CONSUMER & BUSINESS AFFAIRS SUPERVISOR, OFFICE OF LABOR EQUITY/ EMERGENCY APPOINTMENT HOMELESSNESS
- Salary: $89,707.68 - $120,888.00 Annually USD Annually
- Salary Top:120888
- Full Time
- Administrative Analysis and Research
- Clerical and Administrative Support
- Emergency Management
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Job Description
Position/Program Information
TYPE OF RECRUITMENT:
OPEN COMPETITIVE - EMERGENCY
FILING PERIOD :
Applications will be accepted from Wednesday, June 25, 2025, at 8:00 a.m. (Pacific Time) until Friday, June 27, 2025, at 5:00 p.m. (Pacific Time).
EXAM NUMBER:
CA1668G-EA
The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance abuse. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.
The Department of Consumer and Business Affairs Office of Labor Equity Bureau, Wage Enforcement Division is seeking qualified candidates to fill a permanent emergency Consumer and Business Affairs Supervisor vacancy related to the homelessness crisis.
Under the emergency order, applicants who meet all the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.
During your initial work period , you will be assessed on your work performance. This assessment will be weighted 100%.
Those who successfully pass the assessment will be considered for permanent appointment to Consumer and Business Affairs Supervisor.
Essential Job Functions
The Consumer and Business Affairs Supervisor will be responsible for includes but not limited to:
Assists higher level staff in formulating and developing plans, policies and projects concerning a specialized consumer related services program.
Assists in the recruitment and hiring of subordinate staff for specialized consumer related service programs.
Plans, evaluates and directs the work of the staff supervised.
Supervises the delivery of consumer services to the public.
Participates in the resolution of complex and sensitive consumer related service matters.
Supervises the referral of complaints and correspondence to other agencies.
Develops and maintains liaison with various agencies and organizations, including County departments, local, State and Federal agencies, community agencies, and other concerned parties, both public and private.
Carries out special studies and projects related to the delivery of services to the public on consumer related service matters and specialized consumer protection programs.
Develops programs and materials for the training of staff and volunteers and conducts classes for the public and others on consumer related service matters.
Represents the department at major speaking engagements in matters concerning consumer related service matters.
Acts for the Chief Consumer Affairs Representative in the latter's absence.
Requirements
MINIMUM REQUIREMENTS:
OPTION 1
One year of experience in the County of Los Angeles as a Consumer Affairs Representative III.
OPTION 2
Four years of paid or unpaid experience assisting the public in connection with consumer complaints, court procedures, dispute settlement or mediation issues. One year of the required experience must have involved the supervision of others engaged in such work.
You MUST meet one of the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.
NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED FOR THIS EXAMINATION.
WITHHOLD INFORMATION:
No withholds will be allowed. Required experience must be fully met and clearly indicated on the application on the last day of filling.
EXAM CONTENT
Before the end of your initial assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.
Additional Information
APPLICATION AND FILING INFORMATION
Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information
Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add DCBAExams@dcba.lacounty.gov , JEstrella@dcba.lacounty.gov , as well as noreply@governmentjobs.com and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. The Department will not consider missed email notifications as an acceptable reason to authorize additional time to complete the application.
You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.
Plan to submit your online application well in advance of the above stated deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment .
Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.
SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For applicants who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications. For more information, please contact the specific libraries directly.
LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL CLASS:
Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
NO SHARING OF USER ID AND PASSWORD:
All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.
FAIR CHANCE INITIATIVE FOR HIRING ORDINANCE (FCIHO)
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction histor y unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
CALIFORNIA RELAY SERVICES PHONE:(800) 735-2922
ADA COORDINATOR PHONE:(213) 948-2895
TELETYPE PHONE NUMBER:(800) 899-4099
ALTERNATE TELETYPE PHONE NUMBER:(800) 897- 0077
DEPARTMENT CONTACT
Department Contact Name: DCBA Exams
Department Contact Phone: (213) 712-5473
Department Contact E-mail: DCBAExams@dcba.lacounty.gov
For detailed information, please click here
Closing Date/Time: 6/27/2025 5:00 PM Pacific -
ABOUT THE COMPANY
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Los Angeles County
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With a population of more than 10 million people and 88 cities, Los Angeles County has more residents than any county in the nation.
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