California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Management Personnel Plan (MPP II) Anticipated Hiring Amount: $7,218 - $8,167 per month (Commensurate with qualifications and experience) Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT The Career Center is an integral part of the Office of Academic Innovation (Al) in the Office of Student Success, Equity, and Innovation in the Division of Academic Affairs. The primary goal of Al is to foster and advance a culture of innovation in teaching and learning at Cal Poly Pomona and curate experiential learning opportunities for the campus community. Al is responsible for the strategic, tactical, and operational oversight of the Career Center, Center for Community Engagement, Innovation Incubator, Kellogg Honors College, Office of Undergraduate Research, Student Innovation Idea Lab, and multiple institutional-level initiatives and programs. Within Al, the Career Center's mission to lead, develop, and connect a diverse Cal Poly Pomona community in career readiness and prepare students for the future of work, human and civic engagement. The Career Center's vision is to become a leader in the future of work, human and civic engagement by creating an equity-minded career readiness model while focusing on collaboration and becoming an integral and valued part of the campus community. The Career Center focuses on reimagining student career and professional readiness and emphasizes personal, career, and professional development spanning the entire undergraduate experience. The Career Center will play a significant role in the highly visible, campus-wide initiative to cultivate students thriving inside and outside of the classroom, while preparing them for successful future careers and professional engagements. The Career Center integrates existing resources and programs and creates new initiatives that will benefit students throughout their learning journey as they prepare for meaningful post-graduation opportunities. DUTIES AND RESPONSIBILITIES Employer Engagement Leadership and Management Create a vision for a comprehensive and equity focused industry and employer engagement and connections operation in consultation with the Director of the Career Center. Oversee, supervise, and manage performance of the Learning Aligned Employment Program (LAEP) and the Employer Relations team which includes the Employer Relations & On Campus Recruiting Specialist, Employer Engagement & Events Specialist, and employer engagement student assistants. Train all direct reports on employer relations and event matters as needed. Analyze and evaluate the employer engagement operational workflow. Make recommendations for operational innovations, changes, enhancements, and other improvements. Seek and utilize ongoing feedback from on and off campus constituents for the continual growth and enhancement of employer engagement programs and services. Direct and oversee the comprehensive employer relations team portfolio of employer connections and recruiting programs, systems, and partnerships to include but not limited to: Handshake and other technology and/or external partner systems, career fairs and expos, industry meetups and employer coffee chats, employer site visits and treks in order to engage employers in the campus community and connect them with students and faculty. Lead the ongoing development and implementation of new and innovative employer engagement approaches to include collaborative strategic planning and design experiences to generate targeted and relevant recruiting strategies. Work with the Director to formulate and establish processes and procedures for position classifications, conflict resolution, and staff development. Conduct regular performance evaluations for direct reports and collaborate with the Director to provide staff professional development opportunities. Foster a strong service focused culture within the unit through understanding and sharing information about university policies and procedures as they relate to employer engagement and career readiness, keeping abreast of trends in the field and current research to develop and conduct meetings/workshops/trainings; and developing and implementing programs and services that meet the dynamic needs of students and employers. Learning Aligned Employment Program (LAEP) Oversight Administer and coordinate all aspects of the LAEP program as it relates to the Career Center, including employer development, liaison to financial aid, marketing and promotion, student program recruitment, and linkage to career readiness services and programming. Strategically build & lead relationships with local, regional, state, and national employers and deepen recruiting relationships with existing companies in Cal Poly Pomona's employer sphere to increase networking and hiring opportunities for CPP students and alumni. Collaborate with the senior leaders campus wide, including in University Advancement and Alumni Relations, to identify potential corporate and industry partnerships and development opportunities to support internship, employment, mentorship and other professional initiatives and programs. Direct comprehensive branding, communication, and outreach campaigns to effectively market employer and recruiting programs (including LAEP), systems, tools, resources and initiatives to CPP student populations. Inform and educate employers about appropriate LAEP policies and procedures related to recruitment and engagement of students. Conduct presentations on recruitment opportunities to external stakeholders and pitch corporate sponsorships and other Career Center engagement opportunities as appropriate. Collaborate with career coaching team on career programming involving employers and providing on-campus recruiting support for key employers. Maintain, track, and provide reports on all employer recruitment activities. Create a comprehensive engagement and outreach strategy to recruit eligible students into LAEP. This includes establishing relationships with specific departments on campus including, but not limited to the Disability Resource Center, Renaissance Scholars, and the Bronco Care Center. Coordinate and make recommendations for student placement with LAEP employers. Maintain focus on ensuring the placement will provide the student with opportunities to gain work experience related to their field of study, thus better positioning them to be desired candidates for jobs after graduation. Support Financial Aid with program reporting to the California Student Aid Commission, Cal Poly Pomona, and Chancellor's Office. Secondary resource (Financial Aid primary resource) for policy research, analysis, interpretation, and the application of the LAEP provisions. Back-up contact (Financial Aid primary) for the California Student Aid Commission and campus partners Technology & Data Develop innovative uses of technology systems and tools to track data, develop and assess services, and evaluate effectiveness of career interventions. Research emerging college recruitment and industry trends; integrate research into programming models. Provide Director, Career Center staff, and various campus stakeholders and departments with information related to industry and student engagement trends, recruiting programs impact, labor market trends, and statistical data regarding hiring and recruitment. Serve as the point of contact for all Handshake/Career Services Management system related issues, opportunities, and enhancement requests to ensure seamless operations. QUALIFICATIONS Bachelor's Degree. Evidence of leadership and management experience to include providing direction, support, and guidance for professional staff in a team setting. Experience working in career services or related student services program in a higher education environment. Experience working with industry and employers, and an understanding of hiring trends. Experience collaborating on university-wide policy formulation Demonstrated ability to quickly gain knowledge of and effectively apply and implement Cal Poly Pomona policies, practices, and activities of student services programs across campus and throughout the CSU system. Demonstrated ability to lead, manage, and supervise a diverse staff in a dynamic environment that requires the department and staff members to adapt to changing processes, practices, and initiatives. Demonstrated ability to engage in strategic planning to ensure most effective/efficient delivery of programs and services. Demonstrated ability to work independently, confidentially, and efficiently to carry out very complex assignments without detailed instructions, advise others individually or in groups on varied and complex matters, and determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature. Demonstrated ability to analyze and solve organizational and operational problems of one or several program areas logically, independently, and efficiently. Interpersonal and organizational skills sufficient to manage a team of professional staff. Demonstrated presentation skills and exceptional ability to communicate effectively in both written and oral form with a variety of people including students, faculty, staff, employers, parents, etc. Entrepreneurial, creative, and innovative spirit, comfort with change, ambiguity, in a fast-paced environment. Demonstrated ability to cultivate collaborative relationships with internal and external constituencies. Demonstrated ability to use technology in improving the delivery and evaluation of programs, systems and services. Preferred Qualifications Master's degree or equivalent in higher education, organizational leadership, or related discipline. Three years of experience managing staff and skilled professionals in a university or similar environment. Experience in a large, complex and diverse public higher education or similar institution. Three years or more of experience in a university environment working closely with faculty, students, staff, and university administrators. Experience managing change processes in an institutional environment similar to a university. Experience in training and development of human resources in the private or public sector. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected, and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $3,750 and maximum $11,703 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 13, 2024
Type of Appointment : Full-Time, Management Personnel Plan (MPP II) Anticipated Hiring Amount: $7,218 - $8,167 per month (Commensurate with qualifications and experience) Work Hours : Monday - Friday 8:00am-5:00pm THE DEPARTMENT The Career Center is an integral part of the Office of Academic Innovation (Al) in the Office of Student Success, Equity, and Innovation in the Division of Academic Affairs. The primary goal of Al is to foster and advance a culture of innovation in teaching and learning at Cal Poly Pomona and curate experiential learning opportunities for the campus community. Al is responsible for the strategic, tactical, and operational oversight of the Career Center, Center for Community Engagement, Innovation Incubator, Kellogg Honors College, Office of Undergraduate Research, Student Innovation Idea Lab, and multiple institutional-level initiatives and programs. Within Al, the Career Center's mission to lead, develop, and connect a diverse Cal Poly Pomona community in career readiness and prepare students for the future of work, human and civic engagement. The Career Center's vision is to become a leader in the future of work, human and civic engagement by creating an equity-minded career readiness model while focusing on collaboration and becoming an integral and valued part of the campus community. The Career Center focuses on reimagining student career and professional readiness and emphasizes personal, career, and professional development spanning the entire undergraduate experience. The Career Center will play a significant role in the highly visible, campus-wide initiative to cultivate students thriving inside and outside of the classroom, while preparing them for successful future careers and professional engagements. The Career Center integrates existing resources and programs and creates new initiatives that will benefit students throughout their learning journey as they prepare for meaningful post-graduation opportunities. DUTIES AND RESPONSIBILITIES Employer Engagement Leadership and Management Create a vision for a comprehensive and equity focused industry and employer engagement and connections operation in consultation with the Director of the Career Center. Oversee, supervise, and manage performance of the Learning Aligned Employment Program (LAEP) and the Employer Relations team which includes the Employer Relations & On Campus Recruiting Specialist, Employer Engagement & Events Specialist, and employer engagement student assistants. Train all direct reports on employer relations and event matters as needed. Analyze and evaluate the employer engagement operational workflow. Make recommendations for operational innovations, changes, enhancements, and other improvements. Seek and utilize ongoing feedback from on and off campus constituents for the continual growth and enhancement of employer engagement programs and services. Direct and oversee the comprehensive employer relations team portfolio of employer connections and recruiting programs, systems, and partnerships to include but not limited to: Handshake and other technology and/or external partner systems, career fairs and expos, industry meetups and employer coffee chats, employer site visits and treks in order to engage employers in the campus community and connect them with students and faculty. Lead the ongoing development and implementation of new and innovative employer engagement approaches to include collaborative strategic planning and design experiences to generate targeted and relevant recruiting strategies. Work with the Director to formulate and establish processes and procedures for position classifications, conflict resolution, and staff development. Conduct regular performance evaluations for direct reports and collaborate with the Director to provide staff professional development opportunities. Foster a strong service focused culture within the unit through understanding and sharing information about university policies and procedures as they relate to employer engagement and career readiness, keeping abreast of trends in the field and current research to develop and conduct meetings/workshops/trainings; and developing and implementing programs and services that meet the dynamic needs of students and employers. Learning Aligned Employment Program (LAEP) Oversight Administer and coordinate all aspects of the LAEP program as it relates to the Career Center, including employer development, liaison to financial aid, marketing and promotion, student program recruitment, and linkage to career readiness services and programming. Strategically build & lead relationships with local, regional, state, and national employers and deepen recruiting relationships with existing companies in Cal Poly Pomona's employer sphere to increase networking and hiring opportunities for CPP students and alumni. Collaborate with the senior leaders campus wide, including in University Advancement and Alumni Relations, to identify potential corporate and industry partnerships and development opportunities to support internship, employment, mentorship and other professional initiatives and programs. Direct comprehensive branding, communication, and outreach campaigns to effectively market employer and recruiting programs (including LAEP), systems, tools, resources and initiatives to CPP student populations. Inform and educate employers about appropriate LAEP policies and procedures related to recruitment and engagement of students. Conduct presentations on recruitment opportunities to external stakeholders and pitch corporate sponsorships and other Career Center engagement opportunities as appropriate. Collaborate with career coaching team on career programming involving employers and providing on-campus recruiting support for key employers. Maintain, track, and provide reports on all employer recruitment activities. Create a comprehensive engagement and outreach strategy to recruit eligible students into LAEP. This includes establishing relationships with specific departments on campus including, but not limited to the Disability Resource Center, Renaissance Scholars, and the Bronco Care Center. Coordinate and make recommendations for student placement with LAEP employers. Maintain focus on ensuring the placement will provide the student with opportunities to gain work experience related to their field of study, thus better positioning them to be desired candidates for jobs after graduation. Support Financial Aid with program reporting to the California Student Aid Commission, Cal Poly Pomona, and Chancellor's Office. Secondary