Description
The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. The City of Santa Ana is currently accepting applications for the Administrative/ Senior Administrative Internship program. The internship requires up to 19 hours of work per week. The program seeks dedicated students who, through their academic achievement and employment history, have demonstrated high potential for an administrative career in local government. It offers undergraduate students the opportunity to understand and gain experience working for a government agency. Graduates of the Administrative Internship Program have gone on to successful careers as professionals in a variety of public service agencies.
There are currently vacancies in the City Clerk's Office, Planning and Building Department, and Public Works Department. Applicants from this recruitment may also be used for future vacancies in any department within the City. PLEASE ATTACH OR INCLUDE THE FOLLOWING DOCUMENTS TO YOUR ONLINE APPLICATION. IF YOU DO NOT ATTACH, YOUR APPLICATION WILL BE CONSIDERED INCOMPLETE:- References - List names, addresses, and phone numbers of three references, one of which must be a current or former professor (you may list these in the "References" section of the application or attach a list)
- Proof of current school enrollment in an accredited curriculum. Please attach a copy of your unofficial transcripts which lists your name, your school's name, your major, and the classes in which you are CURRENTLY/ACTIVELY enrolled. (i.e. Spring 2024 semester/quarter )
Essential Functions Include But Are Not Limited To
CITYWIDE TYPICAL DUTIES INCLUDE:
- Conduct surveys, research, data input, and data analysis utilizing Excel, Word and PowerPoint.
- Prepare informational material for public presentations.
- May prepare financial data reports and other related reports as requested.
- Special projects as assigned.
IF ASSIGNED TO THE PLANNING AND BUILDING AGENCY, DUTIES MAY ALSO INCLUDE:
- Assists members of management and technical staff by performing basic administrative assignments
- Prepares a wide variety of written materials, including correspondence, reports, surveys, visual aides, procedure guides, and instructions
- Answers requests for information
- Review and revise Planning and Building webpages, electronic forms, and informational material
- Assist with record management, general office duties, and a variety of research projects
- May review minor planning applications, projects, and post site inspection notices
- Provide support for agency policies and program development
- Special projects as assigned
IF ASSIGNED TO THE CITY MANAGER'S OFFICE, DUTIES MAY ALSO INCLUDE:
- Develops, manages, and implements social media posts and content across various platforms
- Responds with courtesy and professionalism to inquiries and requests for information from members of the public throughout various social media platforms
- Assists with preparing creative materials such as monthly newsletters, media advisories and press releases, reports, social media postings and other marketing materials
- Monitors social media platforms for trending topics, ideas, feedback, and content
- Implements outreach strategies and promotional campaigns to spread awareness about city programs and resources through various platforms
IF ASSIGNED TO COMMUNITY DEVELOPMENT AGENCY, DUTIES MAY ALSO INCLUDE:
- Greet walk in customers with general questions about the housing assistance program
- Answer incoming calls in a professional and courteous manner
- Prepare Housing Authority packets
- Request Duplication services
IF ASSIGNED TO CITY CLERK'S OFFICE, DUTIES MAY ALSO INCLUDE:
- Greet and assist walk-in customers
- Answer incoming calls and requests for information
- Perform pre- and post-City Council meeting duties (set-up, clean-up, record filing, etc.)
- Utilize various software systems (Laserfiche, OneMeeting)
IF ASSIGNED TO PARKS, RECREATION, AND COMMUNITY SERVICES AGENCY, DUTIES MAY ALSO INCLUDE:
- Assist with data input from participants who enroll in City’s programming
- Handles updates to Computer software - Civic Rec
- Helps answer phones and emails to provide information to the public
- Helps handle recruitment with the Aquatics team - tracking sheets for the participants for the hiring process
CHARACTERISTICS OF SUCCESSFUL PERFORMERS Candidates shall have a strong interest in local government; be at ease in dealing with the public and handling complaints from residents with tact and diplomacy; be detail-oriented, organized, have good time-management skills within a vibrant work environment and seek answers should none be obvious. Candidates must be flexible, have good verbal and written communication skills, computer skills and work well with others and with minimal supervision.
Minimum Qualifications
- Current enrollment in a college or university generally at an undergraduate level with a current GPA of 2.5 or higher.
- Strong computer skills and knowledge of software programs, such as Microsoft Word, Excel, and PowerPoint.
- Ability to work up to 19 hours per week which may include weekends, hours may vary.
- Some positions may require possession and retention of a valid California Class C driver's license.
- Prior to appointment, interns assigned to the Police Department will be required to complete and pass a thorough police background investigation.
Bilingual fluency in English and Spanish or Vietnamese is highly desirable.
Selection Process
Applicants are required to complete and submit a City application form and answer the supplemental questions online. Resumes or faxed copies will not be accepted in lieu of the City online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide .
PLEASE ATTACH OR INCLUDE THE FOLLOWING DOCUMENTS TO YOUR ONLINE APPLICATION. IF YOU DO NOT ATTACH, YOUR APPLICATION WILL BE CONSIDERED INCOMPLETE:- References - List names, addresses and phone numbers of three references (you may list these in the "References" section of the application or attach a list)
- Unofficial Transcripts showing you are currently enrolled in a college or university (Freshman or Sophomore level). Your transcripts MUST list your name, your school's name, the classes in which you are enrolled for the Spring 2024 semester/quarter , and your current GPA).
The Human Resources Department will review all applications and materials submitted. Those candidates who possess the most pertinent qualifications may be invited for an oral interview by the hiring department. If you have any questions related to the application, please contact the Recruitment Team at (714) 647-5001, or by email at Careers@santa-ana.org Candidates given a job offer will be required to pass a medical exam and a background records check. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.
Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm
Closing Date/Time:
