act (PWFA), and California Healthy Families Act and Kin Care provisions Excellent leadership skills and the ability to effectively assess current practices and policies, establish unit priorities, direct the work of others, and propose sensible operational improvements Proven long-term planning capabilities and experience incorporating industry best practices in the development of guidelines, policies, and procedures The ability to thoroughly address complex issues in a comprehensible manner, and articulate how they relate to, and sometimes compete with, one another Public sector experience in workers’ compensation and disability management and an understanding of working in a collective bargaining environment Experience effectively addressing barriers to communication and supporting employees with diverse backgrounds and lived experiences, especially those from historically marginalized groups of people The ability to facilitate meetings and confidently present, respond to, and collaborate with groups, including staff, executive management, department heads, union representatives, and employees Experience writing reports and presenting findings is required, bilingual English/Spanish skills are desirable, and diverse lived experiences are highly valued. Certifications and training in HR, mediation, and/or workplace investigations are also desirable. Please note , that within one year of hire, the DM Manager must obtain Certified Professional in Disability Management (CPDM) status. Additionally, a sense of humor is a must! This is a serious position, and while the HR topics we work with are confidential and support integral services, we truly find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon investigative and operational needs, the DM Manager must also be willing to work outside of typical hours and during emergencies and other critical events. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of the position is Risk Management Analyst III. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted before employment in a bilingual position to confirm the level of skill in this area. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of course work, training, and/or work experience which clearly demonstrates possession of the knowledge and abilities listed. Normally, this includes: Education: completion academic course work in public administration, business administration, accounting, law, economics, safety, industrial engineering, risk management, and/or other related courses. A bachelor's degree related to one of these fields is highly desirable. Experience: Four years of professional level experience working with occupational safety and health programs, workers' compensation, casualty or employee benefit insurance, or loss control programs, preferably with a public agency and/or in a risk management program. This should include substantial experience directly related to area of assignment. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: principles and practices, legal statutes, civil procedures, and administrative regulations relating to disability management, workers' compensation, liability, occupational health and safety, employee benefits and insurance, and related non-monetary compensation; claims adjusting, investigation, and administrative techniques necessary to carry management of claims from initial report to settlement or closure. Considerable knowledge of: medical and technical terminology used in individual injury cases; operations and functions of County government including budget methods, program analysis, employee relations, and group dynamics; written and oral communications including language mechanics, syntax and English composition; research methodology, report writing, basic statistics, and actuarial principles and appropriate applications; modern office methods, procedures, and computer applications related to work, including methods of graphical presentation; management of electronic database systems; and principles and methods of supervision and training. Ability to: manage and direct a major risk management function; direct, supervise and train employees; use judgment and discretion to integrate technical knowledge with interpersonal and communication skills dealing with the public, County management personnel, employees, attorneys, medical providers, and others in a manner consistent with the policies, practices, and procedures of the organization; research, understand, interpret, and apply specific rules, laws, ordinances, and policies to applicable risk management programs; plan and organize research and statistical reports relating to various aspects of risk management, budget, general management matters; evaluate results and recommend corrective measures using principles of inductive and deductive reasoning; and where applicable, effectively present conclusions before advisory and policy bodies; organize, develop, and prepare claims for assignment to counsel, trial and pretrial conferences; prepare informational materials, brochures, and newsletters to relate complex regulations and data to employees and officials; organize and develop effective programs for the reduction of occupational hazards and accident prevention; facilitate consensus and negotiate resolution of complex problems involving a variety of claimants, individuals, employee groups, consultants, carriers and service providers; analyze situations and adopt effective courses of action working independently and with either oral or written direction. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Contra Costa County, CA
Martinez, California, United States