resource (Financial Aid primary resource) for policy research, analysis, interpretation, and the application of the LAEP provisions. Back-up contact (Financial Aid primary) for the California Student Aid Commission and campus partners Technology & Data Develop innovative uses of technology systems and tools to track data, develop and assess services, and evaluate effectiveness of career interventions. Research emerging college recruitment and industry trends; integrate research into programming models. Provide Director, Career Center staff, and various campus stakeholders and departments with information related to industry and student engagement trends, recruiting programs impact, labor market trends, and statistical data regarding hiring and recruitment. Serve as the point of contact for all Handshake/Career Services Management system related issues, opportunities, and enhancement requests to ensure seamless operations. QUALIFICATIONS Bachelor's Degree. Evidence of leadership and management experience to include providing direction, support, and guidance for professional staff in a team setting. Experience working in career services or related student services program in a higher education environment. Experience working with industry and employers, and an understanding of hiring trends. Experience collaborating on university-wide policy formulation Demonstrated ability to quickly gain knowledge of and effectively apply and implement Cal Poly Pomona policies, practices, and activities of student services programs across campus and throughout the CSU system. Demonstrated ability to lead, manage, and supervise a diverse staff in a dynamic environment that requires the department and staff members to adapt to changing processes, practices, and initiatives. Demonstrated ability to engage in strategic planning to ensure most effective/efficient delivery of programs and services. Demonstrated ability to work independently, confidentially, and efficiently to carry out very complex assignments without detailed instructions, advise others individually or in groups on varied and complex matters, and determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature. Demonstrated ability to analyze and solve organizational and operational problems of one or several program areas logically, independently, and efficiently. Interpersonal and organizational skills sufficient to manage a team of professional staff. Demonstrated presentation skills and exceptional ability to communicate effectively in both written and oral form with a variety of people including students, faculty, staff, employers, parents, etc. Entrepreneurial, creative, and innovative spirit, comfort with change, ambiguity, in a fast-paced environment. Demonstrated ability to cultivate collaborative relationships with internal and external constituencies. Demonstrated ability to use technology in improving the delivery and evaluation of programs, systems and services. Preferred Qualifications Master's degree or equivalent in higher education, organizational leadership, or related discipline. Three years of experience managing staff and skilled professionals in a university or similar environment. Experience in a large, complex and diverse public higher education or similar institution. Three years or more of experience in a university environment working closely with faculty, students, staff, and university administrators. Experience managing change processes in an institutional environment similar to a university. Experience in training and development of human resources in the private or public sector. Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected, and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $3,750 and maximum $11,703 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment: Full-Time, Management Personnel Plan (MPP I) Anticipated Hiring Amount: $47,265 - $83,004 annually (Commensurate with qualifications and experience) Work Hours: Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date : Open Until Filled First Application Review: April 2, 2024 THE DEPARTMENT: The Office of Student Success provides leadership far multiple units focused on meeting the needs of Cal Poly Pomona's diverse student body. The Office of Student Success oversees the coordination of academic advising initiatives to achieve shared goals, and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. Student Success provides oversight far academic and student success as related to academic policies, university advising, academic-related initiatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, retroactive withdrawals, grade appeals, academic renewal, and records the completion of culminating experiences. Student Success provides oversight far University Advising, the Bronco Advising Center, Student Communication, Advising Technology, Undeclared Advising, Early Alerts Programs, Graduation Pledge Programs, the Early Start Program, the Learning Resource Center; Bronco Tutoring; First Year Experience (FYE); Science, Technology, Engineering, and Mathematics Students United to Create a Community far Engineering and Science Success (STEM SUCCESS); Reading, Advising, and Mentoring Program (RAMP); and the University Writing Center. The office of Student Success collaborates with Academic Program, Enrollment Management Services, and College leaders to support students in meeting their academic goals. DUTIES AND RESPONSIBILITIES: Advising Center Oversight Oversee the development, implementation, and ongoing assessment of the advising interventions in the Bronco Advising Center, Undeclared Advising Program, Early Support Services, e-Advising technology, Advising Professional Development, and Graduation Pledge Programs. Associate Director will be responsible for monitoring intervention management, reporting, and student progress, and working with staff to develop strategies for improvement when needed. Oversee the building and implementation of e-advising technology and advising professional development programming. In collaboration with the Exec Director, Senior Assoc. Director, and other Associate Director, oversee the design and implementation of common advising initiatives within assigned college. Initiatives include freshman and transfer orientation, mandatory advising, graduation check advising, advising for students in academic difficulty, and advising campaigns to identify students needing additional support to achieve educational goals. Foster and implement a culturally responsive framework that promotes equity- minded advising practices within their assigned teams. Implement retention initiatives based on student data and delivery outcomes. Monitor student success data (retention, graduation, academic standing, success marker completion) and develop strategies to improve student success. Use key data points from key CPP Connect tools and resources such as CPP Connect Planner and mobile app. Leverage data to make informed decisions about advising utilization, interventions, and improvements. Work with Exec. Director of University and other Student Success leadership to align services and operations so that there is one cohesive University advisement plan In collaboration with the Communication Specialist, oversee the maintenance of the university-level advising websites, videos, and social media to align with university- level information and to standardize the quality and volume of content shared with students. Partner with assigned Colleges' Associate Deans, Chairs, and Faculty Fellows to develop strategies to collaborate and offer students a cohesive advising experience from both faculty and staff advisors. Partner with Orientation Services on the advising component of orientation, including online orientation modules, LMS-based tools, advising communication, enrollment appointments, and advising tools. Participate in University and College-level committees and projects as assigned. Ensure that adequate data on academic advising and student success is collected, maintained and disseminated to the Director, Assistant Vice President and Associate Provost and other appropriate university leaders Communicate regularly with Director and Assistance Vice President about potential institutional barriers impacting student success. Develop potential solutions and collaborate with colleagues in other colleges to explore the broad application of issues and resolutions. Other duties as assigned Supervising and Support Staff In collaboration with OSS leadership, recruit, train, supervise and provide general direction to the Undeclared Advising team, the Early Support Services team, the Bronco Advising Center team, the e-Advising Technology Coordinator, and the Senior Coordinators for University Advising and the Bronco Advising Center. Engage in weekly check-ins to assess progress. In partnership with the Senior Coordinator of University Advising, develop, implement, and manage training that address staff needs but also foster diversity, inclusion, and cultural competence. Ensure that staff are utilizing key advising tools including BroncoDirect, CPP Connect scheduler, CPP Connect Planner, curriculum sheets, On Base, and others. Serve as the HEERA manager for the Student Success Ambassadors. In collaboration with the Senior Coordinator for University Advising and the College Advising Coordinators, recruit, train, supervise, and provide general support for the Ambassadors. Advising Ensures that students experience a consistent and equitable process for receiving high-quality academic advising in a supportive, efficient and timely manner. Review and resolve complicated advising cases that involve multiple colleges. Make recommendation and escalate when appropriate. Promote advising practices grounded in equity, inclusion and social justice. Candidates for the position need to be accomplished individuals with knowledge of, and experience with, student success issues in higher education, best practices in academic advising and how to evaluate them and supporting first-generation and diverse student populations. Maintain excellent working knowledge of university policies, academic regulations and degree requirements. QUALIFICATIONS: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling and advising practice, higher education policy and processes, and leadership. 5 years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, in analysis and resolution of complex student services problems, and in developing, implementing, and navigating complex advising and student success policies and procedures. Thorough knowledge of advising and student success-related policies, procedures, and practices. Knowledge of leadership principles and practices including organizational, personnel and fiscal management; ability to collect, analyze and leverage data to drive decision-making, general knowledge of advanced statistical and research methods, ability to generate reports and synthesize information to provide actionable recommendations. Ability to interpret and execute policies that typically affect employees in their area; provide direction and monitor work performance; collaborate across divisions, departments, and institutions to meet students' needs. Ability to carry out very complex assignments without detailed instructions; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. PREFERRED EXPERIENCE: Experience cultivating a learning environment that is inclusive and meets the needs of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the student, community and employee populations. A master's degree in Higher Education Leadership, Student Affairs, Counseling, Clinical Psychology, Social Work or a job related field. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 20, 2024
Type of Appointment: Full-Time, Management Personnel Plan (MPP I) Anticipated Hiring Amount: $47,265 - $83,004 annually (Commensurate with qualifications and experience) Work Hours: Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date : Open Until Filled First Application Review: April 2, 2024 THE DEPARTMENT: The Office of Student Success provides leadership far multiple units focused on meeting the needs of Cal Poly Pomona's diverse student body. The Office of Student Success oversees the coordination of academic advising initiatives to achieve shared goals, and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. Student Success provides oversight far academic and student success as related to academic policies, university advising, academic-related initiatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, retroactive withdrawals, grade appeals, academic renewal, and records the completion of culminating experiences. Student Success provides oversight far University Advising, the Bronco Advising Center, Student Communication, Advising Technology, Undeclared Advising, Early Alerts Programs, Graduation Pledge Programs, the Early Start Program, the Learning Resource Center; Bronco Tutoring; First Year Experience (FYE); Science, Technology, Engineering, and Mathematics Students United to Create a Community far Engineering and Science Success (STEM SUCCESS); Reading, Advising, and Mentoring Program (RAMP); and the University Writing Center. The office of Student Success collaborates with Academic Program, Enrollment Management Services, and College leaders to support students in meeting their academic goals. DUTIES AND RESPONSIBILITIES: Advising Center Oversight Oversee the development, implementation, and ongoing assessment of the advising interventions in the Bronco Advising Center, Undeclared Advising Program, Early Support Services, e-Advising technology, Advising Professional Development, and Graduation Pledge Programs. Associate Director will be responsible for monitoring intervention management, reporting, and student progress, and working with staff to develop strategies for improvement when needed. Oversee the building and implementation of e-advising technology and advising professional development programming. In collaboration with the Exec Director, Senior Assoc. Director, and other Associate Director, oversee the design and implementation of common advising initiatives within assigned college. Initiatives include freshman and transfer orientation, mandatory advising, graduation check advising, advising for students in academic difficulty, and advising campaigns to identify students needing additional support to achieve educational goals. Foster and implement a culturally responsive framework that promotes equity- minded advising practices within their assigned teams. Implement retention initiatives based on student data and delivery outcomes. Monitor student success data (retention, graduation, academic standing, success marker completion) and develop strategies to improve student success. Use key data points from key CPP Connect tools and resources such as CPP Connect Planner and mobile app. Leverage data to make informed decisions about advising utilization, interventions, and improvements. Work with Exec. Director of University and other Student Success leadership to align services and operations so that there is one cohesive University advisement plan In collaboration with the Communication Specialist, oversee the maintenance of the university-level advising websites, videos, and social media to align with university- level information and to standardize the quality and volume of content shared with students. Partner with assigned Colleges' Associate Deans, Chairs, and Faculty Fellows to develop strategies to collaborate and offer students a cohesive advising experience from both faculty and staff advisors. Partner with Orientation Services on the advising component of orientation, including online orientation modules, LMS-based tools, advising communication, enrollment appointments, and advising tools. Participate in University and College-level committees and projects as assigned. Ensure that adequate data on academic advising and student success is collected, maintained and disseminated to the Director, Assistant Vice President and Associate Provost and other appropriate university leaders Communicate regularly with Director and Assistance Vice President about potential institutional barriers impacting student success. Develop potential solutions and collaborate with colleagues in other colleges to explore the broad application of issues and resolutions. Other duties as assigned Supervising and Support Staff In collaboration with OSS leadership, recruit, train, supervise and provide general direction to the Undeclared Advising team, the Early Support Services team, the Bronco Advising Center team, the e-Advising Technology Coordinator, and the Senior Coordinators for University Advising and the Bronco Advising Center. Engage in weekly check-ins to assess progress. In partnership with the Senior Coordinator of University Advising, develop, implement, and manage training that address staff needs but also foster diversity, inclusion, and cultural competence. Ensure that staff are utilizing key advising tools including BroncoDirect, CPP Connect scheduler, CPP Connect Planner, curriculum sheets, On Base, and others. Serve as the HEERA manager for the Student Success Ambassadors. In collaboration with the Senior Coordinator for University Advising and the College Advising Coordinators, recruit, train, supervise, and provide general support for the Ambassadors. Advising Ensures that students experience a consistent and equitable process for receiving high-quality academic advising in a supportive, efficient and timely manner. Review and resolve complicated advising cases that involve multiple colleges. Make recommendation and escalate when appropriate. Promote advising practices grounded in equity, inclusion and social justice. Candidates for the position need to be accomplished individuals with knowledge of, and experience with, student success issues in higher education, best practices in academic advising and how to evaluate them and supporting first-generation and diverse student populations. Maintain excellent working knowledge of university policies, academic regulations and degree requirements. QUALIFICATIONS: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling and advising practice, higher education policy and processes, and leadership. 5 years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, in analysis and resolution of complex student services problems, and in developing, implementing, and navigating complex advising and student success policies and procedures. Thorough knowledge of advising and student success-related policies, procedures, and practices. Knowledge of leadership principles and practices including organizational, personnel and fiscal management; ability to collect, analyze and leverage data to drive decision-making, general knowledge of advanced statistical and research methods, ability to generate reports and synthesize information to provide actionable recommendations. Ability to interpret and execute policies that typically affect employees in their area; provide direction and monitor work performance; collaborate across divisions, departments, and institutions to meet students' needs. Ability to carry out very complex assignments without detailed instructions; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. PREFERRED EXPERIENCE: Experience cultivating a learning environment that is inclusive and meets the needs of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the student, community and employee populations. A master's degree in Higher Education Leadership, Student Affairs, Counseling, Clinical Psychology, Social Work or a job related field. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: Under general supervision, this position's primary role is to recruit international students. Duties include, but are not limited to, prospective student recruitment, advisement, attending recruitment fairs/activities, organizing meetings with partner universities, and promoting CSUSB programs. Major duties and responsibilities International Student Recruitment Under the general supervision of the Director of International Admissions and Student and Financial Services, serves as the primary staff person to advise and recruit prospective international undergraduate and graduate students to CSUSB. Communicate regularly with prospective students and student leads and provide them with knowledge about CSUSB, admission requirements, application process, immigration requirements, academic majors and programs, student life, and other pertinent information. Represent the University at higher education recruitment fairs/events and meetings hosted domestically and internationally, in-person and virtually. Generate reports on leads, inquiries, applications, enrollments, and immigration on international students utilizing the CRM, SEVIS, and PeopleSoft. Generate and follow up on student leads in order to meet or exceed individual/team recruitment goals. International and domestic travel. Conduct presentations on CSUSB to prospective students, university partners, and agents. Work collaboratively with departments and staff to identify programs of interest to international students; develop relationships with faculty and staff in the graduate programs; collaborate with domestic undergraduate admissions on how to direct international prospects they may meet on the road and provide domestic leads when collected by IA. Engage in approved social media to ensure CSUSB promotion internationally. Create communication pieces for the prospect communication plan in systems such as CRM. Enter all prospect info from all recruitment events/ fairs into the CRM. Implements admit to enrollment strategy that includes virtual and onsite events. Virtual webinars for admitted students preparing for a visa interview and arrival logistics. Develop and implement engagement and yield activities with admitted international students. Recruitment Plan Development The incumbent will work closely with the Director to create and implement international student recruitment and outreach plans that lead to increased applications and enrollments to the University. Analyze and present data on international students' enrollment trends (i.e., open doors). Diversify global regions/markets and programs of interest in recruitment plans. Collaborate closely with academic departments as a part of the recruitment pipeline. Monitor recruitment travel and expenditures to create reports that evaluate recruitment effectiveness. Calculate ROI from targeted outreach events; provide creative and cost-effective ideas to increase innovation in recruitment strategies. Assisting with updating, designing, and developing marketing promotional materials via print and online. Recruitment Partner Relationship Building Maintain and expand student recruitment agent and partner relationships/networks. Communicate timely and accurately with agents and partners (via email, telephone, social media, webinars, and onsite visits) about CSUSB programs, timelines, and admissions requirements. Conduct annual agent training for all existing agents and new agent onboarding training. Conduct onsite agent training when in the country for individual counseling offices and meet with prospective students at these offices. Collaborate with EducationUSA, IDP, Apply Board (and other) counselors in virtual and in-person presentations to students, onsite visits to centers, and campus updates/training to counselors. Institution Relationship Building Maintain and update a list of community colleges and their advisors. Provide university and admission updates to the counselors via digital and onsite communication. Organize and attend community College recruitment events. Maintain and update a list of domestic high schools and their advisors. Provide university and admission updates to the counselors via digital and onsite communication. Organize and attend domestic high school recruitment events targeting the recruitment of international students at those schools. Maintain and update a list of international high schools and their advisor's visa IACAC membership. Provide University and admissions updates to the counselors via digital and onsite communication. Serve as a Designated School Official (DSO) for issuing initial l-20s, transferring l-20s, tracking visa approval rates, etc. Contribute to the collegial, effective, and efficient work environment as a team member. Support and participate in initiatives, projects, and events supporting international student enrollment and retention, such as orientation programs, International Education Week, student workshops training, and other international programming as requested. Maintain effective working relationships with a wide range of students, faculty and the general public. Other classification-related duties as assigned. Minimum Qualifications: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of professional experience.. Required Qualifications: Working knowledge of the practices, procedures and activities of the program to which assigned. General knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretative information through interviews. Reason logically. Collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multisexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts. Rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other programs or service areas Services Office. Preferred Qualifications: Master's degree in a related field. Experience in processing university admissions. Experience in living, working, or studying abroad for three months or longer. Experience in working for an international education department with students. Experience in serving as Designated School Official (DSO). Working knowledge of culture, government, and education in countries outside the U.S.A. Excellent oral and written communication skills in language(s) other than English. Experience with international student recruitment and with CRM systems such as Radius or other related software. Experience tracking student outreach efforts and linking ROI to outreach plans. Knowledge of best practices related to international student recruitment and outreach. Knowledge of and experience with CSUSB and CSU university admissions policies and procedures and Oracle/PeopleSoft. The ability to thrive in a fast-paced and dynamic environment while balancing time-sensitive tasks with attention to detail. Excellent organizational, time management, and attention to detail. Must be able to work independently, take initiative, and follow through on issues. Knowledge of SEVIS and visa policies and procedures. Flexible in working hours (time difference). Demonstrated outstanding customer/student service. Demonstrated interest and/or ability to work in a multicultural/multiethnic environment. Demonstrated experience in developing and conducting presentations. Excellent communication skills with the ability to effectively communicate and present ideas and concepts verbally and in writing to culturally diverse audiences. Experience in interpreting and ensuring compliance with policies and procedures. Demonstrated ability to maintain a high degree of confidentiality. Ability to travel domestically and internationally to support recruitment and program development and implementation. Ability to work additional hours, occasional holidays, and adjust working hours to meet recruitment needs. Compensation and Benefits: Anticipated Hiring Rate: $4,610 - $4,690 Per Month Classification Salary Range: $4,610 - $6,556 Per Month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is May 3, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact Nora Jean Fernandez, ADA Manager at Nora.Fernandez@csusb.edu Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 04 2024 Pacific Standard Time Applications close: May 03 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Job Summary: Under general supervision, this position's primary role is to recruit international students. Duties include, but are not limited to, prospective student recruitment, advisement, attending recruitment fairs/activities, organizing meetings with partner universities, and promoting CSUSB programs. Major duties and responsibilities International Student Recruitment Under the general supervision of the Director of International Admissions and Student and Financial Services, serves as the primary staff person to advise and recruit prospective international undergraduate and graduate students to CSUSB. Communicate regularly with prospective students and student leads and provide them with knowledge about CSUSB, admission requirements, application process, immigration requirements, academic majors and programs, student life, and other pertinent information. Represent the University at higher education recruitment fairs/events and meetings hosted domestically and internationally, in-person and virtually. Generate reports on leads, inquiries, applications, enrollments, and immigration on international students utilizing the CRM, SEVIS, and PeopleSoft. Generate and follow up on student leads in order to meet or exceed individual/team recruitment goals. International and domestic travel. Conduct presentations on CSUSB to prospective students, university partners, and agents. Work collaboratively with departments and staff to identify programs of interest to international students; develop relationships with faculty and staff in the graduate programs; collaborate with domestic undergraduate admissions on how to direct international prospects they may meet on the road and provide domestic leads when collected by IA. Engage in approved social media to ensure CSUSB promotion internationally. Create communication pieces for the prospect communication plan in systems such as CRM. Enter all prospect info from all recruitment events/ fairs into the CRM. Implements admit to enrollment strategy that includes virtual and onsite events. Virtual webinars for admitted students preparing for a visa interview and arrival logistics. Develop and implement engagement and yield activities with admitted international students. Recruitment Plan Development The incumbent will work closely with the Director to create and implement international student recruitment and outreach plans that lead to increased applications and enrollments to the University. Analyze and present data on international students' enrollment trends (i.e., open doors). Diversify global regions/markets and programs of interest in recruitment plans. Collaborate closely with academic departments as a part of the recruitment pipeline. Monitor recruitment travel and expenditures to create reports that evaluate recruitment effectiveness. Calculate ROI from targeted outreach events; provide creative and cost-effective ideas to increase innovation in recruitment strategies. Assisting with updating, designing, and developing marketing promotional materials via print and online. Recruitment Partner Relationship Building Maintain and expand student recruitment agent and partner relationships/networks. Communicate timely and accurately with agents and partners (via email, telephone, social media, webinars, and onsite visits) about CSUSB programs, timelines, and admissions requirements. Conduct annual agent training for all existing agents and new agent onboarding training. Conduct onsite agent training when in the country for individual counseling offices and meet with prospective students at these offices. Collaborate with EducationUSA, IDP, Apply Board (and other) counselors in virtual and in-person presentations to students, onsite visits to centers, and campus updates/training to counselors. Institution Relationship Building Maintain and update a list of community colleges and their advisors. Provide university and admission updates to the counselors via digital and onsite communication. Organize and attend community College recruitment events. Maintain and update a list of domestic high schools and their advisors. Provide university and admission updates to the counselors via digital and onsite communication. Organize and attend domestic high school recruitment events targeting the recruitment of international students at those schools. Maintain and update a list of international high schools and their advisor's visa IACAC membership. Provide University and admissions updates to the counselors via digital and onsite communication. Serve as a Designated School Official (DSO) for issuing initial l-20s, transferring l-20s, tracking visa approval rates, etc. Contribute to the collegial, effective, and efficient work environment as a team member. Support and participate in initiatives, projects, and events supporting international student enrollment and retention, such as orientation programs, International Education Week, student workshops training, and other international programming as requested. Maintain effective working relationships with a wide range of students, faculty and the general public. Other classification-related duties as assigned. Minimum Qualifications: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of professional experience.. Required Qualifications: Working knowledge of the practices, procedures and activities of the program to which assigned. General knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretative information through interviews. Reason logically. Collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multisexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts. Rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other programs or service areas Services Office. Preferred Qualifications: Master's degree in a related field. Experience in processing university admissions. Experience in living, working, or studying abroad for three months or longer. Experience in working for an international education department with students. Experience in serving as Designated School Official (DSO). Working knowledge of culture, government, and education in countries outside the U.S.A. Excellent oral and written communication skills in language(s) other than English. Experience with international student recruitment and with CRM systems such as Radius or other related software. Experience tracking student outreach efforts and linking ROI to outreach plans. Knowledge of best practices related to international student recruitment and outreach. Knowledge of and experience with CSUSB and CSU university admissions policies and procedures and Oracle/PeopleSoft. The ability to thrive in a fast-paced and dynamic environment while balancing time-sensitive tasks with attention to detail. Excellent organizational, time management, and attention to detail. Must be able to work independently, take initiative, and follow through on issues. Knowledge of SEVIS and visa policies and procedures. Flexible in working hours (time difference). Demonstrated outstanding customer/student service. Demonstrated interest and/or ability to work in a multicultural/multiethnic environment. Demonstrated experience in developing and conducting presentations. Excellent communication skills with the ability to effectively communicate and present ideas and concepts verbally and in writing to culturally diverse audiences. Experience in interpreting and ensuring compliance with policies and procedures. Demonstrated ability to maintain a high degree of confidentiality. Ability to travel domestically and internationally to support recruitment and program development and implementation. Ability to work additional hours, occasional holidays, and adjust working hours to meet recruitment needs. Compensation and Benefits: Anticipated Hiring Rate: $4,610 - $4,690 Per Month Classification Salary Range: $4,610 - $6,556 Per Month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is May 3, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact Nora Jean Fernandez, ADA Manager at Nora.Fernandez@csusb.edu Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 04 2024 Pacific Standard Time Applications close: May 03 2024 Pacific Daylight Time Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Management Personnel Plan (MPP I) Anticipated Hiring Amount: $47,265 - $83,004 annually (Commensurate with qualifications and experience) Work Hours: Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date: Open Until Filled First Application Review: March 27, 2024 ABOUT THE DEPARTMENT The Office of Student Success provides leadership for multiple units focused on meeting the needs of Cal Poly Pomona’s diverse student body. The Office of Student Success oversees the coordination of academic advising initiatives to achieve shared goals, and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. Student Success provides oversight for academic and student success as related to academic policies, university advising, academic-related initiatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, retroactive withdrawals, grade appeals, academic renewal, and records the completion of culminating experiences. Student Success provides oversight for University Advising, the Bronco Advising Center, Student Communication, Advising Technology, Undeclared Advising, Early Alerts Programs, Graduation Pledge Programs, the Early Start Program, the Learning Resource Center; Bronco Tutoring; First Year Experience (FYE); Science, Technology, Engineering, and Mathematics Students United to Create a Community for Engineering and Science Success (STEM SUCCESS); Reading, Advising, and Mentoring Program (RAMP); and the University Writing Center. The office of Student Success collaborates with Academic Program, Enrollment Management Services, and College leaders to support students in meeting their academic goals. DUTIES AND RESPONSIBILITIES College Advising Center Oversight: Oversee the development, implementation, and ongoing assessment of an advising caseload model for each assigned College’s staff advisors. Associate Directors will be responsible for monitoring caseload management, reporting, and student progress, and working with staff to develop strategies for improvement when needed. In collaboration with the Director, oversee the design and implementation of common advising initiatives within assigned college. Initiatives include freshman and transfer orientation, mandatory advising, graduation check advising, advising for students in academic difficulty, and advising campaigns to identify students needing additional support to achieve educational goals. Foster and implement a culturally responsive framework that promotes equity-minded advising practices within their assigned teams. Implement retention initiatives based on student data and delivery outcomes. Monitor student success data (retention, graduation, academic standing, success marker completion) and develop strategies to improve student success Provide critical leadership by serving as the primary liaison between College advising centers and Office of Student Success Use key data points from key CPP Connect tools and resources such as CPP Connect Planner and mobile app. Leverage data to make informed decisions about advising utilization, interventions, and improvements. Work with Executive Director of University and other Student Success leadership to align services and operations so that there is one cohesive University advisement plan In collaboration with the Communication Specialist, oversee the redevelopment of the assigned Colleges’ advising websites, videos, and social media to align with university-level information and to standardize the quality and volume of content shared with students. Partner with assigned Colleges’ Associate Deans, Chairs, and Faculty Fellows to develop strategies to collaborate and offer students a cohesive advising experience from both faculty and staff advisors. Partner with Orientation Services on the advising component of orientation, including online orientation modules, LMS-based tools, advising communication, enrollment appointments, and advising tools. Participate in University and College-level committees and projects as assigned. Ensure that adequate data on academic advising and student success is collected, maintained and disseminated to the Director, Assistant Vice President and Associate Provost and other appropriate university leaders. Communicate regularly with Director and Assistance Vice President about potential institutional barriers impacting student success. Develop potential solutions and collaborate with colleagues in other colleges to explore the broad application of issues and resolutions. Other duties as assigned Supervising and Supporting Staff: In collaboration with OSS leadership, recruit, train, supervise and provide general direction to the Advising Coordinators and Student Success Advisors in each assigned College. Engage in weekly check-ins to assess progress. In partnership with the Senior Coordinator of University Advising, develop, implement, and manage training that address staff needs but also foster diversity, inclusion, and cultural competence. Ensure that staff are utilizing key advising tools including BroncoDirect, CPP Connect scheduler, CPP Connect Planner, curriculum sheets, OnBase, and others. Serve as the HEERA manager for the Student Success Ambassadors. In collaboration with the Senior Coordinator for University Advising and the College Advising Coordinators, recruit, train, supervise, and provide general support for the Ambassadors. Advising: Ensures that students experience a consistent and equitable process for receiving high-quality academic advising in a supportive, efficient and timely manner. Review and resolve complicated advising cases that involve multiple colleges. Make recommendation and escalate when appropriate. Promote advising practices grounded in equity, inclusion and social justice. Candidates for the position need to be accomplished individuals with knowledge of, and experience with, student success issues in higher education, best practices in academic advising and how to evaluate them and supporting first-generation and diverse student populations. Maintain excellent working knowledge of university policies, academic regulations and degree requirements. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling and advising practice, higher education policy and processes, and leadership. 5 years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, in analysis and resolution of complex student services problems, and in developing, implementing, and navigating complex advising and student success policies and procedures. Thorough knowledge of advising and student success-related policies, procedures and practices. Knowledge of leadership principles and practices including organizational, personnel and fiscal management; ability to collect, analyze and leverage data to drive decision-making, general knowledge of advanced statistical and research methods, ability to generate reports and synthesize information to provide actionable recommendations. Ability to interpret and execute policies that typically affect employees in their area; provide direction and monitor work performance; collaborate across divisions, departments, and institutions to meet students’ needs. Ability to carry out very complex assignments without detailed instructions; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. PREFERRED QUALIFICATIONS List desirable or preferred qualifications. Experience cultivating a learning environment that is inclusive and meets the needs of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the student, community and employee populations. A master’s degree in Higher Education Leadership, Student Affairs, Counseling, Clinical Psychology, Social Work or a job related field. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $3,938 and maximum $11,703 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 13 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 14, 2024
Type of Appointment : Full-Time, Management Personnel Plan (MPP I) Anticipated Hiring Amount: $47,265 - $83,004 annually (Commensurate with qualifications and experience) Work Hours: Monday - Friday, 8am - 5pm, unless otherwise notified Recruitment Closing Date: Open Until Filled First Application Review: March 27, 2024 ABOUT THE DEPARTMENT The Office of Student Success provides leadership for multiple units focused on meeting the needs of Cal Poly Pomona’s diverse student body. The Office of Student Success oversees the coordination of academic advising initiatives to achieve shared goals, and the development and implementation of academic intervention programs to help students make timely progress toward degree completion. Student Success provides oversight for academic and student success as related to academic policies, university advising, academic-related initiatives, and strategic planning. The office handles student petitions related to academic issues, including general academic petitions, retroactive withdrawals, grade appeals, academic renewal, and records the completion of culminating experiences. Student Success provides oversight for University Advising, the Bronco Advising Center, Student Communication, Advising Technology, Undeclared Advising, Early Alerts Programs, Graduation Pledge Programs, the Early Start Program, the Learning Resource Center; Bronco Tutoring; First Year Experience (FYE); Science, Technology, Engineering, and Mathematics Students United to Create a Community for Engineering and Science Success (STEM SUCCESS); Reading, Advising, and Mentoring Program (RAMP); and the University Writing Center. The office of Student Success collaborates with Academic Program, Enrollment Management Services, and College leaders to support students in meeting their academic goals. DUTIES AND RESPONSIBILITIES College Advising Center Oversight: Oversee the development, implementation, and ongoing assessment of an advising caseload model for each assigned College’s staff advisors. Associate Directors will be responsible for monitoring caseload management, reporting, and student progress, and working with staff to develop strategies for improvement when needed. In collaboration with the Director, oversee the design and implementation of common advising initiatives within assigned college. Initiatives include freshman and transfer orientation, mandatory advising, graduation check advising, advising for students in academic difficulty, and advising campaigns to identify students needing additional support to achieve educational goals. Foster and implement a culturally responsive framework that promotes equity-minded advising practices within their assigned teams. Implement retention initiatives based on student data and delivery outcomes. Monitor student success data (retention, graduation, academic standing, success marker completion) and develop strategies to improve student success Provide critical leadership by serving as the primary liaison between College advising centers and Office of Student Success Use key data points from key CPP Connect tools and resources such as CPP Connect Planner and mobile app. Leverage data to make informed decisions about advising utilization, interventions, and improvements. Work with Executive Director of University and other Student Success leadership to align services and operations so that there is one cohesive University advisement plan In collaboration with the Communication Specialist, oversee the redevelopment of the assigned Colleges’ advising websites, videos, and social media to align with university-level information and to standardize the quality and volume of content shared with students. Partner with assigned Colleges’ Associate Deans, Chairs, and Faculty Fellows to develop strategies to collaborate and offer students a cohesive advising experience from both faculty and staff advisors. Partner with Orientation Services on the advising component of orientation, including online orientation modules, LMS-based tools, advising communication, enrollment appointments, and advising tools. Participate in University and College-level committees and projects as assigned. Ensure that adequate data on academic advising and student success is collected, maintained and disseminated to the Director, Assistant Vice President and Associate Provost and other appropriate university leaders. Communicate regularly with Director and Assistance Vice President about potential institutional barriers impacting student success. Develop potential solutions and collaborate with colleagues in other colleges to explore the broad application of issues and resolutions. Other duties as assigned Supervising and Supporting Staff: In collaboration with OSS leadership, recruit, train, supervise and provide general direction to the Advising Coordinators and Student Success Advisors in each assigned College. Engage in weekly check-ins to assess progress. In partnership with the Senior Coordinator of University Advising, develop, implement, and manage training that address staff needs but also foster diversity, inclusion, and cultural competence. Ensure that staff are utilizing key advising tools including BroncoDirect, CPP Connect scheduler, CPP Connect Planner, curriculum sheets, OnBase, and others. Serve as the HEERA manager for the Student Success Ambassadors. In collaboration with the Senior Coordinator for University Advising and the College Advising Coordinators, recruit, train, supervise, and provide general support for the Ambassadors. Advising: Ensures that students experience a consistent and equitable process for receiving high-quality academic advising in a supportive, efficient and timely manner. Review and resolve complicated advising cases that involve multiple colleges. Make recommendation and escalate when appropriate. Promote advising practices grounded in equity, inclusion and social justice. Candidates for the position need to be accomplished individuals with knowledge of, and experience with, student success issues in higher education, best practices in academic advising and how to evaluate them and supporting first-generation and diverse student populations. Maintain excellent working knowledge of university policies, academic regulations and degree requirements. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling and advising practice, higher education policy and processes, and leadership. 5 years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, in analysis and resolution of complex student services problems, and in developing, implementing, and navigating complex advising and student success policies and procedures. Thorough knowledge of advising and student success-related policies, procedures and practices. Knowledge of leadership principles and practices including organizational, personnel and fiscal management; ability to collect, analyze and leverage data to drive decision-making, general knowledge of advanced statistical and research methods, ability to generate reports and synthesize information to provide actionable recommendations. Ability to interpret and execute policies that typically affect employees in their area; provide direction and monitor work performance; collaborate across divisions, departments, and institutions to meet students’ needs. Ability to carry out very complex assignments without detailed instructions; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. PREFERRED QUALIFICATIONS List desirable or preferred qualifications. Experience cultivating a learning environment that is inclusive and meets the needs of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the student, community and employee populations. A master’s degree in Higher Education Leadership, Student Affairs, Counseling, Clinical Psychology, Social Work or a job related field. Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $3,938 and maximum $11,703 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Mar 13 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Assistant Director for Continuing Students & Retention Administrator Level This position is an MPP Level I in the California State University Management Personnel Plan (MPP), reporting to the Associate Director of Residential Education & Leadership, Residential Life. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type At Will Time Base Full-Time Work Schedule Monday-Friday; 9:00am to 6:00pm, however is required to participate in the after-hours response rotation. Must maintain a flexible schedule that meets the needs of the department and San Francisco State University. As a member of the Residential Life Leadership team, the position is designated “essential personnel” and may be expected to respond to after-hours situation or emergencies and work some weekends and holidays. The position may be required from time to time to travel and represent the department to the public. Anticipated Hiring Range $6,096.00 - $6,417.00 Per Month ($73,152.00 - $77,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Associate Director of Residential Education and Leadership, the Assistant Director of Residential Education and Continuing Student Retention performs duties to lead the Residential Education and Leadership team within the Residential Life Department, specifically in the Residential Communities that house continuing students. This position is tasked with the responsibility of visioning and leading the Residential communities that house all continuing, transfer, and non-traditional students. This includes but is not limited to Developing, implementing, and assessing residential curriculums that meet the needs of: Developing, implementing, and assessing residential curriculums that meet the needs of: Sophomore Year Experience Transfer Student Communities Continuing Student Living Learning Communities Continual collaboration and assistance with the Employee, Family Housing program Being the Residential Life representative on University Committees surrounding student retention, transfer students, and student career planning Leading Residential Life’s student leader recruitment, hiring, and training processes for compensated student leaders They assist in the oversight of programs and administrative processes that contribute to the functioning of Residential Life. As part of this, the position supports the Residential Community, which consists of 5 residential communities that house approximately 2,400 first year and 2,000 upper division residents. The Assistant Director’s central focus is to provide general guidance, direction, and oversight to the residential education staff, which is comprised of a variety of full-time and part-time staff and residential student leaders (Resident Assistants). The Assistant Director serves in the place of the Associate Director during absences, and may be involved in higher-level resident conduct as deemed necessary. The Assistant Director will independently perform highly complex professional student services including, but not limited to: reviewing complex individual, group or organizational problems; and developing and recommending courses of actions and implementing proposed solutions. The Assistant Director must utilize a combination of high-level analytical and interpersonal skills working on complex problems from the investigation and analysis stage through the solution and implementation stage The Assistant Director will participate in, oversee, assess, and make recommendations in regards to the following: Academic and Education Development Residential Curriculum Development Assessment Communication with families/guardians Community Development Counseling Crisis Management/Response Facility Management Leadership Development Living Learning Community Development Programming Recruitment and Selection Student Conduct Student Development Training In addition, the Assistant Director, in collaboration with the Director of Residential Life, will serve as a key figure in the oversight and administration of response to crisis and emergency situations, which also entails an on-call rotation. Essential Functions Specialist Functions Continuing Student Retention Initiatives: The incumbent will be the driving force behind Residential Life’s efforts in the retention of students beyond their second year at the university and the retention of transfer students. The incumbent will work directly with campus partners to create a comprehensive experience for students as they matriculate through the university, connecting them with resources and providing opportunities to assist students in graduating. Residential Curriculum Development - Under direct supervision, the incumbent will assist in developing, sustaining, and assessing a comprehensive Residential Curriculum including the educational priority, learning goals, learning outcomes, education strategies and assessment methods. The incumbent will work directly with the Residential Curriculum Coordinator/or appropriate position to oversee in-hall curriculum efforts and be responsible for driving the development of curriculums specific to continuing, transfer, and non-traditional students. Supervision The incumbent serves as the direct supervisor and Appropriate Administrator to the Residential Education Area Coordinators and Specialist Coordinators (up to 10 Student Services Professional staff), and indirect supervisor to live-in professional and paraprofessional staff (up to 10 Head Residents and approximately 100 student assistants). All of these staff positions are primarily responsible for the day-to-day administration of the Residential Education and Leadership programs, as well as the health, safety and well-being of the residential community. The incumbent interfaces directly with students, parents and peers, under sensitive and sometimes complex situations. Management People Operations - Recruitment & Hiring, Onboarding/Separation, Payroll, Training, Process development, Employee Engagement, Performance Management, and Labor Relations. The incumbent will assist in HR management, risk management, and labor relations issues and actions involving University property and resources. The incumbent analyzes human resource matters in the department and proposes management positions on employment matters and practices that comport with HR policies, guidelines, and practices at the University and CSU levels. Assessment Initiatives - In collaboration with all management level positions, the incumbent will develop and take ownership of Student Learning Outcomes, program assessments, and resident engagement feedback including a yearly Resident survey. The incumbent will partner with professional staff to gather data from student staff and residents related to the employment and resident experience, respectively. The incumbent will generate criteria for an annual report in support of evidence-based decision-making. Academic Success - Under direct supervision, the incumbent will assist in developing, sustaining, and assessing initiatives that enrich student success and graduation; and work with the Academic Initiatives Coordinator to provide advising and support for residential academic initiative implementation in the residential communities. Leadership Initiatives - Under direct supervision, the incumbent will assist in developing, sustaining, and assessing initiatives centered on student leadership and student leadership organization development and growth. Project Management - Under general supervision, the incumbent will lead and develop student leader hiring, training, and development processes and programs; and lead/direct other staff members in the execution of all training, development, and selection for student leaders. After Hours Response The Assistant Director is required to live-on campus and participate in the after-hours response rotation providing consult, advice, and direction to the primary professional team member on duty. They must maintain a flexible schedule to meet the needs of the department and San Francisco State University. As a member of the Residential Life Leadership team, the position is designated “essential personnel” and may be expected to respond to after-hours situation or emergencies and work some weekends and holidays. The position may be required from time to time to travel and represent the department to the public. Professional Behavior Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User Friendly Principles. Promotes and ensures the application of human resources professional responsibilities and ethical standards. Other Duties as Assigned Qualifications A Master’s Degree in higher education, student affairs, human services or a related field, and five years of increasingly responsible administrative, Residential Life experience, including supervision of professional staff. Ability to carry out complex assignments without detailed instructions; strong organizational skills and the ability to plan, coordinate, and initiate actions necessary to implement administrative, group decisions or recommendations. Ability to make independent decisions; exercise sound judgment; communicate ideas effectively in both written and verbal formats and with a diverse student, faculty, staff and community is essential. The Assistant Director must be able to provide comprehensive advisement to staff and department leadership; liaise with central Human Resources and campus partners; and identify problems and implement solutions where guidelines and precedents do not exist. The Assistant Director must have the ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Demonstrated ability and ongoing support for creating environments of social justice, equity and inclusion. Develop and implement socially-just policies that promote the development of inclusive, safe, and accessible living environments. The Assistant Director must be able to work effectively with a variety of individuals and should have special strengths and experience in organizational and employee development, project management, and supervision/management of employees. Strong administrative and organizational skills (including the ability to effectively utilize computer hardware and software tools such as Microsoft Word, Excel, Outlook, Access, and PeopleSoft). At least three years of live-in experience through a Residential Life/Housing program. Certificates: Mental Health First Aid Certificate to be completed within the first year of employment. Desired Previous experience in mid-level position if possible. Ability to quickly and accurately develop, retain, interpret and apply comprehensive knowledge about the CSU and SF State policies and procedures, Title 5 of the California Education Code, and the Housing License Agreement. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 24, 2024
Working Title Assistant Director for Continuing Students & Retention Administrator Level This position is an MPP Level I in the California State University Management Personnel Plan (MPP), reporting to the Associate Director of Residential Education & Leadership, Residential Life. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type At Will Time Base Full-Time Work Schedule Monday-Friday; 9:00am to 6:00pm, however is required to participate in the after-hours response rotation. Must maintain a flexible schedule that meets the needs of the department and San Francisco State University. As a member of the Residential Life Leadership team, the position is designated “essential personnel” and may be expected to respond to after-hours situation or emergencies and work some weekends and holidays. The position may be required from time to time to travel and represent the department to the public. Anticipated Hiring Range $6,096.00 - $6,417.00 Per Month ($73,152.00 - $77,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Associate Director of Residential Education and Leadership, the Assistant Director of Residential Education and Continuing Student Retention performs duties to lead the Residential Education and Leadership team within the Residential Life Department, specifically in the Residential Communities that house continuing students. This position is tasked with the responsibility of visioning and leading the Residential communities that house all continuing, transfer, and non-traditional students. This includes but is not limited to Developing, implementing, and assessing residential curriculums that meet the needs of: Developing, implementing, and assessing residential curriculums that meet the needs of: Sophomore Year Experience Transfer Student Communities Continuing Student Living Learning Communities Continual collaboration and assistance with the Employee, Family Housing program Being the Residential Life representative on University Committees surrounding student retention, transfer students, and student career planning Leading Residential Life’s student leader recruitment, hiring, and training processes for compensated student leaders They assist in the oversight of programs and administrative processes that contribute to the functioning of Residential Life. As part of this, the position supports the Residential Community, which consists of 5 residential communities that house approximately 2,400 first year and 2,000 upper division residents. The Assistant Director’s central focus is to provide general guidance, direction, and oversight to the residential education staff, which is comprised of a variety of full-time and part-time staff and residential student leaders (Resident Assistants). The Assistant Director serves in the place of the Associate Director during absences, and may be involved in higher-level resident conduct as deemed necessary. The Assistant Director will independently perform highly complex professional student services including, but not limited to: reviewing complex individual, group or organizational problems; and developing and recommending courses of actions and implementing proposed solutions. The Assistant Director must utilize a combination of high-level analytical and interpersonal skills working on complex problems from the investigation and analysis stage through the solution and implementation stage The Assistant Director will participate in, oversee, assess, and make recommendations in regards to the following: Academic and Education Development Residential Curriculum Development Assessment Communication with families/guardians Community Development Counseling Crisis Management/Response Facility Management Leadership Development Living Learning Community Development Programming Recruitment and Selection Student Conduct Student Development Training In addition, the Assistant Director, in collaboration with the Director of Residential Life, will serve as a key figure in the oversight and administration of response to crisis and emergency situations, which also entails an on-call rotation. Essential Functions Specialist Functions Continuing Student Retention Initiatives: The incumbent will be the driving force behind Residential Life’s efforts in the retention of students beyond their second year at the university and the retention of transfer students. The incumbent will work directly with campus partners to create a comprehensive experience for students as they matriculate through the university, connecting them with resources and providing opportunities to assist students in graduating. Residential Curriculum Development - Under direct supervision, the incumbent will assist in developing, sustaining, and assessing a comprehensive Residential Curriculum including the educational priority, learning goals, learning outcomes, education strategies and assessment methods. The incumbent will work directly with the Residential Curriculum Coordinator/or appropriate position to oversee in-hall curriculum efforts and be responsible for driving the development of curriculums specific to continuing, transfer, and non-traditional students. Supervision The incumbent serves as the direct supervisor and Appropriate