Minimum Qualifications
Education and/or Equivalent Experience: - Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience.
- Experience may substitute for education up to four (4) years.
Licenses and Certifications Required: Notes to Applicants
POSITION OVERVIEW : Austin Bergstrom International Airport is seeking an exceptional candidate to serve as IT Manager responsible for our IT business application support services. This position will be responsible for monitoring daily operations of the Airport IT infrastructure, coordinating implementation of IT initiatives, reviewing and making recommendations on new applications, assisting with strategic IT decisions and managing third-party contracts for AUS vendors.
The IT Manager will provide guidance to staff for professional and leadership development, and define actionable goals for the development and implementation of practices and policies that support the strategic vision of the Airport. The position will also manage a budget, including financial tracking, reporting and contract management. Stay current with latest Airport IT solutions and provide recommendations for future direction. Demonstrate agility and adaptability in meeting operational requirements, goals, and monitoring team and vendor effectiveness and performance.
The successful candidate will possess strong leadership skills with a vision to think strategically in moving the Airport forward.
ASSESSMENT : A skills assessment will be required for this position.
TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin
Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
APPLICATION INFORMATION : - A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
- Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application.
- The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”).
- Resumes will not be used to qualify for the position and will not be used to recommend salary.
- Supplemental information or changes to your application will not be accepted after the job posting closes.
- The responses to the supplemental questions inquiring about experience should be reflected on your application.
VETERAN : Veteran candidates will be required to provide a copy of their DD214 at the time of interview.
GOOD STANDING - DEPARTMENT / DIVISION POSTINGS : Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.
ESSENTIAL PERSONNEL : This position is categorized as an Essential Personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled.
CRIMINAL HISTORY BACKGROUND CHECK : Top candidate will be subject to a minimum 10 year criminal background check and security threat assessment.
LANGUAGE : Must have the ability to read, write, and fluently speak in English.
WORK HOURS : Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekend work
DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS Pay Range
$47.75 - $62.07
Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.
Hours may change depending on departmental needs.
Work hours may include after-hours, holidays, and weekend work.
Job Close Date 05/06/2024 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications
- Deep understanding of enterprise server technologies, cloud computing platforms, and hybrid IT environments. Hands-on experience with server administration, virtualization, and cloud services.
- Proficiency in managing enterprise server infrastructure, including operating systems (e.g., Windows Server, Linux), server hardware, and network infrastructure.
- Analytical mindset with the ability to troubleshoot complex technical issues, identify root causes, and implement effective solutions.
- Experience in performance optimization and capacity planning.
- Hands-on experience with IT infrastructure and business application support services.
- Experience implementing general business IT applications and Airport IT applications.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, organizes, schedules, and coordinates the work supporting large-scale corporate and enterprise-level information systems. Provides advanced technical leadership on integrating complex existing or new information system technologies. Monitors and evaluates staff performance to accomplish tasks and established objectives, and ensures compliance with City of Austin personnel, security, and department procedures. Prepares operating budgets, reviews ongoing expenditures to ensure adherence to budgets, and coordinates recurrent program/project budgets and resource forecasts. Manages the coordination of complex projects with other City departments, project teams, and agencies using industry best practices to gain maximum value from combined systems. Researches complex commercial products, technology solutions, and participates in the development of vendor contracts, performs vendor management and contract management duties, and prepares and evaluates Requests for Proposal (RFPs). Prepares, reviews, and approves documentation for procurement of IT systems. May exercise oversight of departmental IT purchases. Develops and prepares management and productivity reports, studies, and analyses. Develops training programs and guides, and trains staff on work procedures and operating instructions. Ensures disaster recovery is in place for critical systems. Improves operations, decreases turnaround times, and streamlines work processes to provide quality customer service.
Responsibilities- Supervision and/or Leadership Exercised:- Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. - Knowledge of management and supervisory principles and practices.
- Knowledge of current IT systems and data systems technology, security, operations, and practices.
- Knowledge of budget processes.
- Knowledge of project and resource management.
- Skill in organizing and assigning work effectively and efficiently.
- Skill in understanding the organization and operation of the City and departments, as necessary.
- Skill in operating computers and related software applications.
- Skill in conducting hardware and software evaluations, performing selection, and acquisition functions.
- Skill in analyzing and solving complex problems for the enterprise department.
- Ability to develop, implement, and administer a budget.
- Ability to prepare budget requests and monitor expenditures for budgetary compliance.
- Ability to read and interpret standard accounting and financial reports.
- Ability to conduct research and analyze and interpret research findings.
- Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations.
- Ability to train, assign, and direct work activities.
- Ability to understand complex program structures and how they impact enterprise departments and the City.
- Ability in handling and resolving conflict and uncertain situations.
- Ability to communicate in a clear and concise manner to effectively convey complex and detailed information, both verbally and in writing.
- Ability to represent management and present program information.
- Ability to maintain effective and professional relationships.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* The minimum qualifications for the position are graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Do you meet each the minimum qualifications?
* Please describe your experience with enterprise server technologies, cloud computing platforms, and hybrid IT environments.
(Open Ended Question)
* Please describe your hands-on experience server administration, virtualization, and cloud services.
(Open Ended Question)
* Please describe your experience in managing enterprise server infrastructure, including operating systems (e.g., Windows Server, Linux), server hardware, and network infrastructure.
(Open Ended Question)
* Please describe your experience troubleshooting complex technical issues, identifying root causes, and implementing effective solutions.
(Open Ended Question)
* Please describe your experience in performance optimization and capacity planning.
(Open Ended Question)
* Describe your hands-on experience with IT infrastructure and business application support services. Indicate the position listed in your application that supports your answer.
(Open Ended Question)
* Describe your experience implementing general business IT applications and Airport IT applications.
(Open Ended Question)
* Do you have the ability to travel to multiple sites as part of the regular job duties?
* The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired.
- I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment
* Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name.
(Open Ended Question)
Optional & Required Documents
Required Documents Optional Documents
