Description Under general direction, to assist in the planning, development, administration, organization, and supervision of several social services programs within the Health and Human Services Agency and to perform related duties as required. DISTINGUISHING CHARACTERISTICS: The Social Services Program Manager classification is utilized in the Children and Adult Services Division or the Community Services and Workforce Development Division. Incumbents may be assigned to any of the functional areas including overseeing more complex systems and programs, requiring significant coordination and direction of employees who are administering these programs. Incumbents report to and assist the Health and Human Services Deputy Director in planning, organizing and supervising the work of Social Workers and support staff in their assigned units. Physical Requirements/Work Environment: Work is performed primarily in an office environment including sitting at a desk working with computer equipment for prolonged periods, and travel for work purposes of training; hear and communicate orally in person, on the phone and in meetings; hand/eye coordination for use of computer/office equipment and performing ergonomics assessments; visual ability to distinguish colors; regularly working with files and general office equipment; safely operate a motor vehicle. Light to moderate lifting and carrying of files; occasionally stand and walk for extended periods. Example of Duties Duties include but are not limited to those described below. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law. Incumbents reports to, consults with, and assists the Health and Human Services Deputy Director in the planning, organization, administration and control of activities, services, operations, and staff within the assigned Division; plans, organizes, directs and supervises staff in any of the assigned divisions, informs, advises, and/or requests consultation regarding program changes and the impact of those changes on, for example, client-specific services availability, contracts, with stakeholders, including line and technical staff in the department, Deputy Director, and other County departments; interprets and disseminates policies and procedures related to social services programs; advocates for program changes that streamline workflows and enhance standardization across Counties to meet strategic goals and program compliance requirements; collects data, maintains records, to include project tracking documents, and prepares reports of activities pertaining to program(s) managed; may work directly with homeless, housing and service providers, and community partners to assist with planning, facilitating, implementing, and evaluating programs to support effective coordination, collaboration and operation of services; may participate in State project committees and workgroups that guide the development of program changes and may participate in regional or statewide county meetings; represents the department at community meetings and hearings, if assigned. Minimum Qualifications MINIMUM QUALIFICATIONS: Any combination of education, training and experience that would likely provide the required knowledge, skills and abilities may be considered qualifying. A typical way to obtain the required knowledge, skills and abilities would be: Education: Bachelor’s degree from a 4-year college; preferably in a field of study closely related to job duties but not required. Experience: Two years of responsible experience supervising, managing, or administering social services related programs (i.e. APS, CPS, or programs related to Community Services and Workforce Development), License: Possession of a valid California operator’s license issued by the State of California Department of Motor Vehicles. Special Requirements: Ability to: work irregular hours as necessary; travel within and outside the County as necessary; including evenings, weekends, and holidays.Travel within and outside of the County as necessary.Qualify for security clearance through a background investigation and fingerprint check. Desirable Qualifications: Knowledge of Continuum of Care (CoC) system, Homeless Management Information System (HMIS) and Coordinated Entry; knowledge of homeless and housing State and Federal Agencies; Housing and Development (HUD) program, Housing and Community Development (HCD) program; Homeless Housing Assistance and Prevention (HHAP), or knowledge and background in children and adult services. Knowledge Of/Ability To Knowledge of: Principles, methods and practices of public program administration; laws, rules and regulations governing the operation of a public social services program and the various specialized aid and service programs; Health and Human Services Agency vision, mission and values; functions and services of department and other community agencies and resources specific to duty assignment; current issues related to social services nationally, state-wide, and locally; effective managerial and supervision principles and methods; program supervision and evaluation, and principles and methods; program supervision and evaluation and principles of staff training; coaching, mentoring, and staff development; program management including development, oversight, proposal and grant writing, principles of public funding, budget preparation, fiscal and contract monitoring administration and control; financial and statistical record keeping; correct English usage, grammar, spelling punctuation and vocabulary; program management overseeing at least one or more programs such as Child Protective Services, Adult Protective Services, Resource Family Approval, or a Housing and Homeless Services related Program; strategic planning and implementation of complex programs directed by the State Legislature and the California Department of Social Services with the support and technical assistance of the County Welfare Director’s Association; program integrity through review and analysis of cases to assess trends both positive and negative and establishing and implementing plans to address areas of concern identified to improve the overall performance of a program. Ability to: Establish and maintain positive, effective work relationships with subordinate supervisors and managers, agency staff, government and community organizations and the general public; demonstrate leadership including planning, organization; thinking strategically and setting goals and objectives; analyze problems, consider alternatives; exhibit highly developed interpersonal skills; using tact, patience and courtesy; effectively handle complex and difficult personnel and program management problems with skills and sound judgment; prepare and enforce department procedures relating to personnel; budgeting, financial, and social service compliance and training; communicate effectively both orally and in writing with groups, individuals; read, interpret, apply and explain rules, regulations, policies, and procedures; ensure compliance with policies and regulations; prepare clear, concise recommendations and plans; work collaboratively and effectively with local and state agencies, community partners, agency staff and social services communities; respond constructively to conflict; maintain confidentiality and control of sensitive information; inspire the trust, respect and confidence of others; work independently; prioritize personal workload and that of subordinate staff; train, motivate and effectively direct and evaluate the work supervised staff; exhibit strong initiative, integrity, sound judgment and a high degree of maturity; reason logically; work extended hours including evenings and weekends; travel to different sites and locations within and outside of county; follow safe work practices as directed and trained; safely operator a motor vehicle. Disaster Service Workers: All San Benito County employees are designated “Disaster Service Workers” through state and local laws (CA Government Code Sec. 3100-3109 and Emergency Services Chapter 6 via adoption of local Ordinance No. 361 § 1, 2-25-75). As Disaster Service Workers, all County employees are expected to remain at work, or to report for work as soon as practicable, following significant emergency or disaster. SAN BENITO COUNTY BENEFITS FOR MANAGEMENT EMPLOYEES (This is meant to be an overview of benefits only. For full benefit terms and conditions, please see MOU) Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Newly hired MEG employees may be eligible for higher vacation accrual rate for previous public sector experience (verification required). Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Medical Plan: Comprehensive CalPERS medical plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are eligible to participate. Increase County contributions to medical effective January 2024. a. Employee Only: $750.00, which would include the PEMHCA Minimum b. Employee Plus One: $1,250.00, which would include the PEMHCA Minimum c. Family: $1,515.00, which would include the PEMHCA Minimum The County's contribution above shall be prorated for positions that are less than .90 FTE rounding to the nearest one-quarter time. HRA: Employee Only Medical Plan: $1,500 maximum Employee Plus One Medical Plan: $3,000 maximum. Employee Plus Family Medical Plan: $4,000 maximum. Employees who are eligible to receive a "cash in lieu of' enrollment in the County's medical plan shall receive a taxable payment of $150 monthly (pro-rated into biweekly installments of $69.23). Dental Plan: County contributes $30 to Delta Dental plan for full-time employees and their families. Vision Plan: The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to full-time employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Voluntary life insurance plans available. Disability Insurance: Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Flexible Spending Accounts: Health and Dependent Care available, pre-tax deductions. 01 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 02 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 03 Do you have at least a bachelor's degree from a four-year college? Yes No 04 Do you have at least two years of experience supervising, managing, or administering social services related programs (i.e. APS, CPS, or programs related to Community Services and Workforce Development)? Yes No 05 Do you possess a valid California operator's license issued by the State of California Department of Motor Vehicles? Yes No 06 This position will manage the agencies. homeless programs from Public Assistance, CSWD and Social Services divisions including the shelter, transitional housing programs, Helping Hands, HSP, HDAP, Homesafe.... etc. Summarize your experience managing homeless programs and your involvement with Continuum of Care, Homeless Managment Information System (HMIS) and Coordinated entry. Required Question Closing Date/Time: 5/7/2024 5:00 PM Pacific
Apr 24, 2024
Full Time
Description Under general direction, to assist in the planning, development, administration, organization, and supervision of several social services programs within the Health and Human Services Agency and to perform related duties as required. DISTINGUISHING CHARACTERISTICS: The Social Services Program Manager classification is utilized in the Children and Adult Services Division or the Community Services and Workforce Development Division. Incumbents may be assigned to any of the functional areas including overseeing more complex systems and programs, requiring significant coordination and direction of employees who are administering these programs. Incumbents report to and assist the Health and Human Services Deputy Director in planning, organizing and supervising the work of Social Workers and support staff in their assigned units. Physical Requirements/Work Environment: Work is performed primarily in an office environment including sitting at a desk working with computer equipment for prolonged periods, and travel for work purposes of training; hear and communicate orally in person, on the phone and in meetings; hand/eye coordination for use of computer/office equipment and performing ergonomics assessments; visual ability to distinguish colors; regularly working with files and general office equipment; safely operate a motor vehicle. Light to moderate lifting and carrying of files; occasionally stand and walk for extended periods. Example of Duties Duties include but are not limited to those described below. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law. Incumbents reports to, consults with, and assists the Health and Human Services Deputy Director in the planning, organization, administration and control of activities, services, operations, and staff within the assigned Division; plans, organizes, directs and supervises staff in any of the assigned divisions, informs, advises, and/or requests consultation regarding program changes and the impact of those changes on, for example, client-specific services availability, contracts, with stakeholders, including line and technical staff in the department, Deputy Director, and other County departments; interprets and disseminates policies and procedures related to social services programs; advocates for program changes that streamline workflows and enhance standardization across Counties to meet strategic goals and program compliance requirements; collects data, maintains records, to include project tracking documents, and prepares reports of activities pertaining to program(s) managed; may work directly with homeless, housing and service providers, and community partners to assist with planning, facilitating, implementing, and evaluating programs to support effective coordination, collaboration and operation of services; may participate in State project committees and workgroups that guide the development of program changes and may participate in regional or statewide county meetings; represents the department at community meetings and hearings, if assigned. Minimum Qualifications MINIMUM QUALIFICATIONS: Any combination of education, training and experience that would likely provide the required knowledge, skills and abilities may be considered qualifying. A typical way to obtain the required knowledge, skills and abilities would be: Education: Bachelor’s degree from a 4-year college; preferably in a field of study closely related to job duties but not required. Experience: Two years of responsible experience supervising, managing, or administering social services related programs (i.e. APS, CPS, or programs related to Community Services and Workforce Development), License: Possession of a valid California operator’s license issued by the State of California Department of Motor Vehicles. Special Requirements: Ability to: work irregular hours as necessary; travel within and outside the County as necessary; including evenings, weekends, and holidays.Travel within and outside of the County as necessary.Qualify for security clearance through a background investigation and fingerprint check. Desirable Qualifications: Knowledge of Continuum of Care (CoC) system, Homeless Management Information System (HMIS) and Coordinated Entry; knowledge of homeless and housing State and Federal Agencies; Housing and Development (HUD) program, Housing and Community Development (HCD) program; Homeless Housing Assistance and Prevention (HHAP), or knowledge and background in children and adult services. Knowledge Of/Ability To Knowledge of: Principles, methods and practices of public program administration; laws, rules and regulations governing the operation of a public social services program and the various specialized aid and service programs; Health and Human Services Agency vision, mission and values; functions and services of department and other community agencies and resources specific to duty assignment; current issues related to social services nationally, state-wide, and locally; effective managerial and supervision principles and methods; program supervision and evaluation, and principles and methods; program supervision and evaluation and principles of staff training; coaching, mentoring, and staff development; program management including development, oversight, proposal and grant writing, principles of public funding, budget preparation, fiscal and contract monitoring administration and control; financial and statistical record keeping; correct English usage, grammar, spelling punctuation and vocabulary; program management overseeing at least one or more programs such as Child Protective Services, Adult Protective Services, Resource Family Approval, or a Housing and Homeless Services related Program; strategic planning and implementation of complex programs directed by the State Legislature and the California Department of Social Services with the support and technical assistance of the County Welfare Director’s Association; program integrity through review and analysis of cases to assess trends both positive and negative and establishing and implementing plans to address areas of concern identified to improve the overall performance of a program. Ability to: Establish and maintain positive, effective work relationships with subordinate supervisors and managers, agency staff, government and community organizations and the general public; demonstrate leadership including planning, organization; thinking strategically and setting goals and objectives; analyze problems, consider alternatives; exhibit highly developed interpersonal skills; using tact, patience and courtesy; effectively handle complex and difficult personnel and program management problems with skills and sound judgment; prepare and enforce department procedures relating to personnel; budgeting, financial, and social service compliance and training; communicate effectively both orally and in writing with groups, individuals; read, interpret, apply and explain rules, regulations, policies, and procedures; ensure compliance with policies and regulations; prepare clear, concise recommendations and plans; work collaboratively and effectively with local and state agencies, community partners, agency staff and social services communities; respond constructively to conflict; maintain confidentiality and control of sensitive information; inspire the trust, respect and confidence of others; work independently; prioritize personal workload and that of subordinate staff; train, motivate and effectively direct and evaluate the work supervised staff; exhibit strong initiative, integrity, sound judgment and a high degree of maturity; reason logically; work extended hours including evenings and weekends; travel to different sites and locations within and outside of county; follow safe work practices as directed and trained; safely operator a motor vehicle. Disaster Service Workers: All San Benito County employees are designated “Disaster Service Workers” through state and local laws (CA Government Code Sec. 3100-3109 and Emergency Services Chapter 6 via adoption of local Ordinance No. 361 § 1, 2-25-75). As Disaster Service Workers, all County employees are expected to remain at work, or to report for work as soon as practicable, following significant emergency or disaster. SAN BENITO COUNTY BENEFITS FOR MANAGEMENT EMPLOYEES (This is meant to be an overview of benefits only. For full benefit terms and conditions, please see MOU) Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Newly hired MEG employees may be eligible for higher vacation accrual rate for previous public sector experience (verification required). Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Medical Plan: Comprehensive CalPERS medical plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are eligible to participate. Increase County contributions to medical effective January 2024. a. Employee Only: $750.00, which would include the PEMHCA Minimum b. Employee Plus One: $1,250.00, which would include the PEMHCA Minimum c. Family: $1,515.00, which would include the PEMHCA Minimum The County's contribution above shall be prorated for positions that are less than .90 FTE rounding to the nearest one-quarter time. HRA: Employee Only Medical Plan: $1,500 maximum Employee Plus One Medical Plan: $3,000 maximum. Employee Plus Family Medical Plan: $4,000 maximum. Employees who are eligible to receive a "cash in lieu of' enrollment in the County's medical plan shall receive a taxable payment of $150 monthly (pro-rated into biweekly installments of $69.23). Dental Plan: County contributes $30 to Delta Dental plan for full-time employees and their families. Vision Plan: The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to full-time employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Voluntary life insurance plans available. Disability Insurance: Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Flexible Spending Accounts: Health and Dependent Care available, pre-tax deductions. 01 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 02 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 03 Do you have at least a bachelor's degree from a four-year college? Yes No 04 Do you have at least two years of experience supervising, managing, or administering social services related programs (i.e. APS, CPS, or programs related to Community Services and Workforce Development)? Yes No 05 Do you possess a valid California operator's license issued by the State of California Department of Motor Vehicles? Yes No 06 This position will manage the agencies. homeless programs from Public Assistance, CSWD and Social Services divisions including the shelter, transitional housing programs, Helping Hands, HSP, HDAP, Homesafe.... etc. Summarize your experience managing homeless programs and your involvement with Continuum of Care, Homeless Managment Information System (HMIS) and Coordinated entry. Required Question Closing Date/Time: 5/7/2024 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER C1003E-EA TYPE OF RECRUITMENT OPEN COMPETITIVE- EMERGENCY FILING PERIOD We will begin accepting applications on Friday, February 23, 2024, at 8:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Public Works is seeking qualified candidates to fill emergency Administrative Services Manager II vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those wh o successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager II . Essential Job Functions Supervises a unit of analysts responsible for performing a full range of difficult to complex analytical assignments within one or more administrative functional areas and makes recommendations on highly complex issues which directly impact departmental programs and administrative operations, and which may be of a confidential or sensitive nature. An Administrative Services Manager II is responsible for a combination of the following job functions, as it relates to Examinations, Recruitment and/or Personnel Operations: Provides the support needed to hire positions that will be providing encampment resolutions services as it relates to activities such as trash and sanitary services, monitoring of illegal dumping, and addressing community and Board requests related to encampments. Manages a staff of subordinate supervisors and analysts providing personnel operation services in departmental recruitment, and examinations, particularly for Public Works staff that will be essential for advancing homeless initiatives related to housing and on-site services at encampments. HR staff will need to support Public Works in attracting and recruiting staff who have the appropriate skills and experience needed for homeless response efforts, including experience in information technology and Geographic Information Systems, permitting for interim, permanent, and affordable housing, as well experience as building inspectors, contract monitors, and program managers who can oversee programs and services that assist People Experiencing Homelessness (PEH). Participates in interviewing and selecting staff; establishing performance requirements and personal development targets; regularly monitoring performance and providing training, coaching, and recommendations on performance improvement; and taking disciplinary action in accordance with County Policies. Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations), participating in meetings, making presentations, and coordinating activities with County and departmental staff, consultants, outside agencies, etcetera, to ensure that programs, especially those focused on PEH-related initiatives, are successfully implemented. Provides administrative and technical supervision to staff performing the various functions in Exams/Recruitment unit such as composing job postings, recruitment, and applicant assessment for critical classifications supporting both direct and indirect services and programs that benefit PEH. Provides administrative and technical supervision to staff performing the various functions in Personnel Operations unit such as reviewing and processing personnel action requests (PARs) for new hires, transfers, and promotions; conducting live scans; and coordinating the selection interview process for critical classifications supporting both direct and indirect services and programs that benefit PEH. Plans, organizes, assigns, and evaluates the work of journey-level analysts assigned to a unit or project team; with staff, develops, implements and monitors work plans to achieve assigned objectives; provides input and monitors performance; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with department standards. Participates in interviewing and selecting new unit staff; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; subject to management concurrence, takes disciplinary action in accordance with County policies. Plans and conducts highly complex and sensitive research assignments requiring the development of study criteria, locating and gathering of data from multiple sources and interpretation of conflicting and ambiguous data to reach sound conclusions; identifies research problems and challenges, and devises analytical methods and techniques required to accomplish assignment objectives; develops statistical and information-gathering processes to ensure quality, integrity, validity and relevance of data obtained for analysis and decision making purposes. Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate meeting specific analytical requirements. Uses qualitative and/or quantitative analytical methods in order to identify and evaluate highly complex issues, summarize findings and draw fact based conclusions often based upon large amounts of ambiguous and/or conflicting information. Analyzes highly complex operational, financial, program and other issues and makes recommendations on appropriate courses of action; participates in the development of options and positions that meet objectives and best balance the interest of various stakeholders; develops and/or recommends the development of major programs or policies to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success. Prepares a variety of documents (e.g., reports, business correspondence, memoranda) often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards). Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) often on highly sensitive, contentious and confidential issues; participates in meetings to make presentations, provide advice and/or consultation services, resolve conflicts, mediate disputes, and negotiate agreements; coordinates activities with County central agency and departmental staff, consultants, outside agencies, etc. to ensure that programs are successfully implemented. Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and programs are proceeding as planned; monitors emerging issues and concerns in order to develop timely proactive responses. Evaluates the effectiveness of various programs by comparing program outcomes to program goals in order to determine whether to continue, modify, or discontinue programs. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements. Requirements MINIMUM REQUIREMENTS: Option I : A Bachelor's degree from an accredited college or university - AND - Three years of experience performing analytical assignments, two years of which must have been at the level of a journey-level analyst* or higher, within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. Option II : Five years of experience performing analytical assignments, two years of which must have been at the level of a journey-level analyst* or higher, within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. *Journey-level analyst work involves the independent performance of work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, budget, finance, contracts and other closely-related administrative functional areas. Note: For a fuller description of journey-level analytical work, refer to Los Angeles County's Administrative Services Manager I class (Item #1002). LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method or transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. DESIREABLE QUALIFICATIONS: Two years experience with employee onboarding, processing employee transactions, live scans, salary placements, and bonuses. Two years developing recruitment strategies, advertising job openings, screening applications, administering assessments, and generating eligible list. Two years conducting job analysis, developing assessments, validating assessments, and analyzing assessment data. Additional Information EXAM CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of the initial work assignment, the appointing department will evaluate the candidates performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . APPLICATION AND FILING INFORMATION: Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. IMPORTANT NOTES: FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and/or Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S.MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CLICK HERE FOR ADDITIONAL EMPLOYMENT INFORMATION! CONTACT INFORMATION Department Contact Name : Airess Batungbakal Department Contact Phone : (626) 458-2141 Department Contact Email: abatungbakal@dpw.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER C1003E-EA TYPE OF RECRUITMENT OPEN COMPETITIVE- EMERGENCY FILING PERIOD We will begin accepting applications on Friday, February 23, 2024, at 8:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Public Works is seeking qualified candidates to fill emergency Administrative Services Manager II vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those wh o successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager II . Essential Job Functions Supervises a unit of analysts responsible for performing a full range of difficult to complex analytical assignments within one or more administrative functional areas and makes recommendations on highly complex issues which directly impact departmental programs and administrative operations, and which may be of a confidential or sensitive nature. An Administrative Services Manager II is responsible for a combination of the following job functions, as it relates to Examinations, Recruitment and/or Personnel Operations: Provides the support needed to hire positions that will be providing encampment resolutions services as it relates to activities such as trash and sanitary services, monitoring of illegal dumping, and addressing community and Board requests related to encampments. Manages a staff of subordinate supervisors and analysts providing personnel operation services in departmental recruitment, and examinations, particularly for Public Works staff that will be essential for advancing homeless initiatives related to housing and on-site services at encampments. HR staff will need to support Public Works in attracting and recruiting staff who have the appropriate skills and experience needed for homeless response efforts, including experience in information technology and Geographic Information Systems, permitting for interim, permanent, and affordable housing, as well experience as building inspectors, contract monitors, and program managers who can oversee programs and services that assist People Experiencing Homelessness (PEH). Participates in interviewing and selecting staff; establishing performance requirements and personal development targets; regularly monitoring performance and providing training, coaching, and recommendations on performance improvement; and taking disciplinary action in accordance with County Policies. Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations), participating in meetings, making presentations, and coordinating activities with County and departmental staff, consultants, outside agencies, etcetera, to ensure that programs, especially those focused on PEH-related initiatives, are successfully implemented. Provides administrative and technical supervision to staff performing the various functions in Exams/Recruitment unit such as composing job postings, recruitment, and applicant assessment for critical classifications supporting both direct and indirect services and programs that benefit PEH. Provides administrative and technical supervision to staff performing the various functions in Personnel Operations unit such as reviewing and processing personnel action requests (PARs) for new hires, transfers, and promotions; conducting live scans; and coordinating the selection interview process for critical classifications supporting both direct and indirect services and programs that benefit PEH. Plans, organizes, assigns, and evaluates the work of journey-level analysts assigned to a unit or project team; with staff, develops, implements and monitors work plans to achieve assigned objectives; provides input and monitors performance; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with department standards. Participates in interviewing and selecting new unit staff; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; subject to management concurrence, takes disciplinary action in accordance with County policies. Plans and conducts highly complex and sensitive research assignments requiring the development of study criteria, locating and gathering of data from multiple sources and interpretation of conflicting and ambiguous data to reach sound conclusions; identifies research problems and challenges, and devises analytical methods and techniques required to accomplish assignment objectives; develops statistical and information-gathering processes to ensure quality, integrity, validity and relevance of data obtained for analysis and decision making purposes. Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate meeting specific analytical requirements. Uses qualitative and/or quantitative analytical methods in order to identify and evaluate highly complex issues, summarize findings and draw fact based conclusions often based upon large amounts of ambiguous and/or conflicting information. Analyzes highly complex operational, financial, program and other issues and makes recommendations on appropriate courses of action; participates in the development of options and positions that meet objectives and best balance the interest of various stakeholders; develops and/or recommends the development of major programs or policies to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success. Prepares a variety of documents (e.g., reports, business correspondence, memoranda) often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards). Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) often on highly sensitive, contentious and confidential issues; participates in meetings to make presentations, provide advice and/or consultation services, resolve conflicts, mediate disputes, and negotiate agreements; coordinates activities with County central agency and departmental staff, consultants, outside agencies, etc. to ensure that programs are successfully implemented. Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and programs are proceeding as planned; monitors emerging issues and concerns in order to develop timely proactive responses. Evaluates the effectiveness of various programs by comparing program outcomes to program goals in order to determine whether to continue, modify, or discontinue programs. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements. Requirements MINIMUM REQUIREMENTS: Option I : A Bachelor's degree from an accredited college or university - AND - Three years of experience performing analytical assignments, two years of which must have been at the level of a journey-level analyst* or higher, within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. Option II : Five years of experience performing analytical assignments, two years of which must have been at the level of a journey-level analyst* or higher, within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. *Journey-level analyst work involves the independent performance of work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, budget, finance, contracts and other closely-related administrative functional areas. Note: For a fuller description of journey-level analytical work, refer to Los Angeles County's Administrative Services Manager I class (Item #1002). LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method or transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. DESIREABLE QUALIFICATIONS: Two years experience with employee onboarding, processing employee transactions, live scans, salary placements, and bonuses. Two years developing recruitment strategies, advertising job openings, screening applications, administering assessments, and generating eligible list. Two years conducting job analysis, developing assessments, validating assessments, and analyzing assessment data. Additional Information EXAM CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of the initial work assignment, the appointing department will evaluate the candidates performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . APPLICATION AND FILING INFORMATION: Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. IMPORTANT NOTES: FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and/or Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S.MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CLICK HERE FOR ADDITIONAL EMPLOYMENT INFORMATION! CONTACT INFORMATION Department Contact Name : Airess Batungbakal Department Contact Phone : (626) 458-2141 Department Contact Email: abatungbakal@dpw.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
