REVENUE OFFICER I

Monterey County Human Resources
Salinas, California United States  View Map
Posted: May 13, 2025
  • Salary: $4,040.75 - $5,518.07 Monthly USD
  • Full Time
  • Accounting and Finance
  • Job Description

    Position Description

    Final Filing Date: Friday, May 23, 2025

    Exam #: 25/25A30/05JJ

    The Monterey County Treasurer-Tax Collector is an elected officer of the County. Operating under statutes of the State of
    California, the Treasurer-Tax Collector performs a variety of functions which collectively contribute to the financial
    management network of the County, the County's school districts, and many of the County's special districts. The primary
    responsibilities of the Treasurer-Tax Collector include the billing, collection, reporting and accounting for all real and
    personal property taxes levied in the County, transient occupancy and cannabis business taxes levied in unincorporated
    county areas, and business license monitoring and collection; banking and investment of county, school and special district
    funds; and collection enforcement for Superior Court fines. The department of the Treasurer-Tax Collector consists of three
    divisions: Tax Collection, Treasury, and Revenue.

    The Revenue Officer I position is located within the Revenue Division, whose primary function is to act as the collection agent for Monterey County Superior Court's criminal fines and fees, and delinquent traffic fines. Additionally, the Revenue Division acts and is committed as the collection agent for the Probation Department, Sheriff's Office and Public Defender's Office. The division leverages technology with automated systems, including a predictive dialer system, and operates in the same manner as is recognized as a Comprehensive Collection Agency as outlined in Section 1463.007 of the California State Penal Code. In addition, the Revenue Division adheres to FDCPA and FTB guidelines.

    We are looking for someone who:
    • Ensures accuracy and completeness.
    • Self-motivated and goal-driven.
    • Demonstrates and values integrity, commitments, and ethical standards.
    • Maintains productivity and focus while handling diverse responsibilities.
    • Ability to navigate complex negotiations using strategic communication and effective conflict resolution skills.

    A few reasons you might love this job:

    • You will work in a dynamic environment with others who have strong values and integrity.
    • You will contribute to and benefit from a team culture that values support and collaboration.
    • You will provide a vital service that supports the mission of the County.
    A few challenges you might face with this job:
    • You will need to stay current and adapt to evolving internal processes and procedures.
    • You will be expected to work cooperatively within a team environment and adapt to team needs and business changes.
    • You must be prepared to adjust to changes in daily priorities and operational needs.

    The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis.

    This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority.

    Examples of Duties

    Recovers money owed to the County on current and delinquent accounts through written correspondence and personal contacts.Provides backup assistance for incoming Revenue Division telephone calls.Uses skip trace methods to identify/locate persons with unpaid debts to the County.Interviews individuals who have incurred debts with the County to determine ability of the debtors to pay delinquent amounts owed.Negotiates payment arrangements with debtors and extend terms of payment within established guidelines.Keeps accurate records, creates memos and prepares reports as needed.Research databases and websites for collection-related activities. To view the complete classification description, please visit the County of Monterey website: Revenue Officer I .

    THE SUCCESSFUL CANDIDATE
    Will have a proven track record demonstrating the following knowledge, skills and abilities:

    Working Knowledge of:
    • Methods, skills and techniques used in effective collections
    • Fair debt collection practices of the State of California
    • Standard office procedures
    Some Knowledge of:
    • Computer assisted revenue management systems
    Skill and Ability to:
    • Learn and apply pertinent laws, regulations and codes relating to legal collection of funds
    • Read and understand oral and written instructions and collection procedures
    • Interview debtors and analyze financial information to determine ability to pay
    • Compute basic mathematical problems accurately
    • Communicate effectively, in both oral and written format
    • Provides excellent and courteous customer service and establish and maintain effective working relationships


    Examples of Experience/Education/Training

    Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is:

    Two years of general office clerical work, including one year entry level experience demonstrating public contact in connection with the collection of delinquent accounts , or general collection activity at a collection agency or similar entity;

    OR

    One year of demonstrated experience in the extension of credit, loans, or collection work in a collection agency ,government agency or business having a comprehensive collection function.

    Additional Information

    CONDITIONS OF EMPLOYMENT
    The required conditions of employment include, but are not limited to the following:
    • Possess a valid California Class C driver license at the time of appointment and possess and maintain a satisfactory driving record or provide evidence of suitable transportation which is approved by the appointing authority.
    • Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency;
    • Successfully complete a background check to include fingerprinting, driving, and reference checks.


    BENEFITS:

    The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit J Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.

    NOTES:
    • As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions.
    • Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9.
    • If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary.

    Application and Selection Procedures

    Apply On-Line at https://www.governmentjobs.com/careers/montereycounty

    by Friday, May 23, 2025, 11:59 PM(PST)

    or

    Hard copy applications may be obtained from and submitted during normal business hours

    Monday - Friday, 8:00 AM - 5:00 PM by contacting:

    Treasurer-Tax Collector

    Attn: Human Resources

    168 W Alisal Street, 1st Floor

    Salinas, CA 93901

    Phone: (831) 759-6602 Fax: (831) 759-6628

    The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include:

    • A completed County of Monterey Employment Application

    • Responses to the Supplemental Questions


    Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process.

    EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION

    Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Julie James, Human Resources Analyst, at (831) 759-6602, or ACRTTC-HR@countyofmonterey.gov .

    http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet

    Closing Date/Time: 5/23/2025 11:59 PM Pacific
  • Special Instructions

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.
  • ABOUT THE COMPANY

    • Monterey County Human Resources
    • Monterey County Human Resources

    Monterey County Statement 

    Monterey County was founded in 1850 and is governed by the Monterey County Board of Supervisors. It is located on the beautiful Central Coast and is the longest county in California stretching 105 miles from the Santa Clara County border South to San Luis Obispo County.  Monterey County provides a full range of services to the community through its 26 departments and 5,000 plus employees.  As an employer, Monterey County is diverse and inclusive, and is an Equal Opportunity Employer.  We aspire to hire employees who will contribute to the County’s mission to excel at providing quality services for the benefit all Monterey County residents while developing, maintaining, and enhancing the resources of the region.  The County offers a great benefits package and provides the opportunity to work with amazing colleagues who support and promote a safe, healthy and prosperous community for all.  Monterey County is rich in coastal lands and agricultural fields and is also known as the Salad Bowl of the World.  Monterey County is the best place to work and prides itself on being the employer of choice.

    The Right Career, Right Here!

    For more information please visit our website

    Please visit our Facebook page.

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Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.