Full-time position available with the Water Department, Remittance Division, located at 4800 E 63rd St.
Salary Range: $24.77/hour
Normal Work Days/Hours: Monday-Friday 7:30 a.m.-4:30 p.m.
Application Deadline Date: August 19, 2025
Responsibilities
- Supervises staff responsible for resolving missing and misapplied payments, credit balance refunds, and suspense account activity; provides oversight and guidance to ensure timely and accurate resolution of complex issues.
- Performs daily reconciliation of credit card payments received via web and IVR systems, identifying and resolving discrepancies such as missing, duplicate, or misapplied transactions.
- Prepares and reconciles daily financial reports, including cash flow, receipt totals, and accounts receivable activity; investigates and resolves imbalances to ensure accuracy.
- Compiles and submits monthly financial reports by consolidating daily data to provide a complete and accurate summary of financial activity.
- Prepares and files monthly sales tax with the State of Missouri, ensuring compliance with local and state regulations.
- Submits finalized monthly financial reports to the Remittance Manager and Finance staff for use in financial processing and related accounting functions.
- Oversees resolution of complex or escalated customer payment issues by guiding staff, analyzing contributing factors, and collaborating with Remittance leadership
- Identifies and resolves unapplied payment discrepancies by cross-referencing financial reports and transaction records, ensuring accurate allocation and integrity of payment data.
- Flags anomalies for supervisory review and proactively recommends workflow or process improvements to enhance efficiency and accuracy.
- Evaluates financial and revenue reports to identify opportunities for improving accuracy, clarity, and structure, and recommends enhancements to support more effective reporting and decision-making.
- Analyzes DBAL, GENL, AGED, and VRFY reports to identify inconsistencies or reporting errors and coordinates corrections or escalations as needed.
- Provides backup support for IJA, sludge, and RCD payment tracking and reconciliation.
- Acts as a back up to Cash Operations Supervisor.
- Performs related duties as required.
Qualifications
REQUIRES an accredited Bachelor's degree in accounting, business administration, or a related subject area and 2 years of experience in entry-level, professional accounting work; OR an equivalent combination of qualifying education and experience.
Preference will be given to candidates with at least two years of experience in financial reporting and payment reconciliation within accounting or finance operations, including accounts receivable or accounts payable. Strong proficiency in Microsoft Excel is required, with experience creating and maintaining detailed reports. Other Information
URGENT!!! CRITICAL RECRUITMENT INFORMATION Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.
In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.
Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.
The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.
If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.
The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our
EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to
accommodations@kcmo.org .
If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions.
(DOD) 38 U.S. Code • 4211).