Applications Specialist

The Job

San Bernardino County is currently seeking skilled Applications Specialist to enhance the effectiveness of end-users through expert support of departmental applications and computing tools. This position plays a vital role in helping staff use technology more efficiently and supports ongoing improvements in business processes and IT systems. The Applications Specialist is responsible for providing advanced support in the use of business applications and client computing tools. Individuals in this role are expected to have strong technical and analytical skills, a thorough understanding of departmental operations, and the ability to bridge the gap between business needs and IT solutions. They assist with user support, documentation, training, and systems improvement.

Key responsibilities may include:

• Collaborate with departmental Systems Analysts to development and manage business application requirements, configure security access permissions, and implement system controls.
• Instructs departmental and county personnel in the effective use of assigned applications and systems, while reinforcing departmental policies and procedures.
• Assist users with computing issues, promotes best practices for application use, and generate reports and queries.
• Researches and recommends solutions to application and IT problems; collaborates with Business and Automated Systems Analysts on system requirements and user access controls.

For more detailed information, view the Applications Specialist job description.

The eligible list created from this recruitment will be used to fill vacancies throughout the County as they occur.

The eligible list may also be used to fill vacancies with the County Special Districts, Fire Protection District and CONFIRE. The Fire Protection District and Special Districts are separate entities from San Bernardino County, and as such, compensation and benefits for their positions are set forth in a different compensation plan. The salary for Applications Specialist for Fire Protection District and Special Districts is $66,976-$97,073 annually; for more information view the Benefit Summary for the Non-Represented Unit .

Health Benefits Paid Time Off Retirement

• Medical and Dental: Family coverage
• Vision: Employee Coverage
• Premium Subsidies to offset health costs
• Flexible Spending Account (FSA): Pre-tax account for qualified healthcare expense

• Up to 4 weeks accruable vacation with cash-out option
• 11 days accruable sick leave
• 15 paid holidays
• Perfect attendance leave
• Flexible work schedules (in some departments)

• Generous Pension
• Retirement reciprocity may be available
• 457(b) Deferred Compensation Plan
• Retirement Medical Trust Fund

DCAP Account - County Paid Life Insurance - AD&D Insurance 529 Savings Plan -Short & Long Term Disability - Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement
For additional information review the Administrative Services Unit Learn how you can increase your base pay with the Modified Benefit Option (MBO) for the Administrative Services Unit To view additional details, explore the Teamsters MOU

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.

Availability: Some positions may require availability for night and swing shifts, weekends, and on-call, including holidays as needed.

Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship. Candidates must be able to present their legal right to work in the United States at the time of employment.

*The eligible list may also be used to fill vacancies with the County Special Districts, Fire Department and CONFIRE JPA. The County Fire District and Special Districts are separate entities from San Bernardino County, and as such, compensation and benefits for their positions are set forth in a different compensation plan. The salary for County Fire and Special Districts Applications Specialist is $62,504.00 - $90,584.00 annually . Click here for a summary of benefits for each department.

Minimum Requirements

Candidates must qualify under ONE of the following options:

OPTION 1: Two (2) years of experience supporting business applications (i.e., troubleshoot; assist and instruct end-users in effective use; resolve problems) and utilizing advanced features Microsoft Office Suite which includes: Word, Excel, PowerPoint, and Outlook. Experience must include supporting Apple iOS and/or Windows 10.

OPTION 2: Current PSE, WEX, or Intern for a San Bernardino County department, performing related duties AND a conferred Bachelor's Degree in computer science, information technology, data processing, computer systems analysis or closely related field.

Substitutions for Option 1: Candidates may substitute up to one year of experience with thirty (30) semester (45 quarter) units of completed college coursework in computer science, information technology, data processing, computer systems analysis, or closely related field OR a completed Microsoft Certified Professional (MCP), Microsoft Office Specialist credential or certificate, or Microsoft Solutions certificate.

Candidates are required to list coursework and/or attach copies of certificate(s) on their application. Applications will be disqualified if candidates fail to provide a list of coursework or a legible copy of the certificate(s).

Desired Qualifications

The ideal candidate possesses:

• Bachelor's degree in information technology or computer science.
• 3+ years supporting business applications
• A combination of strong business application knowledge, technical expertise, and excellent communication skills
• Highly level of analytical ability, be solutions-oriented, and committed to supporting both users and the department’s broader IT goals.

Selection Process

Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure :
Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitmentfiling deadline.

Veterans' Preference:
Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the Veterans' Preference Information (Download PDF) .

For more important details, review the Applicant Information and County Employment Process .

Administrative Services Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits, please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

Closing Date/Time: 5/23/2025 5:00 PM Pacific

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• San Bernardino County

• 9093878304

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