Job Description
Requirements
MOS Codes: 17D1A (Air Force) 255N (Army)
Education and Experience: Bachelor's Degree or higher in Computer Science, Management Information Systems, Computer Engineering or related field and five (5) years of IT networking experience; or an Associate's Degree in Computer Science, Management Information Systems, Computer Engineering or related field and ten (10) years of network administration experience.
Licenses and Certificates : Valid Texas Class "C" Driver's License or equivalent issued by another state by time of appointment. Microsoft Certified IT Professional (MCITP) certification required within six (6) months of appointment.
Special Requirements: Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check within the first six months of appointment and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and/or termination of employment; Felony convictions, Felony deferred adjudication, Class A or B Misdemeanor deferred adjudication, Class A or B Misdemeanor convictions, and/or open arrest warrants for any criminal offense (Felony or Misdemeanor), and family violence convictions.
General Purpose
Under general direction, lead, plan, develop, supervise and control computer networks and other data communication devices of a large and complex municipal department and provide the administration and technical support of the application and network software.
Typical Duties
Lead the operations team in the design and review of new network systems and hardware. Involves: Oversee the installation/configuration, operation, and maintenance of network systems, hardware, software, and related infrastructure. Assist in conducting capacity planning of existing and new network systems. Direct the deployment of large-scale network infrastructure and systems. Configure hardware, peripherals, services, settings enforcing security access to data, identifying device access paths and availability in accordance with standards, project, and operational requirements. Maintain installation and configuration procedures and support system standards. Evaluate new network systems, applications, and hardware. Assist team with daily system monitoring, verifying the integrity and availability of all hardware, network resources, systems, and key processes. Analyze security monitoring to identify any possible intrusions. Examine network systems and application logs and verify completion of scheduled jobs such as backups. Ensure that data center environmental and monitoring equipment is maintained. Lead the Network team and confer with various departments. Mentor and cross-train team members on existing and new technologies. Ensure procedures adhere to organizational goals and objectives.
Serve as project manager in network administration for complex operating systems. Involves: Develop, document, communicate, and enforce a network technology policy. Coordinate projects by collaborating with network administrators on business applications to ensure availability, reliability, and scalability of the network systems to meet day to day operations. Evaluate and prioritize the maintenance and development of all infrastructure systems, including LAN's, WAN's, Internet, Intranet, security, telephony, and wireless. Review data center/server room security features, including HVAC control, environmental alarms, and access restrictions.
Administer, monitor and analyze network performance. Involves: measuring computer, server and network resource performance and availability; using system software analysis programs and preparing reports of the analysis; analyzing traffic flow and volume on the networks; and adjusting network parameters to improve performance, minimize transmission errors and data collisions, and optimize user response times. Schedule and execute equipment repairs, preventative maintenance, and network changes with minimal end user disruption per the guidelines of the Environmental Change Control Process. Create and support Quality of Service (QoS) on the network.
Oversee the maintenance of network systems functionality. Involves: Identify and develop network systems documentation and training materials. Assist in implementing network upgrades, maintenance fixes and vendor supplied patches. Administer on-going performance tuning and resource optimization. Resolve escalated network issues and ensure timely responses are provided to customers. Ensure firmware patches and upgrades are made on a regular basis and administrative tools and utilities are upgraded. Evaluate and recommend modifications to network environment to improve efficiency, reliability, and performance.
Perform related duties as required. Involves: Perform related managerial or supervisory duties as required within the department. Perform duties of supervisor or coworkers if necessary to ensure continuity of operations during absences. Advise supervisor in a timely manner of situations or issues that have or could lead to deviation from expected results and recommend appropriate solutions or options.
General Information
For complete job specification, click here.
Note: This is an unclassified contract position
Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.
Please note: Applicants with a foreign degree must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit www.naces.org/members for more information.
A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.
To qualify for this position, the required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.
Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.
Determined by agreement
Closing Date/Time: 6/10/2025 11:59 PM Mountain