WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Bring your knowledge of Adult Medicaid (AMA) and other economic services programs to a dedicated team of professionals who work hard every day to ensure residents of Wake County have what they need to thrive! Program and Staff Development (PSD) is a section within the Economic & Social Services Division (ESS). PSD is seeking highly qualified and tech-savvy Economic Benefits Trainers to design, develop, and provide training to new hires and seasoned staff within ESS. The primary focus will be on AMA programs, reporting to the location needed to perform the required work. Join this dynamic team of professionals, and see why Wake County is a great place to live, work and play! We also offer a competitive compensation and benefits package to include PTO, medical and dental coverage, AND a 5% contribution to a 401k! #Work4Wake Primary duties include: Creating a “high-performing work team" by ensuring that a consistent and high quality training curriculum is developed and communicated Participating in the analysis, design, development, and facilitation of training efforts and integrating best practices; designing and delivering in-person and eLearning training in the areas of Economic Benefits policy and technical navigation Focusing on AMA training programs that will increase the performance of individuals and various departments/units served Developing and implementing organizational development services; coordinating programming for professional development, and evaluating and reporting on program effectiveness This position's primary focus is Adult Medicaid (AMA), with additional program focus based on departmental need. About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Bachelor's degree Three years of job-related experience Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Three (3) years or more of experience working within Adult Medicaid programs within a state or county Department of Economic and Social Services Advanced skills in training adults using adult learning theories and practices Experience writing procedures and developing online training modules Proficient with using technology Bachelor's degree or higher level of education in a field related to the position How Will We Know You're 'The One'? Extensive program knowledge about Adult Medicaid in CAP, SA, LTC, PLA, and other programs as assigned Experience in developing a high-quality training curriculum for Adult Medicaid policy and NC FAST Skilled at facilitating the adult learning process and ensuring that training is engaging and fun Ability to administer tests, quizzes, and exams to evaluate the transfer of learning Experience verbally communicating and writing trainees’ weekly status updates and pathways to supervisors and program managers About This Position Location: Human Services Center Somerset Raleigh, NC 27609 Employment Type: Regular Work Schedule: Mon - Fri 8:00 am - 5:00 pm Hiring Range: $23.47 - $31.68, commensurate with experience Market Range: 23.47 - 39.90 Posting Closing Date: This position is open until filled and may close at anytime What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Apr 20, 2024
What You'll Be Doing Bring your knowledge of Adult Medicaid (AMA) and other economic services programs to a dedicated team of professionals who work hard every day to ensure residents of Wake County have what they need to thrive! Program and Staff Development (PSD) is a section within the Economic & Social Services Division (ESS). PSD is seeking highly qualified and tech-savvy Economic Benefits Trainers to design, develop, and provide training to new hires and seasoned staff within ESS. The primary focus will be on AMA programs, reporting to the location needed to perform the required work. Join this dynamic team of professionals, and see why Wake County is a great place to live, work and play! We also offer a competitive compensation and benefits package to include PTO, medical and dental coverage, AND a 5% contribution to a 401k! #Work4Wake Primary duties include: Creating a “high-performing work team" by ensuring that a consistent and high quality training curriculum is developed and communicated Participating in the analysis, design, development, and facilitation of training efforts and integrating best practices; designing and delivering in-person and eLearning training in the areas of Economic Benefits policy and technical navigation Focusing on AMA training programs that will increase the performance of individuals and various departments/units served Developing and implementing organizational development services; coordinating programming for professional development, and evaluating and reporting on program effectiveness This position's primary focus is Adult Medicaid (AMA), with additional program focus based on departmental need. About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Bachelor's degree Three years of job-related experience Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Three (3) years or more of experience working within Adult Medicaid programs within a state or county Department of Economic and Social Services Advanced skills in training adults using adult learning theories and practices Experience writing procedures and developing online training modules Proficient with using technology Bachelor's degree or higher level of education in a field related to the position How Will We Know You're 'The One'? Extensive program knowledge about Adult Medicaid in CAP, SA, LTC, PLA, and other programs as assigned Experience in developing a high-quality training curriculum for Adult Medicaid policy and NC FAST Skilled at facilitating the adult learning process and ensuring that training is engaging and fun Ability to administer tests, quizzes, and exams to evaluate the transfer of learning Experience verbally communicating and writing trainees’ weekly status updates and pathways to supervisors and program managers About This Position Location: Human Services Center Somerset Raleigh, NC 27609 Employment Type: Regular Work Schedule: Mon - Fri 8:00 am - 5:00 pm Hiring Range: $23.47 - $31.68, commensurate with experience Market Range: 23.47 - 39.90 Posting Closing Date: This position is open until filled and may close at anytime What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Transfer your knowledge of Family and Children's Medicaid (FCMA) and other economic services programs, to a dedicated team of professionals who work hard every day to ensure families in Wake County have what they need to thrive! Program and Staff Development (PSD) is a section within the Economic & Social Services Division (ESS). We are seeking highly qualified and tech-savvy Economic Benefits Trainers to design, develop, and provide training to new hires and seasoned staff within ESS. The primary focus will be on FCMA programs, reporting to the location needed to perform the required work. Join this dynamic team of professionals, and see why Wake County is a great place to live, work and play! Our competitive compensation and benefits package includes, but is not limited to, medical, dental, and vision insurance, PTO, wellness days, and a 5% contribution to a 401k! #work4Wake #publicsectorjobs Primary duties include: Creating a “high-performing work team" by ensuring that a consistent and high quality training curriculum is developed and communicated Participating in the analysis, design, development, and facilitation of training efforts and integrating best practices; designing and delivering in-person and eLearning training in the areas of Economic Benefits policy and technical navigation Focusing on FCMA training programs that will increase the performance of individuals and various departments/units served Developing and implementing organizational development services; coordinating programming for professional development, and evaluating and reporting on program effectiveness This position's primary focus is Family and Children’s Medicaid (FCMA), with additional program focus based on departmental need. #LI-JL #publicsectorjobs #publicsectorjobboard About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Bachelor's degree Three years of job-related experience Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Three (3) years of experience working within Family and Children's Medicaid programs within a State or County Department of Economic Self-Sufficiency and training adults using adult learning theories and practices Bachelor's degree or higher level of education in a related field to the position How Will We Know You're 'The One'? Ability to develop and deliver presentations, training, and ideas to individuals or groups Strong interpersonal/human relations skills Strong analytical and creative problem-solving skills Excellent written and verbal communication required to convey information verbally to individuals, supervisors and program managers Knowledge of adult learning, instructional design, and curriculum development techniques Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork Know how to operate a personal computer and use various Microsoft Office Products, internet browsers, web-based systems, etc. About This Position Location: Human Services Center Somerset Raleigh, NC 27609 Employment Type: Regular Work Schedule: Mon - Fri 8:00 am - 5:00 pm Hiring Range: $23.47 - $31.68, commensurate with experience Market Range: 23.47 - 39.90 Posting Closing Date: This position is open until filled and may close at anytime What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Apr 20, 2024
What You'll Be Doing Transfer your knowledge of Family and Children's Medicaid (FCMA) and other economic services programs, to a dedicated team of professionals who work hard every day to ensure families in Wake County have what they need to thrive! Program and Staff Development (PSD) is a section within the Economic & Social Services Division (ESS). We are seeking highly qualified and tech-savvy Economic Benefits Trainers to design, develop, and provide training to new hires and seasoned staff within ESS. The primary focus will be on FCMA programs, reporting to the location needed to perform the required work. Join this dynamic team of professionals, and see why Wake County is a great place to live, work and play! Our competitive compensation and benefits package includes, but is not limited to, medical, dental, and vision insurance, PTO, wellness days, and a 5% contribution to a 401k! #work4Wake #publicsectorjobs Primary duties include: Creating a “high-performing work team" by ensuring that a consistent and high quality training curriculum is developed and communicated Participating in the analysis, design, development, and facilitation of training efforts and integrating best practices; designing and delivering in-person and eLearning training in the areas of Economic Benefits policy and technical navigation Focusing on FCMA training programs that will increase the performance of individuals and various departments/units served Developing and implementing organizational development services; coordinating programming for professional development, and evaluating and reporting on program effectiveness This position's primary focus is Family and Children’s Medicaid (FCMA), with additional program focus based on departmental need. #LI-JL #publicsectorjobs #publicsectorjobboard