City of Tustin, CA
Tustin, California, United States
Description NOW OFFERING A HIRING INCENTIVE OF UP TO $15,000 CLICK HERE FOR DETAILS. The City of Tustin Police Department is currently seeking applicants for lateral Police Communications Officer I/II (may be filled at either level depending on qualifications). This recruitment is open to candidates who have worked as a 911 dispatcher within the last two (2) years. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate (Police Communications Officer I) or general (Police Communications Officer II) supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Police Communications Officer I: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must have worked as a 911 dispatcher within the last two (2) years. Police Communications Officer II: Graduation from high school; and two (2) years of experience as a public safety dispatcher using a West Covina Computer-Aided Dispatch (CAD) system. Must have worked as a 911 dispatcher within the last two (2) years. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description NOW OFFERING A HIRING INCENTIVE OF UP TO $15,000 CLICK HERE FOR DETAILS. The City of Tustin Police Department is currently seeking applicants for lateral Police Communications Officer I/II (may be filled at either level depending on qualifications). This recruitment is open to candidates who have worked as a 911 dispatcher within the last two (2) years. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate (Police Communications Officer I) or general (Police Communications Officer II) supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Police Communications Officer I: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must have worked as a 911 dispatcher within the last two (2) years. Police Communications Officer II: Graduation from high school; and two (2) years of experience as a public safety dispatcher using a West Covina Computer-Aided Dispatch (CAD) system. Must have worked as a 911 dispatcher within the last two (2) years. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
City of Tustin, CA
Tustin, California, United States
Description The City of Tustin Police Department is currently seeking applicants for Police Communications Officer I. Candidates must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required within one (1) year of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. Typing Certification Requirements This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The City of Tustin Police Department is currently seeking applicants for Police Communications Officer I. Candidates must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required within one (1) year of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. Typing Certification Requirements This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
LOS ALTOS, CA
Los Altos, California, United States
Description EXCITING OPPORTUNITY! The Police Communications Center is a fast-paced environment serving first responders and the community during emergency and non-emergency events. Communications Officers interact daily with the public and law enforcement personnel through phone calls, 9-1-1 events, in person and over the police radio system. We are looking for highly skilled professionals who can multi-task and react calmly during emergency situations, while making quick decisions and determining the nature and severity of service calls. If you are looking to make a difference in the City of Los Altos while working in the Communications Center, this position is for you! This recruitment is open until filled with the first review of applications on November 20th, 2023 . Under general supervision, the Communications Officer, as a member of the Police Department, transmits and receives information over the police and public works radio system; dispatches routine and emergency calls for service; types, records, and files information; handles emergency and non-emergency telephone calls utilizing complex technical aids, such as computer aided dispatch system (CAD) and various law enforcement telecommunication systems, and performs related work as assigned. IDEAL CANDIDATE Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills; ability to multi-task in stressful situations. Communicates effectively and proactively both verbally and in writing. An ideal candidate will have experience with public safety call taking, radio dispatching and utilizing clerical/office equipment. Examples of Duties Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond.Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid.Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Santa Clara County Fire Department.Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data.Receives and coordinates requests for emergency Public Works assistance outside of the City’s normal business hours (pertaining to full municipal services in Los Altos, and sewer maintenance requests in Los Altos Hills and the surrounding unincorporated areas). Click here to view the full job description and duties. Minimum Qualifications EXPERIENCE AND EDUCATION: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: EXPERIENCE: A minimum of one year of public safety radio dispatching and/or basic clerical experience is required EDUCATION: Possession of a High School Diploma or G.E.D. equivalent is required. Completion of college-level coursework is highly desirable LICENSES & CERTIFICATIONS: Proof of successful completion of either the Criticall Dispatcher test with a passing score OR P.O.S.T. Entry-level Dispatcher Test with a T-score of 50 or above. (Lateral applicants that are currently employed as a Public Safety Dispatcher (non-probationary) do not need to submit proof of test scores, however a California POST Dispatcher Academy Certificate is required.) Possession of a typing certificate with a minimum of 50 wpm dated within one year of the application date must be included as an attachment. Possession of Basic P.O.S.T. Dispatch Certificate is highly desirable and may be substituted for work experience. KNOWLEDGE OF: Standard office methods, procedures, software and equipment; Geography of the local area; General public safety communications practices; Principles of customer service. SKILL AND ABILITY TO: Multi-task and prioritize; Efficiently use radio and other communications equipment; Communicate effectively, both orally and in writing; Analyze situations quickly and accurately; Maintain composure and work effectively under pressure; Understand and follow oral and written direction; Demonstrate initiative and exercise good judgment in the performance of duties; Establish, maintain, and promote positive working relationships with employees, other agencies, and the public. Supplemental Information PHYSICAL DEMANDS AND WORK ENVIRONMENT This position will require the ability to work rotating shifts on an on-going basis, including irregular hours on short notice. This position will also be assigned a uniform to wear during work hours. EQUAL OPPORTUNITY EMPLOYER The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request. LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. RECRUITMENT PROCESS: This recruitment is open until filled with the first review of applications on November 20th, 2023 . Prior to hire, candidates will be required to successfully complete a pre-employment process, including a complete background investigation. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in a disqualification or termination. #CityofLosAltosJobs #LosAltosjobs #nowhiring #publicsafetyjobs #dispatchjobs #CommunicationsOfficer #911dispatcher #JobOpening #HiringNow #JoinOurTeam #JobSearch #CareerOpportunity #applynow #CAJobs Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Description EXCITING OPPORTUNITY! The Police Communications Center is a fast-paced environment serving first responders and the community during emergency and non-emergency events. Communications Officers interact daily with the public and law enforcement personnel through phone calls, 9-1-1 events, in person and over the police radio system. We are looking for highly skilled professionals who can multi-task and react calmly during emergency situations, while making quick decisions and determining the nature and severity of service calls. If you are looking to make a difference in the City of Los Altos while working in the Communications Center, this position is for you! This recruitment is open until filled with the first review of applications on November 20th, 2023 . Under general supervision, the Communications Officer, as a member of the Police Department, transmits and receives information over the police and public works radio system; dispatches routine and emergency calls for service; types, records, and files information; handles emergency and non-emergency telephone calls utilizing complex technical aids, such as computer aided dispatch system (CAD) and various law enforcement telecommunication systems, and performs related work as assigned. IDEAL CANDIDATE Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills; ability to multi-task in stressful situations. Communicates effectively and proactively both verbally and in writing. An ideal candidate will have experience with public safety call taking, radio dispatching and utilizing clerical/office equipment. Examples of Duties Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond.Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid.Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Santa Clara County Fire Department.Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data.Receives and coordinates requests for emergency Public Works assistance outside of the City’s normal business hours (pertaining to full municipal services in Los Altos, and sewer maintenance requests in Los Altos Hills and the surrounding unincorporated areas). Click here to view the full job description and duties. Minimum Qualifications EXPERIENCE AND EDUCATION: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: EXPERIENCE: A minimum of one year of public safety radio dispatching and/or basic clerical experience is required EDUCATION: Possession of a High School Diploma or G.E.D. equivalent is required. Completion of college-level coursework is highly desirable LICENSES & CERTIFICATIONS: Proof of successful completion of either the Criticall Dispatcher test with a passing score OR P.O.S.T. Entry-level Dispatcher Test with a T-score of 50 or above. (Lateral applicants that are currently employed as a Public Safety Dispatcher (non-probationary) do not need to submit proof of test scores, however a California POST Dispatcher Academy Certificate is required.) Possession of a typing certificate with a minimum of 50 wpm dated within one year of the application date must be included as an attachment. Possession of Basic P.O.S.T. Dispatch Certificate is highly desirable and may be substituted for work experience. KNOWLEDGE OF: Standard office methods, procedures, software and equipment; Geography of the local area; General public safety communications practices; Principles of customer service. SKILL AND ABILITY TO: Multi-task and prioritize; Efficiently use radio and other communications equipment; Communicate effectively, both orally and in writing; Analyze situations quickly and accurately; Maintain composure and work effectively under pressure; Understand and follow oral and written direction; Demonstrate initiative and exercise good judgment in the performance of duties; Establish, maintain, and promote positive working relationships with employees, other agencies, and the public. Supplemental Information PHYSICAL DEMANDS AND WORK ENVIRONMENT This position will require the ability to work rotating shifts on an on-going basis, including irregular hours on short notice. This position will also be assigned a uniform to wear during work hours. EQUAL OPPORTUNITY EMPLOYER The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request. LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. RECRUITMENT PROCESS: This recruitment is open until filled with the first review of applications on November 20th, 2023 . Prior to hire, candidates will be required to successfully complete a pre-employment process, including a complete background investigation. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in a disqualification or termination. #CityofLosAltosJobs #LosAltosjobs #nowhiring #publicsafetyjobs #dispatchjobs #CommunicationsOfficer #911dispatcher #JobOpening #HiringNow #JoinOurTeam #JobSearch #CareerOpportunity #applynow #CAJobs Closing Date/Time: Continuous
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Communications Officer performs specialized radio and communications work. This position receives incoming non-emergency and emergency calls, prioritizes calls received, and relays information via available communications systems to appropriate field personnel. Examples of Duties Operates emergency and non-emergency communication systems; receives requests for service by telephone; obtains and relays necessary information efficiently and accurately; gives callers direction and instruction as necessary. Operates numerous highly technical computer systems including the Computer Aided Dispatch (CAD); enters and retrieves information to and from various databases including TCIC/NCIC, Denton County computer systems, and a variety of local, regional, and state emergency response databases. Monitors state and national messages, requests, and transactions through TLETS/NLETS while ensuring compliance with Federal and State laws and department policies and procedures Processes, forwards, and maintains records of information obtained or entered; maintains appropriate logs of services requested. Operates radio console consisting of numerous talk groups. Dispatches, monitors, and tracks multiple law enforcement, fire, and EMS agencies. Ensures radio operations are conducted in accordance with Federal Communications Commission (FCC) procedures and requirements. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications Willing to work as needed, up to 29 hours per week. Texas Commission on Law Enforcement license as a Communications Officer is preferred. High School Diploma or GED required. Texas Commission on Law Enforcement (TCOLE) license within one year of their appointment (Tex. Occ. Code • 1701.301; 37 Tex. Admin. Code • 217.27 )required. TCOLE approved Basic Telecommunicator course, Crisis Communications course, TDD/TTY for Telecommunicators and a TCOLE approved Field Training Course are required within one year of assignment (Tex. Occ. Code • 1701.405; Tex. Occ. Code • 1701.352). Must be 18 years of age. Must be a U.S. citizen. Possession of a valid driver's license. Must be able to obtain a State of Texas driver's license within 90 days. Supplemental Information Only those interested in a part-time position should apply. To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time:
Mar 08, 2024
Part Time
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Communications Officer performs specialized radio and communications work. This position receives incoming non-emergency and emergency calls, prioritizes calls received, and relays information via available communications systems to appropriate field personnel. Examples of Duties Operates emergency and non-emergency communication systems; receives requests for service by telephone; obtains and relays necessary information efficiently and accurately; gives callers direction and instruction as necessary. Operates numerous highly technical computer systems including the Computer Aided Dispatch (CAD); enters and retrieves information to and from various databases including TCIC/NCIC, Denton County computer systems, and a variety of local, regional, and state emergency response databases. Monitors state and national messages, requests, and transactions through TLETS/NLETS while ensuring compliance with Federal and State laws and department policies and procedures Processes, forwards, and maintains records of information obtained or entered; maintains appropriate logs of services requested. Operates radio console consisting of numerous talk groups. Dispatches, monitors, and tracks multiple law enforcement, fire, and EMS agencies. Ensures radio operations are conducted in accordance with Federal Communications Commission (FCC) procedures and requirements. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications Willing to work as needed, up to 29 hours per week. Texas Commission on Law Enforcement license as a Communications Officer is preferred. High School Diploma or GED required. Texas Commission on Law Enforcement (TCOLE) license within one year of their appointment (Tex. Occ. Code • 1701.301; 37 Tex. Admin. Code • 217.27 )required. TCOLE approved Basic Telecommunicator course, Crisis Communications course, TDD/TTY for Telecommunicators and a TCOLE approved Field Training Course are required within one year of assignment (Tex. Occ. Code • 1701.405; Tex. Occ. Code • 1701.352). Must be 18 years of age. Must be a U.S. citizen. Possession of a valid driver's license. Must be able to obtain a State of Texas driver's license within 90 days. Supplemental Information Only those interested in a part-time position should apply. To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time:
