TEXAS PARKS AND WILDLIFE
Bastrop, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Stephanie Kwiatkowski, (512) 332-1281 PHYSICAL WORK ADDRESS: Bastrop State Park, 100 Park Road 1A, Bastrop, Texas 78602 GENERAL DESCRIPTION : Under the supervision of the Pool Manager, this position performs entry-level customer service work at the Bastrop State Park pool and is responsible for general clerical duties, customer service, and revenue collection. Provides information to the public. Accounts for daily revenue and ancillary product sales. Prepares reports, processes correspondence and performs general cleaning of Pool Facilities. Operates credit card machine and computer. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE : Temporary position contingent upon funding with fluctuating full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : No experience required. Licensure : If driving is required, applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing interaction with staff at all levels of the department and other State agencies and organizations; Skill in managing several projects simultaneously; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to respond to public inquiries in a timely manner; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Must be at least 16 years of age; Position contingent upon funding. Required to work 20-40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to adjust to changing schedules; Required to perform work outdoors, occasionally in adverse weather conditions; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Must conform to agency work rules, safety program, and dress and grooming standards; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Nonsmoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 28, 2024, 11:59:00 PM
Mar 08, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Stephanie Kwiatkowski, (512) 332-1281 PHYSICAL WORK ADDRESS: Bastrop State Park, 100 Park Road 1A, Bastrop, Texas 78602 GENERAL DESCRIPTION : Under the supervision of the Pool Manager, this position performs entry-level customer service work at the Bastrop State Park pool and is responsible for general clerical duties, customer service, and revenue collection. Provides information to the public. Accounts for daily revenue and ancillary product sales. Prepares reports, processes correspondence and performs general cleaning of Pool Facilities. Operates credit card machine and computer. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE : Temporary position contingent upon funding with fluctuating full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : No experience required. Licensure : If driving is required, applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing interaction with staff at all levels of the department and other State agencies and organizations; Skill in managing several projects simultaneously; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to respond to public inquiries in a timely manner; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Must be at least 16 years of age; Position contingent upon funding. Required to work 20-40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to adjust to changing schedules; Required to perform work outdoors, occasionally in adverse weather conditions; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Must conform to agency work rules, safety program, and dress and grooming standards; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Nonsmoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 28, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Stonewall, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Melissa Kneese, (830) 644-2252 x228 PHYSICAL WORK ADDRESS: Lyndon B. Johnson State Park & Historic Site, 199 State Park Road 52, Stonewall, TX 78671 GENERAL DESCRIPTION : Under the direction of the Park Store Manager, this position performs entry-level to routine customer service work and is responsible for providing support for the park Visitor Center Complex, Park Store, Park Office, and Aquatic Complex. Performs routine clerical work; maintains files; assists with inventory control; merchandising and sales in park store and at Aquatic Complex. Responsible for providing customer service and information to the public in person, on the telephone, and in writing; revenue collection; permit sales; automated registration system, accounting for daily revenue and ancillary product sales; preparation of reports, and processing of correspondence; and general cleaning of workstations. Operates credit card machine, registration computer system, and general office equipment. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. NOTE : Position may fluctuate between full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Three years' experience in general clerical, cash handling or customer service. Licensure : Applicant must possess or be able to obtain, within 30 days of employment, a valid state driver's license. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in using standard office equipment; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stress during peak workload periods; Ability to use reservations/registration and Internet; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work 10 to 40 hours per week, includes various schedules, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturday and Sunday and holidays; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Hours may be reduced or extended as needed; Required to adjust to changing work schedules; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 7, 2024, 11:59:00 PM
Apr 17, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Melissa Kneese, (830) 644-2252 x228 PHYSICAL WORK ADDRESS: Lyndon B. Johnson State Park & Historic Site, 199 State Park Road 52, Stonewall, TX 78671 GENERAL DESCRIPTION : Under the direction of the Park Store Manager, this position performs entry-level to routine customer service work and is responsible for providing support for the park Visitor Center Complex, Park Store, Park Office, and Aquatic Complex. Performs routine clerical work; maintains files; assists with inventory control; merchandising and sales in park store and at Aquatic Complex. Responsible for providing customer service and information to the public in person, on the telephone, and in writing; revenue collection; permit sales; automated registration system, accounting for daily revenue and ancillary product sales; preparation of reports, and processing of correspondence; and general cleaning of workstations. Operates credit card machine, registration computer system, and general office equipment. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. NOTE : Position may fluctuate between full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : Three years' experience in general clerical, cash handling or customer service. Licensure : Applicant must possess or be able to obtain, within 30 days of employment, a valid state driver's license. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in using standard office equipment; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stress during peak workload periods; Ability to use reservations/registration and Internet; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work 10 to 40 hours per week, includes various schedules, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturday and Sunday and holidays; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Hours may be reduced or extended as needed; Required to adjust to changing work schedules; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 7, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Canyon, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Zach McMeans, (806) 476-9722 PHYSICAL WORK ADDRESS: Palo Duro Canyon State Park, 11450 Park Rd 5, Canyon, TX 79015 GENERAL DESCRIPTION: Under the direction of the Headquarters Office Manager, this position performs entry-level to routine customer service work Including daily office operations at Palo Duro Canyon State Park. Provides customer service, performs revenue collection, accounting, permit sales and automated camper registration. Clerical tasks include answering telephones, processing incoming and outgoing mail, report data entry, preparing correspondence and filing. Interprets policies and provides information to park visitors and general public. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists Headquarters Office Manager with maintaining inventory of resale items and office supplies, brochures and visitor information packets. Conducts routine cleaning of park headquarters building. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: One year experience in general clerical duties, cash handling or customer service. Licensure: Applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of administrative and clerical procedures; Knowledge of general office procedures; Knowledge of basic mathematics; Skill in MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash and account for revenue collected; Ability to prepare and maintain records, files and reports; Ability to transfer merchandise/stock; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stressful conditions; Ability to use automated camper registration systems; Ability to maintain flexibility and work with frequent interruptions and multiple and changing priorities; Ability to make sound judgment decisions based upon data available and in short time frames; Ability to communicate and interact effectively with members of the public and to respond to public inquires in a timely manner; Ability to perform manual labor including, lifting supplies and materials up to 30 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a high visitation park with overnight camping; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: May 8, 2024, 11:59:00 PM
Apr 25, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Zach McMeans, (806) 476-9722 PHYSICAL WORK ADDRESS: Palo Duro Canyon State Park, 11450 Park Rd 5, Canyon, TX 79015 GENERAL DESCRIPTION: Under the direction of the Headquarters Office Manager, this position performs entry-level to routine customer service work Including daily office operations at Palo Duro Canyon State Park. Provides customer service, performs revenue collection, accounting, permit sales and automated camper registration. Clerical tasks include answering telephones, processing incoming and outgoing mail, report data entry, preparing correspondence and filing. Interprets policies and provides information to park visitors and general public. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists Headquarters Office Manager with maintaining inventory of resale items and office supplies, brochures and visitor information packets. Conducts routine cleaning of park headquarters building. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: One year experience in general clerical duties, cash handling or customer service. Licensure: Applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of administrative and clerical procedures; Knowledge of general office procedures; Knowledge of basic mathematics; Skill in MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash and account for revenue collected; Ability to prepare and maintain records, files and reports; Ability to transfer merchandise/stock; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stressful conditions; Ability to use automated camper registration systems; Ability to maintain flexibility and work with frequent interruptions and multiple and changing priorities; Ability to make sound judgment decisions based upon data available and in short time frames; Ability to communicate and interact effectively with members of the public and to respond to public inquires in a timely manner; Ability to perform manual labor including, lifting supplies and materials up to 30 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a high visitation park with overnight camping; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: May 8, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Needville, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Jason Castle, (979) 553-5101 PHYSICAL WORK ADDRESS: Brazos Bend SP, 21901 FM 762 Needville, TX 77461 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position is responsible for performing entry-level customer service work including general clerical duties, front desk operations, revenue collection and accounting for daily revenue for Brazos Bend State Park. Provides quality customer service, answers telephones, and provides information and assistance to general public. Prepares daily, weekly, monthly, and annual reports and any additional reports required by the Park Headquarters, Regional office and Austin headquarters. Processes and distributes incoming and outgoing mail. Maintains office supplies and inventories. Assists with monthly inventory count of the Gift-store, pricing, displaying and assist customer with sales. Prepares correspondence regarding park related matters including personnel, purchasing, in-house memos, and outside correspondence. Performs light maintenance including cleaning and maintaining foyers, restrooms and front desk area. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : One year experience in general clerical, cash handling or customer service. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid state driver's license. PREFERRED QUALIFICATIONS : Experience : Bilingual in English and one or more critical languages, including Spanish, Arabic, Persian Farsi, Hindi, Urdu, Mandarin and Vietnamese. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in handling a high-volume front desk Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work under stressful conditions; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to train others; Ability to serve as team leader for Seasonal and Volunteer Staff; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 8, 2024, 11:59:00 PM
Apr 25, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Jason Castle, (979) 553-5101 PHYSICAL WORK ADDRESS: Brazos Bend SP, 21901 FM 762 Needville, TX 77461 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position is responsible for performing entry-level customer service work including general clerical duties, front desk operations, revenue collection and accounting for daily revenue for Brazos Bend State Park. Provides quality customer service, answers telephones, and provides information and assistance to general public. Prepares daily, weekly, monthly, and annual reports and any additional reports required by the Park Headquarters, Regional office and Austin headquarters. Processes and distributes incoming and outgoing mail. Maintains office supplies and inventories. Assists with monthly inventory count of the Gift-store, pricing, displaying and assist customer with sales. Prepares correspondence regarding park related matters including personnel, purchasing, in-house memos, and outside correspondence. Performs light maintenance including cleaning and maintaining foyers, restrooms and front desk area. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : One year experience in general clerical, cash handling or customer service. Licensure : Must possess or be able to obtain, within 30 days of employment, a valid state driver's license. PREFERRED QUALIFICATIONS : Experience : Bilingual in English and one or more critical languages, including Spanish, Arabic, Persian Farsi, Hindi, Urdu, Mandarin and Vietnamese. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in handling a high-volume front desk Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work under stressful conditions; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to train others; Ability to serve as team leader for Seasonal and Volunteer Staff; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 8, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Spring Branch, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kaesey Browne, (830) 438-2656 PHYSICAL WORK ADDRESS: Guadalupe River State Park, 3350 Park Rd 31 Spring Branch, TX 78070 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position performs entry-level to routine customer service work and is responsible for performing daily office operations for the park headquarters at Guadalupe River State Park. Issues permits and licenses; performs camper registration; collects and accounts for revenue. Provides customer service, interprets park fees and policies to park visitors and the general public. Performs clerical tasks; answers telephone; processes incoming and outgoing mail; data entry of reports correspondence and filing. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists the Office Manager with maintaining an accurate inventory of resale items and adequate supply of office supplies, brochures and visitor information packets. Performs general cleaning of park headquarters building. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : One year of experience in general clerical, cash handling or customer service. Licensure : Applicant must possess or be able to obtain, within 30 days of employment, a valid state driver's license. PREFERRED QUALIFICATIONS : Experience : Two years of experience in administrative support work. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in making sound judgment decisions based upon data available and in short timeframes; Ability to accurately handle cash and account for revenue collected; Ability to utilize an automated camper registration; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to work under stressful conditions; Ability to communicate and interact effectively with members of the public and to respond to public inquires in a timely manner; Ability to perform manual labor including, lifting supplies and materials up to 30 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a high visitation park with overnight camping; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Required to perform manual labor including, lifting supplies and materials up to 30 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 14, 2024, 11:59:00 PM
Apr 24, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kaesey Browne, (830) 438-2656 PHYSICAL WORK ADDRESS: Guadalupe River State Park, 3350 Park Rd 31 Spring Branch, TX 78070 GENERAL DESCRIPTION : Under the direction of the Office Manager, this position performs entry-level to routine customer service work and is responsible for performing daily office operations for the park headquarters at Guadalupe River State Park. Issues permits and licenses; performs camper registration; collects and accounts for revenue. Provides customer service, interprets park fees and policies to park visitors and the general public. Performs clerical tasks; answers telephone; processes incoming and outgoing mail; data entry of reports correspondence and filing. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists the Office Manager with maintaining an accurate inventory of resale items and adequate supply of office supplies, brochures and visitor information packets. Performs general cleaning of park headquarters building. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : Graduation from High School or GED. Experience : One year of experience in general clerical, cash handling or customer service. Licensure : Applicant must possess or be able to obtain, within 30 days of employment, a valid state driver's license. PREFERRED QUALIFICATIONS : Experience : Two years of experience in administrative support work. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in making sound judgment decisions based upon data available and in short timeframes; Ability to accurately handle cash and account for revenue collected; Ability to utilize an automated camper registration; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to work under stressful conditions; Ability to communicate and interact effectively with members of the public and to respond to public inquires in a timely manner; Ability to perform manual labor including, lifting supplies and materials up to 30 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS : Required to work in a high visitation park with overnight camping; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Required to perform manual labor including, lifting supplies and materials up to 30 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 14, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Lamarque, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Captain Fred Ruiz, (409) 739-1947 PHYSICAL WORK ADDRESS: Law Enforcement Region 4 La Marque Office, 12007 Delaney Road, LaMarque, TX 77568 GENERAL DESCRIPTION Under the direction of the Captain, Game Warden, this position performs complex (journey-level) customer service and administrative support work for the Law Enforcement Division Regional or District Office. Work involves providing customer service support and receiving and responding to public inquiries for information regarding hunting & fishing licenses, boat titling & registration and other services. Prepares, interprets, and disseminates information concerning rules, regulations and policies. Responsible for entering information into databases, receiving payments for state services and maintaining records related to citations, dispositions, vehicle and monthly reports. Works under general supervision, with limited latitude for initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: • Graduation from High School or GED. Experience: • Four years experience in customer service, clerical or administrative support work. Licensure: • Applicant must possess a valid class "C" Texas driver's license. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of general office administration and administrative support practices; Knowledge of Agency, Division and Regional policies, procedures and programs; Knowledge of Agency, Division and Regional organization and operations; Knowledge of filing and records management systems, forms design principles, and other office procedures and terminology; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in using professional telephone etiquette; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in using standard office equipment and software; Skill in using MS Word, Excel and Outlook; Skill in using agency computer software including: BRITS, LES, MCI/TLC and CAPPS; Skill in organizing workloads and changing priorities; Skill in managing several projects simultaneously Skill in meeting deadlines; Skill in problem solving; Skill in identifying, researching and compiling information; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to maintain strict confidentiality; Ability to accurately follow instructions; Ability to work under stressful conditions; Ability to interpret and explain TPWD, Law Enforcement Division and regional policies, procedures and programs to customers and constituent groups; Ability to multi-task, organize workloads, adjust to changing priorities and work under tight deadlines; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to develop and present training material; Ability to train others; Ability to accurately handle cash and account for revenue collected; Ability to format documents and use correct spelling, punctuation, proofreading techniques, and grammar; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work overtime as necessary Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Required to pass a national fingerprint-based background check to maintain employment; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 30, 2024, 11:59:00 PM
