The Position The Board of Supervisors have authorized the following future salary increases: 4% on July 1, 2023 4% on July 1, 2024 4% on July 1, 2025 Why Join Contra Costa County Health Services? The Contra Costa County Health Services Department is offering an excellent career opportunity to fill one (1) Ambulatory Care Clinical Supervisor position within the Health Center located in Martinez CA.
The Ambulatory Care Clinical Supervisor is responsible for planning, organizing, and supervising professional and non-professional nursing staff, clerical staff, orthopedic technicians, and dental assistants; coordinating clinical services at Contra Costa County Health Centers in monitoring the quality of nursing care provided; and ensuring that nursing services and care meet all regulatory standards including Prepaid Health Plans (PHP), The Joint Commission (TJC), and Title 22. This position requires excellent verbal and written communication skills and the ability to maintain professional working relationships with patients, employees, physicians, and co-workers.
The Ambulatory Care Clinical Supervisor is also responsible for designing and implementing policies to achieve and maintain goals that ensure the delivery of quality patient care and service excellence. Additionally, incumbents are also responsible for the development of a department quality improvement plan as well as the ongoing Continuous Quality Improvement (CQI) Programs.
We are looking for someone who:- Has an excellent management communication style - both verbal and written
- Works effectively as a team member and communicates clearly and professionally with staff and patients
- Effectively analyzes and prioritizes situations as they arise, responding to urgent requests in a timely manner despite frequent interruptions
- Accurately applies principles and practices of management, ambulatory care nursing standards and protocols, and county health services policies
- Acknowledges and respects cultural and linguistic differences of diverse populations
What you will typically be responsible for: - Reviewing of policies, protocols, and standards for Ambulatory Care Nursing and Ancillary Services that are consistent with the departmental philosophy and Behavioral Health-Mental Health Services mission
- Interviewing, hiring, and evaluating subordinate staff
- Instructing licensed and non-licensed nursing personnel and ancillary staff
- Forecasting and ensuring daily staffing needs are met
- Working in collaboration with staff and providers to create an optimal workplace
A few reasons you might love this job:- You will have an opportunity to lead various improvement projects that involve patients, their families, and the community.
- As an integrated system, Contra Costa County Health Services offers and presents multiple opportunities to grow professionally
- Personal satisfaction from serving the community
- You’ll be part of a team striving to create optimal health for all
- Great retirement plan and health benefits for you and your family
A few challenges you might face in this job:- Reprioritizing assignments based on the ongoing needs of the organization and clinic
- May have to juggle multiple projects simultaneously
- Redeploying of staff during the day as needs arise; possibly being an active participant
- Adapting and adjusting to the continuous improvement culture
Competencies Required:- Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
- Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
- Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards
- Adaptability: Responding positively to change and modifying behavior as the situation requires
- Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
- Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
- Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
- Leadership: Guiding and encouraging others to accomplish a common goal
- Managing & Facilitating Change: Addressing key factors that influence successful organizational change
- Managing Organizational Complexity: Maneuvering through complex political situations and functions within the organization
To read the complete job description, please visit the website: https://www.cccounty.us/hr .
The eligible list established from this recruitment may remain in effect for six (6) months. Minimum QualificationsLicense Required: Candidates must possess and maintain throughout the duration of employment: a current, valid and unrestricted Registered Nurse license issued by the California Board of Registered Nursing.
Applicants are required to attach a copy of their license to their application. Education: Possession of a Bachelor's degree in nursing from an accredited college or university.
Experience: Three years (3) of full-time experience as a Registered Nurse or Head Nurse in an acute care hospital or hospital-based ambulatory care health center, one (1) year of which was in the capacity of a Charge Nurse or Head Nurse.
Substitution: Two (2) additional years of experience as a Charge Nurse or Head Nurse may be substituted for the Bachelor's degree. A Master's degree in nursing, hospital or health care administration, or a closely related field may be substituted for one (1) year of experience as a Registered Nurse.
Desirable Qualifications: - Experience preparing reports and correspondence, including staff evaluations and audits
- At least one (1) year of recent experience in an ambulatory care center or in an acute care hospital
- Two (2) years of recent experience working as a Charge Nurse or Nurse Manager in an ambulatory care center or acute care hospital
- Familiarity and knowledge of Centers of Medicare & Medicaid Services (CMS) Condition of Participation and Federal regulatory agencies, including prepaid Health Plans (PHP)
- Current Crisis Prevention Institute Certification (CPI)
Selection Process1. Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
2. Training and Experience Evaluation: At the time of filing, within the supplemental questionnaire, candidates will be required to complete a training and experience questionnaire. Candidates that clearly meet the minimum qualifications, as described above, will have their training and experience responses evaluated. The training and experience questionnaire is designed to measure candidate’s relevant education, training, and/or experience as it relates to the Ambulatory Care Clinical Supervisor classification. (Weighted 100%).
The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627.CONVICTION HISTORYAfter you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.
DISASTER SERVICE WORKERAll Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITYIt is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits
Closing Date/Time: Continuous