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Communications Officer performs specialized radio and communications work. This position receives incoming non-emergency and emergency calls, prioritizes calls received, and relays information via available communications systems to appropriate field personnel. Examples of Duties Operates emergency and non-emergency communication systems; receives requests for service by telephone; obtains and relays necessary information efficiently and accurately; gives callers direction and instruction as necessary. Operates numerous highly technical computer systems including the Computer Aided Dispatch (CAD); enters and retrieves information to and from various databases including TCIC/NCIC, Denton County computer systems, and a variety of local, regional, and state emergency response databases. Monitors state and national messages, requests, and transactions through TLETS/NLETS while ensuring compliance with Federal and State laws and department policies and procedures Processes, forwards, and maintains records of information obtained or entered; maintains appropriate logs of services requested. Operates radio console consisting of numerous talk groups. Dispatches, monitors, and tracks multiple law enforcement, fire, and EMS agencies. Ensures radio operations are conducted in accordance with Federal Communications Commission (FCC) procedures and requirements. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications High School Diploma or GED required. Texas Commission on Law Enforcement (TCOLE) license within one year of their appointment (Tex. Occ. Code • 1701.301; 37 Tex. Admin. Code • 217.27 )required. TCOLE approved Basic Telecommunicator course, Crisis Communications course, TDD/TTY for Telecommunicators and a TCOLE approved Field Training Course are required within one year of assignment (Tex. Occ. Code • 1701.405; Tex. Occ. Code • 1701.352). Must be 18 years of age. Must be a U.S. citizen. Possession of a valid driver's license. Must be able to obtain a State of Texas driver's license within 90 days. Supplemental Information To ensure the proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time:
Mar 08, 2024
Full Time
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Communications Officer performs specialized radio and communications work. This position receives incoming non-emergency and emergency calls, prioritizes calls received, and relays information via available communications systems to appropriate field personnel. Examples of Duties Operates emergency and non-emergency communication systems; receives requests for service by telephone; obtains and relays necessary information efficiently and accurately; gives callers direction and instruction as necessary. Operates numerous highly technical computer systems including the Computer Aided Dispatch (CAD); enters and retrieves information to and from various databases including TCIC/NCIC, Denton County computer systems, and a variety of local, regional, and state emergency response databases. Monitors state and national messages, requests, and transactions through TLETS/NLETS while ensuring compliance with Federal and State laws and department policies and procedures Processes, forwards, and maintains records of information obtained or entered; maintains appropriate logs of services requested. Operates radio console consisting of numerous talk groups. Dispatches, monitors, and tracks multiple law enforcement, fire, and EMS agencies. Ensures radio operations are conducted in accordance with Federal Communications Commission (FCC) procedures and requirements. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications High School Diploma or GED required. Texas Commission on Law Enforcement (TCOLE) license within one year of their appointment (Tex. Occ. Code • 1701.301; 37 Tex. Admin. Code • 217.27 )required. TCOLE approved Basic Telecommunicator course, Crisis Communications course, TDD/TTY for Telecommunicators and a TCOLE approved Field Training Course are required within one year of assignment (Tex. Occ. Code • 1701.405; Tex. Occ. Code • 1701.352). Must be 18 years of age. Must be a U.S. citizen. Possession of a valid driver's license. Must be able to obtain a State of Texas driver's license within 90 days. Supplemental Information To ensure the proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time:
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: 911 Communications Officer Salary Range: $50,000 - $71,288 Step 1: $50,000 Step 2: $51,500 Step 3: $53,045 Step 4: $54,636 Step 5: $56,275 Step 6: $57,964 Step 7: $63,266 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Certification Pay: Intermediate Certification Pay - $600 per year. Advanced Certification Pay - $960 per year. Master Certification Pay - $1,500 per year. Shift Differential Pay: $100 per month for any full-time (FTE) that works an overnight shift. Hiring Incentives: $3,000 sign on bonus. All paid within a 12-month period. Qualifications: High School Diploma or G.E.D., and two (2) years data entry or customer service representative experience; or equivalent combination of education and experience. Must obtain Texas Law Enforcement Dispatch Certification within six (6) months from date of employment. Preference may be given to applicants with current certifications. Must obtain Emergency Medical Dispatch, TCIC/NCIC, Positron 9-1-1 equipment, and TDD (Telecommunications Device for the Deaf) certifications. Must pass a pre-employment drug screening and/or post-offer hearing exam, psychological test, pass written comprehension/ suitability test, and pass background investigation and MVR check. The hiring process will also include a series of interviews, which must be successfully completed. May be required to possess State of Texas Drivers License. Under the direct supervision of the Communications Supervisor, responds to emergency and non-emergency calls and dispatches needed services or directs call to appropriate individual. EXAMPLES OF DUTIES Answers emergency and non-emergency telephone lines at the Police Station. Gathers information from callers including nature, severity, location and status of emergencies. Assesses need for response and dispatches services accordingly. Assists Police Officers and Fire/EMS Personnel by relaying information regarding calls for service. Documents and corrects 911 location premise errors in CAD (Computer Assisted Dispatch). Enters data and maintains CAD for alarm permits and cautionary information in alert files. Notifies appropriate entities related to problems or complaints under their jurisdiction. Answers Police Department administrative telephones and directs calls to requested or appropriate individual or department. Enters, maintains, updates and researches information into TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunication System) databases. Tests telephone and computer dispatch equipment at beginning of shift. Researches and responds to inquiries from other law enforcement agencies and departments. Completes data entry of police records and citations. Must be able to work any shift, as needed, including nights, weekends, and holidays, to meet the needs of the Department, with or without reasonable accommodation. Monitors several police, fire, and Town radio's as required. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential. ADDITIONAL QUALIFICATIONS Knowledge of police emergency response practices and procedures. Knowledge of TCIC/NCIC and TLETS/NLETS rules, regulations, and requirements. Knowledge of methods, practices and procedures for responding to and dispatching emergency services utilizing computer aided dispatch system. Knowledge of computers and related equipment, hardware and software for researching, retrieving, and maintaining a variety of informational and tracking databases. Knowledge of Town policies and procedures. Skill in effective oral and written communications. Skill in responding effectively and appropriately to emergency calls for assistance. Skill in accessing and maintaining multiple police databases simultaneously. Skill in resolving customer complaints and concerns. Skill in EMD procedures. ADDITIONAL DETAILS Environmental Factors and Conditions/Physical Requirements: Work is performed in a police department dispatch section environment. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to occasional bending, reaching, kneeling and lifting such as retrieving or replacing video or audio tapes, retrieving and replacing files and records. May be exposed to extended periods of sitting, viewing monitors and/or talking on the telephone or radio. May be exposed to prisoners, irate and hostile individuals, emergency situations, and a high stress environment. Equipment and Tools Utilized: Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, police radio, video monitors, dispatch console, multiple law enforcement center databases and TDD Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is not an employment agreement, contact agreement, or contract. Management has exclusive right to alter this job description at any time without notice.
Mar 15, 2024
Full Time
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: 911 Communications Officer Salary Range: $50,000 - $71,288 Step 1: $50,000 Step 2: $51,500 Step 3: $53,045 Step 4: $54,636 Step 5: $56,275 Step 6: $57,964 Step 7: $63,266 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Certification Pay: Intermediate Certification Pay - $600 per year. Advanced Certification Pay - $960 per year. Master Certification Pay - $1,500 per year. Shift Differential Pay: $100 per month for any full-time (FTE) that works an overnight shift. Hiring Incentives: $3,000 sign on bonus. All paid within a 12-month period. Qualifications: High School Diploma or G.E.D., and two (2) years data entry or customer service representative experience; or equivalent combination of education and experience. Must obtain Texas Law Enforcement Dispatch Certification within six (6) months from date of employment. Preference may be given to applicants with current certifications. Must obtain Emergency Medical Dispatch, TCIC/NCIC, Positron 9-1-1 equipment, and TDD (Telecommunications Device for the Deaf) certifications. Must pass a pre-employment drug screening and/or post-offer hearing exam, psychological test, pass written comprehension/ suitability test, and pass background investigation and MVR check. The hiring process will also include a series of interviews, which must be successfully completed. May be required to possess State of Texas Drivers License. Under the direct supervision of the Communications Supervisor, responds to emergency and non-emergency calls and dispatches needed services or directs call to appropriate individual. EXAMPLES OF DUTIES Answers emergency and non-emergency telephone lines at the Police Station. Gathers information from callers including nature, severity, location and status of emergencies. Assesses need for response and dispatches services accordingly. Assists Police Officers and Fire/EMS Personnel by relaying information regarding calls for service. Documents and corrects 911 location premise errors in CAD (Computer Assisted Dispatch). Enters data and maintains CAD for alarm permits and cautionary information in alert files. Notifies appropriate entities related to problems or complaints under their jurisdiction. Answers Police Department administrative telephones and directs calls to requested or appropriate individual or department. Enters, maintains, updates and researches information into TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunication System) databases. Tests telephone and computer dispatch equipment at beginning of shift. Researches and responds to inquiries from other law enforcement agencies and departments. Completes data entry of police records and citations. Must be able to work any shift, as needed, including nights, weekends, and holidays, to meet the needs of the Department, with or without reasonable accommodation. Monitors several police, fire, and Town radio's as required. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential. ADDITIONAL QUALIFICATIONS Knowledge of police emergency response practices and procedures. Knowledge of TCIC/NCIC and TLETS/NLETS rules, regulations, and requirements. Knowledge of methods, practices and procedures for responding to and dispatching emergency services utilizing computer aided dispatch system. Knowledge of computers and related equipment, hardware and software for researching, retrieving, and maintaining a variety of informational and tracking databases. Knowledge of Town policies and procedures. Skill in effective oral and written communications. Skill in responding effectively and appropriately to emergency calls for assistance. Skill in accessing and maintaining multiple police databases simultaneously. Skill in resolving customer complaints and concerns. Skill in EMD procedures. ADDITIONAL DETAILS Environmental Factors and Conditions/Physical Requirements: Work is performed in a police department dispatch section environment. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to occasional bending, reaching, kneeling and lifting such as retrieving or replacing video or audio tapes, retrieving and replacing files and records. May be exposed to extended periods of sitting, viewing monitors and/or talking on the telephone or radio. May be exposed to prisoners, irate and hostile individuals, emergency situations, and a high stress environment. Equipment and Tools Utilized: Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, police radio, video monitors, dispatch console, multiple law enforcement center databases and TDD Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is not an employment agreement, contact agreement, or contract. Management has exclusive right to alter this job description at any time without notice.
CITY OF SAN LUIS, AZ
San Luis, Arizona, United States
ABOUT THE POSITION YOUR FUTURE BEGINS HERE! Join one of the fastest-growing cities in Arizona and the youngest in Yuma County! As the Police Communication Officer, you will: Monitor emergency and general support radio frequencies. Receive emergency (911) and non-emergency calls from the public, dispatchers, and law enforcement agencies via multi-line telephones, walk-ins, and radio system. Record and route emergency calls to appropriate authorities. Determine priorities of all calls and dispatches required units to non-emergency situations. Receive radio calls from field units. Transmit messages via radio, telephone, computer, fax, or other communication equipment. Make inquiries to obtain requested information or services. Maintain status and location control of Police and Fire units and direct them to the scene of non-emergency situations. Use various computer systems for data entry and information retrieval. Create and maintain daily log of public safety communications activities. IDEAL CANDIDATE Will have the knowledge of: Law enforcement terminology, codes, and procedures. Proper use and care of radio and telephone equipment. Rules and regulations of the Federal Communications Commission covering the operation of radio receivers and transmitters. The operation of communication equipment, including radio, telephone, and automated information systems. Rules and regulations of the Federal Communications Commission applicable to the operation of radio receivers and transmitters. The principles and practices of emergency dispatching. Applicable Federal/State/County/City/agency laws, ordinances, and regulations. Principles and practices of effective employee management and supervision. Computers and specialized hardware and software for preparing reports and maintaining records. Will have the ability to: Operate communications equipment, including radio, telephone, and automated information systems. Communicate clearly and concisely, and accurately, relaying details. Establish and maintain effective working relationships with others and interact with the public. Understand and follow written and oral instructions. Handle multiple projects simultaneously and use good judgment in prioritizing work assignments. Effectively communicate verbal and written instructions by phone, police radio system or in person in a group or one-to-one setting. Think and act quickly and effectively in emergencies and under stressful situations. Type 30 words per minute. Monitor emergency and general support radio frequencies. MINIMUM REQUIREMENTS REQUIRED: Residency in the United States and within 25 miles of the City of San Luis A comprehensive background investigation, polygraph and psychological evaluation. Be available 24 hours a day, 7 days a week, including Christmas, New Year’s and other holidays, works rotating shifts that include nights, weekends, holidays and overtime, as needed. Educati on, Training and Experience: High school diploma or G.E.D. equivalent. One (1) year as police dispatcher or equivalent clerical experience. Type accurately at 30 words per minute (WPM) and 4606 keystrokes per minute (KPH) proficiently. Fluency in both Spanish and English License and Certification: must be maintained throughout employment. A valid Arizona driver license at the time of appointment DESIRED/PREFFERED: San Luis residency. SUPPLEMENTAL INFORMATION - OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development - Applications reviewed weekly. Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process. HIRING PROCESS Application: Apply through Neogov.com (governmentjobs.com). Typing Test Panel Interview Note: A credit will be added to salary based on the years of experience as a Police Dispatch. The City of San Luis offers the following benefits to all full-time City employees: MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department. ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System. Employee Contribution - 12.03% Employer Contribution - 12.03% ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD) Employee Contribution - .014% Employer Contribution - .014% SOCIAL SECURITY AND MEDICARE- FICA (Social Security Tax) - Employee Contribution - 6.20% Medicare - Employee Contribution - 1.4500%. PAID TIME OFF (PTO) - Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis) Less than 6 years - 3.08 hrs. 6 - 11 years - 4.62 hrs. 11 years or more- 6.16 hrs. Sick Leave - 3.69 hrs. LIFE INSURANCE - The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard. Basic Life Benefit - $50,000.00 AD&D Benefit - $50,000.00 DISABILITY INSURANCE - Disability insurance is available to all employees who work 30 or more hours per week. Short-Term Disability - Coverage begins on the 15th day of injury or sickness. Duration of Benefits - 180 days Benefits Percentage- 66.67% Waiting Period - 14 days Maximum Weekly Benefit: $2,000.00 WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.
Mar 08, 2024
Full Time
ABOUT THE POSITION YOUR FUTURE BEGINS HERE! Join one of the fastest-growing cities in Arizona and the youngest in Yuma County! As the Police Communication Officer, you will: Monitor emergency and general support radio frequencies. Receive emergency (911) and non-emergency calls from the public, dispatchers, and law enforcement agencies via multi-line telephones, walk-ins, and radio system. Record and route emergency calls to appropriate authorities. Determine priorities of all calls and dispatches required units to non-emergency situations. Receive radio calls from field units. Transmit messages via radio, telephone, computer, fax, or other communication equipment. Make inquiries to obtain requested information or services. Maintain status and location control of Police and Fire units and direct them to the scene of non-emergency situations. Use various computer systems for data entry and information retrieval. Create and maintain daily log of public safety communications activities. IDEAL CANDIDATE Will have the knowledge of: Law enforcement terminology, codes, and procedures. Proper use and care of radio and telephone equipment. Rules and regulations of the Federal Communications Commission covering the operation of radio receivers and transmitters. The operation of communication equipment, including radio, telephone, and automated information systems. Rules and regulations of the Federal Communications Commission applicable to the operation of radio receivers and transmitters. The principles and practices of emergency dispatching. Applicable Federal/State/County/City/agency laws, ordinances, and regulations. Principles and practices of effective employee management and supervision. Computers and specialized hardware and software for preparing reports and maintaining records. Will have the ability to: Operate communications equipment, including radio, telephone, and automated information systems. Communicate clearly and concisely, and accurately, relaying details. Establish and maintain effective working relationships with others and interact with the public. Understand and follow written and oral instructions. Handle multiple projects simultaneously and use good judgment in prioritizing work assignments. Effectively communicate verbal and written instructions by phone, police radio system or in person in a group or one-to-one setting. Think and act quickly and effectively in emergencies and under stressful situations. Type 30 words per minute. Monitor emergency and general support radio frequencies. MINIMUM REQUIREMENTS REQUIRED: Residency in the United States and within 25 miles of the City of San Luis A comprehensive background investigation, polygraph and psychological evaluation. Be available 24 hours a day, 7 days a week, including Christmas, New Year’s and other holidays, works rotating shifts that include nights, weekends, holidays and overtime, as needed. Educati on, Training and Experience: High school diploma or G.E.D. equivalent. One (1) year as police dispatcher or equivalent clerical experience. Type accurately at 30 words per minute (WPM) and 4606 keystrokes per minute (KPH) proficiently. Fluency in both Spanish and English License and Certification: must be maintained throughout employment. A valid Arizona driver license at the time of appointment DESIRED/PREFFERED: San Luis residency. SUPPLEMENTAL INFORMATION - OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development - Applications reviewed weekly. Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process. HIRING PROCESS Application: Apply through Neogov.com (governmentjobs.com). Typing Test Panel Interview Note: A credit will be added to salary based on the years of experience as a Police Dispatch. The City of San Luis offers the following benefits to all full-time City employees: MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department. ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System. Employee Contribution - 12.03% Employer Contribution - 12.03% ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD) Employee Contribution - .014% Employer Contribution - .014% SOCIAL SECURITY AND MEDICARE- FICA (Social Security Tax) - Employee Contribution - 6.20% Medicare - Employee Contribution - 1.4500%. PAID TIME OFF (PTO) - Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis) Less than 6 years - 3.08 hrs. 6 - 11 years - 4.62 hrs. 11 years or more- 6.16 hrs. Sick Leave - 3.69 hrs. LIFE INSURANCE - The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard. Basic Life Benefit - $50,000.00 AD&D Benefit - $50,000.00 DISABILITY INSURANCE - Disability insurance is available to all employees who work 30 or more hours per week. Short-Term Disability - Coverage begins on the 15th day of injury or sickness. Duration of Benefits - 180 days Benefits Percentage- 66.67% Waiting Period - 14 days Maximum Weekly Benefit: $2,000.00 WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job OPEN UNTIL FILLED - APPLY TODAY FOR IMMEDIATE CONSIDERAION Click HERE to view our brochure. The Fifth Supervisorial District seeks an experienced and innovative public relations and marketing professional to support the District’s mission and vision by planning, developing, and coordinating comprehensive public relations, public information, and marketing programs. The successful candidates will be capable of taking initiative and recommending and developing communication plans and marketing efforts; possess excellent communications skills, both written and verbal; and be skilled in utilizing both traditional and digital media, marketing through social media, and developing website content to communicate our message and inform our community and residents. KEY RESPONSIBILITIES Coordinates and oversees a wide variety of information and communication activities for the District; serves as a liaison between District executive management and media representatives; assists District executive management with inquiries. Responds to media, public, and inter-agency inquiries as needed; prepares press releases, public service announcements, articles, bulletins, reports, brochures, and other media for public dissemination and outreach; assists in planning and coordinating events. Confers with director to develop communication and public relations strategies designed to ensure communication of District priorities, promote services and programs, and increase awareness and visibility; designs, coordinates, and directs special projects. Prepares and oversees preparation of reports or informational publications. Keeps abreast of issues affecting the District and County and various organizational programs, activities, and services; attends meetings to obtain information on proposed activities and programs. Manages all social media accounts; develops, updates, and maintains the department’s website. Represents the District at community meetings; attends meetings on the behalf of the County Supervisor and District executive management. Assists with special projects as needed. May lead and/or supervise a small staff involved in various media and communication activities. Note: This is a contract position; duties, conditions of employment and benefits will be defined in the employment contract. The position is unclassified; the incumbent does not attain regular status. OUTSTANDING SALARY AND BENEFITS This position offers a competitive Annual Salary Range of $52,457 - $74,568 depending on qualifications. -PLUS- a G enerous Benefit Package which includes: County pension, 401K, 457(b) paid vacation, sick, and administrative leave, 15 paid holidays, employee and dependent health coverage, tuition assistance and much more. Our generous alternative Modified Benefits Option provides a wage differential of 4% above the base salary rate with modified benefits, i nclud ing: Use of increased pay rate to calculate County contributi ons to RMT, 401(k), and 457(b) plans, leave cash outs, and retirement contribution rate. Click HERE to view our interactive digital brochure for additional details regarding the position, qualifications, salary and benefits. Desired Qualifications EDUCATION Bachelor's degree in English, journalism, business/public administration, marketing, public relations, communications, or closely related field. EXPERIENCE Eighteen (18) months of full-time experience in marketing and communications, public relations, public information, community outreach, communications, or journalism, which included developing and administering a comprehensive public relations or communications program and the dissemination of information to internal and/or external audiences through various communications media. KNOWLEDGE & SKILLS Ability to identify and assess the role and goals of specific District and County initiatives in the context of a broad agenda. Ability to adhere to deadlines while adapting to incoming priority changes. Ability to multitask various initiatives and function effectively in a complex professional environment. Ability to negotiate, mitigate conflict, and build alliances with stakeholders. Knowledge of local government and community-based organizations; experience developing comprehensive public relations programs to increase public awareness of major initiatives, platforms, or programs and promoting services within a community. Selection Process To receive consideration for this excellent opportunity, please submit a compelling cover letter, resume, and responses to the supplemental questions below. An electronic version of all submittals must be sent to: ExecRecruit@hr.sbcounty.gov - or- complete the online application and upload the required documents: www.sbcounty.gov/jobs . The most highly qualified candidates will be referred to the appointing authority for further consideration. Candidates advancing in the selection process will receive further information/instructions via email. Questions regarding this position or status should be addressed to Silvia Zayas: szayas@hr.sbcounty.gov, Click HERE to view our interactive digital brochure for additional details regarding the position, qualifications, salary and benefits. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . www.sbcounty.gov/jobs Contract Employees Specific benefit informationcan be found in the job announcement or your employment contract.Detailed benefitsinformation can also be viewed on theCounty's Employee Benefits and Services Division website at hr.sbcounty.gov/employee-benefits/benefits-occupational-unit/ . Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Job OPEN UNTIL FILLED - APPLY TODAY FOR IMMEDIATE CONSIDERAION Click HERE to view our brochure. The Fifth Supervisorial District seeks an experienced and innovative public relations and marketing professional to support the District’s mission and vision by planning, developing, and coordinating comprehensive public relations, public information, and marketing programs. The successful candidates will be capable of taking initiative and recommending and developing communication plans and marketing efforts; possess excellent communications skills, both written and verbal; and be skilled in utilizing both traditional and digital media, marketing through social media, and developing website content to communicate our message and inform our community and residents. KEY RESPONSIBILITIES Coordinates and oversees a wide variety of information and communication activities for the District; serves as a liaison between District executive management and media representatives; assists District executive management with inquiries. Responds to media, public, and inter-agency inquiries as needed; prepares press releases, public service announcements, articles, bulletins, reports, brochures, and other media for public dissemination and outreach; assists in planning and coordinating events. Confers with director to develop communication and public relations strategies designed to ensure communication of District priorities, promote services and programs, and increase awareness and visibility; designs, coordinates, and directs special projects. Prepares and oversees preparation of reports or informational publications. Keeps abreast of issues affecting the District and County and various organizational programs, activities, and services; attends meetings to obtain information on proposed activities and programs. Manages all social media accounts; develops, updates, and maintains the department’s website. Represents the District at community meetings; attends meetings on the behalf of the County Supervisor and District executive management. Assists with special projects as needed. May lead and/or supervise a small staff involved in various media and communication activities. Note: This is a contract position; duties, conditions of employment and benefits will be defined in the employment contract. The position is unclassified; the incumbent does not attain regular status. OUTSTANDING SALARY AND BENEFITS This position offers a competitive Annual Salary Range of $52,457 - $74,568 depending on qualifications. -PLUS- a G enerous Benefit Package which includes: County pension, 401K, 457(b) paid vacation, sick, and administrative leave, 15 paid holidays, employee and dependent health coverage, tuition assistance and much more. Our generous alternative Modified Benefits Option provides a wage differential of 4% above the base salary rate with modified benefits, i nclud ing: Use of increased pay rate to calculate County contributi ons to RMT, 401(k), and 457(b) plans, leave cash outs, and retirement contribution rate. Click HERE to view our interactive digital brochure for additional details regarding the position, qualifications, salary and benefits. Desired Qualifications EDUCATION Bachelor's degree in English, journalism, business/public administration, marketing, public relations, communications, or closely related field. EXPERIENCE Eighteen (18) months of full-time experience in marketing and communications, public relations, public information, community outreach, communications, or journalism, which included developing and administering a comprehensive public relations or communications program and the dissemination of information to internal and/or external audiences through various communications media. KNOWLEDGE & SKILLS Ability to identify and assess the role and goals of specific District and County initiatives in the context of a broad agenda. Ability to adhere to deadlines while adapting to incoming priority changes. Ability to multitask various initiatives and function effectively in a complex professional environment. Ability to negotiate, mitigate conflict, and build alliances with stakeholders. Knowledge of local government and community-based organizations; experience developing comprehensive public relations programs to increase public awareness of major initiatives, platforms, or programs and promoting services within a community. Selection Process To receive consideration for this excellent opportunity, please submit a compelling cover letter, resume, and responses to the supplemental questions below. An electronic version of all submittals must be sent to: ExecRecruit@hr.sbcounty.gov - or- complete the online application and upload the required documents: www.sbcounty.gov/jobs . The most highly qualified candidates will be referred to the appointing authority for further consideration. Candidates advancing in the selection process will receive further information/instructions via email. Questions regarding this position or status should be addressed to Silvia Zayas: szayas@hr.sbcounty.gov, Click HERE to view our interactive digital brochure for additional details regarding the position, qualifications, salary and benefits. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . www.sbcounty.gov/jobs Contract Employees Specific benefit informationcan be found in the job announcement or your employment contract.Detailed benefitsinformation can also be viewed on theCounty's Employee Benefits and Services Division website at hr.sbcounty.gov/employee-benefits/benefits-occupational-unit/ . Closing Date/Time: Continuous
JOB SUMMARY This position is responsible for answering emergency and non-emergency calls and for dispatching appropriate personnel. MAJOR DUTIES Operates an intelligent workstation consisting of computer aided dispatch, integrated radio and telephony technology, GIS mapping technology and other related communications equipment to ensure the timely and effective dispatching of emergency and support services. Fields emergency, non-emergency and administrative calls; priorities calls and makes determinations of response requirements. Dispatches police, fire, rescue and other emergency resources. Receives and transmits radio and telephone communications to and from units operating in the field. Monitors public service radio frequencies; remains informed of the location of field personnel. Completes regular and special reports and maintains files, logs and records. Inspects equipment for proper operation and reports malfunctions to supervisor. Collect City utility payments and dispatch City workers. Knowledge of events in community Oversee as well as assist co-workers to provide the best service to citizens. Completes required training. Performs related duties. MINIMUM QUALIFICATIONS Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years. Possession of or ability to readily obtain NCIC/TCIC certification. Possession of or ability to readily obtain TLETS/NLETS certification. Possession of or ability to readily obtain a TCOLE Basic Telecommunicator certification. Must be able to work as a team during stressful situations and major events. Click Here for Full Job Description
Apr 10, 2024
Full Time
JOB SUMMARY This position is responsible for answering emergency and non-emergency calls and for dispatching appropriate personnel. MAJOR DUTIES Operates an intelligent workstation consisting of computer aided dispatch, integrated radio and telephony technology, GIS mapping technology and other related communications equipment to ensure the timely and effective dispatching of emergency and support services. Fields emergency, non-emergency and administrative calls; priorities calls and makes determinations of response requirements. Dispatches police, fire, rescue and other emergency resources. Receives and transmits radio and telephone communications to and from units operating in the field. Monitors public service radio frequencies; remains informed of the location of field personnel. Completes regular and special reports and maintains files, logs and records. Inspects equipment for proper operation and reports malfunctions to supervisor. Collect City utility payments and dispatch City workers. Knowledge of events in community Oversee as well as assist co-workers to provide the best service to citizens. Completes required training. Performs related duties. MINIMUM QUALIFICATIONS Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years. Possession of or ability to readily obtain NCIC/TCIC certification. Possession of or ability to readily obtain TLETS/NLETS certification. Possession of or ability to readily obtain a TCOLE Basic Telecommunicator certification. Must be able to work as a team during stressful situations and major events. Click Here for Full Job Description
City of Costa Mesa, CA
Costa Mesa, California, United States
Description SALARY Current: $70,380 - $94,296 annually July 2024 : $72,480 - $97,128 annually JOB SUMMARY: Communications Officers are first responders who serve as the primary link between the public, police, and fire by receiving 9-1-1 emergency and non-emergency calls. Under general supervision, to perform skilled work in receiving incoming calls at the City's Communications Operations Center, including requests for police/fire protection services or information, and dispatching of necessary units and equipment for emergency service through the use of telephone, radio, or other communications equipment; and performs related duties as required. APPLICATION AND SELECTION PROCESS: Applications must be completed and submitted on-line. This recruitment will remain open until filled and may close without prior notice. Applications will be reviewed on an ongoing basis, therefore prompt application is encouraged. STEP #1: Written Examination Take the written exam with National Testing Network (NTN). Interested candidates who meet the position qualifications must have completed the ECOMM (Emergency Communications) written exam within the last 12 months (based on application date). The exam is administered directly by the National Testing Network (NTN) and candidates pay a test fee for the service. There are multiple test sites in Southern California, as well as throughout the country. To schedule a test, visit the NTN website at www.nationaltestingnetwork.com . Go to "Exams", "Emergency Communications-ECOMM", and sign up for the "Costa Mesa Police Department". NTN will submit the scores to Costa Mesa Human Resources for review. Do NOT submit a test score if you do not meet the job qualifications. Passing scores for Costa Mesa are as follows for the three sections: Call Taker - 53 or higher Recording (Notes) - 64 or higher Dispatch - 43 or higher * Applicants are also required to complete the Simulations. LATERAL applicants: Candidates who are currently employed as a full-time police dispatcher with a California POST agency (at least one year of experience) and possess a POST Public Safety Dispatcher Certificate will be waived from the written exam requirement. Lateral applicants proceed to Step #2. STEP #2: Typing Certificate Provide a typing certificate that meets the following criteria: Must be issued from a recognized employment or public agency. Online/Internet issued certificates will NOT be accepted. Certificates must be on the agency's letterhead or formal certificate and include the agency's name and phone number. Must be issued within the last 12 months (based on application date). Certificates must indicate a NET (corrected) typing speed of 40 WPM or better . Failure to provide a typing certificate at time of application that meets the above requirements may result in disqualification. Typing certificates must be attached to application (application requirement in step #3) Certificates from any agency meeting the above criteria will be accepted. The following agencies may also be used; the City of Costa Mesa neither endorses nor opposes any of these agencies. Orange County Workforce Solutions Santa Ana Work Center 28202 Cabot Road, #140 801 West Civic Center Drive Suite 200 Laguna Niguel, CA 92677 Santa Ana, CA 92701 (714) 480-6500 (714) 848-6129 STEP #3: Submit Application Applications must be completed and submitted online. Candidates are required to provide specific information on their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete (resumes are not accepted). Candidate notifications are sent via email. Please make sure your email address is correct and check your email periodically during the application process. MINIMUM QUALIFICATIONS: Please ensure you meet the position qualifications as stated under the "MINIMUM QUALIFICATIONS" section below before submitting your application. AUTOMATIC DISQUALIFIERS : Please be advised of the Costa Mesa Police Department automatic disqualifiers : click here for a list of background disqualifiers. If you do not meet the minimum qualifications, or if any of the automatic disqualifiers pertain to you, it is recommended that you do not take the written exam or submit an application for this position as you will be disqualified from the selection process. Required Attachment(s): All applicants - Typing Certificate meeting the requirements stated in Step #2. Applicants who have completed the POST Public Safety Dispatcher Basic Course must attach a copy of their Certificate of Completion to their application. LATERAL applicants who are Peace Officer Standards and Training (POST) Certified must attach a copy of their Public Safety Dispatcher Certificate. ( Note: this Certificate differs from the one obtained from the POST Basic Course, rather it is awarded after completing probation as a full-time dispatcher at a POST participating agency. ) Lateral applicants may be eligible to have the written exam waived. Do NOT attach any other documents other than what is listed above (i.e., resume, diplomas, IDs, etc.), as they will not be accepted or reviewed in the application process. STEP #4: Oral Interview Evaluations Based upon the information presented in the application, a limited number of applicants who possess qualifications most pertinent to the position will be invited to participate in the selection process. Candidates must complete the written exam and typing certificate requirements in order for their applications to be reviewed. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. Eligibility List Candidates must pass all four (4) steps listed above to be placed on the City's Eligibility List. The written exam, typing certificate, and application review are all qualifying steps (pass/fail). The oral interview evaluation is weighted 100% and determines a candidate's placement on the eligibility list. Eligibility lists are valid for one (1) year from the date they are established unless it is exhausted sooner or extended for an additional period of time. Final Phases of the Selection Process: Upon being placed on the eligibility list, appointment(s) will be made after successfully passing each of the following components: polygraph examination, a comprehensive background investigation (includes Live scan fingerprint check), interview with the Chief of Police, and the post-offer pre-employment psychological evaluation and medical examination (may include drug screen). All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States. Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions Please click here to review the essential functions of the position on the job description link prior to applying for the position. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION: High school graduation or the equivalent. TRAINING AND/OR EXPERIENCE: Entry Level: An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed in the class specification. Completion of the POST Public Safety Dispatcher’s Basic Course within 12 months of appointment. Lateral Dispatchers: Candidates who are currently employed as a full-time police dispatcher with a California POST agency (with at least one year of experience) and possess a POST Public Safety Dispatcher Certificate. Applicants who are Peace Officer Standards and Training (POST) Certified must submit a copy of their Public Safety Dispatcher Certificate. ( Note: this Certificate differs from the one obtained from the POST Basic Course, rather it is awarded after completing probation as a full-time dispatcher at a POST participating agency. ) Lateral applicants may be eligible to have the written exam waived. LICENSE AND/OR CERTIFICATE: Class C California Driver’s License. Revocation of license during employment may result in disciplinary action or reassignment. Possession of, or eligible to apply for, the POST Public Safety Dispatcher Certificate within 18 months of appointment. Possession of, or the ability to obtain, the Emergency Medical Dispatch (EMD) certificate, including Cardiopulmonary Resuscitation (CPR) certification within 18 months of appointment. REQUISITE KNOWLEDGE, SKILL AND ABILITIES: Please click here to review detailed information on the requisite knowledge, skills, and abilities for this position. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS: Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Salary Increases: Effective July 2024: 3% increase Employees receive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly The City does not participate in the Social Security system; however, federal mandate requires new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time:
Mar 08, 2024
Full Time
Description SALARY Current: $70,380 - $94,296 annually July 2024 : $72,480 - $97,128 annually JOB SUMMARY: Communications Officers are first responders who serve as the primary link between the public, police, and fire by receiving 9-1-1 emergency and non-emergency calls. Under general supervision, to perform skilled work in receiving incoming calls at the City's Communications Operations Center, including requests for police/fire protection services or information, and dispatching of necessary units and equipment for emergency service through the use of telephone, radio, or other communications equipment; and performs related duties as required. APPLICATION AND SELECTION PROCESS: Applications must be completed and submitted on-line. This recruitment will remain open until filled and may close without prior notice. Applications will be reviewed on an ongoing basis, therefore prompt application is encouraged. STEP #1: Written Examination Take the written exam with National Testing Network (NTN). Interested candidates who meet the position qualifications must have completed the ECOMM (Emergency Communications) written exam within the last 12 months (based on application date). The exam is administered directly by the National Testing Network (NTN) and candidates pay a test fee for the service. There are multiple test sites in Southern California, as well as throughout the country. To schedule a test, visit the NTN website at www.nationaltestingnetwork.com . Go to "Exams", "Emergency Communications-ECOMM", and sign up for the "Costa Mesa Police Department". NTN will submit the scores to Costa Mesa Human Resources for review. Do NOT submit a test score if you do not meet the job qualifications. Passing scores for Costa Mesa are as follows for the three sections: Call Taker - 53 or higher Recording (Notes) - 64 or higher Dispatch - 43 or higher * Applicants are also required to complete the Simulations. LATERAL applicants: Candidates who are currently employed as a full-time police dispatcher with a California POST agency (at least one year of experience) and possess a POST Public Safety Dispatcher Certificate will be waived from the written exam requirement. Lateral applicants proceed to Step #2. STEP #2: Typing Certificate Provide a typing certificate that meets the following criteria: Must be issued from a recognized employment or public agency. Online/Internet issued certificates will NOT be accepted. Certificates must be on the agency's letterhead or formal certificate and include the agency's name and phone number. Must be issued within the last 12 months (based on application date). Certificates must indicate a NET (corrected) typing speed of 40 WPM or better . Failure to provide a typing certificate at time of application that meets the above requirements may result in disqualification. Typing certificates must be attached to application (application requirement in step #3) Certificates from any agency meeting the above criteria will be accepted. The following agencies may also be used; the City of Costa Mesa neither endorses nor opposes any of these agencies. Orange County Workforce Solutions Santa Ana Work Center 28202 Cabot Road, #140 801 West Civic Center Drive Suite 200 Laguna Niguel, CA 92677 Santa Ana, CA 92701 (714) 480-6500 (714) 848-6129 STEP #3: Submit Application Applications must be completed and submitted online. Candidates are required to provide specific information on their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete (resumes are not accepted). Candidate notifications are sent via email. Please make sure your email address is correct and check your email periodically during the application process. MINIMUM QUALIFICATIONS: Please ensure you meet the position qualifications as stated under the "MINIMUM QUALIFICATIONS" section below before submitting your application. AUTOMATIC DISQUALIFIERS : Please be advised of the Costa Mesa Police Department automatic disqualifiers : click here for a list of background disqualifiers. If you do not meet the minimum qualifications, or if any of the automatic disqualifiers pertain to you, it is recommended that you do not take the written exam or submit an application for this position as you will be disqualified from the selection process. Required Attachment(s): All applicants - Typing Certificate meeting the requirements stated in Step #2. Applicants who have completed the POST Public Safety Dispatcher Basic Course must attach a copy of their Certificate of Completion to their application. LATERAL applicants who are Peace Officer Standards and Training (POST) Certified must attach a copy of their Public Safety Dispatcher Certificate. ( Note: this Certificate differs from the one obtained from the POST Basic Course, rather it is awarded after completing probation as a full-time dispatcher at a POST participating agency. ) Lateral applicants may be eligible to have the written exam waived. Do NOT attach any other documents other than what is listed above (i.e., resume, diplomas, IDs, etc.), as they will not be accepted or reviewed in the application process. STEP #4: Oral Interview Evaluations Based upon the information presented in the application, a limited number of applicants who possess qualifications most pertinent to the position will be invited to participate in the selection process. Candidates must complete the written exam and typing certificate requirements in order for their applications to be reviewed. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. Eligibility List Candidates must pass all four (4) steps listed above to be placed on the City's Eligibility List. The written exam, typing certificate, and application review are all qualifying steps (pass/fail). The oral interview evaluation is weighted 100% and determines a candidate's placement on the eligibility list. Eligibility lists are valid for one (1) year from the date they are established unless it is exhausted sooner or extended for an additional period of time. Final Phases of the Selection Process: Upon being placed on the eligibility list, appointment(s) will be made after successfully passing each of the following components: polygraph examination, a comprehensive background investigation (includes Live scan fingerprint check), interview with the Chief of Police, and the post-offer pre-employment psychological evaluation and medical examination (may include drug screen). All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States. Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Essential Functions Please click here to review the essential functions of the position on the job description link prior to applying for the position. Qualification Guidelines A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows: EDUCATION: High school graduation or the equivalent. TRAINING AND/OR EXPERIENCE: Entry Level: An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed in the class specification. Completion of the POST Public Safety Dispatcher’s Basic Course within 12 months of appointment. Lateral Dispatchers: Candidates who are currently employed as a full-time police dispatcher with a California POST agency (with at least one year of experience) and possess a POST Public Safety Dispatcher Certificate. Applicants who are Peace Officer Standards and Training (POST) Certified must submit a copy of their Public Safety Dispatcher Certificate. ( Note: this Certificate differs from the one obtained from the POST Basic Course, rather it is awarded after completing probation as a full-time dispatcher at a POST participating agency. ) Lateral applicants may be eligible to have the written exam waived. LICENSE AND/OR CERTIFICATE: Class C California Driver’s License. Revocation of license during employment may result in disciplinary action or reassignment. Possession of, or eligible to apply for, the POST Public Safety Dispatcher Certificate within 18 months of appointment. Possession of, or the ability to obtain, the Emergency Medical Dispatch (EMD) certificate, including Cardiopulmonary Resuscitation (CPR) certification within 18 months of appointment. REQUISITE KNOWLEDGE, SKILL AND ABILITIES: Please click here to review detailed information on the requisite knowledge, skills, and abilities for this position. Supplemental Information PUBLIC EMPLOYEE DISASTER SERVICE WORKER: In accordance with Government Code Section 3100 - all City of Costa Mesa employees are required to perform assigned disaster service worker duties in the event of an emergency or disaster. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS: Please contact Human Resources for a summary of the essential tasks and environmental factors for this classification. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. To view benefit information for all groups, Click Here New employees contribute 9% of their salary on a pre-tax basis towards the 2%@60 or 2%@62 CalPERS retirement formula depending on eligibility. Salary Increases: Effective July 2024: 3% increase Employees receive the following health insurance flexible benefits contribution: Current: $1,600monthly Effective January 2025: $1,650monthly The City does not participate in the Social Security system; however, federal mandate requires new employees to contribute 1.45% of wages to Medicare. As a condition of employment, all new employees are required to enroll and participate in the direct deposit program. Closing Date/Time:
CITY OF CLAREMONT, CA
Claremont, California, United States
City of Claremont The City of Claremont Police Department is looking for Lateral and Academy Graduate Police Officers that are highly energetic and motivated. He/she will have work ethics and moral standards that are of the highest caliber, to preserve the peace, protect life and property, prevent and detect crimes, and enforce laws and ordinances, while maintaining a positive public service approach toward the community. Located 30 miles east of downtown Los Angeles on the lower slopes of the San Gabriel Mountains, Claremont is best known for its tree-lined streets, historic buildings, world renowned colleges, and award-winning school system. Claremont provides the atmosphere of a New England town within comfortable driving distances of major Southern California attractions, sports stadiums, and the Ontario International Airport. Sunset magazine described Claremont in this manner, "College towns like this one may be commonplace on the East Coast, but Claremont, 30 miles east of downtown Los Angeles, stands out as a singular example in Southern California." Metrolink Rail Authority also named Claremont a Preferred Destination Point. The City has a population of 37,780 people. Within the 14.1 square miles of the city, Claremont has 23 city-owned parks and sports fields, with 1,900 acres of public park land, of which 1,769 is wilderness. Claremont has over 24,000 City trees and has been a winner of the National Arbor Day Association's TREE CITY USA award for 31 consecutive years. Claremont's success is not accidental, but the result of a long tradition of creating and encouraging community cooperatives and involvement in civic affairs, which has also worked successfully in the areas of business and economic retention and development. The City of Claremont exemplifies the quality of a model city, and is viewed and respected as a leader in local government. The Claremont Police Department consists of 42 sworn personnel and 28 professional staff positions, with a variety of volunteer programs, such as Reserve Police Officers, Retired Senior Volunteer Patrol, and Police Explorers. The Department provides multiple opportunities for special assignments, such as motorcycle patrol; bicycle patrol; Field Training Officer; regional SWAT team member; School Resource Officer/DARE officer; Detective Bureau, Drug Recognition Expert; Range Master; canine handler; a variety of regional task forces, and the Specialized Services Bureau. Typically, 35% patrol time is free for pro-active patrol. Patrol staff works a 3/12 schedule, and the Detective Bureau works a 4/10 schedule. The Position Duties may include, but are not limited to, the following: Patrol City in radio-equipped car; answer calls for the protection of life and property, and the enforcement of City, County, and State laws; may conduct both preliminary and follow-up investigations of disturbances, property crimes against persons, and other criminal incidents. Make arrests as necessary; interview victims, complainants, and witnesses; interrogate arresting and/or follow-up investigations of offenses. Prepare reports on arrest, traffic violation of laws; warn drivers against unlawful practices, issue citations, and make arrests as necessary. Check buildings for physical security, report traffic hazards to the proper authority, i.e., inoperative street lamps. Arrest, search, fingerprint, photograph, book, and transport prisoners. Direct traffic at special events, fire and other emergency or congested situations. Maintain contact with citizens regarding potential law enforcement problems and preserve good relationships with the general public. Serve warrants and subpoenas, file complaints, and perform other work related to the processing of misdemeanor and felony complaints. Assist in the performance of special investigative and crime prevention duties as required. Respond to medical emergencies and administer first aid as necessary. Attend meetings, seminars, and training sessions as assigned. Enforce traffic laws, warn drivers against unlawful practices, issue citations, and make arrests as necessary. Act as Field Training Officer for Police Officer trainees when required. Knowledge of: Police methods and procedures, including patrol, crime prevention, traffic control, investigation and identification techniques and equipment, jail operations, police records and reports, and first aid techniques. Criminal law and criminal procedure with particular reference to the apprehension, arrest, and custody of persons committing misdemeanors and felonies, including rules of evidence pertaining to the search and seizure and the preservation of evidence in traffic and criminal cases. Self defense tactics. Interviewing and interrogation techniques. Health and Safety Code, pertaining to controlled substances. Ideal Candidate Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: Completion of High School, passing the General Education Development Test or passing the California High School Proficiency Examination. Meet California Commission on Peace Officer Standards and Training (POST) minimum standards. Possession of an Associates degree is desired. Must have completed a California Commission on Peace Officer Standards and Training (POST) course. (Academy Graduate) Age: Must be at least 21 years of age. Hearing: Will be good and without defect. Weight: In proportion to height. Vision: Uncorrected eyesight should be 20/100 or better in one eye and at least 20/40 in the other eye; correctable to 20/20 in both eyes; free of significant color vision anomaly(ies) as measured by the Farnsworth D-15 or substantially similar test. License or Certificate: Possession of a valid California State Class C driver's license. Probationary period shall be 18-months. Additional Information SELECTION PROCESS All application materials will be thoroughly reviewed and those applicants whose background and experience most closely match the needs of the Police Department will be invited to an oral interview. Those candidates scoring 70% and above on the oral exam will be placed on an eligibility list. Upon establishment of the eligibility list, those invited to begin the background process must immediately turn in the PHS statement. You can find the PHS at: POST PHS Statement An extensive background investigation covering prior employment, personal references, financial history, driving record, criminal history, controlled substance use/abuse, and personal character will be conducted. Successful completion of a medical examination, drug screen test, and psychological evaluation conducted by City designated doctors, and polygraph exam will be required prior to appointment. COMPENSATION & BENEFITS The Lateral Police Officer offers a highly competitive salary with an attractive and competitive benefit package as outlined below. The starting salary for this position will be based on the competitive labor market and the successful candidate's qualifications, experience, and salary history. The City of Claremont offers an attractive and competitive benefit package, including: 2% COLA effective 7/1/2024. 3% at 55 PERS retirement (Classic Members) and 2.7% at 57 PERS retirement (New Member) $1,294 a month for medical allowance, with any remaining money deposited into employee's deferred compensation account or taken as taxable income 96 hours - 160 hours vacation based on years of service 120 holiday hours and 40 floating holiday hours Educational Incentive Pay Certificate Pay Longevity Pay Special Duty Pay Bilingual Pay 96 sick hours per year (may bring up to 200 hours of sick leave from current employer) $75,000 life insurance on employee and $10,000 on dependents Employee Assistance Program (EAP) HOW TO APPLY Interested candidates can apply for this position online and obtain additional information at the City of Claremont website www.ci.claremont.ca.us . Recruitment may close after a sufficient number of qualified applicants is received. REASONABLE ACCOMMODATION The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted. EQUAL OPPORTUNITY EMPLOYER The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. City of Claremont employees in CPOA are entitled to the following benefits: COST OF LIVING ADJUSTMENTS (COLA): 2% effective July 1, 2024 HEALTH, WELFARE, AND SAVINGS BENEFIT: The City shall contribute $1,294 per month towards any offered health plans, two dental plans, and a vision plan. Should the total cost of premiums for benefits selected under the plan exceed the City's monthly contribution, the overage will be paid by the employee via pretax payroll deductions. If an employee has medical, dental, and/or vision through other means, the employee is able to submit proof of other coverage, and will receive the amount as taxable income. HEALTH INSURANCE: The City offers a number of health plans through KeenanInsurance. DENTAL INSURANCE: The City offers a choice of dental plans.One is an indemnity plan, which allows you to go to the dentist of your choice (no orthodontia coverage). The other is a direct service plan, in which you must select and receive care at one of the dental offices or centers provided by the plan (orthodontia coverage). VISION INSURANCE: The City also offers enrollment in a vision plan, which provides vision examination each year and lenses and frames or contact lenses every year. LIFE INSURANCE: Employees receive a life insurance policy of $75,000 for themselves and $10,000 for any dependents they elect to insure. There are also optional insurance programs which can be taken with an employee if they leave City service. FLEXIBLE BENEFIT PLAN (SECTION 125): Claremont offers a flexible benefit plan which allows an employee to pay for certain expenses (child care, unreimbursed medical expenses, and insurance premiums) with pre-tax dollars. VACATION: Employees are entitled to a paid vacation of 96 hours following one year of employment (employees may take their accrued vacation after six months). From the second year of employment until completion of the thirteenth year, employees are entitled to 120 hours of paid vacation. Beginning with the fourteenth year, and every year thereafter, employees are entitled to 160 hours of vacation. A one time, 80-hour longevity leave bonus is given to an employee on their service anniversary date at the 10th, 15th, 20th, 25th, 30th, 35th, etc. years of service. COMPENSATION FOR OVERTIME: Employees are eligible for either compensatory time or paid overtime if they work over 80 hours per pay period.Employees may accrue up to 120 hours compensatory time. Employees may cash-out up to 40 hours of accumulated compensatory time at their base salary at the time the cash out occurs. Said cash out shall occur on the pay date closest to December 1st of each year. SICK LEAVE: Employees shall accrue eight hours of sick leave per month. New employees may bring with them up to 200 hours of sick leave from their previous agency if their previous employer did not otherwise compensate them. New employees must provide documentation from their previous employer verifying their uncompensated sick leave hours. JURY LEAVE: Employee required to serve on a jury are entitled to their regular compensation for up to 80 hours. When on jury duty, an employee may be assigned to a 5 day, 8 hour work schedule.If filling a non-sworn position, time spent on jury duty shall be counted as time worked when calculating overtime compensation. HOLIDAYS: Employees shall be entitled to the following holidays with pay each calendar year: New Year's Day (January 1) Martin Luther King's Birthday (The third Monday in January) Presidents' Birthday (The third Monday in February) Memorial Day (The last Monday in May) Juneteenth (June 19th) Independence Day (July 4th) Labor Day (The first Monday in September) Veteran's Day Thanksgiving Day Day after Thanksgiving Christmas Day (December 25th) Employees shall receive holiday pay equal to the number of hours they are scheduled to work on a holiday or the number of hours actually worked on a holiday, whichever is greater. Those employees normally scheduled off on a holiday will receive holiday pay of eight (8) hours. FLOATING HOLIDAYS: Unit employees shall receive 40 floating holiday hours each calendar year. Unit employees may also accrue additional floating holiday hours during the calendar year in lieu of receiving holiday pay. Such hours shall be accrued at straight time. RETIREMENT: Safety (Sworn) PERS Plan Formula The City shall provide the 3% @ 50 plan for all safety employees enrolled in the PERS plan prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 3% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2.7% @ 57. Miscellaneous (Non-Sworn) PERS Plan Formula The City shall provide the 2.5% @ 55 PERS contract option to current miscellaneous employees hired prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service 6 months or less, shall receive the Second Tier PERS benefit formula of 2% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2% @ 62. Employee PERS Contribution Safety employees hired prior to March 19, 2012 and hired into the Two Tier of 3% @ 55 retirement plan shall contribute 9% towards their PERS member contributions. Safety employees hired in the Third Tier of 2.7% @ 57retirement plan shall currently contribute 13% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. Miscellaneous employees hired prior to March 19, 2012, shall contribute 8% towards their PERS member contributions. An employee receiving the Second Tier PERS Benefit formula of 2% @ 55 shall contribute 7% towards their PERS member contributions. Employees receiving the Third Tier PERS Benefit formula of 2% @ 62 shall contribute 6.5% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. PERS Highest Pension Calculation Compensation Period -The City shall provide the Single Highest One Year Final Compensation Pension calculation benefit to current miscellaneous employees hired prior to March 19, 2012. Employees hired after March 19, 2012 shall receive the Three Year Final Compensation calculation benefit. The City shall provide miscellaneous and safety employees with the following benefits/provisions: Credit for unused sick leave (Government Code Section 20965). 1959 Survivor Benefit (Third Level benefits) DEFERRED COMPENSATION PLAN: Employees have the opportunity to participate in a supplemental retirement savings plan offered through MissionSquare. Through tax-deferred payroll deductions, employees are eligible to deposit funds into their account, up to the maximum allowed by law. Participation in this program: Invests in high-performing funds yielding tax-deferred earnings; Provides a superior tool for retirement planning and savings. Beginning with an employee’s 15th consecutive year of service in CPOA, the City will match up to 1.5% of their base pay, payable into their deferred compensation account. This percentage increases to 2% at the beginning of their 20th year in CPOA. To qualify for the deferred compensation match, an employee must have at least 3 out of 5 years, preceding the eligibility year, of “exceeds expectations” evaluations. On an annual basis, the employee must maintain “exceeds expectations” on their evaluations or lose eligibility for that year. The employee would be eligible for a deferred compensation match once again if they maintain at least 3 out of 5 years of “exceeds expectations” evaluations. 401 (a) PLAN: City employees have opportunity to participate in this tax deferred retirement savings tool. LONG-TERM DISABILITY: The City provides a long-term disability plan.This benefit is in case an employee sustains a non-work-related illness or injury which results in their inability to work for a long period of time. In this event, an employee will receive 66.66% of their base pay after 60 days, and continued payment until they are medically able to return to work, or until they reach the age of 65, whichever comes first (maximum of $8,000 per month). TUITION REIMBURSEMENT: Employees may also take advantage of the City's tuition reimbursement program. The amount of reimbursement will be up to $1,500 per fiscal year. Reimbursable items include registration, tuition, text books, and parking. CREDIT UNION MEMBERSHIP: Employees are eligible for membership in the F & A Federal Credit Union.F & A offers a wide variety of services including checking and savings accounts and all types of loans (automobile, vacation, personal, first and second home mortgages, and more!). EDUCATIONAL INCENTIVE PAY: Sworn & Communications Officers are eligible to receive one of the following education pay benefits: AA Degree, 60 semester units, or 90 quarter units: $50 per month Bachelor's Degree, 120 semester units, or 180 quarter: $100 per month Jailers & Community Services Officers are eligible to receive one of the following education pay benefits: AA Degree, 60 semester units, or 90 quarter units: $250 per month Bachelor's Degree, 120 semester units, or 180 quarter units: $350 per month CERTIFICATE PAY: Sworn & Communications Officers are eligible to receive one of the following certifcate pay benefits: P.O.S.T. Intermediate Certifcate: $250 per month P.O.S.T. Advanced Certificate: $350 per month Communications Officers upon completion of P.O.S.T. mandated training: $100 per month Jailers shall receive: Upon completion of STC training: $100 per month COMMUNICATIONS OFFICER ASSIGNMENT PREMIUM: Communications Officer I and Communications Officer II Unit employees will receive $100 per month for matron duty. BILINGUAL PAY: Employees who successfully complete a proficiency exam for Spanish or any other language designated by the City shall receive $100 per month. MOTORCYCLE PAY: Employees regularly assigned or serving as a motorcycle officer shall receive $150 per month. ON CALL COURT PAY: Employees who are required to keep themselves available for immediate court appearances at times when they are not on duty shall receive 2 hours pay for each morning and each afternoon theyare on call. Certified traffic investigation officers placed on-call shall receive 4 hours straight time on-call pay per each week in an on-call status. SHOOTING PAY: Employees required to attend range training during off-duty hours shall be credited with 3 hours of overtime or actual hours worked, whichever is greater. SPECIAL DUTY COMPENSATION/ASSIGNMENT PAY: An employee assigned to a special assignment shall receive $150 per month. UNIFORM ALLOWANCE: All uniformed personnel (Corporals, Officers, Communications Officer I, Communications Officer II, Jailers, Senior Jailer, and Parking Enforcement Officer) shall receive $30 per month allowance for uniform maintenance. All persons assigned to administrative duties (investigations, DARE, training, community relations) shall receive $40 per month. Effective July 1, 2019, all uniformed personnel and administrative duties staff shall be eligible to receive reimbursement of up to $600 per fiscal year for uniform and equipment purchases. EMPLOYEE ASSISTANCE PROGRAM (EAP): The City cares about the emotional and physical well-being of its employees and their families and offers a City paid Employee Assistance Program. DIRECT DEPOSIT OF PAYROLL: Employees may authorize the automatic deposit of their paycheck into their checking, savings, or credit union account. Revised: July 2023 Closing Date/Time: Continuous
Apr 20, 2024
Full Time
City of Claremont The City of Claremont Police Department is looking for Lateral and Academy Graduate Police Officers that are highly energetic and motivated. He/she will have work ethics and moral standards that are of the highest caliber, to preserve the peace, protect life and property, prevent and detect crimes, and enforce laws and ordinances, while maintaining a positive public service approach toward the community. Located 30 miles east of downtown Los Angeles on the lower slopes of the San Gabriel Mountains, Claremont is best known for its tree-lined streets, historic buildings, world renowned colleges, and award-winning school system. Claremont provides the atmosphere of a New England town within comfortable driving distances of major Southern California attractions, sports stadiums, and the Ontario International Airport. Sunset magazine described Claremont in this manner, "College towns like this one may be commonplace on the East Coast, but Claremont, 30 miles east of downtown Los Angeles, stands out as a singular example in Southern California." Metrolink Rail Authority also named Claremont a Preferred Destination Point. The City has a population of 37,780 people. Within the 14.1 square miles of the city, Claremont has 23 city-owned parks and sports fields, with 1,900 acres of public park land, of which 1,769 is wilderness. Claremont has over 24,000 City trees and has been a winner of the National Arbor Day Association's TREE CITY USA award for 31 consecutive years. Claremont's success is not accidental, but the result of a long tradition of creating and encouraging community cooperatives and involvement in civic affairs, which has also worked successfully in the areas of business and economic retention and development. The City of Claremont exemplifies the quality of a model city, and is viewed and respected as a leader in local government. The Claremont Police Department consists of 42 sworn personnel and 28 professional staff positions, with a variety of volunteer programs, such as Reserve Police Officers, Retired Senior Volunteer Patrol, and Police Explorers. The Department provides multiple opportunities for special assignments, such as motorcycle patrol; bicycle patrol; Field Training Officer; regional SWAT team member; School Resource Officer/DARE officer; Detective Bureau, Drug Recognition Expert; Range Master; canine handler; a variety of regional task forces, and the Specialized Services Bureau. Typically, 35% patrol time is free for pro-active patrol. Patrol staff works a 3/12 schedule, and the Detective Bureau works a 4/10 schedule. The Position Duties may include, but are not limited to, the following: Patrol City in radio-equipped car; answer calls for the protection of life and property, and the enforcement of City, County, and State laws; may conduct both preliminary and follow-up investigations of disturbances, property crimes against persons, and other criminal incidents. Make arrests as necessary; interview victims, complainants, and witnesses; interrogate arresting and/or follow-up investigations of offenses. Prepare reports on arrest, traffic violation of laws; warn drivers against unlawful practices, issue citations, and make arrests as necessary. Check buildings for physical security, report traffic hazards to the proper authority, i.e., inoperative street lamps. Arrest, search, fingerprint, photograph, book, and transport prisoners. Direct traffic at special events, fire and other emergency or congested situations. Maintain contact with citizens regarding potential law enforcement problems and preserve good relationships with the general public. Serve warrants and subpoenas, file complaints, and perform other work related to the processing of misdemeanor and felony complaints. Assist in the performance of special investigative and crime prevention duties as required. Respond to medical emergencies and administer first aid as necessary. Attend meetings, seminars, and training sessions as assigned. Enforce traffic laws, warn drivers against unlawful practices, issue citations, and make arrests as necessary. Act as Field Training Officer for Police Officer trainees when required. Knowledge of: Police methods and procedures, including patrol, crime prevention, traffic control, investigation and identification techniques and equipment, jail operations, police records and reports, and first aid techniques. Criminal law and criminal procedure with particular reference to the apprehension, arrest, and custody of persons committing misdemeanors and felonies, including rules of evidence pertaining to the search and seizure and the preservation of evidence in traffic and criminal cases. Self defense tactics. Interviewing and interrogation techniques. Health and Safety Code, pertaining to controlled substances. Ideal Candidate Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: Completion of High School, passing the General Education Development Test or passing the California High School Proficiency Examination. Meet California Commission on Peace Officer Standards and Training (POST) minimum standards. Possession of an Associates degree is desired. Must have completed a California Commission on Peace Officer Standards and Training (POST) course. (Academy Graduate) Age: Must be at least 21 years of age. Hearing: Will be good and without defect. Weight: In proportion to height. Vision: Uncorrected eyesight should be 20/100 or better in one eye and at least 20/40 in the other eye; correctable to 20/20 in both eyes; free of significant color vision anomaly(ies) as measured by the Farnsworth D-15 or substantially similar test. License or Certificate: Possession of a valid California State Class C driver's license. Probationary period shall be 18-months. Additional Information SELECTION PROCESS All application materials will be thoroughly reviewed and those applicants whose background and experience most closely match the needs of the Police Department will be invited to an oral interview. Those candidates scoring 70% and above on the oral exam will be placed on an eligibility list. Upon establishment of the eligibility list, those invited to begin the background process must immediately turn in the PHS statement. You can find the PHS at: POST PHS Statement An extensive background investigation covering prior employment, personal references, financial history, driving record, criminal history, controlled substance use/abuse, and personal character will be conducted. Successful completion of a medical examination, drug screen test, and psychological evaluation conducted by City designated doctors, and polygraph exam will be required prior to appointment. COMPENSATION & BENEFITS The Lateral Police Officer offers a highly competitive salary with an attractive and competitive benefit package as outlined below. The starting salary for this position will be based on the competitive labor market and the successful candidate's qualifications, experience, and salary history. The City of Claremont offers an attractive and competitive benefit package, including: 2% COLA effective 7/1/2024. 3% at 55 PERS retirement (Classic Members) and 2.7% at 57 PERS retirement (New Member) $1,294 a month for medical allowance, with any remaining money deposited into employee's deferred compensation account or taken as taxable income 96 hours - 160 hours vacation based on years of service 120 holiday hours and 40 floating holiday hours Educational Incentive Pay Certificate Pay Longevity Pay Special Duty Pay Bilingual Pay 96 sick hours per year (may bring up to 200 hours of sick leave from current employer) $75,000 life insurance on employee and $10,000 on dependents Employee Assistance Program (EAP) HOW TO APPLY Interested candidates can apply for this position online and obtain additional information at the City of Claremont website www.ci.claremont.ca.us . Recruitment may close after a sufficient number of qualified applicants is received. REASONABLE ACCOMMODATION The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted. EQUAL OPPORTUNITY EMPLOYER The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. City of Claremont employees in CPOA are entitled to the following benefits: COST OF LIVING ADJUSTMENTS (COLA): 2% effective July 1, 2024 HEALTH, WELFARE, AND SAVINGS BENEFIT: The City shall contribute $1,294 per month towards any offered health plans, two dental plans, and a vision plan. Should the total cost of premiums for benefits selected under the plan exceed the City's monthly contribution, the overage will be paid by the employee via pretax payroll deductions. If an employee has medical, dental, and/or vision through other means, the employee is able to submit proof of other coverage, and will receive the amount as taxable income. HEALTH INSURANCE: The City offers a number of health plans through KeenanInsurance. DENTAL INSURANCE: The City offers a choice of dental plans.One is an indemnity plan, which allows you to go to the dentist of your choice (no orthodontia coverage). The other is a direct service plan, in which you must select and receive care at one of the dental offices or centers provided by the plan (orthodontia coverage). VISION INSURANCE: The City also offers enrollment in a vision plan, which provides vision examination each year and lenses and frames or contact lenses every year. LIFE INSURANCE: Employees receive a life insurance policy of $75,000 for themselves and $10,000 for any dependents they elect to insure. There are also optional insurance programs which can be taken with an employee if they leave City service. FLEXIBLE BENEFIT PLAN (SECTION 125): Claremont offers a flexible benefit plan which allows an employee to pay for certain expenses (child care, unreimbursed medical expenses, and insurance premiums) with pre-tax dollars. VACATION: Employees are entitled to a paid vacation of 96 hours following one year of employment (employees may take their accrued vacation after six months). From the second year of employment until completion of the thirteenth year, employees are entitled to 120 hours of paid vacation. Beginning with the fourteenth year, and every year thereafter, employees are entitled to 160 hours of vacation. A one time, 80-hour longevity leave bonus is given to an employee on their service anniversary date at the 10th, 15th, 20th, 25th, 30th, 35th, etc. years of service. COMPENSATION FOR OVERTIME: Employees are eligible for either compensatory time or paid overtime if they work over 80 hours per pay period.Employees may accrue up to 120 hours compensatory time. Employees may cash-out up to 40 hours of accumulated compensatory time at their base salary at the time the cash out occurs. Said cash out shall occur on the pay date closest to December 1st of each year. SICK LEAVE: Employees shall accrue eight hours of sick leave per month. New employees may bring with them up to 200 hours of sick leave from their previous agency if their previous employer did not otherwise compensate them. New employees must provide documentation from their previous employer verifying their uncompensated sick leave hours. JURY LEAVE: Employee required to serve on a jury are entitled to their regular compensation for up to 80 hours. When on jury duty, an employee may be assigned to a 5 day, 8 hour work schedule.If filling a non-sworn position, time spent on jury duty shall be counted as time worked when calculating overtime compensation. HOLIDAYS: Employees shall be entitled to the following holidays with pay each calendar year: New Year's Day (January 1) Martin Luther King's Birthday (The third Monday in January) Presidents' Birthday (The third Monday in February) Memorial Day (The last Monday in May) Juneteenth (June 19th) Independence Day (July 4th) Labor Day (The first Monday in September) Veteran's Day Thanksgiving Day Day after Thanksgiving Christmas Day (December 25th) Employees shall receive holiday pay equal to the number of hours they are scheduled to work on a holiday or the number of hours actually worked on a holiday, whichever is greater. Those employees normally scheduled off on a holiday will receive holiday pay of eight (8) hours. FLOATING HOLIDAYS: Unit employees shall receive 40 floating holiday hours each calendar year. Unit employees may also accrue additional floating holiday hours during the calendar year in lieu of receiving holiday pay. Such hours shall be accrued at straight time. RETIREMENT: Safety (Sworn) PERS Plan Formula The City shall provide the 3% @ 50 plan for all safety employees enrolled in the PERS plan prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 3% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2.7% @ 57. Miscellaneous (Non-Sworn) PERS Plan Formula The City shall provide the 2.5% @ 55 PERS contract option to current miscellaneous employees hired prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service 6 months or less, shall receive the Second Tier PERS benefit formula of 2% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or has a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2% @ 62. Employee PERS Contribution Safety employees hired prior to March 19, 2012 and hired into the Two Tier of 3% @ 55 retirement plan shall contribute 9% towards their PERS member contributions. Safety employees hired in the Third Tier of 2.7% @ 57retirement plan shall currently contribute 13% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. Miscellaneous employees hired prior to March 19, 2012, shall contribute 8% towards their PERS member contributions. An employee receiving the Second Tier PERS Benefit formula of 2% @ 55 shall contribute 7% towards their PERS member contributions. Employees receiving the Third Tier PERS Benefit formula of 2% @ 62 shall contribute 6.5% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. PERS Highest Pension Calculation Compensation Period -The City shall provide the Single Highest One Year Final Compensation Pension calculation benefit to current miscellaneous employees hired prior to March 19, 2012. Employees hired after March 19, 2012 shall receive the Three Year Final Compensation calculation benefit. The City shall provide miscellaneous and safety employees with the following benefits/provisions: Credit for unused sick leave (Government Code Section 20965). 1959 Survivor Benefit (Third Level benefits) DEFERRED COMPENSATION PLAN: Employees have the opportunity to participate in a supplemental retirement savings plan offered through MissionSquare. Through tax-deferred payroll deductions, employees are eligible to deposit funds into their account, up to the maximum allowed by law. Participation in this program: Invests in high-performing funds yielding tax-deferred earnings; Provides a superior tool for retirement planning and savings. Beginning with an employee’s 15th consecutive year of service in CPOA, the City will match up to 1.5% of their base pay, payable into their deferred compensation account. This percentage increases to 2% at the beginning of their 20th year in CPOA. To qualify for the deferred compensation match, an employee must have at least 3 out of 5 years, preceding the eligibility year, of “exceeds expectations” evaluations. On an annual basis, the employee must maintain “exceeds expectations” on their evaluations or lose eligibility for that year. The employee would be eligible for a deferred compensation match once again if they maintain at least 3 out of 5 years of “exceeds expectations” evaluations. 401 (a) PLAN: City employees have opportunity to participate in this tax deferred retirement savings tool. LONG-TERM DISABILITY: The City provides a long-term disability plan.This benefit is in case an employee sustains a non-work-related illness or injury which results in their inability to work for a long period of time. In this event, an employee will receive 66.66% of their base pay after 60 days, and continued payment until they are medically able to return to work, or until they reach the age of 65, whichever comes first (maximum of $8,000 per month). TUITION REIMBURSEMENT: Employees may also take advantage of the City's tuition reimbursement program. The amount of reimbursement will be up to $1,500 per fiscal year. Reimbursable items include registration, tuition, text books, and parking. CREDIT UNION MEMBERSHIP: Employees are eligible for membership in the F & A Federal Credit Union.F & A offers a wide variety of services including checking and savings accounts and all types of loans (automobile, vacation, personal, first and second home mortgages, and more!). EDUCATIONAL INCENTIVE PAY: Sworn & Communications Officers are eligible to receive one of the following education pay benefits: AA Degree, 60 semester units, or 90 quarter units: $50 per month Bachelor's Degree, 120 semester units, or 180 quarter: $100 per month Jailers & Community Services Officers are eligible to receive one of the following education pay benefits: AA Degree, 60 semester units, or 90 quarter units: $250 per month Bachelor's Degree, 120 semester units, or 180 quarter units: $350 per month CERTIFICATE PAY: Sworn & Communications Officers are eligible to receive one of the following certifcate pay benefits: P.O.S.T. Intermediate Certifcate: $250 per month P.O.S.T. Advanced Certificate: $350 per month Communications Officers upon completion of P.O.S.T. mandated training: $100 per month Jailers shall receive: Upon completion of STC training: $100 per month COMMUNICATIONS OFFICER ASSIGNMENT PREMIUM: Communications Officer I and Communications Officer II Unit employees will receive $100 per month for matron duty. BILINGUAL PAY: Employees who successfully complete a proficiency exam for Spanish or any other language designated by the City shall receive $100 per month. MOTORCYCLE PAY: Employees regularly assigned or serving as a motorcycle officer shall receive $150 per month. ON CALL COURT PAY: Employees who are required to keep themselves available for immediate court appearances at times when they are not on duty shall receive 2 hours pay for each morning and each afternoon theyare on call. Certified traffic investigation officers placed on-call shall receive 4 hours straight time on-call pay per each week in an on-call status. SHOOTING PAY: Employees required to attend range training during off-duty hours shall be credited with 3 hours of overtime or actual hours worked, whichever is greater. SPECIAL DUTY COMPENSATION/ASSIGNMENT PAY: An employee assigned to a special assignment shall receive $150 per month. UNIFORM ALLOWANCE: All uniformed personnel (Corporals, Officers, Communications Officer I, Communications Officer II, Jailers, Senior Jailer, and Parking Enforcement Officer) shall receive $30 per month allowance for uniform maintenance. All persons assigned to administrative duties (investigations, DARE, training, community relations) shall receive $40 per month. Effective July 1, 2019, all uniformed personnel and administrative duties staff shall be eligible to receive reimbursement of up to $600 per fiscal year for uniform and equipment purchases. EMPLOYEE ASSISTANCE PROGRAM (EAP): The City cares about the emotional and physical well-being of its employees and their families and offers a City paid Employee Assistance Program. DIRECT DEPOSIT OF PAYROLL: Employees may authorize the automatic deposit of their paycheck into their checking, savings, or credit union account. Revised: July 2023 Closing Date/Time: Continuous
Los Angeles Metro
Los Angeles, California, United States
Basic Function Provides executive direction for the development of all department goals and objectives and sets the strategic direction for the agency with regards to Marketing; responsible for providing executive direction for the overall management of the department, including development of the annual budget, staff development, and the successful execution of all marketing efforts. Example Of Duties Leads Marketing department′s strategy development and execution; aligns department goals with agency goals Oversees the development and management of the Metro brand Leads the development and execution of the agency′s social media strategy Directs efforts to secure and expand external advertising revenue for Metro′s present and future properties and assets, Metro-sponsored activities and events, or special projects as directed by the Metro Board of Directors Collaborates with Communications leadership and Chief Communications Officer Leads the Marketing Department′s budget development and management, including proactively evaluating and optimizing resources on an ongoing basis Analyzes the department′s operations to identify successes and areas for improvement, and modifies processes as necessary to provide a clear path for the team to be successful and to ensure alignment with Metro's mission and goals Directs the development and implementation of work plan goals, objectives, policies, procedures, and work standards for assigned function, and monitors progress Consults with and recommends to Metro management, Board of Directors, and municipal and transportation officials on the direction, progress, preparation, and funding of customer related policies and programs Develops and directs coordination of marketing and promotional programs and policies, including negotiating contractual agreements with private entities, as well as other public agencies Manages and executes advertising contract Establishes and maintains relationships with Metro Board members and their staff; regional and local elected officials; and business, professional, civic, government, and community groups regarding Metro plans, policies, programs, and services to build trust and foster marketing strategies and initiatives Directs the development of extensive customer-related and/or marketing programs and studies, including evaluations of existing and proposed services, costs, productivity, cost-effectiveness, and service area impact Provides support for all internal and external marketing partners Leads Metro′s marketing participation in regional and external events, activities, and functions Leads department′s participation in and management′s responses to internal and external investigations related to department-specific matters Prepares and presents written and oral reports to Board members, Metro management, government officials, key stakeholders, community groups, and the general public Represents Metro before public officials, private entities, professional, civic, governmental groups, and community and special events Recruits, supervises, and evaluates assigned staff; manages staff human resources issues Communicates Metro's safety vision and goals; oversees the implementation of agency and departmental safety rules, policies, and procedures; and maintains accountability for the safety performance of all assigned employees. Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor′s Degree in Business, Public Administration, Public Policy, Marketing, Communications, or a related field; Master′s Degree in a related field preferred Experience Eight years of relevant senior management-level experience in customer relations; marketing; or policy development communications or public affairs Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience developing, implementing, and leading marketing, communications, social media, and brand campaigns with a clear understanding of marketing and branding concepts Experience delivering and communicating complex ideas and strategies to diverse audiences, both internally and externally Experience managing multiple teams and projects to meet deadlines and goals, while demonstrating effective problem-solving skills in a high-pressure environment Knowledge: Theories, principles, and practices of marketing, advertising, public policy, communication, and web and social media Organizational structure, functioning, and protocol of public agencies and local governments Marketing research theories and techniques Social and political issues influencing transportation programs Administrative methods, including goal setting, program, and budget development and implementation, capital and operating budgets, funding sources, and finance best practices Decision making process and implementation Modern management theory, including staff management Skills: Directing the overall operations of major marketing, advertising, web, and social media functions Developing and editing high-quality materials Superior writing and public speaking skills Determining strategies to achieve goals Establishing and implementing policies and procedures. Management Budgeting and finance Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing Interpersonal communication, including tact and diplomacy Interacting professionally with Metro employees, Board of Directors and their staff, elected officials, stakeholders, and the public Supervising, training, and motivating assigned employees Mediating and negotiating Abilities: Manage a diverse team of individuals Build a high performing culture Establish and implement performance measures for the department and staff Collaborate Plan financial and staffing needs, and resource allocations Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Represent Metro before public officials, private entities, professional, civic, governmental groups, and community and special events Prepare comprehensive reports and correspondence Handle highly confidential information and materials Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (RW) *Open to the public and all Metro employees**This is an At-Will position and employee serves at the pleasure of the hiring authority. This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: Open Until Filled
Apr 06, 2024
Full Time
Basic Function Provides executive direction for the development of all department goals and objectives and sets the strategic direction for the agency with regards to Marketing; responsible for providing executive direction for the overall management of the department, including development of the annual budget, staff development, and the successful execution of all marketing efforts. Example Of Duties Leads Marketing department′s strategy development and execution; aligns department goals with agency goals Oversees the development and management of the Metro brand Leads the development and execution of the agency′s social media strategy Directs efforts to secure and expand external advertising revenue for Metro′s present and future properties and assets, Metro-sponsored activities and events, or special projects as directed by the Metro Board of Directors Collaborates with Communications leadership and Chief Communications Officer Leads the Marketing Department′s budget development and management, including proactively evaluating and optimizing resources on an ongoing basis Analyzes the department′s operations to identify successes and areas for improvement, and modifies processes as necessary to provide a clear path for the team to be successful and to ensure alignment with Metro's mission and goals Directs the development and implementation of work plan goals, objectives, policies, procedures, and work standards for assigned function, and monitors progress Consults with and recommends to Metro management, Board of Directors, and municipal and transportation officials on the direction, progress, preparation, and funding of customer related policies and programs Develops and directs coordination of marketing and promotional programs and policies, including negotiating contractual agreements with private entities, as well as other public agencies Manages and executes advertising contract Establishes and maintains relationships with Metro Board members and their staff; regional and local elected officials; and business, professional, civic, government, and community groups regarding Metro plans, policies, programs, and services to build trust and foster marketing strategies and initiatives Directs the development of extensive customer-related and/or marketing programs and studies, including evaluations of existing and proposed services, costs, productivity, cost-effectiveness, and service area impact Provides support for all internal and external marketing partners Leads Metro′s marketing participation in regional and external events, activities, and functions Leads department′s participation in and management′s responses to internal and external investigations related to department-specific matters Prepares and presents written and oral reports to Board members, Metro management, government officials, key stakeholders, community groups, and the general public Represents Metro before public officials, private entities, professional, civic, governmental groups, and community and special events Recruits, supervises, and evaluates assigned staff; manages staff human resources issues Communicates Metro's safety vision and goals; oversees the implementation of agency and departmental safety rules, policies, and procedures; and maintains accountability for the safety performance of all assigned employees. Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor′s Degree in Business, Public Administration, Public Policy, Marketing, Communications, or a related field; Master′s Degree in a related field preferred Experience Eight years of relevant senior management-level experience in customer relations; marketing; or policy development communications or public affairs Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience developing, implementing, and leading marketing, communications, social media, and brand campaigns with a clear understanding of marketing and branding concepts Experience delivering and communicating complex ideas and strategies to diverse audiences, both internally and externally Experience managing multiple teams and projects to meet deadlines and goals, while demonstrating effective problem-solving skills in a high-pressure environment Knowledge: Theories, principles, and practices of marketing, advertising, public policy, communication, and web and social media Organizational structure, functioning, and protocol of public agencies and local governments Marketing research theories and techniques Social and political issues influencing transportation programs Administrative methods, including goal setting, program, and budget development and implementation, capital and operating budgets, funding sources, and finance best practices Decision making process and implementation Modern management theory, including staff management Skills: Directing the overall operations of major marketing, advertising, web, and social media functions Developing and editing high-quality materials Superior writing and public speaking skills Determining strategies to achieve goals Establishing and implementing policies and procedures. Management Budgeting and finance Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing Interpersonal communication, including tact and diplomacy Interacting professionally with Metro employees, Board of Directors and their staff, elected officials, stakeholders, and the public Supervising, training, and motivating assigned employees Mediating and negotiating Abilities: Manage a diverse team of individuals Build a high performing culture Establish and implement performance measures for the department and staff Collaborate Plan financial and staffing needs, and resource allocations Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Represent Metro before public officials, private entities, professional, civic, governmental groups, and community and special events Prepare comprehensive reports and correspondence Handle highly confidential information and materials Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (RW) *Open to the public and all Metro employees**This is an At-Will position and employee serves at the pleasure of the hiring authority. This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: Open Until Filled
State of Missouri
Jefferson City, Missouri, United States
Job Location: This position will be located at 205 Jefferson St., Jefferson City, MO 65101. Why you’ll love this position: DESE’s Communications Office provides information to assist school personnel, citizens, and media outlets across the state. Provide a high level of customer service while responding to large volume of phone calls, emails, and inquiries through the customer interfacing app on the department website. Demonstrate strong writing and editing skills while assisting Communications colleagues in drafting news releases, administrative memos, e-newsletter submissions, PowerPoint presentations, and other department communications. Proofread and send news releases, administrative memos, flag notifications, and other department communications. Maintain the agency’s intranet, staff directories, and internal Quick Reference Guide. Prepare Department Purchase Requests, expense accounts, and other accounting/procurement tasks for Communications and Media Production Services. Serve on the Front Line team that answers customers who call the department’s main phone line. Assist the Senior Communications Specialist with scheduling and Front Line team coordination as needed. Develop successful relationships with department staff to improve publications, communications, and services. Assist the Chief Communications Officer in executing the overall communications function for the Department. Maintain familiarity with departmental and communication policy. Coordinate multiple projects effectively while meeting tight deadlines. Demonstrate regular, reliable, and engaged attendance. Perform additional work as needed. Minimum Qualifications: A degree from a technical school or community college in communications, journalism, English, graphic design, or a closely related field. OR Three years of experience successfully performing progressively responsible tasks, including customer service and proofreading/editing. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Apr 30, 2024
Full Time
Job Location: This position will be located at 205 Jefferson St., Jefferson City, MO 65101. Why you’ll love this position: DESE’s Communications Office provides information to assist school personnel, citizens, and media outlets across the state. Provide a high level of customer service while responding to large volume of phone calls, emails, and inquiries through the customer interfacing app on the department website. Demonstrate strong writing and editing skills while assisting Communications colleagues in drafting news releases, administrative memos, e-newsletter submissions, PowerPoint presentations, and other department communications. Proofread and send news releases, administrative memos, flag notifications, and other department communications. Maintain the agency’s intranet, staff directories, and internal Quick Reference Guide. Prepare Department Purchase Requests, expense accounts, and other accounting/procurement tasks for Communications and Media Production Services. Serve on the Front Line team that answers customers who call the department’s main phone line. Assist the Senior Communications Specialist with scheduling and Front Line team coordination as needed. Develop successful relationships with department staff to improve publications, communications, and services. Assist the Chief Communications Officer in executing the overall communications function for the Department. Maintain familiarity with departmental and communication policy. Coordinate multiple projects effectively while meeting tight deadlines. Demonstrate regular, reliable, and engaged attendance. Perform additional work as needed. Minimum Qualifications: A degree from a technical school or community college in communications, journalism, English, graphic design, or a closely related field. OR Three years of experience successfully performing progressively responsible tasks, including customer service and proofreading/editing. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job * Salary increases contingent upon assessed values for previous fiscal year. JOIN SAN BERNARDINO COUNTY PROBATION DEPARTMENT AND MAKE A DIFFERENCE IN THE LIVES OF OUR YOUTH! If you are twenty and a half (20.5) years of age , have a High School Diploma or equivalent, and have one (1) year experience in a California Juvenile Corrections or Probation Department, and a passion to serve, this job is for YOU! The Probation Department is recruiting for Probation Corrections Officers who perform counseling, guidance, supervision, care, and custody of pre and post adjudicated youth in the department's detention centers and treatment facilities located in San Bernardino County. Multiple vacancies available : Full-time and Part-time roving assignment shifts available on a 24/7 schedule. APPLY NOW! For detailed information, refer to the Probation Corrections Officer job description. We are also accepting applications for Probation Corrections Officer Trainee , which requires a separate application. Successful trainees automatically promote to Probation Corrections Officer. NO EXPERIENCE is required for the Trainee Level. Applicants are encouraged to apply for both levels as appropriate. Learn more about the San Bernardino County Probation Department at http://www.sbcounty.gov/probation/main/ . CONDITIONS OF EMPLOYMENT Work Environment: The nature of the work requires the ability to restrain or apprehend and control potentially violent and combative wards; incumbents must possess and maintain physical agility and strength throughout their employment. Training: Employees will be expected to participate in a continuum of force training program, which includes arrest and control techniques, tactical negotiation, and use of pepper spray. Work Schedule: Incumbents may be assigned to work any shift on a 24 hour per day/7 day per week basis, including holidays. Rover assignments are full-time and used to fill staffing needs at both detention and treatment facilities Rovers are provided with a minimum of two (2) hours notification prior to their shift assignment on the scheduled work day. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements EDUCATION: Graduation from a U.S. high school, G.E.D. or a U.S. Department of Education approved High School Equivalency Test, age 21 (20.5 at time of testing); meet Peace Officer Requirements (see below). AND EXPERIENCE: One (1) year of experience as a Juvenile Correctional Officer or Probation Officer for a California County Probation Department, The Department of Corrections and Rehabilitation, or the Federal Bureau of Prisons; experience must be comparable or higher than a San Bernardino County Probation Corrections Officer, Probation Officer II with Peace Officer status OR successful completion of San Bernardino Probation Corrections Officer Trainee status. PEACE OFFICER REQUIREMENTS Prior to appointment, candidates must: Be successful on the Written Exam, Physical Agility Test, and Department Interview, to continue to the background investigation. Pass a background investigation , which includes, but is not limited to, a fingerprint check, psychological testing and a polygraph test (current San Bernardino County Probation Dept. employees in peace officer positions will not be required to take the polygraph test). Applicants must not have been convicted of a felony, or currently be on court ordered probation ( or have been within the last year ). Be at least 21 years of age at time of hire ( Applicants should be at least 20.5 years at time of testing ) and possess a High School diploma, General Educational Diploma (GED) , or have passed a High School Proficiency Exam or equivalent . Provide official sealed transcripts of completed college coursework if applicable. Show proof of having completed the required basic certified training specified by Standards and Training for Corrections for the State of California and PC 832 (Laws of arrest, search and seizure), or meet this obligation within the first year of employment. Training will be provided upon hire. New hires who possess PC 832 certification will not be required to repeat training if they provide a copy of their PC 832 certificate. Be legally authorized to work in the United States, pursuant to Government Code 1031 at the time of hire. Possess a valid Class C Driver License . Employees in this class may be required to use personal vehicles and may be required to show proof of automobile liability insurance. Meet minimum vision (both eyes) and hearing (both ears) requirements. Vision and hearing tests will be administered. Pass a treadmill and medical test. Selection Process Testing will take place the week of June 25, 2024 * * Please note test dates are subject to change and availability is limited. There will be a proctored online written assessment of knowledge and skills in the following areas: Written Communication Reading Comprehension Applying Rules Basic Math NOTE: If you have applied for an entry level position and successfully passed the Board of State Community Corrections (BSCC) exam within the past year, please respond to the supplemental questionnaire and we may transfer your score. **YOU MAY ONLY TEST ONCE EVERY SIX (6) MONTHS.** If you took this test within the last 6 months your previous score will be transferred . Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time with or without notice. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. Test Preparation: Candidates may wish to review the Board of State and Community Corrections Candidate Orientation Booklet for the Juvenile Corrections Officer Examination. Applicants must be successful in the Written Exam to continue to the Physical Agility Test. THE PHYSICAL AGILITY TEST Candidates passing the Written Exam will be invited to participate in the Physical Agility Test . Visit the San Bernardino Probation Department for details and an invitation to the APPLICANT WORKSHOP. Only those applicants successful on both the Written Exam and Physical Agility Test will continue in the background process. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Click HERE for important Applicant Information and the County Employment Process. Specialized Peace Officers Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits*, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Apr 26, 2024
Full Time
