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Job Description
Examples of Duties
Duties may include, but are not limited to the following:- Direct the analysis and evaluation of requests to establish new users on the County network system to include appropriate hardware needs, user access to system applications, set up of appropriate security needs and accessibility of the user to application systems functions and network data bases in a network environment.
- Determine installation and configuration needs of new users to ensure compatibility with existing equipment and hardware/software applications.
- Install and configures additional and new software applications on to the network and ensures that authorized users may access the software.
- Provide on-going administration of the network monitoring the system to ensure that the number of users does not exceed licensing authority for applications and that adequate disk space and other equipment components are available to perform network functions.
- Determine the amount of disk space needed for current and future needs of the system and adds space and resources as needed.
- Confer with users to determine their hardware and software needs and recommends products and services to meet the user's needs.
- Review new product literature and materials provided by vendors and arrange for.
- Test products to ensure programming modifications meet user's needs and expectations.
- Identify needed programming modifications, writes detailed specifications of needed changes and submits to contract or in house programmers.
- Follow the status of contracted systems and or programming engagements to ensure deadlines are met.
- Train departmental staff in the application of new hardware and software.
- Train new staff and provide input to performance evaluations.
Minimum Qualifications
Education:
Equivalent to graduation from a four (4) year college majoring in Information Systems, Computer Science, Mathematics or related field. (Experience in programming and computer operation may be substituted for the college education on a year for year basis.)
Experience:
Three (3) years of progressively responsible experience as a network systems support analyst including one year comparable to a Network Systems Support Analyst II.
OR
Three (3) years of experience in a comparable position as a programmer analyst including two years of systems programmer experience in a personal, micro- or minicomputer network environment of which one year was comparable to a Network Systems Support Analyst II. Prior experience as a network administrator is preferred.
Essential Functions
ESSENTIAL FUNCTIONS- Frequent operation of personal computer and other modern office equipment.
- Communicate effectively with others in person, in writing, and over the telephone.
- Analyze data, interpret directions, procedures and regulations, and develop appropriate responses.
- Perform job duties under stressful conditions.
- Lift and move with help objects weighing up to 50 pounds.
- Respond appropriately to situations.
- Maintain confidential information in accordance with legal standards and/or County regulations.
- Repetitive motion, sitting for long periods, walking.
- Occasional standing, pushing, pulling, bending, squatting, climbing.
- Constant good overall vision and reading and close-up work.
- Frequent color perception and use of eye/hand coordination.
- Occasional use of depth perception and peripheral vision.
- Normal dexterity with frequent writing.
- Frequent hearing of normal speech, hearing/talking on the telephone, talking in person.
- Frequent decision making, concentration, and public contact.
- Some assignments may require working weekends, nights, and/or occasional overtime.
- Occasional exposure to indoor industrial conditions including heat/cold, odors, or poor ventilation.
- Regular attendance is an essential function
Knowledge of:- Network system design methods and structured system analysis.
- Personal computer, micro- and minicomputer operating systems, techniques and methods sufficient to develop procedures to carry out a variety of network operational activities.
- Network server and personal computer hardware.
- Network management and administration.
- Variety of applications software.
- Analysis techniques.
- Application Integration Systems and data dictionaries.
- SNAP based network management tools.
- Client, server, objected-oriented, data base, and network management concepts and principles.
- The operating systems software currently being used.
- Perform complex network troubleshooting and diagnostics.
- Follow oral and written instructions.
- Train network users and County departmental staff in the function and use of application software and hardware devices.
- Identify and solve complex PC and Network hardware/ software problems.
- Analyze user technical problems, evaluate alternatives, and recommend viable solutions.
- Integrate new application software into a multi-package systems environment.
- Monitor the progress of complex projects.
- Perform minor PC repairs and programming modifications.
- Use network management tools to monitor network.
- Evaluate and recommend hardware and software products.
- Plan and generate a software operating system and provide a necessary documentation to back up.
- Communicate both verbally and in writing with technical as well as non-technical persons.
- Plan and schedule hardware and/or software installation.
- Explain software support to staff.
- Train and assist subordinate personnel.
HOLIDAYS & LEAVES
VACATION
10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours).
SICK LEAVE
0.0625 hours sick leave for each paid regularly scheduled work hour. 16 days (130 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria.
HOLIDAYS
Twelve paid holidays annually plus two optional holidays.
BEREAVEMENT LEAVE
Five (5) regularly scheduled workdays.
INSURANCE
HEALTH INSURANCE
Medical Insurance - Merced County offers multiple Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units.- Anthem 500 EPO
- Anthem 1500 EPO
- Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA)
- Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA)
- County pays 100% of the premium for employees and 50% for dependent(s)
- County pays 100% of the premium for employees and 50% for dependent(s)
State Disability Insurance (SDI)
Merced County non-management employees are enrolled in the State Disability Insurance Program (SDI). Premiums for this insurance are paid by the employee. This insurance is administered solely by the State, who determines eligibility and payments. Benefit amounts are based on the quarter with the highest wages earned within the base period.
LIFE INSURANCE
County-paid Life and Accidental Death & Dismemberment Insurance- Represented Employees $10,000
Voluntary Term and Whole Life Insurance are available - premium paid by employee
RETIREMENT
DEFERRED COMPENSATION
The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable.
MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION
The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount.
EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS.
EMPLOYEE PROGRAMS
EMPLOYEE ASSISTANCE PROGRAM (EAP)
Anthem EAP services provide up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services.
EMPLOYEE TICKETS, COUPONS, and DISCOUNTS
The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more.
THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY.
For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682
Closing Date/Time: Continuous - Direct the analysis and evaluation of requests to establish new users on the County network system to include appropriate hardware needs, user access to system applications, set up of appropriate security needs and accessibility of the user to application systems functions and network data bases in a network environment.
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ABOUT THE COMPANY
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Merced County
Show moreMerced County, located in the heart of California's Central Valley, offers a unique blend of vibrant agricultural heritage and modern development. Known as the "Gateway to Yosemite," Merced County is surrounded by breathtaking natural beauty, including nearby national parks, lush farmlands, and scenic rivers. The county's strategic location provides easy access to major urban centers like San Francisco, Sacramento, and Fresno, making it an ideal hub for both business and leisure. With a diverse economy anchored by agriculture, education, healthcare, and manufacturing, Merced County offers ample opportunities for career growth and professional development. The presence of the University of California, Merced, further enhances the county's reputation as a center for innovation and research, attracting top talent and fostering a dynamic workforce.
In addition to its economic strengths, Merced County boasts a high quality of life with a strong sense of community. Residents enjoy affordable housing, a lower cost of living compared to many other parts of California, and a family-friendly environment with excellent schools and recreational facilities. The county's rich cultural heritage is celebrated through numerous festivals, farmers' markets, and community events, creating a welcoming atmosphere for newcomers. With its combination of economic opportunity, educational excellence, and a supportive community, Merced County is not just a great place to work but also a wonderful place to live and thrive.
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