STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Apr 22, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
CITY OF RIVERSIDE, CA
Riverside, CA, United States
The Position The City of Riverside, Innovation and Technology Department (IT) is accepting applications for the position of Innovation and Technology Analyst II to fill one (1) vacancy in the Applications Division. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to twelve (12) months. Under general supervision, an Innovation and Technology Analyst II will perform a variety of complex professional, technical and analytical duties in the areas of programming, testing, troubleshooting, installation, implementation, documentation and maintenance of assigned systems, databases, programs and applications; and perform other duties as assigned. Work Performed Typical duties may include, but are not limited to, the following: Perform complex system analysis in the design, development, implementation, and maintenance of information systems, networks, servers, supporting hardware and software applications. Provide advanced technical assistance to system users in accordance with applicable information systems policies, procedures, methods and techniques. Participate in evaluating, planning, implementing and integrating new systems and current system upgrades. Prepare and design complex technical reports through database and report writing tools. Develop time management tasks as they relate to a project implementation. Perform research, gather costing information, vendor quotes and recommend hardware and software based on current or new City standards. Develop and produce system documentation, instructional and procedural manuals. Coordinate and conduct training for client users on assigned systems, applications, or other special projects. Work with administration and propose enhancements to improve services, policies, and procedures. Maintain effective and professional relationships with vendors and their technical support personnel. Qualifications Option I Education: Equivalent to a Bachelor's Degree in Computer Science, Information Systems, or closely related field. Experience: Two years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field. Option II Education: Equivalent to an Associate's Degree in Computer Science, Information Systems, or closely related field. Experience: Four years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field. Option III Education: High School graduation or satisfactory equivalent (GED). Experience: Six years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field. Highly Desired Qualifications: Two years of experience in full-stack development Two years of experience in the design, implementation, testing, and deployment of enterprise-scale Drupal web applications Strong knowledge of Drupal core concepts, module development, theming, and custom site-building Two years of experience in supporting DevOps deployment and automation of continuous integration for consistent and repeatable higher-quality deliverables Hands-on experience in building/implementing cloud platforms/applications on the AWS platform. Experience in AWS Compute (EC2, EMR), AWS Storage (S3, EBS), AWS Databases (RDS, DynamoDB) Understanding of Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services. Experience integrating open-source and third-party applications into existing systems. Necessary Special Requirement: Possession of an appropriate, valid, class "C" California Motor Vehicle Operator's License. Must be able to successfully pass an extensive police background. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. Positions that require, or may require, a California Commercial Driver's License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/ physical examination . NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
Apr 19, 2024
Full Time
The Position The City of Riverside, Innovation and Technology Department (IT) is accepting applications for the position of Innovation and Technology Analyst II to fill one (1) vacancy in the Applications Division. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to twelve (12) months. Under general supervision, an Innovation and Technology Analyst II will perform a variety of complex professional, technical and analytical duties in the areas of programming, testing, troubleshooting, installation, implementation, documentation and maintenance of assigned systems, databases, programs and applications; and perform other duties as assigned. Work Performed Typical duties may include, but are not limited to, the following: Perform complex system analysis in the design, development, implementation, and maintenance of information systems, networks, servers, supporting hardware and software applications. Provide advanced technical assistance to system users in accordance with applicable information systems policies, procedures, methods and techniques. Participate in evaluating, planning, implementing and integrating new systems and current system upgrades. Prepare and design complex technical reports through database and report writing tools. Develop time management tasks as they relate to a project implementation. Perform research, gather costing information, vendor quotes and recommend hardware and software based on current or new City standards. Develop and produce system documentation, instructional and procedural manuals. Coordinate and conduct training for client users on assigned systems, applications, or other special projects. Work with administration and propose enhancements to improve services, policies, and procedures. Maintain effective and professional relationships with vendors and their technical support personnel. Qualifications Option I Education: Equivalent to a Bachelor's Degree in Computer Science, Information Systems, or closely related field. Experience: Two years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field. Option II Education: Equivalent to an Associate's Degree in Computer Science, Information Systems, or closely related field. Experience: Four years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field. Option III Education: High School graduation or satisfactory equivalent (GED). Experience: Six years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field. Highly Desired Qualifications: Two years of experience in full-stack development Two years of experience in the design, implementation, testing, and deployment of enterprise-scale Drupal web applications Strong knowledge of Drupal core concepts, module development, theming, and custom site-building Two years of experience in supporting DevOps deployment and automation of continuous integration for consistent and repeatable higher-quality deliverables Hands-on experience in building/implementing cloud platforms/applications on the AWS platform. Experience in AWS Compute (EC2, EMR), AWS Storage (S3, EBS), AWS Databases (RDS, DynamoDB) Understanding of Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services. Experience integrating open-source and third-party applications into existing systems. Necessary Special Requirement: Possession of an appropriate, valid, class "C" California Motor Vehicle Operator's License. Must be able to successfully pass an extensive police background. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. Positions that require, or may require, a California Commercial Driver's License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/ physical examination . NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Apr 22, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
City of Portland, Oregon
Portland, Oregon, United States
The Position J ob Appointment: Regular, Full time Work Schedule: Monday - Friday, 8am-5pm. Alternate schedule may be available. Work Location: This position has an exception to work primarily remote. However, there will be instances when it is necessary to come onsite for work. Advance notice will be provided, when at all possible. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefit tab for an overview of benefit for this position Union Representation: This position is represented by Professional Technical Employees, Local 17 (PROTEC17). To view this labor agreement, please click here . Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a cover letter, resume and a writing sample. Position Summary Join our dynamic eGov Digital Services Program in the City of Portland and be at the forefront of transforming how City Government interacts with technology and services. This role is an exciting opportunity to create impactful content that enhances digital experiences for city employees and the public. Be part of a progressive team that values innovation, inclusivity, and collaboration - contributing to a smarter, more connected city. In this role, you will: Create : Develop clear, engaging product documentation, diagrams, videos, and graphics. Empower : Produce user-centered content to enhance the usability of digital products and services. Collaborate : Work closely with product managers, UX designers, and technical teams to align content with user needs and project goals. Strategize : Contribute to the development of a cohesive content strategy. Support : Assist in creating training materials and support documentation. As a candidate, you are: Creativ e: Bringing innovative ideas to communicate complex concepts. Communicative: Excellent in expressing ideas in various formats. Team-Oriented: Working well in collaborative environments. Adaptable: Flexible in your approach to content creation. Diversity-Conscious : Valuing inclusivity and equity in all aspects of your work About the Team: The eGov Digital Services Program is on a mission to enhance the digital experience for both city employees and the Portlanders, contributing to enhancing service delivery with the help of technology. This dynamic environment is perfect for creative problem-solvers who are passionate about making a difference through technology. Whether it's developing user-friendly digital content, architecting resilient technical solutions, designing intuitive digital services, or leading the charge in digital product management, the eGov Digital Services team is all about improving lives with technology. Be part of a team where your work directly impacts the daily lives of the community, driving the city's digital evolution forward. The successful candidate must be able to pass a comprehensive police background investigation and be able to work in a culturally and gender diverse workplace. Questions? Jaclyn Snyder, Senior Recruiter Bureau of Human Resources Jaclyn.Snyder@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Experience in content creation, with a diverse portfolio. Experience producing high quality technical documentation that is clear, concise and user-friendly. Experience using content creation tools, such as Adobe Creative Suite. Ability to communicate effectively, including translating technical concepts into plain language. Ability to effectively manage multiple concurrent projects. Applicants must also: Pass a comprehensive police background investigation. Submit a technical documentation writing sample. Please Note: Writing samples should be in a Word or PDF document. No zipped files or links will be accepted. Writing samples will not be reviewed as part of the minimum qualification review. They will only be reviewed after the eligible list has been established Typically, qualifications for this role are achieved through a combination of education and experience in the field of digital content creation. We encourage candidates who have equivalent combinations of training, education, and experience that align with the role's responsibilities to apply. The Recruitment Process STEP 1: Apply online between April 22 , 2024 - May 6, 2024 Required Application Materials: Resume Cover Letter Technical documentation writing sample. Answer to four (4) Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of May 6, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of May 13, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Late-May Hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: June Step 6: Start Date: July A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
The Position J ob Appointment: Regular, Full time Work Schedule: Monday - Friday, 8am-5pm. Alternate schedule may be available. Work Location: This position has an exception to work primarily remote. However, there will be instances when it is necessary to come onsite for work. Advance notice will be provided, when at all possible. Remote work must be performed within Oregon or Washington. For more information, click here . Benefits: Please check our benefit tab for an overview of benefit for this position Union Representation: This position is represented by Professional Technical Employees, Local 17 (PROTEC17). To view this labor agreement, please click here . Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a cover letter, resume and a writing sample. Position Summary Join our dynamic eGov Digital Services Program in the City of Portland and be at the forefront of transforming how City Government interacts with technology and services. This role is an exciting opportunity to create impactful content that enhances digital experiences for city employees and the public. Be part of a progressive team that values innovation, inclusivity, and collaboration - contributing to a smarter, more connected city. In this role, you will: Create : Develop clear, engaging product documentation, diagrams, videos, and graphics. Empower : Produce user-centered content to enhance the usability of digital products and services. Collaborate : Work closely with product managers, UX designers, and technical teams to align content with user needs and project goals. Strategize : Contribute to the development of a cohesive content strategy. Support : Assist in creating training materials and support documentation. As a candidate, you are: Creativ e: Bringing innovative ideas to communicate complex concepts. Communicative: Excellent in expressing ideas in various formats. Team-Oriented: Working well in collaborative environments. Adaptable: Flexible in your approach to content creation. Diversity-Conscious : Valuing inclusivity and equity in all aspects of your work About the Team: The eGov Digital Services Program is on a mission to enhance the digital experience for both city employees and the Portlanders, contributing to enhancing service delivery with the help of technology. This dynamic environment is perfect for creative problem-solvers who are passionate about making a difference through technology. Whether it's developing user-friendly digital content, architecting resilient technical solutions, designing intuitive digital services, or leading the charge in digital product management, the eGov Digital Services team is all about improving lives with technology. Be part of a team where your work directly impacts the daily lives of the community, driving the city's digital evolution forward. The successful candidate must be able to pass a comprehensive police background investigation and be able to work in a culturally and gender diverse workplace. Questions? Jaclyn Snyder, Senior Recruiter Bureau of Human Resources Jaclyn.Snyder@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Experience in content creation, with a diverse portfolio. Experience producing high quality technical documentation that is clear, concise and user-friendly. Experience using content creation tools, such as Adobe Creative Suite. Ability to communicate effectively, including translating technical concepts into plain language. Ability to effectively manage multiple concurrent projects. Applicants must also: Pass a comprehensive police background investigation. Submit a technical documentation writing sample. Please Note: Writing samples should be in a Word or PDF document. No zipped files or links will be accepted. Writing samples will not be reviewed as part of the minimum qualification review. They will only be reviewed after the eligible list has been established Typically, qualifications for this role are achieved through a combination of education and experience in the field of digital content creation. We encourage candidates who have equivalent combinations of training, education, and experience that align with the role's responsibilities to apply. The Recruitment Process STEP 1: Apply online between April 22 , 2024 - May 6, 2024 Required Application Materials: Resume Cover Letter Technical documentation writing sample. Answer to four (4) Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your cover letter. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of May 6, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%. Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of May 13, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Late-May Hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: June Step 6: Start Date: July A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/6/2024 11:59 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job FUTURE SALARY INCREASES** 3% effective February 22, 2025 3% effective February 21, 2026 The Innovation and Technology Department is accepting applications for a Datacenter Environmental Administrator II* to maintain a variety of computer and datacenter systems. This position will design, deploy, monitor, and maintain datacenter environmental systems such as critical power, cooling, and fire suppression in raised and non-raised floors in multiple datacenters. This position will also support a variety of computer related systems such as UPS's, Generator and Power monitoring, and CRAC units. *Official Title: Systems Support Analyst II. For a more detailed and complete description of job duties, please refer to the Systems Support Analyst II job description. **Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. EXCELLENT BENEFITS!!! Click the image below to learn more about San Bernardino County's competitive benefits offerings! CONDITIONS OF EMPLOYMENT Background Investigation: Employees must pass a background check prior to appointment. Physical: This position requires lifting heavy objects, either manually or with the aid of lifting devices. It also requires occasional squatting, climbing, crawling, kneeling, stooping, and working in dirty environments with extreme temperature changes. Environment: Incumbents work in confined spaces and may occasionally be exposed to hazards. Travel: Travel throughout the County is required. Employees must possess and maintain a valid California Class C driver license and liability insurance. At times the employee will be expected to drive their personal vehicle. Availability: Incumbents will be required to work on call, in a 24-hour environment, overtime, including evenings, weekends, and/or holidays. Refusal to work on-call and overtime may result in removal from the list or termination. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements REQUIRED EDUCATION: Thirty (30) semester (45 quarter) units of completed, post-high school coursework from an accredited university or technical school in Computer Sciences, Programming, Computer Operations, or a closely related field. A list of coursework must be submitted with the application. -AND- REQUIRED EXPERIENCE: Two (2) years of work experience, within the past five (5) years, performing design, administration, and operational support at the enterprise level of the following areas: Datacenter administration or engineering on equipment necessary to run a multi-tenant datacenter, including: power,power distribution, UPS, cooling, fire suppression, seismology, security, and monitoring. Building management systems including Desigo, Siemens, Johnson Controls, ALC, Schneider or equivalent. Experience with basic programming and debugging of PLC based systems. Education Substitution : An additional year of qualifying experience may substitute for the required education. Desired Qualifications Knowledge and experience designing and supporting Datacenter environmental equipment such as CRAC/CRAH units, raised floor air flow systems, chilled water plants, UPSs, power distribution units, diesel generators, ATS switches, and monitoring of such equipment is desired. The ideal candidate will possess strong research and analytical skills with ability to communicate effectively verbally and in writing. Staff is expected to have the ability to coordinate with departmental staff, staff from Facilities Management, and External Datacenter Systems contractors. Any Schneider Electric Energy University Data Center, Siemens Automation, or International Data Center Authority course certificates, certifications, or equivalent, are highly desirable. A copy of all certificates must be submitted with the application. Selection Process Application Procedure: Candidates are encouraged to complete and submit their online application by the priority review deadline for first-round consideration. The recruitment will remain open until a sufficient number of qualified applications have been received, as is subject to close without prior notice. There will be a competitive evaluation of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