About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Bachelor's degree Three years of job-related experience Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Three (3) years of experience working within Family and Children's Medicaid programs within a State or County Department of Economic Self-Sufficiency and training adults using adult learning theories and practices Bachelor's degree or higher level of education in a related field to the position How Will We Know You're 'The One'? Ability to develop and deliver presentations, training, and ideas to individuals or groups Strong interpersonal/human relations skills Strong analytical and creative problem-solving skills Excellent written and verbal communication required to convey information verbally to individuals, supervisors and program managers Knowledge of adult learning, instructional design, and curriculum development techniques Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork Know how to operate a personal computer and use various Microsoft Office Products, internet browsers, web-based systems, etc. About This Position Location: Human Services Center Somerset Raleigh, NC 27609 Employment Type: Regular Work Schedule: Mon - Fri 8:00 am - 5:00 pm Hiring Range: $23.47 - $31.68, commensurate with experience Market Range: 23.47 - 39.90 Posting Closing Date: This position is open until filled and may close at anytime What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing The Economic and Social Services Division includes more than 500 staff that provide a variety of services to address the needs of Wake County citizens. This Division is committed to protecting children and older adults by helping meet their basic needs and live happy healthy lives. The Food Assistance Program (once referred to as Food Stamps) helps low-income households with their monthly food expenses. The purpose of Food and Nutrition Services (FNS) is to end hunger by helping eligible low-income households buy the food they need for a nutritionally adequate diet. We are currently seeking an Economic Benefits Technician for FNS at our Human Services Somerset facility, to join this hard working team and start making an impact in our community today! Essential job functions and responsibilities include: Assisting with interviewing clients and troubleshooting problem areas Researching cases in NC FAST and On Base and referring clients to the Eligibility Caseworker on duty for Family & Children Medicaid, or Food & Nutrition Services Programs Submitting re-certifications into NC FAST Answering general questions in person, via phone, or email Helping clients complete applications if needed Making referrals to appropriate resources Scanning documents into OnBase Routing electronic faxes to clients in OnBase About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school diploma or GED One year of experience in human services Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) One (1) year of experience in health and human services programs NCFAST and OnBase experience How Will We Know You're 'The One'? Knowledge of and/or ability to learn Economic Benefit Programs policy Knowledge of Microsoft Office programs including Word and Excel Exceptional customer service skills The ability to listen, react and respond appropriately to others, and professionally assist emotional clientele About This Position Location: Human Services Center Somerset Raleigh, NC 27609 Employment Type: Regular Work Schedule: Mon - Fri 8:00 - 5:00 Hiring Range: 19.64 - 23.75 Market Range: 17.59 - 29.91 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 5/8/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
May 08, 2024
What You'll Be Doing The Economic and Social Services Division includes more than 500 staff that provide a variety of services to address the needs of Wake County citizens. This Division is committed to protecting children and older adults by helping meet their basic needs and live happy healthy lives. The Food Assistance Program (once referred to as Food Stamps) helps low-income households with their monthly food expenses. The purpose of Food and Nutrition Services (FNS) is to end hunger by helping eligible low-income households buy the food they need for a nutritionally adequate diet. We are currently seeking an Economic Benefits Technician for FNS at our Human Services Somerset facility, to join this hard working team and start making an impact in our community today! Essential job functions and responsibilities include: Assisting with interviewing clients and troubleshooting problem areas Researching cases in NC FAST and On Base and referring clients to the Eligibility Caseworker on duty for Family & Children Medicaid, or Food & Nutrition Services Programs Submitting re-certifications into NC FAST Answering general questions in person, via phone, or email Helping clients complete applications if needed Making referrals to appropriate resources Scanning documents into OnBase Routing electronic faxes to clients in OnBase About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school diploma or GED One year of experience in human services Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) One (1) year of experience in health and human services programs NCFAST and OnBase experience How Will We Know You're 'The One'? Knowledge of and/or ability to learn Economic Benefit Programs policy Knowledge of Microsoft Office programs including Word and Excel Exceptional customer service skills The ability to listen, react and respond appropriately to others, and professionally assist emotional clientele About This Position Location: Human Services Center Somerset Raleigh, NC 27609 Employment Type: Regular Work Schedule: Mon - Fri 8:00 - 5:00 Hiring Range: 19.64 - 23.75 Market Range: 17.59 - 29.91 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 5/8/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary California Polytechnic State University (Cal Poly), one of the nation's top public universities, seeks an experienced and entrepreneurial Vice President for University Development & Alumni Engagement / CEO Cal Poly Foundation to provide strategic planning, management, and execution of all business operations toward achieving an integrated university development program. The CEO of the Cal Poly Foundation requires a business leader who is responsible for the leadership of the Cal Poly Foundation, a duly recognized 501(c)(3) public benefit non-profit corporation and auxiliary organization of the California State University System. The VP will serve as the CEO and a voting member of the Cal Poly Foundation and will work closely with the Cal Poly Foundation Board, Executive Committee, and Board Chair to advance the fundraising activities of the University in alignment with the responsibilities outlined below. Reporting directly to the University President and participating as a trusted advisor and strategic partner the VP will serve as a member of the President’s Cabinet and work with all other university constituencies, including the Provost and Executive Vice President, Senior Vice President Finance and Administration, Vice President of Research, Cal Poly Corporation CEO, Deans and Athletic Director. The VP will lead an efficient, cohesive, and productive team, set clear and achievable goals and accountability measures, and inspire staff to meet and exceed expectations in support of the university’s mission and vision. The VP will ensure strategies for effective and comprehensive business operations ensuring compliance, checks and balances and streamlined effective processes that support development. This includes finance, technology, annual giving, alumni engagement, principal gifts & gift planning, and campus operational, administrative, and financial controls related to gifts. In addition, the VP will provide management and oversight for core strategy development, large scale implementations, business transformation (lean process improvement/six sigma), change management, and new technology introductions. The VP will carry a personal portfolio of donors and be an active and visible member in the local and University community. The VP will be responsible for developing a corporate giving strategy and implementation plan. Development officers have a dual report to the Dean/Academic Leader and the VP. They work in partnership to accomplish annual development goals, performance metrics, and conduct joint annual performance reviews. The VP will launch systematic initiatives to identify and cultivate the next generation of donors to Cal Poly while maintaining and strengthening ties to existing donors, promote and augment alumni engagement through creative and relevant programming, seek out new philanthropic opportunities for cash gifts, endowments, bequests, grants, and gifts in kind. This individual will be involved with and nurture present industry stakeholders on state, national, and international levels, play a key role in focusing state attention on the University's programs, and work with others across the institution to create a strong and consistent message about the University to its constituencies. The VP will play a central role in enhancing the visibility and fundraising capabilities of the institution, ensuring Cal Poly’s position at the forefront of public higher education. The VP will be actively involved in the initial stages and lead Cal Poly’s third comprehensive campaign. The most recent campaign concluded in June 2020 and raised more than $832 million, which at the time was the largest fundraising initiative for the university and in CSU history. The University is well positioned for the development of the next successful comprehensive campaign which will include generating support for scholarships, fellowships, program, project, facilities, and more. University Development & Alumni Engagement Division The mission of University Development & Alumni Engagement is to garner and steward private support that will play a crucial role in building and maintaining the special polytechnic, high-quality, Learn by Doing education model of Cal Poly. University Development and Alumni Engagement (UDAE) at Cal Poly oversees the development program areas of planned giving and endowments, principal gifts, prospect research, corporate and foundation relations, college and regional fundraising, and alumni engagement. Our team of more than 80 professionals proactively seeks opportunities to bridge resources to achieve shared objectives. Cal Poly Foundation The Cal Poly Foundation incorporated as a philanthropic tax-exempt foundation [a 501(c)(3) corporation] and an official auxiliary of California Polytechnic State University, San Luis Obispo in March 2006. The Cal Poly Foundation led by Cal Poly alumni and friends was incorporated to generate private support that will play a crucial role in building and maintaining Cal Poly's multidisciplinary Learn by Doing educational model. To Learn More About the Foundation: https://foundation.calpoly.edu/content/index Key Qualifications Thorough working knowledge of principles of fundraising, trends, and best practices across industries. Working knowledge of the value of diversity and inclusivity across the university. Experience in organizational development and change management in complex organizations. See and translate future trends into effective strategies with successful outcomes. Financial and business operations acumen including budgets and fiscal goals. Provide clear direction, delegating, and removing obstacles to get work done. Advocate for securing and deploying resources to achieve the best possible outcomes. Education and Experience Bachelor’s degree in business, communications, public relations, or related fields and a minimum of 10 years of progressively responsible experience as a leader or manager in development, advancement or fundraising in a large, multi-unit organization. Salary and Benefits The anticipated hiring range for this role is $320,000 - $353,000 per year. Note that the offer is calculated based on the background and relevant years of experience of the individual selected. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: Feb 14 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary California Polytechnic State University (Cal Poly), one of the nation's top public universities, seeks an experienced and entrepreneurial Vice President for University Development & Alumni Engagement / CEO Cal Poly Foundation to provide strategic planning, management, and execution of all business operations toward achieving an integrated university development program. The CEO of the Cal Poly Foundation requires a business leader who is responsible for the leadership of the Cal Poly Foundation, a duly recognized 501(c)(3) public benefit non-profit corporation and auxiliary organization of the California State University System. The VP will serve as the CEO and a voting member of the Cal Poly Foundation and will work closely with the Cal Poly Foundation Board, Executive Committee, and Board Chair to advance the fundraising activities of the University in alignment with the responsibilities outlined below. Reporting directly to the University President and participating as a trusted advisor and strategic partner the VP will serve as a member of the President’s Cabinet and work with all other university constituencies, including the Provost and Executive Vice President, Senior Vice President Finance and Administration, Vice President of Research, Cal Poly Corporation CEO, Deans and Athletic Director. The VP will lead an efficient, cohesive, and productive team, set clear and achievable goals and accountability measures, and inspire staff to meet and exceed expectations in support of the university’s mission and vision. The VP will ensure strategies for effective and comprehensive business operations ensuring compliance, checks and balances and streamlined effective processes that support development. This includes finance, technology, annual giving, alumni engagement, principal gifts & gift planning, and campus operational, administrative, and financial controls related to gifts. In addition, the VP will provide management and oversight for core strategy development, large scale implementations, business transformation (lean process improvement/six sigma), change management, and new technology introductions. The VP will carry a personal portfolio of donors and be an active and visible member in the local and University community. The VP will be responsible for developing a corporate giving strategy and implementation plan. Development officers have a dual report to the Dean/Academic Leader and the VP. They work in partnership to accomplish annual development goals, performance metrics, and conduct joint annual performance reviews. The VP will launch systematic initiatives to identify and cultivate the next generation of donors to Cal Poly while maintaining and strengthening ties to existing donors, promote and augment alumni engagement through creative and relevant programming, seek out new philanthropic opportunities for cash gifts, endowments, bequests, grants, and gifts in kind. This individual will be involved with and nurture present industry stakeholders on state, national, and international levels, play a key role in focusing state attention on the University's programs, and work with others across the institution to create a strong and consistent message about the University to its constituencies. The VP will play a central role in enhancing the visibility and fundraising capabilities of the institution, ensuring Cal Poly’s position at the forefront of public higher education. The VP will be actively involved in the initial stages and lead Cal Poly’s third comprehensive campaign. The most recent campaign concluded in June 2020 and raised more than $832 million, which at the time was the largest fundraising initiative for the university and in CSU history. The University is well positioned for the development of the next successful comprehensive campaign which will include generating support for scholarships, fellowships, program, project, facilities, and more. University Development & Alumni Engagement Division The mission of University Development & Alumni Engagement is to garner and steward private support that will play a crucial role in building and maintaining the special polytechnic, high-quality, Learn by Doing education model of Cal Poly. University Development and Alumni Engagement (UDAE) at Cal Poly oversees the development program areas of planned giving and endowments, principal gifts, prospect research, corporate and foundation relations, college and regional fundraising, and alumni engagement. Our team of more than 80 professionals proactively seeks opportunities to bridge resources to achieve shared objectives. Cal Poly Foundation The Cal Poly Foundation incorporated as a philanthropic tax-exempt foundation [a 501(c)(3) corporation] and an official auxiliary of California Polytechnic State University, San Luis Obispo in March 2006. The Cal Poly Foundation led by Cal Poly alumni and friends was incorporated to generate private support that will play a crucial role in building and maintaining Cal Poly's multidisciplinary Learn by Doing educational model. To Learn More About the Foundation: https://foundation.calpoly.edu/content/index Key Qualifications Thorough working knowledge of principles of fundraising, trends, and best practices across industries. Working knowledge of the value of diversity and inclusivity across the university. Experience in organizational development and change management in complex organizations. See and translate future trends into effective strategies with successful outcomes. Financial and business operations acumen including budgets and fiscal goals. Provide clear direction, delegating, and removing obstacles to get work done. Advocate for securing and deploying resources to achieve the best possible outcomes. Education and Experience Bachelor’s degree in business, communications, public relations, or related fields and a minimum of 10 years of progressively responsible experience as a leader or manager in development, advancement or fundraising in a large, multi-unit organization. Salary and Benefits The anticipated hiring range for this role is $320,000 - $353,000 per year. Note that the offer is calculated based on the background and relevant years of experience of the individual selected. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: Feb 14 2024 Pacific Standard Time Applications close: Closing Date/Time:
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing The purpose of the Family and Children’s Medicaid Quality Assurance (QA) Reviewer is to conduct compliance audits and communicate quality information to staff in Economic Services (ES) Programs. The Quality Assurance Reviewer provides support to the Family and Children’s Medicaid program. The QA Reviewer partners with Economic Services training staff, systems support staff, works with management, and supervisory staff to discuss findings and develop corrective action plans. Essential job functions and responsibilities include: Planning and leading quality reviews for Family and Children’s Medicaid cases Keeping abreast of policy changes and communicating them as necessary to Economic Services staff Assisting with answering policy questions from Economic Services staff and communicating with state reps on policy clarifications Gathering information, analyzing trends and reporting information to Economic Services management, supervisory staff, and members of the program staff development team Lead or assist with the development of policy review meetings, newsletters, checklists, job aids, and other materials to help staff become more proficient in their policy and NCFAST knowledge Assisting with the preparation of materials for external monitoring Lead or assist with development, improvement, and training of our quality assurance monitoring tools About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Bachelor's degree Two years of job-related experience Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Two (2) years or more of experience processing and auditing Family and Children’s Medicaid cases in NC FAST 91% or higher quality review average score Demonstrated experience coaching co-workers/employees to provide error-free work Great written and verbal communication skills Proficient with using technology including Excel and Donesafe System How Will We Know You're 'The One'? Complete and thorough knowledge of current Family and Children’s Medicaid policies Ability to use NC FAST for Family and Children’s Medicaid Great communication skills (verbal and written) Ability problem-solve and use analytic thinking, collect, and analyze data and conduct research Commitment to accountability and continuous improvement Ability to use Microsoft Office Projects, Word, Excel, and PowerPoint About This Position Location: Human Services Center Somerset Raleigh, NC 27609 Employment Type: Regular Work Schedule: Mon-Fri 8:00 am - 5:00 pm Hiring Range: 23.47 - 31.68 Commensurate with experience Market Range: 23.47 - 39.90 Posting Closing Date: 7:00 pm on 5/20/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
May 04, 2024
