JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: Emergency Communications Supervisor (Dispatch). Hiring Range: Lateral Transfer Available Up to Step #7 - $78,791 - DOQ Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Certification Pay: Intermediate Certification Pay - $600 per year. Advanced Certification Pay - $960 per year. Master Certification Pay - $1,500 per year. Shift Differential pay of $100 per month for any full-time (FTE) that works an overnight shift. Hiring Incentives: $3,000 total hiring bonus paid out in the following: $500 paid upon hire. $1,000 paid upon completion of a successful initial probationary period. $1,500 paid upon completion of a successful 1 -year evaluation period. All paid within a 12-month period. Compensation Pay Plan QUALIFICATIONS High School Diploma or G.E.D and a minimum of eight (8) years public safety dispatch experience including three (3) years related supervisory experience. or Associate's Degree in a related field and four (4) years dispatch experience including two (2) years related supervisory experience. Must possess and maintain Texas Law Enforcement Dispatch Certification, TCIC/NCIC, NLETS/TLETS, Vesta 9-1-1 Equipment, and TTY certifications. Any combination of education, training, or experience equivalency will be considered. Under general supervision of the 9-1-1 Communications Manager, oversees and supervises the employees of the Communications Center. Monitors procedural adherence for responses to calls for Police, Fire or Emergency Medical Services (EMS). Supervises and assists assigned dispatcher staff. Will also provide administrative support to the police department as needed. EXAMPLES OF DUTIES Oversees and monitors dispatch responses, data entry, reports, citations, and alarm permits. Supervises assigned Dispatchers for the Communications Section. Researches, retrieves and analyzes statistical information from the Computer Assisted Dispatch, TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunications System) databases. Prepares audio tapes for the Criminal Investigation Division (CID). Assists with responding to and dispatching emergency services. Maintains, updates, backs up and provides disaster recovery procedures for Communications databases. Orders section supplies, equipment and maintenance as needed. Develops and monitors section's annual budget. Acts as police department custodian of records, and responsible for filling Public Information requests in accordance with Town and State guidelines. Must be able to work any shift, as needed, including nights, weekends, and holidays, to meet the needs of the Department, with or without reasonable accommodation. Other Important Duties: Must be available to work rotating shifts. Ensures proper monitoring and maintenance of Telecommunications Device for the Deaf (TDD). Researches and meets with equipment vendors to determine updates for communications systems software or other equipment. Travels to meetings, conferences and training. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential. ADDITIONAL QUALIFICATIONS Must pass a pre-employment drug screening and/or post-offer physical exam. Must possess State of Texas Driver's License. ADDITIONAL DETAILS Environmental Factors and Conditions/Physical Requirements: Work is performed in a police department dispatching section setting. May be required to work various shifts, including weekends and holidays to support dispatch operations. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to occasional bending, reaching, kneeling and lifting such as retrieving or replacing video or audio tapes, retrieving and replacing files and records. May be exposed to extended periods of sitting, viewing monitors and/or talking on the telephone or radio. May be exposed to prisoners, irate and hostile individuals, emergency situations, and a high stress environment. Equipment and Tools Utilized: Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, video equipment, tape recorders, and police radios. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
Mar 08, 2024
Full Time
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: Emergency Communications Supervisor (Dispatch). Hiring Range: Lateral Transfer Available Up to Step #7 - $78,791 - DOQ Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Certification Pay: Intermediate Certification Pay - $600 per year. Advanced Certification Pay - $960 per year. Master Certification Pay - $1,500 per year. Shift Differential pay of $100 per month for any full-time (FTE) that works an overnight shift. Hiring Incentives: $3,000 total hiring bonus paid out in the following: $500 paid upon hire. $1,000 paid upon completion of a successful initial probationary period. $1,500 paid upon completion of a successful 1 -year evaluation period. All paid within a 12-month period. Compensation Pay Plan QUALIFICATIONS High School Diploma or G.E.D and a minimum of eight (8) years public safety dispatch experience including three (3) years related supervisory experience. or Associate's Degree in a related field and four (4) years dispatch experience including two (2) years related supervisory experience. Must possess and maintain Texas Law Enforcement Dispatch Certification, TCIC/NCIC, NLETS/TLETS, Vesta 9-1-1 Equipment, and TTY certifications. Any combination of education, training, or experience equivalency will be considered. Under general supervision of the 9-1-1 Communications Manager, oversees and supervises the employees of the Communications Center. Monitors procedural adherence for responses to calls for Police, Fire or Emergency Medical Services (EMS). Supervises and assists assigned dispatcher staff. Will also provide administrative support to the police department as needed. EXAMPLES OF DUTIES Oversees and monitors dispatch responses, data entry, reports, citations, and alarm permits. Supervises assigned Dispatchers for the Communications Section. Researches, retrieves and analyzes statistical information from the Computer Assisted Dispatch, TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunications System) databases. Prepares audio tapes for the Criminal Investigation Division (CID). Assists with responding to and dispatching emergency services. Maintains, updates, backs up and provides disaster recovery procedures for Communications databases. Orders section supplies, equipment and maintenance as needed. Develops and monitors section's annual budget. Acts as police department custodian of records, and responsible for filling Public Information requests in accordance with Town and State guidelines. Must be able to work any shift, as needed, including nights, weekends, and holidays, to meet the needs of the Department, with or without reasonable accommodation. Other Important Duties: Must be available to work rotating shifts. Ensures proper monitoring and maintenance of Telecommunications Device for the Deaf (TDD). Researches and meets with equipment vendors to determine updates for communications systems software or other equipment. Travels to meetings, conferences and training. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential. ADDITIONAL QUALIFICATIONS Must pass a pre-employment drug screening and/or post-offer physical exam. Must possess State of Texas Driver's License. ADDITIONAL DETAILS Environmental Factors and Conditions/Physical Requirements: Work is performed in a police department dispatching section setting. May be required to work various shifts, including weekends and holidays to support dispatch operations. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to occasional bending, reaching, kneeling and lifting such as retrieving or replacing video or audio tapes, retrieving and replacing files and records. May be exposed to extended periods of sitting, viewing monitors and/or talking on the telephone or radio. May be exposed to prisoners, irate and hostile individuals, emergency situations, and a high stress environment. Equipment and Tools Utilized: Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, video equipment, tape recorders, and police radios. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications will be accepted from: ALL PERSONS INTERESTED Division/ Section: George Bush IAH / Airport Operation Center Workdays & Hours : Shift work, could include a Rotating Schedule *** weekends and holidays ***(*Subject to change) PURPOSE OF DIVISION The Airport Operations Center (IAH - AOC) supports George Bush Intercontinental (IAH) airport, within the Houston Airport System (HAS). The goal of the IAH - AOC is to provide efficiency through a single point of contact for Operations, Security, Maintenance, and Information/Customer Service. . Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required. PURPOSE OF THE POSITION The Airport Communications Supervisor maintains a safe airport environment by supervising the daily operations of communications center personnel, identifying, and anticipating customer concerns and airport operations or security issues; makes recommendations for policies, procedures, and systems; supervises communications relating to operations, emergency, and security activities. The responsibilities of this position include, but are not limited to: Coordinate information flow during emergency situations to appropriate personnel. Monitor the activities of the communications section to ensure service delivery standards are met and comply with airport operating procedures. Prepare work schedules to ensure that sufficient shift employees are available for workload demands. Monitors and documents attendance of employees. Review office operations to identify technical and operation training needs. Provides training for employees on the operation of communications equipment and airport operating procedures. Provide guidance, training and support to employees and resolves grievances. Advise employees regarding performance and handles related disciplinary actions. Handle complaints or inquiries from the public, airport tenants and other City departments relative to communications activities. Inspect and test working conditions of communications equipment. Ensure communications equipment is operational and prepares documentation to repair, upgrade, or replace communications when required. May handle complex communications calls. SPECIFICATIONS COMPLEXITY: COMPLEXITY: Work requires the direct application of a variety of procedures, policies and/or precedents. Moderate analytic ability is required in applying guidelines, policies, and precedents, and in adapting standard methods to fit facts and conditions. IMPACT OF ACTIONS: Errors in work lead to minor inconvenience and incur some costs. Work is typically performed under moderate to limited supervision with standard operating procedures. The incumbent functions under general review and at times autonomously, with the supervisor available to answer more difficult questions. SUPERVISION EXERCISED: Direct Supervision: Involves scheduling, supervision, and evaluation of work as a "first-line supervisor", recommends personnel actions, such as hiring, terminations, pay changes of non-supervisory personnel. Indirect Supervision: No indirect reports. CONTACTS: Internal Contacts: Level of internal contact is primarily with professionals and supervisors. Interaction requires considerable tact and cooperation involving somewhat sensitive issues or problems. External Contacts: Level of external contact is primarily with citizens, visitors and/or mid-level representatives of government agencies, guests, vendors, and professional contacts with allied organizations. Interaction requires substantial sensitivity and cooperation, e.g., lower-level problem resolution, providing information to citizens who from time to time may be irate. WORKING CONDITIONS: There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. PHYSICAL SKILL: Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS An Associate's degree in Social Science, General Studies, Business Administration or a closely related field is required. EXPERIENCE REQUIREMENTS Two years of experience as a Senior Telecommunicator in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communications equipment are required. Experience as a Senior Telecommunicator in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communication equipment may be substituted for the above education requirement on a year-for-year basis. PREFERENCES PREFERENCE Preference will be given to applicants with: Relative Experience - Working in a high-volume communications, operations or emergency call center, law enforcement dispatch center, or customer service center environment is preferred. Software - Experience using computer-aided dispatch, access control system software, CCTV is preferred. Physical Equipment- Experience using computer-aided dispatch equipment, radio dispatch consoles, and handheld radios is preferred. **Preference shall be given to eligible veteran applicants provided such persons possess the qualification necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test PAY GRADE 23 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1528). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1528). (TTY 7-1-1) Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM . EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 5/7/2024 11:59 PM Central
Apr 30, 2024
Full Time
POSITION OVERVIEW Applications will be accepted from: ALL PERSONS INTERESTED Division/ Section: George Bush IAH / Airport Operation Center Workdays & Hours : Shift work, could include a Rotating Schedule *** weekends and holidays ***(*Subject to change) PURPOSE OF DIVISION The Airport Operations Center (IAH - AOC) supports George Bush Intercontinental (IAH) airport, within the Houston Airport System (HAS). The goal of the IAH - AOC is to provide efficiency through a single point of contact for Operations, Security, Maintenance, and Information/Customer Service. . Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required. PURPOSE OF THE POSITION The Airport Communications Supervisor maintains a safe airport environment by supervising the daily operations of communications center personnel, identifying, and anticipating customer concerns and airport operations or security issues; makes recommendations for policies, procedures, and systems; supervises communications relating to operations, emergency, and security activities. The responsibilities of this position include, but are not limited to: Coordinate information flow during emergency situations to appropriate personnel. Monitor the activities of the communications section to ensure service delivery standards are met and comply with airport operating procedures. Prepare work schedules to ensure that sufficient shift employees are available for workload demands. Monitors and documents attendance of employees. Review office operations to identify technical and operation training needs. Provides training for employees on the operation of communications equipment and airport operating procedures. Provide guidance, training and support to employees and resolves grievances. Advise employees regarding performance and handles related disciplinary actions. Handle complaints or inquiries from the public, airport tenants and other City departments relative to communications activities. Inspect and test working conditions of communications equipment. Ensure communications equipment is operational and prepares documentation to repair, upgrade, or replace communications when required. May handle complex communications calls. SPECIFICATIONS COMPLEXITY: COMPLEXITY: Work requires the direct application of a variety of procedures, policies and/or precedents. Moderate analytic ability is required in applying guidelines, policies, and precedents, and in adapting standard methods to fit facts and conditions. IMPACT OF ACTIONS: Errors in work lead to minor inconvenience and incur some costs. Work is typically performed under moderate to limited supervision with standard operating procedures. The incumbent functions under general review and at times autonomously, with the supervisor available to answer more difficult questions. SUPERVISION EXERCISED: Direct Supervision: Involves scheduling, supervision, and evaluation of work as a "first-line supervisor", recommends personnel actions, such as hiring, terminations, pay changes of non-supervisory personnel. Indirect Supervision: No indirect reports. CONTACTS: Internal Contacts: Level of internal contact is primarily with professionals and supervisors. Interaction requires considerable tact and cooperation involving somewhat sensitive issues or problems. External Contacts: Level of external contact is primarily with citizens, visitors and/or mid-level representatives of government agencies, guests, vendors, and professional contacts with allied organizations. Interaction requires substantial sensitivity and cooperation, e.g., lower-level problem resolution, providing information to citizens who from time to time may be irate. WORKING CONDITIONS: There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. PHYSICAL SKILL: Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS An Associate's degree in Social Science, General Studies, Business Administration or a closely related field is required. EXPERIENCE REQUIREMENTS Two years of experience as a Senior Telecommunicator in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communications equipment are required. Experience as a Senior Telecommunicator in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communication equipment may be substituted for the above education requirement on a year-for-year basis. PREFERENCES PREFERENCE Preference will be given to applicants with: Relative Experience - Working in a high-volume communications, operations or emergency call center, law enforcement dispatch center, or customer service center environment is preferred. Software - Experience using computer-aided dispatch, access control system software, CCTV is preferred. Physical Equipment- Experience using computer-aided dispatch equipment, radio dispatch consoles, and handheld radios is preferred. **Preference shall be given to eligible veteran applicants provided such persons possess the qualification necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test PAY GRADE 23 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1528). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1528). (TTY 7-1-1) Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM . EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 5/7/2024 11:59 PM Central
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The Department of Public Health is recruiting for an Emergency Services Supervisor to assist the Preparedness and Response Program Manager in program operations and countywide emergency services. This position is responsible for supervising emergency functions of the Preparedness and Response Program through subordinate staff which includes the planning, training, development, organization, coordination, and evaluation of emergency response activities. For more detailed information, refer to the Emergency Services Supervisor job description. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening. Schedule: Will provide 24 hour "on call" coverage as needed, which includes some weekends and holidays. Travel: Travel within and outside the County may be required. Must possess and maintain a valid CA Driver License and proof of automobile liability insurance must be provided at the time of hire and maintained throughout employment. Visa Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Education: A Bachelor's degree in Emergency Management, Public Health, Health Science, Biology, Biomedical Sciences, Behavioral Health, Psychology, Sociology, Communications, Occupational Health and Safety, Industrial Hygiene, Epidemiology, Public Administration, Healthcare Administration, Business Administration, or closely related field of study. AND Experience: Two (2) years of experience in a position that has primary responsibility for program coordination, planning, analyzing and recommending solutions at a program/organizational level in a public health, human services, or emergency services environment. Experience must include a minimum of one (1) year of professional-level project lead or supervisory experience. Desired Qualifications The ideal candidate will be detail-oriented, with a thorough understanding of emergency management, planning, inter- agency dynamics and Federal and State regulations, in order to plan for preparedness and response activities for emergencies with a public health impact in the County. This excellent candidate will communicate effectively with the community, staff, and management; demonstrate leadership ability; and will possess strong writing and verbal communication skills, excellent organizational skills, an understanding of organizational dynamics, and be able to exercise independent judgment. The ideal candidate for this position will possess a bachelor's degree (or higher) in a related field of study, and experience in the following areas: Experience in emergency services and real-world disaster response/activations. Program planning, development, implementation, and evaluation. Experience in leading and planning Homeland Security Exercise and Evaluation Program exercises. Grant management, contract writing and development, and budget preparation. Full-scope supervision experience. Possessing a Master’s in Public Health or closely related field of study is a plus. Selection Process There will be a competitive evaluation of your qualifications based on a review of the application material and supplemental questionnaire. It is to your advantage to be complete and thorough in your responses, as only the most highly qualified applicants will be referred to the Department. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, May 3, 2024. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance, please review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or web browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/3/2024 5:00 PM Pacific
Apr 14, 2024
Full Time
The Job The Department of Public Health is recruiting for an Emergency Services Supervisor to assist the Preparedness and Response Program Manager in program operations and countywide emergency services. This position is responsible for supervising emergency functions of the Preparedness and Response Program through subordinate staff which includes the planning, training, development, organization, coordination, and evaluation of emergency response activities. For more detailed information, refer to the Emergency Services Supervisor job description. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening. Schedule: Will provide 24 hour "on call" coverage as needed, which includes some weekends and holidays. Travel: Travel within and outside the County may be required. Must possess and maintain a valid CA Driver License and proof of automobile liability insurance must be provided at the time of hire and maintained throughout employment. Visa Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Education: A Bachelor's degree in Emergency Management, Public Health, Health Science, Biology, Biomedical Sciences, Behavioral Health, Psychology, Sociology, Communications, Occupational Health and Safety, Industrial Hygiene, Epidemiology, Public Administration, Healthcare Administration, Business Administration, or closely related field of study. AND Experience: Two (2) years of experience in a position that has primary responsibility for program coordination, planning, analyzing and recommending solutions at a program/organizational level in a public health, human services, or emergency services environment. Experience must include a minimum of one (1) year of professional-level project lead or supervisory experience. Desired Qualifications The ideal candidate will be detail-oriented, with a thorough understanding of emergency management, planning, inter- agency dynamics and Federal and State regulations, in order to plan for preparedness and response activities for emergencies with a public health impact in the County. This excellent candidate will communicate effectively with the community, staff, and management; demonstrate leadership ability; and will possess strong writing and verbal communication skills, excellent organizational skills, an understanding of organizational dynamics, and be able to exercise independent judgment. The ideal candidate for this position will possess a bachelor's degree (or higher) in a related field of study, and experience in the following areas: Experience in emergency services and real-world disaster response/activations. Program planning, development, implementation, and evaluation. Experience in leading and planning Homeland Security Exercise and Evaluation Program exercises. Grant management, contract writing and development, and budget preparation. Full-scope supervision experience. Possessing a Master’s in Public Health or closely related field of study is a plus. Selection Process There will be a competitive evaluation of your qualifications based on a review of the application material and supplemental questionnaire. It is to your advantage to be complete and thorough in your responses, as only the most highly qualified applicants will be referred to the Department. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, May 3, 2024. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance, please review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or web browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/3/2024 5:00 PM Pacific
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications will be accepted from: ALL PERSONS INTERESTED Division/ Section: William P. Hobby / Airport Communications Center Workdays & Hours : Shift work, could include a Rotating Schedule *** weekends and holidays ***(*Subject to change) PURPOSE OF DIVISION The purpose of the Airport Communications Supervisor is to manage the day-to-day operational activities of the Airport Operations Center (AOC) for the Houston Airport System. The AOC supports daily operations at the William P. Hobby Airport (HOU) by providing efficiency through a single point of contact for operations, security, maintenance, and information/customer service. The purpose of this position is to maintain a safe and secure airport environment by supervising the daily operations of communications center personnel, identifying and anticipating concerns and security issues. The success of this role is highly dependent on the ability to make recommendations for operational policies, procedures and systems; supervises communications relating to operations, emergency, and airport security activities. This position requires compliance knowledge of FAR 139, TSA 1542 and other federal, state, local regulations related to the operations of the airport. Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required. The responsibilities of this position include, but are not limited to: Coordinate information flow during emergency situations to appropriate personnel. Monitor the activities of the communications section to ensure service delivery standards are met and comply with airport operating procedures. Prepare work schedules to ensure that sufficient shift employees are available for workload demands. Monitors and documents attendance of employees. Review office operations to identify technical and operation training needs. Provides training for employees on the operation of communications equipment and airport operating procedures. Provide guidance, training and support to employees and resolves grievances. Counsels' employees regarding performance and handles related disciplinary actions. Handle complaints or inquiries from the public, airport tenants and other City departments relative to communications activities. Inspect and test working conditions of communications equipment. Ensure communications equipment is operational and prepares documentation to repair, upgrade, or replace communications when required. May handle complex communications calls. WORKING CONDITIONS: The position is physically comfortable most of the time with occasional periods of stooping, bending and/or light lifting of materials of up to 10 pounds. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS An Associate's degree in Social Science, General Studies, Business Administration or a closely related field is required. EXPERIENCE REQUIREMENTS Two years of experience as a Senior Telecommunicator in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communications equipment are required. Experience as a Senior Telecommunicator in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communication equipment may be substituted for the above education requirement on a year-for-year basis. PREFERENCES PREFERENCE Preference will be given to applicants with: Experience and considerable knowledge of FAA, DHS, CBP, and TSA rules and regulations involved in the monitoring of airport and air carrier operations and security activities. The ability to communicate diplomatically and effectively, often in tense situations, with all levels of internal and external customers. Personal Computer experience with Windows and Microsoft Office Suite. Knowledge in the area of law enforcement, security, military, airport operations, emergency communications, telecommunications, dispatcher, call center, or related work. A certification in emergency communications & response, 911 dispatch certificates a plus. Prior supervisory experience in law enforcement, security, military, airport operations, emergency communications or related work is preferred. **Preference shall be given to eligible veteran applicants provided such persons possess the qualification necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test PAY GRADE 23 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1528). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1528). (TTY 7-1-1) Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM . EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 5/9/2024 11:59 PM Central