Mar 08, 2024
Full Time
The Job FUTURE SALARY INCREASES** 3% effective February 22, 2025 3% effective February 21, 2026 The Innovation and Technology Department is accepting applications for a Datacenter Environmental Administrator II* to maintain a variety of computer and datacenter systems. This position will design, deploy, monitor, and maintain datacenter environmental systems such as critical power, cooling, and fire suppression in raised and non-raised floors in multiple datacenters. This position will also support a variety of computer related systems such as UPS's, Generator and Power monitoring, and CRAC units. *Official Title: Systems Support Analyst II. For a more detailed and complete description of job duties, please refer to the Systems Support Analyst II job description. **Salary increases contingent upon Property Related Revenue and/or statewide Realignment Sales Tax Collections performance. EXCELLENT BENEFITS!!! Click the image below to learn more about San Bernardino County's competitive benefits offerings! CONDITIONS OF EMPLOYMENT Background Investigation: Employees must pass a background check prior to appointment. Physical: This position requires lifting heavy objects, either manually or with the aid of lifting devices. It also requires occasional squatting, climbing, crawling, kneeling, stooping, and working in dirty environments with extreme temperature changes. Environment: Incumbents work in confined spaces and may occasionally be exposed to hazards. Travel: Travel throughout the County is required. Employees must possess and maintain a valid California Class C driver license and liability insurance. At times the employee will be expected to drive their personal vehicle. Availability: Incumbents will be required to work on call, in a 24-hour environment, overtime, including evenings, weekends, and/or holidays. Refusal to work on-call and overtime may result in removal from the list or termination. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements REQUIRED EDUCATION: Thirty (30) semester (45 quarter) units of completed, post-high school coursework from an accredited university or technical school in Computer Sciences, Programming, Computer Operations, or a closely related field. A list of coursework must be submitted with the application. -AND- REQUIRED EXPERIENCE: Two (2) years of work experience, within the past five (5) years, performing design, administration, and operational support at the enterprise level of the following areas: Datacenter administration or engineering on equipment necessary to run a multi-tenant datacenter, including: power,power distribution, UPS, cooling, fire suppression, seismology, security, and monitoring. Building management systems including Desigo, Siemens, Johnson Controls, ALC, Schneider or equivalent. Experience with basic programming and debugging of PLC based systems. Education Substitution : An additional year of qualifying experience may substitute for the required education. Desired Qualifications Knowledge and experience designing and supporting Datacenter environmental equipment such as CRAC/CRAH units, raised floor air flow systems, chilled water plants, UPSs, power distribution units, diesel generators, ATS switches, and monitoring of such equipment is desired. The ideal candidate will possess strong research and analytical skills with ability to communicate effectively verbally and in writing. Staff is expected to have the ability to coordinate with departmental staff, staff from Facilities Management, and External Datacenter Systems contractors. Any Schneider Electric Energy University Data Center, Siemens Automation, or International Data Center Authority course certificates, certifications, or equivalent, are highly desirable. A copy of all certificates must be submitted with the application. Selection Process Application Procedure: Candidates are encouraged to complete and submit their online application by the priority review deadline for first-round consideration. The recruitment will remain open until a sufficient number of qualified applications have been received, as is subject to close without prior notice. There will be a competitive evaluation of qualified candidates, based on the review of application material and supplemental questionnaire answers. It is to your advantage to be complete and thorough in your application and questionnaire responses, as resumes will not be reviewed as part of the competitive evaluation process. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Customer Service Coordinator Classification Title: Administrative Support Coordinator II Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, March 13, 2024 at 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under general direction of the Manager of Customer Service, with lead direction from the Business Services Analyst, the Customer Service Coordinator (CSC) works in the Customer Service Center as part of a team that is the face of Facilities Management to the campus. The CSC works independently, to handle multiple customer service priorities and projects while independently applying a variety of policies and procedures. The CSC makes independent decisions on day-today operations and interacts at the highest levels within and outside the university, often in sensitive interpersonal situations, using discretion and judgement. The CSC has full accountability for evaluating Customer Service Center requests to determine the appropriate course of action; reviewing craft timesheets and completed work orders for accuracy and completeness, preparing department chargeback work orders for billing, and assisting with billing reports. The CSC will independently oversee the distribution and receipt of keys and electronic access devices to members of the campus community; assist in maintaining the integrity of the University electronic access system for entrances and exits to buildings and grounds while providing lead guidance to an ASC I in the same duties. In addition to Customer Service duties, the CSC will also provide a variety of administrative support coordination to the Department of Facilities Management as a whole, both as primary and as back up. They will oversee specialized projects from the planning, initiating, executing, and coordinating as well as implementing and evaluating results. Tasks include but are not limited to: correspondence and tracking of elevator permits; entering AiM external charges; updating project tracking spreadsheets, analyzing signage requests and coordinating and communicating with various external departments for final review and approval submitted to the Minor Design Change (MDCC) committee; create requisitions, manage and revise purchase orders, evaluate invoices for completion, route for signatures and submit for payment; process travel claims; plan and coordinate large events; setup meetings, manage calendars of other staff and coordinate other minor administrative tasks as needed. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,865 per month to $4,384 per month; commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,865 - $6,336 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00a.m. - 5:00p.m. May be eligible for a partial telework schedule, upon management approval, following a training period. Department Information Facilities Management is the steward for the University buildings, physical infrastructure, grounds, and landscape. We perform maintenance and renovation of facilities; plan and manage new construction; support University initiatives though our commitment to building a welcoming campus which covers over 50 buildings on 616 acres; and by creating a dynamic physical environment for students, faculty, staff, and the community. Facilities Management is divided into six departments: Planning, Design and Construction Administrative Services Grounds and Custodian Operations Facility and Central Plant Operations Space Management Sac State Sustainability https://www.csus.edu/administration-business-affairs/facilities-management/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skills in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Experience Experience providing clerical and administrative support functions in an office environment. Experience using and operating standard office equipment such as computer, copier, fax and scanner. Experience providing customer service using tact and diplomacy to various constituents. Knowledge, Skills, Abilities Expertise in using office software packages, technology, and systems (e.g. Microsoft Outlook, Word, Excel, Access and PowerPoint). Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations Knowledge of record-keeping, office electronic filing systems and procedures. Exceptional communication skills, both verbally and in writing. Ability to be self-motivated and work independently as well as part of a team. Outstanding organizational and time management skills. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Effective problem-solving skills with the ability to develop practical and thorough solutions. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to successfully complete a background check. Preferred Qualifications Experience in a facilities or equivalent environment. Experience using an enterprise resource planning system such as PeopleSoft. Experience working at an institution of higher education, such as the California State University system. Experience using a database system, preferably a maintenance management system. Knowledge of procurement, hospitality and travel processes. Knowledge of website update tools. Documents Needed to Apply Resume and cover letter. Failure to upload these documents to the online application may result in disqualification. Three professional references are required as part of the online application. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Customer Service Coordinator Classification Title: Administrative Support Coordinator II Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, March 13, 2024 at 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under general direction of the Manager of Customer Service, with lead direction from the Business Services Analyst, the Customer Service Coordinator (CSC) works in the Customer Service Center as part of a team that is the face of Facilities Management to the campus. The CSC works independently, to handle multiple customer service priorities and projects while independently applying a variety of policies and procedures. The CSC makes independent decisions on day-today operations and interacts at the highest levels within and outside the university, often in sensitive interpersonal situations, using discretion and judgement. The CSC has full accountability for evaluating Customer Service Center requests to determine the appropriate course of action; reviewing craft timesheets and completed work orders for accuracy and completeness, preparing department chargeback work orders for billing, and assisting with billing reports. The CSC will independently oversee the distribution and receipt of keys and electronic access devices to members of the campus community; assist in maintaining the integrity of the University electronic access system for entrances and exits to buildings and grounds while providing lead guidance to an ASC I in the same duties. In addition to Customer Service duties, the CSC will also provide a variety of administrative support coordination to the Department of Facilities Management as a whole, both as primary and as back up. They will oversee specialized projects from the planning, initiating, executing, and coordinating as well as implementing and evaluating results. Tasks include but are not limited to: correspondence and tracking of elevator permits; entering AiM external charges; updating project tracking spreadsheets, analyzing signage requests and coordinating and communicating with various external departments for final review and approval submitted to the Minor Design Change (MDCC) committee; create requisitions, manage and revise purchase orders, evaluate invoices for completion, route for signatures and submit for payment; process travel claims; plan and coordinate large events; setup meetings, manage calendars of other staff and coordinate other minor administrative tasks as needed. FLSA : Non-Exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,865 per month to $4,384 per month; commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,865 - $6,336 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00a.m. - 5:00p.m. May be eligible for a partial telework schedule, upon management approval, following a training period. Department Information Facilities Management is the steward for the University buildings, physical infrastructure, grounds, and landscape. We perform maintenance and renovation of facilities; plan and manage new construction; support University initiatives though our commitment to building a welcoming campus which covers over 50 buildings on 616 acres; and by creating a dynamic physical environment for students, faculty, staff, and the community. Facilities Management is divided into six departments: Planning, Design and Construction Administrative Services Grounds and Custodian Operations Facility and Central Plant Operations Space Management Sac State Sustainability https://www.csus.edu/administration-business-affairs/facilities-management/ Minimum Qualifications Entry to this classification requires a fully functional knowledge of and skills in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications Experience Experience providing clerical and administrative support functions in an office environment. Experience using and operating standard office equipment such as computer, copier, fax and scanner. Experience providing customer service using tact and diplomacy to various constituents. Knowledge, Skills, Abilities Expertise in using office software packages, technology, and systems (e.g. Microsoft Outlook, Word, Excel, Access and PowerPoint). Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations Knowledge of record-keeping, office electronic filing systems and procedures. Exceptional communication skills, both verbally and in writing. Ability to be self-motivated and work independently as well as part of a team. Outstanding organizational and time management skills. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Effective problem-solving skills with the ability to develop practical and thorough solutions. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to successfully complete a background check. Preferred Qualifications Experience in a facilities or equivalent environment. Experience using an enterprise resource planning system such as PeopleSoft. Experience working at an institution of higher education, such as the California State University system. Experience using a database system, preferably a maintenance management system. Knowledge of procurement, hospitality and travel processes. Knowledge of website update tools. Documents Needed to Apply Resume and cover letter. Failure to upload these documents to the online application may result in disqualification. Three professional references are required as part of the online application. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Financial Aid Business Analyst Classification Title: Administrative Analyst/Specialist - Exempt II Posting Details Note to Applicants: This position is still open and actively accepting new applications. Apply today! (Prior applicants need not re-apply.) Priority Review Date: Sunday, October 22nd @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the Director of Financial Aid & Scholarships, the Financial Aid Business Analyst is responsible for providing overall functional and coordinating technical support for financial aid records module. The incumbent serves as the systems primary resource for bridging need between Operations and Systems to successfully implement regulatory changes for all federal, state and institutional requirements necessary for the administration of financial aid. The incumbent will manage the on-going efforts to ensure System documentation aligns with Operational policies and procedures and in compliance with federal, state, and institutional requirements. This position is responsible for identifying and monitoring trends in the financial aid regulatory environment, analyzing impact and assessing system implementation needs; and working with Operational Leadership team to assess and develop implementation plan. The incumbent will serve as the CMS Module lead who understands the business processes and functional needs of Financial Aid module to guide the configurations, use and data structures. The incumbent acts as an interface between Information Resources & Technology (IRT) and the functional areas, proving guidance on module configuration, testing coordination and support, escalating technical issues and change requests, as needed. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range: $5,273 per month - $5,427 per month commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $5,273 per month - $9,537 per month Best-in-class Benefits: Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 3 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8am - 5pm. Work hours may vary depending on department need. Department Information Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations. For more information on Financial Aid, please visit: https://www.csus.edu/apply/financial-aid-scholarships/ Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications Experience: Bachelor’s degree in business or related field from an accredited university and/or equivalent training and administrative work experience Experience with business process analysis and project planning Progressively responsible experience in Title IV aid administration and/or oversight; with experience providing regulatory guidance/oversight in a higher education environment - preference given to Title IV regulatory guidance. Extensive knowledge and/or experience working with system such as CMS (PeopleSoft), COD (Common Origination and Disbursement), and Imaging software. Experience in conducting staff training on federal, state and/or institutional regulations to strengthen program compliance. Experience in setting goals, priorities and meeting established target dates. Experience independently researching and resolving problems. Experience and expertise in translating data and requirements into a coherent visual model of the business system or workflow process to bring clarity and unity among stakeholders, reveal bottlenecks that impede performance, and propose change for efficiency. Experience providing concise analysis and recommendations in regard to anticipated regulatory changes that may impact Institution and/or Office Policy and Procedures and or business operations. Knowledge/Skills/Abilities: Knowledge in and documented knowledge of higher education regulatory issues for federal, state and institutional financial aid programs. Demonstrated ability to interpret regulation and create policy and procedure documentation. Ability to carry out a variety of professionally complex assignments, exercising sound judgment when necessary. Demonstrated ability to gather data and analyze complex situations accurately and adopt or recommend an effective course of action or improved business process. Demonstrated ability to carry out a variety of professionally complex assignments, exercising sound judgment when necessary. Demonstrated ability to establish and maintain cooperative working relationships with various stakeholders. Exceptional communication skills in person, on telephone, via email or web chat; ability to maintain composure and professionalism. Ability to effectively interact with a diverse population of students, faculty, staff and the general public. Working knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Visio, and Outlook) Conditions of Employment A background check must be satisfactorily completed post-conditional offer. Preferred Qualifications At least five (5) years of experience creating and delivering training materials to a diverse audience with varied skills and abilities. Extensive knowledge and/or experience working with CMS (PeopleSoft), COD (Common Origination and Disbursement), Data Warehouse, and/or Imaging software. Documents Needed to Apply Resume and Cover Letter Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Dec 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Financial Aid Business Analyst Classification Title: Administrative Analyst/Specialist - Exempt II Posting Details Note to Applicants: This position is still open and actively accepting new applications. Apply today! (Prior applicants need not re-apply.) Priority Review Date: Sunday, October 22nd @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the Director of Financial Aid & Scholarships, the Financial Aid Business Analyst is responsible for providing overall functional and coordinating technical support for financial aid records module. The incumbent serves as the systems primary resource for bridging need between Operations and Systems to successfully implement regulatory changes for all federal, state and institutional requirements necessary for the administration of financial aid. The incumbent will manage the on-going efforts to ensure System documentation aligns with Operational policies and procedures and in compliance with federal, state, and institutional requirements. This position is responsible for identifying and monitoring trends in the financial aid regulatory environment, analyzing impact and assessing system implementation needs; and working with Operational Leadership team to assess and develop implementation plan. The incumbent will serve as the CMS Module lead who understands the business processes and functional needs of Financial Aid module to guide the configurations, use and data structures. The incumbent acts as an interface between Information Resources & Technology (IRT) and the functional areas, proving guidance on module configuration, testing coordination and support, escalating technical issues and change requests, as needed. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range: $5,273 per month - $5,427 per month commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $5,273 per month - $9,537 per month Best-in-class Benefits: Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 3 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8am - 5pm. Work hours may vary depending on department need. Department Information Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations. For more information on Financial Aid, please visit: https://www.csus.edu/apply/financial-aid-scholarships/ Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications Experience: Bachelor’s degree in business or related field from an accredited university and/or equivalent training and administrative work experience Experience with business process analysis and project planning Progressively responsible experience in Title IV aid administration and/or oversight; with experience providing regulatory guidance/oversight in a higher education environment - preference given to Title IV regulatory guidance. Extensive knowledge and/or experience working with system such as CMS (PeopleSoft), COD (Common Origination and Disbursement), and Imaging software. Experience in conducting staff training on federal, state and/or institutional regulations to strengthen program compliance. Experience in setting goals, priorities and meeting established target dates. Experience independently researching and resolving problems. Experience and expertise in translating data and requirements into a coherent visual model of the business system or workflow process to bring clarity and unity among stakeholders, reveal bottlenecks that impede performance, and propose change for efficiency. Experience providing concise analysis and recommendations in regard to anticipated regulatory changes that may impact Institution and/or Office Policy and Procedures and or business operations. Knowledge/Skills/Abilities: Knowledge in and documented knowledge of higher education regulatory issues for federal, state and institutional financial aid programs. Demonstrated ability to interpret regulation and create policy and procedure documentation. Ability to carry out a variety of professionally complex assignments, exercising sound judgment when necessary. Demonstrated ability to gather data and analyze complex situations accurately and adopt or recommend an effective course of action or improved business process. Demonstrated ability to carry out a variety of professionally complex assignments, exercising sound judgment when necessary. Demonstrated ability to establish and maintain cooperative working relationships with various stakeholders. Exceptional communication skills in person, on telephone, via email or web chat; ability to maintain composure and professionalism. Ability to effectively interact with a diverse population of students, faculty, staff and the general public. Working knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Visio, and Outlook) Conditions of Employment A background check must be satisfactorily completed post-conditional offer. Preferred Qualifications At least five (5) years of experience creating and delivering training materials to a diverse audience with varied skills and abilities. Extensive knowledge and/or experience working with CMS (PeopleSoft), COD (Common Origination and Disbursement), Data Warehouse, and/or Imaging software. Documents Needed to Apply Resume and Cover Letter Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Dec 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Administrative Support Coordinator II is a staff member of the Fowler College of Business assigned to the Finance, Management and Marketing (FMM) department office. The Administrative Support Coordinator II serves as the lead to department Administrative Support Assistants and as the Administrative Support Coordinator to the three department chairs. The position is under the direction of the department chairs and is responsible for interpreting and ensuring adherence to applicable University policies and procedures while facilitating the smooth operation of all aspects of the department office including lead direction to the administrative support assistants and student assistants. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Department of Finance at San Diego State University offers undergraduate specializations in the areas of Finance, Financial Services, and Real Estate. Graduate programs are available in Finance and Financial & Tax Planning. Career opportunities for finance graduates include positions with business and nonprofit organizations in financial management, protection of assets, client services, evaluation and selection of securities for investment portfolios and loan management, financial and estate planning along with wealth management, and real estate services, development and property management. The Department supports research in real estate, financial management, financial planning, and investments. The Department of Management offers undergraduate specializations in Human Resource Management, Entrepreneurship, and General Management. MBA specializations in Entrepreneurship and General Management prepare masters’ students for tomorrow’s leadership challenges. Career opportunities for graduates in domestic and international business, human resources, corporate governance, and organizational management. The Department supports research and teaching focused on understanding a wide range of organizations from a variety of perspectives, including entrepreneurship innovation, leadership, diversity, human resource management, employee and firm performance, ethics, strategic management, corporate governance, and international management. The Department of Marketing offers undergraduate specializations in Marketing, Integrated Marketing Communications, and Professional Selling and Sales Management. Career opportunities for graduates include sales and sales management, brand management, marketing research, market analyst, retailing, advertising, digital and social media, media planning and buying, and positions in advertising and marketing communications agencies as account planners or account executives. The Department supports research and teaching focused on understanding branding, communication, sales, health, and consumer welfare. They apply behavioral, quantitative, and managerial orientations to explore how marketers can engage with consumers, how organizations can advance sales, and how consumers understand and communicate about brands. For more information regarding the Fowler College of Business, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Experience in an academic setting is preferred. Proficiency in Microsoft Word and Excel. Minimum 3-years of related progressive office/work experience is preferred. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively handle interpersonal interactions at all levels. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,300 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,865 - $6,336 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 19, 2024. To receive full consideration, apply by April 18, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu . Advertised: Apr 05 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 06, 2024
Position Summary The Administrative Support Coordinator II is a staff member of the Fowler College of Business assigned to the Finance, Management and Marketing (FMM) department office. The Administrative Support Coordinator II serves as the lead to department Administrative Support Assistants and as the Administrative Support Coordinator to the three department chairs. The position is under the direction of the department chairs and is responsible for interpreting and ensuring adherence to applicable University policies and procedures while facilitating the smooth operation of all aspects of the department office including lead direction to the administrative support assistants and student assistants. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Department of Finance at San Diego State University offers undergraduate specializations in the areas of Finance, Financial Services, and Real Estate. Graduate programs are available in Finance and Financial & Tax Planning. Career opportunities for finance graduates include positions with business and nonprofit organizations in financial management, protection of assets, client services, evaluation and selection of securities for investment portfolios and loan management, financial and estate planning along with wealth management, and real estate services, development and property management. The Department supports research in real estate, financial management, financial planning, and investments. The Department of Management offers undergraduate specializations in Human Resource Management, Entrepreneurship, and General Management. MBA specializations in Entrepreneurship and General Management prepare masters’ students for tomorrow’s leadership challenges. Career opportunities for graduates in domestic and international business, human resources, corporate governance, and organizational management. The Department supports research and teaching focused on understanding a wide range of organizations from a variety of perspectives, including entrepreneurship innovation, leadership, diversity, human resource management, employee and firm performance, ethics, strategic management, corporate governance, and international management. The Department of Marketing offers undergraduate specializations in Marketing, Integrated Marketing Communications, and Professional Selling and Sales Management. Career opportunities for graduates include sales and sales management, brand management, marketing research, market analyst, retailing, advertising, digital and social media, media planning and buying, and positions in advertising and marketing communications agencies as account planners or account executives. The Department supports research and teaching focused on understanding branding, communication, sales, health, and consumer welfare. They apply behavioral, quantitative, and managerial orientations to explore how marketers can engage with consumers, how organizations can advance sales, and how consumers understand and communicate about brands. For more information regarding the Fowler College of Business, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Experience in an academic setting is preferred. Proficiency in Microsoft Word and Excel. Minimum 3-years of related progressive office/work experience is preferred. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively handle interpersonal interactions at all levels. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,300 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,865 - $6,336 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 19, 2024. To receive full consideration, apply by April 18, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Tina Deesen at tdeesen@sdsu.edu . Advertised: Apr 05 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Description ELEVATE YOUR CAREER ! Join the City of Roseville Information Technology team as a BUSINESS SYSTEMS ANALYST I/II (Limited Term) Are you a tech-savvy problem-solver eager to revolutionize business systems? The City of Roseville IT Department seeks a Business System Analyst I/II - Limited Term to join our innovative Planning Team. Technical Expertise: As a crucial member of the IT Planning Team in this limited-term position, you will play a pivotal role in analyzing, designing, implementing, and supporting business systems solutions to advance our city's objectives. Dive into projects encompassing citywide e-Governance initiatives, Enterprise Project Management software, and the management of critical systems such as M365 (SharePoint, Teams, OneDrive), our website (internet & intranet), the Customer Relationship Management system (myRSVL), and various administrative tasks. Leadership Acumen: Beyond technical expertise, we value your ability to collaborate effectively with cross-functional teams and provide strategic insights to drive departmental success. As part of the Planning Team reporting directly to the CIO, you will play a key role in shaping the strategic direction of our IT initiatives and the management of the city’s technology project portfolio. Mentorship is key as you guide and empower team members, fostering a culture of continuous improvement and innovation within our dynamic department. The Challenge Awaits: Embark on a journey where you will independently assess business requirements, develop innovative solutions, and navigate departmental guidelines to drive system enhancements aligned with our strategic objectives. Your ability to effectively communicate technical concepts, prioritize initiatives, and adapt to evolving needs will be instrumental in our department's success.If you're ready to propel your career with the City of Roseville's IT department, apply now and become a driving force in our innovative IT landscape! What the City of Roseville Offers: $35 - $55 hourly (dependent on experience) Up to $2,265 per month in health and welfare benefits Competitive vacation and sick leave programs 10 paid holidays, 2 floating holidays 45 hours of additional personal leave time Opportunities to Train, Learn, and Promote CalPERS A top-notch team and more! The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. The term length for the current full-time, benefitted vacancy is not guaranteed but cannot exceed 36 months. The normal work schedule is Monday through Friday, 8 a.m. - 5 p.m.; a flex schedule may be available. Candidates may be eligible for a hybrid work schedule with supervisor approval and must be able to report to the City of Roseville worksites when required. The employment list that will be established from this recruitment may be utilized to fill future regular, limited-term, and temporary vacancies. Examples of Duties Click HERE for a detailed and complete job description and minimum qualifications. Minimum Qualifications Business Systems Analyst I Business Systems Analyst I Experience : No professional experience is required. AND Training : A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems, business management, business information systems, or a related field. AND License or Certificate : Possession of a valid California driver’s license upon date of appointment by date of appointment. Business Systems Analyst II Experience : Two years of responsible experience performing duties similar to that of a Business Systems Analyst I with the City of Roseville. AND Training : A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems, business management, business information systems or a related field. AND License or Certificate: Possession of a valid California driver’s license upon date of appointment by date of appointment. Supplemental Information ADDITIONAL INFORMATION: Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: 4/29/2024 11:59 PM Pacific