Administrator to the Residential Education Area Coordinators and Specialist Coordinators (up to 10 Student Services Professional staff), and indirect supervisor to live-in professional and paraprofessional staff (up to 10 Head Residents and approximately 100 student assistants). All of these staff positions are primarily responsible for the day-to-day administration of the Residential Education and Leadership programs, as well as the health, safety and well-being of the residential community. The incumbent interfaces directly with students, parents and peers, under sensitive and sometimes complex situations. Management People Operations - Recruitment & Hiring, Onboarding/Separation, Payroll, Training, Process development, Employee Engagement, Performance Management, and Labor Relations. The incumbent will assist in HR management, risk management, and labor relations issues and actions involving University property and resources. The incumbent analyzes human resource matters in the department and proposes management positions on employment matters and practices that comport with HR policies, guidelines, and practices at the University and CSU levels. Assessment Initiatives - In collaboration with all management level positions, the incumbent will develop and take ownership of Student Learning Outcomes, program assessments, and resident engagement feedback including a yearly Resident survey. The incumbent will partner with professional staff to gather data from student staff and residents related to the employment and resident experience, respectively. The incumbent will generate criteria for an annual report in support of evidence-based decision-making. Academic Success - Under direct supervision, the incumbent will assist in developing, sustaining, and assessing initiatives that enrich student success and graduation; and work with the Academic Initiatives Coordinator to provide advising and support for residential academic initiative implementation in the residential communities. Leadership Initiatives - Under direct supervision, the incumbent will assist in developing, sustaining, and assessing initiatives centered on student leadership and student leadership organization development and growth. Project Management - Under general supervision, the incumbent will lead and develop student leader hiring, training, and development processes and programs; and lead/direct other staff members in the execution of all training, development, and selection for student leaders. After Hours Response The Assistant Director is required to live-on campus and participate in the after-hours response rotation providing consult, advice, and direction to the primary professional team member on duty. They must maintain a flexible schedule to meet the needs of the department and San Francisco State University. As a member of the Residential Life Leadership team, the position is designated “essential personnel” and may be expected to respond to after-hours situation or emergencies and work some weekends and holidays. The position may be required from time to time to travel and represent the department to the public. Professional Behavior Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User Friendly Principles. Promotes and ensures the application of human resources professional responsibilities and ethical standards. Other Duties as Assigned Qualifications A Master’s Degree in higher education, student affairs, human services or a related field, and five years of increasingly responsible administrative, Residential Life experience, including supervision of professional staff. Ability to carry out complex assignments without detailed instructions; strong organizational skills and the ability to plan, coordinate, and initiate actions necessary to implement administrative, group decisions or recommendations. Ability to make independent decisions; exercise sound judgment; communicate ideas effectively in both written and verbal formats and with a diverse student, faculty, staff and community is essential. The Assistant Director must be able to provide comprehensive advisement to staff and department leadership; liaise with central Human Resources and campus partners; and identify problems and implement solutions where guidelines and precedents do not exist. The Assistant Director must have the ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Demonstrated ability and ongoing support for creating environments of social justice, equity and inclusion. Develop and implement socially-just policies that promote the development of inclusive, safe, and accessible living environments. The Assistant Director must be able to work effectively with a variety of individuals and should have special strengths and experience in organizational and employee development, project management, and supervision/management of employees. Strong administrative and organizational skills (including the ability to effectively utilize computer hardware and software tools such as Microsoft Word, Excel, Outlook, Access, and PeopleSoft). At least three years of live-in experience through a Residential Life/Housing program. Certificates: Mental Health First Aid Certificate to be completed within the first year of employment. Desired Previous experience in mid-level position if possible. Ability to quickly and accurately develop, retain, interpret and apply comprehensive knowledge about the CSU and SF State policies and procedures, Title 5 of the California Education Code, and the Housing License Agreement. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Marketing and Communications Specialist Classification Public Affairs/Communication Specialist II AutoReqId 538174 Department Vice President of Student Affairs Office Sub-Division Vice President of Student Affairs Office Salary Range Classification Range $3,949 - $7,143 per month (Hiring range depending on qualifications, not anticipated to exceed $3,949 - $6,500 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The purpose of the Division of Student Affairs is to transform the lives of our students academically, personally, and professionally, equipping all with the knowledge and skills required for success at Cal State Fullerton and beyond degree completion. We seek an exceptional individual to join our team as the Marketing and Communications Specialist (Public Affairs/Communication Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting to the Associate Vice President of Student Affairs, for the College Access and Career Pathways Cluster within the Division of Student Affairs, the Marketing and Communications Specialist collaborates with the College Access and Career Pathways cluster (Center for Educational Partnerships, Outreach, Recruitment and Orientation, Financial Aid, Titan Hub, Scholarship Office, Admissions, Career Center, and Center for Internships and Community Engagement) to lead, create, coordinate, and implement strategic marketing and communication plans for programs and services offered by these departments in accordance with the university’s strategic long term outreach and recruitment plans. The Marketing and Communications Specialist is responsible for the day-to-day oversight, development, and maintenance of marketing, branding, and communication initiatives. Will create, coordinate, and execute the development, writing, and design of all marketing and advertising for both print and web-based publications. Responsible for the development and implementation of all marketing strategies; to promote the College Access and Career Pathways Cluster; and develop and execute effective social media strategies to support the cluster. Create modern infographic reports and on occasion, analyze statistics and data to calculate figures to display in the infographic reports. Create various videos for both on-campus and off-campus partnerships and stakeholders, end-of-semester Thank You videos, and motion graphics animated infographic digital reports, to name a few, to promote the brand and services of Cal State Fullerton (CSUF). Modify and create custom HTML and/or CSS coding for projects for email templates, cluster website and similar projects as needed by departments that encompass the College Access and Career Pathways cluster. Utilize marketing systems such Salesforce or other adopted Customer Relationship Manager (CRM) and the like to help promote programs and services. Oversee the hiring and oversight of Student Assistant Graphic Designer(s). Create above projects for the College Access and Career Pathways cluster- collaborate with the various departments within the cluster to complete cluster goals and projects. This position manages all Salesforce (and/or other Client Relationship Manager CRMs adopted) related initiatives, as well as long-term planning and strategy in communication creation and process improvement. This position develops and configures the Salesforce modules, workflow, forms, fields, views, reports, and dashboards and the daily maintenance of Salesforce via third-party applications/add-ons within Salesforce. The Marketing and Communications Specialist creates and applies departmental brand guidelines and develops printed and digital materials in support of College Access and Career Pathways cluster efforts. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in a related field and up to two years or related professional or technical experience. Knowledge of the fundamentals of public affairs and/or media relations, as well as some exposure to marketing and marketing research. Possession of strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles. Ability to serve as a media spokesperson and/or senior editor. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Thorough knowledge of web communication techniques, vehicles, and formats. Ability to effectively use web technology to achieve communication goals. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Possession of strong story development and journalistic writing skills, as well as advanced editorial skills. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. Ability to apply appropriate statistical techniques and methods to research. Possession of exceptional interpersonal skills, including strong public speaking, listening, and interpretive skills. Ability to provide lead work direction. Working knowledge of popular social media outlets with the ability to schedule, submit information, and regulate content. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Must possess ability to lead various projects, groups, problem solving, have great attention to detail, and coordinate activities where direct supervision is shared; demonstrated ability to work with diverse stakeholders, community members, and students; knowledge of marketing principles in targeting different audiences (e.g., student, parents, community, staff, employers), and the ability to function effectively as part of a high-performance team. In addition, the position requires a thorough mastery of English grammar, punctuation, and spelling, and the ability to manage multiple assignments while meeting deadlines. Must possess strong written and verbal communication skills and have a track record of success in an operational role in a fast paced, high-volume service environment. The position requires a good working knowledge and experience with graphics and/or desktop publishing software applications, which include Adobe Creative Suite (Photoshop, Illustrator, InDesign), video editing software (Adobe Premiere, Final Cut Pro, Adobe After Effects), Microsoft Publisher, Microsoft PowerPoint, and others. Must also be familiar with Windows or MacOS, Internet Explorer, Microsoft Word and Excel, HTML, Flash, and a general knowledge of database management. Foundational knowledge of the principles and techniques of artistic and graphic design, as well as demonstrated design and artistic skills. Comprehensive knowledge of graphic design, production principles, and communication theory including a basic understanding of marketing and promotion concepts. Possession of strong graphic design skills and the artistic ability necessary to translate communication needs into artistic design. Ability to understand university level curriculum concepts and convey them graphically. Thorough knowledge of current campus documents and university-wide publication needs. Thorough understanding of printing and vendor services to prepare specifications for printing. Ability to prepare camera-ready materials and a working knowledge of design and electronic prepress processes used in the production of complex publications. The position also requires a strong understanding of the major social media tools and evidence of the ability to utilize social media to engage various on and off campus stakeholders and the ability to work as a lead person in developing and implementing marketing strategies involving collaborative arrangements with professional colleagues. Spanish speaking capabilities, ability to read and write. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 11 2024 Pacific Daylight Time Applications close: Apr 25 2024 Pacific Daylight Time Closing Date/Time:
Apr 12, 2024
Job Title Marketing and Communications Specialist Classification Public Affairs/Communication Specialist II AutoReqId 538174 Department Vice President of Student Affairs Office Sub-Division Vice President of Student Affairs Office Salary Range Classification Range $3,949 - $7,143 per month (Hiring range depending on qualifications, not anticipated to exceed $3,949 - $6,500 per month) Appointment Type Ongoing Time Base Full Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The purpose of the Division of Student Affairs is to transform the lives of our students academically, personally, and professionally, equipping all with the knowledge and skills required for success at Cal State Fullerton and beyond degree completion. We seek an exceptional individual to join our team as the Marketing and Communications Specialist (Public Affairs/Communication Specialist II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Reporting to the Associate Vice President of Student Affairs, for the College Access and Career Pathways Cluster within the Division of Student Affairs, the Marketing and Communications Specialist collaborates with the College Access and Career Pathways cluster (Center for Educational Partnerships, Outreach, Recruitment and Orientation, Financial Aid, Titan Hub, Scholarship Office, Admissions, Career Center, and Center for Internships and Community Engagement) to lead, create, coordinate, and implement strategic marketing and communication plans for programs and services offered by these departments in accordance with the university’s strategic long term outreach and recruitment plans. The Marketing and Communications Specialist is responsible for the day-to-day oversight, development, and maintenance of marketing, branding, and communication initiatives. Will create, coordinate, and execute the development, writing, and design of all marketing and advertising for both print and web-based publications. Responsible for the development and implementation of all marketing strategies; to promote the College Access and Career Pathways Cluster; and develop and execute effective social media strategies to support the cluster. Create modern infographic reports and on occasion, analyze statistics and data to calculate figures to display in the infographic reports. Create various videos for both on-campus and off-campus partnerships and stakeholders, end-of-semester Thank You videos, and motion graphics animated infographic digital reports, to name a few, to promote the brand and services of Cal State Fullerton (CSUF). Modify and create custom HTML and/or CSS coding for projects for email templates, cluster website and similar projects as needed by departments that encompass the College Access and Career Pathways cluster. Utilize marketing systems such Salesforce or other adopted Customer Relationship Manager (CRM) and the like to help promote programs and services. Oversee the hiring and oversight of Student Assistant Graphic Designer(s). Create above projects for the College Access and Career Pathways cluster- collaborate with the various departments within the cluster to complete cluster goals and projects. This position manages all Salesforce (and/or other Client Relationship Manager CRMs adopted) related initiatives, as well as long-term planning and strategy in communication creation and process improvement. This position develops and configures the Salesforce modules, workflow, forms, fields, views, reports, and dashboards and the daily maintenance of Salesforce via third-party applications/add-ons within Salesforce. The Marketing and Communications Specialist creates and applies departmental brand guidelines and develops printed and digital materials in support of College Access and Career Pathways cluster efforts. Other duties as assigned. Essential Qualifications Bachelor’s degree from an accredited four-year college or university in a related field and up to two years or related professional or technical experience. Knowledge of the fundamentals of public affairs and/or media relations, as well as some exposure to marketing and marketing research. Possession of strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles. Ability to serve as a media spokesperson and/or senior editor. Working knowledge of copyright and other applicable laws pertaining to publications and the media. Thorough knowledge of web communication techniques, vehicles, and formats. Ability to effectively use web technology to achieve communication goals. Ability to analyze and select pertinent facts and integrate them into communication vehicles. Possession of strong story development and journalistic writing skills, as well as advanced editorial skills. Knowledge of interview techniques and the ability to define and deliver media messages. Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. Ability to apply appropriate statistical techniques and methods to research. Possession of exceptional interpersonal skills, including strong public speaking, listening, and interpretive skills. Ability to provide lead work direction. Working knowledge of popular social media outlets with the ability to schedule, submit information, and regulate content. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Must possess ability to lead various projects, groups, problem solving, have great attention to detail, and coordinate activities where direct supervision is shared; demonstrated ability to work with diverse stakeholders, community members, and students; knowledge of marketing principles in targeting different audiences (e.g., student, parents, community, staff, employers), and the ability to function effectively as part of a high-performance team. In addition, the position requires a thorough mastery of English grammar, punctuation, and spelling, and the ability to manage multiple assignments while meeting deadlines. Must possess strong written and verbal communication skills and have a track record of success in an operational role in a fast paced, high-volume service environment. The position requires a good working knowledge and experience with graphics and/or desktop publishing software applications, which include Adobe Creative Suite (Photoshop, Illustrator, InDesign), video editing software (Adobe Premiere, Final Cut Pro, Adobe After Effects), Microsoft Publisher, Microsoft PowerPoint, and others. Must also be familiar with Windows or MacOS, Internet Explorer, Microsoft Word and Excel, HTML, Flash, and a general knowledge of database management. Foundational knowledge of the principles and techniques of artistic and graphic design, as well as demonstrated design and artistic skills. Comprehensive knowledge of graphic design, production principles, and communication theory including a basic understanding of marketing and promotion concepts. Possession of strong graphic design skills and the artistic ability necessary to translate communication needs into artistic design. Ability to understand university level curriculum concepts and convey them graphically. Thorough knowledge of current campus documents and university-wide publication needs. Thorough understanding of printing and vendor services to prepare specifications for printing. Ability to prepare camera-ready materials and a working knowledge of design and electronic prepress processes used in the production of complex publications. The position also requires a strong understanding of the major social media tools and evidence of the ability to utilize social media to engage various on and off campus stakeholders and the ability to work as a lead person in developing and implementing marketing strategies involving collaborative arrangements with professional colleagues. Spanish speaking capabilities, ability to read and write. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: Apr 11 2024 Pacific Daylight Time Applications close: Apr 25 2024 Pacific Daylight Time Closing Date/Time:
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Position Summary ~REPOSTED TO EXTEND DEADLINE~ (Classified as: Administrative Analyst/Specialist, Exempt I) Full-time temporary position available on or after May 6, 2024 and ending on or before May 6, 2025 in enter Student Equity and Success. Appointment will be made for one year from date of hire with the possibility of reappointment and/or becoming permanent based on budget, department needs, and job performance. Under the general direction of the Director the Administrative Specialist independently provides specialized administrative and analytical lead work including, but not limited to event planning, financial management, data collection and assessment, property control, personnel, and clerical and reception duties. Working with New Student Orientation, Transition Programs, and Parent and Family programs this position works in collaboration with internal and external partners to facilitate that directly impact student academic achievement, retention, and graduation. Job Duties Duties include but are not limited to: Align funding sources with services and programs funded through multiple accounts. Conduct budget accounting functions including tracking supplies and services, balancing financial, foundation, and payroll reports. Reconcile accounting reports for multiple funds. Monitor expenses and prepare budget and expense reconciliation reports. Review charges for accuracy or discrepancies providing timely reports to the appropriate administrator as needed. Work with the Director to conduct cost analysis and financial planning for department programs, grant applications, and collaborative programs. Oversee the purchasing and procurement processes for the department, including: purchase requisitions, direct pays, purchase and travel card administration and other forms of payments required by the grant. Ensure all required forms and completed in accurate and timely manner. Provide administrative and clerical support for the Director and programs within the department portfolio. Schedule meetings, workshops, retreats using electronic scheduling tools. Coordinate catering in compliance with university policies and procedures. Complete space reservations for internal and external locations, including audio-visual and site layouts. Provide committee support, prepare meeting materials and write minutes. Coordinate travel in accordance with university travel policies and procedures for state, sponsored programs/grant, and auxiliary entities. Conduct intake and triage of student, parent/family, and community concerns always exhibiting sound judgment and professional conduct. Serve as part of the New Student Orientation central operations team providing support as needed, including but not limited to greeting guests, answering phone calls, receiving mail and correspondences, etc. Work collaboratively with office suite staff who share the space to coordinate office coverage and welcome guests. Maintain confidentiality and practice the appropriate campus procedures to safeguard sensitive and confidential data. Maintain appropriate record-keeping to inform unit and division leadership. Research and provide student information to Director, including enrollment, transcripts, grades, and address information. Receive and route documents for review and approval by the Director, ensuring items for review meet policies and are compliant. Develop, coordinate, and communicate internal administrative functions, working collaboratively with VPSA personnel to support division practices and Student Orientation and Transitions operations. Serve as lead and/or project manager working with units in the Orientation and Transitions portfolio to implement projects, meet programmatic goals, meet internal and external reporting deadlines, and maintain compliance (CSU, state, and federal regulations). Draft communications on behalf of Student Orientation and Transitions. Create and maintain systems to track the progress of targeted initiatives, operations, goals, priorities across the department portfolio, including: Personnel management, including submission of performance evaluations, hiring and re-appointment processes, reclassifications, temporary appointments, on-boarding and training. Financial support and review. Work with the Director and the Student Affairs central operations team to provide financial reports, analysis, and recommendations. Data collection and assessment in support of student satisfaction, learning outcomes, equity and access gaps, etc. Support Unit Review, Business Continuity Planning and strategic planning University Strategic Plan, the Diversity and Inclusion Plan, CSU system initiatives, etc. Interpret and communicate university and systemwide policies and procedures to various constituent groups. Recommend new and/or adaptation to existing processes and procedures, ensuring accuracy and compliance with regulatory requirements. Responsible for maintaining a database of all policies, protocols, procedures, and processes associated with units that report to the Director. Attend committee, consortium, and other meetings, acting as the Director to represent Orientation and Transitions and brief the Director as needed. Other duties as assigned. Minimum Qualifications Education : Equivalent to a bachelor’s degree OR a combination of education and experience which provides the required knowledge and abilities. Experience : Minimum of three years administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Ability to work a flexible schedule, including Saturdays as needed. Previous experience related to student services and programs in a university setting. Experience with budget and financial management, including contracts and procurement. Experience with program or service evaluation and assessment practices. Previous experience working with historically underserved student populations (e.g. minority populations,socio-economic, etc.) Experience with data collection, review, analysis, and presentation. Experience preparing written reports and presentations. Experience using PeopleSoft software. Experience utilizing MS Office and PeopleSoft (Word, Outlook, Access, Excel, PowerPoint, etc.) Previous experience in an environment requiring confidentiality, including the use of a confidential filing system. Knowledge, Skills, Abilities Knowledge of and ability to apply fundamental concepts. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Demonstrated ability to establish and maintain effective working relationships within and outside the workgroup and serve as a liaison for the organizational unit. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Working knowledge of budget policies and procedures. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to make independent decisions and exercise sound judgment. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to compile, write, and present reports related to program or administrative specialty. Ability to train others on new skills and procedures and provide lead work direction. Special Conditions Ability to work a flexible schedule, including Saturdays as needed. Ability to drive to and work at the Stockton campus as needed. License or Certifications Valid California driver's license. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Range Anticipated salary will be $4,379-$4,817 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Administrative Analyst/Specialist, Exempt I range: $4,379 - $7,922 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 9) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER March 22, 2024 (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Mar 15 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 16, 2024
Position Summary ~REPOSTED TO EXTEND DEADLINE~ (Classified as: Administrative Analyst/Specialist, Exempt I) Full-time temporary position available on or after May 6, 2024 and ending on or before May 6, 2025 in enter Student Equity and Success. Appointment will be made for one year from date of hire with the possibility of reappointment and/or becoming permanent based on budget, department needs, and job performance. Under the general direction of the Director the Administrative Specialist independently provides specialized administrative and analytical lead work including, but not limited to event planning, financial management, data collection and assessment, property control, personnel, and clerical and reception duties. Working with New Student Orientation, Transition Programs, and Parent and Family programs this position works in collaboration with internal and external partners to facilitate that directly impact student academic achievement, retention, and graduation. Job Duties Duties include but are not limited to: Align funding sources with services and programs funded through multiple accounts. Conduct budget accounting functions including tracking supplies and services, balancing financial, foundation, and payroll reports. Reconcile accounting reports for multiple funds. Monitor expenses and prepare budget and expense reconciliation reports. Review charges for accuracy or discrepancies providing timely reports to the appropriate administrator as needed. Work with the Director to conduct cost analysis and financial planning for department programs, grant applications, and collaborative programs. Oversee the purchasing and procurement processes for the department, including: purchase requisitions, direct pays, purchase and travel card administration and other forms of payments required by the grant. Ensure all required forms and completed in accurate and timely manner. Provide administrative and clerical support for the Director and programs within the department portfolio. Schedule meetings, workshops, retreats using electronic scheduling tools. Coordinate catering in compliance with university policies and procedures. Complete space reservations for internal and external locations, including audio-visual and site layouts. Provide committee support, prepare meeting materials and write minutes. Coordinate travel in accordance with university travel policies and procedures for state, sponsored programs/grant, and auxiliary entities. Conduct intake and triage of student, parent/family, and community concerns always exhibiting sound judgment and professional conduct. Serve as part of the New Student Orientation central operations team providing support as needed, including but not limited to greeting guests, answering phone calls, receiving mail and correspondences, etc. Work collaboratively with office suite staff who share the space to coordinate office coverage and welcome guests. Maintain confidentiality and practice the appropriate campus procedures to safeguard sensitive and confidential data. Maintain appropriate record-keeping to inform unit and division leadership. Research and provide student information to Director, including enrollment, transcripts, grades, and address information. Receive and route documents for review and approval by the Director, ensuring items for review meet policies and are compliant. Develop, coordinate, and communicate internal administrative functions, working collaboratively with VPSA personnel to support division practices and Student Orientation and Transitions operations. Serve as lead and/or project manager working with units in the Orientation and Transitions portfolio to implement projects, meet programmatic goals, meet internal and external reporting deadlines, and maintain compliance (CSU, state, and federal regulations). Draft communications on behalf of Student Orientation and Transitions. Create and maintain systems to track the progress of targeted initiatives, operations, goals, priorities across the department portfolio, including: Personnel management, including submission of performance evaluations, hiring and re-appointment processes, reclassifications, temporary appointments, on-boarding and training. Financial support and review. Work with the Director and the Student Affairs central operations team to provide financial reports, analysis, and recommendations. Data collection and assessment in support of student satisfaction, learning outcomes, equity and access gaps, etc. Support Unit Review, Business Continuity Planning and strategic planning University Strategic Plan, the Diversity and Inclusion Plan, CSU system initiatives, etc. Interpret and communicate university and systemwide policies and procedures to various constituent groups. Recommend new and/or adaptation to existing processes and procedures, ensuring accuracy and compliance with regulatory requirements. Responsible for maintaining a database of all policies, protocols, procedures, and processes associated with units that report to the Director. Attend committee, consortium, and other meetings, acting as the Director to represent Orientation and Transitions and brief the Director as needed. Other duties as assigned. Minimum Qualifications Education : Equivalent to a bachelor’s degree OR a combination of education and experience which provides the required knowledge and abilities. Experience : Minimum of three years administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Ability to work a flexible schedule, including Saturdays as needed. Previous experience related to student services and programs in a university setting. Experience with budget and financial management, including contracts and procurement. Experience with program or service evaluation and assessment practices. Previous experience working with historically underserved student populations (e.g. minority populations,socio-economic, etc.) Experience with data collection, review, analysis, and presentation. Experience preparing written reports and presentations. Experience using PeopleSoft software. Experience utilizing MS Office and PeopleSoft (Word, Outlook, Access, Excel, PowerPoint, etc.) Previous experience in an environment requiring confidentiality, including the use of a confidential filing system. Knowledge, Skills, Abilities Knowledge of and ability to apply fundamental concepts. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Demonstrated ability to establish and maintain effective working relationships within and outside the workgroup and serve as a liaison for the organizational unit. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Working knowledge of budget policies and procedures. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to make independent decisions and exercise sound judgment. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to compile, write, and present reports related to program or administrative specialty. Ability to train others on new skills and procedures and provide lead work direction. Special Conditions Ability to work a flexible schedule, including Saturdays as needed. Ability to drive to and work at the Stockton campus as needed. License or Certifications Valid California driver's license. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Range Anticipated salary will be $4,379-$4,817 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Administrative Analyst/Specialist, Exempt I range: $4,379 - $7,922 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 9) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER March 22, 2024 (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Mar 15 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Systems Analyst - Financial Aid Financial Aid Department Job #537700 First Review Date: Wednesday, May 8, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #537700) Administrative Analyst/Specialist I - Non-Exempt, Systems Analyst - Financial Aid, Salary Range: $3,694 - $7,131 monthly. Hiring Range $3,694 - $3,879 monthly. This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in Financial Aid Office. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Working independently and under general direction of the Lead Systems Analyst, the Systems Analyst will support the Financial Aid Office by providing timely and effective services regarding all aspects of the PeopleSoft Financial Aid system module and other financial aid processing systems and solutions, as well as regulatory compliance and integration of compliance requirements into systems. Key Responsibilities: Daily Systems Duties - 30% Assists with configuring and testing business software systems for the timely processing of financial aid applications, sending communications to students, and automated awarding. Electronically exchanges Pell Grant, TEACH Grant, Direct Loan, and FAFSA/ISIR data on a recurring basis to the Common Origination and Disbursement Center (COD) and the Central Processing System (CPS). Executes and reviews recurring system processes for successful and accurate completion. Interprets and applies a wide variety of complex business process guides, procedures, and regulations to software configuration. Develops and runs ad hoc queries and reports using PeopleSoft Query Manager or other SQL tool. Tests business technology systems when new maintenance packs are delivered. Processes daily imports and export of electronic Financial Aid records: new ISIRs, EDE corrections, Pell originations and disbursements, loan originations and changes, loan promissory notes and entrance counseling, and federal financial aid disbursements to the Common Origination and Disbursement Center (COD); reconciles any rejects or discrepancies Performs processes for submission of PeopleSoft Communications between the Financial Aid Office and the financial aid applicants and/or recipients. Assists in submission of Perkins and California Dream Loan recipients to ECSI for completion of promissory notes. Sends bulk email communication from the Financial Aid Office to students. Resolves 30-day Warning Report Issues from COD for Direct Loans. Process weekly import/export of CalISIRS, CalGrant and MCS files between California Student Aid Commission (CSAC) and Financial Aid System. Exercises a thorough mastery of PeopleSoft Financial Aid, National Student Loan Data System, the Common Origination and Disbursement site, and other US Department of Education systems and websites as needed. Works closely as needed with technical staff to troubleshoot problems with system processes under responsibility. Processing & Troubleshooting - 30% Processes daily imports and export of electronic Financial Aid records: new ISIRs, EDE corrections, Pell originations and disbursements, loan originations and changes, loan promissory notes and entrance counseling, and federal financial aid disbursements to the Common Origination and Disbursement Center (COD); reconciles any rejects or discrepancies. Performs processes for submission of PeopleSoft Communications between the Financial Aid Office and the financial aid applicants and/or recipients. Assists in submission of Perkins and California Dream Loan recipients to ECSI for completion of promissory notes. Sends bulk email communication from the Financial Aid Office to students. Resolves 30-day Warning Report Issues from COD for Direct Loans. Process weekly import/export of CalISIRS, CalGrant and MCS files between California Student Aid Commission (CSAC) and Financial Aid System. Exercises a thorough mastery of PeopleSoft Financial Aid, National Student Loan Data System, the Common Origination and Disbursement site, and other US Department of Education systems and websites as needed. Works closely as needed with technical staff to troubleshoot problems with system processes under responsibility. Testing and Queries - 20% Assists with configuring and testing business software systems for the timely processing of financial aid applications, sending communications to students, and automated awarding. Electronically exchanges Pell Grant, TEACH Grant, Direct Loan, and FAFSA/ISIR data on a recurring basis to the Common Origination and Disbursement Center (COD) and the Central Processing System (CPS). Executes and reviews recurring system processes for successful and accurate completion. Interprets and applies a wide variety of complex business process guides, procedures, and regulations to software configuration. Develops and runs ad hoc queries and reports using PeopleSoft Query Manager or other SQL tool. Tests business technology systems when new maintenance packs are delivered. Reconciliation of Funds - 15% Assists with the monthly reconciliation of the Direct Loan and Work-Study Programs between the Common Origination and Disbursement (COD) Center, Financial Aid Accounting and Financial Aid as required by the Department of Education; resolves any discrepancies and maintains reports for auditor’s purposes. Resolves Federal Pell Grant Overpayment Roster issues to ensure appropriate reimbursement for payments. Assists with monthly reconciliation of Pell Grant between Common Origination and Disbursement(COD) Center, Financial Aid Accounting and Financial Aid as required by the Department of Education. Assist with reconciliation of CalGrant and MCS program between California Student Aid Commission (CSAC), Financial Aid Accounting and Financial Aid. Other duties as Assigned - 5% Knowledge, Skills, and Abilities Associated with this Position Include: Working knowledge of general practices, program, and/or administrative specialty including computing systems and automated, networked environments; and Microsoft Windows and Microsoft Office including Microsoft Excel, Word, and Outlook. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them, including database queries, tables, and processes. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities, including the ability to use initiative and resourcefulness in planning work assignments using good judgment, attention to detail and follow-through. Ability to make independent decisions and exercise sound judgment, including independent problem solving, active decision making, and technical skills. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Ability to establish and maintain cooperative working relations and communications with diverse population of students, faculty, staff, community, and outside organizations. Ability to effectively communicate and work cooperatively in team-oriented environment. Minimum Qualifications: Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications: Experience in collecting, evaluating, interpreting, and analyzing data. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first review is on Wednesday, May 8, 2024. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1038 Publication Date: April 24, 2024 Advertised: Apr 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 25, 2024
Systems Analyst - Financial Aid Financial Aid Department Job #537700 First Review Date: Wednesday, May 8, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #537700) Administrative Analyst/Specialist I - Non-Exempt, Systems Analyst - Financial Aid, Salary Range: $3,694 - $7,131 monthly. Hiring Range $3,694 - $3,879 monthly. This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in Financial Aid Office. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Working independently and under general direction of the Lead Systems Analyst, the Systems Analyst will support the Financial Aid Office by providing timely and effective services regarding all aspects of the PeopleSoft Financial Aid system module and other financial aid processing systems and solutions, as well as regulatory compliance and integration of compliance requirements into systems. Key Responsibilities: Daily Systems Duties - 30% Assists with configuring and testing business software systems for the timely processing of financial aid applications, sending communications to students, and automated awarding. Electronically exchanges Pell Grant, TEACH Grant, Direct Loan, and FAFSA/ISIR data on a recurring basis to the Common Origination and Disbursement Center (COD) and the Central Processing System (CPS). Executes and reviews recurring system processes for successful and accurate completion. Interprets and applies a wide variety of complex business process guides, procedures, and regulations to software configuration. Develops and runs ad hoc queries and reports using PeopleSoft Query Manager or other SQL tool. Tests business technology systems when new maintenance packs are delivered. Processes daily imports and export of electronic Financial Aid records: new ISIRs, EDE corrections, Pell originations and disbursements, loan originations and changes, loan promissory notes and entrance counseling, and federal financial aid disbursements to the Common Origination and Disbursement Center (COD); reconciles any rejects or discrepancies Performs processes for submission of PeopleSoft Communications between the Financial Aid Office and the financial aid applicants and/or recipients. Assists in submission of Perkins and California Dream Loan recipients to ECSI for completion of promissory notes. Sends bulk email communication from the Financial Aid Office to students. Resolves 30-day Warning Report Issues from COD for Direct Loans. Process weekly import/export of CalISIRS, CalGrant and MCS files between California Student Aid Commission (CSAC) and Financial Aid System. Exercises a thorough mastery of PeopleSoft Financial Aid, National Student Loan Data System, the Common Origination and Disbursement site, and other US Department of Education systems and websites as needed. Works closely as needed with technical staff to troubleshoot problems with system processes under responsibility. Processing & Troubleshooting - 30% Processes daily imports and export of electronic Financial Aid records: new ISIRs, EDE corrections, Pell originations and disbursements, loan originations and changes, loan promissory notes and entrance counseling, and federal financial aid disbursements to the Common Origination and Disbursement Center (COD); reconciles any rejects or discrepancies. Performs processes for submission of PeopleSoft Communications between the Financial Aid Office and the financial aid applicants and/or recipients. Assists in submission of Perkins and California Dream Loan recipients to ECSI for completion of promissory notes. Sends bulk email communication from the Financial Aid Office to students. Resolves 30-day Warning Report Issues from COD for Direct Loans. Process weekly import/export of CalISIRS, CalGrant and MCS files between California Student Aid Commission (CSAC) and Financial Aid System. Exercises a thorough mastery of PeopleSoft Financial Aid, National Student Loan Data System, the Common Origination and Disbursement site, and other US Department of Education systems and websites as needed. Works closely as needed with technical staff to troubleshoot problems with system processes under responsibility. Testing and Queries - 20% Assists with configuring and testing business software systems for the timely processing of financial aid applications, sending communications to students, and automated awarding. Electronically exchanges Pell Grant, TEACH Grant, Direct Loan, and FAFSA/ISIR data on a recurring basis to the Common Origination and Disbursement Center (COD) and the Central Processing System (CPS). Executes and reviews recurring system processes for successful and accurate completion. Interprets and applies a wide variety of complex business process guides, procedures, and regulations to software configuration. Develops and runs ad hoc queries and reports using PeopleSoft Query Manager or other SQL tool. Tests business technology systems when new maintenance packs are delivered. Reconciliation of Funds - 15% Assists with the monthly reconciliation of the Direct Loan and Work-Study Programs between the Common Origination and Disbursement (COD) Center, Financial Aid Accounting and Financial Aid as required by the Department of Education; resolves any discrepancies and maintains reports for auditor’s purposes. Resolves Federal Pell Grant Overpayment Roster issues to ensure appropriate reimbursement for payments. Assists with monthly reconciliation of Pell Grant between Common Origination and Disbursement(COD) Center, Financial Aid Accounting and Financial Aid as required by the Department of Education. Assist with reconciliation of CalGrant and MCS program between California Student Aid Commission (CSAC), Financial Aid Accounting and Financial Aid. Other duties as Assigned - 5% Knowledge, Skills, and Abilities Associated with this Position Include: Working knowledge of general practices, program, and/or administrative specialty including computing systems and automated, networked environments; and Microsoft Windows and Microsoft Office including Microsoft Excel, Word, and Outlook. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them, including database queries, tables, and processes. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities, including the ability to use initiative and resourcefulness in planning work assignments using good judgment, attention to detail and follow-through. Ability to make independent decisions and exercise sound judgment, including independent problem solving, active decision making, and technical skills. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Ability to establish and maintain cooperative working relations and communications with diverse population of students, faculty, staff, community, and outside organizations. Ability to effectively communicate and work cooperatively in team-oriented environment. Minimum Qualifications: Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications: Experience in collecting, evaluating, interpreting, and analyzing data. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first review is on Wednesday, May 8, 2024. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1038 Publication Date: April 24, 2024 Advertised: Apr 24 2024 Pacific Daylight Time Applications close: Closing Date/Time: