SCHEDULE CHECKING SUPERVISOR

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Supervises personnel in field data collection of transit service data to support Metro's National Transit Database reporting mandate.

Recruitment Timelines: Interviews are projected to be scheduled for the week of September 15, 2025. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.
Please be aware that only the first 100 applicants will be guaranteed consideration for this position. Be sure to submit your application promptly, as the bulletin will close once 100 applications are received.”

Examples of Duties

• Directs the daily oversight of department operations through the review of employee work and facilitating necessary training

• Oversees the collection of transit service data from field assignments

• Monitors and evaluates quality of computerized schedule checking data

• Maintains computerized data collection system and writes system instructions

• Develops and maintains computer listing of checks conducted

• Establishes weekly checking programs and assignments to ensure transit service data needs are met

• Conducts bidding process and awards bids to Schedule Checkers

• Verifies and monitors daily pay time and mileage submittals

• Conducts field supervision for quality control and to ensure compliance with Metro rules and regulations

• Oversees the maintenance of personnel records, including updating of vacation, holidays, sick, miss-outs, and discipline records

• Supervises and trains subordinates

• Accounts for subordinates and personal compliance with all of Metro's safety rules, polices, and procedures

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Associates Degree in Computer Information Systems

Experience

• Two years of relevant experience as a Schedule Checker, Scheduling Systems Associate, or Schedule Analyst or three years of relevant experience performing transportation coordination functions or three years of relevant experience providing administrative support in a transit agency

Certifications/Licenses/Special Requirements

• On-call work and travel as required

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of transit schedule checking and work run development

• Applicable local, state, and federal laws, rules, and regulations governing transportation policies in a public agency

• Schedule making and checking computer systems and equipment

• Metro transit operations, service areas, running times, practices, and procedures

• Data collection methods

• Direction and time concepts

• English usage, grammar, punctuation, and spelling

• Basic math and recordkeeping

• Principles of supervision

• Applicable business software applications

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Planning, organizing, and monitoring the collection of schedule checking data from field assignments

• Analyzing situations, identifying problems, and recommending solutions

• Ensuring quality control of collected data

• Preparing comprehensive reports and correspondence

• Communicating effectively orally and in writing

• Interacting professionally with various levels of Metro employees and outside representatives

• Operating a data collecting hand-held device and a personal computer

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Observe and retain information

• Compile, analyze, and interpret complex data

• Understand, interpret, and apply laws, rules, regulations, polices, procedures, contracts, budgets, and labor/management agreements

• Supervise and trains subordinates

• Travel to offsite locations

• Read, write, speak, and understand English

Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office situation
  

• Close exposure to computer monitors and video screen
  

Physical Effort Required

• Sitting at a desk or table
  
• Operate a telephone or other telecommunications device and communicate through the medium
  
• Type and use a keyboard and mouse to perform necessary computer-based functions
  

• Communicating through speech in the English language required
  

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro locations:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Open: Monday through Friday, 8am-4pm
(Closed Sat & Sun)

Metro Talent Hub
8501 S. Evermont Place
Los Angeles, CA 90044
Open: Monday through Friday, 9am-5pm
(Closed Sat & Sun)

East Los Angeles Customer Center
4501 B Whittier Blvd
Los Angeles, CA 90022
Open: Tuesday through Saturday, 10am to 6pm
(Closed Sun & Mon)

Wilshire/Vermont Customer Center
3183 Wilshire Blvd, Ste 174
Los Angeles, CA 90010
Open: Monday through Friday, 10am-6pm
(Closed Sat & Sun)

Rosa Parks Customer Center
Willowbrook/Rosa Parks Station
11720 Wilmington Ave
Los Angeles, CA 90059
Open: Monday through Friday, 6am to 6:30pm
(Closed Sat & Sun)

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

PTSC BENEFITS

We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.

Medical/Dental/Vision Plan- Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.

Group Life Insurance- PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.

Accidental Death & Dismemberment Insurance- PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.

Long-Term Disability Insurance- 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.

Holidays- 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

Time off with Pay (TOWP)- Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.
Years of Service Annual Accrual
Hire date - 5 years20 days
Beginning of 6th - 10th year25 days
Beginning of 11th - 15th year30 days
Beginning of 16th + years35 days

Pension Plan- PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.

Other Benefits: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.

Closing Date/Time: 8/29/2025 5:00 PM Pacific

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• Los Angeles County Metropolitan Transportation Authority - LA Metro

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