Apr 09, 2024
Temporary
Description ELEVATE YOUR CAREER ! Join the City of Roseville Information Technology team as a BUSINESS SYSTEMS ANALYST I/II (Limited Term) Are you a tech-savvy problem-solver eager to revolutionize business systems? The City of Roseville IT Department seeks a Business System Analyst I/II - Limited Term to join our innovative Planning Team. Technical Expertise: As a crucial member of the IT Planning Team in this limited-term position, you will play a pivotal role in analyzing, designing, implementing, and supporting business systems solutions to advance our city's objectives. Dive into projects encompassing citywide e-Governance initiatives, Enterprise Project Management software, and the management of critical systems such as M365 (SharePoint, Teams, OneDrive), our website (internet & intranet), the Customer Relationship Management system (myRSVL), and various administrative tasks. Leadership Acumen: Beyond technical expertise, we value your ability to collaborate effectively with cross-functional teams and provide strategic insights to drive departmental success. As part of the Planning Team reporting directly to the CIO, you will play a key role in shaping the strategic direction of our IT initiatives and the management of the city’s technology project portfolio. Mentorship is key as you guide and empower team members, fostering a culture of continuous improvement and innovation within our dynamic department. The Challenge Awaits: Embark on a journey where you will independently assess business requirements, develop innovative solutions, and navigate departmental guidelines to drive system enhancements aligned with our strategic objectives. Your ability to effectively communicate technical concepts, prioritize initiatives, and adapt to evolving needs will be instrumental in our department's success.If you're ready to propel your career with the City of Roseville's IT department, apply now and become a driving force in our innovative IT landscape! What the City of Roseville Offers: $35 - $55 hourly (dependent on experience) Up to $2,265 per month in health and welfare benefits Competitive vacation and sick leave programs 10 paid holidays, 2 floating holidays 45 hours of additional personal leave time Opportunities to Train, Learn, and Promote CalPERS A top-notch team and more! The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. The term length for the current full-time, benefitted vacancy is not guaranteed but cannot exceed 36 months. The normal work schedule is Monday through Friday, 8 a.m. - 5 p.m.; a flex schedule may be available. Candidates may be eligible for a hybrid work schedule with supervisor approval and must be able to report to the City of Roseville worksites when required. The employment list that will be established from this recruitment may be utilized to fill future regular, limited-term, and temporary vacancies. Examples of Duties Click HERE for a detailed and complete job description and minimum qualifications. Minimum Qualifications Business Systems Analyst I Business Systems Analyst I Experience : No professional experience is required. AND Training : A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems, business management, business information systems, or a related field. AND License or Certificate : Possession of a valid California driver’s license upon date of appointment by date of appointment. Business Systems Analyst II Experience : Two years of responsible experience performing duties similar to that of a Business Systems Analyst I with the City of Roseville. AND Training : A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems, business management, business information systems or a related field. AND License or Certificate: Possession of a valid California driver’s license upon date of appointment by date of appointment. Supplemental Information ADDITIONAL INFORMATION: Detailed information on the City of Roseville recruitment practices can be reviewed on the Frequently Asked Questions page. The City of Roseville defines “accredited college or university” as an institution of higher learning and must be listed on the United States Department of Education Database of Accredited Post-Secondary Institutions and Programs website http://ope.ed.gov/accreditation . Credits earned from colleges, universities, and institutions listed as accredited institutions on this website will be considered as part of the educational component of the minimum qualifications for a classification. The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of the listed member agencies found at www.naces.org or www.aice-eval.org . A copy of the foreign credential evaluation verification can be attached to the employment application. If you are offered a position with the City of Roseville, as a part of the pre-employment steps, applicants must provide a foreign degree credential equivalency certificate from an approved member agency above. Applicants who do not provide verification will be eliminated from further consideration. SELECTION PROCESS All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check, and depending on the position applied for, a pre-employment medical exam, drug and alcohol screening test, credit check, license and/or education verification, psychological examination, and/or an extensive Police Department background check process. THE CITY OF ROSEVILLE IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. EMPLOYEE BENEFITS: The City of Roseville offers competitive benefits packages to full-time employees. Regular part-time employees receive benefits on a pro-rated basis. For more information regarding the City's benefits, visit our website here . Benefits currently include: Health, dental, and vision insurance benefits Cafeteria plan, plus City paid Flex credit Life insurance (City paid and optional supplemental employee paid) Flexible spending accounts for dependent and health/medical costs Employee assistance plan Retirement savings plan Deferred compensation plan(s) Short-term and Long-term Disability employee paid plans Educational reimbursement Vacation leave, sick leave, personal/management leaves Holiday pay (plus two floating holidays annually) Bilingual pay Longevity pay GENERAL BENEFITS : A majority of the employee benefits are similar for all City employees. There are benefits that differ depending on which bargaining unit the job classification is assigned. Exact benefits information can be found by visiting the Benefits webpage and selecting the specific bargaining unit group. TEMPORARY POSITIONS: Most benefits do not apply to the City's temporary positions. Temporary employees that work 1,500 hours annually may elect medical insurance. Temporary employees contribute to a retirement plan depending on the status of total hours worked annually. Closing Date/Time: 4/29/2024 11:59 PM Pacific
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION Applications are available online beginning Friday, March 29, 2024, through 4:30 pm, Friday, April 26, 2024. (EXTENDED) VACANCY INFORMATION : The current vacancies are Grade V positions, which require a four-year college degree with major coursework in computer science or related fields and two years of related experience. Six years of related experience may be substituted for the education and experience requirement. Information on the grade level distinguished characteristics is detailed in the Business Systems Specialist I-VI Classification Specification . Business Systems Specialist V (Cybersecurity Analyst) $ 3,670.72 - $ 5,000.48 Bi-Weekly . This Technology & Innovation Department (TID) Grade V position will work with staff at the Long Beach Airport, the cybersecurity team, and external partners (vendors, TSA, etc.) to research and implement industry best practices for technology and security. Please see the desirable qualifications section below for additional details. Business Systems Specialist V (Database Administrator) $ 3,670.72 - $ 5,000.48 Bi-Weekly This TID Grade V position will actively lead and manage the City’s database clusters and stay current with cloud-based database hosting options and administration tasks. Please see the desirable qualifications section below for additional details Business Systems Specialist V (Police Technology Project Manager) $ 3,670.72 - $ 5,000.48 Bi-Weekly This TID Grade V position will actively research and manage the implementation of technologies within the Police Department (PD) and contribute to large-scale technology projects and upgrades currently underway. Please see the desirable qualifications section below for additional details. SALARY INFORMATION: Grade I - $2,454.72 - $3,333.52 Bi-Weekly Grade II - $2,713.60 - $3,688.48 Bi-Weekly Grade III - $3,000.40 - $4,082.48 Bi-Weekly Grade IV - $3,319.36 - $4,520.80 Bi-Weekly Grade V - $3,670.72 - $5,000.48 Bi-Weekly Grade VI - $4,065.36 - $5,536.72 Bi-Weekly Grade VII - $4,671.44 - $6,287.12 Bi-Weekly EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet one of the following options: Option A . Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option B. Associate's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Opportunities for Substitution of Education or Experience Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Business Systems Specialist V (Cybersecurity Analyst) - Cybersecurity certification(s); Prior experience working in a Cybersecurity Analyst role or similar position; Experience working in an Airport setting or other high-security transportation setting; Knowledge of cybersecurity concepts and principles; Knowledge of Transportation Security Administration (TSA) directives and standards; Knowledge of the intersection and integration of traditional IT systems and operational technology systems; Knowledge of Federal Aviation Association (FAA) practices and terminology; Ability to obtain a DOD Secret level clearance if necessary. Business Systems Specialist V (Database Administrator) - At least three (3) years of experience in database administration in an enterprise setting; Expert knowledge of the SQL Server stack; Knowledge of cloud-based database management options; Knowledge of open source RDMS, e.g. PostgreSQL; Knowledge of or exposure to Extract-Transform-Load (ETL) and Extract-Load-Transform (ELT) and data lakes/warehouses; Knowledge of cloud-based database administration a plus. Business Systems Specialist V (Police Technology Project Manager) - Prior experience implementing Technology Solutions in a Public Safety Setting; Knowledge of project management principles and frameworks; Knowledge of technology concepts, particularly cybersecurity considerations, common to Police Departments; Ability to cultivate strong working relationships with stakeholders in a public safety setting. Project management or Cybersecurity certification is a plus. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, April 12, 2024, will be included in the exam process for Test # 01. If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H674AN-24A SB:BSS 03/27/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 4/26/2024 4:30 PM Pacific
Mar 30, 2024
Full Time
DESCRIPTION Applications are available online beginning Friday, March 29, 2024, through 4:30 pm, Friday, April 26, 2024. (EXTENDED) VACANCY INFORMATION : The current vacancies are Grade V positions, which require a four-year college degree with major coursework in computer science or related fields and two years of related experience. Six years of related experience may be substituted for the education and experience requirement. Information on the grade level distinguished characteristics is detailed in the Business Systems Specialist I-VI Classification Specification . Business Systems Specialist V (Cybersecurity Analyst) $ 3,670.72 - $ 5,000.48 Bi-Weekly . This Technology & Innovation Department (TID) Grade V position will work with staff at the Long Beach Airport, the cybersecurity team, and external partners (vendors, TSA, etc.) to research and implement industry best practices for technology and security. Please see the desirable qualifications section below for additional details. Business Systems Specialist V (Database Administrator) $ 3,670.72 - $ 5,000.48 Bi-Weekly This TID Grade V position will actively lead and manage the City’s database clusters and stay current with cloud-based database hosting options and administration tasks. Please see the desirable qualifications section below for additional details Business Systems Specialist V (Police Technology Project Manager) $ 3,670.72 - $ 5,000.48 Bi-Weekly This TID Grade V position will actively research and manage the implementation of technologies within the Police Department (PD) and contribute to large-scale technology projects and upgrades currently underway. Please see the desirable qualifications section below for additional details. SALARY INFORMATION: Grade I - $2,454.72 - $3,333.52 Bi-Weekly Grade II - $2,713.60 - $3,688.48 Bi-Weekly Grade III - $3,000.40 - $4,082.48 Bi-Weekly Grade IV - $3,319.36 - $4,520.80 Bi-Weekly Grade V - $3,670.72 - $5,000.48 Bi-Weekly Grade VI - $4,065.36 - $5,536.72 Bi-Weekly Grade VII - $4,671.44 - $6,287.12 Bi-Weekly EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet one of the following options: Option A . Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option B. Associate's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Opportunities for Substitution of Education or Experience Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Business Systems Specialist V (Cybersecurity Analyst) - Cybersecurity certification(s); Prior experience working in a Cybersecurity Analyst role or similar position; Experience working in an Airport setting or other high-security transportation setting; Knowledge of cybersecurity concepts and principles; Knowledge of Transportation Security Administration (TSA) directives and standards; Knowledge of the intersection and integration of traditional IT systems and operational technology systems; Knowledge of Federal Aviation Association (FAA) practices and terminology; Ability to obtain a DOD Secret level clearance if necessary. Business Systems Specialist V (Database Administrator) - At least three (3) years of experience in database administration in an enterprise setting; Expert knowledge of the SQL Server stack; Knowledge of cloud-based database management options; Knowledge of open source RDMS, e.g. PostgreSQL; Knowledge of or exposure to Extract-Transform-Load (ETL) and Extract-Load-Transform (ELT) and data lakes/warehouses; Knowledge of cloud-based database administration a plus. Business Systems Specialist V (Police Technology Project Manager) - Prior experience implementing Technology Solutions in a Public Safety Setting; Knowledge of project management principles and frameworks; Knowledge of technology concepts, particularly cybersecurity considerations, common to Police Departments; Ability to cultivate strong working relationships with stakeholders in a public safety setting. Project management or Cybersecurity certification is a plus. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, April 12, 2024, will be included in the exam process for Test # 01. If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H674AN-24A SB:BSS 03/27/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 4/26/2024 4:30 PM Pacific
City of Los Angeles
City Of Los Angeles, California, United States