What You'll Be Doing The purpose of the Family and Children’s Medicaid Quality Assurance (QA) Reviewer is to conduct compliance audits and communicate quality information to staff in Economic Services (ES) Programs. The Quality Assurance Reviewer provides support to the Family and Children’s Medicaid program. The QA Reviewer partners with Economic Services training staff, systems support staff, works with management, and supervisory staff to discuss findings and develop corrective action plans. Essential job functions and responsibilities include: Planning and leading quality reviews for Family and Children’s Medicaid cases Keeping abreast of policy changes and communicating them as necessary to Economic Services staff Assisting with answering policy questions from Economic Services staff and communicating with state reps on policy clarifications Gathering information, analyzing trends and reporting information to Economic Services management, supervisory staff, and members of the program staff development team Lead or assist with the development of policy review meetings, newsletters, checklists, job aids, and other materials to help staff become more proficient in their policy and NCFAST knowledge Assisting with the preparation of materials for external monitoring Lead or assist with development, improvement, and training of our quality assurance monitoring tools About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Bachelor's degree Two years of job-related experience Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Two (2) years or more of experience processing and auditing Family and Children’s Medicaid cases in NC FAST 91% or higher quality review average score Demonstrated experience coaching co-workers/employees to provide error-free work Great written and verbal communication skills Proficient with using technology including Excel and Donesafe System How Will We Know You're 'The One'? Complete and thorough knowledge of current Family and Children’s Medicaid policies Ability to use NC FAST for Family and Children’s Medicaid Great communication skills (verbal and written) Ability problem-solve and use analytic thinking, collect, and analyze data and conduct research Commitment to accountability and continuous improvement Ability to use Microsoft Office Projects, Word, Excel, and PowerPoint About This Position Location: Human Services Center Somerset Raleigh, NC 27609 Employment Type: Regular Work Schedule: Mon-Fri 8:00 am - 5:00 pm Hiring Range: 23.47 - 31.68 Commensurate with experience Market Range: 23.47 - 39.90 Posting Closing Date: 7:00 pm on 5/20/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Transfer your knowledge of Food and Nutrition Services (FNS), Family and Children's Medicaid (FCMA), and other economic services programs, to a dedicated team of professionals who work hard every day to ensure families in Wake County have what they need to thrive! Program and Staff Development (PSD) is a section within the Economic & Social Services Division (ESS). We are seeking highly qualified and tech-savvy Economic Benefits Trainers to design, develop, and provide training to new hires and seasoned staff within ESS. The primary focus will be on FNS and FCMA programs, reporting to the location needed to perform the required work. Join this dynamic team of professionals, and see why Wake County is a great place to live, work and play! Primary duties include: Creating a “high-performing work team" by ensuring that a consistent and high quality training curriculum is developed and communicated Participating in the analysis, design, development, and facilitation of training efforts and integrating best practices; designing and delivering in-person and eLearning training in the areas of Economic Benefits policy and technical navigation Focusing on FNS and assigned FCMA training programs that will increase the performance of individuals and various departments/units served Developing and implementing organizational development services; coordinating programming for professional development, and evaluating and reporting on program effectiveness This position's primary focuses are Family and Children’s Medicaid (FCMA) and Food and Nutrition Services (FNS), with additional program focus based on departmental need. About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Bachelor's degree Three years of job-related experience Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Three (3) years of experience working within Family and Children's Medicaid programs and Food and Nutrition Services within a State or County Department of Economic Self-Sufficiency and training adults using adult learning theories and practices Bachelor's degree or higher level of education in a related field to the position How Will We Know You're 'The One'? Ability to develop and deliver presentations, training, and ideas to individuals or groups Strong interpersonal/human relations skills Strong analytical and creative problem-solving skills Excellent written and verbal communication required to convey information verbally to individuals, supervisors and program managers Knowledge of adult learning, instructional design, and curriculum development techniques Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork Know how to operate a personal computer and use various Microsoft Office Products, internet browsers, web-based systems, etc. About This Position Location: Human Services Center Somerset Raleigh, NC 27609 Employment Type: Regular Work Schedule: Mon - Fri 8:00 am - 5:00 pm Hiring Range: $23.47 - $31.68, commensurate with experience Market Range: 23.47 - 39.90 Posting Closing Date: This position is open until filled and may close at anytime What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Apr 20, 2024
What You'll Be Doing Transfer your knowledge of Food and Nutrition Services (FNS), Family and Children's Medicaid (FCMA), and other economic services programs, to a dedicated team of professionals who work hard every day to ensure families in Wake County have what they need to thrive! Program and Staff Development (PSD) is a section within the Economic & Social Services Division (ESS). We are seeking highly qualified and tech-savvy Economic Benefits Trainers to design, develop, and provide training to new hires and seasoned staff within ESS. The primary focus will be on FNS and FCMA programs, reporting to the location needed to perform the required work. Join this dynamic team of professionals, and see why Wake County is a great place to live, work and play! Primary duties include: Creating a “high-performing work team" by ensuring that a consistent and high quality training curriculum is developed and communicated Participating in the analysis, design, development, and facilitation of training efforts and integrating best practices; designing and delivering in-person and eLearning training in the areas of Economic Benefits policy and technical navigation Focusing on FNS and assigned FCMA training programs that will increase the performance of individuals and various departments/units served Developing and implementing organizational development services; coordinating programming for professional development, and evaluating and reporting on program effectiveness This position's primary focuses are Family and Children’s Medicaid (FCMA) and Food and Nutrition Services (FNS), with additional program focus based on departmental need. About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Bachelor's degree Three years of job-related experience Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Three (3) years of experience working within Family and Children's Medicaid programs and Food and Nutrition Services within a State or County Department of Economic Self-Sufficiency and training adults using adult learning theories and practices Bachelor's degree or higher level of education in a related field to the position How Will We Know You're 'The One'? Ability to develop and deliver presentations, training, and ideas to individuals or groups Strong interpersonal/human relations skills Strong analytical and creative problem-solving skills Excellent written and verbal communication required to convey information verbally to individuals, supervisors and program managers Knowledge of adult learning, instructional design, and curriculum development techniques Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork Know how to operate a personal computer and use various Microsoft Office Products, internet browsers, web-based systems, etc. About This Position Location: Human Services Center Somerset Raleigh, NC 27609 Employment Type: Regular Work Schedule: Mon - Fri 8:00 am - 5:00 pm Hiring Range: $23.47 - $31.68, commensurate with experience Market Range: 23.47 - 39.90 Posting Closing Date: This position is open until filled and may close at anytime What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing The purpose of the Child Care Subsidy Program is to determine initial and ongoing eligibility for childcare subsidy to assist families in paying for childcare expenses. Parents who receive Childcare Subsidy are in need for the protection, care or developmental experiences of their child/children and fall in one of the following need categories: Work First, Employment, Education/Training, Child Protective Services, Foster Care, Developmental Needs, temporary homelessness or Child Welfare Services. The Child Care Subsidy - Eligibility Team Lead serves as the lead worker for the team and assists the supervisor with monitoring, training of new staff, training internal partners and community partners, acting as liaison between agency and community programs, attending planning/operational meetings, and other duties as assigned. Other duties of the Team Lead also include: Covering vacant caseloads when vacancies occur Managing walk-in clients for other Human Services programs by providing economic assistance applications or making appropriate referrals Assisting co-workers with child care subsidy procedures and policies, providing training opportunities regarding child care subsidy for other economic services programs and external/community partners Providing coverage for team members About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Associate's degree in Human Services or a related field Two years of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Experience with accurately determining eligibility for child care subsidy or other social service programs (Medicaid, FNS, Energy) Proficient in NC FAST and OnBase or other document management system Skilled in coaching and mentoring staff Excellent interpersonal skills and the ability to build and maintain positive, productive relationships with clients and staff How Will We Know You're 'The One'? Ability to handle frequent client contact Excellent interviewing and assessment skills Knowledge of Child Care Subsidy Program Policy Ability to counsel clients in crisis situations Skilled in coaching and mentoring staff Excellent interpersonal skills and the ability to build and maintain positive, productive relationships with clients and staff Knowledge of community resources Ability to be flexible and adaptable in an environment with frequent changes Proficient with basic computer skills and the aptitude to learn new software Proficient with NCFAST About This Position Location: Human Services Center Swinburne Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon-Fri 8:15 am - 5:15 pm Hiring Range: 21.33 - 28.80 Commensurate with Experience Market Range: 21.33 - 36.27 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 5/9/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
May 04, 2024