Apr 27, 2024
Full Time
POSITION OVERVIEW Applications will be accepted from: ALL PERSONS INTERESTED Division/ Section: William P. Hobby / Airport Communications Center Workdays & Hours : Shift work, could include a Rotating Schedule *** weekends and holidays ***(*Subject to change) PURPOSE OF DIVISION The purpose of the Airport Communications Supervisor is to manage the day-to-day operational activities of the Airport Operations Center (AOC) for the Houston Airport System. The AOC supports daily operations at the William P. Hobby Airport (HOU) by providing efficiency through a single point of contact for operations, security, maintenance, and information/customer service. The purpose of this position is to maintain a safe and secure airport environment by supervising the daily operations of communications center personnel, identifying and anticipating concerns and security issues. The success of this role is highly dependent on the ability to make recommendations for operational policies, procedures and systems; supervises communications relating to operations, emergency, and airport security activities. This position requires compliance knowledge of FAR 139, TSA 1542 and other federal, state, local regulations related to the operations of the airport. Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required. The responsibilities of this position include, but are not limited to: Coordinate information flow during emergency situations to appropriate personnel. Monitor the activities of the communications section to ensure service delivery standards are met and comply with airport operating procedures. Prepare work schedules to ensure that sufficient shift employees are available for workload demands. Monitors and documents attendance of employees. Review office operations to identify technical and operation training needs. Provides training for employees on the operation of communications equipment and airport operating procedures. Provide guidance, training and support to employees and resolves grievances. Counsels' employees regarding performance and handles related disciplinary actions. Handle complaints or inquiries from the public, airport tenants and other City departments relative to communications activities. Inspect and test working conditions of communications equipment. Ensure communications equipment is operational and prepares documentation to repair, upgrade, or replace communications when required. May handle complex communications calls. WORKING CONDITIONS: The position is physically comfortable most of the time with occasional periods of stooping, bending and/or light lifting of materials of up to 10 pounds. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS An Associate's degree in Social Science, General Studies, Business Administration or a closely related field is required. EXPERIENCE REQUIREMENTS Two years of experience as a Senior Telecommunicator in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communications equipment are required. Experience as a Senior Telecommunicator in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communication equipment may be substituted for the above education requirement on a year-for-year basis. PREFERENCES PREFERENCE Preference will be given to applicants with: Experience and considerable knowledge of FAA, DHS, CBP, and TSA rules and regulations involved in the monitoring of airport and air carrier operations and security activities. The ability to communicate diplomatically and effectively, often in tense situations, with all levels of internal and external customers. Personal Computer experience with Windows and Microsoft Office Suite. Knowledge in the area of law enforcement, security, military, airport operations, emergency communications, telecommunications, dispatcher, call center, or related work. A certification in emergency communications & response, 911 dispatch certificates a plus. Prior supervisory experience in law enforcement, security, military, airport operations, emergency communications or related work is preferred. **Preference shall be given to eligible veteran applicants provided such persons possess the qualification necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test PAY GRADE 23 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1528). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1528). (TTY 7-1-1) Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM . EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 5/9/2024 11:59 PM Central
City of Tustin, CA
Tustin, California, United States
Description NOW OFFERING A HIRING INCENTIVE OF UP TO $15,000 CLICK HERE FOR DETAILS. The City of Tustin Police Department is currently seeking applicants for lateral Police Communications Officer I/II (may be filled at either level depending on qualifications). This recruitment is open to candidates who have worked as a 911 dispatcher within the last two (2) years. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate (Police Communications Officer I) or general (Police Communications Officer II) supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Police Communications Officer I: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must have worked as a 911 dispatcher within the last two (2) years. Police Communications Officer II: Graduation from high school; and two (2) years of experience as a public safety dispatcher using a West Covina Computer-Aided Dispatch (CAD) system. Must have worked as a 911 dispatcher within the last two (2) years. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description NOW OFFERING A HIRING INCENTIVE OF UP TO $15,000 CLICK HERE FOR DETAILS. The City of Tustin Police Department is currently seeking applicants for lateral Police Communications Officer I/II (may be filled at either level depending on qualifications). This recruitment is open to candidates who have worked as a 911 dispatcher within the last two (2) years. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate (Police Communications Officer I) or general (Police Communications Officer II) supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Police Communications Officer I: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must have worked as a 911 dispatcher within the last two (2) years. Police Communications Officer II: Graduation from high school; and two (2) years of experience as a public safety dispatcher using a West Covina Computer-Aided Dispatch (CAD) system. Must have worked as a 911 dispatcher within the last two (2) years. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
City of Vallejo
Vallejo, California, United States
Description PLEASE READ THIS BULLETIN IN ITS ENTIRETY THE POSITION This recruitment is being conducted to fill reoccurring full-time vacancies. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. P eriodic testing for this position will take place as described below in the supplemental information section. The incumbent in this position will perform a variety of complex duties in direct support of public safety personnel including receipt, interpretation, and dispatching of calls for law enforcement, fire, ambulance and other emergency assistance; direct fire and medical emergencies to the proper agency for response; accurately utilize a computer-aided dispatch system to initiate a response to effectively handle emergencies; utilize a two-way radio system to communicate with field units; accurately maintain the status of all field units; and provide information and assistance to the public. DISTINGUISHING CHARACTERISTICS Communications Operator I - This is the entry/trainee level class in the Communications Operator series. This class is distinguished from the Communications Operator II by the performance of the more routine tasks and duties assigned to positions within the series in the Communications Section. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Incumbents are expected to promote to the Communications Operator II level after satisfactory completion of an eighteen month probationary period and when experience and education requirements for the Communications Operator II level are met. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from a Communications Supervisor and receives functional supervision from Patrol Supervisors, to include the On-Duty Watch Commander. Essential Functions Important responsibilities and duties may include, but are not limited to, the following: When Functioning in the Communications Center : Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and accurately transits messages for dispatching as necessary and in accordance with established procedures operating a computer aided dispatch system. Assigns calls to police units for necessary action, determining the appropriate units required for response. Coordinates when necessary with patrol supervisors regarding deployment of personnel. Visually monitors video display terminals and actively listens to police radio frequencies to ensure correct status of officers and emergency personnel. Maintains contact with all units on assignment; maintains daily log of all field calls and units dispatched. Dispatches law enforcement or other emergency personnel and equipment. Operates a variety of communications equipment, including computer-aided dispatch terminals, radio transmitters and receivers, dispatch consoles, electronic data terminals, telephone and lease line teletype. Monitors multiple computer screens simultaneously. Enters, updates and retrieves information from computerized databases relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information. Use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement and public safety agencies. Determines appropriate communications or research channels selected from emergency telephone lines, radio room telephone lines, business telephone lines, police radio channels, other agency radio channels, and manual computerized information systems. Provides information to officers and field personnel expeditiously, including but not limited to, warrants, vehicles, driver's licenses, parole, and criminal history information. Interprets or clarifies coded responses from various systems for law enforcement, public safety, or other relevant parties. Confirms warrants with responsible agencies, receives and files warrants and updates status of warrants. Receives, responds to and documents requests for Division of Motor Vehicle print-outs; documents vehicle impound information. Accurately processes information received in the communications center and accurately disseminates that information to the appropriate concerned parties, including but not limited to, relatives of those involved; employers; hospitals; sworn and non-sworn public safety personnel at other agencies; other City departments; ambulance services; detoxification centers; tow companies; attorneys; state parole; county probation; animal control; commercial establishments; alarm companies and schools. When appropriate, monitors other public safety and emergency preparedness radio traffic; security monitors; and takes necessary action. Maintains a variety of automated and manual logs, records and files related to communications center activities. Make court appearances as required related to assigned activities. Perform a variety of record keeping, filing, indexing and other general clerical work; maintain a variety of logs relating to public safety activities. Respond to public inquiries in a courteous manner; provide information; resolve complaints in an efficient and timely manner. Perform other work as assigned. When Functioning in the Field : Operate a motor vehicle in the performance of assigned duties and responsibilities. Perform communications center activities in a mobile vehicle or mobile setting. Perform other work as assigned. Minimum Qualifications/Knowledge, Skills & Abilities Knowledge of: Customer service and professional telephone answering techniques. Modern office procedures, methods and computer equipment. Correct English usage, spelling, punctuation and grammar. Ability to : Act appropriately and decisively under stressful and/or emergency situations. Learn, apply and maintain knowledge of departmental rules, regulations, policies and procedures and information pertaining to law enforcement dispatch. Learn policies and procedures of receiving and processing emergency calls. Read, understand and apply a variety of call-taking information and materials. Learn call interview and law enforcement dispatch techniques and procedures. Learn basic communications rules and regulations governing the operation of radio transmitting and receiving systems. Utilize a two-way radio system to communicate with field units; and accurately maintain the status of all field units. Read and effectively interpret small-scale maps, have general knowledge of surrounding geographical area and information generated from a computer screen. Learn general law enforcement codes, practices and methods. Act promptly and appropriately in emergencies. Speak clearly and concisely in a well-modulated voice pattern. Effectively communicate with and elicit information from upset and irate citizens. Maintain confidentiality of information. Understand and follow both oral and written instructions promptly and accurately. Communicate effectively in the English language in both oral and written forms. Wear a telephone headset and be able to hear, distinguish and understand voices with background noises present. Type accurately at a speed necessary for successful job perfor-mance. Must type a minimum of 35 words per minute. Establish and maintain courteous and effective work relationships with subordinates, peers, supervisors and the general public. Operate various office equipment including computer terminals. Work various shifts as assigned. Work flexible hours. Sit or stand for long periods of time. Effectively multi-task. Provide courteous and effective customer service. Maintain professional composure and take responsible and effective action during stressful situations. Perform related duties as assigned. Experience and Training Guidelines A typical way to obtain the knowledge and abilities would be: Experience : Some experience operating radio, computer or other communica-tion equipment is highly desirable. Training : A High School Diploma or G.E.D. supplemented by general clerical experience. License or Certificate : Possession of, or ability to obtain, an appropriate, valid California driver license upon hire. Tools and Equipment Telephone console to receive 911 and non-emergency telephone calls; PC computer aided dispatch systems with mapping features and printer; Radio console controls and monitors; Headsets; Mobile Data computers; Microsoft Word and E-mail; Copy machine; Fax machine; California Law Enforcement Telephone System (CLETS); Telecommunications Device for the Deaf and Hard of Hearing (TDD). Additional Information The Recruitment & Selection Process 1. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), by the posted testing deadline in order to move forward in the selection process. NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues. 2. Applicants who meet the minimum qualifications and have submitted a completed application including answering all Supplemental Questions, will be invited to participate in the testing process as outlined below: The City of Vallejo Police Department utilizes Criticall to test for the knowledge, skills, and abilities needed to perform the essential duties for the position of Communications Operator. This is an online assessment that consists of seven components that takes approximately 3 hours and 5 minutes to complete. The assessment may NOT be completed by anyone other than the applicant . To validate the integrity of a successful candidate's score, the candidate will be asked to verify that no one completed any portion of the assessment on their behalf during polygraph questioning . Those whom are found to be untruthful in the submission of their assessment will be withdrawn from consideration for the position. Criticall assessments will be proctored online the second and last Friday of every month beginning on January 26, 2024 until the position has closed. The application deadline to be included in an assessment group will be the Thursday prior to the date of the assessment as described below: Testing Date Application Deadline January 26, 2024 January 25, 2024 February 9, 2024 February 8, 2024 February 23, 2024 February 22, 2024 March 8, 2024 March 7, 2024 March 29, 2024 March 28, 2024 April 12, 2024 April 11, 2024 April 26, 2024 April 25, 2024 May 10, 2024 May 9, 2024 **After the testing link has been sent, applicants will have five calendar days to complete the assessment. If the assessment has not been completed within five calendar days, the application will be withdrawn from consideration and the applicant will be required to wait 30 days to reapply. Testing instructions and information will be sent to you through NeoGov notification on the day of your scheduled assessment. To ensure timely delivery of notifications regarding your application status and testing, please make sure that NeoGov and Government Jobs are added to your safe senders list, and not filtered as spam when communications from these entities arrive in your email. 3. Candidates must achieve a minimum T-Score of 52 on the Criticall assessment. Those achieving a T-score of 52 or higher will be invited to participate in oral panel interviews. Please note: Those who do not achieve a minimum passing T-score of 52 will be required to wait 30 days before they are able to re-apply and re-take the Criticall assessment. 4. Oral panel interviews are weighted at 100% of a candidates score. Those who score 70% or higher will be placed on the Register of Eligibles and referred to the department for further consideration. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions. PRIOR TO HIRE The selected candidate(s) will be required to successfully complete and pass the following to advance in the hiring process: Chief's Interview Communications Center sit along Completed Personal History Statement (PHS) Live Scan Fingerprinting Polygraph POST Dispatcher Background Investigation Psychological Assessment Medical Assessment REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Marie Cruz at (707) 554-5914 or send an email to: marie.cruz@cityofvallejo.net prior to your scheduled testing date. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Closing Date/Time: 5/9/2024 5:00 PM Pacific
Mar 08, 2024
Full Time
Description PLEASE READ THIS BULLETIN IN ITS ENTIRETY THE POSITION This recruitment is being conducted to fill reoccurring full-time vacancies. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. P eriodic testing for this position will take place as described below in the supplemental information section. The incumbent in this position will perform a variety of complex duties in direct support of public safety personnel including receipt, interpretation, and dispatching of calls for law enforcement, fire, ambulance and other emergency assistance; direct fire and medical emergencies to the proper agency for response; accurately utilize a computer-aided dispatch system to initiate a response to effectively handle emergencies; utilize a two-way radio system to communicate with field units; accurately maintain the status of all field units; and provide information and assistance to the public. DISTINGUISHING CHARACTERISTICS Communications Operator I - This is the entry/trainee level class in the Communications Operator series. This class is distinguished from the Communications Operator II by the performance of the more routine tasks and duties assigned to positions within the series in the Communications Section. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Incumbents are expected to promote to the Communications Operator II level after satisfactory completion of an eighteen month probationary period and when experience and education requirements for the Communications Operator II level are met. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from a Communications Supervisor and receives functional supervision from Patrol Supervisors, to include the On-Duty Watch Commander. Essential Functions Important responsibilities and duties may include, but are not limited to, the following: When Functioning in the Communications Center : Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and accurately transits messages for dispatching as necessary and in accordance with established procedures operating a computer aided dispatch system. Assigns calls to police units for necessary action, determining the appropriate units required for response. Coordinates when necessary with patrol supervisors regarding deployment of personnel. Visually monitors video display terminals and actively listens to police radio frequencies to ensure correct status of officers and emergency personnel. Maintains contact with all units on assignment; maintains daily log of all field calls and units dispatched. Dispatches law enforcement or other emergency personnel and equipment. Operates a variety of communications equipment, including computer-aided dispatch terminals, radio transmitters and receivers, dispatch consoles, electronic data terminals, telephone and lease line teletype. Monitors multiple computer screens simultaneously. Enters, updates and retrieves information from computerized databases relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information. Use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement and public safety agencies. Determines appropriate communications or research channels selected from emergency telephone lines, radio room telephone lines, business telephone lines, police radio channels, other agency radio channels, and manual computerized information systems. Provides information to officers and field personnel expeditiously, including but not limited to, warrants, vehicles, driver's licenses, parole, and criminal history information. Interprets or clarifies coded responses from various systems for law enforcement, public safety, or other relevant parties. Confirms warrants with responsible agencies, receives and files warrants and updates status of warrants. Receives, responds to and documents requests for Division of Motor Vehicle print-outs; documents vehicle impound information. Accurately processes information received in the communications center and accurately disseminates that information to the appropriate concerned parties, including but not limited to, relatives of those involved; employers; hospitals; sworn and non-sworn public safety personnel at other agencies; other City departments; ambulance services; detoxification centers; tow companies; attorneys; state parole; county probation; animal control; commercial establishments; alarm companies and schools. When appropriate, monitors other public safety and emergency preparedness radio traffic; security monitors; and takes necessary action. Maintains a variety of automated and manual logs, records and files related to communications center activities. Make court appearances as required related to assigned activities. Perform a variety of record keeping, filing, indexing and other general clerical work; maintain a variety of logs relating to public safety activities. Respond to public inquiries in a courteous manner; provide information; resolve complaints in an efficient and timely manner. Perform other work as assigned. When Functioning in the Field : Operate a motor vehicle in the performance of assigned duties and responsibilities. Perform communications center activities in a mobile vehicle or mobile setting. Perform other work as assigned. Minimum Qualifications/Knowledge, Skills & Abilities Knowledge of: Customer service and professional telephone answering techniques. Modern office procedures, methods and computer equipment. Correct English usage, spelling, punctuation and grammar. Ability to : Act appropriately and decisively under stressful and/or emergency situations. Learn, apply and maintain knowledge of departmental rules, regulations, policies and procedures and information pertaining to law enforcement dispatch. Learn policies and procedures of receiving and processing emergency calls. Read, understand and apply a variety of call-taking information and materials. Learn call interview and law enforcement dispatch techniques and procedures. Learn basic communications rules and regulations governing the operation of radio transmitting and receiving systems. Utilize a two-way radio system to communicate with field units; and accurately maintain the status of all field units. Read and effectively interpret small-scale maps, have general knowledge of surrounding geographical area and information generated from a computer screen. Learn general law enforcement codes, practices and methods. Act promptly and appropriately in emergencies. Speak clearly and concisely in a well-modulated voice pattern. Effectively communicate with and elicit information from upset and irate citizens. Maintain confidentiality of information. Understand and follow both oral and written instructions promptly and accurately. Communicate effectively in the English language in both oral and written forms. Wear a telephone headset and be able to hear, distinguish and understand voices with background noises present. Type accurately at a speed necessary for successful job perfor-mance. Must type a minimum of 35 words per minute. Establish and maintain courteous and effective work relationships with subordinates, peers, supervisors and the general public. Operate various office equipment including computer terminals. Work various shifts as assigned. Work flexible hours. Sit or stand for long periods of time. Effectively multi-task. Provide courteous and effective customer service. Maintain professional composure and take responsible and effective action during stressful situations. Perform related duties as assigned. Experience and Training Guidelines A typical way to obtain the knowledge and abilities would be: Experience : Some experience operating radio, computer or other communica-tion equipment is highly desirable. Training : A High School Diploma or G.E.D. supplemented by general clerical experience. License or Certificate : Possession of, or ability to obtain, an appropriate, valid California driver license upon hire. Tools and Equipment Telephone console to receive 911 and non-emergency telephone calls; PC computer aided dispatch systems with mapping features and printer; Radio console controls and monitors; Headsets; Mobile Data computers; Microsoft Word and E-mail; Copy machine; Fax machine; California Law Enforcement Telephone System (CLETS); Telecommunications Device for the Deaf and Hard of Hearing (TDD). Additional Information The Recruitment & Selection Process 1. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), by the posted testing deadline in order to move forward in the selection process. NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues. 2. Applicants who meet the minimum qualifications and have submitted a completed application including answering all Supplemental Questions, will be invited to participate in the testing process as outlined below: The City of Vallejo Police Department utilizes Criticall to test for the knowledge, skills, and abilities needed to perform the essential duties for the position of Communications Operator. This is an online assessment that consists of seven components that takes approximately 3 hours and 5 minutes to complete. The assessment may NOT be completed by anyone other than the applicant . To validate the integrity of a successful candidate's score, the candidate will be asked to verify that no one completed any portion of the assessment on their behalf during polygraph questioning . Those whom are found to be untruthful in the submission of their assessment will be withdrawn from consideration for the position. Criticall assessments will be proctored online the second and last Friday of every month beginning on January 26, 2024 until the position has closed. The application deadline to be included in an assessment group will be the Thursday prior to the date of the assessment as described below: Testing Date Application Deadline January 26, 2024 January 25, 2024 February 9, 2024 February 8, 2024 February 23, 2024 February 22, 2024 March 8, 2024 March 7, 2024 March 29, 2024 March 28, 2024 April 12, 2024 April 11, 2024 April 26, 2024 April 25, 2024 May 10, 2024 May 9, 2024 **After the testing link has been sent, applicants will have five calendar days to complete the assessment. If the assessment has not been completed within five calendar days, the application will be withdrawn from consideration and the applicant will be required to wait 30 days to reapply. Testing instructions and information will be sent to you through NeoGov notification on the day of your scheduled assessment. To ensure timely delivery of notifications regarding your application status and testing, please make sure that NeoGov and Government Jobs are added to your safe senders list, and not filtered as spam when communications from these entities arrive in your email. 3. Candidates must achieve a minimum T-Score of 52 on the Criticall assessment. Those achieving a T-score of 52 or higher will be invited to participate in oral panel interviews. Please note: Those who do not achieve a minimum passing T-score of 52 will be required to wait 30 days before they are able to re-apply and re-take the Criticall assessment. 4. Oral panel interviews are weighted at 100% of a candidates score. Those who score 70% or higher will be placed on the Register of Eligibles and referred to the department for further consideration. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions. PRIOR TO HIRE The selected candidate(s) will be required to successfully complete and pass the following to advance in the hiring process: Chief's Interview Communications Center sit along Completed Personal History Statement (PHS) Live Scan Fingerprinting Polygraph POST Dispatcher Background Investigation Psychological Assessment Medical Assessment REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Marie Cruz at (707) 554-5914 or send an email to: marie.cruz@cityofvallejo.net prior to your scheduled testing date. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Closing Date/Time: 5/9/2024 5:00 PM Pacific