Apr 17, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Captain Fred Ruiz, (409) 739-1947 PHYSICAL WORK ADDRESS: Law Enforcement Region 4 La Marque Office, 12007 Delaney Road, LaMarque, TX 77568 GENERAL DESCRIPTION Under the direction of the Captain, Game Warden, this position performs complex (journey-level) customer service and administrative support work for the Law Enforcement Division Regional or District Office. Work involves providing customer service support and receiving and responding to public inquiries for information regarding hunting & fishing licenses, boat titling & registration and other services. Prepares, interprets, and disseminates information concerning rules, regulations and policies. Responsible for entering information into databases, receiving payments for state services and maintaining records related to citations, dispositions, vehicle and monthly reports. Works under general supervision, with limited latitude for initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: • Graduation from High School or GED. Experience: • Four years experience in customer service, clerical or administrative support work. Licensure: • Applicant must possess a valid class "C" Texas driver's license. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of general office administration and administrative support practices; Knowledge of Agency, Division and Regional policies, procedures and programs; Knowledge of Agency, Division and Regional organization and operations; Knowledge of filing and records management systems, forms design principles, and other office procedures and terminology; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in using professional telephone etiquette; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in using standard office equipment and software; Skill in using MS Word, Excel and Outlook; Skill in using agency computer software including: BRITS, LES, MCI/TLC and CAPPS; Skill in organizing workloads and changing priorities; Skill in managing several projects simultaneously Skill in meeting deadlines; Skill in problem solving; Skill in identifying, researching and compiling information; Ability to work as a member of a team; Ability to work independently with little or no supervision; Ability to maintain strict confidentiality; Ability to accurately follow instructions; Ability to work under stressful conditions; Ability to interpret and explain TPWD, Law Enforcement Division and regional policies, procedures and programs to customers and constituent groups; Ability to multi-task, organize workloads, adjust to changing priorities and work under tight deadlines; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to develop and present training material; Ability to train others; Ability to accurately handle cash and account for revenue collected; Ability to format documents and use correct spelling, punctuation, proofreading techniques, and grammar; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work overtime as necessary Required to perform manual labor including, lifting supplies and materials up to 20 lbs.; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Required to pass a national fingerprint-based background check to maintain employment; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 30, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Monahans, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Phil Salonek, (432) 258-4474 PHYSICAL WORK ADDRESS: Monahans Sandhills State Park, 2500 East I-20 Exit 86, Road 41, Monahans, TX 79756 GENERAL DESCRIPTION: Under the general direction of the Office Manager, this position performs entry-level customer service work including general clerical duties, front desk operations, revenue collection and accounting for daily revenue. Provides quality customer service, answers the telephone and gives information and assistance to the general public. Prepares daily, weekly, monthly, and annual reports and any additional reports required by the Regional Office or Austin Headquarters. Processes and distributes incoming and outgoing mail. Responsible for license and permit sales, automated campsite registration and accounting for daily revenue. Operates credit card machine, campsite registration, computer, and license sales machine. Prepares correspondence and maintains files. Performs light maintenance including cleaning and maintaining restrooms and office area. Trains seasonal and volunteer staff. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: None required. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: Experience in areas such as general clerical, cash handling or customer service. Experience in accounting, typing, record keeping, and data entry. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic math calculations; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in handling cash transactions and accounting for revenue collected; Skill in using standard office equipment; Skill in preparing reports; Skill in training others; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to handle multiple tasks; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 2, 2024, 11:59:00 PM
Mar 29, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Phil Salonek, (432) 258-4474 PHYSICAL WORK ADDRESS: Monahans Sandhills State Park, 2500 East I-20 Exit 86, Road 41, Monahans, TX 79756 GENERAL DESCRIPTION: Under the general direction of the Office Manager, this position performs entry-level customer service work including general clerical duties, front desk operations, revenue collection and accounting for daily revenue. Provides quality customer service, answers the telephone and gives information and assistance to the general public. Prepares daily, weekly, monthly, and annual reports and any additional reports required by the Regional Office or Austin Headquarters. Processes and distributes incoming and outgoing mail. Responsible for license and permit sales, automated campsite registration and accounting for daily revenue. Operates credit card machine, campsite registration, computer, and license sales machine. Prepares correspondence and maintains files. Performs light maintenance including cleaning and maintaining restrooms and office area. Trains seasonal and volunteer staff. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations, and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: None required. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: Experience in areas such as general clerical, cash handling or customer service. Experience in accounting, typing, record keeping, and data entry. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic math calculations; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in handling cash transactions and accounting for revenue collected; Skill in using standard office equipment; Skill in preparing reports; Skill in training others; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to handle multiple tasks; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to perform manual labor including, lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping and day use; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 2, 2024, 11:59:00 PM
City of Palo Alto
Palo Alto, California, United States
Description: Exciting Opportunity! A Customer Service Representative interacts and communicates directly with a high volume of utilities customers over the telephone, email and over the counter. The successful candidate will be expected to provide a high level of customer service regarding requests for utility services; initiate high bill investigations, provide support to customers in using various utility portals, performs administrative and accounting duties of intermediate difficulty requiring analysis and use of judgment; investigate complaints and recommend solutions, promote energy efficiency and water conservation practices. Palo Alto Utilities Palo Alto is the only city in California that offers a full array of utility services to its citizens and businesses. Because of this, the city has a unique opportunity to partner with the Palo Alto community to enjoy the benefits and achievements of dependable, home-grown, and environmentally focused utilities. Palo Alto has a tradition of over 125 years of successful public utility operations. It is a tradition that continues to provide the Palo Alto community with safe and reliable utilities service, local decision-making over policies, utility ratemaking, environmental programs, and customized services. Ideal Candidate: This position requires: The ideal candidate will have office experience involving telephone or public contact, cashiering, or utility billing preferably with a municipal utility agency, Proficiency in Microsoft Office Suite and experience with customer relationship management (CRM) software or utility billing application, As well as an investigative aptitude to follow a problem from start to resolution, Excellent communication and people skills with a customer-centric approach, Candidate must show patience and understanding when dealing with customers, Candidate must show creativity when dealing with tough customer problems, Candidate must be natural analytical person, Candidate must be able stay positive in negative situations. This position is part of the Service Employees' International Union ( SEIU ) Essential Duties: Essential and other important responsibilities and duties may include, but are not limited to, the following: Responds to heavy telephone, email, and counter contact with utility customers to obtain or give information of a straightforward nature but requiring a more thorough knowledge of procedures where the consequence of error is more significant. Processes utility bills, maintains records of customer accounts for ready access, investigates and resolves customer utility bill complaints, adjusts customer accounts Answers utility customer correspondence in connection with bills or accounting procedures and follows up on delinquent closing bills, all according to standard operating procedures, but occasionally requiring use of individual judgment. Calculates customer's average monthly consumption to estimate utility costs and notifies customers about status changes related to their utility account. Promote and educate customers regarding various energy efficiency, water conservation, solar, and citywide climate objectives. Provide data and technical support to customers regarding various utility applications and portals. Utilize meter data to analyze customer usage patterns and identify opportunities for energy efficiency improvements and water conservation. SEIU Hourly (part-time, up to 20-25 hours per week) To see the full job description click here One or more positions may be filled via this recruitment Minimum Qualifications: Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities which would typically be acquired through: A combination of training and education equivalent to completion of two years of college or business school preferred. and Two years of general office experience involving heavy telephone or public contact " The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer." City of Palo Alto offers the following benefits to those in a SEIU Hourly position: Medical Stipend $3.64 effective the pay period including July 1, 2023. $3.80 effectivethe pay period including July 1, 2024. Sick Leave Earn .03 hour of sick leave for each hour worked. Retirement City of Palo Alto PST (Part-time, Seasonal & Temporary Employees) Retirement Plan Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security. Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 24, 2024
Part Time
Description: Exciting Opportunity! A Customer Service Representative interacts and communicates directly with a high volume of utilities customers over the telephone, email and over the counter. The successful candidate will be expected to provide a high level of customer service regarding requests for utility services; initiate high bill investigations, provide support to customers in using various utility portals, performs administrative and accounting duties of intermediate difficulty requiring analysis and use of judgment; investigate complaints and recommend solutions, promote energy efficiency and water conservation practices. Palo Alto Utilities Palo Alto is the only city in California that offers a full array of utility services to its citizens and businesses. Because of this, the city has a unique opportunity to partner with the Palo Alto community to enjoy the benefits and achievements of dependable, home-grown, and environmentally focused utilities. Palo Alto has a tradition of over 125 years of successful public utility operations. It is a tradition that continues to provide the Palo Alto community with safe and reliable utilities service, local decision-making over policies, utility ratemaking, environmental programs, and customized services. Ideal Candidate: This position requires: The ideal candidate will have office experience involving telephone or public contact, cashiering, or utility billing preferably with a municipal utility agency, Proficiency in Microsoft Office Suite and experience with customer relationship management (CRM) software or utility billing application, As well as an investigative aptitude to follow a problem from start to resolution, Excellent communication and people skills with a customer-centric approach, Candidate must show patience and understanding when dealing with customers, Candidate must show creativity when dealing with tough customer problems, Candidate must be natural analytical person, Candidate must be able stay positive in negative situations. This position is part of the Service Employees' International Union ( SEIU ) Essential Duties: Essential and other important responsibilities and duties may include, but are not limited to, the following: Responds to heavy telephone, email, and counter contact with utility customers to obtain or give information of a straightforward nature but requiring a more thorough knowledge of procedures where the consequence of error is more significant. Processes utility bills, maintains records of customer accounts for ready access, investigates and resolves customer utility bill complaints, adjusts customer accounts Answers utility customer correspondence in connection with bills or accounting procedures and follows up on delinquent closing bills, all according to standard operating procedures, but occasionally requiring use of individual judgment. Calculates customer's average monthly consumption to estimate utility costs and notifies customers about status changes related to their utility account. Promote and educate customers regarding various energy efficiency, water conservation, solar, and citywide climate objectives. Provide data and technical support to customers regarding various utility applications and portals. Utilize meter data to analyze customer usage patterns and identify opportunities for energy efficiency improvements and water conservation. SEIU Hourly (part-time, up to 20-25 hours per week) To see the full job description click here One or more positions may be filled via this recruitment Minimum Qualifications: Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities which would typically be acquired through: A combination of training and education equivalent to completion of two years of college or business school preferred. and Two years of general office experience involving heavy telephone or public contact " The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer." City of Palo Alto offers the following benefits to those in a SEIU Hourly position: Medical Stipend $3.64 effective the pay period including July 1, 2023. $3.80 effectivethe pay period including July 1, 2024. Sick Leave Earn .03 hour of sick leave for each hour worked. Retirement City of Palo Alto PST (Part-time, Seasonal & Temporary Employees) Retirement Plan Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security. Closing Date/Time: 5/6/2024 11:59 PM Pacific
City of Vallejo
Vallejo, California, United States
Description THE POSITION This recruitment is being conducted to fill one full-time vacancy. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. The Public Works Customer Service Representative will support the Public Works Engineering Division by answering calls, providing customer service to the public and City staff. The Customer Service Representative will be responsible for greeting traffic from the general public and triage public requests while City Hall is open to the public. When City Hall is closed to the public, the Customer Service Representative will be completing administrative and/or clerical tasks in the engineering division of the Public Works department. THE DEPARTMENT The Public Works Department provides essential services to the Vallejo community. It is a progressive, innovative, and collaborative department with a team of skilled professionals responsible for engineering, design, construction, and maintenance of the City's roads, traffic signals, trees, open spaces, and buildings. The department also manages real property lease agreements, stormwater compliance programs, transportation planning, recycling & solid waste contract services, the Vallejo Municipal Marina, the Mare Island Preserve, and the Mare Island Causeway Bridge. For more information about the specific Divisions, please click here . THE CITY OF VALLEJO The City of Vallejo is located in Solano County and has a population of approximately 121,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks. CLASS CHARACTERISTICS This class is characterized by the responsibility for providing customer service and assistance to the public and City staff when assigned to the Commercial Services Section of the Finance Department or the Operations Section of the Public Works Department. This is the full working level and incumbents within this classification are expected to work with limited supervision within their respective assignment area. SUPERVISION RECEIVED AND EXERCISED Depending upon assignment receives general supervision from the Commercial Services or Public Works section manager. Essential Functions EXAMPLES OF IMPORTANT RESPONSIBILITIES AND DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Important responsibilities and duties may include, but are not limited to, the following : Enter Daily Work Reports into the automated work order time and record keeping system. Write, distribute, and track work orders. Receive and respond to complaints and emergency calls, as well as requests for information. Dispatch Public Works workers using a two-way radio, telephone, and pager system. Monitor the street light recorder. Monitor communications on the two-way radio. Compile and prepare bills and a variety of reports for work completed by City Public Works employees. Receive, track, and authorize payment for garbage company transfer station tickets. Maintain a database for Public Works assets maintained by the City Maintenance Division. Provide individual software training and assistance to those employees using the automated work order system. Provide training to new staff. May be assigned the responsibility of database administrator for the automated work order system. Retrieve, sort, and distribute Underground Service Alert (USA) requests. Notify outside agencies and departments of work being performed by City staff as required. Set-up, retrieve and distribute preventative maintenance schedules. Monitor and process delinquent bill meter removals and new meter installations. Minimum Qualifications/Knowledge, Skills & Abilities Knowledge of: Basic customer relations techniques. Modern office practices, procedures and equipment including a computer. Equipment used by employees assigned to the Commercial Services Section or Public Works Operations Section. Terminology associated with the work performed within the assigned section, Operational practices of assigned section. Principles and procedures of record keeping. Mathematical principles. English usage, spelling, grammar, and punctuation. Ability to: Learn the operations, services, and activities of a customer service program. Learn, interpret, and explain utility policies and procedures. Respond tactfully and courteously with the public in answering customer inquiries and complaints. Operate a variety of office equipment including a typewriter, calculator, and computer terminal. Maintain a variety of records and files. Perform varied clerical work. Perform mathematical calculations quickly and accurately. Work in situations with hostile customers. Understand and carry out oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Prioritize work assignments and activities. EXPERIENCE AND TRAINING GUIDELINES Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience : Two years of customer service experience. Computerized record keeping and data base systems, bookkeeping and cash handling experience is desirable. Training : Completion of the twelfth grade and some training or coursework in accounting and record keeping. Additional Information The Recruitment & Selection Process 1. Applications are due by 5:00 P.M. on Friday, May 10, 2024. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), by the posted deadline in order to be considered. NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo HR staff are unable to assist with these issues. 2. Applications will be screened for overall qualifications the week of May 13, 2024. 3 . Applicants who meet the minimum qualifications will have their supplemental responses scored by subject matter experts the week of May 20, 2024. The most qualified applicants from the scoring of the supplemental questions will be invited to participate in an Oral Panel Interview. 4. Oral Panel Interviews are tentatively scheduled to take place the week of June 3, 2024. Oral Panel Interviews are weighted at 100% of the candidates' score. Candidates must achieve a minimum passing score of 70%. Those achieving 70% or higher will be placed on the Register of Eligibles (eligible list) and may be considered to fill positions for up to one year. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions. REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Sukari Dixon at (707) 648-4398 or send an email to: Sukari.Dixon@cityofvallejo.net no later than May 10, 2024, at 5:00 P.M. PRIOR TO HIRE The selected candidate will be required to: 1) Submit to reference checks 2) Submit to and successfully pass a pre-employment background check, including fingerprint check. 3) Provide proof of legal right to work in the United States. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Closing Date/Time: 5/10/2024 5:00 PM Pacific
Apr 26, 2024
Full Time
