Business Process Specialist (Physical Security)

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job.
• Experience may be substituted for education up to a maximum of four (4) years.

Licenses or Certifications:

• None.

Notes to Applicants
Under general supervision, performs professional level work involving research and analysis of a variety of routine/semi routine administrative and operational support duties in the area of project management, quality management, performance measurement, change management and business process improvement. Provide support and assistance to senior process consultants, auditors and team leaders.

• Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas.
• Develops and maintains databases to support data analysis and research findings for business projects.
• Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements.
• Write reports that summarize findings, data collection techniques, implementation options, etc.
• Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status.
• Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives.
• Facilitates and documents meetings, action items, and processes using flowcharting methodologies.
• Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support.

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information.

Employment Application:

• The City of Austin employment application is an official document; incomplete applications will not be considered.
• The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
• Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
• Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
• If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
• This position requires a criminal background investigation.

Work Schedule:

• This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin.
• Work hours may include after hours, holidays, and weekends and may include on-call shifts.
• Shifts may change according to departmental needs.
• Employee may be required to work additional hours outside of regular work schedule.

Pay Range
$28.85 - $36.06

Hours
Monday - Friday; 8:00 a.m. to 5:00 p.m.

Hours may vary and change due to departmental needs
Job Close Date 05/22/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4518 Mueller Blvd, Austin Texas 78723 Preferred Qualifications
Education and/or Equivalent Experience:

• Knowledge of security operations, including the protection of critical infrastructure assets and mitigation of physical threats.
• Knowledge of business strategies, objectives, planning, development and management processes and process improvement in the physical security domain
• Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling for physical security
• Knowledge of performance measures, quality improvement programs and project management methods in a physical security realm
• Understanding of physical security concepts, access control systems, video surveillance, and alarm monitoring.
• Ability to travel to more than one work location.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. Develops and maintains databases to support data analysis and research findings for business projects. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. Write reports that summarize findings, data collection techniques, implementation options, etc. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support.

Responsibilities- Supervision and/or Leadership Exercised:

• None.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of business strategies, objectives, planning, development and management processes and process improvement
• Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling
• Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes
• Knowledge of performance measures, quality improvement programs and project management methods
• Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic
• Skill in using computers and related software applications
• Skill in data analysis and problem solving
• Ability to quickly recognize and analyze irregular data and situations
• Ability to work independently and with teams

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Business Process Specialist position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Do you meet these minimum qualifications?

• Yes
• No

* Describe in detail how you meet the minimum qualifications of this position.
(Open Ended Question)
* This position is classified as an “essential” position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements?

• Yes
• No

* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Check.

* Describe your experience with Security operations including the protection of critical infrastructure assests and mitigation of physical threats.
(Open Ended Question)
* Research methodologies, cost/benefit analysis, statistics and financial modeling for physical security is part of the main components for this position. Describe your experience/knowledge of the following and which employment history you have gained this experience.
(Open Ended Question)
* Please describe your knowledge of business strategies, objectives, planning, development, management processes and process improvement.
(Open Ended Question)
* What is your experience with performance measures, quality improvement programs and project management methods?
(Open Ended Question)
* What experience do you have with physical security concepts, access control systems, video surveillance and alarm monitoring?
(Open Ended Question)
* Do you have experience with NERC relability standards?

• Yes
• No

Optional & Required Documents

Required Documents Optional Documents

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