TEXAS PARKS AND WILDLIFE
Austin, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Police Communications Operator I-VII Army 15P Police Communications Operator I-VII Navy OS Police Communications Operator I-VII Coast Guard OS, OSS Police Communications Operator I-VII Marine Corps 0621, 0627, 2623 Police Communications Operator I-VII Air Force 1C3X1, 1C5X1, 1Z2X1, 1Z3X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kameron Moncus, (512) 968-1552 PHYSICAL WORK ADDRESS: Law Enforcement Communications, 5805 N Lamar Blvd, Building B, Austin, TX 78752 GENERAL DESCRIPTION : Under the direction of the Communications Supervisor, this position is responsible for police and emergency management communications work as a licensed first responder, including, performing and coordinating radio and telephone communications by following Standard Operational Procedures (SOP) to provide assistance to callers. Responding to high-risk incidents involving the safety of the public or law enforcement. Serves as the primary contact for agency officers, other state, federal and local law enforcement agencies requesting assistance, information, or coordination. May be responsible for functioning as the Unit's Project Liaison for areas of expertise and special projects. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : PCO I-V: Graduation from High School or GED. Experience : PCO I: No experience required; PCO II: One year experience as a Police Communications Operator I: Experience in dispatch, telephone, police, and emergency management communications work; PCO III: Three years experience as a Police Communications Operator, of which one (1) must have been as a Police Communications Operator II; Experience in dispatch, telephone, police, and emergency management communications work. PCO IV: Four years experience as a Police Communications Operator, of which one (1) must have been as a Police Communications Operator III. PCO V: Eight years experience as a Police Communications Operator, of which four (4) must have been as a Police Communications Operator IV; Experience in dispatch, telephone, and emergency management communications work. Licensure : PCO I and II: Must possess a valid class "C" Texas driver's license; Must possess or be able to obtain, within six months of employment, a Texas A&M Engineering Extension Service (TEEX) Basic Telecommunicators Course and Crisis Communications certification; Must possess or be able to obtain, within one year of employment, an approved Department of Public Safety (DPS) NLETS/TLETS Basic Procedures course and a TCIC/NCIC Full Access course; Must have completed or be able to successfully pass, within one year of employment, the Texas Commission on Law Enforcement (TCOLE) State Telecommunicators examination; Must possess or be able to obtain, within one year of employment, a Texas Commission on Law Enforcement (TCOLE) Telecommunicator license. NOTE: Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications, and continuing education training. PCO III: Licensure of PCO I and II, PLUS: Must possess a Texas Commission on Law Enforcement (TCOLE) Intermediate Telecommunicator Proficiency Certification (120 hours) or higher; NOTE: Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications and continuing education training. PCO IV: Licensure of PCO I and II, PLUS: Must possess a Texas Commission on Law Enforcement (TCOLE) Advanced Telecommunicator Proficiency Certification (240 hours) or higher; NOTE: Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications and continuing education training. PCO V: Licensure of PCO I and II, PLUS: Must possess a Texas Commission on Law Enforcement (TCOLE) Master Telecommunicator Proficiency Certification (500 hours); NOTE: Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications and continuing education training. Geography : Must reside, or relocate to, within 50 air miles of duty station. Citizenship : Must be a citizen of the United States. Background : Applicants will be subjected to, and must successfully pass, a thorough and comprehensive background investigation. The applicant must be of good moral character and not have any of the following incidents in their criminal history: a conviction for any Felony or Class A Misdemeanor offense at any time. a conviction for any Class B Misdemeanor offense within 10 years prior to the date of application, which includes convictions for DWI (driving while intoxicated), DUID (driving under the influence of drugs) and BWI (boating while intoxicated) never have been convicted of any family violence offense currently on court-ordered community supervision, probation or parole for any criminal offense above the grade of Class C Misdemeanor. Must complete or have successfully completed/passed DPS/FBI Fingerprint return. Military Service : The applicant must not have been discharged from any military service under less than honorable conditions. Drug Use : The applicant may have no current illegal drug use and will be or must have been subjected to and successfully passed a drug screening procedure. Psychological Condition : The applicant must be or have been examined by a licensed psychologist and be declared to be in satisfactory psychological and emotional health prior to employment. Physical Condition : The applicant must be or have been examined by a licensed physician and be declared to be able to physically perform the essential duties of the position prior to employment. PREFERRED QUALIFICATIONS : Experience : Experience as a Police Communication Operator. Education : College coursework in Criminal Justice. Licensure : Current Texas Commission on Law Enforcement (TCOLE) Telecommunicator license, DPS; TCIC/NCIC Full Access and Interpol Certifications; Basic Telecommunication Proficiency Certification. KNOWLEDGE, SKILLS AND ABILITIES : PCO I: Knowledge of public safety communications rules and regulations pertaining to the operation of public safety communication equipment, and policies and procedures used in entering and retrieving appropriate information; Knowledge of Federal Communications Commission rules and regulations pertaining to the operation of public safety communications equipment; Knowledge of automated and manual information systems and of the procedures used in entering and retrieving information; Knowledge of local geography, such as roads, highways, cities, towns, terrain, and landmarks in the area of operation; PCO II-III-IV: Knowledge of PCO I, Plus: Knowledge of Texas Parks and Wildlife Department (TPWD) communications equipment regulations; Considerable knowledge of local geography, especially the roads, highways, cities, towns, terrain and landmarks in the area of operation; PCO V: Knowledge of PCO II-III-IV, Plus: Knowledge of local complex geography, such as roads, highways, cities, towns, terrain and landmarks in the area of operation; PCO I: Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in the operation of telecommunications equipment, computers, and office equipment; Skill in using standard office equipment; Skill in operating security equipment; Skill in providing quality customer service in a courteous and professional manner; PCO II: Skill of PCO I, Plus: Skill in using TPWD BRITS, LEC, OGTS, TLC and other department related computer systems; PCO III: Skill of PCO II, Plus: Skill in using TPWD Law Enforcement communications radio equipment; Skill in coordinating special projects within communication center; PCO IV: Skill of PCO III, Plus: Skill in effective communication with various callers to obtain complete information to determine urgency and need for response; Skill in preparing reports, logs, and correspondence that accurately documents law enforcement communication using appropriate agency policies and procedures; PCO V: Skill of PCO IV, Plus: Skill in the operation of telecommunications, computers and security equipment; PCO I: Ability to handle crisis situations; Ability to maintain and prepare logs and reports; Ability to multi-task and adjust to changing priorities; Ability to comprehend and execute written and verbal instructions; Ability to operate automated and manual information systems; Ability to operate multi-channel, two-way radio systems and telephone/switchboard; Ability to work under stressful conditions; Ability to react to emergency situations while maintaining composure; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to effectively use operations and reference manuals, maps and directories; Ability to work under close supervision, with minimal latitude for the sue of initiative and independent judgment; Ability to conduct work activities in accordance with TPWD safety program. PCO II: Ability of PCO I, Plus: Ability to prioritize calls, and to communicate effectively; Ability to adapt quickly to a variety of personalities and situations; Ability to tolerate and react to high stress situations and emergency situations while maintaining composure; Ability to work alone and independently on a regular basis; Ability to assist in training less tenured PCOs; Ability to analyze situations accurately, exercise proper judgment, establish priorities, and take appropriate action; Ability to determine caller's welfare from voice inflection and to anticipate need for assistance; Ability to effectively use operations and reference manuals, maps and directories; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; PCO III: Ability of PCO II, Plus: Ability to operate computer systems, speak clearly while performing multiple duties simultaneously; Ability to operate multi-channel, two-way radio systems and telephone/switchboard; Ability to effectively use operations and reference manuals, maps and directories; Ability to comprehend and process written and verbal directions; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to adapt quickly to a variety of personalities and situations; Ability to tolerate and react to high stress situations and emergency situations while maintaining composure; Ability to work alone and independently on a regular basis; Ability to assist in training less tenured staff; Ability to establish and operate temporary communications command sites during special assignments and/or disaster deployments; Ability to work under general supervision, with limited latitude for the use of initiative and independent judgement; PCO IV: Ability of PCO III, Plus: Ability to coordinate and lead others during crisis situations; Ability to maintain and prepare logs and reports; Ability to multi-task and adjust to changing priorities; Ability to determine caller's welfare from voice inflection and to anticipate need for assistance; Ability to operate computer systems, speak clearly while performing multiple duties simultaneously; Ability to adapt quickly to a variety of personalities and situations; Ability to tolerate and react to high stress situations and emergency situations while maintaining composure; Ability to work alone and independently on a regular basis; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; PCO V: Ability of PCO IV, Plus: Ability to work under limited supervision, with moderate latitude for the use of initiative and independent judgment. WORKING CONDITIONS : Must reside, or relocate to, within 50 air miles of duty station; Required to work 40 hours per week, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to work on holidays, weekends and hours other than 8:00 a.m. to 5:00 p.m. as necessary; Required to work overtime as necessary; Required to adjust to changing schedules; Required to work a permanent or rotating shift; Required to perform independent shift work often without breaks; Required to respond to on-call situations; Required to perform work in a confined work environment; Must be able to work during inclement and sometimes hazardous weather conditions; Required to pass a national fingerprint-based background check to maintain employment; May be required to operate a State vehicle; Required to travel 10% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 8, 2024, 11:59:00 PM
Mar 08, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Police Communications Operator I-VII Army 15P Police Communications Operator I-VII Navy OS Police Communications Operator I-VII Coast Guard OS, OSS Police Communications Operator I-VII Marine Corps 0621, 0627, 2623 Police Communications Operator I-VII Air Force 1C3X1, 1C5X1, 1Z2X1, 1Z3X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kameron Moncus, (512) 968-1552 PHYSICAL WORK ADDRESS: Law Enforcement Communications, 5805 N Lamar Blvd, Building B, Austin, TX 78752 GENERAL DESCRIPTION : Under the direction of the Communications Supervisor, this position is responsible for police and emergency management communications work as a licensed first responder, including, performing and coordinating radio and telephone communications by following Standard Operational Procedures (SOP) to provide assistance to callers. Responding to high-risk incidents involving the safety of the public or law enforcement. Serves as the primary contact for agency officers, other state, federal and local law enforcement agencies requesting assistance, information, or coordination. May be responsible for functioning as the Unit's Project Liaison for areas of expertise and special projects. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : PCO I-V: Graduation from High School or GED. Experience : PCO I: No experience required; PCO II: One year experience as a Police Communications Operator I: Experience in dispatch, telephone, police, and emergency management communications work; PCO III: Three years experience as a Police Communications Operator, of which one (1) must have been as a Police Communications Operator II; Experience in dispatch, telephone, police, and emergency management communications work. PCO IV: Four years experience as a Police Communications Operator, of which one (1) must have been as a Police Communications Operator III. PCO V: Eight years experience as a Police Communications Operator, of which four (4) must have been as a Police Communications Operator IV; Experience in dispatch, telephone, and emergency management communications work. Licensure : PCO I and II: Must possess a valid class "C" Texas driver's license; Must possess or be able to obtain, within six months of employment, a Texas A&M Engineering Extension Service (TEEX) Basic Telecommunicators Course and Crisis Communications certification; Must possess or be able to obtain, within one year of employment, an approved Department of Public Safety (DPS) NLETS/TLETS Basic Procedures course and a TCIC/NCIC Full Access course; Must have completed or be able to successfully pass, within one year of employment, the Texas Commission on Law Enforcement (TCOLE) State Telecommunicators examination; Must possess or be able to obtain, within one year of employment, a Texas Commission on Law Enforcement (TCOLE) Telecommunicator license. NOTE: Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications, and continuing education training. PCO III: Licensure of PCO I and II, PLUS: Must possess a Texas Commission on Law Enforcement (TCOLE) Intermediate Telecommunicator Proficiency Certification (120 hours) or higher; NOTE: Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications and continuing education training. PCO IV: Licensure of PCO I and II, PLUS: Must possess a Texas Commission on Law Enforcement (TCOLE) Advanced Telecommunicator Proficiency Certification (240 hours) or higher; NOTE: Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications and continuing education training. PCO V: Licensure of PCO I and II, PLUS: Must possess a Texas Commission on Law Enforcement (TCOLE) Master Telecommunicator Proficiency Certification (500 hours); NOTE: Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications and continuing education training. Geography : Must reside, or relocate to, within 50 air miles of duty station. Citizenship : Must be a citizen of the United States. Background : Applicants will be subjected to, and must successfully pass, a thorough and comprehensive background investigation. The applicant must be of good moral character and not have any of the following incidents in their criminal history: a conviction for any Felony or Class A Misdemeanor offense at any time. a conviction for any Class B Misdemeanor offense within 10 years prior to the date of application, which includes convictions for DWI (driving while intoxicated), DUID (driving under the influence of drugs) and BWI (boating while intoxicated) never have been convicted of any family violence offense currently on court-ordered community supervision, probation or parole for any criminal offense above the grade of Class C Misdemeanor. Must complete or have successfully completed/passed DPS/FBI Fingerprint return. Military Service : The applicant must not have been discharged from any military service under less than honorable conditions. Drug Use : The applicant may have no current illegal drug use and will be or must have been subjected to and successfully passed a drug screening procedure. Psychological Condition : The applicant must be or have been examined by a licensed psychologist and be declared to be in satisfactory psychological and emotional health prior to employment. Physical Condition : The applicant must be or have been examined by a licensed physician and be declared to be able to physically perform the essential duties of the position prior to employment. PREFERRED QUALIFICATIONS : Experience : Experience as a Police Communication Operator. Education : College coursework in Criminal Justice. Licensure : Current Texas Commission on Law Enforcement (TCOLE) Telecommunicator license, DPS; TCIC/NCIC Full Access and Interpol Certifications; Basic Telecommunication Proficiency Certification. KNOWLEDGE, SKILLS AND ABILITIES : PCO I: Knowledge of public safety communications rules and regulations pertaining to the operation of public safety communication equipment, and policies and procedures used in entering and retrieving appropriate information; Knowledge of Federal Communications Commission rules and regulations pertaining to the operation of public safety communications equipment; Knowledge of automated and manual information systems and of the procedures used in entering and retrieving information; Knowledge of local geography, such as roads, highways, cities, towns, terrain, and landmarks in the area of operation; PCO II-III-IV: Knowledge of PCO I, Plus: Knowledge of Texas Parks and Wildlife Department (TPWD) communications equipment regulations; Considerable knowledge of local geography, especially the roads, highways, cities, towns, terrain and landmarks in the area of operation; PCO V: Knowledge of PCO II-III-IV, Plus: Knowledge of local complex geography, such as roads, highways, cities, towns, terrain and landmarks in the area of operation; PCO I: Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in the operation of telecommunications equipment, computers, and office equipment; Skill in using standard office equipment; Skill in operating security equipment; Skill in providing quality customer service in a courteous and professional manner; PCO II: Skill of PCO I, Plus: Skill in using TPWD BRITS, LEC, OGTS, TLC and other department related computer systems; PCO III: Skill of PCO II, Plus: Skill in using TPWD Law Enforcement communications radio equipment; Skill in coordinating special projects within communication center; PCO IV: Skill of PCO III, Plus: Skill in effective communication with various callers to obtain complete information to determine urgency and need for response; Skill in preparing reports, logs, and correspondence that accurately documents law enforcement communication using appropriate agency policies and procedures; PCO V: Skill of PCO IV, Plus: Skill in the operation of telecommunications, computers and security equipment; PCO I: Ability to handle crisis situations; Ability to maintain and prepare logs and reports; Ability to multi-task and adjust to changing priorities; Ability to comprehend and execute written and verbal instructions; Ability to operate automated and manual information systems; Ability to operate multi-channel, two-way radio systems and telephone/switchboard; Ability to work under stressful conditions; Ability to react to emergency situations while maintaining composure; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to effectively use operations and reference manuals, maps and directories; Ability to work under close supervision, with minimal latitude for the sue of initiative and independent judgment; Ability to conduct work activities in accordance with TPWD safety program. PCO II: Ability of PCO I, Plus: Ability to prioritize calls, and to communicate effectively; Ability to adapt quickly to a variety of personalities and situations; Ability to tolerate and react to high stress situations and emergency situations while maintaining composure; Ability to work alone and independently on a regular basis; Ability to assist in training less tenured PCOs; Ability to analyze situations accurately, exercise proper judgment, establish priorities, and take appropriate action; Ability to determine caller's welfare from voice inflection and to anticipate need for assistance; Ability to effectively use operations and reference manuals, maps and directories; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; PCO III: Ability of PCO II, Plus: Ability to operate computer systems, speak clearly while performing multiple duties simultaneously; Ability to operate multi-channel, two-way radio systems and telephone/switchboard; Ability to effectively use operations and reference manuals, maps and directories; Ability to comprehend and process written and verbal directions; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to adapt quickly to a variety of personalities and situations; Ability to tolerate and react to high stress situations and emergency situations while maintaining composure; Ability to work alone and independently on a regular basis; Ability to assist in training less tenured staff; Ability to establish and operate temporary communications command sites during special assignments and/or disaster deployments; Ability to work under general supervision, with limited latitude for the use of initiative and independent judgement; PCO IV: Ability of PCO III, Plus: Ability to coordinate and lead others during crisis situations; Ability to maintain and prepare logs and reports; Ability to multi-task and adjust to changing priorities; Ability to determine caller's welfare from voice inflection and to anticipate need for assistance; Ability to operate computer systems, speak clearly while performing multiple duties simultaneously; Ability to adapt quickly to a variety of personalities and situations; Ability to tolerate and react to high stress situations and emergency situations while maintaining composure; Ability to work alone and independently on a regular basis; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; PCO V: Ability of PCO IV, Plus: Ability to work under limited supervision, with moderate latitude for the use of initiative and independent judgment. WORKING CONDITIONS : Must reside, or relocate to, within 50 air miles of duty station; Required to work 40 hours per week, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to work on holidays, weekends and hours other than 8:00 a.m. to 5:00 p.m. as necessary; Required to work overtime as necessary; Required to adjust to changing schedules; Required to work a permanent or rotating shift; Required to perform independent shift work often without breaks; Required to respond to on-call situations; Required to perform work in a confined work environment; Must be able to work during inclement and sometimes hazardous weather conditions; Required to pass a national fingerprint-based background check to maintain employment; May be required to operate a State vehicle; Required to travel 10% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 8, 2024, 11:59:00 PM
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: 911 Communications Officer Salary Range: $50,000 - $71,288 Step 1: $50,000 Step 2: $51,500 Step 3: $53,045 Step 4: $54,636 Step 5: $56,275 Step 6: $57,964 Step 7: $63,266 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Certification Pay: Intermediate Certification Pay - $600 per year. Advanced Certification Pay - $960 per year. Master Certification Pay - $1,500 per year. Shift Differential Pay: $100 per month for any full-time (FTE) that works an overnight shift. Hiring Incentives: $3,000 sign on bonus. All paid within a 12-month period. Qualifications: High School Diploma or G.E.D., and two (2) years data entry or customer service representative experience; or equivalent combination of education and experience. Must obtain Texas Law Enforcement Dispatch Certification within six (6) months from date of employment. Preference may be given to applicants with current certifications. Must obtain Emergency Medical Dispatch, TCIC/NCIC, Positron 9-1-1 equipment, and TDD (Telecommunications Device for the Deaf) certifications. Must pass a pre-employment drug screening and/or post-offer hearing exam, psychological test, pass written comprehension/ suitability test, and pass background investigation and MVR check. The hiring process will also include a series of interviews, which must be successfully completed. May be required to possess State of Texas Drivers License. Under the direct supervision of the Communications Supervisor, responds to emergency and non-emergency calls and dispatches needed services or directs call to appropriate individual. EXAMPLES OF DUTIES Answers emergency and non-emergency telephone lines at the Police Station. Gathers information from callers including nature, severity, location and status of emergencies. Assesses need for response and dispatches services accordingly. Assists Police Officers and Fire/EMS Personnel by relaying information regarding calls for service. Documents and corrects 911 location premise errors in CAD (Computer Assisted Dispatch). Enters data and maintains CAD for alarm permits and cautionary information in alert files. Notifies appropriate entities related to problems or complaints under their jurisdiction. Answers Police Department administrative telephones and directs calls to requested or appropriate individual or department. Enters, maintains, updates and researches information into TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunication System) databases. Tests telephone and computer dispatch equipment at beginning of shift. Researches and responds to inquiries from other law enforcement agencies and departments. Completes data entry of police records and citations. Must be able to work any shift, as needed, including nights, weekends, and holidays, to meet the needs of the Department, with or without reasonable accommodation. Monitors several police, fire, and Town radio's as required. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential. ADDITIONAL QUALIFICATIONS Knowledge of police emergency response practices and procedures. Knowledge of TCIC/NCIC and TLETS/NLETS rules, regulations, and requirements. Knowledge of methods, practices and procedures for responding to and dispatching emergency services utilizing computer aided dispatch system. Knowledge of computers and related equipment, hardware and software for researching, retrieving, and maintaining a variety of informational and tracking databases. Knowledge of Town policies and procedures. Skill in effective oral and written communications. Skill in responding effectively and appropriately to emergency calls for assistance. Skill in accessing and maintaining multiple police databases simultaneously. Skill in resolving customer complaints and concerns. Skill in EMD procedures. ADDITIONAL DETAILS Environmental Factors and Conditions/Physical Requirements: Work is performed in a police department dispatch section environment. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to occasional bending, reaching, kneeling and lifting such as retrieving or replacing video or audio tapes, retrieving and replacing files and records. May be exposed to extended periods of sitting, viewing monitors and/or talking on the telephone or radio. May be exposed to prisoners, irate and hostile individuals, emergency situations, and a high stress environment. Equipment and Tools Utilized: Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, police radio, video monitors, dispatch console, multiple law enforcement center databases and TDD Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is not an employment agreement, contact agreement, or contract. Management has exclusive right to alter this job description at any time without notice.
