Field Services Representative

  • City of Grand Prairie, TX
  • Grand Prairie, Texas
  • Apr 12, 2024
Full Time Agriculture or Farm or Ranch
  • Salary: $17.82 - $25.47 Hourly USD

Job Description

Job Summary


Be part of our team ensuring seamless delivery of safe drinking water and top-tier customer service to our community! In this role, you'll make necessary repairs, accurately measure water usage, and collaborate effectively to provide exceptional service. From handling billing matters to meter reading and interacting with the public, your role will be essential in maintaining our high standards. Join us in our commitment to excellence!


Essential Job Functions

  • Completes customer orders by turning the water on and off for new and old accounts. Check meters for leaks, check electronics; must be able to communicate with customers about water issues and be able to determine whether the problem is with the customer’s line or the city’s side. Determine electronic reading transmitter problems and if the meters are dead or working properly; read meters manually and electronically; bending over, squatting, collecting meter readings accurately 500-600 daily.

  • Performs accounting duties by turning water off for non-payment and overdue extensions.

  • Maintains meters by changing the meters; replacing the registers and electronics on the meters. Also changing out the large meter lids.

  • Performs clerical duties by using the computer to type correspondences; enter orders and data pertaining to work load throughout the day.

  • Maintains and installs meter boxes. Also replaces water valves that are under high pressure.

  • All other duties as assigned by a supervisor/manager within your department/division.

  • Regular and dependable attendance is required.


Minimum Qualifications

Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities may qualify. A typical way to obtain the knowledge, skills and abilities would be:

  • Education: High school diploma or GED.

  • Experience: Less than 1 year of related experience.

  • Licenses: Valid Class C Texas Driver's License or the ability to obtain one within first 6 months of employment required. Must obtain a Class C Water Distribution License within first 24 months of employment required.

  • Certifications Required: None.


The City offers a full range of benefits for full time employees, including, but not limited to the plans as defined in the Benefits Guide. Summary of Benefits

Closing Date/Time: 5/31/2024 5:00 PM Central

Special Instructions

5/31/2024 5:00 PM Central

Job Address

Grand Prairie, Texas United States View Map