Accounting Technical Specialist

Posting Open Until Filled

Salary Range: $39,099.71 - $48,847.86

Provides higher level accounting support in one or more of following areas: accounts receivable, billing and collections support. This is an experienced, skilled, or technical accounting level capable of carrying out most assignments typical of the position or specialty with limited guidance or review. This role is a non-supervisory position.

The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

General responsibilities will include:

Demonstrates substantial understanding of the job requirements and applies knowledge and skills to a wide range of tasks within one or more of the following areas.

Checks and verifies accounts receivable, accounts payable records.

Prepares invoices and vouchers.

Types, files, posts ledger and general journal entries.

Balances accounts receivable, accounts payable records.

Uses automated systems to input data, generate reports, conduct specialized research projects, and respond to inquiries.

Provides administrative support in collections process.

Prepares outstanding accounts reports and gathers credit and/or reference information.

Maintains databases by entering, updating, and retrieving data as well as formatting and generating reports.

Assists in resolution of outstanding invoice problems from past due accounts.

Responds to inquiries from customers or external collection resources.

May place calls or send messages to those with unresolved issues.

Identify opportunities to further; improve efficiency and effectiveness of processes, procedures, and information reporting.

Deal professionally, effectively, and appropriately with all personnel and customers.

Communicate effectively, both orally and in writing, with all department personnel, City officials and outside professionals.

Maintains knowledge base of information related to Office of Revenue processes to provide best in class customer service by answering customer concerns confidently and accurately.

Other business-related duties and special projects as needed.

Specific Responsibilities may include:

Monthly financials analysis reporting on all revenue’s streams through various subsystems, such as business licensing, Oracle, etc.

Manage the billing process for assigned revenue stream prescribed by ordinance.

Contact customers across all revenue streams to identify payment anomalies.

Contact customers monthly to update contact information and collect outstanding revenue

Analyze and explain monthly revenue anomalies and determine the impact on revenues on a monthly or annual basis

Resolve Siebel Service Requests (SRs) within 5 business days.

Responsible for reducing aged receivables.

Answer customer inquiries via personal contact, phone, and/or email.

Minimum Training and Experience Required to Perform Essential Job Functions

Completion of Technical or Vocational course of study or associate degree in accounting.

5 years of accounting experience in multiple areas of accounting.

Preferred Education & Experience

Undergraduate degree in accounting or financial business-related field.

5+ years in an accounts receivable and/or billing organization.

Intermediate level skill in use of Microsoft Office Suite and accounting software databases.

39,099

Atlanta, Georgia United States View Map