Workers' Compensation Adjuster Trainee/Workers' Compensation Adjuster

The Job

Apply by 5:00 p.m. on Friday, April 19th, 2024 for Priority Consideration for 1st Round Interviews

Earn an Annual Salary Up to $93,579.20

Salary negotiable commensurate with qualifications.

The Department of Risk Management is recruiting for Workers' Compensation Adjusters who receive and review workers' compensation claims and reports and determine if occupational illness or injury is compensable; develop documentation for claim reports by reviewing and requesting substantiating reports from physicians, supervisors and witnesses; and explain to injured workers their benefits and legal rights under Workers' Compensation Laws.

WE ARE HIRING FOR THE FOLLOWING TWO CLASSIFICATIONS:
Workers' Compensation Adjuster Trainee $49,566.40 - $66,539.20 Annually
Workers' Compensation Adjuster Trainees work under immediate supervision and receive training and acquire the knowledge and skills necessary for all aspects of workers' compensation claims adjusting.
Workers' Compensation Adjuster $68,099.20 - $93,579.20 Annually Workers' Compensation Adjusters independently processes a wide variety of workers' compensation claims including those that are complex or sensitive.

For more detailed information, refer to the Workers' Compensation Adjuster Trainee and Workers' Compensation Adjuster job descriptions.

Applications are also being accepted for Principal Workers' Compensation Adjuster which requires a separate application. Applicants are encouraged to apply as appropriate. These positions offer a lucrative compensation and benefits package that includes bi-annual step increases of 2.5% up to max step, and the benefits listed below:

Modified Benefit Option: As an alternative to the traditional benefits package, you may also be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ($1.75 per hour above the base rate of pay) with modified benefits. For more detailed information on the MBO for eligible Teamsters classifications, refer to the MBO - Teamsters (BbOU) .

A hybrid telework schedule may be offered upon satisfactory work performance. The department may also offer a 9/80 schedule, where incumbents enjoy a nine-day biweekly schedule.

CONDITIONS OF EMPLOYMENT

Promotion : Workers' Compensation Adjuster Trainees serve under trainee conditions and are eligible for promotion to Workers' Compensation Adjuster ($68,099.20 - $93,579.20 annual salary) with successful completion of a training program and receipt of a satisfactory work progress report. Incumbents must promote within (12) months or be terminated. A valid California Self Insurance Administrator Certificate is required and must be obtained within (12) months of hire.

Certificate: A valid California Self Insurance Administrator Certificate is required at the time of hire and must be maintained throughout employment. (Workers' Compensation Adjuster applicants only)

Pre-Employment Process: Prior to appointment,applicants must successfully pass a background check, including fingerprinting, verification of employment history, and physical exam/drug test.

Travel: Travel throughout the county may be required. Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

EXPERIENCE: Workers' Compensation Adjuster Trainee Experience: Two (2) years of experience working within a public or private sector organization as a workers' compensation claims assistant or medical only claims adjuster, which included calculating workers' compensation benefits, scheduling medical appointments, preparing benefit notices, and authorizing payment for medical appointments and procedures.

Substitution: Successful completion of courses taken toward the Insurance Education Association certificate (or comparable coursework involving State of California workers' compensation laws) may be substituted at a rate of one class for six (6) months of experience. Completed college coursework in finance or accounting, medical or paralegal studies, may be substituted at a rate of 12 semester (18 quarter) units for six (6) months of experience. Classes/coursework may substitute for a maximum of 12 months of the required experience . If substituting coursework for experience, transcripts must be attached and/or coursework must be listed in Supplemental Question #3. Workers' Compensation Adjuster Certificate: A valid California Self Insurance Administrator Certificate is required at the time of hire and must be maintained throughout employment.

Experience: Three (3) years of experience, within the last five (5) years, adjusting workers' compensation claims, including one (1) year adjusting complex litigated claims, such as continuous trauma, AOE/COE, stress claims, and safety claims.

Substitution: Successful completion of college coursework in finance, accounting, medical or paralegal studies may be substituted for experience at a rate of 12 semester (18 quarter) units for six (6) months of experience up to a maximum of 12 months. Education may not substitute for the one (1) year of complex, litigated claims adjusting experience. If substituting coursework for experience, transcripts must be attached and/or coursework must be listed in Supplemental Question #3.

Selection Process

Examination Procedure :
There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible, as resumes will not be reviewed in lieu of the application materials.

Application Procedure :

To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time.

Apply by 5:00 p.m. on Friday, April 19, 2024 for Priority Consideration for 1st Round Interviews.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. If you require technical assistance, please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points.

Please click HERE for important Applicant Information and the County Employment Process .

Technical & Inspection Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

*Retirement benefits subject to change.

San Bernardino, California United States View Map