Staff Services Coordinator

About the Opportunity

This recruitment will close after 50 applications have been received. ABOUT THE POSITION Under the supervision of the Compliance Manager, the Staff Services Coordinator within the Compliance, Privacy, and Ethics Division will oversee the Staff Services Analysts, while also supporting the Mental Health Clinician IIIs with non-clinical tasks. The team provides support and technical assistance to the BHRS Mental Health and Substance Use Disorder departments in the areas of ethical and compliance standards, maintaining member privacy, State and internal audits, and training. Our customers are BHRS and contract provider agency staff, from line and support staff through Senior Leadership. Our goal is to support our customers in meeting BHRS members’ needs and maintaining high standards and compliance with all regulatory requirements. This position will be involved with staff throughout the department and contract provider agencies and requires effective oral and written communication skills, the ability to work within a team framework and multicultural knowledge, skills, and experience. This person will also work closely with Senior Leadership on compliance processes. Other desirable qualities include the ability to maintain accurate, well-organized records, and an understanding of the guidelines and regulations to which BHRS is held. Knowledge and experience using electronic health records, spreadsheets and database software are extremely important to success in this position. This recruitment is being conducted to fill one (1) vacancy for Behavioral Health and Recovery Services and establish an eligible list to fill future full-time vacancies. Stanislaus County adheres to all Public Health Orders and is committed to providing a safe and healthy work environment. To view the current Public Health orders, please visit the California Department of Public Health website here for more information.
To learn more about the Behavioral Health and Recovery Services department, Click Here .

Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Mid-Management/Supervisory bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab.

Typical Tasks

• Provide positive leadership and guidance to staff to ensure quality performance.
• Assist the Manager with direct supervision, staff development, training, and performance evaluation of Staff Services Analysts.
• Analyze and interpret complex written materials such as regulations, policies, procedures, and State/Federal legislation.
• Conduct Compliance Program assessments and various Risk Assessments.
• Develop and Monitor Annual Compliance Work Plan with Manager support.
• Present internal/external audit findings and recommendations to various committees.
• Develop and monitor internal reports using compliance software.
• Review privacy and compliance reports prior to submission to various entities.
• Update General Compliance Training as appropriate and co-facilitate training with Training Department.
• Update Compliance Plan and policies to reflect current, updated regulations/requirements.
• Monitor the Compliance Hotline.
• Support staff in developing and running the Compliance & Ethics Week campaign.
• Assist in drafting newsletters and additional training resources.
• Participate in various meetings/conferences in/out of county.
• Complete compliance and privacy trainings as assigned.

Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience)

KNOWLEDGE

• Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, and transcription, designing forms, and workplace terminology.
• Management & Leadership - Knowledge of effective leadership, direction and supervision.
• Law and Government - Knowledge of laws, government regulations, and agency rules.
• Project Management - Knowledge of principles and practices for Project Management and techniques of assessing workflow output.
• Demonstrate intermediate/advanced proficiency in developing and modifying Microsoft Excel spreadsheets and proficiency with Microsoft office packages such as Word and PowerPoint.

SKILLS/ABILITIES

• Communicate Effectively - Orally and in writing, in order to make presentations and recommendations to individuals, groups and public boards.
• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Instructing - Teaching others how to do something.
• Interpersonal Relationships - Developing and maintaining interpersonal relationships with internal and external stakeholders.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Management of personnel resources - Motivating developing, and directing people as they work, identifying the best people for the job.
• Monitoring - Monitoring / Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Negotiation - Bringing others together and trying to reconcile differences.
• Reading Comprehension.
• Strategic Planning - Establish goals and objectives, participate in strategic planning and outcome measurement.
• Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
• Time Management - Manage tasks appropriately to accommodate multiple deadlines.
• Demonstrate attention to detail.
• Maintain accurate records.
• Effectively motivate others to follow-up on tasks, issues, and problems.
• Ability to sit at a desk for extended periods of time.
• Ability to lift, bend, stoop and reach overhead; and push, pull, squat, twist and turn.
• Demonstrate proficiency in using grammar, punctuation, and spelling effectively.
• A strong commitment to and demonstrated skills in provision of culturally competent services to diverse populations, consistently utilizing multicultural skills, knowledge, and experience.

We recognize your time is valuable, please only apply if you meet the following required qualifications.

EDUCATION AND EXPERIENCE

• Bachelor's degree in Public Administration, Business Administration, Social Work, Psychology, Counseling, or a related field; AND
• One (1) year of experience performing duties such as data analysis, program development, regulation review, and project coordination in a classification comparable to a Stanislaus County Staff Services Analyst; OR
• One (1) year of supervisory experience in a public or private agency performing duties involving contracts, organizing events (conferences, presentations, and trainings), data analysis, or regulation review.

Progressively responsible experience in a related area may be substituted for the required education on a year-for-year basis. Proof of education must be attached for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-525-7339 or email recruitments@stanbhrs.org to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification.

Application and Selection Procedures

APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS
Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.

• Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.
• Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position.
• Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.
• Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months.

TENTATIVE RECRUITMENT SCHEDULE
Application Deadline: 50 applications July 1, 2025
Oral Examination: Tentatively the week of July 14, 2025

Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions.
Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org
Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627

Benefits associated with this position can be found at Benefits Summary.

Closing Date/Time: 7/1/2025 5:00 PM Pacific

• 

• Stanislaus County

• (209) 525-6341

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