Description THE POSITION This recruitment is being conducted to fill one full-time vacancy. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. The Public Works Customer Service Representative will support the Public Works Engineering Division by answering calls, providing customer service to the public and City staff. The Customer Service Representative will be responsible for greeting traffic from the general public and triage public requests while City Hall is open to the public. When City Hall is closed to the public, the Customer Service Representative will be completing administrative and/or clerical tasks in the engineering division of the Public Works department. THE DEPARTMENT The Public Works Department provides essential services to the Vallejo community. It is a progressive, innovative, and collaborative department with a team of skilled professionals responsible for engineering, design, construction, and maintenance of the City's roads, traffic signals, trees, open spaces, and buildings. The department also manages real property lease agreements, stormwater compliance programs, transportation planning, recycling & solid waste contract services, the Vallejo Municipal Marina, the Mare Island Preserve, and the Mare Island Causeway Bridge. For more information about the specific Divisions, please click here . THE CITY OF VALLEJO The City of Vallejo is located in Solano County and has a population of approximately 121,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks. CLASS CHARACTERISTICS This class is characterized by the responsibility for providing customer service and assistance to the public and City staff when assigned to the Commercial Services Section of the Finance Department or the Operations Section of the Public Works Department. This is the full working level and incumbents within this classification are expected to work with limited supervision within their respective assignment area. SUPERVISION RECEIVED AND EXERCISED Depending upon assignment receives general supervision from the Commercial Services or Public Works section manager. Essential Functions EXAMPLES OF IMPORTANT RESPONSIBILITIES AND DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Important responsibilities and duties may include, but are not limited to, the following : Enter Daily Work Reports into the automated work order time and record keeping system. Write, distribute, and track work orders. Receive and respond to complaints and emergency calls, as well as requests for information. Dispatch Public Works workers using a two-way radio, telephone, and pager system. Monitor the street light recorder. Monitor communications on the two-way radio. Compile and prepare bills and a variety of reports for work completed by City Public Works employees. Receive, track, and authorize payment for garbage company transfer station tickets. Maintain a database for Public Works assets maintained by the City Maintenance Division. Provide individual software training and assistance to those employees using the automated work order system. Provide training to new staff. May be assigned the responsibility of database administrator for the automated work order system. Retrieve, sort, and distribute Underground Service Alert (USA) requests. Notify outside agencies and departments of work being performed by City staff as required. Set-up, retrieve and distribute preventative maintenance schedules. Monitor and process delinquent bill meter removals and new meter installations. Minimum Qualifications/Knowledge, Skills & Abilities Knowledge of: Basic customer relations techniques. Modern office practices, procedures and equipment including a computer. Equipment used by employees assigned to the Commercial Services Section or Public Works Operations Section. Terminology associated with the work performed within the assigned section, Operational practices of assigned section. Principles and procedures of record keeping. Mathematical principles. English usage, spelling, grammar, and punctuation. Ability to: Learn the operations, services, and activities of a customer service program. Learn, interpret, and explain utility policies and procedures. Respond tactfully and courteously with the public in answering customer inquiries and complaints. Operate a variety of office equipment including a typewriter, calculator, and computer terminal. Maintain a variety of records and files. Perform varied clerical work. Perform mathematical calculations quickly and accurately. Work in situations with hostile customers. Understand and carry out oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Prioritize work assignments and activities. EXPERIENCE AND TRAINING GUIDELINES Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience : Two years of customer service experience. Computerized record keeping and data base systems, bookkeeping and cash handling experience is desirable. Training : Completion of the twelfth grade and some training or coursework in accounting and record keeping. Additional Information The Recruitment & Selection Process 1. Applications are due by 5:00 P.M. on Friday, May 10, 2024. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), by the posted deadline in order to be considered. NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo HR staff are unable to assist with these issues. 2. Applications will be screened for overall qualifications the week of May 13, 2024. 3 . Applicants who meet the minimum qualifications will have their supplemental responses scored by subject matter experts the week of May 20, 2024. The most qualified applicants from the scoring of the supplemental questions will be invited to participate in an Oral Panel Interview. 4. Oral Panel Interviews are tentatively scheduled to take place the week of June 3, 2024. Oral Panel Interviews are weighted at 100% of the candidates' score. Candidates must achieve a minimum passing score of 70%. Those achieving 70% or higher will be placed on the Register of Eligibles (eligible list) and may be considered to fill positions for up to one year. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions. REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Sukari Dixon at (707) 648-4398 or send an email to: Sukari.Dixon@cityofvallejo.net no later than May 10, 2024, at 5:00 P.M. PRIOR TO HIRE The selected candidate will be required to: 1) Submit to reference checks 2) Submit to and successfully pass a pre-employment background check, including fingerprint check. 3) Provide proof of legal right to work in the United States. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Closing Date/Time: 5/10/2024 5:00 PM Pacific
CITY OF KINGMAN, AZ
City of Kingman, Arizona, United States
Job Summary CITY OF KINGMAN PART-TIME GROUNDSKEEPER PARKS AND RECREATION - GOLF DIVISION $15.50/HOURLY POSITION IS FLSA NON-EXEMPT TYPICAL SCHEDULE - 19 HOURS/WEEK FRIDAY THROUGH SUNDAY & HOLIDAYS Summer hours Friday from noon to 3pm Saturday from 5am to 10am - noon to 3pm (Split Shift) Sunday from 5am to 10am - noon to 3pm (Split Shift) Holiday’s 5am to 9am Winter hours Friday noon to 3pm Saturday 7am to 3pm Sunday 7am to 3pm Holiday’s 7am to 11am JOB POSTING OPEN UNTIL FILLED The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information. GENERAL DESCRIPTION OF POSITION The primary function of an employee in this class is to perform a variety of general labor and semi-skilled maintenance work for the City’s Parks and Recreation Department in outdoor and public areas, including parks, sports fields, golf course, medians, rights-of-ways, and other public grounds. Work includes general grounds and greens maintenance and facility maintenance and cleaning. An employee in this class may be assigned to other maintenance duties for the Department. SUPERVISION RECEIVED Works under the immediate supervision of a Parks Superintendent or Crewleader as assigned to Parks or Golf Superintendent or Crewleader as assigned to Golf Course. SUPERVISION EXERCISED May provide supervision over Groundskeepers - Part Time, temporary agency workers, volunteers, community service workers and inmate trustee laborers. Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE Some experience in maintaining parks, golf courses and related facilities. Any combination of education, experience and training which demonstrates the knowledge and experience to perform the duties and responsibilities of the position. SPECIAL REQUIREMENTS Valid Arizona state driver’s license or ability to obtain one within six months. Essential Functions ESSENTIAL DUTIES AND RESPONSIBILITIES Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Performs a variety of routine and semi-skilled grounds maintenance tasks at City facilities, parks, golf course, sports fields, medians, rights of way, and landscaped areas; duties may vary according to job assignment and individual skills. Performs maintenance within scope of authority and training, and in accordance with all safety regulations and procedures; notifies supervisor of safety hazards, equipment problems and emergency situations. Mows and maintains park, golf course and other facility spaces/areas such as baseball and soccer fields; mows weeds; cleans and maintains tennis courts and nets; maintains sprinkler systems and assists in the repair and installation of sprinkler lines and heads. Drags ball fields; lines fields and prepares fields for games and golf course for tournaments, league play and other sporting events. Inspects, washes, and performs routine maintenance of park and golf course facilities, restrooms and drinking fountains, as well as, playground equipment and facilities. Removes litter and debris; cleans spills and corrects unsafe conditions in a timely manner and according to procedures. Sweeps, washes, paints, and repairs or replaces park tables and slabs. Performs minor semi-skilled interior building maintenance such as painting, plumbing, carpentry, and other unskilled and semi-skilled trades work. Performs routine maintenance on lawn and power equipment. Identifies, corrects and reports to supervisors problems and/or unsafe conditions. Maintains inspection, repair and maintenance reports. Plants lawns, trees, shrubs, and flowers. Carries out the seeding, fertilizing, top dressing, soil conditioning, watering, and the pest and weed control of the City's parks golf course and other facility spaces/areas. Operates, maintains and adjusts specialized turf care equipment and tools, including electric motors, pumps, sprinklers, tractors, mowers, and irrigation systems. Operates tractors, mowers, jack hammers, welders, trucks, steam cleaners, buffers, washers, and other listed equipment as needed. Maintains current skills and knowledge in the proper and safe techniques of building and grounds maintenance functions. Performs custodial work such as required and assigned, including but not limited to: changing light bulbs and fluorescent tubes; sweeping floors and grounds; vacuuming carpets; mopping; shampooing and steam cleaning carpets; buffing non-carpeted areas; dumping garbage and relining cans with liners; cleaning and sanitizing restrooms, ramadas and picnic areas and replenishing supplies; emptying ash cans; cleaning spills; clean drinking fountains, mirrors, tables, walls, fixtures, blinds, light fixtures, etc.; dusting furniture; washing windows, walls, metal and woodwork; cleaning rain gutters; sweeping roofs. Collects and disposes of solid waste from buildings and grounds; picks up litter from premises, removes graffiti. Opens and closes, locks and unlocks facilities as needed. Assists in setting up and taking down equipment for various park and recreation programs, prepares facilities for park and recreation program use. Installs and maintains goal posts and nets for sports facilities, including soccer, volleyball, baseball, softball, tennis and basketball. Assists in the construction of new parks facilities, enhancements, remodeling, etc., including clearing, grading, drainage, constructing, and foundation work. Keeps records of work completed. Provides excellent and proficient customer service to both internal and external customers. Communicates and acts in a professional manner with the public, co-workers, and work contacts. Regular attendance is an essential function of this job to ensure continuity. May be required to work early mornings, evenings, weekends and holidays as needed. Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and reports unsafe activity and conditions. PERIPHERAL DUTIES Assists with special events set-ups and take downs. Serves as a member of various employee committees, as assigned. Performs related duties as required. Performs special assignments as requested. Miscellaneous NECESSARY KNOWLEDGE, SKILLS AND ABILITIES KNOWLEDGE Basic knowledge of grounds maintenance skills, including, but not limited to, mowing, trimming, planting, weeding, pruning and fertilization; Basic knowledge of general maintenance and custodial practices and of equipment, materials and supplies used in building and grounds maintenance; Basic knowledge of equipment and supplies used to do minor repairs; Basic knowledge of traffic laws and rules involved in vehicle and equipment operation; Basic knowledge of Federal and State OSHA regulations and City policies and practices regarding safe work practices. SKILLS Skill in the effective, safe operation of listed tools and equipment; Diagnose and repair problems and perform routine maintenance and repair activities; Following and maintaining safety standards, and identifying safety problems; Preparing inspection, maintenance and repair records and files; Promoting and enforcing safe work practices. ABILITIES Work independently and to complete daily activities according to work schedule; Prepare and maintain records; Lift heavy objects, walk and stand for long periods of time, and to perform strenuous physical labor under adverse field conditions; Perform custodial activities and manual labor; Understand and follow oral and written instructions and to communicate effectively orally and in writing; Use equipment and tools properly and safely; Adapt to changing priorities; Read and follow label instructions; Participate in teamwork productively and establish and maintain effective working relationships with employees, supervisors, and the public; Maintain regular attendance and recognize attendance as an essential function of this job to ensure continuity; Willingness to work shifts and hours for department to meet operational and service needs to include the working of early mornings, evenings, nights, weekends, holidays and overtime as scheduled and as necessary; and work in different weather conditions with exposure to the elements. COMMITMENT TO SAFETY AND WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. WORK ENVIRONMENT: The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development This position is not eligible for benefits except for AZ Sick Leave Accruals earned @ 1hr for every 30 hrs worked.
Mar 08, 2024
Part Time
Job Summary CITY OF KINGMAN PART-TIME GROUNDSKEEPER PARKS AND RECREATION - GOLF DIVISION $15.50/HOURLY POSITION IS FLSA NON-EXEMPT TYPICAL SCHEDULE - 19 HOURS/WEEK FRIDAY THROUGH SUNDAY & HOLIDAYS Summer hours Friday from noon to 3pm Saturday from 5am to 10am - noon to 3pm (Split Shift) Sunday from 5am to 10am - noon to 3pm (Split Shift) Holiday’s 5am to 9am Winter hours Friday noon to 3pm Saturday 7am to 3pm Sunday 7am to 3pm Holiday’s 7am to 11am JOB POSTING OPEN UNTIL FILLED The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive. For more information about the City of Kingman, please see our Open Finance Portal , Choose Kingman Economic Development page and our Go Kingman tourism page for more information. GENERAL DESCRIPTION OF POSITION The primary function of an employee in this class is to perform a variety of general labor and semi-skilled maintenance work for the City’s Parks and Recreation Department in outdoor and public areas, including parks, sports fields, golf course, medians, rights-of-ways, and other public grounds. Work includes general grounds and greens maintenance and facility maintenance and cleaning. An employee in this class may be assigned to other maintenance duties for the Department. SUPERVISION RECEIVED Works under the immediate supervision of a Parks Superintendent or Crewleader as assigned to Parks or Golf Superintendent or Crewleader as assigned to Golf Course. SUPERVISION EXERCISED May provide supervision over Groundskeepers - Part Time, temporary agency workers, volunteers, community service workers and inmate trustee laborers. Minimum Qualifications/Special Requirements EDUCATION AND EXPERIENCE Some experience in maintaining parks, golf courses and related facilities. Any combination of education, experience and training which demonstrates the knowledge and experience to perform the duties and responsibilities of the position. SPECIAL REQUIREMENTS Valid Arizona state driver’s license or ability to obtain one within six months. Essential Functions ESSENTIAL DUTIES AND RESPONSIBILITIES Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Performs a variety of routine and semi-skilled grounds maintenance tasks at City facilities, parks, golf course, sports fields, medians, rights of way, and landscaped areas; duties may vary according to job assignment and individual skills. Performs maintenance within scope of authority and training, and in accordance with all safety regulations and procedures; notifies supervisor of safety hazards, equipment problems and emergency situations. Mows and maintains park, golf course and other facility spaces/areas such as baseball and soccer fields; mows weeds; cleans and maintains tennis courts and nets; maintains sprinkler systems and assists in the repair and installation of sprinkler lines and heads. Drags ball fields; lines fields and prepares fields for games and golf course for tournaments, league play and other sporting events. Inspects, washes, and performs routine maintenance of park and golf course facilities, restrooms and drinking fountains, as well as, playground equipment and facilities. Removes litter and debris; cleans spills and corrects unsafe conditions in a timely manner and according to procedures. Sweeps, washes, paints, and repairs or replaces park tables and slabs. Performs minor semi-skilled interior building maintenance such as painting, plumbing, carpentry, and other unskilled and semi-skilled trades work. Performs routine maintenance on lawn and power equipment. Identifies, corrects and reports to supervisors problems and/or unsafe conditions. Maintains inspection, repair and maintenance reports. Plants lawns, trees, shrubs, and flowers. Carries out the seeding, fertilizing, top dressing, soil conditioning, watering, and the pest and weed control of the City's parks golf course and other facility spaces/areas. Operates, maintains and adjusts specialized turf care equipment and tools, including electric motors, pumps, sprinklers, tractors, mowers, and irrigation systems. Operates tractors, mowers, jack hammers, welders, trucks, steam cleaners, buffers, washers, and other listed equipment as needed. Maintains current skills and knowledge in the proper and safe techniques of building and grounds maintenance functions. Performs custodial work such as required and assigned, including but not limited to: changing light bulbs and fluorescent tubes; sweeping floors and grounds; vacuuming carpets; mopping; shampooing and steam cleaning carpets; buffing non-carpeted areas; dumping garbage and relining cans with liners; cleaning and sanitizing restrooms, ramadas and picnic areas and replenishing supplies; emptying ash cans; cleaning spills; clean drinking fountains, mirrors, tables, walls, fixtures, blinds, light fixtures, etc.; dusting furniture; washing windows, walls, metal and woodwork; cleaning rain gutters; sweeping roofs. Collects and disposes of solid waste from buildings and grounds; picks up litter from premises, removes graffiti. Opens and closes, locks and unlocks facilities as needed. Assists in setting up and taking down equipment for various park and recreation programs, prepares facilities for park and recreation program use. Installs and maintains goal posts and nets for sports facilities, including soccer, volleyball, baseball, softball, tennis and basketball. Assists in the construction of new parks facilities, enhancements, remodeling, etc., including clearing, grading, drainage, constructing, and foundation work. Keeps records of work completed. Provides excellent and proficient customer service to both internal and external customers. Communicates and acts in a professional manner with the public, co-workers, and work contacts. Regular attendance is an essential function of this job to ensure continuity. May be required to work early mornings, evenings, weekends and holidays as needed. Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and reports unsafe activity and conditions. PERIPHERAL DUTIES Assists with special events set-ups and take downs. Serves as a member of various employee committees, as assigned. Performs related duties as required. Performs special assignments as requested. Miscellaneous NECESSARY KNOWLEDGE, SKILLS AND ABILITIES KNOWLEDGE Basic knowledge of grounds maintenance skills, including, but not limited to, mowing, trimming, planting, weeding, pruning and fertilization; Basic knowledge of general maintenance and custodial practices and of equipment, materials and supplies used in building and grounds maintenance; Basic knowledge of equipment and supplies used to do minor repairs; Basic knowledge of traffic laws and rules involved in vehicle and equipment operation; Basic knowledge of Federal and State OSHA regulations and City policies and practices regarding safe work practices. SKILLS Skill in the effective, safe operation of listed tools and equipment; Diagnose and repair problems and perform routine maintenance and repair activities; Following and maintaining safety standards, and identifying safety problems; Preparing inspection, maintenance and repair records and files; Promoting and enforcing safe work practices. ABILITIES Work independently and to complete daily activities according to work schedule; Prepare and maintain records; Lift heavy objects, walk and stand for long periods of time, and to perform strenuous physical labor under adverse field conditions; Perform custodial activities and manual labor; Understand and follow oral and written instructions and to communicate effectively orally and in writing; Use equipment and tools properly and safely; Adapt to changing priorities; Read and follow label instructions; Participate in teamwork productively and establish and maintain effective working relationships with employees, supervisors, and the public; Maintain regular attendance and recognize attendance as an essential function of this job to ensure continuity; Willingness to work shifts and hours for department to meet operational and service needs to include the working of early mornings, evenings, nights, weekends, holidays and overtime as scheduled and as necessary; and work in different weather conditions with exposure to the elements. COMMITMENT TO SAFETY AND WELLNESS It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. WORK ENVIRONMENT: The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes. FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development FIND YOUR REWARDING CAREER WITH US! Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service Community Spirit ~ Training and Development This position is not eligible for benefits except for AZ Sick Leave Accruals earned @ 1hr for every 30 hrs worked.