The Position Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project THE DEPARTMENT: Why join the Contra Costa County Community Services Bureau? Contra Costa County is one of the largest employers in the area offering multiple career opportunities in public service. Community Services Bureau is the community action agency for Contra Costa County, and runs effective and highly regarded programs including Head Start, California Childcare and Development, and the Low-Income Home Energy Assistance Program. The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The incumbent needs to be collaborative, team oriented, and a progressive leader with strong communication skills. The incumbent must also possess a value system that engenders trust and confidence, and embodies a commitment to racial equity, diversity, and inclusion. The Community Services Bureau’s very capable and competent staff deliver services through the shared values of respect, responsiveness, and relationship building. The Community Services Bureau is currently recruiting for Comprehensive Services Managers to support in the following areas: The Head Start Education team, in developing, implementing, and monitoring practices that support Federal, State, and local regulations in childcare. The Child Nutrition Unit, in developing, implementing, and monitoring practices that ensure implementation of the Child Adult Care Food Program, along with Federal, state, and local regulations for childcare settings. The Low Income Home Energy Assistance Program, in developing, implementing, and monitoring policies and procedures that ensure oversight on day to day operations of the Low Income Home Energy Assistance Program that follow Federal regulations, state and local regulations. We are looking for someone who is: Able to work well under pressure Flexible and able to adapt to change Self-motivated Able to manage multiple projects Collaborative and works well with others Aware of community’s needs and invested in making a difference What you will typically be responsible for: Managing and analyzing data and compiling reports Supervising and training staff as part of a leadership team Developing and implementing policies and procedures Interagency and intra-agency collaboration Developing program goals and driving results Monitoring program requirements to ensure federal, state and county regulations are followed A few reasons you might love this job: You will work with a diverse team that is committed to delivering results Deliver programs and services that benefit the community Bureau-wide focus on staff wellness and self-care Opportunities to travel for professional development A few challenges you might face in this job: Managing programs with limited community resources while still meeting client needs Handling multiple high priority projects Staying abreast of regulatory changes from local, state, and federal agencies Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Professional & Technical Expertise: Applying technical subject matter to the job Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Handling & Resolving Conflict: Managing interpersonally strained situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Managing & Facilitating Change: Addressing key factors that influence successful organizational change To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications MINIMUM QUALIFICATIONS: License Required: Candidates must possess a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a bachelor’s degree from an accredited college or university with a major in Social Work, Child Development, Early Childhood Education, Special Education, Public Health, Health Education, Psychology, or other social science disciplines. Experience: Three (3) years of full time, or the equivalent, experience in a social service program, a community-based organization or a child development program with responsibilities for the coordination in one or more of the following areas health, mental health, disability, nutrition, education, parent involvement, or social service activities for families, one year must have been at a management or supervisory level . Substitution for Education: Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 12 semester or 18 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines, and (2) two additional years of qualifying experience of the type noted above, one year must have been at a management or supervisory level, may be substituted for the required Bachelor’s degree. There is no substitution for the one year required for management or supervisory level experience. There is no substitution for education when applying as a content area specialist in health, education, family community partnership, disability and mental health and nutrition. Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling or a related field, in accordance with Head Start Program Performance Standards Part 1302.91(e)(7). Special Requirements : For All Programs: Ability to meet such standards as may be required by the Federal Head Start Performance Standards, California Department of Education Title V, and California Department of Social Services Title XXII regulations dealing with pre-school and child development programs. Desirable Qualifications: Able to develop a long-term vision plan Enjoys writing to highlight program achievements Background in social services and experience with diverse population Experience in trauma informed leadership Selection Process SELECTION PROCESS To read the complete job description, please visit the website, County of Contra Costa - Class Specification Bulletin (governmentjobs.com) The eligible list established from this recruitment may be used to fill future openings for up to six (6) months. Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Seantea Stewart at seantea.stewart@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 07, 2024
Full Time
The Position Bargaining Unit: Mgmt/Unrepresented - Management Classes - Project THE DEPARTMENT: Why join the Contra Costa County Community Services Bureau? Contra Costa County is one of the largest employers in the area offering multiple career opportunities in public service. Community Services Bureau is the community action agency for Contra Costa County, and runs effective and highly regarded programs including Head Start, California Childcare and Development, and the Low-Income Home Energy Assistance Program. The Bureau’s mission is to support individuals and families to thrive as contributing members of the community by providing high quality services and learning opportunities. The incumbent needs to be collaborative, team oriented, and a progressive leader with strong communication skills. The incumbent must also possess a value system that engenders trust and confidence, and embodies a commitment to racial equity, diversity, and inclusion. The Community Services Bureau’s very capable and competent staff deliver services through the shared values