ABOUT THE POSITION The City of Downey is seeking a compassionate and energetic Homelessness Solutions Manager to join the City Manager's Office. Under direction of the Assistant City Manager, assists in the implementation of the City's homelessness outreach programs within the City. Under general supervision, coordinates and oversees the City's Homeless Action Plan programs focused mainly on those at risk of or experiencing homelessness in the City; and collaborates with public agencies, businesses, and non-profit organizations involved in the planning and delivery of services and facilities to homeless persons. Effective the start of the pay period that includes April 1, 2025, employees will receive a four percent (4.0%) across-the-board pay range increase and a comprehensive benefit package. An Eligible List of qualified applicants will be established from this recruitment. Eligible List may be utilized to fill other full and part-time vacancies as needed. Generally, a valid Eligible List is in effect for up to one year. EXAMPLES OF ESSENTIAL FUNCTIONS The following examples are intended to describe the general nature and type of work performed at a journey level by an incumbent. Depending on assignment, duties may include but are not limited to the following: Serve as the City's point person for Homelessness resources and questions Maintain the City's Homeless Resources hotline, website and brochure Update and implement the City of Downey Homeless Action Plan Develop public/private partnerships to support plan initiatives Establish a good rapport with the homeless population Provide outreach and engagement with those experiencing homelessness seeking housing, shelter, behavioral and physical health linkages, employment and other supportive services; providing linkage to all appropriate services and providers as needed Manage outreach and cleanup efforts Coordinate the annual homeless count with community stakeholders Manage the City's homeless outreach service provider contracts Develop and coordinate a working group of representatives from city departments who will implement homeless prevention and intervention strategies, including the Downey Police Department Mental Health and Homeless Outreach teams and the Housing Manager who oversees Community Block Grant Funding for various homeless outreach services, such as hotel vouchers, rapid and transitional housing. Meet with various local providers, agencies, workforce boards, non-profits and faith-based organizations to facilitate needed services, resources, and opportunities; and establish and maintain effective relationships with governmental and community agencies regarding programs and services. Serve as the City representative on the Gateway Cities Council of Governments Homelessness TAC and the SPA 7 Homeless Coalition meetings Serve as the staff liaison to the City Council Homeless Subcommittee Maintain data and statistics on the City's existing homeless population and services, and provide any information needed for resources through County systems. Prepare program reports and make presentations concerning program activities, goals, and objectives. Participate in the development and administration of program budgets Apply for and administer federal, state, and local grants to expand resources Monitor program expenditures, identify and recommend resolutions for budgetary issues. Facilitate workshops, trainings, and meetings within City department and outside government and community agencies. Participates in public outreach and education. Interact with co-workers at all levels in the organization, in a collaborative and customer service-oriented manner. QUALIFICATIONS Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience and Training: Two years of grants and/or case management experience in a governmental or nonprofit organization with an emphasis on homeless services, data analysis, and evaluation and policy development. Equivalent to a Bachelor's degree from an accredited college or university, with major course work in public or business administration, social science, counseling or a related field. License or Certificate: Possession of, or must obtain, an appropriate, valid driver's license. Knowledge of: Pertinent federal, state, and local laws, codes and regulations. Local homeless service coordination efforts including the Los Angeles Continuum of Care, Los Angeles Homeless Services Authority, Los Angeles County Homeless Initiative, and other local activities to address homelessness. Best practices in homeless service delivery systems. Principles of public administration. Quantitative and management analysis techniques. Project management methods and techniques. Methods of research program analysis and report preparation. Modern office procedures, methods, and computer equipment. Ability to: Coordinate the work of contract partners, support personnel and sub-recipient partners. Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of homeless program goals. Conduct research, and develop and assess surveys and analyze data. Act as a resource for concerns of departments, boards, and commissions. Keep abreast of current innovative methods to address homelessness. Perform various reviews and evaluations to determine program compliance. Prepare and administer budgets. Deal effectively with the public, community groups, governmental agencies, and City boards and commissions. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Respond to common inquiries or complaints from customers, or members of the community. Prepare correspondence and reports. Manage time, plan and organize administrative work effectively. Maintain privacy and confidentiality of information. ADDITIONAL INFORMATION California Department of Motor Vehicle (DMV) Pull Notice System: An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program. The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of Downey. An employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles. Physical Tasks and Environmental Conditions: The duties and responsibilities of this position are performed in an office environment and involve sitting, standing, and walking for prolonged or intermittent periods of time, and include reaching, bending, and twisting at the waist to perform desk work and operate general office equipment including a personal computer with keyboard for prolonged or intermittent periods of time. The operation of a personal computer requires finger and wrist dexterity and the ability to withstand exposure to vibration, pitch and glare from the computer. An incumbent must be able to safely lift and carry books, files and reports weighing up to 25 pounds. Testing & Selection Process: A ll application materials received on-line by the final filing date will be reviewed. For consideration, a completed employment application and supplemental questionnaire submitted on-line is required. A resume will not be accepted in lieu of the required application materials. Incomplete application may be removed from consideration. All information submitted is subject to verification. Those applicants who are assessed as meeting the desired qualifications for the position will be invited to participate in the examination process which will consist of: An appraisal (oral interview) examination weighted 100% to assess the applicant's knowledge, education, experience and general ability to perform the essential functions of the position. Candidate(s) who complete the appraisal interview with acceptable results will be placed on an Eligibility List to be considered by the Department's hiring authority. An employment offer is contingent upon acceptable results from a completed background review, including a fingerprint check with the California Department of Justice (DOJ). A pre-placement medical exam will be scheduled after the issuance of a conditional offer of employment. Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at (562) 904-7292 at least 72 hours in advance. NOTE: This recruitment is open on a continuous basis and may close without prior notice. Please thoroughly review the entire job flyer including the application instructions. Failure to submit a completed application and provide required documentation may result in an application being removed from further consideration. Closing Date/Time:
Apr 23, 2024
Full Time
ABOUT THE POSITION The City of Downey is seeking a compassionate and energetic Homelessness Solutions Manager to join the City Manager's Office. Under direction of the Assistant City Manager, assists in the implementation of the City's homelessness outreach programs within the City. Under general supervision, coordinates and oversees the City's Homeless Action Plan programs focused mainly on those at risk of or experiencing homelessness in the City; and collaborates with public agencies, businesses, and non-profit organizations involved in the planning and delivery of services and facilities to homeless persons. Effective the start of the pay period that includes April 1, 2025, employees will receive a four percent (4.0%) across-the-board pay range increase and a comprehensive benefit package. An Eligible List of qualified applicants will be established from this recruitment. Eligible List may be utilized to fill other full and part-time vacancies as needed. Generally, a valid Eligible List is in effect for up to one year. EXAMPLES OF ESSENTIAL FUNCTIONS The following examples are intended to describe the general nature and type of work performed at a journey level by an incumbent. Depending on assignment, duties may include but are not limited to the following: Serve as the City's point person for Homelessness resources and questions Maintain the City's Homeless Resources hotline, website and brochure Update and implement the City of Downey Homeless Action Plan Develop public/private partnerships to support plan initiatives Establish a good rapport with the homeless population Provide outreach and engagement with those experiencing homelessness seeking housing, shelter, behavioral and physical health linkages, employment and other supportive services; providing linkage to all appropriate services and providers as needed Manage outreach and cleanup efforts Coordinate the annual homeless count with community stakeholders Manage the City's homeless outreach service provider contracts Develop and coordinate a working group of representatives from city departments who will implement homeless prevention and intervention strategies, including the Downey Police Department Mental Health and Homeless Outreach teams and the Housing Manager who oversees Community Block Grant Funding for various homeless outreach services, such as hotel vouchers, rapid and transitional housing. Meet with various local providers, agencies, workforce boards, non-profits and faith-based organizations to facilitate needed services, resources, and opportunities; and establish and maintain effective relationships with governmental and community agencies regarding programs and services. Serve as the City representative on the Gateway Cities Council of Governments Homelessness TAC and the SPA 7 Homeless Coalition meetings Serve as the staff liaison to the City Council Homeless Subcommittee Maintain data and statistics on the City's existing homeless population and services, and provide any information needed for resources through County systems. Prepare program reports and make presentations concerning program activities, goals, and objectives. Participate in the development and administration of program budgets Apply for and administer federal, state, and local grants to expand resources Monitor program expenditures, identify and recommend resolutions for budgetary issues. Facilitate workshops, trainings, and meetings within City department and outside government and community agencies. Participates in public outreach and education. Interact with co-workers at all levels in the organization, in a collaborative and customer service-oriented manner. QUALIFICATIONS Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience and Training: Two years of grants and/or case management experience in a governmental or nonprofit organization with an emphasis on homeless services, data analysis, and evaluation and policy development. Equivalent to a Bachelor's degree from an accredited college or university, with major course work in public or business administration, social science, counseling or a related field. License or Certificate: Possession of, or must obtain, an appropriate, valid driver's license. Knowledge of: Pertinent federal, state, and local laws, codes and regulations. Local homeless service coordination efforts including the Los Angeles Continuum of Care, Los Angeles Homeless Services Authority, Los Angeles County Homeless Initiative, and other local activities to address homelessness. Best practices in homeless service delivery systems. Principles of public administration. Quantitative and management analysis techniques. Project management methods and techniques. Methods of research program analysis and report preparation. Modern office procedures, methods, and computer equipment. Ability to: Coordinate the work of contract partners, support personnel and sub-recipient partners. Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of homeless program goals. Conduct research, and develop and assess surveys and analyze data. Act as a resource for concerns of departments, boards, and commissions. Keep abreast of current innovative methods to address homelessness. Perform various reviews and evaluations to determine program compliance. Prepare and administer budgets. Deal effectively with the public, community groups, governmental agencies, and City boards and commissions. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Respond to common inquiries or complaints from customers, or members of the community. Prepare correspondence and reports. Manage time, plan and organize administrative work effectively. Maintain privacy and confidentiality of information. ADDITIONAL INFORMATION California Department of Motor Vehicle (DMV) Pull Notice System: An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program. The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of Downey. An employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles. Physical Tasks and Environmental Conditions: The duties and responsibilities of this position are performed in an office environment and involve sitting, standing, and walking for prolonged or intermittent periods of time, and include reaching, bending, and twisting at the waist to perform desk work and operate general office equipment including a personal computer with keyboard for prolonged or intermittent periods of time. The operation of a personal computer requires finger and wrist dexterity and the ability to withstand exposure to vibration, pitch and glare from the computer. An incumbent must be able to safely lift and carry books, files and reports weighing up to 25 pounds. Testing & Selection Process: A ll application materials received on-line by the final filing date will be reviewed. For consideration, a completed employment application and supplemental questionnaire submitted on-line is required. A resume will not be accepted in lieu of the required application materials. Incomplete application may be removed from consideration. All information submitted is subject to verification. Those applicants who are assessed as meeting the desired qualifications for the position will be invited to participate in the examination process which will consist of: An appraisal (oral interview) examination weighted 100% to assess the applicant's knowledge, education, experience and general ability to perform the essential functions of the position. Candidate(s) who complete the appraisal interview with acceptable results will be placed on an Eligibility List to be considered by the Department's hiring authority. An employment offer is contingent upon acceptable results from a completed background review, including a fingerprint check with the California Department of Justice (DOJ). A pre-placement medical exam will be scheduled after the issuance of a conditional offer of employment. Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at (562) 904-7292 at least 72 hours in advance. NOTE: This recruitment is open on a continuous basis and may close without prior notice. Please thoroughly review the entire job flyer including the application instructions. Failure to submit a completed application and provide required documentation may result in an application being removed from further consideration. Closing Date/Time:
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Licensed Behavioral Health Program Manager II* . Licensed Behavioral Health Program Managers II* are responsible for managing clinical and administrative program components; overseeing multidisciplinary teams; developing, planning, directing, and evaluating the units/program; fiscal administration of budgets; evaluating and developing personnel/staffing patterns based on program needs; supervising and managing staff; participating in the development and implementation of policies and procedures to ensure efficient and effective delivery of treatment services. The Licensed Behavioral Health Program Manager II* is responsible for the overall functioning of the program(s) under their purview, and focuses on the implementing and monitoring of programs, regulatory compliance, and quality improvement. Additionally, this position is responsible for supervising Mental Health Clinic Supervisors in charge of clinical programs. Provision of clinical consultation is required. *Official title: Mental Health Program Manager II For additional details, please refer to the Mental Health Program Manager II job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County Immediate vacancies exist in the following Department of Behavioral Health programs; please indicate your availability for referral to each program in the Supplemental Questionnaire. 24 Hour & Emergency Services: This position provides oversight to two (2) operational units under Community Crisis Services (CCS): the Crisis Contact Center (CCC) and the Community Crisis Response Teams (CCRT), who provide mobile crisis response services to the communities of San Bernardino County. This position will be expected to monitor contracts and may lead or participate in critical incident stress debriefings in the community. The CCC operates 24/7 365 days a year, providing triage, telehealth crisis services, and the dispatching of the mobile teams for residents and community partners seeking support in managing behavioral health crises. Crisis Services also works closely with the DBH Disaster & Safety Division in response to critical incidents and disasters in the County. Community Crisis Services supports individuals and their families, law enforcement (LE) partners, schools, local churches, and other community based organizations requesting specialty behavioral health crisis services to support them in the community. CCS is a high-profile crisis program that serves the community and requires a high level of oversight and management to maintain the fidelity of the program and help community members receive the best and most appropriate services at the lowest level of care. Regional Outpatient Clinics: This Licensed Program Manager II assigned to the West Valley Region of Community Clinics is responsible for a variety of duties including but not limited to: daily operational oversight of two large community clinics, supervision of clinic supervisory staff, monitoring of service provision, ensuring compliance with state and federal regulations as well as DBH policies and procedures. Daily operational oversight includes providing clinical consultation to staff and periodically intervening with consumers when needed. These activities will include data gathering and reporting for departmental and state structured reviews, monitoring contract providers, program development, and fiscal analysis and monitoring. Homeless and Supportive Services: This position provides oversight to the Homeless and Supportive Services Division, which includes outreach and engagement teams (HOST), the InnROADS Behavioral Health Team, and our Full-Service Partnerships with our DBH and contract providers, and oversees services contracted with our Managed Care Plans (MCP), under our Homeless and Supportive Services Division. This position operates under highly political programs with services that are co-staffed with the San Bernardino County Sheriff's Department, Department of Aging and Adult Services, and the Department of Public Health, in addition to various other community partners and contract agencies, as well as local City and County entities. Responsibilities of this Program Manager II include developing positive, productive, and collaborative relationships with Sheriff, Police, Fire, COC Members, Office of Homeless Services, MCP’s, Housing Authority, and between DBH staff and their assigned co-locations duties; navigation of politics related to working with law enforcement and the community and other partners; developing and managing MOUs with current and new collaborative partners for service agreements, roles, and responsibilities and housing. This position also oversees community-based organization-contracts and MOU’s. The incumbent will be responsible for making clinical and programmatic decisions based on service needs. Understanding of Housing First Model, and various housing voucher programs is highly desirable. The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Background Check: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Travel: Travel throughout the County will be required on a regular basis. Travel within the state is likely to occur two to four times per year. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. National travel is occasionally required. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Education: A Master's or Doctoral degree from an accredited institution in behavioral science, human services, social work, counseling, psychology, public health administration, business/public administration, hospital administration, or closely related field of study. --AND-- Licensure: Must have CA state licensure as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Clinical Psychologist, or Licensed Professional Clinical Counselor. --AND-- Experience: Option 1: Three (3) years of experience in a behavioral health treatment program. Qualifying experience must include a minimum of two (2) years of experience as a full-scope supervisor responsible for planning, directing, and evaluating a mental health program or unit. Qualifying experience must include clinical and administrative supervisory responsibility. Clinical supervision must include supervision over master’s level clinicians or psychologists engaged in the provision of mental health services and/or substance use services. The administrative supervision includes participating in the hiring, counseling, disciplinary actions, assigning work, completing work performance evaluations, developing work schedules and approving time off. Additionally, applicant must have at least one (1) year of experience providing direct clinical services to various age groups. -OR- Option 2: Three (3) years of experience as a manager in an agency providing behavioral health services or social work services. Qualifying experience must include second-level supervision (supervising through subordinate supervisors), budget/fiscal administration, and responsibility for program planning, development, implementation, and evaluation. The oversight provided through second-level supervision must include oversight of clinical services provided to various ages (e.g., providing clinical supervision to pre-licensed clinicians accruing hours toward licensure). Additionally, applicant must have at least one (1) year of experience providing direct clinical services to various ages. Desired Qualifications The ideal candidate will have experience in the development, implementation, and monitoring of clinical programs. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health invites qualified professionals to apply for the position of Licensed Behavioral Health Program Manager II* . Licensed Behavioral Health Program Managers II* are responsible for managing clinical and administrative program components; overseeing multidisciplinary teams; developing, planning, directing, and evaluating the units/program; fiscal administration of budgets; evaluating and developing personnel/staffing patterns based on program needs; supervising and managing staff; participating in the development and implementation of policies and procedures to ensure efficient and effective delivery of treatment services. The Licensed Behavioral Health Program Manager II* is responsible for the overall functioning of the program(s) under their purview, and focuses on the implementing and monitoring of programs, regulatory compliance, and quality improvement. Additionally, this position is responsible for supervising Mental Health Clinic Supervisors in charge of clinical programs. Provision of clinical consultation is required. *Official title: Mental Health Program Manager II For additional details, please refer to the Mental Health Program Manager II job description. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County Immediate vacancies exist in the following Department of Behavioral Health programs; please indicate your availability for referral to each program in the Supplemental Questionnaire. 24 Hour & Emergency Services: This position provides oversight to two (2) operational units under Community Crisis Services (CCS): the Crisis Contact Center (CCC) and the Community Crisis Response Teams (CCRT), who provide mobile crisis response services to the communities of San Bernardino County. This position will be expected to monitor contracts and may lead or participate in critical incident stress debriefings in the community. The CCC operates 24/7 365 days a year, providing triage, telehealth crisis services, and the dispatching of the mobile teams for residents and community partners seeking support in managing behavioral health crises. Crisis Services also works closely with the DBH Disaster & Safety Division in response to critical incidents and disasters in the County. Community Crisis Services supports individuals and their families, law enforcement (LE) partners, schools, local churches, and other community based organizations requesting specialty behavioral health crisis services to support them in the community. CCS is a high-profile crisis program that serves the community and requires a high level of oversight and management to maintain the fidelity of the program and help community members receive the best and most appropriate services at the lowest level of care. Regional Outpatient Clinics: This Licensed Program Manager II assigned to the West Valley Region of Community Clinics is responsible for a variety of duties including but not limited to: daily operational oversight of two large community clinics, supervision of clinic supervisory staff, monitoring of service provision, ensuring compliance with state and federal regulations as well as DBH policies and procedures. Daily operational oversight includes providing clinical consultation to staff and periodically intervening with consumers when needed. These activities will include data gathering and reporting for departmental and state structured reviews, monitoring contract providers, program development, and fiscal analysis and monitoring. Homeless and Supportive Services: This position provides oversight to the Homeless and Supportive Services Division, which includes outreach and engagement teams (HOST), the InnROADS Behavioral Health Team, and our Full-Service Partnerships with our DBH and contract providers, and oversees services contracted with our Managed Care Plans (MCP), under our Homeless and Supportive Services Division. This position operates under highly political programs with services that are co-staffed with the San Bernardino County Sheriff's Department, Department of Aging and Adult Services, and the Department of Public Health, in addition to various other community partners and contract agencies, as well as local City and County entities. Responsibilities of this Program Manager II include developing positive, productive, and collaborative relationships with Sheriff, Police, Fire, COC Members, Office of Homeless Services, MCP’s, Housing Authority, and between DBH staff and their assigned co-locations duties; navigation of politics related to working with law enforcement and the community and other partners; developing and managing MOUs with current and new collaborative partners for service agreements, roles, and responsibilities and housing. This position also oversees community-based organization-contracts and MOU’s. The incumbent will be responsible for making clinical and programmatic decisions based on service needs. Understanding of Housing First Model, and various housing voucher programs is highly desirable. The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department. CONDITIONS OF EMPLOYMENT Background Check: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. Travel: Travel throughout the County will be required on a regular basis. Travel within the state is likely to occur two to four times per year. Employees will be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. National travel is occasionally required. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Education: A Master's or Doctoral degree from an accredited institution in behavioral science, human services, social work, counseling, psychology, public health administration, business/public administration, hospital administration, or closely related field of study. --AND-- Licensure: Must have CA state licensure as a Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Clinical Psychologist, or Licensed Professional Clinical Counselor. --AND-- Experience: Option 1: Three (3) years of experience in a behavioral health treatment program. Qualifying experience must include a minimum of two (2) years of experience as a full-scope supervisor responsible for planning, directing, and evaluating a mental health program or unit. Qualifying experience must include clinical and administrative supervisory responsibility. Clinical supervision must include supervision over master’s level clinicians or psychologists engaged in the provision of mental health services and/or substance use services. The administrative supervision includes participating in the hiring, counseling, disciplinary actions, assigning work, completing work performance evaluations, developing work schedules and approving time off. Additionally, applicant must have at least one (1) year of experience providing direct clinical services to various age groups. -OR- Option 2: Three (3) years of experience as a manager in an agency providing behavioral health services or social work services. Qualifying experience must include second-level supervision (supervising through subordinate supervisors), budget/fiscal administration, and responsibility for program planning, development, implementation, and evaluation. The oversight provided through second-level supervision must include oversight of clinical services provided to various ages (e.g., providing clinical supervision to pre-licensed clinicians accruing hours toward licensure). Additionally, applicant must have at least one (1) year of experience providing direct clinical services to various ages. Desired Qualifications The ideal candidate will have experience in the development, implementation, and monitoring of clinical programs. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing We are currently seeking a Guest Services Technician to join the South Wilmington Street Center. The South Wilmington Street Center (SWSC) offers an array of support services to the homeless citizens of Wake County . The center has 234 beds that are utilized 365 days a year to assist homeless adult males in the community. SWSC provides more intense services through the Progressive Housing Program. These men are provided with support either through group interaction or individual one-on-one support from a Social Worker to assist them in obtaining self-sufficiency. These men are guaranteed a bed each day as they progress toward their goals and permanent housing. These men are also provided with 3 meals daily, breakfast, lunch, and dinner. Hygiene kits, a shower and laundry access, as well as outreach and engagement services from our staff. The Guest Services Technician provides outreach and on-site facility supervision and resident guidance. Job duties include: Manage the day to day operations of the shelter Admit/check guests into the facility and help to maintain a secure facility Provide routine monitoring of the entire facility via rounds, supervision of guests and facility maintenance Assist with activities of daily living Monitor and document behavior Provide quality guest services and other duties as may be assigned Work Schedule : Monday and Tuesday 11:00 pm - 7:45 am, Saturday and Sunday 7:00 pm - 7:45 am About Our Team Wake County Department of Housing’s goal is to ensure that quality affordable housing is available for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, but housing services must also be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents and furthering Wake County’s commitment to healthy and inclusive growth. The Department’s programs include Community Revitalization, Development Financing, Rental Assistance, Homeless Services, Community Outreach, Emergency Shelter and Permanent Supportive Housing. In partnership with the community, the Homeless Services team offers high quality and effective human services to persons who are experiencing homelessness or who are experiencing a housing crisis. The Basics (Required Education and Experience) High school diploma or GED No specific experience required Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Experience working with the homeless population Associate's Degree in a Human Services related field How Will We Know You're 'The One'? Ability to recognize and respect the value of individual differences of all those seeking services including those within the homeless population and those with physical and behavioral challenges Ability to convey information clearly and concisely both verbally and in writing to ensure that they understand the information and the message Ability to listen and respond appropriately to others Ability to utilize office equipment and other relevant technology (software and systems) to meet business needs including Microsoft Office (Excel and Word) and Homeless Management Information Systems Ability to follow instructions through a standard work process, check work for accuracy before completion of tasks, multitask and remain flexible with daily changing priorities in a fast paced environment Ability to observe, monitor, collect and record data and the ability to assess the accuracy, validity and integrity of the data Ability to accomplish tasks and processes accurately and completely with attention to detail About This Position Location: South Wilmington Street Center Raleigh, NC 27601 Employment Type: Regular Work Schedule: Monday & Tuesday 11:00pm -7:45am Saturday & Sunday 7:00pm - 7:45am Hiring Range: 19.64 - 28.17 Market Range: 17.07 - 28.17 Posting Closing Date: 7:00 pm on 5/13/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Apr 23, 2024
