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Job Description
CAREER DESCRIPTION
PERMIT TECHNICIAN
SALARY INFORMATION
In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date:
Effective June 27, 2025 - 4.00% increase
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC
This recruitment is being held to establish an open eligiblelist to fill current and future Permit Technician vacancies within OC Public Works. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
DEADLINE TO APPLY
Qualified applicants are encouraged to apply immediately, as the recruitment will close on
Tuesday, July 8, 2025 at 11:59 PM (PST).
OC PUBLIC WORKS
OC Public Works provides services on a regional basis to unincorporated areas, cities, and other County agencies and departments. The primary mission of the department is to protect and enrich the community through the sustainable delivery of projects and services. OC Public Works’ guiding principles are safety, integrity, quality, teamwork, and adaptability.
OCPW is a unique County department comprised of ten (10) service areas: Administrative Services; Agricultural Commissioner/Sealer of Weights & Measures; OC Construction; OC Development Services; OC Environmental Resources; OC Fleet Services; OC Facilities Design & Construction; OC Facilities Maintenance; OC Infrastructure Programs; and OC Operations & Maintenance.
OC DEVELOPMENT SERVICES
OC Development Services oversees the planning and development entitlement requirements for private and public projects within the County’s unincorporated areas. This includes permit processing, inspection services and management of zoning, building and code regulations - all to ensure safe and responsible property development and community standards. OC Development Services is a service area for OC Public Works.
For more information on OC Public Works click here .
For more information on the County of Orange click here .
THE OPPORTUNITY
The Permit Technician will serve as the main point of contact in which the public interfaces with the County in the Permitting Division. Incumbents are required to possess an understanding of state laws, codes, and ordinances that apply to land use and development. Incumbents also have primary responsibility for frontline processing of permit applications and will be required to provide exceptional customer service to various agencies, the public, and County employees. The Permit Technician must have the ability to act independently, and guide members of the public and County employees in interpreting rules, regulations, policy and procedures related to zoning, building, and subdivision ordinances and attendant regulations.
The Permit Technician's job duties include, but are not limited to:- Reviewing, reading, interpreting, and explaining laws, codes, and ordinances to members of the public, County employees and representatives from outside agencies pertaining to County land use, construction, and permitting processes
- Communicating effectively in person, on the telephone, and in writing to provide responsive and exceptional customer service
- Serving as the first point of contact for processing various land use, development, and construction permits to the public, property owners, developers, and construction professionals
- Calculating various types of fees using County established fee schedules
- Reviewing architectural and structural drawings and other construction specifications to determine if such documents may be accepted for building and zoning review
- Using computer software systems such as mapping tools, Land Management System, and other database systems such as excel spreadsheets and Microsoft Office applications
- Providing in-person and online support to internal and external customers
- Issuing various private property and right-of-way permits such as building, grading, and encroachment permits
- Participating in external site visits
- Reviewing and approving less complex projects
DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
In addition to the minimum qualifications, the ideal candidate will possess knowledge and/or experience in the following core competencies:
Technical Experience | Technical Knowledge- Strong computer skills and knowledge of Microsoft Office software programs, and office equipment
- Interpreting maps, building plans, design plans, specifications and working plans related to Planning and Land Use, Applications and Permits
- Understanding and applying building code, zoning and land use rules and regulations, and other State and County ordinances
Customer Service- Strong customer service skills for internal and external customers
- Interacting with customers for prolonged periods of time at the permitting counter, over the phone, or via email (online portal)
- Exercising tact, good judgment, and patience in assisting the public
- Works well in a team environment
Oral | Written Communication Skills- Accurately and concisely exchanging information with others, both orally and in writing
- Comprehending and interpreting technical material related to the job and catering the information appropriately to the receiving audience
- Asking questions, listening for information, responding to customers, and entering data and notes into an automated permitting system
MINIMUM QUALIFICATIONS
Click here to learn more about the minimum qualifications for the Permit Technician classification as well as the physical, mental, environmental, and working conditions.
RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all applications to identify qualified applications. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition.
Structured Oral Interview | SOI (Weighted 100%)
Applicants will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
ADDITIONAL INFORMATION
EMAIL NOTIFICATION
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .
FREQUENTLY ASKED QUESTIONS
Click here for additional Frequently Asked Questions.
Questions? For specific information pertaining to this recruitment, contact Sarah Correa at 714-667-9667or by email at sarah.correa@ocpw.ocgov.com
EEO INFORMATION
Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 7/8/2025 11:59 PM Pacific -
ABOUT THE COMPANY
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County of Orange
Show moreDiscover a Fulfilling Career at the County of Orange
With a population of over 3 million residents and 34 cities, Orange County is a thriving community known for its beautiful beaches, diverse culture, and strong economy. As the third-largest employer in the county, the County of Orange offers over 18,000 employees the opportunity to make a difference in their community and build a fulfilling career in public service.
As a County of Orange employee, you will have the chance to work in a variety of departments, each providing vital services to our community. From law enforcement and healthcare to public works and environmental protection, there is a wide range of career paths to explore. And with opportunities for advancement and professional growth, you can build a long and rewarding career with us.
As a top employer in the region, the County of Orange is committed to providing our employees with excellent benefits, including a competitive salary, flexible work schedules, and outstanding healthcare coverage. We also offer opportunities for career development and training, ensuring that our employees have the skills and knowledge they need to succeed.
Whether you're just starting your career or looking for a new challenge, the County of Orange is a great place to work. With a supportive and collaborative work environment, a commitment to excellence, and opportunities for growth and advancement, we invite you to join our team and make a difference in your community.
Community Impact:
Working for the County of Orange means you will have the opportunity to make a meaningful impact in your community. Whether you're providing critical services to residents, protecting the environment, or maintaining public safety, your work will make a difference in the lives of those around you.
Employee Wellness:
At the County of Orange, we prioritize our employees' well-being. We offer telecommuting options, generous health benefits, and wellness programs to promote work-life balance. We believe that by taking care of our employee’s health and well-being, we can help them excel in their careers while still enjoying their personal lives and taking care of their families.
Innovation:
The County of Orange is committed to embracing new technologies and innovative approaches to service delivery. We encourage our employees to think creatively and find ways to improve our processes and systems. If you're someone who loves to problem-solve and think outside the box, you'll find a supportive and dynamic environment here.
Collaboration:
Collaboration is key to our success at the County of Orange. We value teamwork, communication, and mutual support, and we work together across departments and functions to achieve our goals. If you're someone who enjoys collaborating with others and building strong relationships, you'll find a welcoming and inclusive community here.
Equality:
At the County of Orange, we are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Our Equity Policy reflects this commitment and guides our efforts to promote equity, diversity, and inclusion in everything we do.
Career Advancement:
The County of Orange is dedicated to helping our employees grow and advance in their careers. We offer a variety of training and development opportunities to help our employees reach their full potential. If you're looking for a place to build a long and fulfilling career, the County of Orange is an excellent choice.
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