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Job Description
The Job
Be an agent of change and make a difference in delivering health and wellness to millions of residents.
Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County.
The San Bernardino County Department of Behavioral Health (DBH) invites qualified professionals to apply for the position of Behavioral Health Senior Program Manager over the Juvenile Justice Programs (JJP). Incumbents report directly to a Department of Behavioral Health Deputy Director and will be part of the Youth Collaborative and Justice Involved Services (YCJIS) division. YCJIS is comprised of JJP and Children and Youth Collaborative Services (CYCS). JJP oversees Specialty Mental Health Services (SMHS) provided in collaboration with Probation. CYCS emphasizes collaboration with Children and Family Services (CFS).
This position will oversee the programs within JJP which include three (3) in-custody programs and two (2) out-of-custody programs with a total of approximately 75 staff, including three (3) managers and seven (7) clinic supervisors. Additionally, this position will oversee coordination of services in conjunction with Probation while implementing state mandates. Incumbents are responsible for the following:- Oversee daily administrative and clinical operations, ensuring compliance with federal, state, county, and department standards and other applicable regulatory requirements (e.g., National Commission on Correctional Health Care)
- Ensure Department of Health Care Services (DHCS) contract requirements are met
- Oversee two (2) Mental Health Program Manager II's and one (1) Mental Health Program Manager I and their corresponding teams
- Oversee and review processes from various agencies, including, but not limited to the Department of Health Care Services (DHCS)
- Develop and implement strategic plans and projects for the enhancement and expansion of JJP
- Manage staff performance, providing guidance, training, and support to clinical and administrative personnel within the division
- Collaborate with Probation in regard to the implementation, monitoring, and modification of jointly implemented programs
- Fill in for Deputy Director at high level meetings, making decisions based on good judgment and best practice
- Utilize information at the state level to proactively anticipate departmental needs
- Plan for and lead department initiatives while thinking outside the box and optimizing efficiency
- Additionally, this position is expected to be a subject matter expert regarding Justice Involve mandates and initiatives
*Official Title: Behavioral Health Senior Program Manager
For additional details, please refer to the Behavioral Health Senior Program Manager job description.
The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service, integrity, accountability, and trust.
DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Youth Collaborative and Justice Involved Services; Substance Use Disorder and Recovery Services; 24 Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; and the Office of Compliance. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget.
Follow this link to learn more about the Department of Behavioral Health
Follow this link to learn more about San Bernardino County
The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department.
HEALTH BENEFITS PAID TIME OFF RETIREMENT PERKS
- Medical & Dental: Family Coverage
- Vision: Zero Cost for Employee Coverage
- Premium Subsidies: Offset health costs
- Flexible Spending Account: Pre-tax account for qualified healthcare expenses
- County Paid Life Insurance
- AD&D Insurance
- DCAP Account
- Short & Long Term Disability
- Up to 4 weeks accruable vacation with Cash-Out Options*
- 80 Hours Administrative Leave (Cash-Out Option)
- 11 Days Accruable Sick Leave
- 15 Paid Holidays
- Perfect Attendance Leave: Up to 16 Hours
- Flexible Work Schedules (in some departments)
- Retirement Reciprocity (depending upon position assignment)
- Generous Pension
- 457(b) Deferred Compensation Plan
- Retirement Medical Trust Fund
- 529 Savings Plan
COUNTY PERKS
- Annual Tuition Reimbursements
- Employee Discounts
- Commuter Services
- Wellness Program
- Employee Assistance Program (EAP)
Review the job-specific Benefit Summary by following this link Summary of General Benefits
For additional Benefits details, please refer to the Memorandum of Understanding: Management Unit
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements
Applicants must meet BOTH the education and experience requirements:
EDUCATION: A completed master’s degree or doctorate degree obtained from an accredited institution in behavioral science/ behavioral health, social work, counseling, psychology, public health administration, business/public administration, hospital /healthcare administration or closely related field of study.
-- AND--
EXPERIENCE: Two (2) years of full-time management experience working in the Behavioral Health field including management of teams that include multiple disciplines. Qualifying experience must include a minimum of one (1) year of full time experience as second-level supervision (managing through subordinate supervisors and/or managers) in personnel administration, operations, budget/fiscal administration, contract development, procurement and/or data analysis and management in complex systems of care, including policy implications.
Note: Qualifying degree or coursework must have been completed at a college or university accredited by an accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied by an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.
Desired Qualifications
The ideal candidate will possess:- Exceptional communication skills, both verbal and written, to effectively interact with staff, executive leadership, and community partners
- Ability to work collaboratively across departments to achieve common goals
- Strong analytical skills to assess clinical performance data and implement necessary changes
- Strong expertise in data management principles
- Excellent leadership abilities with a proven track record of managing diverse teams
The ideal candidate will have knowledge of:- Principles and practices of management and organizational theory, including planning, organizational design, business finance, business development, project management, and organizational effectiveness
- Principles and practices of supervision, discipline, leadership, mentoring, and training
- Applicable Federal, State, and local laws, rules, and regulations relative to behavioral health with Justice Involved Youth, both in and out of custody
- Socio-economic, environmental, and cultural factors that affect behavioral health/human behavior
- Funding sources related to mental health, substance use and social services
- Principles and practices of continuous quality improvement
- Methods and techniques used in conflict management and negotiation
The ideal candidate will have the ability to:- Plan, coordinate, assign, and review the work of subordinate staff
- Work independently, prioritize work, coordinate activities and meet critical deadlines
- Oversee and contribute to the effective use of data to provide aggregate and actionable information to both executive leadership and direct care staff
- Review, analyze, interpret and summarize a variety of data and information
- Investigate and resolve disciplinary issues
- Develop cooperative and effective working relationships with others and maintain them over time
- Identify complex problems, develop and evaluate options and implement solutions
- Communicate clearly and concisely, both verbally and in writing
- Exercise discretion, objectivity, and empathy and respond with composure when dealing with vulnerable populations, and/or highly sensitive and emotional situations
- Maintain confidentiality of highly sensitive information
- Monitor and interpret budgets and other financial documents
Selection Process
Application Procedure : There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.
Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.
Technical Assistance: If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.
ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitmentfiling deadline.
Veterans' Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the Veterans' Preference Information .
For more important details, review the Applicant Information and County Employment Process .
Management Unit
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits,* please click here .
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
*Retirement benefits subject to change.
Closing Date/Time: 6/6/2025 5:00 PM Pacific -
ABOUT THE COMPANY
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San Bernardino County
Show moreSan Bernardino County is located in the heart of Southern California, home to over 2 million residents, encompassing 20,160 square miles from the Nevada State line and the Colorado River to the LA County line. This gives San Bernardino County a diverse climate and geography, from mountains as high as 11,502 feet, to the desert as low as 181 feet, and beautiful valleys in between. Pristine lakes and rivers, snow-capped mountain resorts, flowering deserts, and many other family-oriented recreational attractions take advantage of the natural assets of the area, most within an hour's drive. Families enjoy affordable housing, excellent schools, colleges and universities, and easy access to airports, hospitals, libraries, and parks. The County provides a safe, clean and healthy environment for residents. A variety of shopping and business opportunities abound, in this, the largest County in the contiguous United States.
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