What You'll Be Doing We are currently seeking a Guest Services Technician to join the South Wilmington Street Center. The South Wilmington Street Center (SWSC) offers an array of support services to the homeless citizens of Wake County . The center has 234 beds that are utilized 365 days a year to assist homeless adult males in the community. SWSC provides more intense services through the Progressive Housing Program. These men are provided with support either through group interaction or individual one-on-one support from a Social Worker to assist them in obtaining self-sufficiency. These men are guaranteed a bed each day as they progress toward their goals and permanent housing. These men are also provided with 3 meals daily, breakfast, lunch, and dinner. Hygiene kits, a shower and laundry access, as well as outreach and engagement services from our staff. The Guest Services Technician provides outreach and on-site facility supervision and resident guidance. Job duties include: Manage the day to day operations of the shelter Admit/check guests into the facility and help to maintain a secure facility Provide routine monitoring of the entire facility via rounds, supervision of guests and facility maintenance Assist with activities of daily living Monitor and document behavior Provide quality guest services and other duties as may be assigned Work Schedule : Monday and Tuesday 11:00 pm - 7:45 am, Saturday and Sunday 7:00 pm - 7:45 am About Our Team Wake County Department of Housing’s goal is to ensure that quality affordable housing is available for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, but housing services must also be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents and furthering Wake County’s commitment to healthy and inclusive growth. The Department’s programs include Community Revitalization, Development Financing, Rental Assistance, Homeless Services, Community Outreach, Emergency Shelter and Permanent Supportive Housing. In partnership with the community, the Homeless Services team offers high quality and effective human services to persons who are experiencing homelessness or who are experiencing a housing crisis. The Basics (Required Education and Experience) High school diploma or GED No specific experience required Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Experience working with the homeless population Associate's Degree in a Human Services related field How Will We Know You're 'The One'? Ability to recognize and respect the value of individual differences of all those seeking services including those within the homeless population and those with physical and behavioral challenges Ability to convey information clearly and concisely both verbally and in writing to ensure that they understand the information and the message Ability to listen and respond appropriately to others Ability to utilize office equipment and other relevant technology (software and systems) to meet business needs including Microsoft Office (Excel and Word) and Homeless Management Information Systems Ability to follow instructions through a standard work process, check work for accuracy before completion of tasks, multitask and remain flexible with daily changing priorities in a fast paced environment Ability to observe, monitor, collect and record data and the ability to assess the accuracy, validity and integrity of the data Ability to accomplish tasks and processes accurately and completely with attention to detail About This Position Location: South Wilmington Street Center Raleigh, NC 27601 Employment Type: Regular Work Schedule: Monday & Tuesday 11:00pm -7:45am Saturday & Sunday 7:00pm - 7:45am Hiring Range: 19.64 - 28.17 Market Range: 17.07 - 28.17 Posting Closing Date: 7:00 pm on 5/13/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing We are currently seeking a Guest Services Technician to join the South Wilmington Street Center. The South Wilmington Street Center (SWSC) offers an array of support services to the homeless citizens of Wake County . The center has 234 beds that are utilized 365 days a year to assist homeless adult males in the community. SWSC provides more intense services through the Progressive Housing Program. These men are provided with support either through group interaction or individual one-on-one support from a Social Worker to assist them in obtaining self-sufficiency. These men are guaranteed a bed each day as they progress toward their goals and permanent housing. These men are also provided with 3 meals daily, breakfast, lunch, and dinner. Hygiene kits, a shower and laundry access, as well as outreach and engagement services from our staff. The Guest Services Technician provides outreach and on-site facility supervision and resident guidance. Job duties include: Manage the day to day operations of the shelter Admit/check guests into the facility and help to maintain a secure facility Provide routine monitoring of the entire facility via rounds, supervision of guests and facility maintenance Assist with activities of daily living Monitor and document behavior Provide quality guest services and other duties as may be assigned NOTE: Work Schedule: Wednesday & Thursday 11:00pm - 7:45am, Saturday & Sunday 7:00pm - 7:45am About Our Team Wake County Department of Housing’s goal is to ensure that quality affordable housing is available for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, housing services must be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents and furthering Wake County’s commitment to healthy and inclusive growth. The Department’s programs include Community Revitalization, Development Financing, Rental Assistance, Homeless Services, Community Outreach, Emergency Shelter and Permanent Supportive Housing. The Basics (Required Education and Experience) High school diploma or GED No specific experience required Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Experience working with the homeless population Associate's Degree in a Human Services related field How Will We Know You're 'The One'? Ability to recognize and respect the value of individual differences of all those seeking services including those within the homeless population and those with physical and behavioral challenges Ability to convey information clearly and concisely both verbally and in writing to ensure that they understand the information and the message Ability to listens and respond appropriately to others Ability to utilize office equipment and other relevant technology (software and systems) to meet business needs including Microsoft Office (Excel and Word) and Homeless Management Information Systems Ability to follow instructions through a standard work process, check work for accuracy before completion of tasks, multitask and remain flexible with daily changing priorities in a fast paced environment Ability to observe, monitor, collect and record data and the ability to assess the accuracy, validity and integrity of the data Ability to accomplish tasks and processes accurately and completely with attention to detail About This Position Location: South Wilmington Street Center Raleigh, NC 27603 Employment Type: Regular Work Schedule: Wednesday & Thursday 11:00pm -7:45am Saturday & Sunday 7:00pm - 7:45am Hiring Range: 19.64 - 28.17 Market Range: 17.07 - 28.17 Posting Closing Date: 7:00 pm on 5/13/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Apr 23, 2024
What You'll Be Doing We are currently seeking a Guest Services Technician to join the South Wilmington Street Center. The South Wilmington Street Center (SWSC) offers an array of support services to the homeless citizens of Wake County . The center has 234 beds that are utilized 365 days a year to assist homeless adult males in the community. SWSC provides more intense services through the Progressive Housing Program. These men are provided with support either through group interaction or individual one-on-one support from a Social Worker to assist them in obtaining self-sufficiency. These men are guaranteed a bed each day as they progress toward their goals and permanent housing. These men are also provided with 3 meals daily, breakfast, lunch, and dinner. Hygiene kits, a shower and laundry access, as well as outreach and engagement services from our staff. The Guest Services Technician provides outreach and on-site facility supervision and resident guidance. Job duties include: Manage the day to day operations of the shelter Admit/check guests into the facility and help to maintain a secure facility Provide routine monitoring of the entire facility via rounds, supervision of guests and facility maintenance Assist with activities of daily living Monitor and document behavior Provide quality guest services and other duties as may be assigned NOTE: Work Schedule: Wednesday & Thursday 11:00pm - 7:45am, Saturday & Sunday 7:00pm - 7:45am About Our Team Wake County Department of Housing’s goal is to ensure that quality affordable housing is available for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, housing services must be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents and furthering Wake County’s commitment to healthy and inclusive growth. The Department’s programs include Community Revitalization, Development Financing, Rental Assistance, Homeless Services, Community Outreach, Emergency Shelter and Permanent Supportive Housing. The Basics (Required Education and Experience) High school diploma or GED No specific experience required Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Experience working with the homeless population Associate's Degree in a Human Services related field How Will We Know You're 'The One'? Ability to recognize and respect the value of individual differences of all those seeking services including those within the homeless population and those with physical and behavioral challenges Ability to convey information clearly and concisely both verbally and in writing to ensure that they understand the information and the message Ability to listens and respond appropriately to others Ability to utilize office equipment and other relevant technology (software and systems) to meet business needs including Microsoft Office (Excel and Word) and Homeless Management Information Systems Ability to follow instructions through a standard work process, check work for accuracy before completion of tasks, multitask and remain flexible with daily changing priorities in a fast paced environment Ability to observe, monitor, collect and record data and the ability to assess the accuracy, validity and integrity of the data Ability to accomplish tasks and processes accurately and completely with attention to detail About This Position Location: South Wilmington Street Center Raleigh, NC 27603 Employment Type: Regular Work Schedule: Wednesday & Thursday 11:00pm -7:45am Saturday & Sunday 7:00pm - 7:45am Hiring Range: 19.64 - 28.17 Market Range: 17.07 - 28.17 Posting Closing Date: 7:00 pm on 5/13/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
City of Sacramento, CA
Sacramento, California, United States
THE POSITION THIS POSTING WILL BE OPEN UNTIL FILLED Application cut-off dates are Bi-Weekly: "the 15th and last day of each month". With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. This position, housed in the Department of Community Response, will focus on providing Sacramento’s residents with innovative services for persons in crisis, including but not limited to those experiencing homelessness. This role will involve outcome-driven management of vendor contracts supporting homelessness services to ensure effective service delivery and resource usage. This position will also involve developing and overseeing non-public safety alternative response teams that are dispatched to appropriate calls for service. IDEAL CANDIDATE STATEMENT The ideal candidate has a good understanding and preferably experience in the following areas: Overseeing housing and shelter programs, services and/or social services programs that relate to addressing homelessness. The Continuum of Care (CoC), the Homeless Management Information System (HMIS), and the Coordinated Access System (CAS). Managing and seeking out diverse funding streams to maintain and expand social service programs within the City. Emergency and Non-emergency public safety operations, including familiarity with the Incident Command System. Under limited direction, a Program Manager organizes and manages major programs or projects with a high degree of visibility and substantial citywide impact; supervises professional, technical, and clerical staff; coordinates administrative functions; and develops procedures, programs and methodologies. DISTINGUISHING CHARACTERISTICS This management level classification may be populated with multiple incumbents who exercise a broad range of authority over complex programs critical to a department’s mission. Responsibilities require work beyond typical program or project management work. Incumbents must exercise substantial innovation and leadership in developing and managing programs or projects. The Program Manager is distinguished from the lower classification of Program Specialist in that the Program Manager is responsible for administration and management of major complex programs and projects with high visibility and substantial citywide impact. This class is distinguished from that of Support Services Manager in that the latter class manages all internal support functions for a department and supports a board or commission. SUPERVISION RECEIVED AND EXERCISED Limited direction is provided by a department head or division manager. Supervision, on a regular basis, of three or more assigned staff positions is required to hold this classification. ESSENTIAL DUTIES AND RESPONSIBILITIES Organizes, coordinates, and manages one or more major programs or projects with high visability and citywide impact; coordinates administrative functions including budget preparation, financial management, contract administration, and personnel administration for the program. Develops procedures and methodologies within compliance requirements; interprets and applies existing policies to actual situations; coordinates development of work plans, selects and supervises staff; meets with staff to identify and resolve problems, assigns work activities, and evaluates work products. Serves as principal contact for the program/project; confers with department heads, division chiefs, members of professional staff, and other officials concerning programs, regulations, procedures, policies, etc.; represents the department in a variety of meetings involving program coordination or regulatory requirements; may serve on commissions or non-profit boards as part of program service delivery. Develops and maintains informational and statistical reports regarding program performance, goal attainment, and service levels; conducts customer service audits and delivers customer service training. Works with vendors and suppliers; writes RFP/RFQs, contracts, and grant applications; negotiates terms, conditions and performance standards. Provides exceptional customer service to those contacted in the course of work. Other related duties may also be perfomed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Principles and practices of public administration, including governmental finance, budgeting, personnel administration, procurement methods. Methods and practices of modern office management. Advanced principles and practices of research, analysis, and technical report writing. Functions and missions of publicly appointed Boards or Commissions. Principles and practices of supervision. Advanced principles and practices of project/program development, management and administration. Principles and practices of supervision and training. Skill in: Collecting and analyzing large volumes of data and reaching a conclusion supported by the research. Building a consensus among parties with competing or conflicting interests. Supervising and motivating employees and generating department-wide cooperation in support of strategic goals and plans. Use of computers, computer applications, and software. Ability to: Prepare technical or analytical reports. Interpret and apply regulatory practices, rules, and policies to actual situations. Present ideas effectively, orally and in writing. Establish and maintain effective working relationships with people of diverse backgrounds. Meet deadlines in a highly political environment. Effectively plan, develop, and implement a comprehensive program with a broad scope and high degree of complexity. Manage highly complex subject matter. Make program or project changes based on analysis of results, new legislation, or departmental changes. Exercise administrative supervision and direction over professional, technical, and clerical staff. EXPERIENCE AND EDUCATION Experience: Six years of professional level administrative and analytical experience including two years of which must be in the program area. -AND- Education: Graduation from an accredited four-year college or university with major coursework in business or public administration or a closely related field. Note: It is highly desirable the required years of professional-level experience be attained in a governmental jurisdiction. Substitution: A post-graduate degree may substitute for one year of the required professional level governmental administrative and analytical experience. PROOF OF EDUCATION Proof of education such as, but not limited to, university/college transcripts anddegrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application for further consideration by the next posted cut-off date; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office as part of the application process ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received will be forwarded to the hiring department for review until the position is filled. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: Continuous
Mar 07, 2024
Full Time
THE POSITION THIS POSTING WILL BE OPEN UNTIL FILLED Application cut-off dates are Bi-Weekly: "the 15th and last day of each month". With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. This position, housed in the Department of Community Response, will focus on providing Sacramento’s residents with innovative services for persons in crisis, including but not limited to those experiencing homelessness. This role will involve outcome-driven management of vendor contracts supporting homelessness services to ensure effective service delivery and resource usage. This position will also involve developing and overseeing non-public safety alternative response teams that are dispatched to appropriate calls for service. IDEAL CANDIDATE STATEMENT The ideal candidate has a good understanding and preferably experience in the following areas: Overseeing housing and shelter programs, services and/or social services programs that relate to addressing homelessness. The Continuum of Care (CoC), the Homeless Management Information System (HMIS), and the Coordinated Access System (CAS). Managing and seeking out diverse funding streams to maintain and expand social service programs within the City. Emergency and Non-emergency public safety operations, including familiarity with the Incident Command System. Under limited direction, a Program Manager organizes and manages major programs or projects with a high degree of visibility and substantial citywide impact; supervises professional, technical, and clerical staff; coordinates administrative functions; and develops procedures, programs and methodologies. DISTINGUISHING CHARACTERISTICS This management level classification may be populated with multiple incumbents who exercise a broad range of authority over complex programs critical to a department’s mission. Responsibilities require work beyond typical program or project management work. Incumbents must exercise substantial innovation and leadership in developing and managing programs or projects. The Program Manager is distinguished from the lower classification of Program Specialist in that the Program Manager is responsible for administration and management of major complex programs and projects with high visibility and substantial citywide impact. This class is distinguished from that of Support Services Manager in that the latter class manages all internal support functions for a department and supports a board or commission. SUPERVISION RECEIVED AND EXERCISED Limited direction is provided by a department head or division manager. Supervision, on a regular basis, of three or more assigned staff positions is required to hold this classification. ESSENTIAL DUTIES AND RESPONSIBILITIES Organizes, coordinates, and manages one or more major programs or projects with high visability and citywide impact; coordinates administrative functions including budget preparation, financial management, contract administration, and personnel administration for the program. Develops procedures and methodologies within compliance requirements; interprets and applies existing policies to actual situations; coordinates development of work plans, selects and supervises staff; meets with staff to identify and resolve problems, assigns work activities, and evaluates work products. Serves as principal contact for the program/project; confers with department heads, division chiefs, members of professional staff, and other officials concerning programs, regulations, procedures, policies, etc.; represents the department in a variety of meetings involving program coordination or regulatory requirements; may serve on commissions or non-profit boards as part of program service delivery. Develops and maintains informational and statistical reports regarding program performance, goal attainment, and service levels; conducts customer service audits and delivers customer service training. Works with vendors and suppliers; writes RFP/RFQs, contracts, and grant applications; negotiates terms, conditions and performance standards. Provides exceptional customer service to those contacted in the course of work. Other related duties may also be perfomed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Principles and practices of public administration, including governmental finance, budgeting, personnel administration, procurement methods. Methods and practices of modern office management. Advanced principles and practices of research, analysis, and technical report writing. Functions and missions of publicly appointed Boards or Commissions. Principles and practices of supervision. Advanced principles and practices of project/program development, management and administration. Principles and practices of supervision and training. Skill in: Collecting and analyzing large volumes of data and reaching a conclusion supported by the research. Building a consensus among parties with competing or conflicting interests. Supervising and motivating employees and generating department-wide cooperation in support of strategic goals and plans. Use of computers, computer applications, and software. Ability to: Prepare technical or analytical reports. Interpret and apply regulatory practices, rules, and policies to actual situations. Present ideas effectively, orally and in writing. Establish and maintain effective working relationships with people of diverse backgrounds. Meet deadlines in a highly political environment. Effectively plan, develop, and implement a comprehensive program with a broad scope and high degree of complexity. Manage highly complex subject matter. Make program or project changes based on analysis of results, new legislation, or departmental changes. Exercise administrative supervision and direction over professional, technical, and clerical staff. EXPERIENCE AND EDUCATION Experience: Six years of professional level administrative and analytical experience including two years of which must be in the program area. -AND- Education: Graduation from an accredited four-year college or university with major coursework in business or public administration or a closely related field. Note: It is highly desirable the required years of professional-level experience be attained in a governmental jurisdiction. Substitution: A post-graduate degree may substitute for one year of the required professional level governmental administrative and analytical experience. PROOF OF EDUCATION Proof of education such as, but not limited to, university/college transcripts anddegrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application for further consideration by the next posted cut-off date; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office as part of the application process ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received will be forwarded to the hiring department for review until the position is filled. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: Continuous
Contra Costa County, CA
Martinez, California, United States
The Position Click here to learn more about this opportunity! Contra Costa County recognizes that our employees are our strongest and greatest assets. Contra Costa Health (CCH) is looking for a dynamic Deputy Director to manage and oversee the department’s Finance Division. This role is responsible for overall planning, organizing, and coordinating of CCH’s budget development, financial planning, budgetary controls, and fiscal policies. This full-time position is based in Martinez, California. Under the general direction of the Health Services Chief Financial Ocer (CFO), the Deputy Chief Financial Officer (DCFO) is responsible for the day-to-day administration of the financial activities of the Health Department, which includes a hospital, health centers, and managed care plan. The DCFO will oversee general accounting functions, financial reporting, reimbursement functions, and compliance to ensure accurate and transparent financial records. The DFCO will assist the CFO in the implementation of fiscal and accounting policies in compliance with current technology, governmental accounting standards, laws, regulations, and County governance. Incumbent will report directly to the Chief Financial Officer (CFO) and assumes duties of the CFO in his/her absence. Why join the Contra Costa Health Finance Division? Contra Costa County is one of the few counties in the nation to offer a full spectrum of health-related services under one organizational structure.Contra Costa Health is the largest county department in Contra Costa County with over 4,700 employees. Our mission is to care for and improve the health of all people in Contra Costa with special attention to those who are most vulnerable to health problems. We provide services through nine operational areas: Behavioral Health, Contra Costa Health Plan, Emergency Medical Services, Environmental Health, Hazardous Materials, Health, Housing & Homeless Services, Public Health, Contra Costa Regional Medical Center & Health Centers, and Detention Health. Please see our website for more information about Contra Costa Health: cchealth.org . CCH is an integrated system of health care services that covers health at every level: the individual, the family, and the community. For low-income and uninsured residents of Contra Costa County, CCHS is the safety net, providing medical services not available to them elsewhere. The Health Services Finance Division is responsible for the accounting operations of each program operated by Contra Costa Health Services. With the responsibility of managing a budget of over $2 billion dollars, the Finance Department is recruiting for a Deputy Director of Finance to oversee a complex systems of funding sources and the Finance units that maintain budgetary controls. We are looking for someone who: A strong leader. You will develop and maintain effective working relationships with your team and lead by example. A strong relationship builder. You will need to establish relationships across operational areas, departments and with external agencies. An effective communicator. You will need exemplary communication skills to effectively convey complex policies and procedures across all levels of the organization and foster an environment of open dialogue and feedback while respecting confidentiality and discretion in sensitive matters. A strong motivator and supporter. You will need to encourage and support your line supervisors who are responsible for providing day-to-day supervision of Finance staff. Organized, data- and results-driven. You will need to balance multiple priorities and know when it is appropriate to delegate. You should utilize data analytics to inform decisions, improve workforce planning, and measure the effectiveness of initiatives in meeting departmental objectives. Able to balance department needs and County interests. You will need to demonstrate your understanding of organizational partnership by leveraging the CCH needs with the County’s interests. Able to adapt to constant change. You will need to be flexible and able to shift priorities quickly as needs change. Support Alignment with the County Administrator’s Office. You will need to actively engage and align with the directives of the County Administrator’s Office, as they have full oversight of processes, procedures, and administration across the county. This positive collaboration will ensure the effective and seamless integration of county-wide initiatives and practices. Innovative and solutions focused. You will need to take a fresh look at current internal practices, encourage innovation and identify opportunities to modernize and streamline operations. You will need to be a champion for change in establishing an environment of continuous improvement within the unit. What you will typically be responsible for: Management and Financial Leadership: • Assist CFO in developing long-term financial objectives, plans, and policies. • Participate in overall management discussions and decision-making processes. • Manages and directs staff in general accounting, accounts payable, finance systems and government reporting. • Establishes and maintains communications with departmental staff and staff from other County agencies. • Attends outside meetings related to Contra Costa Health, including the County Administrator’s Office and/or Board of Supervisors, when assigned. • Supervises and evaluates the performance of assigned staff members to the finance unit. • Acts in the absence of the Chief Financial Officer. Financial Planning and Analysis: • Collaborate with the CFO to develop and implement financial strategies and policies aligned with the health department’s mission and goals. • Analyze financial data, identify trends, and recommend actions to optimize financial performance. • Interpret policies, procedures, and regulations and determine the impact of pending and approved healthcare legislation on the health department. Budgeting and Forecasting: • Oversee the departmental budgeting process, including creating annual operating budgets and capital expenditure plans. • Monitor budget performance, track variances, and propose adjustments as needed. Financial Reporting and Compliance: • Ensure accurate and timely financial reporting to internal and external stakeholders. • Comply with regulatory requirements, accounting standards, and industry best practices. Risk Management: • Mitigate financial risks by implementing robust internal controls and risk assessment processes. • Monitor financial performance indicators and address potential issues proactively. Performs other related duties as assigned. Desired Knowledge, Skills, and Abilities Knowledge of: Principles and practices of modern financial planning and analysis. Principles and practices of hospital and healthcare administration, including Medi-Care and Medi-Cal cost reporting and third-party contracts. Budget preparation, monitoring, and control. Accounting systems including payroll and associated software. Methods and techniques of advanced accounting, auditing, and cost control methods applicable to hospitals and clinics. Regulations and laws common to the operation of hospitals and public healthcare organizations Organizational and functional structure of local, state, and federal laws, regulations and procedures affecting local government. Ability to: Work effectively as a member of a management team in a large integrated health system that includes a hospital and managed care plan. Research, analyze and make recommendations on administrative, fiscal, management, human resources and procedural practices and procedures. Plan, organize and assist in directing the work of accountants, auditors, and other staff in the finance unit. Represent the health department on assigned committees, advisory boards, work groups and other department task forces. Establish and maintain communication and professional relationships with departmental staff and staff from public, private, and other County agencies. Interpret and apply statutes and policies. Prepare comprehensive, clear, and concise complex financial, operational and management reports. Communicate effectively both verbally and in writing. Compensation and Benefits The salary range for this position is $269,460.12 - $327,530.52 annually, depending on qualifications. Additionally, this position has been approved for a 5% COLA adjustment in July 2024 & July 2025. The County offers a competitive benefits program that includes the following: Retirement - The County pays the employer contribution to CCCERA, a 1937 Act defined benefit retirement plan, which has reciprocity with other 1937 Act County retirement systems, CalPERS, and systems with CalPERS reciprocity. Employee contributions are based on a percentage of pensionable compensation. The County also participates in Social Security and Medicare. Health Insurance - A variety of subsidized medical, dental, and vision plans are offered. Long Term Disability - County-paid program. Vacation Leave - Initial monthly accrual rate is 10 hours, up to maximum accumulation of 240 hours. Sick Leave - Monthly accrual is 8 hours. Annual Management Administrative Leave - 94 non-accruable leave hours are credited each January 1st (prorated for those hired after January 1st). Personal Holiday Credit Holidays - 11 paid holidays per year Deferred Compensation Plan - County contributes $85, plus an additional $150 per month upon qualifying employee contributions to a 457 plan. Management Life Insurance Program Management Longevity Pay Minimum Qualifications License Required: Candidates must possess a valid California Motor Vehicle Operator's License. Out of state valid Motor Vehicle Operator's License will be accepted during the application process Education: Possession of a Master's degree from an accredited college or university with a major in Public Health, Business or Public Administration, Social or Behavioral Sciences, Health Sciences, Social Work, or a closely related field. Position assigned to Health Finance requires a Master’s degree from an accredited college or university with a major in Business, Finance or Accounting or a closely related field. Experience: Five (5) years of full-time (or the equivalent of full-time) professional management experience in a health or human services agency, at least three (3) years of which must have been in an executive-level position within a large diverse program or public agency providing health or human services to the public or professional management experience in budget analysis/development or finance management in a health or human services public agency providing supervision to professional staff. Required certification when assigned to Finance: Possession and maintenance of a valid Certified Public Accountant (CPA) issued by the State of California, OR a Certified Health Financial Professional (CHFP) issued by the Healthcare Financial Management Association (HFMA), OR a Certified Government Financial Manager (CGFM) issued by the Association of Government Accountants, OR a Certified Public Finance Officer (CPFO) issued by the Government Finance Officer’s Association. Substitution for Education: Possession of a Bachelor's degree from an accredited college or university with a major in Public Health, Business or Public Administration, Social or Behavioral Sciences, Health Sciences, Social Work, Finance, or Accounting and additional three (3) years of the required experience, at least two (2) years of which must have been in an executive-level position within a large diverse program or public agency providing health or human services to the public or professional management experience in budget analysis/development or finance management in a health or human services public agency in a supervisory capacity. Selection Process A copy of the required professional accounting certification must be provided at time of application. SELECTION PROCESS Application Filing: Interested individuals should submit an online application and provide all required documentation to be considered. Those candidates deemed most qualified will be invited to interview. This recruitment will remain open, and applications will be reviewed on an ongoing basis until the position is filled. This position is exempted from the merit system and will not follow regular County recruitment and selection procedures. Not all applicants will be invited to participate in the evaluation and interview process. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Apr 16, 2024
Full Time
