Care Navigator (Public Health Specialist II)

Several full-time positions available with the Health Department, Reach KC-Violence Prevention Division located at 2400 Troost Ave
Salary Range: $24.77-$37.16/hour
Normal Work Days/Hours: Tuesday-Thursday, 11:00 a.m.-8:00 p.m. and Friday-Saturday, 2:00 p.m.-11:00 p.m.
Application Deadline Date: May 14, 2025


Responsibilities

The REACHKC program is a pre-arrest diversion initiative operating within the Prospect Avenue Corridor, spanning from 27th Street to 45th Street. This program offers low-level offenders an alternative to incarceration, connecting them to community resources and long-term case management instead. Through REACH, the Kansas City Health Department aims to improve public order by creating new systems of care for individuals experiencing mental health challenges, extreme poverty, or substance abuse.

Duties/Responsibilities

• Works with clients to generate goals for their time in the program, connects them to community resources, and assists the client in acquiring sufficient services and support to meet their self-identified goals.
• Comfortable working with marginalized communities, including but not limited to those suffering from addiction and homelessness.
• Spends time in and outside the office, working directly with clients in need.
• Provides long-term case management for REACH clients.
• Meets with clients regularly-both in the office and outside of it-to develop goals for their time in the program.
• Assists clients in meeting their self-determined goals by connecting them with community resources and acting as their advocate.
• Engages with clients, providing referrals, and advocating for their needs.
• Utilizes trauma-informed, racially, and culturally informed practices and harm reduction techniques.
• Offers support in situations involving mental health, substance misuse, homelessness, and more.
• Provides crisis intervention services in partnership with law enforcement and community resource providers.
• Supports law enforcement in reducing non-emergency deployments.
• Assists in neighborhood canvassing, personal visits, social service agency outreach, house meetings, and phoning.
• Delivers speeches and assists in writing reports and articles to stimulate public interest in REACH.
• Engages with city residents, visitors, and community stakeholders to address challenging client behavior.
• Disseminates information to the community regarding special public health programs.
• Works with confidential information/data needed to carry out responsibilities, adhering to strict program, local, state, and federal confidentiality policies.
• Maintains required records and prepares assigned reports.
• Collects and maintains documentation of all contacts and progress with participants, patients, and visitors.
• Performs other duties as assigned.

Qualifications

REQUIRES an accredited Bachelor's degree and 2 years of experience in private, public, or community healthcare, community sanitation, health inspections, health education, data analysis, or related healthcare fields.; OR an accredited Master's degree in Public Health; OR an equivalent combination of qualifying education and experience. Must pass a preemployment drug screen and post offer physical examination as prescribed by the City.


Other Information

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).

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• City of Kansas City

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