Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Systems Analyst - Financial Aid Financial Aid Department Job #537700 First Review Date: Wednesday, May 8, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #537700) Administrative Analyst/Specialist I - Non-Exempt, Systems Analyst - Financial Aid, Salary Range: $3,694 - $7,131 monthly. Hiring Range $3,694 - $3,879 monthly. This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in Financial Aid Office. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Working independently and under general direction of the Lead Systems Analyst, the Systems Analyst will support the Financial Aid Office by providing timely and effective services regarding all aspects of the PeopleSoft Financial Aid system module and other financial aid processing systems and solutions, as well as regulatory compliance and integration of compliance requirements into systems. Key Responsibilities: Daily Systems Duties - 30% Assists with configuring and testing business software systems for the timely processing of financial aid applications, sending communications to students, and automated awarding. Electronically exchanges Pell Grant, TEACH Grant, Direct Loan, and FAFSA/ISIR data on a recurring basis to the Common Origination and Disbursement Center (COD) and the Central Processing System (CPS). Executes and reviews recurring system processes for successful and accurate completion. Interprets and applies a wide variety of complex business process guides, procedures, and regulations to software configuration. Develops and runs ad hoc queries and reports using PeopleSoft Query Manager or other SQL tool. Tests business technology systems when new maintenance packs are delivered. Processes daily imports and export of electronic Financial Aid records: new ISIRs, EDE corrections, Pell originations and disbursements, loan originations and changes, loan promissory notes and entrance counseling, and federal financial aid disbursements to the Common Origination and Disbursement Center (COD); reconciles any rejects or discrepancies Performs processes for submission of PeopleSoft Communications between the Financial Aid Office and the financial aid applicants and/or recipients. Assists in submission of Perkins and California Dream Loan recipients to ECSI for completion of promissory notes. Sends bulk email communication from the Financial Aid Office to students. Resolves 30-day Warning Report Issues from COD for Direct Loans. Process weekly import/export of CalISIRS, CalGrant and MCS files between California Student Aid Commission (CSAC) and Financial Aid System. Exercises a thorough mastery of PeopleSoft Financial Aid, National Student Loan Data System, the Common Origination and Disbursement site, and other US Department of Education systems and websites as needed. Works closely as needed with technical staff to troubleshoot problems with system processes under responsibility. Processing & Troubleshooting - 30% Processes daily imports and export of electronic Financial Aid records: new ISIRs, EDE corrections, Pell originations and disbursements, loan originations and changes, loan promissory notes and entrance counseling, and federal financial aid disbursements to the Common Origination and Disbursement Center (COD); reconciles any rejects or discrepancies. Performs processes for submission of PeopleSoft Communications between the Financial Aid Office and the financial aid applicants and/or recipients. Assists in submission of Perkins and California Dream Loan recipients to ECSI for completion of promissory notes. Sends bulk email communication from the Financial Aid Office to students. Resolves 30-day Warning Report Issues from COD for Direct Loans. Process weekly import/export of CalISIRS, CalGrant and MCS files between California Student Aid Commission (CSAC) and Financial Aid System. Exercises a thorough mastery of PeopleSoft Financial Aid, National Student Loan Data System, the Common Origination and Disbursement site, and other US Department of Education systems and websites as needed. Works closely as needed with technical staff to troubleshoot problems with system processes under responsibility. Testing and Queries - 20% Assists with configuring and testing business software systems for the timely processing of financial aid applications, sending communications to students, and automated awarding. Electronically exchanges Pell Grant, TEACH Grant, Direct Loan, and FAFSA/ISIR data on a recurring basis to the Common Origination and Disbursement Center (COD) and the Central Processing System (CPS). Executes and reviews recurring system processes for successful and accurate completion. Interprets and applies a wide variety of complex business process guides, procedures, and regulations to software configuration. Develops and runs ad hoc queries and reports using PeopleSoft Query Manager or other SQL tool. Tests business technology systems when new maintenance packs are delivered. Reconciliation of Funds - 15% Assists with the monthly reconciliation of the Direct Loan and Work-Study Programs between the Common Origination and Disbursement (COD) Center, Financial Aid Accounting and Financial Aid as required by the Department of Education; resolves any discrepancies and maintains reports for auditor’s purposes. Resolves Federal Pell Grant Overpayment Roster issues to ensure appropriate reimbursement for payments. Assists with monthly reconciliation of Pell Grant between Common Origination and Disbursement(COD) Center, Financial Aid Accounting and Financial Aid as required by the Department of Education. Assist with reconciliation of CalGrant and MCS program between California Student Aid Commission (CSAC), Financial Aid Accounting and Financial Aid. Other duties as Assigned - 5% Knowledge, Skills, and Abilities Associated with this Position Include: Working knowledge of general practices, program, and/or administrative specialty including computing systems and automated, networked environments; and Microsoft Windows and Microsoft Office including Microsoft Excel, Word, and Outlook. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them, including database queries, tables, and processes. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities, including the ability to use initiative and resourcefulness in planning work assignments using good judgment, attention to detail and follow-through. Ability to make independent decisions and exercise sound judgment, including independent problem solving, active decision making, and technical skills. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Ability to establish and maintain cooperative working relations and communications with diverse population of students, faculty, staff, community, and outside organizations. Ability to effectively communicate and work cooperatively in team-oriented environment. Minimum Qualifications: Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications: Experience in collecting, evaluating, interpreting, and analyzing data. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first review is on Wednesday, May 8, 2024. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1038 Publication Date: April 24, 2024 Advertised: Apr 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 25, 2024
Systems Analyst - Financial Aid Financial Aid Department Job #537700 First Review Date: Wednesday, May 8, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #537700) Administrative Analyst/Specialist I - Non-Exempt, Systems Analyst - Financial Aid, Salary Range: $3,694 - $7,131 monthly. Hiring Range $3,694 - $3,879 monthly. This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in Financial Aid Office. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Working independently and under general direction of the Lead Systems Analyst, the Systems Analyst will support the Financial Aid Office by providing timely and effective services regarding all aspects of the PeopleSoft Financial Aid system module and other financial aid processing systems and solutions, as well as regulatory compliance and integration of compliance requirements into systems. Key Responsibilities: Daily Systems Duties - 30% Assists with configuring and testing business software systems for the timely processing of financial aid applications, sending communications to students, and automated awarding. Electronically exchanges Pell Grant, TEACH Grant, Direct Loan, and FAFSA/ISIR data on a recurring basis to the Common Origination and Disbursement Center (COD) and the Central Processing System (CPS). Executes and reviews recurring system processes for successful and accurate completion. Interprets and applies a wide variety of complex business process guides, procedures, and regulations to software configuration. Develops and runs ad hoc queries and reports using PeopleSoft Query Manager or other SQL tool. Tests business technology systems when new maintenance packs are delivered. Processes daily imports and export of electronic Financial Aid records: new ISIRs, EDE corrections, Pell originations and disbursements, loan originations and changes, loan promissory notes and entrance counseling, and federal financial aid disbursements to the Common Origination and Disbursement Center (COD); reconciles any rejects or discrepancies Performs processes for submission of PeopleSoft Communications between the Financial Aid Office and the financial aid applicants and/or recipients. Assists in submission of Perkins and California Dream Loan recipients to ECSI for completion of promissory notes. Sends bulk email communication from the Financial Aid Office to students. Resolves 30-day Warning Report Issues from COD for Direct Loans. Process weekly import/export of CalISIRS, CalGrant and MCS files between California Student Aid Commission (CSAC) and Financial Aid System. Exercises a thorough mastery of PeopleSoft Financial Aid, National Student Loan Data System, the Common Origination and Disbursement site, and other US Department of Education systems and websites as needed. Works closely as needed with technical staff to troubleshoot problems with system processes under responsibility. Processing & Troubleshooting - 30% Processes daily imports and export of electronic Financial Aid records: new ISIRs, EDE corrections, Pell originations and disbursements, loan originations and changes, loan promissory notes and entrance counseling, and federal financial aid disbursements to the Common Origination and Disbursement Center (COD); reconciles any rejects or discrepancies. Performs processes for submission of PeopleSoft Communications between the Financial Aid Office and the financial aid applicants and/or recipients. Assists in submission of Perkins and California Dream Loan recipients to ECSI for completion of promissory notes. Sends bulk email communication from the Financial Aid Office to students. Resolves 30-day Warning Report Issues from COD for Direct Loans. Process weekly import/export of CalISIRS, CalGrant and MCS files between California Student Aid Commission (CSAC) and Financial Aid System. Exercises a thorough mastery of PeopleSoft Financial Aid, National Student Loan Data System, the Common Origination and Disbursement site, and other US Department of Education systems and websites as needed. Works closely as needed with technical staff to troubleshoot problems with system processes under responsibility. Testing and Queries - 20% Assists with configuring and testing business software systems for the timely processing of financial aid applications, sending communications to students, and automated awarding. Electronically exchanges Pell Grant, TEACH Grant, Direct Loan, and FAFSA/ISIR data on a recurring basis to the Common Origination and Disbursement Center (COD) and the Central Processing System (CPS). Executes and reviews recurring system processes for successful and accurate completion. Interprets and applies a wide variety of complex business process guides, procedures, and regulations to software configuration. Develops and runs ad hoc queries and reports using PeopleSoft Query Manager or other SQL tool. Tests business technology systems when new maintenance packs are delivered. Reconciliation of Funds - 15% Assists with the monthly reconciliation of the Direct Loan and Work-Study Programs between the Common Origination and Disbursement (COD) Center, Financial Aid Accounting and Financial Aid as required by the Department of Education; resolves any discrepancies and maintains reports for auditor’s purposes. Resolves Federal Pell Grant Overpayment Roster issues to ensure appropriate reimbursement for payments. Assists with monthly reconciliation of Pell Grant between Common Origination and Disbursement(COD) Center, Financial Aid Accounting and Financial Aid as required by the Department of Education. Assist with reconciliation of CalGrant and MCS program between California Student Aid Commission (CSAC), Financial Aid Accounting and Financial Aid. Other duties as Assigned - 5% Knowledge, Skills, and Abilities Associated with this Position Include: Working knowledge of general practices, program, and/or administrative specialty including computing systems and automated, networked environments; and Microsoft Windows and Microsoft Office including Microsoft Excel, Word, and Outlook. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them, including database queries, tables, and processes. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities, including the ability to use initiative and resourcefulness in planning work assignments using good judgment, attention to detail and follow-through. Ability to make independent decisions and exercise sound judgment, including independent problem solving, active decision making, and technical skills. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Ability to establish and maintain cooperative working relations and communications with diverse population of students, faculty, staff, community, and outside organizations. Ability to effectively communicate and work cooperatively in team-oriented environment. Minimum Qualifications: Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications: Experience in collecting, evaluating, interpreting, and analyzing data. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first review is on Wednesday, May 8, 2024. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1038 Publication Date: April 24, 2024 Advertised: Apr 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Senior Financial Aid Analyst Classification Title: Student Services Professional II Posting Details Priority Application Date (Posting will remain open until filled): Sunday, April 21, 2024 @ 11:55pm PT As of April 3, 2024 this search has been refreshed and is actively accepting new applications. Apply today! Prior applicants need not re-apply. Hiring Preference Not Applicable Position Summary Under the general direction of the Senior Associate Director, the Senior Financial Aid Analyst independently performs moderately complex professional student service work where a wide variety of situations require use of professional judgement in circumstances that warrant a case-by-case review. The objective of this position is to support the university’s enrollment goals through timely and effective processing of student’s financial aid application. The Senior Financial Aid Analyst will provide quality customer service to students and families regarding financial aid eligibility and will be responsible to analyze federal and state financial aid applications to determine financial need; prepare and award financial aid packages; and perform all duties related to the financial aid process, including return of Title IV. The Senior Financial Aid Analyst also provides program guidance in assigned area and utilizes high level analytical and interpersonal skills to investigate and resolve student concerns. The incumbent works in collaboration with appropriate campus departments that manage the hiring, payroll and accounts payable components for employers to ensure compliance with the Federal Work Study Program. The incumbent is responsible for the development and maintenance of policies and procedures and frequent reporting to senior management to ensure funding levels are properly monitored. The Senior Financial Aid Analyst serves as the “subject matter expert” to the Student Service Center staff for student questions and concerns related to financial aid that are escalated and/or cannot be resolved. The incumbent ensures problems are resolved in an efficient and effective manner, works collaboratively and effectively with Student Service Center staff to meet customer expectations in a fast-paced and dynamic environment. The Senior Financial Aid Analyst participates in university recruitment and retention activities and will have responsibility for providing information sessions for students, parents and families in support of various outreach efforts. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $4,610 per month (Anticipated hiring range is at the minimum of the Classification Salary Range) CSU Classification Salary Range : $4,610.00 per month - $6,556.00 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8am - 5pm. Work hours may vary depending on department need. Department Information Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations. For more information on Financial Aid, please visit: https://www.csus.edu/apply/financial-aid-scholarships/ Minimum Qualifications Knowledge and Abilities Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignment and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Required Qualifications Experience Two years of professional experience in one of the student services program areas or in a related field. (A master’s degree in a job-related field may be substituted for one year of the professional experience). Experience advising students individually and in group settings. Knowledge, Skills and Abilities Knowledge of and ability to apply knowledge of Title IV regulations, federal tax laws and experience with the interpretation and application of regulations performing the verification and awarding process. Knowledge of State Financial Aid regulations, requirements and guidelines and ability to apply knowledge of the specific requirements for purposes of determining correct course of action related to assigned tasks; state aid programs may include, but not limited to; Cal Grant, State University Grant and Middle-Class Scholarship. Knowledge of Federal Financial Aid regulations, requirements and guidelines and ability to apply knowledge of the specific requirements for purposes of determining correct course of action related to assigned tasks; federal aid programs may include, but not limited to, Pell Grant, SEOG, Direct Loans and Federal Work Study. Demonstrated ability to work independently and possess self-direction skills to initiate plans, organize, prioritize, multi-task and coordinate work in a fast-paced organization. Demonstrated ability to apply attention to details and perform with extreme accuracy in all aspects of work; includes all document review, document follow-up, awarding and adjustments and packaging review. Demonstrated ability to interpret, coordinate and provide recommendations for new financial aid programs as approved by Federal, State and/or Institutional regulatory changes. Strong interpersonal skills to establish and maintain cooperative working relationships with students, faculty, staff and external constituents. Excellent organizational and time management skills to prioritize and multi-task, meet goals and deadlines under server time constraints. Strong analytical skills. Experience handling information that is sensitive and personal in nature in a delicate, caring and helpful manner. Experience assisting students on financial aid programs and general academic information related to their area of study by offering factual data as it relates to the student inquiry. Proficient in general use of standard office equipment and common software (e.g., Microsoft Office, Internet, etc.). Demonstrated ability to utilize common student administrative software systems (e.g., PeopleSoft, Document Imaging and Workflow Systems) to retrieve and review information when serving students. Experience performing basic mathematical calculation to recalculate financial aid data and awards. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to pass a background check. Preferred Qualifications Three to five years of experience performing verification, needs analysis and awarding for purposes of determining financial aid eligibility, awarding and disbursing aid. Two or more years of experience with systems such as PeopleSoft CMS, OnBase imaging software and Common Origination and Disbursement (COD), the National Student Loan Data System (NSLDS). Working knowledge and responsibility for student employment and/or federal work study program. Documents Needed to Apply Resume and Cover Letter Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Senior Financial Aid Analyst Classification Title: Student Services Professional II Posting Details Priority Application Date (Posting will remain open until filled): Sunday, April 21, 2024 @ 11:55pm PT As of April 3, 2024 this search has been refreshed and is actively accepting new applications. Apply today! Prior applicants need not re-apply. Hiring Preference Not Applicable Position Summary Under the general direction of the Senior Associate Director, the Senior Financial Aid Analyst independently performs moderately complex professional student service work where a wide variety of situations require use of professional judgement in circumstances that warrant a case-by-case review. The objective of this position is to support the university’s enrollment goals through timely and effective processing of student’s financial aid application. The Senior Financial Aid Analyst will provide quality customer service to students and families regarding financial aid eligibility and will be responsible to analyze federal and state financial aid applications to determine financial need; prepare and award financial aid packages; and perform all duties related to the financial aid process, including return of Title IV. The Senior Financial Aid Analyst also provides program guidance in assigned area and utilizes high level analytical and interpersonal skills to investigate and resolve student concerns. The incumbent works in collaboration with appropriate campus departments that manage the hiring, payroll and accounts payable components for employers to ensure compliance with the Federal Work Study Program. The incumbent is responsible for the development and maintenance of policies and procedures and frequent reporting to senior management to ensure funding levels are properly monitored. The Senior Financial Aid Analyst serves as the “subject matter expert” to the Student Service Center staff for student questions and concerns related to financial aid that are escalated and/or cannot be resolved. The incumbent ensures problems are resolved in an efficient and effective manner, works collaboratively and effectively with Student Service Center staff to meet customer expectations in a fast-paced and dynamic environment. The Senior Financial Aid Analyst participates in university recruitment and retention activities and will have responsibility for providing information sessions for students, parents and families in support of various outreach efforts. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $4,610 per month (Anticipated hiring range is at the minimum of the Classification Salary Range) CSU Classification Salary Range : $4,610.00 per month - $6,556.00 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8am - 5pm. Work hours may vary depending on department need. Department Information Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations. For more information on Financial Aid, please visit: https://www.csus.edu/apply/financial-aid-scholarships/ Minimum Qualifications Knowledge and Abilities Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignment and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Required Qualifications Experience Two years of professional experience in one of the student services program areas or in a related field. (A master’s degree in a job-related field may be substituted for one year of the professional experience). Experience advising students individually and in group settings. Knowledge, Skills and Abilities Knowledge of and ability to apply knowledge of Title IV regulations, federal tax laws and experience with the interpretation and application of regulations performing the verification and awarding process. Knowledge of State Financial Aid regulations, requirements and guidelines and ability to apply knowledge of the specific requirements for purposes of determining correct course of action related to assigned tasks; state aid programs may include, but not limited to; Cal Grant, State University Grant and Middle-Class Scholarship. Knowledge of Federal Financial Aid regulations, requirements and guidelines and ability to apply knowledge of the specific requirements for purposes of determining correct course of action related to assigned tasks; federal aid programs may include, but not limited to, Pell Grant, SEOG, Direct Loans and Federal Work Study. Demonstrated ability to work independently and possess self-direction skills to initiate plans, organize, prioritize, multi-task and coordinate work in a fast-paced organization. Demonstrated ability to apply attention to details and perform with extreme accuracy in all aspects of work; includes all document review, document follow-up, awarding and adjustments and packaging review. Demonstrated ability to interpret, coordinate and provide recommendations for new financial aid programs as approved by Federal, State and/or Institutional regulatory changes. Strong interpersonal skills to establish and maintain cooperative working relationships with students, faculty, staff and external constituents. Excellent organizational and time management skills to prioritize and multi-task, meet goals and deadlines under server time constraints. Strong analytical skills. Experience handling information that is sensitive and personal in nature in a delicate, caring and helpful manner. Experience assisting students on financial aid programs and general academic information related to their area of study by offering factual data as it relates to the student inquiry. Proficient in general use of standard office equipment and common software (e.g., Microsoft Office, Internet, etc.). Demonstrated ability to utilize common student administrative software systems (e.g., PeopleSoft, Document Imaging and Workflow Systems) to retrieve and review information when serving students. Experience performing basic mathematical calculation to recalculate financial aid data and awards. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to pass a background check. Preferred Qualifications Three to five years of experience performing verification, needs analysis and awarding for purposes of determining financial aid eligibility, awarding and disbursing aid. Two or more years of experience with systems such as PeopleSoft CMS, OnBase imaging software and Common Origination and Disbursement (COD), the National Student Loan Data System (NSLDS). Working knowledge and responsibility for student employment and/or federal work study program. Documents Needed to Apply Resume and Cover Letter Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Apr 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Financial Aid System Analyst Classification Title: Information Technology Consultant-Career (ITC-Career) Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, November 29th @ 11:55pm PT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Financial Aid & Scholarship Office processes over 50,000 applications annually and offers over $300M in federal, state and institutional aid to an estimated 72% of the student population. The incumbent provides a wide range of support to the day-to-day administration of these funds; such as, running necessary operational reports, sending regular student communications, analyze, troubleshoot and/or resolve service tickets via ServiceNow platform, streamline business processes and leverage technology for continuous improvement, update imaging & workflow system for new Aid Year (AY) start-up. The Financial Aid Systems Analyst understands the business process and functional needs of system modules and configurations, regular use, and data structures of the assigned PeopleSoft module; Financial Aid and Scholarships. The position serves as a campus Subject Matter Expert (SME) for the CSU’s Common Management System (CMS), the CSU version of PeopleSoft’s Campus Solutions Product. The incumbent works under the direct supervision of the Director, Financial Aid & Scholarships and supports IT-based business processes in the Financial Aid & Scholarship Office. This includes developing and maintaining knowledge of financial aid lifecycles and the various processes that support operations. Some of the functions performed in this capacity may include but is not limited to the following: Assists with detecting and identifying problems and deficiencies in Financial Aid technology systems (i.e. PeopleSoft, OnBase,) Assists in providing functional support for the financial aid modules of PeopleSoft CMS system and OnBase Image & Workflow system Writes and maintains documentation for user guides, instructor guides and procedural guides Provides support for OnBase Imaging & Workflow for the Financial Aid & Scholarship Office The incumbent acts as an interface between Information Resources & Technology (IRT) and the functional area, providing module configuration, testing coordination and support, escalating technical issues and change requests as needed. The incumbent will work closely with the Enrollment Management and Student Services (EMSS) central systems office. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range: $4,912 per month (Anticipated hiring range is at the minimum of the Classification Salary Range) CSU Classification Salary Range : $4,912 - $12,124 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday 8am - 5pm. Work hours may vary depending on department need. Department Information Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations. For more information on Financial Aid, please visit: https://www.csus.edu/apply/financial-aid-scholarships/ Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Further progress within this classification is based on department need and work assignments requiring higher levels of skills and knowledge. Reference the Information Technology Series Introduction for level definitions. Required Qualifications Experience/Education Demonstrated ability to analyze and evaluate situations and data, make accurate recommendations on appropriate course of action, leading to the development and improvement of administrative systems. Experience in one of the following functional areas: Admissions, Records, Registration, Financial Aid, Academic Advising, Veteran’s Affairs, or related student service functions in a college or university setting. Bachelor degree in computer science, business or related field of study from an accredited university. May be substituted for work experience with school-based-software systems and/or business process analysis. Knowledge, Skills, & Abilities Knowledge of IT systems in general and experience troubleshooting basic client and software issues. Ability to contribute to the completion of broader and more complex organizational or program projects and goals. Often provides project leadership or represents the work unit on key projects within and outside the organization. Ability to analyze and address problems using reasoning and the interpretation and application of theories and principles to develop and recommend alternatives and best courses of action. Ingenuity in determining methods to achieve programmatic goals and develop and implement program policies required. Work requires coordination with individuals at all levels within the organization. As needed, acts as a representative to outside entities. As required, day-to-day program or work unit operations are overseen and lead work direction to administrative staff, including accountability for results, is provided while promoting and maintaining a team environment. Working knowledge of general practices, program, and/or administrative in higher education with basic knowledge of and ability to apply fundamental concepts. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the day to day operations of running queries and mastering job sets for applicable program (s). Ability to fully utilize Microsoft excel and other tools to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to apply consultative skills to assess user needs. Ability to organize and manage multiple complex projects and prioritize and perform work assignments effectively. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Ability to gather data and analyze complex situations accurately and adopt or recommend an effective course of action or improved business process. Experience independently researching and resolving problems. General knowledge of the principles, practices and trends in the Student Services field. Functional lead for financial aid CMS module. Experience fully utilizing Microsoft Excel and other tools to analyze data and make accurate projections using business mathematics and basic statistical techniques. Able to apply the principles and practices of technical problem solving. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to successfully pass a background check Preferred Qualifications Master’s Degree in computer science or related field of study. Thorough knowledge of university policies and procedures in Student Services. Thorough knowledge of federal, state and CSU System regulations in Financial Aid and Scholarships. Knowledge and experience working effectively with PeopleSoft, Oracle SQL, PS Query, XML, Microsoft Office, Microsoft One Note, TPC/ IP, FTP, Virtual PC, Relational Database Management Systems(RDBMS), Constituent Relationship Management Systems, and OnBase Imaging & WorkflowGeneral understanding of Microsoft Active Directory, Oracle, SQL. Experience working with PeopleSoft/CMS. Demonstrated comprehension of the principals and practice of software, databases, and imaging Experience working with computer technology systems in higher education. Documents Needed to Apply Resume and Cover Letter Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Nov 15 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Financial Aid System Analyst Classification Title: Information Technology Consultant-Career (ITC-Career) Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, November 29th @ 11:55pm PT Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Financial Aid & Scholarship Office processes over 50,000 applications annually and offers over $300M in federal, state and institutional aid to an estimated 72% of the student population. The incumbent provides a wide range of support to the day-to-day administration of these funds; such as, running necessary operational reports, sending regular student communications, analyze, troubleshoot and/or resolve service tickets via ServiceNow platform, streamline business processes and leverage technology for continuous improvement, update imaging & workflow system for new Aid Year (AY) start-up. The Financial Aid Systems Analyst understands the business process and functional needs of system modules and configurations, regular use, and data structures of the assigned PeopleSoft module; Financial Aid and Scholarships. The position serves as a campus Subject Matter Expert (SME) for the CSU’s Common Management System (CMS), the CSU version of PeopleSoft’s Campus Solutions Product. The incumbent works under the direct supervision of the Director, Financial Aid & Scholarships and supports IT-based business processes in the Financial Aid & Scholarship Office. This includes developing and maintaining knowledge of financial aid lifecycles and the various processes that support operations. Some of the functions performed in this capacity may include but is not limited to the following: Assists with detecting and identifying problems and deficiencies in Financial Aid technology systems (i.e. PeopleSoft, OnBase,) Assists in providing functional support for the financial aid modules of PeopleSoft CMS system and OnBase Image & Workflow system Writes and maintains documentation for user guides, instructor guides and procedural guides Provides support for OnBase Imaging & Workflow for the Financial Aid & Scholarship Office The incumbent acts as an interface between Information Resources & Technology (IRT) and the functional area, providing module configuration, testing coordination and support, escalating technical issues and change requests as needed. The incumbent will work closely with the Enrollment Management and Student Services (EMSS) central systems office. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range: $4,912 per month (Anticipated hiring range is at the minimum of the Classification Salary Range) CSU Classification Salary Range : $4,912 - $12,124 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday 8am - 5pm. Work hours may vary depending on department need. Department Information Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations. For more information on Financial Aid, please visit: https://www.csus.edu/apply/financial-aid-scholarships/ Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Further progress within this classification is based on department need and work assignments requiring higher levels of skills and knowledge. Reference the Information Technology Series Introduction for level definitions. Required Qualifications Experience/Education Demonstrated ability to analyze and evaluate situations and data, make accurate recommendations on appropriate course of action, leading to the development and improvement of administrative systems. Experience in one of the following functional areas: Admissions, Records, Registration, Financial Aid, Academic Advising, Veteran’s Affairs, or related student service functions in a college or university setting. Bachelor degree in computer science, business or related field of study from an accredited university. May be substituted for work experience with school-based-software systems and/or business process analysis. Knowledge, Skills, & Abilities Knowledge of IT systems in general and experience troubleshooting basic client and software issues. Ability to contribute to the completion of broader and more complex organizational or program projects and goals. Often provides project leadership or represents the work unit on key projects within and outside the organization. Ability to analyze and address problems using reasoning and the interpretation and application of theories and principles to develop and recommend alternatives and best courses of action. Ingenuity in determining methods to achieve programmatic goals and develop and implement program policies required. Work requires coordination with individuals at all levels within the organization. As needed, acts as a representative to outside entities. As required, day-to-day program or work unit operations are overseen and lead work direction to administrative staff, including accountability for results, is provided while promoting and maintaining a team environment. Working knowledge of general practices, program, and/or administrative in higher education with basic knowledge of and ability to apply fundamental concepts. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the day to day operations of running queries and mastering job sets for applicable program (s). Ability to fully utilize Microsoft excel and other tools to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to apply consultative skills to assess user needs. Ability to organize and manage multiple complex projects and prioritize and perform work assignments effectively. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Ability to gather data and analyze complex situations accurately and adopt or recommend an effective course of action or improved business process. Experience independently researching and resolving problems. General knowledge of the principles, practices and trends in the Student Services field. Functional lead for financial aid CMS module. Experience fully utilizing Microsoft Excel and other tools to analyze data and make accurate projections using business mathematics and basic statistical techniques. Able to apply the principles and practices of technical problem solving. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment Ability to successfully pass a background check Preferred Qualifications Master’s Degree in computer science or related field of study. Thorough knowledge of university policies and procedures in Student Services. Thorough knowledge of federal, state and CSU System regulations in Financial Aid and Scholarships. Knowledge and experience working effectively with PeopleSoft, Oracle SQL, PS Query, XML, Microsoft Office, Microsoft One Note, TPC/ IP, FTP, Virtual PC, Relational Database Management Systems(RDBMS), Constituent Relationship Management Systems, and OnBase Imaging & WorkflowGeneral understanding of Microsoft Active Directory, Oracle, SQL. Experience working with PeopleSoft/CMS. Demonstrated comprehension of the principals and practice of software, databases, and imaging Experience working with computer technology systems in higher education. Documents Needed to Apply Resume and Cover Letter Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Nov 15 2023 Pacific Standard Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Financial Aid Analyst Classification Title: Student Services Professional IB Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, April 30th @ 11:55pm PDT Hiring Preference: Not Applicable Position Summary Under general supervision of the Assistant Director of Processing and Awarding, the Financial Aid Analyst - Student Services Professional IB performs professional student service assistance to students, parents and the general public regarding federal and state financial aid programs at Sacramento State. The incumbent performs thorough review of documentation required for and in accordance with all institutional policy and federal and state regulations. Assignments typically require the application of both knowledge and judgment in using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program or activity. This generally requires analysis of individual student needs using established guidelines, regulations, and precedents. The purpose of this work is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize effectively the knowledge, skills and abilities learned during their university careers. The incumbent is responsible for cyclical workloads comprised of verification (document review and completing needs analysis), award federal and state financial aid, monitor federal and state awards, and loan certification. The successful candidate will be able to perform in a fast-paced environment, managing multiple tasks with strict deadlines. The nature, variety and complexity of these duties requires frequent contact with students, parents, faculty and staff and the ability to interpret federal, state and program-specific rules and regulations, as well as ensure program compliance. The successful candidate will maintain knowledge of Title IV program rules and regulations, state grant requirements and institutional policies and procedures. Each staff member will develop, maintain and apply specific program area knowledge and expertise within one or more assigned program areas (ie: BIA, NCAA, PELL Grant, State Grant, Direct Loans) and be able to counsel students on University policy, when and where applicable. The Incumbent must exercise extreme discretion and adherence to regulations governing confidentiality and privacy of records (FERPA) is mandatory. The Incumbent will provide a high level of sensitivity and a professional demeanor when counseling students who are of varied age group, disability, diverse cultural and financial backgrounds often in highly stressful, emotionally charged situations. FLSA : Non-Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $4,066 per month (Anticipated hiring range is at the minimum of the Classification Salary Range) CSU Classification Salary Range : $4,066 per month - $5,752 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday 8am - 5pm. Work hours may vary depending on department need. Department Information Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations. For more information on Financial Aid, please visit: https://www.csus.edu/apply/financial-aid-scholarships/ Minimum Qualifications Knowledge and Abilities: Working knowledge of the methods and problems of organization and program management; research and interviewing techniques; principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization, procedures and activities of the specific campus to which the position is assigned; and the basic principles, practices and major trends in the Student Services field to which assigned. Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation; interpret and apply program rules and regulations; gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations; present clear and concise information orally and in written reports; and establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level job-related education may be substituted for the required experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Required Qualifications Ability to work effectively in a fast-paced environment subject to frequent change Strong interpersonal skills and the ability to provide services to a diverse student population Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment Proficiency using standard office software packages (e.g., Microsoft Office Suite) Familiarity working with school-based record/data systems/software (e.g., CMS, PeopleSoft) Ability to apply moderately complex rules, regulations and procedures Condition of Employment A background check must be satisfactorily completed post-conditional offer. Preferred Qualifications Experience advising students; either in a group or individual setting Knowledge of: (CMS) PeopleSoft, NSLDS ( National student loan data systems), COD ( Common Origination and Disbursement Systems), WebGrants, ELM (Electronic Loan Management), and Hyland OnBase Imaging System ( Or comparable Image & workflow software) Two or more years of experience working in a Financial Aid Office with direct experience performing verification and awarding student financial aid with specific Title IV programs, ie: Pell Grants, Direct Loans, or state aid such as Cal Grant) Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Apr 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 17, 2024
Working Title: Financial Aid Analyst Classification Title: Student Services Professional IB Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, April 30th @ 11:55pm PDT Hiring Preference: Not Applicable Position Summary Under general supervision of the Assistant Director of Processing and Awarding, the Financial Aid Analyst - Student Services Professional IB performs professional student service assistance to students, parents and the general public regarding federal and state financial aid programs at Sacramento State. The incumbent performs thorough review of documentation required for and in accordance with all institutional policy and federal and state regulations. Assignments typically require the application of both knowledge and judgment in using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program or activity. This generally requires analysis of individual student needs using established guidelines, regulations, and precedents. The purpose of this work is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize effectively the knowledge, skills and abilities learned during their university careers. The incumbent is responsible for cyclical workloads comprised of verification (document review and completing needs analysis), award federal and state financial aid, monitor federal and state awards, and loan certification. The successful candidate will be able to perform in a fast-paced environment, managing multiple tasks with strict deadlines. The nature, variety and complexity of these duties requires frequent contact with students, parents, faculty and staff and the ability to interpret federal, state and program-specific rules and regulations, as well as ensure program compliance. The successful candidate will maintain knowledge of Title IV program rules and regulations, state grant requirements and institutional policies and procedures. Each staff member will develop, maintain and apply specific program area knowledge and expertise within one or more assigned program areas (ie: BIA, NCAA, PELL Grant, State Grant, Direct Loans) and be able to counsel students on University policy, when and where applicable. The Incumbent must exercise extreme discretion and adherence to regulations governing confidentiality and privacy of records (FERPA) is mandatory. The Incumbent will provide a high level of sensitivity and a professional demeanor when counseling students who are of varied age group, disability, diverse cultural and financial backgrounds often in highly stressful, emotionally charged situations. FLSA : Non-Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $4,066 per month (Anticipated hiring range is at the minimum of the Classification Salary Range) CSU Classification Salary Range : $4,066 per month - $5,752 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday 8am - 5pm. Work hours may vary depending on department need. Department Information Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations. For more information on Financial Aid, please visit: https://www.csus.edu/apply/financial-aid-scholarships/ Minimum Qualifications Knowledge and Abilities: Working knowledge of the methods and problems of organization and program management; research and interviewing techniques; principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization, procedures and activities of the specific campus to which the position is assigned; and the basic principles, practices and major trends in the Student Services field to which assigned. Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation; interpret and apply program rules and regulations; gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations; present clear and concise information orally and in written reports; and establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level job-related education may be substituted for the required experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Required Qualifications Ability to work effectively in a fast-paced environment subject to frequent change Strong interpersonal skills and the ability to provide services to a diverse student population Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment Proficiency using standard office software packages (e.g., Microsoft Office Suite) Familiarity working with school-based record/data systems/software (e.g., CMS, PeopleSoft) Ability to apply moderately complex rules, regulations and procedures Condition of Employment A background check must be satisfactorily completed post-conditional offer. Preferred Qualifications Experience advising students; either in a group or individual setting Knowledge of: (CMS) PeopleSoft, NSLDS ( National student loan data systems), COD ( Common Origination and Disbursement Systems), WebGrants, ELM (Electronic Loan Management), and Hyland OnBase Imaging System ( Or comparable Image & workflow software) Two or more years of experience working in a Financial Aid Office with direct experience performing verification and awarding student financial aid with specific Title IV programs, ie: Pell Grants, Direct Loans, or state aid such as Cal Grant) Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Apr 16 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Student Administration Senior Business Systems Analyst . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $10,654 per month, commensurate with qualifications and experience. The salary range for this classification is $7,020 to $13,594 per month. Classification Analyst/Programmer - Expert Position Information The California State University, Office of the Chancellor, is seeking a Student Administration Senior Business Systems Analyst to provide functional support for CSU’s PeopleSoft Campus Solutions application. The CMS project encompasses application support and upgrade activities for 23 campuses and the CSU Chancellor’s Office and integration with other third-party/external and/or internal systems. This position currently supports the Student Financials functionality and provides back-up support for Financial Aid and other Campus Solutions modules as needed. However, specific support assignments may change at any time based on the CMS projects and priorities. Responsibilities Under the general direction of the Associate Director, Application Operations , the Student Administration Senior Business Systems Analyst will: -Coordinate program and functional specification development/testing, as well as time and cost estimates for customizations, upgrades, and other project activities. This includes coordinating discussions with module group and campus representatives. -Conduct application testing (at all levels; unit, system, and integration) to ensure quality standards are met. -Complete development as identified based on coordination with other technical SME team members. -Coordinate development efforts with designated application manager as well as other SME team members. -Undertake special projects as directed (including working with other SME teams to facilitate cross-training and coverage of all application areas). Qualifications This position requires: -This position requires a BA/BS in Computer Science or a related field or an equivalent combination of education and experience, as well as coursework or extensive experience working in the Oracle/Peoplesoft Campus Solutions application. -Seven (7) plus years of experience working with the Oracle/PeopleSoft Campus Solutions application, version 9.0 or above, with Student Financials and/or Financial Aid and at least one additional Campus Solutions module preferred. -Excellent application implementation life cycle skills, including experience developing requirements, fit/gap analysis, application configurations, functional specifications, and the ability to translate needs analysis into functional designs. -Excellent written and verbal communication skills. Strong presentation skills, excellent organizational and leadership skills, and well-developed interpersonal skills are required. -Knowledge and experience with Campus Solution’s practices and systems in a university environment and knowledge of PeopleSoft rules-based processing (e.g., Records, Advisement, Enrollment Management Services, Financial Aid processing, and/or Student Financials) are required. Application Period Priority consideration will be given to candidates who apply by May 2 , 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 19, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Student Administration Senior Business Systems Analyst . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $10,654 per month, commensurate with qualifications and experience. The salary range for this classification is $7,020 to $13,594 per month. Classification Analyst/Programmer - Expert Position Information The California State University, Office of the Chancellor, is seeking a Student Administration Senior Business Systems Analyst to provide functional support for CSU’s PeopleSoft Campus Solutions application. The CMS project encompasses application support and upgrade activities for 23 campuses and the CSU Chancellor’s Office and integration with other third-party/external and/or internal systems. This position currently supports the Student Financials functionality and provides back-up support for Financial Aid and other Campus Solutions modules as needed. However, specific support assignments may change at any time based on the CMS projects and priorities. Responsibilities Under the general direction of the Associate Director, Application Operations , the Student Administration Senior Business Systems Analyst will: -Coordinate program and functional specification development/testing, as well as time and cost estimates for customizations, upgrades, and other project activities. This includes coordinating discussions with module group and campus representatives. -Conduct application testing (at all levels; unit, system, and integration) to ensure quality standards are met. -Complete development as identified based on coordination with other technical SME team members. -Coordinate development efforts with designated application manager as well as other SME team members. -Undertake special projects as directed (including working with other SME teams to facilitate cross-training and coverage of all application areas). Qualifications This position requires: -This position requires a BA/BS in Computer Science or a related field or an equivalent combination of education and experience, as well as coursework or extensive experience working in the Oracle/Peoplesoft Campus Solutions application. -Seven (7) plus years of experience working with the Oracle/PeopleSoft Campus Solutions application, version 9.0 or above, with Student Financials and/or Financial Aid and at least one additional Campus Solutions module preferred. -Excellent application implementation life cycle skills, including experience developing requirements, fit/gap analysis, application configurations, functional specifications, and the ability to translate needs analysis into functional designs. -Excellent written and verbal communication skills. Strong presentation skills, excellent organizational and leadership skills, and well-developed interpersonal skills are required. -Knowledge and experience with Campus Solution’s practices and systems in a university environment and knowledge of PeopleSoft rules-based processing (e.g., Records, Advisement, Enrollment Management Services, Financial Aid processing, and/or Student Financials) are required. Application Period Priority consideration will be given to candidates who apply by May 2 , 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Financial Aid Business Analyst Classification Title: Administrative Analyst/Specialist - Exempt II Posting Details Note to Applicants: This position is still open and actively accepting new applications. Apply today! (Prior applicants need not re-apply.) Priority Review Date: Sunday, October 22nd @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the Director of Financial Aid & Scholarships, the Financial Aid Business Analyst is responsible for providing overall functional and coordinating technical support for financial aid records module. The incumbent serves as the systems primary resource for bridging need between Operations and Systems to successfully implement regulatory changes for all federal, state and institutional requirements necessary for the administration of financial aid. The incumbent will manage the on-going efforts to ensure System documentation aligns with Operational policies and procedures and in compliance with federal, state, and institutional requirements. This position is responsible for identifying and monitoring trends in the financial aid regulatory environment, analyzing impact and assessing system implementation needs; and working with Operational Leadership team to assess and develop implementation plan. The incumbent will serve as the CMS Module lead who understands the business processes and functional needs of Financial Aid module to guide the configurations, use and data structures. The incumbent acts as an interface between Information Resources & Technology (IRT) and the functional areas, proving guidance on module configuration, testing coordination and support, escalating technical issues and change requests, as needed. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range: $5,273 per month - $5,427 per month commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $5,273 per month - $9,537 per month Best-in-class Benefits: Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 3 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8am - 5pm. Work hours may vary depending on department need. Department Information Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations. For more information on Financial Aid, please visit: https://www.csus.edu/apply/financial-aid-scholarships/ Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications Experience: Bachelor’s degree in business or related field from an accredited university and/or equivalent training and administrative work experience Experience with business process analysis and project planning Progressively responsible experience in Title IV aid administration and/or oversight; with experience providing regulatory guidance/oversight in a higher education environment - preference given to Title IV regulatory guidance. Extensive knowledge and/or experience working with system such as CMS (PeopleSoft), COD (Common Origination and Disbursement), and Imaging software. Experience in conducting staff training on federal, state and/or institutional regulations to strengthen program compliance. Experience in setting goals, priorities and meeting established target dates. Experience independently researching and resolving problems. Experience and expertise in translating data and requirements into a coherent visual model of the business system or workflow process to bring clarity and unity among stakeholders, reveal bottlenecks that impede performance, and propose change for efficiency. Experience providing concise analysis and recommendations in regard to anticipated regulatory changes that may impact Institution and/or Office Policy and Procedures and or business operations. Knowledge/Skills/Abilities: Knowledge in and documented knowledge of higher education regulatory issues for federal, state and institutional financial aid programs. Demonstrated ability to interpret regulation and create policy and procedure documentation. Ability to carry out a variety of professionally complex assignments, exercising sound judgment when necessary. Demonstrated ability to gather data and analyze complex situations accurately and adopt or recommend an effective course of action or improved business process. Demonstrated ability to carry out a variety of professionally complex assignments, exercising sound judgment when necessary. Demonstrated ability to establish and maintain cooperative working relationships with various stakeholders. Exceptional communication skills in person, on telephone, via email or web chat; ability to maintain composure and professionalism. Ability to effectively interact with a diverse population of students, faculty, staff and the general public. Working knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Visio, and Outlook) Conditions of Employment A background check must be satisfactorily completed post-conditional offer. Preferred Qualifications At least five (5) years of experience creating and delivering training materials to a diverse audience with varied skills and abilities. Extensive knowledge and/or experience working with CMS (PeopleSoft), COD (Common Origination and Disbursement), Data Warehouse, and/or Imaging software. Documents Needed to Apply Resume and Cover Letter Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Dec 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Financial Aid Business Analyst Classification Title: Administrative Analyst/Specialist - Exempt II Posting Details Note to Applicants: This position is still open and actively accepting new applications. Apply today! (Prior applicants need not re-apply.) Priority Review Date: Sunday, October 22nd @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the Director of Financial Aid & Scholarships, the Financial Aid Business Analyst is responsible for providing overall functional and coordinating technical support for financial aid records module. The incumbent serves as the systems primary resource for bridging need between Operations and Systems to successfully implement regulatory changes for all federal, state and institutional requirements necessary for the administration of financial aid. The incumbent will manage the on-going efforts to ensure System documentation aligns with Operational policies and procedures and in compliance with federal, state, and institutional requirements. This position is responsible for identifying and monitoring trends in the financial aid regulatory environment, analyzing impact and assessing system implementation needs; and working with Operational Leadership team to assess and develop implementation plan. The incumbent will serve as the CMS Module lead who understands the business processes and functional needs of Financial Aid module to guide the configurations, use and data structures. The incumbent acts as an interface between Information Resources & Technology (IRT) and the functional areas, proving guidance on module configuration, testing coordination and support, escalating technical issues and change requests, as needed. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range: $5,273 per month - $5,427 per month commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $5,273 per month - $9,537 per month Best-in-class Benefits: Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 3 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8am - 5pm. Work hours may vary depending on department need. Department Information Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations. For more information on Financial Aid, please visit: https://www.csus.edu/apply/financial-aid-scholarships/ Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications Experience: Bachelor’s degree in business or related field from an accredited university and/or equivalent training and administrative work experience Experience with business process analysis and project planning Progressively responsible experience in Title IV aid administration and/or oversight; with experience providing regulatory guidance/oversight in a higher education environment - preference given to Title IV regulatory guidance. Extensive knowledge and/or experience working with system such as CMS (PeopleSoft), COD (Common Origination and Disbursement), and Imaging software. Experience in conducting staff training on federal, state and/or institutional regulations to strengthen program compliance. Experience in setting goals, priorities and meeting established target dates. Experience independently researching and resolving problems. Experience and expertise in translating data and requirements into a coherent visual model of the business system or workflow process to bring clarity and unity among stakeholders, reveal bottlenecks that impede performance, and propose change for efficiency. Experience providing concise analysis and recommendations in regard to anticipated regulatory changes that may impact Institution and/or Office Policy and Procedures and or business operations. Knowledge/Skills/Abilities: Knowledge in and documented knowledge of higher education regulatory issues for federal, state and institutional financial aid programs. Demonstrated ability to interpret regulation and create policy and procedure documentation. Ability to carry out a variety of professionally complex assignments, exercising sound judgment when necessary. Demonstrated ability to gather data and analyze complex situations accurately and adopt or recommend an effective course of action or improved business process. Demonstrated ability to carry out a variety of professionally complex assignments, exercising sound judgment when necessary. Demonstrated ability to establish and maintain cooperative working relationships with various stakeholders. Exceptional communication skills in person, on telephone, via email or web chat; ability to maintain composure and professionalism. Ability to effectively interact with a diverse population of students, faculty, staff and the general public. Working knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Visio, and Outlook) Conditions of Employment A background check must be satisfactorily completed post-conditional offer. Preferred Qualifications At least five (5) years of experience creating and delivering training materials to a diverse audience with varied skills and abilities. Extensive knowledge and/or experience working with CMS (PeopleSoft), COD (Common Origination and Disbursement), Data Warehouse, and/or Imaging software. Documents Needed to Apply Resume and Cover Letter Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Dec 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Licenses or Certifications: None. Notes to Applicants Position Overview: The IT Business System Analyst Sr. will be responsible for assisting with the My ATX Water program including managing project related processes and program maintenance. The person in this role with be responsible for extensive data management and analysis. This role will be responsible for coordinating with the project contractors and holding them accountable to AW expectations. This role will work closely with internal customers, external customers, and contractors. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. If you are selected to interview: Your skill level in some of the competency areas for this job will be assessed through an analytical presentation assessment during the interview. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $37.14 - $47.35 Hours 8:00 a.m. - 5:00 p.m. Monday-Friday, with flexibility. (Hybrid) Other hours as business needs require. Job Close Date 05/08/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Glen Bell - 3907 S. Industrial Dr., Austin, TX Preferred Qualifications Experience managing or working with data analytics programs Experience performing business analysis, developing scope and identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects to ensure division business needs are understood and acceptable to all impacted areas Ability to pull and analyze data from large complex database systems using Business Intelligence systems, and integrated technologies for developing specialized reports and dashboards, monitoring data quality and identifying anomalies, reviewing and developing process improvements, and providing user training Experience with writing and executing complex SQL queries to extract data from a variety of data sources Experience leading cross-functional teams through project delivery, and ongoing operation, maintenance and field support Experience using statistical methods and analysis approaches Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals 2. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions 3. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors 4. Develop statement of work for use in requests for proposals 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems 6. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures • Knowledge of legacy and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * How many years' experience do you have managing or working with a data analytics program? 0 - 2 years 2 - 4 years 5 - 6 years 7+ years * How many years' experience do you have performing business analysis, identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects. 0 - 2 years 3 - 4 years 5 - 6 years 7+ years * How many years' experience do you have in development, business user support, and design of reports and dashboards for supporting business analysis. 0 - 2 years 3 - 4 years 5 - 6 years 7+ years * How many years of professional experience do you have developing scope and detailed requirements documents to ensure division business needs are understood and acceptable to all impacted areas? Less than 3 years 3-5 years 5-7 years 7+ years * How many years of experience do you have with writing and executing complex SQL queries to extract data from a variety of data sources. 0 - 2 years 3 - 4 years 5 - 6 years 7+ years * How many years of experience do you have leading teams through Business Intelligence integration, project delivery, and on-going operation and maintenance? Less than 3 years 3-5 years 5-7 years 7+ years * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Apr 25, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Licenses or Certifications: None. Notes to Applicants Position Overview: The IT Business System Analyst Sr. will be responsible for assisting with the My ATX Water program including managing project related processes and program maintenance. The person in this role with be responsible for extensive data management and analysis. This role will be responsible for coordinating with the project contractors and holding them accountable to AW expectations. This role will work closely with internal customers, external customers, and contractors. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. If you are selected to interview: Your skill level in some of the competency areas for this job will be assessed through an analytical presentation assessment during the interview. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $37.14 - $47.35 Hours 8:00 a.m. - 5:00 p.m. Monday-Friday, with flexibility. (Hybrid) Other hours as business needs require. Job Close Date 05/08/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Glen Bell - 3907 S. Industrial Dr., Austin, TX Preferred Qualifications Experience managing or working with data analytics programs Experience performing business analysis, developing scope and identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects to ensure division business needs are understood and acceptable to all impacted areas Ability to pull and analyze data from large complex database systems using Business Intelligence systems, and integrated technologies for developing specialized reports and dashboards, monitoring data quality and identifying anomalies, reviewing and developing process improvements, and providing user training Experience with writing and executing complex SQL queries to extract data from a variety of data sources Experience leading cross-functional teams through project delivery, and ongoing operation, maintenance and field support Experience using statistical methods and analysis approaches Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals 2. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions 3. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors 4. Develop statement of work for use in requests for proposals 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems 6. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures • Knowledge of legacy and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * How many years' experience do you have managing or working with a data analytics program? 0 - 2 years 2 - 4 years 5 - 6 years 7+ years * How many years' experience do you have performing business analysis, identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects. 0 - 2 years 3 - 4 years 5 - 6 years 7+ years * How many years' experience do you have in development, business user support, and design of reports and dashboards for supporting business analysis. 0 - 2 years 3 - 4 years 5 - 6 years 7+ years * How many years of professional experience do you have developing scope and detailed requirements documents to ensure division business needs are understood and acceptable to all impacted areas? Less than 3 years 3-5 years 5-7 years 7+ years * How many years of experience do you have with writing and executing complex SQL queries to extract data from a variety of data sources. 0 - 2 years 3 - 4 years 5 - 6 years 7+ years * How many years of experience do you have leading teams through Business Intelligence integration, project delivery, and on-going operation and maintenance? Less than 3 years 3-5 years 5-7 years 7+ years * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $4,610.00 per month to $6,556.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,610.00 per month to $5,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Enrollment Information Center (EIC) provides comprehensive services to prospective students, currently enrolled students, staff, faculty and the members of the community-at-large who are seeking information or services from the University relative to outreach, pre-admission advising, and evaluation for the purposes of admission and graduation, student records, registration and financial aid. As the EIC front desk staff, this position provides information and services pertaining to student admissions, financial aid, and registration in the lobby of the Student Administration Building. The EIC serves as the front-line, first contact for students; handling general inquiries regarding admissions, registration, records, graduation evaluations and financial aid. This position will respond to complex and in-depth inquiries regarding all areas mentioned above. The Compliance Support Analyst responsibilities of this position include helping students and families navigate the financial aid process. This includes assisting in the review process for student aid eligibility, collecting data to determine student awards, and communicating with students and their families regarding financial aid related matters. This position will also work on verification and assist in the timely administration of program compliance under the supervision of the Compliance Director. Responsibilities General Front Desk Duties : Effectively and efficiently advise current students on University policies, procedures and eligibility requirements as it relates to enrollment services, admissions, financial aid, records/registration, graduation and academic standards. Obtain information, analyze data, reason logically, and draw valid conclusions to make appropriate recommendations to students through a working knowledge of general University operations. Provide accurate, ethical, and quality initial admission, registration, graduation and financial aid advising to help students navigate through the University via phone, in-person, and through electronic communications. Serve as point-of-contact for students in working with Enrollment Management, participating in a case management operations model, so that student issues are handled to completion. Admissions: Determine admission status, next course of action and give clear and concise directions as to next steps. Initially evaluate transcripts to determine if the document will be satisfactory for meeting the deadline. Explain admission decisions and advise students as to what is needed to meet qualifications, appeals or refer students to the specialist who evaluated the transcripts. Records and Enrollment: Collect documents and review for accuracy. Advise students as to which document is appropriate for their particular need and verify accuracy of completion. Explain policies and procedures regarding University registration policies and help students register or troubleshoot areas of obstacles. Graduation: Explain policies and procedures to facilitate graduation filing. Help students who can file for graduation online or advise, based on the situation to file as non-matriculated. Verify status regarding graduation and explain the process to ensure students' understanding of the ceremony versus confirmation of degree awarded. Financial Aid: Help students, parents and staff complete tasks to facilitate the gathering of information and documents for financial aid. Explain awarding timelines and priority deadlines to students. Advise students on how to view their financial aid awards through their MYCSUEB Portal. Assist students with completing financial aid paperwork through the CampusLogic platform. Troubleshoot areas of login and incorrect document retrieval due to user error. Advise students and parents about types of acceptable documentation. When documents do not meet the financial aid specifications, a clear explanation of requirements and expectations will be explained to the students. Compliance Support Analyst: Assist in the administration of aid for special programs including but not limited to PHAP, Teaching Credential, and other non-degree programs. Gather data from reviews and assist in the administration of resolutions for issues including (but are not limited to) over awards, aggregate issues, dual enrollments, C flags, and Pell Pop, and other discrepancies that cannot be resolved through batch/system processing. Assist to ensure timely administration and coordination of Private and Plus Loans. Help with supporting timely administration and coordination of Special Circumstance Appeals as well as Verifications. Help with administration of remote learning programs such as study abroad and institutional partnerships through cross registration. Assist with phone traffic for the Financial Aid Office. Other Duties and special projects as assigned: Work with IT to ensure computers are running effectively. Ensure tidy and professional appearance of the EIC. Attend staff meetings, training sessions and Town Hall meetings as appropriate and directed. Assist with on-campus events as needed. Minimum Qualifications Experience: The equivalent of two (2) years of professional experience in one of the student services program areas or in a related field. Experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretive information through interviews. Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Required Qualifications Ability to develop, retain, interpret, and apply comprehensive knowledge of university enrollment requirements, policies, and procedures. Ability and willingness to understand, embrace, and communicate Cal State East Bay marketing messages. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to safeguard the confidentiality and security of records. Knowledge of individual counseling techniques Knowledge of student services programs outside of Planning, Enrollment Management, and Student Affairs. Ability to advise students on complex student-related matters such as disqualification and financial aid. Ability to carry-out complex assignments without detailed instructions. Ability to interact professionally and effectively--individually or in group settings--with diverse current and/or prospective students and their family members. Ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Strong organizational skills and ability to plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations. Ability to work independently. Excellent written and verbal communication skills in English. Ability to work with student information systems (at an advanced level), imaged document systems, degree audit software, instant messaging, e-mail, web-based information resources, and MS Office applications. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Mar 25 2024 Pacific Daylight Time Applications close: Jul 25 2024 Pacific Daylight Time Closing Date/Time:
Mar 26, 2024
Salary and Benefits Salary Range: $4,610.00 per month to $6,556.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,610.00 per month to $5,000.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional II About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Enrollment Information Center (EIC) provides comprehensive services to prospective students, currently enrolled students, staff, faculty and the members of the community-at-large who are seeking information or services from the University relative to outreach, pre-admission advising, and evaluation for the purposes of admission and graduation, student records, registration and financial aid. As the EIC front desk staff, this position provides information and services pertaining to student admissions, financial aid, and registration in the lobby of the Student Administration Building. The EIC serves as the front-line, first contact for students; handling general inquiries regarding admissions, registration, records, graduation evaluations and financial aid. This position will respond to complex and in-depth inquiries regarding all areas mentioned above. The Compliance Support Analyst responsibilities of this position include helping students and families navigate the financial aid process. This includes assisting in the review process for student aid eligibility, collecting data to determine student awards, and communicating with students and their families regarding financial aid related matters. This position will also work on verification and assist in the timely administration of program compliance under the supervision of the Compliance Director. Responsibilities General Front Desk Duties : Effectively and efficiently advise current students on University policies, procedures and eligibility requirements as it relates to enrollment services, admissions, financial aid, records/registration, graduation and academic standards. Obtain information, analyze data, reason logically, and draw valid conclusions to make appropriate recommendations to students through a working knowledge of general University operations. Provide accurate, ethical, and quality initial admission, registration, graduation and financial aid advising to help students navigate through the University via phone, in-person, and through electronic communications. Serve as point-of-contact for students in working with Enrollment Management, participating in a case management operations model, so that student issues are handled to completion. Admissions: Determine admission status, next course of action and give clear and concise directions as to next steps. Initially evaluate transcripts to determine if the document will be satisfactory for meeting the deadline. Explain admission decisions and advise students as to what is needed to meet qualifications, appeals or refer students to the specialist who evaluated the transcripts. Records and Enrollment: Collect documents and review for accuracy. Advise students as to which document is appropriate for their particular need and verify accuracy of completion. Explain policies and procedures regarding University registration policies and help students register or troubleshoot areas of obstacles. Graduation: Explain policies and procedures to facilitate graduation filing. Help students who can file for graduation online or advise, based on the situation to file as non-matriculated. Verify status regarding graduation and explain the process to ensure students' understanding of the ceremony versus confirmation of degree awarded. Financial Aid: Help students, parents and staff complete tasks to facilitate the gathering of information and documents for financial aid. Explain awarding timelines and priority deadlines to students. Advise students on how to view their financial aid awards through their MYCSUEB Portal. Assist students with completing financial aid paperwork through the CampusLogic platform. Troubleshoot areas of login and incorrect document retrieval due to user error. Advise students and parents about types of acceptable documentation. When documents do not meet the financial aid specifications, a clear explanation of requirements and expectations will be explained to the students. Compliance Support Analyst: Assist in the administration of aid for special programs including but not limited to PHAP, Teaching Credential, and other non-degree programs. Gather data from reviews and assist in the administration of resolutions for issues including (but are not limited to) over awards, aggregate issues, dual enrollments, C flags, and Pell Pop, and other discrepancies that cannot be resolved through batch/system processing. Assist to ensure timely administration and coordination of Private and Plus Loans. Help with supporting timely administration and coordination of Special Circumstance Appeals as well as Verifications. Help with administration of remote learning programs such as study abroad and institutional partnerships through cross registration. Assist with phone traffic for the Financial Aid Office. Other Duties and special projects as assigned: Work with IT to ensure computers are running effectively. Ensure tidy and professional appearance of the EIC. Attend staff meetings, training sessions and Town Hall meetings as appropriate and directed. Assist with on-campus events as needed. Minimum Qualifications Experience: The equivalent of two (2) years of professional experience in one of the student services program areas or in a related field. Experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretive information through interviews. Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Required Qualifications Ability to develop, retain, interpret, and apply comprehensive knowledge of university enrollment requirements, policies, and procedures. Ability and willingness to understand, embrace, and communicate Cal State East Bay marketing messages. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to safeguard the confidentiality and security of records. Knowledge of individual counseling techniques Knowledge of student services programs outside of Planning, Enrollment Management, and Student Affairs. Ability to advise students on complex student-related matters such as disqualification and financial aid. Ability to carry-out complex assignments without detailed instructions. Ability to interact professionally and effectively--individually or in group settings--with diverse current and/or prospective students and their family members. Ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Strong organizational skills and ability to plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations. Ability to work independently. Excellent written and verbal communication skills in English. Ability to work with student information systems (at an advanced level), imaged document systems, degree audit software, instant messaging, e-mail, web-based information resources, and MS Office applications. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Mar 25 2024 Pacific Daylight Time Applications close: Jul 25 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) Maritime Academy
200 Maritime Academy Drive, Vallejo, CA 94590, USA
Working Title: Travel and Student Financial Services Lead Classification Title: Administrative Analyst/Specialist-12 Month Exempt II Department Name: Financial Services Time Base: Full-time Pay Plan: 12 month Bargaining Unit: 9 (CSUEU) Employment Type: Probationary/Permanent Salary Range: Hiring salary is anticipated at $6,700 - $7,200 per month commensurate with education and experience CSU Salary Range: $5,022-$9,083 per month. Benefits: Premium benefit package includes outstanding health, dental, and vision plans; life and disability insurances; pension (CalPERS); tuition fee waiver; and 14 paid holidays per year. See our benefits website for additional information. Application Deadline: Open until filled. Position Summary: The Travel and Student Financial Services Lead is primarily responsible for the administration, and creation of plans and actions to support and achieve campus mission/objectives. The incumbent is directly involved with the process of implementing these plans and development of all procedures and processes which includes policy recommendations related to faculty, staff, student travel and financial services. About the California State University Maritime Academy: Established in 1929, California State University Maritime Academy, a campus of the California State University, is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students. Cal Maritime offers seven baccalaureate degrees in Business Administration, International Strategy and Security, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering, Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, coast guard, and naval reserve officers. Cal Maritime also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses. Major Responsibilities : Provide lead work direction, train, and monitor the work of the personnel - in the Student Financial Services, Cashier’s and Travel Office for the campus including auxiliaries. Assist the University Controller with evaluating work performance and establishing priorities and timelines for tasks. Interpret federal, state, and other agency regulations, policies, and procedures related to tuition and fees, including Federal and State travel. Review and update functional processes to ensure Cashiering and Concur CTE systems are set up to achieve desired results. Evaluate and coordinate resource needs. Design and deliver customer service initiatives for faculty, staff, students, and campus community. Communicate, problem solve and be a point of contact for a broad range of internal and external constituents on travel and student financial services. Effectively collaborate with employees at all levels to ensure an efficient and effective working environment. SAP Concur Travel & Expense (CTE) Essential Functions Maintain and update Travel Policy, as needed and in compliance with CSU and State regulations. Educate and schedule faculty, staff and students’ training on campus travel and expense policies to eliminate noncompliant activities and transactions. Work directly with the Chancellor’s Office’s IT and Lead, vendor and other CSU campus functional officers related to the configuration and timely implementation of system upgrades. Organize and lead the hands-on testing of the enhancements and/or system solutions. Oversee the review and audit of expense reports for completeness ensuring compliance with travel expense policies. Serve as primary point of contact with our contracted travel agency for web-based travel agent system (Concur) and reports available to aid in reconciling. Ensure travel account reconciliations for booked travel, campus travel credit card charges, and travel reports are timely completed to identify overdue expense reports. Responsibilities for Student Financial Services includes, but not limited to: Coordinate and provide lead direction for the various functions of the Student Financial Services Office such as, but not limited to: Interpret and apply CSU and campus fee policy to set up semester tuition and mandatory registration fee calculation and fees for housing, meals, parking, and other charges. Setup semester board and stored value plans and import student plans to Blackboard, if applicable. Research, develop and implement campus policies and procedures related to student registration, financial aid, student finance, and other related student activities. Develop internal campus workflow schedules for Student Financials related to timing of registration, billing, fee due dates, enrollment cancellation, financial aid disbursements and refunds. Provide direction and coordination with other Financial Services personnel related to cash and credit card reporting, student refunds and financial aid disbursements and refunds. Ensure proper recording of the general ledger by monitoring the reconciliation student fees, deposits and clearing accounts monthly. Establish the timely review and analysis of student fees reporting, census, student fee waivers, etc. Coordinate with the Director of Financial Aid, the timing and correct application of financial aid to student accounts. Oversee student refund processing as needed to ensure compliance with federal financial aid guidelines and act as a backup for Accounts Receivable function Maintain and enhance Cash Receipts System (CashNet), Online/Web Fee Payment Systems & delivered PS Student Financial application. Perform CASHNet system implementation, upgrade, and maintenance. Perform PeopleSoft Student Financials module implementation, upgrade, and maintenance. Perform Blackboard system implementation, upgrade, and maintenance for board plans and stored value funds for students and campus departments. Work with IT and consultants to manage file exports and transfers to/from subsystems to the general ledger. Implementation of progressive technological advances and utilization of Oracle and baseline processes. Tax reporting oversight Direct the tax recording and reporting for eligible educational payments received, or amounts billed, for qualified tuition and related expenditures and financial aid disbursements required to be filed with the 1098T Tuition Statement. Other appropriate duties as assigned. Required Qualifications: A bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications: 5 years of experience in Concur CTE administration, student financial services, travel and student accounting/financial reporting. Knowledge of fiscal policies and procedures related to administration of Travel and Student Account Financial programs. Experience with integrated financial systems, including PeopleSoft, Integration Broker, CASHNet and Blackboard, and Travel application. Ability to identify problems and troubleshoot system processes. Experience with personal computers and application software such as word processing, spreadsheet, database and electronic mail. Knowledge of University policies and procedures Hours of Work/Travel: Travel outside of normal business hours Physical, Mental and Environmental Conditions: Involves mainly sitting; walking and standing is minimal; involves lifting lightweight objects limited to 15 pounds. Background Check: Satisfactory completion of a background check (including a criminal records check and fingerprinting) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix EEO Statement: Cal Maritime is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, covered veteran status, or any other protected status. Reasonable Accommodations will be provided to applicants with qualifying disabilities who self-disclose by contacting the Benefits Coordinator at (707) 654-1146. Application Procedure: Click "APPLY NOW" to complete the Cal Maritime Online Employment Application and attach the following documents: cover letter and resume. Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed. Advertised: Feb 15 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Travel and Student Financial Services Lead Classification Title: Administrative Analyst/Specialist-12 Month Exempt II Department Name: Financial Services Time Base: Full-time Pay Plan: 12 month Bargaining Unit: 9 (CSUEU) Employment Type: Probationary/Permanent Salary Range: Hiring salary is anticipated at $6,700 - $7,200 per month commensurate with education and experience CSU Salary Range: $5,022-$9,083 per month. Benefits: Premium benefit package includes outstanding health, dental, and vision plans; life and disability insurances; pension (CalPERS); tuition fee waiver; and 14 paid holidays per year. See our benefits website for additional information. Application Deadline: Open until filled. Position Summary: The Travel and Student Financial Services Lead is primarily responsible for the administration, and creation of plans and actions to support and achieve campus mission/objectives. The incumbent is directly involved with the process of implementing these plans and development of all procedures and processes which includes policy recommendations related to faculty, staff, student travel and financial services. About the California State University Maritime Academy: Established in 1929, California State University Maritime Academy, a campus of the California State University, is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students. Cal Maritime offers seven baccalaureate degrees in Business Administration, International Strategy and Security, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering, Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, coast guard, and naval reserve officers. Cal Maritime also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses. Major Responsibilities : Provide lead work direction, train, and monitor the work of the personnel - in the Student Financial Services, Cashier’s and Travel Office for the campus including auxiliaries. Assist the University Controller with evaluating work performance and establishing priorities and timelines for tasks. Interpret federal, state, and other agency regulations, policies, and procedures related to tuition and fees, including Federal and State travel. Review and update functional processes to ensure Cashiering and Concur CTE systems are set up to achieve desired results. Evaluate and coordinate resource needs. Design and deliver customer service initiatives for faculty, staff, students, and campus community. Communicate, problem solve and be a point of contact for a broad range of internal and external constituents on travel and student financial services. Effectively collaborate with employees at all levels to ensure an efficient and effective working environment. SAP Concur Travel & Expense (CTE) Essential Functions Maintain and update Travel Policy, as needed and in compliance with CSU and State regulations. Educate and schedule faculty, staff and students’ training on campus travel and expense policies to eliminate noncompliant activities and transactions. Work directly with the Chancellor’s Office’s IT and Lead, vendor and other CSU campus functional officers related to the configuration and timely implementation of system upgrades. Organize and lead the hands-on testing of the enhancements and/or system solutions. Oversee the review and audit of expense reports for completeness ensuring compliance with travel expense policies. Serve as primary point of contact with our contracted travel agency for web-based travel agent system (Concur) and reports available to aid in reconciling. Ensure travel account reconciliations for booked travel, campus travel credit card charges, and travel reports are timely completed to identify overdue expense reports. Responsibilities for Student Financial Services includes, but not limited to: Coordinate and provide lead direction for the various functions of the Student Financial Services Office such as, but not limited to: Interpret and apply CSU and campus fee policy to set up semester tuition and mandatory registration fee calculation and fees for housing, meals, parking, and other charges. Setup semester board and stored value plans and import student plans to Blackboard, if applicable. Research, develop and implement campus policies and procedures related to student registration, financial aid, student finance, and other related student activities. Develop internal campus workflow schedules for Student Financials related to timing of registration, billing, fee due dates, enrollment cancellation, financial aid disbursements and refunds. Provide direction and coordination with other Financial Services personnel related to cash and credit card reporting, student refunds and financial aid disbursements and refunds. Ensure proper recording of the general ledger by monitoring the reconciliation student fees, deposits and clearing accounts monthly. Establish the timely review and analysis of student fees reporting, census, student fee waivers, etc. Coordinate with the Director of Financial Aid, the timing and correct application of financial aid to student accounts. Oversee student refund processing as needed to ensure compliance with federal financial aid guidelines and act as a backup for Accounts Receivable function Maintain and enhance Cash Receipts System (CashNet), Online/Web Fee Payment Systems & delivered PS Student Financial application. Perform CASHNet system implementation, upgrade, and maintenance. Perform PeopleSoft Student Financials module implementation, upgrade, and maintenance. Perform Blackboard system implementation, upgrade, and maintenance for board plans and stored value funds for students and campus departments. Work with IT and consultants to manage file exports and transfers to/from subsystems to the general ledger. Implementation of progressive technological advances and utilization of Oracle and baseline processes. Tax reporting oversight Direct the tax recording and reporting for eligible educational payments received, or amounts billed, for qualified tuition and related expenditures and financial aid disbursements required to be filed with the 1098T Tuition Statement. Other appropriate duties as assigned. Required Qualifications: A bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications: 5 years of experience in Concur CTE administration, student financial services, travel and student accounting/financial reporting. Knowledge of fiscal policies and procedures related to administration of Travel and Student Account Financial programs. Experience with integrated financial systems, including PeopleSoft, Integration Broker, CASHNet and Blackboard, and Travel application. Ability to identify problems and troubleshoot system processes. Experience with personal computers and application software such as word processing, spreadsheet, database and electronic mail. Knowledge of University policies and procedures Hours of Work/Travel: Travel outside of normal business hours Physical, Mental and Environmental Conditions: Involves mainly sitting; walking and standing is minimal; involves lifting lightweight objects limited to 15 pounds. Background Check: Satisfactory completion of a background check (including a criminal records check and fingerprinting) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix EEO Statement: Cal Maritime is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, covered veteran status, or any other protected status. Reasonable Accommodations will be provided to applicants with qualifying disabilities who self-disclose by contacting the Benefits Coordinator at (707) 654-1146. Application Procedure: Click "APPLY NOW" to complete the Cal Maritime Online Employment Application and attach the following documents: cover letter and resume. Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed. Advertised: Feb 15 2024 Pacific Standard Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under direct supervision of the Manager for Workflow and Imaging, the OnBase Developer serves as a support Analyst/Programmer to aid with application and workflow business needs analysis, technical solution design, build, and development. The OnBase Developer will also assist with application system administration and security, and support SDSU's Hyland OnBase electronic digital imaging and content management system. Using OnBase features such as document storage, Unity forms, Reporting Dashboards, Workflow, and WorkView apps, this position assists with supporting customers with full development lifecycle activities. These activities include requirements gathering and analysis, design, build, testing/training, rollout plans to customers and considerations of change management, and migration to production within OnBase and any other “source” systems that OnBase consumes data. Consideration of user experience - whether for users in an operations area that use OnBase every day or the casual users that do reviews and approvals occasionally - is a critical aspect of this position. Aiding managing stakeholder requirements and expectations is also critical, so the incumbent must have excellent communication skills and attention to detail, along with the ability to manage multiple priorities and track various projects to completion. This position provides key support for the document archival, and workflow needs of numerous campus departments, including assisting with installation and configuration of scanners and document templates. Following guidelines set forth by the Chancellor’s Office and San Diego State University, this position assists with implementation and maintenance of OnBase record retention settings and workflows to ensure compliance of applicable policy. This position will assist in supporting newly created workflows and solutions that work in conjunction with business processes happening in the student information system, HR system, or finance system. Business user consultation and production support of new processes will be a key aspect of this position. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is eligible for a partial telecommuting schedule with onsite work in San Diego. Department Summary A unit of the Information Technology Division , the mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, human resources, document management and workflow, and various other ancillary campus systems. ERP Systems provides resources and services to ensure the collection, storage, management, and accessibility of student information is accurate and timely to help facilitate the success of students, faculty, staff, and administration. The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Key Qualifications General technical knowledge of the Hyland OnBase platform and application General knowledge of OnBase Workflows and Unity Forms Understanding of and experience with technical application development lifecycle and change management 1+ years of experience in OnBase development Working knowledge of Agile/Scrum software development methodology A current OnBase Developer Certification or the ability to obtain within the first 12 months of employment. Certifications available: OnBase Certified API Developer (OCAPI), OnBase Certified System Administrator (OCSA), OnBase Certified Workflow Administrator (OCWA), OnBase Certified Workview Developer (OCWV) Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,250 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,713 - $7,149 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 20, 2024. To receive full consideration, apply by February 19, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: Feb 05 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Under direct supervision of the Manager for Workflow and Imaging, the OnBase Developer serves as a support Analyst/Programmer to aid with application and workflow business needs analysis, technical solution design, build, and development. The OnBase Developer will also assist with application system administration and security, and support SDSU's Hyland OnBase electronic digital imaging and content management system. Using OnBase features such as document storage, Unity forms, Reporting Dashboards, Workflow, and WorkView apps, this position assists with supporting customers with full development lifecycle activities. These activities include requirements gathering and analysis, design, build, testing/training, rollout plans to customers and considerations of change management, and migration to production within OnBase and any other “source” systems that OnBase consumes data. Consideration of user experience - whether for users in an operations area that use OnBase every day or the casual users that do reviews and approvals occasionally - is a critical aspect of this position. Aiding managing stakeholder requirements and expectations is also critical, so the incumbent must have excellent communication skills and attention to detail, along with the ability to manage multiple priorities and track various projects to completion. This position provides key support for the document archival, and workflow needs of numerous campus departments, including assisting with installation and configuration of scanners and document templates. Following guidelines set forth by the Chancellor’s Office and San Diego State University, this position assists with implementation and maintenance of OnBase record retention settings and workflows to ensure compliance of applicable policy. This position will assist in supporting newly created workflows and solutions that work in conjunction with business processes happening in the student information system, HR system, or finance system. Business user consultation and production support of new processes will be a key aspect of this position. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is eligible for a partial telecommuting schedule with onsite work in San Diego. Department Summary A unit of the Information Technology Division , the mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, human resources, document management and workflow, and various other ancillary campus systems. ERP Systems provides resources and services to ensure the collection, storage, management, and accessibility of student information is accurate and timely to help facilitate the success of students, faculty, staff, and administration. The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Key Qualifications General technical knowledge of the Hyland OnBase platform and application General knowledge of OnBase Workflows and Unity Forms Understanding of and experience with technical application development lifecycle and change management 1+ years of experience in OnBase development Working knowledge of Agile/Scrum software development methodology A current OnBase Developer Certification or the ability to obtain within the first 12 months of employment. Certifications available: OnBase Certified API Developer (OCAPI), OnBase Certified System Administrator (OCSA), OnBase Certified Workflow Administrator (OCWA), OnBase Certified Workview Developer (OCWV) Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,250 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,713 - $7,149 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 20, 2024. To receive full consideration, apply by February 19, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: Feb 05 2024 Pacific Standard Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under the general direction of the Manager for Workflow and Imaging, the OnBase Developer provides application and workflow business needs analysis, technical solution design, build and development, application system administration and security, and support of SDSU’s Hyland OnBase electronic digital imaging and content management system. Using OnBase features such as document storage, Unity forms, Reporting Dashboards, Workflow, and WorkView apps, this position works collaboratively and responsibly with customers to do full development lifecycle activities. This includes requirements gathering and analysis, design, build, testing/training, considerations of change management, and migration to production within OnBase and any other “source” systems that OnBase consumes data from. Consideration of user experience - whether for users in an operations area that use OnBase every day or the casual users that do reviews and approvals occasionally - is a critical aspect of this position. Understanding and managing stakeholder requirements and expectations is also critical, so the incumbent must have excellent communication skills and attention to detail, along with the ability to manage multiple priorities and track various projects to completion. This position provides key support for the document archival, and workflow needs of numerous campus departments, including the installation and configuration of scanners and document templates. Following guidelines set forth by the Chancellor’s Office and San Diego State University, this position implements and maintains OnBase record retention settings and workflows to ensure compliance of applicable policy. This position provides strong support of newly created workflows and solutions that work in conjunction with business processes happening in the student information system, HR system, or finance system. Business user consultation and production support of new processes will be a key aspect of this position. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is eligible for a partial telecommuting schedule with onsite work in San Diego. Department Summary A unit of the Information Technology Division , the mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, human resources, document management and workflow, and various other ancillary campus systems. ERP Systems provides resources and services to ensure the collection, storage, management, and accessibility of student information is accurate and timely to help facilitate the success of students, faculty, staff, and administration. The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Key Qualifications Bachelor’s degree and a minimum of 3 years of technical working experience with Hyland OnBase Expert working knowledge of the Hyland OnBase platform and application Minimum of 2 years of direct OnBase Workflow Experience Experience writing and understanding both SQL and PL/SQL to do complex data lookups and processing C#, HTML, Java, SQL, and PL-SQL Experience At least 5 years or more of application development experience in IT Working knowledge of Agile/Scrum software development methodology Microsoft SQL Server database administration experience Licenses/Certifications Required Current OnBase Developer Certifications such as any of the following: OnBase Certified API Developer (OCAPI) OnBase Certified System Administrator (OCSA) OnBase Certified Workflow Administrator (OCWA) OnBase Certified Workview Developer (OCWV) Compensation and Benefits Starting salary upon appointment is not expected to exceed $8,500 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,912 - $12,124 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 20, 2024. To receive full consideration, apply by February 19, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: Feb 05 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Under the general direction of the Manager for Workflow and Imaging, the OnBase Developer provides application and workflow business needs analysis, technical solution design, build and development, application system administration and security, and support of SDSU’s Hyland OnBase electronic digital imaging and content management system. Using OnBase features such as document storage, Unity forms, Reporting Dashboards, Workflow, and WorkView apps, this position works collaboratively and responsibly with customers to do full development lifecycle activities. This includes requirements gathering and analysis, design, build, testing/training, considerations of change management, and migration to production within OnBase and any other “source” systems that OnBase consumes data from. Consideration of user experience - whether for users in an operations area that use OnBase every day or the casual users that do reviews and approvals occasionally - is a critical aspect of this position. Understanding and managing stakeholder requirements and expectations is also critical, so the incumbent must have excellent communication skills and attention to detail, along with the ability to manage multiple priorities and track various projects to completion. This position provides key support for the document archival, and workflow needs of numerous campus departments, including the installation and configuration of scanners and document templates. Following guidelines set forth by the Chancellor’s Office and San Diego State University, this position implements and maintains OnBase record retention settings and workflows to ensure compliance of applicable policy. This position provides strong support of newly created workflows and solutions that work in conjunction with business processes happening in the student information system, HR system, or finance system. Business user consultation and production support of new processes will be a key aspect of this position. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is eligible for a partial telecommuting schedule with onsite work in San Diego. Department Summary A unit of the Information Technology Division , the mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, human resources, document management and workflow, and various other ancillary campus systems. ERP Systems provides resources and services to ensure the collection, storage, management, and accessibility of student information is accurate and timely to help facilitate the success of students, faculty, staff, and administration. The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. For more information regarding the IT Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Key Qualifications Bachelor’s degree and a minimum of 3 years of technical working experience with Hyland OnBase Expert working knowledge of the Hyland OnBase platform and application Minimum of 2 years of direct OnBase Workflow Experience Experience writing and understanding both SQL and PL/SQL to do complex data lookups and processing C#, HTML, Java, SQL, and PL-SQL Experience At least 5 years or more of application development experience in IT Working knowledge of Agile/Scrum software development methodology Microsoft SQL Server database administration experience Licenses/Certifications Required Current OnBase Developer Certifications such as any of the following: OnBase Certified API Developer (OCAPI) OnBase Certified System Administrator (OCSA) OnBase Certified Workflow Administrator (OCWA) OnBase Certified Workview Developer (OCWV) Compensation and Benefits Starting salary upon appointment is not expected to exceed $8,500 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,912 - $12,124 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 20, 2024. To receive full consideration, apply by February 19, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: Feb 05 2024 Pacific Standard Time Applications close: Closing Date/Time:
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Access and Inclusion Annual Salary Range: $99,769 -$133,026 FLSA: Non Exempt / Union Represented This position allows for up to four days of remote work. About the Office The Office of Access & Inclusion (OA&I) leads the grantmaking for legal services, and policymaking on access to justice and diversity, equity, and inclusion work at the State Bar. In 2023, OA&I, working with the Legal Services Trust Fund Commission and the Board of Trustees, distributed approximately $150 million to over 100 nonprofit legal aid organizations throughout the state. OA&I also supports various initiatives to promote and advance diversity, equity, and inclusion in the legal profession by partnering with other offices of the State Bar and external stakeholders. About the Job The State Bar of California seeks a full-time Senior Program Analyst to join its access to justice and diversity and inclusion team. Responsibilities include grants administration; maintaining important relationships with volunteers, agencies, grantees, and other stakeholders; drafting policies and procedures for public grantmaking; and developing and managing a variety of projects to advance access to the legal system and diversity, equity, and inclusion in California's legal profession. This position will require travel to visit in-person with State Bar grantees and other stakeholders. The Ideal Candidate The successful candidate will be an excellent communicator with precise writing and analytical skills; demonstrate sound judgment and attention to detail; and have strong project management and organizational skills. Because of OA&I's work with public commissions and councils, other State Bar offices, and external stakeholders, collaboration and relationship building skills are essential. Experience in legal aid, grantmaking, or policy analysis is a plus. The team values people who bring a passion for social justice, collegiality, and integrity to the workplace. Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Access and Inclusion Annual Salary Range: $99,769 -$133,026 FLSA: Non Exempt / Union Represented This position allows for up to four days of remote work. About the Office The Office of Access & Inclusion (OA&I) leads the grantmaking for legal services, and policymaking on access to justice and diversity, equity, and inclusion work at the State Bar. In 2023, OA&I, working with the Legal Services Trust Fund Commission and the Board of Trustees, distributed approximately $150 million to over 100 nonprofit legal aid organizations throughout the state. OA&I also supports various initiatives to promote and advance diversity, equity, and inclusion in the legal profession by partnering with other offices of the State Bar and external stakeholders. About the Job The State Bar of California seeks a full-time Senior Program Analyst to join its access to justice and diversity and inclusion team. Responsibilities include grants administration; maintaining important relationships with volunteers, agencies, grantees, and other stakeholders; drafting policies and procedures for public grantmaking; and developing and managing a variety of projects to advance access to the legal system and diversity, equity, and inclusion in California's legal profession. This position will require travel to visit in-person with State Bar grantees and other stakeholders. The Ideal Candidate The successful candidate will be an excellent communicator with precise writing and analytical skills; demonstrate sound judgment and attention to detail; and have strong project management and organizational skills. Because of OA&I's work with public commissions and councils, other State Bar offices, and external stakeholders, collaboration and relationship building skills are essential. Experience in legal aid, grantmaking, or policy analysis is a plus. The team values people who bring a passion for social justice, collegiality, and integrity to the workplace. Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Access and Inclusion Annual Salary Range: $99,769 -$133,026 FLSA: Non Exempt / Union Represented This position allows for up to four days of remote work. About the Office The Office of Access & Inclusion (OA&I) leads the grantmaking for legal services, and policymaking on access to justice and diversity, equity, and inclusion work at the State Bar. In 2023, OA&I, working with the Legal Services Trust Fund Commission and the Board of Trustees, distributed approximately $150 million to over 100 nonprofit legal aid organizations throughout the state. OA&I also supports various initiatives to promote and advance diversity, equity, and inclusion in the legal profession by partnering with other offices of the State Bar and external stakeholders. About the Job The State Bar of California seeks a full-time Senior Program Analyst to join its access to justice and diversity and inclusion team. Responsibilities include grants administration; maintaining important relationships with volunteers, agencies, grantees, and other stakeholders; drafting policies and procedures for public grantmaking; and developing and managing a variety of projects to advance access to the legal system and diversity, equity, and inclusion in California's legal profession. This position will require travel to visit in-person with State Bar grantees and other stakeholders. The Ideal Candidate The successful candidate will be an excellent communicator with precise writing and analytical skills; demonstrate sound judgment and attention to detail; and have strong project management and organizational skills. Because of OA&I's work with public commissions and councils, other State Bar offices, and external stakeholders, collaboration and relationship building skills are essential. Experience in legal aid, grantmaking, or policy analysis is a plus. The team values people who bring a passion for social justice, collegiality, and integrity to the workplace. Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Access and Inclusion Annual Salary Range: $99,769 -$133,026 FLSA: Non Exempt / Union Represented This position allows for up to four days of remote work. About the Office The Office of Access & Inclusion (OA&I) leads the grantmaking for legal services, and policymaking on access to justice and diversity, equity, and inclusion work at the State Bar. In 2023, OA&I, working with the Legal Services Trust Fund Commission and the Board of Trustees, distributed approximately $150 million to over 100 nonprofit legal aid organizations throughout the state. OA&I also supports various initiatives to promote and advance diversity, equity, and inclusion in the legal profession by partnering with other offices of the State Bar and external stakeholders. About the Job The State Bar of California seeks a full-time Senior Program Analyst to join its access to justice and diversity and inclusion team. Responsibilities include grants administration; maintaining important relationships with volunteers, agencies, grantees, and other stakeholders; drafting policies and procedures for public grantmaking; and developing and managing a variety of projects to advance access to the legal system and diversity, equity, and inclusion in California's legal profession. This position will require travel to visit in-person with State Bar grantees and other stakeholders. The Ideal Candidate The successful candidate will be an excellent communicator with precise writing and analytical skills; demonstrate sound judgment and attention to detail; and have strong project management and organizational skills. Because of OA&I's work with public commissions and councils, other State Bar offices, and external stakeholders, collaboration and relationship building skills are essential. Experience in legal aid, grantmaking, or policy analysis is a plus. The team values people who bring a passion for social justice, collegiality, and integrity to the workplace. Definition Under general direction, the Senior Program Analyst conducts professional-level analysis and administers programs and/or functions; performs specialty assignments and acts in a lead capacity with respect to lower level professional and support staff; and performs related work as required. Distinguishing Characteristics The Senior Program Analyst is the is the lead/advanced journey-level professional class performing advanced, specialized work of a professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and program processes. Incumbents exercise a high degree of professional judgment with considerable independence. This class may function as the lead over professional, technical and/or administrative support personnel on an ongoing or project basis. Responsibilities include project planning and the performance of high-level professional analyses and service in the division/unit to which assigned. Examples of Essential Duties Duties may include, but are not limited to the following: Provides expertise and guidance to other professional, and/or administrative staff in complex program analysis and solutions. Performs advanced research, conducts studies to determine needs, prepares reports, and recommends implementation procedures for a variety of program needs. Serves as a primary communication liaison with State Bar committees, members, financial institutions, vendors, contractors, general public, other departments and employees. Evaluates existing and alternative policies and makes recommendations toward establishment of revised policies and procedures. Performs advanced professional work in support of State Bar programs and services involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures. Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research. Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation. Provides lead direction over programs, staff or special projects, which involves assigning, reviewing and coordinating the work of staff. Trains staff in program policies, rules, regulations and procedures; assesses workloads, assigns employees as necessary to ensure the proper level of support for ongoing activities of the department. Assists with the selection, training, direction, and evaluation of staff. Implements guidelines to ensure adherence to the State Bar rules and regulations governing the administration of State Bar programs, services, and membership. Represents the State Bar at programs and functions, and responds to inquiries from board members, management, attorneys and the public. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job. Employment Standards Knowledge of: Principles of office management, budgeting, administration and supervision. Problem identification, analysis and evaluation. Problem solving and conflict resolution methods and techniques. Computer information systems, including personal computer applications, word processing and spreadsheet programs. Interviewing and investigative techniques. Principles of effective writing and verbal presentation. Coordination and operation of programs. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Personnel selection and supervisory principles, practices, and procedures. Computerized information and database recordkeeping systems. Office procedure, budget preparation and maintenance techniques. Ability to: Apply the policies and practices of a department. Understand, interpret and apply laws, rules and regulations related to assigned programs. Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. Analyze material and problems and identify solutions. Analyze problems and complaints, and identify solutions in a timely manner. Mentor, assign and prioritize work assignments of staff in support of meeting program goals. Operate modern office equipment including computer hardware, software, and internet and web-based applications. Compile data and prepare narrative and statistical reports. Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. Communicate clearly, concisely and professionally, both orally and in writing. Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. Maintain the confidentiality of information. Minimum Qualifications: Education: Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position. Experience: Minimum of three (3) years of journey-level professional experience in data collection and evaluation, research or performance or financial analysis, or grant compliance in a public sector, legal or nonprofit environment, or equivalent. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under the direction of the Director ERP Systems Functional Support & Analysis, and in collaboration with module team leads and campus constituents and partners, this technical analyst and reporting position will help configure and support the operations of my.SDSU (PeopleSoft CMS), and produce needed query (reporting) output for various business units on campus. This work will span a number of analyst and technical components that include, but are not limited to: Understanding and assisting in module configuration and maintenance Analysis of technical needs Data analysis and query Automation setup to stage files for processing or moving processed (output) files to external 3rd party systems Executing required jobs to produce data Validating data created and supporting local reporting needs Acting as an additional resource in the business unit to help with user support needs focused on my.SDSU Provide first level support to triage and troubleshoot when jobs fail to run, error, or produce unexpected results. The Technical Analyst will provide consultation and facilitate the analysis and definition of business rules, service levels, and user requirements, and work cross-functionally to solve problems, improve processes, and implement changes. This local service to the embedded functional unit will be coupled with direction from the Director to facilitate collaboration and define standards for operations to help with efficiency and coordination. The Technical Analyst will participate in recommendations of appropriate role and row level security for users based on job function and duties at the University, helping to inform business area leads (MPPs) on appropriateness of production access requested for campus users based on user populations and student groups, etc. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. This position is scheduled to work three days on campus and two days from the telecommuting site. However, the schedule may vary based on operational needs . Department Summary A unit of the Information Technology Division , the mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, and human resources. ERP Systems provides stewardship over an innovative suite of systems and tools in support of the academic mission of the university, including student admissions, enrollment, registration, and student records. ERP Systems provides resources and services to ensure the collection, storage, management, and accessibility of student information is accurate and timely to help facilitate the success of students, faculty, staff, and administration. For more information regarding the Information Technology Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques Key Qualifications Minimum of four years of complex technical business and system analysis work which includes hands-on project management experience related to software development, system integration, and application development, preferably in a highly regulated environment (education, healthcare, military, etc.) Working knowledge of PeopleSoft CMS or related ERP systems used in higher education. Working knowledge of PSQuery or other technical database languages used to create queries to pull data from an enterprise system into formats useful for technical teams. Experience providing user support Experience in the development of workflows and key progress indicators of efficiency of support. Working knowledge of higher education enrollment business processes, procedures, and systems, and/or financial aid operations, and or financial student operations Compensation and Benefits Starting salary upon appointment is not expected to exceed $7,500 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,912 - $12,124 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on January 17, 2023. To receive full consideration, apply by January 16, 2023. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu Advertised: Jan 02 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Under the direction of the Director ERP Systems Functional Support & Analysis, and in collaboration with module team leads and campus constituents and partners, this technical analyst and reporting position will help configure and support the operations of my.SDSU (PeopleSoft CMS), and produce needed query (reporting) output for various business units on campus. This work will span a number of analyst and technical components that include, but are not limited to: Understanding and assisting in module configuration and maintenance Analysis of technical needs Data analysis and query Automation setup to stage files for processing or moving processed (output) files to external 3rd party systems Executing required jobs to produce data Validating data created and supporting local reporting needs Acting as an additional resource in the business unit to help with user support needs focused on my.SDSU Provide first level support to triage and troubleshoot when jobs fail to run, error, or produce unexpected results. The Technical Analyst will provide consultation and facilitate the analysis and definition of business rules, service levels, and user requirements, and work cross-functionally to solve problems, improve processes, and implement changes. This local service to the embedded functional unit will be coupled with direction from the Director to facilitate collaboration and define standards for operations to help with efficiency and coordination. The Technical Analyst will participate in recommendations of appropriate role and row level security for users based on job function and duties at the University, helping to inform business area leads (MPPs) on appropriateness of production access requested for campus users based on user populations and student groups, etc. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. This position is scheduled to work three days on campus and two days from the telecommuting site. However, the schedule may vary based on operational needs . Department Summary A unit of the Information Technology Division , the mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, and human resources. ERP Systems provides stewardship over an innovative suite of systems and tools in support of the academic mission of the university, including student admissions, enrollment, registration, and student records. ERP Systems provides resources and services to ensure the collection, storage, management, and accessibility of student information is accurate and timely to help facilitate the success of students, faculty, staff, and administration. For more information regarding the Information Technology Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques Key Qualifications Minimum of four years of complex technical business and system analysis work which includes hands-on project management experience related to software development, system integration, and application development, preferably in a highly regulated environment (education, healthcare, military, etc.) Working knowledge of PeopleSoft CMS or related ERP systems used in higher education. Working knowledge of PSQuery or other technical database languages used to create queries to pull data from an enterprise system into formats useful for technical teams. Experience providing user support Experience in the development of workflows and key progress indicators of efficiency of support. Working knowledge of higher education enrollment business processes, procedures, and systems, and/or financial aid operations, and or financial student operations Compensation and Benefits Starting salary upon appointment is not expected to exceed $7,500 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,912 - $12,124 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on January 17, 2023. To receive full consideration, apply by January 16, 2023. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu Advertised: Jan 02 2024 Pacific Standard Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Analyst/ Programmer Anticipated Hiring Amount: $4,912 - $6,200 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT Enrollment Management & Services (EM&S) advances the educational mission of the University by providing leadership for the University's enrollment planning and management efforts. The department is responsible for providing comprehensive services and programs that promote the recruitment, matriculation, financial support and academic success of students. Specific responsibilities include: enrollment management and providing associated services to a variety of stakeholders utilizing the PeopleSoft enterprise system, supplemental software applications, and comprehensive reporting systems which support the enrollment planning process with critical data for student, academic, and financial planning. The Office of Student Systems and Operations (SSO) was formed to provide ongoing coordination and continuity between Enrollment Management & Services and the University’s central enterprise systems support teams. SSO supports EM&S administrative offices, academic departments, faculty, staff, and students in their use of PeopleSoft Campus Solutions and related student systems. SSO objectives are to maximize the benefits of PeopleSoft; interact with the university’s Division of Information Technology and other central systems support organizations; advise and alert other administrative areas on potential impacts; coordinate system usage and changes; manage system upgrades; and create, support, and maintain EM&S ancillary systems. DUTIES AND RESPONSIBILITIES Division and University Reports and Data Sets: Provide assistance and support to the Sr. Analyst Programmer. Develop proficiency in understanding student data elements and reporting tools (including PeopleSoft queries and reports). Write PeopleSoft queries as needed. Develop proficiency in data warehouse data tables. Perform data validation across a variety of key metrics. Analyze and verify reports to ensure data integrity. Create data sets for use by others. Plan, extract, generate and web-publish select university reports over a range of topics including FTES taught, FTEF by type, student/faculty ratios (SFR), major-faculty ratios (MFR), demographic profiles, and others. Develop data project specifications and seek to improve information delivery systems as well as delivery based on specified reporting schedules. Develop validated data models and reports for class schedule; faculty workload, diversity, salary, and tenure density; and instructional productivity and efficiency. Develop data models, validation methods, reporting templates, automated data delivery methods, and standard operating procedures for long-term sustainability and consistency of data and reports. Working from often vague specifications provided by users unfamiliar with the wide range of data possibilities, analyze reporting requirements, timeframe, complexity, and priority. Consult as needed to clarify requirements, supporting users with knowledge of data elements and typical reporting standards. Determine the appropriate data extraction and information delivery methodology. Meet immediate needs and leverage work to improve long-term ability to address future requests. Utilize multiple platforms in data work including (but not limited to): Oracle databases, SQL, Tableau, and Data warehouses. Dashboard development and Maintenance: Collaborate in the development of standard data models with report developers, programmers, and data architects in Institutional Research, Planning and Analytics (IRPA) and Business Intelligence. Provide knowledge transfer from other standard reporting to dashboard efforts. Make recommendations on method and source of data extraction. Coordinate with senior programmers in conversions of existing static reports to appropriate data dashboard presentations through independent and collaborative dashboard programming projects. Work with data end users to develop established and understood schedules for automated data delivery and notifications. Develop new and enhance existing dashboards utilizing the Tableau platform. Coordinate on the development of a roadmap for data dashboard development and deployment in alignment with University Strategic Plan and Academic Master Plan. Respond to dashboard maintenance requests and develop timetable and methodology for regular updates or improvements to existing dashboards. Systems Design and Support In collaboration with the Sr. Analyst Programmer analyze user system and application needs, determine and evaluate alternative solutions and approaches to meeting those needs, and select the optimal technology solution. Develop specifications and requirements for the optimal integration and implementation of systems and equipment. Design and support application programs to meet user requirements that optimize the use of available resources. Provide continual support of systems utilized by Academic Affairs including (but not limited to): Catalog and Curriculum Support (Curriculog/Acalog), Expanded Course Outlines (ECO), and other cloud/web based solutions including department websites. CSU APDB Reporting: In collaboration with Sr. Analyst Programmer, Academic Programs scheduling team and Research Analyst, support reporting of information to the CSU Academic Planning Database (APDB). For each term, collaborate in the execution of the APDB and Faculty Workload reporting processes. Generate reports from PeopleSoft, make edits to the generated flat files, ensure accuracy of the data, and submit in a timely manner an error free report that complies with the guidelines and requirements of the CSU Chancellor's Office. QUALIFICATIONS To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. The career level is broad and includes intermediate through senior-level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Master's degree in computer science, data analytics, or related field. Technical Skills: Working knowledge of student data. Functional understanding of one or more Campus Solutions modules including: Admissions, Student Records, Financial Aid, Campus Community, and/or Academic Advising. Career-level proficiency in data retrieval/presentation tools including (but not limited to): SQL, Veera software, Tableau Software, Microsoft Office software, and other dashboard tools. Career-level proficiency in report programming and SQL scripts. Web design tools such as Cascade. Programming language platforms such as .NET, Python, and/or Java. Customer Service Skills: Treats all customers (students, faculty and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision. Self-confidence and interpersonal skills. Analytical and problem solving skills Good communication (both verbal and written) skills. Planning and organizing skills. Good administration management skills. Strong listening skills. Maintains a safe work environment. Communicates with the University community in a civil manner. Demonstrated ability to work with technical and functional peers and to share knowledge is required. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $4,912 and maximum $12,124 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 24 2024 Pacific Daylight Time Applications close: May 08 2024 Pacific Daylight Time Closing Date/Time:
Apr 25, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Analyst/ Programmer Anticipated Hiring Amount: $4,912 - $6,200 per month Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT Enrollment Management & Services (EM&S) advances the educational mission of the University by providing leadership for the University's enrollment planning and management efforts. The department is responsible for providing comprehensive services and programs that promote the recruitment, matriculation, financial support and academic success of students. Specific responsibilities include: enrollment management and providing associated services to a variety of stakeholders utilizing the PeopleSoft enterprise system, supplemental software applications, and comprehensive reporting systems which support the enrollment planning process with critical data for student, academic, and financial planning. The Office of Student Systems and Operations (SSO) was formed to provide ongoing coordination and continuity between Enrollment Management & Services and the University’s central enterprise systems support teams. SSO supports EM&S administrative offices, academic departments, faculty, staff, and students in their use of PeopleSoft Campus Solutions and related student systems. SSO objectives are to maximize the benefits of PeopleSoft; interact with the university’s Division of Information Technology and other central systems support organizations; advise and alert other administrative areas on potential impacts; coordinate system usage and changes; manage system upgrades; and create, support, and maintain EM&S ancillary systems. DUTIES AND RESPONSIBILITIES Division and University Reports and Data Sets: Provide assistance and support to the Sr. Analyst Programmer. Develop proficiency in understanding student data elements and reporting tools (including PeopleSoft queries and reports). Write PeopleSoft queries as needed. Develop proficiency in data warehouse data tables. Perform data validation across a variety of key metrics. Analyze and verify reports to ensure data integrity. Create data sets for use by others. Plan, extract, generate and web-publish select university reports over a range of topics including FTES taught, FTEF by type, student/faculty ratios (SFR), major-faculty ratios (MFR), demographic profiles, and others. Develop data project specifications and seek to improve information delivery systems as well as delivery based on specified reporting schedules. Develop validated data models and reports for class schedule; faculty workload, diversity, salary, and tenure density; and instructional productivity and efficiency. Develop data models, validation methods, reporting templates, automated data delivery methods, and standard operating procedures for long-term sustainability and consistency of data and reports. Working from often vague specifications provided by users unfamiliar with the wide range of data possibilities, analyze reporting requirements, timeframe, complexity, and priority. Consult as needed to clarify requirements, supporting users with knowledge of data elements and typical reporting standards. Determine the appropriate data extraction and information delivery methodology. Meet immediate needs and leverage work to improve long-term ability to address future requests. Utilize multiple platforms in data work including (but not limited to): Oracle databases, SQL, Tableau, and Data warehouses. Dashboard development and Maintenance: Collaborate in the development of standard data models with report developers, programmers, and data architects in Institutional Research, Planning and Analytics (IRPA) and Business Intelligence. Provide knowledge transfer from other standard reporting to dashboard efforts. Make recommendations on method and source of data extraction. Coordinate with senior programmers in conversions of existing static reports to appropriate data dashboard presentations through independent and collaborative dashboard programming projects. Work with data end users to develop established and understood schedules for automated data delivery and notifications. Develop new and enhance existing dashboards utilizing the Tableau platform. Coordinate on the development of a roadmap for data dashboard development and deployment in alignment with University Strategic Plan and Academic Master Plan. Respond to dashboard maintenance requests and develop timetable and methodology for regular updates or improvements to existing dashboards. Systems Design and Support In collaboration with the Sr. Analyst Programmer analyze user system and application needs, determine and evaluate alternative solutions and approaches to meeting those needs, and select the optimal technology solution. Develop specifications and requirements for the optimal integration and implementation of systems and equipment. Design and support application programs to meet user requirements that optimize the use of available resources. Provide continual support of systems utilized by Academic Affairs including (but not limited to): Catalog and Curriculum Support (Curriculog/Acalog), Expanded Course Outlines (ECO), and other cloud/web based solutions including department websites. CSU APDB Reporting: In collaboration with Sr. Analyst Programmer, Academic Programs scheduling team and Research Analyst, support reporting of information to the CSU Academic Planning Database (APDB). For each term, collaborate in the execution of the APDB and Faculty Workload reporting processes. Generate reports from PeopleSoft, make edits to the generated flat files, ensure accuracy of the data, and submit in a timely manner an error free report that complies with the guidelines and requirements of the CSU Chancellor's Office. QUALIFICATIONS To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. The career level is broad and includes intermediate through senior-level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Master's degree in computer science, data analytics, or related field. Technical Skills: Working knowledge of student data. Functional understanding of one or more Campus Solutions modules including: Admissions, Student Records, Financial Aid, Campus Community, and/or Academic Advising. Career-level proficiency in data retrieval/presentation tools including (but not limited to): SQL, Veera software, Tableau Software, Microsoft Office software, and other dashboard tools. Career-level proficiency in report programming and SQL scripts. Web design tools such as Cascade. Programming language platforms such as .NET, Python, and/or Java. Customer Service Skills: Treats all customers (students, faculty and staff colleagues) with dignity and respect, empathy, fairness and professionalism, consistent with the university mission, values and strategic vision. Self-confidence and interpersonal skills. Analytical and problem solving skills Good communication (both verbal and written) skills. Planning and organizing skills. Good administration management skills. Strong listening skills. Maintains a safe work environment. Communicates with the University community in a civil manner. Demonstrated ability to work with technical and functional peers and to share knowledge is required. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $4,912 and maximum $12,124 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 24 2024 Pacific Daylight Time Applications close: May 08 2024 Pacific Daylight Time Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The PeopleSoft HCM Analyst/Programmer will participate in the day-to-day operations for the delivery and administration of multiple comprehensive human resource information systems. The Analyst/Programmer is responsible for maintaining a working relationship with the staff in the HR department, on campus, and with the Chancellor's Office to ensure campus support in the areas of information technology. The incumbent will need to team with IT colleagues and other departmental functions to ensure Stakeholder needs are met. Additionally, work collaboratively and under the general supervision of the Enterprise Resource Planning (ERP) team to deliver and maintain the HRIS applications used by the University. The PeopleSoft HCM Analyst/Programmer will support the Center for Human Resources department in working through the various phases of the software lifecycle to extend and maintain features and functionality of various HRIS applications. The incumbent will provide technology expertise and project skills to effectively achieve project and customer expectations. This is a key position in the department that will be involved in assisting in the transition of the department to a higher level of automation and self-service including working toward the automated internal flow of data. Following the development guidelines of the California State University Common Management Systems and established procedures for campus-specific development, the Analyst/Programmer will work jointly with the HR team to understand business requirements as well as the applications technical team to recommend and implement best practice technical solutions. In conjunction with the applications technical team, provide and/or assist with technical design and development of system modifications, extensions, and configuration of workflow. Additionally, they will review technical programming changes for software releases, upgrades, and modifications. The incumbent will also have significant involvement in the development, implementation and testing of data interface programs to other departments within the University and external vendors. The Analyst/Programmer will initiate action to identify and resolve technical problems/issues, develop mitigating steps and actions to ensure timely deliverables, ensure projects success and quality. They are responsible for researching and implementing HCM releases, maintenance packs and assisting in the development of thorough test scripts and operational procedures. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. Department Summary A unit of the Information Technology Division, the mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, and human resources. The Center for Human Resources provides comprehensive human resources support to the management and employees of San Diego State University, one of 23 campuses in the California State University system. Human resource programs include, but are not limited to, employee relations, staff training and professional development, benefits, employment and classification, payroll, salary administration, workers' compensation and disability programs, and human resource information systems. The HRIS team is responsible for supporting the overall modules within PeopleSoft HCM, maintaining employee data, providing data analysis, and supporting regulatory reporting to the HR department and to the campus community. Also, the HRIS team is responsible for supporting the Hyland Perceptive Content document imaging system to utilize multiple workflows and automation of documents ingestion. For more information regarding the IT Division, click here . For more information regarding Human Resources, click here Education and Experience To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Key Qualifications Five years technical experience in a PeopleSoft/PeopleTools environment with the ability to identify tables used in common business practices Experience using PeopleTools 8.59 or higher using App Designer, Data Mover, Oracle Database, etc. Proficiency in development using PeopleSoft Application Designer to deliver new solutions as needed Experience with software testing, data conversion, data migration, application upgrades and updates, implementation coordinator and activities Experience writing complex queries inclusive of functions and procedure calls using Query Manager, BI Publisher Query and/or SQR based upon tables being used in various components Experience using, troubleshooting, and maintaining XML Reporting, Integration Broker, Excel macro and PeopleSoft Security technology Experience providing technical support to an HR Department Compensation and Benefits Starting salary upon appointment is not expected to exceed $9,000 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,912 - $12,124 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on January 2, 2024. To receive full consideration, apply by January 1, 2023. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: Dec 11 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary The PeopleSoft HCM Analyst/Programmer will participate in the day-to-day operations for the delivery and administration of multiple comprehensive human resource information systems. The Analyst/Programmer is responsible for maintaining a working relationship with the staff in the HR department, on campus, and with the Chancellor's Office to ensure campus support in the areas of information technology. The incumbent will need to team with IT colleagues and other departmental functions to ensure Stakeholder needs are met. Additionally, work collaboratively and under the general supervision of the Enterprise Resource Planning (ERP) team to deliver and maintain the HRIS applications used by the University. The PeopleSoft HCM Analyst/Programmer will support the Center for Human Resources department in working through the various phases of the software lifecycle to extend and maintain features and functionality of various HRIS applications. The incumbent will provide technology expertise and project skills to effectively achieve project and customer expectations. This is a key position in the department that will be involved in assisting in the transition of the department to a higher level of automation and self-service including working toward the automated internal flow of data. Following the development guidelines of the California State University Common Management Systems and established procedures for campus-specific development, the Analyst/Programmer will work jointly with the HR team to understand business requirements as well as the applications technical team to recommend and implement best practice technical solutions. In conjunction with the applications technical team, provide and/or assist with technical design and development of system modifications, extensions, and configuration of workflow. Additionally, they will review technical programming changes for software releases, upgrades, and modifications. The incumbent will also have significant involvement in the development, implementation and testing of data interface programs to other departments within the University and external vendors. The Analyst/Programmer will initiate action to identify and resolve technical problems/issues, develop mitigating steps and actions to ensure timely deliverables, ensure projects success and quality. They are responsible for researching and implementing HCM releases, maintenance packs and assisting in the development of thorough test scripts and operational procedures. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. Department Summary A unit of the Information Technology Division, the mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, and human resources. The Center for Human Resources provides comprehensive human resources support to the management and employees of San Diego State University, one of 23 campuses in the California State University system. Human resource programs include, but are not limited to, employee relations, staff training and professional development, benefits, employment and classification, payroll, salary administration, workers' compensation and disability programs, and human resource information systems. The HRIS team is responsible for supporting the overall modules within PeopleSoft HCM, maintaining employee data, providing data analysis, and supporting regulatory reporting to the HR department and to the campus community. Also, the HRIS team is responsible for supporting the Hyland Perceptive Content document imaging system to utilize multiple workflows and automation of documents ingestion. For more information regarding the IT Division, click here . For more information regarding Human Resources, click here Education and Experience To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. Key Qualifications Five years technical experience in a PeopleSoft/PeopleTools environment with the ability to identify tables used in common business practices Experience using PeopleTools 8.59 or higher using App Designer, Data Mover, Oracle Database, etc. Proficiency in development using PeopleSoft Application Designer to deliver new solutions as needed Experience with software testing, data conversion, data migration, application upgrades and updates, implementation coordinator and activities Experience writing complex queries inclusive of functions and procedure calls using Query Manager, BI Publisher Query and/or SQR based upon tables being used in various components Experience using, troubleshooting, and maintaining XML Reporting, Integration Broker, Excel macro and PeopleSoft Security technology Experience providing technical support to an HR Department Compensation and Benefits Starting salary upon appointment is not expected to exceed $9,000 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,912 - $12,124 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on January 2, 2024. To receive full consideration, apply by January 1, 2023. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: Dec 11 2023 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Administrative Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/Department of Child and Adolescent Development Appointment Type Temporary. The position will end on or before March 31, 2025. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base Part-Time 0.50 FTE Work Schedule: Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $2,914.00 - $3,238.00 per month at Part-Time (0.50) $5,829.00 - $6,477.00 per month at Full-Time (1.0) Salary is commensurate with experience. Position Summary The Department of Child & Adolescent Development is within the college of Health and Social Sciences. The Administrative Analyst will report to the Principal Investigator, Dr. Linda M. Platas, of the PK-3rd Grade Integrated Teacher Preparation Program (ITPP) grant. The Administrative Analyst will set up systems and procedures to collect data for: grant reporting; tracking and reporting outreach; recruitment efforts and effectiveness; course articulation across IHEs; financial aid; candidate progress from initial contact to program completion (including ITPP time-to-completion); and program evaluation. Position Information Administration, Recruitment, & Admissions Co-lead, plan and implement regular meetings and special events for all key program personnel and stakeholders Oversee the development of recruitment materials and procedures for admissions to the PK-3rd Grade ITPP Develop presentations and workshops that effectively communicate about the PK-3rd Grade ITPP and share at community and stakeholder meetings and events Develop student case management procedures Co-lead design of websites in collaboration with Graduate College of Education (GCOE), CAD, and community colleges Serve as the primary administrative contact for the program, including higher education institution partners Use data to identify priorities and challenges for program and students Design student support systems to ensure students are receiving academic support through SF State student support services (e.g, tutoring, financial aid) Oversee data collection for recruitment and admissions Independent determination of approaches to projects and priorities Use appreciable judgment in the development of policies and procedures related to issues frequently not covered by existing policies and procedures Use appreciable ingenuity and innovation to conceive of new approaches and solutions to address complex problems and issues related to developing an ITPP Co-lead course articulation across IHEs with PI Work with PI on all aspects related to administration of the PK-3rd Grade ITPP Evaluation & Reporting Collaborate with team to ensure streamlined programming that encompasses key objectives and long term goals of the PK-3rd Grade ITPP Create program evaluation Report data, analysis, evaluation, and recommended policies, from a strategic and operational perspective, to the PI and the California Commission on Teacher Credentialing Represent CAD at community meetings with stakeholders Other Duties as assigned Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications MA in Education or related field Experience working with educators and related stakeholders in the San Francisco Bay Area Knowledge and understanding of early care and education field in SF Bay Area Knowledge and understanding of San Francisco State University policies and procedures Knowledge and experience with statistical analysis software and program evaluation Experience presenting at professional meetings and/or events Environmental/Physical/Special Ability to occasionally visit various sites and attend meetings in the Bay Area Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 21, 2024
Working Title Administrative Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/Department of Child and Adolescent Development Appointment Type Temporary. The position will end on or before March 31, 2025. Permanent status cannot be earned in this grant-funded position. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon grant funding. Time Base Part-Time 0.50 FTE Work Schedule: Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $2,914.00 - $3,238.00 per month at Part-Time (0.50) $5,829.00 - $6,477.00 per month at Full-Time (1.0) Salary is commensurate with experience. Position Summary The Department of Child & Adolescent Development is within the college of Health and Social Sciences. The Administrative Analyst will report to the Principal Investigator, Dr. Linda M. Platas, of the PK-3rd Grade Integrated Teacher Preparation Program (ITPP) grant. The Administrative Analyst will set up systems and procedures to collect data for: grant reporting; tracking and reporting outreach; recruitment efforts and effectiveness; course articulation across IHEs; financial aid; candidate progress from initial contact to program completion (including ITPP time-to-completion); and program evaluation. Position Information Administration, Recruitment, & Admissions Co-lead, plan and implement regular meetings and special events for all key program personnel and stakeholders Oversee the development of recruitment materials and procedures for admissions to the PK-3rd Grade ITPP Develop presentations and workshops that effectively communicate about the PK-3rd Grade ITPP and share at community and stakeholder meetings and events Develop student case management procedures Co-lead design of websites in collaboration with Graduate College of Education (GCOE), CAD, and community colleges Serve as the primary administrative contact for the program, including higher education institution partners Use data to identify priorities and challenges for program and students Design student support systems to ensure students are receiving academic support through SF State student support services (e.g, tutoring, financial aid) Oversee data collection for recruitment and admissions Independent determination of approaches to projects and priorities Use appreciable judgment in the development of policies and procedures related to issues frequently not covered by existing policies and procedures Use appreciable ingenuity and innovation to conceive of new approaches and solutions to address complex problems and issues related to developing an ITPP Co-lead course articulation across IHEs with PI Work with PI on all aspects related to administration of the PK-3rd Grade ITPP Evaluation & Reporting Collaborate with team to ensure streamlined programming that encompasses key objectives and long term goals of the PK-3rd Grade ITPP Create program evaluation Report data, analysis, evaluation, and recommended policies, from a strategic and operational perspective, to the PI and the California Commission on Teacher Credentialing Represent CAD at community meetings with stakeholders Other Duties as assigned Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications MA in Education or related field Experience working with educators and related stakeholders in the San Francisco Bay Area Knowledge and understanding of early care and education field in SF Bay Area Knowledge and understanding of San Francisco State University policies and procedures Knowledge and experience with statistical analysis software and program evaluation Experience presenting at professional meetings and/or events Environmental/Physical/Special Ability to occasionally visit various sites and attend meetings in the Bay Area Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under direct supervision, the ERP Systems Campus Community Technical Analyst serves as the support Analyst to assist with technical analysis, troubleshooting, and operational support of PeopleSoft Campus Solutions (student) system in use by students, staff, and student employees at San Diego State University. Responsibilities and duties include but are not limited to: Assisting with basic analysis of user and data needs and issues to determine best approach solutioning. With oversight, demonstrate ability to effectively communicate and assist in requirements gathering. Assist with day-to-day operational activities where data functional requirements come together with technical analysis to understand user needs and propose solutions. Assist in troubleshooting the use of data sharing and interfaces/integrations needed between Campus Solutions student system and other campus systems. Aid in providing technical and analytical support to operational users and work with business analysts to troubleshoot issues, test new code and maintenance packs, and help develop new proposed business processes. Learn to flowchart document business processes inclusive of proposed logic flows and technical solution documentation. Work collaboratively in partnership with the unit's functional support and analysis team of other technical analysts and report developers etc. Build and maintain working relationships with peer colleagues, management, campus business This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is eligible for partial telecommuting with onsite work in San Diego. Department Summary A unit of the Information Technology Division , the mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, human resources, document management and workflow, and various other ancillary campus systems. ERP Systems provides resources and services to ensure the collection, storage, management, and accessibility of student information is accurate and timely to help facilitate the success of students, faculty, staff, and administration. The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. For more information regarding the Information Technology Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques Key Qualifications 1+ years of technical business and system analysis work General knowledge of user support and the development of workflows and key progress indicators of efficiency of support. System analysis and hands-on project experience, preferably in a highly regulated environment (education, healthcare, military, etc.) Experience in application development and project management, preferably in higher education or other regulated industries. General knowledge of PeopleSoft CMS or related ERP systems used in Higher Education. General knowledge of PSQuery or other technical database languages used to create queries to pull data from an enterprise system into formats useful for technical team General knowledge of higher education enrollment business processes, procedures, and systems Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,250 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,713 - $7,149 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 28, 2024. To receive full consideration, apply by February 27, 2024The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: Feb 13 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Under direct supervision, the ERP Systems Campus Community Technical Analyst serves as the support Analyst to assist with technical analysis, troubleshooting, and operational support of PeopleSoft Campus Solutions (student) system in use by students, staff, and student employees at San Diego State University. Responsibilities and duties include but are not limited to: Assisting with basic analysis of user and data needs and issues to determine best approach solutioning. With oversight, demonstrate ability to effectively communicate and assist in requirements gathering. Assist with day-to-day operational activities where data functional requirements come together with technical analysis to understand user needs and propose solutions. Assist in troubleshooting the use of data sharing and interfaces/integrations needed between Campus Solutions student system and other campus systems. Aid in providing technical and analytical support to operational users and work with business analysts to troubleshoot issues, test new code and maintenance packs, and help develop new proposed business processes. Learn to flowchart document business processes inclusive of proposed logic flows and technical solution documentation. Work collaboratively in partnership with the unit's functional support and analysis team of other technical analysts and report developers etc. Build and maintain working relationships with peer colleagues, management, campus business This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is eligible for partial telecommuting with onsite work in San Diego. Department Summary A unit of the Information Technology Division , the mission of Enterprise Resource Planning (ERP) Systems is to provide vision, leadership, strategies, and services in support of the success of students, faculty, staff and administration; and contributes to the overall strategic objectives of the university and the Information Technology Division. ERP Systems provides stewardship over a complex technology infrastructure of systems and databases critical to the university's mission and operation, including student information, financial aid, financials, human resources, document management and workflow, and various other ancillary campus systems. ERP Systems provides resources and services to ensure the collection, storage, management, and accessibility of student information is accurate and timely to help facilitate the success of students, faculty, staff, and administration. The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU’s success. The IT Division includes several departments and areas with the shared mission to leverage people and technology to support SDSU’s commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University’s mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division is made up of 184 staff and 28 administrators. For more information regarding the Information Technology Division, click here . Education and Experience To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques Key Qualifications 1+ years of technical business and system analysis work General knowledge of user support and the development of workflows and key progress indicators of efficiency of support. System analysis and hands-on project experience, preferably in a highly regulated environment (education, healthcare, military, etc.) Experience in application development and project management, preferably in higher education or other regulated industries. General knowledge of PeopleSoft CMS or related ERP systems used in Higher Education. General knowledge of PSQuery or other technical database languages used to create queries to pull data from an enterprise system into formats useful for technical team General knowledge of higher education enrollment business processes, procedures, and systems Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,250 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,713 - $7,149 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 28, 2024. To receive full consideration, apply by February 27, 2024The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Jaress at tjaress@sdsu.edu . Advertised: Feb 13 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 536309; 2/21/2024 DISBURSEMENT LEAD Administrative Analyst/Specialist I One-Stop Financial Services/Disbursement Salary Range: $4,379 - $7,922/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the direction of the OSFS Director, the incumbent provides leadership and oversees the operations of the disbursement area. This includes planning, managing, and auditing the disbursement refunds of financial aid awards, processing tuition and fees and miscellaneous refunds; providing high-quality customer services to the campus community; and hiring, training, supervising, and evaluating staff and student assistants. The incumbent must adhere, implement, and maintain policies pertaining to Title IV and Title V regulations and procedures governing the activities of OSFS/Disbursements. Coordinate activities with Financial Aid and Scholarships, Registrar, Admission, Administrative Technology, ITS, and Controller's Office as needed. The incumbent is responsible for the daily operations of the One-Stop Financial Services disbursement area; prepares, audits, and disburses all financial aid awards and tuition and fee refunds; interprets, adheres, and implements Title IV of Higher Education Act of 1965 and Title V of California Code of Regulations; provides training to staff and student assistants regarding policies and procedures for financial aid disbursements and student refunds; collaborates with the different areas within OSFS, Financial Aid, Controller's Office, and other departments; promotes direct deposit of financial aid disbursements and tuition and fee refunds; reviews financial aid over-award outstanding balances on the student account for franchise tax board submission; creates the tuition and fees proration tables and adjustment calendars and publish schedules on the OSFS website; responsible for record keeping of financial disbursement refunds on a weekly basis and disseminating the information to the Budget Manager for disbursement fund drawdown; responsible for keeping track of ACH direct deposit monthly summary to the Budget and Controller's Office; responsible for keeping track of the daily refund check register amount/count for internal audit; and assists with internal and external audits. Required Qualifications & Experience : The incumbent must have a minimum of 3 years of relevant experience in higher education, including 2 years of leadership or supervisory experience. The incumbent must have PeopleSoft experience and experience handling student issues. The incumbent must have a comprehensive knowledge of financial aid policies and procedures and Title IV and Title V regulations. The incumbent must have competency in desktop software, including Microsoft Office Suite. The incumbent must have excellent communication and interpersonal skills and must posses excellent customer service skills. The incumbent must have the ability to think independently; analyze and interpret accounting and other data; and use problem-solving techniques to resolve errors and discrepancies; effectively interpret policies and procedures in written or presentation form; and exercise a high level of tact and judgment in addressing members of the campus community. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Experience with the PeopleSoft Student Administration, Common Financial Systems and Transact. Bachelor's degree from an accredited four-year college or university in business administration, accounting, finance, or a related field. Closing Date : Review of applications will begin on March 6, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Feb 21 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 536309; 2/21/2024 DISBURSEMENT LEAD Administrative Analyst/Specialist I One-Stop Financial Services/Disbursement Salary Range: $4,379 - $7,922/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under the direction of the OSFS Director, the incumbent provides leadership and oversees the operations of the disbursement area. This includes planning, managing, and auditing the disbursement refunds of financial aid awards, processing tuition and fees and miscellaneous refunds; providing high-quality customer services to the campus community; and hiring, training, supervising, and evaluating staff and student assistants. The incumbent must adhere, implement, and maintain policies pertaining to Title IV and Title V regulations and procedures governing the activities of OSFS/Disbursements. Coordinate activities with Financial Aid and Scholarships, Registrar, Admission, Administrative Technology, ITS, and Controller's Office as needed. The incumbent is responsible for the daily operations of the One-Stop Financial Services disbursement area; prepares, audits, and disburses all financial aid awards and tuition and fee refunds; interprets, adheres, and implements Title IV of Higher Education Act of 1965 and Title V of California Code of Regulations; provides training to staff and student assistants regarding policies and procedures for financial aid disbursements and student refunds; collaborates with the different areas within OSFS, Financial Aid, Controller's Office, and other departments; promotes direct deposit of financial aid disbursements and tuition and fee refunds; reviews financial aid over-award outstanding balances on the student account for franchise tax board submission; creates the tuition and fees proration tables and adjustment calendars and publish schedules on the OSFS website; responsible for record keeping of financial disbursement refunds on a weekly basis and disseminating the information to the Budget Manager for disbursement fund drawdown; responsible for keeping track of ACH direct deposit monthly summary to the Budget and Controller's Office; responsible for keeping track of the daily refund check register amount/count for internal audit; and assists with internal and external audits. Required Qualifications & Experience : The incumbent must have a minimum of 3 years of relevant experience in higher education, including 2 years of leadership or supervisory experience. The incumbent must have PeopleSoft experience and experience handling student issues. The incumbent must have a comprehensive knowledge of financial aid policies and procedures and Title IV and Title V regulations. The incumbent must have competency in desktop software, including Microsoft Office Suite. The incumbent must have excellent communication and interpersonal skills and must posses excellent customer service skills. The incumbent must have the ability to think independently; analyze and interpret accounting and other data; and use problem-solving techniques to resolve errors and discrepancies; effectively interpret policies and procedures in written or presentation form; and exercise a high level of tact and judgment in addressing members of the campus community. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Experience with the PeopleSoft Student Administration, Common Financial Systems and Transact. Bachelor's degree from an accredited four-year college or university in business administration, accounting, finance, or a related field. Closing Date : Review of applications will begin on March 6, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Feb 21 2024 Pacific Standard Time Applications close: Closing Date/Time:
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION MISSION STATEMENT The mission of the Alameda County Probation Department is to protect the public safety by providing supervision, services, support and opportunities to our clients on behalf of the people of Alameda County through quality supervision, leadership, services and effective partnerships. THE AGENCY The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. For more detailed information about the department, visit: Alameda County Probation Department . THE POSITION This series specification describes the three Deputy Probation Officer classes in the Probation Department, which, under close supervision at the lower level and under direction at the higher levels, investigate and supervise adult or juvenile defendants or court wards; assist the courts in making detention and sentencing decisions; aid in the social rehabilitation of wards and defendants, including compliance with court orders; conduct fact finding investigations of pre-employment and employee misconduct cases; represent the Probation Department in court, institutions, foster homes, and community agencies; act as a substitute for a full-time Court Officer, and in Juvenile and Adult Divisions, covers additional court calendars as directed on a part-time basis; perform intensive casework counseling; and, performs related work as required. Deputy Probation Officer III is the advanced journey-level classification in this series. While incumbents appointed to this classification perform the same full range of duties and responsibilities as those assigned at the II level, there is the further requirement for the highest degree of independent judgment and skill in the performance of assignments. Incumbents in the class of Deputy Probation Officer III may act as a lead worker for units as directed by the Department, and act as a full-time Court Officer in the adult and juvenile services division. The Deputy Probation Officer III positions are flexibly staffed with Deputy Probation Officer I and II, and positions can be filled at all three levels, except for the positions assigned to the Superior Court, which are at the Deputy Probation Officer III level only. For more information about the job classification, visit: Deputy Probation Officer III (#6115) . MINIMUM QUALIFICATIONS Education: Possession of a Bachelor’s degree from an accredited college or university. AND Either I Experience: The equivalent of four years of full-time experience in a classification equivalent to, or higher than, Deputy Probation Officer II with the Probation Department in the Alameda County classified service. OR II Experience: The equivalent of four years of professional, full-time correctional casework experience at the level of Deputy Probation Officer II in a probation, law enforcement agency, parole agency or correctional institution. Substitution: Possession of a Master’s degree in an appropriate field may be substituted for two years of the required experience. License: All candidates must possess a valid California Class “C” Motor Vehicle Operator’s license, good driving record according to DMV negligent operator guidelines and qualifications for automotive insurance. Special Requirements: All applicants must meet all minimum standards for Peace Officer under Section 1031 of the Government Code which includes: Must be at least 21 years of age at the time of appointment. Applicants are not required to be a US citizen but must be legally authorized to work in the United States under federal law. (Per SB 960) A thorough background investigation will be made of all prospective Deputy Probation Officers. A record of any felony conviction will result in disqualification. Fingerprinted for purposes of search of local, state and national fingerprint files to disclose any criminal record. Found free from any physical, emotional or mental condition which might adversely affect the exercise of the powers of an armed Peace Officer, as determined by a licensed examining authority in accordance with the California Government Code. Within the prescribed time limit after date of appointment, satisfactory completion of training for probation officers as specified by the California Board of Corrections, Peace Officer Standards and Training PC 832 and any other training required under law. Willingness to perform work requiring irregular hours, holidays and weekends. Must be willing to work all positions, locations and shifts. PHYSICAL REQUIREMENTS: Applicants must satisfactorily pass a thorough medical examination for Peace Officers and a psychological evaluation before job placement can take place. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Usual causes of crime and delinquency. Elementary psychodynamics of behavior and modes of adjustment. Interviewing techniques and effective application of interviewing. Intermediate and basic math, plus fractions, decimals, and percentages. Principles of supervision. Applicable State, Federal and local statutes, ordinances, rules, policies, standard codes, and their interrelationship. Training and learning theory techniques, including recreational activity. Principles, methods, procedures and facilities used in modern progressive correctional programs, including methods of social casework. Cultural relativity and cultural differences. Understanding of minority group cultures. Concepts and effective techniques in facilitating socio-cultural relationships. Social economic and psychological factors, forces and trends relating to crime, delinquency, and social adjustment. Social and correctional case and group work. Developmental theory and social theory relating to rehabilitation. Counseling and guidance principles and principles of normal and abnormal psychology and personality theory. Theory, principles and trends of probation work. Principles and findings of normal and abnormal psychology. Principles, techniques and trends in social and correctional case and group work. General provisions of the law relating to the legal rights and obligations of adults and juveniles. Causes, extent of crime and delinquency. Techniques and methods of investigating and supervising adult and juvenile offenders. Service of public and private agencies available to probationers. Organization and procedures of the Alameda County Probation Department. Operation of Municipal and Superior Courts. Automated Systems and its applications. Information systems and personal computers. Evidence-based probation supervision practices. Ability to: Verbally communicate, sufficient to communicate with a variety of people in various ethnic, educational and socio-economic backgrounds. Effectively apply interviewing skills, including listening skills. Speak publicly including planning and preparation of material and effective presentation, principles of group work and group dynamics. Proofread for grammar, punctuation, spelling and typographical errors. Define problems, collect information, establish facts, and draw valid conclusions to formulate recommendations and solve a wide variety of intellectual and practical problems. Write clearly, accurately and concisely, using grammatically correct English to convey ideas in written reports, letters, memoranda, etc. Read and interpret complex technical and legal documents in English, such as codes, psychological and medical documents, manuals, etc. Organize and manage a caseload. Be flexible and tolerant in adjusting to changes in workload assignments and work under the stress of meeting deadlines. Demonstrate interpersonal techniques relating to establishing rapport, tactfulness, controlling stress, gaining confidence and dealing with emotional stress. Follow oral and written instructions. Be willing to accept and follow direction. Understand one's self and have self-control in relation to self and others (self-awareness). Establish and maintain good objective working relationships with clients to determine needs in individual situations and take an effective course of action. Analyze complex emotional and behavioral disorders and carry out treatment plans. Exercise skilled judgment in the assessment and treatment of probationers, families, and dependent children. Establish effective and productive relationships with others. Access multiple information systems in order to research pertinent data. Function in an automated work environment. Effectively utilize self-defense techniques. Effectively utilize a firearm. Effectively utilize the Department’s automated systems to record entries, update case factors, access client risk and needs information and attend training to maintain proficiency with all departmental automation systems. Skill in: Restraining an individual for the purpose of arrest and/or detention and conduct related searches. Applying restraint devices such as handcuffs. Administering first aid and CPS. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THEFOLLOWING STEPS: A review of applicants' applications and supplemental questionnaires to verify possession of the minimum qualifications. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire for preliminary background screening. An oral examination which will be weighted as 100% of the candidate's final examination score. Candidates passing the oral examination will move on to the next steps of the Probation Department's selection process. All candidates must successfully complete the following (after passing oral examination): BACKGROUND INVESTIGATION includes a thorough check of police records, personal, military, and employment histories, and inquiry of persons who know you and evaluate whether you: respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and are a safe driver. After a conditional offer of employment has been accepted, appointee must successfully complete the following: PSYCHOLOGICAL EXAMINATION is given by a licensed clinician. You will be evaluated on the psychological factors related to successful performance to determine if you are presently suited for the difficult and stressful job of Juvenile Institutional Officer Associate. MEDICAL EXAMINATION- The appointee must satisfactorily complete a probationary period. Candidates must attain a qualifying rating on each portion of the examination WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 PM Thursday, May 9, 2024 Review of Minimum Qualifications: Friday, May 24, 2024 Review of Supplemental Questionnaire for Preliminary Background Screening: Friday, June 7, 2024 Oral Examination: Week of June 24, 2024 TENTATIVE SELECTION PLAN: Background Investigation Psychological Examination Medical Examination dates will vary *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Tracy Gonzalez | Human Resources Analyst Human Resource Services, County of Alameda 510-272-5085 | Email: Tracy.Gonzalez@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/9/2024 5:00:00 PM
Apr 16, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION MISSION STATEMENT The mission of the Alameda County Probation Department is to protect the public safety by providing supervision, services, support and opportunities to our clients on behalf of the people of Alameda County through quality supervision, leadership, services and effective partnerships. THE AGENCY The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. For more detailed information about the department, visit: Alameda County Probation Department . THE POSITION This series specification describes the three Deputy Probation Officer classes in the Probation Department, which, under close supervision at the lower level and under direction at the higher levels, investigate and supervise adult or juvenile defendants or court wards; assist the courts in making detention and sentencing decisions; aid in the social rehabilitation of wards and defendants, including compliance with court orders; conduct fact finding investigations of pre-employment and employee misconduct cases; represent the Probation Department in court, institutions, foster homes, and community agencies; act as a substitute for a full-time Court Officer, and in Juvenile and Adult Divisions, covers additional court calendars as directed on a part-time basis; perform intensive casework counseling; and, performs related work as required. Deputy Probation Officer III is the advanced journey-level classification in this series. While incumbents appointed to this classification perform the same full range of duties and responsibilities as those assigned at the II level, there is the further requirement for the highest degree of independent judgment and skill in the performance of assignments. Incumbents in the class of Deputy Probation Officer III may act as a lead worker for units as directed by the Department, and act as a full-time Court Officer in the adult and juvenile services division. The Deputy Probation Officer III positions are flexibly staffed with Deputy Probation Officer I and II, and positions can be filled at all three levels, except for the positions assigned to the Superior Court, which are at the Deputy Probation Officer III level only. For more information about the job classification, visit: Deputy Probation Officer III (#6115) . MINIMUM QUALIFICATIONS Education: Possession of a Bachelor’s degree from an accredited college or university. AND Either I Experience: The equivalent of four years of full-time experience in a classification equivalent to, or higher than, Deputy Probation Officer II with the Probation Department in the Alameda County classified service. OR II Experience: The equivalent of four years of professional, full-time correctional casework experience at the level of Deputy Probation Officer II in a probation, law enforcement agency, parole agency or correctional institution. Substitution: Possession of a Master’s degree in an appropriate field may be substituted for two years of the required experience. License: All candidates must possess a valid California Class “C” Motor Vehicle Operator’s license, good driving record according to DMV negligent operator guidelines and qualifications for automotive insurance. Special Requirements: All applicants must meet all minimum standards for Peace Officer under Section 1031 of the Government Code which includes: Must be at least 21 years of age at the time of appointment. Applicants are not required to be a US citizen but must be legally authorized to work in the United States under federal law. (Per SB 960) A thorough background investigation will be made of all prospective Deputy Probation Officers. A record of any felony conviction will result in disqualification. Fingerprinted for purposes of search of local, state and national fingerprint files to disclose any criminal record. Found free from any physical, emotional or mental condition which might adversely affect the exercise of the powers of an armed Peace Officer, as determined by a licensed examining authority in accordance with the California Government Code. Within the prescribed time limit after date of appointment, satisfactory completion of training for probation officers as specified by the California Board of Corrections, Peace Officer Standards and Training PC 832 and any other training required under law. Willingness to perform work requiring irregular hours, holidays and weekends. Must be willing to work all positions, locations and shifts. PHYSICAL REQUIREMENTS: Applicants must satisfactorily pass a thorough medical examination for Peace Officers and a psychological evaluation before job placement can take place. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: Usual causes of crime and delinquency. Elementary psychodynamics of behavior and modes of adjustment. Interviewing techniques and effective application of interviewing. Intermediate and basic math, plus fractions, decimals, and percentages. Principles of supervision. Applicable State, Federal and local statutes, ordinances, rules, policies, standard codes, and their interrelationship. Training and learning theory techniques, including recreational activity. Principles, methods, procedures and facilities used in modern progressive correctional programs, including methods of social casework. Cultural relativity and cultural differences. Understanding of minority group cultures. Concepts and effective techniques in facilitating socio-cultural relationships. Social economic and psychological factors, forces and trends relating to crime, delinquency, and social adjustment. Social and correctional case and group work. Developmental theory and social theory relating to rehabilitation. Counseling and guidance principles and principles of normal and abnormal psychology and personality theory. Theory, principles and trends of probation work. Principles and findings of normal and abnormal psychology. Principles, techniques and trends in social and correctional case and group work. General provisions of the law relating to the legal rights and obligations of adults and juveniles. Causes, extent of crime and delinquency. Techniques and methods of investigating and supervising adult and juvenile offenders. Service of public and private agencies available to probationers. Organization and procedures of the Alameda County Probation Department. Operation of Municipal and Superior Courts. Automated Systems and its applications. Information systems and personal computers. Evidence-based probation supervision practices. Ability to: Verbally communicate, sufficient to communicate with a variety of people in various ethnic, educational and socio-economic backgrounds. Effectively apply interviewing skills, including listening skills. Speak publicly including planning and preparation of material and effective presentation, principles of group work and group dynamics. Proofread for grammar, punctuation, spelling and typographical errors. Define problems, collect information, establish facts, and draw valid conclusions to formulate recommendations and solve a wide variety of intellectual and practical problems. Write clearly, accurately and concisely, using grammatically correct English to convey ideas in written reports, letters, memoranda, etc. Read and interpret complex technical and legal documents in English, such as codes, psychological and medical documents, manuals, etc. Organize and manage a caseload. Be flexible and tolerant in adjusting to changes in workload assignments and work under the stress of meeting deadlines. Demonstrate interpersonal techniques relating to establishing rapport, tactfulness, controlling stress, gaining confidence and dealing with emotional stress. Follow oral and written instructions. Be willing to accept and follow direction. Understand one's self and have self-control in relation to self and others (self-awareness). Establish and maintain good objective working relationships with clients to determine needs in individual situations and take an effective course of action. Analyze complex emotional and behavioral disorders and carry out treatment plans. Exercise skilled judgment in the assessment and treatment of probationers, families, and dependent children. Establish effective and productive relationships with others. Access multiple information systems in order to research pertinent data. Function in an automated work environment. Effectively utilize self-defense techniques. Effectively utilize a firearm. Effectively utilize the Department’s automated systems to record entries, update case factors, access client risk and needs information and attend training to maintain proficiency with all departmental automation systems. Skill in: Restraining an individual for the purpose of arrest and/or detention and conduct related searches. Applying restraint devices such as handcuffs. Administering first aid and CPS. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THEFOLLOWING STEPS: A review of applicants' applications and supplemental questionnaires to verify possession of the minimum qualifications. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A review of the supplemental questionnaire for preliminary background screening. An oral examination which will be weighted as 100% of the candidate's final examination score. Candidates passing the oral examination will move on to the next steps of the Probation Department's selection process. All candidates must successfully complete the following (after passing oral examination): BACKGROUND INVESTIGATION includes a thorough check of police records, personal, military, and employment histories, and inquiry of persons who know you and evaluate whether you: respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and are a safe driver. After a conditional offer of employment has been accepted, appointee must successfully complete the following: PSYCHOLOGICAL EXAMINATION is given by a licensed clinician. You will be evaluated on the psychological factors related to successful performance to determine if you are presently suited for the difficult and stressful job of Juvenile Institutional Officer Associate. MEDICAL EXAMINATION- The appointee must satisfactorily complete a probationary period. Candidates must attain a qualifying rating on each portion of the examination WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 PM Thursday, May 9, 2024 Review of Minimum Qualifications: Friday, May 24, 2024 Review of Supplemental Questionnaire for Preliminary Background Screening: Friday, June 7, 2024 Oral Examination: Week of June 24, 2024 TENTATIVE SELECTION PLAN: Background Investigation Psychological Examination Medical Examination dates will vary *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Tracy Gonzalez | Human Resources Analyst Human Resource Services, County of Alameda 510-272-5085 | Email: Tracy.Gonzalez@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 5/9/2024 5:00:00 PM