The Position Click here to learn more about this opportunity! Contra Costa County recognizes that our employees are our strongest and greatest assets. Contra Costa Health (CCH) is looking for a dynamic Deputy Director to manage and oversee the department’s Finance Division. This role is responsible for overall planning, organizing, and coordinating of CCH’s budget development, financial planning, budgetary controls, and fiscal policies. This full-time position is based in Martinez, California. Under the general direction of the Health Services Chief Financial Ocer (CFO), the Deputy Chief Financial Officer (DCFO) is responsible for the day-to-day administration of the financial activities of the Health Department, which includes a hospital, health centers, and managed care plan. The DCFO will oversee general accounting functions, financial reporting, reimbursement functions, and compliance to ensure accurate and transparent financial records. The DFCO will assist the CFO in the implementation of fiscal and accounting policies in compliance with current technology, governmental accounting standards, laws, regulations, and County governance. Incumbent will report directly to the Chief Financial Officer (CFO) and assumes duties of the CFO in his/her absence. Why join the Contra Costa Health Finance Division? Contra Costa County is one of the few counties in the nation to offer a full spectrum of health-related services under one organizational structure.Contra Costa Health is the largest county department in Contra Costa County with over 4,700 employees. Our mission is to care for and improve the health of all people in Contra Costa with special attention to those who are most vulnerable to health problems. We provide services through nine operational areas: Behavioral Health, Contra Costa Health Plan, Emergency Medical Services, Environmental Health, Hazardous Materials, Health, Housing & Homeless Services, Public Health, Contra Costa Regional Medical Center & Health Centers, and Detention Health. Please see our website for more information about Contra Costa Health: cchealth.org . CCH is an integrated system of health care services that covers health at every level: the individual, the family, and the community. For low-income and uninsured residents of Contra Costa County, CCHS is the safety net, providing medical services not available to them elsewhere. The Health Services Finance Division is responsible for the accounting operations of each program operated by Contra Costa Health Services. With the responsibility of managing a budget of over $2 billion dollars, the Finance Department is recruiting for a Deputy Director of Finance to oversee a complex systems of funding sources and the Finance units that maintain budgetary controls. We are looking for someone who: A strong leader. You will develop and maintain effective working relationships with your team and lead by example. A strong relationship builder. You will need to establish relationships across operational areas, departments and with external agencies. An effective communicator. You will need exemplary communication skills to effectively convey complex policies and procedures across all levels of the organization and foster an environment of open dialogue and feedback while respecting confidentiality and discretion in sensitive matters. A strong motivator and supporter. You will need to encourage and support your line supervisors who are responsible for providing day-to-day supervision of Finance staff. Organized, data- and results-driven. You will need to balance multiple priorities and know when it is appropriate to delegate. You should utilize data analytics to inform decisions, improve workforce planning, and measure the effectiveness of initiatives in meeting departmental objectives. Able to balance department needs and County interests. You will need to demonstrate your understanding of organizational partnership by leveraging the CCH needs with the County’s interests. Able to adapt to constant change. You will need to be flexible and able to shift priorities quickly as needs change. Support Alignment with the County Administrator’s Office. You will need to actively engage and align with the directives of the County Administrator’s Office, as they have full oversight of processes, procedures, and administration across the county. This positive collaboration will ensure the effective and seamless integration of county-wide initiatives and practices. Innovative and solutions focused. You will need to take a fresh look at current internal practices, encourage innovation and identify opportunities to modernize and streamline operations. You will need to be a champion for change in establishing an environment of continuous improvement within the unit. What you will typically be responsible for: Management and Financial Leadership: • Assist CFO in developing long-term financial objectives, plans, and policies. • Participate in overall management discussions and decision-making processes. • Manages and directs staff in general accounting, accounts payable, finance systems and government reporting. • Establishes and maintains communications with departmental staff and staff from other County agencies. • Attends outside meetings related to Contra Costa Health, including the County Administrator’s Office and/or Board of Supervisors, when assigned. • Supervises and evaluates the performance of assigned staff members to the finance unit. • Acts in the absence of the Chief Financial Officer. Financial Planning and Analysis: • Collaborate with the CFO to develop and implement financial strategies and policies aligned with the health department’s mission and goals. • Analyze financial data, identify trends, and recommend actions to optimize financial performance. • Interpret policies, procedures, and regulations and determine the impact of pending and approved healthcare legislation on the health department. Budgeting and Forecasting: • Oversee the departmental budgeting process, including creating annual operating budgets and capital expenditure plans. • Monitor budget performance, track variances, and propose adjustments as needed. Financial Reporting and Compliance: • Ensure accurate and timely financial reporting to internal and external stakeholders. • Comply with regulatory requirements, accounting standards, and industry best practices. Risk Management: • Mitigate financial risks by implementing robust internal controls and risk assessment processes. • Monitor financial performance indicators and address potential issues proactively. Performs other related duties as assigned. Desired Knowledge, Skills, and Abilities Knowledge of: Principles and practices of modern financial planning and analysis. Principles and practices of hospital and healthcare administration, including Medi-Care and Medi-Cal cost reporting and third-party contracts. Budget preparation, monitoring, and control. Accounting systems including payroll and associated software. Methods and techniques of advanced accounting, auditing, and cost control methods applicable to hospitals and clinics. Regulations and laws common to the operation of hospitals and public healthcare organizations Organizational and functional structure of local, state, and federal laws, regulations and procedures affecting local government. Ability to: Work effectively as a member of a management team in a large integrated health system that includes a hospital and managed care plan. Research, analyze and make recommendations on administrative, fiscal, management, human resources and procedural practices and procedures. Plan, organize and assist in directing the work of accountants, auditors, and other staff in the finance unit. Represent the health department on assigned committees, advisory boards, work groups and other department task forces. Establish and maintain communication and professional relationships with departmental staff and staff from public, private, and other County agencies. Interpret and apply statutes and policies. Prepare comprehensive, clear, and concise complex financial, operational and management reports. Communicate effectively both verbally and in writing. Compensation and Benefits The salary range for this position is $269,460.12 - $327,530.52 annually, depending on qualifications. Additionally, this position has been approved for a 5% COLA adjustment in July 2024 & July 2025. The County offers a competitive benefits program that includes the following: Retirement - The County pays the employer contribution to CCCERA, a 1937 Act defined benefit retirement plan, which has reciprocity with other 1937 Act County retirement systems, CalPERS, and systems with CalPERS reciprocity. Employee contributions are based on a percentage of pensionable compensation. The County also participates in Social Security and Medicare. Health Insurance - A variety of subsidized medical, dental, and vision plans are offered. Long Term Disability - County-paid program. Vacation Leave - Initial monthly accrual rate is 10 hours, up to maximum accumulation of 240 hours. Sick Leave - Monthly accrual is 8 hours. Annual Management Administrative Leave - 94 non-accruable leave hours are credited each January 1st (prorated for those hired after January 1st). Personal Holiday Credit Holidays - 11 paid holidays per year Deferred Compensation Plan - County contributes $85, plus an additional $150 per month upon qualifying employee contributions to a 457 plan. Management Life Insurance Program Management Longevity Pay Minimum Qualifications License Required: Candidates must possess a valid California Motor Vehicle Operator's License. Out of state valid Motor Vehicle Operator's License will be accepted during the application process Education: Possession of a Master's degree from an accredited college or university with a major in Public Health, Business or Public Administration, Social or Behavioral Sciences, Health Sciences, Social Work, or a closely related field. Position assigned to Health Finance requires a Master’s degree from an accredited college or university with a major in Business, Finance or Accounting or a closely related field. Experience: Five (5) years of full-time (or the equivalent of full-time) professional management experience in a health or human services agency, at least three (3) years of which must have been in an executive-level position within a large diverse program or public agency providing health or human services to the public or professional management experience in budget analysis/development or finance management in a health or human services public agency providing supervision to professional staff. Required certification when assigned to Finance: Possession and maintenance of a valid Certified Public Accountant (CPA) issued by the State of California, OR a Certified Health Financial Professional (CHFP) issued by the Healthcare Financial Management Association (HFMA), OR a Certified Government Financial Manager (CGFM) issued by the Association of Government Accountants, OR a Certified Public Finance Officer (CPFO) issued by the Government Finance Officer’s Association. Substitution for Education: Possession of a Bachelor's degree from an accredited college or university with a major in Public Health, Business or Public Administration, Social or Behavioral Sciences, Health Sciences, Social Work, Finance, or Accounting and additional three (3) years of the required experience, at least two (2) years of which must have been in an executive-level position within a large diverse program or public agency providing health or human services to the public or professional management experience in budget analysis/development or finance management in a health or human services public agency in a supervisory capacity. Selection Process A copy of the required professional accounting certification must be provided at time of application. SELECTION PROCESS Application Filing: Interested individuals should submit an online application and provide all required documentation to be considered. Those candidates deemed most qualified will be invited to interview. This recruitment will remain open, and applications will be reviewed on an ongoing basis until the position is filled. This position is exempted from the merit system and will not follow regular County recruitment and selection procedures. Not all applicants will be invited to participate in the evaluation and interview process. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $139,192.00 /annually - $210,876.00 /annually (Non-Represented Pay Band 10) Initial salary is negotiable between $175,034.00 - $187,000.00, commensurate with experience and education. Reports To General Manager Current Assignment Under direction from the General Manager this position designs, develops, implements and oversees programs focused on addressing homelessness and related issues within the BART system; works with internal and external stakeholders to ensure services performed by BART departments are integrated internally and with similar services provided by state, and federal agencies, counties, cities and community organizations; serves as the primary subject matter expert within the BART system on matters related to homelessness and the health and social welfare of BART riders; serves as the top advisor and strategic partner for the General Manager, executive leadership, and Board of Directors on such matters; performs other duties as assigned. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Develops and administers the Strategic Homeless Action Plan for BART. Develops and manages partnerships with external stakeholders - including cities, counties, state and federal agencies, and non-profit organizations; coordinates priorities and services with external stakeholders; and, leads advocacy efforts focused on securing support and resources from external partners. Partners with key BART departments to assess needs, problem solve, test ideas, identify and secure funding, develop metrics, and implement results based on accountability measures that utilize data and metrics to measure program performance. Presents information, proposals and reports to staff, Board of Directors, community members and organizations, and other government agencies. Partners with BART Communications Department to create and distribute program updates, announcements, stories, and other relevant information to a wide range of stakeholders. Develops and manages program budget; advocates for and works to secure additional funding and resources, including drafting contract and grant proposals; and proposes and implements creative measures to maximize available funding, including effectively negotiating costs and utilizing internal and external partnerships as a way to expand services and capacity. Coordinates with Labor Relations and unions on current and potential programs to ensure services do not generate union concerns and violate union contract rules. Partners with BART Police Department to ensure all programs are in alignment with the Progressive Policing policies. Partners with the Office of the General Counsel to develop and update policies, service agreements, and other agreements and contracts. Collaborates with the Government and Community Relations Department to develop and implement strategies to engage elected officials and community leaders. Works with the Grants Division within the Office of Performance and Budget to identify and pursue funding opportunities. Directs outreach and passenger wellness programs, including elevator attendant program, homeless outreach activities, and restroom attendant program. Provides responsible and effective advice and consultation to the General Manager, Deputy General Manager, executive management team, and Board of Directors. Minimum Qualifications Education Possession of a bachelor’s degree in Public Policy, Social Welfare, Health Care Administration, Public Administration, or a closely related field from an accredited college or university. Experience The equivalent of five (5) years of full-time professional verifiable experience designing, developing and implementing health and/or human services programs that involved multiple service providers, which includes at least two (2) years of management-level experience. Substitution Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of : Local and national issues and trends related to homelessness, mental health crisis response programs, substance use disorder treatment, and supportive housing services Best practices and historical context of the role between law enforcement functions and health and social service functions, including homeless and mental health services Principles and practices of effective project management Methods and techniques of effective communication Principles and practices of government budget development and management Current office procedures and practices, including the use of online computer equipment Skill/Ability in: Developing and implementing new programs in alignment with broader strategic priorities Working with elected officials, community groups, and external stakeholders Developing creative solutions to challenging operational issues Providing leadership and communication to foster effective internal and external coordination and partnerships Working with multiple stakeholders and balancing competing interests and/or priorities Exercising sound judgment within established guidelines Establishing and maintaining effective working relationships with those contacted in the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $139,192.00 /annually - $210,876.00 /annually (Non-Represented Pay Band 10) Initial salary is negotiable between $175,034.00 - $187,000.00, commensurate with experience and education. Reports To General Manager Current Assignment Under direction from the General Manager this position designs, develops, implements and oversees programs focused on addressing homelessness and related issues within the BART system; works with internal and external stakeholders to ensure services performed by BART departments are integrated internally and with similar services provided by state, and federal agencies, counties, cities and community organizations; serves as the primary subject matter expert within the BART system on matters related to homelessness and the health and social welfare of BART riders; serves as the top advisor and strategic partner for the General Manager, executive leadership, and Board of Directors on such matters; performs other duties as assigned. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Develops and administers the Strategic Homeless Action Plan for BART. Develops and manages partnerships with external stakeholders - including cities, counties, state and federal agencies, and non-profit organizations; coordinates priorities and services with external stakeholders; and, leads advocacy efforts focused on securing support and resources from external partners. Partners with key BART departments to assess needs, problem solve, test ideas, identify and secure funding, develop metrics, and implement results based on accountability measures that utilize data and metrics to measure program performance. Presents information, proposals and reports to staff, Board of Directors, community members and organizations, and other government agencies. Partners with BART Communications Department to create and distribute program updates, announcements, stories, and other relevant information to a wide range of stakeholders. Develops and manages program budget; advocates for and works to secure additional funding and resources, including drafting contract and grant proposals; and proposes and implements creative measures to maximize available funding, including effectively negotiating costs and utilizing internal and external partnerships as a way to expand services and capacity. Coordinates with Labor Relations and unions on current and potential programs to ensure services do not generate union concerns and violate union contract rules. Partners with BART Police Department to ensure all programs are in alignment with the Progressive Policing policies. Partners with the Office of the General Counsel to develop and update policies, service agreements, and other agreements and contracts. Collaborates with the Government and Community Relations Department to develop and implement strategies to engage elected officials and community leaders. Works with the Grants Division within the Office of Performance and Budget to identify and pursue funding opportunities. Directs outreach and passenger wellness programs, including elevator attendant program, homeless outreach activities, and restroom attendant program. Provides responsible and effective advice and consultation to the General Manager, Deputy General Manager, executive management team, and Board of Directors. Minimum Qualifications Education Possession of a bachelor’s degree in Public Policy, Social Welfare, Health Care Administration, Public Administration, or a closely related field from an accredited college or university. Experience The equivalent of five (5) years of full-time professional verifiable experience designing, developing and implementing health and/or human services programs that involved multiple service providers, which includes at least two (2) years of management-level experience. Substitution Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of : Local and national issues and trends related to homelessness, mental health crisis response programs, substance use disorder treatment, and supportive housing services Best practices and historical context of the role between law enforcement functions and health and social service functions, including homeless and mental health services Principles and practices of effective project management Methods and techniques of effective communication Principles and practices of government budget development and management Current office procedures and practices, including the use of online computer equipment Skill/Ability in: Developing and implementing new programs in alignment with broader strategic priorities Working with elected officials, community groups, and external stakeholders Developing creative solutions to challenging operational issues Providing leadership and communication to foster effective internal and external coordination and partnerships Working with multiple stakeholders and balancing competing interests and/or priorities Exercising sound judgment within established guidelines Establishing and maintaining effective working relationships with those contacted in the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Stanislaus County, CA
Modesto, California, United States
About the Opportunity THE IDEAL CANDIDATE Workforce Development is seeking an individual that possesses leadership experience in Workforce Innovation Opportunity Act (WIOA), Welfare-to-Work (WTW), or Client Services/Business Services Workforce Development programs, and has knowledge of Federal, State and local regulations applicable to these programs. The candidate should be highly motivated, possess a positive attitude, organized, detailed oriented with the ability to thrive in a fast-paced, multi-faceted and performance-oriented environment. The candidate shall take initiative to problem solve, clarify job expectations and performance goals with employees, and give direction to and supervise a diverse workforce to develop a collaborative team environment. To learn more about the Workforce Development, click here . Click here for details THE POSITION The Family Services Supervisor reports to a manager and is the highest level in the Family Services series. Incumbents provide direct supervision to Family Services Specialists on a daily basis and are responsible for overseeing a major program. The Family Services Supervisor is distinguished from the lower class of Family Services Specialist IV in that the latter is the lead worker or specialized technical expert level of the Family Services series. The Family Services Supervisor is distinguished from the higher class of Manager in that the latter is responsible for multiple units and incumbents perform duties and represent the Agency independently within all areas of responsibility. ABOUT THE DEPARTMENT Stanislaus County Workforce Development (SCWD) is dedicated to developing a skilled workforce that strengthens business and contributes to the economic success of the community. With ninety-four allocated employees who work in five locations throughout Stanislaus County, SCWD prepares individuals for jobs that are in demand by local businesses and provides businesses with referrals of qualified job applicants. Administration, which includes the Human Resources/Safety, Facilities, Finance/Operations, Contracts & Planning, Marketing and Information Technology divisions, supports the day-to-day program activities of the Department. Support activities include accounting, audits, employee and participant payroll processing, State reporting, grant billing, budgeting, contract management/monitoring, legislative analysis and implementation, equipment management, data imaging, website management and inventory control. The Business Services Division markets resources available to employers through Workforce Development. These include services such as identifying and hiring qualified candidates, aligning training opportunities to meet the needs of employers and jobseekers, and working with employers to identify work-based learning opportunities. These services lead to client self-sufficiency and provide businesses with qualified job candidates. In addition, Business Services assists employers with labor market information, referrals to resources and job fairs to ensure the clients served obtain employment. Services available to employers include but are not limited to on-the-job training and work experience incumbent worker training. Additionally, the Department conducts Sector Strategy initiatives to enhance services provided to local businesses and assist in filling the skills gap in the local area with specific focus on the agriculture, manufacturing, construction, healthcare, logistics/warehousing, and the underserved sectors. The Client Services Division provides a wide range of employment and training services to adults, dislocated workers, Welfare to Work recipients and youth in the community through various programs at four Job Centers located across the County. Client Services staff provide job search assistance to the public, workshops to assist with résumé development, interviewing skills, and job retention. For those needing more assistance in finding employment, Client Services provides intensive career counseling and work experience, as well as funding for vocational training programs. Workforce Development provides innovative programs and direct resources to serve specialized populations such as veterans, homeless, non-custodial parents and the previously incarcerated. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Mid Management/Supervisory bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Provides pre-approval of On-the-Job Training (OJT), Transitional Jobs, and Expanded Subsidized Employment contracts and coordinates with the Workforce Development Fiscal Department to close and de-obligate OJT's; Supervises and regularly meet with and evaluates the work of subordinate staff, recommends effective personnel actions related to: selection, performance, leaves of absence, grievances, disciplinary procedures, work schedules and assignments, and administers personnel and related policies and procedures; Plans, organizes, and directs the activities of the unit by signing/reviewing work, identifying training needs and providing in-service training as appropriate. Assists staff in resolving complex client problems and making referrals to other agencies and community resources; Responds to inquiries from customers, claimants, employers, and the general public by explaining applicable laws, regulations and administrative rules; Oversees Workforce Development services, access to labor market and job search information, customer assessment; Investigates complaints from Contractors, local businesses and Job seeker customers, establishes facts and determines action required; Uses the County Customer Relations Management System to resolve customer complaints and report results; Promotes customer services by contacting local, private, and public organizations; Represents the Agency at meetings, community and professional events, conferences at local, state and national level; and may represent management at various meetings; Monitors staff to ensure efficiency and quality of operations; Prepares various reports to support organizational planning; Provides input into the development/modification of internal and external unit policies, methods and procedures; Informs employees about management policies, procedures and goals and answers questions or obtains information from specialists when technical knowledge is required; Under the general guidance and supervision of a Workforce Development Manager, performs daily project management functions in support of department mission and objectives; Coordinates with local business and partner agencies to provide effective liaison with those organizations. Oversees special projects on behalf of the Division Manager; Conducts periodic Workflow Process analysis and recommends process improvements; Analyzes, interprets, and discusses legislation, statistics, Workforce Development rules and regulations to staff and the public. Makes decisions for policy and procedure implementations, evaluates the effectiveness of policies and procedures, and makes necessary changes as needed; Takes part in studies or research projects; chairs task groups and committees; works with local groups concerned about community problems; and develops handbook and procedure manuals; Assists in developing grants, budgets, policies and procedures for a section of the department; Participates in the development and presentation of training and staff development programs to enhance skills of professional and technical staff; Plans, implements, and evaluates new programs and new regulations and assists in the development of community resources for all programs; Provides leadership in collaborative projects and partnerships; Establishes and measures performance indicators in a way that will accomplish the Agency's/County's goals and objectives; May negotiate vendor contracts; Remains abreast of State and Federal regulations and industry innovations; Prepares/Receives correspondence and statistical reports related to the Division's work flow; Performs on short notice, other duties and special projects assigned; Meets with employers, including site selectors to discuss workforce related topics and develop solutions for meeting their workforce needs; Gathers and analyzes workforce information and statistical data, reach a conclusion, and provide information to Workforce Development staff, employers, site selectors, and community partners as requested; and Establishes and maintains cooperative working relationships with Workforce Development staff, employers, outside agencies, customers, and the general public. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Functions of public service agencies and the principles of public assistance and employment services; Principles of supervising, evaluating, and training; Personnel management practices; and equal employment opportunity related laws, rules and regulations; Public assistance and employment service methods and case management concepts, techniques of interviewing and recording social service cases; Social research methods; Public assistance and employment resources available in the community for referral or utilization in social service programs; Public speaking skills, presentation strategies, and facilitation skills; Principles of Federal, State and local levels of eligibility for public assistance programs and employment programs; General principles and techniques of interviewing, counseling, job search, recording, problem solving and goal setting in public assistance and employment programs; Current issues and socio-economic conditions and trends in the field of public assistance and employment programs; Community organization and social problems calling for the use of public and private community resources; Principles of individual and group behavior; Principles involved in the nature, growth and development of in-group processes; The laws, rules, and regulations governing the operation of the public social service agencies and eligibility and employment public assistance programs such as TANF/StanWORKS, Welfare to Work, Food Stamps, Medi-Cal, and General Assistance programs; Budget development and grant writing techniques; Total Quality Management and Baldrige criteria; and Computer programs dealing with databases, graphics, and spreadsheets. SKILLS/ABILITIES Effectively coordinate work of a unit with other units, supervisors, multi-disciplinary teams or community agencies; Analyze, interpret, and discuss legislation, court orders, statistics, departmental rules and programs, policies and procedures, regulations and trends; Gather and analyze information and statistical data, reach a conclusion and write narrative reports in a clear and concise manner using proper grammar suitable for public presentation; Interpret, explain and apply existing laws, rules and regulations to clients/families, the community or other agencies; Classify case problems and evaluate the effectiveness of effort in solving problems; Establish and maintain cooperative working relationships with other units, outside agencies, clients, multi-media partnerships and the general public; Promote self-sufficiency concepts to customers, staff and the community; Communicate with others of diverse ethnic, socio-economic and cultural backgrounds; Perform analysis, apply good judgment, responsible decision making and problem solving techniques in analyzing situations accurately and taking the most effective course of action; Quickly and flexibly take initiative to change direction and priorities while meeting deadlines and management expectations; Present oral and written reports clearly and concisely using proper grammar; Promote, encourage and garner staff support, ideas and participation for County events; Provide staff training in appropriate areas; Evaluate staff and recommend disciplinary action when appropriate; Assist in budget development and grant writing; Develop policies and procedures; Perform mathematical calculations using a calculator; and Perform the job ethically and within program guidelines. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE PATTERN I Bachelor's degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; AND ONE OF THE FOLLOWING: One (1) year in the Stanislaus County class of Family Services Specialist IV; OR Two (2) years in the Stanislaus County class of Family Services Specialist III; OR Two (2) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. PATTERN II Graduation from college with an Associate of Science or Associate of Arts degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; OR Completion of a combination of at least 30 semester units in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; A ND ONE OF THE FOLLOWING: Two (2) years in the Stanislaus County class of Family Services Specialist IV; OR Three (3) years in the Stanislaus County class of Family Services Specialist III; OR Three (3) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call (209) 247-7668 to make other arrangements before 5:00 PM on the final filling date. Failure to submit proof or make other arrangements before the final filling deadline will results in disqualification. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application; Possess a Bachelor's Degree, or higher, in the specific areas of study of Business Administration, Public Administration, Human Resources Management, Marketing; OR At least two (2) years of full-time experience working with WIOA programs, Welfare to Work/TANF programs, Economic development programs, or Workforce development programs. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: May 6, 2024, at 5:00 PM Oral Examination: Week of May 13, 2024 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 5/6/2024 5:00 PM Pacific
Apr 23, 2024
Full Time
About the Opportunity THE IDEAL CANDIDATE Workforce Development is seeking an individual that possesses leadership experience in Workforce Innovation Opportunity Act (WIOA), Welfare-to-Work (WTW), or Client Services/Business Services Workforce Development programs, and has knowledge of Federal, State and local regulations applicable to these programs. The candidate should be highly motivated, possess a positive attitude, organized, detailed oriented with the ability to thrive in a fast-paced, multi-faceted and performance-oriented environment. The candidate shall take initiative to problem solve, clarify job expectations and performance goals with employees, and give direction to and supervise a diverse workforce to develop a collaborative team environment. To learn more about the Workforce Development, click here . Click here for details THE POSITION The Family Services Supervisor reports to a manager and is the highest level in the Family Services series. Incumbents provide direct supervision to Family Services Specialists on a daily basis and are responsible for overseeing a major program. The Family Services Supervisor is distinguished from the lower class of Family Services Specialist IV in that the latter is the lead worker or specialized technical expert level of the Family Services series. The Family Services Supervisor is distinguished from the higher class of Manager in that the latter is responsible for multiple units and incumbents perform duties and represent the Agency independently within all areas of responsibility. ABOUT THE DEPARTMENT Stanislaus County Workforce Development (SCWD) is dedicated to developing a skilled workforce that strengthens business and contributes to the economic success of the community. With ninety-four allocated employees who work in five locations throughout Stanislaus County, SCWD prepares individuals for jobs that are in demand by local businesses and provides businesses with referrals of qualified job applicants. Administration, which includes the Human Resources/Safety, Facilities, Finance/Operations, Contracts & Planning, Marketing and Information Technology divisions, supports the day-to-day program activities of the Department. Support activities include accounting, audits, employee and participant payroll processing, State reporting, grant billing, budgeting, contract management/monitoring, legislative analysis and implementation, equipment management, data imaging, website management and inventory control. The Business Services Division markets resources available to employers through Workforce Development. These include services such as identifying and hiring qualified candidates, aligning training opportunities to meet the needs of employers and jobseekers, and working with employers to identify work-based learning opportunities. These services lead to client self-sufficiency and provide businesses with qualified job candidates. In addition, Business Services assists employers with labor market information, referrals to resources and job fairs to ensure the clients served obtain employment. Services available to employers include but are not limited to on-the-job training and work experience incumbent worker training. Additionally, the Department conducts Sector Strategy initiatives to enhance services provided to local businesses and assist in filling the skills gap in the local area with specific focus on the agriculture, manufacturing, construction, healthcare, logistics/warehousing, and the underserved sectors. The Client Services Division provides a wide range of employment and training services to adults, dislocated workers, Welfare to Work recipients and youth in the community through various programs at four Job Centers located across the County. Client Services staff provide job search assistance to the public, workshops to assist with résumé development, interviewing skills, and job retention. For those needing more assistance in finding employment, Client Services provides intensive career counseling and work experience, as well as funding for vocational training programs. Workforce Development provides innovative programs and direct resources to serve specialized populations such as veterans, homeless, non-custodial parents and the previously incarcerated. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Mid Management/Supervisory bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Provides pre-approval of On-the-Job Training (OJT), Transitional Jobs, and Expanded Subsidized Employment contracts and coordinates with the Workforce Development Fiscal Department to close and de-obligate OJT's; Supervises and regularly meet with and evaluates the work of subordinate staff, recommends effective personnel actions related to: selection, performance, leaves of absence, grievances, disciplinary procedures, work schedules and assignments, and administers personnel and related policies and procedures; Plans, organizes, and directs the activities of the unit by signing/reviewing work, identifying training needs and providing in-service training as appropriate. Assists staff in resolving complex client problems and making referrals to other agencies and community resources; Responds to inquiries from customers, claimants, employers, and the general public by explaining applicable laws, regulations and administrative rules; Oversees Workforce Development services, access to labor market and job search information, customer assessment; Investigates complaints from Contractors, local businesses and Job seeker customers, establishes facts and determines action required; Uses the County Customer Relations Management System to resolve customer complaints and report results; Promotes customer services by contacting local, private, and public organizations; Represents the Agency at meetings, community and professional events, conferences at local, state and national level; and may represent management at various meetings; Monitors staff to ensure efficiency and quality of operations; Prepares various reports to support organizational planning; Provides input into the development/modification of internal and external unit policies, methods and procedures; Informs employees about management policies, procedures and goals and answers questions or obtains information from specialists when technical knowledge is required; Under the general guidance and supervision of a Workforce Development Manager, performs daily project management functions in support of department mission and objectives; Coordinates with local business and partner agencies to provide effective liaison with those organizations. Oversees special projects on behalf of the Division Manager; Conducts periodic Workflow Process analysis and recommends process improvements; Analyzes, interprets, and discusses legislation, statistics, Workforce Development rules and regulations to staff and the public. Makes decisions for policy and procedure implementations, evaluates the effectiveness of policies and procedures, and makes necessary changes as needed; Takes part in studies or research projects; chairs task groups and committees; works with local groups concerned about community problems; and develops handbook and procedure manuals; Assists in developing grants, budgets, policies and procedures for a section of the department; Participates in the development and presentation of training and staff development programs to enhance skills of professional and technical staff; Plans, implements, and evaluates new programs and new regulations and assists in the development of community resources for all programs; Provides leadership in collaborative projects and partnerships; Establishes and measures performance indicators in a way that will accomplish the Agency's/County's goals and objectives; May negotiate vendor contracts; Remains abreast of State and Federal regulations and industry innovations; Prepares/Receives correspondence and statistical reports related to the Division's work flow; Performs on short notice, other duties and special projects assigned; Meets with employers, including site selectors to discuss workforce related topics and develop solutions for meeting their workforce needs; Gathers and analyzes workforce information and statistical data, reach a conclusion, and provide information to Workforce Development staff, employers, site selectors, and community partners as requested; and Establishes and maintains cooperative working relationships with Workforce Development staff, employers, outside agencies, customers, and the general public. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Functions of public service agencies and the principles of public assistance and employment services; Principles of supervising, evaluating, and training; Personnel management practices; and equal employment opportunity related laws, rules and regulations; Public assistance and employment service methods and case management concepts, techniques of interviewing and recording social service cases; Social research methods; Public assistance and employment resources available in the community for referral or utilization in social service programs; Public speaking skills, presentation strategies, and facilitation skills; Principles of Federal, State and local levels of eligibility for public assistance programs and employment programs; General principles and techniques of interviewing, counseling, job search, recording, problem solving and goal setting in public assistance and employment programs; Current issues and socio-economic conditions and trends in the field of public assistance and employment programs; Community organization and social problems calling for the use of public and private community resources; Principles of individual and group behavior; Principles involved in the nature, growth and development of in-group processes; The laws, rules, and regulations governing the operation of the public social service agencies and eligibility and employment public assistance programs such as TANF/StanWORKS, Welfare to Work, Food Stamps, Medi-Cal, and General Assistance programs; Budget development and grant writing techniques; Total Quality Management and Baldrige criteria; and Computer programs dealing with databases, graphics, and spreadsheets. SKILLS/ABILITIES Effectively coordinate work of a unit with other units, supervisors, multi-disciplinary teams or community agencies; Analyze, interpret, and discuss legislation, court orders, statistics, departmental rules and programs, policies and procedures, regulations and trends; Gather and analyze information and statistical data, reach a conclusion and write narrative reports in a clear and concise manner using proper grammar suitable for public presentation; Interpret, explain and apply existing laws, rules and regulations to clients/families, the community or other agencies; Classify case problems and evaluate the effectiveness of effort in solving problems; Establish and maintain cooperative working relationships with other units, outside agencies, clients, multi-media partnerships and the general public; Promote self-sufficiency concepts to customers, staff and the community; Communicate with others of diverse ethnic, socio-economic and cultural backgrounds; Perform analysis, apply good judgment, responsible decision making and problem solving techniques in analyzing situations accurately and taking the most effective course of action; Quickly and flexibly take initiative to change direction and priorities while meeting deadlines and management expectations; Present oral and written reports clearly and concisely using proper grammar; Promote, encourage and garner staff support, ideas and participation for County events; Provide staff training in appropriate areas; Evaluate staff and recommend disciplinary action when appropriate; Assist in budget development and grant writing; Develop policies and procedures; Perform mathematical calculations using a calculator; and Perform the job ethically and within program guidelines. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE PATTERN I Bachelor's degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; AND ONE OF THE FOLLOWING: One (1) year in the Stanislaus County class of Family Services Specialist IV; OR Two (2) years in the Stanislaus County class of Family Services Specialist III; OR Two (2) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. PATTERN II Graduation from college with an Associate of Science or Associate of Arts degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; OR Completion of a combination of at least 30 semester units in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; A ND ONE OF THE FOLLOWING: Two (2) years in the Stanislaus County class of Family Services Specialist IV; OR Three (3) years in the Stanislaus County class of Family Services Specialist III; OR Three (3) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call (209) 247-7668 to make other arrangements before 5:00 PM on the final filling date. Failure to submit proof or make other arrangements before the final filling deadline will results in disqualification. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application; Possess a Bachelor's Degree, or higher, in the specific areas of study of Business Administration, Public Administration, Human Resources Management, Marketing; OR At least two (2) years of full-time experience working with WIOA programs, Welfare to Work/TANF programs, Economic development programs, or Workforce development programs. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: May 6, 2024, at 5:00 PM Oral Examination: Week of May 13, 2024 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 5/6/2024 5:00 PM Pacific
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Master’s Degree from an accredited college or university with major course work in a field related to the job. Licenses or Certifications: Psychologist Licensed Clinical Social Worker ( LCSW ) Licensed Masters Social Worker ( LMSW ) Licensed Professional Counselor ( LPC ) Licensed Professional Counselor-I ( LPC -I) Licensed Marriage and Family Therapist ( LMFT ) Must maintain licensure during employment An LMSW or LPC -I must submit a supervision plan to their respective state board within 90 days of employment working towards their LCSW or LPC licensure. Notes to Applicants When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers. You must use “N/A” for fields that are not applicable. If you are selected as a top candidate: A criminal history check will be conducted on the selected candidates Driving Requirement - This position requires a Valid Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. DACC reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. Pay Range $28.04 - $34.34 per hour Hours Monday - Friday. 8:00 a.m. to 5:00 p.m. Job Close Date 05/01/2024 Type of Posting External Department Downtown Austin Community Court Regular/Temporary Regular Grant Funded or Pooled Position Grant Funded Category Professional Location 505 Barton Springs Rd Austin, TX 78704 Preferred Qualifications Preferred Experience: Experience working with Adult Homeless population. Experience working with clients with significant mental health issues in a clinical setting. Experience working with clients with substance abuse issues in a clinical setting. Experience working in a criminal justice setting. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Conducts screening and assessment to determine diagnosis and treatment of mental, emotional, and behavioral disorders, conditions, and addictions, implements; and reviews individual treatment plans based on best practice. Assists client in the stabilization of bio-psychosocial functioning. Provides individual therapy. Provides case management, keeps up-to-date documentation, compiles data and informational reports, and prepares cost estimates. Refers citizens to appropriate agency or program. Records data on appropriate form and/or log. Attends meetings and/or seminars. Maintains safety and security of self, others, and facility. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of available resources in Austin for persons with multiple concerns including homelessness, substance abuse, and mental health. Knowledge of DSM -5. Skill in working with criminal offenders. Skill in assessment[JB1] and diagnosis. Skill in establishing and maintaining good working relationships with other City employees and the public. Skill in negotiation with other social service programs. Skill in obtaining services for clients. Skill in the application of casework principles. Skill in the process of interviewing and counseling. Skill in prioritizing tasks according to their criticality. Skill in operating a computer. Ability to work with hard to reach populations. Ability to be creative in developing treatment options. Ability to assess clients for mental health, substance abuse, and medical needs. Ability to engage clients and develop rapport. Ability to maintain strong boundaries with challenging clients. Ability to work well under pressure with multiple tasks. Ability to work as a team player. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Clinical Case Manager position are: Graduation with a Master’s Degree from an accredited college or university with major course work in a field related to the job. Do you meet these minimum qualifications? Yes No * This position requires a Valid Driver License. Do you have a Valid Driver License or if selected for this position, do you have the ability to acquire a Valid Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires one of the following: Psychologist, Licensed Clinical Social Worker (LCSW), Licensed Masters Social Worker (LMSW), Licensed Professional Counselor (LPC), Licensed Professional Counselor-I (LPC-I),and/or Licensed Marriage and Family Therapist (LMFT). Do you meet this requirement? Yes No * This position requires you to maintain the following licensure during employment: An LMSW or LPC-I must submit a supervision plan to their respective state board within 90 days of employment working towards their LCSW or LPC licensure. Are you able to meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Describe techniques you have used to engage clients who are difficult to serve. (Open Ended Question) * What do you find most challenging about working with clients who are homeless? If you don’t have experience in this area, put N/A. (Open Ended Question) * Please explain how you meet the qualifications for this position. (Open Ended Question) * The physical requirements for this position include working outside, going to unhoused camps, walking through uneven terrain, moving and lifting boxes of household items for clients, etc. Will you be able to perform these duties with or without accommodations? Yes No * I understand this is a grant funded position. Yes No Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
Mar 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Master’s Degree from an accredited college or university with major course work in a field related to the job. Licenses or Certifications: Psychologist Licensed Clinical Social Worker ( LCSW ) Licensed Masters Social Worker ( LMSW ) Licensed Professional Counselor ( LPC ) Licensed Professional Counselor-I ( LPC -I) Licensed Marriage and Family Therapist ( LMFT ) Must maintain licensure during employment An LMSW or LPC -I must submit a supervision plan to their respective state board within 90 days of employment working towards their LCSW or LPC licensure. Notes to Applicants When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers. You must use “N/A” for fields that are not applicable. If you are selected as a top candidate: A criminal history check will be conducted on the selected candidates Driving Requirement - This position requires a Valid Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. DACC reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. Pay Range $28.04 - $34.34 per hour Hours Monday - Friday. 8:00 a.m. to 5:00 p.m. Job Close Date 05/01/2024 Type of Posting External Department Downtown Austin Community Court Regular/Temporary Regular Grant Funded or Pooled Position Grant Funded Category Professional Location 505 Barton Springs Rd Austin, TX 78704 Preferred Qualifications Preferred Experience: Experience working with Adult Homeless population. Experience working with clients with significant mental health issues in a clinical setting. Experience working with clients with substance abuse issues in a clinical setting. Experience working in a criminal justice setting. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Conducts screening and assessment to determine diagnosis and treatment of mental, emotional, and behavioral disorders, conditions, and addictions, implements; and reviews individual treatment plans based on best practice. Assists client in the stabilization of bio-psychosocial functioning. Provides individual therapy. Provides case management, keeps up-to-date documentation, compiles data and informational reports, and prepares cost estimates. Refers citizens to appropriate agency or program. Records data on appropriate form and/or log. Attends meetings and/or seminars. Maintains safety and security of self, others, and facility. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of available resources in Austin for persons with multiple concerns including homelessness, substance abuse, and mental health. Knowledge of DSM -5. Skill in working with criminal offenders. Skill in assessment[JB1] and diagnosis. Skill in establishing and maintaining good working relationships with other City employees and the public. Skill in negotiation with other social service programs. Skill in obtaining services for clients. Skill in the application of casework principles. Skill in the process of interviewing and counseling. Skill in prioritizing tasks according to their criticality. Skill in operating a computer. Ability to work with hard to reach populations. Ability to be creative in developing treatment options. Ability to assess clients for mental health, substance abuse, and medical needs. Ability to engage clients and develop rapport. Ability to maintain strong boundaries with challenging clients. Ability to work well under pressure with multiple tasks. Ability to work as a team player. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Clinical Case Manager position are: Graduation with a Master’s Degree from an accredited college or university with major course work in a field related to the job. Do you meet these minimum qualifications? Yes No * This position requires a Valid Driver License. Do you have a Valid Driver License or if selected for this position, do you have the ability to acquire a Valid Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires one of the following: Psychologist, Licensed Clinical Social Worker (LCSW), Licensed Masters Social Worker (LMSW), Licensed Professional Counselor (LPC), Licensed Professional Counselor-I (LPC-I),and/or Licensed Marriage and Family Therapist (LMFT). Do you meet this requirement? Yes No * This position requires you to maintain the following licensure during employment: An LMSW or LPC-I must submit a supervision plan to their respective state board within 90 days of employment working towards their LCSW or LPC licensure. Are you able to meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Describe techniques you have used to engage clients who are difficult to serve. (Open Ended Question) * What do you find most challenging about working with clients who are homeless? If you don’t have experience in this area, put N/A. (Open Ended Question) * Please explain how you meet the qualifications for this position. (Open Ended Question) * The physical requirements for this position include working outside, going to unhoused camps, walking through uneven terrain, moving and lifting boxes of household items for clients, etc. Will you be able to perform these duties with or without accommodations? Yes No * I understand this is a grant funded position. Yes No Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
TULARE COUNTY HHSA
Visalia, California, United States
This is a continuous recruitment and can be closed at any time without notice. The Tulare County Health & Human Services Agency is actively recruiting for the position of Mental Health Clinician - Licensed. Direction is provided by a Mental Health, Human Services, or Integrated Services Clinical Supervisor or Manager or a higher-level management position within the Agency. The Mental Health Clinician - Licensed provides professional behavioral health services, in accordance with State of California laws and regulations, to identify adults and children with mental, emotional, and/or substance use disorders. The incumbent may also provide behavioral health clinical oversight and direction to unlicensed clinicians, mental health paraprofessional staff, and student undergraduate/graduate placements. This recruitment will establish an employment list to fill immediate and future vacancies throughout Tulare County’s Mental Health, Human Services Branches, or the Integrated Division. The successful candidate will respond to crisis, make assessments, provide triage, and follow through with appropriate treatments, including referrals and assessing for psychiatric hospitalizations. Incumbents working in the Mental Health Branch will work with complex casework in a variety of programs depending on current vacancies. These may include clinics, criminal justice, Alcohol and Other Drugs, administration homeless outreach, Integrated Services, children’s services, and other mental health settings. The ideal candidate will need to work well within a team setting and have a wealth of therapeutic skills to help problem-solve and make immediate decisions about challenging therapeutic cases. The successful candidate may also perform quality improvement activities for both mental health and substance use disorder programs and provide clinical expertise to programs and providers within the county behavioral health network. This may include l eading or participating in Quality Improvement projects, conducting chart reviews, investigating grievances and appeals, and supporting ongoing relationships with providers. The Tulare County Mental Health Branch has two outpatient adult mental health clinics, located in Visalia and in Porterville, and one children’s clinic in Porterville. All focus on the treatment of consumers with Severe Mental Illness. The Mental Health Branch works with community-based providers to ensure mental health services are available throughout the county. The Tulare County Child Welfare Services (CWS) Division has a clinical team that works primarily with adults and families involved with CWS. The successful candidate will provide mental health assessments, provide individual, family, and group psychotherapy, respond to crises in the field to support clients and social work staff, and consult with social workers and associated providers involved with cases. The Tulare County Integrated Services (IS) Division has a clinical team that will work as part of a multi-disciplinary team with representatives from programs across programs in Tulare County Health and Human Services Agency, community partners, community members, landlords, and other government agencies to identify services to meet the client’s needs. Candidates accepting one of these positions may qualify to apply for loan repayment of up to $30,000 for a two-year work commitment and providing direct client care in a qualified facility. For more information on the loan repayment program, visit https://hcai.ca.gov/loans-scholarships-grants/loan-repayment/lmhspep/ . Typical Duties Key Responsibilities Perform crisis intervention services over the phone or in the field as assigned; determine triage level and refer for appropriate services. May perform in-home or field crisis intervention or treatment services. Assist clients in accessing services to support the client’s need for treatment and care. Provide casework and program consultation to staff members, which may include serving as a clinical lead to unlicensed clinical team members in their development of client treatment plans. Establish and maintain effective working relationships at all organizational levels, as well as with other agencies, County departments, and the public. Employment Standards Required Qualifications Candidates must meet the qualifications listed below by the application deadline . Completion of a master’s degree in one of the following areas: social work; marriage, family, and child counseling; marital and family therapy; psychology; clinical psychology; or counseling psychology; obtained from an accredited school, college, or university. Possession of a valid Licensed Clinical Social Worker (LCSW), Licensed Professional Clinical Counselor (LPCC), or Licensed Marriage Family Therapist (LMFT) license issued by the State of California Department of Consumer Affairs, Board of Behavioral Sciences (BBS). Desirable Qualifications for Mental Health Knowledge of federal Medicaid and state Medi-Cal regulations pertaining to clinical licensing, provider site certification, service documentation, and billing T raining and experience providing clinical supervision. Experience and knowledge of working with special populations such as Criminal Justice, Severe Mental Illness (SMI), Unhoused, or others. Desirable Qualifications for Human Services Knowledge of the child welfare system Experience with trauma-informed care Knowledge of issues/concerns related to child abuse and neglect. Desirable Qualifications for Integrated Services Knowledge of the CalAIM initiatives Experience with trauma-informed care and motivational interviewing Knowledge of issues/concerns of homeless and vulnerably housed populations Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. If in a driving position, candidates must be able to obtain and retain a valid California driver's license. Student Loan Forgiveness This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007, and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: http://studentaid.ed.gov/repay-loans/forgiveness-cancellation . **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** If you are seeking an innovative, supportive, and satisfying work environment, please apply at http://agency.governmentjobs.com/tulare/ EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 4 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave: 12 set days and 1 personal holiday . Vacation Accrual: 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation: A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: Continuous
Mar 19, 2024
Full Time
This is a continuous recruitment and can be closed at any time without notice. The Tulare County Health & Human Services Agency is actively recruiting for the position of Mental Health Clinician - Licensed. Direction is provided by a Mental Health, Human Services, or Integrated Services Clinical Supervisor or Manager or a higher-level management position within the Agency. The Mental Health Clinician - Licensed provides professional behavioral health services, in accordance with State of California laws and regulations, to identify adults and children with mental, emotional, and/or substance use disorders. The incumbent may also provide behavioral health clinical oversight and direction to unlicensed clinicians, mental health paraprofessional staff, and student undergraduate/graduate placements. This recruitment will establish an employment list to fill immediate and future vacancies throughout Tulare County’s Mental Health, Human Services Branches, or the Integrated Division. The successful candidate will respond to crisis, make assessments, provide triage, and follow through with appropriate treatments, including referrals and assessing for psychiatric hospitalizations. Incumbents working in the Mental Health Branch will work with complex casework in a variety of programs depending on current vacancies. These may include clinics, criminal justice, Alcohol and Other Drugs, administration homeless outreach, Integrated Services, children’s services, and other mental health settings. The ideal candidate will need to work well within a team setting and have a wealth of therapeutic skills to help problem-solve and make immediate decisions about challenging therapeutic cases. The successful candidate may also perform quality improvement activities for both mental health and substance use disorder programs and provide clinical expertise to programs and providers within the county behavioral health network. This may include l eading or participating in Quality Improvement projects, conducting chart reviews, investigating grievances and appeals, and supporting ongoing relationships with providers. The Tulare County Mental Health Branch has two outpatient adult mental health clinics, located in Visalia and in Porterville, and one children’s clinic in Porterville. All focus on the treatment of consumers with Severe Mental Illness. The Mental Health Branch works with community-based providers to ensure mental health services are available throughout the county. The Tulare County Child Welfare Services (CWS) Division has a clinical team that works primarily with adults and families involved with CWS. The successful candidate will provide mental health assessments, provide individual, family, and group psychotherapy, respond to crises in the field to support clients and social work staff, and consult with social workers and associated providers involved with cases. The Tulare County Integrated Services (IS) Division has a clinical team that will work as part of a multi-disciplinary team with representatives from programs across programs in Tulare County Health and Human Services Agency, community partners, community members, landlords, and other government agencies to identify services to meet the client’s needs. Candidates accepting one of these positions may qualify to apply for loan repayment of up to $30,000 for a two-year work commitment and providing direct client care in a qualified facility. For more information on the loan repayment program, visit https://hcai.ca.gov/loans-scholarships-grants/loan-repayment/lmhspep/ . Typical Duties Key Responsibilities Perform crisis intervention services over the phone or in the field as assigned; determine triage level and refer for appropriate services. May perform in-home or field crisis intervention or treatment services. Assist clients in accessing services to support the client’s need for treatment and care. Provide casework and program consultation to staff members, which may include serving as a clinical lead to unlicensed clinical team members in their development of client treatment plans. Establish and maintain effective working relationships at all organizational levels, as well as with other agencies, County departments, and the public. Employment Standards Required Qualifications Candidates must meet the qualifications listed below by the application deadline . Completion of a master’s degree in one of the following areas: social work; marriage, family, and child counseling; marital and family therapy; psychology; clinical psychology; or counseling psychology; obtained from an accredited school, college, or university. Possession of a valid Licensed Clinical Social Worker (LCSW), Licensed Professional Clinical Counselor (LPCC), or Licensed Marriage Family Therapist (LMFT) license issued by the State of California Department of Consumer Affairs, Board of Behavioral Sciences (BBS). Desirable Qualifications for Mental Health Knowledge of federal Medicaid and state Medi-Cal regulations pertaining to clinical licensing, provider site certification, service documentation, and billing T raining and experience providing clinical supervision. Experience and knowledge of working with special populations such as Criminal Justice, Severe Mental Illness (SMI), Unhoused, or others. Desirable Qualifications for Human Services Knowledge of the child welfare system Experience with trauma-informed care Knowledge of issues/concerns related to child abuse and neglect. Desirable Qualifications for Integrated Services Knowledge of the CalAIM initiatives Experience with trauma-informed care and motivational interviewing Knowledge of issues/concerns of homeless and vulnerably housed populations Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. If in a driving position, candidates must be able to obtain and retain a valid California driver's license. Student Loan Forgiveness This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007, and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: http://studentaid.ed.gov/repay-loans/forgiveness-cancellation . **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** If you are seeking an innovative, supportive, and satisfying work environment, please apply at http://agency.governmentjobs.com/tulare/ EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 4 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave: 12 set days and 1 personal holiday . Vacation Accrual: 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation: A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: Continuous
City of Palmdale, CA
Palmdale, California, United States
DESCRIPTION To plan, organize, and direct the activities of the Housing division within the Neighborhood Services department; to coordinate housing activities with other divisions and departments; and to provide highly complex staff assistance to the Director of Neighborhood Services. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Director of Neighborhood Services. Exercises direct supervision over assigned clerical, technical, and professional personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Assist in the development and implementation of division goals, objectives, policies and procedures; develop and implement division goals and objectives. Plan, organize and direct housing activities including development of affordable housing for rent or ownership, homebuyer assistance programs, acquisition rehabilitation programs and rehabilitation programs. Develop and implement the development of the Housing division work plan; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures. Prepare the housing budget; assist in budget implementation; participate in the forecast of funds needed for staffing, equipment, materials and supplies; administer the approved budget. Select Housing personnel; provide or coordinate staff training; conduct performance evaluations; provide mentoring and/or coaching to division staff. Represent the division and department to outside agencies and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary. Manage affordable housing construction projects; ensure compliance with development agreements; monitor completion deadlines. Develop comprehensive marketing program for affordable housing services; prepare and distribute marketing materials. Oversee staff assistance to the Mobile Home Park Rent Control Board; assist with preparing reports and studies; provide technical information to the Board. Monitor the City of Palmdale Homeless Plan and work with various service providers and community organizations to develop and implement paths to end homelessness in the community. Present recommendations to the Director of Neighborhood Services, City Council and Housing Authority Board. Monitor Housing Authority assets including fiscal budgets, asset management, and real property. Research and prepare technical and administrative reports; prepare written correspondence. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related duties as assigned. EXPERIENCE & TRAINING / LICENSE AND/OR CERTIFICATE Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible experience in administration of housing programs, including two years in a supervisory role. Training: A Bachelor's degree from an accredited college or university with major course work in public administration, urban studies, planning or a related field. License or Certificate: Possession of, or ability to obtain, a valid California driver's license. MINIMUM QUALIFICATIONS Knowledge of: Principles and practices of affordable housing assistance program administration. Principles and practices of housing finance, real estate practices and procedures, and loan origination and servicing. Principles and practices of policy development and implementation. Principles and practices of negotiations. Principles and practices of leadership, motivation, team building and conflict resolution. Principles and practices of business correspondence and report writing. Pertinent local, State and Federal laws, rules and regulations related to affordable housing finance. Budgeting procedures and techniques. Principles and practices of organizational analysis and management. Principles and practices of combating homelessness and the ability to work with multiple service providers in this field. Methods and techniques for the development of presentations, business correspondence, and information distribution; research and reporting methods, techniques, and procedures. Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. Housing Authority, Successor Housing Agency and California Redevelopment law. Community Development Block Grant (CDBG), HOME Investment Partnerships programs, and State Grants. Ability to: Select, motivate, and evaluate the work of staff and train staff in work procedures. Research, analyze, and evaluate new service delivery methods, procedures, and techniques. Effectively administer a comprehensive housing program including housing development, rehabilitation and home ownership. Conduct effective negotiations and effectively represent the City and the assigned division in meetings with governmental agencies, contractors, vendors, and various businesses, professional, regulatory, and legislative organizations. Prepare clear and concise reports, correspondence, policies, procedures, and other written materials Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. Establish and maintain a variety of filing, record-keeping, and tracking systems. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. Operate modern office equipment including computer equipment and specialized software applications programs. Use English effectively to communicate in person, over the telephone, and in writing. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Interpret and apply Federal, State, and local policies, procedures, laws, and regulations. Analyze and assess community housing needs. Effectively administer a variety of housing/property management programs and administrative activities. PHYSICAL AND MENTAL REQUIREMENTS: Mobility: frequent use of keyboard; frequent sitting for long periods of time; occasional climbing, bending, walking, standing and squatting. Lifting: frequently up to 10 pounds; occasionally up to 40 pounds. Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Hearing/Talking: frequent hearing and talking, in person and on the phone. Emotional/Psychological: frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone. Environmental: frequent exposure to noise. WORKING CONDITIONS: Work is performed in a typical temperature controlled office environment subject to typical office noise and environment. Positions may require overtime and weekend work; travel is rare. The City of Palmdale is noted for its highly skilled work force with a large concentration of aerospace firms located at Air Force Plant 42 and nearby Edwards Air Force Base. Its family oriented and culturally enhancing venues such as the Palmdale Playhouse, DryTown Water Park and Starlight Amphitheater make Palmdale "a place to call home." The city is located approximately one hour north of Los Angeles off the Antelope Valley Freeway (14). Palmdale encompasses about 104 square miles and has a population of approximately 153,000. The City is served by several school districts and has a growing retail and commercial base. For more information visit www.cityofpalmdale.org. BUSINESS HOURS: Normal operating hours are from 7:30 am to 6:00 pm Monday - Thursday. CLOSED on Friday. UNION: The Teamsters Local 911 represents certain positions in the City's Maintenance Division of Public Works. EMPLOYMENT INFORMATION APPLICATION MATERIALS must be submitted by the closing date listed in the job bulletin. Resumes cannot be accepted in lieu of a City online application. RESIDENCE within the City is not required. AN ELIGIBILITY LIST of the most qualified applicants will be compiled based on the results of the selection process. The list will remain in place for a period to be determined by Human Resources. BENEFITS listed here apply to full-time and benefited part-time positions; not to unbenefited part-time employees unless so described. A PROBATION PERIOD of six months minimum applies to initial employment with the City. VACATION, HOLIDAYS AND LEAVE: The City provides 14 paid holidays per year and 80 hours vacation (years one through four) with a maximum accrual of 240 hours (160 hours for benefited part-time employees). Administrative employees accrue 80 hours of administrative leave per year with a maximum accrual of 240 hours. SICK LEAVE: Employees accrue 96 hours per year with a maximum accrual of 800 hours (400 hours for benefited part-time employees). Unbenefited part-time employees receive 28 hours of paid sick leave per fiscal year. RETIREMENT: The City is a member of the California Public Employees' Retirement System (Cal-PERS). Full-time and benefited part-time employees will be enrolled in either the New Member or Classic plan, as defined by CalPERS. New Members are enrolled in the 2% @ 62 formula and pay the full 6.25% employee contribution. Classic Members are enrolled in the 2% @ 60 formula and pay the full 7% employee contribution. All other part-time employees are covered under the Public Agency Retirement Services (PARS). WELLNESS PROGRAM: The program includes gym membership discounts, healthy eating programs, exercise classes & other programs. DIRECT DEPOSIT: Direct Deposit is mandatory for all new employees. CREDIT UNION: F&A Federal Credit Union & Logix Federal Credit Union (formerly Lockheed) are available options. INSURANCE: The City offers group health, dental/vision, long term and short term disability, and a $50,000 life insurance policy for full-time employees. The City contributes towards the employee's health insurance. DEFERRED COMPENSATION: The City participates in the ICMA-RC Deferred Compensation Plan, which enables benefited part-time and full-time employees to contribute on a tax deferred basis. OVERTIME COMPENSATION: Over time is accrued at time-and-a-half for eligible employees for time physically worked in excess of the regular forty (40) hour work week. PART-TIME EMPLOYEES: Unbenefited part-time employees are reviewed for merit salary advancement, but are not eligible for any other benefits listed. Benefited part-time employees are eligible for CalPERS retirement, sick leave, holidays, & vacation on a prorated basis. MILEAGE PAY: Any employee may be reimbursed for work related mileage at 54 cents per mile when assigned to use their private vehicle on City business. SOCIAL SECURITY: The City does not participate in Social Security, and does not deduct Social Security payments from any employee's salary. The City does deduct 1.45% of salary for Medicare & makes a 1.45% matching contribution *Benefits can change at any time. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
DESCRIPTION To plan, organize, and direct the activities of the Housing division within the Neighborhood Services department; to coordinate housing activities with other divisions and departments; and to provide highly complex staff assistance to the Director of Neighborhood Services. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Director of Neighborhood Services. Exercises direct supervision over assigned clerical, technical, and professional personnel. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Assist in the development and implementation of division goals, objectives, policies and procedures; develop and implement division goals and objectives. Plan, organize and direct housing activities including development of affordable housing for rent or ownership, homebuyer assistance programs, acquisition rehabilitation programs and rehabilitation programs. Develop and implement the development of the Housing division work plan; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures. Prepare the housing budget; assist in budget implementation; participate in the forecast of funds needed for staffing, equipment, materials and supplies; administer the approved budget. Select Housing personnel; provide or coordinate staff training; conduct performance evaluations; provide mentoring and/or coaching to division staff. Represent the division and department to outside agencies and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary. Manage affordable housing construction projects; ensure compliance with development agreements; monitor completion deadlines. Develop comprehensive marketing program for affordable housing services; prepare and distribute marketing materials. Oversee staff assistance to the Mobile Home Park Rent Control Board; assist with preparing reports and studies; provide technical information to the Board. Monitor the City of Palmdale Homeless Plan and work with various service providers and community organizations to develop and implement paths to end homelessness in the community. Present recommendations to the Director of Neighborhood Services, City Council and Housing Authority Board. Monitor Housing Authority assets including fiscal budgets, asset management, and real property. Research and prepare technical and administrative reports; prepare written correspondence. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related duties as assigned. EXPERIENCE & TRAINING / LICENSE AND/OR CERTIFICATE Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five years of increasingly responsible experience in administration of housing programs, including two years in a supervisory role. Training: A Bachelor's degree from an accredited college or university with major course work in public administration, urban studies, planning or a related field. License or Certificate: Possession of, or ability to obtain, a valid California driver's license. MINIMUM QUALIFICATIONS Knowledge of: Principles and practices of affordable housing assistance program administration. Principles and practices of housing finance, real estate practices and procedures, and loan origination and servicing. Principles and practices of policy development and implementation. Principles and practices of negotiations. Principles and practices of leadership, motivation, team building and conflict resolution. Principles and practices of business correspondence and report writing. Pertinent local, State and Federal laws, rules and regulations related to affordable housing finance. Budgeting procedures and techniques. Principles and practices of organizational analysis and management. Principles and practices of combating homelessness and the ability to work with multiple service providers in this field. Methods and techniques for the development of presentations, business correspondence, and information distribution; research and reporting methods, techniques, and procedures. Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. Housing Authority, Successor Housing Agency and California Redevelopment law. Community Development Block Grant (CDBG), HOME Investment Partnerships programs, and State Grants. Ability to: Select, motivate, and evaluate the work of staff and train staff in work procedures. Research, analyze, and evaluate new service delivery methods, procedures, and techniques. Effectively administer a comprehensive housing program including housing development, rehabilitation and home ownership. Conduct effective negotiations and effectively represent the City and the assigned division in meetings with governmental agencies, contractors, vendors, and various businesses, professional, regulatory, and legislative organizations. Prepare clear and concise reports, correspondence, policies, procedures, and other written materials Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. Establish and maintain a variety of filing, record-keeping, and tracking systems. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. Operate modern office equipment including computer equipment and specialized software applications programs. Use English effectively to communicate in person, over the telephone, and in writing. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Interpret and apply Federal, State, and local policies, procedures, laws, and regulations. Analyze and assess community housing needs. Effectively administer a variety of housing/property management programs and administrative activities. PHYSICAL AND MENTAL REQUIREMENTS: Mobility: frequent use of keyboard; frequent sitting for long periods of time; occasional climbing, bending, walking, standing and squatting. Lifting: frequently up to 10 pounds; occasionally up to 40 pounds. Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Hearing/Talking: frequent hearing and talking, in person and on the phone. Emotional/Psychological: frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone. Environmental: frequent exposure to noise. WORKING CONDITIONS: Work is performed in a typical temperature controlled office environment subject to typical office noise and environment. Positions may require overtime and weekend work; travel is rare. The City of Palmdale is noted for its highly skilled work force with a large concentration of aerospace firms located at Air Force Plant 42 and nearby Edwards Air Force Base. Its family oriented and culturally enhancing venues such as the Palmdale Playhouse, DryTown Water Park and Starlight Amphitheater make Palmdale "a place to call home." The city is located approximately one hour north of Los Angeles off the Antelope Valley Freeway (14). Palmdale encompasses about 104 square miles and has a population of approximately 153,000. The City is served by several school districts and has a growing retail and commercial base. For more information visit www.cityofpalmdale.org. BUSINESS HOURS: Normal operating hours are from 7:30 am to 6:00 pm Monday - Thursday. CLOSED on Friday. UNION: The Teamsters Local 911 represents certain positions in the City's Maintenance Division of Public Works. EMPLOYMENT INFORMATION APPLICATION MATERIALS must be submitted by the closing date listed in the job bulletin. Resumes cannot be accepted in lieu of a City online application. RESIDENCE within the City is not required. AN ELIGIBILITY LIST of the most qualified applicants will be compiled based on the results of the selection process. The list will remain in place for a period to be determined by Human Resources. BENEFITS listed here apply to full-time and benefited part-time positions; not to unbenefited part-time employees unless so described. A PROBATION PERIOD of six months minimum applies to initial employment with the City. VACATION, HOLIDAYS AND LEAVE: The City provides 14 paid holidays per year and 80 hours vacation (years one through four) with a maximum accrual of 240 hours (160 hours for benefited part-time employees). Administrative employees accrue 80 hours of administrative leave per year with a maximum accrual of 240 hours. SICK LEAVE: Employees accrue 96 hours per year with a maximum accrual of 800 hours (400 hours for benefited part-time employees). Unbenefited part-time employees receive 28 hours of paid sick leave per fiscal year. RETIREMENT: The City is a member of the California Public Employees' Retirement System (Cal-PERS). Full-time and benefited part-time employees will be enrolled in either the New Member or Classic plan, as defined by CalPERS. New Members are enrolled in the 2% @ 62 formula and pay the full 6.25% employee contribution. Classic Members are enrolled in the 2% @ 60 formula and pay the full 7% employee contribution. All other part-time employees are covered under the Public Agency Retirement Services (PARS). WELLNESS PROGRAM: The program includes gym membership discounts, healthy eating programs, exercise classes & other programs. DIRECT DEPOSIT: Direct Deposit is mandatory for all new employees. CREDIT UNION: F&A Federal Credit Union & Logix Federal Credit Union (formerly Lockheed) are available options. INSURANCE: The City offers group health, dental/vision, long term and short term disability, and a $50,000 life insurance policy for full-time employees. The City contributes towards the employee's health insurance. DEFERRED COMPENSATION: The City participates in the ICMA-RC Deferred Compensation Plan, which enables benefited part-time and full-time employees to contribute on a tax deferred basis. OVERTIME COMPENSATION: Over time is accrued at time-and-a-half for eligible employees for time physically worked in excess of the regular forty (40) hour work week. PART-TIME EMPLOYEES: Unbenefited part-time employees are reviewed for merit salary advancement, but are not eligible for any other benefits listed. Benefited part-time employees are eligible for CalPERS retirement, sick leave, holidays, & vacation on a prorated basis. MILEAGE PAY: Any employee may be reimbursed for work related mileage at 54 cents per mile when assigned to use their private vehicle on City business. SOCIAL SECURITY: The City does not participate in Social Security, and does not deduct Social Security payments from any employee's salary. The City does deduct 1.45% of salary for Medicare & makes a 1.45% matching contribution *Benefits can change at any time. Closing Date/Time: Continuous
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION T H E C O M M U N I T Y The City of Long Beach is located south of Los Angeles and adjacent to Orange County, making it an idyllic location with oceanside activities, diverse culture, and a unique economy. Long Beach is home to approximately 470,000 residents living across the area’s 51 square miles, including 169 parks with 26 community centers and many public spaces. This community is one of the most diverse in the United States, making it an excellent place to learn about and immerse yourself in various cultures. When you live in Long Beach, you get to enjoy the Southern California climate all year long, making surfing, hiking, golfing, and other outdoor activities popular in this area. Biking is a favorite pastime among residents, as this area is bike friendly. Walking around town is also easy, considering the City was rated the 10th “Most Walkable City” of over 100 cities globally. Long Beach features six miles of beaches and many parks and public spaces, as well as the Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual IndyCar Acura Grand Prix of Long Beach. C I T Y G O V E R N M E N T The City of Long Beach is a charter city that is governed by nine City Council members elected by districts and a City-wide elected Mayor. The City Manager is appointed by the City Council and oversees 15 City departments, including the Department of Health and Human Services. The City operates on a budget of $3.2 billion and employs approximately 6,048 full-time staff. Long Beach is one of only three cities in California with its own health department and one of the very few municipalities with its own water and gas departments. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are, and for the unique skills they bring to their role. Having a workforce that reflects the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. The City is committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. T H E D E P A R T M E N T The Department of Health and Human Services has been improving the health of the Long Beach community for over a century, and Long Beach is one of only three municipal health jurisdictions in the State of California, as well as one of three City homeless continuums of care in Los Angeles County. The Department recently received public health reaccreditation and works to address matters of public health and safety, including communicable disease, strengthening the public safety net, and equitable access to care. Of the Department’s $170 million budget, more than 80% comes from grant funding. The Department is overseen by the Director of Health and Human Services and has more than 55 programs serving the health and wellness of the City. It is organized into seven bureaus—Community Health, Communicable Disease and Emergency Response, Collective Impact, Environmental Health, Homeless Services, the Housing Authority, and Administrative and Financial Services. The Department operates its programs and services as efficiently and effectively as possible, using technology, innovation, and creativity to enhance the quality of services provided to the Long Beach community. EXAMPLES OF DUTIES T H E P O S I T I O N The Department of Health and Human Services has an immediate opening for an Executive Assistant to the Director. This demanding position requires an energetic, organized, flexible individual who responds well in a fast-paced environment and has exceptional customer service skills. The Executive Assistant supports the Department and City missions by ensuring that the Director is able to communicate their intent to other City leadership, including but not limited to, the Mayor and City Council, City Manager’s Office, and fellow City department heads. This position serves as the primary administrative support for the Department's Director and management team. The position is unclassified, permanent, and full-time, located at the Health and Human Services Administration Office, 2525 Grand Avenue, Long Beach, CA. Specific duties include: Interacts effectively with the Department Director, Deputy Director, Health Officer, and all levels of department management; Serves as liaison to the public, elected officials, City Manager's Office, and City departments on behalf of the Director; Leads all aspects of City Council letter processing and correspondence with the public and outside agencies; Prepares and manages City correspondence, reports, memorandums, and other documents. Responsible for accuracy and clarity of final copy by proofreading for adherence to agency branding standards; Maintains calendars and assists with preparation for meetings, including coordinating biweekly all-staff meetings, trainings, and appointments for the Director, Deputy Director and City Health Officer; Coordinates requests from the City Council, City Manager's Office, City Departments, the public, or other clients; Coordinates Public Records Act Requests and Subpoena processing; Provides support to the Board of Health and Human Services (agenda, meeting minutes, compliance); Compiles information and data for use in preparing various records and reports; Utilize current best practices and technology (eg. Microsoft Teams, SharePoint, appropriate AI tools) to optimize department-wide efficiency and communication; Maintains the departments global email distribution lists and acts as an administrator for Microsoft Teams; Prepares detailed and comprehensive written reports; Identify and implement efficiency that support management and the department; Assists with gathering, researching, reviewing, tracking, comparing, verifying and maintaining data and preparing announcements, publications, program materials, and general operations in the department; Facilitates office moves, coordinates staffing changes and equipment purchases; Assists with administration and communication-related policies, procedures, manuals, flyers, and tools; May supervise other clerical personnel; May assume responsibility for office in absence of department head; Performs special projects as assigned; Performs other related duties as required. THE IDEAL CANIDATE Excellent interpersonal skills and the ability to interact effectively with all levels of leadership and staff; Ability to work independently and consistently and produce accurate work products in a timely manner in a high workload environment; Exercises a high degree of strict confidentiality, initiative, and resourcefulness; Excellent written and verbal communication skills, and strong proofreading skills; Excellent planning, interpersonal, and time management skills; Exceptional verbal, written, and customer service skills; Manages multiple assignments with competing priorities; Demonstrated experience managing and coordinating complex projects and being responsible for other department’s deadlines; Ability to quickly assemble information, seek out key details, and use good judgment when making decisions; Ability to work weekends, holidays, and overtime as required for Emergency Operations Center (EOC) activations and emergencies; Highly flexible and adaptable with respect to changing priorities; Demonstrate honesty, integrity, and a strong sense of ownership over their work, outcomes and behavior; and strives to learn and grow from their experiences Strong attention to detail; Proficiency in spelling, grammar, punctuation, and English language skills; and, Proficiency in a wide range of software, including Word, Excel, PowerPoint, and Outlook. REQUIREMENTS TO FILE MINIMUM REQUIREMENTS Five years of progressively responsible clerical and/or administrative assistant experience; Valid Class C Motor Vehicle Operator License. (Required to obtain a California Class C Motor Vehicle operator license within 6 months if out of state. California residents are required to submit a DMV K4 driver license information report during onboarding if selected for the position). DESIRABLE QUALIFICATIONS Public sector experience. Public health knowledge or experience. Advanced skills Microsoft applications. Working with/for executive leadership experience. Project management software experience. SELECTION PROCEDURE This recruitment will close at 11:59PM PST, on May 22, 2024 . T o be considered, applicants must submit a resume, cover letter, and proof of education in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-6927. The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990 . If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-6927 . For technical support with your governmentjobs.com application, please contact (855) 524-5627. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 5/22/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
DESCRIPTION T H E C O M M U N I T Y The City of Long Beach is located south of Los Angeles and adjacent to Orange County, making it an idyllic location with oceanside activities, diverse culture, and a unique economy. Long Beach is home to approximately 470,000 residents living across the area’s 51 square miles, including 169 parks with 26 community centers and many public spaces. This community is one of the most diverse in the United States, making it an excellent place to learn about and immerse yourself in various cultures. When you live in Long Beach, you get to enjoy the Southern California climate all year long, making surfing, hiking, golfing, and other outdoor activities popular in this area. Biking is a favorite pastime among residents, as this area is bike friendly. Walking around town is also easy, considering the City was rated the 10th “Most Walkable City” of over 100 cities globally. Long Beach features six miles of beaches and many parks and public spaces, as well as the Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual IndyCar Acura Grand Prix of Long Beach. C I T Y G O V E R N M E N T The City of Long Beach is a charter city that is governed by nine City Council members elected by districts and a City-wide elected Mayor. The City Manager is appointed by the City Council and oversees 15 City departments, including the Department of Health and Human Services. The City operates on a budget of $3.2 billion and employs approximately 6,048 full-time staff. Long Beach is one of only three cities in California with its own health department and one of the very few municipalities with its own water and gas departments. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are, and for the unique skills they bring to their role. Having a workforce that reflects the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. The City is committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. T H E D E P A R T M E N T The Department of Health and Human Services has been improving the health of the Long Beach community for over a century, and Long Beach is one of only three municipal health jurisdictions in the State of California, as well as one of three City homeless continuums of care in Los Angeles County. The Department recently received public health reaccreditation and works to address matters of public health and safety, including communicable disease, strengthening the public safety net, and equitable access to care. Of the Department’s $170 million budget, more than 80% comes from grant funding. The Department is overseen by the Director of Health and Human Services and has more than 55 programs serving the health and wellness of the City. It is organized into seven bureaus—Community Health, Communicable Disease and Emergency Response, Collective Impact, Environmental Health, Homeless Services, the Housing Authority, and Administrative and Financial Services. The Department operates its programs and services as efficiently and effectively as possible, using technology, innovation, and creativity to enhance the quality of services provided to the Long Beach community. EXAMPLES OF DUTIES T H E P O S I T I O N The Department of Health and Human Services has an immediate opening for an Executive Assistant to the Director. This demanding position requires an energetic, organized, flexible individual who responds well in a fast-paced environment and has exceptional customer service skills. The Executive Assistant supports the Department and City missions by ensuring that the Director is able to communicate their intent to other City leadership, including but not limited to, the Mayor and City Council, City Manager’s Office, and fellow City department heads. This position serves as the primary administrative support for the Department's Director and management team. The position is unclassified, permanent, and full-time, located at the Health and Human Services Administration Office, 2525 Grand Avenue, Long Beach, CA. Specific duties include: Interacts effectively with the Department Director, Deputy Director, Health Officer, and all levels of department management; Serves as liaison to the public, elected officials, City Manager's Office, and City departments on behalf of the Director; Leads all aspects of City Council letter processing and correspondence with the public and outside agencies; Prepares and manages City correspondence, reports, memorandums, and other documents. Responsible for accuracy and clarity of final copy by proofreading for adherence to agency branding standards; Maintains calendars and assists with preparation for meetings, including coordinating biweekly all-staff meetings, trainings, and appointments for the Director, Deputy Director and City Health Officer; Coordinates requests from the City Council, City Manager's Office, City Departments, the public, or other clients; Coordinates Public Records Act Requests and Subpoena processing; Provides support to the Board of Health and Human Services (agenda, meeting minutes, compliance); Compiles information and data for use in preparing various records and reports; Utilize current best practices and technology (eg. Microsoft Teams, SharePoint, appropriate AI tools) to optimize department-wide efficiency and communication; Maintains the departments global email distribution lists and acts as an administrator for Microsoft Teams; Prepares detailed and comprehensive written reports; Identify and implement efficiency that support management and the department; Assists with gathering, researching, reviewing, tracking, comparing, verifying and maintaining data and preparing announcements, publications, program materials, and general operations in the department; Facilitates office moves, coordinates staffing changes and equipment purchases; Assists with administration and communication-related policies, procedures, manuals, flyers, and tools; May supervise other clerical personnel; May assume responsibility for office in absence of department head; Performs special projects as assigned; Performs other related duties as required. THE IDEAL CANIDATE Excellent interpersonal skills and the ability to interact effectively with all levels of leadership and staff; Ability to work independently and consistently and produce accurate work products in a timely manner in a high workload environment; Exercises a high degree of strict confidentiality, initiative, and resourcefulness; Excellent written and verbal communication skills, and strong proofreading skills; Excellent planning, interpersonal, and time management skills; Exceptional verbal, written, and customer service skills; Manages multiple assignments with competing priorities; Demonstrated experience managing and coordinating complex projects and being responsible for other department’s deadlines; Ability to quickly assemble information, seek out key details, and use good judgment when making decisions; Ability to work weekends, holidays, and overtime as required for Emergency Operations Center (EOC) activations and emergencies; Highly flexible and adaptable with respect to changing priorities; Demonstrate honesty, integrity, and a strong sense of ownership over their work, outcomes and behavior; and strives to learn and grow from their experiences Strong attention to detail; Proficiency in spelling, grammar, punctuation, and English language skills; and, Proficiency in a wide range of software, including Word, Excel, PowerPoint, and Outlook. REQUIREMENTS TO FILE MINIMUM REQUIREMENTS Five years of progressively responsible clerical and/or administrative assistant experience; Valid Class C Motor Vehicle Operator License. (Required to obtain a California Class C Motor Vehicle operator license within 6 months if out of state. California residents are required to submit a DMV K4 driver license information report during onboarding if selected for the position). DESIRABLE QUALIFICATIONS Public sector experience. Public health knowledge or experience. Advanced skills Microsoft applications. Working with/for executive leadership experience. Project management software experience. SELECTION PROCEDURE This recruitment will close at 11:59PM PST, on May 22, 2024 . T o be considered, applicants must submit a resume, cover letter, and proof of education in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-6927. The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990 . If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-6927 . For technical support with your governmentjobs.com application, please contact (855) 524-5627. The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 5/22/2024 11:59 PM Pacific
Contra Costa County, CA
Martinez, California, United States
The Position Contra Costa County recognizes that our employees are our strongest and greatest assets. Contra Costa Health Services (CCHS) is looking to fill an exciting opportunity for a Departmental Human Resources Officer II-Exempt to assist in the management of the Health Services Personnel & Payroll Unit in CCHS. This position reports to the Health Services Personnel Manager who has the overall responsibility for directing the Health Services Department’s Personnel and Payroll functions. Why join the Contra Costa Health Services Department? Contra Costa Health Services is the largest department in Contra Costa County with over 4,700 employees. Our mission is to care for and improve the health of all people in Contra Costa County with special attention to those who are most vulnerable to health problems. We provide services through 8 divisions: Behavioral Health, Contra Costa Health Plan, Emergency Medical Services, Environmental Health, Hazardous Materials, Health, Housing & Homeless Services, Public Health, and Contra Costa Regional Medical Center & Health Centers, including Detention Health Services. Please look on our website for more information about Contra Costa Health Services. www.cchealth.org Why join and lead the Contra Costa Health Services Personnel & Payroll Unit? The primary goal of the Personnel & Payroll Unit is the development and maintenance of human resources functions in coordination with the County Human Resources Department, County Labor Relations, County Risk Management, and the County Auditor-Controller. The unit has approximately 55 employees in various classifications and this position provides management and oversight over the following services: Recruitment & Classification/Compensation: We conduct CCHS specific recruitments from development to establishment of employment lists Position Management: We are responsible for processing all personnel transactions associated with position management Employee Relations: We provide consultation and guidance to managers and represent the Department in employee labor relations matters Leave Administration: We coordinate employee leaves in accordance with collective bargaining agreements, Federal/State laws, and County policies Safety: We provide oversite to divisions to ensure compliance with safety practices, and Cal/OSHA guidelines and regulations Employee Timekeeping: We coordinate with the County Auditor-Controller’s Office to process timesheets and pay codes for all CCHS employees Training: We provide training and staff development courses We are looking for someone who is: A strong leader. You will develop and maintain effective working relationships with your team and lead by example. A strong relationship builder. You will need to establish relationships across divisions, departments and with external agencies. A strong motivator and supporter. You will need to encourage and support your line supervisors who are responsible for providing day-to-day supervision of Personnel/Payroll staff. Organized and results driven. You will need to balance multiple priorities and know when it is appropriate to delegate. Able to balance empathy. You will need to demonstrate your understanding of the human side of human resources, keeping in mind the department and the county’s interests as well as resolving employee conflict and showing compassion to staff and all CCHS employees. Able to adapt to constant change. You will need to be flexible and able to shift priorities quickly as needs change. Able to accept Personnel’s role. You will need to ensure that Personnel follows directives from the County Human Resources Department, which is responsible for administering County human resources processes and procedures. Innovative and solutions focused. You will need to take a fresh look at various current internal practices and identify opportunities to modernize and streamline your team’s work. What you will typically be responsible for: Advising directors, deputies, and management teams on human resources managementissues and formulation of departmental policies and procedures Planning, organizing, and directing the activities of the department’s human resources management program and labor relations as directed by the Health Services Personnel Manager Planning, directing, and coordinating work activities of subordinates and staff relating to employment, compensation, employee relations, leave administration, and safety Representing the Department in employee relations and negotiations activities Monitoring and reviewing personnel activities for consistency and propriety with regard to the Department’s goals, policies, and procedures Overseeing nondiscrimination, affirmative action, and equal employment opportunity programs Acting as the Health Services Personnel Manager in their absence Minimum Qualifications Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge skills, and abilities would be: Education: Possession of a Bachelor’s Degree from an accredited college or university with a major in Business or Public Administration, Social or Behavioral Science, Human Resources Management, Organizational Development, or a closely related field. Experience: Four (4) years of full-time or its equivalent personnel management experience which included responsibility for conducting or participating in negotiations with labor organizations on issues pertaining to employer/employee relations , and the performance of departmental personnel functions, at least two (2) years of which must have been in a public agency in a supervisory capacity. All applicants must include official or unofficial college or university transcripts, or a copy of their degree. Applicants who have attended a foreign or non-U.S. accredited university or college must provide proof of education evaluation completed by a service affiliated with the National Association of Credentials Evaluation Services (NACES) with transcripts. All supporting documents must be scanned and attached to the application at the time of submission. Selection Process Application Filing: Candidates are required to attach a cover letter and either a copy of their college degree or transcripts . Applications without this documentation attached will not be accepted. Interview: Applications will be evaluated, and those candidates deemed most qualified will be invited to interview. This position is exempted from the merit system and will not follow regular County recruitment and selection procedures. Not all applicants will be invited to participate in the evaluation and interview process. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Mar 07, 2024
Full Time
The Position Contra Costa County recognizes that our employees are our strongest and greatest assets. Contra Costa Health Services (CCHS) is looking to fill an exciting opportunity for a Departmental Human Resources Officer II-Exempt to assist in the management of the Health Services Personnel & Payroll Unit in CCHS. This position reports to the Health Services Personnel Manager who has the overall responsibility for directing the Health Services Department’s Personnel and Payroll functions. Why join the Contra Costa Health Services Department? Contra Costa Health Services is the largest department in Contra Costa County with over 4,700 employees. Our mission is to care for and improve the health of all people in Contra Costa County with special attention to those who are most vulnerable to health problems. We provide services through 8 divisions: Behavioral Health, Contra Costa Health Plan, Emergency Medical Services, Environmental Health, Hazardous Materials, Health, Housing & Homeless Services, Public Health, and Contra Costa Regional Medical Center & Health Centers, including Detention Health Services. Please look on our website for more information about Contra Costa Health Services. www.cchealth.org Why join and lead the Contra Costa Health Services Personnel & Payroll Unit? The primary goal of the Personnel & Payroll Unit is the development and maintenance of human resources functions in coordination with the County Human Resources Department, County Labor Relations, County Risk Management, and the County Auditor-Controller. The unit has approximately 55 employees in various classifications and this position provides management and oversight over the following services: Recruitment & Classification/Compensation: We conduct CCHS specific recruitments from development to establishment of employment lists Position Management: We are responsible for processing all personnel transactions associated with position management Employee Relations: We provide consultation and guidance to managers and represent the Department in employee labor relations matters Leave Administration: We coordinate employee leaves in accordance with collective bargaining agreements, Federal/State laws, and County policies Safety: We provide oversite to divisions to ensure compliance with safety practices, and Cal/OSHA guidelines and regulations Employee Timekeeping: We coordinate with the County Auditor-Controller’s Office to process timesheets and pay codes for all CCHS employees Training: We provide training and staff development courses We are looking for someone who is: A strong leader. You will develop and maintain effective working relationships with your team and lead by example. A strong relationship builder. You will need to establish relationships across divisions, departments and with external agencies. A strong motivator and supporter. You will need to encourage and support your line supervisors who are responsible for providing day-to-day supervision of Personnel/Payroll staff. Organized and results driven. You will need to balance multiple priorities and know when it is appropriate to delegate. Able to balance empathy. You will need to demonstrate your understanding of the human side of human resources, keeping in mind the department and the county’s interests as well as resolving employee conflict and showing compassion to staff and all CCHS employees. Able to adapt to constant change. You will need to be flexible and able to shift priorities quickly as needs change. Able to accept Personnel’s role. You will need to ensure that Personnel follows directives from the County Human Resources Department, which is responsible for administering County human resources processes and procedures. Innovative and solutions focused. You will need to take a fresh look at various current internal practices and identify opportunities to modernize and streamline your team’s work. What you will typically be responsible for: Advising directors, deputies, and management teams on human resources managementissues and formulation of departmental policies and procedures Planning, organizing, and directing the activities of the department’s human resources management program and labor relations as directed by the Health Services Personnel Manager Planning, directing, and coordinating work activities of subordinates and staff relating to employment, compensation, employee relations, leave administration, and safety Representing the Department in employee relations and negotiations activities Monitoring and reviewing personnel activities for consistency and propriety with regard to the Department’s goals, policies, and procedures Overseeing nondiscrimination, affirmative action, and equal employment opportunity programs Acting as the Health Services Personnel Manager in their absence Minimum Qualifications Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge skills, and abilities would be: Education: Possession of a Bachelor’s Degree from an accredited college or university with a major in Business or Public Administration, Social or Behavioral Science, Human Resources Management, Organizational Development, or a closely related field. Experience: Four (4) years of full-time or its equivalent personnel management experience which included responsibility for conducting or participating in negotiations with labor organizations on issues pertaining to employer/employee relations , and the performance of departmental personnel functions, at least two (2) years of which must have been in a public agency in a supervisory capacity. All applicants must include official or unofficial college or university transcripts, or a copy of their degree. Applicants who have attended a foreign or non-U.S. accredited university or college must provide proof of education evaluation completed by a service affiliated with the National Association of Credentials Evaluation Services (NACES) with transcripts. All supporting documents must be scanned and attached to the application at the time of submission. Selection Process Application Filing: Candidates are required to attach a cover letter and either a copy of their college degree or transcripts . Applications without this documentation attached will not be accepted. Interview: Applications will be evaluated, and those candidates deemed most qualified will be invited to interview. This position is exempted from the merit system and will not follow regular County recruitment and selection procedures. Not all applicants will be invited to participate in the evaluation and interview process. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION ZOO CURATOR OF OPERATIONS SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Curator vacancies within the County of Orange. The eligible list established may also be used to fill similar and lower level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Thursday, May 23, 2024 at 11:59 PM (PT). THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Homeless Services, OC Parks, and OC Public Libraries. OC ZOO The OC Zoo is located inside Irvine Regional Park in the city of Orange. The Zoo's focus is on animals and plants native to the southwestern United States. Animals on exhibit include black bears, mountain lions, a bald eagle, foxes, a red-tailed hawk, great horned owls, porcupines, coyotes, turkey vultures, and venomous and non-venomous reptiles. The zoo also features a barnyard area with domestic goats, jacob sheep, and rabbits. THE OPPORTUNITY OC Parks has an exciting full time regular opportunity for a Zoo Curator at the Orange County Zoo located in the Irvine Regional Park. The Zoo Curator is a key member of the OC Zoo team and is entrusted and relied upon for staff development and animal health and welfare. The Zoo Curator of Operations duties and responsibilities include, but are not limited to the following: Supervise day-to-day OC Zoo operations Under the direction of a licensed Veterinarian, responsible for the Zoo's veterinary equipment inventory, medication, and drugs Assist Zoo Manager in the development and implementation of operational plans, activities, policies and procedures Direct, supervise, and evaluate the performance of full-time OC Zoo staff and other staff as assigned Supervise activities regarding animal capture/restraint, and receiving/shipping of animals Responsible for the inventory and ordering of the various Zoo animal food required Responsible for the Zoo's animal records and medical record keeping Responsible for the Zoo's vector and rodent control program Supervise and assign the Zoo's animal care department and adopt-a-park volunteers Responsible for the maintenance management matrix (CMMS) Implement and oversee animal training and enrichment programs Supervise the responsibility of all animal keeper staff including performance evaluations, conflict resolution and progressive discipline Other duties as assigned include: filling in for absent Animal Keepers, administering medications, cleaning exhibits, preparing diets, restraining animals, minor maintenance and landscaping in all environmental conditions DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications the ideal candidate will possess two (2) years of supervisory or management experience in a zoo facility or related field. A bachelor's degree in an animal related science is highly desirable, but not required. The ideal candidate's application will also demonstrate extensive experience, knowledge, and/or ability in the following core competencies: Technical Expertise | Zoo Management Bachelor's degree or higher in zoology, biology, or closely related field Experience working with ZIMS record keeping program Understand the principles and practices involved in operating a zoo facility Knowledge of the varieties, habits, diets, capture, and restraint of mammals, birds, and reptiles commonly found in zoos Knowledge of various diseases affecting zoo animals and the appropriate methods and techniques for disease prevention and control Experience with proper handling and restraint of zoo animals Propose and prepare contracts for feed and veterinary services Collaborate with veterinary staff to ensure the health and welfare of animals Maintain comprehensive records pertaining to the keeping and care of zoo animals and zoo operations Computer knowledge/experience in MS Office applications Technical Knowledge | Zoo Experience & Safety Practices Experience with animal behaviors, animal husbandry training, and operant conditioning Plan and coordinate the care, diet, treatment and record maintenance of animals Knowledge of detecting illness, injury or other disorders in zoo animals Maintain the animal exhibits, building equipment, and mechanical systems Assist in the development of the Zoo's animal collection Report and correct animal maintenance issues or potential hazards Follow the Zoo's safety standards, rules and regulations Perform safe practices while working around the animals at all times, including daily and during capture, restraint, and animal transport Ensure continuous public and staff safety within the Zoo grounds Perform safe practices with the operation of vehicles and tools Leadership & Supervision Plan, organize, evaluate, and direct the activities of animal keepers and volunteers Prepare accurate and timely employee performance evaluations Supervise the volunteer program, recruitment, training, screening, and placement of volunteers Supervise the cleaning, disinfecting, and repair of animal enclosures and service areas Create training programs and evaluate their effectiveness Provide training in animal husbandry, capture & restraint techniques, observation and animal diets Customer Service & Oral Communication Follow chain of command and effectively communicate with Supervisors, Volunteers, Co-Workers, and the General Public on a daily basis Take and implement direction from the Zoo Manager Follow instructions from the Veterinarian regarding any animal related illnesses or injuries and communicate back with updates Prepare daily and monthly records, logs, and animal reports as assigned. Maintain and submit volunteer records, hours and reports Stay current of federal, state, local, and international laws concerning animal management and "under the direction of the Zoo Manager" implement them Deal professionally with any visitor issues concerning the general public MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications for Zoo Curator . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Recorded Structured Oral Interview | rSOI (Weighted 100%) The rSOI is a timed oral interview conducted virtually through an online vendor. Applicants will be asked a series of structured questions designed to elicit the applicant's qualifications for the job. All applicant responses will be video recorded so that they can be evaluated against pre-determined criteria by a panel of job knowledge experts. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitment, contact Rula Dabit at 714-480-2884 or by email at Rula.Dabit@occr.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/23/2024 11:59 PM Pacific
Apr 26, 2024
Full Time
CAREER DESCRIPTION ZOO CURATOR OF OPERATIONS SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Curator vacancies within the County of Orange. The eligible list established may also be used to fill similar and lower level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Thursday, May 23, 2024 at 11:59 PM (PT). THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Homeless Services, OC Parks, and OC Public Libraries. OC ZOO The OC Zoo is located inside Irvine Regional Park in the city of Orange. The Zoo's focus is on animals and plants native to the southwestern United States. Animals on exhibit include black bears, mountain lions, a bald eagle, foxes, a red-tailed hawk, great horned owls, porcupines, coyotes, turkey vultures, and venomous and non-venomous reptiles. The zoo also features a barnyard area with domestic goats, jacob sheep, and rabbits. THE OPPORTUNITY OC Parks has an exciting full time regular opportunity for a Zoo Curator at the Orange County Zoo located in the Irvine Regional Park. The Zoo Curator is a key member of the OC Zoo team and is entrusted and relied upon for staff development and animal health and welfare. The Zoo Curator of Operations duties and responsibilities include, but are not limited to the following: Supervise day-to-day OC Zoo operations Under the direction of a licensed Veterinarian, responsible for the Zoo's veterinary equipment inventory, medication, and drugs Assist Zoo Manager in the development and implementation of operational plans, activities, policies and procedures Direct, supervise, and evaluate the performance of full-time OC Zoo staff and other staff as assigned Supervise activities regarding animal capture/restraint, and receiving/shipping of animals Responsible for the inventory and ordering of the various Zoo animal food required Responsible for the Zoo's animal records and medical record keeping Responsible for the Zoo's vector and rodent control program Supervise and assign the Zoo's animal care department and adopt-a-park volunteers Responsible for the maintenance management matrix (CMMS) Implement and oversee animal training and enrichment programs Supervise the responsibility of all animal keeper staff including performance evaluations, conflict resolution and progressive discipline Other duties as assigned include: filling in for absent Animal Keepers, administering medications, cleaning exhibits, preparing diets, restraining animals, minor maintenance and landscaping in all environmental conditions DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications the ideal candidate will possess two (2) years of supervisory or management experience in a zoo facility or related field. A bachelor's degree in an animal related science is highly desirable, but not required. The ideal candidate's application will also demonstrate extensive experience, knowledge, and/or ability in the following core competencies: Technical Expertise | Zoo Management Bachelor's degree or higher in zoology, biology, or closely related field Experience working with ZIMS record keeping program Understand the principles and practices involved in operating a zoo facility Knowledge of the varieties, habits, diets, capture, and restraint of mammals, birds, and reptiles commonly found in zoos Knowledge of various diseases affecting zoo animals and the appropriate methods and techniques for disease prevention and control Experience with proper handling and restraint of zoo animals Propose and prepare contracts for feed and veterinary services Collaborate with veterinary staff to ensure the health and welfare of animals Maintain comprehensive records pertaining to the keeping and care of zoo animals and zoo operations Computer knowledge/experience in MS Office applications Technical Knowledge | Zoo Experience & Safety Practices Experience with animal behaviors, animal husbandry training, and operant conditioning Plan and coordinate the care, diet, treatment and record maintenance of animals Knowledge of detecting illness, injury or other disorders in zoo animals Maintain the animal exhibits, building equipment, and mechanical systems Assist in the development of the Zoo's animal collection Report and correct animal maintenance issues or potential hazards Follow the Zoo's safety standards, rules and regulations Perform safe practices while working around the animals at all times, including daily and during capture, restraint, and animal transport Ensure continuous public and staff safety within the Zoo grounds Perform safe practices with the operation of vehicles and tools Leadership & Supervision Plan, organize, evaluate, and direct the activities of animal keepers and volunteers Prepare accurate and timely employee performance evaluations Supervise the volunteer program, recruitment, training, screening, and placement of volunteers Supervise the cleaning, disinfecting, and repair of animal enclosures and service areas Create training programs and evaluate their effectiveness Provide training in animal husbandry, capture & restraint techniques, observation and animal diets Customer Service & Oral Communication Follow chain of command and effectively communicate with Supervisors, Volunteers, Co-Workers, and the General Public on a daily basis Take and implement direction from the Zoo Manager Follow instructions from the Veterinarian regarding any animal related illnesses or injuries and communicate back with updates Prepare daily and monthly records, logs, and animal reports as assigned. Maintain and submit volunteer records, hours and reports Stay current of federal, state, local, and international laws concerning animal management and "under the direction of the Zoo Manager" implement them Deal professionally with any visitor issues concerning the general public MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications for Zoo Curator . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Recorded Structured Oral Interview | rSOI (Weighted 100%) The rSOI is a timed oral interview conducted virtually through an online vendor. Applicants will be asked a series of structured questions designed to elicit the applicant's qualifications for the job. All applicant responses will be video recorded so that they can be evaluated against pre-determined criteria by a panel of job knowledge experts. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitment, contact Rula Dabit at 714-480-2884 or by email at Rula.Dabit@occr.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/23/2024 11:59 PM Pacific
City of Costa Mesa, CA
Costa Mesa, California, United States
Description SALARY RANGE: Current: $62,748 - $84,084 annually ($30.17 - $40.43 per hour) Effective July 2024: $64,620 - $86,604 annually ($31.07 - $41.64 per hour) CURRENT VACANCY: Community Outreach Workers are assigned to either the Network for Homeless Solutions Division of the City Manager's Office or the Senior Center in the Parks & Community Services Department. The current vacancy will be assigned to the Network for Homeless Solutions in the City Manager's Office. THE POSITION: Under general supervision, to perform daily outreach and case management to individuals including senior citizens or those deemed as homeless residents of Costa Mesa, provide intervention services and constant care as an incentive to assist senior citizens or homeless residents in obtaining services from community organizations and government agencies. CLASS CHARACTERISTICS: An incumbent of this classification performs case management and intervention services to Costa Mesa senior citizens or homeless residents. The incumbent exercises independent judgment and skillful application of para-professional counseling and intervention services. The Community Outreach Worker works under general supervision of the Neighborhood Improvement Manager or supervisory staff of the Senior Center. APPLICATION AND SELECTION PROCESS: The first application review date is November 17, 2023. Applications must be completed and submitted online and a copy of unofficial college transcripts and/or a copy of college degree must be attached. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. If desired, candidates may upload a resume into their application in the “Attachments” field of the application. However, applicants may not submit a resume in lieu of completing the online application. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to, the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill future full-time and part-time and lower-level vacancies which occur during the life of the list. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process). Notifications will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (Live Scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Serve as a liaison and advocate for assigned clientele as appropriate and needed. Establish and maintain effective and positive working relationships with clientele to provide para-professional counseling and case management services. Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach. Assess client needs and characteristics; identify short-term and long-term needs, provide resources and referrals based on client needs and coordinate service delivery plans. Identify and provide recommendations to clients, personnel and partnering agencies regarding ongoing support services to meet client needs and ensure that clients are receiving the most appropriate form of care and/or support; assist in accessing and obtaining services; instruct clients how to self-assess and access services. Assist in developing and maintaining computer database or manual reports of ongoing services to clients; complete weekly or daily field notes and logs to track case management efforts; complete client interview forms to gather relevant data and statistics of clients served; electronically document contact and progress of current and former Costa Mesa clients. When assigned to the City Manager’s Office (Network for Homeless Solutions) Conduct and document client follow up checks on success of client/agency linkages; conduct post relocation follow-up on all clients that participated in project reconnect; maintain appropriate contact with former homeless clients who received services and no longer reside in Costa Mesa to conduct and document client progress checks. Assist police and fire safety personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients; assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment; may interface with hospital personnel regarding emergency services and recuperative care for homeless clients. Assist Code Enforcement with business related issues in providing resources to the clients in need. Accompany clients to court to advocate for criminal resolutions to enable them to obtain social services and/or return to family members. Attend weekly Network for Homeless Solutions meetings or other community meetings, project updates, and case management meetings as needed. When assigned to the Parks and Community Services Department (Senior Center) Provide case management support to third party agencies on an as needed basis such as Orange County Meals on Wheels. Conduct and document client follow-up checks on success of client/agency linkages; perform client evaluations and follow-up checks by phone or in person on a quarterly basis and submit reports as needed. Facilitate support group meetings. Provide individual support and counseling to seniors. Create, develop, and implement support groups/programs that support senior demographics as needed. Collaborate with community partners to provide in-kind services to enrich lives of seniors. Apply for and maintain data for CDBG funding. Stay up to date on current trends of senior services and community resources. Maintain current resource list and client information. Prepare and execute community outreach efforts by presenting available services at the Costa Mesa Senior to local senior living facilities and other local partnering agencies. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Bachelor’s degree or equivalent in psychology, counseling, human services, social science, social work or a related field and two years experience in providing case management, counseling, social services or working with the homeless. The equivalent to a maximum of two full years of applicable paid work experience may be substituted on a year for year basis for the Bachelor’s degree requirement (i.e. Associates Degree, plus four years of experience). Bilingual Spanish/English skills are desirable. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Possession of a valid California Driver’s License by date of appointment. Revocation of license during employment may result in disciplinary action or reassignment. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of the principles and techniques of interviewing and para-professional counseling. Knowledge of social services programs and providers available; networking approaches to identify client relevant support services. Knowledge of Microsoft Word, Excel and PowerPoint programs. Knowledge of Microsoft Publisher is required when assigned to the Parks and Community Services Department. Skill in communicating effectively with persons of diverse ethnic, social and economic backgrounds. Skill in social perceptiveness and service orientation. Skill in communicating effectively both orally and in writing. Skill in critical thinking, problem solving and conflict management. When assigned to the Parks and Community Services Department (Senior Center): California Licensed Social Worker (LCSW) License preferred. Bilingual in English/Spanish preferred. When assigned to the Office of the City Manager (Network for Homeless Solutions): Knowledge of the County of Orange Homeless Management Information System (HMIS) for data reporting. Knowledge of Continuum of Care program with the County of Orange. REQUISITE ABILITIES: Ability to communicate professionally with City Council, City leadership, City departments, community partners, non-profits and other organizations. Ability to establish and maintain positive working relationships and work effectively with persons of diverse ethnic, social and economic backgrounds. Ability to communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger and confusion. Ability to communicate orally and sufficiently to secure information from clients, convey information on services available and to make effective referrals to services needed. Ability to operate a computer; document and record information electronically and in written format; maintain reports, logs and files and databases; write clear and concise reports. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS : Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description SALARY RANGE: Current: $62,748 - $84,084 annually ($30.17 - $40.43 per hour) Effective July 2024: $64,620 - $86,604 annually ($31.07 - $41.64 per hour) CURRENT VACANCY: Community Outreach Workers are assigned to either the Network for Homeless Solutions Division of the City Manager's Office or the Senior Center in the Parks & Community Services Department. The current vacancy will be assigned to the Network for Homeless Solutions in the City Manager's Office. THE POSITION: Under general supervision, to perform daily outreach and case management to individuals including senior citizens or those deemed as homeless residents of Costa Mesa, provide intervention services and constant care as an incentive to assist senior citizens or homeless residents in obtaining services from community organizations and government agencies. CLASS CHARACTERISTICS: An incumbent of this classification performs case management and intervention services to Costa Mesa senior citizens or homeless residents. The incumbent exercises independent judgment and skillful application of para-professional counseling and intervention services. The Community Outreach Worker works under general supervision of the Neighborhood Improvement Manager or supervisory staff of the Senior Center. APPLICATION AND SELECTION PROCESS: The first application review date is November 17, 2023. Applications must be completed and submitted online and a copy of unofficial college transcripts and/or a copy of college degree must be attached. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged. Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete. If desired, candidates may upload a resume into their application in the “Attachments” field of the application. However, applicants may not submit a resume in lieu of completing the online application. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to, the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill future full-time and part-time and lower-level vacancies which occur during the life of the list. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process). Notifications will be sent to the email address that is listed on your online application. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (Live Scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed. Serve as a liaison and advocate for assigned clientele as appropriate and needed. Establish and maintain effective and positive working relationships with clientele to provide para-professional counseling and case management services. Develop and maintain relationships with various public and private service agencies, community groups, and the faith-based community to obtain services for clients and stay abreast of new trends and practices in community outreach. Assess client needs and characteristics; identify short-term and long-term needs, provide resources and referrals based on client needs and coordinate service delivery plans. Identify and provide recommendations to clients, personnel and partnering agencies regarding ongoing support services to meet client needs and ensure that clients are receiving the most appropriate form of care and/or support; assist in accessing and obtaining services; instruct clients how to self-assess and access services. Assist in developing and maintaining computer database or manual reports of ongoing services to clients; complete weekly or daily field notes and logs to track case management efforts; complete client interview forms to gather relevant data and statistics of clients served; electronically document contact and progress of current and former Costa Mesa clients. When assigned to the City Manager’s Office (Network for Homeless Solutions) Conduct and document client follow up checks on success of client/agency linkages; conduct post relocation follow-up on all clients that participated in project reconnect; maintain appropriate contact with former homeless clients who received services and no longer reside in Costa Mesa to conduct and document client progress checks. Assist police and fire safety personnel in non-enforcement situations involving homeless clients and obtain appropriate care for clients; assist safety personnel with non-psychiatric emergencies such as transporting clients to substance abuse treatment; may interface with hospital personnel regarding emergency services and recuperative care for homeless clients. Assist Code Enforcement with business related issues in providing resources to the clients in need. Accompany clients to court to advocate for criminal resolutions to enable them to obtain social services and/or return to family members. Attend weekly Network for Homeless Solutions meetings or other community meetings, project updates, and case management meetings as needed. When assigned to the Parks and Community Services Department (Senior Center) Provide case management support to third party agencies on an as needed basis such as Orange County Meals on Wheels. Conduct and document client follow-up checks on success of client/agency linkages; perform client evaluations and follow-up checks by phone or in person on a quarterly basis and submit reports as needed. Facilitate support group meetings. Provide individual support and counseling to seniors. Create, develop, and implement support groups/programs that support senior demographics as needed. Collaborate with community partners to provide in-kind services to enrich lives of seniors. Apply for and maintain data for CDBG funding. Stay up to date on current trends of senior services and community resources. Maintain current resource list and client information. Prepare and execute community outreach efforts by presenting available services at the Costa Mesa Senior to local senior living facilities and other local partnering agencies. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION, TRAINING AND/OR EXPERIENCE: Bachelor’s degree or equivalent in psychology, counseling, human services, social science, social work or a related field and two years experience in providing case management, counseling, social services or working with the homeless. The equivalent to a maximum of two full years of applicable paid work experience may be substituted on a year for year basis for the Bachelor’s degree requirement (i.e. Associates Degree, plus four years of experience). Bilingual Spanish/English skills are desirable. An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered. LICENSE AND/OR CERTIFICATE: Possession of a valid California Driver’s License by date of appointment. Revocation of license during employment may result in disciplinary action or reassignment. REQUISITE KNOWLEDGE AND SKILL LEVELS: Knowledge of the principles and techniques of interviewing and para-professional counseling. Knowledge of social services programs and providers available; networking approaches to identify client relevant support services. Knowledge of Microsoft Word, Excel and PowerPoint programs. Knowledge of Microsoft Publisher is required when assigned to the Parks and Community Services Department. Skill in communicating effectively with persons of diverse ethnic, social and economic backgrounds. Skill in social perceptiveness and service orientation. Skill in communicating effectively both orally and in writing. Skill in critical thinking, problem solving and conflict management. When assigned to the Parks and Community Services Department (Senior Center): California Licensed Social Worker (LCSW) License preferred. Bilingual in English/Spanish preferred. When assigned to the Office of the City Manager (Network for Homeless Solutions): Knowledge of the County of Orange Homeless Management Information System (HMIS) for data reporting. Knowledge of Continuum of Care program with the County of Orange. REQUISITE ABILITIES: Ability to communicate professionally with City Council, City leadership, City departments, community partners, non-profits and other organizations. Ability to establish and maintain positive working relationships and work effectively with persons of diverse ethnic, social and economic backgrounds. Ability to communicate effectively with persons displaying psychological and substance-induced behaviors such as depression, anger and confusion. Ability to communicate orally and sufficiently to secure information from clients, convey information on services available and to make effective referrals to services needed. Ability to operate a computer; document and record information electronically and in written format; maintain reports, logs and files and databases; write clear and concise reports. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS : Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New Full-Time employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Full-Time employeesreceive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly New Part-Time employees are appointed by and serve at the will of the Department Director. They are reviewed for merit salary advancement on a periodic basis. Generally, part-time employees are limited to no more than 1,000 hours of work per fiscal year (July 1 - June 30). Certain part-time employees, however, are permitted to exceed this limit.Part-time employees participate in either the Public Agency Retirement System (PARS) or the California Public Employees Retirement System (CalPERS) depending on eligibility. Employees enrolled in PARS contribute 3.75% of salary with a matching City contribution. Employees enrolled in CalPERS contribute 7% - 9% of salary depending on eligibility. Part-time positions are eligible to receive general leave benefits. General leave can be used for sick, vacation, or holiday time. The City does not participate in the Social Security system; however, federal mandate requires all new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time: Continuous
The Program Coordinator will assist with the shelter program which provides accommodations for adults experiencing homelessness and are often times struggling with substance abuse, trauma, physical or mental health. The Coordinator is responsible for ensuring a safe and caring environment. Working with the Community Partnership Administrator and other service providers, the Shelter Coordinator will assist with basic operations of access to mail, laundry, showers, computers and other basic services. This position involves on-site shift hours that depending on role, may vary day, overnight, and 12 hour shifts. Hours may change as needed. The assigned tasks in this job description are based on current information and are subject to modification as needed. The salary range for this position is $20.18- $27.25 per hour with a hiring range of $20.18 - $23.72 , depending on qualifications and experience. Position will remain open until filled. To learn more about our exceptional Loveland community, and the benefit of working for the City, please view our video Working at Loveland. ESSENTIAL JOB FUNCTIONS: Deliver onsite operations of the shelter program and/or alternate temporary accommodations. This includes access to basic services of showers, restrooms, laundry, lockers, mail, computers. Provide direction and oversight of shelter volunteers. Provide services consistent with our values, ensuring clients are treated with respect and dignity. Assure the completion of proper daily opening and closing procedures. Maintain a safe, controlled environment. Oversee execution of all COVID19 protocols, including guidance and support to shelter volunteers, as needed. Work with Shelter Manager, volunteers, and partners, such as the onsite security team, to observe and respond to member behaviors accordingly. Respond to emergencies and coordinate crisis intervention as needed. Provide progress reports to the Shelter Manager including client attendance and incident log. Enter data into the Homeless Management Information System (HMIS). Liaise with partnering agencies, and safety/security personnel on site to ensure all policies and procedures are followed. OTHER JOB FUNCTIONS: Provide input to Community Partnership Office and Shelter Manager in updating processes and procedures for delivery of program services as necessary. Assist the Shelter Manager in participating in collaborative community meetings, networking and providing brainstorming solutions related to sheltering the homeless community. JOB QUALIFICATIONS: Knowledge, skills and abilities: Excellent interpersonal skills Teamwork and leadership abilities Able to be on-call for, and respond to, emergencies, including outside of standard business hours Comfort relating to and working with many kinds of people Familiarity with people experiencing homelessness or similar situations Ability to be calm, tactful, and thoughtful under pressure Excellent conflict resolution skills Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Job Specific Competencies: Conflict Resolution; Problem Solving; Initiative Education and/experience High school diploma or general education degree (GED); and minimum of 6 months of related experience and/or training, one-year experience preferred. An equivalent combination of education and/or experience may substitute for education or experience requirement on a year-for-year basis. Ability to remain calm and respond appropriately in crisis situations; using the Trauma-Informed Care model of service delivery. Working environment/physical activities: While performing the duties of this job, the employee is regularly required to stand and walk for several hours at a time. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) medical plans, Dental, Vision (for self/ spouse/ children) Employee Health & Wellness Center (self/family) Paid vacation, holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match Comprehensive Employee Assistance Program Voluntary 529 College Invest program Personal and Professional Development opportunities Discounted recreation passes Employee recognition program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. A criminal history background check, including a criminal sex offender search, will be obtained pre-employment.