City of Scottsdale, Arizona
Scottsdale, Arizona, United States
Introduction The starting rate of pay is $18.14 per hour; additional compensation may be offered dependent upon years of experience. About The Position Assistant Pool Managers assist Pool Managers to operate and manage four City swimming pool facilities, and supervise staff to maximize safety, customer service, and community involvement through aquatic programs and activities. Assistant Pool Managers work various hours, typically ranging from 5:00 a.m. to 9:30 p.m., and must be available to work any day of the week (including certain holidays). Please note the following: Part-time positions have limited benefits, as required by law. Part-time positions are unclassified, at-will and serve at the discretion of City. Interviews and/or skills testing will be conducted periodically throughout this continuous job posting when a sufficient number of applications have been received. The intent of this recruitment is to establish an eligibility list where your application may be used to fill existing and/or future vacancies at all four of our aquatic centers, as needed. Applicants who do not have a lifeguard certification are required to successfully complete the StarGuard Lifeguard Certification class to be eligible to apply. The City of Scottsdale offers this class and registration is required. This recruitment process will be used to fill temporary, part-time positions at all four aquatic centers as needed. Work schedules vary depending on the needs of the aquatic center, and typically require some evenings, weekends, and holidays. Click here for information on pool locations. Click here for information on becoming a lifeguard. The City of Scottsdale is proud to announce that they will reimburse an individual for the full cost of the StarGuard Lifeguard Certification, so long as they meet the following criteria: Valid lifeguarding certification must be issued by StarGuard and class taken with the City of Scottsdale. Must provide Active Net account name/number used to purchase lifeguarding class. An employee must be a quality performer for the first 90 consecutive days from date of hire. Special Duty Pay: During the summer season, Aquatic Employees are eligible to receive a Peak Season Pay incentive. The Pool Manager Assistant base pay will increase to $19.00/hour. Employee Referral Bonus: City of Scottsdale Aquatics employees can receive a $125 referral bonus for each candidate they recruit. City of Scottsdale Aquatics employees can recruit a maximum of six candidates to become certified lifeguards and apply as a City of Scottsdale Lifeguard/Instructor. Candidates who are referred and hired are required to work an average of 20 hours per week during the peak summer months (June & July) and receive a positive end of summer evaluation. Candidates MUST list the name of the employee who referred them on their application. Minimum Qualifications Education and Experience: No education is required for this position. Any combination of training and experience equivalent to two seasons (6-9 months) aquatic experience as a Head Lifeguard/Lifeguard and/or Certified Swim Instructor. Licensing, Certifications and Other Requirements: Must possess current American Red Cross Lifeguard Training, CPR/AED for the Professional Rescuer, First Aid, and Water instructor Certifications, or current StarGuard Lifeguard and Starfish Swim Instructor certifications by the time of hire. Proof of current certifications or proof of enrollment in StarGuard Lifeguard and Starfish Swim Instructor classes must be shown at time of interview. Candidates must successfully pass an OSHA-required respirator physical within 45 calendar days of hire or promotion, and annually thereafter. Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment. Essential Functions Performs duties and responsibilities commensurate with assigned functional area within a division(s) which may include, but are not limited to, any combination of the following: Assigns and posts staff to duty areas; observes performance of staff. Checks for proper maintenance and performs a variety of daily maintenance duties, which includes but is not limited to vacuuming, backwashing, equipment maintenance and repair and management of hazardous chemicals for water treatment. Performs the duties of a Lifeguard and Cashier as needed. Develops and gives in-service training programs for the staff. Enforces pool rules and regulations. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Most work is performed in a swimming pool environment, fitness center, outdoor park or office environment. Climb up/down ladder to lifeguard chair; sit in stationary lifeguard chair for long periods of time maintaining constant vigilance to the surrounding pool deck area. Move around on deck to make observations. Concentrate on and complete tasks in the presence of distractions. Lift dead weight usually exceeding 50 pounds. Exposure to the sun, dust, noise, inclement weather, temperature extremes, pool chemicals, chemically treated pool water and direct exposure to the sun. The Parks and Recreation Department enforces dress and appearance standards related to uniform. Lift equipment weighing up to 50 pounds on a daily basis. Act quickly and calmly in emergencies; administer first aid and CPR; perform rescue actions. Coordinate movement of more than one limb simultaneously. Lift arms above shoulder level. Work evenings, weekends, and holidays. Selection Process: The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process. Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include: Fingerprinting search of the national FBI Database (if over 18 at time of hire) Criminal Background screening (if over 18 at time of hire) Drug Screen Click here to review the entire job description. The City of Scottsdale reserves the right to change this process at any time. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: Continuous
Mar 07, 2024
Part Time
Introduction The starting rate of pay is $18.14 per hour; additional compensation may be offered dependent upon years of experience. About The Position Assistant Pool Managers assist Pool Managers to operate and manage four City swimming pool facilities, and supervise staff to maximize safety, customer service, and community involvement through aquatic programs and activities. Assistant Pool Managers work various hours, typically ranging from 5:00 a.m. to 9:30 p.m., and must be available to work any day of the week (including certain holidays). Please note the following: Part-time positions have limited benefits, as required by law. Part-time positions are unclassified, at-will and serve at the discretion of City. Interviews and/or skills testing will be conducted periodically throughout this continuous job posting when a sufficient number of applications have been received. The intent of this recruitment is to establish an eligibility list where your application may be used to fill existing and/or future vacancies at all four of our aquatic centers, as needed. Applicants who do not have a lifeguard certification are required to successfully complete the StarGuard Lifeguard Certification class to be eligible to apply. The City of Scottsdale offers this class and registration is required. This recruitment process will be used to fill temporary, part-time positions at all four aquatic centers as needed. Work schedules vary depending on the needs of the aquatic center, and typically require some evenings, weekends, and holidays. Click here for information on pool locations. Click here for information on becoming a lifeguard. The City of Scottsdale is proud to announce that they will reimburse an individual for the full cost of the StarGuard Lifeguard Certification, so long as they meet the following criteria: Valid lifeguarding certification must be issued by StarGuard and class taken with the City of Scottsdale. Must provide Active Net account name/number used to purchase lifeguarding class. An employee must be a quality performer for the first 90 consecutive days from date of hire. Special Duty Pay: During the summer season, Aquatic Employees are eligible to receive a Peak Season Pay incentive. The Pool Manager Assistant base pay will increase to $19.00/hour. Employee Referral Bonus: City of Scottsdale Aquatics employees can receive a $125 referral bonus for each candidate they recruit. City of Scottsdale Aquatics employees can recruit a maximum of six candidates to become certified lifeguards and apply as a City of Scottsdale Lifeguard/Instructor. Candidates who are referred and hired are required to work an average of 20 hours per week during the peak summer months (June & July) and receive a positive end of summer evaluation. Candidates MUST list the name of the employee who referred them on their application. Minimum Qualifications Education and Experience: No education is required for this position. Any combination of training and experience equivalent to two seasons (6-9 months) aquatic experience as a Head Lifeguard/Lifeguard and/or Certified Swim Instructor. Licensing, Certifications and Other Requirements: Must possess current American Red Cross Lifeguard Training, CPR/AED for the Professional Rescuer, First Aid, and Water instructor Certifications, or current StarGuard Lifeguard and Starfish Swim Instructor certifications by the time of hire. Proof of current certifications or proof of enrollment in StarGuard Lifeguard and Starfish Swim Instructor classes must be shown at time of interview. Candidates must successfully pass an OSHA-required respirator physical within 45 calendar days of hire or promotion, and annually thereafter. Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment. Essential Functions Performs duties and responsibilities commensurate with assigned functional area within a division(s) which may include, but are not limited to, any combination of the following: Assigns and posts staff to duty areas; observes performance of staff. Checks for proper maintenance and performs a variety of daily maintenance duties, which includes but is not limited to vacuuming, backwashing, equipment maintenance and repair and management of hazardous chemicals for water treatment. Performs the duties of a Lifeguard and Cashier as needed. Develops and gives in-service training programs for the staff. Enforces pool rules and regulations. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Most work is performed in a swimming pool environment, fitness center, outdoor park or office environment. Climb up/down ladder to lifeguard chair; sit in stationary lifeguard chair for long periods of time maintaining constant vigilance to the surrounding pool deck area. Move around on deck to make observations. Concentrate on and complete tasks in the presence of distractions. Lift dead weight usually exceeding 50 pounds. Exposure to the sun, dust, noise, inclement weather, temperature extremes, pool chemicals, chemically treated pool water and direct exposure to the sun. The Parks and Recreation Department enforces dress and appearance standards related to uniform. Lift equipment weighing up to 50 pounds on a daily basis. Act quickly and calmly in emergencies; administer first aid and CPR; perform rescue actions. Coordinate movement of more than one limb simultaneously. Lift arms above shoulder level. Work evenings, weekends, and holidays. Selection Process: The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process. Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include: Fingerprinting search of the national FBI Database (if over 18 at time of hire) Criminal Background screening (if over 18 at time of hire) Drug Screen Click here to review the entire job description. The City of Scottsdale reserves the right to change this process at any time. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: Continuous
City of Scottsdale, Arizona
Scottsdale, Arizona, United States
Introduction The starting rate of pay is $14.91 per hour; additional compensation may be offered dependent upon years of experience. About The Position Lifeguards and swim instructors provide supervision and instruction to various age groups in swimming and diving activities, and ensure the safety of patrons in the swimming area. Lifeguards and swim instructors also may be assigned cashier duties. Please note the following: Lifeguards/Instructors must be at least 15 years of age at time of hire. Part-time positions have limited benefits, as required by law. Part-time positions, unclassified, at-will and serve at the discretion of City. Interviews and/or skills testing will be conducted periodically throughout this continuous job posting when a sufficient number of applications have been received. The intent of this recruitment is to establish an eligibility list where your application may be used to fill existing and/or future vacancies at all four of our aquatic centers, as needed. Applicants who do not have a lifeguard certification are required to successfully complete the StarGuard Lifeguard Certification class to be eligible to apply. The City of Scottsdale offers this class and registration is required. This recruitment process will be used to fill temporary, part-time positions at all four aquatic centers as needed. Work schedules vary depending on the needs of the aquatic center, and typically require some evenings, weekends, and holidays. The City of Scottsdale is proud to announce that they will reimburse an individual for the full cost of the StarGuard Lifeguard Certification, so long as they meet the following criteria: Valid lifeguarding certification must be issued by StarGuard and class taken with the City of Scottsdale. Certification must have been issued within the last 30 days. Must provide Active Net account name/number used to purchase lifeguarding class. An employee must be a quality performer for the first 90 consecutive days from date of hire. Click here for information on pool locations. Click here for information on becoming a lifeguard. Special Duty Pay: During the summer season, Aquatic Employees are eligible to receive a Peak Season Pay incentive. Lifeguard / Instructor base pay will increase to $16.00/hour. Employee Referral Bonus: City of Scottsdale Aquatics employees can receive a $125 referral bonus for each candidate they recruit. City of Scottsdale Aquatics employees can recruit a maximum of six candidates to become certified lifeguards and apply as a City of Scottsdale Lifeguard/Instructor. Candidates who are referred and hired are required to work an average of 20 hours per week during the peak summer months (June & July) and receive a positive end of summer evaluation. Candidates MUST list the name of the employee who referred them on their application. Minimum Qualifications Education and Experience: No education or experience required for this position. Must be a minimum of 15 years of age at the time of hire. Licensing, Certifications, and Other Requirements: Lifeguard must possess current American Red Cross Lifeguard Training/First Aid and American Red Cross CPR/AED for the Professional Rescuer certifications or current StarGuard Lifeguard Certification at the time of hire. Instructor must possess a current American Red Cross Water Safety Instructor certification or Starfish Swim Instructor certification, current American Red Cross Lifeguard Training/First Aid and American Red Cross CPR for the Professional Rescuer certifications or current StarGuard Lifeguard Certification at the time of hire. Proof of current certifications or proof of enrollment in StarGuard Lifeguard Certification must be shown at time of interview. Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment. Essential Functions Performs duties and responsibilities commensurate with assigned functional area within a division(s) which may include, but are not limited to, any combination of the following: All Assignments Answers phones. May operate cash register, accurately handle cash, and follow prescribed cash handling procedures. May enter data on computer, complete records and reports. Provides quality customer service. May use the computer to work with ActiveNet and Office 365 programs. Roves/maintains security and safety of facilities and parks throughout shift. Lifeguard Sits in stationary lifeguard chair. Moves and stands to observe swimmers in the pool and on the pool deck for accidents occurring in the water, on the deck, or on the diving equipment. Enters swimming pool to rescue persons in trouble. Participates in on-going training. Performs safety checks of pool equipment and pool areas. Enforces policies, rules, regulations, and ordinances governing the conduct of people using the swimming pool and pool deck area. Performs rescue and administers artificial respiration, CPR, and first aid. Instructor Demonstrates skills and helps class participants learn to swim. Performs administrative duties related to classes such as registration, public relations, and completes records and reports. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Most work is performed in a swimming pool environment with occasional work performed in a fitness center, outdoor park, or office environment. Sit in stationary lifeguard chair for long periods of time and moves around on deck to make observations. Operate a cash register and accurately handle money. Concentrate on and complete tasks in the presence of distractions. Observe swimmers in and around the pool. Lift dead weight usually exceeding 50 pounds. Exposure to the sun, pool chemicals, dust, grease, noise, inclement weather, temperature extremes, and unpleasant odors. Work in chemically treated swimming pool water and in direct sunlight. The Parks and Recreation Department enforces dress and appearance standards related to uniform. Lift equipment weighing up to 50 pounds on a daily basis. Act quickly and calmly in emergencies; administer first aid and CPR and perform rescue actions. Lift arms above shoulder level. Work evenings, weekends and holidays. Selection Process The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process. Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include: Fingerprinting search of the national FBI Database (if over 18 at time of hire) Criminal Background screening (if over 18 at time of hire) Drug Screening Click here to review the entire job description. The City of Scottsdale reserves the right to change this process at any time. EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: Continuous
Mar 07, 2024
Part Time
Introduction The starting rate of pay is $14.91 per hour; additional compensation may be offered dependent upon years of experience. About The Position Lifeguards and swim instructors provide supervision and instruction to various age groups in swimming and diving activities, and ensure the safety of patrons in the swimming area. Lifeguards and swim instructors also may be assigned cashier duties. Please note the following: Lifeguards/Instructors must be at least 15 years of age at time of hire. Part-time positions have limited benefits, as required by law. Part-time positions, unclassified, at-will and serve at the discretion of City. Interviews and/or skills testing will be conducted periodically throughout this continuous job posting when a sufficient number of applications have been received. The intent of this recruitment is to establish an eligibility list where your application may be used to fill existing and/or future vacancies at all four of our aquatic centers, as needed. Applicants who do not have a lifeguard certification are required to successfully complete the StarGuard Lifeguard Certification class to be eligible to apply. The City of Scottsdale offers this class and registration is required. This recruitment process will be used to fill temporary, part-time positions at all four aquatic centers as needed. Work schedules vary depending on the needs of the aquatic center, and typically require some evenings, weekends, and holidays. The City of Scottsdale is proud to announce that they will reimburse an individual for the full cost of the StarGuard Lifeguard Certification, so long as they meet the following criteria: Valid lifeguarding certification must be issued by StarGuard and class taken with the City of Scottsdale. Certification must have been issued within the last 30 days. Must provide Active Net account name/number used to purchase lifeguarding class. An employee must be a quality performer for the first 90 consecutive days from date of hire. Click here for information on pool locations. Click here for information on becoming a lifeguard. Special Duty Pay: During the summer season, Aquatic Employees are eligible to receive a Peak Season Pay incentive. Lifeguard / Instructor base pay will increase to $16.00/hour. Employee Referral Bonus: City of Scottsdale Aquatics employees can receive a $125 referral bonus for each candidate they recruit. City of Scottsdale Aquatics employees can recruit a maximum of six candidates to become certified lifeguards and apply as a City of Scottsdale Lifeguard/Instructor. Candidates who are referred and hired are required to work an average of 20 hours per week during the peak summer months (June & July) and receive a positive end of summer evaluation. Candidates MUST list the name of the employee who referred them on their application. Minimum Qualifications Education and Experience: No education or experience required for this position. Must be a minimum of 15 years of age at the time of hire. Licensing, Certifications, and Other Requirements: Lifeguard must possess current American Red Cross Lifeguard Training/First Aid and American Red Cross CPR/AED for the Professional Rescuer certifications or current StarGuard Lifeguard Certification at the time of hire. Instructor must possess a current American Red Cross Water Safety Instructor certification or Starfish Swim Instructor certification, current American Red Cross Lifeguard Training/First Aid and American Red Cross CPR for the Professional Rescuer certifications or current StarGuard Lifeguard Certification at the time of hire. Proof of current certifications or proof of enrollment in StarGuard Lifeguard Certification must be shown at time of interview. Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment. Essential Functions Performs duties and responsibilities commensurate with assigned functional area within a division(s) which may include, but are not limited to, any combination of the following: All Assignments Answers phones. May operate cash register, accurately handle cash, and follow prescribed cash handling procedures. May enter data on computer, complete records and reports. Provides quality customer service. May use the computer to work with ActiveNet and Office 365 programs. Roves/maintains security and safety of facilities and parks throughout shift. Lifeguard Sits in stationary lifeguard chair. Moves and stands to observe swimmers in the pool and on the pool deck for accidents occurring in the water, on the deck, or on the diving equipment. Enters swimming pool to rescue persons in trouble. Participates in on-going training. Performs safety checks of pool equipment and pool areas. Enforces policies, rules, regulations, and ordinances governing the conduct of people using the swimming pool and pool deck area. Performs rescue and administers artificial respiration, CPR, and first aid. Instructor Demonstrates skills and helps class participants learn to swim. Performs administrative duties related to classes such as registration, public relations, and completes records and reports. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Most work is performed in a swimming pool environment with occasional work performed in a fitness center, outdoor park, or office environment. Sit in stationary lifeguard chair for long periods of time and moves around on deck to make observations. Operate a cash register and accurately handle money. Concentrate on and complete tasks in the presence of distractions. Observe swimmers in and around the pool. Lift dead weight usually exceeding 50 pounds. Exposure to the sun, pool chemicals, dust, grease, noise, inclement weather, temperature extremes, and unpleasant odors. Work in chemically treated swimming pool water and in direct sunlight. The Parks and Recreation Department enforces dress and appearance standards related to uniform. Lift equipment weighing up to 50 pounds on a daily basis. Act quickly and calmly in emergencies; administer first aid and CPR and perform rescue actions. Lift arms above shoulder level. Work evenings, weekends and holidays. Selection Process The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process. Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include: Fingerprinting search of the national FBI Database (if over 18 at time of hire) Criminal Background screening (if over 18 at time of hire) Drug Screening Click here to review the entire job description. The City of Scottsdale reserves the right to change this process at any time. EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: Continuous
City of Los Angeles
City Of Los Angeles, California, United States