Mar 15, 2024
Full Time
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: 911 Communications Officer Salary Range: $50,000 - $71,288 Step 1: $50,000 Step 2: $51,500 Step 3: $53,045 Step 4: $54,636 Step 5: $56,275 Step 6: $57,964 Step 7: $63,266 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Certification Pay: Intermediate Certification Pay - $600 per year. Advanced Certification Pay - $960 per year. Master Certification Pay - $1,500 per year. Shift Differential Pay: $100 per month for any full-time (FTE) that works an overnight shift. Hiring Incentives: $3,000 sign on bonus. All paid within a 12-month period. Qualifications: High School Diploma or G.E.D., and two (2) years data entry or customer service representative experience; or equivalent combination of education and experience. Must obtain Texas Law Enforcement Dispatch Certification within six (6) months from date of employment. Preference may be given to applicants with current certifications. Must obtain Emergency Medical Dispatch, TCIC/NCIC, Positron 9-1-1 equipment, and TDD (Telecommunications Device for the Deaf) certifications. Must pass a pre-employment drug screening and/or post-offer hearing exam, psychological test, pass written comprehension/ suitability test, and pass background investigation and MVR check. The hiring process will also include a series of interviews, which must be successfully completed. May be required to possess State of Texas Drivers License. Under the direct supervision of the Communications Supervisor, responds to emergency and non-emergency calls and dispatches needed services or directs call to appropriate individual. EXAMPLES OF DUTIES Answers emergency and non-emergency telephone lines at the Police Station. Gathers information from callers including nature, severity, location and status of emergencies. Assesses need for response and dispatches services accordingly. Assists Police Officers and Fire/EMS Personnel by relaying information regarding calls for service. Documents and corrects 911 location premise errors in CAD (Computer Assisted Dispatch). Enters data and maintains CAD for alarm permits and cautionary information in alert files. Notifies appropriate entities related to problems or complaints under their jurisdiction. Answers Police Department administrative telephones and directs calls to requested or appropriate individual or department. Enters, maintains, updates and researches information into TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunication System) databases. Tests telephone and computer dispatch equipment at beginning of shift. Researches and responds to inquiries from other law enforcement agencies and departments. Completes data entry of police records and citations. Must be able to work any shift, as needed, including nights, weekends, and holidays, to meet the needs of the Department, with or without reasonable accommodation. Monitors several police, fire, and Town radio's as required. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential. ADDITIONAL QUALIFICATIONS Knowledge of police emergency response practices and procedures. Knowledge of TCIC/NCIC and TLETS/NLETS rules, regulations, and requirements. Knowledge of methods, practices and procedures for responding to and dispatching emergency services utilizing computer aided dispatch system. Knowledge of computers and related equipment, hardware and software for researching, retrieving, and maintaining a variety of informational and tracking databases. Knowledge of Town policies and procedures. Skill in effective oral and written communications. Skill in responding effectively and appropriately to emergency calls for assistance. Skill in accessing and maintaining multiple police databases simultaneously. Skill in resolving customer complaints and concerns. Skill in EMD procedures. ADDITIONAL DETAILS Environmental Factors and Conditions/Physical Requirements: Work is performed in a police department dispatch section environment. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to occasional bending, reaching, kneeling and lifting such as retrieving or replacing video or audio tapes, retrieving and replacing files and records. May be exposed to extended periods of sitting, viewing monitors and/or talking on the telephone or radio. May be exposed to prisoners, irate and hostile individuals, emergency situations, and a high stress environment. Equipment and Tools Utilized: Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, police radio, video monitors, dispatch console, multiple law enforcement center databases and TDD Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is not an employment agreement, contact agreement, or contract. Management has exclusive right to alter this job description at any time without notice.
City of Tustin, CA
Tustin, California, United States
Description The City of Tustin Police Department is currently seeking applicants for Police Communications Officer I. Candidates must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required within one (1) year of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. Typing Certification Requirements This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The City of Tustin Police Department is currently seeking applicants for Police Communications Officer I. Candidates must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required within one (1) year of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. Typing Certification Requirements This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications Accepted Fro m: ALL PERSONS INTERESTED Division/ Section: Bush Intercontinental / Airport Operations Center (AOC) Workdays & Hours*: Shift work, could include a Rotating Schedule *** weekends and holidays ***(*Subject to change) DESCRIPTIONS OF DUTIES/ESSENTIAL FUNCTIONS The Airport Operations Center (AOC) supports daily operations at George Bush Intercontinental Airport (IAH) for the Houston Airport System. The goal of the IAH AOC is to provide efficiency through a single point of contact for Operations, Security, Maintenance, and Information/Customer Service. The Airport Communications Operator operates communications equipment to receive and process airport emergency and non-emergency calls for assistance. This position processes paging, and information calls and monitors and responds to alarm systems signals, aircraft emergency alerts, airport terminal/roadway incidents, fire accidents, bomb threats, facility security, facility maintenance requests, Ground-Based Augmentation System (GBAS) trouble alarms, and terminal gate requests for coordination/assignments. “Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." The Airport Communications Operator duties include but are not limited to: Operates the airport telephone exchange system including the public address system and TDDs. Provides routine information to customers such as airline arrivals and departures, traffic conditions, parking information, service complaints, lost luggage or passengers, directions and emergencies. Maintains daily log of calls. Receives and directs public calls to the appropriate parties for lost and locked vehicles, tows, and airport injuries; and maintenance calls regarding various facilities, equipment, traffic and weather conditions and spills. Broadcasts information to appropriate airport and tenant personnel regarding aircraft emergencies and hazardous conditions as specified in the Airport Emergency Procedures Manual. May provide prearrival instructions to calls. Maintains log. Enters domestic and international airline schedules into the information display system, and reviews and updates daily flight data, aircraft gate and baggage carousel assignments and schedule changes. Monitors access control systems to ensure no unauthorized access to Aircraft Operating Areas (AOA) and other security areas by the public, employees or tenants of the airport. Notifies appropriate authorities of civil defense alerts. Relays information and calls to appropriate personnel regarding repair services such as malfunctioning access card readers, broken access gates, building and street lighting, pipes, toilets, and sinks. Updates maintenance tracking system. Performs other job duties as assigned by supervisor. WORKING CONDITIONS The position is physically comfortable most of the time with occasional periods of stooping, bending and/or light lifting of materials of up to 10 pounds. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a high school diploma or a GED. EXPERIENCE REQUIREMENTS One year of experience in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communication equipment is required. LICENSE REQUIREMENTS None PREFERENCES Preference will be given to applicants with prior experience in a medium to high volume dispatch, communications, or call center environment. CCTV experience a plus. The ability to monitor multiple screens is highly desirable. A certification in one of the following areas of expertise preferred, NIMS IS-100, NIMS IS-200, TCLEOSE or TCOLE Certification, A.A.A.E ACE Certification. Proficient in MS Outlook preferred. MS Office Suite a plus. ***Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.*** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade - 14 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1528. If you need special services or accommodations, call 281-233-1577; (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM E O E Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 5/22/2024 11:59 PM Central
May 02, 2024
Full Time
POSITION OVERVIEW Applications Accepted Fro m: ALL PERSONS INTERESTED Division/ Section: Bush Intercontinental / Airport Operations Center (AOC) Workdays & Hours*: Shift work, could include a Rotating Schedule *** weekends and holidays ***(*Subject to change) DESCRIPTIONS OF DUTIES/ESSENTIAL FUNCTIONS The Airport Operations Center (AOC) supports daily operations at George Bush Intercontinental Airport (IAH) for the Houston Airport System. The goal of the IAH AOC is to provide efficiency through a single point of contact for Operations, Security, Maintenance, and Information/Customer Service. The Airport Communications Operator operates communications equipment to receive and process airport emergency and non-emergency calls for assistance. This position processes paging, and information calls and monitors and responds to alarm systems signals, aircraft emergency alerts, airport terminal/roadway incidents, fire accidents, bomb threats, facility security, facility maintenance requests, Ground-Based Augmentation System (GBAS) trouble alarms, and terminal gate requests for coordination/assignments. “Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." The Airport Communications Operator duties include but are not limited to: Operates the airport telephone exchange system including the public address system and TDDs. Provides routine information to customers such as airline arrivals and departures, traffic conditions, parking information, service complaints, lost luggage or passengers, directions and emergencies. Maintains daily log of calls. Receives and directs public calls to the appropriate parties for lost and locked vehicles, tows, and airport injuries; and maintenance calls regarding various facilities, equipment, traffic and weather conditions and spills. Broadcasts information to appropriate airport and tenant personnel regarding aircraft emergencies and hazardous conditions as specified in the Airport Emergency Procedures Manual. May provide prearrival instructions to calls. Maintains log. Enters domestic and international airline schedules into the information display system, and reviews and updates daily flight data, aircraft gate and baggage carousel assignments and schedule changes. Monitors access control systems to ensure no unauthorized access to Aircraft Operating Areas (AOA) and other security areas by the public, employees or tenants of the airport. Notifies appropriate authorities of civil defense alerts. Relays information and calls to appropriate personnel regarding repair services such as malfunctioning access card readers, broken access gates, building and street lighting, pipes, toilets, and sinks. Updates maintenance tracking system. Performs other job duties as assigned by supervisor. WORKING CONDITIONS The position is physically comfortable most of the time with occasional periods of stooping, bending and/or light lifting of materials of up to 10 pounds. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a high school diploma or a GED. EXPERIENCE REQUIREMENTS One year of experience in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communication equipment is required. LICENSE REQUIREMENTS None PREFERENCES Preference will be given to applicants with prior experience in a medium to high volume dispatch, communications, or call center environment. CCTV experience a plus. The ability to monitor multiple screens is highly desirable. A certification in one of the following areas of expertise preferred, NIMS IS-100, NIMS IS-200, TCLEOSE or TCOLE Certification, A.A.A.E ACE Certification. Proficient in MS Outlook preferred. MS Office Suite a plus. ***Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.*** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade - 14 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1528. If you need special services or accommodations, call 281-233-1577; (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM E O E Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 5/22/2024 11:59 PM Central
CITY OF BURLINGAME, CA
Burlingame, CA, United States
The City of Burlingame is accepting applications for the position of Per Diem Communications Dispatcher This application is for Part-Time employment only. Our diverse family of employees welcomes you to apply. We are a small city that gets a lot done, and each member of our team is vital to our success as an organization. We recently asked our employees what they enjoyed most about working for the City of Burlingame, and their responses fell into five general categories: Colleagues Community Location The Work The Benefits Browse the Burlingame Welcome Brochure for more information about why employees love working here or view our City of Burlingame is a Great Place to Work Video: Welcome Brochure City of Burlingame is a Great Place to Work Video For more detailed information regarding the minimum qualifications and essential functions of the position, please review the Communications Dispatcher job description. Job Description URL: https://www.burlingame.org/document_center/Human%20Resources/A-G/Communications%... Ideal Candidate The City of Burlingame Police Department is seeking an enthusiastic, flexible, and service-oriented individual to join our Communications Dispatch team. This is a fantastic career opportunity to work in a small department and play a significant role in all aspects of Communications. Under direction of the communications and records supervisor incumbents receives all incoming calls for emergency and non-emergency police and fire assistance and dispatches required equipment using a computer aided dispatch system as well as performing a variety of general support duties related to Communications. REQUIRED QUALIFICATIONS The ideal candidate will possess the following knowledge, abilities and skills as well as able to pass a thorough background investigation, polygraph and psychological screening. Be willing and able to work Day, Swing and Midnight shifts. Be willing and able to work weekends and holidays. KNOWLEDGE/ABILITIES/SKILLS (The following are a sample of the knowledge/abilities and skills necessary for this position.) Knowledge of: English usage including spelling, grammar and punctuation Modern office procedures and methods. Ability to: Learn to operate and use standard radio and telephone receiving and transmitting equipment Learn department procedures and policies pertaining to the dispatching of city emergency equipment Learn to operate a sophisticated computer aided dispatch system Learn to operate, retain and use geographic features and streets within the area served Learn to effectively elicit information from irate and upset citizens; learn to follow oral and written instructions Learn, retain, and use public safety classification codes and computer commands. Think clearly and use good judgment in dispatching Communicate clearly and concisely with good enunciation orally and clearly in writing Exercise good judgment and make sound decisions in emergency situations Stay calm in emergency situations Establish and maintain cooperative working relationships with citizens, peers, police officers, and employees in other departments Flexibility of work hours and overtime to work various shifts as assigned Stamina, willingness, and endurance for sedentary console operations and dispatching. Reach all consoles and other equipment including teletype, phones Hear alarms, radios, and phones Demonstrate sufficient calm, emotional stability See console screen and TV monitor Sit for long periods of time, several hours at a time. Reach to a height of up to six feet to retrieve reports and audio tapes. Skills: Ability to type 35 net words per minute. Ability to multi-task, gather and disseminate information clearly, accurately and rapidly in urgent situations. Ability to calm irate and hysterical persons. Ability to operate a wide variety of computers, radios and recording equipment. Education: High School Diploma or General Education Development certificate equivalent. Experience: Any combination of experience and training that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way of obtaining this would be prior full-time responsible experience involving public contact, computer usage, and/or heavy telephone traffic. Highly Desirable: Experience in public safety or dealing with stressful, multi-task oriented situations; Telephone, dispatch, and public contact experience; CAD experience Certificates: Must be currently employed as a full-time or part-time dispatcher with a Law Enforcement Agency. If not, the following certificates will be required as part of the application: A valid typing certificate issued within the last year by an educational institution, public agency, or professional service verifying minimum typing speed of at least thirty-five (35) net words per minute with a maximum of nine (9) errors. Typing certificate must be submitted with application to be considered Completion of the California Peace Officer Standards and Training (POST) Entry Level Dispatcher Selection Test Battery. Certificate must be submitted with application to be considered License: Possession of or ability to obtain and maintain a valid Class C driver’s license. SPECIAL REQUIREMENTS Think clearly and use good judgment in dispatching; communicate clearly and concisely with good enunciation orally and clearly in writing; exercise good judgment and make sound decisions in emergency situations; stay calm in emergency situations; establish and maintain cooperative working relationships with citizens, peers, police officers, employees in other departments; flexibility of work hours and overtime to work various shifts as assigned; stamina, willingness and endurance for sedentary console operation and dispatching. Ability to reach all consoles and other equipment including teletype, phone, hear alarms, radios and phones; demonstrate sufficient calm, emotional stability, see console screen and TV monitor; sit for long periods of time, several hours at a time. Benefits Healthy Workplaces/Healthy Families Act: California Paid Sick Leave Benefit, as amended effective 1/1/2024. This benefit accrues at the rate of one hour for every 30 hours worked and is available after 90 days of employment. The maximum use of paid sick leave is 40 hours in a one-year period. There is no cash value associated with benefit. No other benefits are offered. This position is at will and is not part of the City's Civil Service System. There is no guarantee of hours and employment may end at any time. Special Instructions APPLICATION PROCESS This is a continuous recruitment for Per Diem Communications Dispatcher and may close at any time or upon receipt of the first 100 applications. Interested candidates must submit a completed online employment application. Applications submitted without a resume , completed supplemental questions, typing certificate, and POST entry level dispatcher certificate will be considered incomplete and disqualified from this recruitment process. Your responses will be reviewed for appropriate grammar, punctuation, and content. Must be currently employed as a full-time or part-time dispatcher with a Law Enforcement Agency. If not, the following certificates will be required as part of the application: A valid typing certificate issued within the last year by an educational institution, public agency, or professional service verifying minimum typing speed of at least thirty-five (35) net words per minute with a maximum of nine (9) errors. Typing certificate must be submitted with application to be considered Completion of the California Peace Officer Standards and Training (POST) Entry Level Dispatcher Selection Test Battery. Certificate must be submitted with application to be considered SELECTION PROCESS All applications will be reviewed for relevant education, experience, training and other job related qualifications. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in the selection process. Based upon a review of employment applications, supplemental questionnaires, and resumes received, a limited number of the qualified applicants will be invited to continue forward in the recruitment process. Note: The City of Burlingame reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process. PRIOR TO APPOINTMENT Candidates will be required to: pass a thorough background investigation, polygraph and psychological screening. comply with The Immigration Reform and Control Act of 1986 new employees are required to provide proof of identity and authorization to work in the United States at date of hire. present an original social security card. This position is at will and is not part of the City's Civil Service System. There is no guarantee of hours and employment may end at any time. The City of Burlingame is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies, and practices. The duties described in this job announcement are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job announcement does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Closing Date/Time: Until filled or until 100 applicants
Mar 08, 2024
Part Time
The City of Burlingame is accepting applications for the position of Per Diem Communications Dispatcher This application is for Part-Time employment only. Our diverse family of employees welcomes you to apply. We are a small city that gets a lot done, and each member of our team is vital to our success as an organization. We recently asked our employees what they enjoyed most about working for the City of Burlingame, and their responses fell into five general categories: Colleagues Community Location The Work The Benefits Browse the Burlingame Welcome Brochure for more information about why employees love working here or view our City of Burlingame is a Great Place to Work Video: Welcome Brochure City of Burlingame is a Great Place to Work Video For more detailed information regarding the minimum qualifications and essential functions of the position, please review the Communications Dispatcher job description. Job Description URL: https://www.burlingame.org/document_center/Human%20Resources/A-G/Communications%... Ideal Candidate The City of Burlingame Police Department is seeking an enthusiastic, flexible, and service-oriented individual to join our Communications Dispatch team. This is a fantastic career opportunity to work in a small department and play a significant role in all aspects of Communications. Under direction of the communications and records supervisor incumbents receives all incoming calls for emergency and non-emergency police and fire assistance and dispatches required equipment using a computer aided dispatch system as well as performing a variety of general support duties related to Communications. REQUIRED QUALIFICATIONS The ideal candidate will possess the following knowledge, abilities and skills as well as able to pass a thorough background investigation, polygraph and psychological screening. Be willing and able to work Day, Swing and Midnight shifts. Be willing and able to work weekends and holidays. KNOWLEDGE/ABILITIES/SKILLS (The following are a sample of the knowledge/abilities and skills necessary for this position.) Knowledge of: English usage including spelling, grammar and punctuation Modern office procedures and methods. Ability to: Learn to operate and use standard radio and telephone receiving and transmitting equipment Learn department procedures and policies pertaining to the dispatching of city emergency equipment Learn to operate a sophisticated computer aided dispatch system Learn to operate, retain and use geographic features and streets within the area served Learn to effectively elicit information from irate and upset citizens; learn to follow oral and written instructions Learn, retain, and use public safety classification codes and computer commands. Think clearly and use good judgment in dispatching Communicate clearly and concisely with good enunciation orally and clearly in writing Exercise good judgment and make sound decisions in emergency situations Stay calm in emergency situations Establish and maintain cooperative working relationships with citizens, peers, police officers, and employees in other departments Flexibility of work hours and overtime to work various shifts as assigned Stamina, willingness, and endurance for sedentary console operations and dispatching. Reach all consoles and other equipment including teletype, phones Hear alarms, radios, and phones Demonstrate sufficient calm, emotional stability See console screen and TV monitor Sit for long periods of time, several hours at a time. Reach to a height of up to six feet to retrieve reports and audio tapes. Skills: Ability to type 35 net words per minute. Ability to multi-task, gather and disseminate information clearly, accurately and rapidly in urgent situations. Ability to calm irate and hysterical persons. Ability to operate a wide variety of computers, radios and recording equipment. Education: High School Diploma or General Education Development certificate equivalent. Experience: Any combination of experience and training that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way of obtaining this would be prior full-time responsible experience involving public contact, computer usage, and/or heavy telephone traffic. Highly Desirable: Experience in public safety or dealing with stressful, multi-task oriented situations; Telephone, dispatch, and public contact experience; CAD experience Certificates: Must be currently employed as a full-time or part-time dispatcher with a Law Enforcement Agency. If not, the following certificates will be required as part of the application: A valid typing certificate issued within the last year by an educational institution, public agency, or professional service verifying minimum typing speed of at least thirty-five (35) net words per minute with a maximum of nine (9) errors. Typing certificate must be submitted with application to be considered Completion of the California Peace Officer Standards and Training (POST) Entry Level Dispatcher Selection Test Battery. Certificate must be submitted with application to be considered License: Possession of or ability to obtain and maintain a valid Class C driver’s license. SPECIAL REQUIREMENTS Think clearly and use good judgment in dispatching; communicate clearly and concisely with good enunciation orally and clearly in writing; exercise good judgment and make sound decisions in emergency situations; stay calm in emergency situations; establish and maintain cooperative working relationships with citizens, peers, police officers, employees in other departments; flexibility of work hours and overtime to work various shifts as assigned; stamina, willingness and endurance for sedentary console operation and dispatching. Ability to reach all consoles and other equipment including teletype, phone, hear alarms, radios and phones; demonstrate sufficient calm, emotional stability, see console screen and TV monitor; sit for long periods of time, several hours at a time. Benefits Healthy Workplaces/Healthy Families Act: California Paid Sick Leave Benefit, as amended effective 1/1/2024. This benefit accrues at the rate of one hour for every 30 hours worked and is available after 90 days of employment. The maximum use of paid sick leave is 40 hours in a one-year period. There is no cash value associated with benefit. No other benefits are offered. This position is at will and is not part of the City's Civil Service System. There is no guarantee of hours and employment may end at any time. Special Instructions APPLICATION PROCESS This is a continuous recruitment for Per Diem Communications Dispatcher and may close at any time or upon receipt of the first 100 applications. Interested candidates must submit a completed online employment application. Applications submitted without a resume , completed supplemental questions, typing certificate, and POST entry level dispatcher certificate will be considered incomplete and disqualified from this recruitment process. Your responses will be reviewed for appropriate grammar, punctuation, and content. Must be currently employed as a full-time or part-time dispatcher with a Law Enforcement Agency. If not, the following certificates will be required as part of the application: A valid typing certificate issued within the last year by an educational institution, public agency, or professional service verifying minimum typing speed of at least thirty-five (35) net words per minute with a maximum of nine (9) errors. Typing certificate must be submitted with application to be considered Completion of the California Peace Officer Standards and Training (POST) Entry Level Dispatcher Selection Test Battery. Certificate must be submitted with application to be considered SELECTION PROCESS All applications will be reviewed for relevant education, experience, training and other job related qualifications. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in the selection process. Based upon a review of employment applications, supplemental questionnaires, and resumes received, a limited number of the qualified applicants will be invited to continue forward in the recruitment process. Note: The City of Burlingame reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process. PRIOR TO APPOINTMENT Candidates will be required to: pass a thorough background investigation, polygraph and psychological screening. comply with The Immigration Reform and Control Act of 1986 new employees are required to provide proof of identity and authorization to work in the United States at date of hire. present an original social security card. This position is at will and is not part of the City's Civil Service System. There is no guarantee of hours and employment may end at any time. The City of Burlingame is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies, and practices. The duties described in this job announcement are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job announcement does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Closing Date/Time: Until filled or until 100 applicants
