Basic Function
Manages and maintains complex applications systems; designs, develops, and enhances computer applications systems; manages the process of designing and developing high performance platform and/or platform components; performs as technical lead for project and/or support teams, that may include various Metro Information Technology personnel, technical contractors, consultants, or other internal or external entities; and ensures platform is meeting the needs of stakeholders.
Example Of Duties
- Acts as technical team leader and maintains responsibility for analysis, design, and implementation of projects as assigned, including complex and highly specialized applications
- Designs, develops, and enhances applications systems on behalf of client departments
- Conducts the most complex programming, system analysis, and design of highly complex systems using Information System Development Methodology in a multi-platform infrastructure and environment
- Consults and advises user departments and other Information Technology Services (ITS) support teams on system requirements and enhancements and supports large computer systems for various departments
- Recommends approval of system designs and interacts with user managers and department users in a senior leadership capacity
- Leads technical personnel in support of related systems
- Monitors and maintains systems health and security
- Performs data manipulation
- Identifies, diagnoses, and resolves highly difficult problems in large highly complex applications systems using highly proactive problem management, diagnosis, and resolution methods/techniques
- Defines technical development and security guidelines
- Sets guidelines and exercises leadership skills to establish and meet target dates on large and highly complex projects involving multiple systems
- Spearheads the preparation of project reports such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardware
- Leads consultants in the analysis, design, implementation, and integration of application business systems
- Leads the evaluation, configuration, implementation, and integration of commercial off-the-shelf (COTS) software
- Develops software and hardware specifications and standards
- Provides 24-hour and 7-days per week support
- Manages projects within a defined budget set by management
- Provides guidance, coaching, mentoring, training, and oversight for assigned employees in area of expertise
- Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties
Requirements For Employment
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education - Bachelor′s Degree in Computer Science, Business Information System Technology, Computer Engineering, or a related field; Master′s Degree in a related field preferred
Experience - Five years of relevant experience in designing, implementing and maintaining an enterprise-wide system or relevant area, requiring at least two years specialized experience in area of assignment; Metro and/or public transportation experience preferred
Certifications/Licenses/Special Requirements - A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
- Microsoft Certified Solutions Associate (MCSA) preferred
- Microsoft Office Specialist (MOS) on SharePoint 2010 preferred
- Microsoft Certified Technology Specialist (MCTS) for Office 365 preferred
- Adobe Certified Associate (ACA) preferred
Preferred Qualifications
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
The following are the preferred qualifications:
- Experience designing and implementing complex network infrastructures for Data security and risk mitigation considering scalability, redundancy, and security requirements.
- Experience working with enterprise grade network environments, such as Cisco, Arista or Aruba equipment and implementing routing protocols such as Enhance Interior Routing Protocol (EIGRP), Border Gateway Protocol (BGP)
- Experience configuring and troubleshooting routers and switches and firewalls from various vendors, such as Cisco, Palo Alto or similar.
- Experience applying heavy civil construction methods, such as solider pile, lagging excavation support systems, and temporary street decking systems
- Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional (CCNP), Palo Alto Networks Certified Network Security Engineer (PCNSE) preferred but not required.
Knowledge:
- Theories, principles, and practices related to information systems and supported business areas
- Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency
- Mobile application technology
- Project management methodology, techniques, and tools
- Mathematics used in complex business applications
- Problem solving techniques
- Principles of supervision
- Software and computer operating systems
- For ITS Positions Networking LANs, WANs, gateways, operating systems (e.g., AIX (Advanced Interactive eXecutive), MS (Microsoft) Windows, Linux, Apache, IIS (Internet Information Services), etc.), and business process and systems process modeling
- For TAP (Transit Access Pass) Positions Apex and Visualforce coding, HTML (Hypertext Markup Language), Salesforce processes, and JavaScript
Skills:
- Communicating effectively orally and in writing
- Analyzing situations, identifying problems, finding and implementing solutions, and evaluating outcomes in a cost-effective manner
- Troubleshooting and correcting operations problems
- Interacting professionally with internal and external representatives
- Clearly defining system integration and interface requirements
- Data analysis and data modeling
- Learning new technology and complex systems
- Identifying opportunities for innovation
- Operating a personal computer, computer terminal, and general office equipment
Abilities:
- Lead the design and development of complex information systems using software engineering techniques
- Resolve highly difficult problems regarding highly complex programming and systems logic
- Perform highly complex systems implementation and integration tasks
- Perform complex programming in various languages such as SQL (Structured Query Language), PL/SQL (Procedural Language for SQL), HTML, XML (eXtensible Markup Language), XML Publisher, CSS (Cascading Style Sheets), jDeveloper, PHP (Hypertext Preprocessor), SQL Server, Oracle applications, Oracle Developer, Oracle Database Management System, Crystal Reports, Business Object Enterprise, Redwood, ActiveBatch, PVCS (Polytron Version Control System), JavaScript, AngularJS, Java Developer, MS SQL Server, VB (Visual Basic), Visual Studio, C/C+/C++, or other specified languages
- Provide technical project management across multiple projects and concurrent tasks
- Develop and implement web-based computer applications
- Analyze and evaluate system changes to determine feasibility
- Clearly define system integration and interface requirements
- Identify and resolve conflicting project and/or client requirements
- Understand, interpret, and apply laws, business rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements to support business processes
- Prepare reports, proposals, presentations, and correspondence in a professional manner
- Exercise sound judgment and creativity in making decisions
- Meet tight time constraints and frequent deadlines
- Maintain confidentiality regarding sensitive information
- Read, write, speak, and understand English
Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure
To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (HT)
*Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
Closing Date/Time: Open Until Filled