of respect, responsiveness, and relationship building. The Community Services Bureau is currently recruiting for Comprehensive Services Managers to support in the following areas: The Head Start Education team, in developing, implementing, and monitoring practices that support Federal, State, and local regulations in childcare. The Child Nutrition Unit, in developing, implementing, and monitoring practices that ensure implementation of the Child Adult Care Food Program, along with Federal, state, and local regulations for childcare settings. The Low Income Home Energy Assistance Program, in developing, implementing, and monitoring policies and procedures that ensure oversight on day to day operations of the Low Income Home Energy Assistance Program that follow Federal regulations, state and local regulations. We are looking for someone who is: Able to work well under pressure Flexible and able to adapt to change Self-motivated Able to manage multiple projects Collaborative and works well with others Aware of community’s needs and invested in making a difference What you will typically be responsible for: Managing and analyzing data and compiling reports Supervising and training staff as part of a leadership team Developing and implementing policies and procedures Interagency and intra-agency collaboration Developing program goals and driving results Monitoring program requirements to ensure federal, state and county regulations are followed A few reasons you might love this job: You will work with a diverse team that is committed to delivering results Deliver programs and services that benefit the community Bureau-wide focus on staff wellness and self-care Opportunities to travel for professional development A few challenges you might face in this job: Managing programs with limited community resources while still meeting client needs Handling multiple high priority projects Staying abreast of regulatory changes from local, state, and federal agencies Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Professional & Technical Expertise: Applying technical subject matter to the job Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Innovation: Imagining and devising new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Handling & Resolving Conflict: Managing interpersonally strained situations Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Managing & Facilitating Change: Addressing key factors that influence successful organizational change To read the complete job description, please visit the website, www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications MINIMUM QUALIFICATIONS: License Required: Candidates must possess a valid California Motor Vehicle Operator License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a bachelor’s degree from an accredited college or university with a major in Social Work, Child Development, Early Childhood Education, Special Education, Public Health, Health Education, Psychology, or other social science disciplines. Experience: Three (3) years of full time, or the equivalent, experience in a social service program, a community-based organization or a child development program with responsibilities for the coordination in one or more of the following areas health, mental health, disability, nutrition, education, parent involvement, or social service activities for families, one year must have been at a management or supervisory level . Substitution for Education: Completion of at least 60 semester or 90 quarter units from an accredited college or university, which must have included at least 12 semester or 18 quarter units in Child Development, Early Childhood Education, Social Work, Psychology and/or social science disciplines, and (2) two additional years of qualifying experience of the type noted above, one year must have been at a management or supervisory level, may be substituted for the required Bachelor’s degree. There is no substitution for the one year required for management or supervisory level experience. There is no substitution for education when applying as a content area specialist in health, education, family community partnership, disability and mental health and nutrition. Certification: Appointees must have, at the time of hire or within eighteen months of hire, credential or certification in social work, human services, family services, counseling or a related field, in accordance with Head Start Program Performance Standards Part 1302.91(e)(7). Special Requirements : For All Programs: Ability to meet such standards as may be required by the Federal Head Start Performance Standards, California Department of Education Title V, and California Department of Social Services Title XXII regulations dealing with pre-school and child development programs. Desirable Qualifications: Able to develop a long-term vision plan Enjoys writing to highlight program achievements Background in social services and experience with diverse population Experience in trauma informed leadership Selection Process SELECTION PROCESS To read the complete job description, please visit the website, County of Contra Costa - Class Specification Bulletin (governmentjobs.com) The eligible list established from this recruitment may be used to fill future openings for up to six (6) months. Application Filing: All applicants must apply online at https://www.governmentjobs.com/careers/contracosta and submit the information as indicated on the job announcement by the final filing date. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Training and Experience Evaluation: Consists of an evaluation of each candidate's relevant education, training and/or experience as presented on the application and supplemental questionnaire. (Weighted 100%) The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment specific questions, please contact Seantea Stewart at seantea.stewart@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Summary ABOUT THE DEPARTMENT: Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community based settings. Deschutes County Behavioral Health (DCBH) is the Community Mental Health Program providing safety net and core clinical services for community members in Deschutes County dealing with mental health and substance use conditions. DCBH is also a Certified Community Behavioral Health Clinic (CCBHC). As such, DCBH relies on multi-disciplinary teams to provide innovative, evidence based, recovery oriented services in behavioral healthcare settings co-located with physical health providers. To hear from staff about working at Deschutes County Behavioral Health, please click HERE. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: This position will lead our award-winning Behavioral Health Crisis Program including the 24/7 Deschutes County Stabilization Center (DCSC). Services included in the Crisis Program include the 24/7 Community Crisis Response Team (CCRT), Forensic Diversion Team, Crisis Intervention Team (CIT) training coordination, and Civil Commitment Investigations and Monitoring. Deschutes County Health Services is looking for a candidate with a strong vision and understanding of crisis services in a community mental health setting, integrated healthcare delivery and healthcare transformation. This leadership position is responsible for program development and implementation, evaluation of services and systems, operational logistics including oversight of the crisis budget, maintaining and building strong community partnerships and direct oversight of the 24/7, 365 Deschutes County Stabilization Center (DCSC) and mobile crisis. Must be able to function as part of a leadership team and collaborate with a wide network of community partners. Key Responsibilities: Provide group and individual supervision of crisis leadership team at DCSC and overall Crisis program operations. Attend state and national committees/workgroups pertaining to crisis work as well as represent DCSC to community partners on a local level. Establish and promote effective working relationships with grantors, referral sources, the public and other employees at all times. Perform other duties as assigned, including some after-hours availability. What You Will Bring: Knowledge of or experience with: Extensive knowledge of the principles and practices of community behavioral health delivery systems, as well as program/departmental budgeting and working in grant environments. Crisis Service Delivery. Computer literacy with strong typing and computer skills. Skill in: Leading and motivating staff. Prioritizing and managing complex tasks. Working independently as well as in a team setting. Communicating effectively both verbally and in writing. Acting professionally with regard to code of ethics and confidentiality. Preparing concise and complete reports and documentation in a timely and professional manner. Grant management. Innovation and program development. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $8,313.53 to $11,140.91 per month for a 172.67 hour work month, PLUS a 10% shift differential . Excellent County benefit package when eligible. This position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. Minimum Qualifications Master’s degree in a human services field; AND five (5) years of progressively responsible and relevant professional experience, including managerial experience; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. Preferred Qualifications: Current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Behavioral health crisis experience. Mobile Crisis, Forensic and/or Civil commitment experience. Necessary Special Requirements Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Must have dependable transportation and be able and willing to drive throughout Deschutes County in sometimes adverse weather conditions. For positions in the Health Services Department, incumbent must be able to be credentialed as a Clinical Supervisor for assigned service area in accordance with Oregon Administrative Rules. Must meet provider Qualified Mental Health Professional (QMHP) credentialing requirements as required by Oregon Administrative Rules ( OARs ) 309-019-0125 (8). Must be willing to work a flexible schedule when necessary to meet client and department needs. NOTE: Per OAR 407-007-0000 to 407-007-0100 this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click HERE to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: 5/5/2024 11:59 PM Pacific
Apr 22, 2024
Full Time
Summary ABOUT THE DEPARTMENT: Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community based settings. Deschutes County Behavioral Health (DCBH) is the Community Mental Health Program providing safety net and core clinical services for community members in Deschutes County dealing with mental health and substance use conditions. DCBH is also a Certified Community Behavioral Health Clinic (CCBHC). As such, DCBH relies on multi-disciplinary teams to provide innovative, evidence based, recovery oriented services in behavioral healthcare settings co-located with physical health providers. To hear from staff about working at Deschutes County Behavioral Health, please click HERE. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,200 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: This position will lead our award-winning Behavioral Health Crisis Program including the 24/7 Deschutes County Stabilization Center (DCSC). Services included in the Crisis Program include the 24/7 Community Crisis Response Team (CCRT), Forensic Diversion Team, Crisis Intervention Team (CIT) training coordination, and Civil Commitment Investigations and Monitoring. Deschutes County Health Services is looking for a candidate with a strong vision and understanding of crisis services in a community mental health setting, integrated healthcare delivery and healthcare transformation. This leadership position is responsible for program development and implementation, evaluation of services and systems, operational logistics including oversight of the crisis budget, maintaining and building strong community partnerships and direct oversight of the 24/7, 365 Deschutes County Stabilization Center (DCSC) and mobile crisis. Must be able to function as part of a leadership team and collaborate with a wide network of community partners. Key Responsibilities: Provide group and individual supervision of crisis leadership team at DCSC and overall Crisis program operations. Attend state and national committees/workgroups pertaining to crisis work as well as represent DCSC to community partners on a local level. Establish and promote effective working relationships with grantors, referral sources, the public and other employees at all times. Perform other duties as assigned, including some after-hours availability. What You Will Bring: Knowledge of or experience with: Extensive knowledge of the principles and practices of community behavioral health delivery systems, as well as program/departmental budgeting and working in grant environments. Crisis Service Delivery. Computer literacy with strong typing and computer skills. Skill in: Leading and motivating staff. Prioritizing and managing complex tasks. Working independently as well as in a team setting. Communicating effectively both verbally and in writing. Acting professionally with regard to code of ethics and confidentiality. Preparing concise and complete reports and documentation in a timely and professional manner. Grant management. Innovation and program development. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $8,313.53 to $11,140.91 per month for a 172.67 hour work month, PLUS a 10% shift differential . Excellent County benefit package when eligible. This position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. Minimum Qualifications Master’s degree in a human services field; AND five (5) years of progressively responsible and relevant professional experience, including managerial experience; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job. Preferred Qualifications: Current licensure without restrictions from a recognized governing board in Oregon as a Licensed Clinical Social Worker (LCSW), Licensed Marital and Family Therapist (LMFT), or Licensed Professional Counselor (LPC). Behavioral health crisis experience. Mobile Crisis, Forensic and/or Civil commitment experience. Necessary Special Requirements Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Must have dependable transportation and be able and willing to drive throughout Deschutes County in sometimes adverse weather conditions. For positions in the Health Services Department, incumbent must be able to be credentialed as a Clinical Supervisor for assigned service area in accordance with Oregon Administrative Rules. Must meet provider Qualified Mental Health Professional (QMHP) credentialing requirements as required by Oregon Administrative Rules ( OARs ) 309-019-0125 (8). Must be willing to work a flexible schedule when necessary to meet client and department needs. NOTE: Per OAR 407-007-0000 to 407-007-0100 this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click HERE to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: 5/5/2024 11:59 PM Pacific
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
About The University Corporation The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life. https://www.csun.edu/tuc Mission: Empowering Families, Ending Violence and Developing Leaders Overview: Reporting to the Executive Director the CPM is responsible for management of our Family Empowerment Services to include: Department of Family and Children Services (DCFS) Family Preservation (FP), Child Abuse Prevention, Intervention and Treatment (CAPIT) Services, and the supervision of program staff and graduate marriage and family trainee’s’ in the provision of trauma informed, culturally sensitive, case management and interventions to families and individuals who have experienced child maltreatment, domestic violence and sexual assault. Duties and Responsibilities (other duties as assigned): 1) Program Oversight : oversees the day-to-day functioning of assigned programming, working collaboratively with agency staff, graduate marriage and family trainee’s and multidisciplinary partners across all SU locations. Maintains productivity to meet all grant requirements, liaising with DCFS representatives and community promoting the programming and problem solving with partner agencies and funders. Is responsible for the design, implementation and contractual compliance of direct services in consultation with the Executive Director. Providing support and oversight to staff/graduate level marriage and family therapy trainees through direct supervision. Monitors staff/volunteers’ productivity and compliance with documentation standards and ethical and legal requirements. Provides performance evaluations of staff/volunteers and when necessary, develops corrective action plans. Ensures trauma informed, evidence based/informed practices are implemented and monitored through the administration of pre- and post- psychometric measures. Monitors and adjusts case assignment to ensure program targets are met. 2) Staff and Volunteer Supervision: Ensures all staff and volunteers adhere to the agencies, policies, procedures and training, Federal, State and Professional Governing bodies legal and ethical laws and guidelines. Provides face-to face group and/or triadic supervision through a combination of direct live observation, written clinical notes, audio and video recordings and live supervision, maintaining a safe learning environment. Provides critical feedback in both oral and written format, coordinating with field-site liaison at all times. Coordinates with various graduate field-site representatives regarding student placement and agency-specific student professional development, training, evaluation and research. Participates on rotating 24-7 Supervision on call roster. 3) Development and Implementation of Direct Services protocols: Assists in the development, implementation and training associated with internal agency protocols for the advancement of best practices in the delivery of services, collection of data and training protocols. 4) Data Management & Quality Assurance: Collects, evaluates and utilizes data for program improvements. Participates in agency quarterly assurance meeting, monthly community/contractual meetings and events. 