TEXAS PARKS AND WILDLIFE
Del Rio, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Maintenance Supervisor I-IV Army 12A, 12H, 12X, 12Z, 18C, 91X, 91Z, 120A, 914A, 915A, 915E, 919A Maintenance Supervisor I-IV Navy AB, BM, BU, CM, CN, DC, EO, FN, HT, MR, SW, 144X, 152X, 510X, 613X, 618X, 623X, 633X, 653X, 711X, 713X, 715X, 721X, 723X, 724X, 731X, 733X, 753X Maintenance Supervisor I-IV Coast Guard BM, DC, MK, BOSN, ENG, MAT, MSSD, MSSE Maintenance Supervisor I-IV Marine Corps 0411, 0629, 1169, 1349, 1371, 2149, 2181, 2891, 3529, 3537, 5959, 5993, 6019, 6391, 1120, 1302, 1310, 2110, 2120, 2125, 2802, 2805, 3510, 5902, 5910, 5950, 5970, 6002, 6004, 6302 Maintenance Supervisor I-IV Air Force 2R1x1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Asa Vermeulen, (830) 313-0681 PHYSICAL WORK ADDRESS: Devils River State Natural Area - Dan Allen Hughes Unit, 15166 Private Road 1500, Del Rio TX 78840 GENERAL DESCRIPTION: This position is to be based at the remote DAH Unit of Devils River State Natural Area located at 15166 Private rd 1500, Del Rio TX 78840, which is located 1 hour (one-way) from Del Rio. Housing is not available at this location. Under the direction of the Site Superintendent, this position performs complex (journey-level) maintenance and construction supervisory work and is responsible for performing the daily operations and maintenance program at Devils River State Natural Area DAH Unit. Performs all phases of maintenance and repair duties with skills in areas such as electrical, carpentry, plumbing, and mechanical for the upkeep and repair of state campgrounds, facilities and equipment. Prepares administrative support functions, responsible for preparing daily, weekly, monthly, quarterly, and annual reports; conducts purchasing activities. Provides for quality visitor services to include public relations, information, interpretive tours and park programs and to maintain effective operations of the site. Serves as the Utility Plant Operator (UPO) and assists in the operation, maintenance and repairs to the Water and Wastewater systems. Responsible for regulatory compliance in all utility operations as required by the Texas Commission on Environmental Quality (TCEQ) and the Texas Parks and Wildlife Department. Operates all types of equipment, including front-end loaders, tractors, power mowers, trimmers, trucks, and other gas operated equipment. Serves as the team leader for the field maintenance specialist staff by providing guidance and leadership, submitting work plans, scheduling work load and assisting with the maintenance and repairs of facilities, grounds and equipment. Serves as DRSNA Del Norte Unit Lead Maintenance Supervisor (UPO) in their absence. Available for emergency call outs as needed. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division, rules, regulations, and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: Three years of facility, equipment or grounds maintenance; Two years experience as a supervisor or team leader, which may include oversight of paid staff, volunteers, or alternative workforce. NOTE: Experience may have occurred concurrently. Licensure: Must possess a valid class "A" Texas Commercial driver's license OR must be able to obtain, within 30 days of employment, a valid class "C" Texas driver's license and convert to a class "A" commercial driver's license within one year of employment; Must possess or be able to obtain, within one year of employment, a class "D" Water and Wastewater license issued by the Texas Commission on Environmental Quality (TCEQ). NOTE: Retention of position contingent upon obtaining and maintaining required license and compliance with the Texas Commission on Environmental Quality's (TCEQ) Criminal Conviction Guidelines. PREFERRED QUALIFICATIONS: Experience: Two years experience in administrative/clerical duties, to include use of computers; Experience in providing customer service; Experience in revenue collection and accountability. Licensure: Possession of a valid Class "A" Texas Commercial Drivers License; Possess a class "D" or higher wastewater license; possess a class "D" or higher water license. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge off general maintenance techniques to facilities, equipment, vehicles, and grounds; Knowledge of office management and administrative processes; Knowledge of cultural and natural resources; Knowledge of park reservations, revenue controls and accounting procedures; Knowledge of park operations and maintenance practices; Skill in the use of mechanized equipment and tools in the maintenance and operations of vehicles and other park-related equipment; Skill in the use of personal computers and various software packages such as MS Word, Excel and Outlook. Skill in using various hand and power tools and other mechanical equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in making independent, sound, and timely decisions; Ability to operate heavy equipment, tractors, trucks; Ability to interact with the public and employees of the agency in a professional manner which includes good telephone techniques, listening skills, and courteous communications both verbally and in writing; Ability to perform physical labor such as cleaning of buildings, the operation of lawn maintenance equipment, tractors, litter collection, and lifting of objects such as bags of cement; Ability to exercise initiative in accomplishing tasks without direct supervision as part of a team; Ability to maintain confidentiality in sensitive matters; Ability to follow agency guidelines, reporting procedures with time schedules; Ability to operate and maintain utility systems in accordance with TCEQ rules and regulations; Ability to conduct all work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work a 40 hour work week including flexible schedules, hours other than 8:00 a.m. to 5:00 p.m., with days off other than Saturday, Sunday and holidays; Required travel 5% with occasional overnight stays; Required to adjust to changing schedules; Required to respond to emergency and on-call situations; Required to perform work outdoors, occasionally in adverse weather conditions; Some light to moderate lifting required; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to pass drug screening prior to employment; Required to pass a previous employment drug testing history verification for all CDL positions held within the past two years; Subject to random, post-accident and reasonable cause testing for the duration of employment; Non-smoking work environment in all State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 6, 2024, 11:59:00 PM
Apr 23, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Maintenance Supervisor I-IV Army 12A, 12H, 12X, 12Z, 18C, 91X, 91Z, 120A, 914A, 915A, 915E, 919A Maintenance Supervisor I-IV Navy AB, BM, BU, CM, CN, DC, EO, FN, HT, MR, SW, 144X, 152X, 510X, 613X, 618X, 623X, 633X, 653X, 711X, 713X, 715X, 721X, 723X, 724X, 731X, 733X, 753X Maintenance Supervisor I-IV Coast Guard BM, DC, MK, BOSN, ENG, MAT, MSSD, MSSE Maintenance Supervisor I-IV Marine Corps 0411, 0629, 1169, 1349, 1371, 2149, 2181, 2891, 3529, 3537, 5959, 5993, 6019, 6391, 1120, 1302, 1310, 2110, 2120, 2125, 2802, 2805, 3510, 5902, 5910, 5950, 5970, 6002, 6004, 6302 Maintenance Supervisor I-IV Air Force 2R1x1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Asa Vermeulen, (830) 313-0681 PHYSICAL WORK ADDRESS: Devils River State Natural Area - Dan Allen Hughes Unit, 15166 Private Road 1500, Del Rio TX 78840 GENERAL DESCRIPTION: This position is to be based at the remote DAH Unit of Devils River State Natural Area located at 15166 Private rd 1500, Del Rio TX 78840, which is located 1 hour (one-way) from Del Rio. Housing is not available at this location. Under the direction of the Site Superintendent, this position performs complex (journey-level) maintenance and construction supervisory work and is responsible for performing the daily operations and maintenance program at Devils River State Natural Area DAH Unit. Performs all phases of maintenance and repair duties with skills in areas such as electrical, carpentry, plumbing, and mechanical for the upkeep and repair of state campgrounds, facilities and equipment. Prepares administrative support functions, responsible for preparing daily, weekly, monthly, quarterly, and annual reports; conducts purchasing activities. Provides for quality visitor services to include public relations, information, interpretive tours and park programs and to maintain effective operations of the site. Serves as the Utility Plant Operator (UPO) and assists in the operation, maintenance and repairs to the Water and Wastewater systems. Responsible for regulatory compliance in all utility operations as required by the Texas Commission on Environmental Quality (TCEQ) and the Texas Parks and Wildlife Department. Operates all types of equipment, including front-end loaders, tractors, power mowers, trimmers, trucks, and other gas operated equipment. Serves as the team leader for the field maintenance specialist staff by providing guidance and leadership, submitting work plans, scheduling work load and assisting with the maintenance and repairs of facilities, grounds and equipment. Serves as DRSNA Del Norte Unit Lead Maintenance Supervisor (UPO) in their absence. Available for emergency call outs as needed. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division, rules, regulations, and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: Three years of facility, equipment or grounds maintenance; Two years experience as a supervisor or team leader, which may include oversight of paid staff, volunteers, or alternative workforce. NOTE: Experience may have occurred concurrently. Licensure: Must possess a valid class "A" Texas Commercial driver's license OR must be able to obtain, within 30 days of employment, a valid class "C" Texas driver's license and convert to a class "A" commercial driver's license within one year of employment; Must possess or be able to obtain, within one year of employment, a class "D" Water and Wastewater license issued by the Texas Commission on Environmental Quality (TCEQ). NOTE: Retention of position contingent upon obtaining and maintaining required license and compliance with the Texas Commission on Environmental Quality's (TCEQ) Criminal Conviction Guidelines. PREFERRED QUALIFICATIONS: Experience: Two years experience in administrative/clerical duties, to include use of computers; Experience in providing customer service; Experience in revenue collection and accountability. Licensure: Possession of a valid Class "A" Texas Commercial Drivers License; Possess a class "D" or higher wastewater license; possess a class "D" or higher water license. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge off general maintenance techniques to facilities, equipment, vehicles, and grounds; Knowledge of office management and administrative processes; Knowledge of cultural and natural resources; Knowledge of park reservations, revenue controls and accounting procedures; Knowledge of park operations and maintenance practices; Skill in the use of mechanized equipment and tools in the maintenance and operations of vehicles and other park-related equipment; Skill in the use of personal computers and various software packages such as MS Word, Excel and Outlook. Skill in using various hand and power tools and other mechanical equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in making independent, sound, and timely decisions; Ability to operate heavy equipment, tractors, trucks; Ability to interact with the public and employees of the agency in a professional manner which includes good telephone techniques, listening skills, and courteous communications both verbally and in writing; Ability to perform physical labor such as cleaning of buildings, the operation of lawn maintenance equipment, tractors, litter collection, and lifting of objects such as bags of cement; Ability to exercise initiative in accomplishing tasks without direct supervision as part of a team; Ability to maintain confidentiality in sensitive matters; Ability to follow agency guidelines, reporting procedures with time schedules; Ability to operate and maintain utility systems in accordance with TCEQ rules and regulations; Ability to conduct all work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work a 40 hour work week including flexible schedules, hours other than 8:00 a.m. to 5:00 p.m., with days off other than Saturday, Sunday and holidays; Required travel 5% with occasional overnight stays; Required to adjust to changing schedules; Required to respond to emergency and on-call situations; Required to perform work outdoors, occasionally in adverse weather conditions; Some light to moderate lifting required; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to pass drug screening prior to employment; Required to pass a previous employment drug testing history verification for all CDL positions held within the past two years; Subject to random, post-accident and reasonable cause testing for the duration of employment; Non-smoking work environment in all State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 6, 2024, 11:59:00 PM
Introduction This examination is being given to fill vacancies in the San Joaquin County Probation Department and to establish an eligible list which may be used to fill future vacancies. The Juvenile Detention Facility is a 24-hour operation. These positions require working rotating shifts which will include weekends and holidays, as well as working overtime. The shifts are: 6:00 am - 6:00 pm; 9:00 am - 9:00 pm; and 6:00 pm - 6:00 am. Pre-Employment Physical, Drug Screen and Background : Potential new hires into this classification are required to successfully pass a pre-employment physical examination, a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible candidate has passed the drug screen, physical and successfully completed the background process. The County pays for the initial drug screen and physical. All qualified candidates must participate in a mandatory orientation and complete the Personal History Statement (PHS), which will be provided at the mandatory orientation. To review the PHS, click on the link to the Peace Officer Standards and Training (POST) forms page - San Joaquin County uses form 2-251: PHS-Peace Officer The San Joaquin County Probation Department, as an integral part of the Justice System, provides safe custodial care for juveniles and upholds public safety by providing prevention, investigation, and supervision services for offenders. We are committed to excellence, professionalism, and integrity as we serve our community. One of Probation's primary goals is to provide evidence-based interventions to our clients to assist them in adopting prosocial behaviors, resulting in reduced recidivism, thereby increasing public safety and reducing victimization. San Joaquin County Probation has a shared set of values. We value excellence, importance of the individual, team concept, ethical conduct, professionalism, importance of community and a safe and healthy environment. This position is represented by the SEIU bargaining unit and will receive salary increases based on the following schedule for a total of 12% through July 2025: Effective July 2024 - 4% Cost of Living Adjustment increase Effective July 2025 - 3% Cost of Living Adjustment increase The following incentives and bonuses may be available for eligible new hires. Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Assigns, trains, supervises, and evaluates the work of subordinate staff. Counsels youthful offenders individually and in groups. Assesses programs and progress. Prepares reports. May prepare and maintain conduct records and reports. Ensures adherence to facility and departmental policies, procedures and rules. Maintains safety, security and discipline for staff, youthful offenders; participates in direct supervision of minors; physically restrains or subdues violent or attacking youthful offenders when appropriate for the safety and protection of themselves and others. Provides for communications between shifts. May distribute medications prescribed by medical professionals in accordance with currently established practice and procedures. Uses computers for detention management and communication. Transports youthful offender offenders when necessary. MINIMUM QUALIFICATIONS Note: Supplemental application must be submitted with employment application. EITHER PATTERN I Experience : One year as a Juvenile Detention Officer with San Joaquin County. OR PATTERN II Education : Completion of sixty semester (or equivalent quarter) units at an accredited college or university, including at least eighteen semester (or equivalent quarter) units in the social or behavioral sciences. AND Experience : Two years of full-time experience in law enforcement, correctional work in a probation or parole agency, detention or residential treatment facility, correctional institution, or supervision of residents in a youth or adult housing program. AND FOR BOTH PATTERNS License : Possession of a valid California driver’s license. Special Requirements : If not already obtai ned prior to appointment, the Juvenile Detention Unit Supervisor must successfully complete all required Juvenile Corrections Officer and Supervisor Core Course training during the first year of appointment as established by the California Board of State and Community Corrections. Employees in this classification are peace officers as defined by Section 830.5 of the Penal Code and must satisfy the State of California criteria for peace officer status. Employees must also conform to all training as well as other requirements including those necessary to hold and maintain peace officer status pursuant to the California Government Code. KNOWLEDGE Knowledge of : California youthful offender justice system; principles and practices of supervision and training; counseling techniques; community interaction and collaborative problem solving; general principles of report writing and composition, basic computer literacy, including personal computer systems and computer software; self-defense and emergency/crisis management techniques. ABILITY Ability to : plan and assign work; establish rapport with youthful offenders; demonstrate clear written and oral skills; relate to a wide variety of socio-economic, cultural and ethnic backgrounds; physically restrain or subdue youthful offenders for the safety of themselves and others; drive safely; train and evaluate subordinates; communicate effectively, both orally and in writing; establish and maintain effective working relationships with others; utilize a variety of office equipment. PHYSICAL/MENTAL REQUIREMENTS Physical and Mental Requirements : Mobility ---constant standing, walking, running, stooping, bending, climbing stairs and lifting of individuals, which require strength, coordination, endurance and agility; driving; Visual --- constant overall vision; constant color perception; constant eye-hand coordination; constant depth perception; frequent reading/close-up work; constant field of vision/peripheral; Dexterity ---frequent repetitive motion and reaching; Hearing/Talking ---constant requirements to hear normal speech; constant hearing on telephone and radio; ability to hear faint sounds; constant talking on telephone/radio. Emotional/Psychological ---constant contact with hostile individuals; frequent exposure to emergency situations; frequent exposure to trauma; grief and death; frequent public contact; frequent decision-making; frequent concentration; Special Requirements ---assignments may require working weekends, nights, and/or overtime; Environmental ---occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Introduction This examination is being given to fill vacancies in the San Joaquin County Probation Department and to establish an eligible list which may be used to fill future vacancies. The Juvenile Detention Facility is a 24-hour operation. These positions require working rotating shifts which will include weekends and holidays, as well as working overtime. The shifts are: 6:00 am - 6:00 pm; 9:00 am - 9:00 pm; and 6:00 pm - 6:00 am. Pre-Employment Physical, Drug Screen and Background : Potential new hires into this classification are required to successfully pass a pre-employment physical examination, a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible candidate has passed the drug screen, physical and successfully completed the background process. The County pays for the initial drug screen and physical. All qualified candidates must participate in a mandatory orientation and complete the Personal History Statement (PHS), which will be provided at the mandatory orientation. To review the PHS, click on the link to the Peace Officer Standards and Training (POST) forms page - San Joaquin County uses form 2-251: PHS-Peace Officer The San Joaquin County Probation Department, as an integral part of the Justice System, provides safe custodial care for juveniles and upholds public safety by providing prevention, investigation, and supervision services for offenders. We are committed to excellence, professionalism, and integrity as we serve our community. One of Probation's primary goals is to provide evidence-based interventions to our clients to assist them in adopting prosocial behaviors, resulting in reduced recidivism, thereby increasing public safety and reducing victimization. San Joaquin County Probation has a shared set of values. We value excellence, importance of the individual, team concept, ethical conduct, professionalism, importance of community and a safe and healthy environment. This position is represented by the SEIU bargaining unit and will receive salary increases based on the following schedule for a total of 12% through July 2025: Effective July 2024 - 4% Cost of Living Adjustment increase Effective July 2025 - 3% Cost of Living Adjustment increase The following incentives and bonuses may be available for eligible new hires. Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Assigns, trains, supervises, and evaluates the work of subordinate staff. Counsels youthful offenders individually and in groups. Assesses programs and progress. Prepares reports. May prepare and maintain conduct records and reports. Ensures adherence to facility and departmental policies, procedures and rules. Maintains safety, security and discipline for staff, youthful offenders; participates in direct supervision of minors; physically restrains or subdues violent or attacking youthful offenders when appropriate for the safety and protection of themselves and others. Provides for communications between shifts. May distribute medications prescribed by medical professionals in accordance with currently established practice and procedures. Uses computers for detention management and communication. Transports youthful offender offenders when necessary. MINIMUM QUALIFICATIONS Note: Supplemental application must be submitted with employment application. EITHER PATTERN I Experience : One year as a Juvenile Detention Officer with San Joaquin County. OR PATTERN II Education : Completion of sixty semester (or equivalent quarter) units at an accredited college or university, including at least eighteen semester (or equivalent quarter) units in the social or behavioral sciences. AND Experience : Two years of full-time experience in law enforcement, correctional work in a probation or parole agency, detention or residential treatment facility, correctional institution, or supervision of residents in a youth or adult housing program. AND FOR BOTH PATTERNS License : Possession of a valid California driver’s license. Special Requirements : If not already obtai ned prior to appointment, the Juvenile Detention Unit Supervisor must successfully complete all required Juvenile Corrections Officer and Supervisor Core Course training during the first year of appointment as established by the California Board of State and Community Corrections. Employees in this classification are peace officers as defined by Section 830.5 of the Penal Code and must satisfy the State of California criteria for peace officer status. Employees must also conform to all training as well as other requirements including those necessary to hold and maintain peace officer status pursuant to the California Government Code. KNOWLEDGE Knowledge of : California youthful offender justice system; principles and practices of supervision and training; counseling techniques; community interaction and collaborative problem solving; general principles of report writing and composition, basic computer literacy, including personal computer systems and computer software; self-defense and emergency/crisis management techniques. ABILITY Ability to : plan and assign work; establish rapport with youthful offenders; demonstrate clear written and oral skills; relate to a wide variety of socio-economic, cultural and ethnic backgrounds; physically restrain or subdue youthful offenders for the safety of themselves and others; drive safely; train and evaluate subordinates; communicate effectively, both orally and in writing; establish and maintain effective working relationships with others; utilize a variety of office equipment. PHYSICAL/MENTAL REQUIREMENTS Physical and Mental Requirements : Mobility ---constant standing, walking, running, stooping, bending, climbing stairs and lifting of individuals, which require strength, coordination, endurance and agility; driving; Visual --- constant overall vision; constant color perception; constant eye-hand coordination; constant depth perception; frequent reading/close-up work; constant field of vision/peripheral; Dexterity ---frequent repetitive motion and reaching; Hearing/Talking ---constant requirements to hear normal speech; constant hearing on telephone and radio; ability to hear faint sounds; constant talking on telephone/radio. Emotional/Psychological ---constant contact with hostile individuals; frequent exposure to emergency situations; frequent exposure to trauma; grief and death; frequent public contact; frequent decision-making; frequent concentration; Special Requirements ---assignments may require working weekends, nights, and/or overtime; Environmental ---occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
