Minimum Qualifications
Education and/or Equivalent Experience: - Graduation with a Bachelor’s degree from an accredited college or university in criminal justice, aviation management, airway science, public administration, business administration, or in a field related to the job, plus four (4) years of experience in airport security, terminal airport operations, or airside airport operations, including two (2) years of experience which were in a leadership/supervisory capacity.
- Experience may substitute for one (1) year of the required education up to a maximum of four (4) years.
Licenses or Certifications: - Valid State of Texas Class “C” Driver License.
Notes to Applicants
POSITION OVERVIEW Under general direction, this position oversees the day-to-day operations of the airport, including airfield, terminal, and landside during an operational shift.
Provides direction to operations staff who are responsible for providing a safe and secure environment for the traveling public and stakeholders.
Oversees all shift activities including the coordination and monitoring of all functions to ensure work is performed in a manner consistent with airport policies, procedures, and regulations, and in accordance with airport standards.
Coordinates the airport’s response to critical incidents, irregular operations ( IRROPS ), and emergencies and provides resolutions to problems/issues.
Provides direction and instruction on resolving critical incidences/situations, operational activities, security-related activity, security breaches, and violations of rules and regulations, etc.
Reviews and maintains records and operational logs and prepares reports and correspondence.
Investigates complaints, issues, concerns, and inquiries and provides recommendations for resolution.
DRIVING REQUIREMENT This position requires a Valid State of Texas Class “C” Driver License or the ability to acquire one by your hire date. External New Hires must meet the
City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.
SKILLS ASSESSMENT A skills assessment will be required for this position.
SHIFT INCENTIVE Shift work includes shift differential incentives for evening and night shifts and weekends.
ESSENTIAL PERSONNEL This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and, in some cases, when they are not scheduled.
APPLICATION INFORMATION
- A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
- Please list your complete employment history, to include all job duties, responsibilities, and employment dates, on your online application.
- The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”).
- Resumes will not be used to qualify for the position and will not be used to recommend salary.
- Supplemental information or changes to your application will not be accepted after the job posting closes.
- The responses to the supplemental questions inquiring about experience should be reflected on your application.
VETERAN Veteran candidates will be required to provide a copy of their DD214 at the time of interview.
CRIMINAL HISTORY BACKGROUND CHECK The top candidate will be subject to a minimum 10-year criminal background check and security threat assessment.
GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified.
LANGUAGE Must have the ability to read, write, and fluently speak in English.
OVERTIME Overtime may be required with or without notice.
WORK HOURS Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work.
DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range
$35.04 - $44.67
Hours
5 Day work week, 8 hours shifts. Start 3 am, 11 am, or 4 pm
- Hours may change depending on departmental needs.
- Work hours may include after-hours, holidays, and weekend work.
Job Close Date 05/08/2024 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications
- Experience working at a medium or large-hub airport in Airside, Terminal, or Landside Operations, both in regular and irregular operations ( IROPS ).
- Experience coordinating airport operational activities with multiple departments, divisions, or stakeholders in a high tempo environment.
- Experience handling complex airport operational challenges and achieving desired outcomes.
- Experiencing with airport emergency management practices with working knowledge of the Incident Command Structure.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Oversees all shift activities including the coordination and monitoring of all functions to ensure work is performed in a consistent manner with airport policies, procedures, and regulations, and in accordance with airport standards and to ensure the safety and security of passengers, tenants, and employees. Represents the City on boards, commissions, meetings, etc. and Airport Management in all aspects of airport operations. Ensures the operational efficiency and safety of the airport by performing standard safety and security inspections of the aircraft operating area and terminal facilities in compliance with applicable FAA and TSA regulations/directives and airport rules and regulations and directs necessary responses and corrective actions for all deficiencies noted during inspections. Coordinates the airport’s response to critical incidents, irregular operations ( IRROPS ), and emergencies and provides resolutions to problems/issues. Monitors and inspects airport activities, properties, and facilities. Monitors the performance of airlines, tenants, concessionaires, and others to ensure their adherence to airport rules and regulations. Coordinates scheduling, scope of work, and safety issues with stakeholders on all construction and maintenance projects to ensure minimal operational disruption and monitors all construction activity to address safety and customer satisfaction concerns. Serves as liaison between the Airport and contractors during construction activities; coordinates and directs maintenance and construction work on runways, taxiways, aprons, and terminal facilities; ensures safety and security are maintained during these activities; and issues Notice to Airmen ( NOTAMS ) to advise all concerned parties of airfield conditions. Monitors and approves the use of shared-use equipment including gates, ticket counters, jet bridges, and baggage carousels to ensure critical equipment is available during irregular operations and emergencies. Provides direction and instruction on resolving critical incidences/situations, operational activities, security-related activity, security breaches, and violations of rules and regulations, etc. Responds to and manages the Department Operations Center ( DOC ) during emergencies; serves as incident commander. Prepares and communicates a variety of airport operational advisories and notifications to air carriers, general aviation operators, air traffic control, tenants, governmental agencies, and airport users. Reviews and maintains records and operational logs and prepares reports and correspondence. Investigates complaints, issues, concerns, and inquiries and provides recommendations for resolution.
Responsibilities- Supervision and/or Leadership Exercised:- Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. - Knowledge of general airport operations.
- Knowledge of airport security emergency operations.
- Knowledge of Federal, State, and Local laws.
- Knowledge of City practices, policies, and procedures.
- Knowledge of supervisory and managerial techniques and principles.
- Knowledge of safety practices and procedures.
- Skill in oral and written communications.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software.
- Skill in planning and organizing.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to quickly recognize and analyze irregular events.
- Ability to deal effectively with a wide range of Local, State, and government officials, the news media, and private citizens.
- Ability to handle extremely intense and chaotic emergency situations.
- Ability to establish and maintain good working relationships with other City employees and the public.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* This position requires graduation with a Bachelor’s degree from an accredited college or university in criminal justice, aviation management, airway science, public administration, business administration, or in a field related to the job, plus four (4) years of experience in airport security, terminal airport operations, or airside airport operations, including two (2) years of experience which were in a leadership/supervisory capacity. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years. Do you meet these minimum qualifications?
* Please describe in detail your experience working at a medium or large-hub airport in Airside, Terminal, or Landside Operations both in regular and irregular operations (IROPS).
(Open Ended Question)
* Please describe your experience coordinating airport operational activities with multiple departments, divisions, or stakeholders in a high tempo environment.
(Open Ended Question)
* Please describe your experience handling complex airport operational challenges and achieving desired outcomes.
(Open Ended Question)
* Please describe your experiencing with airport emergency management practices with working knowledge of the Incident Command Structure.
(Open Ended Question)
* This position requires a valid State of Texas Class C Driver License. Do you have a valid State of Texas Class C Driver License or if selected for this position, do you have the ability to acquire a valid State of Texas Class C Driver License by your hire date?
* The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?
* The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired.
- I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment
* Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name.
(Open Ended Question)
Optional & Required Documents
Required Documents Optional Documents