DUTIES ANNUAL SALARY $95,254 to $139,290 and $117,930 to $172,427 The salary in the Department of Water and Power is $118,765 to $147,538 and $146,911 to $182,512. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . An Emergency Management Coordinator is responsible for developing, coordinating, implementing, and administering comprehensive emergency management programs including disaster preparedness, response, recovery, and mitigation Citywide or for individual City departments, including developing and maintaining emergency response and continuity of operations plans, standard operating procedures, and related training programs, exercises and drills; performs virtual or in person community education and outreach programs on disaster preparedness and planning; works with other City departments, governmental and private agencies, and community based organizations to develop and implement emergency management programs for the City of Los Angeles; analyzes and prepares comprehensive reports, research, recommendations, and correspondence for their assigned department or other administrative bodies as directed; may be assigned emergency response roles in various locations such as the City’s Emergency Operations Center (EOC), a Department Operations Center (DOC) or field level Incident Command Post (ICP) or Unified Command Post (UCP) and/or may be required to be on call and work evenings or weekends; and may supervise other Emergency Management Coordinators, City employees in other classifications, and/or volunteers involved in emergency management work. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) Graduation from an accredited four-year college or university with a major in emergency or disaster management, emergency preparedness, homeland security, public health, public administration, planning, or a closely-related field; and 4,160 hours of paid professional experience administering or coordinating a broad based disaster preparedness or emergency operations program for a government agency, emergency services organization, or large company, including developing, analyzing, or revising emergency response or recovery plans, training programs and exercises for large scale natural or human-caused disasters such as adverse weather, earthquakes, fires, floods, acts or threats of terrorism, public health crises, major planned events; or Graduation from an accredited four-year college or university; and completion of the Emergency Management Specialist Certificate Program by the California Governor’s Office of Emergency Services, California Specialized Training Institute, a Certified Emergency Manager Accreditation by the International Association of Emergency Managers (iAEM), or a FEMA Professional Development Series certificate and 2,080 hours of paid professional experience administering or coordinating a broad based disaster preparedness or emergency operations program for a government agency, emergency services organization, or large company, including developing, analyzing, or revising emergency response or recovery plans, training programs and exercises for large scale natural or human-caused disasters such as adverse weather, earthquakes, fires, floods, acts or threats of terrorism, public health crises, major planned events; or 4,160 hours of paid experience at the level of Management Analyst with the City of Los Angeles working as a City department's representative to the City of Los Angeles’ Emergency Operations Organization in administering or coordinating a City department's emergency management program, including developing, analyzing, or revising emergency response or recovery plans, training programs and exercises for large scale natural or human-caused disasters such as adverse weather, earthquakes, fires, floods, acts or threats of terrorism, public health crises, major planned events. A master’s degree from an accredited college or university in emergency management, homeland security, or public health may be substituted for a maximum of one year of the required experience. PROCESS NOTES Applicants who lack six months or less of the required experience may file for this examination. However, they cannot be appointed until the full experience requirement is met. A valid California driver’s license is required prior to appointment and is a condition of employment. Applicants with an out of state driver’s license must submit prior to appointment the equivalent of a California driving history from the state where the applicant’s driver’s license was obtained. Applicants will be disqualified and not eligible for hire if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). Applicants filing under Requirement No. 1 or Requirement No. 2 must list their school name and location, type of degree earned and major in the Education Section of the on-line application. Applicants who fail to provide this information on their application will not be considered further in this examination. Applicants filing under Requirement No. 2 who have not received the Emergency Management Specialist Certificate, Certified Emergency Manager Accreditation by the International Association of Emergency Managers (iAEM), or a FEMA Professional Development Series certificate due to COVID-19 restrictions may file for this examination. However, they cannot be appointed until they have submitted their certificate to the Personnel Department. Applicants filing under Requirement No. 3 must submit with their application a “Verification of Work Experience” (VWE) form with the required signatures, verifying their experience as a City department’s representative to the City of Los Angeles’ Emergency Operations Organization. The VWE form should indicate the type of work performed and the amount of time spent performing such work. This form may be obtained on-line at http://per.lacity.org/exams/vwe-sup.pdf . Applicants may attach the completed VWE form to their on-line application at the time of filing, or will have seven (7) calendar days from the on-line submission date to e-mail a copy of their completed VWE form including the required signatures, to per.appdocs@lacity.org . The subject line of your e-mail must include the exam title, your name, and indicate it is a VWE. In the body of your e-mail, you must also include your first and last name, last four digits of your Social Security Number, and contact phone number. Applicants who fail to submit their signed VWE form within the time required will not be considered further in this examination and their applications will not be processed. Applicants wishing to substitute education for one year of the required experience must list their school name and location, master’s degree and major in the Education section of the on-line application. Applicants who fail to provide this information on their application will not be considered further in this examination. Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf . For qualifying work experience gained outside of the City of Los Angeles, the term “professional experience” applies to positions that require possession of a degree from an accredited four-year college or university in order to obtain that position. Therefore, to be considered “professional,” non-City qualifying experience must be gained in positions after obtaining a four-year degree. Candidates completing the examination process may be contacted by the Personnel Department to provide required proof of qualifying degree and/or Emergency Management Specialist Certificate, Certified Emergency Manager Accreditation by the International Association of Emergency Managers (iAEM), or a FEMA Professional Development Series certificate. Applicants who wish to expedite this process may attach a copy of their qualifying degree or certificate in the Attachments section of the on-line application at the time of filing. Some positions may be required to be “on-call.” Please note that all positions with the Los Angeles World Airports are required to be “on-call.” One year full-time experience as an Emergency Manager or Emergency Preparedness Coordinator for a jurisdiction, company, organization, or division where the primary purpose is Emergency Management is highly desirable at the Los Angeles World Airports but not required. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only persons possessing the following at the time of filing may be considered for appointment to fill such positions: A Federal Emergency Management Agency certification in Homeland Security Exercise and Evaluation Program (HSEEP) Master Exercise Practitioner (MEP) Professional & Master Continuity Programs (Level I or II) Professional Development Series (PDS) Advanced Professional Series (APS) DRI Certified Business Continuity Professional International Association of Emergency Managers (IAEM) Certified Emergency Manager (CEM) Selective Certifications 1 through 7 require the submission of a Certificate of Completion at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s). Applicants who fail to submit the certificate(s) at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: Thursday, January 25, 2024 to Thursday, February 8, 2024 Friday, June 14, 2024 to Thursday, June 27, 2024 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Essay: Advisory Interview: 100% The examination will consist entirely of an evaluation of professional and personal qualifications by interview. In the interview, the following competencies may be evaluated: Judgment and Decision Making; Analytical Ability; Innovation; Oral Communication; Written Communication; Technology Application; Project Management; Job Knowledge, including knowledge of: various types of emergencies and their subsequent impact on operations; the fundamentals of emergency management, such as preparedness, response, recovery, and mitigation; emergency management systems and procedures; the City’s Emergency Operations Organization; various types of training and exercise programs used to communicate information about emergency management to various audiences; non-City sources of funding for emergency management programs and trainings; methods and techniques used to develop and maintain emergency operations plans and procedures; and other necessary knowledge, skills, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Emergency Management Coordinator. Prior to the interview, candidates will be required to prepare some written material related to the duties and responsibilities of an Emergency Management Coordinator. This essay material will not be separately scored, but will be presented to the interview board for review and consideration, which may include discussion, in the overall evaluation of the candidate. Those who do not complete the advisory essay will not be invited to the interview and will be considered to have failed the entire examination. To be considered complete, the advisory essay must include a substantive response for each question or problem included in the advisory essay for which a candidate is required to provide an answer. Please note that candidates must complete the advisory essay and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process. The advisory essay will be administered on-line . Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory essay. Candidates who fail to complete the advisory essay as instructed may be disqualified. For candidates who apply between Thursday, January 25, 2024 and Thursday, February 8, 2024 , it is anticipated that the on-line advisory essay will be administered between Monday, April 1, 2024 and Monday, April 8, 2024 . For candidates who apply between Friday, June 14, 2024 and Thursday, June 27 , 2024 , it is anticipated that the on-line advisory essay will be administered between Monday, August 5 2024 and Monday, August 12, 2024 . Candidates will be notified later by e-mail of the date, time, and location of the interview, which may be held in Los Angeles or on-line. For candidates who apply between Thursday, January 25 , 2024 and Thursday, February 8, 2024 , it is anticipated that interviews will begin during the period of April 29 , 2024 to May 10, 2024 . For candidates who apply between Friday, June 14, 2024 and Thursday, June 27 , 2024 , it is anticipated that interviews will begin during the period of September 3, 2024 to September 13, 2024 . NOTES : This examination is based on a validation study. As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf . Applications are accepted subject to review to ensure that the minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin. In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates. The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates. You may take the Emergency Management Coordinator advisory essay only once every 24 months under this bulletin. If you have taken the Emergency Management Coordinator advisory essay within the last 24 months, you may not file for this examination at this time. Your rank on the employment list may change as scores of candidates from other administrations of this examination are merged onto one list. Your name may be removed from the open competitive list after six (6) months. A final average score of 70% or higher is required to be placed on the eligible list. In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list. For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time: Continuous
Apr 22, 2024
Full Time
DUTIES ANNUAL SALARY $95,254 to $139,290 and $117,930 to $172,427 The salary in the Department of Water and Power is $118,765 to $147,538 and $146,911 to $182,512. NOTES : Candidates from the eligible list are normally appointed to vacancies in the lower pay grade positions. Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . An Emergency Management Coordinator is responsible for developing, coordinating, implementing, and administering comprehensive emergency management programs including disaster preparedness, response, recovery, and mitigation Citywide or for individual City departments, including developing and maintaining emergency response and continuity of operations plans, standard operating procedures, and related training programs, exercises and drills; performs virtual or in person community education and outreach programs on disaster preparedness and planning; works with other City departments, governmental and private agencies, and community based organizations to develop and implement emergency management programs for the City of Los Angeles; analyzes and prepares comprehensive reports, research, recommendations, and correspondence for their assigned department or other administrative bodies as directed; may be assigned emergency response roles in various locations such as the City’s Emergency Operations Center (EOC), a Department Operations Center (DOC) or field level Incident Command Post (ICP) or Unified Command Post (UCP) and/or may be required to be on call and work evenings or weekends; and may supervise other Emergency Management Coordinators, City employees in other classifications, and/or volunteers involved in emergency management work. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) Graduation from an accredited four-year college or university with a major in emergency or disaster management, emergency preparedness, homeland security, public health, public administration, planning, or a closely-related field; and 4,160 hours of paid professional experience administering or coordinating a broad based disaster preparedness or emergency operations program for a government agency, emergency services organization, or large company, including developing, analyzing, or revising emergency response or recovery plans, training programs and exercises for large scale natural or human-caused disasters such as adverse weather, earthquakes, fires, floods, acts or threats of terrorism, public health crises, major planned events; or Graduation from an accredited four-year college or university; and completion of the Emergency Management Specialist Certificate Program by the California Governor’s Office of Emergency Services, California Specialized Training Institute, a Certified Emergency Manager Accreditation by the International Association of Emergency Managers (iAEM), or a FEMA Professional Development Series certificate and 2,080 hours of paid professional experience administering or coordinating a broad based disaster preparedness or emergency operations program for a government agency, emergency services organization, or large company, including developing, analyzing, or revising emergency response or recovery plans, training programs and exercises for large scale natural or human-caused disasters such as adverse weather, earthquakes, fires, floods, acts or threats of terrorism, public health crises, major planned events; or 4,160 hours of paid experience at the level of Management Analyst with the City of Los Angeles working as a City department's representative to the City of Los Angeles’ Emergency Operations Organization in administering or coordinating a City department's emergency management program, including developing, analyzing, or revising emergency response or recovery plans, training programs and exercises for large scale natural or human-caused disasters such as adverse weather, earthquakes, fires, floods, acts or threats of terrorism, public health crises, major planned events. A master’s degree from an accredited college or university in emergency management, homeland security, or public health may be substituted for a maximum of one year of the required experience. PROCESS NOTES Applicants who lack six months or less of the required experience may file for this examination. However, they cannot be appointed until the full experience requirement is met. A valid California driver’s license is required prior to appointment and is a condition of employment. Applicants with an out of state driver’s license must submit prior to appointment the equivalent of a California driving history from the state where the applicant’s driver’s license was obtained. Applicants will be disqualified and not eligible for hire if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). Applicants filing under Requirement No. 1 or Requirement No. 2 must list their school name and location, type of degree earned and major in the Education Section of the on-line application. Applicants who fail to provide this information on their application will not be considered further in this examination. Applicants filing under Requirement No. 2 who have not received the Emergency Management Specialist Certificate, Certified Emergency Manager Accreditation by the International Association of Emergency Managers (iAEM), or a FEMA Professional Development Series certificate due to COVID-19 restrictions may file for this examination. However, they cannot be appointed until they have submitted their certificate to the Personnel Department. Applicants filing under Requirement No. 3 must submit with their application a “Verification of Work Experience” (VWE) form with the required signatures, verifying their experience as a City department’s representative to the City of Los Angeles’ Emergency Operations Organization. The VWE form should indicate the type of work performed and the amount of time spent performing such work. This form may be obtained on-line at http://per.lacity.org/exams/vwe-sup.pdf . Applicants may attach the completed VWE form to their on-line application at the time of filing, or will have seven (7) calendar days from the on-line submission date to e-mail a copy of their completed VWE form including the required signatures, to per.appdocs@lacity.org . The subject line of your e-mail must include the exam title, your name, and indicate it is a VWE. In the body of your e-mail, you must also include your first and last name, last four digits of your Social Security Number, and contact phone number. Applicants who fail to submit their signed VWE form within the time required will not be considered further in this examination and their applications will not be processed. Applicants wishing to substitute education for one year of the required experience must list their school name and location, master’s degree and major in the Education section of the on-line application. Applicants who fail to provide this information on their application will not be considered further in this examination. Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf . For qualifying work experience gained outside of the City of Los Angeles, the term “professional experience” applies to positions that require possession of a degree from an accredited four-year college or university in order to obtain that position. Therefore, to be considered “professional,” non-City qualifying experience must be gained in positions after obtaining a four-year degree. Candidates completing the examination process may be contacted by the Personnel Department to provide required proof of qualifying degree and/or Emergency Management Specialist Certificate, Certified Emergency Manager Accreditation by the International Association of Emergency Managers (iAEM), or a FEMA Professional Development Series certificate. Applicants who wish to expedite this process may attach a copy of their qualifying degree or certificate in the Attachments section of the on-line application at the time of filing. Some positions may be required to be “on-call.” Please note that all positions with the Los Angeles World Airports are required to be “on-call.” One year full-time experience as an Emergency Manager or Emergency Preparedness Coordinator for a jurisdiction, company, organization, or division where the primary purpose is Emergency Management is highly desirable at the Los Angeles World Airports but not required. SELECTIVE CERTIFICATION In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only persons possessing the following at the time of filing may be considered for appointment to fill such positions: A Federal Emergency Management Agency certification in Homeland Security Exercise and Evaluation Program (HSEEP) Master Exercise Practitioner (MEP) Professional & Master Continuity Programs (Level I or II) Professional Development Series (PDS) Advanced Professional Series (APS) DRI Certified Business Continuity Professional International Association of Emergency Managers (IAEM) Certified Emergency Manager (CEM) Selective Certifications 1 through 7 require the submission of a Certificate of Completion at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s). Applicants who fail to submit the certificate(s) at the time of filing by not attaching it to the on-line application will not be considered for this part of selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed below: Thursday, January 25, 2024 to Thursday, February 8, 2024 Friday, June 14, 2024 to Thursday, June 27, 2024 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weight: Essay: Advisory Interview: 100% The examination will consist entirely of an evaluation of professional and personal qualifications by interview. In the interview, the following competencies may be evaluated: Judgment and Decision Making; Analytical Ability; Innovation; Oral Communication; Written Communication; Technology Application; Project Management; Job Knowledge, including knowledge of: various types of emergencies and their subsequent impact on operations; the fundamentals of emergency management, such as preparedness, response, recovery, and mitigation; emergency management systems and procedures; the City’s Emergency Operations Organization; various types of training and exercise programs used to communicate information about emergency management to various audiences; non-City sources of funding for emergency management programs and trainings; methods and techniques used to develop and maintain emergency operations plans and procedures; and other necessary knowledge, skills, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Emergency Management Coordinator. Prior to the interview, candidates will be required to prepare some written material related to the duties and responsibilities of an Emergency Management Coordinator. This essay material will not be separately scored, but will be presented to the interview board for review and consideration, which may include discussion, in the overall evaluation of the candidate. Those who do not complete the advisory essay will not be invited to the interview and will be considered to have failed the entire examination. To be considered complete, the advisory essay must include a substantive response for each question or problem included in the advisory essay for which a candidate is required to provide an answer. Please note that candidates must complete the advisory essay and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process. The advisory essay will be administered on-line . Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory essay. Candidates who fail to complete the advisory essay as instructed may be disqualified. For candidates who apply between Thursday, January 25, 2024 and Thursday, February 8, 2024 , it is anticipated that the on-line advisory essay will be administered between Monday, April 1, 2024 and Monday, April 8, 2024 . For candidates who apply between Friday, June 14, 2024 and Thursday, June 27 , 2024 , it is anticipated that the on-line advisory essay will be administered between Monday, August 5 2024 and Monday, August 12, 2024 . Candidates will be notified later by e-mail of the date, time, and location of the interview, which may be held in Los Angeles or on-line. For candidates who apply between Thursday, January 25 , 2024 and Thursday, February 8, 2024 , it is anticipated that interviews will begin during the period of April 29 , 2024 to May 10, 2024 . For candidates who apply between Friday, June 14, 2024 and Thursday, June 27 , 2024 , it is anticipated that interviews will begin during the period of September 3, 2024 to September 13, 2024 . NOTES : This examination is based on a validation study. As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf . Applications are accepted subject to review to ensure that the minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin. In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates. The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates. You may take the Emergency Management Coordinator advisory essay only once every 24 months under this bulletin. If you have taken the Emergency Management Coordinator advisory essay within the last 24 months, you may not file for this examination at this time. Your rank on the employment list may change as scores of candidates from other administrations of this examination are merged onto one list. Your name may be removed from the open competitive list after six (6) months. A final average score of 70% or higher is required to be placed on the eligible list. In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list. For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time: Continuous
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description SENIOR PROJECT MANAGER Full-Time Employment Opportunity Achieving your goals doesn't just give you things; it shapes who you are. The City of Sunnyvale invites you to take the next step in your career by applying for the Senior Project Manager position in the Information Technology Department. In this role, you'll partner alongside some of the most innovative, intelligent IT professionals in the Silicon Valley as we manage the full spectrum of information technology projects: applications, system implementations, security enhancements and more. The ideal candidate will demonstrate strong project management background in implementing applications, infrastructure components and security aspects. You'll collaborate with various departments, including Public Safety, Public Works, Community Development, and more, making this a dynamic and engaging opportunity. As the Senior Project Manager, you'll be in constant communication with department staff, the public, consultants, contractors, and other stakeholders. Delivery will be defined by smooth and efficient project execution, meaning exceptional communication and interpersonal skills are a must. Ideal candidates will possess a solid background in project management in key areas, including implementing applications, infrastructure components, and security measures. Peak performers will find our standards and possibilities irresistible - if you're looking to enable a new reality of public sector technology through innovation and integrity, we're looking for you. Apply today! To view the full classification, please see the link below: https://www.governmentjobs.com/careers/sunnyvale/classspecs/1344855 DISTINGUISHING CHARACTERISTICS The Senior Applications Analyst / Project Manager is an advanced journey level classification in the Applications Analyst / Project Manager series that designs, configures, installs, recommends, evaluates, and maintains application systems, scripts or reports Positions at this level are distinguished from other classes within the series by the level of responsibility, complexity of duties assigned and independence of action taken. The Senior Applications Analyst / Project Manager is distinguished from the lower-level classification of Applications Analyst I/II / Project Coordinator I/II in that the Senior Applications Analyst / Project Manager requires a higher level of technical and specialized application and business intelligence system expertise and an emphasis in multiple areas of focus. This classification is distinguished from the higher-level Principal Applications Analyst / Project Manager in that the Principal Applications Analyst / Project Manager independently designs and implements the most complex systems, leads larger IT projects and supervises. The Applications Analyst / Project Manager classification series has four (4) distinct areas of focus listed below. To be hired as a Senior Applications Analyst / Project Manager, the candidate must demonstrate the minimum qualifications with an emphasis in at least two of the areas of focus below: Configured Off the Shelf/Software-As-A-Service (COTS/SaaS) Application Configuration: Responsible for application configuration, including configuring and modifying the configuration of packaged systems to meet evolving and ongoing functional needs of City departments. Business Requirements Analysis, System Documentation and Product functionality mapping: Responsible for business requirements, system documentation, and product functionality mapping. Application/Interface Development, Database Development and Support, and Support of Custom-developed applications: Responsible for application interfaces and database development. Project Management/Coordination Activities: Responsible for managing projects from inception to implementation including all project-related functions coordinating, project plan, risk management plan, and communication plans. Essential Job Functions (May include, but are not limited to, the following): Plans, designs, recommends, installs, upgrades, and supports application systems, interfaces, queries, database, scripting activities, and business intelligence/reporting solutions to achieve optimum performance in accordance with the IT Service Level Agreement (SLA). Completes service requests in a timely manner and provides support to end users; guides and assists others in completing service requests. Troubleshoots, upgrades, or configures application, database or reporting systems to determine cause(s) or failure and resolves problems, to include cybersecurity issues. Designs, documents, develops, codes, tests, and debugs applications and interfaces. Analyzes, validates, and documents business processes and system requirements using standard Business Analysis tools and methodologies for the development or procurement of software systems. Designs, documents and develops extract, transform, load (ETL) processes to ensure accessibility of data from business systems for reports or use by other systems. Ensures systems and applications, including the City's Internet and Intranet, are patched and kept current on all security patches and upgrades. Conducts design sessions and develops design documents. Evaluates and monitors cost acquisition of applications, scripting, and reporting tools related items to obtain the best results, meet budget guidelines, and ensure system compatibility. Assists in the development and execution of preventive maintenance programs identifying weaknesses of current systems to determine critical application, reporting or system issues, including cybersecurity. Develops technical system documentation, training materials, and provides training to users and support staff. Leads and coordinates IT, departmental and vendor resources for projects in accordance with the project plan. Prepares presentation materials for meetings; documents and follows up on actions and decisions from meetings. Assists in the development and operations of the IT Strategic Plan (ITSP). Provides input and recommendations on new technology and solicits technical specifications. Communicates clearly and concisely, both verbally and in writing. Assists in the creation of operational procedure manuals. Sets timelines and expectations for tasks within project plans. Provides guidance to team members. Acts as a liaison between the various divisions within the department along with the client departments. Provides subject-matter expertise on complex technical issues. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer applications, web technologies, computer information systems, application development, database design, programming, technology project management or closely related field AND six years of experience in any two of the focus areas; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or closely related field AND six years of experience in any two of the focus areas; OR A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, engineering, informatics, web science, business information systems or related field AND five years of experience in any two of the focus areas; OR At least one of Project Management Professional (PMP), Program Management Professional (PgMP); or two of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), Microsoft Certified Solutions Associate (MCSA), Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI-RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate AND six years of experience in any two of the focus areas. NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge of: Principles and practices of excellent customer service. Principles and practices of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Developments and trends of application and reporting solutions. Fundamentals of Business Analysis Core Concept Model (BACCM) framework defined in Business Analysis Body of Knowledge (BABOK). Advanced concepts of project management from Project Management Body of Knowledge (PMBOK) Contemporary industry practices in Business Analysis, Project Management and SaaS or Cloud-based implementations. Database design and basic administration of database platforms like SQL Server and Oracle. Object-oriented, web and mobile application programming languages and associated best practices. Principles and practices of assuring data security and cybersecurity threats Software Application Lifecycle Management, Requirements Management, Configuration Management, and software issue tracking. RDBMS programming including stored procedures and user functions Basic knowledge of Local Area Network (LAN), wireless, and Wide Area Network (WAN) technology. Principles of project management, task completion, and resource management. Microsoft Office, Microsoft Project and Microsoft Visio. Team formation and execution; how to motivate teams. Cost-benefit analyses to recommend the most effective solution. Ability to: Provide excellent customer service. Communicate effectively, orally and in writing. Gather and document requirements for function changes and new requirements, translating user defined requirements into technical specifications. Plan, design, document, install and support application systems, scripting, business intelligence reports for both enterprise and departmental needs. Effectively organize, prioritize, and follow-up on work assignments to meet established deadlines. Prepare clear and concise written reports and technical documentation. Respond promptly and effectively to requests for service, including cybersecurity incidents. Develop complex reports using business intelligence tools; convert data into information. Learn new business systems, programming languages, reporting tools, databases, and other technology tools as required to support the City's operations. Perform cost/benefit analysis for applications, reports, systems enhancement or replacement. Establish and maintain and promote positive and effective working relationships with employees, other agencies, public officials, and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Work with vendors, ensuring the priorities of the City are met. Serve as a client liaison to identify and define project requirements, scope and objectives. Coordinate project activities, resources, and schedule with project teams. Provide guidance and direction to team members Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession at time of hire and continued maintenance of a valid California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Previous experience working in a public agency. Experience implementing new software solutions within an organization and/or successfully leading a complex IT project. Possession and maintenance of Project Management Professional (PMP) Possession and maintenance of Capital Asset Pricing Model (CAPM) Possession and maintenance of Certification in Capability in Business Analysis (CCBA) Possession and maintenance of Certified Business Analyst Professional (CBAP) Possession and maintenance of Microsoft Certified Solutions Associate (MCSA) Possession and maintenance of Information Technology Information Library (ITIL) certification. Possession and maintenance of Program Management Professional (PgMP) certification. Certifications in current programming or scripting languages. Application and Selection Process APPLICATION PROCESS The application period closes on Monday, May 20, 2024 at 5:00 pm (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for June 3, 2024, and/or June 4, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for June 11, 2024 and June 12, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 5/20/2024 5:00 PM Pacific
Apr 25, 2024
Full Time
Description SENIOR PROJECT MANAGER Full-Time Employment Opportunity Achieving your goals doesn't just give you things; it shapes who you are. The City of Sunnyvale invites you to take the next step in your career by applying for the Senior Project Manager position in the Information Technology Department. In this role, you'll partner alongside some of the most innovative, intelligent IT professionals in the Silicon Valley as we manage the full spectrum of information technology projects: applications, system implementations, security enhancements and more. The ideal candidate will demonstrate strong project management background in implementing applications, infrastructure components and security aspects. You'll collaborate with various departments, including Public Safety, Public Works, Community Development, and more, making this a dynamic and engaging opportunity. As the Senior Project Manager, you'll be in constant communication with department staff, the public, consultants, contractors, and other stakeholders. Delivery will be defined by smooth and efficient project execution, meaning exceptional communication and interpersonal skills are a must. Ideal candidates will possess a solid background in project management in key areas, including implementing applications, infrastructure components, and security measures. Peak performers will find our standards and possibilities irresistible - if you're looking to enable a new reality of public sector technology through innovation and integrity, we're looking for you. Apply today! To view the full classification, please see the link below: https://www.governmentjobs.com/careers/sunnyvale/classspecs/1344855 DISTINGUISHING CHARACTERISTICS The Senior Applications Analyst / Project Manager is an advanced journey level classification in the Applications Analyst / Project Manager series that designs, configures, installs, recommends, evaluates, and maintains application systems, scripts or reports Positions at this level are distinguished from other classes within the series by the level of responsibility, complexity of duties assigned and independence of action taken. The Senior Applications Analyst / Project Manager is distinguished from the lower-level classification of Applications Analyst I/II / Project Coordinator I/II in that the Senior Applications Analyst / Project Manager requires a higher level of technical and specialized application and business intelligence system expertise and an emphasis in multiple areas of focus. This classification is distinguished from the higher-level Principal Applications Analyst / Project Manager in that the Principal Applications Analyst / Project Manager independently designs and implements the most complex systems, leads larger IT projects and supervises. The Applications Analyst / Project Manager classification series has four (4) distinct areas of focus listed below. To be hired as a Senior Applications Analyst / Project Manager, the candidate must demonstrate the minimum qualifications with an emphasis in at least two of the areas of focus below: Configured Off the Shelf/Software-As-A-Service (COTS/SaaS) Application Configuration: Responsible for application configuration, including configuring and modifying the configuration of packaged systems to meet evolving and ongoing functional needs of City departments. Business Requirements Analysis, System Documentation and Product functionality mapping: Responsible for business requirements, system documentation, and product functionality mapping. Application/Interface Development, Database Development and Support, and Support of Custom-developed applications: Responsible for application interfaces and database development. Project Management/Coordination Activities: Responsible for managing projects from inception to implementation including all project-related functions coordinating, project plan, risk management plan, and communication plans. Essential Job Functions (May include, but are not limited to, the following): Plans, designs, recommends, installs, upgrades, and supports application systems, interfaces, queries, database, scripting activities, and business intelligence/reporting solutions to achieve optimum performance in accordance with the IT Service Level Agreement (SLA). Completes service requests in a timely manner and provides support to end users; guides and assists others in completing service requests. Troubleshoots, upgrades, or configures application, database or reporting systems to determine cause(s) or failure and resolves problems, to include cybersecurity issues. Designs, documents, develops, codes, tests, and debugs applications and interfaces. Analyzes, validates, and documents business processes and system requirements using standard Business Analysis tools and methodologies for the development or procurement of software systems. Designs, documents and develops extract, transform, load (ETL) processes to ensure accessibility of data from business systems for reports or use by other systems. Ensures systems and applications, including the City's Internet and Intranet, are patched and kept current on all security patches and upgrades. Conducts design sessions and develops design documents. Evaluates and monitors cost acquisition of applications, scripting, and reporting tools related items to obtain the best results, meet budget guidelines, and ensure system compatibility. Assists in the development and execution of preventive maintenance programs identifying weaknesses of current systems to determine critical application, reporting or system issues, including cybersecurity. Develops technical system documentation, training materials, and provides training to users and support staff. Leads and coordinates IT, departmental and vendor resources for projects in accordance with the project plan. Prepares presentation materials for meetings; documents and follows up on actions and decisions from meetings. Assists in the development and operations of the IT Strategic Plan (ITSP). Provides input and recommendations on new technology and solicits technical specifications. Communicates clearly and concisely, both verbally and in writing. Assists in the creation of operational procedure manuals. Sets timelines and expectations for tasks within project plans. Provides guidance to team members. Acts as a liaison between the various divisions within the department along with the client departments. Provides subject-matter expertise on complex technical issues. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer applications, web technologies, computer information systems, application development, database design, programming, technology project management or closely related field AND six years of experience in any two of the focus areas; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or closely related field AND six years of experience in any two of the focus areas; OR A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, engineering, informatics, web science, business information systems or related field AND five years of experience in any two of the focus areas; OR At least one of Project Management Professional (PMP), Program Management Professional (PgMP); or two of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), Microsoft Certified Solutions Associate (MCSA), Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI-RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate AND six years of experience in any two of the focus areas. NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge of: Principles and practices of excellent customer service. Principles and practices of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Developments and trends of application and reporting solutions. Fundamentals of Business Analysis Core Concept Model (BACCM) framework defined in Business Analysis Body of Knowledge (BABOK). Advanced concepts of project management from Project Management Body of Knowledge (PMBOK) Contemporary industry practices in Business Analysis, Project Management and SaaS or Cloud-based implementations. Database design and basic administration of database platforms like SQL Server and Oracle. Object-oriented, web and mobile application programming languages and associated best practices. Principles and practices of assuring data security and cybersecurity threats Software Application Lifecycle Management, Requirements Management, Configuration Management, and software issue tracking. RDBMS programming including stored procedures and user functions Basic knowledge of Local Area Network (LAN), wireless, and Wide Area Network (WAN) technology. Principles of project management, task completion, and resource management. Microsoft Office, Microsoft Project and Microsoft Visio. Team formation and execution; how to motivate teams. Cost-benefit analyses to recommend the most effective solution. Ability to: Provide excellent customer service. Communicate effectively, orally and in writing. Gather and document requirements for function changes and new requirements, translating user defined requirements into technical specifications. Plan, design, document, install and support application systems, scripting, business intelligence reports for both enterprise and departmental needs. Effectively organize, prioritize, and follow-up on work assignments to meet established deadlines. Prepare clear and concise written reports and technical documentation. Respond promptly and effectively to requests for service, including cybersecurity incidents. Develop complex reports using business intelligence tools; convert data into information. Learn new business systems, programming languages, reporting tools, databases, and other technology tools as required to support the City's operations. Perform cost/benefit analysis for applications, reports, systems enhancement or replacement. Establish and maintain and promote positive and effective working relationships with employees, other agencies, public officials, and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Work with vendors, ensuring the priorities of the City are met. Serve as a client liaison to identify and define project requirements, scope and objectives. Coordinate project activities, resources, and schedule with project teams. Provide guidance and direction to team members Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession at time of hire and continued maintenance of a valid California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Previous experience working in a public agency. Experience implementing new software solutions within an organization and/or successfully leading a complex IT project. Possession and maintenance of Project Management Professional (PMP) Possession and maintenance of Capital Asset Pricing Model (CAPM) Possession and maintenance of Certification in Capability in Business Analysis (CCBA) Possession and maintenance of Certified Business Analyst Professional (CBAP) Possession and maintenance of Microsoft Certified Solutions Associate (MCSA) Possession and maintenance of Information Technology Information Library (ITIL) certification. Possession and maintenance of Program Management Professional (PgMP) certification. Certifications in current programming or scripting languages. Application and Selection Process APPLICATION PROCESS The application period closes on Monday, May 20, 2024 at 5:00 pm (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for June 3, 2024, and/or June 4, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for June 11, 2024 and June 12, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 5/20/2024 5:00 PM Pacific
City of Los Angeles
City Of Los Angeles, California, United States
DUTIES ANNUAL SALARY: $112,564 to $164,576 The salary in the Department of Water and Power is $138,058 to $171,529. NOTES : Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Database Architect performs technical and administrative work in the development of standards, methods, techniques, policies, procedures, data analyses, data designs, database implementations, and data governance necessary for the productive integration, sharing, standardization, integrity, security, availability, consistency, and usability of data throughout the City’s on-premises and cloud-based databases; assists in the implementation, maintenance, operation, or overall management of and database-level integration between the on-premises and cloud-based databases; installs and configures database software and related administration tools and utilities; develops and implements production scripts for database maintenance tasks; tunes and optimizes SQL statements and database/system parameters; develops and conducts training; utilizes database tools to perform various types of database backups and recoveries; ensures database security and compliance with SB1386 or data privacy acts; researches current database issues and technologies; assists application developer to apply sound database technology to new application; may supervise other technical employees in the performance of this work; and performs related duties. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) A bachelor’s degree from an accredited four-year college or university in information systems, software engineering, computer engineering, computer science, or a related field; AND ONE OF THE FOLLOWING : Two years of full-time paid experience installing, administering, tuning, and maintaining databases in a medium to large scale production environment in one of the following database platforms: Oracle, DB2, SQL Server, MySQL, MariaDB, or PostgreSQL in a position at the level of Senior Systems Analyst I, Systems Programmer I, or Programmer Analyst IV with the City of Los Angeles; OR Two years of full-time paid experience as a database architect or database administrator in the information technology industry installing, administering, tuning, and maintaining medium to large scale production databases in one of the following database platforms: Oracle, DB2, SQL Server, MySQL, MariaDB, or PostgreSQL; OR Two years of full-time paid experience designing, building, operationalizing, securing, monitoring, and maintaining Google Cloud Platform or comparable cloud computing platforms using applicable data infrastructure such as Google Cloud Storage, Google BigQuery, Google CloudSQL, and Google Cloud Run for data processing in a position at the level of Senior Systems Analyst I, Systems Programmer I, or Programmer Analyst IV with the City of Los Angeles; OR Two years of full-time paid experience as a database architect or database administrator in the information technology industry designing, building, operationalizing, securing, monitoring, and maintaining Google Cloud Platform or comparable cloud computing platforms using applicable data infrastructure such as Google Cloud Storage, Google BigQuery, Google CloudSQL, and Google Cloud Run for data processing. A DBA professional certification in one of the following databases may be substituted for up to one year of the required experience: Oracle Database, version 10g or higher - Any operating system, Oracle Certified Professional (OCP) DB2 Universal Database, version 11 or higher - Any operating system, IBM Certified Database Administrator Microsoft SQL Server version 2012 or higher - Microsoft Certified Database Administrator (MCDBA) MySQL 5.7 or higher - Any operating system, MySQL Certified Database Administrator MariaDB version 10 or higher - Any operating system, MariaDB Certified Database Administrator PostgreSQL, version 12 - Any operating system, PostgreSQL Professional Certification Google Certified Professional Data Engineer PROCESS NOTES: Applicants who lack six months or less of the required experience may file for this examination. However, they cannot be appointed until the full experience requirement is met. Some positions may require a valid California driver’s license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). Applicants must list their school name and location, type of degree earned and major in the Education Section of the application. Applicants who fail to provide this information on their application will not be considered further in this examination and their applications will not be processed. Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf . Candidates completing the examination process will be contacted by the Personnel Department to provide required proof of qualifying degree. Applicants who wish to expedite this process may attach a copy of their qualifying degree to their on-line application at the time of filing in the Attachments section. Applicants wishing to substitute a DBA professional certification for up to one year of the required experience in Requirement #2, #3, #4, or #5 must attach proof of completion of the DBA professional certification at the time of filing in the Attachments section. The copy of the document(s) must be attached to the on-line application BEFORE the application is submitted. If the document(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the documents. The substitution will not be considered for applicants who fail to provide the information at the time of filing. Please note that the following DBA professional certifications listed under the substitution clause may be updated in future exam bulletins to: Oracle Database, version 19c or higher - Any operating system, Oracle Certified Professional (OCP) DB2 Universal Database, version 12 or higher - Any operating system, IBM Certified Database Administrator Microsoft SQL Server version 2016 or higher - Microsoft Certified Database Administrator (MCDBA) SELECTIVE CERTIFICATION: In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only persons possessing the following specific professional certification(s) at the time of filing may be considered for appointment to fill such positions: AWS Certified Database-Specialty Certification Google Certified Professional Data Engineer IBM Certified Database Administrator - DB2 8 or higher (Linux, UNIX, and Windows) IBM Certified Database Administrator - DB2 9 or higher for z/OS IBM Certified Database Administrator - DB2 v12 or higher for z/OS IBM InfoSphere DataStage Badge Essentials MariaDB Certified Database Administrator - MariaDB version 10 or higher Microsoft Certified: Azure Database Administrator Associate Microsoft Certified Database Administrator (MCDBA) Microsoft Certified Solutions Associate (MCSA) Microsoft SQL 2016 Database Administration Microsoft Certified Solutions Expert (MCSE) - Data Management and Analytics Microsoft Certified Solutions Associate (MCSA) - SQL Database Administration Microsoft Certified Solutions Associate (MCSA): Data Engineering with Azure Microsoft Certified Solutions Associate (MCSA) - SQL 2016 Database Administration Microsoft Certified Solutions Associate (MSCA): SQL 2016 BI Development or more recent MySQL Certified Database Administrator - MySQL 5.7 or higher Oracle 10g Administrator Certified Associate (OCA) or higher Oracle 10g Administrator Certified Master (OCM) or higher Oracle 10g Administrator Certified Professional (OCP) or higher Oracle 12c Administrator Certified Associate (OCA) or higher Oracle 12c Administrator Certified Master (OCM) or higher Oracle 19c Administrator Certified Professional (OCP) or higher Oracle Data Integrator 11g or 12c (or higher) Certified Implementation Specialist Oracle E-Business Suite R12 PostgreSQL Professional Certification - PostgreSQL version 12 or higher PowerCenter Data Integration 10 or higher: Administrator, Specialist Certification PowerCenter Data Integration 10 or higher: Developer, Specialist Certification NOTE : Applicants must attach a copy of the certificate(s) to the on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s), and will not be considered for this part of selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. Applications will only be accepted on-line on the dates listed below: Friday, October 6, 2023 to Thursday, October 19, 2023 Friday, May 3, 2024 to Thursday, May 16, 2024 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weights: Technical Exercise: Advisory Interview: 100% The examination will consist entirely of an evaluation of professional and personal qualifications by interview. In the interview, the following competencies may be evaluated: Analytical Ability; Attention to Detail; Initiative; Innovation; Responsiveness and Follow-Up; Teamwork; Oral Communication; Job Knowledge, including knowledge of: high-availability, high-performance, and disaster recovery databases; data management principles, data flow, and systems design theory; database tuning methods; database design principles and conceptual modeling techniques; general query and transaction processing concepts; metadata repository concepts; data arrangement and distribution; performance trade-offs, data structures, and relative strengths and weaknesses of database management systems; programming languages; control systems software and native or third-party tools; internal systems components; various relational database management schemas; software tools and technologies necessary to move or replicate data; Google Cloud platform functionalities; and other necessary knowledge, skills, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Database Architect. Prior to the interview, candidates will be required to prepare some technical, written material related to the duties and responsibilities of a Database Architect. This material will not be separately scored, but will be presented to the interview board for review and consideration, which may include discussion, in the overall evaluation of the candidate. Those who do not complete the advisory technical exercise will not be invited to the interview and will be considered to have failed the entire examination. To be considered complete, the advisory technical exercise must include a substantive response for each question or problem included in the advisory technical exercise for which a candidate is required to provide an answer. Please note that candidates must complete the advisory technical exercise and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process. The advisory technical exercise will be administered on-line . Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory technical exercise. Candidates who fail to complete the advisory technical exercise as instructed may be disqualified. For candidates who apply between FRIDAY, OCTOBER 6, 2023 and THURSDAY, OCTOBER 19, 2023 , it is anticipated that the on-line advisory technical exercise will be administered between MONDAY, NOVEMBER 27, 2023 and MONDAY, DECEMBER 4, 2023 . For candidates who apply between FRIDAY, MAY 3, 2024 and THURSDAY, MAY 16, 2024 , it is anticipated that the on-line advisory technical exercise will be administered between MONDAY, JUNE 24, 2024 and MONDAY, JULY 1, 2024 . Candidates will be notified later by e-mail of the date, time, and location of the interview, which will be held in Los Angeles or on-line. For candidates who apply between FRIDAY, OCTOBER 6, 2023 and THURSDAY, OCTOBER 19, 2023 , it is anticipated that interviews will begin during the period of DECEMBER 26, 2023 to JANUARY 5, 2024 . For candidates who apply between FRIDAY, MAY 3, 2024 and THURSDAY, MAY 16, 2024 , it is anticipated that interviews will begin during the period of July 22, 2024 to August 2, 2024. NOTES : This examination is based on a validation study. As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf . Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin. In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates. The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates. You may take the Database Architect advisory technical exercise only once every 24 months under this bulletin. If you have taken the Database Architect advisory technical exercise within the last 24 months, you may not file for this examination at this time. Your rank on the employment list may change as scores of candidates from other administrations of this examination are merged onto one list. Your name may be removed from the open competitive list after six (6) months. A final average score of 70% or higher is required to be placed on the eligible list. In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list. For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time: Continuous
Mar 07, 2024
Full Time
DUTIES ANNUAL SALARY: $112,564 to $164,576 The salary in the Department of Water and Power is $138,058 to $171,529. NOTES : Annual salary is at the start of the pay range. The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer. For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to http://per.lacity.org/Reciprocity_CityDepts_and_DWP.pdf . A Database Architect performs technical and administrative work in the development of standards, methods, techniques, policies, procedures, data analyses, data designs, database implementations, and data governance necessary for the productive integration, sharing, standardization, integrity, security, availability, consistency, and usability of data throughout the City’s on-premises and cloud-based databases; assists in the implementation, maintenance, operation, or overall management of and database-level integration between the on-premises and cloud-based databases; installs and configures database software and related administration tools and utilities; develops and implements production scripts for database maintenance tasks; tunes and optimizes SQL statements and database/system parameters; develops and conducts training; utilizes database tools to perform various types of database backups and recoveries; ensures database security and compliance with SB1386 or data privacy acts; researches current database issues and technologies; assists application developer to apply sound database technology to new application; may supervise other technical employees in the performance of this work; and performs related duties. REQUIREMENT(S)/MINIMUM QUALIFICATION(S) A bachelor’s degree from an accredited four-year college or university in information systems, software engineering, computer engineering, computer science, or a related field; AND ONE OF THE FOLLOWING : Two years of full-time paid experience installing, administering, tuning, and maintaining databases in a medium to large scale production environment in one of the following database platforms: Oracle, DB2, SQL Server, MySQL, MariaDB, or PostgreSQL in a position at the level of Senior Systems Analyst I, Systems Programmer I, or Programmer Analyst IV with the City of Los Angeles; OR Two years of full-time paid experience as a database architect or database administrator in the information technology industry installing, administering, tuning, and maintaining medium to large scale production databases in one of the following database platforms: Oracle, DB2, SQL Server, MySQL, MariaDB, or PostgreSQL; OR Two years of full-time paid experience designing, building, operationalizing, securing, monitoring, and maintaining Google Cloud Platform or comparable cloud computing platforms using applicable data infrastructure such as Google Cloud Storage, Google BigQuery, Google CloudSQL, and Google Cloud Run for data processing in a position at the level of Senior Systems Analyst I, Systems Programmer I, or Programmer Analyst IV with the City of Los Angeles; OR Two years of full-time paid experience as a database architect or database administrator in the information technology industry designing, building, operationalizing, securing, monitoring, and maintaining Google Cloud Platform or comparable cloud computing platforms using applicable data infrastructure such as Google Cloud Storage, Google BigQuery, Google CloudSQL, and Google Cloud Run for data processing. A DBA professional certification in one of the following databases may be substituted for up to one year of the required experience: Oracle Database, version 10g or higher - Any operating system, Oracle Certified Professional (OCP) DB2 Universal Database, version 11 or higher - Any operating system, IBM Certified Database Administrator Microsoft SQL Server version 2012 or higher - Microsoft Certified Database Administrator (MCDBA) MySQL 5.7 or higher - Any operating system, MySQL Certified Database Administrator MariaDB version 10 or higher - Any operating system, MariaDB Certified Database Administrator PostgreSQL, version 12 - Any operating system, PostgreSQL Professional Certification Google Certified Professional Data Engineer PROCESS NOTES: Applicants who lack six months or less of the required experience may file for this examination. However, they cannot be appointed until the full experience requirement is met. Some positions may require a valid California driver’s license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). Applicants must list their school name and location, type of degree earned and major in the Education Section of the application. Applicants who fail to provide this information on their application will not be considered further in this examination and their applications will not be processed. Please note that qualifying education must be from a college or university accredited by a City of Los Angeles recognized agency. A list of approved accrediting agencies can be found at http://per.lacity.org/Accredited%20Institutions%2008-21-08.pdf . Candidates completing the examination process will be contacted by the Personnel Department to provide required proof of qualifying degree. Applicants who wish to expedite this process may attach a copy of their qualifying degree to their on-line application at the time of filing in the Attachments section. Applicants wishing to substitute a DBA professional certification for up to one year of the required experience in Requirement #2, #3, #4, or #5 must attach proof of completion of the DBA professional certification at the time of filing in the Attachments section. The copy of the document(s) must be attached to the on-line application BEFORE the application is submitted. If the document(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the documents. The substitution will not be considered for applicants who fail to provide the information at the time of filing. Please note that the following DBA professional certifications listed under the substitution clause may be updated in future exam bulletins to: Oracle Database, version 19c or higher - Any operating system, Oracle Certified Professional (OCP) DB2 Universal Database, version 12 or higher - Any operating system, IBM Certified Database Administrator Microsoft SQL Server version 2016 or higher - Microsoft Certified Database Administrator (MCDBA) SELECTIVE CERTIFICATION: In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training. Only persons possessing the following specific professional certification(s) at the time of filing may be considered for appointment to fill such positions: AWS Certified Database-Specialty Certification Google Certified Professional Data Engineer IBM Certified Database Administrator - DB2 8 or higher (Linux, UNIX, and Windows) IBM Certified Database Administrator - DB2 9 or higher for z/OS IBM Certified Database Administrator - DB2 v12 or higher for z/OS IBM InfoSphere DataStage Badge Essentials MariaDB Certified Database Administrator - MariaDB version 10 or higher Microsoft Certified: Azure Database Administrator Associate Microsoft Certified Database Administrator (MCDBA) Microsoft Certified Solutions Associate (MCSA) Microsoft SQL 2016 Database Administration Microsoft Certified Solutions Expert (MCSE) - Data Management and Analytics Microsoft Certified Solutions Associate (MCSA) - SQL Database Administration Microsoft Certified Solutions Associate (MCSA): Data Engineering with Azure Microsoft Certified Solutions Associate (MCSA) - SQL 2016 Database Administration Microsoft Certified Solutions Associate (MSCA): SQL 2016 BI Development or more recent MySQL Certified Database Administrator - MySQL 5.7 or higher Oracle 10g Administrator Certified Associate (OCA) or higher Oracle 10g Administrator Certified Master (OCM) or higher Oracle 10g Administrator Certified Professional (OCP) or higher Oracle 12c Administrator Certified Associate (OCA) or higher Oracle 12c Administrator Certified Master (OCM) or higher Oracle 19c Administrator Certified Professional (OCP) or higher Oracle Data Integrator 11g or 12c (or higher) Certified Implementation Specialist Oracle E-Business Suite R12 PostgreSQL Professional Certification - PostgreSQL version 12 or higher PowerCenter Data Integration 10 or higher: Administrator, Specialist Certification PowerCenter Data Integration 10 or higher: Developer, Specialist Certification NOTE : Applicants must attach a copy of the certificate(s) to the on-line application at the time of filing. The certificate(s) must be attached to the on-line application BEFORE the application is submitted. If the certificate(s) is attached AFTER the on-line application has been submitted, it will not be available to the City and applicants WILL NOT be credited with having submitted the certificate(s), and will not be considered for this part of selective certification. WHERE TO APPLY & APPLICATION DEADLINE Applications will only be accepted on-line on the dates listed in the “Application Deadline” section of this bulletin. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity . NOTE : Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter. Applications will only be accepted on-line on the dates listed below: Friday, October 6, 2023 to Thursday, October 19, 2023 Friday, May 3, 2024 to Thursday, May 16, 2024 The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the “Application Deadline” section of this bulletin. In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the selection process in the following order: 1) Los Angeles City promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs based on a random sampling of those qualified candidates. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period’s selection process. SELECTION PROCESS Examination Weights: Technical Exercise: Advisory Interview: 100% The examination will consist entirely of an evaluation of professional and personal qualifications by interview. In the interview, the following competencies may be evaluated: Analytical Ability; Attention to Detail; Initiative; Innovation; Responsiveness and Follow-Up; Teamwork; Oral Communication; Job Knowledge, including knowledge of: high-availability, high-performance, and disaster recovery databases; data management principles, data flow, and systems design theory; database tuning methods; database design principles and conceptual modeling techniques; general query and transaction processing concepts; metadata repository concepts; data arrangement and distribution; performance trade-offs, data structures, and relative strengths and weaknesses of database management systems; programming languages; control systems software and native or third-party tools; internal systems components; various relational database management schemas; software tools and technologies necessary to move or replicate data; Google Cloud platform functionalities; and other necessary knowledge, skills, and abilities. Additional job analysis information can be obtained by going to https://per.lacity.org/jobs/job-analyses.cfm and clicking on Competencies under Database Architect. Prior to the interview, candidates will be required to prepare some technical, written material related to the duties and responsibilities of a Database Architect. This material will not be separately scored, but will be presented to the interview board for review and consideration, which may include discussion, in the overall evaluation of the candidate. Those who do not complete the advisory technical exercise will not be invited to the interview and will be considered to have failed the entire examination. To be considered complete, the advisory technical exercise must include a substantive response for each question or problem included in the advisory technical exercise for which a candidate is required to provide an answer. Please note that candidates must complete the advisory technical exercise and meet the minimum qualifications as stated on this bulletin in order to be considered further in the examination process. The advisory technical exercise will be administered on-line . Candidates invited to participate in the examination will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory technical exercise. Candidates who fail to complete the advisory technical exercise as instructed may be disqualified. For candidates who apply between FRIDAY, OCTOBER 6, 2023 and THURSDAY, OCTOBER 19, 2023 , it is anticipated that the on-line advisory technical exercise will be administered between MONDAY, NOVEMBER 27, 2023 and MONDAY, DECEMBER 4, 2023 . For candidates who apply between FRIDAY, MAY 3, 2024 and THURSDAY, MAY 16, 2024 , it is anticipated that the on-line advisory technical exercise will be administered between MONDAY, JUNE 24, 2024 and MONDAY, JULY 1, 2024 . Candidates will be notified later by e-mail of the date, time, and location of the interview, which will be held in Los Angeles or on-line. For candidates who apply between FRIDAY, OCTOBER 6, 2023 and THURSDAY, OCTOBER 19, 2023 , it is anticipated that interviews will begin during the period of DECEMBER 26, 2023 to JANUARY 5, 2024 . For candidates who apply between FRIDAY, MAY 3, 2024 and THURSDAY, MAY 16, 2024 , it is anticipated that interviews will begin during the period of July 22, 2024 to August 2, 2024. NOTES : This examination is based on a validation study. As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf . Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin. In conjunction with Civil Service Rules, applicants who have received a regular appointment to a City position or are on a reserve list will be considered Promotional candidates while all other applicants will be considered Open candidates. The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding 0.25 of a point seniority credit for each year of continuous classified City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates. You may take the Database Architect advisory technical exercise only once every 24 months under this bulletin. If you have taken the Database Architect advisory technical exercise within the last 24 months, you may not file for this examination at this time. Your rank on the employment list may change as scores of candidates from other administrations of this examination are merged onto one list. Your name may be removed from the open competitive list after six (6) months. A final average score of 70% or higher is required to be placed on the eligible list. In accordance with Civil Service Rule, Sec. 4.24, review periods may be combined. Candidates in the examination process may file protests as provided in Sec. 4.20, 4.22, and 4.23 as applicable and within the required time frame; however, the Personnel Department may respond to and resolve protests prior to the establishment of the eligible list. For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Notice : If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN INTERDEPARTMENTAL PROMOTIONAL AND OPEN COMPETITIVE BASIS The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER For additional information and FAQs regarding the City's hiring process, please go to: https://per.lacity.org/faqs/employment-testing-process.html There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees: http://per.lacity.org/bens/index.html Closing Date/Time: Continuous