Licensed Behavioral Health Program Manager II*

  • San Bernardino, California
  • Mar 08, 2024
Full Time Project Management Public Health
  • Salary: $97,614.40 - $134,451.20 Annually USD

Job Description

The Job

Be an agent of change and make a difference in delivering health and wellness to millions of residents.

Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County.

The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Licensed Behavioral Health Program Manager II*. Licensed Behavioral Health Program Managers II* are responsible for managing clinical and administrative program components; overseeing multidisciplinary teams; developing, planning, directing, and evaluating the units/program; fiscal administration of budgets; evaluating and developing personnel/staffing patterns based on program needs; supervising and managing staff; participating in the development and implementation of policies and procedures to ensure efficient and effective delivery of treatment services.

The Licensed Behavioral Health Program Manager II* is responsible for the overall functioning of the program(s) under their purview, and focuses on the implementing and monitoring of programs, regulatory compliance, and quality improvement. Additionally, this position is responsible for supervising Mental Health Clinic Supervisors in charge of clinical programs. Provision of clinical consultation is required.

*Official title: Mental Health Program Manager II
For additional details, please refer to the Mental Health Program Manager II job description.

The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service, integrity, accountability, and trust.

DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget.

Click HERE to learn more about the Department of Behavioral Health

Click HERE to learn more about San Bernardino County

Immediate vacancies exist in the following Department of Behavioral Health programs; please indicate your availability for referral to each program in the Supplemental Questionnaire.

24 Hour & Emergency Services:
  • This position provides oversight to two (2) operational units under Community Crisis Services (CCS): the Crisis Contact Center (CCC) and the Community Crisis Response Teams (CCRT), who provide mobile crisis response services to the communities of San Bernardino County. This position will be expected to monitor contracts and may lead or participate in critical incident stress debriefings in the community.
  • The CCC operates 24/7 365 days a year, providing triage, telehealth crisis services, and the dispatching of the mobile teams for residents and community partners seeking support in managing behavioral health crises. Crisis Services also works closely with the DBH Disaster & Safety Division in response to critical incidents and disasters in the County.
  • Community Crisis Services supports individuals and their families, law enforcement (LE) partners, schools, local churches, and other community based organizations requesting specialty behavioral health crisis services to support them in the community. CCS is a high-profile crisis program that serves the community and requires a high level of oversight and management to maintain the fidelity of the program and help community members receive the best and most appropriate services at the lowest level of care.

Regional Outpatient Clinics:
  • This Licensed Program Manager II assigned to the West Valley Region of Community Clinics is responsible for a variety of duties including but not limited to: daily operational oversight of two large community clinics, supervision of clinic supervisory staff, monitoring of service provision, ensuring compliance with state and federal regulations as well as DBH policies and procedures.
  • Daily operational oversight includes providing clinical consultation to staff and periodically intervening with consumers when needed. These activities will include data gathering and reporting for departmental and state structured reviews, monitoring contract providers, program development, and fiscal analysis and monitoring.

Homeless and Supportive Services:
  • This position provides oversight to the Homeless and Supportive Services Division, which includes outreach and engagement teams (HOST), the InnROADS Behavioral Health Team, and our Full-Service Partnerships with our DBH and contract providers, and oversees services contracted with our Managed Care Plans (MCP), under our Homeless and Supportive Services Division.
  • This position operates under highly political programs with services that are co-staffed with the San Bernardino County Sheriff's Department, Department of Aging and Adult Services, and the Department of Public Health, in addition to various other community partners and contract agencies, as well as local City and County entities.
  • Responsibilities of this Program Manager II include developing positive, productive, and collaborative relationships with Sheriff, Police, Fire, COC Members, Office of Homeless Services, MCP’s, Housing Authority, and between DBH staff and their assigned co-locations duties; navigation of politics related to working with law enforcement and the community and other partners; developing and managing MOUs with current and new collaborative partners for service agreements, roles, and responsibilities and housing. This position also oversees community-based organization-contracts and MOU’s.
  • The incumbent will be responsible for making clinical and programmatic decisions based on service needs. Understanding of Housing First Model, and various housing voucher programs is highly desirable.

The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department.


Background Check: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident.

Travel: Travel throughout the County will be required on a regular basis. Travel within the state is likely to occur two to four times per year. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. National travel is occasionally required.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Education: A Master's or Doctoral degree from an accredited institution in behavioral science, human services, social work, counseling, psychology, public health administration, business/public administration, hospital administration, or closely related field of study.


Licensure: Must have CA state licensure as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Clinical Psychologist, or Licensed Professional Clinical Counselor.



Option 1: Three (3) years of experience in a behavioral health treatment program. Qualifying experience must include a minimum of two (2) years of experience as a full-scope supervisor responsible for planning, directing, and evaluating a mental health program or unit. Qualifying experience must include clinical and administrative supervisory responsibility. Clinical supervision must include supervision over master’s level clinicians or psychologists engaged in the provision of mental health services and/or substance use services. The administrative supervision includes participating in the hiring, counseling, disciplinary actions, assigning work, completing work performance evaluations, developing work schedules and approving time off. Additionally, applicant must have at least one (1) year of experience providing direct clinical services to various age groups.


Option 2: Three (3) years of experience as a manager in an agency providing behavioral health services or social work services. Qualifying experience must include second-level supervision (supervising through subordinate supervisors), budget/fiscal administration, and responsibility for program planning, development, implementation, and evaluation. The oversight provided through second-level supervision must include oversight of clinical services provided to various ages (e.g., providing clinical supervision to pre-licensed clinicians accruing hours toward licensure). Additionally, applicant must have at least one (1) year of experience providing direct clinical services to various ages.

Desired Qualifications

The ideal candidate will have experience in the development, implementation, and monitoring of clinical programs.

Selection Process

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.

If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application.

EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation:
If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points.

Please click HERE for important Applicant Information and the County Employment Process .

Management Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at .

*Retirement benefits subject to change.

Closing Date/Time: Continuous

Job Address

San Bernardino, California United States View Map