City of Vallejo
Vallejo, California, United States
Description THE POSITION This recruitment is being conducted to fill one full-time vacancy. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. The Public Works Customer Service Representative will support the Public Works Engineering Division by answering calls, providing customer service to the public and City staff. The Customer Service Representative will be responsible for greeting traffic from the general public and triage public requests while City Hall is open to the public. When City Hall is closed to the public, the Customer Service Representative will be completing administrative and/or clerical tasks in the engineering division of the Public Works department. THE DEPARTMENT The Public Works Department provides essential services to the Vallejo community. It is a progressive, innovative, and collaborative department with a team of skilled professionals responsible for engineering, design, construction, and maintenance of the City's roads, traffic signals, trees, open spaces, and buildings. The department also manages real property lease agreements, stormwater compliance programs, transportation planning, recycling & solid waste contract services, the Vallejo Municipal Marina, the Mare Island Preserve, and the Mare Island Causeway Bridge. For more information about the specific Divisions, please click here . THE CITY OF VALLEJO The City of Vallejo is located in Solano County and has a population of approximately 121,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks. CLASS CHARACTERISTICS This class is characterized by the responsibility for providing customer service and assistance to the public and City staff when assigned to the Commercial Services Section of the Finance Department or the Operations Section of the Public Works Department. This is the full working level and incumbents within this classification are expected to work with limited supervision within their respective assignment area. SUPERVISION RECEIVED AND EXERCISED Depending upon assignment receives general supervision from the Commercial Services or Public Works section manager. Essential Functions EXAMPLES OF IMPORTANT RESPONSIBILITIES AND DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Important responsibilities and duties may include, but are not limited to, the following : Enter Daily Work Reports into the automated work order time and record keeping system. Write, distribute, and track work orders. Receive and respond to complaints and emergency calls, as well as requests for information. Dispatch Public Works workers using a two-way radio, telephone, and pager system. Monitor the street light recorder. Monitor communications on the two-way radio. Compile and prepare bills and a variety of reports for work completed by City Public Works employees. Receive, track, and authorize payment for garbage company transfer station tickets. Maintain a database for Public Works assets maintained by the City Maintenance Division. Provide individual software training and assistance to those employees using the automated work order system. Provide training to new staff. May be assigned the responsibility of database administrator for the automated work order system. Retrieve, sort, and distribute Underground Service Alert (USA) requests. Notify outside agencies and departments of work being performed by City staff as required. Set-up, retrieve and distribute preventative maintenance schedules. Monitor and process delinquent bill meter removals and new meter installations. Minimum Qualifications/Knowledge, Skills & Abilities Knowledge of: Basic customer relations techniques. Modern office practices, procedures and equipment including a computer. Equipment used by employees assigned to the Commercial Services Section or Public Works Operations Section. Terminology associated with the work performed within the assigned section, Operational practices of assigned section. Principles and procedures of record keeping. Mathematical principles. English usage, spelling, grammar, and punctuation. Ability to: Learn the operations, services, and activities of a customer service program. Learn, interpret, and explain utility policies and procedures. Respond tactfully and courteously with the public in answering customer inquiries and complaints. Operate a variety of office equipment including a typewriter, calculator, and computer terminal. Maintain a variety of records and files. Perform varied clerical work. Perform mathematical calculations quickly and accurately. Work in situations with hostile customers. Understand and carry out oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Prioritize work assignments and activities. EXPERIENCE AND TRAINING GUIDELINES Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience : Two years of customer service experience. Computerized record keeping and data base systems, bookkeeping and cash handling experience is desirable. Training : Completion of the twelfth grade and some training or coursework in accounting and record keeping. Additional Information The Recruitment & Selection Process 1. Applications are due by 5:00 P.M. on Friday, May 10, 2024. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), by the posted deadline in order to be considered. NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo HR staff are unable to assist with these issues. 2. Applications will be screened for overall qualifications the week of May 13, 2024. 3 . Applicants who meet the minimum qualifications will have their supplemental responses scored by subject matter experts the week of May 20, 2024. The most qualified applicants from the scoring of the supplemental questions will be invited to participate in an Oral Panel Interview. 4. Oral Panel Interviews are tentatively scheduled to take place the week of June 3, 2024. Oral Panel Interviews are weighted at 100% of the candidates' score. Candidates must achieve a minimum passing score of 70%. Those achieving 70% or higher will be placed on the Register of Eligibles (eligible list) and may be considered to fill positions for up to one year. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions. REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Sukari Dixon at (707) 648-4398 or send an email to: Sukari.Dixon@cityofvallejo.net no later than May 10, 2024, at 5:00 P.M. PRIOR TO HIRE The selected candidate will be required to: 1) Submit to reference checks 2) Submit to and successfully pass a pre-employment background check, including fingerprint check. 3) Provide proof of legal right to work in the United States. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Closing Date/Time: 5/10/2024 5:00 PM Pacific
Apr 26, 2024
Full Time
Description THE POSITION This recruitment is being conducted to fill one full-time vacancy. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. The Public Works Customer Service Representative will support the Public Works Engineering Division by answering calls, providing customer service to the public and City staff. The Customer Service Representative will be responsible for greeting traffic from the general public and triage public requests while City Hall is open to the public. When City Hall is closed to the public, the Customer Service Representative will be completing administrative and/or clerical tasks in the engineering division of the Public Works department. THE DEPARTMENT The Public Works Department provides essential services to the Vallejo community. It is a progressive, innovative, and collaborative department with a team of skilled professionals responsible for engineering, design, construction, and maintenance of the City's roads, traffic signals, trees, open spaces, and buildings. The department also manages real property lease agreements, stormwater compliance programs, transportation planning, recycling & solid waste contract services, the Vallejo Municipal Marina, the Mare Island Preserve, and the Mare Island Causeway Bridge. For more information about the specific Divisions, please click here . THE CITY OF VALLEJO The City of Vallejo is located in Solano County and has a population of approximately 121,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks. CLASS CHARACTERISTICS This class is characterized by the responsibility for providing customer service and assistance to the public and City staff when assigned to the Commercial Services Section of the Finance Department or the Operations Section of the Public Works Department. This is the full working level and incumbents within this classification are expected to work with limited supervision within their respective assignment area. SUPERVISION RECEIVED AND EXERCISED Depending upon assignment receives general supervision from the Commercial Services or Public Works section manager. Essential Functions EXAMPLES OF IMPORTANT RESPONSIBILITIES AND DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Important responsibilities and duties may include, but are not limited to, the following : Enter Daily Work Reports into the automated work order time and record keeping system. Write, distribute, and track work orders. Receive and respond to complaints and emergency calls, as well as requests for information. Dispatch Public Works workers using a two-way radio, telephone, and pager system. Monitor the street light recorder. Monitor communications on the two-way radio. Compile and prepare bills and a variety of reports for work completed by City Public Works employees. Receive, track, and authorize payment for garbage company transfer station tickets. Maintain a database for Public Works assets maintained by the City Maintenance Division. Provide individual software training and assistance to those employees using the automated work order system. Provide training to new staff. May be assigned the responsibility of database administrator for the automated work order system. Retrieve, sort, and distribute Underground Service Alert (USA) requests. Notify outside agencies and departments of work being performed by City staff as required. Set-up, retrieve and distribute preventative maintenance schedules. Monitor and process delinquent bill meter removals and new meter installations. Minimum Qualifications/Knowledge, Skills & Abilities Knowledge of: Basic customer relations techniques. Modern office practices, procedures and equipment including a computer. Equipment used by employees assigned to the Commercial Services Section or Public Works Operations Section. Terminology associated with the work performed within the assigned section, Operational practices of assigned section. Principles and procedures of record keeping. Mathematical principles. English usage, spelling, grammar, and punctuation. Ability to: Learn the operations, services, and activities of a customer service program. Learn, interpret, and explain utility policies and procedures. Respond tactfully and courteously with the public in answering customer inquiries and complaints. Operate a variety of office equipment including a typewriter, calculator, and computer terminal. Maintain a variety of records and files. Perform varied clerical work. Perform mathematical calculations quickly and accurately. Work in situations with hostile customers. Understand and carry out oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Prioritize work assignments and activities. EXPERIENCE AND TRAINING GUIDELINES Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience : Two years of customer service experience. Computerized record keeping and data base systems, bookkeeping and cash handling experience is desirable. Training : Completion of the twelfth grade and some training or coursework in accounting and record keeping. Additional Information The Recruitment & Selection Process 1. Applications are due by 5:00 P.M. on Friday, May 10, 2024. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), by the posted deadline in order to be considered. NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo HR staff are unable to assist with these issues. 2. Applications will be screened for overall qualifications the week of May 13, 2024. 3 . Applicants who meet the minimum qualifications will have their supplemental responses scored by subject matter experts the week of May 20, 2024. The most qualified applicants from the scoring of the supplemental questions will be invited to participate in an Oral Panel Interview. 4. Oral Panel Interviews are tentatively scheduled to take place the week of June 3, 2024. Oral Panel Interviews are weighted at 100% of the candidates' score. Candidates must achieve a minimum passing score of 70%. Those achieving 70% or higher will be placed on the Register of Eligibles (eligible list) and may be considered to fill positions for up to one year. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions. REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Sukari Dixon at (707) 648-4398 or send an email to: Sukari.Dixon@cityofvallejo.net no later than May 10, 2024, at 5:00 P.M. PRIOR TO HIRE The selected candidate will be required to: 1) Submit to reference checks 2) Submit to and successfully pass a pre-employment background check, including fingerprint check. 3) Provide proof of legal right to work in the United States. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Equal Opportunity Employer (EOE ) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Closing Date/Time: 5/10/2024 5:00 PM Pacific
City of Glenwood Springs, CO
Glenwood Springs, Colorado, United States
POSITION SUMMARY: The Customer Service Representative performs a variety of general office and accounting duties in maintaining varied fiscal records and systems for the City, including processing payments and account inquiries, preparing monthly billing, providing front desk and telephone customer service, and providing transactional and historical records upon request. ESSENTIAL FUNCTIONS: Processes online, mail-in, phone, and in-person payments for utilities, licenses, taxes, and other fees.Answers questions regarding billing and utilities in a timely fashion while retaining a friendly and empathetic demeanor, may transfer outside calls to the appropriate department.Interacts regularly in a professional manner with internal and external customers from diverse backgrounds and with varying degrees of communication skills.Establishes and maintains effective, collaborative working relationships with City employees, supervisors and the general public. Processes, posts, and enters payment and refund information for residential and commercial accounts, maintains accurate records of all transactions.Provides information to title companies for closings and communicates with Electric and Water Department field technicians to verify meter reads.Prepares year-end schedules for auditors and provides other data, reports or information as requested, keeps complete records throughout the year in anticipation of audits and reviews.May train, orient or assist fellow employees as needed. OTHER DUTIES: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. CORE COMPETENCIES: Motivated self-starter with the ability to assess current work processes and suggest improvements where appropriate. Able to prioritize tasks in a busy office environment with interactions, distractions, and foot traffic. Demonstrates organizational skills with the ability to work efficiently to meet deadlines. Able to establish and maintain effective, collaborative working relationships with City employees, supervisors, and the general public. Able to follow oral and written instructions, and seek clarifying information when necessary for tasks that have critical impact or outcomes. Able to operate office equipment, including a ten-key, dual monitors, phone transfers, paper folding/stuffing equipment for large mailings. Willing to sit for long periods of time, perform repetitive tasks, and constantly remain alert. Demonstrates a growth mindset, critical thinking, and a willingness to constantly learn and grow. POSITION REPORTS TO: Utilities and Payroll Manager DIRECT REPORTS ASSIGNED: 0; non-supervisory position JOB LOCATION: City Hall,101 8 th St., Glenwood Springs, CO FLSA STATUS: Non-Exempt CATEGORY: Full time HOURS: 40 hours per week Miscellaneous Information Position is eligible for full-time benefits. Please see the attached benefits guide. Closing Date/Time: May 2, 2024 5:00 PM
Apr 26, 2024
Full Time
POSITION SUMMARY: The Customer Service Representative performs a variety of general office and accounting duties in maintaining varied fiscal records and systems for the City, including processing payments and account inquiries, preparing monthly billing, providing front desk and telephone customer service, and providing transactional and historical records upon request. ESSENTIAL FUNCTIONS: Processes online, mail-in, phone, and in-person payments for utilities, licenses, taxes, and other fees.Answers questions regarding billing and utilities in a timely fashion while retaining a friendly and empathetic demeanor, may transfer outside calls to the appropriate department.Interacts regularly in a professional manner with internal and external customers from diverse backgrounds and with varying degrees of communication skills.Establishes and maintains effective, collaborative working relationships with City employees, supervisors and the general public. Processes, posts, and enters payment and refund information for residential and commercial accounts, maintains accurate records of all transactions.Provides information to title companies for closings and communicates with Electric and Water Department field technicians to verify meter reads.Prepares year-end schedules for auditors and provides other data, reports or information as requested, keeps complete records throughout the year in anticipation of audits and reviews.May train, orient or assist fellow employees as needed. OTHER DUTIES: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. CORE COMPETENCIES: Motivated self-starter with the ability to assess current work processes and suggest improvements where appropriate. Able to prioritize tasks in a busy office environment with interactions, distractions, and foot traffic. Demonstrates organizational skills with the ability to work efficiently to meet deadlines. Able to establish and maintain effective, collaborative working relationships with City employees, supervisors, and the general public. Able to follow oral and written instructions, and seek clarifying information when necessary for tasks that have critical impact or outcomes. Able to operate office equipment, including a ten-key, dual monitors, phone transfers, paper folding/stuffing equipment for large mailings. Willing to sit for long periods of time, perform repetitive tasks, and constantly remain alert. Demonstrates a growth mindset, critical thinking, and a willingness to constantly learn and grow. POSITION REPORTS TO: Utilities and Payroll Manager DIRECT REPORTS ASSIGNED: 0; non-supervisory position JOB LOCATION: City Hall,101 8 th St., Glenwood Springs, CO FLSA STATUS: Non-Exempt CATEGORY: Full time HOURS: 40 hours per week Miscellaneous Information Position is eligible for full-time benefits. Please see the attached benefits guide. Closing Date/Time: May 2, 2024 5:00 PM
TEXAS PARKS AND WILDLIFE
Canyon, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Zach McMeans, (806) 476-9722 PHYSICAL WORK ADDRESS: Palo Duro Canyon State Park, 11450 Park Rd 5, Canyon, TX 79015 GENERAL DESCRIPTION: Under the direction of the Headquarters Office Manager, this position performs entry-level to routine customer service work Including daily office operations at Palo Duro Canyon State Park. Provides customer service, performs revenue collection, accounting, permit sales and automated camper registration. Clerical tasks include answering telephones, processing incoming and outgoing mail, report data entry, preparing correspondence and filing. Interprets policies and provides information to park visitors and general public. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists Headquarters Office Manager with maintaining inventory of resale items and office supplies, brochures and visitor information packets. Conducts routine cleaning of park headquarters building. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: One year experience in general clerical duties, cash handling or customer service. Licensure: Applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of administrative and clerical procedures; Knowledge of general office procedures; Knowledge of basic mathematics; Skill in MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash and account for revenue collected; Ability to prepare and maintain records, files and reports; Ability to transfer merchandise/stock; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stressful conditions; Ability to use automated camper registration systems; Ability to maintain flexibility and work with frequent interruptions and multiple and changing priorities; Ability to make sound judgment decisions based upon data available and in short time frames; Ability to communicate and interact effectively with members of the public and to respond to public inquires in a timely manner; Ability to perform manual labor including, lifting supplies and materials up to 30 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a high visitation park with overnight camping; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: May 8, 2024, 11:59:00 PM
Apr 25, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Zach McMeans, (806) 476-9722 PHYSICAL WORK ADDRESS: Palo Duro Canyon State Park, 11450 Park Rd 5, Canyon, TX 79015 GENERAL DESCRIPTION: Under the direction of the Headquarters Office Manager, this position performs entry-level to routine customer service work Including daily office operations at Palo Duro Canyon State Park. Provides customer service, performs revenue collection, accounting, permit sales and automated camper registration. Clerical tasks include answering telephones, processing incoming and outgoing mail, report data entry, preparing correspondence and filing. Interprets policies and provides information to park visitors and general public. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists Headquarters Office Manager with maintaining inventory of resale items and office supplies, brochures and visitor information packets. Conducts routine cleaning of park headquarters building. Works under close to moderate supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: One year experience in general clerical duties, cash handling or customer service. Licensure: Applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of administrative and clerical procedures; Knowledge of general office procedures; Knowledge of basic mathematics; Skill in MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash and account for revenue collected; Ability to prepare and maintain records, files and reports; Ability to transfer merchandise/stock; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stressful conditions; Ability to use automated camper registration systems; Ability to maintain flexibility and work with frequent interruptions and multiple and changing priorities; Ability to make sound judgment decisions based upon data available and in short time frames; Ability to communicate and interact effectively with members of the public and to respond to public inquires in a timely manner; Ability to perform manual labor including, lifting supplies and materials up to 30 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a high visitation park with overnight camping; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS Closing Date: May 8, 2024, 11:59:00 PM
Irvine Ranch Water District, CA
Irvine, California, United States
General Description We are excited to announce that we are accepting applications for a Temporary Customer Service Field Technician position in Customer Service. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position Under direct supervision, the Customer Service Field Technician will process computerized meter reads for billing and use IRWD’s Customer Information System. Read meters for specialized IRWD routes; provide turn on and shut off services to designated meters; perform service disconnects associated with non-pay accounts; install temporary water meters; perform field maintenance; verify new residential and non-residential tract release meter settings for billing and collect GPS data. Summary of Duties Perform field activities, including verifying and reading meter numbers, recording read on lap top computers or handheld devices, providing turn on and shut off services as required. Respond to assigned Customer Service requests regarding excessive water bills and usage, check for leaks, meter misreads, and all other meter related problems. Enter findings into Field Mapplet System and/or CC&B system as required. Read, install, transfer, and remove temporary construction meters and complete required paperwork. Flow test construction meters to ensure proper functioning and assignment of registers. Inspect and detect misuse or malfunction of meters/fire hydrants. Inspect, detect, and report malfunctions in meters; verify reads, locations and other reported issues. Deliver notices for delinquent accounts including reconnection fees, deposits and returned check fees. Disconnect water service for nonpayment and reconnect upon notification for receipt of payment. Participate in the department’s monthly schedule rotation to assist with customer requests. Read specialized IRWD routes. Inspect and verify new tracts and commercial meter settings, noting locations, addresses, meter information and village. Flow test units, collect GPS points and note type of dwellings, fire line services or landscape. Perform field maintenance with regard to replacing meter lids or covers, cleaning dirt or debris from meter boxes and cutting or trimming vegetation covering water meters. Provide continuous contact with District personnel via cell phones, landline phone, email, and Instant Message. Meet with customers to educate and resolve concerns. Collaborate with office staff to resolve field related customer issues. Maintain District vehicle, tools, equipment, and supplies in good working order. Ensure vehicle is clean and free of debris & trash. Participate in special projects as requested, including inventory and repair of construction meters, creation of specialized maps for meter reading purposes, address verification, marking of meter services, etc. Support mail services by performing duties such as, pick-up and delivery of mail to the various IRWD locations and personnel, processing District’s mail using mailroom equipment, and delivery of mail to the post office (USPS) to ensure adequate coverage, as needed. Comply with District safety work-related practices and attend relevant safety training. Responsible for all other work-related duties as assigned. Qualifications Education: High School graduation or equivalent required. For degrees obtained outside of the U.S., an official equivalency evaluation is required. Experience: Two (2) years’ experience in a field/customer service environment, preferably in the water industry, public utility, or a similar environment required. Computer experience in a Windows based environment desired. Meter reading experience desired Knowledge: Ability to read blueprints required. Licenses and Certifications: Valid Class 'C' California Driver's License required. Water Distribution Operator Grade I certification desired. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . Language Ability and Interpersonal Communication Ability to communicate effectively both orally and in writing. Ability to communicate effectively with all levels of office/field employees, management, and vendors. Represent District in a professional manner when dealing with outside suppliers and customers. Mathematical Ability Ability to add, subtract, multiply, divide, and calculate fractions, decimals and percentages. Technology Ability Proficient in the use of MS Office Suite (Word, Excel). Keyboarding abilities sufficient to perform the job. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion, particularly when dealing with dissatisfied customers, in performing all job functions. Physical Requirements Ability to lift up to 50 lbs. on a routine basis. Regularly required to stoop, stand, bend, sit and walk. Environmental Adaptability Ability to work under seasonably uncomfortable conditions with exposure to environmental factors such as wildlife, toxic agents, traffic, equipment and machinery and non-permit required confined spaces. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: 5/1/2024 12:00 AM Pacific
Apr 18, 2024
Full Time
General Description We are excited to announce that we are accepting applications for a Temporary Customer Service Field Technician position in Customer Service. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position Under direct supervision, the Customer Service Field Technician will process computerized meter reads for billing and use IRWD’s Customer Information System. Read meters for specialized IRWD routes; provide turn on and shut off services to designated meters; perform service disconnects associated with non-pay accounts; install temporary water meters; perform field maintenance; verify new residential and non-residential tract release meter settings for billing and collect GPS data. Summary of Duties Perform field activities, including verifying and reading meter numbers, recording read on lap top computers or handheld devices, providing turn on and shut off services as required. Respond to assigned Customer Service requests regarding excessive water bills and usage, check for leaks, meter misreads, and all other meter related problems. Enter findings into Field Mapplet System and/or CC&B system as required. Read, install, transfer, and remove temporary construction meters and complete required paperwork. Flow test construction meters to ensure proper functioning and assignment of registers. Inspect and detect misuse or malfunction of meters/fire hydrants. Inspect, detect, and report malfunctions in meters; verify reads, locations and other reported issues. Deliver notices for delinquent accounts including reconnection fees, deposits and returned check fees. Disconnect water service for nonpayment and reconnect upon notification for receipt of payment. Participate in the department’s monthly schedule rotation to assist with customer requests. Read specialized IRWD routes. Inspect and verify new tracts and commercial meter settings, noting locations, addresses, meter information and village. Flow test units, collect GPS points and note type of dwellings, fire line services or landscape. Perform field maintenance with regard to replacing meter lids or covers, cleaning dirt or debris from meter boxes and cutting or trimming vegetation covering water meters. Provide continuous contact with District personnel via cell phones, landline phone, email, and Instant Message. Meet with customers to educate and resolve concerns. Collaborate with office staff to resolve field related customer issues. Maintain District vehicle, tools, equipment, and supplies in good working order. Ensure vehicle is clean and free of debris & trash. Participate in special projects as requested, including inventory and repair of construction meters, creation of specialized maps for meter reading purposes, address verification, marking of meter services, etc. Support mail services by performing duties such as, pick-up and delivery of mail to the various IRWD locations and personnel, processing District’s mail using mailroom equipment, and delivery of mail to the post office (USPS) to ensure adequate coverage, as needed. Comply with District safety work-related practices and attend relevant safety training. Responsible for all other work-related duties as assigned. Qualifications Education: High School graduation or equivalent required. For degrees obtained outside of the U.S., an official equivalency evaluation is required. Experience: Two (2) years’ experience in a field/customer service environment, preferably in the water industry, public utility, or a similar environment required. Computer experience in a Windows based environment desired. Meter reading experience desired Knowledge: Ability to read blueprints required. Licenses and Certifications: Valid Class 'C' California Driver's License required. Water Distribution Operator Grade I certification desired. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . Language Ability and Interpersonal Communication Ability to communicate effectively both orally and in writing. Ability to communicate effectively with all levels of office/field employees, management, and vendors. Represent District in a professional manner when dealing with outside suppliers and customers. Mathematical Ability Ability to add, subtract, multiply, divide, and calculate fractions, decimals and percentages. Technology Ability Proficient in the use of MS Office Suite (Word, Excel). Keyboarding abilities sufficient to perform the job. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion, particularly when dealing with dissatisfied customers, in performing all job functions. Physical Requirements Ability to lift up to 50 lbs. on a routine basis. Regularly required to stoop, stand, bend, sit and walk. Environmental Adaptability Ability to work under seasonably uncomfortable conditions with exposure to environmental factors such as wildlife, toxic agents, traffic, equipment and machinery and non-permit required confined spaces. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: 5/1/2024 12:00 AM Pacific
The Digital Navigation Program at Loveland Public Library aligns with our vision and mission of creating a more digital equitable and inclusive community in Larimer County. AmeriCorps members serving as Digital Navigators assist community members with accessing affordable internet service and devices and providing digital skills training. During the 2023-24 service term, members will be placed with one of 7 host-sites in Larimer County, including: Loveland, Estes Valley, Red Feather Lakes, Berthoud, Wellington, and Front Range Community College - Larimer Campus in Fort Collins. To learn more about Loveland Public Library and the Digital Navigators of Larimer County Libraries programming, visit www.lovlib.org/americorps. If selected to fill the role, in Red Feather, Wellington, or Estes Park, Digital Navigator will receive a $500 bonus upon successful completion of 24 weeks of service. PLEASE UPLOAD A RESUME, COVER LETTER & 2 SUPERVISOR LEVEL REFERENCES WITH APPLICATION Preferred that the Navigator live within 25 mile radius of the host site. SERVICE RESPONSIBILITIES: Member positions at all host sites will work one on one with community members primarily in person, with some assistance occurring by email or remote video conference depending on the needs and abilities of each community member. When community members’ needs and goals align, Digital Navigators may also offer small group training. First, AmeriCorps members will assess community members’ access to internet service at home and to equipment. Next community members’ ability to utilize technology to meet their needs and achieve their goals will be assessed. Digital navigators will serve people who are members of historically marginalized communities, including people with disabilities, older adults, members of ethnic and racial minorities, people living at or below 150% of the federal poverty level, people with limited literacy and/or English language proficiency and people who reside primarily in rural areas. In addition, AmeriCorps members will conduct outreach activities to raise awareness about digital inclusion and digital equity in their community and spread the word about the availability of this service in their community. Digital navigators will also collect and report data on the types of requests received, services provided, and the outcomes of the services provided. AmeriCorps members are required to meet with program managers a minimum of once per month and the program coordinator and host site supervisors a minimum of once per week to ensure success within their site. Access to affordable internet services: The cost of internet service is a barrier for some Coloradans. Primary responsibilities of AmeriCorps members in this area will be to assist the community member with the Affordable Connectivity Program (ACP) application, which provides eligible community members with a discount for internet service and a discount on devices. Members will become versed in helping community members apply for the discounted internet service through ACP to service with a local participating internet service provider (ISP). This assistance could include assisting the community members in talking on the telephone with a customer service representative at local ISPs. Access to affordable electronic devices: Members will assist community members with obtaining devices they need to achieve their digital inclusion goals. AmeriCorps members will connect community members with providers of affordable devices and/or repair services. Digital skills training: Once community members have internet service in their homes and a device to use it, they may have online tasks or activities they need to complete. Digital Navigators will teach community members how to complete these tasks, including online safety and security topics. Members will help with identifying the digital skills training needed for the community members to achieve their digital inclusion goals. The AmeriCorps member will provide this training and/or refer the community member to an organization in the community that provides the training. Digital skills training can include a wide variety of activities. Examples include helping community members access and use social media, communicate using video with friends and family, assistance with online applications, enroll in and/or participate in online training, using email, navigating the internet, using telehealth or video meeting applications, using software like Microsoft Office and/or Google applications, comfortability using and navigating a mobile device, and more. TERM OF SERVICE: Start Date: October 30, 2023 End Date: October 29, 2024 Average hours per week: 36-40 hours Total Expected Hours: 1700 hours of service BENEFITS: Up to a $1,833.33 monthly maximum living allowance, paid bi-weekly. Segal Education Award of $6,895 upon successful completion of the term. Laptop to keep after service term. Internet/mobile hotspot for use during term. Mileage reimbursement for travel to host site(s). Attendance ticket, travel expenses, meals, and lodging for digital literacy or professional development conference such as National Digital Inclusion Alliance (NDIA) in 2024. CorpsNetwork - Health Coverage - https://corpsnetwork.org/health-insurance/monthly premium paid for. Childcare benefit provided - www.americorpschildcare.com. Access to AmeriCorps Member Assistance Program. Remote service opportunity for up to 20% of service time. Multiple opportunities for professional development. Topics include digital inclusion and equity, communicating with diverse populations, fundamentals of adult learning, and other relevant topics. Minimum qualifications and requirements: US Citizen, US National, or lawful permanent resident alien of the United States At least 17 years of age at the commencement of service Received a high school diploma or equivalent or, if current high school student, agreement to obtain a high school diploma or equivalent. A federal, state criminal history, sex offender National Service Criminal History Check (NSCHC) background check will be obtained pre-eligibility for service Reliable vehicle, car insurance & driver’s license. A driving record will be obtained. Able to lift, transfer, and move light duty technology equipment such as laptops, tablets, and rolling carts of up to 20lbs. Professional responsibilities: Ability to act as a positive role model. Commitment to ethics of diversity, equity, and inclusion. Willingness to learn and adapt and accept feedback from staff. Ability to work well within a team setting. Participate in professional development training required by Loveland Public Library, City of Loveland, and applicable host site (Berthoud Community Library District, Estes Valley Library, Red Feather Lakes Community Library, Wellington Public Library, Front Range Community College Harmony Library). Professionally represent AmeriCorps, Loveland Public Library, and host site Libraries when serving with students, community members and partners. Committed to developing the skills below (if the applicant does not already have these skills) Embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, online security practices, and common online services and applications. Take initiative, be organized, and effectively manage time. Provide excellent customer service in person, via email/chat, video conference, and on the phone. Establish appropriate professional boundaries with clients. Establish trust with clients of varied ages and socioeconomic, educational, language and cultural backgrounds. Demonstrate flexibility, adaptability, a positive attitude, cultural sensitivity, and a sense of humor in working with diverse populations. Creatively solve problems and negotiate and handle stressful situations while maintaining professionalism. Create and update digital inclusion plan with needs assessment, goals and outcomes for each community member served. Create short form written, image-based, or video instructions and guides to aid community members with basic technological concepts. HOST-SITE PLACEMENT: Determined by Program Manager and Program Coordinator after interview process: dependent on proximity to host site, member’s personality, and work style. If interested in a specific host site, please state location in your application. Possible host sites include: Loveland Public Library & community partners within Loveland, CO city limit Berthoud Community Library: Berthoud, CO Estes Valley Library: Estes Park, CO Wellington Town Library: Wellington, CO Front Range Community College Larimer Campus: Fort Collins, CO Red Feather Lakes Library: Red Feather Lakes, CO DISCLAIMERS: AmeriCorps: In accordance with AmeriCorps Regulation 45 CFR 2540.100, this position does not duplicate work of previous or existing employees or volunteers, supplant the hiring of workers, or include service or duties that have been performed or were performed by a current employee, an employee who recently resigned or was discharged, an employee subject to a reduction in workforce, or an employee who is on leave. The Corporation for National and Community Service (CNCS) is committed to achieving a diverse, high-performing workforce. No persons involved with this program will discriminate based on race, religion, creed, color, national origin, gender, age, sexual orientation, political affiliation, disability, marital/parental status, or military service. We strive to provide a service and work environment free of sexual, racial, ethnic, religious or other harassment. City of Loveland: The City of Loveland provides equal opportunities to all applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential position functions. A criminal history and NHCSC check will be obtained pre-service.
Apr 11, 2024
Full Time
The Digital Navigation Program at Loveland Public Library aligns with our vision and mission of creating a more digital equitable and inclusive community in Larimer County. AmeriCorps members serving as Digital Navigators assist community members with accessing affordable internet service and devices and providing digital skills training. During the 2023-24 service term, members will be placed with one of 7 host-sites in Larimer County, including: Loveland, Estes Valley, Red Feather Lakes, Berthoud, Wellington, and Front Range Community College - Larimer Campus in Fort Collins. To learn more about Loveland Public Library and the Digital Navigators of Larimer County Libraries programming, visit www.lovlib.org/americorps. If selected to fill the role, in Red Feather, Wellington, or Estes Park, Digital Navigator will receive a $500 bonus upon successful completion of 24 weeks of service. PLEASE UPLOAD A RESUME, COVER LETTER & 2 SUPERVISOR LEVEL REFERENCES WITH APPLICATION Preferred that the Navigator live within 25 mile radius of the host site. SERVICE RESPONSIBILITIES: Member positions at all host sites will work one on one with community members primarily in person, with some assistance occurring by email or remote video conference depending on the needs and abilities of each community member. When community members’ needs and goals align, Digital Navigators may also offer small group training. First, AmeriCorps members will assess community members’ access to internet service at home and to equipment. Next community members’ ability to utilize technology to meet their needs and achieve their goals will be assessed. Digital navigators will serve people who are members of historically marginalized communities, including people with disabilities, older adults, members of ethnic and racial minorities, people living at or below 150% of the federal poverty level, people with limited literacy and/or English language proficiency and people who reside primarily in rural areas. In addition, AmeriCorps members will conduct outreach activities to raise awareness about digital inclusion and digital equity in their community and spread the word about the availability of this service in their community. Digital navigators will also collect and report data on the types of requests received, services provided, and the outcomes of the services provided. AmeriCorps members are required to meet with program managers a minimum of once per month and the program coordinator and host site supervisors a minimum of once per week to ensure success within their site. Access to affordable internet services: The cost of internet service is a barrier for some Coloradans. Primary responsibilities of AmeriCorps members in this area will be to assist the community member with the Affordable Connectivity Program (ACP) application, which provides eligible community members with a discount for internet service and a discount on devices. Members will become versed in helping community members apply for the discounted internet service through ACP to service with a local participating internet service provider (ISP). This assistance could include assisting the community members in talking on the telephone with a customer service representative at local ISPs. Access to affordable electronic devices: Members will assist community members with obtaining devices they need to achieve their digital inclusion goals. AmeriCorps members will connect community members with providers of affordable devices and/or repair services. Digital skills training: Once community members have internet service in their homes and a device to use it, they may have online tasks or activities they need to complete. Digital Navigators will teach community members how to complete these tasks, including online safety and security topics. Members will help with identifying the digital skills training needed for the community members to achieve their digital inclusion goals. The AmeriCorps member will provide this training and/or refer the community member to an organization in the community that provides the training. Digital skills training can include a wide variety of activities. Examples include helping community members access and use social media, communicate using video with friends and family, assistance with online applications, enroll in and/or participate in online training, using email, navigating the internet, using telehealth or video meeting applications, using software like Microsoft Office and/or Google applications, comfortability using and navigating a mobile device, and more. TERM OF SERVICE: Start Date: October 30, 2023 End Date: October 29, 2024 Average hours per week: 36-40 hours Total Expected Hours: 1700 hours of service BENEFITS: Up to a $1,833.33 monthly maximum living allowance, paid bi-weekly. Segal Education Award of $6,895 upon successful completion of the term. Laptop to keep after service term. Internet/mobile hotspot for use during term. Mileage reimbursement for travel to host site(s). Attendance ticket, travel expenses, meals, and lodging for digital literacy or professional development conference such as National Digital Inclusion Alliance (NDIA) in 2024. CorpsNetwork - Health Coverage - https://corpsnetwork.org/health-insurance/monthly premium paid for. Childcare benefit provided - www.americorpschildcare.com. Access to AmeriCorps Member Assistance Program. Remote service opportunity for up to 20% of service time. Multiple opportunities for professional development. Topics include digital inclusion and equity, communicating with diverse populations, fundamentals of adult learning, and other relevant topics. Minimum qualifications and requirements: US Citizen, US National, or lawful permanent resident alien of the United States At least 17 years of age at the commencement of service Received a high school diploma or equivalent or, if current high school student, agreement to obtain a high school diploma or equivalent. A federal, state criminal history, sex offender National Service Criminal History Check (NSCHC) background check will be obtained pre-eligibility for service Reliable vehicle, car insurance & driver’s license. A driving record will be obtained. Able to lift, transfer, and move light duty technology equipment such as laptops, tablets, and rolling carts of up to 20lbs. Professional responsibilities: Ability to act as a positive role model. Commitment to ethics of diversity, equity, and inclusion. Willingness to learn and adapt and accept feedback from staff. Ability to work well within a team setting. Participate in professional development training required by Loveland Public Library, City of Loveland, and applicable host site (Berthoud Community Library District, Estes Valley Library, Red Feather Lakes Community Library, Wellington Public Library, Front Range Community College Harmony Library). Professionally represent AmeriCorps, Loveland Public Library, and host site Libraries when serving with students, community members and partners. Committed to developing the skills below (if the applicant does not already have these skills) Embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, online security practices, and common online services and applications. Take initiative, be organized, and effectively manage time. Provide excellent customer service in person, via email/chat, video conference, and on the phone. Establish appropriate professional boundaries with clients. Establish trust with clients of varied ages and socioeconomic, educational, language and cultural backgrounds. Demonstrate flexibility, adaptability, a positive attitude, cultural sensitivity, and a sense of humor in working with diverse populations. Creatively solve problems and negotiate and handle stressful situations while maintaining professionalism. Create and update digital inclusion plan with needs assessment, goals and outcomes for each community member served. Create short form written, image-based, or video instructions and guides to aid community members with basic technological concepts. HOST-SITE PLACEMENT: Determined by Program Manager and Program Coordinator after interview process: dependent on proximity to host site, member’s personality, and work style. If interested in a specific host site, please state location in your application. Possible host sites include: Loveland Public Library & community partners within Loveland, CO city limit Berthoud Community Library: Berthoud, CO Estes Valley Library: Estes Park, CO Wellington Town Library: Wellington, CO Front Range Community College Larimer Campus: Fort Collins, CO Red Feather Lakes Library: Red Feather Lakes, CO DISCLAIMERS: AmeriCorps: In accordance with AmeriCorps Regulation 45 CFR 2540.100, this position does not duplicate work of previous or existing employees or volunteers, supplant the hiring of workers, or include service or duties that have been performed or were performed by a current employee, an employee who recently resigned or was discharged, an employee subject to a reduction in workforce, or an employee who is on leave. The Corporation for National and Community Service (CNCS) is committed to achieving a diverse, high-performing workforce. No persons involved with this program will discriminate based on race, religion, creed, color, national origin, gender, age, sexual orientation, political affiliation, disability, marital/parental status, or military service. We strive to provide a service and work environment free of sexual, racial, ethnic, religious or other harassment. City of Loveland: The City of Loveland provides equal opportunities to all applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential position functions. A criminal history and NHCSC check will be obtained pre-service.
The Digital Navigation Program at Loveland Public Library aligns with our vision and mission of creating a more digital equitable and inclusive community in Larimer County. AmeriCorps members serving as Digital Navigators assist community members with accessing affordable internet service and devices and providing digital skills training. During the 2023-24 service term, members will be placed with one of 7 host-sites in Larimer County, including: Loveland, Estes Valley, Red Feather Lakes, Berthoud, Wellington, and Front Range Community College - Larimer Campus in Fort Collins. To learn more about Loveland Public Library and the Digital Navigators of Larimer County Libraries programming, visit www.lovlib.org/americorps. PLEASE UPLOAD A RESUME, COVER LETTER. & 2 SUPERVISOR LEVEL REFERENCES WITH APPLICATION SERVICE RESPONSIBILITIES: Member positions at all host sites will work one on one with community members primarily in person, with some assistance occurring by email or remote video conference depending on the needs and abilities of each community member. When community members’ needs and goals align, Digital Navigators may also offer small group training. First, AmeriCorps members will assess community members’ access to internet service at home and to equipment. Next community members’ ability to utilize technology to meet their needs and achieve their goals will be assessed. Digital navigators will serve people who are members of historically marginalized communities, including people with disabilities, older adults, members of ethnic and racial minorities, people living at or below 150% of the federal poverty level, people with limited literacy and/or English language proficiency and people who reside primarily in rural areas. In addition, AmeriCorps members will conduct outreach activities to raise awareness about digital inclusion and digital equity in their community and spread the word about the availability of this service in their community. Digital navigators will also collect and report data on the types of requests received, services provided, and the outcomes of the services provided. AmeriCorps members are required to meet with program managers a minimum of once per month and the program coordinator and host site supervisors a minimum of once per week to ensure success within their site. Access to affordable internet services: The cost of internet service is a barrier for some Coloradans. Primary responsibilities of AmeriCorps members in this area will be to assist the community member with the Affordable Connectivity Program (ACP) application, which provides eligible community members with a discount for internet service and a discount on devices. Members will become versed in helping community members apply for the discounted internet service through ACP to service with a local participating internet service provider (ISP). This assistance could include assisting the community members in talking on the telephone with a customer service representative at local ISPs. Access to affordable electronic devices: Members will assist community members with obtaining devices they need to achieve their digital inclusion goals. AmeriCorps members will connect community members with providers of affordable devices and/or repair services. Digital skills training: Once community members have internet service in their homes and a device to use it, they may have online tasks or activities they need to complete. Digital Navigators will teach community members how to complete these tasks, including online safety and security topics. Members will help with identifying the digital skills training needed for the community members to achieve their digital inclusion goals. The AmeriCorps member will provide this training and/or refer the community member to an organization in the community that provides the training. Digital skills training can include a wide variety of activities. Examples include helping community members access and use social media, communicate using video with friends and family, assistance with online applications, enroll in and/or participate in online training, using email, navigating the internet, using telehealth or video meeting applications, using software like Microsoft Office and/or Google applications, comfortability using and navigating a mobile device, and more. TERM OF SERVICE: Start Date: October 30, 2023 End Date: October 29, 2024 Average hours per week: 19-20 hours Total Expected Hours: 900 hours of service BENEFITS: Up to a $916.66 monthly maximum living allowance, paid bi-weekly. Segal Education Award of $3,447.50 upon successful completion of the term. Laptop to keep after service term. Internet/mobile hotspot for use during term. Mileage reimbursement for travel to host site(s). Attendance ticket for local or virtual digital literacy or professional development conference such as National Digital Inclusion Alliance (NDIA) in 2024. Access to AmeriCorps Member Assistance Program. Remote service opportunity for up to 20% of service time. Multiple opportunities for professional development. Topics include digital inclusion and equity, communicating with diverse populations, fundamentals of adult learning, and other relevant topics. Minimum qualifications and requirements: US Citizen, US National, or lawful permanent resident alien of the United States At least 17 years of age at the commencement of service Received a high school diploma or equivalent or, if current high school student, agreement to obtain a high school diploma or equivalent. A federal, state criminal history, sex offender National Service Criminal History Check (NSCHC) background check will be obtained pre-eligibility for service. Reliable vehicle, car insurance & driver’s license. A driving record will be obtained. Able to lift, transfer, and move light duty technology equipment such as laptops, tablets, and rolling carts of up to 20lbs. Professional responsibilities: Ability to act as a positive role model. Commitment to ethics of diversity, equity, and inclusion. Willingness to learn and adapt and accept feedback from staff. Ability to work well within a team setting. Participate in professional development training required by Loveland Public Library, City of Loveland, and applicable host site (Berthoud Community Library District, Estes Valley Library, Red Feather Lakes Community Library, Wellington Public Library, Front Range Community College Harmony Library). Professionally represent AmeriCorps, Loveland Public Library, and host site Libraries when serving with students, community members and partners. Committed to developing the skills below (if the applicant does not already have these skills) Embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, online security practices, and common online services and applications. Take initiative, be organized, and effectively manage time. Provide excellent customer service in person, via email/chat, video conference, and on the phone. Establish appropriate professional boundaries with clients. Establish trust with clients of varied ages and socioeconomic, educational, language and cultural backgrounds. Demonstrate flexibility, adaptability, a positive attitude, cultural sensitivity, and a sense of humor in working with diverse populations. Creatively solve problems and negotiate and handle stressful situations while maintaining professionalism. Create and update digital inclusion plan with needs assessment, goals and outcomes for each community member served. Create short form written, image-based, or video instructions and guides to aid community members with basic technological concepts. HOST-SITE PLACEMENT: Determined by Program Manager and Program Coordinator after interview process: dependent on proximity to host site, member’s personality, and work style. If interested in a specific host site, please state location in your application. Possible host sites include: Loveland Public Library & community partners within Loveland, CO city limit Berthoud Community Library: Berthoud, CO Estes Valley Library: Estes Park, CO Wellington Town Library: Wellington, CO Front Range Community College Larimer Campus: Fort Collins, CO Red Feather Lakes Library: Red Feather Lakes, CO DISCLAIMERS: AmeriCorps: In accordance with AmeriCorps Regulation 45 CFR 2540.100, this position does not duplicate work of previous or existing employees or volunteers, supplant the hiring of workers, or include service or duties that have been performed or were performed by a current employee, an employee who recently resigned or was discharged, an employee subject to a reduction in workforce, or an employee who is on leave. The Corporation for National and Community Service (CNCS) is committed to achieving a diverse, high-performing workforce. No persons involved with this program will discriminate based on race, religion, creed, color, national origin, gender, age, sexual orientation, political affiliation, disability, marital/parental status, or military service. We strive to provide a service and work environment free of sexual, racial, ethnic, religious or other harassment. City of Loveland: The City of Loveland provides equal opportunities to all applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential position functions. A criminal history and NHCSC check will be obtained pre-service.
Mar 07, 2024
Full Time
The Digital Navigation Program at Loveland Public Library aligns with our vision and mission of creating a more digital equitable and inclusive community in Larimer County. AmeriCorps members serving as Digital Navigators assist community members with accessing affordable internet service and devices and providing digital skills training. During the 2023-24 service term, members will be placed with one of 7 host-sites in Larimer County, including: Loveland, Estes Valley, Red Feather Lakes, Berthoud, Wellington, and Front Range Community College - Larimer Campus in Fort Collins. To learn more about Loveland Public Library and the Digital Navigators of Larimer County Libraries programming, visit www.lovlib.org/americorps. PLEASE UPLOAD A RESUME, COVER LETTER. & 2 SUPERVISOR LEVEL REFERENCES WITH APPLICATION SERVICE RESPONSIBILITIES: Member positions at all host sites will work one on one with community members primarily in person, with some assistance occurring by email or remote video conference depending on the needs and abilities of each community member. When community members’ needs and goals align, Digital Navigators may also offer small group training. First, AmeriCorps members will assess community members’ access to internet service at home and to equipment. Next community members’ ability to utilize technology to meet their needs and achieve their goals will be assessed. Digital navigators will serve people who are members of historically marginalized communities, including people with disabilities, older adults, members of ethnic and racial minorities, people living at or below 150% of the federal poverty level, people with limited literacy and/or English language proficiency and people who reside primarily in rural areas. In addition, AmeriCorps members will conduct outreach activities to raise awareness about digital inclusion and digital equity in their community and spread the word about the availability of this service in their community. Digital navigators will also collect and report data on the types of requests received, services provided, and the outcomes of the services provided. AmeriCorps members are required to meet with program managers a minimum of once per month and the program coordinator and host site supervisors a minimum of once per week to ensure success within their site. Access to affordable internet services: The cost of internet service is a barrier for some Coloradans. Primary responsibilities of AmeriCorps members in this area will be to assist the community member with the Affordable Connectivity Program (ACP) application, which provides eligible community members with a discount for internet service and a discount on devices. Members will become versed in helping community members apply for the discounted internet service through ACP to service with a local participating internet service provider (ISP). This assistance could include assisting the community members in talking on the telephone with a customer service representative at local ISPs. Access to affordable electronic devices: Members will assist community members with obtaining devices they need to achieve their digital inclusion goals. AmeriCorps members will connect community members with providers of affordable devices and/or repair services. Digital skills training: Once community members have internet service in their homes and a device to use it, they may have online tasks or activities they need to complete. Digital Navigators will teach community members how to complete these tasks, including online safety and security topics. Members will help with identifying the digital skills training needed for the community members to achieve their digital inclusion goals. The AmeriCorps member will provide this training and/or refer the community member to an organization in the community that provides the training. Digital skills training can include a wide variety of activities. Examples include helping community members access and use social media, communicate using video with friends and family, assistance with online applications, enroll in and/or participate in online training, using email, navigating the internet, using telehealth or video meeting applications, using software like Microsoft Office and/or Google applications, comfortability using and navigating a mobile device, and more. TERM OF SERVICE: Start Date: October 30, 2023 End Date: October 29, 2024 Average hours per week: 19-20 hours Total Expected Hours: 900 hours of service BENEFITS: Up to a $916.66 monthly maximum living allowance, paid bi-weekly. Segal Education Award of $3,447.50 upon successful completion of the term. Laptop to keep after service term. Internet/mobile hotspot for use during term. Mileage reimbursement for travel to host site(s). Attendance ticket for local or virtual digital literacy or professional development conference such as National Digital Inclusion Alliance (NDIA) in 2024. Access to AmeriCorps Member Assistance Program. Remote service opportunity for up to 20% of service time. Multiple opportunities for professional development. Topics include digital inclusion and equity, communicating with diverse populations, fundamentals of adult learning, and other relevant topics. Minimum qualifications and requirements: US Citizen, US National, or lawful permanent resident alien of the United States At least 17 years of age at the commencement of service Received a high school diploma or equivalent or, if current high school student, agreement to obtain a high school diploma or equivalent. A federal, state criminal history, sex offender National Service Criminal History Check (NSCHC) background check will be obtained pre-eligibility for service. Reliable vehicle, car insurance & driver’s license. A driving record will be obtained. Able to lift, transfer, and move light duty technology equipment such as laptops, tablets, and rolling carts of up to 20lbs. Professional responsibilities: Ability to act as a positive role model. Commitment to ethics of diversity, equity, and inclusion. Willingness to learn and adapt and accept feedback from staff. Ability to work well within a team setting. Participate in professional development training required by Loveland Public Library, City of Loveland, and applicable host site (Berthoud Community Library District, Estes Valley Library, Red Feather Lakes Community Library, Wellington Public Library, Front Range Community College Harmony Library). Professionally represent AmeriCorps, Loveland Public Library, and host site Libraries when serving with students, community members and partners. Committed to developing the skills below (if the applicant does not already have these skills) Embrace the challenge of learning and teaching basic technological concepts related to internet services, computer and device characteristics, online security practices, and common online services and applications. Take initiative, be organized, and effectively manage time. Provide excellent customer service in person, via email/chat, video conference, and on the phone. Establish appropriate professional boundaries with clients. Establish trust with clients of varied ages and socioeconomic, educational, language and cultural backgrounds. Demonstrate flexibility, adaptability, a positive attitude, cultural sensitivity, and a sense of humor in working with diverse populations. Creatively solve problems and negotiate and handle stressful situations while maintaining professionalism. Create and update digital inclusion plan with needs assessment, goals and outcomes for each community member served. Create short form written, image-based, or video instructions and guides to aid community members with basic technological concepts. HOST-SITE PLACEMENT: Determined by Program Manager and Program Coordinator after interview process: dependent on proximity to host site, member’s personality, and work style. If interested in a specific host site, please state location in your application. Possible host sites include: Loveland Public Library & community partners within Loveland, CO city limit Berthoud Community Library: Berthoud, CO Estes Valley Library: Estes Park, CO Wellington Town Library: Wellington, CO Front Range Community College Larimer Campus: Fort Collins, CO Red Feather Lakes Library: Red Feather Lakes, CO DISCLAIMERS: AmeriCorps: In accordance with AmeriCorps Regulation 45 CFR 2540.100, this position does not duplicate work of previous or existing employees or volunteers, supplant the hiring of workers, or include service or duties that have been performed or were performed by a current employee, an employee who recently resigned or was discharged, an employee subject to a reduction in workforce, or an employee who is on leave. The Corporation for National and Community Service (CNCS) is committed to achieving a diverse, high-performing workforce. No persons involved with this program will discriminate based on race, religion, creed, color, national origin, gender, age, sexual orientation, political affiliation, disability, marital/parental status, or military service. We strive to provide a service and work environment free of sexual, racial, ethnic, religious or other harassment. City of Loveland: The City of Loveland provides equal opportunities to all applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential position functions. A criminal history and NHCSC check will be obtained pre-service.
City of Santa Monica
City of Santa Monica, California, United States
Job Summary Unlock new opportunities and elevate your law enforcement career by joining the Santa Monica Police Department as a Police Officer through lateral transfer! If you are an experienced and committed peace officer with at least one year of full-time, paid experience as a sworn peace officer within a well-organized local government agency, and you are currently serving as a sworn peace officer in the State of California, we welcome you to explore an exciting opportunity with SMPD. Join our esteemed team and be a part of a dynamic and fulfilling law enforcement environment. At SMPD, we live by the motto "We Hire for Character. We Train for Skill." Join us, and you'll not only be part of a community-focused force but also receive great pay and benefits. Take the next step in your career, bring your experience to Santa Monica, and be a part of a department that values character, skills, and dedication. Apply now for a fulfilling and rewarding journey with SMPD! DEFINITION Enforces laws and maintains order; protects life and property; prevents crime, and actively contributes to the welfare of the community. SUPERVISION Receives technical supervision from a Police Sergeant or higher-level sworn classification. May provide technical supervision over non-sworn personnel. Representative Duties REPRESENTATIVE DUTIES Patrols an assigned area in marked/unmarked vehicles, bicycles, motorcycles, horses, and all terrain/beach vehicles and on foot for the prevention of crime and enforcement of laws and ordinances. Maintains law and order; answers inquiries and assists the public; responds to requests for police services and takes appropriate actions. Investigates and prepares reports on offenses, collisions, and other incidents. Makes arrests, transports arrestees/prisoners, issues citations, and serves warrants and subpoenas. Directs traffic. Appears and testifies in court, both on and off duty. Observes and reports hazards, abandoned or damaged vehicles or property, and malfunctions of city-owned equipment such as streetlights and traffic control devices. Practices and maintains proficiency in the use of firearms and other police weapons and equipment. Attends training courses as required by P.O.S.T and the Chief of Police. Analyzes recurring patrol and specialized problems/hazards in collaboration with supervisors, peers, and service clientele. Participates in developing long-term resolutions to law enforcement related problems and issues. Responds to calls for police service, major traffic collisions, and other emergencies. Performs other duties, as assigned. Requirements KNOWLEDGE, SKILLS AND ABILIITIES Knowledge of: Law enforcement codes, crime prevention methods, rules of evidence, laws of arrest, investigation and identification techniques and traffic and crowd control Principles of grammar and composition Effective customer service techniques Ability to: Follow written and oral instructions Follow applicable safety rules and regulations Make decisions under pressure, including life threatening situations Communicate effectively both orally and in writing Respond to inquiries from the public in a tactful manner Be sensitive to issues impacting the quality of life of residents, guests, and visitors to the City Provide effective customer service Establish and maintain effective and cooperative working relationships with City employees and the general public Maintain a qualifying score, at the shooting range, as established by the Santa Monica Police Department Interact and communicate tactfully with culturally diverse populations Skill in: Reading, writing, and communicating at an appropriate level Assessing situations and determining the proper course of action REQUIREMENTS Minimum Requirements: Education : Graduation from high school or the equivalent. Completion of a California P.O.S.T. approved police academy. Experience : One year of full-time, paid experience as a sworn peace officer with an organized, local government agency. Applicants must be currently employed as a sworn peace officer in State of California. Licenses and Certificates : Possession of a valid Class C driver license. Possession of a regular Basic California P.O.S.T. Certificate. Other Requirements : Applicants must be U.S. citizens or permanent resident aliens who are eligible for and have applied for U.S. citizenship. Resident aliens must obtain citizenship within three (3) years from date of application. Upon hire, police officers must be non-users of tobacco products. Applicants for Police Officer-Lateral Transfer must pass an extensive background investigation and must not have been convicted of a misdemeanor involving domestic violence or a felony. Effective September 23, 2021, all incoming Santa Monica Police Officer/Lateral Transfers must maintain California residency and live within a 95-mile radius from the Santa Monica Police Department. Supplemental Information HOW TO APPLY: Applicants must file a clear, concise, completed on-line City application with the Human Resources Department by the filing deadline. An on-line City application and required supplemental questions must be completed to be considered for this position. All applicants will be reviewed and only those candidates considered to be most qualified f or the position on the basis of experience, training and education as submitted, will be invited to participate further in the selection process. Resumes, CVs and cover letters are not reviewed as part of the application screening process. Candidates invited to participate in the Police Department's testing process will participate in the following: Oral Interview: 100% Background Investigations : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. The investigation is used to determine a candidate's moral character and suitability for employment in law enforcement. The investigation shall include but is not limited to, the following checks: criminal record, polygraph, driving history, credit history, military record, previous record(s); and references. Medical Examination : Prior to appointment, candidates must successfully complete a thorough medical examination, including a treadmill stress test and drug screen to determine if they meet the City's medical standards for the position of Police Officer/Lateral Transfer. EMPLOYEE BENEFITS SALARY RANGE: Composed of 5 steps-Step 1 through Step 5. Each step represents an increase of approximately 5%. MEDICAL INSURANCE : Choice of 12 CalPERS medical plans. City pays 89% of medical insurance premium for employee and eligible dependents. Employee contributes 11% toward premium and admin fees. CASH-IN-LIEU: Employees who elect to waive medical coverage due to spouse’s medical coverage are entitled to a payment equal to the cost of the current employee only premium rate under the PORAC plan per month. Payment is provided bi-weekly. DENTAL INSURANCE: An HMO and PPO plan are available. Premiums fully paid by the city for employee and eligible dependents. VISION INSURANCE: One plan available. Premiums fully paid by the city for employee and eligible dependents. FLEXIBLE SPENDING ACCOUNT: Employees may elect to contribute pre-tax dollars towards a Flexible Spending Account to pay for qualifying health and dependent care. EMPLOYEE ASSISTANCE PROGRAM: Premiums fully paid by the city for employee and household members. CalPERS RETIREMENT: Retirement formula and employee contributions are based on appointment date and membership status with CalPERS. City employees are vested after 5 years and do not participate in Social Security. Employees pay a 1.45% contribution towards Medicare. SUPPLEMENTAL RETIREMENT PLAN: 457(b) plan is available for voluntary participation. PREMIUM REIMBURSEMENT PLAN: The City makes a monthly contribution of $142 into a retiree trust to allow eligible separated employees to reimburse healthcare premiums. Employees contribute $257 monthly. VACATION: 60 hours following the completion of the first six months of continuous service. Thereafter, up to and including five completed years of continuous service, 10 hours for each completed calendar month of service. Accrued vacation leave can be cashed out based on years of service on two occasions each calendar year. SICK LEAVE: One sick leave day per month (96 hours per year). Sick leave accrued but not used can be cashed out at the end of the fiscal year based on the formula outlined in the POA MOU. SICK LEAVE BONUS: Employees (except probationary Police Officers) receive a $250 bonus if sick leave usage in a contract year is less than the average sick leave usage for all employees covered in the POA MOU (except probationary Police Officers). HOLIDAYS: 14 holidays per year. Since employees are required to work holidays, each employee shall be paid additional compensation equal to 10 hours at employee’s regular rate, paid on a quarterly basis each fiscal year. EDUCATIONAL INCENTIVE PAY: City pays 6% of the applicable base salary after attainment of an Intermediate Certificate from the State Commission on Peace Officers Standards and Training (POST) or attainment of an AA or AS degree, or the equivalent in terms of numbers of units and courses taken, in a field that is relevant to the profession of a sworn law enforcement officer from an accredited college or university. City pays 12.8% of the applicable base salary after attainment of an Advanced Certificate from POST or attainment of a Bachelor's degree in a field that is relevant to the profession of a sworn law enforcement officer from an accredited college or university. WELLNESS HOUR: Employees are entitled to one wellness period (60 minutes) during their regularly scheduled work week. TUITION REIMBURSEMENT: Full-time employees who have passed probation will be reimbursed for the cost of tuition and study materials for career improvement or job enhancement courses that meet the policy guidelines. The maximum amount shall not exceed $2500 per fiscal year. UNIFORM ALLOWANCE: Employees shall receive a bi-weekly uniform maintenance allowance of $46.15. BILINGUAL SKILL PAY: Qualified employees who meet all criteria shall receive a bilingual skill pay of $100 per month. An employee who qualifies for bilingual pay because of Spanish language skills shall receive an additional $50 per month, for a total of $150 per month. LONGIVITY PAY: Each employee shall receive additional monthly compensation at rates based on years of continuous service. Diversity & Inclusion Statement The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! REQUESTS FOR ACCOMMODATIONS: Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination WORKING CONDITIONS: Work is performed both inside and outside in seasonal climate and weather conditions. Slippery surfaces, oily conditions, dust, dirt, and odors are conditions frequently encountered. Must constantly work with noise from vehicular traffic and police radio. Position requires availability to work weekends, evenings, holidays, on-call, and overtime. Physical demands include constant arm and leg movements, driving, standing, and sitting for long periods of time. Bending, stooping, lifting, running, squatting, and climbing is also required. For more comprehensive information, click HERE to access the Essential Functions Job Analysis for this job classification. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center.
Apr 16, 2024
Full Time
Job Summary Unlock new opportunities and elevate your law enforcement career by joining the Santa Monica Police Department as a Police Officer through lateral transfer! If you are an experienced and committed peace officer with at least one year of full-time, paid experience as a sworn peace officer within a well-organized local government agency, and you are currently serving as a sworn peace officer in the State of California, we welcome you to explore an exciting opportunity with SMPD. Join our esteemed team and be a part of a dynamic and fulfilling law enforcement environment. At SMPD, we live by the motto "We Hire for Character. We Train for Skill." Join us, and you'll not only be part of a community-focused force but also receive great pay and benefits. Take the next step in your career, bring your experience to Santa Monica, and be a part of a department that values character, skills, and dedication. Apply now for a fulfilling and rewarding journey with SMPD! DEFINITION Enforces laws and maintains order; protects life and property; prevents crime, and actively contributes to the welfare of the community. SUPERVISION Receives technical supervision from a Police Sergeant or higher-level sworn classification. May provide technical supervision over non-sworn personnel. Representative Duties REPRESENTATIVE DUTIES Patrols an assigned area in marked/unmarked vehicles, bicycles, motorcycles, horses, and all terrain/beach vehicles and on foot for the prevention of crime and enforcement of laws and ordinances. Maintains law and order; answers inquiries and assists the public; responds to requests for police services and takes appropriate actions. Investigates and prepares reports on offenses, collisions, and other incidents. Makes arrests, transports arrestees/prisoners, issues citations, and serves warrants and subpoenas. Directs traffic. Appears and testifies in court, both on and off duty. Observes and reports hazards, abandoned or damaged vehicles or property, and malfunctions of city-owned equipment such as streetlights and traffic control devices. Practices and maintains proficiency in the use of firearms and other police weapons and equipment. Attends training courses as required by P.O.S.T and the Chief of Police. Analyzes recurring patrol and specialized problems/hazards in collaboration with supervisors, peers, and service clientele. Participates in developing long-term resolutions to law enforcement related problems and issues. Responds to calls for police service, major traffic collisions, and other emergencies. Performs other duties, as assigned. Requirements KNOWLEDGE, SKILLS AND ABILIITIES Knowledge of: Law enforcement codes, crime prevention methods, rules of evidence, laws of arrest, investigation and identification techniques and traffic and crowd control Principles of grammar and composition Effective customer service techniques Ability to: Follow written and oral instructions Follow applicable safety rules and regulations Make decisions under pressure, including life threatening situations Communicate effectively both orally and in writing Respond to inquiries from the public in a tactful manner Be sensitive to issues impacting the quality of life of residents, guests, and visitors to the City Provide effective customer service Establish and maintain effective and cooperative working relationships with City employees and the general public Maintain a qualifying score, at the shooting range, as established by the Santa Monica Police Department Interact and communicate tactfully with culturally diverse populations Skill in: Reading, writing, and communicating at an appropriate level Assessing situations and determining the proper course of action REQUIREMENTS Minimum Requirements: Education : Graduation from high school or the equivalent. Completion of a California P.O.S.T. approved police academy. Experience : One year of full-time, paid experience as a sworn peace officer with an organized, local government agency. Applicants must be currently employed as a sworn peace officer in State of California. Licenses and Certificates : Possession of a valid Class C driver license. Possession of a regular Basic California P.O.S.T. Certificate. Other Requirements : Applicants must be U.S. citizens or permanent resident aliens who are eligible for and have applied for U.S. citizenship. Resident aliens must obtain citizenship within three (3) years from date of application. Upon hire, police officers must be non-users of tobacco products. Applicants for Police Officer-Lateral Transfer must pass an extensive background investigation and must not have been convicted of a misdemeanor involving domestic violence or a felony. Effective September 23, 2021, all incoming Santa Monica Police Officer/Lateral Transfers must maintain California residency and live within a 95-mile radius from the Santa Monica Police Department. Supplemental Information HOW TO APPLY: Applicants must file a clear, concise, completed on-line City application with the Human Resources Department by the filing deadline. An on-line City application and required supplemental questions must be completed to be considered for this position. All applicants will be reviewed and only those candidates considered to be most qualified f or the position on the basis of experience, training and education as submitted, will be invited to participate further in the selection process. Resumes, CVs and cover letters are not reviewed as part of the application screening process. Candidates invited to participate in the Police Department's testing process will participate in the following: Oral Interview: 100% Background Investigations : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. The investigation is used to determine a candidate's moral character and suitability for employment in law enforcement. The investigation shall include but is not limited to, the following checks: criminal record, polygraph, driving history, credit history, military record, previous record(s); and references. Medical Examination : Prior to appointment, candidates must successfully complete a thorough medical examination, including a treadmill stress test and drug screen to determine if they meet the City's medical standards for the position of Police Officer/Lateral Transfer. EMPLOYEE BENEFITS SALARY RANGE: Composed of 5 steps-Step 1 through Step 5. Each step represents an increase of approximately 5%. MEDICAL INSURANCE : Choice of 12 CalPERS medical plans. City pays 89% of medical insurance premium for employee and eligible dependents. Employee contributes 11% toward premium and admin fees. CASH-IN-LIEU: Employees who elect to waive medical coverage due to spouse’s medical coverage are entitled to a payment equal to the cost of the current employee only premium rate under the PORAC plan per month. Payment is provided bi-weekly. DENTAL INSURANCE: An HMO and PPO plan are available. Premiums fully paid by the city for employee and eligible dependents. VISION INSURANCE: One plan available. Premiums fully paid by the city for employee and eligible dependents. FLEXIBLE SPENDING ACCOUNT: Employees may elect to contribute pre-tax dollars towards a Flexible Spending Account to pay for qualifying health and dependent care. EMPLOYEE ASSISTANCE PROGRAM: Premiums fully paid by the city for employee and household members. CalPERS RETIREMENT: Retirement formula and employee contributions are based on appointment date and membership status with CalPERS. City employees are vested after 5 years and do not participate in Social Security. Employees pay a 1.45% contribution towards Medicare. SUPPLEMENTAL RETIREMENT PLAN: 457(b) plan is available for voluntary participation. PREMIUM REIMBURSEMENT PLAN: The City makes a monthly contribution of $142 into a retiree trust to allow eligible separated employees to reimburse healthcare premiums. Employees contribute $257 monthly. VACATION: 60 hours following the completion of the first six months of continuous service. Thereafter, up to and including five completed years of continuous service, 10 hours for each completed calendar month of service. Accrued vacation leave can be cashed out based on years of service on two occasions each calendar year. SICK LEAVE: One sick leave day per month (96 hours per year). Sick leave accrued but not used can be cashed out at the end of the fiscal year based on the formula outlined in the POA MOU. SICK LEAVE BONUS: Employees (except probationary Police Officers) receive a $250 bonus if sick leave usage in a contract year is less than the average sick leave usage for all employees covered in the POA MOU (except probationary Police Officers). HOLIDAYS: 14 holidays per year. Since employees are required to work holidays, each employee shall be paid additional compensation equal to 10 hours at employee’s regular rate, paid on a quarterly basis each fiscal year. EDUCATIONAL INCENTIVE PAY: City pays 6% of the applicable base salary after attainment of an Intermediate Certificate from the State Commission on Peace Officers Standards and Training (POST) or attainment of an AA or AS degree, or the equivalent in terms of numbers of units and courses taken, in a field that is relevant to the profession of a sworn law enforcement officer from an accredited college or university. City pays 12.8% of the applicable base salary after attainment of an Advanced Certificate from POST or attainment of a Bachelor's degree in a field that is relevant to the profession of a sworn law enforcement officer from an accredited college or university. WELLNESS HOUR: Employees are entitled to one wellness period (60 minutes) during their regularly scheduled work week. TUITION REIMBURSEMENT: Full-time employees who have passed probation will be reimbursed for the cost of tuition and study materials for career improvement or job enhancement courses that meet the policy guidelines. The maximum amount shall not exceed $2500 per fiscal year. UNIFORM ALLOWANCE: Employees shall receive a bi-weekly uniform maintenance allowance of $46.15. BILINGUAL SKILL PAY: Qualified employees who meet all criteria shall receive a bilingual skill pay of $100 per month. An employee who qualifies for bilingual pay because of Spanish language skills shall receive an additional $50 per month, for a total of $150 per month. LONGIVITY PAY: Each employee shall receive additional monthly compensation at rates based on years of continuous service. Diversity & Inclusion Statement The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! REQUESTS FOR ACCOMMODATIONS: Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination WORKING CONDITIONS: Work is performed both inside and outside in seasonal climate and weather conditions. Slippery surfaces, oily conditions, dust, dirt, and odors are conditions frequently encountered. Must constantly work with noise from vehicular traffic and police radio. Position requires availability to work weekends, evenings, holidays, on-call, and overtime. Physical demands include constant arm and leg movements, driving, standing, and sitting for long periods of time. Bending, stooping, lifting, running, squatting, and climbing is also required. For more comprehensive information, click HERE to access the Essential Functions Job Analysis for this job classification. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center.
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs complex technical duties evaluating and analyzing student academic records to determine eligibility for degrees or certificates; prepares certifications for general education transfer requirements; provides technical information and assistance; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides day-to-day lead work guidance and direction to other staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Evaluates student academic records to determine student advanced standing following established procedures, in consultation with the Articulation Officer; verifies completion of educational requirements for associate degrees, certificates, California State University General Education (GE) breadth requirement certification and Inter-segmental General Education Transfer Curriculum (IGETC) Certification. Evaluates, researches and interprets transcripts, course descriptions and other documents to determine course equivalencies and course substitutions; evaluates transcripts and other documents for courses and units completed and course level, content and unit value; determines number of units accepted by reviewing catalogs, grading systems and/or by contacting other institutions via telephone, written communication and by utilizing other appropriate reference materials; converts quarter units to semester units where applicable. Provides technical assistance and information to students, counselors, faculty and staff regarding the interpretation of District policies, procedures and federal/state regulations related to graduation and CSU/UC general education certification; explains basis for evaluation, researches student complaints, resolves problems and makes corrections as needed; assists students in completing various forms and documents. Provides information and technical assistance to other colleges, universities and institutions outside of the District regarding course transfers, course equivalencies, course content and other evaluation- related requirements. Audits and reviews military records, advanced placement test scores, College-Level Examination Program (CLEP) test scores, units and grades to determine number of units awarded and for other purposes including veteran benefits, active duty evaluations and financial aid student academic progress requirements; determines athletic eligibility based on established rules and regulations. Conducts degree audits to ensure students meet all requirements and prepares IGETC and GE certifications; researches and corrects degree audit discrepancies based on established guidelines; assists with grade intake at semester end. Reviews final grades and verifies completion of final semester courses. Prepares correspondence to students on graduation and degree requirements, evaluation status, additional required documentation, and other evaluation-related issues; processes applications for graduation and assists with determination of eligibility for graduation based on approved curriculum. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Maintains all student supporting documentation to meet retention and audit requirements; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established district policies and procedures. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. Reviews course waiver/substitution petition forms and non-traditional education materials for granting college credits. Assists at graduation ceremonies by preparing graduation lists, diplomas/certificates and reader cards and processes reservations. Interacts with other departments and with state and federal programs on behalf of the department, program or a student. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Methods, techniques and sources of information used in analyzing and evaluating student records and transcripts. Practices, techniques and terminology involved in academic structures, transfer of credit and curriculum interpretation in post-secondary educational institutions. District policies and procedures regarding curricula and instructional programs offered by District colleges and associated degrees and certificates. District graduation requirements and general education transfer requirements. Customer service practices and telephone etiquette. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. Policies, procedures, goals and objectives of a college admissions and records department. Research methods and procedures applicable to academic records. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Use and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and review the work of assigned staff. Evaluate student academic records in compliance with the California Education Code, Title 5, board policy, administrative regulations and college catalogs. Provide customer service in person and over the phone, sometimes to confrontational individuals. Interpret, explain and apply complex legal mandates, regulations, guidelines, policies and procedures applicable to assigned responsibilities with consistency and a high degree of accuracy. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Represent the District effectively to students, counselors, faculty and other colleges. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree and at least two years of progressively responsible experience in academic records, counseling, advising or matriculation services in a higher education institution; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion, The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Mar 07, 2024
Temporary
General Purpose Under general supervision, performs complex technical duties evaluating and analyzing student academic records to determine eligibility for degrees or certificates; prepares certifications for general education transfer requirements; provides technical information and assistance; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides day-to-day lead work guidance and direction to other staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Evaluates student academic records to determine student advanced standing following established procedures, in consultation with the Articulation Officer; verifies completion of educational requirements for associate degrees, certificates, California State University General Education (GE) breadth requirement certification and Inter-segmental General Education Transfer Curriculum (IGETC) Certification. Evaluates, researches and interprets transcripts, course descriptions and other documents to determine course equivalencies and course substitutions; evaluates transcripts and other documents for courses and units completed and course level, content and unit value; determines number of units accepted by reviewing catalogs, grading systems and/or by contacting other institutions via telephone, written communication and by utilizing other appropriate reference materials; converts quarter units to semester units where applicable. Provides technical assistance and information to students, counselors, faculty and staff regarding the interpretation of District policies, procedures and federal/state regulations related to graduation and CSU/UC general education certification; explains basis for evaluation, researches student complaints, resolves problems and makes corrections as needed; assists students in completing various forms and documents. Provides information and technical assistance to other colleges, universities and institutions outside of the District regarding course transfers, course equivalencies, course content and other evaluation- related requirements. Audits and reviews military records, advanced placement test scores, College-Level Examination Program (CLEP) test scores, units and grades to determine number of units awarded and for other purposes including veteran benefits, active duty evaluations and financial aid student academic progress requirements; determines athletic eligibility based on established rules and regulations. Conducts degree audits to ensure students meet all requirements and prepares IGETC and GE certifications; researches and corrects degree audit discrepancies based on established guidelines; assists with grade intake at semester end. Reviews final grades and verifies completion of final semester courses. Prepares correspondence to students on graduation and degree requirements, evaluation status, additional required documentation, and other evaluation-related issues; processes applications for graduation and assists with determination of eligibility for graduation based on approved curriculum. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Maintains all student supporting documentation to meet retention and audit requirements; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established district policies and procedures. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. Reviews course waiver/substitution petition forms and non-traditional education materials for granting college credits. Assists at graduation ceremonies by preparing graduation lists, diplomas/certificates and reader cards and processes reservations. Interacts with other departments and with state and federal programs on behalf of the department, program or a student. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Methods, techniques and sources of information used in analyzing and evaluating student records and transcripts. Practices, techniques and terminology involved in academic structures, transfer of credit and curriculum interpretation in post-secondary educational institutions. District policies and procedures regarding curricula and instructional programs offered by District colleges and associated degrees and certificates. District graduation requirements and general education transfer requirements. Customer service practices and telephone etiquette. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. Policies, procedures, goals and objectives of a college admissions and records department. Research methods and procedures applicable to academic records. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Use and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and review the work of assigned staff. Evaluate student academic records in compliance with the California Education Code, Title 5, board policy, administrative regulations and college catalogs. Provide customer service in person and over the phone, sometimes to confrontational individuals. Interpret, explain and apply complex legal mandates, regulations, guidelines, policies and procedures applicable to assigned responsibilities with consistency and a high degree of accuracy. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Represent the District effectively to students, counselors, faculty and other colleges. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree and at least two years of progressively responsible experience in academic records, counseling, advising or matriculation services in a higher education institution; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion, The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Sacramento Housing & Redevelopment Agency (SHRA)
Sacramento, CA, United States
Description PRIMARY PURPOSE OF POSITION : To work at an advanced level, with limited supervision, maintaining and repairing Agency residential and commercial buildings and maintaining grounds and landscaped areas of Agency facilities. SUPERVISION RECEIVED AND SUPPORT/GUIDANCE EXERCISED Receives direct supervision from the Maintenance Supervisor Receives lead direction from Maintenance Coordinator Receives functional guidance from higher level staff Provides technical and directional guidance and training to other maintenance staff SHRA's mission is to revitalize communities, provide affordable housing opportunities, and to serve as the Housing Authority for the City and County of Sacramento. In addition to being a part of an influential organization in the Sacramento community, employees in this classification are eligible for many great benefits. Some of these benefits include: Fully paid medical/dental benefits for full family CalPERS Pension Retirement Tuition Reimbursement up to $5,250/year 12 paid holidays and 3 floating holidays 2 weeks of vacation per year Professional Development opportunities EXAMINATION: Only up to 100 candidates may be invited to the written examination. Only up to 32 who pass the written examination may be invited to the oral exam. Both the written and the oral exams must be passed in order to be placed on the eligible list for this classification. Applications will be reviewed on an ongoing basis to establish an eligible list for this classification. Essential Areas of Responsibility The Maintenance Worker performs a variety of skilled maintenance functions which may include: Prioritize work orders and create schedules Provide back-up workforce when needed Inspect units for HUD compliance and/or unit turnover maintenance and repair Ensure proper materials and supplies are maintained and stored Assist supervisor in monitoring quality control Provide training and direction for staff Monitor work performance of other maintenance workers on a project-by-project basis and report status to supervisor regularly Use a computer or hand-held device to input job data, code and track invoices, write correspondence and prepare reports Perform duties on an "on-call" status Job Preparation Maintain inventory and order supplies Stock work vehicle with needed supplies and equipment Test, clean and repair tools and equipment Make recommendations on purchases of new equipment and supplies Maintain records and logs of work General Facility Upkeep and Maintenance Work independently, as assigned, to: Complete repairs, such as plumbing, electrical, roofing, appliances and HVAC Repair and hang prepped doors, furniture, counter tops, cabinets, shelving, floor tile and other carpentry items Patch, touch up, paint and finish dry wall and other interior and exterior surfaces Repair and replace locks and hardware Repair or replace windows and doors and coverings such as screens, blinds and drapes Manage electronic systems such as, but not limited to, gate controllers, call systems, video surveillance, and alarms Deliver and install appliances Maintain work vehicle Operate and maintain hand and power tools and equipment Identify major maintenance needs and report to appropriate staff Respond to tenant lock-outs and other emergencies Site & Grounds Maintenance Remove concrete and builds forms; mix and pour to replace concrete Fill holes and patch asphalt Check, install and rebuild sprinkler and other irrigation systems Plant, water, mow, edge and care for lawns Plant, cultivate, prune and water shrubs, trees, flowers and other plants Hoe, rake and sweep weeds and garden debris Pick up trash and debris and take to landfill/transfer station Trim and remove trees and branches Clean off and repair roofs, gutters and downspouts Repair or replace benches, tables, fences, signs, playground equipment and related structures Operate power equipment Education & Experience Any combination of experience and education that would be likely to provide the required knowledge and abilities could be qualifying, as determined by the Agency. A typical way to obtain the knowledge and abilities would be: Experience - Three (3) years experience and proficiency in general maintenance repair work such as glazing, plumbing, electrical, roofing, appliances; HVAC; repair, carpentry such as install doors, furniture, counter top, cabinets, shelving, floor tile, and other carpentry items; hang tape, patch, texture paint, stain drywall and other interior surfaces; repair and install locks and hardware; repair or replace windows and doors and coverings such as screens, blinds and drapes along with emphasis on writing and communication skills Education - Graduation from an accredited high school, or possession of an equivalent certificate or diploma recognized by the State of California (e.g. G.E.D.). College courses in construction technology or a related field are desirable. Licenses and Certificates : Must possess and maintain an applicable California Driver License and a driving record acceptable to the Agency's insurance carrier. Other Requirements : Will be required to take and successfully pass a pre-employment physical examination. Will be required to drive an Agency vehicle during the course of employment. Job Duties & Responsibilities REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS: Knowledge of : Methods, materials, tools and practices used in the painting, plumbing, carpentry, heating, air conditioning, and electrical trades. Occupational hazard and safety considerations and precautions of the building, electrical or mechanical trades. Standard practices, processes, and material involved in trades related to building maintenance. Correct use of oral and written English. Ability to : Demonstrate good customer service skills. Make accurate estimates of time and materials required for repair and maintenance work. Keep simple records and make reports. Meet the public effectively and give information regarding grounds and building facilities and Agency regulations. Use and care for tools and equipment employed in the building, electrical, masonry or mechanical trades. E stablish and maintain effective working relationships with co-workers, residents, contractors, and the general public. Follow oral and written instructions. Communicate both orally and in writing. Read, understand, and apply Material Data Safety Sheets (MSDS). Use a computer or hand-held device to input job data, code and track invoices, write correspondence and prepare reports. Lift heavy objects such as refrigerators or ranges into and out of trucks or other carriers with the assistance of other maintenance staff. Perform manual labor throughout the work day. Physical Abilities and Work Environment : Must have the ability to drive a motor vehicle, work indoors or outdoors in a variety of weather conditions. Requires frequent walking, standing, and repetitive use of hands. Occasional physical activities such as sitting, bending, climbing stairs and ladders, squatting, kneeling, working in limited spaces, crawling, stooping, stretching, twisting at the neck and waist, working in awkward and confined spaces, and working at heights. Occasionally lifts and carries items of up to 50 lbs to chest height. Frequently walks over uneven ground. Handles a variety of chemical compounds and solvents used in the cleaning equipment and housing units. Physical and Emotional Demands : The physical demands described here are representative o f those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The inability to cope with a stressful work environment does not constitute a protected disability. Special Working Conditions: Able to work effectively in a fast paced environment. Must be able to report to work on a regular and reliable basis. Must be able to attend meetings and trainings offsite. The employee must occasionally lift and/or move up to 50 pounds, more than 50 pounds with assistance. Specific vi sion abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Exposure to blood borne pathogens. Occasional on-call responsibilities. Amount of Time Categories Never 0 hours Occasionally less to or equal to 3 hours Frequently 3 to 6 hours Constantly 6-8 hours Physical Activity: Amount of Time: Activity: Amount of Time: Balancing Occasionally Lifting/Carrying/ Pushing/Pulling Constantly Bending/Twisting of Back Frequently Reaching Frequently Climbing Occasionally Repetitive Motions Frequently Crawling Occasionally Seeing Constantly Fine Motor Skills Constantly Sitting Occasionally Grasping/Gripping Constantly Standing Constantly Hearing Constantly Talking Frequently Keyboard/Mousing Occasionally Walking Constantly Kneeling/ Crouching Occasionally Mental Activity: Amount of Time: Activity: Amount of Time: Communicate Verbally Frequently Read/Comprehend Occasionally Critical Thinking Frequently Reason and Analyze Frequently Performing Calculations Occasionally Writing Occasionally Environmental Activity: Amount of Time: Activity: Amount of Time: Drives motorized equipment or vehicles Noise level typical of an office Occasionally How frequently are you required to perform work outdoors? Frequently Noise level that requires you to raise your voice to speak to someone 3 feet away Occasionally Is around moving machinery Frequently Work environment is typical of: Maintenance shop Resident units Other building maintenance areas Maintenance areas outdoors Shared time across multiple environments Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of t his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. PROBATIONARY PERIOD: Employees hired into this classification shall service an initial probationary period of fifty-two (52) weeks of full-time service employment. This fifty-two (52) week period will be used to determine if performance of the employee is satisfactory and if employment should be continued. OTHER DUTIES : All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation. Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader. Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability. Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Description PRIMARY PURPOSE OF POSITION : To work at an advanced level, with limited supervision, maintaining and repairing Agency residential and commercial buildings and maintaining grounds and landscaped areas of Agency facilities. SUPERVISION RECEIVED AND SUPPORT/GUIDANCE EXERCISED Receives direct supervision from the Maintenance Supervisor Receives lead direction from Maintenance Coordinator Receives functional guidance from higher level staff Provides technical and directional guidance and training to other maintenance staff SHRA's mission is to revitalize communities, provide affordable housing opportunities, and to serve as the Housing Authority for the City and County of Sacramento. In addition to being a part of an influential organization in the Sacramento community, employees in this classification are eligible for many great benefits. Some of these benefits include: Fully paid medical/dental benefits for full family CalPERS Pension Retirement Tuition Reimbursement up to $5,250/year 12 paid holidays and 3 floating holidays 2 weeks of vacation per year Professional Development opportunities EXAMINATION: Only up to 100 candidates may be invited to the written examination. Only up to 32 who pass the written examination may be invited to the oral exam. Both the written and the oral exams must be passed in order to be placed on the eligible list for this classification. Applications will be reviewed on an ongoing basis to establish an eligible list for this classification. Essential Areas of Responsibility The Maintenance Worker performs a variety of skilled maintenance functions which may include: Prioritize work orders and create schedules Provide back-up workforce when needed Inspect units for HUD compliance and/or unit turnover maintenance and repair Ensure proper materials and supplies are maintained and stored Assist supervisor in monitoring quality control Provide training and direction for staff Monitor work performance of other maintenance workers on a project-by-project basis and report status to supervisor regularly Use a computer or hand-held device to input job data, code and track invoices, write correspondence and prepare reports Perform duties on an "on-call" status Job Preparation Maintain inventory and order supplies Stock work vehicle with needed supplies and equipment Test, clean and repair tools and equipment Make recommendations on purchases of new equipment and supplies Maintain records and logs of work General Facility Upkeep and Maintenance Work independently, as assigned, to: Complete repairs, such as plumbing, electrical, roofing, appliances and HVAC Repair and hang prepped doors, furniture, counter tops, cabinets, shelving, floor tile and other carpentry items Patch, touch up, paint and finish dry wall and other interior and exterior surfaces Repair and replace locks and hardware Repair or replace windows and doors and coverings such as screens, blinds and drapes Manage electronic systems such as, but not limited to, gate controllers, call systems, video surveillance, and alarms Deliver and install appliances Maintain work vehicle Operate and maintain hand and power tools and equipment Identify major maintenance needs and report to appropriate staff Respond to tenant lock-outs and other emergencies Site & Grounds Maintenance Remove concrete and builds forms; mix and pour to replace concrete Fill holes and patch asphalt Check, install and rebuild sprinkler and other irrigation systems Plant, water, mow, edge and care for lawns Plant, cultivate, prune and water shrubs, trees, flowers and other plants Hoe, rake and sweep weeds and garden debris Pick up trash and debris and take to landfill/transfer station Trim and remove trees and branches Clean off and repair roofs, gutters and downspouts Repair or replace benches, tables, fences, signs, playground equipment and related structures Operate power equipment Education & Experience Any combination of experience and education that would be likely to provide the required knowledge and abilities could be qualifying, as determined by the Agency. A typical way to obtain the knowledge and abilities would be: Experience - Three (3) years experience and proficiency in general maintenance repair work such as glazing, plumbing, electrical, roofing, appliances; HVAC; repair, carpentry such as install doors, furniture, counter top, cabinets, shelving, floor tile, and other carpentry items; hang tape, patch, texture paint, stain drywall and other interior surfaces; repair and install locks and hardware; repair or replace windows and doors and coverings such as screens, blinds and drapes along with emphasis on writing and communication skills Education - Graduation from an accredited high school, or possession of an equivalent certificate or diploma recognized by the State of California (e.g. G.E.D.). College courses in construction technology or a related field are desirable. Licenses and Certificates : Must possess and maintain an applicable California Driver License and a driving record acceptable to the Agency's insurance carrier. Other Requirements : Will be required to take and successfully pass a pre-employment physical examination. Will be required to drive an Agency vehicle during the course of employment. Job Duties & Responsibilities REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS: Knowledge of : Methods, materials, tools and practices used in the painting, plumbing, carpentry, heating, air conditioning, and electrical trades. Occupational hazard and safety considerations and precautions of the building, electrical or mechanical trades. Standard practices, processes, and material involved in trades related to building maintenance. Correct use of oral and written English. Ability to : Demonstrate good customer service skills. Make accurate estimates of time and materials required for repair and maintenance work. Keep simple records and make reports. Meet the public effectively and give information regarding grounds and building facilities and Agency regulations. Use and care for tools and equipment employed in the building, electrical, masonry or mechanical trades. E stablish and maintain effective working relationships with co-workers, residents, contractors, and the general public. Follow oral and written instructions. Communicate both orally and in writing. Read, understand, and apply Material Data Safety Sheets (MSDS). Use a computer or hand-held device to input job data, code and track invoices, write correspondence and prepare reports. Lift heavy objects such as refrigerators or ranges into and out of trucks or other carriers with the assistance of other maintenance staff. Perform manual labor throughout the work day. Physical Abilities and Work Environment : Must have the ability to drive a motor vehicle, work indoors or outdoors in a variety of weather conditions. Requires frequent walking, standing, and repetitive use of hands. Occasional physical activities such as sitting, bending, climbing stairs and ladders, squatting, kneeling, working in limited spaces, crawling, stooping, stretching, twisting at the neck and waist, working in awkward and confined spaces, and working at heights. Occasionally lifts and carries items of up to 50 lbs to chest height. Frequently walks over uneven ground. Handles a variety of chemical compounds and solvents used in the cleaning equipment and housing units. Physical and Emotional Demands : The physical demands described here are representative o f those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The inability to cope with a stressful work environment does not constitute a protected disability. Special Working Conditions: Able to work effectively in a fast paced environment. Must be able to report to work on a regular and reliable basis. Must be able to attend meetings and trainings offsite. The employee must occasionally lift and/or move up to 50 pounds, more than 50 pounds with assistance. Specific vi sion abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Exposure to blood borne pathogens. Occasional on-call responsibilities. Amount of Time Categories Never 0 hours Occasionally less to or equal to 3 hours Frequently 3 to 6 hours Constantly 6-8 hours Physical Activity: Amount of Time: Activity: Amount of Time: Balancing Occasionally Lifting/Carrying/ Pushing/Pulling Constantly Bending/Twisting of Back Frequently Reaching Frequently Climbing Occasionally Repetitive Motions Frequently Crawling Occasionally Seeing Constantly Fine Motor Skills Constantly Sitting Occasionally Grasping/Gripping Constantly Standing Constantly Hearing Constantly Talking Frequently Keyboard/Mousing Occasionally Walking Constantly Kneeling/ Crouching Occasionally Mental Activity: Amount of Time: Activity: Amount of Time: Communicate Verbally Frequently Read/Comprehend Occasionally Critical Thinking Frequently Reason and Analyze Frequently Performing Calculations Occasionally Writing Occasionally Environmental Activity: Amount of Time: Activity: Amount of Time: Drives motorized equipment or vehicles Noise level typical of an office Occasionally How frequently are you required to perform work outdoors? Frequently Noise level that requires you to raise your voice to speak to someone 3 feet away Occasionally Is around moving machinery Frequently Work environment is typical of: Maintenance shop Resident units Other building maintenance areas Maintenance areas outdoors Shared time across multiple environments Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of t his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. PROBATIONARY PERIOD: Employees hired into this classification shall service an initial probationary period of fifty-two (52) weeks of full-time service employment. This fifty-two (52) week period will be used to determine if performance of the employee is satisfactory and if employment should be continued. OTHER DUTIES : All employees may be assigned, and required to carry out, additional duties at any time. An employee with a known disability will only be assigned additional duties when the duty being added is an essential function of the position, or can be carried out with reasonable accommodation. Every employee is expected to participate in discussions of individual, department and Agency performance and work on problem-solving teams as assigned. Any employee serving on a problem-solving team may be asked to carry out the role of team leader. Any person driving for Sacramento Housing and Redevelopment Agency must maintain a valid driver's license on his/her person, and demonstrate compliance with the motor vehicle law, standards of courtesy on the road and attention to safety. All drivers must maintain their insurability. Closing Date/Time: Continuous
City of Santa Monica
City of Santa Monica, California, United States
Job Summary A Motor Coach Operator operates a motor coach (bus) on an assigned route and schedule. In order to become a Motor Coach Operator, successful candidates must complete an eight-week formal training program as a Motor Coach Operator Trainee after which they are eligible to be promoted to Motor Coach Operator. The training program is administered by the Santa Monica Department of Transportation. During the eight (8) week training period, the salary is $21.53 per hour. Upon successful completion of the training program and a proficiency examination, Motor Coach Operator Trainees are eligible to become part-time Motor Coach Operators at a pay rate of $26.67 per hour. After two years of service in the classification, Motor Coach Operators may earn $33.34 per hour. Motor Coach Operators serve a one year probationary period. Motor Coach Operator - Hourly Salary Step 1: $23.34 Step 2: $25.01 Step 3: $26.67 Step 4: $28.34 Step 5: $30.01 Step 6: $33.34 Visit Big Blue Bus website for more information: Now Hiring Drivers - Big Blue Bus Representative Duties Participates in a formal training program to learn techniques and safety procedures for operating a motor coach. Learns and observes traffic laws, vehicle code regulations, and appropriate safety rules and regulations. Learns pre-operation vehicle preparation and inspection procedures. Learns and practices defensive driving techniques. Follows department standards and procedures for maintaining motor coach appearance and cleanliness while in service. Operates wheelchair lift and bike rack equipment. Provides directions and information to the public concerning routes, schedules, and transfers. Makes stops announcements. Assists passengers, when needed. Prepares various reports, including detailed accident reports, daily operation reports, forms for lost articles, and witness/courtesy cards. Performs various duties related to fare collection, tariff acceptance, fare box reading and recording, and transfer issuance and receipt. Performs other related duties, as assigned. Requirements Knowledge, Abilities and Skills: Knowledge of: Effective customer service techniques. Basic mathematics. Driver and vehicle safety rules and regulations. Ability to: Learn to operate a motor coach safely and properly. Respond to inquiries from the public in a courteous and tactful manner. Deal effectively with the public. Work with others in a cooperative, patient, and professional manner. Follow written and oral instructions. Perform simple mathematical computations. Prepare simple reports. Read maps. Conduct safety checks. Communicate on a two-way radio. Skill in: Reading, and writing and communicating in English at an appropriate level. Driving a passenger vehicle. Education, Training and Experience: Graduation from high school or the equivalent. Minimum 21 years of age at time of application. One year of recent, paid customer service work experience assisting and providing information to the public. Licenses and Certificates: Possession of a valid California Class C driver license. If hired, and prior to the first day of training, must possess a California Class A or B commercial driver permit with appropriate medical certification, passenger endorsement, and with no restrictions for weight, number of passengers or air brakes. Must also be able to obtain a Verification of Transit Training Document at the conclusion of training. Additional Requirements: In order to qualify for the position of Motor Coach Operator Trainee and to complete probation as a Motor Coach Operator, you must not have any of the following convictions, violations, and/or causes: (1) Been convicted of a sex offense as defined in Section 44010 of the Education Code. (2) Been convicted of a felony offense within the preceding seven years from the date of application. (3) Been convicted of an offense involving the use, possession, transportation or sale of narcotics or drugs within the preceding seven years from the date of application. (4) Been convicted of an offense involving the use, possession, transportation or sale of marijuana within the preceding two years from the date of application. (5) Within the preceding 12 months from the date of application, been involved as a driver in three or more accidents in which the driver caused or contributed to the accidents. (6) Failed to pass the DMV written or driving test. (7) Within the preceding three years from the date of application, had committed any violation that resulted in a conviction with a DMV 2 Point count or more. (8) Within the preceding three years from the date of application, had committed three or more DMV 1 Point count violations. (9) Within the preceding three years from the date of application, had driving privileges revoked, suspended, or placed on probation. HOW TO APPLY : All applicants must submit an online City application and required supplemental questions to be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process and should not be submitted. NOTE: Upon offer of employment, candidates will be subject to a US Department of Transportation (DOT) pre-employment screen for alcohol and controlled substances set forth in DOT regulation 49 CFR Parts 40 and 655. Candidates will be required to provide written consent to obtain drug and alcohol testing records from all prior employers in the last two (2) years. REQUIRED DOCUMENTATION: To receive consideration, you must submit a current copy of your K-4 or online driving record print-out from the Department of Motor Vehicles with your application . It must be a K-4 or online driving record print out obtained from the Department of Motor Vehicles office or website. Printouts from other agencies such as AAA will not be accepted. "Current" is defined as being issued within 30 days of the date of your application submittal. All materials must be received in the Human Resources Department . Y ou may scan and upload your K-4 or online driving record print-out to your on-line application, e-mail it to merle.wynn@santamonica.gov, or fax it to Attn: Merle Wynn at (310) 656-5705. Failure to do so will result in your application being disqualified. PLEASE NOTE: IF YOU SUBMITTED AN ONLINE DRIVING RECORD AND YOU ARE INVITED TO THE DEPARTMENT INTERVIEW, YOU WILL BE REQUIRED TO OBTAIN AND PRESENT A K4 PRINTOUT FROM THE DMV AT THE TIME OF YOUR INTERVIEW. NOTE: Veterans' Preference points shall be applied to this entry level civil service position in accordance with the City of Santa Monica Human Resources Department guidelines. To be considered for Veterans' Preference points, you must submit a copy of your discharge papers (DD214) at the time of application. SELECTION PROCESS: All applicants will be reviewed and only those determined to meet Minimum Qualifications, as submitted, will be invited to participate further in the selection process. BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. EMPLOYEE BENEFITS SALARY RANGE: Composed of 6 steps-Step 1 through Step 6. Each step represents an increase of approximately 5%. MEDICAL INSURANCE : Choice of Kaiser plan, two HMO plans, PPO plan, and High Deductible Plan. City pays 92% of medical insurance premium for employee and eligible dependents. Employee contributes 8% toward premium. Part-time employees will have the option of electing from one of the City-provided HMO medical insurance "employee-only" plans. The enrollment of dependents or in the PPO plans will increase the cost-share. CASH-IN-LIEU: Employees who elect to waive medical coverage due to other group coverage are entitled to a bi-weekly taxable payment of $69.23 ($1800 annually). DENTAL INSURANCE: An HMO and PPO plan are available. Premiums fully paid by the city for employee and eligible dependents. VISION INSURANCE: One plan available. Premiums fully paid by the city for employee and eligible dependents. EMPLOYEE ASSISTANCE PROGRAM : Premiums fully paid by the city for employee and household members. VACATION: 12 days (96 hours) per year, increases with each 5 years of services, maximum of 21 days per year. Up to 40 hours of vacation leave accrued can be cashed out at the end of the fiscal year. SICK LEAVE: One sick leave day per month (96 hours per year). Sick leave accrued but not used can be cashed out at the end of the fiscal year based on the formula outlined in the SMART-TD MOU. HOLIDAYS: 8 holidays per year plus two floating holidays. LIFE INSURANCE: City-paid term life insurance coverage of $10,000 with the option to enroll in additional employee paid life insurance for employee and eligible dependents. LONG TERM DISABILITY (LTD): Premiums fully paid by the City. CalPERS Retirement: Retirement formula and employee contributions are based on appointment date and membership status with CalPERS. City employees are vested after 5 years and do not participate in Social Security. Supplemental Retirement Plan : A 457b plan is available for voluntary participation. The City contributes $30/bi-weekly ($780 annually) to the 457(b) plan. Effective July 1, 2022, the City contributes $32.50/bi-weekly ($845 annually) to the 457(b)plan. PREMIUM REIMBURSEMENT PLAN: The City makes a contribution of $176.56 into a retiree medical trust to allow eligible separated employees to reimburse healthcare premiums. UNUSED SICK LEAVE UPON RETIREMENT: Each Motor Coach Operator with 10 or more years of service with the City and who has 50 days of unused sick leave, can convert unused sick leave into dollars to purchase medical insurance coverage for the employee and spouse upon retirement. TUITION REIMBURSEMENT: Full-time employees who have passed probation will be reimbursed for the cost of tuition and study materials for career improvement or job enhancement courses that meet the policy guidelines. The maximum amount shall not exceed $2750 per fiscal year. UNIFORM ALLOWANCE: Motor Coach Operators will receive a one-time lump sum voucher of $500. Once an employee becomes full-time and completes six months as a regularly authorized full-time Motor Coach Operator, a $580 voucher is provided. BILINGUAL SKILL PAY: Employees who regularly utilize skill during the course of duties will receives bi-weekly amount of $23.08 upon certification of examination process. ADDITIONAL BENEFITS: Flexible Spending Account; On-Site Fitness Center; Transit Passes or Reimbursement. NOTE: If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. Supplemental Information The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 5/2/2024 5:30 PM Pacific
Apr 16, 2024
Full Time
Job Summary A Motor Coach Operator operates a motor coach (bus) on an assigned route and schedule. In order to become a Motor Coach Operator, successful candidates must complete an eight-week formal training program as a Motor Coach Operator Trainee after which they are eligible to be promoted to Motor Coach Operator. The training program is administered by the Santa Monica Department of Transportation. During the eight (8) week training period, the salary is $21.53 per hour. Upon successful completion of the training program and a proficiency examination, Motor Coach Operator Trainees are eligible to become part-time Motor Coach Operators at a pay rate of $26.67 per hour. After two years of service in the classification, Motor Coach Operators may earn $33.34 per hour. Motor Coach Operators serve a one year probationary period. Motor Coach Operator - Hourly Salary Step 1: $23.34 Step 2: $25.01 Step 3: $26.67 Step 4: $28.34 Step 5: $30.01 Step 6: $33.34 Visit Big Blue Bus website for more information: Now Hiring Drivers - Big Blue Bus Representative Duties Participates in a formal training program to learn techniques and safety procedures for operating a motor coach. Learns and observes traffic laws, vehicle code regulations, and appropriate safety rules and regulations. Learns pre-operation vehicle preparation and inspection procedures. Learns and practices defensive driving techniques. Follows department standards and procedures for maintaining motor coach appearance and cleanliness while in service. Operates wheelchair lift and bike rack equipment. Provides directions and information to the public concerning routes, schedules, and transfers. Makes stops announcements. Assists passengers, when needed. Prepares various reports, including detailed accident reports, daily operation reports, forms for lost articles, and witness/courtesy cards. Performs various duties related to fare collection, tariff acceptance, fare box reading and recording, and transfer issuance and receipt. Performs other related duties, as assigned. Requirements Knowledge, Abilities and Skills: Knowledge of: Effective customer service techniques. Basic mathematics. Driver and vehicle safety rules and regulations. Ability to: Learn to operate a motor coach safely and properly. Respond to inquiries from the public in a courteous and tactful manner. Deal effectively with the public. Work with others in a cooperative, patient, and professional manner. Follow written and oral instructions. Perform simple mathematical computations. Prepare simple reports. Read maps. Conduct safety checks. Communicate on a two-way radio. Skill in: Reading, and writing and communicating in English at an appropriate level. Driving a passenger vehicle. Education, Training and Experience: Graduation from high school or the equivalent. Minimum 21 years of age at time of application. One year of recent, paid customer service work experience assisting and providing information to the public. Licenses and Certificates: Possession of a valid California Class C driver license. If hired, and prior to the first day of training, must possess a California Class A or B commercial driver permit with appropriate medical certification, passenger endorsement, and with no restrictions for weight, number of passengers or air brakes. Must also be able to obtain a Verification of Transit Training Document at the conclusion of training. Additional Requirements: In order to qualify for the position of Motor Coach Operator Trainee and to complete probation as a Motor Coach Operator, you must not have any of the following convictions, violations, and/or causes: (1) Been convicted of a sex offense as defined in Section 44010 of the Education Code. (2) Been convicted of a felony offense within the preceding seven years from the date of application. (3) Been convicted of an offense involving the use, possession, transportation or sale of narcotics or drugs within the preceding seven years from the date of application. (4) Been convicted of an offense involving the use, possession, transportation or sale of marijuana within the preceding two years from the date of application. (5) Within the preceding 12 months from the date of application, been involved as a driver in three or more accidents in which the driver caused or contributed to the accidents. (6) Failed to pass the DMV written or driving test. (7) Within the preceding three years from the date of application, had committed any violation that resulted in a conviction with a DMV 2 Point count or more. (8) Within the preceding three years from the date of application, had committed three or more DMV 1 Point count violations. (9) Within the preceding three years from the date of application, had driving privileges revoked, suspended, or placed on probation. HOW TO APPLY : All applicants must submit an online City application and required supplemental questions to be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process and should not be submitted. NOTE: Upon offer of employment, candidates will be subject to a US Department of Transportation (DOT) pre-employment screen for alcohol and controlled substances set forth in DOT regulation 49 CFR Parts 40 and 655. Candidates will be required to provide written consent to obtain drug and alcohol testing records from all prior employers in the last two (2) years. REQUIRED DOCUMENTATION: To receive consideration, you must submit a current copy of your K-4 or online driving record print-out from the Department of Motor Vehicles with your application . It must be a K-4 or online driving record print out obtained from the Department of Motor Vehicles office or website. Printouts from other agencies such as AAA will not be accepted. "Current" is defined as being issued within 30 days of the date of your application submittal. All materials must be received in the Human Resources Department . Y ou may scan and upload your K-4 or online driving record print-out to your on-line application, e-mail it to merle.wynn@santamonica.gov, or fax it to Attn: Merle Wynn at (310) 656-5705. Failure to do so will result in your application being disqualified. PLEASE NOTE: IF YOU SUBMITTED AN ONLINE DRIVING RECORD AND YOU ARE INVITED TO THE DEPARTMENT INTERVIEW, YOU WILL BE REQUIRED TO OBTAIN AND PRESENT A K4 PRINTOUT FROM THE DMV AT THE TIME OF YOUR INTERVIEW. NOTE: Veterans' Preference points shall be applied to this entry level civil service position in accordance with the City of Santa Monica Human Resources Department guidelines. To be considered for Veterans' Preference points, you must submit a copy of your discharge papers (DD214) at the time of application. SELECTION PROCESS: All applicants will be reviewed and only those determined to meet Minimum Qualifications, as submitted, will be invited to participate further in the selection process. BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation. EMPLOYEE BENEFITS SALARY RANGE: Composed of 6 steps-Step 1 through Step 6. Each step represents an increase of approximately 5%. MEDICAL INSURANCE : Choice of Kaiser plan, two HMO plans, PPO plan, and High Deductible Plan. City pays 92% of medical insurance premium for employee and eligible dependents. Employee contributes 8% toward premium. Part-time employees will have the option of electing from one of the City-provided HMO medical insurance "employee-only" plans. The enrollment of dependents or in the PPO plans will increase the cost-share. CASH-IN-LIEU: Employees who elect to waive medical coverage due to other group coverage are entitled to a bi-weekly taxable payment of $69.23 ($1800 annually). DENTAL INSURANCE: An HMO and PPO plan are available. Premiums fully paid by the city for employee and eligible dependents. VISION INSURANCE: One plan available. Premiums fully paid by the city for employee and eligible dependents. EMPLOYEE ASSISTANCE PROGRAM : Premiums fully paid by the city for employee and household members. VACATION: 12 days (96 hours) per year, increases with each 5 years of services, maximum of 21 days per year. Up to 40 hours of vacation leave accrued can be cashed out at the end of the fiscal year. SICK LEAVE: One sick leave day per month (96 hours per year). Sick leave accrued but not used can be cashed out at the end of the fiscal year based on the formula outlined in the SMART-TD MOU. HOLIDAYS: 8 holidays per year plus two floating holidays. LIFE INSURANCE: City-paid term life insurance coverage of $10,000 with the option to enroll in additional employee paid life insurance for employee and eligible dependents. LONG TERM DISABILITY (LTD): Premiums fully paid by the City. CalPERS Retirement: Retirement formula and employee contributions are based on appointment date and membership status with CalPERS. City employees are vested after 5 years and do not participate in Social Security. Supplemental Retirement Plan : A 457b plan is available for voluntary participation. The City contributes $30/bi-weekly ($780 annually) to the 457(b) plan. Effective July 1, 2022, the City contributes $32.50/bi-weekly ($845 annually) to the 457(b)plan. PREMIUM REIMBURSEMENT PLAN: The City makes a contribution of $176.56 into a retiree medical trust to allow eligible separated employees to reimburse healthcare premiums. UNUSED SICK LEAVE UPON RETIREMENT: Each Motor Coach Operator with 10 or more years of service with the City and who has 50 days of unused sick leave, can convert unused sick leave into dollars to purchase medical insurance coverage for the employee and spouse upon retirement. TUITION REIMBURSEMENT: Full-time employees who have passed probation will be reimbursed for the cost of tuition and study materials for career improvement or job enhancement courses that meet the policy guidelines. The maximum amount shall not exceed $2750 per fiscal year. UNIFORM ALLOWANCE: Motor Coach Operators will receive a one-time lump sum voucher of $500. Once an employee becomes full-time and completes six months as a regularly authorized full-time Motor Coach Operator, a $580 voucher is provided. BILINGUAL SKILL PAY: Employees who regularly utilize skill during the course of duties will receives bi-weekly amount of $23.08 upon certification of examination process. ADDITIONAL BENEFITS: Flexible Spending Account; On-Site Fitness Center; Transit Passes or Reimbursement. NOTE: If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. Supplemental Information The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact. The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us! Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only). Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 5/2/2024 5:30 PM Pacific
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: GIS Analyst-II. Hiring Salary Range: $66,691.30 - $78,460.36 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Qualifications: Bachelor's Degree from an accredited college or university in Geographic Information Systems (GIS), Geography, Computer Science, Data Analytics, STEM, or related field. Two (2) to Five (5) years of experience as a GIS Technician, GIS Analyst or similar position. Documented experience using ArcGIS products, SQL, Python, and Microsoft Office. Must be able to obtain Criminal Justice Information Services (CJIS) certification within 60 days of hire. This position is in the Information Technology Department with the Town of Prosper, Texas, and is under the general direction of the Data and GIS Manager. The GIS Analyst II oversees a variety of databases, functions, and data; works within an enterprise GIS environment to develop, maintain, and provide support for web mapping applications; manage GPS data for Town development, and conducts geospatial analysis using the ArcGIS suite. Has ability to develop complex web mapping and analytic products using programming, templates, and APIs and write complex queries and scripts designed to automate processes and integrate with business data. Provides documentation and training for the use of GIS products. As a fully trained practitioner, the GIS Analyst II provides administrative support, functions independently, and prioritizes core GIS department functions to ensure service level agreements are met, delivering excellent customer service organization-wide while supporting the implementation of spatial infrastructure and promoting GIS use throughout the organization as part of the Data and GIS team. This position does not currently exercise supervision of direct reports. EXAMPLES OF DUTIES Duties and responsibilities include, but are not limited to, the following: Conducts data gathering and analysis and creates products that help the town decipher data significance for intelligent decision-making. Experience using ArcGIS Pro, and server ArcGIS products with a strong working knowledge of customization, SQL scripting, SQL Server, and database integration. Experience with editing tools, topology rules, geocoding, and geoprocessing tools within the ArcGIS platform. Creates, monitors, and maintains Data and GIS systems, ArcGIS Online (AGO), ArcGIS Enterprise (Portal), configurable applications [Web App Builder (WAB), Experience Builder (ExB)], ArcGIS Dashboards and other applications. Generates web map services specific to business solutions with map service, feature service, print service, geocoding service, and/or geoprocessing service requirements. Regularly processes, converts, transforms, and loads data, geospatial data, vector and raster datasets for distributed access, and conducts geospatial analysis using ArcGIS software and a combination of tools. Provides application support for web maps, dashboards, and analytic solutions, which may include issue resolution, training, and/or issue escalation. Reads, interprets, and validates information from Construction and As Built Plans provided by surveyors and engineers to integrate them into The Town's systems. Configures and uses apps for field data collection with different GPS equipment: FieldMaps, Survey123, Collector, and others. Provides training to other Town staff regarding the use of GIS applications and software, data security and data management. Also, transfer knowledge and mentoring to team members. Communicate effectively to senior, managerial, and technical levels and clearly present technical approaches related to resolving business issues with technology. Experience in automating tasks writing Python code. Creates SQL queries, SQL Spatial Views,expression languages (ex. Arcade), and data models to establish automation and/or integration with business applications. Experience using graphical programming like ArcGIS ModelBuilder, QGIS Graphical Modeler, FME Workbench and others. Produces appealing cartographic and analytics products as requested. Experience using ESRI ArcGIS software and extensions with a strong working knowledge of Traverses, Conversion Tools, ArcSDE, and database integration. Prepares written and oral reports on programs, analyses, and studies, as needed. Maintains familiarity with line-of-business software used and supported by the organization and provides integrations as needed (Ex. Tyler Technologies, CityWorks, and others). Follows standards of data quality and integrity requirements while evaluating, editing, and processing data. Occasionally assists on designing, developing, maintaining, supporting, and administering Town-wide Enterprise GIS architecture. Provides explanation of technical matters to individuals with little or no background in the area under discussion. All other duties as assigned. ADDITIONAL QUALIFICATIONS Preferred: Experience using Tyler Technologies and CityWorks. License or Certification: Geographic Information System Professional (GISP) Certification preferred. Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. Work Environment: The work environment characteristics described here are representative of those that an employee encounters while performing the essential function of this job Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. The salary listed on this job posting is the starting salary range; the amount offered will depend upon qualifications. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and/or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
Apr 16, 2024
Full Time
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: GIS Analyst-II. Hiring Salary Range: $66,691.30 - $78,460.36 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Qualifications: Bachelor's Degree from an accredited college or university in Geographic Information Systems (GIS), Geography, Computer Science, Data Analytics, STEM, or related field. Two (2) to Five (5) years of experience as a GIS Technician, GIS Analyst or similar position. Documented experience using ArcGIS products, SQL, Python, and Microsoft Office. Must be able to obtain Criminal Justice Information Services (CJIS) certification within 60 days of hire. This position is in the Information Technology Department with the Town of Prosper, Texas, and is under the general direction of the Data and GIS Manager. The GIS Analyst II oversees a variety of databases, functions, and data; works within an enterprise GIS environment to develop, maintain, and provide support for web mapping applications; manage GPS data for Town development, and conducts geospatial analysis using the ArcGIS suite. Has ability to develop complex web mapping and analytic products using programming, templates, and APIs and write complex queries and scripts designed to automate processes and integrate with business data. Provides documentation and training for the use of GIS products. As a fully trained practitioner, the GIS Analyst II provides administrative support, functions independently, and prioritizes core GIS department functions to ensure service level agreements are met, delivering excellent customer service organization-wide while supporting the implementation of spatial infrastructure and promoting GIS use throughout the organization as part of the Data and GIS team. This position does not currently exercise supervision of direct reports. EXAMPLES OF DUTIES Duties and responsibilities include, but are not limited to, the following: Conducts data gathering and analysis and creates products that help the town decipher data significance for intelligent decision-making. Experience using ArcGIS Pro, and server ArcGIS products with a strong working knowledge of customization, SQL scripting, SQL Server, and database integration. Experience with editing tools, topology rules, geocoding, and geoprocessing tools within the ArcGIS platform. Creates, monitors, and maintains Data and GIS systems, ArcGIS Online (AGO), ArcGIS Enterprise (Portal), configurable applications [Web App Builder (WAB), Experience Builder (ExB)], ArcGIS Dashboards and other applications. Generates web map services specific to business solutions with map service, feature service, print service, geocoding service, and/or geoprocessing service requirements. Regularly processes, converts, transforms, and loads data, geospatial data, vector and raster datasets for distributed access, and conducts geospatial analysis using ArcGIS software and a combination of tools. Provides application support for web maps, dashboards, and analytic solutions, which may include issue resolution, training, and/or issue escalation. Reads, interprets, and validates information from Construction and As Built Plans provided by surveyors and engineers to integrate them into The Town's systems. Configures and uses apps for field data collection with different GPS equipment: FieldMaps, Survey123, Collector, and others. Provides training to other Town staff regarding the use of GIS applications and software, data security and data management. Also, transfer knowledge and mentoring to team members. Communicate effectively to senior, managerial, and technical levels and clearly present technical approaches related to resolving business issues with technology. Experience in automating tasks writing Python code. Creates SQL queries, SQL Spatial Views,expression languages (ex. Arcade), and data models to establish automation and/or integration with business applications. Experience using graphical programming like ArcGIS ModelBuilder, QGIS Graphical Modeler, FME Workbench and others. Produces appealing cartographic and analytics products as requested. Experience using ESRI ArcGIS software and extensions with a strong working knowledge of Traverses, Conversion Tools, ArcSDE, and database integration. Prepares written and oral reports on programs, analyses, and studies, as needed. Maintains familiarity with line-of-business software used and supported by the organization and provides integrations as needed (Ex. Tyler Technologies, CityWorks, and others). Follows standards of data quality and integrity requirements while evaluating, editing, and processing data. Occasionally assists on designing, developing, maintaining, supporting, and administering Town-wide Enterprise GIS architecture. Provides explanation of technical matters to individuals with little or no background in the area under discussion. All other duties as assigned. ADDITIONAL QUALIFICATIONS Preferred: Experience using Tyler Technologies and CityWorks. License or Certification: Geographic Information System Professional (GISP) Certification preferred. Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. Work Environment: The work environment characteristics described here are representative of those that an employee encounters while performing the essential function of this job Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. Must be able to walk, stand, stretch, bend, twist, stoop, and kneel. Frequently required to lift and/or move up to 30 pounds. The salary listed on this job posting is the starting salary range; the amount offered will depend upon qualifications. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and/or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Placer County Library is hiring a full-time Library Specialist. This position will perform a variety of specialized and technical paraprofessional library work in support of the County library system and provide various library services to professional library staff and the public. The Library Specialist classification maybe be assigned to any combination of the four specific functional areas which include General Library Services, Library Literacy Services, Mobile Services (formerly known as Bookmobile), and Information Systems and Technology Support . Please scroll down for specific duties assigned to each of the four functional areas within this classification. The eligible list created by this recruitment may be used to fill future vacancies as they arise in the Auburn and Rocklin areas. The person in this position will be required to work weekends and some evenings. This recruitment may be used to fill both open and promotional, as well as permanent and extra-help (temporary) vacancies in the Library Department, as they arise. To learn more about the Library Department click HERE . BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a variety of specialized and technical paraprofessional library work in support of the County library system and provide various library services to professional library staff and the public; to assist with meeting customers’ information needs for library materials, which include identifying and locating materials and information by researching and interpreting print, on-line and other sources; to plan, manage, administer, and evaluate the Placer County Adult Literacy Program or the department’s information systems and technology based functions as assigned; and to provide support and assistance with collection development activities. DISTINGUISHING CHARACTERISTICS This is a full journey para-professional level classification. Employees at this level may perform specialized and technical duties related to information technology specific to the library; coordinate the adult literacy program for the library; or provide technical library services to professional staff and the public. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the scope of duties and the operating procedures and policies within the work unit. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from management or professional staff. May exercise direct supervision over clerical positions and volunteers. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, prioritize, assign, supervise, train, schedule and review the work of clerical library staff and volunteers. Participate in the selection of staff; provide or coordinates staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed. Recommend and assist in the implementation of unit goals and objectives; establish schedules and methods for circulation at main library; implement policies and procedures. Evaluate operations and activities for assigned responsibilities; recommend improvements and modifications; prepare reports on operations and activities. Use reference interview to assess library patrons’ needs and assist them in understanding and effectively utilizing library services and resources, including digital resources. Perform a variety of work requiring specific knowledge of library practices and procedures. Investigate complaints and recommend improvements and modifications; prepare and submit a variety of reports on operations and activities specific to area of assignment. Research and interpret print, on-line and other sources as needed; place holds as requested. Perform Selector duties relative to reading, researching and providing recommendations for purchase throughout the County library system; and assist with collection development by making suggestions of new library materials, creating book lists, ordering library materials, weeding, repair and replacement of library materials. May process, catalog, and prepare new books and other materials for circulation; establish and maintain collection files and records; conduct and oversee inventories of books and other library materials; maintain bibliographies and create reading lists. Check books and other materials in and out of library; shelve books and review shelves for mis-shelved materials; weed shelves for outdated or worn materials. Compute, collect, receipt and record monies collected for overdue, lost or damaged materials. Act as liaison with cooperative libraries, Friends of the Library, and community groups in absence of Librarian; process interlibrary loan requests. Develop, coordinate and conduct various special programs and community outreach activities such as story time, summer reading programs and library tours; provide library customers with information about community resources. Operate various library-related equipment, information systems, and general office equipment. Perform clerical duties as assigned. Adhere to safety policies and procedures. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. May secure library materials through inter-library loans; search appropriate databases and identify materials; request materials from appropriate sources, process materials for distribution to customers; respond to requests from other libraries for inter-library loans; may work with inter-library loan representative to obtain materials. Attend professional workshops, seminars and conferences. Perform related duties as assigned. Functional Assignment Areas (While the majority of duties assigned to a position may typically fall within one of the following areas, incumbents may also be assigned duties that cross multiple areas) When assigned to Library Literacy (in addition to general duties), duties may include but are not limited to: Recruit, enroll, and support tutors and learners of all ages. Conduct student intake assessments that effectively assess reading, writing, comprehension, and/or speaking skills of the learner. Match assessed learners with tutors. Establish and maintain contact with community agencies and businesses that have an interest in adult literacy programs, and respond to related routine questions and concerns of those agencies. Partner with agencies in providing educational services to Library patrons. Collect and analyze data regarding tutor/learner activity; assess effectiveness of training workshops and makes adjustments where necessary. Provide mentoring support to tutors addressing topics such as teaching strategies, supplemental materials, learning disabilities/differences, and behavioral issues. Maintain databases for tutor/learner activity and budget expenditures. Prepare meeting facilities; transport workshop materials and refreshments to and from meeting sites, and clean up meeting rooms; prepare workshop schedules. Promote the library literacy program through various media; create media campaigns/content. Represent the library literacy program at meetings, as requested; speak to service clubs and community groups to encourage public awareness. Maintain inventory of teaching/training materials; unpack, check-in, and shelve materials. Prepare annual program budget and grant proposal documents and administer the budget. Write monthly newsletter columns and tutor letters. Act as a liaison with cooperative libraries, the Literacy Support Council, and community groups. When assigned to Information Systems and Technology Support (in addition to general duties), duties may include but are not limited to: Prepare long- and short-term technology solutions projects requiring statistical research, and organizational, technology, and systems analyses. Develop and maintain library websites; manage website development to incorporate new features and functionality; develop and create new website content and keep all website content current and updated regularly; develop, expand, and manage current website designs and lead appropriate redesigns when needed; copy, edit, and proofread all website content; maintain relationships with key team members and County technical support teams; track and report on all website metrics. Evaluate user needs; develop and present training on basic computer functions and use, application programs, internet use, and e-mail. Assist staff with technical computer questions; create user profiles; assist patrons with computer problems; maintain help desk support. Provide operational testing, troubleshooting, instruction, and training to staff using the department’s various proprietary systems, and test possible future systems. Use analytical techniques and information gathering processes and obtain required information and data for project analysis and reporting; prepare spreadsheets, discuss analysis and conclusions with professional and/or management staff, and draft reports of study. Develop training materials, including tutorials, documentation and instructional manuals for system use; create presentations, flyers, and handouts using presentation programs, desktop publishing, and word processing software. Interact with technology vendors regarding new library services related solutions or troubleshooting. When assigned to Bookmobile (in addition to general duties), duties may include but are not limited to: Independently represent Placer County Libraries to the community through the County’s mobile outreach library (i.e., bookmobile). Drive the Bookmobile with library personnel as passengers to rural localities that are removed from regular libraries. Determine appropriate bookmobile schedules per the community’s needs, add and remove stops and communicate changes to affected patrons, and decide upon locations for the pop-up library. Modify and specialize programming based on system-wide needs. Schedule periodic servicing, washing and maintenance of vehicles; report any major mechanical malfunctions of the vehicle. Drive library delivery vehicles to deliver and pick up books to County Library branches. Keep the mobile library interior clean and orderly; prepare the operator's vehicle condition report. Load books, periodicals, magazines, and other materials. Sort and route books and other materials. Develop, implement, and participate in community outreach events and activities marketing bookmobile services based on services needs of various communities within the County. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of experience working in a public library, or managing a literacy program, or providing information systems support and administration to an integrated library system. Training: Equivalent to a Bachelor's degree from an accredited college in a discipline related to the knowledge, skills, and abilities of the position. License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Standard public library practices, techniques and terminology; basic services, policies and procedures associated with a public library. Public library collection, including general reference sources, search techniques, and services. General procedures involved in receipt, circulation and storage of library materials. General library classification and filing systems. Computer applications in a library environment. Modern office procedures, methods, and equipment. Principles and practices of work safety. Collection Development resources. Basic budget monitoring methods and practices. Arithmetic and basic mathematical calculations. Basic statistical analysis techniques. Principles and practices of supervision, training, and performance evaluations. Research and organizational methods and techniques. Applicable federal, state, and local laws and regulations and policies and procedures applicable to library programs. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Techniques for providing a high level of customer service by effectively interacting with the public, vendors, and County staff. Ability to: Supervise, train, and evaluate assigned staff and volunteers. Intermittently, review documents related to library operations; observe, identify and problem solve library operations and procedures; understand, interpret and explain library policies and procedures. Perform specialized clerical and para-professional library work; interpret and apply basic library procedures and policies. Use a library automated system, library databases, and the internet. Maintain confidentiality of customer records. Work with various cultural and ethnic groups in a tactful and effective manner. Act quickly and calmly in emergency situations. Conduct effective reference interviews to ascertain library customer needs and link them to appropriate resources; understand and carry out a variety of both oral and written instructions; work fairly and courteously with the public; and work effectively with interruption. Learn and assist with grant writing, budgeting, administration, planning, management, public relations and report writing. Independently provide technical and reference assistance to subordinate library personnel and library customers. Independently perform specialized circulation, collection and reference duties. Make persuasive presentations to groups and individuals regarding all aspects of assigned program(s). Prepare clear, concise, and complete reports, correspondence, instructional materials, and other written material. Work weekend and evening shifts as assigned. Plan, organize and conduct programs and training sessions. Understand and carry out a variety of both oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Work in a standard office environment, using standard office equipment and computer systems. Sit at desk and/or stand for long periods of time. Intermittently bend, twist, reach, grasp, kneel or squat while shelving, opening boxes or moving equipment; see and read handwritten and printed materials and a computer screen; write and use keyboard to communicate and to enter circulation and collection data; communicate in person and by telephone; file, lift and carry weight up to 50 pounds; push handcart up to 50 pounds. Functional Assignment Areas When assigned to Library Literacy (in addition to general knowledge and abilities) knowledge and abilities may include, but are not limited to: Knowledge of: Objectives, principles, procedures, standards, and trends in library literacy programs. Methods and techniques utilized in publicizing the Library Literacy Program. Specific methods and materials used in literacy instruction. Ability to: Develop and implement an active system-wide literacy program with limited guidance. Recruit, screen, place, direct, and evaluate program volunteers. When assigned to Information Systems and Technology Support (in addition to general knowledge and abilities) knowledge and abilities may include, but are not limited to: Knowledge of: Principles, practices, methods, and various languages utilized in website development and design. Principles and practices of personal computer and network operation, configuration and function, setup, and minor maintenance of computer peripherals. Standard operating systems and application software. Computer troubleshooting and repairs. Initialization, operation, backup, and restore procedures. Terminology used in the operation of the County’s enterprise, personal computer, and network systems. Ability to: Develop and implement technology plans and training materials. Administer smart library solutions such as PC and print payment, RFID- based self-check and Automated Materials Handling (AMH). Perform social media functions, website design, development, and maintenance. Troubleshoot and resolve computer user problems. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Lindsay Baer, Administrative Technician, at lbaer@placer.ca.gov or (530) 886-4667. Closing Date/Time: 5/3/2024 5:00:00 PM
Apr 13, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Placer County Library is hiring a full-time Library Specialist. This position will perform a variety of specialized and technical paraprofessional library work in support of the County library system and provide various library services to professional library staff and the public. The Library Specialist classification maybe be assigned to any combination of the four specific functional areas which include General Library Services, Library Literacy Services, Mobile Services (formerly known as Bookmobile), and Information Systems and Technology Support . Please scroll down for specific duties assigned to each of the four functional areas within this classification. The eligible list created by this recruitment may be used to fill future vacancies as they arise in the Auburn and Rocklin areas. The person in this position will be required to work weekends and some evenings. This recruitment may be used to fill both open and promotional, as well as permanent and extra-help (temporary) vacancies in the Library Department, as they arise. To learn more about the Library Department click HERE . BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a variety of specialized and technical paraprofessional library work in support of the County library system and provide various library services to professional library staff and the public; to assist with meeting customers’ information needs for library materials, which include identifying and locating materials and information by researching and interpreting print, on-line and other sources; to plan, manage, administer, and evaluate the Placer County Adult Literacy Program or the department’s information systems and technology based functions as assigned; and to provide support and assistance with collection development activities. DISTINGUISHING CHARACTERISTICS This is a full journey para-professional level classification. Employees at this level may perform specialized and technical duties related to information technology specific to the library; coordinate the adult literacy program for the library; or provide technical library services to professional staff and the public. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the scope of duties and the operating procedures and policies within the work unit. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from management or professional staff. May exercise direct supervision over clerical positions and volunteers. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Plan, prioritize, assign, supervise, train, schedule and review the work of clerical library staff and volunteers. Participate in the selection of staff; provide or coordinates staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed. Recommend and assist in the implementation of unit goals and objectives; establish schedules and methods for circulation at main library; implement policies and procedures. Evaluate operations and activities for assigned responsibilities; recommend improvements and modifications; prepare reports on operations and activities. Use reference interview to assess library patrons’ needs and assist them in understanding and effectively utilizing library services and resources, including digital resources. Perform a variety of work requiring specific knowledge of library practices and procedures. Investigate complaints and recommend improvements and modifications; prepare and submit a variety of reports on operations and activities specific to area of assignment. Research and interpret print, on-line and other sources as needed; place holds as requested. Perform Selector duties relative to reading, researching and providing recommendations for purchase throughout the County library system; and assist with collection development by making suggestions of new library materials, creating book lists, ordering library materials, weeding, repair and replacement of library materials. May process, catalog, and prepare new books and other materials for circulation; establish and maintain collection files and records; conduct and oversee inventories of books and other library materials; maintain bibliographies and create reading lists. Check books and other materials in and out of library; shelve books and review shelves for mis-shelved materials; weed shelves for outdated or worn materials. Compute, collect, receipt and record monies collected for overdue, lost or damaged materials. Act as liaison with cooperative libraries, Friends of the Library, and community groups in absence of Librarian; process interlibrary loan requests. Develop, coordinate and conduct various special programs and community outreach activities such as story time, summer reading programs and library tours; provide library customers with information about community resources. Operate various library-related equipment, information systems, and general office equipment. Perform clerical duties as assigned. Adhere to safety policies and procedures. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. May secure library materials through inter-library loans; search appropriate databases and identify materials; request materials from appropriate sources, process materials for distribution to customers; respond to requests from other libraries for inter-library loans; may work with inter-library loan representative to obtain materials. Attend professional workshops, seminars and conferences. Perform related duties as assigned. Functional Assignment Areas (While the majority of duties assigned to a position may typically fall within one of the following areas, incumbents may also be assigned duties that cross multiple areas) When assigned to Library Literacy (in addition to general duties), duties may include but are not limited to: Recruit, enroll, and support tutors and learners of all ages. Conduct student intake assessments that effectively assess reading, writing, comprehension, and/or speaking skills of the learner. Match assessed learners with tutors. Establish and maintain contact with community agencies and businesses that have an interest in adult literacy programs, and respond to related routine questions and concerns of those agencies. Partner with agencies in providing educational services to Library patrons. Collect and analyze data regarding tutor/learner activity; assess effectiveness of training workshops and makes adjustments where necessary. Provide mentoring support to tutors addressing topics such as teaching strategies, supplemental materials, learning disabilities/differences, and behavioral issues. Maintain databases for tutor/learner activity and budget expenditures. Prepare meeting facilities; transport workshop materials and refreshments to and from meeting sites, and clean up meeting rooms; prepare workshop schedules. Promote the library literacy program through various media; create media campaigns/content. Represent the library literacy program at meetings, as requested; speak to service clubs and community groups to encourage public awareness. Maintain inventory of teaching/training materials; unpack, check-in, and shelve materials. Prepare annual program budget and grant proposal documents and administer the budget. Write monthly newsletter columns and tutor letters. Act as a liaison with cooperative libraries, the Literacy Support Council, and community groups. When assigned to Information Systems and Technology Support (in addition to general duties), duties may include but are not limited to: Prepare long- and short-term technology solutions projects requiring statistical research, and organizational, technology, and systems analyses. Develop and maintain library websites; manage website development to incorporate new features and functionality; develop and create new website content and keep all website content current and updated regularly; develop, expand, and manage current website designs and lead appropriate redesigns when needed; copy, edit, and proofread all website content; maintain relationships with key team members and County technical support teams; track and report on all website metrics. Evaluate user needs; develop and present training on basic computer functions and use, application programs, internet use, and e-mail. Assist staff with technical computer questions; create user profiles; assist patrons with computer problems; maintain help desk support. Provide operational testing, troubleshooting, instruction, and training to staff using the department’s various proprietary systems, and test possible future systems. Use analytical techniques and information gathering processes and obtain required information and data for project analysis and reporting; prepare spreadsheets, discuss analysis and conclusions with professional and/or management staff, and draft reports of study. Develop training materials, including tutorials, documentation and instructional manuals for system use; create presentations, flyers, and handouts using presentation programs, desktop publishing, and word processing software. Interact with technology vendors regarding new library services related solutions or troubleshooting. When assigned to Bookmobile (in addition to general duties), duties may include but are not limited to: Independently represent Placer County Libraries to the community through the County’s mobile outreach library (i.e., bookmobile). Drive the Bookmobile with library personnel as passengers to rural localities that are removed from regular libraries. Determine appropriate bookmobile schedules per the community’s needs, add and remove stops and communicate changes to affected patrons, and decide upon locations for the pop-up library. Modify and specialize programming based on system-wide needs. Schedule periodic servicing, washing and maintenance of vehicles; report any major mechanical malfunctions of the vehicle. Drive library delivery vehicles to deliver and pick up books to County Library branches. Keep the mobile library interior clean and orderly; prepare the operator's vehicle condition report. Load books, periodicals, magazines, and other materials. Sort and route books and other materials. Develop, implement, and participate in community outreach events and activities marketing bookmobile services based on services needs of various communities within the County. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of experience working in a public library, or managing a literacy program, or providing information systems support and administration to an integrated library system. Training: Equivalent to a Bachelor's degree from an accredited college in a discipline related to the knowledge, skills, and abilities of the position. License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Standard public library practices, techniques and terminology; basic services, policies and procedures associated with a public library. Public library collection, including general reference sources, search techniques, and services. General procedures involved in receipt, circulation and storage of library materials. General library classification and filing systems. Computer applications in a library environment. Modern office procedures, methods, and equipment. Principles and practices of work safety. Collection Development resources. Basic budget monitoring methods and practices. Arithmetic and basic mathematical calculations. Basic statistical analysis techniques. Principles and practices of supervision, training, and performance evaluations. Research and organizational methods and techniques. Applicable federal, state, and local laws and regulations and policies and procedures applicable to library programs. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Techniques for providing a high level of customer service by effectively interacting with the public, vendors, and County staff. Ability to: Supervise, train, and evaluate assigned staff and volunteers. Intermittently, review documents related to library operations; observe, identify and problem solve library operations and procedures; understand, interpret and explain library policies and procedures. Perform specialized clerical and para-professional library work; interpret and apply basic library procedures and policies. Use a library automated system, library databases, and the internet. Maintain confidentiality of customer records. Work with various cultural and ethnic groups in a tactful and effective manner. Act quickly and calmly in emergency situations. Conduct effective reference interviews to ascertain library customer needs and link them to appropriate resources; understand and carry out a variety of both oral and written instructions; work fairly and courteously with the public; and work effectively with interruption. Learn and assist with grant writing, budgeting, administration, planning, management, public relations and report writing. Independently provide technical and reference assistance to subordinate library personnel and library customers. Independently perform specialized circulation, collection and reference duties. Make persuasive presentations to groups and individuals regarding all aspects of assigned program(s). Prepare clear, concise, and complete reports, correspondence, instructional materials, and other written material. Work weekend and evening shifts as assigned. Plan, organize and conduct programs and training sessions. Understand and carry out a variety of both oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Work in a standard office environment, using standard office equipment and computer systems. Sit at desk and/or stand for long periods of time. Intermittently bend, twist, reach, grasp, kneel or squat while shelving, opening boxes or moving equipment; see and read handwritten and printed materials and a computer screen; write and use keyboard to communicate and to enter circulation and collection data; communicate in person and by telephone; file, lift and carry weight up to 50 pounds; push handcart up to 50 pounds. Functional Assignment Areas When assigned to Library Literacy (in addition to general knowledge and abilities) knowledge and abilities may include, but are not limited to: Knowledge of: Objectives, principles, procedures, standards, and trends in library literacy programs. Methods and techniques utilized in publicizing the Library Literacy Program. Specific methods and materials used in literacy instruction. Ability to: Develop and implement an active system-wide literacy program with limited guidance. Recruit, screen, place, direct, and evaluate program volunteers. When assigned to Information Systems and Technology Support (in addition to general knowledge and abilities) knowledge and abilities may include, but are not limited to: Knowledge of: Principles, practices, methods, and various languages utilized in website development and design. Principles and practices of personal computer and network operation, configuration and function, setup, and minor maintenance of computer peripherals. Standard operating systems and application software. Computer troubleshooting and repairs. Initialization, operation, backup, and restore procedures. Terminology used in the operation of the County’s enterprise, personal computer, and network systems. Ability to: Develop and implement technology plans and training materials. Administer smart library solutions such as PC and print payment, RFID- based self-check and Automated Materials Handling (AMH). Perform social media functions, website design, development, and maintenance. Troubleshoot and resolve computer user problems. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Lindsay Baer, Administrative Technician, at lbaer@placer.ca.gov or (530) 886-4667. Closing Date/Time: 5/3/2024 5:00:00 PM
CITY OF FRESNO, CA
Fresno, California, United States
Position Description Be part of the City of Fresno's new Animal Center Department! The Director will be part of the collective and strategic planning in staffing the new state of the art clinic and developing the program, while embodying the goals, innovation, and animal care compassion that the City Manager envisions for the center and the community. Reporting to the Office of the City Manager, the Director will oversee the day-to-day activities of the center, providing oversight and support in the development and implementation of department policies and procedures, and managing current issues and priorities. The Director will make critical decisions to resolve emergency situations and to ensure the continuity of services and operations. The director is responsible for fulfilling key objectives, directing and leading animal center staff, developing and managing the department budget, ensuring compliance with all local, state and federal laws and regulations, ensuring high quality animal care, and ensuring the cleanliness and maintenance of the center. The incumbent will work directly with the staff, volunteers, City Manager and key stakeholders in furthering the department goals and objectives. The ideal candidate for this critical position will be a compassionate leader, with a highly collaborative management style who embodies a culture of customer service. The incumbent should possess strong organizational and interpersonal skills, be a person who will promote and embody a motivating work environment, and be committed to ensuring the safety of staff and animals are at the forefront of all department activities. With many key objectives to fulfill, it is important that the ideal candidate be a flexible and strategic thought leader who can identify needs and provide sound recommendations to City leadership. The ideal candidate should possess knowledge in animal care services such as field and kennel operations, volunteer and adoption programs, and public relations. In addition, qualified candidates must possess: any combination of education and experience that has provided the knowledge, skills and abilities necessary for an Animal Center Director may be considered qualifying. A typical way of obtaining the required qualifications is to possess five years of increasingly responsible directly related management experience, including three years at the supervisory level, and a Bachelor's degree in public or business administration, or related field. A Master's degree is highly desirable. Possession and continued maintenance of a valid California Driver's License is required at time of appointment. Incumbents may be required to work nights, weekends and holidays and respond to after-hours emergencies as needed. The incumbent will be exposed to a working environment with animals (primarily dogs and cats) which may lead to possible exposure of unpleasant odors and noises, allergens, interactions with animals, and possible exposure to zoonotic diseases; and will be required to handle and restrain animals humanely and safely using approved protocols and practices. This is an unclassified position in which the incumbent serves at the will of the City Manager. Pay,Benefits, & Work Schedule The City of Fresno offers an attractive and competitive salary and benefits package. The salary range for this position is between $143,496-$226,536. The employee benefits package, as noted below, is subject to change and includes: - Retirement: Fresno City Retirement System; reciprocity with other public California systems. The City's pension funds are among the best-funded public systems in California. The City does not participate in Social Security. - Health Insurance: City contributes toward the current monthly premium for medical, dental, and vision for employee and dependents. - Flexible Spending Account: IRS 125 Plan for health/dependent care. - Deferred Compensation: 457 plan available. - Auto Allowance: Employees in this classification may be provided with an auto allowance of $300 per month. - Management Leave: 80 hours per fiscal year, prorated with cash out provision. - Supplemental Management Leave: May be granted up to 32 hours per fiscal year upon City Manager approval. This leave may be placed in a retiree Health Reimbursement Arrangement account. - Annual Leave: Accrue 15.50 hours per month, with cash out provision.. - Holidays: Ten (10) City-observed holidays annually, plus birthday and two (2) personal days per year. - Life Insurance: Equal to annual salary; premium paid by City. - Long-Term Disability: City pays premium for 66.66% of monthly salary up to $7,500 per month after 30 days. - Deferred Retirement Option Program (DROP): DROP is an optional, voluntary program that allows for retirement benefits deposited in a special savings account within your Retirement System while continuing to work for the City of Fresno. To participate, must be at least age 50 with 5 years of service. Benefits include ownership of DROP account monies; compound interest earnings; and alternative distribution options. - Health Reimbursement Arrangement (HRA): Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. How To Apply To pursue this phenomenal career opportunity, please visit our website at www.fresno.gov/jobs. To apply, please complete an employment application and upload your letter of interest, resume, and five work-related references. This recruitment is Open Until Filled and may close at any time. Applications will be reviewed and a select group of candidates will be invited to interview. Applicants deemed to have the most relevant qualifications will be referred for further consideration. First consideration of applications: Week of April 8, 2024. If you have any questions regarding this position, please feel free to contact Sandra Chavez Martin, Assistant Director at 559-621-6988 or by email: Sandra.chavezmartin@fresno.gov Other Information Department Highlight The Animal Center was built by the City of Fresno to provide state-mandated animal control services. Our Center provides temporary kennels for Fresno's homeless pet population while they wait to be reclaimed by their owners. If unclaimed, the pet is then adopted into a forever home. Our mission is to increase live outcomes for animals by reducing the euthanasia rate. With guidance from our partners, we strive to reunite pets with their owners by providing resources to City of Fresno residents. The Animal Center includes four divisions: Administration, Community Engagement, Animal Services and Veterinary Services. ADMINISTRATION: - This division is responsible for day-to-day administrative functions including budget, finance, personnel management, policy and procedure development, safety and risk management, licensing, purchasing and procurement, volunteer recruitments, data analytics and transparency reporting, and grant funding opportunities. COMMUNITY ENGAGEMENT: - This division is responsible for outreach with the purpose of increasing life-saving outcomes via adoptions, fostering, rescue transfer programs, and transport. - This division is comprised of the Animal Resource Officer team, the Community outreach team, and the Animal Services Representative Team. - Animal Resource Officers work in the field and respond to at-large animal concerns, bite cases, and potential endangered animal calls; the Community outreach team focusing on community education and outreach, and placing animals into their forever homes; and our Animal Services team are often the first point of contact for the public, providing customer service in person or by phone. ANIMAL SERVICES: - The Animal Service Division is primarily responsible for animal intake health assessment and vaccination to ensure the health of the animal entering the center and the protection of animals in the kennels by mitigation of contagious diseases. Includes daily deep cleaning of kennels, continuous removal of animal waste during the day, feeding, visual assessments, and appropriate behavior and enrichment including time in play yards to ensure the mental and behavioral well-being of the animals. - The behavior team is responsible for building and recommending enrichment plans for center animals as well as assessing animals that come into the center. VETERINARY SERVICES: - The veterinary team is responsible for the medical care of all center animals. They make medical assessments of the animals, recommend and implement treatments as needed, and care for sick or injured animals housed at the center. The Community The Community The City of Fresno is located in the heart of the state of California in the fertile San Joaquin Valley. From the agricultural fields on the valley floor to the snow-capped peaks of the Sierra Nevada Mountain range, the Fresno area offers something for everyone. With a population of approximately 540,000 residents, Fresno is the fifth-largest city in California and serves as the financial, industrial, trade, and commercial capital of the central San Joaquin Valley. The City is located amongst three National Parks, residents and visitors enjoy Fresno's proximity to Yosemite, Kings Canyon, and Sequoia National Parks. With approximately 300 days of sunshine each year, the Mediterranean climate allows for year-round recreational activities, including sailing, snow and water skiing, fishing, backpacking, and golfing. Living in Fresno has the benefit of urban amenities and the unique charm of a suburban atmosphere. Housing prices are typically lower than California's other major metropolitan areas. There are four large school districts including Fresno Unified, Central Unified, Sanger Unified, and Clovis Unified, and a variety of private institutions. The City is also home to colleges and universities, most notably California State University, Fresno as well as Fresno City College and Fresno Pacific University. Residents enjoy various social, cultural, and athletic activities in an affordable community environment. City Government Fresno is a full-service charter city operating under a strong mayor form of government. The Mayor is elected at large and does not serve on the Council but has veto power over certain actions taken by the City Council. There are seven Council Members. The Council appoints the City Attorney and the City Clerk. The City Manager, who is appointed by the Mayor, is responsible for appointing all other department heads in the City. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Closing Date/Time: 05/22/2024
Mar 23, 2024
Full Time
Position Description Be part of the City of Fresno's new Animal Center Department! The Director will be part of the collective and strategic planning in staffing the new state of the art clinic and developing the program, while embodying the goals, innovation, and animal care compassion that the City Manager envisions for the center and the community. Reporting to the Office of the City Manager, the Director will oversee the day-to-day activities of the center, providing oversight and support in the development and implementation of department policies and procedures, and managing current issues and priorities. The Director will make critical decisions to resolve emergency situations and to ensure the continuity of services and operations. The director is responsible for fulfilling key objectives, directing and leading animal center staff, developing and managing the department budget, ensuring compliance with all local, state and federal laws and regulations, ensuring high quality animal care, and ensuring the cleanliness and maintenance of the center. The incumbent will work directly with the staff, volunteers, City Manager and key stakeholders in furthering the department goals and objectives. The ideal candidate for this critical position will be a compassionate leader, with a highly collaborative management style who embodies a culture of customer service. The incumbent should possess strong organizational and interpersonal skills, be a person who will promote and embody a motivating work environment, and be committed to ensuring the safety of staff and animals are at the forefront of all department activities. With many key objectives to fulfill, it is important that the ideal candidate be a flexible and strategic thought leader who can identify needs and provide sound recommendations to City leadership. The ideal candidate should possess knowledge in animal care services such as field and kennel operations, volunteer and adoption programs, and public relations. In addition, qualified candidates must possess: any combination of education and experience that has provided the knowledge, skills and abilities necessary for an Animal Center Director may be considered qualifying. A typical way of obtaining the required qualifications is to possess five years of increasingly responsible directly related management experience, including three years at the supervisory level, and a Bachelor's degree in public or business administration, or related field. A Master's degree is highly desirable. Possession and continued maintenance of a valid California Driver's License is required at time of appointment. Incumbents may be required to work nights, weekends and holidays and respond to after-hours emergencies as needed. The incumbent will be exposed to a working environment with animals (primarily dogs and cats) which may lead to possible exposure of unpleasant odors and noises, allergens, interactions with animals, and possible exposure to zoonotic diseases; and will be required to handle and restrain animals humanely and safely using approved protocols and practices. This is an unclassified position in which the incumbent serves at the will of the City Manager. Pay,Benefits, & Work Schedule The City of Fresno offers an attractive and competitive salary and benefits package. The salary range for this position is between $143,496-$226,536. The employee benefits package, as noted below, is subject to change and includes: - Retirement: Fresno City Retirement System; reciprocity with other public California systems. The City's pension funds are among the best-funded public systems in California. The City does not participate in Social Security. - Health Insurance: City contributes toward the current monthly premium for medical, dental, and vision for employee and dependents. - Flexible Spending Account: IRS 125 Plan for health/dependent care. - Deferred Compensation: 457 plan available. - Auto Allowance: Employees in this classification may be provided with an auto allowance of $300 per month. - Management Leave: 80 hours per fiscal year, prorated with cash out provision. - Supplemental Management Leave: May be granted up to 32 hours per fiscal year upon City Manager approval. This leave may be placed in a retiree Health Reimbursement Arrangement account. - Annual Leave: Accrue 15.50 hours per month, with cash out provision.. - Holidays: Ten (10) City-observed holidays annually, plus birthday and two (2) personal days per year. - Life Insurance: Equal to annual salary; premium paid by City. - Long-Term Disability: City pays premium for 66.66% of monthly salary up to $7,500 per month after 30 days. - Deferred Retirement Option Program (DROP): DROP is an optional, voluntary program that allows for retirement benefits deposited in a special savings account within your Retirement System while continuing to work for the City of Fresno. To participate, must be at least age 50 with 5 years of service. Benefits include ownership of DROP account monies; compound interest earnings; and alternative distribution options. - Health Reimbursement Arrangement (HRA): Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. How To Apply To pursue this phenomenal career opportunity, please visit our website at www.fresno.gov/jobs. To apply, please complete an employment application and upload your letter of interest, resume, and five work-related references. This recruitment is Open Until Filled and may close at any time. Applications will be reviewed and a select group of candidates will be invited to interview. Applicants deemed to have the most relevant qualifications will be referred for further consideration. First consideration of applications: Week of April 8, 2024. If you have any questions regarding this position, please feel free to contact Sandra Chavez Martin, Assistant Director at 559-621-6988 or by email: Sandra.chavezmartin@fresno.gov Other Information Department Highlight The Animal Center was built by the City of Fresno to provide state-mandated animal control services. Our Center provides temporary kennels for Fresno's homeless pet population while they wait to be reclaimed by their owners. If unclaimed, the pet is then adopted into a forever home. Our mission is to increase live outcomes for animals by reducing the euthanasia rate. With guidance from our partners, we strive to reunite pets with their owners by providing resources to City of Fresno residents. The Animal Center includes four divisions: Administration, Community Engagement, Animal Services and Veterinary Services. ADMINISTRATION: - This division is responsible for day-to-day administrative functions including budget, finance, personnel management, policy and procedure development, safety and risk management, licensing, purchasing and procurement, volunteer recruitments, data analytics and transparency reporting, and grant funding opportunities. COMMUNITY ENGAGEMENT: - This division is responsible for outreach with the purpose of increasing life-saving outcomes via adoptions, fostering, rescue transfer programs, and transport. - This division is comprised of the Animal Resource Officer team, the Community outreach team, and the Animal Services Representative Team. - Animal Resource Officers work in the field and respond to at-large animal concerns, bite cases, and potential endangered animal calls; the Community outreach team focusing on community education and outreach, and placing animals into their forever homes; and our Animal Services team are often the first point of contact for the public, providing customer service in person or by phone. ANIMAL SERVICES: - The Animal Service Division is primarily responsible for animal intake health assessment and vaccination to ensure the health of the animal entering the center and the protection of animals in the kennels by mitigation of contagious diseases. Includes daily deep cleaning of kennels, continuous removal of animal waste during the day, feeding, visual assessments, and appropriate behavior and enrichment including time in play yards to ensure the mental and behavioral well-being of the animals. - The behavior team is responsible for building and recommending enrichment plans for center animals as well as assessing animals that come into the center. VETERINARY SERVICES: - The veterinary team is responsible for the medical care of all center animals. They make medical assessments of the animals, recommend and implement treatments as needed, and care for sick or injured animals housed at the center. The Community The Community The City of Fresno is located in the heart of the state of California in the fertile San Joaquin Valley. From the agricultural fields on the valley floor to the snow-capped peaks of the Sierra Nevada Mountain range, the Fresno area offers something for everyone. With a population of approximately 540,000 residents, Fresno is the fifth-largest city in California and serves as the financial, industrial, trade, and commercial capital of the central San Joaquin Valley. The City is located amongst three National Parks, residents and visitors enjoy Fresno's proximity to Yosemite, Kings Canyon, and Sequoia National Parks. With approximately 300 days of sunshine each year, the Mediterranean climate allows for year-round recreational activities, including sailing, snow and water skiing, fishing, backpacking, and golfing. Living in Fresno has the benefit of urban amenities and the unique charm of a suburban atmosphere. Housing prices are typically lower than California's other major metropolitan areas. There are four large school districts including Fresno Unified, Central Unified, Sanger Unified, and Clovis Unified, and a variety of private institutions. The City is also home to colleges and universities, most notably California State University, Fresno as well as Fresno City College and Fresno Pacific University. Residents enjoy various social, cultural, and athletic activities in an affordable community environment. City Government Fresno is a full-service charter city operating under a strong mayor form of government. The Mayor is elected at large and does not serve on the Council but has veto power over certain actions taken by the City Council. There are seven Council Members. The Council appoints the City Attorney and the City Clerk. The City Manager, who is appointed by the Mayor, is responsible for appointing all other department heads in the City. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Closing Date/Time: 05/22/2024
City of Sacramento, CA
Sacramento, California, United States
THE POSITION THIS POSTING WILL BE OPEN UNTIL FILLED Application cut-off dates are 11/30/2023, 12/31/2023, 1/31/2024, 2/29/2024, 3/31/2024, 4/30/2024. The Animal Care Technician processes intakes and outtakes; feeds and cares for impounded animals; evaluates and documents animal behavior and temperament; performs euthanasia; interacts with and trains volunteers; performs adoption counseling; participates in the rescue and transfer of animals to outside agencies; sanitizes equipment, kennels and other areas of the facility. DISTINGUISHING CHARACTERISTICS This classification is distinguished from the Senior Animal Care Technician classification in that it is responsible for the care, treatment, maintenance, enrichment, and social and mental stimulation of impounded animals and cleaning activities of Animal Care Services; whereas the latter classification is responsible for the more difficult animal care duties such as, but not limited to, resolving escalations and complaints, signing off on euthanasia decisions, inventory control, kennel management, the operation of the City Animal Care Services, and the direct supervision of lower level personnel. This classification is distinguished from the Veterinary Assistant series in that the latter primarily assists with pre-operative and post-operative surgical care and treatment of impounded animals. SUPERVISION RECEIVED AND EXERCISED This classification receives general technical and functional supervision and direction from the Senior Animal Care Technician or higher-level personnel. This classification trains and leads volunteers engaged in similar work. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform related duties as needed: Humanely feed, water, control and provide treatment/care for all impounded animals in accordance to safety and personal protection policies. Visually conduct inspections or evaluations and monitor animals to identify and document potential medical issues, signs of illness and abnormal behaviors/temperament; determine placement suitability; make euthanasia recommendations; and participate in behavior modification and enrichment programs. Clean and disinfect kennels, equipment, and other areas of the Animal Care Services Center to maintain a sanitary facility for shelter animals and the public. Perform humane euthanasia as directed in accordance with department policy. Process in and outcome impounded animals and maintain all related records. Under the direction of the veterinarian, provide medical treatment, prepare dosage and administer medication to animals; draw blood and obtain laboratory samples (i.e. rabies specimen) for testing; administer IV fluids; and may assist with obtaining digital X-Rays. Perform adoption counseling. Provide courteous and professional customer service. Humanely capture loose animals, control fractious animals and break up dog fights that occur at the facility. Perform behavior evaluations on animals as directed in accordance with department policy. Participate in animal behavior modification and enrichment programs. Make euthanasia recommendations for animals that are human aggressive, animal aggressive and irremediably suffering. Handle deceased animals, disinfectant chemicals, and sharps; vaccinate animals. Train and supervise volunteers. QUALIFICATIONS Knowledge of: Common practices, materials and methods used in cleaning and caring for animals and related facilities and equipment. Physical and behavioral characteristics of various animal species. The symptoms of common animal diseases. Occupational hazards and safety precautions of work around small and large animals. Basic math, including fractions. Ability to: Read, write, and speak English at a level necessary for efficient job performance. Safely care for and physically control domestic and exotic animals and reptiles. Recognize and identify symptoms and behaviors associated with rabies and other domestic animal diseases. Perform humane euthanasia of animals. Carry out oral and written instructions. Establish and maintain effective relationships with employees, volunteers, vendors and members of the public. EXPERIENCE AND EDUCATION Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: One year of experience in the care and treatment of animals. Examples of qualifying experience are: Veterinary Assistant, Registered Veterinary Technician, kennel attendant in a high-volume public or private facility, SPCA, or animal shelter. OR Two years of City of Sacramento volunteer experience in animal care. AND Education: High School Diploma or GED equivalent. Possession of an Associate or Bachelor's degree from an accredited college or university with major course work in an animal related science is preferred. PROOF OF EDUCATION: Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS: Certification: Euthanasia certification must be obtained during the probationary period. Veterinary Assistant Controlled Substances Permit (VACSP) issued by the State of California Veterinary Medical Board must be obtained during the probationary period. Some positions may be required to obtain forklift certification. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Conditions: Must perform shift work as assigned, including days, evenings, weekends, and holidays. Overtime may also be required. Environmental Conditions: Work outside in various types of weather. Incumbents must be able to work in or around animal fur, dander, excrement; deal with and protect against infectious and aggressive animals. Incumbents are exposed to customers who are emotionally distressed and confrontational, occasionally under the influence of drugs and/or alcohol. The Animal Care Services Center is a smoke free compound. As such, incumbents are required to leave the facility property to smoke. Additionally, incumbents are exposed to euthanasia solution and tranquilizer. Physical Conditions: Must be able to regularly lift, carry, restrain, and/or capture animals up to 60 pounds, animals heavier than 60 pounds with assistance. Incumbents will be required to walk, run, stand, or climb on wet concrete surfaces; must possess the ability to reach, bend, stoop, squat, hear, perform hand movements, and repetitive motions; have finger dexterity and eye-hand coordination. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application for further consideration by the next posted cut-off date ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, or sent to the Employment Office by email/fax or mailed by the next posted cut-off date . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Animal Care Technician examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: Continuous
Mar 07, 2024
Full Time
THE POSITION THIS POSTING WILL BE OPEN UNTIL FILLED Application cut-off dates are 11/30/2023, 12/31/2023, 1/31/2024, 2/29/2024, 3/31/2024, 4/30/2024. The Animal Care Technician processes intakes and outtakes; feeds and cares for impounded animals; evaluates and documents animal behavior and temperament; performs euthanasia; interacts with and trains volunteers; performs adoption counseling; participates in the rescue and transfer of animals to outside agencies; sanitizes equipment, kennels and other areas of the facility. DISTINGUISHING CHARACTERISTICS This classification is distinguished from the Senior Animal Care Technician classification in that it is responsible for the care, treatment, maintenance, enrichment, and social and mental stimulation of impounded animals and cleaning activities of Animal Care Services; whereas the latter classification is responsible for the more difficult animal care duties such as, but not limited to, resolving escalations and complaints, signing off on euthanasia decisions, inventory control, kennel management, the operation of the City Animal Care Services, and the direct supervision of lower level personnel. This classification is distinguished from the Veterinary Assistant series in that the latter primarily assists with pre-operative and post-operative surgical care and treatment of impounded animals. SUPERVISION RECEIVED AND EXERCISED This classification receives general technical and functional supervision and direction from the Senior Animal Care Technician or higher-level personnel. This classification trains and leads volunteers engaged in similar work. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform related duties as needed: Humanely feed, water, control and provide treatment/care for all impounded animals in accordance to safety and personal protection policies. Visually conduct inspections or evaluations and monitor animals to identify and document potential medical issues, signs of illness and abnormal behaviors/temperament; determine placement suitability; make euthanasia recommendations; and participate in behavior modification and enrichment programs. Clean and disinfect kennels, equipment, and other areas of the Animal Care Services Center to maintain a sanitary facility for shelter animals and the public. Perform humane euthanasia as directed in accordance with department policy. Process in and outcome impounded animals and maintain all related records. Under the direction of the veterinarian, provide medical treatment, prepare dosage and administer medication to animals; draw blood and obtain laboratory samples (i.e. rabies specimen) for testing; administer IV fluids; and may assist with obtaining digital X-Rays. Perform adoption counseling. Provide courteous and professional customer service. Humanely capture loose animals, control fractious animals and break up dog fights that occur at the facility. Perform behavior evaluations on animals as directed in accordance with department policy. Participate in animal behavior modification and enrichment programs. Make euthanasia recommendations for animals that are human aggressive, animal aggressive and irremediably suffering. Handle deceased animals, disinfectant chemicals, and sharps; vaccinate animals. Train and supervise volunteers. QUALIFICATIONS Knowledge of: Common practices, materials and methods used in cleaning and caring for animals and related facilities and equipment. Physical and behavioral characteristics of various animal species. The symptoms of common animal diseases. Occupational hazards and safety precautions of work around small and large animals. Basic math, including fractions. Ability to: Read, write, and speak English at a level necessary for efficient job performance. Safely care for and physically control domestic and exotic animals and reptiles. Recognize and identify symptoms and behaviors associated with rabies and other domestic animal diseases. Perform humane euthanasia of animals. Carry out oral and written instructions. Establish and maintain effective relationships with employees, volunteers, vendors and members of the public. EXPERIENCE AND EDUCATION Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: One year of experience in the care and treatment of animals. Examples of qualifying experience are: Veterinary Assistant, Registered Veterinary Technician, kennel attendant in a high-volume public or private facility, SPCA, or animal shelter. OR Two years of City of Sacramento volunteer experience in animal care. AND Education: High School Diploma or GED equivalent. Possession of an Associate or Bachelor's degree from an accredited college or university with major course work in an animal related science is preferred. PROOF OF EDUCATION: Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS: Certification: Euthanasia certification must be obtained during the probationary period. Veterinary Assistant Controlled Substances Permit (VACSP) issued by the State of California Veterinary Medical Board must be obtained during the probationary period. Some positions may be required to obtain forklift certification. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Conditions: Must perform shift work as assigned, including days, evenings, weekends, and holidays. Overtime may also be required. Environmental Conditions: Work outside in various types of weather. Incumbents must be able to work in or around animal fur, dander, excrement; deal with and protect against infectious and aggressive animals. Incumbents are exposed to customers who are emotionally distressed and confrontational, occasionally under the influence of drugs and/or alcohol. The Animal Care Services Center is a smoke free compound. As such, incumbents are required to leave the facility property to smoke. Additionally, incumbents are exposed to euthanasia solution and tranquilizer. Physical Conditions: Must be able to regularly lift, carry, restrain, and/or capture animals up to 60 pounds, animals heavier than 60 pounds with assistance. Incumbents will be required to walk, run, stand, or climb on wet concrete surfaces; must possess the ability to reach, bend, stoop, squat, hear, perform hand movements, and repetitive motions; have finger dexterity and eye-hand coordination. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application for further consideration by the next posted cut-off date ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, or sent to the Employment Office by email/fax or mailed by the next posted cut-off date . Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Animal Care Technician examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: Continuous
State of Missouri
Jefferson City, Missouri, United States
A position in the Missouri Department of Corrections is more than a job. It's a calling. C orrections employees transform lives, equipping Missourians in the criminal justice system with the skills they need to contribute to their communities, inside and outside our walls. More than 95 percent of people who enter the prison system ultimately are released. We want to make sure they’re good neighbors. We offer great benefits! Missouri State Employee Retirement System / Deferred compensation plan / Health insurance (medical, vision, dental for employees and family) / Paid life insurance / Long-term disability insurance / Cafeteria plan / Paid holidays / 10 hours annual leave per month / 10 hours sick leave per month / Uniforms provided when required / Pre-service and in-service training / Access to credit union / Direct deposit of paycheck (required) / Employee health, wellness and safety initiatives / MOST 529 College Savings Program. The Division of Human Services is a support division for all other Divisions within the Department of Corrections. The ideal candidate is a strong leader that is capable of developing the team of personnel staff in both technical and professional skill sets with a goal of building a team of staff that are experts in their specific area of Personnel. This leader will work to coordinate necessary training and professional development for their staff. The perfect applicant will construct a team that can provide expert assistance, quality customer service, consistent guidance for our personnel staff in the field, be a resource for all Department of Corrections staff, and serve as an expert advisor to the Department’s Executive Leadership. Oversees the workflow of the Central Office Personnel Unit and looks for opportunities to create efficiencies and provide better service to our employees and managers. Areas include payroll, benefit functions, compensation, classification, employee selection and labor functions. Continually focus on process improvements and organizational efficiency. Serves as department’s liaison to other state department personnel offices. Participates in statewide HR Director Meetings and serves as the Department’s representative on statewide teams and initiatives. Oversee the DOC personnel representation and involvement in the State’s MOVERS project to ensure knowledge transfer to DOC staff. Cultivates a positive and efficient work environment through collaboration with DOC leadership. Communicates any changes to both local leadership and the workforce. Oversees the department’s utilization of MoCareers as an online application system for candidate selection and processing. Communicates with OA when needed to ensure the best candidate experience and assists DOC staff when needed. Initiates all training related to MoCareers to personnel staff in central office and the field when needed. Monitors all data collected from MoCareers for the department and provides reporting to division leadership. Coordinates with the Department’s recruiting section as needed. Proven success in project management. Works independently to lead a team in setting objectives and benchmarks, establishing timelines and deadlines, creating effective strategies and deliverables, identifying challenges and obstacles, driving communication strategies, and measuring outcomes and success. Exercises considerable initiative and judgment in planning and carrying out assignments; receives general administrative direction; work is reviewed through conferences, reports, and evaluation of operational results. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources and employment law; applies this knowledge to communicate changes in policy, practice, and resources to the Executive Team. Directs or assists in the general management of policy development, program planning and coordination, and the evaluation of policy and/or organizational changes and new programs. Participates in the development, implementation, and interpretation of new or revised program, department, or legislative initiatives. Reviews and/or revises programs to ensure compliance with laws, regulations, policies, plans and procedures. Reviews and prepares fiscal note responses related to assigned areas of expertise. Participates in the development of budget requests; monitors expenditures according to budget allocations/appropriations; recommends and/or initiates cost-saving measures. Selects, trains, supervises, and evaluates staff. Performs other related work as assigned. Minimum Qualifications: Five or more years of relevant experience. Strong leadership and communication skills. Ability to maintain discretion and the highest ethical and professional standards while managing confidential information. Preferred Qualifications/Skills: (if applicable) A Bachelor’s degree from an accredited college or university Excellent at managing workflow for multiple projects, with minimal oversight, in a fast-paced environment. Highly organized, self-directed, and action-oriented, with an ability to work with team members at all levels in a range of functions. Demonstrated record of managing targets, goals, and timelines. HR certifications, advanced degrees, and demonstrated experience in process improvement considered a plus. Excellent people management skills, with the ability to motivate and develop a team. Comprehensive knowledge of the principles and practices of public personnel administration. Comprehensive knowledge of federal and state laws, rules, and regulations pertaining to public personnel administration. Comprehensive knowledge of current social, economic, and related issues pertaining to the field of human relations. Comprehensive knowledge of individual and group behavior emphasizing workforce diversity. Comprehensive knowledge of managerial techniques and administrative practices. Ability to review, analyze, interpret and/or prepare federal or state laws, rules, regulations, policies, and procedures related to the assigned program. Ability to testify as an expert witness. Ability to evaluate and coordinate assigned programs and services to ensure compliance with applicable federal and state laws, rules, and regulations. Ability to establish and maintain effective working relationships with departmental officials, legislators, staff associates, and the general public. Ability to analyze and evaluate policies and operations, and formulate recommendations. Ability to communicate effectively. Ability to provide leadership and supervision to professional, technical, and related program staff. Ability to manage change, provide program management, and achieve results. Ability to develop short and long-range plans that meet established objectives and contribute to the overall goals and mission of the agency. All requested documents MUST be received by the closing date listed. Some positions are eligible for a shift differential of $173.34 semi-monthly, which is provided to employees with shifts that begin on or between 12:00pm (noon) and 5:00am, and who work at a 24/7 worksite (i.e. institution, transition center, supervision center, or command center), or whose work requires regular visits to these locations. If selected for interview, eligibility may be discussed at that time with the hiring manager. The Department of Corrections is the only State agency that currently offers a guaranteed 1% pay increase for every two years of service up to 20 years. The Missouri Department of Corrections is proud to have a tradition of promotion from within for employees looking for and seeking distinctive career paths. As you work for the department, we invite you to consider your goals and make choices to actively head toward them. We seek to recognize employees who serve with distinction. DOC.Employment@doc.mo.gov Closing Date/Time: 2024-05-02
Apr 20, 2024
Full Time
A position in the Missouri Department of Corrections is more than a job. It's a calling. C orrections employees transform lives, equipping Missourians in the criminal justice system with the skills they need to contribute to their communities, inside and outside our walls. More than 95 percent of people who enter the prison system ultimately are released. We want to make sure they’re good neighbors. We offer great benefits! Missouri State Employee Retirement System / Deferred compensation plan / Health insurance (medical, vision, dental for employees and family) / Paid life insurance / Long-term disability insurance / Cafeteria plan / Paid holidays / 10 hours annual leave per month / 10 hours sick leave per month / Uniforms provided when required / Pre-service and in-service training / Access to credit union / Direct deposit of paycheck (required) / Employee health, wellness and safety initiatives / MOST 529 College Savings Program. The Division of Human Services is a support division for all other Divisions within the Department of Corrections. The ideal candidate is a strong leader that is capable of developing the team of personnel staff in both technical and professional skill sets with a goal of building a team of staff that are experts in their specific area of Personnel. This leader will work to coordinate necessary training and professional development for their staff. The perfect applicant will construct a team that can provide expert assistance, quality customer service, consistent guidance for our personnel staff in the field, be a resource for all Department of Corrections staff, and serve as an expert advisor to the Department’s Executive Leadership. Oversees the workflow of the Central Office Personnel Unit and looks for opportunities to create efficiencies and provide better service to our employees and managers. Areas include payroll, benefit functions, compensation, classification, employee selection and labor functions. Continually focus on process improvements and organizational efficiency. Serves as department’s liaison to other state department personnel offices. Participates in statewide HR Director Meetings and serves as the Department’s representative on statewide teams and initiatives. Oversee the DOC personnel representation and involvement in the State’s MOVERS project to ensure knowledge transfer to DOC staff. Cultivates a positive and efficient work environment through collaboration with DOC leadership. Communicates any changes to both local leadership and the workforce. Oversees the department’s utilization of MoCareers as an online application system for candidate selection and processing. Communicates with OA when needed to ensure the best candidate experience and assists DOC staff when needed. Initiates all training related to MoCareers to personnel staff in central office and the field when needed. Monitors all data collected from MoCareers for the department and provides reporting to division leadership. Coordinates with the Department’s recruiting section as needed. Proven success in project management. Works independently to lead a team in setting objectives and benchmarks, establishing timelines and deadlines, creating effective strategies and deliverables, identifying challenges and obstacles, driving communication strategies, and measuring outcomes and success. Exercises considerable initiative and judgment in planning and carrying out assignments; receives general administrative direction; work is reviewed through conferences, reports, and evaluation of operational results. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources and employment law; applies this knowledge to communicate changes in policy, practice, and resources to the Executive Team. Directs or assists in the general management of policy development, program planning and coordination, and the evaluation of policy and/or organizational changes and new programs. Participates in the development, implementation, and interpretation of new or revised program, department, or legislative initiatives. Reviews and/or revises programs to ensure compliance with laws, regulations, policies, plans and procedures. Reviews and prepares fiscal note responses related to assigned areas of expertise. Participates in the development of budget requests; monitors expenditures according to budget allocations/appropriations; recommends and/or initiates cost-saving measures. Selects, trains, supervises, and evaluates staff. Performs other related work as assigned. Minimum Qualifications: Five or more years of relevant experience. Strong leadership and communication skills. Ability to maintain discretion and the highest ethical and professional standards while managing confidential information. Preferred Qualifications/Skills: (if applicable) A Bachelor’s degree from an accredited college or university Excellent at managing workflow for multiple projects, with minimal oversight, in a fast-paced environment. Highly organized, self-directed, and action-oriented, with an ability to work with team members at all levels in a range of functions. Demonstrated record of managing targets, goals, and timelines. HR certifications, advanced degrees, and demonstrated experience in process improvement considered a plus. Excellent people management skills, with the ability to motivate and develop a team. Comprehensive knowledge of the principles and practices of public personnel administration. Comprehensive knowledge of federal and state laws, rules, and regulations pertaining to public personnel administration. Comprehensive knowledge of current social, economic, and related issues pertaining to the field of human relations. Comprehensive knowledge of individual and group behavior emphasizing workforce diversity. Comprehensive knowledge of managerial techniques and administrative practices. Ability to review, analyze, interpret and/or prepare federal or state laws, rules, regulations, policies, and procedures related to the assigned program. Ability to testify as an expert witness. Ability to evaluate and coordinate assigned programs and services to ensure compliance with applicable federal and state laws, rules, and regulations. Ability to establish and maintain effective working relationships with departmental officials, legislators, staff associates, and the general public. Ability to analyze and evaluate policies and operations, and formulate recommendations. Ability to communicate effectively. Ability to provide leadership and supervision to professional, technical, and related program staff. Ability to manage change, provide program management, and achieve results. Ability to develop short and long-range plans that meet established objectives and contribute to the overall goals and mission of the agency. All requested documents MUST be received by the closing date listed. Some positions are eligible for a shift differential of $173.34 semi-monthly, which is provided to employees with shifts that begin on or between 12:00pm (noon) and 5:00am, and who work at a 24/7 worksite (i.e. institution, transition center, supervision center, or command center), or whose work requires regular visits to these locations. If selected for interview, eligibility may be discussed at that time with the hiring manager. The Department of Corrections is the only State agency that currently offers a guaranteed 1% pay increase for every two years of service up to 20 years. The Missouri Department of Corrections is proud to have a tradition of promotion from within for employees looking for and seeking distinctive career paths. As you work for the department, we invite you to consider your goals and make choices to actively head toward them. We seek to recognize employees who serve with distinction. DOC.Employment@doc.mo.gov Closing Date/Time: 2024-05-02
Los Angeles World Airports
City Of Los Angeles, California, United States
job description The Facilities Management Division has a Senior Communications Operator II position available for an emergency appointment or transfer opportunity A Senior Communications Operator II supervises, assigns, reviews and evaluates the work of Communication Information Representatives (CIR's) who operate a Centrex console two-way radio, telephone console and Maximo software. Handles complex calls when needed. May serve as a back-up for CIR's involved in dispatching and call taking to meet operational needs. Provides training to all Communications Information Representatives (ClR) on dispatch procedures; Maximo usage; customer service; and other skills necessary to perform the duties of the Maintenance Dispatch Desk. Conducts an analysis of workload indicators and quality assurance to ensure priorities and goals are met. Interacts daily with department management, subordinates, City staff and the public. Perform timekeeping duties of issuing overtime, coordinate staffing schedules, and resolve conflicts. Must maintain constant situational awareness by monitoring all airport-related events. Escalate all emergency situations indicating a compromise to the functional integrity of LAWA facilities and systems to the appropriate ARCC Staff, managers and directors for the necessary emergency response coordination (e.g., electrical power shutdowns, water, sewage, or gas line breaks, information pertaining to fire/life/safety/security threat). Requirement(s) / Minimum Qualifications: Two years of full-time paid experience as a Communications Information Representative with the City of Los Angeles. In accordance with Los Angeles City Ordinance 187134, candidates must meet the minimum requirement of being fully vaccinated against COVID-19 or receive an exemption and report their vaccination status prior to being hired by the hiring City department. The ordinance is available at https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . ***Note: 9/80 Schedule, Swing Shift- 1:45 PM - 11:15 PM. Application/Resume review prior to interview selection WILL CONSIDER PAYGRADE ADVANCEMENT How to apply All interested candidates should submit a completed City application to FMUGHIRING@lawa.org; ATTN: Briana McGee. Deadline to submit should be no later than 4:00pm Wednesday, May 8, 2024. Emergency Appointment An emergency appointment is not a regular appointment. It is a temporary appointment which does not require that you successfully compete in the Civil Service examination process. The appointment may not exceed one year and must be terminated immediately when a regular appointment can be made from an eligible list. No emergency appointment can exceed one year. (City Charter Section 1013). For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Closing Date/Time: 5/8/24
Apr 25, 2024
job description The Facilities Management Division has a Senior Communications Operator II position available for an emergency appointment or transfer opportunity A Senior Communications Operator II supervises, assigns, reviews and evaluates the work of Communication Information Representatives (CIR's) who operate a Centrex console two-way radio, telephone console and Maximo software. Handles complex calls when needed. May serve as a back-up for CIR's involved in dispatching and call taking to meet operational needs. Provides training to all Communications Information Representatives (ClR) on dispatch procedures; Maximo usage; customer service; and other skills necessary to perform the duties of the Maintenance Dispatch Desk. Conducts an analysis of workload indicators and quality assurance to ensure priorities and goals are met. Interacts daily with department management, subordinates, City staff and the public. Perform timekeeping duties of issuing overtime, coordinate staffing schedules, and resolve conflicts. Must maintain constant situational awareness by monitoring all airport-related events. Escalate all emergency situations indicating a compromise to the functional integrity of LAWA facilities and systems to the appropriate ARCC Staff, managers and directors for the necessary emergency response coordination (e.g., electrical power shutdowns, water, sewage, or gas line breaks, information pertaining to fire/life/safety/security threat). Requirement(s) / Minimum Qualifications: Two years of full-time paid experience as a Communications Information Representative with the City of Los Angeles. In accordance with Los Angeles City Ordinance 187134, candidates must meet the minimum requirement of being fully vaccinated against COVID-19 or receive an exemption and report their vaccination status prior to being hired by the hiring City department. The ordinance is available at https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . ***Note: 9/80 Schedule, Swing Shift- 1:45 PM - 11:15 PM. Application/Resume review prior to interview selection WILL CONSIDER PAYGRADE ADVANCEMENT How to apply All interested candidates should submit a completed City application to FMUGHIRING@lawa.org; ATTN: Briana McGee. Deadline to submit should be no later than 4:00pm Wednesday, May 8, 2024. Emergency Appointment An emergency appointment is not a regular appointment. It is a temporary appointment which does not require that you successfully compete in the Civil Service examination process. The appointment may not exceed one year and must be terminated immediately when a regular appointment can be made from an eligible list. No emergency appointment can exceed one year. (City Charter Section 1013). For candidates seeking initial City employment, in accordance with Los Angeles City Ordinance 187134, information regarding COVID-19 vaccination requirements as conditions of employment may be found at: https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf . Closing Date/Time: 5/8/24
Basic Function Under direct supervision, operates public transit buses, transports passengers, provides customer service, and performs safety inspections of bus equipment to assure their safe, efficient, and on-time operation. Differs from Bus Operator (Full-time) in that Bus Operator (Part-time) works less than 35 hours per week. Example Of Duties Collects and counts fares, and transports passengers on public transit buses Knowledgeable about routes, transfer points, and fare structures for all lines assigned divisions Performs a complete pre-pull-out inspection of bus, safety checks equipment, and informs maintenance when adjustments or repairs are necessary; at completion of assignment Refers to and implements route maps, time schedules, and instructions for pull-outs, line service, pull-ins, and off-route trips Provides schedule, route, and fare information to passengers seeking assistance Operates wheelchair ramp and assists passengers with disabilities in boarding, riding, and alighting in a safe manner, which may include pushing a wheelchair up and down the ramp Secures wheelchairs of passengers with disabilities and clearly communicates the actions being taken Receives and transmits two-way radio messages involving accidents, emergencies, or criminal activities If promoted to Line Instructor/Mentor, instructs bus operator student trainees on all job duties and responsibilities Reports hazardous or dangerous conditions along bus route and at passenger loading zones, including such hazards as unusual traffic, road conditions, obstructions, construction, and potential criminal activity; alters route if required and approved Maintains an acceptable driving record and complies with all state and local traffic regulations and Metro policies and procedures Completes any reports as necessary or requested by division management Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Positions in this job classification are considered safety sensitive and subject to drug and alcohol testing, including random testing, under Federal Transportation Administration(FTA) drug and alcohol regulations. Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education None Required Experience None Required Certification/Licenses/Special Requirements Minimum of 21 years of age Valid California Class C Driver License Possess a valid U.S. driver license for at least two years Satisfactory driving record for the past five years as verified by a K4 DMV (Department of Motor Vehicles) printout Must be able to obtain a valid California Class B Driver License with P (Passenger) endorsement before completion of training Valid California Verification of Transit Training (VTT) Card Valid Medical Examiner′s Certificate (MEC) Must pass Metro Bus Operator course at Operations Central Instruction (OCI) Positions in this job classification are considered safety-sensitive and subject to drug and alcohol testing, including random testing, under Federal Transit Administration (FTA) regulations Knowledge: (defined as a learned body of information that is required for and applied in the performance of job tasks) Vehicle operations and on-bus technology State and local traffic laws, ordinances, and regulations involved in the operation of transit vehicles Vehicle safety rules, regulations, policies, and procedures Metro Rule Book for Bus Operators and Standard Operations Procedures Metro Issued Route and Schedule Material Basic money and time concepts Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Operating Metro vehicles and equipment safely and efficiently Working independently in a highly structured environment Recognizing existing or potential mechanical defects and problems Communicating effectively orally and in writing Ability to (defined as a present competence to perform an observable behavior or produce an observable result) Exercise sound judgment in stressful situations within scope of responsibility Communicate courteously and effectively with other employees and the general public Push, pull, and secure wheelchairs up to 275 pounds Lift up to 35 pounds Understand and follow detailed oral and written instructions Follow safety rules and ensure passengers are safe Read, write, speak, and understand English Abilities: The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions Work with regular exposure to odors or fumes Work on slippery or uneven surfaces Exposure to moving machinery and/or vehicles Exposure to physical and verbal abuse by clients/customers and/or general public Exposure to outdoor weather including extreme heat, cold, dampness and/or humidity Extensive safety training and/or use of protective devices and personal protective gear Work irregular hours, split shifts, weekends, holidays, or 24-hour-a-day on-call assignments Work after designated regular hours in case of special assignments or emergencies Physical Effort Required Sitting for long periods of time Operate a telephone or other telecommunications device and communicate through the medium Standing Bending or twisting at the neck, waist and/or knees Pushing and/or pulling Moderate lifting or carrying 26-50 lbs. Driving and/or operating heavy equipment Using equipment requiring high hand and finger dexterity Operating foot pedals Communicating through speech in the English language required Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. (FR) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 21-MAY-24
Mar 08, 2024
Full Time
Basic Function Under direct supervision, operates public transit buses, transports passengers, provides customer service, and performs safety inspections of bus equipment to assure their safe, efficient, and on-time operation. Differs from Bus Operator (Full-time) in that Bus Operator (Part-time) works less than 35 hours per week. Example Of Duties Collects and counts fares, and transports passengers on public transit buses Knowledgeable about routes, transfer points, and fare structures for all lines assigned divisions Performs a complete pre-pull-out inspection of bus, safety checks equipment, and informs maintenance when adjustments or repairs are necessary; at completion of assignment Refers to and implements route maps, time schedules, and instructions for pull-outs, line service, pull-ins, and off-route trips Provides schedule, route, and fare information to passengers seeking assistance Operates wheelchair ramp and assists passengers with disabilities in boarding, riding, and alighting in a safe manner, which may include pushing a wheelchair up and down the ramp Secures wheelchairs of passengers with disabilities and clearly communicates the actions being taken Receives and transmits two-way radio messages involving accidents, emergencies, or criminal activities If promoted to Line Instructor/Mentor, instructs bus operator student trainees on all job duties and responsibilities Reports hazardous or dangerous conditions along bus route and at passenger loading zones, including such hazards as unusual traffic, road conditions, obstructions, construction, and potential criminal activity; alters route if required and approved Maintains an acceptable driving record and complies with all state and local traffic regulations and Metro policies and procedures Completes any reports as necessary or requested by division management Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Positions in this job classification are considered safety sensitive and subject to drug and alcohol testing, including random testing, under Federal Transportation Administration(FTA) drug and alcohol regulations. Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education None Required Experience None Required Certification/Licenses/Special Requirements Minimum of 21 years of age Valid California Class C Driver License Possess a valid U.S. driver license for at least two years Satisfactory driving record for the past five years as verified by a K4 DMV (Department of Motor Vehicles) printout Must be able to obtain a valid California Class B Driver License with P (Passenger) endorsement before completion of training Valid California Verification of Transit Training (VTT) Card Valid Medical Examiner′s Certificate (MEC) Must pass Metro Bus Operator course at Operations Central Instruction (OCI) Positions in this job classification are considered safety-sensitive and subject to drug and alcohol testing, including random testing, under Federal Transit Administration (FTA) regulations Knowledge: (defined as a learned body of information that is required for and applied in the performance of job tasks) Vehicle operations and on-bus technology State and local traffic laws, ordinances, and regulations involved in the operation of transit vehicles Vehicle safety rules, regulations, policies, and procedures Metro Rule Book for Bus Operators and Standard Operations Procedures Metro Issued Route and Schedule Material Basic money and time concepts Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Operating Metro vehicles and equipment safely and efficiently Working independently in a highly structured environment Recognizing existing or potential mechanical defects and problems Communicating effectively orally and in writing Ability to (defined as a present competence to perform an observable behavior or produce an observable result) Exercise sound judgment in stressful situations within scope of responsibility Communicate courteously and effectively with other employees and the general public Push, pull, and secure wheelchairs up to 275 pounds Lift up to 35 pounds Understand and follow detailed oral and written instructions Follow safety rules and ensure passengers are safe Read, write, speak, and understand English Abilities: The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions Work with regular exposure to odors or fumes Work on slippery or uneven surfaces Exposure to moving machinery and/or vehicles Exposure to physical and verbal abuse by clients/customers and/or general public Exposure to outdoor weather including extreme heat, cold, dampness and/or humidity Extensive safety training and/or use of protective devices and personal protective gear Work irregular hours, split shifts, weekends, holidays, or 24-hour-a-day on-call assignments Work after designated regular hours in case of special assignments or emergencies Physical Effort Required Sitting for long periods of time Operate a telephone or other telecommunications device and communicate through the medium Standing Bending or twisting at the neck, waist and/or knees Pushing and/or pulling Moderate lifting or carrying 26-50 lbs. Driving and/or operating heavy equipment Using equipment requiring high hand and finger dexterity Operating foot pedals Communicating through speech in the English language required Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. (FR) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 21-MAY-24
City of Buckeye, AZ
Buckeye, Arizona, United States
Position Scope GENERAL PURPOSE: Under general supervision, incumbent is responsible for assisting with the management and administration of the City’s claims, insurance, and safety management programs. Primary responsibilities include administration of workers’ compensation, property, liability, and automobile claims management programs. Other duties will be to assist in the delivery of the City's safety and loss prevention programs, working with the Risk and Safety Manager to ensure all employees have a safe and healthy work environment and the City is following ADOSH safety regulations. Primary Duties and Responsibilities The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Point of contact for employees who are injured on the job and with Arizona Municipal Risk Retention Pool (AMRRP) Workers' Compensation claim representatives. Administer the City's Return-To-Work program by monitoring employee medical visits and work restrictions. Partner with departments to identify light duty work/jobs until the employee is released to full duty status. Manage medical provider relationships and identify competent occupational medical clinics for treatment of injuries, vaccinations, and DOT drug and alcohol testing. Track and attend virtual or in person hearings before the Industrial Commission of Arizona. Maintain OSHA Injury and Illness records including tracking 'Days Away from Work' and 'Restricted Work Days', and maintain and update the OSHA 300 Log, Form 300A and Annual Summary of Work related Injuries and Illnesses. Serve as the point of contact for departments and employees to report auto and property accidents and damage. Review and report claims to AMRRP and work with WC, Property & Casualty claim representatives and adjusters. Work with City departments and monitor repairs and or replacement of City vehicles, equipment, or property. Review and discuss insurance reimbursement and claim settlements with Risk Manager before acceptance. Serve as the primary contact for liability claims filed against the City. Respond to citizen complaints or concerns. Review Notice of Claim processes. Provide claim status updates to the Risk Manager and Legal Department and maintain ‘Notice of Claim’ records and tracking spreadsheet. Provide assistance to departments on insurance issues and certificates of insurance. Conduct loss analysis of claims and OSHA recordable injuries and illnesses to identify trends. Manage Risk Management budget and approve payment of claim deductibles and uninsured expenses. Conduct field investigations, facility inspections, and audits to determine compensability of claims and recommend preventive measures. Research safety training topics and participate in training sessions for departments. Participate in department safety committees and develops policies to meet regulatory requirements. Assist with investigations for large loss events. Participate in City training programs to minimize losses and conducts risk management orientation for new employees. Maintain confidentiality of work-related issues and city information. Perform other related duties as assigned. Minimum Qualifications & Position Requirements Education and Experience: Bachelor's Degree in Occupational Safety, Public or Business Administration or related field and four years of increasingly responsible experience claims administration and settlement and litigation management. Claims and Risk Management or Safety designation preferred. Necessary Knowledge, Skills, and Abilities: Knowledge of: Arizona workers' compensation laws and liability statutes and State and Federal regulations pertaining to claim handling. Local, state, and federal laws and regulations governing claims management and safety. City organization, operations, policies, and procedures. Claims Management and Safety Administration principles and practices. Mathematical principles. Customer service principles. Contractual risk transfer techniques. Principles of loss prevention and risk identification. Operational characteristics, services, and activities of a claims management department and safety program. Terminology of the insurance industry and self-insurance programs including Workers Compensation, property, liability, and employment practices claims, litigation, safety, loss reduction, and loss control and OSHA laws and regulations. Municipal claims management, claims adjusting, and subrogation. and related City policies, ordinances, and codes. Effective communication and negotiation strategies. Research techniques, methods, and procedures. Pertinent federal, state, and local laws, codes, and regulations. Principles of confidential records and file management. Skill in: Operating a personal computer utilizing a variety of business software including MS Office Effective written and verbal communication. Ability to: Research, analyze, compile, manipulate, and summarize research and data Ensure compliance with applicable federal, state, and local laws, rules, and regulations Analyze, interpret, and understand technical and statistical information Write technical procedures, policies, contracts, and/or other related materials Maintain effective working relationships with various stakeholders Maintain confidentiality Conduct interviews Manage multiple priorities simultaneously Interpret the City Employee Policy Manual and provide guidance Present ideas concisely and effectively and give presentations Innovate effective methods to achieve desired results Evaluate and analyze claims, litigation, and risk management issues Prepare clear and concise administrative and financial reports Analyze problems and implement recommendations Handle multiple projects and prioritize work Interpret and apply policies, laws, rules, and regulations Work independently or as part of a team Communicate clearly and concisely, both orally and in writing Conduct site visits and perform job duties in various conditions including exposure to dust, grease, noise, inclement weather, temperature extremes, unpleasant odors and identify and avoid exposure to environment material Additional Information Must maintain a valid Arizona Driver’s License. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: 5/3/2024 11:59 PM Mountain
Apr 20, 2024
Full Time
Position Scope GENERAL PURPOSE: Under general supervision, incumbent is responsible for assisting with the management and administration of the City’s claims, insurance, and safety management programs. Primary responsibilities include administration of workers’ compensation, property, liability, and automobile claims management programs. Other duties will be to assist in the delivery of the City's safety and loss prevention programs, working with the Risk and Safety Manager to ensure all employees have a safe and healthy work environment and the City is following ADOSH safety regulations. Primary Duties and Responsibilities The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Point of contact for employees who are injured on the job and with Arizona Municipal Risk Retention Pool (AMRRP) Workers' Compensation claim representatives. Administer the City's Return-To-Work program by monitoring employee medical visits and work restrictions. Partner with departments to identify light duty work/jobs until the employee is released to full duty status. Manage medical provider relationships and identify competent occupational medical clinics for treatment of injuries, vaccinations, and DOT drug and alcohol testing. Track and attend virtual or in person hearings before the Industrial Commission of Arizona. Maintain OSHA Injury and Illness records including tracking 'Days Away from Work' and 'Restricted Work Days', and maintain and update the OSHA 300 Log, Form 300A and Annual Summary of Work related Injuries and Illnesses. Serve as the point of contact for departments and employees to report auto and property accidents and damage. Review and report claims to AMRRP and work with WC, Property & Casualty claim representatives and adjusters. Work with City departments and monitor repairs and or replacement of City vehicles, equipment, or property. Review and discuss insurance reimbursement and claim settlements with Risk Manager before acceptance. Serve as the primary contact for liability claims filed against the City. Respond to citizen complaints or concerns. Review Notice of Claim processes. Provide claim status updates to the Risk Manager and Legal Department and maintain ‘Notice of Claim’ records and tracking spreadsheet. Provide assistance to departments on insurance issues and certificates of insurance. Conduct loss analysis of claims and OSHA recordable injuries and illnesses to identify trends. Manage Risk Management budget and approve payment of claim deductibles and uninsured expenses. Conduct field investigations, facility inspections, and audits to determine compensability of claims and recommend preventive measures. Research safety training topics and participate in training sessions for departments. Participate in department safety committees and develops policies to meet regulatory requirements. Assist with investigations for large loss events. Participate in City training programs to minimize losses and conducts risk management orientation for new employees. Maintain confidentiality of work-related issues and city information. Perform other related duties as assigned. Minimum Qualifications & Position Requirements Education and Experience: Bachelor's Degree in Occupational Safety, Public or Business Administration or related field and four years of increasingly responsible experience claims administration and settlement and litigation management. Claims and Risk Management or Safety designation preferred. Necessary Knowledge, Skills, and Abilities: Knowledge of: Arizona workers' compensation laws and liability statutes and State and Federal regulations pertaining to claim handling. Local, state, and federal laws and regulations governing claims management and safety. City organization, operations, policies, and procedures. Claims Management and Safety Administration principles and practices. Mathematical principles. Customer service principles. Contractual risk transfer techniques. Principles of loss prevention and risk identification. Operational characteristics, services, and activities of a claims management department and safety program. Terminology of the insurance industry and self-insurance programs including Workers Compensation, property, liability, and employment practices claims, litigation, safety, loss reduction, and loss control and OSHA laws and regulations. Municipal claims management, claims adjusting, and subrogation. and related City policies, ordinances, and codes. Effective communication and negotiation strategies. Research techniques, methods, and procedures. Pertinent federal, state, and local laws, codes, and regulations. Principles of confidential records and file management. Skill in: Operating a personal computer utilizing a variety of business software including MS Office Effective written and verbal communication. Ability to: Research, analyze, compile, manipulate, and summarize research and data Ensure compliance with applicable federal, state, and local laws, rules, and regulations Analyze, interpret, and understand technical and statistical information Write technical procedures, policies, contracts, and/or other related materials Maintain effective working relationships with various stakeholders Maintain confidentiality Conduct interviews Manage multiple priorities simultaneously Interpret the City Employee Policy Manual and provide guidance Present ideas concisely and effectively and give presentations Innovate effective methods to achieve desired results Evaluate and analyze claims, litigation, and risk management issues Prepare clear and concise administrative and financial reports Analyze problems and implement recommendations Handle multiple projects and prioritize work Interpret and apply policies, laws, rules, and regulations Work independently or as part of a team Communicate clearly and concisely, both orally and in writing Conduct site visits and perform job duties in various conditions including exposure to dust, grease, noise, inclement weather, temperature extremes, unpleasant odors and identify and avoid exposure to environment material Additional Information Must maintain a valid Arizona Driver’s License. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: 5/3/2024 11:59 PM Mountain
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Dispatcher/Records (Substitute) Job Category: NBU Job Opening Date: April 18, 2024 Job Closing Date: June 30, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision from the Chief of Police or designee, performs radio dispatch for police, parking services, and other public safety personnel; dispatches police units and communicates with other emergency service agencies as appropriate in support of the police department at an assigned campus; performs a wide variety of specialized clerical duties involved in the preparation, retention, maintenance, distribution, and release of criminal records and materials related to public safety activities in accordance with the California Law Enforcement Telecommunication Systems (CLETS); manages and coordinates service, training, and maintenance of the Live Scan fingerprint system; and provides a variety of information and assistance to students, faculty, staff, and the general public relative to assigned area of responsibility in person and over the telephone. DISTINGUISHING CHARACTERISTICS Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Incumbent is expected to complete both Dispatch and Records training through POST and maintain current knowledge by attending regular POST continued training. Regular ongoing duties include performing the full range of Dispatcher duties and, in addition, specialized functions related to the computerized and non-computerized law enforcement records management systems including preparation, retention, maintenance, distribution, and release of criminal records and materials related to public safety activities in accordance with the California Law Enforcement Telecommunication Systems (CLETS). REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbent may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Receive emergency and non-emergency telephone calls for service from the campus community, general public, law enforcement, and field personnel; determine nature, priority, and location of emergencies; dispatch campus police and other emergency responders as necessary. Operate police radio communications systems to transmit and receive a variety of messages and calls for service while dispatching personnel and equipment according to standard operating procedures or personnel requests. Operate a variety of computer-based software systems including CAD, records management system, and California Law Enforcement Telecommunications System (CLETS); operate CLETS to enter, modify, and retrieve data associated and connected with law enforcement records and criminal history databases; serve as primary or alternate Agency CLETS Coordinator (ACC) on matters pertaining to the use of CLETS. Correspond in person, in writing, or by phone when a request for records is received; respond to subpoena duces tecums for department records; consult with the City Attorney, District Attorney's Office, and Department of Justice as needed. Research Public Records Act laws relating to criminal records and case law to determine authority to release or deny request for records; appear in court on behalf of the department as required; interpret and apply various state laws regulating the control and release of criminal records. Monitor campus fire alarms, intrusion alarms, and panic alarms and dispatch appropriate personnel as needed. Operate network systems related to the college access control and CCTV systems and security objects; perform backup procedures; import/export cardholder records; generate reports. Answer maintenance service emergencies during evenings, weekends, and holidays; contact appropriate maintenance staff after hours as necessary. Perform general clerical duties; type, word process, and proofread a variety of documents and forms including general correspondence, reports, and memoranda from rough draft, recordings, or verbal instruction; compile information and data for statistical reports; enter information into computer system; access student information as requested/necessary. Maintain accurate and up-to-date public safety files, records, and logs; develop and monitor various logs, accounts, and files for current and accurate information to establish and maintain daily log of all calls and field units dispatched; verify accuracy of information, researching discrepancies and recording information; file police reports and other documents; organize and maintain filing systems to maintain records and reports in a safe/secure filing system for permanent record keeping; process requests for records and subpoenas; perform annual Clery Act reporting. Process criminal identification and evidence. Serve as receptionist for assigned area; receive office visitors and telephone calls; provide material and information in response to requests for information related to assigned area of responsibility; route calls to appropriate personnel and convey telephone messages; refer callers to appropriate staff for further assistance as needed. Provide information and reports to Police Officers including daily and weekend reports with information regarding weekend classes and events on campus. Operate office equipment including computer, typewriter, calculator, copier, and facsimile machine; utilize various computer applications and software packages; maintain and generate reports from a database or network system. Provide support for front counter and other general office operations; maintain office supplies and inventories; order, receive, and maintain office supplies and equipment; prepare and deliver requisitions, purchase orders, and work order forms. Assist the Chief of Police with the development, evaluation, and testing of emergency and disaster operating procedures in conjunction with other departments of the District and other agencies. Provide Live Scan fingerprinting service. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Technical aspects of field of specialty. Principles and procedures of public safety dispatching including operation of computer aided dispatch software applications. Emergency procedures and proper radio communication procedures and rules. Operations, services, and activities of a law enforcement records management program. CLETS/NCIC. Principles and practices of police records retention and disposition. Principles and practices of Uniform Crime Reporting. Pertinent federal, state, and local codes, laws, and regulations including applicable laws governing the retention and dissemination of police reports and records. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Basic principles of business letter writing and basic report preparation. Principles and practices used to establish and maintain files and information retrieval systems. Principles, practices, and procedures of basic fiscal, statistical, and administrative record keeping. Basic principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette. Interpersonal skills using tact, patience and courtesy. Basic mathematical concepts. Work organization principles and practices. English usage, grammar, spelling, punctuation, and vocabulary. Ability to: Read passages and listen to orally-imparted information and retrieve facts, draw conclusions, and derive meaning. Use language to convey information clearly in writing. Apply general rules to specific problems to attain logical answers. Correctly follow a given rule or set of rules to arrange things or actions in a certain order. Mentally store and retrieve facts, details, and other information. Quickly and accurately compare letters and numbers presented orally on a form; shift back and forth between two or more sources of information, both written and orally-imparted, in performing a set of tasks. Learn and understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. Learn, understand, interpret, and apply policies and procedures according to the Rules and Regulations Manual. Learn geographic features and streets of the campus. Perform a variety of office support and clerical duties and activities of a general and specialized nature for assigned campus police office. Interpret changes in Federal Communications Commission rules and regulations. Understand, interpret, and apply general radio dispatch, police records, administrative, and office policies and procedures. Interpret and apply various state laws regulating the control and release of criminal records. Interpret changes in policies, codes, regulations, and laws governing communications, use and confidentiality of police records, and property and evidence control. Manage the retention and distribution of criminal reports. Receive and appropriately respond to calls for emergency service. Effectively communicate with and elicit information from, upset and irate callers. Operate radio communications equipment to dispatch, support, and maintain contact with campus police officers and other field personnel. Respond appropriately to the needs, requests, and inquiries from students, staff, faculty, or the public; effectively present information in person, on the telephone, or via radio. Remain calm and efficient in emergency situations. Exercise good judgment and maintain confidentiality regarding critical and sensitive information, records and reports. Use sound judgment in recognizing scope of authority. Type or enter data at a speed necessary for successful job performance. Compile and organize data and information. Maintain filing systems. Exercise good judgment in maintaining information, records, and reports. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Perform customer and community service with a calm professional demeanor while under stress. Accurately evaluate information and situations, and make appropriate decision in routine, non-routine, and emergency situations. Read maps and floor plans to provide directions to officers in the field. Accurately interpret written policies, follow oral and written instructions, and transfer information. Provide clear and concise verbal directions quickly and accurately. Present and summarize information in a variety of written formats, using clear and concise language. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Work with and exhibit sensitivity to, and understanding of, the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to the completion of the twelfth grade supplemented by specialized course work related to assignment. College level course work in criminal justice, records management, or other related program area is desirable. Experience: Two years of general clerical experience involving extensive public contact including some prior experience in a dispatch center, parking and traffic control, radio communications, or in public relations. LICENSE OR CERTIFICATE A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. Completion of a POST Dispatcher course within one year of employment. Completion of POST Records course within one year of employment. Must satisfactorily complete on-going Continuing Professional Training requirements set by POST. Ability to obtain current First Aid and CPR certification. TESTING AND BACKGROUND CHECK Must pass the POST Entry-Level Dispatcher Selection Test Battery (written exam) or alternative job-related tests of these abilities. Must submit to a thorough background investigation pursuant to standards established by the Commission for POST. Must undergo a medical examination as required by the Commission for POST. Oral Communication Assessment (Commission Regulation 1958) Verbal, Reasoning, Memory, and Perceptual Abilities Assessment (Commission Regulation 1957) PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a campus police office setting. Duties are typically performed at a desk or computer terminal, subject to noise from office equipment operation, frequent interruptions and contact in person and on the telephone with students, staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and may occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $26.78/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Apr 19, 2024
Part Time
Title: Dispatcher/Records (Substitute) Job Category: NBU Job Opening Date: April 18, 2024 Job Closing Date: June 30, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision from the Chief of Police or designee, performs radio dispatch for police, parking services, and other public safety personnel; dispatches police units and communicates with other emergency service agencies as appropriate in support of the police department at an assigned campus; performs a wide variety of specialized clerical duties involved in the preparation, retention, maintenance, distribution, and release of criminal records and materials related to public safety activities in accordance with the California Law Enforcement Telecommunication Systems (CLETS); manages and coordinates service, training, and maintenance of the Live Scan fingerprint system; and provides a variety of information and assistance to students, faculty, staff, and the general public relative to assigned area of responsibility in person and over the telephone. DISTINGUISHING CHARACTERISTICS Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Incumbent is expected to complete both Dispatch and Records training through POST and maintain current knowledge by attending regular POST continued training. Regular ongoing duties include performing the full range of Dispatcher duties and, in addition, specialized functions related to the computerized and non-computerized law enforcement records management systems including preparation, retention, maintenance, distribution, and release of criminal records and materials related to public safety activities in accordance with the California Law Enforcement Telecommunication Systems (CLETS). REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbent may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Receive emergency and non-emergency telephone calls for service from the campus community, general public, law enforcement, and field personnel; determine nature, priority, and location of emergencies; dispatch campus police and other emergency responders as necessary. Operate police radio communications systems to transmit and receive a variety of messages and calls for service while dispatching personnel and equipment according to standard operating procedures or personnel requests. Operate a variety of computer-based software systems including CAD, records management system, and California Law Enforcement Telecommunications System (CLETS); operate CLETS to enter, modify, and retrieve data associated and connected with law enforcement records and criminal history databases; serve as primary or alternate Agency CLETS Coordinator (ACC) on matters pertaining to the use of CLETS. Correspond in person, in writing, or by phone when a request for records is received; respond to subpoena duces tecums for department records; consult with the City Attorney, District Attorney's Office, and Department of Justice as needed. Research Public Records Act laws relating to criminal records and case law to determine authority to release or deny request for records; appear in court on behalf of the department as required; interpret and apply various state laws regulating the control and release of criminal records. Monitor campus fire alarms, intrusion alarms, and panic alarms and dispatch appropriate personnel as needed. Operate network systems related to the college access control and CCTV systems and security objects; perform backup procedures; import/export cardholder records; generate reports. Answer maintenance service emergencies during evenings, weekends, and holidays; contact appropriate maintenance staff after hours as necessary. Perform general clerical duties; type, word process, and proofread a variety of documents and forms including general correspondence, reports, and memoranda from rough draft, recordings, or verbal instruction; compile information and data for statistical reports; enter information into computer system; access student information as requested/necessary. Maintain accurate and up-to-date public safety files, records, and logs; develop and monitor various logs, accounts, and files for current and accurate information to establish and maintain daily log of all calls and field units dispatched; verify accuracy of information, researching discrepancies and recording information; file police reports and other documents; organize and maintain filing systems to maintain records and reports in a safe/secure filing system for permanent record keeping; process requests for records and subpoenas; perform annual Clery Act reporting. Process criminal identification and evidence. Serve as receptionist for assigned area; receive office visitors and telephone calls; provide material and information in response to requests for information related to assigned area of responsibility; route calls to appropriate personnel and convey telephone messages; refer callers to appropriate staff for further assistance as needed. Provide information and reports to Police Officers including daily and weekend reports with information regarding weekend classes and events on campus. Operate office equipment including computer, typewriter, calculator, copier, and facsimile machine; utilize various computer applications and software packages; maintain and generate reports from a database or network system. Provide support for front counter and other general office operations; maintain office supplies and inventories; order, receive, and maintain office supplies and equipment; prepare and deliver requisitions, purchase orders, and work order forms. Assist the Chief of Police with the development, evaluation, and testing of emergency and disaster operating procedures in conjunction with other departments of the District and other agencies. Provide Live Scan fingerprinting service. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Technical aspects of field of specialty. Principles and procedures of public safety dispatching including operation of computer aided dispatch software applications. Emergency procedures and proper radio communication procedures and rules. Operations, services, and activities of a law enforcement records management program. CLETS/NCIC. Principles and practices of police records retention and disposition. Principles and practices of Uniform Crime Reporting. Pertinent federal, state, and local codes, laws, and regulations including applicable laws governing the retention and dissemination of police reports and records. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Basic principles of business letter writing and basic report preparation. Principles and practices used to establish and maintain files and information retrieval systems. Principles, practices, and procedures of basic fiscal, statistical, and administrative record keeping. Basic principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette. Interpersonal skills using tact, patience and courtesy. Basic mathematical concepts. Work organization principles and practices. English usage, grammar, spelling, punctuation, and vocabulary. Ability to: Read passages and listen to orally-imparted information and retrieve facts, draw conclusions, and derive meaning. Use language to convey information clearly in writing. Apply general rules to specific problems to attain logical answers. Correctly follow a given rule or set of rules to arrange things or actions in a certain order. Mentally store and retrieve facts, details, and other information. Quickly and accurately compare letters and numbers presented orally on a form; shift back and forth between two or more sources of information, both written and orally-imparted, in performing a set of tasks. Learn and understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities. Learn, understand, interpret, and apply policies and procedures according to the Rules and Regulations Manual. Learn geographic features and streets of the campus. Perform a variety of office support and clerical duties and activities of a general and specialized nature for assigned campus police office. Interpret changes in Federal Communications Commission rules and regulations. Understand, interpret, and apply general radio dispatch, police records, administrative, and office policies and procedures. Interpret and apply various state laws regulating the control and release of criminal records. Interpret changes in policies, codes, regulations, and laws governing communications, use and confidentiality of police records, and property and evidence control. Manage the retention and distribution of criminal reports. Receive and appropriately respond to calls for emergency service. Effectively communicate with and elicit information from, upset and irate callers. Operate radio communications equipment to dispatch, support, and maintain contact with campus police officers and other field personnel. Respond appropriately to the needs, requests, and inquiries from students, staff, faculty, or the public; effectively present information in person, on the telephone, or via radio. Remain calm and efficient in emergency situations. Exercise good judgment and maintain confidentiality regarding critical and sensitive information, records and reports. Use sound judgment in recognizing scope of authority. Type or enter data at a speed necessary for successful job performance. Compile and organize data and information. Maintain filing systems. Exercise good judgment in maintaining information, records, and reports. Plan and organize work to meet schedules and changing deadlines. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Perform customer and community service with a calm professional demeanor while under stress. Accurately evaluate information and situations, and make appropriate decision in routine, non-routine, and emergency situations. Read maps and floor plans to provide directions to officers in the field. Accurately interpret written policies, follow oral and written instructions, and transfer information. Provide clear and concise verbal directions quickly and accurately. Present and summarize information in a variety of written formats, using clear and concise language. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Work with and exhibit sensitivity to, and understanding of, the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to the completion of the twelfth grade supplemented by specialized course work related to assignment. College level course work in criminal justice, records management, or other related program area is desirable. Experience: Two years of general clerical experience involving extensive public contact including some prior experience in a dispatch center, parking and traffic control, radio communications, or in public relations. LICENSE OR CERTIFICATE A valid California driver's license and proof of insurability may be required for some positions to drive a District or personal vehicle to attend meetings or pick up/deliver documents or other materials. Completion of a POST Dispatcher course within one year of employment. Completion of POST Records course within one year of employment. Must satisfactorily complete on-going Continuing Professional Training requirements set by POST. Ability to obtain current First Aid and CPR certification. TESTING AND BACKGROUND CHECK Must pass the POST Entry-Level Dispatcher Selection Test Battery (written exam) or alternative job-related tests of these abilities. Must submit to a thorough background investigation pursuant to standards established by the Commission for POST. Must undergo a medical examination as required by the Commission for POST. Oral Communication Assessment (Commission Regulation 1958) Verbal, Reasoning, Memory, and Perceptual Abilities Assessment (Commission Regulation 1957) PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a campus police office setting. Duties are typically performed at a desk or computer terminal, subject to noise from office equipment operation, frequent interruptions and contact in person and on the telephone with students, staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and may occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $26.78/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FILING DATES: Applications will be accepted starting Monday, January 29, 2024, 8:00 a.m., PT - This exam will remain open until the needs of the Department are met and is subject to close without prior notice. EXAM NUMBER: 30328J TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS AT THE TIME OF FILING WITHHOLD: No withhold will be accepted for this examination. OUT-OF-CLASS EXPERIENCE: Out-of-Class experience will not be accepted for this examination. DEFINITION: Performs nursery or field reforestation work and supervises juvenile and adult work crews in forestry projects. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a Deputy Forester and are responsible for performing forestry duties at a County reforestation nursery or are assigned to one of the major forestry programs such as: Vegetation Management, Conservation Education, Fuel Modification, Brush Clearance, Fire Plan , Environmental Review, Pesticide Coordination, Soil Stabilization or Landscape Design. Incumbents must apply supervisory skills and knowledge of forestry and natural resources management principles to plan and coordinate field projects, forest tree nursery operations, or specialized tasks in support of vegetation management, fuel modification, brush clearance, environmental impact reports, and the County's Oak Tree Ordinance. Incumbents supervise and participate in the work of unskilled crews performing forestry related duties. Essential Job Functions Oversees and conducts field work (e.g. Inspections, manual labor, landscaping) by directing field crews (Forestry Technicians, volunteers, and vendors), engaging in manual seed collecting, field reforestation (i.e. removing invasive plant species and planting native species), native plant propagation in nurseries, determining the type, number and placement of trees to be planted, managing tree nurseries, by using a chainsaw to thin forest, and applying herbicides, insecticides, and other chemicals for weed abatement, and by operating Class B commercial vehicles and towing chippers/trailers in order to complete forestry related projects. Conducts enforcement inspections under the supervision of Deputy Foresters by inspecting properties (e.g. brush clearance inspections, oak tree ordinance inspections), by communicating compliance findings with property owners, in order to monitor compliance of laws and regulations. Serves as departmental representative at community events (e.g. county fairs, job fairs, school presentations) by coordinating, scheduling, and giving presentations or informal talks regarding forestry activities; conducting field demonstrations in order to educate the public. Prepares forestry projects , by evaluating physical conditions (e.g. environmentally sensitive areas, defensible space requirements), conducting site preparation, and selecting appropriate plant species for planting and removal, in order to protect life, property, and the environment. Evaluates regulatory compliance by reviewing and analyzing inspection information in accordance with state and county codes and ordinance, and coordinates corrective measures in order to protect life, property, and the environment. Develops Geographic Information Systems maps by collecting fire perimeter data, by hiking uneven terrain and collecting forest management data in order to utilize silvicultural techniques to accurately assess forest health. Staffs the 24 hour facility at Henninger Flats visitor center/museum by giving guided field tours, by participating in education and conservation programs, by patrolling campgrounds, rendering emergency medical services to the general public, and by covering night shifts in the absence of lower-level staff in order to provide a safe venue for outdoor recreational activities. Responds to 24 hour emergency incident needs by performing support roles in logistics (e.g. supply unit, ground support unit, facilities unit and resource unit) in order to support the needs of the incident. Requirements MINIMUM REQUIREMENTS: TRAINING AND EXPERIENCE: Graduation from an accredited college* with specialization in forestry or a related field**. LICENSE: A valid California Class C Driver License is required to perform job-related essential functions. A valid California Class B Commercial Driver License with water tank, air brake and passenger endorsements is required within one year from the date of appointment and prior to completion of probationary period. SPECIAL REQUIREMENT INFORMATION: *Accredited institutions are those listed in the publications of regional, national or international accrediting agencies, which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also Acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). ** Related field such as: Urban Forestry, Forestry Recreation, Recreation Administration, Landscape Architecture, Wildfire, Wildfire Management, Natural Resources Management, Botany, Environmental Sciences (Ecology), Agriculture, Horticulture, and Arboriculture. All related fields may be reviewed for content and curriculum emphasis. In order to received credit for any college course work, or any type of college degree, such as Associate's or higher, or for completion of a certificate program, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization; or official certificates with your application. Applicants must either upload required documents as attachments, e-mail documents as attachments to Fire-Examination@fire.lacounty.gov or fax the documents to (323) 264-7159 at the time of filing or within fifteen (15) calendar days of submitting online application . A printout of the transcript from the school’s website Is NOT considered official and will not be accepted which may result in your application being rejected. An evaluation report of a transcript is defined as a report issued by an academic credential evaluation agency recognized by the NACES or the AICE of the United States. A transcript submitted that is expressed in a language other than English will NOT be accepted and may result in your application being rejected. OTHER REQUIREMENTS: Persons appointed to this class shall obtain Emergency Medical Technician-1 (EMT-1) certification through successful completion of the departmentally provided EMT-1 training program, or from a school, or an EMT program accredited by the local Emergency Medical Services (EMS) Agency, and successfully pass the National Registry for Emergency Medical Technicians (NREMT) basic exam within one year from time of appointment. PHYSICAL REQUIREMENTS VISION: (1) Acuity - At least 20/70 in each eye without correction, correctable to 20/30 in each eye. (2) Color Perception - Anything other than minor hue impairment is disqualifying. HEARING: Applicants cannot be medically qualified if the hearing in either ear shows greater than a 40 dB loss as averaged in the four test frequencies of 500, 1000, 2000 and 3000 Hz; nor may there be greater than a 45 dB peak loss at any one of the test frequencies. Applicants whose test results fall between the acceptable and unacceptable ranges will be individually evaluate. PHYSICAL CLASS: 4 - Arduous. Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. Additional Information EXAMINATION CONTENT PART I : A multiple choice and/or simulation assessment(s), weighted at 50%, assessing: Deductive Reasoning Deciding and Initiating Action Working with People Persuading and Influencing Planning and Organizing Delivering Results and Meeting Customer Expectations. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. PART II: An Evaluation of Training and Experience (T&E), weighted at 50% , assessing: Professional/Technical Knowledge of: Laws and Regulations, Professional Standards, Policies, and Procedures Forestry Management and Fire Science Emergency Operations Safety and Emergency Equipment Use Hand Tools and Power Equipment Use Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher on the combined scores for Part I and II in order to be placed on the eligible register. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Fire-Examination@fire.lacounty.gov , Aoganesyan@hr.lacounty.gov, pui.yau@fire.lacounty.gov , info@governmentjobs.com , Noreply@governmentjobs.com , Fire-Examination@fire.lacounty.gov , talentcentral@shl.com , noreply@proctoru.com , donotreply@amcatmail.com and the domains fire.lacounty.gov and hr.lacounty.gov to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. It is also important that you provide a valid email address. DO NOT select “off” under Email Preferences within your profile or click “unsubscribe” on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or re-scheduling of a test component. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Notice of Non-acceptance and Final Result letters will be sent via email. Test scores cannot be given over the phone. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional practice tests are available at https://www.shldirect.com/en/practice-tests . ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the register list in order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this exam more than once in a 12-month period. Applications will be processed on an as-received basis and promulgated to the register of eligible candidates accordingly. SPECIAL INFORMATION : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSTION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. BACKGROUND CHECK: Candidates who are extended a conditional offer of employment will be required to complete a background check, including a review of any criminal convictions, which requires a finger print scan. A candidate with a conviction history which has a direct and adverse relationship with the duties of the Forestry Assistant, Fire position may undergo the process for their conditional offer of employment to be rescinded. If rescinded, a candidate’s name will be removed from the certification list pursuant to Civil Service Rule 6.04. VACANCY INFORMATION: The resulting register list for this examination will be used to fill Forestry Assistant , vacancies within the Los Angeles County Fire Department as they occur. AVAILABLE SHIFT: Any Shift-Appointees must be willing to work any shift, including evenings, nights, weekends, and holidays. PASSING THIS EXAMINATION AND BEING PLACED ON THE REGISTER LIST DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Applicants must submit all applicable documents (diplomas, official transcripts, certificates, etc.) during application submission. All documents must be clear and legible. Although resumes can be uploaded as attachments to the application, resumes cannot be accepted in lieu of completing the online application. Documents not submitted with the application may be emailed to Fire-Examination@fire.lacounty.gov or fax to (323) 264-7159 within fifteen (15) calendar days of filing . All emails must clearly identify the applicant's name and the subject line must include the exam name Forestry Assistant and exam number 30328J . SUPPLEMENTAL QUESTIONNAIRE: Acceptance of your application depends on whether you clearly show that you meet the Minimum Requirements. Fill out the online application completely and correctly in order to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information supplied is subject to verification. APPLICATIONS MAY BE REJECTED AT ANY STAGE OF THE SELECTION PROCESS. IMPORTANT NOTES: Please note that information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from the Class Specification and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . PLEASE REVIEW YOUR APPLICATION CAREFULLY AND COMPLETELY PRIOR TO CLICKING THE "SUBMIT" BUTTON SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Refer to their website for updated information at https://lacountylibrary.org/library-locator . NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record and is subject to disqualification from this examination. Questions regarding this posting may be emailed, with the exam name Forestry Assistant and exam number 30328J in the subject line, to Fire-Examination@fire.lacounty.gov . Testing Accommodations Information and Coordinator Contact Information: If you need an accommodation to take an assessment, let us know by contacting the ADA/Testing Coordinator at Fire-Examination@fire.lacounty.gov or (213) 466-5500. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 897-0077 Department Contact Name: Fire Examination Section Department Contact Phone: (213) 466-5500 Department Contact Email: Fire-Examination@fire.lacounty.gov Department Fax: (323) 264-7159 For more information on Employment Information, click on the link below: http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf For detailed information, please click here Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position/Program Information FILING DATES: Applications will be accepted starting Monday, January 29, 2024, 8:00 a.m., PT - This exam will remain open until the needs of the Department are met and is subject to close without prior notice. EXAM NUMBER: 30328J TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS AT THE TIME OF FILING WITHHOLD: No withhold will be accepted for this examination. OUT-OF-CLASS EXPERIENCE: Out-of-Class experience will not be accepted for this examination. DEFINITION: Performs nursery or field reforestation work and supervises juvenile and adult work crews in forestry projects. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a Deputy Forester and are responsible for performing forestry duties at a County reforestation nursery or are assigned to one of the major forestry programs such as: Vegetation Management, Conservation Education, Fuel Modification, Brush Clearance, Fire Plan , Environmental Review, Pesticide Coordination, Soil Stabilization or Landscape Design. Incumbents must apply supervisory skills and knowledge of forestry and natural resources management principles to plan and coordinate field projects, forest tree nursery operations, or specialized tasks in support of vegetation management, fuel modification, brush clearance, environmental impact reports, and the County's Oak Tree Ordinance. Incumbents supervise and participate in the work of unskilled crews performing forestry related duties. Essential Job Functions Oversees and conducts field work (e.g. Inspections, manual labor, landscaping) by directing field crews (Forestry Technicians, volunteers, and vendors), engaging in manual seed collecting, field reforestation (i.e. removing invasive plant species and planting native species), native plant propagation in nurseries, determining the type, number and placement of trees to be planted, managing tree nurseries, by using a chainsaw to thin forest, and applying herbicides, insecticides, and other chemicals for weed abatement, and by operating Class B commercial vehicles and towing chippers/trailers in order to complete forestry related projects. Conducts enforcement inspections under the supervision of Deputy Foresters by inspecting properties (e.g. brush clearance inspections, oak tree ordinance inspections), by communicating compliance findings with property owners, in order to monitor compliance of laws and regulations. Serves as departmental representative at community events (e.g. county fairs, job fairs, school presentations) by coordinating, scheduling, and giving presentations or informal talks regarding forestry activities; conducting field demonstrations in order to educate the public. Prepares forestry projects , by evaluating physical conditions (e.g. environmentally sensitive areas, defensible space requirements), conducting site preparation, and selecting appropriate plant species for planting and removal, in order to protect life, property, and the environment. Evaluates regulatory compliance by reviewing and analyzing inspection information in accordance with state and county codes and ordinance, and coordinates corrective measures in order to protect life, property, and the environment. Develops Geographic Information Systems maps by collecting fire perimeter data, by hiking uneven terrain and collecting forest management data in order to utilize silvicultural techniques to accurately assess forest health. Staffs the 24 hour facility at Henninger Flats visitor center/museum by giving guided field tours, by participating in education and conservation programs, by patrolling campgrounds, rendering emergency medical services to the general public, and by covering night shifts in the absence of lower-level staff in order to provide a safe venue for outdoor recreational activities. Responds to 24 hour emergency incident needs by performing support roles in logistics (e.g. supply unit, ground support unit, facilities unit and resource unit) in order to support the needs of the incident. Requirements MINIMUM REQUIREMENTS: TRAINING AND EXPERIENCE: Graduation from an accredited college* with specialization in forestry or a related field**. LICENSE: A valid California Class C Driver License is required to perform job-related essential functions. A valid California Class B Commercial Driver License with water tank, air brake and passenger endorsements is required within one year from the date of appointment and prior to completion of probationary period. SPECIAL REQUIREMENT INFORMATION: *Accredited institutions are those listed in the publications of regional, national or international accrediting agencies, which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also Acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). ** Related field such as: Urban Forestry, Forestry Recreation, Recreation Administration, Landscape Architecture, Wildfire, Wildfire Management, Natural Resources Management, Botany, Environmental Sciences (Ecology), Agriculture, Horticulture, and Arboriculture. All related fields may be reviewed for content and curriculum emphasis. In order to received credit for any college course work, or any type of college degree, such as Associate's or higher, or for completion of a certificate program, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization; or official certificates with your application. Applicants must either upload required documents as attachments, e-mail documents as attachments to Fire-Examination@fire.lacounty.gov or fax the documents to (323) 264-7159 at the time of filing or within fifteen (15) calendar days of submitting online application . A printout of the transcript from the school’s website Is NOT considered official and will not be accepted which may result in your application being rejected. An evaluation report of a transcript is defined as a report issued by an academic credential evaluation agency recognized by the NACES or the AICE of the United States. A transcript submitted that is expressed in a language other than English will NOT be accepted and may result in your application being rejected. OTHER REQUIREMENTS: Persons appointed to this class shall obtain Emergency Medical Technician-1 (EMT-1) certification through successful completion of the departmentally provided EMT-1 training program, or from a school, or an EMT program accredited by the local Emergency Medical Services (EMS) Agency, and successfully pass the National Registry for Emergency Medical Technicians (NREMT) basic exam within one year from time of appointment. PHYSICAL REQUIREMENTS VISION: (1) Acuity - At least 20/70 in each eye without correction, correctable to 20/30 in each eye. (2) Color Perception - Anything other than minor hue impairment is disqualifying. HEARING: Applicants cannot be medically qualified if the hearing in either ear shows greater than a 40 dB loss as averaged in the four test frequencies of 500, 1000, 2000 and 3000 Hz; nor may there be greater than a 45 dB peak loss at any one of the test frequencies. Applicants whose test results fall between the acceptable and unacceptable ranges will be individually evaluate. PHYSICAL CLASS: 4 - Arduous. Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. Additional Information EXAMINATION CONTENT PART I : A multiple choice and/or simulation assessment(s), weighted at 50%, assessing: Deductive Reasoning Deciding and Initiating Action Working with People Persuading and Influencing Planning and Organizing Delivering Results and Meeting Customer Expectations. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. PART II: An Evaluation of Training and Experience (T&E), weighted at 50% , assessing: Professional/Technical Knowledge of: Laws and Regulations, Professional Standards, Policies, and Procedures Forestry Management and Fire Science Emergency Operations Safety and Emergency Equipment Use Hand Tools and Power Equipment Use Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher on the combined scores for Part I and II in order to be placed on the eligible register. Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Fire-Examination@fire.lacounty.gov , Aoganesyan@hr.lacounty.gov, pui.yau@fire.lacounty.gov , info@governmentjobs.com , Noreply@governmentjobs.com , Fire-Examination@fire.lacounty.gov , talentcentral@shl.com , noreply@proctoru.com , donotreply@amcatmail.com and the domains fire.lacounty.gov and hr.lacounty.gov to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. It is also important that you provide a valid email address. DO NOT select “off” under Email Preferences within your profile or click “unsubscribe” on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or re-scheduling of a test component. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Notice of Non-acceptance and Final Result letters will be sent via email. Test scores cannot be given over the phone. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional practice tests are available at https://www.shldirect.com/en/practice-tests . ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the register list in order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this exam more than once in a 12-month period. Applications will be processed on an as-received basis and promulgated to the register of eligible candidates accordingly. SPECIAL INFORMATION : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSTION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. BACKGROUND CHECK: Candidates who are extended a conditional offer of employment will be required to complete a background check, including a review of any criminal convictions, which requires a finger print scan. A candidate with a conviction history which has a direct and adverse relationship with the duties of the Forestry Assistant, Fire position may undergo the process for their conditional offer of employment to be rescinded. If rescinded, a candidate’s name will be removed from the certification list pursuant to Civil Service Rule 6.04. VACANCY INFORMATION: The resulting register list for this examination will be used to fill Forestry Assistant , vacancies within the Los Angeles County Fire Department as they occur. AVAILABLE SHIFT: Any Shift-Appointees must be willing to work any shift, including evenings, nights, weekends, and holidays. PASSING THIS EXAMINATION AND BEING PLACED ON THE REGISTER LIST DOES NOT GUARANTEE AN OFFER OF EMPLOYMENT APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Applicants must submit all applicable documents (diplomas, official transcripts, certificates, etc.) during application submission. All documents must be clear and legible. Although resumes can be uploaded as attachments to the application, resumes cannot be accepted in lieu of completing the online application. Documents not submitted with the application may be emailed to Fire-Examination@fire.lacounty.gov or fax to (323) 264-7159 within fifteen (15) calendar days of filing . All emails must clearly identify the applicant's name and the subject line must include the exam name Forestry Assistant and exam number 30328J . SUPPLEMENTAL QUESTIONNAIRE: Acceptance of your application depends on whether you clearly show that you meet the Minimum Requirements. Fill out the online application completely and correctly in order to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information supplied is subject to verification. APPLICATIONS MAY BE REJECTED AT ANY STAGE OF THE SELECTION PROCESS. IMPORTANT NOTES: Please note that information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from the Class Specification and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . PLEASE REVIEW YOUR APPLICATION CAREFULLY AND COMPLETELY PRIOR TO CLICKING THE "SUBMIT" BUTTON SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Refer to their website for updated information at https://lacountylibrary.org/library-locator . NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record and is subject to disqualification from this examination. Questions regarding this posting may be emailed, with the exam name Forestry Assistant and exam number 30328J in the subject line, to Fire-Examination@fire.lacounty.gov . Testing Accommodations Information and Coordinator Contact Information: If you need an accommodation to take an assessment, let us know by contacting the ADA/Testing Coordinator at Fire-Examination@fire.lacounty.gov or (213) 466-5500. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 897-0077 Department Contact Name: Fire Examination Section Department Contact Phone: (213) 466-5500 Department Contact Email: Fire-Examination@fire.lacounty.gov Department Fax: (323) 264-7159 For more information on Employment Information, click on the link below: http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf For detailed information, please click here Closing Date/Time: Continuous