DUTIES ANNUAL SALARY $58,484 to $103,272 $58,484 to $85,482; $61,700 to $90,201; $70,637 to $109,272 NOTES : Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. DUTIES Police Service Representatives are civilian employees of the Los Angeles Police Department; and are assigned to Communications Division. Police Service Representatives utilize multiple screens, radio frequencies, and a Computer Aided Dispatch (CAD) system to receive and differentiate 911 and non-emergency telephone calls from the public, dispatch police patrol cars to calls for service, critical incidents and emergencies, access law enforcement databases and provide support information to police officers. This initial assignment is designated as a temporary training position; employment in this position will be limited to twelve months, during which time employees must successfully complete a comprehensive training program. Upon successful completion of the training program, employees will receive regular appointments to the class of Police Service Representative and begin a six-month probationary period in the Communications Division. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) A qualifying score on the Police Service Representative Multiple-Choice test. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require the ability to speak or write a language other than English. Only persons who have the necessary language skills may be certified in order of standing on the eligible list to fill such positions. If you have the ability to speak or write a language other than English, indicate this language in the appropriate box on the application. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon . On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE City applications and the Job Preview WILL ONLY BE ACCEPTED ON-LINE during the following filling dates: APPLICATION FILING DATES: April 12, 2024 to April 30, 2024 This examination may close without prior notice at any time after a sufficient number of applications have been received. For administrative purposes, filing may close periodically and reopen the following day. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the multiple-choice test in the following order: 1) Applicants currently employed by the City of Los Angeles who meet the minimum requirements, or are on a reserve list; 2) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs in the order that applications were received. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process. SELECTION PROCESS Examination Weights: Multiple-Choice Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Qualifying Interview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100% The qualifying multiple-choice test is the CritiCall computerized test. The test will include a series of short, separately timed subtests, which measure verbal skill, reasoning, memory, perceptual ability, and multi-tasking. Approximately one-half of these subtests are presented on audio. This test is not a replacement for the hearing test that will be conducted in the medical evaluation for candidates who receive a conditional job offer. A passing score on the qualifying multiple-choice test does not substitute for successful completion of the medical examination. Candidates will be notified later by e-mail of the date, time, and location of the multiple-choice test, which will be administered in a single, half-day session in Los Angeles. Multiple-choice test dates are anticipated to be held for the following admin periods: APPLICATION FILING DATES: MULTIPLE-CHOICE TEST: April 12, 2024 to April 30, 2024 June 01 and June 02, 2024 June 08 and June 09, 2024 Candidates may waive the qualifying CritiCall multiple-choice test under the following conditions: (1) Candidates who have passed the qualifying CritiCall multiple-choice test with the City of Los Angeles since April 01, 2024; (2) Candidates who have a valid California POST Public Safety Dispatcher Basic Certificate and; (3) Candidates who have taken the POST Entry-Level Public Safety Dispatcher Selection Test Battery with the City of Los Angeles or a different agency and whose previous test score meets the City of Los Angeles’ passing score requirement of T=48. Candidates will be instructed on how to provide certifications or previous test results for each test when notifications for testing are distributed via e-mail. All candidates who receive a passing score on the qualifying multiple-choice test will be invited to participate in the interview. The examination score will be based entirely on an evaluation of the candidate's personal and professional qualifications by interview. In the interview, emphasis will be placed on the adequacy of the candidate's experience, training, and personal qualifications as they relate to: judgment and decision-making; attention to detail; stress tolerance; customer service; flexibility; oral communication; listening; and other necessary skills and abilities. Candidates will be notified by e-mail of the date, time, and location of the interviews, which may be held in Los Angeles or on-line. The City of Los Angeles does not accept CritiCall test scores from other agencies in lieu of taking the multiple-choice test. Candidates seeking more information regarding the CritiCall test may navigate the resources provided by going to: https://criticall911.com/dispatcher-testing/applicants/ . Additional job analysis information can be obtained by going to http://per.lacity.org/index.cfm?content=jobanalyses and clicking on Competencies under Police Service Representative. If you receive a conditional job offer, appointment is subject to a MEDICAL EXAMINATION . Candidates must be determined to be medically qualified to perform the essential duties of a Police Service Representative. Candidates must undergo a comprehensive medical examination given by a City physician. In accordance with Civil Service Rule 13.1, part of the medical examination may include a PSYCHOLOGICAL EVALUATION, only on an as-needed basis. The psychological evaluation will evaluate psychological factors related to successful job performance to determine if you are suited for the difficult and stressful occupation of Police Service Representative. NOTES : As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability, and, upon request, will provide reasonable accommodations to ensure equal access to programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.This examination is based on a content validation study, and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.A final average score of 70% on the interview is required to be placed on the eligible list.Candidates may retake the interview test part only once every 180 days. Based on City policy, you may be required to undergo mandatory DRUG and ALCOHOL screening testing prior to and during employment in this class.Your name may be removed from the eligible list after six (6) months.Your rank on the employment list may change as scores of candidates from other administrations of the examination are merged onto one list.In accordance with Civil Service Rule 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN ONLY ON AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time: 4/30/2024 11:59 PM Pacific
Apr 13, 2024
Full Time
DUTIES ANNUAL SALARY $58,484 to $103,272 $58,484 to $85,482; $61,700 to $90,201; $70,637 to $109,272 NOTES : Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. DUTIES Police Service Representatives are civilian employees of the Los Angeles Police Department; and are assigned to Communications Division. Police Service Representatives utilize multiple screens, radio frequencies, and a Computer Aided Dispatch (CAD) system to receive and differentiate 911 and non-emergency telephone calls from the public, dispatch police patrol cars to calls for service, critical incidents and emergencies, access law enforcement databases and provide support information to police officers. This initial assignment is designated as a temporary training position; employment in this position will be limited to twelve months, during which time employees must successfully complete a comprehensive training program. Upon successful completion of the training program, employees will receive regular appointments to the class of Police Service Representative and begin a six-month probationary period in the Communications Division. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) A qualifying score on the Police Service Representative Multiple-Choice test. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require the ability to speak or write a language other than English. Only persons who have the necessary language skills may be certified in order of standing on the eligible list to fill such positions. If you have the ability to speak or write a language other than English, indicate this language in the appropriate box on the application. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon . On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE City applications and the Job Preview WILL ONLY BE ACCEPTED ON-LINE during the following filling dates: APPLICATION FILING DATES: April 12, 2024 to April 30, 2024 This examination may close without prior notice at any time after a sufficient number of applications have been received. For administrative purposes, filing may close periodically and reopen the following day. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the multiple-choice test in the following order: 1) Applicants currently employed by the City of Los Angeles who meet the minimum requirements, or are on a reserve list; 2) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs in the order that applications were received. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process. SELECTION PROCESS Examination Weights: Multiple-Choice Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Qualifying Interview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100% The qualifying multiple-choice test is the CritiCall computerized test. The test will include a series of short, separately timed subtests, which measure verbal skill, reasoning, memory, perceptual ability, and multi-tasking. Approximately one-half of these subtests are presented on audio. This test is not a replacement for the hearing test that will be conducted in the medical evaluation for candidates who receive a conditional job offer. A passing score on the qualifying multiple-choice test does not substitute for successful completion of the medical examination. Candidates will be notified later by e-mail of the date, time, and location of the multiple-choice test, which will be administered in a single, half-day session in Los Angeles. Multiple-choice test dates are anticipated to be held for the following admin periods: APPLICATION FILING DATES: MULTIPLE-CHOICE TEST: April 12, 2024 to April 30, 2024 June 01 and June 02, 2024 June 08 and June 09, 2024 Candidates may waive the qualifying CritiCall multiple-choice test under the following conditions: (1) Candidates who have passed the qualifying CritiCall multiple-choice test with the City of Los Angeles since April 01, 2024; (2) Candidates who have a valid California POST Public Safety Dispatcher Basic Certificate and; (3) Candidates who have taken the POST Entry-Level Public Safety Dispatcher Selection Test Battery with the City of Los Angeles or a different agency and whose previous test score meets the City of Los Angeles’ passing score requirement of T=48. Candidates will be instructed on how to provide certifications or previous test results for each test when notifications for testing are distributed via e-mail. All candidates who receive a passing score on the qualifying multiple-choice test will be invited to participate in the interview. The examination score will be based entirely on an evaluation of the candidate's personal and professional qualifications by interview. In the interview, emphasis will be placed on the adequacy of the candidate's experience, training, and personal qualifications as they relate to: judgment and decision-making; attention to detail; stress tolerance; customer service; flexibility; oral communication; listening; and other necessary skills and abilities. Candidates will be notified by e-mail of the date, time, and location of the interviews, which may be held in Los Angeles or on-line. The City of Los Angeles does not accept CritiCall test scores from other agencies in lieu of taking the multiple-choice test. Candidates seeking more information regarding the CritiCall test may navigate the resources provided by going to: https://criticall911.com/dispatcher-testing/applicants/ . Additional job analysis information can be obtained by going to http://per.lacity.org/index.cfm?content=jobanalyses and clicking on Competencies under Police Service Representative. If you receive a conditional job offer, appointment is subject to a MEDICAL EXAMINATION . Candidates must be determined to be medically qualified to perform the essential duties of a Police Service Representative. Candidates must undergo a comprehensive medical examination given by a City physician. In accordance with Civil Service Rule 13.1, part of the medical examination may include a PSYCHOLOGICAL EVALUATION, only on an as-needed basis. The psychological evaluation will evaluate psychological factors related to successful job performance to determine if you are suited for the difficult and stressful occupation of Police Service Representative. NOTES : As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability, and, upon request, will provide reasonable accommodations to ensure equal access to programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf .Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.This examination is based on a content validation study, and as provided by Civil Service Commission Rule 4.20, the multiple-choice test will not be subject to candidate inspection.A final average score of 70% on the interview is required to be placed on the eligible list.Candidates may retake the interview test part only once every 180 days. Based on City policy, you may be required to undergo mandatory DRUG and ALCOHOL screening testing prior to and during employment in this class.Your name may be removed from the eligible list after six (6) months.Your rank on the employment list may change as scores of candidates from other administrations of the examination are merged onto one list.In accordance with Civil Service Rule 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list.For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN ONLY ON AN OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time: 4/30/2024 11:59 PM Pacific
City of Scottsdale, Arizona
Scottsdale, Arizona, United States
Introduction The starting rate of pay is $16.44 per hour; additional compensation may be offered dependent upon years of experience. About The Position: Head Lifeguards assist Assistant Pool Managers to operate and manage our City swimming pool facilities, and supervise staff to maximize safety, customer service, and community involvement through aquatic programs and activities. Head Lifeguards work various hours, typically ranging from 5:00 a.m. to 9:30 p.m., and must work any day of the week (including certain holidays). Please note the following: Lifeguard Head - Aquatics must be at least 15 years of age at time of hire. Part-time positions have limited benefits, as required by law. Part-time positions are unclassified, at-will and serve at the discretion of City. Interviews and/or skills testing will be conducted periodically throughout this continuous job posting when a sufficient number of applications have been received. The intent of this recruitment is to establish an eligibility list where your application may be used to fill existing and/or future vacancies at all four of our aquatic centers, as needed. Applicants who do not have a lifeguard certification are required to successfully complete the StarGuard Lifeguard Certification class to be eligible to apply. The City of Scottsdale offers this class and registration is required. This recruitment process will be used to fill temporary, part-time positions at all four aquatic centers as needed. Work schedules vary depending on the needs of the aquatic center, and typically require some evenings, weekends, and holidays. Click here for information on pool locations. Click here for information on becoming a lifeguard. The City of Scottsdale is proud to announce that they will reimburse an individual for the full cost of the StarGuard Lifeguard Certification, so long as they meet the following criteria: Valid lifeguarding certification must be issued by StarGuard and class taken with the City of Scottsdale. Must provide Active Net account name/number used to purchase lifeguarding class. An employee must be a quality performer for the first 90 consecutive days from date of hire. Special Duty Pay: During the peak summer season, the Lifeguard Head - Aquatics base pay will increase to $17.50/hour. Employee Referral Bonus: City of Scottsdale Aquatics employees can receive a $125 referral bonus for each candidate they recruit. City of Scottsdale Aquatics employees can recruit a maximum of six candidates to become certified lifeguards and apply as a City of Scottsdale Lifeguard/Instructor. Candidates who are referred and hired are required to work an average of 20 hours per week during the peak summer months (June & July) and receive a positive end of summer evaluation. Candidates MUST list the name of the employee who referred them on their application. Minimum Qualifications Education and Experience: No education required for this position. Any combination of training and experience equivalent to one season (3-6 months) aquatic experience as a Lifeguard and Certified Swim Instructor. Must be a minimum of 15 years of age at the time of hire. Licensing and Other Requirements: Requires current American Red Cross Lifeguard Training, which includes First Aid/CPR/AED for the Professional Rescuer, American Red Cross Water Instructor certifications, OR current StarGuard Lifeguard and Starfish Swim Instructor Certifications at the time of hire. Proof of current certifications or proof of enrollment in StarGuard Lifeguard and Starfish Swim Instructor classes must be shown at time of interview. Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Other pertinent licenses and/or certifications may be required of some positions depending on department/section assignment. (See essential functions). Essential Functions Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following: Assigns staff to duty areas; observes performance of staff. Checks for proper maintenance and performs a variety of daily maintenance duties which includes, but is not limited to, vacuuming, backwashing, equipment maintenance and repair, and management of hazardous chemicals for water treatment. Performs duties of a Lifeguard, Swim Instructor, and Cashier as needed. Participates with in-service training and in-service meetings with the staff. Enforces pool rules and regulations. Performs rescues and administers artificial respiration, CPR, and First Aid. Serves as team or projects lead on operational projects and/or various safety programs. Provides input into the employee performance evaluation process. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job or that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Most work is performed in a swimming pool environment, fitness center, outdoor park, or office environment. Climb up/down ladder to lifeguard chair; sit in stationary lifeguard chair for long periods of time maintaining constant vigilance to the surrounding pool deck area. Concentrate on and complete tasks in the presence of distractions. Lift dead weight usually exceeding 50 pounds. Exposure to the sun, dust, noise, inclement weather, temperature extremes, pool chemicals, chemically treated pool water, and direct exposure to the sun. The Parks and Recreation Department enforces dress and appearance standards related to uniform. Lift equipment weighing up to 50 pounds on a daily basis. Coordinate movement of more than one limb simultaneously. Lift arms above shoulder level. Work various hours, typically ranging from 5:00 a.m. to 9:30 p.m., and must work any day of the week (including certain holidays). Work a varied schedule depending on season, location, and position desired, and evenings, weekends, and holidays. Selection Process: The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process. Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include: Fingerprinting search of the national FBI Database (if over 18 at time of hire) Criminal Background screening (if over 18 at time of hire) Drug Screen Click here to review the entire job description. The City of Scottsdale reserves the right to change this process at any time. PLEASE NOTE : Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience. EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: Continuous
Mar 07, 2024
Part Time
Introduction The starting rate of pay is $16.44 per hour; additional compensation may be offered dependent upon years of experience. About The Position: Head Lifeguards assist Assistant Pool Managers to operate and manage our City swimming pool facilities, and supervise staff to maximize safety, customer service, and community involvement through aquatic programs and activities. Head Lifeguards work various hours, typically ranging from 5:00 a.m. to 9:30 p.m., and must work any day of the week (including certain holidays). Please note the following: Lifeguard Head - Aquatics must be at least 15 years of age at time of hire. Part-time positions have limited benefits, as required by law. Part-time positions are unclassified, at-will and serve at the discretion of City. Interviews and/or skills testing will be conducted periodically throughout this continuous job posting when a sufficient number of applications have been received. The intent of this recruitment is to establish an eligibility list where your application may be used to fill existing and/or future vacancies at all four of our aquatic centers, as needed. Applicants who do not have a lifeguard certification are required to successfully complete the StarGuard Lifeguard Certification class to be eligible to apply. The City of Scottsdale offers this class and registration is required. This recruitment process will be used to fill temporary, part-time positions at all four aquatic centers as needed. Work schedules vary depending on the needs of the aquatic center, and typically require some evenings, weekends, and holidays. Click here for information on pool locations. Click here for information on becoming a lifeguard. The City of Scottsdale is proud to announce that they will reimburse an individual for the full cost of the StarGuard Lifeguard Certification, so long as they meet the following criteria: Valid lifeguarding certification must be issued by StarGuard and class taken with the City of Scottsdale. Must provide Active Net account name/number used to purchase lifeguarding class. An employee must be a quality performer for the first 90 consecutive days from date of hire. Special Duty Pay: During the peak summer season, the Lifeguard Head - Aquatics base pay will increase to $17.50/hour. Employee Referral Bonus: City of Scottsdale Aquatics employees can receive a $125 referral bonus for each candidate they recruit. City of Scottsdale Aquatics employees can recruit a maximum of six candidates to become certified lifeguards and apply as a City of Scottsdale Lifeguard/Instructor. Candidates who are referred and hired are required to work an average of 20 hours per week during the peak summer months (June & July) and receive a positive end of summer evaluation. Candidates MUST list the name of the employee who referred them on their application. Minimum Qualifications Education and Experience: No education required for this position. Any combination of training and experience equivalent to one season (3-6 months) aquatic experience as a Lifeguard and Certified Swim Instructor. Must be a minimum of 15 years of age at the time of hire. Licensing and Other Requirements: Requires current American Red Cross Lifeguard Training, which includes First Aid/CPR/AED for the Professional Rescuer, American Red Cross Water Instructor certifications, OR current StarGuard Lifeguard and Starfish Swim Instructor Certifications at the time of hire. Proof of current certifications or proof of enrollment in StarGuard Lifeguard and Starfish Swim Instructor classes must be shown at time of interview. Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Other pertinent licenses and/or certifications may be required of some positions depending on department/section assignment. (See essential functions). Essential Functions Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following: Assigns staff to duty areas; observes performance of staff. Checks for proper maintenance and performs a variety of daily maintenance duties which includes, but is not limited to, vacuuming, backwashing, equipment maintenance and repair, and management of hazardous chemicals for water treatment. Performs duties of a Lifeguard, Swim Instructor, and Cashier as needed. Participates with in-service training and in-service meetings with the staff. Enforces pool rules and regulations. Performs rescues and administers artificial respiration, CPR, and First Aid. Serves as team or projects lead on operational projects and/or various safety programs. Provides input into the employee performance evaluation process. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job or that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Most work is performed in a swimming pool environment, fitness center, outdoor park, or office environment. Climb up/down ladder to lifeguard chair; sit in stationary lifeguard chair for long periods of time maintaining constant vigilance to the surrounding pool deck area. Concentrate on and complete tasks in the presence of distractions. Lift dead weight usually exceeding 50 pounds. Exposure to the sun, dust, noise, inclement weather, temperature extremes, pool chemicals, chemically treated pool water, and direct exposure to the sun. The Parks and Recreation Department enforces dress and appearance standards related to uniform. Lift equipment weighing up to 50 pounds on a daily basis. Coordinate movement of more than one limb simultaneously. Lift arms above shoulder level. Work various hours, typically ranging from 5:00 a.m. to 9:30 p.m., and must work any day of the week (including certain holidays). Work a varied schedule depending on season, location, and position desired, and evenings, weekends, and holidays. Selection Process: The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process. Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include: Fingerprinting search of the national FBI Database (if over 18 at time of hire) Criminal Background screening (if over 18 at time of hire) Drug Screen Click here to review the entire job description. The City of Scottsdale reserves the right to change this process at any time. PLEASE NOTE : Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience. EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: Continuous
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs?general clerical support work including data entry, filing, maintaining physical and electronic records, front counter support and answering phones to support student enrollment, registration and access to records; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs general front counter and web-room admissions and records duties; answers questions from and assists current, returning and prospective students with registering, adding or dropping courses, payments and access to official records; distributes and accepts and reviews for completeness and accuracy various forms and petitions; provides information and may verify student eligibility for particular programs, classes or early enrollment; responds to questions and complaints. Receives and inputs a variety of student information into computer systems; researches information in computer systems; assists with the preparation of forms and documentation; verifies accuracy of information with third parties. Uses a computer and phone system to respond to phone, email and web-based inquiries, explains requirements and deadlines and provides informational services; downloads documentation and enters student data into databases and student records. Prepares and compiles packets of materials; receives, opens, sorts and distributes office mail; prepares regular and bulk mailings; scans or copies various documents and materials; duplicates, assembles and distributes packets. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Files and maintains student supporting documentation, ensuring the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides referrals to on campus and community programs and services. Provides backup for other departments or division office administrative support staff. Assists with the preparation of rosters and grades for review and upload into student records; assists with the logging and entry of external transcripts. May provide work guidance to student workers and seasonal staff. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard office practices and procedures, including recordkeeping and filing. Customer service practices and telephone etiquette. Correct English usage, including spelling, grammar and punctuation. Basic policy, procedures, goals and objectives of a college admissions and records department. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Safety policies and safe work practices applicable to the assignment. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Provide customer service in person and over the phone, sometimes to confrontational individuals. Learn, interpret, explain and apply District, departmental and administrative policies, procedures and practices. Learn and apply the operations and processes of District systems and applications used in the admissions and records function. Prepare clear and accurate spreadsheets, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least six months of clerical or customer service experience in an office environment involving the use of automated recordkeeping and processing systems; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms.?Employees are frequently required to walk, and to stand for long periods at a time; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Apr 02, 2024
Temporary
General Purpose Under general supervision, performs?general clerical support work including data entry, filing, maintaining physical and electronic records, front counter support and answering phones to support student enrollment, registration and access to records; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs general front counter and web-room admissions and records duties; answers questions from and assists current, returning and prospective students with registering, adding or dropping courses, payments and access to official records; distributes and accepts and reviews for completeness and accuracy various forms and petitions; provides information and may verify student eligibility for particular programs, classes or early enrollment; responds to questions and complaints. Receives and inputs a variety of student information into computer systems; researches information in computer systems; assists with the preparation of forms and documentation; verifies accuracy of information with third parties. Uses a computer and phone system to respond to phone, email and web-based inquiries, explains requirements and deadlines and provides informational services; downloads documentation and enters student data into databases and student records. Prepares and compiles packets of materials; receives, opens, sorts and distributes office mail; prepares regular and bulk mailings; scans or copies various documents and materials; duplicates, assembles and distributes packets. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Files and maintains student supporting documentation, ensuring the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides referrals to on campus and community programs and services. Provides backup for other departments or division office administrative support staff. Assists with the preparation of rosters and grades for review and upload into student records; assists with the logging and entry of external transcripts. May provide work guidance to student workers and seasonal staff. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Standard office practices and procedures, including recordkeeping and filing. Customer service practices and telephone etiquette. Correct English usage, including spelling, grammar and punctuation. Basic policy, procedures, goals and objectives of a college admissions and records department. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Safety policies and safe work practices applicable to the assignment. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Provide customer service in person and over the phone, sometimes to confrontational individuals. Learn, interpret, explain and apply District, departmental and administrative policies, procedures and practices. Learn and apply the operations and processes of District systems and applications used in the admissions and records function. Prepare clear and accurate spreadsheets, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least six months of clerical or customer service experience in an office environment involving the use of automated recordkeeping and processing systems; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms.?Employees are frequently required to walk, and to stand for long periods at a time; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.? Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Facilities Support Representative (Hourly Intermittent) Classification Title: Instructional Support Assistant II (Hourly Intermittent) Posting Details Priority Application Date: Tuesday, October 31st @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Director of Operational Effectiveness & Efficiency, or designee, the incumbent provides virtual and onsite instructional and administrative support for the delivery of programming by the College of Continuing Education (CCE). The incumbent works independently in troubleshooting all instructional program delivery needs, including, but not limited to equipment, parking, building, classroom, computer lab, security, and customer service issues. The incumbent must possess the ability to meet challenges, assess conditions, make decisions, understand technical issues, identify potential causes for equipment failure and find solutions to dilemmas. The incumbent must demonstrate initiative in taking action/making suggestions to improve the delivery of courses and services, respond effectively to inquiries, and follow up appropriately. This position provides sole facilities support in Napa and Modoc Halls during evenings and weekends. FLSA : Non-Exempt (Eligible for overtime) Anticipated Hiring Range : $20.58 per hour - $32.31 per hour CSU Classification Salary Range : $20.58 per hour - $32.31 per hour Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary Time Base : Hourly Intermittent (20 to 30 hours per week) Work Hours : Work hours may vary dependent on department operations. Department Information The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, visit the Sacramento State, College of Continuing Education website at https://cce.csus.edu/about-cce Minimum Qualifications Knowledge of the procedures and practices relating to providing support services. Knowledge of procedures and practices related to ordering, issue, and inventory. Ability to learn quickly the names, uses and care of common types of materials, supplies, and equipment used in the instructional program to which assigned. Ability to plan, organize, and follow a schedule of activities. Ability to learn to operate equipment and to make adjustments. Ability to maintain records and project needs. Ability to correct and perform simple arithmetic calculations. Ability to read and write at a level suitable for performance on the job. and Equivalent to one year of experience performing support services for an instructional program and involving such activities as preparing, producing, dispensing or storing materials, supplies, and equipment. or Equivalent to one year of experience in ordering, purchasing, accounting or in office work related to technical materials, supplies, or equipment or in an office which provided similar services to a technical function or unit may be substituted for six months of the experience. or Equivalent to two years of college with 16 semester units in courses involving extensive use of materials. supplies, or equipment and in a discipline in the specialty area to which assigned. Required Qualifications EXPERIENCE 1. Experience in performing tasks relating to building operations, facilities, equipment, security, scheduling and safety. 2. Broad depth of customer service experience. 3. Experience with classroom operations/maintenance. KNOWLEDGE, SKILLS, AND ABILITIES 4. Ability to make appropriate work decisions by following or interpreting established policies and procedures and past precedents; ability to identify and solve standard problems, and refer more complex problems to appropriate staff. 5. Ability to work independently and as a team. 6. Possess organizational and time management skills to prioritize and multi-task, meet goals and deadlines. 7. Ability to work safely, recognize and report potential hazards, and ensure building/classroom security. 8. Quality oriented--accurate, timely, meets deadlines, dependable, responsive, proactive, detail oriented. 9. Strong communication and interpersonal skills to effectively and tactfully communicate standard information, written or verbally. 10. Knowledge and ability in installing, operating, and troubleshooting classroom A/V equipment. 11. Thorough Knowledge of office systems and ability to use a broader range of technology, systems, and packages such as Microsoft Office Suite (Word, Excel, PowerPoint). 12. Ability to train and coach others. 13. Commitment to fostering a diverse, equitable, and inclusive work and learning environment. PHYSICAL REQUIREMENTS 14. Ability to lift and carry items weighing 35 lbs. OTHER: 15. Flexible morning, afternoon, evening and weekend daytime/evening ability 16. Valid driver’s license and maintenance of good driving record, for occasional driving per the Essential Functions of the position. CONDITIONS OF EMPLOYMENT: - Ability to pass a background check Preferred Qualifications 17. Knowledge of software applications such as Continuity Spectrum (C2K) and Event Management System (EMS). 18. Experience in working with diverse public contact in higher education, serving faculty, staff, and students; professional training or adult education programs. 19. Experience in greeting and assisting students, staff, faculty, and visitors and providing information. Documents Needed to Apply Resume Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Oct 17 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Facilities Support Representative (Hourly Intermittent) Classification Title: Instructional Support Assistant II (Hourly Intermittent) Posting Details Priority Application Date: Tuesday, October 31st @ 11:55pm PST (Posting will remain open until filled) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Director of Operational Effectiveness & Efficiency, or designee, the incumbent provides virtual and onsite instructional and administrative support for the delivery of programming by the College of Continuing Education (CCE). The incumbent works independently in troubleshooting all instructional program delivery needs, including, but not limited to equipment, parking, building, classroom, computer lab, security, and customer service issues. The incumbent must possess the ability to meet challenges, assess conditions, make decisions, understand technical issues, identify potential causes for equipment failure and find solutions to dilemmas. The incumbent must demonstrate initiative in taking action/making suggestions to improve the delivery of courses and services, respond effectively to inquiries, and follow up appropriately. This position provides sole facilities support in Napa and Modoc Halls during evenings and weekends. FLSA : Non-Exempt (Eligible for overtime) Anticipated Hiring Range : $20.58 per hour - $32.31 per hour CSU Classification Salary Range : $20.58 per hour - $32.31 per hour Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary Time Base : Hourly Intermittent (20 to 30 hours per week) Work Hours : Work hours may vary dependent on department operations. Department Information The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, visit the Sacramento State, College of Continuing Education website at https://cce.csus.edu/about-cce Minimum Qualifications Knowledge of the procedures and practices relating to providing support services. Knowledge of procedures and practices related to ordering, issue, and inventory. Ability to learn quickly the names, uses and care of common types of materials, supplies, and equipment used in the instructional program to which assigned. Ability to plan, organize, and follow a schedule of activities. Ability to learn to operate equipment and to make adjustments. Ability to maintain records and project needs. Ability to correct and perform simple arithmetic calculations. Ability to read and write at a level suitable for performance on the job. and Equivalent to one year of experience performing support services for an instructional program and involving such activities as preparing, producing, dispensing or storing materials, supplies, and equipment. or Equivalent to one year of experience in ordering, purchasing, accounting or in office work related to technical materials, supplies, or equipment or in an office which provided similar services to a technical function or unit may be substituted for six months of the experience. or Equivalent to two years of college with 16 semester units in courses involving extensive use of materials. supplies, or equipment and in a discipline in the specialty area to which assigned. Required Qualifications EXPERIENCE 1. Experience in performing tasks relating to building operations, facilities, equipment, security, scheduling and safety. 2. Broad depth of customer service experience. 3. Experience with classroom operations/maintenance. KNOWLEDGE, SKILLS, AND ABILITIES 4. Ability to make appropriate work decisions by following or interpreting established policies and procedures and past precedents; ability to identify and solve standard problems, and refer more complex problems to appropriate staff. 5. Ability to work independently and as a team. 6. Possess organizational and time management skills to prioritize and multi-task, meet goals and deadlines. 7. Ability to work safely, recognize and report potential hazards, and ensure building/classroom security. 8. Quality oriented--accurate, timely, meets deadlines, dependable, responsive, proactive, detail oriented. 9. Strong communication and interpersonal skills to effectively and tactfully communicate standard information, written or verbally. 10. Knowledge and ability in installing, operating, and troubleshooting classroom A/V equipment. 11. Thorough Knowledge of office systems and ability to use a broader range of technology, systems, and packages such as Microsoft Office Suite (Word, Excel, PowerPoint). 12. Ability to train and coach others. 13. Commitment to fostering a diverse, equitable, and inclusive work and learning environment. PHYSICAL REQUIREMENTS 14. Ability to lift and carry items weighing 35 lbs. OTHER: 15. Flexible morning, afternoon, evening and weekend daytime/evening ability 16. Valid driver’s license and maintenance of good driving record, for occasional driving per the Essential Functions of the position. CONDITIONS OF EMPLOYMENT: - Ability to pass a background check Preferred Qualifications 17. Knowledge of software applications such as Continuity Spectrum (C2K) and Event Management System (EMS). 18. Experience in working with diverse public contact in higher education, serving faculty, staff, and students; professional training or adult education programs. 19. Experience in greeting and assisting students, staff, faculty, and visitors and providing information. Documents Needed to Apply Resume Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Per CSU-wide policy (HR2021-04), all faculty who will begin initial employment (or return from a 12-month break in service) on or after January 1, 2022 are required to perform their work from within the State of California. Faculty hired prior to January 1, 2022 must be available to perform work in the State of California if their assignment is in-person. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Oct 17 2023 Pacific Daylight Time Applications close: Closing Date/Time:
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs routine to complex administrative support and technical duties to support student enrollment, registration and access to records; performs complex data entry, tracking and reporting processes; processes exception petitions and resolves standard student enrollment issues; performs registration and enrollment duties for nonstandard programs requiring manual processes; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides day-to-day lead work guidance and direction to other staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Performs routine to complex front counter and web room admissions and records duties; answers questions from and assists returning, currently enrolled and prospective students with registering, adding or dropping courses, payments and access to official records; distributes and accepts and reviews for completeness and accuracy various forms and petitions; provides information and validates student eligibility for particular programs, classes or early enrollment; responds to questions and complaints. Answers escalated student questions regarding policies, procedures, programs and services including clarification of course and program enrollment requirements and department processes and procedures; verifies student eligibility and program participation for enrollment, registration and proper documentation purposes; overrides holds and processes petitions following established guidelines; researches and prepares documentation for nonstandard petitions and requests requiring a higher level of approval. Provides technical assistance and information to students, faculty and staff regarding eligibility, required documentation, processing requirements and fees; explains applications, requirements and correct procedures for completion of forms, applications and processes and restrictions; reviews completed forms for accuracy and completeness; assists departments with dual enrollment, cohort and other programmatic enrollments and registration processes. Receives and inputs a variety of student information into computer systems; downloads instructors' rosters, unit and grade reports and prepares for review and approval; researches information in computer systems; assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs. Documents and enters into applicable computer systems grade changes, course repeats, unit and grade point average calculations and other student activity to update student academic records and ensure accurate accounting of student records; assists with grade intake at semester end; researches and resolves enrollment and transcript problems such as duplicate accounts and conflicting/inaccurate information. Prepares and compiles packets of materials; receives, opens and processes returned mail; prepares regular and bulk mailings; scans or copies various documents and materials; duplicates, assembles and distributes packets. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Maintains all student supporting documentation to meet retention and audit requirements; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures. As assigned, accepts payments and cash receipts for parking, child care, tuition and other payments; closes and balances cash drawer; issues student identification cards. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. Assists with responding to subpoenas for student records and enrollment verifications. Interacts with other departments and with state and federal programs on behalf of the department/ program or a student. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Modern office practices, procedures and equipment including computers and applicable software programs. Department services, program goals, objectives, policies, procedures and practices. Customer service practices and telephone etiquette. District student recordkeeping practices and procedures for processing student information and interpreting input and output data utilizing District computer systems used for admissions and records functions. Policies, procedures, goals and objectives of a college admissions and records department. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and review the work of assigned staff. Provide customer service in person and over the phone, sometimes to confrontational individuals. Interpret, explain and apply District, departmental and administrative policies, procedures and practices. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Track and report statistical information utilizing complex spreadsheets and databases. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Represent the District effectively to students, customers and the public. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent, and at least three years of progressively responsible experience involving admissions, enrollment and student records; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Some assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Mar 07, 2024
Temporary
General Purpose Under general supervision, performs routine to complex administrative support and technical duties to support student enrollment, registration and access to records; performs complex data entry, tracking and reporting processes; processes exception petitions and resolves standard student enrollment issues; performs registration and enrollment duties for nonstandard programs requiring manual processes; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides day-to-day lead work guidance and direction to other staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Performs routine to complex front counter and web room admissions and records duties; answers questions from and assists returning, currently enrolled and prospective students with registering, adding or dropping courses, payments and access to official records; distributes and accepts and reviews for completeness and accuracy various forms and petitions; provides information and validates student eligibility for particular programs, classes or early enrollment; responds to questions and complaints. Answers escalated student questions regarding policies, procedures, programs and services including clarification of course and program enrollment requirements and department processes and procedures; verifies student eligibility and program participation for enrollment, registration and proper documentation purposes; overrides holds and processes petitions following established guidelines; researches and prepares documentation for nonstandard petitions and requests requiring a higher level of approval. Provides technical assistance and information to students, faculty and staff regarding eligibility, required documentation, processing requirements and fees; explains applications, requirements and correct procedures for completion of forms, applications and processes and restrictions; reviews completed forms for accuracy and completeness; assists departments with dual enrollment, cohort and other programmatic enrollments and registration processes. Receives and inputs a variety of student information into computer systems; downloads instructors' rosters, unit and grade reports and prepares for review and approval; researches information in computer systems; assists with the preparation of forms and documentation; verifies accuracy of information with third parties; tracks students in College services and programs. Documents and enters into applicable computer systems grade changes, course repeats, unit and grade point average calculations and other student activity to update student academic records and ensure accurate accounting of student records; assists with grade intake at semester end; researches and resolves enrollment and transcript problems such as duplicate accounts and conflicting/inaccurate information. Prepares and compiles packets of materials; receives, opens and processes returned mail; prepares regular and bulk mailings; scans or copies various documents and materials; duplicates, assembles and distributes packets. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Maintains all student supporting documentation to meet retention and audit requirements; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures. As assigned, accepts payments and cash receipts for parking, child care, tuition and other payments; closes and balances cash drawer; issues student identification cards. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. Assists with responding to subpoenas for student records and enrollment verifications. Interacts with other departments and with state and federal programs on behalf of the department/ program or a student. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Modern office practices, procedures and equipment including computers and applicable software programs. Department services, program goals, objectives, policies, procedures and practices. Customer service practices and telephone etiquette. District student recordkeeping practices and procedures for processing student information and interpreting input and output data utilizing District computer systems used for admissions and records functions. Policies, procedures, goals and objectives of a college admissions and records department. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and review the work of assigned staff. Provide customer service in person and over the phone, sometimes to confrontational individuals. Interpret, explain and apply District, departmental and administrative policies, procedures and practices. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Track and report statistical information utilizing complex spreadsheets and databases. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Type accurately at a speed necessary to meet the requirements of the position. Represent the District effectively to students, customers and the public. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent, and at least three years of progressively responsible experience involving admissions, enrollment and student records; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Some assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs complex technical duties evaluating and analyzing student academic records to determine eligibility for degrees or certificates; prepares certifications for general education transfer requirements; provides technical information and assistance; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides day-to-day lead work guidance and direction to other staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Evaluates student academic records to determine student advanced standing following established procedures, in consultation with the Articulation Officer; verifies completion of educational requirements for associate degrees, certificates, California State University General Education (GE) breadth requirement certification and Inter-segmental General Education Transfer Curriculum (IGETC) Certification. Evaluates, researches and interprets transcripts, course descriptions and other documents to determine course equivalencies and course substitutions; evaluates transcripts and other documents for courses and units completed and course level, content and unit value; determines number of units accepted by reviewing catalogs, grading systems and/or by contacting other institutions via telephone, written communication and by utilizing other appropriate reference materials; converts quarter units to semester units where applicable. Provides technical assistance and information to students, counselors, faculty and staff regarding the interpretation of District policies, procedures and federal/state regulations related to graduation and CSU/UC general education certification; explains basis for evaluation, researches student complaints, resolves problems and makes corrections as needed; assists students in completing various forms and documents. Provides information and technical assistance to other colleges, universities and institutions outside of the District regarding course transfers, course equivalencies, course content and other evaluation- related requirements. Audits and reviews military records, advanced placement test scores, College-Level Examination Program (CLEP) test scores, units and grades to determine number of units awarded and for other purposes including veteran benefits, active duty evaluations and financial aid student academic progress requirements; determines athletic eligibility based on established rules and regulations. Conducts degree audits to ensure students meet all requirements and prepares IGETC and GE certifications; researches and corrects degree audit discrepancies based on established guidelines; assists with grade intake at semester end. Reviews final grades and verifies completion of final semester courses. Prepares correspondence to students on graduation and degree requirements, evaluation status, additional required documentation, and other evaluation-related issues; processes applications for graduation and assists with determination of eligibility for graduation based on approved curriculum. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Maintains all student supporting documentation to meet retention and audit requirements; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established district policies and procedures. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. Reviews course waiver/substitution petition forms and non-traditional education materials for granting college credits. Assists at graduation ceremonies by preparing graduation lists, diplomas/certificates and reader cards and processes reservations. Interacts with other departments and with state and federal programs on behalf of the department, program or a student. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Methods, techniques and sources of information used in analyzing and evaluating student records and transcripts. Practices, techniques and terminology involved in academic structures, transfer of credit and curriculum interpretation in post-secondary educational institutions. District policies and procedures regarding curricula and instructional programs offered by District colleges and associated degrees and certificates. District graduation requirements and general education transfer requirements. Customer service practices and telephone etiquette. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. Policies, procedures, goals and objectives of a college admissions and records department. Research methods and procedures applicable to academic records. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Use and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and review the work of assigned staff. Evaluate student academic records in compliance with the California Education Code, Title 5, board policy, administrative regulations and college catalogs. Provide customer service in person and over the phone, sometimes to confrontational individuals. Interpret, explain and apply complex legal mandates, regulations, guidelines, policies and procedures applicable to assigned responsibilities with consistency and a high degree of accuracy. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Represent the District effectively to students, counselors, faculty and other colleges. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree and at least two years of progressively responsible experience in academic records, counseling, advising or matriculation services in a higher education institution; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion, The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Mar 07, 2024
Temporary
General Purpose Under general supervision, performs complex technical duties evaluating and analyzing student academic records to determine eligibility for degrees or certificates; prepares certifications for general education transfer requirements; provides technical information and assistance; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides day-to-day lead work guidance and direction to other staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Evaluates student academic records to determine student advanced standing following established procedures, in consultation with the Articulation Officer; verifies completion of educational requirements for associate degrees, certificates, California State University General Education (GE) breadth requirement certification and Inter-segmental General Education Transfer Curriculum (IGETC) Certification. Evaluates, researches and interprets transcripts, course descriptions and other documents to determine course equivalencies and course substitutions; evaluates transcripts and other documents for courses and units completed and course level, content and unit value; determines number of units accepted by reviewing catalogs, grading systems and/or by contacting other institutions via telephone, written communication and by utilizing other appropriate reference materials; converts quarter units to semester units where applicable. Provides technical assistance and information to students, counselors, faculty and staff regarding the interpretation of District policies, procedures and federal/state regulations related to graduation and CSU/UC general education certification; explains basis for evaluation, researches student complaints, resolves problems and makes corrections as needed; assists students in completing various forms and documents. Provides information and technical assistance to other colleges, universities and institutions outside of the District regarding course transfers, course equivalencies, course content and other evaluation- related requirements. Audits and reviews military records, advanced placement test scores, College-Level Examination Program (CLEP) test scores, units and grades to determine number of units awarded and for other purposes including veteran benefits, active duty evaluations and financial aid student academic progress requirements; determines athletic eligibility based on established rules and regulations. Conducts degree audits to ensure students meet all requirements and prepares IGETC and GE certifications; researches and corrects degree audit discrepancies based on established guidelines; assists with grade intake at semester end. Reviews final grades and verifies completion of final semester courses. Prepares correspondence to students on graduation and degree requirements, evaluation status, additional required documentation, and other evaluation-related issues; processes applications for graduation and assists with determination of eligibility for graduation based on approved curriculum. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Maintains all student supporting documentation to meet retention and audit requirements; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established district policies and procedures. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. Reviews course waiver/substitution petition forms and non-traditional education materials for granting college credits. Assists at graduation ceremonies by preparing graduation lists, diplomas/certificates and reader cards and processes reservations. Interacts with other departments and with state and federal programs on behalf of the department, program or a student. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Methods, techniques and sources of information used in analyzing and evaluating student records and transcripts. Practices, techniques and terminology involved in academic structures, transfer of credit and curriculum interpretation in post-secondary educational institutions. District policies and procedures regarding curricula and instructional programs offered by District colleges and associated degrees and certificates. District graduation requirements and general education transfer requirements. Customer service practices and telephone etiquette. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. Policies, procedures, goals and objectives of a college admissions and records department. Research methods and procedures applicable to academic records. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Use and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and review the work of assigned staff. Evaluate student academic records in compliance with the California Education Code, Title 5, board policy, administrative regulations and college catalogs. Provide customer service in person and over the phone, sometimes to confrontational individuals. Interpret, explain and apply complex legal mandates, regulations, guidelines, policies and procedures applicable to assigned responsibilities with consistency and a high degree of accuracy. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Represent the District effectively to students, counselors, faculty and other colleges. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree and at least two years of progressively responsible experience in academic records, counseling, advising or matriculation services in a higher education institution; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion, The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs advanced administrative support to an instructional Dean; inputs, maintains, tracks and edits department class schedules and faculty loads; creates and maintains documents, reports, records and files required for work processes; performs research and complex scheduling and calendaring; facilitates course and faculty evaluation processes; staffs committees, takes and posts agendas and minutes; coordinates event logistics; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides clerical and administrative support to an instructional Dean; using standard office software, composes and/or types memoranda, correspondence, reports, agreements, contracts, presentations, spreadsheets, forms and other documents, often of a highly technical and sensitive nature; proofreads and checks typed and other materials for accuracy, completeness and compliance with District standards, policies and procedures; ensures materials, contracts, reports and documents for signature are accurate and complete. Screens and responds independently to phone calls, correspondence and email inquiries regarding a variety of department matters; acts as liaison in coordinating calendars and matters between the Dean's office and other departments, divisions, educational and industry partners and vendors; represents the department in important interactions with department constituencies over the phone, in person and online; provides information and handles issues that may require sensitivity and use of tact and independent judgment; researches requests or complaints and refers matters to appropriate staff and/or takes or recommends action to resolve issues. Generates, aggregates and analyzes, for dean and department chair review, a variety of class schedule reports for the upcoming academic year and instructional periods using specialized class scheduling software; integrates multiple factors which may include expected enrollments, classroom times and space, availability of full- and part-time faculty within budgets, lecture/lab requirements, availability of prerequisites and other course configuration variables to draft schedules for Dean and department Chair review; receives and verifies scheduling information from the Dean and incorporates appropriate changes; ensures accuracy of schedules, adequate enrollments, instructor workload and payroll data. Calculates full and adjunct faculty load and office hours and obtains signatures for load contracts; prepares, reconciles and maintains the department faculty payroll, including auditing time logs, calculating sick leave and monitoring faculty and adjunct faculty hours for compliance with contracts and overload rules; computes and categorizes pay according to departmental/program billing accounts; ensures accurate usage of funding codes and calculates departmental/program billing. Coordinates administrative processes for staff and faculty hiring including submitting academic requisitions, assisting the selection committee with materials and scheduling and preparing hiring paperwork; prepares and maintains confidential personnel records and files; coordinates paperwork and tracking of sabbatical and other paid leaves. Coordinates the faculty evaluation process for tenured and adjunct faculty following established processes and procedures; creates and maintains sensitive tracking spreadsheets and personnel files; creates lists and notifies faculty to be evaluated; coordinates committee meetings, timelines, observations and documentation distribution and collection; coordinates the distribution and collection of student surveys; routes evaluations for signature. Organizes, maintains and updates confidential, specialized and technical files, documents and records including department personnel records; creates and maintains electronic and physical filing systems. Creates and maintains spreadsheets and databases; reviews, submits and tracks requests for payments and purchase orders in accordance with District policies and procedures; assists in ordering textbooks, equipment and materials; reviews travel and conference expense forms; calculates budget usage and fund percentages; prepares budget variance reports and spending forecasts for management review; tracks multiple funding sources; may participate in grant administration functions including basic grant writing, collecting program data and generating performance reports. Maintains and coordinates the Dean's and a variety of departmental calendars; makes meeting arrangements including preparation and posting of agendas and notices; prepares and distributes agendas and supporting documents to appropriate parties; takes and transcribes meeting minutes; may serve as recording secretary to a committee; prepares and distributes follow-up letters and documentation; assists with setup and cleanup for special events; contacts vendors for food orders, supplies and audio-visual equipment; handles other meeting logistics. Provides administrative, logistical and technical support to faculty; independently performs research for faculty on specific student/department issues and programs and resolves routine issues; assists with ordering textbooks, equipment and materials. May provide day-to-day lead work guidance and direction to other staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES May receive, issue receipts for and prepare deposits of payments associated with division programs and services such as auto shop repair payments. Provides backup for other departments or division office administrative support staff. Interacts with other Colleges, departments and with state and federal programs on behalf of the department/program or a student. May assist with priority registration of students such as cohorts of students from a variety of instructional modes. Orders and replenishes an inventory of office materials and supplies. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Modern office practices, procedures and equipment including computers and applicable software programs. General principles, practices and techniques used in customer service, public relations and community outreach. Department services, program goals, objectives, policies, procedures and practices. Rules, policies, procedures and operating practices applicable to class scheduling, calculating faculty loads and contracts, facilities scheduling and related functions. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. District payroll and general accounting system operations, practices and procedures. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. College and District organization, rules, policies and procedures applicable to departmental and division operations. District policies, procedures and rules regarding budgeting, purchasing and travel/training and expense reporting. Applicable sections of the California Education Code and other applicable laws. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Personnel Commission Rules, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. When Assigned to Allied Health: HIPAA regulations as they pertain to client information and medical records. Skills and Abilities to: Assign and review the work of assigned staff. Communicate information accurately and effectively; comprehend requests for information or assistance; maintain a courteous and tactful manner when under pressure or in an antagonistic situation. Compile and maintain accurate class schedules and room charts for an academic department, utilizing and integrating information provided by deans, faculty and others. Compose clear, concise and comprehensive correspondence, reports, studies, agreements, presentations and other written materials from brief instructions. Type accurately at a speed necessary to meet the requirements of the position. Track and report statistical information utilizing complex spreadsheets and databases. Perform mathematical, load and lecture hour equivalent calculations; assist in monitoring departmental budgets. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures. Set priorities and exercise sound judgment within areas of responsibility. Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Represent the District effectively in dealing with students, college and elected officials and the public. Exercise tact and diplomacy in dealing with sensitive, complex and confidential staff, faculty and/or student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least four years of progressively responsible clerical support experience, at least one year of which was in an instructional support setting in a university or college; or an equivalent combination of training and experience. An associate's degree is preferred. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with constant interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work, some of whom may be upset, angry and confrontational. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Apr 16, 2024
Temporary
General Purpose Under general supervision, performs advanced administrative support to an instructional Dean; inputs, maintains, tracks and edits department class schedules and faculty loads; creates and maintains documents, reports, records and files required for work processes; performs research and complex scheduling and calendaring; facilitates course and faculty evaluation processes; staffs committees, takes and posts agendas and minutes; coordinates event logistics; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides clerical and administrative support to an instructional Dean; using standard office software, composes and/or types memoranda, correspondence, reports, agreements, contracts, presentations, spreadsheets, forms and other documents, often of a highly technical and sensitive nature; proofreads and checks typed and other materials for accuracy, completeness and compliance with District standards, policies and procedures; ensures materials, contracts, reports and documents for signature are accurate and complete. Screens and responds independently to phone calls, correspondence and email inquiries regarding a variety of department matters; acts as liaison in coordinating calendars and matters between the Dean's office and other departments, divisions, educational and industry partners and vendors; represents the department in important interactions with department constituencies over the phone, in person and online; provides information and handles issues that may require sensitivity and use of tact and independent judgment; researches requests or complaints and refers matters to appropriate staff and/or takes or recommends action to resolve issues. Generates, aggregates and analyzes, for dean and department chair review, a variety of class schedule reports for the upcoming academic year and instructional periods using specialized class scheduling software; integrates multiple factors which may include expected enrollments, classroom times and space, availability of full- and part-time faculty within budgets, lecture/lab requirements, availability of prerequisites and other course configuration variables to draft schedules for Dean and department Chair review; receives and verifies scheduling information from the Dean and incorporates appropriate changes; ensures accuracy of schedules, adequate enrollments, instructor workload and payroll data. Calculates full and adjunct faculty load and office hours and obtains signatures for load contracts; prepares, reconciles and maintains the department faculty payroll, including auditing time logs, calculating sick leave and monitoring faculty and adjunct faculty hours for compliance with contracts and overload rules; computes and categorizes pay according to departmental/program billing accounts; ensures accurate usage of funding codes and calculates departmental/program billing. Coordinates administrative processes for staff and faculty hiring including submitting academic requisitions, assisting the selection committee with materials and scheduling and preparing hiring paperwork; prepares and maintains confidential personnel records and files; coordinates paperwork and tracking of sabbatical and other paid leaves. Coordinates the faculty evaluation process for tenured and adjunct faculty following established processes and procedures; creates and maintains sensitive tracking spreadsheets and personnel files; creates lists and notifies faculty to be evaluated; coordinates committee meetings, timelines, observations and documentation distribution and collection; coordinates the distribution and collection of student surveys; routes evaluations for signature. Organizes, maintains and updates confidential, specialized and technical files, documents and records including department personnel records; creates and maintains electronic and physical filing systems. Creates and maintains spreadsheets and databases; reviews, submits and tracks requests for payments and purchase orders in accordance with District policies and procedures; assists in ordering textbooks, equipment and materials; reviews travel and conference expense forms; calculates budget usage and fund percentages; prepares budget variance reports and spending forecasts for management review; tracks multiple funding sources; may participate in grant administration functions including basic grant writing, collecting program data and generating performance reports. Maintains and coordinates the Dean's and a variety of departmental calendars; makes meeting arrangements including preparation and posting of agendas and notices; prepares and distributes agendas and supporting documents to appropriate parties; takes and transcribes meeting minutes; may serve as recording secretary to a committee; prepares and distributes follow-up letters and documentation; assists with setup and cleanup for special events; contacts vendors for food orders, supplies and audio-visual equipment; handles other meeting logistics. Provides administrative, logistical and technical support to faculty; independently performs research for faculty on specific student/department issues and programs and resolves routine issues; assists with ordering textbooks, equipment and materials. May provide day-to-day lead work guidance and direction to other staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES May receive, issue receipts for and prepare deposits of payments associated with division programs and services such as auto shop repair payments. Provides backup for other departments or division office administrative support staff. Interacts with other Colleges, departments and with state and federal programs on behalf of the department/program or a student. May assist with priority registration of students such as cohorts of students from a variety of instructional modes. Orders and replenishes an inventory of office materials and supplies. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Modern office practices, procedures and equipment including computers and applicable software programs. General principles, practices and techniques used in customer service, public relations and community outreach. Department services, program goals, objectives, policies, procedures and practices. Rules, policies, procedures and operating practices applicable to class scheduling, calculating faculty loads and contracts, facilities scheduling and related functions. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. District payroll and general accounting system operations, practices and procedures. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. College and District organization, rules, policies and procedures applicable to departmental and division operations. District policies, procedures and rules regarding budgeting, purchasing and travel/training and expense reporting. Applicable sections of the California Education Code and other applicable laws. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Personnel Commission Rules, Administrative Regulations, Human Resources procedures and collective bargaining agreements. Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. When Assigned to Allied Health: HIPAA regulations as they pertain to client information and medical records. Skills and Abilities to: Assign and review the work of assigned staff. Communicate information accurately and effectively; comprehend requests for information or assistance; maintain a courteous and tactful manner when under pressure or in an antagonistic situation. Compile and maintain accurate class schedules and room charts for an academic department, utilizing and integrating information provided by deans, faculty and others. Compose clear, concise and comprehensive correspondence, reports, studies, agreements, presentations and other written materials from brief instructions. Type accurately at a speed necessary to meet the requirements of the position. Track and report statistical information utilizing complex spreadsheets and databases. Perform mathematical, load and lecture hour equivalent calculations; assist in monitoring departmental budgets. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures. Set priorities and exercise sound judgment within areas of responsibility. Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Represent the District effectively in dealing with students, college and elected officials and the public. Exercise tact and diplomacy in dealing with sensitive, complex and confidential staff, faculty and/or student issues and situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from high school or GED equivalent and at least four years of progressively responsible clerical support experience, at least one year of which was in an instructional support setting in a university or college; or an equivalent combination of training and experience. An associate's degree is preferred. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with constant interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work, some of whom may be upset, angry and confrontational. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, provides instructional assistance to faculty and students in an assigned career technical education program; assists instructors in preparing materials and demonstrations and sets up equipment, materials and supplies for classroom and skills laboratory use; demonstrates and trains students on safety practices and procedures including safe operations of equipment, tools and materials and uses of required personal protective and other safety equipment; observes student performance during skills laboratory periods and advises students on proper methods and equipment and tool use to meet skills requirements; maintains and replenishes an inventory of laboratory equipment, materials and supplies; ensures a clean, safe and orderly learning environment; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs a variety of technical, logistical and instructional support activities for one or more instructors in one to multiple classroom and career technical skills laboratory settings; assists instructors in formulating skills development projects and assignments for use in skills laboratories and develops materials for implementation of laboratory projects; may develop lab sheets and other supporting materials and resources for student use. Preps for, sets up and dismantles equipment for demonstrations and labs; plans the layout of equipment, materials and supplies subject to instructor approval; moves equipment into place using a forklift; programs and performs software maintenance on specialized computer-based equipment, control systems and network connections; fabricates equipment, parts, circuit boards and other items required for laboratory demonstrations and student projects, based on instructor diagrams and oral instructions. Demonstrates and trains students on work methods and uses and operations of hand and power tools and large stationary equipment, ranging from: welding, drilling and punch equipment; auto lifts and other automotive equipment; CNC (computer numerical control) manufacturing and turning centers; computerized manufacturing and test equipment; electronic measuring equipment; lathes and mills to power saws, grinders, sanders and cutting shears; interprets and guides students through course and laboratory assignments; responds to student questions regarding procedures and requirements; provides clear and concise explanations and demonstrations to facilitate student understanding and reinforce instructor teaching; observes student performance during laboratory periods, advises students on proper equipment/tool use and work methods and provides feedback to students and the instructor. Provides direction and demonstrates safety procedures and practices; monitors students in the laboratory to ensure safety procedures are followed and any required personal protective clothing or equipment is worn/used; inspects and maintains laboratory safety equipment such as eye washer, safety shower, fire extinguisher and safety kits; arranges for the safe storage and pickup of hazardous materials including fuels, greases, oils and sealants; conducts safety inspections and prepares required safety reports; ensures a clean, safe and orderly learning environment in assigned laboratories. Stocks, maintains and replenishes an inventory of equipment, parts, materials and supplies for instructor and student use; obtains quotes from vendors, prepares purchase requisitions and tracks budget expenditures; unloads and stores parts and materials using a forklift and pallet jack; makes minor repairs and maintains tools in sound working condition; performs preventative and corrective maintenance and repair of laboratory equipment; arranges for major repair or replacement of tools and equipment by outside vendors; refers facilities maintenance and technology repair issues to Building Services and Information Technology for action. Monitors student attendance in the lab; enters data in systems such as SARS and runs reports for distribution and review. Participates in selecting, training and providing day-to-day lead work direction to student assistants performing laboratory housekeeping and other functions; assigns and monitors work for complete-ness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal, regulatory and safety requirements; assists in ensuring a fair, open and inclusive work environment in accordance with the District's mission goals and values. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Ensures labs are open and ready for use during scheduled hours and that equipment is in sound working condition; monitors to ensure lab closing procedures are followed. Organizes and maintains a tool room and checks out tools for instructor and student use and return. In an automotive repair laboratory, supervises the work of students performing customer service intake functions; oversees and manages the flow of repair work to meet instructional needs; maintains customer waiting lists; ensures student repair work meets repair quality requirements; resolves issues with customers. In a farm operations learning laboratory, operates, diagnoses and repairs farm equipment such as tractors, loaders and trenchers; assists in farm operations such as preparing fields, seeding and planting, harvesting and baling and moving cattle to different pastures; repairs fencing; applies pesticides; maintains and repairs irrigation systems. Maintains and repairs District vehicles assigned to a college or center. Writes technical reports and prepares schematics for new laboratory projects. Grades quizzes, homework assignments, tests and proctored-exams; records and maintains data on student attendance and lab hours; compiles and generates student reports. Participates in high school outreach activities; participates in meetings with local businesses to promote job placement of students; interacts with businesses and organizations to receive equipment and other donations; interacts with the public and customers of assigned laboratories. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Subject matter areas relevant to area of assignment including, where applicable, concepts, work methods and processes, equipment operations, tools and specialized safety requirements applicable to the subject area. General methods and practices of student instruction and tutoring. Uses and operations of computers with standard business and specialized software applicable to areas of assigned responsibilities. Methods and procedures for diagnosing, troubleshooting and resolving equipment and computer hardware and software problems in a skills laboratory environment. Principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation. District budgeting and purchasing policies, practices and procedures. District environmental safety policies and procedures and safety methods and practices applicable to the assigned laboratory including the use of any required personal protective equipment. Office practices and procedures, including recordkeeping. If applicable, College policies and procedures and regulatory requirements governing the safe storage, handling and disposal of hazardous materials and biohazards in accordance with state and federal requirements. Skills and Abilities to: Provide day-to-day administrative and technical support to instructors in carrying out their instructional responsibilities. Provide effective hands-on demonstrations, instructions, tutoring and guidance to students in applicable subject-matter areas; accurately, thoroughly and clearly answer students' subject-matter, equipment-use and technology questions. Walk students through uses and operations of specialized equipment, tools, hardware and software. Organize, set priorities and exercise sound, independent judgment within areas of responsibility. Analyze, interpret, explain and apply technical manuals and bulletins and relevant laws, regulations, ordinances and policies. Assign, provide training, oversee and inspect the work of student workers and work experience students. Provide day-to-day technical support for computer hardware, peripherals and business and specialized software in assigned laboratories. Demonstrate and enforce safe practices and procedures in the use of potentially dangerous tools, equipment and materials. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action within established guidelines. Organize and maintain a variety of records and files. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software, specialized or enterprise software and other standard business and instructional equipment. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Completion of: an associate degree or certificate program in the relevant career technical field; other education or training such as completion of an apprenticeship program; and/or work experience necessary to demonstrate mastery-level attainment in the career technical area to which assigned and at least two years of progressively responsible experience in the field; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. Assignment to certain technical programs requires a Class A driver's license, a Class A license with air brake endorsement or Class B license with passenger endorsement issued by the State of California. For assignment to certain technical programs, certifications and/or licenses may either be required or highly desirable. Such provisions will be clearly set forth in the examination announcement to fill positions in those areas. When such certifications or licenses are required for appointment to positions in specific technical areas, employees are expected to maintain valid, active certifications/licenses as a condition of employment. Depending on position assignment, the following additional licenses and certifications, or their equivalents, may be required: Forklift operator certification. ASE certifications A1-A8, issued by the National Institute of Automotive Excellence. ASE or MACS mobile air conditioning license. Qualified pesticide applicator's certificate issued by the State of California. EPA 608 certification for HVAC. Federal Aviation Administration (FAA) Airframe and Powerplant Technician (A&P) license. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit, stand and walk; hear, in person and by telephone; hear signal warnings and differentiate operating equipment sounds; climb or balance; stoop, kneel, crouch or crawl; use hands repetitively to finger, handle, feel or operate objects, tools or controls and reach with hands and arms. Employees must frequently lift and/or move up to 50 pounds and occasionally lift up to 100 pounds or more with assistance. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, the ability to distinguish between basic shades and/or colors and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use shop math and mathematical reasoning; observe and interpret conditions and situations; learn and apply new information or new skills; work on multiple concurrent tasks under changing intensive deadlines with constant interruptions; and interact with others encountered in the course of work, some of whom may be dissatisfied or upset. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work near moving equipment and/or moving mechanical parts and/or are exposed to wet and/or humid conditions and heavy vibration. Employees may be required to work in high, precarious places and are occasionally exposed to fumes or airborne particles, toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is occasionally loud and prolonged. Employees may work in outside weather conditions, exposed to extreme heat or cold. Employees may be required to wear personal protective equipment for certain assignments including breathing apparatus. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Mar 07, 2024
Temporary
General Purpose Under general supervision, provides instructional assistance to faculty and students in an assigned career technical education program; assists instructors in preparing materials and demonstrations and sets up equipment, materials and supplies for classroom and skills laboratory use; demonstrates and trains students on safety practices and procedures including safe operations of equipment, tools and materials and uses of required personal protective and other safety equipment; observes student performance during skills laboratory periods and advises students on proper methods and equipment and tool use to meet skills requirements; maintains and replenishes an inventory of laboratory equipment, materials and supplies; ensures a clean, safe and orderly learning environment; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Performs a variety of technical, logistical and instructional support activities for one or more instructors in one to multiple classroom and career technical skills laboratory settings; assists instructors in formulating skills development projects and assignments for use in skills laboratories and develops materials for implementation of laboratory projects; may develop lab sheets and other supporting materials and resources for student use. Preps for, sets up and dismantles equipment for demonstrations and labs; plans the layout of equipment, materials and supplies subject to instructor approval; moves equipment into place using a forklift; programs and performs software maintenance on specialized computer-based equipment, control systems and network connections; fabricates equipment, parts, circuit boards and other items required for laboratory demonstrations and student projects, based on instructor diagrams and oral instructions. Demonstrates and trains students on work methods and uses and operations of hand and power tools and large stationary equipment, ranging from: welding, drilling and punch equipment; auto lifts and other automotive equipment; CNC (computer numerical control) manufacturing and turning centers; computerized manufacturing and test equipment; electronic measuring equipment; lathes and mills to power saws, grinders, sanders and cutting shears; interprets and guides students through course and laboratory assignments; responds to student questions regarding procedures and requirements; provides clear and concise explanations and demonstrations to facilitate student understanding and reinforce instructor teaching; observes student performance during laboratory periods, advises students on proper equipment/tool use and work methods and provides feedback to students and the instructor. Provides direction and demonstrates safety procedures and practices; monitors students in the laboratory to ensure safety procedures are followed and any required personal protective clothing or equipment is worn/used; inspects and maintains laboratory safety equipment such as eye washer, safety shower, fire extinguisher and safety kits; arranges for the safe storage and pickup of hazardous materials including fuels, greases, oils and sealants; conducts safety inspections and prepares required safety reports; ensures a clean, safe and orderly learning environment in assigned laboratories. Stocks, maintains and replenishes an inventory of equipment, parts, materials and supplies for instructor and student use; obtains quotes from vendors, prepares purchase requisitions and tracks budget expenditures; unloads and stores parts and materials using a forklift and pallet jack; makes minor repairs and maintains tools in sound working condition; performs preventative and corrective maintenance and repair of laboratory equipment; arranges for major repair or replacement of tools and equipment by outside vendors; refers facilities maintenance and technology repair issues to Building Services and Information Technology for action. Monitors student attendance in the lab; enters data in systems such as SARS and runs reports for distribution and review. Participates in selecting, training and providing day-to-day lead work direction to student assistants performing laboratory housekeeping and other functions; assigns and monitors work for complete-ness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal, regulatory and safety requirements; assists in ensuring a fair, open and inclusive work environment in accordance with the District's mission goals and values. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Ensures labs are open and ready for use during scheduled hours and that equipment is in sound working condition; monitors to ensure lab closing procedures are followed. Organizes and maintains a tool room and checks out tools for instructor and student use and return. In an automotive repair laboratory, supervises the work of students performing customer service intake functions; oversees and manages the flow of repair work to meet instructional needs; maintains customer waiting lists; ensures student repair work meets repair quality requirements; resolves issues with customers. In a farm operations learning laboratory, operates, diagnoses and repairs farm equipment such as tractors, loaders and trenchers; assists in farm operations such as preparing fields, seeding and planting, harvesting and baling and moving cattle to different pastures; repairs fencing; applies pesticides; maintains and repairs irrigation systems. Maintains and repairs District vehicles assigned to a college or center. Writes technical reports and prepares schematics for new laboratory projects. Grades quizzes, homework assignments, tests and proctored-exams; records and maintains data on student attendance and lab hours; compiles and generates student reports. Participates in high school outreach activities; participates in meetings with local businesses to promote job placement of students; interacts with businesses and organizations to receive equipment and other donations; interacts with the public and customers of assigned laboratories. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Subject matter areas relevant to area of assignment including, where applicable, concepts, work methods and processes, equipment operations, tools and specialized safety requirements applicable to the subject area. General methods and practices of student instruction and tutoring. Uses and operations of computers with standard business and specialized software applicable to areas of assigned responsibilities. Methods and procedures for diagnosing, troubleshooting and resolving equipment and computer hardware and software problems in a skills laboratory environment. Principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation. District budgeting and purchasing policies, practices and procedures. District environmental safety policies and procedures and safety methods and practices applicable to the assigned laboratory including the use of any required personal protective equipment. Office practices and procedures, including recordkeeping. If applicable, College policies and procedures and regulatory requirements governing the safe storage, handling and disposal of hazardous materials and biohazards in accordance with state and federal requirements. Skills and Abilities to: Provide day-to-day administrative and technical support to instructors in carrying out their instructional responsibilities. Provide effective hands-on demonstrations, instructions, tutoring and guidance to students in applicable subject-matter areas; accurately, thoroughly and clearly answer students' subject-matter, equipment-use and technology questions. Walk students through uses and operations of specialized equipment, tools, hardware and software. Organize, set priorities and exercise sound, independent judgment within areas of responsibility. Analyze, interpret, explain and apply technical manuals and bulletins and relevant laws, regulations, ordinances and policies. Assign, provide training, oversee and inspect the work of student workers and work experience students. Provide day-to-day technical support for computer hardware, peripherals and business and specialized software in assigned laboratories. Demonstrate and enforce safe practices and procedures in the use of potentially dangerous tools, equipment and materials. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action within established guidelines. Organize and maintain a variety of records and files. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software, specialized or enterprise software and other standard business and instructional equipment. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Completion of: an associate degree or certificate program in the relevant career technical field; other education or training such as completion of an apprenticeship program; and/or work experience necessary to demonstrate mastery-level attainment in the career technical area to which assigned and at least two years of progressively responsible experience in the field; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. Assignment to certain technical programs requires a Class A driver's license, a Class A license with air brake endorsement or Class B license with passenger endorsement issued by the State of California. For assignment to certain technical programs, certifications and/or licenses may either be required or highly desirable. Such provisions will be clearly set forth in the examination announcement to fill positions in those areas. When such certifications or licenses are required for appointment to positions in specific technical areas, employees are expected to maintain valid, active certifications/licenses as a condition of employment. Depending on position assignment, the following additional licenses and certifications, or their equivalents, may be required: Forklift operator certification. ASE certifications A1-A8, issued by the National Institute of Automotive Excellence. ASE or MACS mobile air conditioning license. Qualified pesticide applicator's certificate issued by the State of California. EPA 608 certification for HVAC. Federal Aviation Administration (FAA) Airframe and Powerplant Technician (A&P) license. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit, stand and walk; hear, in person and by telephone; hear signal warnings and differentiate operating equipment sounds; climb or balance; stoop, kneel, crouch or crawl; use hands repetitively to finger, handle, feel or operate objects, tools or controls and reach with hands and arms. Employees must frequently lift and/or move up to 50 pounds and occasionally lift up to 100 pounds or more with assistance. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, the ability to distinguish between basic shades and/or colors and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use shop math and mathematical reasoning; observe and interpret conditions and situations; learn and apply new information or new skills; work on multiple concurrent tasks under changing intensive deadlines with constant interruptions; and interact with others encountered in the course of work, some of whom may be dissatisfied or upset. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work near moving equipment and/or moving mechanical parts and/or are exposed to wet and/or humid conditions and heavy vibration. Employees may be required to work in high, precarious places and are occasionally exposed to fumes or airborne particles, toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is occasionally loud and prolonged. Employees may work in outside weather conditions, exposed to extreme heat or cold. Employees may be required to wear personal protective equipment for certain assignments including breathing apparatus. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .