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Job Description
Examples of Duties
Extra-Help employees are not entitled to County benefits and are limited to a maximum of 25 hours per week.
Please Note:
Bilingual (English/Spanish) Required for certain positions.
California Driver's License Required for certain positions.
Experience working with seniors and telephone skills are highly desirable.
Duties may include, but are not limited to the following:
- Locate and identify citizens in need of community services.
- Identify and research available community resources.
- Maintain current knowledge of programs.
- Provide other needed assistance within the scope of the information concerning appropriate services and eligibility requirements.
- May assist in publicizing various services.
- Perform detailed assessment of program eligibility.
- Assists in completion of various programs applications and forms.
- Perform other related duties as required.
Minimum Qualifications
Education:
Equivalent to graduation from high school.
Experience:
One (1) year clerical experience or experience involving public contact is required. Experience working with seniors and telephone skills are desirable.
Selected applicant must be able to pass fingerprint and background check.
Essential Functions
ESSENTIAL FUNCTIONS
- Communicate effectively with others in person, over the telephone, and in writing.
- Frequent operation of personal computer and other modern office equipment.
- Respond appropriately to situations.
- Locates and identifies citizens in need of community resources.
- Identifies and researches available community resources.
- Perform simple clerical work.
- Repetitive motion, sitting for long periods, walking.
- Occasional standing, pushing, pulling, bending, squatting, climbing.
- Lifting - Frequently 5 pounds or less; occasionally 5 to 30 pounds.
- Constant good overall vision and reading and close-up work.
- Frequent color perception and use of eye/hand coordination.
- Occasional use of depth perception and peripheral vision.
- Frequent hearing of normal speech, hearing/talking on the telephone, talking in person.
- Frequent decision making, concentration, and public contact.
- Some assignments may require working weekends, nights, and/or occasional overtime.
- Occasional exposure to noise; occasional contact with dirt, dust, indoor/outdoor cold and heat; occasional exposure to varied weather conditions.
- Regular attendance is an essential function.
Knowledge of:- Governmental programs relating to senior citizens and other community residents.
- Community Resources.
- Problems, needs and attitudes of senior citizens and other community residents.
Ability to:- Communicate effectively with senior citizens and other community residents.
- Conduct individual and group presentations.
- Establish and maintain effective relationships with those contacted during the course of work.
- Read, write and understand English.
FAMILY CARE LEAVE
Family Care Leave applies to all employees who work 1250 or more hours in any twelve month period.
HEALTH PLANS AND LIFE INSURANCE
Extra-help employees are not entitled to County-paid medical, dental, vision, life insurance, Employee Assistance Program benefits and are not eligible to participate in the Deferred Compensation Plan.
JURY DUTY
Extra-help employees are not entitled to pay or receive reimbursement from the County for Jury Duty.
PAID TIME BENEFITS
Extra-help employees are not entitled to paid bereavement,vacation, or holidays.
PAID SICK LEAVE
Extra-help employees are entitled to accrue up to five (5) paid sick days (40 hours) in a 12-month period.
SOCIAL SECURITY
Extra-helpemploymentearningsare not covered under Social Security. Merced County provides an alternate plan - Public Agency Retirement Services (PARS) - for extra-help employees who are otherwise not eligible for participation in the County'sretirement system.
COMPENSATION/UNEMPLOYMENT INSURANCE:
The County does provide benefits to those eligible under the State Workers Compensation and Unemployment Insurance statutes.
THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY.
For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682.
Closing Date/Time: Continuous - Locate and identify citizens in need of community services.
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ABOUT THE COMPANY
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Merced County
Show moreMerced County, located in the heart of California's Central Valley, offers a unique blend of vibrant agricultural heritage and modern development. Known as the "Gateway to Yosemite," Merced County is surrounded by breathtaking natural beauty, including nearby national parks, lush farmlands, and scenic rivers. The county's strategic location provides easy access to major urban centers like San Francisco, Sacramento, and Fresno, making it an ideal hub for both business and leisure. With a diverse economy anchored by agriculture, education, healthcare, and manufacturing, Merced County offers ample opportunities for career growth and professional development. The presence of the University of California, Merced, further enhances the county's reputation as a center for innovation and research, attracting top talent and fostering a dynamic workforce.
In addition to its economic strengths, Merced County boasts a high quality of life with a strong sense of community. Residents enjoy affordable housing, a lower cost of living compared to many other parts of California, and a family-friendly environment with excellent schools and recreational facilities. The county's rich cultural heritage is celebrated through numerous festivals, farmers' markets, and community events, creating a welcoming atmosphere for newcomers. With its combination of economic opportunity, educational excellence, and a supportive community, Merced County is not just a great place to work but also a wonderful place to live and thrive.
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