Senior Network Support Analyst - Enterprise Infrastructure*

The Job

The Innovation and Technology Department (ITD) is accepting applications for Senior Network Support Analyst* for the Enterprise Infrastructure Division.

This position requires extensive knowledge and expertise to support County Wide Area Networks and Local Area Networks for the Innovation and Technology Department (ITD). The Senior Network Support Analyst assumes a County-wide role for advanced routing, enterprise switching, and wireless networks with developing best practices in meeting specific network design goals. The position is responsible for configuring, installing, and supporting enterprise class networking hardware, software and other networking resources; troubleshooting performance and security issues and using the latest networking diagnostics tools.

This is the advanced working level in the Systems Support Analyst series. Incumbents in this class are expected to have advance level knowledge in Layer3 and Layer2 networking and best practices.

*Official job title: Systems Support Analyst III. For a more comprehensive listing of job duties for this classification, please refer to the Systems Support Analyst III job description.

EXCELLENT BENEFITS!

Health Benefits

Paid Time Off

Retirement

• Medical and Dental: family coverage
• Vision: Employee Coverage
• Premium Subsidies to offset health costs
• Flexible Spending Account (FSA): Pre-tax account for qualified healthcare expenses

• Up to 4 weeks accruable vacation with cash-out options
• 11 days accruable sick leave
• 15 paid holidays
• Perfect attendance leave
• Flexible work schedules (in some departments)

• Generous Pension
• Retirement reciprocity may be available
• 457(b) Deferred Compensation Plan
• Retirement Medical Trust Fund

DCAP Account - County Paid Life Insurance - AD&D Insurance 529 Savings Plan -Short & Long Term Disability - Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement
For additional information review the Benefits Summary for the Administrative Services Unit Learn how you can increase your base pay with the Modified Benefit Option (MBO) Summary for the Administrative Services Unit To view additional details, explore the Teamsters MOU

CONDITIONS OF EMPLOYMENT

Pre-employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.

Availability: Must be available to work On-Call in a 24 hours/7 days a week environment. Incumbents may occasionally work evenings, weekends, and holiday hours.

Physical: Position requires multiple repetitive motions and the ability to lift at least 50 pounds.

Travel: Travel throughout the county may be required and employees will be required to make provisions for such transportation.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

REQUIRED EXPERIENCE: Three (3) years of work experience, within the last five (5) years, working with or troubleshooting enterprise class networks, which includes experience with configuring switches and/or routers.
Must include experience in at least three (3) of the following system technologies:

• Network Architecture (Ethernet Circuits, Local Area Networks, etc.)
• Wireless Network Platforms (Wireless Access Points, etc.)
• Network Router and Switch Platforms (Cisco Catalyst, ISR, Nexus, etc.)
• Routing Protocols (Static, EIGRP, etc.)
• Network Security Platforms (VPN, Firewalls, etc.)

-A ND-

REQUIRED EDUCATION : Thirty (30) semester (45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field. A list of coursework must be submitted with the application.

Substitution: One (1) additional year of qualifying work experience may substitute for the education requirement.

Desired Qualifications

The ideal candidate will have the following:

• Experience configuring and installing Cisco and Meraki Equipment
• Ability to analyze complex network systems to troubleshoot problems and make improvements
• Work well in a collaborative team environment
• Be able to work on multiple projects and assignments at the same time in an organized manner

Selection Process

Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure :
Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitmentfiling deadline.

Veterans' Preference:
Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the Veterans' Preference Information (Download PDF) .

For more important details, review the Applicant Information and County Employment Process .

Administrative Services Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits, please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

Closing Date/Time: 7/25/2025 5:00 PM Pacific

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• San Bernardino County

• 9093878304

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