Behavioral Health Manager - Quality Assurance Performance Improvement (QAPI)

Napa County
Napa, California United States  View Map
Posted: Jul 24, 2025
  • Salary: $155,604.80 - $188,760.00 Annually USD
  • Full Time
  • Administration and Management
  • Public Health
  • Job Description

    The Napa Valley

    Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage.

    Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities.

    The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small-town living and big city amenities.

    Napa County as an Employer

    As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE. .

    The Position

    Napa County is reshaping its behavioral health system as part of California’s Behavioral Health Transformation (BHT), with a focus on equity, accountability, and impact. As part of this transformation, we are seeking a strategic and driven leader to serve as Behavioral Health Manager (QAPI), overseeing all managed care quality functions for the Mental Health Plan (MHP) and Drug Medi-Cal Organized Delivery System (DMC-ODS). This includes Quality Assurance, Quality Improvement, Utilization Review, Final Rule compliance, data reporting, and documentation oversight. The QAPI Manager leads a team of 15, including analysts, UR clinicians, and quality improvement staff.

    This role ensures behavioral health services are compliant, well-documented, and audit-ready. The Manager drives quality strategy across systems, aligning local improvement efforts with statewide initiatives such as BH-CONNECT, EQRO, and BHSA planning. Responsibilities include supporting strengthening documentation standards and strengthening Medi-Cal claiming and documentation.

    The ideal candidate brings strong leadership, working knowledge of Medi-Cal regulations, and experience managing multidisciplinary teams. They are solutions-oriented, collaborative, and ready to support a talented QAPI team that has shown resilience and commitment during a period of rapid change.

    Key qualifications:
    • Experience managing behavioral health quality, compliance, or managed care operations
    • Understanding of Medi-Cal regulations and performance standards
    • Ability to align quality efforts across programs and support regulatory compliance
    • County behavioral health experience strongly preferred

    This recruitment is being conducted to fill one full-time vacancy. The list established by this recruitment may also be used to fill current and future full-time, part-time, limited term, and extra help vacancies for up to one year.

    Click here to learn more about HHSA's commitment to learning and serving!

    Memorandum of Understanding (MOU) Agreed Salary Increases and Winter Time Off:
    • 3.5% COLA increase effective 7/1/2026
    • 32 hours of Winter Time Off (WTO)


    POSITION REQUIREMENTS

    Experience and Education:
    Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

    Experience:
    Five years of increasingly responsible professional program experience in a behavioral health, social service, or human services program including three years of administrative and supervisory responsibility.

    Education:
    A Master's degree in social work, clinical or counseling psychology, public administration, public health, human services or a related field is required.

    License or Certificate:
    • Possession of a valid driver’s license.
    • Possession of a valid license issued by the State of California as a Clinical Social Worker, Clinical Psychologist, Registered Nurse, or Marriage and Family Therapist is desirable.


    *Any license, certification, registration, or appointment required for this position shall be maintained (i.e., active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position.

    THE RECRUITMENT PROCESS
    1. Applications will be accepted on-line until the current vacancy is filled.
    2. Applications will be reviewed for verification of possession of one of the required licenses and supplemental questions reviewed as they are received until the current vacancy is filled.

    3. The most qualified candidates from the scoring of the supplemental questions will be invited for an Oral Panel Interview on a continuous basis until the current vacancy is filled. The most qualified candidates from the oral panel interview will be placed on the eligibility list for up to twelve months.
    Human Resources reserves the right to make changes to the recruitment process and schedule at any time.

    Example of Duties

    Review the full job descriptions including the example of duties and job requirements, here: BEHAVIORAL HEALTH MANAGER.

    Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102).

    Benefits
    Learn more about the benefits package for this position here.

    ADA Accommodation
    Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303.

    Napa County is an Equal Opportunity Employer.

    MANAGEMENT CLASSIFIED EMPLOYEE BENEFITS INFORMATION

    SALARY -
    Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually.

    ADDITIONAL BENEFITS INFO -
    Click here for additional benefits information forManagement ClassifiedEmployees:
    https://www.countyofnapa.org/DocumentCenter/View/25879/Benefits-Summary---Management-Classified-Employees

    THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS

    EMPLOYMENT INFORMATION

    PHYSICAL STANDARDS -
    Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination.

    FINGERPRINTING -
    All employees hired into allocated positions or extra help positions will be fingerprinted.

    Closing Date/Time: Continuous
  • Special Instructions

    Continuous
  • ABOUT THE COMPANY

    • Napa County
    • Napa County

    The Napa Valley - Internationally known for its fine wines, exciting restaurants and world-class resorts, is home to 130,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage.

    Located in the heart of California’s preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities.

    The Napa Valley’s strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.

    The County of Napa is a highly respected employer within the local community as well as throughout the region. We offer rewarding and challenging work, flexible hours, competitive salaries, a comprehensive benefits package and tremendous opportunities for career growth. At the County of Napa we truly value our employees and are committed to diversity in our family-oriented environment. This is why we are the Employer of Choice for more than 1,300 employees.

    As an organization, the County is dedicated to improving the lives of our citizens and reflecting the best of the community’s values: integrity, accountability, and service.


    Please visit our career page for current opportunities: www.napacountycareers.com

    A general law county, Napa County is governed by a five-member Board of Supervisors elected by district for four year terms. The Board of Supervisors appoints a County Executive Officer who is responsible for providing overall management for the County’s operations, including day-to-day supervision of the County’s appointed department heads.

    Napa County has a budget of over $454 million and has enjoyed relative financial stability in recent years compared to many agencies. More than 1,300 county employees provide services to the public through 17 departments—5 managed by elected officials and the remainder managed by a department head appointed by the Board of Supervisors based on the recommendation of the County Executive Officer. County services include land use permitting, road maintenance, social services, public safety, elections, public health, behavioral health, environmental management, airport operations, library services, emergency operations and dozens of other pro-grams that benefit County residents. As an organization, Napa County is dedicated to improving the lives of its residents and reflecting the best of the community’s values: integrity, accountability and service.

     

     

     

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