5) Stewardship: Performs duties in a highly professional manner, advancing the organizations mission and reputation in the community, upholding the organizations values, core principles and policies. Responds to all internal and external requests in a timely fashion with high standards of oral and written communication. Advocates for the organizations mission through participation on workgroups, taskforce, and other related meetings. Coordinates with legal representation to ensure all legal and ethical standards are met and in accordance with changing laws. Collaborates with onsite multi-disciplinary partners to deliver high performing programming whilst meeting confidentiality standards. Will be overseeing an additional program: Child Abuse Prevention, Intervention and Treatment Services (CAPIT). This includes the oversight of four additional staff, attending additional meetings, coordinating with grantor, monitoring productivity and Clinically Supervising an additional 30 cases. Qualifications: Must possess a Master’s Degree from an accredited institution in Clinical Psychology, Social Work or Marriage and Family Therapy. Holds a current CA license, and meets the CA BBS, CAMFT and AAMFT requirements to provide clinical supervision to graduate students and individuals obtaining hours toward CA licensure in Clinical Psychology MFT and/or Clinical Social Work. Must have completed training in Trauma Informed Cognitive Behavioral Therapy, Cognitive Processing Therapy and Seeking Safety. Must have prior experience working with DCFS funded programming. Strong supervisory background. Computer competency, including Word, Excel, Outlook and PowerPoint. Experience with a database management system. Knowledge, Specialized Skills, and Abilities: Must have a minimum of three years clinical and supervisory experience providing services to individuals of all ages who have experienced child maltreatment, crisis intervention, family systems, domestic violence, sexual assault, poly-victimization and high risk (suicide/dual diagnosis) and biopsychosocial assessment. Analyze complex situations accurately and adopt effective courses of action; supervise volunteers and staff individually and in groups on complex matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in interactions of a sensitive nature; and interpret and evaluate descriptions and explanations of problems. analyze complex situations accurately and adopt effective courses of action; supervise volunteers and staff individually and in groups on complex matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in interactions of a sensitive nature; and interpret and evaluate descriptions and explanations of problems. Strong skills and practice orientation in trauma informed care, relational supervision and student-professional development. Must have thorough knowledge of correct English grammar, spelling, and punctuation, and possess excellent written and communication skills. Must have the ability and specialized skills to organize, coordinate, and prioritize multiple tasks; work independently in a busy environment with frequent interruptions and changing priorities; maintain cooperative working relationships with others; be team oriented; coordinate/collaborate with professionals from multiple agencies while maintaining appropriate boundaries and client confidentiality. Must show a passion and sensitivity for trauma work. Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity and sexual orientation. Pre-employment Requirements: • County, State and Federal Criminal Checks • CA BBS License • Driving Record • Education Verification • Reference Check • Access to a reliable vehicle, valid California Driver’s license and proof of automobile insurance • Must Maintain personal cell phone Physical Requirements and Work Environment: Work is performed in an office setting with a low-to-moderate noise level; employee will need to utilize their personal vehicle for travel to and from meetings outside the office; employee must regularly communicate by telephone, written communications and in-person with staff, families served, partners, funders and other professionals; occasionally lift, carry and position objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay, Benefits, & Work Schedule This position is employed through The University Corporation (TUC). The anticipated hiring range: $87,300-$100,564 /year Full Pay range: $87,300-$100,564 /year Time Base: Full-Time Benefits: Medical, Dental, Vision General Information THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN . How to Apply Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process. Application Screening begins Thursday, April 18 th and will continue until the position is filled. To be considered in the initial review, applications must be submitted before the date listed above. Application submissions received after the application screening date will be reviewed at the discretion of the University. For more detailed information on the application and hiring process, please view the link below: http://www-admn.csun.edu/ohrs/employment/ Equal Employment Opportunity: Strength United is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Service Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 04, 2024
About The University Corporation The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life. https://www.csun.edu/tuc Mission: Empowering Families, Ending Violence and Developing Leaders Overview: Reporting to the Executive Director the CPM is responsible for management of our Family Empowerment Services to include: Department of Family and Children Services (DCFS) Family Preservation (FP), Child Abuse Prevention, Intervention and Treatment (CAPIT) Services, and the supervision of program staff and graduate marriage and family trainee’s’ in the provision of trauma informed, culturally sensitive, case management and interventions to families and individuals who have experienced child maltreatment, domestic violence and sexual assault. Duties and Responsibilities (other duties as assigned): 1) Program Oversight : oversees the day-to-day functioning of assigned programming, working collaboratively with agency staff, graduate marriage and family trainee’s and multidisciplinary partners across all SU locations. Maintains productivity to meet all grant requirements, liaising with DCFS representatives and community promoting the programming and problem solving with partner agencies and funders. Is responsible for the design, implementation and contractual compliance of direct services in consultation with the Executive Director. Providing support and oversight to staff/graduate level marriage and family therapy trainees through direct supervision. Monitors staff/volunteers’ productivity and compliance with documentation standards and ethical and legal requirements. Provides performance evaluations of staff/volunteers and when necessary, develops corrective action plans. Ensures trauma informed, evidence based/informed practices are implemented and monitored through the administration of pre- and post- psychometric measures. Monitors and adjusts case assignment to ensure program targets are met. 2) Staff and Volunteer Supervision: Ensures all staff and volunteers adhere to the agencies, policies, procedures and training, Federal, State and Professional Governing bodies legal and ethical laws and guidelines. Provides face-to face group and/or triadic supervision through a combination of direct live observation, written clinical notes, audio and video recordings and live supervision, maintaining a safe learning environment. Provides critical feedback in both oral and written format, coordinating with field-site liaison at all times. Coordinates with various graduate field-site representatives regarding student placement and agency-specific student professional development, training, evaluation and research. Participates on rotating 24-7 Supervision on call roster. 3) Development and Implementation of Direct Services protocols: Assists in the development, implementation and training associated with internal agency protocols for the advancement of best practices in the delivery of services, collection of data and training protocols. 4) Data Management & Quality Assurance: Collects, evaluates and utilizes data for program improvements. Participates in agency quarterly assurance meeting, monthly community/contractual meetings and events. 5) Stewardship: Performs duties in a highly professional manner, advancing the organizations mission and reputation in the community, upholding the organizations values, core principles and policies. Responds to all internal and external requests in a timely fashion with high standards of oral and written communication. Advocates for the organizations mission through participation on workgroups, taskforce, and other related meetings. Coordinates with legal representation to ensure all legal and ethical standards are met and in accordance with changing laws. Collaborates with onsite multi-disciplinary partners to deliver high performing programming whilst meeting confidentiality standards. Will be overseeing an additional program: Child Abuse Prevention, Intervention and Treatment Services (CAPIT). This includes the oversight of four additional staff, attending additional meetings, coordinating with grantor, monitoring productivity and Clinically Supervising an additional 30 cases. Qualifications: Must possess a Master’s Degree from an accredited institution in Clinical Psychology, Social Work or Marriage and Family Therapy. Holds a current CA license, and meets the CA BBS, CAMFT and AAMFT requirements to provide clinical supervision to graduate students and individuals obtaining hours toward CA licensure in Clinical Psychology MFT and/or Clinical Social Work. Must have completed training in Trauma Informed Cognitive Behavioral Therapy, Cognitive Processing Therapy and Seeking Safety. Must have prior experience working with DCFS funded programming. Strong supervisory background. Computer competency, including Word, Excel, Outlook and PowerPoint. Experience with a database management system. Knowledge, Specialized Skills, and Abilities: Must have a minimum of three years clinical and supervisory experience providing services to individuals of all ages who have experienced child maltreatment, crisis intervention, family systems, domestic violence, sexual assault, poly-victimization and high risk (suicide/dual diagnosis) and biopsychosocial assessment. Analyze complex situations accurately and adopt effective courses of action; supervise volunteers and staff individually and in groups on complex matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in interactions of a sensitive nature; and interpret and evaluate descriptions and explanations of problems. analyze complex situations accurately and adopt effective courses of action; supervise volunteers and staff individually and in groups on complex matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in interactions of a sensitive nature; and interpret and evaluate descriptions and explanations of problems. Strong skills and practice orientation in trauma informed care, relational supervision and student-professional development. Must have thorough knowledge of correct English grammar, spelling, and punctuation, and possess excellent written and communication skills. Must have the ability and specialized skills to organize, coordinate, and prioritize multiple tasks; work independently in a busy environment with frequent interruptions and changing priorities; maintain cooperative working relationships with others; be team oriented; coordinate/collaborate with professionals from multiple agencies while maintaining appropriate boundaries and client confidentiality. Must show a passion and sensitivity for trauma work. Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity and sexual orientation. Pre-employment Requirements: • County, State and Federal Criminal Checks • CA BBS License • Driving Record • Education Verification • Reference Check • Access to a reliable vehicle, valid California Driver’s license and proof of automobile insurance • Must Maintain personal cell phone Physical Requirements and Work Environment: Work is performed in an office setting with a low-to-moderate noise level; employee will need to utilize their personal vehicle for travel to and from meetings outside the office; employee must regularly communicate by telephone, written communications and in-person with staff, families served, partners, funders and other professionals; occasionally lift, carry and position objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay, Benefits, & Work Schedule This position is employed through The University Corporation (TUC). The anticipated hiring range: $87,300-$100,564 /year Full Pay range: $87,300-$100,564 /year Time Base: Full-Time Benefits: Medical, Dental, Vision General Information THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN . How to Apply Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process. Application Screening begins Thursday, April 18 th and will continue until the position is filled. To be considered in the initial review, applications must be submitted before the date listed above. Application submissions received after the application screening date will be reviewed at the discretion of the University. For more detailed information on the application and hiring process, please view the link below: http://www-admn.csun.edu/ohrs/employment/ Equal Employment Opportunity: Strength United is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Service Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
State of Missouri
Poplar Bluff, Missouri, United States
Quality Improvement Manager - Southeast Missouri Residential Services (SEMORS) Apply by: Friday, April 26, 2024 Salary : $71,586.94 Job Location: This full-time position can be domiciled at either the Poplar Bluff or Sikeston, MO location and does require frequent travel between sites. Occasional travel to other Missouri locations will be required to attend meetings, trainings, or other events. Hours: Regular work schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. but may require occasional extended hours to meet position deadlines. Some remote work and flexibility in schedule are also available. Why you'll love this position: The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. If you enjoy caring for others and want to make a difference then by joining our team, YOU can make a difference in the lives of those impacted by a mental illness or developmental disability, so they have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities. This is a managerial position responsible for overseeing the quality improvement for care provided in all programs, including campus/intermediate care (ICF-ID), individualized supported living (ISL) homes, and temporary crisis placements. This position establishes facility quality procedures, standards, and specifications that includes accessing client needs, ensuring their needs are met and identifying systemic considerations to improve facility services. The person in this position will conduct quality assurance reviews and inquiries and report those findings to the Appointing Authority/designee. This position also supervises quality improvement professionals that includes hiring recommendations, training, planning and assigning work, performance assessment, coaching, and progressive discipline. The incumbent also serves as the Chair of the Emergency Safety Committee and a member of the SEMORS executive management team. Knowledge, skills & abilities: Knowledge of accreditation and certification standards and their application to state operated facilities. Ability to develop, plan, and implement a quality improvement program that includes a strong mechanism for evaluation and monitoring through data-driven strategies. Success in working with an inter-disciplinary team. Ability to directly supervise and coordinate the work of staff. Ability to communicate and interact with others successfully. Typical qualifications Master's degree, 4 or more years of relevant experience, including 1 - 2 years of supervisory experience. (Substitutions may be allowed.) *Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . The State of Missouri offers a great benefit package: https://oa.mo.gov/personnel/state-employees/employee-benefits For more information, call or email Terressa Ash. Phone: (573)472-6529 Email: Terressa.Ash@dmh.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-26
Apr 20, 2024
Full Time
Quality Improvement Manager - Southeast Missouri Residential Services (SEMORS) Apply by: Friday, April 26, 2024 Salary : $71,586.94 Job Location: This full-time position can be domiciled at either the Poplar Bluff or Sikeston, MO location and does require frequent travel between sites. Occasional travel to other Missouri locations will be required to attend meetings, trainings, or other events. Hours: Regular work schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. but may require occasional extended hours to meet position deadlines. Some remote work and flexibility in schedule are also available. Why you'll love this position: The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. If you enjoy caring for others and want to make a difference then by joining our team, YOU can make a difference in the lives of those impacted by a mental illness or developmental disability, so they have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities. This is a managerial position responsible for overseeing the quality improvement for care provided in all programs, including campus/intermediate care (ICF-ID), individualized supported living (ISL) homes, and temporary crisis placements. This position establishes facility quality procedures, standards, and specifications that includes accessing client needs, ensuring their needs are met and identifying systemic considerations to improve facility services. The person in this position will conduct quality assurance reviews and inquiries and report those findings to the Appointing Authority/designee. This position also supervises quality improvement professionals that includes hiring recommendations, training, planning and assigning work, performance assessment, coaching, and progressive discipline. The incumbent also serves as the Chair of the Emergency Safety Committee and a member of the SEMORS executive management team. Knowledge, skills & abilities: Knowledge of accreditation and certification standards and their application to state operated facilities. Ability to develop, plan, and implement a quality improvement program that includes a strong mechanism for evaluation and monitoring through data-driven strategies. Success in working with an inter-disciplinary team. Ability to directly supervise and coordinate the work of staff. Ability to communicate and interact with others successfully. Typical qualifications Master's degree, 4 or more years of relevant experience, including 1 - 2 years of supervisory experience. (Substitutions may be allowed.) *Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . The State of Missouri offers a great benefit package: https://oa.mo.gov/personnel/state-employees/employee-benefits For more information, call or email Terressa Ash. Phone: (573)472-6529 Email: Terressa.Ash@dmh.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-26