Utility Risk Manager

  • Glendale, California
  • Dec 17, 2023
Full Time Administration and Management Risk Management and Insurance Claims Utilities
  • Salary: $10,496.20 - $15,266.19 Monthly USD Monthly
  • Salary Top: 15266 USD Monthly

Job Description

The Position

Under the direction of the Assistant General Manager, this management position has responsibility for planning, directing, and controlling the long-range and short-term Glendale Water and Power Department (GWP) risk management activities.

Ensures Department services are provided with exceptional customer service and the highest level of ethical standards.

Provides management oversight for the direction and coordination of energy risk management activities for the utility including counterparty credit, budget, retail rate structuring, and accounting activities.

Leads and administers the Enterprise Risk Management Committee (ERMC). Performs responsibilities delegated by the ERMC.
Develops risk management policies and procedures.

Ensures that risk exposure monitoring and reporting is an independent function residing outside of the utility’s energy traders’ duties.

Establishes standards for risk identification, assessment, and communications across GWP.

Effectively partners with other business units to promote risk/opportunity awareness in the department to encourage development of mitigation approaches to identified risks.

Develops risk management tools for new commodities and products, including Renewable Energy Credits (RECs), carbon allowances and offsets, and transmission.

Prepares, or directs contracted experts to prepare reports covering GWP’s energy portfolio position, Value-at-Risk, credit exposures, Risk Policy and Procedure Manual compliance and leads the development of business process and internal control improvements throughout the energy transaction lifecycle.

Ensures compliance with the Energy Risk Management Policy, including the financial hedging program and a counterparty credit policy.

Manages the counterparty credit process and related analysis of counterparties and is the lead for the credit systems and related Energy Trading Risk Management (ETRM) software.

Oversees the ongoing risk analysis, compliance review, credit administration and management reporting activities associated with the risk management program.

Ensures desk and cross-training procedures and business process documents for each of the functional areas are maintained and updated, as necessary.

Provides risk assessment input to the hedge planning and transacting activity.

Monitors the portfolio and risk management activities of the organization through a Mark-to-Market Position Report or equivalent.

Provides feedback on risk levels, proposed mitigations, and implications to executive and senior management.

Conducts periodic review of the GWP Risk Register, including status of mitigation plans and risk prioritization.

Directs the review of all trading activities to ensure compliance with energy risk management policies and procedures. Identifies and reports non-compliance events and recommends measures to prevent non-compliance.

Prepares written reports and correspondence and recommends procedural changes to improve efficient operations.

Completes and submits reports to comply with laws and for submission to regulatory agencies.

Maintains liaison with other departments in connection with GWP Risk Management issues.

Represents the department in meetings with other City departments, outside agencies, the Glendale Water and Power Commission, and the City Council. Confers with the public and representatives of other agencies relating to GWP Risk Management matters.

Analyzes operations and recommends improvements to increase manpower utilization, control costs, simplify work methods and better plan and monitor organizational performance.

May perform the duties of the Chief Assistant General Manager or Assistant General Manager - Risk Management in his/her absence.

Hires capable employees and implements necessary training to develop staff to meet the requirements of each functional area of responsibility. Ensures that adequate back-up skills are developed, and individual skills and abilities are increased. Ensures that assigned personnel work effectively with employees of other City departments and sections within GWP.

Prepares formal reports for presentation to City Council and GWP Commission as requested regarding GWP risk management activities.

Reviews and evaluates employees' job performance, and effectively recommends personnel actions. Plans, lays out, and delegates work to subordinate employees.

May drive on City business as necessary.

Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner.

Performs other related duties as assigned or as the situation requires.

Minimum Requirements


Knowledge, Skills & Abilities
Knowledge of:
Applicable Federal, State and Local laws, ordinances, codes, standards, and regulations related to workplace safety rules, practices, and procedures.
Business and political acumen.
Change management resources and techniques.
Deep understanding of utility operations and inner-workings.
Methods and techniques for record keeping and report preparation.
Modern office procedures, practices, methods, and equipment, including a computer and applicable software.
Principals of organization, management, and supervision.
Risk reporting and analytical approaches including statistical validation, variance analysis, testing causal relationships, root cause analysis.
Strategic planning.

Skill in:
Analyzing and resolving complex situations.
Composing and preparing reports, memorandums, letters, and e-mails that are professional and easy to follow.
Creating Microsoft Excel spreadsheets to compile, calculate and analyze information (intermediate to advanced level of proficiency in Excel is highly desirable).
Excellent interpersonal and coaching skills.
Making effective presentations.
Making independent judgments and decisions based on standard policy or procedure.
Managing complex projects.
Managing multiple priorities successfully.
Organizing work, setting priorities, meeting critical deadlines, and independently following up on assignments.
Superior communication skills to lead, influence, persuade and motivate.

Ability to:
Provide exceptional customer service to those utilizing Glendale Water and Power Department Services.
Address complex issues and assimilate information rapidly.
Apply applicable laws, codes, and regulations.
Budget and allocate resources effectively.
Calculate the financial exposure of energy portfolio.
Challenge assumptions and weigh consequences when making decisions.
Communicate clearly and concisely, both orally and in writing, with all levels of employees and the public, including co-workers, managers, department heads, Council members, commissioners, and the local community.
Develop and recommend credit policy and procedures.
Develop, organize, and implement programs/strategies designed to provide meaningful performance reports.
Direct and manage assigned operations effectively.
Effectively supervise and train subordinates.
Establish and maintain smooth and effective working relationships and effectively resolve interpersonal conflicts.
Ensure that risks for all transactions have been identified and can be valued.
Foster a teamwork environment.
Hold self and staff accountable for actions and results.
Interpret and analyze complex data.
Interpret and apply internal Departmental policies and procedures.
Communicate and apply Federal, State and Local laws, codes, and regulations related to utility risk management.
Lead, coach, instruct, organize, direct, and motivate staff.
Model and practice the highest standards of ethical conduct.
Present a courteous, professional public image.
Provide clear work instructions.
Provide or utilize expertise on financial products and pricing and structuring.
Reconcile significant and/or controversial differences to bring interested parties to consensus.
Review and evaluate employees’ job performance and effectively recommend personnel action.

Other Characteristics
Willingness to:
Assume responsibility for maintaining a safe working environment.
Fully embrace the value and merits of a well-qualified, diverse workforce that is generally reflective of the surrounding labor market.
Plan, initiate, recommend, and carry out actions as required.
Work the necessary hours and times to accomplish goals, objectives and required tasks.

Eight years of recent progressively responsible professional experience in energy risk management, finance, accounting, or business, including four years in a managerial capacity is required.

Experience in a public or investor-owned utility is desirable.

Bachelor’s Degree in business administration, finance, accounting, or a related field.

Master’s Degree in Business Administration is desirable.

License(s) / Certification(s)
Valid California Class C driver's license may be required.

An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements.

Exceptional Customer Service Policy
The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention.
Please click on the link to read the Exceptional Customer Service Policy .

Selection Process

EVALUATION OF APPLICATION: All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process.

ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and personal fitness for the position.

Candidates must pass each exam component with a minimum score of 70.00% in order to be placed on the eligible list.

TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Any evaluation will be based on the candidate's education and experience as related to the position. Any examination will be to evaluate the candidate's education, experience, knowledge and skills for the position. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The selected candidate will be subjected to a background check including Livescan fingerprinting. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity.

The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance.

The above listed benefits apply to full-time, salaried positions only.

Closing Date/Time: Continuous

Base Pay


Job Address

Glendale, California United States View Map