Today, the landscape has shifted. Employees of all generations demand and deserve workplaces where their aligned ideas, efforts, and contributions are respected and validated every day.
When employees experience respect and validation, they bring their best. They take the initiative, collaborate effortlessly, and go the extra mile for customers.
Great leaders understand that a core part of their role is to develop their team for both the present and the future.
Good leaders know when their leadership of something is likely to be more helpful than to be a hindrance.
Empathy isn’t just about asking questions—it’s about truly listening to the answers.