Apr 19, 2024
Full Time
The Program Coordinator will assist with the shelter program which provides accommodations for adults experiencing homelessness and are often times struggling with substance abuse, trauma, physical or mental health. The Coordinator is responsible for ensuring a safe and caring environment. Working with the Community Partnership Administrator and other service providers, the Shelter Coordinator will assist with basic operations of access to mail, laundry, showers, computers and other basic services. This position involves on-site shift hours that depending on role, may vary day, overnight, and 12 hour shifts. Hours may change as needed. The assigned tasks in this job description are based on current information and are subject to modification as needed. The salary range for this position is $20.18- $27.25 per hour with a hiring range of $20.18 - $23.72 , depending on qualifications and experience. Position will remain open until filled. To learn more about our exceptional Loveland community, and the benefit of working for the City, please view our video Working at Loveland. ESSENTIAL JOB FUNCTIONS: Deliver onsite operations of the shelter program and/or alternate temporary accommodations. This includes access to basic services of showers, restrooms, laundry, lockers, mail, computers. Provide direction and oversight of shelter volunteers. Provide services consistent with our values, ensuring clients are treated with respect and dignity. Assure the completion of proper daily opening and closing procedures. Maintain a safe, controlled environment. Oversee execution of all COVID19 protocols, including guidance and support to shelter volunteers, as needed. Work with Shelter Manager, volunteers, and partners, such as the onsite security team, to observe and respond to member behaviors accordingly. Respond to emergencies and coordinate crisis intervention as needed. Provide progress reports to the Shelter Manager including client attendance and incident log. Enter data into the Homeless Management Information System (HMIS). Liaise with partnering agencies, and safety/security personnel on site to ensure all policies and procedures are followed. OTHER JOB FUNCTIONS: Provide input to Community Partnership Office and Shelter Manager in updating processes and procedures for delivery of program services as necessary. Assist the Shelter Manager in participating in collaborative community meetings, networking and providing brainstorming solutions related to sheltering the homeless community. JOB QUALIFICATIONS: Knowledge, skills and abilities: Excellent interpersonal skills Teamwork and leadership abilities Able to be on-call for, and respond to, emergencies, including outside of standard business hours Comfort relating to and working with many kinds of people Familiarity with people experiencing homelessness or similar situations Ability to be calm, tactful, and thoughtful under pressure Excellent conflict resolution skills Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Job Specific Competencies: Conflict Resolution; Problem Solving; Initiative Education and/experience High school diploma or general education degree (GED); and minimum of 6 months of related experience and/or training, one-year experience preferred. An equivalent combination of education and/or experience may substitute for education or experience requirement on a year-for-year basis. Ability to remain calm and respond appropriately in crisis situations; using the Trauma-Informed Care model of service delivery. Working environment/physical activities: While performing the duties of this job, the employee is regularly required to stand and walk for several hours at a time. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) medical plans, Dental, Vision (for self/ spouse/ children) Employee Health & Wellness Center (self/family) Paid vacation, holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match Comprehensive Employee Assistance Program Voluntary 529 College Invest program Personal and Professional Development opportunities Discounted recreation passes Employee recognition program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. A criminal history background check, including a criminal sex offender search, will be obtained pre-employment.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER b8163A FIRST DAY OF FILING: 04/26/2016 at 8:00 A.M. THIS ANNOUNCEMENT IS A REPOSTING TO ADD SPECIAL REQUIREMENTS This examination will remain open until needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT Open Competitive Job Opportunity DEFINITION Provides specialized services to departmental multi-disciplinary teams, other County departments, and community agencies in the delivery of mental health treatment. CLASSIFICATION STANDARDS Positions allocable to this senior-level class are assigned to a line operation responsible for the delivery of psychological rehabilitation, case management and/or Psychiatric Emergency Service of the Department of Mental Health or to a hospital or clinic of the Department of Health Services. Incumbents assigned to Mental Health Department program support and training provide consultation and training to departmental staff or to staff of other departments and agencies. Incumbents assigned to line operations work as team leaders reporting to a mental health clinical program manageror a physician manager. Positions allocable to hospitals or clinics of the Department of Health Services report to a psychiatrist or other licensed physician, a psychologist, or work at the direction of a rehabilitation therapist, social worker, or registered nurse. Incumbents are typically responsible for providing technical direction to less experienced psychiatric technicians and providing care and protective services to clients most prone to assaultive behavior or requiring more extensive monitoring and review of their condition and progress. Essential Job Functions Administers, either orally or by injection, prescribed medications to clients in acute psychiatric settings. Interviews the clients, family members, and friends to obtain collateral information that may have bearing on the clients, treatment. Makes program services referrals for persons identified as mentally ill. Conducts the auditing of client records for compliance with documentation guidelines. Participates in multidisciplinary team conferences and collaborates with other mental health staff to develop the most effective treatment plan. Provides direct client care, completes required documentation, updates treatment team regarding client progress. Provides client, family members and significant others with referrals and linkage to community resources. Provides consultation to community agencies in the utilization of mental health and supportservices provided by directly operated clinics, in-patient facilities and contractors of the department. Provides in-service training to departmental staff and volunteers in the identification and treatment of mentally disordered individuals, principles of crisis intervention and management of assaultive behavior. Participates as a member of a Crisis Response Team in an inpatient psychiatric setting. Coordinate the activities of a Psychiatric Mobile Response Team or similar service teamwith law enforcement, courts, schools and other agencies, to assist and evaluate clients who are deemed to be a danger to themselves or others. Serve as a member of a Homeless Outreach and Engagement Team, providing initial assessments in the field and linking homeless mentally ill to mental health services. Coordinate the work of Psychiatric Technicians or others in the delivery of mental health services at an in-patient or out-patient facility. Coordinate or develop psychological rehabilitation programs for the chronically and persistently mentally ill. Lead and provide technical supervision to lower-level psychiatric technicians and supportstaff assigned to provide mental health services at an inpatient or outpatient facility. Serve as mental health service gatekeeper at the mental health ACCESS and Telecommunications Center, performing triage on caller requests for service, referring caller to an appropriate treatment source, and/or dispatching a psychiatric mobile response team. Assists Psychiatrists in completing and checking for accuracy on Treatment Authorization Request (TAR) and Prior Authorization (PA) forms. Promptly responds to phone calls / walk ins from clients regarding medication-related issues (i.e. medication side effects, pharmacy dispensing issues, refill needs) and consults with Psychiatrists and/or Register Nurses regarding those issues. Maintains medication inventory, organization, expiration dates, room/refrigerator temperature logs in the Medication Room. Orders supplies for Medication Room (i.e. sharps containers, syringes, needles, gloves, alcohol swabs, etc.) Maintains a caseload of clients and facilitate routine follow up and case management services as needed. Works in conjunction with other team members to facilitate services within Care Clinic Model. Prepares and signs the application for immediate 72-hour detention of disturbed psychiatric clients if Lanterman-Petris-Short (LPS) designated by the Office of Medical Director. Requirements MINIMUM REQUIREMENTS Two years of experience at the level of Psychiatric Technician II in the County of Los Angeles * . LICENSE(S) REQUIRED Possession of a current, active and valid California State License to practice as a Psychiatric Technician ** . Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job-related essential functions. Candidates offered these positions will be required to show proof of a valid driver license before appointment. PHYSICAL CLASS 4 - Arduous . Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. SPECIAL REQUIREMENT INFORMATION * Experience at the level of Los Angeles County's class of Psychiatric Technician II is defined as: Actively participates with professional staff members in the delivery of mental health services or the delivery of indirect and direct patient care to clients who are mentally ill or emotionally disturbed. ** Applicants must submit a legible copy of official proof of the required license at the time of filing or within 15 calendar days from the time of application submission. Additional Information EXAMINATION CONTENT An evaluation of experience based upon application and Supplemental Questionnaire information weighted 100% Candidates must achieve a passing score of 70% or higher in order to be placed on the eligible register. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Retake: No person may compete for this examination more than once in a twelve (12) month period. SPECIAL INFORMATION Past and present mental health clients and family members are encouraged to apply. AVAILABLE SHIFT Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION The eligible register for this examination will be used to fill vacancies in the Department of Mental Health. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. We must receive your application by 5:00 pm, Pacific Standard Time (PST), on the last day of filing. INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the "Apply" tab for this posting. Applicants must complete and submit their online applications and upload required documents (e.g. License, Resume, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 15 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Utilizing verbiage from bulletin, class specifications, and minimum requirements serving as your description of duties will not be sufficient to meet requirements. Doing so may result in an incomplete application and you may be disqualified . Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), complete and detailed description of related job duties. If range of hours is provided, experience will be prorated based on the lowest number of hours worked per week. List each job experience separately. All information is subject to verification . Applications may be rejected at any stage of the selection process. SOCIAL SECURITY NUMBER LANGUAGE All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Department Contact Name: Irene San, Exam Analyst Department Contact Phone: (323) 705-4113 or (323) 705-4074 Department Contact Email: exams@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4113 Teletype Phone: 800-735-2922 California Relay Services Phone: 800-735-2922 For detailed information, please click here Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Position/Program Information EXAM NUMBER b8163A FIRST DAY OF FILING: 04/26/2016 at 8:00 A.M. THIS ANNOUNCEMENT IS A REPOSTING TO ADD SPECIAL REQUIREMENTS This examination will remain open until needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT Open Competitive Job Opportunity DEFINITION Provides specialized services to departmental multi-disciplinary teams, other County departments, and community agencies in the delivery of mental health treatment. CLASSIFICATION STANDARDS Positions allocable to this senior-level class are assigned to a line operation responsible for the delivery of psychological rehabilitation, case management and/or Psychiatric Emergency Service of the Department of Mental Health or to a hospital or clinic of the Department of Health Services. Incumbents assigned to Mental Health Department program support and training provide consultation and training to departmental staff or to staff of other departments and agencies. Incumbents assigned to line operations work as team leaders reporting to a mental health clinical program manageror a physician manager. Positions allocable to hospitals or clinics of the Department of Health Services report to a psychiatrist or other licensed physician, a psychologist, or work at the direction of a rehabilitation therapist, social worker, or registered nurse. Incumbents are typically responsible for providing technical direction to less experienced psychiatric technicians and providing care and protective services to clients most prone to assaultive behavior or requiring more extensive monitoring and review of their condition and progress. Essential Job Functions Administers, either orally or by injection, prescribed medications to clients in acute psychiatric settings. Interviews the clients, family members, and friends to obtain collateral information that may have bearing on the clients, treatment. Makes program services referrals for persons identified as mentally ill. Conducts the auditing of client records for compliance with documentation guidelines. Participates in multidisciplinary team conferences and collaborates with other mental health staff to develop the most effective treatment plan. Provides direct client care, completes required documentation, updates treatment team regarding client progress. Provides client, family members and significant others with referrals and linkage to community resources. Provides consultation to community agencies in the utilization of mental health and supportservices provided by directly operated clinics, in-patient facilities and contractors of the department. Provides in-service training to departmental staff and volunteers in the identification and treatment of mentally disordered individuals, principles of crisis intervention and management of assaultive behavior. Participates as a member of a Crisis Response Team in an inpatient psychiatric setting. Coordinate the activities of a Psychiatric Mobile Response Team or similar service teamwith law enforcement, courts, schools and other agencies, to assist and evaluate clients who are deemed to be a danger to themselves or others. Serve as a member of a Homeless Outreach and Engagement Team, providing initial assessments in the field and linking homeless mentally ill to mental health services. Coordinate the work of Psychiatric Technicians or others in the delivery of mental health services at an in-patient or out-patient facility. Coordinate or develop psychological rehabilitation programs for the chronically and persistently mentally ill. Lead and provide technical supervision to lower-level psychiatric technicians and supportstaff assigned to provide mental health services at an inpatient or outpatient facility. Serve as mental health service gatekeeper at the mental health ACCESS and Telecommunications Center, performing triage on caller requests for service, referring caller to an appropriate treatment source, and/or dispatching a psychiatric mobile response team. Assists Psychiatrists in completing and checking for accuracy on Treatment Authorization Request (TAR) and Prior Authorization (PA) forms. Promptly responds to phone calls / walk ins from clients regarding medication-related issues (i.e. medication side effects, pharmacy dispensing issues, refill needs) and consults with Psychiatrists and/or Register Nurses regarding those issues. Maintains medication inventory, organization, expiration dates, room/refrigerator temperature logs in the Medication Room. Orders supplies for Medication Room (i.e. sharps containers, syringes, needles, gloves, alcohol swabs, etc.) Maintains a caseload of clients and facilitate routine follow up and case management services as needed. Works in conjunction with other team members to facilitate services within Care Clinic Model. Prepares and signs the application for immediate 72-hour detention of disturbed psychiatric clients if Lanterman-Petris-Short (LPS) designated by the Office of Medical Director. Requirements MINIMUM REQUIREMENTS Two years of experience at the level of Psychiatric Technician II in the County of Los Angeles * . LICENSE(S) REQUIRED Possession of a current, active and valid California State License to practice as a Psychiatric Technician ** . Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job-related essential functions. Candidates offered these positions will be required to show proof of a valid driver license before appointment. PHYSICAL CLASS 4 - Arduous . Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. SPECIAL REQUIREMENT INFORMATION * Experience at the level of Los Angeles County's class of Psychiatric Technician II is defined as: Actively participates with professional staff members in the delivery of mental health services or the delivery of indirect and direct patient care to clients who are mentally ill or emotionally disturbed. ** Applicants must submit a legible copy of official proof of the required license at the time of filing or within 15 calendar days from the time of application submission. Additional Information EXAMINATION CONTENT An evaluation of experience based upon application and Supplemental Questionnaire information weighted 100% Candidates must achieve a passing score of 70% or higher in order to be placed on the eligible register. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Retake: No person may compete for this examination more than once in a twelve (12) month period. SPECIAL INFORMATION Past and present mental health clients and family members are encouraged to apply. AVAILABLE SHIFT Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION The eligible register for this examination will be used to fill vacancies in the Department of Mental Health. APPLICATION AND FILING INFORMATION Applicants are required to complete and submit an online Los Angeles County Employment Application in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. We must receive your application by 5:00 pm, Pacific Standard Time (PST), on the last day of filing. INSTRUCTIONS FOR FILING ONLINE Apply online by clicking on the "Apply" tab for this posting. Applicants must complete and submit their online applications and upload required documents (e.g. License, Resume, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 15 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email. The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Utilizing verbiage from bulletin, class specifications, and minimum requirements serving as your description of duties will not be sufficient to meet requirements. Doing so may result in an incomplete application and you may be disqualified . Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), complete and detailed description of related job duties. If range of hours is provided, experience will be prorated based on the lowest number of hours worked per week. List each job experience separately. All information is subject to verification . Applications may be rejected at any stage of the selection process. SOCIAL SECURITY NUMBER LANGUAGE All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT Department Contact Name: Irene San, Exam Analyst Department Contact Phone: (323) 705-4113 or (323) 705-4074 Department Contact Email: exams@dmh.lacounty.gov ADA Coordinator Phone: (323) 705-4113 Teletype Phone: 800-735-2922 California Relay Services Phone: 800-735-2922 For detailed information, please click here Closing Date/Time: Continuous
CITY OF FRESNO, CA
Fresno, California, United States
Position Description Be part of the City of Fresno's new Animal Center Department! The Director will be part of the collective and strategic planning in staffing the new state of the art clinic and developing the program, while embodying the goals, innovation, and animal care compassion that the City Manager envisions for the center and the community. Reporting to the Office of the City Manager, the Director will oversee the day-to-day activities of the center, providing oversight and support in the development and implementation of department policies and procedures, and managing current issues and priorities. The Director will make critical decisions to resolve emergency situations and to ensure the continuity of services and operations. The director is responsible for fulfilling key objectives, directing and leading animal center staff, developing and managing the department budget, ensuring compliance with all local, state and federal laws and regulations, ensuring high quality animal care, and ensuring the cleanliness and maintenance of the center. The incumbent will work directly with the staff, volunteers, City Manager and key stakeholders in furthering the department goals and objectives. The ideal candidate for this critical position will be a compassionate leader, with a highly collaborative management style who embodies a culture of customer service. The incumbent should possess strong organizational and interpersonal skills, be a person who will promote and embody a motivating work environment, and be committed to ensuring the safety of staff and animals are at the forefront of all department activities. With many key objectives to fulfill, it is important that the ideal candidate be a flexible and strategic thought leader who can identify needs and provide sound recommendations to City leadership. The ideal candidate should possess knowledge in animal care services such as field and kennel operations, volunteer and adoption programs, and public relations. In addition, qualified candidates must possess: any combination of education and experience that has provided the knowledge, skills and abilities necessary for an Animal Center Director may be considered qualifying. A typical way of obtaining the required qualifications is to possess five years of increasingly responsible directly related management experience, including three years at the supervisory level, and a Bachelor's degree in public or business administration, or related field. A Master's degree is highly desirable. Possession and continued maintenance of a valid California Driver's License is required at time of appointment. Incumbents may be required to work nights, weekends and holidays and respond to after-hours emergencies as needed. The incumbent will be exposed to a working environment with animals (primarily dogs and cats) which may lead to possible exposure of unpleasant odors and noises, allergens, interactions with animals, and possible exposure to zoonotic diseases; and will be required to handle and restrain animals humanely and safely using approved protocols and practices. This is an unclassified position in which the incumbent serves at the will of the City Manager. Pay,Benefits, & Work Schedule The City of Fresno offers an attractive and competitive salary and benefits package. The salary range for this position is between $143,496-$226,536. The employee benefits package, as noted below, is subject to change and includes: - Retirement: Fresno City Retirement System; reciprocity with other public California systems. The City's pension funds are among the best-funded public systems in California. The City does not participate in Social Security. - Health Insurance: City contributes toward the current monthly premium for medical, dental, and vision for employee and dependents. - Flexible Spending Account: IRS 125 Plan for health/dependent care. - Deferred Compensation: 457 plan available. - Auto Allowance: Employees in this classification may be provided with an auto allowance of $300 per month. - Management Leave: 80 hours per fiscal year, prorated with cash out provision. - Supplemental Management Leave: May be granted up to 32 hours per fiscal year upon City Manager approval. This leave may be placed in a retiree Health Reimbursement Arrangement account. - Annual Leave: Accrue 15.50 hours per month, with cash out provision.. - Holidays: Ten (10) City-observed holidays annually, plus birthday and two (2) personal days per year. - Life Insurance: Equal to annual salary; premium paid by City. - Long-Term Disability: City pays premium for 66.66% of monthly salary up to $7,500 per month after 30 days. - Deferred Retirement Option Program (DROP): DROP is an optional, voluntary program that allows for retirement benefits deposited in a special savings account within your Retirement System while continuing to work for the City of Fresno. To participate, must be at least age 50 with 5 years of service. Benefits include ownership of DROP account monies; compound interest earnings; and alternative distribution options. - Health Reimbursement Arrangement (HRA): Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. How To Apply To pursue this phenomenal career opportunity, please visit our website at www.fresno.gov/jobs. To apply, please complete an employment application and upload your letter of interest, resume, and five work-related references. This recruitment is Open Until Filled and may close at any time. Applications will be reviewed and a select group of candidates will be invited to interview. Applicants deemed to have the most relevant qualifications will be referred for further consideration. First consideration of applications: Week of April 8, 2024. If you have any questions regarding this position, please feel free to contact Sandra Chavez Martin, Assistant Director at 559-621-6988 or by email: Sandra.chavezmartin@fresno.gov Other Information Department Highlight The Animal Center was built by the City of Fresno to provide state-mandated animal control services. Our Center provides temporary kennels for Fresno's homeless pet population while they wait to be reclaimed by their owners. If unclaimed, the pet is then adopted into a forever home. Our mission is to increase live outcomes for animals by reducing the euthanasia rate. With guidance from our partners, we strive to reunite pets with their owners by providing resources to City of Fresno residents. The Animal Center includes four divisions: Administration, Community Engagement, Animal Services and Veterinary Services. ADMINISTRATION: - This division is responsible for day-to-day administrative functions including budget, finance, personnel management, policy and procedure development, safety and risk management, licensing, purchasing and procurement, volunteer recruitments, data analytics and transparency reporting, and grant funding opportunities. COMMUNITY ENGAGEMENT: - This division is responsible for outreach with the purpose of increasing life-saving outcomes via adoptions, fostering, rescue transfer programs, and transport. - This division is comprised of the Animal Resource Officer team, the Community outreach team, and the Animal Services Representative Team. - Animal Resource Officers work in the field and respond to at-large animal concerns, bite cases, and potential endangered animal calls; the Community outreach team focusing on community education and outreach, and placing animals into their forever homes; and our Animal Services team are often the first point of contact for the public, providing customer service in person or by phone. ANIMAL SERVICES: - The Animal Service Division is primarily responsible for animal intake health assessment and vaccination to ensure the health of the animal entering the center and the protection of animals in the kennels by mitigation of contagious diseases. Includes daily deep cleaning of kennels, continuous removal of animal waste during the day, feeding, visual assessments, and appropriate behavior and enrichment including time in play yards to ensure the mental and behavioral well-being of the animals. - The behavior team is responsible for building and recommending enrichment plans for center animals as well as assessing animals that come into the center. VETERINARY SERVICES: - The veterinary team is responsible for the medical care of all center animals. They make medical assessments of the animals, recommend and implement treatments as needed, and care for sick or injured animals housed at the center. The Community The Community The City of Fresno is located in the heart of the state of California in the fertile San Joaquin Valley. From the agricultural fields on the valley floor to the snow-capped peaks of the Sierra Nevada Mountain range, the Fresno area offers something for everyone. With a population of approximately 540,000 residents, Fresno is the fifth-largest city in California and serves as the financial, industrial, trade, and commercial capital of the central San Joaquin Valley. The City is located amongst three National Parks, residents and visitors enjoy Fresno's proximity to Yosemite, Kings Canyon, and Sequoia National Parks. With approximately 300 days of sunshine each year, the Mediterranean climate allows for year-round recreational activities, including sailing, snow and water skiing, fishing, backpacking, and golfing. Living in Fresno has the benefit of urban amenities and the unique charm of a suburban atmosphere. Housing prices are typically lower than California's other major metropolitan areas. There are four large school districts including Fresno Unified, Central Unified, Sanger Unified, and Clovis Unified, and a variety of private institutions. The City is also home to colleges and universities, most notably California State University, Fresno as well as Fresno City College and Fresno Pacific University. Residents enjoy various social, cultural, and athletic activities in an affordable community environment. City Government Fresno is a full-service charter city operating under a strong mayor form of government. The Mayor is elected at large and does not serve on the Council but has veto power over certain actions taken by the City Council. There are seven Council Members. The Council appoints the City Attorney and the City Clerk. The City Manager, who is appointed by the Mayor, is responsible for appointing all other department heads in the City. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Closing Date/Time: 05/22/2024
Mar 23, 2024
Full Time
Position Description Be part of the City of Fresno's new Animal Center Department! The Director will be part of the collective and strategic planning in staffing the new state of the art clinic and developing the program, while embodying the goals, innovation, and animal care compassion that the City Manager envisions for the center and the community. Reporting to the Office of the City Manager, the Director will oversee the day-to-day activities of the center, providing oversight and support in the development and implementation of department policies and procedures, and managing current issues and priorities. The Director will make critical decisions to resolve emergency situations and to ensure the continuity of services and operations. The director is responsible for fulfilling key objectives, directing and leading animal center staff, developing and managing the department budget, ensuring compliance with all local, state and federal laws and regulations, ensuring high quality animal care, and ensuring the cleanliness and maintenance of the center. The incumbent will work directly with the staff, volunteers, City Manager and key stakeholders in furthering the department goals and objectives. The ideal candidate for this critical position will be a compassionate leader, with a highly collaborative management style who embodies a culture of customer service. The incumbent should possess strong organizational and interpersonal skills, be a person who will promote and embody a motivating work environment, and be committed to ensuring the safety of staff and animals are at the forefront of all department activities. With many key objectives to fulfill, it is important that the ideal candidate be a flexible and strategic thought leader who can identify needs and provide sound recommendations to City leadership. The ideal candidate should possess knowledge in animal care services such as field and kennel operations, volunteer and adoption programs, and public relations. In addition, qualified candidates must possess: any combination of education and experience that has provided the knowledge, skills and abilities necessary for an Animal Center Director may be considered qualifying. A typical way of obtaining the required qualifications is to possess five years of increasingly responsible directly related management experience, including three years at the supervisory level, and a Bachelor's degree in public or business administration, or related field. A Master's degree is highly desirable. Possession and continued maintenance of a valid California Driver's License is required at time of appointment. Incumbents may be required to work nights, weekends and holidays and respond to after-hours emergencies as needed. The incumbent will be exposed to a working environment with animals (primarily dogs and cats) which may lead to possible exposure of unpleasant odors and noises, allergens, interactions with animals, and possible exposure to zoonotic diseases; and will be required to handle and restrain animals humanely and safely using approved protocols and practices. This is an unclassified position in which the incumbent serves at the will of the City Manager. Pay,Benefits, & Work Schedule The City of Fresno offers an attractive and competitive salary and benefits package. The salary range for this position is between $143,496-$226,536. The employee benefits package, as noted below, is subject to change and includes: - Retirement: Fresno City Retirement System; reciprocity with other public California systems. The City's pension funds are among the best-funded public systems in California. The City does not participate in Social Security. - Health Insurance: City contributes toward the current monthly premium for medical, dental, and vision for employee and dependents. - Flexible Spending Account: IRS 125 Plan for health/dependent care. - Deferred Compensation: 457 plan available. - Auto Allowance: Employees in this classification may be provided with an auto allowance of $300 per month. - Management Leave: 80 hours per fiscal year, prorated with cash out provision. - Supplemental Management Leave: May be granted up to 32 hours per fiscal year upon City Manager approval. This leave may be placed in a retiree Health Reimbursement Arrangement account. - Annual Leave: Accrue 15.50 hours per month, with cash out provision.. - Holidays: Ten (10) City-observed holidays annually, plus birthday and two (2) personal days per year. - Life Insurance: Equal to annual salary; premium paid by City. - Long-Term Disability: City pays premium for 66.66% of monthly salary up to $7,500 per month after 30 days. - Deferred Retirement Option Program (DROP): DROP is an optional, voluntary program that allows for retirement benefits deposited in a special savings account within your Retirement System while continuing to work for the City of Fresno. To participate, must be at least age 50 with 5 years of service. Benefits include ownership of DROP account monies; compound interest earnings; and alternative distribution options. - Health Reimbursement Arrangement (HRA): Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. How To Apply To pursue this phenomenal career opportunity, please visit our website at www.fresno.gov/jobs. To apply, please complete an employment application and upload your letter of interest, resume, and five work-related references. This recruitment is Open Until Filled and may close at any time. Applications will be reviewed and a select group of candidates will be invited to interview. Applicants deemed to have the most relevant qualifications will be referred for further consideration. First consideration of applications: Week of April 8, 2024. If you have any questions regarding this position, please feel free to contact Sandra Chavez Martin, Assistant Director at 559-621-6988 or by email: Sandra.chavezmartin@fresno.gov Other Information Department Highlight The Animal Center was built by the City of Fresno to provide state-mandated animal control services. Our Center provides temporary kennels for Fresno's homeless pet population while they wait to be reclaimed by their owners. If unclaimed, the pet is then adopted into a forever home. Our mission is to increase live outcomes for animals by reducing the euthanasia rate. With guidance from our partners, we strive to reunite pets with their owners by providing resources to City of Fresno residents. The Animal Center includes four divisions: Administration, Community Engagement, Animal Services and Veterinary Services. ADMINISTRATION: - This division is responsible for day-to-day administrative functions including budget, finance, personnel management, policy and procedure development, safety and risk management, licensing, purchasing and procurement, volunteer recruitments, data analytics and transparency reporting, and grant funding opportunities. COMMUNITY ENGAGEMENT: - This division is responsible for outreach with the purpose of increasing life-saving outcomes via adoptions, fostering, rescue transfer programs, and transport. - This division is comprised of the Animal Resource Officer team, the Community outreach team, and the Animal Services Representative Team. - Animal Resource Officers work in the field and respond to at-large animal concerns, bite cases, and potential endangered animal calls; the Community outreach team focusing on community education and outreach, and placing animals into their forever homes; and our Animal Services team are often the first point of contact for the public, providing customer service in person or by phone. ANIMAL SERVICES: - The Animal Service Division is primarily responsible for animal intake health assessment and vaccination to ensure the health of the animal entering the center and the protection of animals in the kennels by mitigation of contagious diseases. Includes daily deep cleaning of kennels, continuous removal of animal waste during the day, feeding, visual assessments, and appropriate behavior and enrichment including time in play yards to ensure the mental and behavioral well-being of the animals. - The behavior team is responsible for building and recommending enrichment plans for center animals as well as assessing animals that come into the center. VETERINARY SERVICES: - The veterinary team is responsible for the medical care of all center animals. They make medical assessments of the animals, recommend and implement treatments as needed, and care for sick or injured animals housed at the center. The Community The Community The City of Fresno is located in the heart of the state of California in the fertile San Joaquin Valley. From the agricultural fields on the valley floor to the snow-capped peaks of the Sierra Nevada Mountain range, the Fresno area offers something for everyone. With a population of approximately 540,000 residents, Fresno is the fifth-largest city in California and serves as the financial, industrial, trade, and commercial capital of the central San Joaquin Valley. The City is located amongst three National Parks, residents and visitors enjoy Fresno's proximity to Yosemite, Kings Canyon, and Sequoia National Parks. With approximately 300 days of sunshine each year, the Mediterranean climate allows for year-round recreational activities, including sailing, snow and water skiing, fishing, backpacking, and golfing. Living in Fresno has the benefit of urban amenities and the unique charm of a suburban atmosphere. Housing prices are typically lower than California's other major metropolitan areas. There are four large school districts including Fresno Unified, Central Unified, Sanger Unified, and Clovis Unified, and a variety of private institutions. The City is also home to colleges and universities, most notably California State University, Fresno as well as Fresno City College and Fresno Pacific University. Residents enjoy various social, cultural, and athletic activities in an affordable community environment. City Government Fresno is a full-service charter city operating under a strong mayor form of government. The Mayor is elected at large and does not serve on the Council but has veto power over certain actions taken by the City Council. There are seven Council Members. The Council appoints the City Attorney and the City Clerk. The City Manager, who is appointed by the Mayor, is responsible for appointing all other department heads in the City. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Closing Date/Time: 05/22/2024