What You'll Be Doing The purpose of the Child Care Subsidy Program is to determine initial and ongoing eligibility for childcare subsidy to assist families in paying for childcare expenses. Parents who receive Childcare Subsidy are in need for the protection, care or developmental experiences of their child/children and fall in one of the following need categories: Work First, Employment, Education/Training, Child Protective Services, Foster Care, Developmental Needs, temporary homelessness or Child Welfare Services. The Child Care Subsidy - Eligibility Team Lead serves as the lead worker for the team and assists the supervisor with monitoring, training of new staff, training internal partners and community partners, acting as liaison between agency and community programs, attending planning/operational meetings, and other duties as assigned. Other duties of the Team Lead also include: Covering vacant caseloads when vacancies occur Managing walk-in clients for other Human Services programs by providing economic assistance applications or making appropriate referrals Assisting co-workers with child care subsidy procedures and policies, providing training opportunities regarding child care subsidy for other economic services programs and external/community partners Providing coverage for team members About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Associate's degree in Human Services or a related field Two years of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Experience with accurately determining eligibility for child care subsidy or other social service programs (Medicaid, FNS, Energy) Proficient in NC FAST and OnBase or other document management system Skilled in coaching and mentoring staff Excellent interpersonal skills and the ability to build and maintain positive, productive relationships with clients and staff How Will We Know You're 'The One'? Ability to handle frequent client contact Excellent interviewing and assessment skills Knowledge of Child Care Subsidy Program Policy Ability to counsel clients in crisis situations Skilled in coaching and mentoring staff Excellent interpersonal skills and the ability to build and maintain positive, productive relationships with clients and staff Knowledge of community resources Ability to be flexible and adaptable in an environment with frequent changes Proficient with basic computer skills and the aptitude to learn new software Proficient with NCFAST About This Position Location: Human Services Center Swinburne Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon-Fri 8:15 am - 5:15 pm Hiring Range: 21.33 - 28.80 Commensurate with Experience Market Range: 21.33 - 36.27 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 5/9/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing The Child Welfare Family Support Services Prevention Program is responsible for providing voluntary services for families’ transition to independence through the use of strengths-based approach to social work practice; endorsement and application of community resources and the provision of information and referral for services. In addition to providing case management and other family strengthening services, the Family Support Prevention Social Worker advocates for clients in other areas such as education, child-care, housing, employment, and diverse public systems. The Family Support Services Social Worker will also provide mandated Child Welfare Permanency Planning Services for families based on Intercounty Agreements. The Family Support Services Prevention Social Worker will accomplish its purpose by: Routinely conducting home visits to observe, assess, document and monitor the conditions, level of functioning, well-being and/or risk of the children and family, and services needed (the home visit assessment includes caregiver interactions, disciplinary techniques, communication styles, child development, and level of nurturing, safety, health, budgeting, nutrition/food preparation and home maintenance, etc.) Engaging families and other supports to assess family’s needs and implement interventions that are goal oriented and achievable Building on the strength of the family to assist them in meeting their needs and respond to crisis and stress appropriately Coordinating and facilitates the provision of family support services to increase life skills Reporting incidents of child abuse and neglect and assist the family in modifying behaviors and/or conditions that contribute to abuse and neglect as necessary Establishing and maintains healthy, professional relationships to assist families in becoming independent of the child welfare system Developing strategies to build trust and rapport with families and uses it as a basis in creating a plan to achieve goals Collecting relevant and accurate information required for reporting to assist in the case management function Documenting detailed client contact records to assist in the compilation of a family history and to document progress or lack thereof towards established goals Completing all necessary documentation in a timely manner Regularly assisting in analyzing the collected information and actively participates in team meetings that focus on family assessment, family development planning and service agreement development Regularly maintaining relationships with other community agencies, educational institutions, businesses and service providers to advocate for clients Regularly integrating/linking families to informal and formal resources within their community or neighborhood to create natural support systems Regularly participating in internal and external meetings in spirit of mutual support of families and advocate for needed resources and services and to ensure families are provided with all possible resources available Attending community/neighborhood meetings and events to keep abreast of new and/or changing programs, projects and community resources Regularly maintaining relations with other community agencies, educational institutions, businesses and service providers to advocate for clients and needed resources Serving as a representative of the collaborative at community-based events and/or meetings Facilitating Kinship Care Support Groups/Community Education Workshops to provide service intake on a needed basis Utilizing a family-centered approach to promote/increase economic self-sufficiency, decrease dependency, prevent child abuse and neglect, and encourage health and wellness This role is also expected to work closely with Child Welfare Child Protective Services and Permanency Planning Services. About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Bachelor's degree in Social Work or related field One year of job-related experience Completion of the NC Child Welfare Education Collaborative (CWEC) traineeship can be substituted for 1 year of experience Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Spanish speaking highly preferred Experience with interviewing, screening, and assessing family needs in social services environment Community engagement experience Resource development experience How Will We Know You're 'The One'? Knowledge of coaching and case management techniques to interface & connect with traumatized and difficult to reach families Skilled at one on one coaching, group facilitation, workshop presentation Knowledge of child development and the effects of trauma on children and family systems Knowledge of programs and services for families Passion and commitment to father engagement and permanency for children Possess strong interpersonal and customer services skills Able to build and maintain positive, productive relationships with peers, colleagues, managers, providers, the community and other professionals Ability to respond to and manage ever-changing requirements and priorities with flexibility and a positive attitude Ability to utilize appropriate interpersonal skills and methods to reduce tension and resolve conflict About This Position Location: Human Services Center Sunnybrook Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon-Fri 8:30am - 5:15pm with occasional evenings and weekends Hiring Range: 25.81 - 34.85 Commensurate with Experience Market Range: 25.81 - 43.89 Posting Closing Date: 7:00 pm on 5/14/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
May 02, 2024
What You'll Be Doing The Child Welfare Family Support Services Prevention Program is responsible for providing voluntary services for families’ transition to independence through the use of strengths-based approach to social work practice; endorsement and application of community resources and the provision of information and referral for services. In addition to providing case management and other family strengthening services, the Family Support Prevention Social Worker advocates for clients in other areas such as education, child-care, housing, employment, and diverse public systems. The Family Support Services Social Worker will also provide mandated Child Welfare Permanency Planning Services for families based on Intercounty Agreements. The Family Support Services Prevention Social Worker will accomplish its purpose by: Routinely conducting home visits to observe, assess, document and monitor the conditions, level of functioning, well-being and/or risk of the children and family, and services needed (the home visit assessment includes caregiver interactions, disciplinary techniques, communication styles, child development, and level of nurturing, safety, health, budgeting, nutrition/food preparation and home maintenance, etc.) Engaging families and other supports to assess family’s needs and implement interventions that are goal oriented and achievable Building on the strength of the family to assist them in meeting their needs and respond to crisis and stress appropriately Coordinating and facilitates the provision of family support services to increase life skills Reporting incidents of child abuse and neglect and assist the family in modifying behaviors and/or conditions that contribute to abuse and neglect as necessary Establishing and maintains healthy, professional relationships to assist families in becoming independent of the child welfare system Developing strategies to build trust and rapport with families and uses it as a basis in creating a plan to achieve goals Collecting relevant and accurate information required for reporting to assist in the case management function Documenting detailed client contact records to assist in the compilation of a family history and to document progress or lack thereof towards established goals Completing all necessary documentation in a timely manner Regularly assisting in analyzing the collected information and actively participates in team meetings that focus on family assessment, family development planning and service agreement development Regularly maintaining relationships with other community agencies, educational institutions, businesses and service providers to advocate for clients Regularly integrating/linking families to informal and formal resources within their community or neighborhood to create natural support systems Regularly participating in internal and external meetings in spirit of mutual support of families and advocate for needed resources and services and to ensure families are provided with all possible resources available Attending community/neighborhood meetings and events to keep abreast of new and/or changing programs, projects and community resources Regularly maintaining relations with other community agencies, educational institutions, businesses and service providers to advocate for clients and needed resources Serving as a representative of the collaborative at community-based events and/or meetings Facilitating Kinship Care Support Groups/Community Education Workshops to provide service intake on a needed basis Utilizing a family-centered approach to promote/increase economic self-sufficiency, decrease dependency, prevent child abuse and neglect, and encourage health and wellness This role is also expected to work closely with Child Welfare Child Protective Services and Permanency Planning Services. About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Bachelor's degree in Social Work or related field One year of job-related experience Completion of the NC Child Welfare Education Collaborative (CWEC) traineeship can be substituted for 1 year of experience Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Spanish speaking highly preferred Experience with interviewing, screening, and assessing family needs in social services environment Community engagement experience Resource development experience How Will We Know You're 'The One'? Knowledge of coaching and case management techniques to interface & connect with traumatized and difficult to reach families Skilled at one on one coaching, group facilitation, workshop presentation Knowledge of child development and the effects of trauma on children and family systems Knowledge of programs and services for families Passion and commitment to father engagement and permanency for children Possess strong interpersonal and customer services skills Able to build and maintain positive, productive relationships with peers, colleagues, managers, providers, the community and other professionals Ability to respond to and manage ever-changing requirements and priorities with flexibility and a positive attitude Ability to utilize appropriate interpersonal skills and methods to reduce tension and resolve conflict About This Position Location: Human Services Center Sunnybrook Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon-Fri 8:30am - 5:15pm with occasional evenings and weekends Hiring Range: 25.81 - 34.85 Commensurate with Experience Market Range: 25.81 - 43.89 Posting Closing Date: 7:00 pm on 5/14/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Families in Wake County need you to help lessen their food insecurities! As an Eligibility Caseworker I , you will work in our Economic & Social Services Division assigned to the Food & Nutrition Services (FNS) Program. You will be able to provide critical resources for eligible residents of Wake County. Eligibility Caseworkers typically are assigned one function (applications/intakes or reviews) and one program; however, sometimes they are responsible for multiple programs or functions. They may interact extensively or minimally with the client - in person or on the phone - depending on the program and function. Our caseworkers are a team of professionals focused on agency goals and outcomes, working in a fast-paced environment with tight deadlines. We offer an excellent compensation and benefits package, to include 5% toward a 401k, and a sign-on bonus for these positions! Need we say more? Come see why others want to live, work, and play in Wake County! Primary duties include: Providing case management service by processing applications or reviews; determining initial or on-going eligibility for Food & Nutrition Services Entering all required data into computer systems (NCFast), to authorize benefits Referring household to outside community resources, if needed Maintaining thorough knowledge of all policies and procedures via training and keeping abreast of all policy changes Providing back-up for other caseworkers, and submitting accurate and timely documentation utilizing document management system (OnBase) for caseload management Attending required orientation and training We want you to succeed! So, we provide intensive training for all of our caseworkers - (i.e., program, systems, etc.). Formal training normally lasts approximately 2 months from its start date. Training requires testing in some areas, with a passing grade expectation of normally 80% upon completion of the program. Additionally, you would be expected to attend at least 90% of our new hire training. Training is mandatory, in-person, and is provided to assist in your success as a new employee. About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school degree or GED Two years of related experience Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Experience determining eligibility for a State or County Department of Social Services program (Medicaid, Food and Nutrition Services, Work First, Child Care Subsidy, Child Support, WIC or Energy Assistance Program) Experience in a Human Services Technician role supporting any Human Services program in a county or state Department of Human Services or Social Services agency Experience determining eligibility for a Financial or Insurance Provider for financial assistance or insurance claims Experience assessing the financial capabilities and need for financial assistance (e.g. Financial Counseling) Direct clerical or customer services experience providing support to a Medicaid, Food and Nutrition Services, Work First, or Child Care Subsidy Program within a State or County Department of Social Services Experience working with the homeless population Spanish language skills How Will We Know You're 'The One'? Adaptability Accountability and integrity Ability to apply complex policy to determine client budgets and proficient in calculating client budgets Strong Attention to detail Stress tolerance Customer Service oriented and values Client diversity Excellent Communication (verbally and written) Ability to utilize office requirement and other relevant technology (software and systems) to meet business needs (e.g., Microsoft Office, NC FAST, and Hyland OnBase) About This Position Location: Human Services Center Swinburne Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon-Fri 8:30am-5:15pm Hiring Range: 19.64-24.94 Market Range: 18.47 - 31.40 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 5/17/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
May 04, 2024
What You'll Be Doing Families in Wake County need you to help lessen their food insecurities! As an Eligibility Caseworker I , you will work in our Economic & Social Services Division assigned to the Food & Nutrition Services (FNS) Program. You will be able to provide critical resources for eligible residents of Wake County. Eligibility Caseworkers typically are assigned one function (applications/intakes or reviews) and one program; however, sometimes they are responsible for multiple programs or functions. They may interact extensively or minimally with the client - in person or on the phone - depending on the program and function. Our caseworkers are a team of professionals focused on agency goals and outcomes, working in a fast-paced environment with tight deadlines. We offer an excellent compensation and benefits package, to include 5% toward a 401k, and a sign-on bonus for these positions! Need we say more? Come see why others want to live, work, and play in Wake County! Primary duties include: Providing case management service by processing applications or reviews; determining initial or on-going eligibility for Food & Nutrition Services Entering all required data into computer systems (NCFast), to authorize benefits Referring household to outside community resources, if needed Maintaining thorough knowledge of all policies and procedures via training and keeping abreast of all policy changes Providing back-up for other caseworkers, and submitting accurate and timely documentation utilizing document management system (OnBase) for caseload management Attending required orientation and training We want you to succeed! So, we provide intensive training for all of our caseworkers - (i.e., program, systems, etc.). Formal training normally lasts approximately 2 months from its start date. Training requires testing in some areas, with a passing grade expectation of normally 80% upon completion of the program. Additionally, you would be expected to attend at least 90% of our new hire training. Training is mandatory, in-person, and is provided to assist in your success as a new employee. About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school degree or GED Two years of related experience Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Experience determining eligibility for a State or County Department of Social Services program (Medicaid, Food and Nutrition Services, Work First, Child Care Subsidy, Child Support, WIC or Energy Assistance Program) Experience in a Human Services Technician role supporting any Human Services program in a county or state Department of Human Services or Social Services agency Experience determining eligibility for a Financial or Insurance Provider for financial assistance or insurance claims Experience assessing the financial capabilities and need for financial assistance (e.g. Financial Counseling) Direct clerical or customer services experience providing support to a Medicaid, Food and Nutrition Services, Work First, or Child Care Subsidy Program within a State or County Department of Social Services Experience working with the homeless population Spanish language skills How Will We Know You're 'The One'? Adaptability Accountability and integrity Ability to apply complex policy to determine client budgets and proficient in calculating client budgets Strong Attention to detail Stress tolerance Customer Service oriented and values Client diversity Excellent Communication (verbally and written) Ability to utilize office requirement and other relevant technology (software and systems) to meet business needs (e.g., Microsoft Office, NC FAST, and Hyland OnBase) About This Position Location: Human Services Center Swinburne Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon-Fri 8:30am-5:15pm Hiring Range: 19.64-24.94 Market Range: 18.47 - 31.40 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 5/17/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing The Wake County Child Care Subsidy Program provides financial assistance for parents for their child care needs. This childcare subsidy payment is based upon an assessment of need, income and family size. Each County receives an annual allocation of state and federal funds to be used for subsidized childcare services to its residents. The Child Care Subsidy Program receives additional funding from the Wake County Smart Start Program. In additional to providing financial assistance, the Wake County Child Care Subsidy Program provides information to the community on choosing and utilizing quality childcare. As a result of receiving quality childcare through the assistance of the Child Care Subsidy Program, children are better prepared for school success. We are currently seeking a Child Care Subsidy - Eligibility Caseworker I to join our team for a rewarding career that assists families in need. The job duties of this important role include: Perform Duty Person responsibilities (respond to clients who walk in or call to see a worker) as assigned each month Assists with managing vacant caseloads in addition to assigned case load when there is a staff vacancy Respond to changes in situations from clients and child care providers and apply to the client’s case per policy requirements Work closely with a variety of Wake County Health and Human Services employees from the public health and school system arenas, as well as, those persons from other community/social services agencies on a daily basis to better serve the needs of the diverse population Perform full case management, to include: taking an application and recertification, process changes submitted by client for all clients on caseworkers case load About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school degree or GED Two years of job-related experience Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Two (2) years of experience as an Eligibility Caseworker in an Economic Services program (Child Care Subsidy, Medicaid, FNS, Energy, Work First) Proficient in NC FAST and OnBase or proficient with a document management software system How Will We Know You're 'The One'? Ability to handle frequent client contact, conveying information clearly and concisely orally and verbally Expertise in maintaining positive relationships with clients through excellent interviewing and assessment skills Knowledge of Child Care Subsidy Program policy, and general knowledge of Human Services/Social Services programs Ability to be flexible and adaptable in an environment with frequent changes, working in a fast-paced environment with great attention to detail and accuracy Proficiency with basic computer skills and the aptitude to learn new software and web-based systems including NCFAST Expertise in building and maintaining ongoing, collaborative working relationships with coworkers to achieve the goals of the work unit Ability to interpret policy and translate into language understandable to the public Ability to observe, monitor, collect, and record data Proficiency in assessing the accuracy, validity and integrity of data Ability to develop and maintain effective relationships with others to encourage and support open communication and teamwork About This Position Location: Human Services Center Departure Drive Raleigh, NC 27616 Employment Type: Regular Work Schedule: Mon-Fri 8:15 am - 5:15 pm Hiring Range: 19.46 - 24.94 Commensurate with Experience Market Range: 19.46 - 31.40 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 5/9/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
May 04, 2024
What You'll Be Doing The Wake County Child Care Subsidy Program provides financial assistance for parents for their child care needs. This childcare subsidy payment is based upon an assessment of need, income and family size. Each County receives an annual allocation of state and federal funds to be used for subsidized childcare services to its residents. The Child Care Subsidy Program receives additional funding from the Wake County Smart Start Program. In additional to providing financial assistance, the Wake County Child Care Subsidy Program provides information to the community on choosing and utilizing quality childcare. As a result of receiving quality childcare through the assistance of the Child Care Subsidy Program, children are better prepared for school success. We are currently seeking a Child Care Subsidy - Eligibility Caseworker I to join our team for a rewarding career that assists families in need. The job duties of this important role include: Perform Duty Person responsibilities (respond to clients who walk in or call to see a worker) as assigned each month Assists with managing vacant caseloads in addition to assigned case load when there is a staff vacancy Respond to changes in situations from clients and child care providers and apply to the client’s case per policy requirements Work closely with a variety of Wake County Health and Human Services employees from the public health and school system arenas, as well as, those persons from other community/social services agencies on a daily basis to better serve the needs of the diverse population Perform full case management, to include: taking an application and recertification, process changes submitted by client for all clients on caseworkers case load About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) High school degree or GED Two years of job-related experience Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Two (2) years of experience as an Eligibility Caseworker in an Economic Services program (Child Care Subsidy, Medicaid, FNS, Energy, Work First) Proficient in NC FAST and OnBase or proficient with a document management software system How Will We Know You're 'The One'? Ability to handle frequent client contact, conveying information clearly and concisely orally and verbally Expertise in maintaining positive relationships with clients through excellent interviewing and assessment skills Knowledge of Child Care Subsidy Program policy, and general knowledge of Human Services/Social Services programs Ability to be flexible and adaptable in an environment with frequent changes, working in a fast-paced environment with great attention to detail and accuracy Proficiency with basic computer skills and the aptitude to learn new software and web-based systems including NCFAST Expertise in building and maintaining ongoing, collaborative working relationships with coworkers to achieve the goals of the work unit Ability to interpret policy and translate into language understandable to the public Ability to observe, monitor, collect, and record data Proficiency in assessing the accuracy, validity and integrity of data Ability to develop and maintain effective relationships with others to encourage and support open communication and teamwork About This Position Location: Human Services Center Departure Drive Raleigh, NC 27616 Employment Type: Regular Work Schedule: Mon-Fri 8:15 am - 5:15 pm Hiring Range: 19.46 - 24.94 Commensurate with Experience Market Range: 19.46 - 31.40 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 5/9/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing This position is eligible for a Tiered Sign-on Bonus up to $5,000 Do you have Adult Medicaid experience? Do you want a career with a purpose? Our Adult Medicaid team values hard work and fosters a healthy environment where employees are compassionate and treat each other with respect. Leaders mentor and develop employees who have their sights set on furthering their careers in human services. We also offer a competitive compensation and benefits package to include PTO, medical and dental coverage AND a 5% contribution to a 401k! #JoinTeamWake! We are seeking experienced professionals to join our team as an Adult Medicaid Long Term Care - Eligibility Caseworker III . These positions work a hybrid schedule - 50% in the office and 50% virtually. The Economic and Social Services Division employs many caseworkers who ensure critical resources are provided to residents of Wake County. Caseworkers determine eligibility based on factors such as income, family size, medical information, medical evaluations/health conditions, resources, deductible expenses and needs. Positions are located in various locations throughout the county. Essential functions include: Providing case management service by determining on-going and recertifying eligibility for Long Term Care and Special Assistance Entering all required data into our computer systems to authorize benefits Referring household to outside community resources as needed Maintaining thorough knowledge of all policy and procedures by attending training and keeping abreast of all policy changes Providing back up to other Case Managers Providing accurate and timely documentation, utilizing a document management system for caseload management About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Associate's degree in Human Services or a related field Two years of job-related experience Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) At least two years of experience determining eligibility in Adult Medicaid, Long Term Care, Special Assistance NCFast knowledge How Will We Know You're 'The One'? Ability to determine eligibility for Medicaid, Adult Medicaid, Long Term Care, Special Assistance Ability to identify issues, obtain relevant information, relate and compare data from different sources and identify alternative solutions Knowledge and strong understanding of Adult Medicaid policy Ability to interpret new and changed policies Ability to develop and maintain strong relationships with clients by listening to the clients and understanding and responding to identified needs Ability to explain Medicaid policy, in layman's terms for beneficiaries, family members and facility representatives Excellent organizational skills and ability to maximize the use of time to complete diverse tasks efficiently and accurately About This Position Location: Human Services Center Swinburne Raleigh, NC 27610 Employment Type: Regular Work Schedule: 8:30 am - 5:15 pm Hiring Range: 21.33 - 28.80, commensurate with experience Market Range: 21.33 - 36.27 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 5/9/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Apr 20, 2024
What You'll Be Doing This position is eligible for a Tiered Sign-on Bonus up to $5,000 Do you have Adult Medicaid experience? Do you want a career with a purpose? Our Adult Medicaid team values hard work and fosters a healthy environment where employees are compassionate and treat each other with respect. Leaders mentor and develop employees who have their sights set on furthering their careers in human services. We also offer a competitive compensation and benefits package to include PTO, medical and dental coverage AND a 5% contribution to a 401k! #JoinTeamWake! We are seeking experienced professionals to join our team as an Adult Medicaid Long Term Care - Eligibility Caseworker III . These positions work a hybrid schedule - 50% in the office and 50% virtually. The Economic and Social Services Division employs many caseworkers who ensure critical resources are provided to residents of Wake County. Caseworkers determine eligibility based on factors such as income, family size, medical information, medical evaluations/health conditions, resources, deductible expenses and needs. Positions are located in various locations throughout the county. Essential functions include: Providing case management service by determining on-going and recertifying eligibility for Long Term Care and Special Assistance Entering all required data into our computer systems to authorize benefits Referring household to outside community resources as needed Maintaining thorough knowledge of all policy and procedures by attending training and keeping abreast of all policy changes Providing back up to other Case Managers Providing accurate and timely documentation, utilizing a document management system for caseload management About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Associate's degree in Human Services or a related field Two years of job-related experience Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) At least two years of experience determining eligibility in Adult Medicaid, Long Term Care, Special Assistance NCFast knowledge How Will We Know You're 'The One'? Ability to determine eligibility for Medicaid, Adult Medicaid, Long Term Care, Special Assistance Ability to identify issues, obtain relevant information, relate and compare data from different sources and identify alternative solutions Knowledge and strong understanding of Adult Medicaid policy Ability to interpret new and changed policies Ability to develop and maintain strong relationships with clients by listening to the clients and understanding and responding to identified needs Ability to explain Medicaid policy, in layman's terms for beneficiaries, family members and facility representatives Excellent organizational skills and ability to maximize the use of time to complete diverse tasks efficiently and accurately About This Position Location: Human Services Center Swinburne Raleigh, NC 27610 Employment Type: Regular Work Schedule: 8:30 am - 5:15 pm Hiring Range: 21.33 - 28.80, commensurate with experience Market Range: 21.33 - 36.27 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 5/9/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
WAKE COUNTY, NC
Cary, North Carolina, United States
What You'll Be Doing The Child Welfare Family Support Services Prevention Program is responsible for providing voluntary services for families’ transition to independence through the use of strengths-based approach to social work practice; endorsement and application of community resources and the provision of information and referral for services. In addition to providing case management and other family strengthening services, the Family Support Prevention Social Worker advocates for clients in other areas such as education, child-care, housing, employment, and diverse public systems. The Family Support Services Social Worker will also provide mandated Child Welfare Permanency Planning Services for families based on Intercounty Agreements. The Family Support Services Prevention Social Worker will accomplish its purpose by: Routinely conducting home visits to observe, assess, document and monitor the conditions, level of functioning, well-being and/or risk of the children and family, and services needed (the home visit assessment includes caregiver interactions, disciplinary techniques, communication styles, child development, and level of nurturing, safety, health, budgeting, nutrition/food preparation and home maintenance, etc.) Engaging families and other supports to assess family’s needs and implement interventions that are goal oriented and achievable Building on the strength of the family to assist them in meeting their needs and respond to crisis and stress appropriately Coordinating and facilitates the provision of family support services to increase life skills Reporting incidents of child abuse and neglect and assist the family in modifying behaviors and/or conditions that contribute to abuse and neglect as necessary Establishing and maintains healthy, professional relationships to assist families in becoming independent of the child welfare system Developing strategies to build trust and rapport with families and uses it as a basis in creating a plan to achieve goals Collecting relevant and accurate information required for reporting to assist in the case management function Documenting detailed client contact records to assist in the compilation of a family history and to document progress or lack thereof towards established goals Completing all necessary documentation in a timely manner Regularly assisting in analyzing the collected information and actively participates in team meetings that focus on family assessment, family development planning and service agreement development Regularly maintaining relationships with other community agencies, educational institutions, businesses and service providers to advocate for clients Regularly integrating/linking families to informal and formal resources within their community or neighborhood to create natural support systems Regularly participating in internal and external meetings in spirit of mutual support of families and advocate for needed resources and services and to ensure families are provided with all possible resources available Attending community/neighborhood meetings and events to keep abreast of new and/or changing programs, projects and community resources Regularly maintaining relations with other community agencies, educational institutions, businesses and service providers to advocate for clients and needed resources Serving as a representative of the collaborative at community-based events and/or meetings Facilitating Kinship Care Support Groups/Community Education Workshops to provide service intake on a needed basis Utilizing a family-centered approach to promote/increase economic self-sufficiency, decrease dependency, prevent child abuse and neglect, and encourage health and wellness This role is also expected to work closely with Child Welfare Child Protective Services and Permanency Planning Services. About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Bachelor's degree in Social Work or related field One year of job-related experience Completion of the NC Child Welfare Education Collaborative (CWEC) traineeship can be substituted for 1 year of experience Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Group facilitation experience Experience with interviewing, screening, and assessing family needs in social services environment Community engagement experience Resource development experience How Will We Know You're 'The One'? Knowledge of coaching and case management techniques to interface & connect with traumatized and difficult to reach families Skilled at 1:1 coaching, group facilitation, workshop presentation Knowledge of child development and the effects of trauma on children and family systems Knowledge of programs and services for families Passion and commitment to father engagement and permanency for children Possess strong interpersonal and customer services skills Able to build and maintain positive, productive relationships with peers, colleagues, managers, providers, the community and other professionals Ability to respond to and manage ever-changing requirements and priorities with flexibility and a positive attitude Ability to utilize appropriate interpersonal skills and methods to reduce tension and resolve conflict About This Position Location: Human Services Center Weatherbridge Cary, NC 27513 Employment Type: Regular Work Schedule: Mon-Fri 8:30am - 5:15pm with occasional evenings and weekends Hiring Range: 25.81 - 34.85 Commensurate with Experience Market Range: 25.81 - 43.89 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 5/14/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
May 02, 2024
What You'll Be Doing The Child Welfare Family Support Services Prevention Program is responsible for providing voluntary services for families’ transition to independence through the use of strengths-based approach to social work practice; endorsement and application of community resources and the provision of information and referral for services. In addition to providing case management and other family strengthening services, the Family Support Prevention Social Worker advocates for clients in other areas such as education, child-care, housing, employment, and diverse public systems. The Family Support Services Social Worker will also provide mandated Child Welfare Permanency Planning Services for families based on Intercounty Agreements. The Family Support Services Prevention Social Worker will accomplish its purpose by: Routinely conducting home visits to observe, assess, document and monitor the conditions, level of functioning, well-being and/or risk of the children and family, and services needed (the home visit assessment includes caregiver interactions, disciplinary techniques, communication styles, child development, and level of nurturing, safety, health, budgeting, nutrition/food preparation and home maintenance, etc.) Engaging families and other supports to assess family’s needs and implement interventions that are goal oriented and achievable Building on the strength of the family to assist them in meeting their needs and respond to crisis and stress appropriately Coordinating and facilitates the provision of family support services to increase life skills Reporting incidents of child abuse and neglect and assist the family in modifying behaviors and/or conditions that contribute to abuse and neglect as necessary Establishing and maintains healthy, professional relationships to assist families in becoming independent of the child welfare system Developing strategies to build trust and rapport with families and uses it as a basis in creating a plan to achieve goals Collecting relevant and accurate information required for reporting to assist in the case management function Documenting detailed client contact records to assist in the compilation of a family history and to document progress or lack thereof towards established goals Completing all necessary documentation in a timely manner Regularly assisting in analyzing the collected information and actively participates in team meetings that focus on family assessment, family development planning and service agreement development Regularly maintaining relationships with other community agencies, educational institutions, businesses and service providers to advocate for clients Regularly integrating/linking families to informal and formal resources within their community or neighborhood to create natural support systems Regularly participating in internal and external meetings in spirit of mutual support of families and advocate for needed resources and services and to ensure families are provided with all possible resources available Attending community/neighborhood meetings and events to keep abreast of new and/or changing programs, projects and community resources Regularly maintaining relations with other community agencies, educational institutions, businesses and service providers to advocate for clients and needed resources Serving as a representative of the collaborative at community-based events and/or meetings Facilitating Kinship Care Support Groups/Community Education Workshops to provide service intake on a needed basis Utilizing a family-centered approach to promote/increase economic self-sufficiency, decrease dependency, prevent child abuse and neglect, and encourage health and wellness This role is also expected to work closely with Child Welfare Child Protective Services and Permanency Planning Services. About Our Team Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs. The Basics (Required Education and Experience) Bachelor's degree in Social Work or related field One year of job-related experience Completion of the NC Child Welfare Education Collaborative (CWEC) traineeship can be substituted for 1 year of experience Valid Driver's License and "safe" driving record Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Group facilitation experience Experience with interviewing, screening, and assessing family needs in social services environment Community engagement experience Resource development experience How Will We Know You're 'The One'? Knowledge of coaching and case management techniques to interface & connect with traumatized and difficult to reach families Skilled at 1:1 coaching, group facilitation, workshop presentation Knowledge of child development and the effects of trauma on children and family systems Knowledge of programs and services for families Passion and commitment to father engagement and permanency for children Possess strong interpersonal and customer services skills Able to build and maintain positive, productive relationships with peers, colleagues, managers, providers, the community and other professionals Ability to respond to and manage ever-changing requirements and priorities with flexibility and a positive attitude Ability to utilize appropriate interpersonal skills and methods to reduce tension and resolve conflict About This Position Location: Human Services Center Weatherbridge Cary, NC 27513 Employment Type: Regular Work Schedule: Mon-Fri 8:30am - 5:15pm with occasional evenings and weekends Hiring Range: 25.81 - 34.85 Commensurate with Experience Market Range: 25.81 - 43.89 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 5/14/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.