JOB SUMMARY This position is responsible for answering emergency and non-emergency calls and for dispatching appropriate personnel. MAJOR DUTIES Operates an intelligent workstation consisting of computer aided dispatch, integrated radio and telephony technology, GIS mapping technology and other related communications equipment to ensure the timely and effective dispatching of emergency and support services. Fields emergency, non-emergency and administrative calls; priorities calls and makes determinations of response requirements. Dispatches police, fire, rescue and other emergency resources. Receives and transmits radio and telephone communications to and from units operating in the field. Monitors public service radio frequencies; remains informed of the location of field personnel. Completes regular and special reports and maintains files, logs and records. Inspects equipment for proper operation and reports malfunctions to supervisor. Collect City utility payments and dispatch City workers. Knowledge of events in community Oversee as well as assist co-workers to provide the best service to citizens. Completes required training. Performs related duties. MINIMUM QUALIFICATIONS Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years. Possession of or ability to readily obtain NCIC/TCIC certification. Possession of or ability to readily obtain TLETS/NLETS certification. Possession of or ability to readily obtain a TCOLE Basic Telecommunicator certification. Must be able to work as a team during stressful situations and major events. Click Here for Full Job Description
Apr 10, 2024
Full Time
JOB SUMMARY This position is responsible for answering emergency and non-emergency calls and for dispatching appropriate personnel. MAJOR DUTIES Operates an intelligent workstation consisting of computer aided dispatch, integrated radio and telephony technology, GIS mapping technology and other related communications equipment to ensure the timely and effective dispatching of emergency and support services. Fields emergency, non-emergency and administrative calls; priorities calls and makes determinations of response requirements. Dispatches police, fire, rescue and other emergency resources. Receives and transmits radio and telephone communications to and from units operating in the field. Monitors public service radio frequencies; remains informed of the location of field personnel. Completes regular and special reports and maintains files, logs and records. Inspects equipment for proper operation and reports malfunctions to supervisor. Collect City utility payments and dispatch City workers. Knowledge of events in community Oversee as well as assist co-workers to provide the best service to citizens. Completes required training. Performs related duties. MINIMUM QUALIFICATIONS Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years. Possession of or ability to readily obtain NCIC/TCIC certification. Possession of or ability to readily obtain TLETS/NLETS certification. Possession of or ability to readily obtain a TCOLE Basic Telecommunicator certification. Must be able to work as a team during stressful situations and major events. Click Here for Full Job Description
Minimum Qualifications Education and/or Equivalent Experience: Masters Degree from an accredited college or university in Mental Health Oriented Science or in a field related to the job, plus three (3) years experience in mental health crisis and trauma counseling, one (1) years of which were in a lead/supervisory capacity. Licenses or Certifications: Licensed Clinical Social Worker ( LCSW ) or Licensed Professional Counselor ( LPC ) or Licensed Marriage and Family Therapist ( LMFT ) Valid Class C Drivers License Notes to Applicants Victim Services supervisors promote the development of employees’ clinical skills and therapeutic frameworks, & modalities through observation, assessment and evaluation and utilize supervisory evidence-based techniques to solve problems. The counselors they supervise provide crisis counseling, advocacy, justice support, safety planning, and information and referrals to victims and witnesses of crime. The supervisor coordinates and monitors daily job assignments of counselors which includes ensuring staffing levels are adequate. The Victim Services Supervisor coordinates and monitors daily job assignments of Victim Services counselors which includes ensuring staffing levels are adequate. They will also promote the development of employees’ clinical skills, therapeutic frameworks, approaches and modalities through observation, assessment and evaluation. The supervisors are expected to utilize evidence-based techniques to solve problems and implement intervention. They will assign projects and monitor task completion for accuracy and effectiveness.In addition, they assist in determining goals, objectives, and resource requirements for Victim Services programs. In the event of a large scale or critical incident, the supervisor provides incident command leadership and preparedness Victim Services within law enforcement is a unique support service employing highly skilled professionals with Master’s degrees in a mental health oriented science. This position requires specific experience and knowledge in mental health issues, trauma, victimology, clinical supervision approaches, operations management/oversight, Critical Incident Command, police operations, vicarious trauma and victim assistance best practices. Additionally, skills such as trauma and crisis counseling, employee development, effective communication and writing skills are necessary. Driving Requirement: This position requires a Valid Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. If you are selected for an interview: Please bring the contact information for at least four (4) references. If you are identified as a top candidate, verification of your education (which may include your official college transcript, high school diploma or GED ) may be required. You must provide proof of education from an accredited organization/institution. When completing the City of Austin employment application: All relevant employment (work/volunteer) must be included in the online application to be considered for this position. A detailed, complete employment application is required. In addition, the resume information must match the information on the application. Please be sure to highlight your lead or supervisory experience. Please be sure to provide job title and employment dates for all jobs. Please include contact information for previous employers. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Incomplete applications will not be considered. Please include contact information from previous employers. Starting salary will be based on overall relevant experience and education. A resume is required but will not substitute for a complete COA application. Please be sure the positions and employment dates listed on your resume match you application. To view the City of Austin Recruitment Video, please click here! CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. To learn more about working with the City of Austin, click here to watch a short video! Pay Range $30.29 - $37.86 Hours Monday - Friday; 9:00 a.m. - 5:00 p.m. (hours & days may vary) On-call for 1 week every 5th week (This position is required to be “on call” outside of the scheduled work day, and may need to respond to “call back” assignments). Job Close Date 05/06/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 715 E. 8th Street Preferred Qualifications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Promotes the development of employees’ clinical skills, therapeutic frameworks, approaches and modalities through observation, assessment and evaluation and utilize supervisory evidence-based techniques to solve problems and implement intervention. Determines goals, objectives and resource requirements for Victim Services programs. Participates in the preparation and monitoring of the division budget. Researches and prepares narrative material for grant proposals, annual reports and other documentation as required and requested. Provides incident command leadership and preparedness for critical incident scenes and disasters. Assigns projects, sets schedules and monitors task completion for timeliness, accuracy and effectiveness. Evaluates program effectiveness to develop improved methods. Evaluates program effectiveness to develop improved methods. Provides the required hours of individual and group clinical supervision to employees pursuing Licensed Clinical Social Worker and Licensed Professional Counselor licensures. Conducts media interviews in collaboration with the Public Information Office. Prepares for and testifies in court as a fact or expert witness. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of supervisory and managerial techniques and principles. Knowledge of counseling, theoretical frameworks, and techniques. Knowledge of mental health issues, trauma, and victimology. Knowledge of Critical Incident Command. Knowledge of police operations and investigative procedures. Knowledge of Victim Assistance best practices. Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in planning and organizing. Skill in trauma and crisis counseling. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to establish and maintain good working relationships with other City employees, external agencies, and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Victim Services Supervisor requires a Master’s degree from an accredited college or university in Mental Health Oriented Science or in a field related to the job, plus three (3) years’ experience in mental health crisis and trauma counseling, one (1) year of which were in a lead/supervisory capacity. Do you meet these qualifications? Yes No * This position requires one of the following: Psychologist, Licensed Clinical Social Worker (LCSW), Licensed Masters Social Worker (LMSW), Licensed Professional Counselor (LPC), Licensed Professional Counselor-I (LPC-I),and/or Licensed Marriage and Family Therapist (LMFT). Do you meet this requirement? Yes No * This position requires a Valid Class C Driver License. Do you have a Valid Class C Driver License or if selected for this position, do you have the ability to acquire a Valid Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * This position will require you to accept "on call assignment" on a rotating basis, for the duration of one week, to provide 24 hours support for both emergency and non-emergency services. While "on call" you will be required to respond to "call back" assignments. Are you willing and able to fulfill this "on call" assignment? Yes No * Describe your supervisory style. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
Apr 23, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Masters Degree from an accredited college or university in Mental Health Oriented Science or in a field related to the job, plus three (3) years experience in mental health crisis and trauma counseling, one (1) years of which were in a lead/supervisory capacity. Licenses or Certifications: Licensed Clinical Social Worker ( LCSW ) or Licensed Professional Counselor ( LPC ) or Licensed Marriage and Family Therapist ( LMFT ) Valid Class C Drivers License Notes to Applicants Victim Services supervisors promote the development of employees’ clinical skills and therapeutic frameworks, & modalities through observation, assessment and evaluation and utilize supervisory evidence-based techniques to solve problems. The counselors they supervise provide crisis counseling, advocacy, justice support, safety planning, and information and referrals to victims and witnesses of crime. The supervisor coordinates and monitors daily job assignments of counselors which includes ensuring staffing levels are adequate. The Victim Services Supervisor coordinates and monitors daily job assignments of Victim Services counselors which includes ensuring staffing levels are adequate. They will also promote the development of employees’ clinical skills, therapeutic frameworks, approaches and modalities through observation, assessment and evaluation. The supervisors are expected to utilize evidence-based techniques to solve problems and implement intervention. They will assign projects and monitor task completion for accuracy and effectiveness.In addition, they assist in determining goals, objectives, and resource requirements for Victim Services programs. In the event of a large scale or critical incident, the supervisor provides incident command leadership and preparedness Victim Services within law enforcement is a unique support service employing highly skilled professionals with Master’s degrees in a mental health oriented science. This position requires specific experience and knowledge in mental health issues, trauma, victimology, clinical supervision approaches, operations management/oversight, Critical Incident Command, police operations, vicarious trauma and victim assistance best practices. Additionally, skills such as trauma and crisis counseling, employee development, effective communication and writing skills are necessary. Driving Requirement: This position requires a Valid Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. If you are selected for an interview: Please bring the contact information for at least four (4) references. If you are identified as a top candidate, verification of your education (which may include your official college transcript, high school diploma or GED ) may be required. You must provide proof of education from an accredited organization/institution. When completing the City of Austin employment application: All relevant employment (work/volunteer) must be included in the online application to be considered for this position. A detailed, complete employment application is required. In addition, the resume information must match the information on the application. Please be sure to highlight your lead or supervisory experience. Please be sure to provide job title and employment dates for all jobs. Please include contact information for previous employers. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). Incomplete applications will not be considered. Please include contact information from previous employers. Starting salary will be based on overall relevant experience and education. A resume is required but will not substitute for a complete COA application. Please be sure the positions and employment dates listed on your resume match you application. To view the City of Austin Recruitment Video, please click here! CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. To learn more about working with the City of Austin, click here to watch a short video! Pay Range $30.29 - $37.86 Hours Monday - Friday; 9:00 a.m. - 5:00 p.m. (hours & days may vary) On-call for 1 week every 5th week (This position is required to be “on call” outside of the scheduled work day, and may need to respond to “call back” assignments). Job Close Date 05/06/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 715 E. 8th Street Preferred Qualifications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Promotes the development of employees’ clinical skills, therapeutic frameworks, approaches and modalities through observation, assessment and evaluation and utilize supervisory evidence-based techniques to solve problems and implement intervention. Determines goals, objectives and resource requirements for Victim Services programs. Participates in the preparation and monitoring of the division budget. Researches and prepares narrative material for grant proposals, annual reports and other documentation as required and requested. Provides incident command leadership and preparedness for critical incident scenes and disasters. Assigns projects, sets schedules and monitors task completion for timeliness, accuracy and effectiveness. Evaluates program effectiveness to develop improved methods. Evaluates program effectiveness to develop improved methods. Provides the required hours of individual and group clinical supervision to employees pursuing Licensed Clinical Social Worker and Licensed Professional Counselor licensures. Conducts media interviews in collaboration with the Public Information Office. Prepares for and testifies in court as a fact or expert witness. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of supervisory and managerial techniques and principles. Knowledge of counseling, theoretical frameworks, and techniques. Knowledge of mental health issues, trauma, and victimology. Knowledge of Critical Incident Command. Knowledge of police operations and investigative procedures. Knowledge of Victim Assistance best practices. Skill in oral and written communications. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in planning and organizing. Skill in trauma and crisis counseling. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to establish and maintain good working relationships with other City employees, external agencies, and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Victim Services Supervisor requires a Master’s degree from an accredited college or university in Mental Health Oriented Science or in a field related to the job, plus three (3) years’ experience in mental health crisis and trauma counseling, one (1) year of which were in a lead/supervisory capacity. Do you meet these qualifications? Yes No * This position requires one of the following: Psychologist, Licensed Clinical Social Worker (LCSW), Licensed Masters Social Worker (LMSW), Licensed Professional Counselor (LPC), Licensed Professional Counselor-I (LPC-I),and/or Licensed Marriage and Family Therapist (LMFT). Do you meet this requirement? Yes No * This position requires a Valid Class C Driver License. Do you have a Valid Class C Driver License or if selected for this position, do you have the ability to acquire a Valid Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * This position will require you to accept "on call assignment" on a rotating basis, for the duration of one week, to provide 24 hours support for both emergency and non-emergency services. While "on call" you will be required to respond to "call back" assignments. Are you willing and able to fulfill this "on call" assignment? Yes No * Describe your supervisory style. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Applications will be accepted until further notice. The Department of Public Works is recruiting for Maintenance and Construction Supervisors II , who are responsible for planning, scheduling, and supervising work crews performing maintenance, repair, and minor construction work on roadways, flood control, solid waste, and other public works facilities. Additionally, these positions have responsibility over major construction projects and a large staff. List may be used to fill positions throughout the San Bernardino County. Applicants should specify all yards on the supplemental questionnaire where they are willing to work in order to maximize their opportunities. For more information, refer to the Maintenance and Construction Supervisor II job description. SALARY AND BENEFITS We offer a competitive salary with bi-annual step increases of approximately 2.5% up to top salary step of $ 87,339.20 annually. In addition to vacation accruals, this position offers: 40 hours of Administrative leave time with a cash-out option AND 40 hours of Annual Leave (no cash out option). CONDITIONS OF EMPLOYMENT License: Must have a valid Class B (or higher) Driver License with a tanker endorsement and no restrictions for air brakes and manual transmission at time of application. Some positions may require a valid California Class A Driver License with appropriate endorsements/restrictions. Positions in Solid Waste require a valid Class C Driver License. Drug Testing: The Department of Transportation (DOT) mandates drug testing of all employees in jobs requiring a Class B or higher license. Incumbents must pass a medical examination and drug test. Employees are subject to random drug testing, as well as drug testing following accidents, promotions, or upon reasonable suspicion. Department of Motor Vehicles requirements: The Department of Motor Vehicles (DMV) requires that all applicants submit a work history for the past 10 years; this information is required at the time of a selection interview. Availability: During critical response situations employees must be able to respond to their assigned road yards within 60 minutes if assigned to valley and desert yards and 45 minutes if assigned to mountain yards. A telephone or other method of immediate communication or contact is required. Employees are subject to 24-hour emergency callbacks. Physical: Incumbents frequently bend, stoop, kneel, work on rough and uneven terrain, are subject to extreme climates, and lift objects weighing up to 50 pounds. Employees are frequently exposed to dust, vapor, hazardous materials, noise, and extremes in temperature or humidity. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements License: A valid Class A or B Driver's License that has a tanker endorsement AND no restrictions for manual transmission and air brakes is required. Class C Driver License is required for Solid Waste positions but the A/B Driver License with endorsements above is desirable. --AND-- Experience: Three (3) years of experience in the construction and maintenance of roadways, flood control facilities, or solid waste landfill operations, which includes one (1) year as a lead worker or supervisor. Note : Supervision or lead worker experience over work release or WEX (work experience) workers is not qualifying. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire by the filing deadline. Applications will be accepted until further notice; recruitment may close at any time once sufficient applications are received . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Mar 08, 2024
Full Time
The Job Applications will be accepted until further notice. The Department of Public Works is recruiting for Maintenance and Construction Supervisors II , who are responsible for planning, scheduling, and supervising work crews performing maintenance, repair, and minor construction work on roadways, flood control, solid waste, and other public works facilities. Additionally, these positions have responsibility over major construction projects and a large staff. List may be used to fill positions throughout the San Bernardino County. Applicants should specify all yards on the supplemental questionnaire where they are willing to work in order to maximize their opportunities. For more information, refer to the Maintenance and Construction Supervisor II job description. SALARY AND BENEFITS We offer a competitive salary with bi-annual step increases of approximately 2.5% up to top salary step of $ 87,339.20 annually. In addition to vacation accruals, this position offers: 40 hours of Administrative leave time with a cash-out option AND 40 hours of Annual Leave (no cash out option). CONDITIONS OF EMPLOYMENT License: Must have a valid Class B (or higher) Driver License with a tanker endorsement and no restrictions for air brakes and manual transmission at time of application. Some positions may require a valid California Class A Driver License with appropriate endorsements/restrictions. Positions in Solid Waste require a valid Class C Driver License. Drug Testing: The Department of Transportation (DOT) mandates drug testing of all employees in jobs requiring a Class B or higher license. Incumbents must pass a medical examination and drug test. Employees are subject to random drug testing, as well as drug testing following accidents, promotions, or upon reasonable suspicion. Department of Motor Vehicles requirements: The Department of Motor Vehicles (DMV) requires that all applicants submit a work history for the past 10 years; this information is required at the time of a selection interview. Availability: During critical response situations employees must be able to respond to their assigned road yards within 60 minutes if assigned to valley and desert yards and 45 minutes if assigned to mountain yards. A telephone or other method of immediate communication or contact is required. Employees are subject to 24-hour emergency callbacks. Physical: Incumbents frequently bend, stoop, kneel, work on rough and uneven terrain, are subject to extreme climates, and lift objects weighing up to 50 pounds. Employees are frequently exposed to dust, vapor, hazardous materials, noise, and extremes in temperature or humidity. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements License: A valid Class A or B Driver's License that has a tanker endorsement AND no restrictions for manual transmission and air brakes is required. Class C Driver License is required for Solid Waste positions but the A/B Driver License with endorsements above is desirable. --AND-- Experience: Three (3) years of experience in the construction and maintenance of roadways, flood control facilities, or solid waste landfill operations, which includes one (1) year as a lead worker or supervisor. Note : Supervision or lead worker experience over work release or WEX (work experience) workers is not qualifying. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. Application Procedure : Please complete and submit the online employment application and supplemental questionnaire by the filing deadline. Applications will be accepted until further notice; recruitment may close at any time once sufficient applications are received . Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Applications will be accepted until filled The Department of Public Works is recruiting for Maintenance and Construction Supervisors I who assign and supervise a crew in the performance of maintenance, repair and minor construction projects on flood control, road, landfill and other facilities. For more information, refer to the Maintenance and Construction Supervisor I job description. Positions exist throughout the County. Candidates willing to work in the Mountain and Desert Yards are especially encouraged to apply. Applicants are encouraged to specify all yards on the supplemental questionnaire where they are willing to work in order to maximize their opportunities. SALARY AND BENEFITS We offer a competitive salary with bi-annual step increases of approximately 2.5% up to top salary step of $ 79,164.80 annually. In addition to vacation accruals, this position offers: 40 hours of Administrative leave time with a cash-out option AND 40 hours of Annual Leave (no cash out option). CONDITIONS OF EMPLOYMENT License: Must have a valid Class B (or higher) Driver License with a tanker endorsement and no restrictions for air brakes and manual transmission at time of application. Some positions may require a valid California Class A Driver License with appropriate endorsements/restrictions. Drug Testing: The Department of Transportation (DOT) mandates drug testing of all employees in jobs requiring a Class B or higher license. Incumbents must pass a medical examination and drug test. Employees are subject to random drug testing, as well as drug testing following accidents, promotions, or upon reasonable suspicion. Department of Motor Vehicles requirements: The Department of Motor Vehicles (DMV) requires that all applicants submit a work history for the past 10 years; this information is required at the time of a selection interview. Availability: During critical response situations employees must be able to respond to their assigned road yards within 60 minutes if assigned to valley and desert yards and 45 minutes if assigned to mountain yards. A telephone or other method of immediate communication or contact is required. Employees are subject to 24-hour emergency callbacks. Physical: Incumbents frequently bend, stoop, kneel, work on rough and uneven terrain, are subject to extreme climates, and lift objects weighing up to 50 pounds. Employees are frequently exposed to dust, vapor, hazardous materials, noise, and extremes in temperature or humidity. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements License: A valid Class A or B Driver's License that has a tanker endorsement AND no restrictions for manual transmission and air brakes is required. Indicate possession of license and endorsements/restrictions in the license area of the application, as well as on the supplemental questionnaire. --AND-- Experience: Three (3) years of experience in the construction and maintenance of roadways, flood control facilities, or solid waste facilities, which includes one (1) year as a lead worker or supervisor. Note : Supervision or lead worker experience over work release or WEX (work experience) workers is not qualifying. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. Application Procedure : Applications will be accepted and processed continuously, until a sufficient number of qualified applications have been received. Apply as soon as possible to ensure consideration for this position, as the recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
Mar 08, 2024
Full Time
The Job Applications will be accepted until filled The Department of Public Works is recruiting for Maintenance and Construction Supervisors I who assign and supervise a crew in the performance of maintenance, repair and minor construction projects on flood control, road, landfill and other facilities. For more information, refer to the Maintenance and Construction Supervisor I job description. Positions exist throughout the County. Candidates willing to work in the Mountain and Desert Yards are especially encouraged to apply. Applicants are encouraged to specify all yards on the supplemental questionnaire where they are willing to work in order to maximize their opportunities. SALARY AND BENEFITS We offer a competitive salary with bi-annual step increases of approximately 2.5% up to top salary step of $ 79,164.80 annually. In addition to vacation accruals, this position offers: 40 hours of Administrative leave time with a cash-out option AND 40 hours of Annual Leave (no cash out option). CONDITIONS OF EMPLOYMENT License: Must have a valid Class B (or higher) Driver License with a tanker endorsement and no restrictions for air brakes and manual transmission at time of application. Some positions may require a valid California Class A Driver License with appropriate endorsements/restrictions. Drug Testing: The Department of Transportation (DOT) mandates drug testing of all employees in jobs requiring a Class B or higher license. Incumbents must pass a medical examination and drug test. Employees are subject to random drug testing, as well as drug testing following accidents, promotions, or upon reasonable suspicion. Department of Motor Vehicles requirements: The Department of Motor Vehicles (DMV) requires that all applicants submit a work history for the past 10 years; this information is required at the time of a selection interview. Availability: During critical response situations employees must be able to respond to their assigned road yards within 60 minutes if assigned to valley and desert yards and 45 minutes if assigned to mountain yards. A telephone or other method of immediate communication or contact is required. Employees are subject to 24-hour emergency callbacks. Physical: Incumbents frequently bend, stoop, kneel, work on rough and uneven terrain, are subject to extreme climates, and lift objects weighing up to 50 pounds. Employees are frequently exposed to dust, vapor, hazardous materials, noise, and extremes in temperature or humidity. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. *Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. Minimum Requirements License: A valid Class A or B Driver's License that has a tanker endorsement AND no restrictions for manual transmission and air brakes is required. Indicate possession of license and endorsements/restrictions in the license area of the application, as well as on the supplemental questionnaire. --AND-- Experience: Three (3) years of experience in the construction and maintenance of roadways, flood control facilities, or solid waste facilities, which includes one (1) year as a lead worker or supervisor. Note : Supervision or lead worker experience over work release or WEX (work experience) workers is not qualifying. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from email addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. Application Procedure : Applications will be accepted and processed continuously, until a sufficient number of qualified applications have been received. Apply as soon as possible to ensure consideration for this position, as the recruitment may close at any time. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change.
City of Grand Prairie, TX
Grand Prairie, Texas, United States
Job Summary Grand Prairie Animal Services serves a rapidly expanding community of over 200,000 people and their pets. Last fiscal year, over 7,500 animals were cared for across both onsite and field operations. As a division, we pride ourselves in being an Ally for the Animals, a Resource for the Community, and having Compassion for All. In the newly created role of Medical Supervisor, you will have the opportunity to continue the development of an exceptional team, set direction and promote operational change for better efficiency and effectiveness, and enhance the veterinary resources available for the public as access to pet care becomes more limited than ever before. If this resonates with you, apply now to join and complete our leadership team at Grand Prairie Animal Services. We offer competitive salaries, comprehensive benefits, and opportunities for career growth and development. Our team is committed to fostering a diverse and inclusive workplace culture, where all employees feel valued and respected. The purpose of this position is to direct vision, coordinate staff, and effectively lead operations for assigned subsects of the Animal Services Division in all matters ranging from day-to-day operations to public safety emergencies. This position oversees Raving Fans customer service, certification, and compliance in line with both state and federal laws, public communications, and life-saving programming. Other duties include holding or facilitating proper state-mandated licensing, responding to citizen inquiries or complaints, and performing other duties as required. Essential Job Functions Supervises personnel by observing and monitoring work tasks; innovatively identifying methods to maximize department's effectiveness and providing feedback to employees accordingly; evaluating work performance; assisting input to correct deficiencies; coordinating training, certification, and continuing education to meet state requirements and internal expectations; scheduling work assignments; and providing input on hiring and disciplinary actions. Quickly responds and modifies operations during times of emergent response that pose a public safety risk or threat to the community's domestic pet population, including but not limited to severe weather events; zoonotic or highly contagious disease outbreaks; and aggressive animals. Provides daily Raving Fans service to citizens by overseeing coordination of assigned operations; ensuring adequate staffing levels to handle responsibilities; answering questions; and handling complaints. Assesses/approves animals for humane euthanasia when necessary. Assists Animal Services Manager with developing, organizing, and implementing activities and action plans to achieve divisional goals and objectives; reviews and proposes modifications to standard operating procedures to ensure efficient and economical use of resources. Facilitates strong relationships with other city departments, local education institutions, outside businesses, community organizations, nonprofits, contracted vendors, and community leaders. Audits, assesses, and troubleshoots animal services software systems and complementing technologies. Maintains inventory, records and equipment; and overseeing interns, volunteers or temporary staff when needed. Overseeing programming and associated staffing, directly or indirectly based on supervisory assignment, in the following areas: Animal Resource Call Center; Social Media Strategy & Operations; PPAC Customer Care & Administrative Support; Contract Administration & Budgetary Recommendations; Invoice Payment & Operating Inventory Coordination; Training, Certification & General Licensing Coordination; Building Maintenance & Asset Coordination; Event Programming & Operations; Foster Programming & Operations; Rescue Programming & Operations; PPAC Admission Strategy & Operations; Coordination/Development of Contracted Veterinarians & Clinics Relations; Onsite Neonatal & Underaged Animal Care; Intensive Care Unit Programming & Onsite Care; Medical Appointment/Drop-off Coordination; Spay/Neuter & Animal Medical Wellness Operations; After-Hours Emergent Animal Medical Care Coordination; Radiation Safety & Operations; Clinic Drug Log & DEA Licensing Coordination; Community Cat Programming; 24/7 Field Service Request Response; Rabies Testing & Quarantine Coordination; Animal Cruelty Investigation & Response; Onsite Animal Population Care; Onsite Animal Routing & Disposition. Performs all duties of subordinate animal services employees when necessary and serves as Acting Animal Services Manager as needed. All other duties as assigned by a direct supervisor within the department. Functional Area Essential Duties Supervises an exceptional team comprised of a Lead Veterinary Technician, (2) Veterinary Technicians, and a Veterinary Assistant.Oversees recruitment, scheduling, and relationship development with contracted veterinarians, both contracted and through community partnerships.Facilitates day-to-day care of onsite underaged animal care as well as animals in critical medical status, including but not limited to those being treated for Panleukopenia or Parvovirus.Works closely with the Operations Development Team to coordinate medical appointments and/or drop-off for animals served through our programs, including but not limited to adoption and foster.Coordinates and oversees on- and off-site spay/neuter operations as well as assignment of staff to ensure proper administration of prescribed medications, both oral and injectable, and general wellness care of the onsite animal population.Ensures on-call duties are properly covered and rotated amongst the Medical Team for after-hours emergency response and, if needed, coordination with the emergency clinic.Functions as Radiation Safety Officer and ensures compliance with state regulations regarding X-ray operations.Maintains clinic drug log as required by DVM in possession of the facility’s DEA license & coordinates any changes in licensing as needed. Minimum Qualifications Work requires a high school diploma or G.E.D. Five years of related experience. Valid Texas Class C Driver's License preferred. Texas Euthanasia Technician Certification or ability to receive certification within 120 days of employment. Ability to read and understand papers, periodicals, journals, manuals, written directions, policies, etc. Typically, this level is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. The physical demands of this position are considered medium in nature. Typically, this means exerting 20 - 50 lbs. occasionally, 10 - 25 lbs. frequently, or up to 10 lbs. constantly. Closing Date/Time: 5/17/2024 5:00 PM Central
Apr 12, 2024
Full Time
Job Summary Grand Prairie Animal Services serves a rapidly expanding community of over 200,000 people and their pets. Last fiscal year, over 7,500 animals were cared for across both onsite and field operations. As a division, we pride ourselves in being an Ally for the Animals, a Resource for the Community, and having Compassion for All. In the newly created role of Medical Supervisor, you will have the opportunity to continue the development of an exceptional team, set direction and promote operational change for better efficiency and effectiveness, and enhance the veterinary resources available for the public as access to pet care becomes more limited than ever before. If this resonates with you, apply now to join and complete our leadership team at Grand Prairie Animal Services. We offer competitive salaries, comprehensive benefits, and opportunities for career growth and development. Our team is committed to fostering a diverse and inclusive workplace culture, where all employees feel valued and respected. The purpose of this position is to direct vision, coordinate staff, and effectively lead operations for assigned subsects of the Animal Services Division in all matters ranging from day-to-day operations to public safety emergencies. This position oversees Raving Fans customer service, certification, and compliance in line with both state and federal laws, public communications, and life-saving programming. Other duties include holding or facilitating proper state-mandated licensing, responding to citizen inquiries or complaints, and performing other duties as required. Essential Job Functions Supervises personnel by observing and monitoring work tasks; innovatively identifying methods to maximize department's effectiveness and providing feedback to employees accordingly; evaluating work performance; assisting input to correct deficiencies; coordinating training, certification, and continuing education to meet state requirements and internal expectations; scheduling work assignments; and providing input on hiring and disciplinary actions. Quickly responds and modifies operations during times of emergent response that pose a public safety risk or threat to the community's domestic pet population, including but not limited to severe weather events; zoonotic or highly contagious disease outbreaks; and aggressive animals. Provides daily Raving Fans service to citizens by overseeing coordination of assigned operations; ensuring adequate staffing levels to handle responsibilities; answering questions; and handling complaints. Assesses/approves animals for humane euthanasia when necessary. Assists Animal Services Manager with developing, organizing, and implementing activities and action plans to achieve divisional goals and objectives; reviews and proposes modifications to standard operating procedures to ensure efficient and economical use of resources. Facilitates strong relationships with other city departments, local education institutions, outside businesses, community organizations, nonprofits, contracted vendors, and community leaders. Audits, assesses, and troubleshoots animal services software systems and complementing technologies. Maintains inventory, records and equipment; and overseeing interns, volunteers or temporary staff when needed. Overseeing programming and associated staffing, directly or indirectly based on supervisory assignment, in the following areas: Animal Resource Call Center; Social Media Strategy & Operations; PPAC Customer Care & Administrative Support; Contract Administration & Budgetary Recommendations; Invoice Payment & Operating Inventory Coordination; Training, Certification & General Licensing Coordination; Building Maintenance & Asset Coordination; Event Programming & Operations; Foster Programming & Operations; Rescue Programming & Operations; PPAC Admission Strategy & Operations; Coordination/Development of Contracted Veterinarians & Clinics Relations; Onsite Neonatal & Underaged Animal Care; Intensive Care Unit Programming & Onsite Care; Medical Appointment/Drop-off Coordination; Spay/Neuter & Animal Medical Wellness Operations; After-Hours Emergent Animal Medical Care Coordination; Radiation Safety & Operations; Clinic Drug Log & DEA Licensing Coordination; Community Cat Programming; 24/7 Field Service Request Response; Rabies Testing & Quarantine Coordination; Animal Cruelty Investigation & Response; Onsite Animal Population Care; Onsite Animal Routing & Disposition. Performs all duties of subordinate animal services employees when necessary and serves as Acting Animal Services Manager as needed. All other duties as assigned by a direct supervisor within the department. Functional Area Essential Duties Supervises an exceptional team comprised of a Lead Veterinary Technician, (2) Veterinary Technicians, and a Veterinary Assistant.Oversees recruitment, scheduling, and relationship development with contracted veterinarians, both contracted and through community partnerships.Facilitates day-to-day care of onsite underaged animal care as well as animals in critical medical status, including but not limited to those being treated for Panleukopenia or Parvovirus.Works closely with the Operations Development Team to coordinate medical appointments and/or drop-off for animals served through our programs, including but not limited to adoption and foster.Coordinates and oversees on- and off-site spay/neuter operations as well as assignment of staff to ensure proper administration of prescribed medications, both oral and injectable, and general wellness care of the onsite animal population.Ensures on-call duties are properly covered and rotated amongst the Medical Team for after-hours emergency response and, if needed, coordination with the emergency clinic.Functions as Radiation Safety Officer and ensures compliance with state regulations regarding X-ray operations.Maintains clinic drug log as required by DVM in possession of the facility’s DEA license & coordinates any changes in licensing as needed. Minimum Qualifications Work requires a high school diploma or G.E.D. Five years of related experience. Valid Texas Class C Driver's License preferred. Texas Euthanasia Technician Certification or ability to receive certification within 120 days of employment. Ability to read and understand papers, periodicals, journals, manuals, written directions, policies, etc. Typically, this level is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. The physical demands of this position are considered medium in nature. Typically, this means exerting 20 - 50 lbs. occasionally, 10 - 25 lbs. frequently, or up to 10 lbs. constantly. Closing Date/Time: 5/17/2024 5:00 PM Central
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Salary Minimum $127,752.00 /Annually- Maximum $148,248.00 /Annually (BPMA) Note: Externals will start at step 1: $61.41/ hour ( $127,752.00 /Annually) Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Report To Deputy Police Chief or designee. Days Off As assigned. Note: Must be willing to do shift work with varied days off and weekends. Department BART Police Department is a progressive agency and has been on the forefront - and in some cases the model approach to training in the areas of fair and impartial policing, bias-based policing, crisis intervention, cultural competence training, and de-escalation training. The mission of the BART Police Department is to ensure a safe environment within our transit system, reduce crime through a highly visible police presence, and proactive enforcement of the law, and to promote public confidence by working in partnership with our stakeholders and the communities we serve. Current Assignment The selected candidate for this position will be responsible for supervising and coordinating the Revenue Protection Unit who protect District Cash and Treasury personnel and assets during transport and collection, handling and stocking of cash from coin changers and fare machines at stations, and at the District's Cash Handling Building. This position will be responsible for supervising Revenue Protection Guards in the field and will work closely with other law enforcement personnel. Selection Process This position is represented by the BART Police Management Association. Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The selection process will include 3 phases. Candidates must pass each phase of the process to move on to the next phase. Phase 1: Minimum Qualification Screening. Phase 2: Panel Oral Board Interviews. Phase 3: Police Chief's interview if successful in Panel Oral Boards. ** Please note that the entire selection process may take up to 6 months to one year. ** The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as requested and/or required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include an extensive background check and successful completion of a polygraph exam. (Does not apply to current full-time BART Police Department employees unless specific job requires additional evaluations). If selected to proceed in the background investigative phase of the process, you will be asked to provide some essential documents. The following are some of the documents you may be asked to provide naturalization/citizenship papers, birth certificates, school transcripts, proof of selective service (men only), DMV driving history documents, proof of automobile insurance, marriage or divorce certificates (if applicable), and POST certificates (if applicable). The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Plans, organizes, and supervises Revenue Protection Guards responsible for protecting District cash and the Treasury personnel who transport, handle, collect and stock the cash. Reviews and evaluates the performance of Revenue Protection staff and administers and documents disciplinary actions as required; approves leave requests and adjusts schedules to ensure adequate coverage. Advises Revenue Protection Guards on methods and procedures of revenue protection and implements changes to operating procedures as necessary. Ensures all rules, policies, regulations, orders, and laws applicable to the Revenue Protection group are followed and works with Police Department command staff to address major issues. Conducts first-line investigations of a various types of incidents and involves other Police Department and/or District staff as needed. Serves as liaison for the Police Department with other divisions, departments, and outside agencies, including providing for all needed coordination with the Treasury Department. Coordinates with training staff to provide appropriate training and development for subordinates. Handles and responds to inquiries and complaints from the community and/or other District departments. Performs related duties as assigned. Minimum Qualifications EITHER Experience : Current employment and a minimum of two (2) years of full-time experience as a Revenue Protection Guard with the San Francisco Bay Area Rapid Transit District. OR Education : Possession of a high school diploma, GED or recognized equivalent. Experience : The equivalent of four (4) years of full-time experience in security and protective services, which included at least two (2) years of lead experience. Other Requirements : Must have Certification in Firearms and Arrest Training. Must be able to pass a background investigation, including psychiatric examination, fingerprinting and polygraph. Must possess physical strength and ability to subdue and apprehend persons attacking the treasury crew or vehicles. Must be at least 21 years old at appointment. Must pass an 832 Penal Code (arrest/control) and firearms course, as well as qualify every six months at Department range programs. Must be able to work various shifts, weekends, holidays, and overtime. Knowledge and Skills Knowledge of : Principles, practices, techniques, and equipment of revenue collection and protection services and activities. Principles and practices of supervision, including work assignment, review, training, and motivation. Locations and characteristics of District stations, fare collection, cash handling and related facilities and devices. Legally required conditions for drawing and using firearms. Operation, cleaning, maintenance, and safe handling of firearms. Techniques for observation and surveillance on security assessments. Conditions under which to initiate emergency action. Procedures and terminology for radio and telephone police communications. Skill in : Planning, organizing, assigning, directing, reviewing, and evaluating the work of assigned staff. Training and motivating personnel. Implementing, and interpreting policies, procedures, goals, objectives, and work standards. Analyzing problems, evaluating alternatives, and recommending solutions. Exercising initiative and independent judgment within established guidelines. Observing people and activity to assess security conditions. Operating firearms accurately and responsibly. Dealing tactfully and authoritatively with patrons and the general public, including hostile, abusive, and disorderly people. Remaining calm and making rational decisions in dangerous/emergency situations. Operating alarm and security systems, radios, videos, and telephones. Reading maps and planning and varying transport routes for security. Operating motor vehicles safely, including armored trucks, transport vans and semi-tractor trailers. Keeping records and writing reports. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Miscellaneous Members - Classic) 2% @ 62 (Miscellaneous Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 10 observed holidays and 3 floating holidays Life Insurance may be available through employee union Survivor Benefits through BART Short-Term and Long-Term Disability Insurance may be available through employee union Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 5/19/2024 11:59 PM Pacific
Apr 30, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Salary Minimum $127,752.00 /Annually- Maximum $148,248.00 /Annually (BPMA) Note: Externals will start at step 1: $61.41/ hour ( $127,752.00 /Annually) Who May Apply All current BART employees and qualified individuals who are not yet BART employees. Report To Deputy Police Chief or designee. Days Off As assigned. Note: Must be willing to do shift work with varied days off and weekends. Department BART Police Department is a progressive agency and has been on the forefront - and in some cases the model approach to training in the areas of fair and impartial policing, bias-based policing, crisis intervention, cultural competence training, and de-escalation training. The mission of the BART Police Department is to ensure a safe environment within our transit system, reduce crime through a highly visible police presence, and proactive enforcement of the law, and to promote public confidence by working in partnership with our stakeholders and the communities we serve. Current Assignment The selected candidate for this position will be responsible for supervising and coordinating the Revenue Protection Unit who protect District Cash and Treasury personnel and assets during transport and collection, handling and stocking of cash from coin changers and fare machines at stations, and at the District's Cash Handling Building. This position will be responsible for supervising Revenue Protection Guards in the field and will work closely with other law enforcement personnel. Selection Process This position is represented by the BART Police Management Association. Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The selection process will include 3 phases. Candidates must pass each phase of the process to move on to the next phase. Phase 1: Minimum Qualification Screening. Phase 2: Panel Oral Board Interviews. Phase 3: Police Chief's interview if successful in Panel Oral Boards. ** Please note that the entire selection process may take up to 6 months to one year. ** The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as requested and/or required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include an extensive background check and successful completion of a polygraph exam. (Does not apply to current full-time BART Police Department employees unless specific job requires additional evaluations). If selected to proceed in the background investigative phase of the process, you will be asked to provide some essential documents. The following are some of the documents you may be asked to provide naturalization/citizenship papers, birth certificates, school transcripts, proof of selective service (men only), DMV driving history documents, proof of automobile insurance, marriage or divorce certificates (if applicable), and POST certificates (if applicable). The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Plans, organizes, and supervises Revenue Protection Guards responsible for protecting District cash and the Treasury personnel who transport, handle, collect and stock the cash. Reviews and evaluates the performance of Revenue Protection staff and administers and documents disciplinary actions as required; approves leave requests and adjusts schedules to ensure adequate coverage. Advises Revenue Protection Guards on methods and procedures of revenue protection and implements changes to operating procedures as necessary. Ensures all rules, policies, regulations, orders, and laws applicable to the Revenue Protection group are followed and works with Police Department command staff to address major issues. Conducts first-line investigations of a various types of incidents and involves other Police Department and/or District staff as needed. Serves as liaison for the Police Department with other divisions, departments, and outside agencies, including providing for all needed coordination with the Treasury Department. Coordinates with training staff to provide appropriate training and development for subordinates. Handles and responds to inquiries and complaints from the community and/or other District departments. Performs related duties as assigned. Minimum Qualifications EITHER Experience : Current employment and a minimum of two (2) years of full-time experience as a Revenue Protection Guard with the San Francisco Bay Area Rapid Transit District. OR Education : Possession of a high school diploma, GED or recognized equivalent. Experience : The equivalent of four (4) years of full-time experience in security and protective services, which included at least two (2) years of lead experience. Other Requirements : Must have Certification in Firearms and Arrest Training. Must be able to pass a background investigation, including psychiatric examination, fingerprinting and polygraph. Must possess physical strength and ability to subdue and apprehend persons attacking the treasury crew or vehicles. Must be at least 21 years old at appointment. Must pass an 832 Penal Code (arrest/control) and firearms course, as well as qualify every six months at Department range programs. Must be able to work various shifts, weekends, holidays, and overtime. Knowledge and Skills Knowledge of : Principles, practices, techniques, and equipment of revenue collection and protection services and activities. Principles and practices of supervision, including work assignment, review, training, and motivation. Locations and characteristics of District stations, fare collection, cash handling and related facilities and devices. Legally required conditions for drawing and using firearms. Operation, cleaning, maintenance, and safe handling of firearms. Techniques for observation and surveillance on security assessments. Conditions under which to initiate emergency action. Procedures and terminology for radio and telephone police communications. Skill in : Planning, organizing, assigning, directing, reviewing, and evaluating the work of assigned staff. Training and motivating personnel. Implementing, and interpreting policies, procedures, goals, objectives, and work standards. Analyzing problems, evaluating alternatives, and recommending solutions. Exercising initiative and independent judgment within established guidelines. Observing people and activity to assess security conditions. Operating firearms accurately and responsibly. Dealing tactfully and authoritatively with patrons and the general public, including hostile, abusive, and disorderly people. Remaining calm and making rational decisions in dangerous/emergency situations. Operating alarm and security systems, radios, videos, and telephones. Reading maps and planning and varying transport routes for security. Operating motor vehicles safely, including armored trucks, transport vans and semi-tractor trailers. Keeping records and writing reports. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Miscellaneous Members - Classic) 2% @ 62 (Miscellaneous Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 10 observed holidays and 3 floating holidays Life Insurance may be available through employee union Survivor Benefits through BART Short-Term and Long-Term Disability Insurance may be available through employee union Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 5/19/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Information Technology Supervisor T his recruitment is open to the public beginning Tuesday, April 30, 2024 for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 p.m. (Pacific Time) on the day the Department's needs are met. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill a current vacancy with the Sheriff-Coroner Department. The eligible list established may also be used to fill positions in similar/or lower classifications . THE OPPORTUNITY The Sheriff's Department is looking to fill an IT Supervisor to oversee the department’s Network team. The position will include planning, supporting, and managing all network devices for the Sheriff's support systems. Supervise a unit of Network staff responsible for designing, implementing, and maintaining an enterprise network to meet the department strategies and requirements. Oversee and directs work unit quality assurances activities. The IT Supervisor will provide professional support for information systems projects; assists in monitoring vendor performance to ensure compliance with County standards and specifications, interfaces with clients to define project scope and review project activities, recommendations, and outcomes. Also responsible for implementing security requirements and federal mandates that requires increase security on law enforcement network. DESIRABLE QUALIFICATIONS Experience in a Public Safety Agency such as Police, Fire or Emergency Management. In-depth knowledge of LAN/WAN communications, network hardware's such as Cisco routers, wireless access point, Ethernet switches, bridges, gateways, and firewalls. Design, configure and implement end-to-end Cisco networks using best practices. Administer Cisco networks as well as related network systems and software, including design, installation, configuration, support, optimization and administration of associated department network infrastructure and applications. Resolve end-to-end systems and network issues. Resolve end-user 2nd and 3rd tier support for department and enterprise-wide network systems and applications, coordinate with vendors as necessary to identify issues & determine proper resolution. Coordinate and manage Cisco installations, migrations, and troubleshooting. Document successful implementation techniques. Coordinate and administer large complex information technology projects. Gather and evaluate information to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Configure, test, maintain, troubleshoot, and repair complex data, voice, and video network equipment. Troubleshoot a variety of technical network systems hardware and software problems, identify, and recommend alternative technical solutions, and respond appropriately to user requests. Plan and evaluate new network systems and equipment. Plan, organize, prioritize and process work to ensure that deadlines are met. Adapt quickly to changes in policies, procedures, assignments, and work locations. Communicate effectively both in orally and in writing for technical and non-technical audiences. Minimum of 5 years of progressively responsible systems project administration and management in the context of complex moderate to large scale systems environments including approximately one year at a leadership level. Minimum 5 years' experience in Cisco network solutions. A background in performance tuning, script programming, and troubleshooting is highly desirable. Interpersonal & Analytical Skills: Works well in a team environment. Handle concurrent or multiple tasks/projects efficiently. Ability to develop technical documentation and procedures. Communicate effectively orally and in writing. Highly motivated, with the ability to work under pressure, analyze problems, propose solutions, and drive issues to resolution and deal with changing priorities is highly desirable. Enthusiasm and the ability to positively motivate a team. Sophisticated communication and conflict resolution skills. Technical expertise, a vision of the big technological picture A customer service orientation to internal and external customers. Leadership | Management Skills Leading a high performance, results-oriented team to implement organizational goals while balancing competing needs and objectives. Ability to train staff on complex procurement processes and develop training programs. Employee coaching, accountability, and administering discipline in a fair and consistent manner in consultation. Utilizing good judgment and diplomacy which support the mission of the Department in dealing with difficult and sensitive situations. Strategic Planning | Analytical Skills Develops and recommends work unit goals, objectives, policies and procedures; maintains procedure manuals and other unit documentation; plans and prioritizes work strategies for self and subordinates; creates workflow processes; and identifies and recommends staffing changes in response to workload requirements. Assists in administering and monitoring departmental budgets; tracks and monitors expenditures for assigned areas; researches costs for new hardware, software and other items and prepares reports and recommendations. Working independently and managing time wisely and effectively prioritizing multiple competing tasks; meeting Departmental and project goals and deadlines by prioritizing workload and projects. Preparing clear and concise project and asset management plans and documents, reports of work performed, and other written materials. MINIMUM QUALIFICATIONS Note: Technology discipline-based knowledge and ability requirements may differ, and are subject to area of assignment. Knowledge of: Principles and practices of public administration; including, budgeting, staff development, customer service and human resource management Principles and practices of supervision and leadership Computer hardware and software systems similar to those being used by the hiring department, including business applications, operating systems, and network systems Project management principles and techniques Principles, methods and techniques used in designing, developing, testing and implementing information technology applications, systems and networks Advanced operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program Advanced information technology development lifecycle and design principles Advanced methods and techniques of evaluating business need requirements to provide technology solutions Database concepts Operational characteristics of local and wide area network systems Operational characteristics of communication systems, equipment and devices Principles and methods of troubleshooting computer hardware, software and network problems Principles and practices of customer service Methods and techniques of developing and presenting technical documentation and training materials Ability to: Supervise a unit of subordinate employees who perform professional information technology work Develop work plans and methods to ensure that assigned work areas are functioning in the most effective and efficient manner Develop and maintain comprehensive procedures manuals and documentation Assist with development and administration of the budget for the assigned unit Perform professional level applications, systems and network analysis and administration duties Coordinate and administer a variety of information technology projects Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Communicate technical information to a wide variety of users Interpret and apply complex and technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work Click here to view the class specification/job description. Education and Experience College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of the required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience. College level education or training beyond a bachelor's degree, which is directly related to the competencies and attributes required of the position, may be substituted for up to an additional year of required experience at the same rate identified above. Three years performing at a level that is comparable to an Orange County class of Senior IT Professional in a specific discipline. License/Certification Depending upon assignment, some positions in this class may require possession of a valid California driver's license, Class C or higher. Special Requirements Depending upon assignment, demonstrated professional level competency and/or certification pertaining to the information technologies used by the appointing department may be required. PHYSICAL, MENTAL, ENVIRONMENTAL and WORKING CONDITIONS Physical and Mental Requirements Frequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; infrequent pushing/pulling; infrequent bending, kneeling, squatting and crawling; infrequent lifting up to 25 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone. Additional physical/mental requirements or frequencies may be required, depending upon assignment. Environmental and Working Conditions Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include high levels of noise, dust and/or unpleasant odors. Occasional early morning, evening, holiday and/or weekend work may be required. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Application Appraisal Panel |Application Rating (Refer/Non-Refer):An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Interview | SOI (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on line applications. Application information must be current, succinct and related to the requirements in this job announcement. Click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Click here for additional Frequently Asked Questions For specific information pertaining to this recruitment, contact Maria Cervantes at 714-834-5624 or email at Mcervantes@ocsheriff.gov . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages, applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
May 01, 2024
Full Time
CAREER DESCRIPTION Information Technology Supervisor T his recruitment is open to the public beginning Tuesday, April 30, 2024 for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 p.m. (Pacific Time) on the day the Department's needs are met. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill a current vacancy with the Sheriff-Coroner Department. The eligible list established may also be used to fill positions in similar/or lower classifications . THE OPPORTUNITY The Sheriff's Department is looking to fill an IT Supervisor to oversee the department’s Network team. The position will include planning, supporting, and managing all network devices for the Sheriff's support systems. Supervise a unit of Network staff responsible for designing, implementing, and maintaining an enterprise network to meet the department strategies and requirements. Oversee and directs work unit quality assurances activities. The IT Supervisor will provide professional support for information systems projects; assists in monitoring vendor performance to ensure compliance with County standards and specifications, interfaces with clients to define project scope and review project activities, recommendations, and outcomes. Also responsible for implementing security requirements and federal mandates that requires increase security on law enforcement network. DESIRABLE QUALIFICATIONS Experience in a Public Safety Agency such as Police, Fire or Emergency Management. In-depth knowledge of LAN/WAN communications, network hardware's such as Cisco routers, wireless access point, Ethernet switches, bridges, gateways, and firewalls. Design, configure and implement end-to-end Cisco networks using best practices. Administer Cisco networks as well as related network systems and software, including design, installation, configuration, support, optimization and administration of associated department network infrastructure and applications. Resolve end-to-end systems and network issues. Resolve end-user 2nd and 3rd tier support for department and enterprise-wide network systems and applications, coordinate with vendors as necessary to identify issues & determine proper resolution. Coordinate and manage Cisco installations, migrations, and troubleshooting. Document successful implementation techniques. Coordinate and administer large complex information technology projects. Gather and evaluate information to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Configure, test, maintain, troubleshoot, and repair complex data, voice, and video network equipment. Troubleshoot a variety of technical network systems hardware and software problems, identify, and recommend alternative technical solutions, and respond appropriately to user requests. Plan and evaluate new network systems and equipment. Plan, organize, prioritize and process work to ensure that deadlines are met. Adapt quickly to changes in policies, procedures, assignments, and work locations. Communicate effectively both in orally and in writing for technical and non-technical audiences. Minimum of 5 years of progressively responsible systems project administration and management in the context of complex moderate to large scale systems environments including approximately one year at a leadership level. Minimum 5 years' experience in Cisco network solutions. A background in performance tuning, script programming, and troubleshooting is highly desirable. Interpersonal & Analytical Skills: Works well in a team environment. Handle concurrent or multiple tasks/projects efficiently. Ability to develop technical documentation and procedures. Communicate effectively orally and in writing. Highly motivated, with the ability to work under pressure, analyze problems, propose solutions, and drive issues to resolution and deal with changing priorities is highly desirable. Enthusiasm and the ability to positively motivate a team. Sophisticated communication and conflict resolution skills. Technical expertise, a vision of the big technological picture A customer service orientation to internal and external customers. Leadership | Management Skills Leading a high performance, results-oriented team to implement organizational goals while balancing competing needs and objectives. Ability to train staff on complex procurement processes and develop training programs. Employee coaching, accountability, and administering discipline in a fair and consistent manner in consultation. Utilizing good judgment and diplomacy which support the mission of the Department in dealing with difficult and sensitive situations. Strategic Planning | Analytical Skills Develops and recommends work unit goals, objectives, policies and procedures; maintains procedure manuals and other unit documentation; plans and prioritizes work strategies for self and subordinates; creates workflow processes; and identifies and recommends staffing changes in response to workload requirements. Assists in administering and monitoring departmental budgets; tracks and monitors expenditures for assigned areas; researches costs for new hardware, software and other items and prepares reports and recommendations. Working independently and managing time wisely and effectively prioritizing multiple competing tasks; meeting Departmental and project goals and deadlines by prioritizing workload and projects. Preparing clear and concise project and asset management plans and documents, reports of work performed, and other written materials. MINIMUM QUALIFICATIONS Note: Technology discipline-based knowledge and ability requirements may differ, and are subject to area of assignment. Knowledge of: Principles and practices of public administration; including, budgeting, staff development, customer service and human resource management Principles and practices of supervision and leadership Computer hardware and software systems similar to those being used by the hiring department, including business applications, operating systems, and network systems Project management principles and techniques Principles, methods and techniques used in designing, developing, testing and implementing information technology applications, systems and networks Advanced operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology program Advanced information technology development lifecycle and design principles Advanced methods and techniques of evaluating business need requirements to provide technology solutions Database concepts Operational characteristics of local and wide area network systems Operational characteristics of communication systems, equipment and devices Principles and methods of troubleshooting computer hardware, software and network problems Principles and practices of customer service Methods and techniques of developing and presenting technical documentation and training materials Ability to: Supervise a unit of subordinate employees who perform professional information technology work Develop work plans and methods to ensure that assigned work areas are functioning in the most effective and efficient manner Develop and maintain comprehensive procedures manuals and documentation Assist with development and administration of the budget for the assigned unit Perform professional level applications, systems and network analysis and administration duties Coordinate and administer a variety of information technology projects Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Communicate technical information to a wide variety of users Interpret and apply complex and technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work Click here to view the class specification/job description. Education and Experience College level education or training directly related to the competencies and attributes required of the position may be substituted for up to one year of the required experience at the rate of three semester units or the equivalent, equaling one month of experience and one hour of training equaling one hour of experience. College level education or training beyond a bachelor's degree, which is directly related to the competencies and attributes required of the position, may be substituted for up to an additional year of required experience at the same rate identified above. Three years performing at a level that is comparable to an Orange County class of Senior IT Professional in a specific discipline. License/Certification Depending upon assignment, some positions in this class may require possession of a valid California driver's license, Class C or higher. Special Requirements Depending upon assignment, demonstrated professional level competency and/or certification pertaining to the information technologies used by the appointing department may be required. PHYSICAL, MENTAL, ENVIRONMENTAL and WORKING CONDITIONS Physical and Mental Requirements Frequent standing or sitting for extended periods; frequent walking; occasional driving may be required, depending upon assignment; infrequent pushing/pulling; infrequent bending, kneeling, squatting and crawling; infrequent lifting up to 25 pounds; constant use of good overall vision for reading/close up work; infrequent use of color perception and occasional eye/hand coordination; frequent repetitive motion from writing and using a computer keyboard; occasional grasping, holding and reaching; frequent hearing/talking to others on the telephone and in person; frequent decision making and concentration; occasional public contact; occasional working alone. Additional physical/mental requirements or frequencies may be required, depending upon assignment. Environmental and Working Conditions Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include high levels of noise, dust and/or unpleasant odors. Occasional early morning, evening, holiday and/or weekend work may be required. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Application Appraisal Panel |Application Rating (Refer/Non-Refer):An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Interview | SOI (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on line applications. Application information must be current, succinct and related to the requirements in this job announcement. Click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Click here for additional Frequently Asked Questions For specific information pertaining to this recruitment, contact Maria Cervantes at 714-834-5624 or email at Mcervantes@ocsheriff.gov . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages, applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous