The Victim Services Counselor provides crisis intervention and comfort to victims and witnesses of crime and trauma. Assist victims while being interviewed by Deputies. Refer victims and witnesses to supportive agency programs. Serve as liaison between agencies and follow-up assistance to address victims' needs. Notify crime victims of their rights under state laws. Assist victims with applications for compensation. Assist victims before and during court. Assume on-call status to provide services 24-7. Provide training and support to community volunteers performing crisis intervention duties after hours.
Apply By:
05/19/24
Division:
Sheriff Criminal Investigations Division
Management Level:
Individual Contributor
Scheduled Weekly Hours:
40
Benefit Eligibility:
This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.
Description:
- Starting Salary Range $52,083.20 - $60,403.20
Top Salary of $78,166.40 - Provide intervention and counseling to victims and witnesses in crisis situations reported to the JCSO . Provide emotional support and assist vict ims while being interviewed by D eputies.
- Provide follow-up support to victims by phone. Establish and maintain effective working relationships with victims, witnesses and their families to provide crisis intervention counseling. Refer victims and witnesses to supportive human services agencies such as social services and mental health, as appropriate. Advocate for victims' and witnesses' rights/needs. Provide follow-up assistance to ensure victims' and witnesses' needs are addressed, including safety and individual and family support. Contact crime victims and witnesses w hose circumstances comply with State and F ederal law and guidelines for victims' advocacy. Not ify them of their rights under S tate law and explain services of the unit. Facilitate financial compensation to victims. Assist victims with applications and prepare documentation for the victim compensation process. Advocate for victims at monthly crime victim compensation board meetings.
- Use computerized data entry equipment and various word processing, database, spreadsheet and/or file maintenance programs to enter, store and/or retrieve information. Prepare a variety of correspondence for victims according to circumstances. Summarize data in preparation of statistical reports.
- Train and supervise community volunteers to assist staff in program provision. Maintain and update manuals for volunteer training program. Make training materials available, as necessary.
- Represent the unit at county wide meetings. Serve as member of various committees and professional organizations. Attend meetings and provide input based on expertise and observations.
- Provide public education on victim rights. Attend department sponsored events and provide educational material on victim rights and issues surrounding the impact of trauma. Recruit volunteers through these events.
- Answer telephone inquiries. Provide information based on extensive knowledge of victim programs and activities or refer callers to appropriate personnel or services.
- Other duties and responsibilities as assigned.
Assume on-call status to provide services 24-7.
This job posting will end on 05/20/2024.
Education:
Bachelor's Degree
Experience:
Work Experience: Minimum one year
Certifications:
Languages:
Category:
Enforcement & Protective Services