The Job * Salary increases contingent upon assessed values for previous fiscal year. JOIN SAN BERNARDINO COUNTY PROBATION DEPARTMENT AND MAKE A DIFFERENCE IN THE LIVES OF OUR YOUTH! If you are twenty and a half (20.5) years of age , have a High School Diploma or equivalent, and have one (1) year experience in a California Juvenile Corrections or Probation Department, and a passion to serve, this job is for YOU! The Probation Department is recruiting for Probation Corrections Officers who perform counseling, guidance, supervision, care, and custody of pre and post adjudicated youth in the department's detention centers and treatment facilities located in San Bernardino County. Multiple vacancies available : Full-time and Part-time roving assignment shifts available on a 24/7 schedule. APPLY NOW! For detailed information, refer to the Probation Corrections Officer job description. We are also accepting applications for Probation Corrections Officer Trainee , which requires a separate application. Successful trainees automatically promote to Probation Corrections Officer. NO EXPERIENCE is required for the Trainee Level. Applicants are encouraged to apply for both levels as appropriate. Learn more about the San Bernardino County Probation Department at http://www.sbcounty.gov/probation/main/ . CONDITIONS OF EMPLOYMENT Work Environment: The nature of the work requires the ability to restrain or apprehend and control potentially violent and combative wards; incumbents must possess and maintain physical agility and strength throughout their employment. Training: Employees will be expected to participate in a continuum of force training program, which includes arrest and control techniques, tactical negotiation, and use of pepper spray. Work Schedule: Incumbents may be assigned to work any shift on a 24 hour per day/7 day per week basis, including holidays. Rover assignments are full-time and used to fill staffing needs at both detention and treatment facilities Rovers are provided with a minimum of two (2) hours notification prior to their shift assignment on the scheduled work day. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements EDUCATION: Graduation from a U.S. high school, G.E.D. or a U.S. Department of Education approved High School Equivalency Test, age 21 (20.5 at time of testing); meet Peace Officer Requirements (see below). AND EXPERIENCE: One (1) year of experience as a Juvenile Correctional Officer or Probation Officer for a California County Probation Department, The Department of Corrections and Rehabilitation, or the Federal Bureau of Prisons; experience must be comparable or higher than a San Bernardino County Probation Corrections Officer, Probation Officer II with Peace Officer status OR successful completion of San Bernardino Probation Corrections Officer Trainee status. PEACE OFFICER REQUIREMENTS Prior to appointment, candidates must: Be successful on the Written Exam, Physical Agility Test, and Department Interview, to continue to the background investigation. Pass a background investigation , which includes, but is not limited to, a fingerprint check, psychological testing and a polygraph test (current San Bernardino County Probation Dept. employees in peace officer positions will not be required to take the polygraph test). Applicants must not have been convicted of a felony, or currently be on court ordered probation ( or have been within the last year ). Be at least 21 years of age at time of hire ( Applicants should be at least 20.5 years at time of testing ) and possess a High School diploma, General Educational Diploma (GED) , or have passed a High School Proficiency Exam or equivalent . Provide official sealed transcripts of completed college coursework if applicable. Show proof of having completed the required basic certified training specified by Standards and Training for Corrections for the State of California and PC 832 (Laws of arrest, search and seizure), or meet this obligation within the first year of employment. Training will be provided upon hire. New hires who possess PC 832 certification will not be required to repeat training if they provide a copy of their PC 832 certificate. Be legally authorized to work in the United States, pursuant to Government Code 1031 at the time of hire. Possess a valid Class C Driver License . Employees in this class may be required to use personal vehicles and may be required to show proof of automobile liability insurance. Meet minimum vision (both eyes) and hearing (both ears) requirements. Vision and hearing tests will be administered. Pass a treadmill and medical test. Selection Process Testing will take place the week of June 25, 2024 * * Please note test dates are subject to change and availability is limited. There will be a proctored online written assessment of knowledge and skills in the following areas: Written Communication Reading Comprehension Applying Rules Basic Math NOTE: If you have applied for an entry level position and successfully passed the Board of State Community Corrections (BSCC) exam within the past year, please respond to the supplemental questionnaire and we may transfer your score. **YOU MAY ONLY TEST ONCE EVERY SIX (6) MONTHS.** If you took this test within the last 6 months your previous score will be transferred . Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time with or without notice. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. Test Preparation: Candidates may wish to review the Board of State and Community Corrections Candidate Orientation Booklet for the Juvenile Corrections Officer Examination. Applicants must be successful in the Written Exam to continue to the Physical Agility Test. THE PHYSICAL AGILITY TEST Candidates passing the Written Exam will be invited to participate in the Physical Agility Test . Visit the San Bernardino Probation Department for details and an invitation to the APPLICANT WORKSHOP. Only those applicants successful on both the Written Exam and Physical Agility Test will continue in the background process. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Click HERE for important Applicant Information and the County Employment Process. Specialized Peace Officers Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits*, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
City of Huntington Beach, CA
Huntington Beach, California, United States
Description SALARY June 24, 2023: $6,009 - $7,448 Monthly June 22, 2024: $6,309 - $7,821 Monthly June 21, 2025: $6,625 - $8,213 Monthly This posting is for applicants who already possess a Peace Officer Standards and Training ( POST) Public Safety Dispatcher Certificate AND are currently working (or have worked in the last 24 months) as a public safety dispatcher in a California law enforcement agency, having completed two (2) years of employment . DUTIES SUMMARY The fundamental reason for the existence of this classification is to receive and transmit information in the Police Communications Center via telephone, radio calls, written and coded information using a computer aided dispatch system (CADS). DISTINGUISHING CHARACTERISTICS This position is assigned to the Police Communications Center, which is a 24-hour, seven-days-per-week operation, requiring shift coverage. Incumbents must work assigned shift and must be proficient at multi-tasking. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees. Examples of Essential Duties Under immediate supervision, operates a computer aided dispatch system to send police units in response to emergency calls and other public service needs; determines priorities of all calls and prioritizes responses when police units are needed in a number of situations which exceed available units; evaluates situations to determine appropriate units to dispatch based on availability, priority and location of units; dispatches backup units if appraisal of situation suggests the need for such support or is requested by officers; with the aid of detailed maps may direct the police units to locations; obtains required information in discussion with emergency caller; uses Orange County radio system in dispatching units; performs complaint writer function which requires receiving telephone and radio calls and typing information including codes into the CADS to create a call for service; monitors Police Building entrances on audio and visual security systems to prevent unauthorized entrance; transfers emergency information to other agencies based on information extracted from the caller; performs other related duties as assigned. Communication Operators receive and record calls on the Public Safety Computer system, dispatch police units to emergency and public service calls. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees in the Communications Center. Cooperative work relationships are essential. The preceding duties have been provided as examples of the essential types of work performed within this job classification. City Council/Administration at its discretion, may add, modify, change or rescind work assignments as needed. Minimum Qualifications Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of : During probation the following knowledge must be acquired: codes, practices and procedures used to transmit information to units in the field and locations of streets and buildings. Ability to : Ability to understand complex instructions which are presented orally or in writing; read street maps and quickly find locations; quickly evaluate an emergency situation and develop logical working solutions; keep up with fast pace of incoming calls and transmitted information; successfully perform multi-tasking duties; speak clearly and confidently; gain cooperation and cooperate with others; apply procedures for handling unique problems; exercise good judgment with memory for details; recognize and keep information confidential; be reliable and dependable; read, comprehend, interpret and utilize instructions, manuals and other materials applicable to this area; work all assigned shifts, including weekends and holidays; provide quality customer service. Education: High School Diploma or equivalent. POST Public Safety Dispatcher Certificate (issued by the State of California, Department of Justice). A copy of the certificate must be turned in at your oral exam. ( Please Note: This is not the 120-hour Basic Public Safety Dispatch Course Certificate) Experience : Must be currently working, or have worked in the last 24 months , as a public safety dispatcher in a California law enforcement agency AND have completed two (2) years of employment, including successful completion of the probationary period. Must be available to work ALL assigned shifts, weekends and holidays; Pass comprehensive background investigation and psychological examination. Must type 40 words per minute (net) . A typing certificate, as described below, must be turned in at or before the oral exam. You may submit a copy of your typing certificate to: MFrame@hbpd.org. APPLICATION AND SELECTION PROCEDURE: An official on-line application must be completed in its entirety . Incomplete applications will not be accepted. A copy of your POST Public Safety Dispatcher Certificate (issued by the State of California, Department of Justice) must be turned in at the oral exam. Certificates of Completion issued by a Dispatcher Academy is unacceptable. A typing certificate must be turned in at or before the oral exam. Specific instructions regarding acceptable certificates are listed below. All applications will be closely reviewed for relevant experience, education, and training. Not all candidates meeting the minimum requirements will necessarily be invited to the next phase which includes an oral exam (weighted 100%). Candidates successfully completing the oral exam will be placed on an employment eligible list from which hires may be made. The employment eligible list is valid for up to one year, unless exhausted sooner. Candidates considered for hire must undergo a comprehensive background investigation, which includes (but is not limited to) LiveScan fingerprinting, polygraph exam, credit check, reference/employer checks, DOJ and FBI checks, etc. Upon a conditional offer of employment, a pre-placement psychological evaluation, medical evaluation and drug screening must be completed with acceptable results. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Note: Our primary means of communication with applicants is via email; therefore, please include a valid email address on your application. TYPING CERTIFICATIONS : 1. Candidates must provide proof of required typing skill of 40 wpm net (gross minus number of errors). We will accept typing certificates issued within the last 12 months, from an employment or other public agency. 2. Certificates must be on official letterhead from the agency and must include a phone number and name of contact person in order to verify information. 3. Typing tests may also be taken at the locations listed below. Please call for appointments and costs. HUNTINGTON BEACH ADULT SCHOOL 17231 Gothard Street Huntington Beach, CA 92647 714-842-4227 FOCUS EMPLOYMENT INC. 2400 E. Katella Ave. Ste. 800 Anaheim, CA 92806 (714) 848-6129 4. Alternatively, candidates may request to take a typing test on site on the day of their oral exam. Appointments shall be made in advance by sending an email request to: MFrame@hbpd.org. Supplemental Information See Physical task questionnaires. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. SPECIAL CONDITIONS Public Employee Disaster Service Worker : In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. COMMON DISQUALIFIERS Please review the following common disqualifiers. If any items listed pertain to you, you will be automatically disqualified in the background investigation. You may, at this time want to screen yourself and withdraw prior to starting the recruitment process. Illegal use or possession of drugs The following examples of illegal drug use or possession may be considered automatic disqualifiers for applicants, with some exceptions: Any adult use or possession of a drug classified as a hallucinogenic within three years prior to application for employment. Any other illegal adult use or possession of a drug not mentioned above (including cocaine) within three years prior to application for employment. Any illegal adult use or possession of a drug while employed in any law enforcement capacity, military police, or as a student enrolled in college accredited courses related to the criminal justice field. Any adult manufacture or cultivation of a drug or illegal substance. Failure to divulge to the Department any information about personal illegal use or possession of drugs. Any drug test of the applicant, during the course of the hiring process, where illegal drugs are detected. The following examples of illegal drug use or possession will be considered in relationship to the overall background of that individual and may result in disqualification: Any illegal use or possession of a drug as a juvenile. Any illegal adult use or possession of a drug that does not meet the criteria of the automatic disqualifiers specified above (e.g., cocaine use longer than three years.) Any illegal or unauthorized use of prescription medications. Motor Vehicle Operations Receipt of three or more moving violations (or any single violation of a potential life threatening violation, such as reckless driving, speed contest, suspect of a pursuit, etc.) within three years prior to application. Moving violations for which there is a factual finding of innocence shall not be included. Involvement as a driver in two or more chargeable (at fault) collisions within three years prior to date of application. A conviction for driving under the influence of alcohol and/or drugs within three years prior to application or any two convictions for driving under the influence of alcohol and/or drugs. Arrests Conviction of any criminal offense classified as a misdemeanor under California law within three years prior to application. Conviction for two or more misdemeanor offenses under California law as an adult. Conviction of any offense classified as a misdemeanor under California law while employed as a peace officer (including military police officers.) Admission(s) of having committed any act amounting to a felony (including felony-misdemeanor offenses) under California law, as an adult, within five years prior to application or while employed as a peace officer (including military police officers.) Admission(s) of administrative conviction of any act while employed as a peace officer (including military police officers) involving lying, falsification of any official report or document, or theft. Admission(s) of any act of domestic violence as defined by law, committed as an adult. Admission(s) of any criminal act, whether misdemeanor or felony, committed against children including but not limited to: molesting or annoying children, child abduction, child abuse, lewd and lascivious acts with a child, or indecent exposure. Acts of consensual unlawful intercourse accomplished between two minors shall not be included, unless more than four years difference in age existed at the time of the acts. Having any outstanding warrant of arrest at the time of application. Conviction of a felony under Federal or California Law. Integrity Any material misstatement of fact or significant admission/omission during the application or background process may be disqualifying, including inconsistent statements made during the initial background interview (Personal History Statement or Supplemental Questionnaire) or polygraph examination or discrepancies between this background investigation and other investigations conducted by other law enforcement agencies. Any forgery, alteration, or intentional omission of material facts on an official employment application document or sustained episodes of academic cheating. Tattoos Employees shall not display any tattoos, body art, brand, scarification or mutilation while on-duty or when wearing any part of the Police uniform. All visible tattoos, body art, brands, scarification or mutilation shall be covered by an approved uniform or by wearing a skin patch of neutral tone. This policy also does not apply to Police Recruits while they are attending a Police Academy or participating in Academy sponsored functions. The policy will apply to Police Recruits while they are performing any official duty, in uniform, outside of the Police Academy. Body Art Body piercing or alteration to any area of the body visible in any authorized uniform or attire that is a deviation from normal anatomical features and which is not medically required is prohibited. Such body alteration includes, but is not limited to: Tongue splitting or piercing. The complete or transdermal implantation of any material other than hair replacement. Abnormal shaping of the ears, eyes, nose or teeth. Branding or scarification. Work Traits Having been disciplined by any employer (including military) as an adult for abuse of leave, gross insubordination, dereliction of duty, or persistent failure to follow established policies and regulations. Having been involuntarily dismissed (for any reason other than layoff) from two or more employers as an adult. Having held more than seven paid positions with different employers within the past four years, or more than 15 paid positions with different employers in the past ten years (excluding military). Students who attend school away from their permanent legal residence may be excused from this requirement. Having current financial obligations for which legal judgments have not been satisfied, currently having wages garnished, or any other history of financial instability. Uttering any epithet derogatory of another person's race, religion, gender, national origin or sexual orientation. Having been disciplined by any employer as an adult for fighting in the workplace. The City of Huntington Beach offers a comprehensive benefit package to Police Officers' Association/Non-Sworn (Miscellaneous) members including: The SALARY RANGE is composed of five steps. Merit step increases are based on satisfactory performance. BILINGUAL PAY, 5% for qualified employees. PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations. HOLIDAY PAY IN-LIEU: 120 hours per year. GENERAL LEAVE with pay is granted in the amount of 176 hours per year for the first four years of continuous service, up to 256 hours per year after fourteen years of continuous service. TUITION REIMBURSEMENT is available for eligible employees to develop their knowledge and abilities. GROUP INSURANCE PROGRAMS are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances. FLEXIBLE SPENDING ACCOUNTS are available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses. RETIREMENT BENEFITS are provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. A portion of the employee contribution is paid by the City for a 3.0% @ 50 (safety) and 2.5% @ 55 (miscellaneous) benefit plan. Effective January 1, 2013, the Public Employees' Pension Reform Act will apply to new members of CalPERS. A new member is defined as any of the following: • A new hire who is brought into CalPERS membership for the first time on or after 1/1/13, and who has no prior membership in a California public retirement system. • A new hire who is brought into CalPERS membership for the first time on or after 1/1/13, and who is not eligible for reciprocity with another California public retirement system. • A member who first established CalPERS membership prior to 01/01/13, and who is rehired by a different CalPERS employer after a break in service of greater than six (6) months. The benefit formula, final compensation period, maximum pensionable compensation, and member contribution rate for new miscellaneous members under PEPRA is represented in the table below. Benefit Formula: Miscellaneous: 2% at age 62 Final Compensation Period: 3-year Final Compensation Member Contribution Rate as a percentage of payroll: 9.00% of Reportable Compensation (eff. 7/1/23) Maximum Pensionable Compensation: $136,440 All employees hired on or after January 1, 2013, will be subject to CalPERS membership review for applicability of PEPRA. Please be advised that new COHB employees not subject to PEPRA and new members subject to PEPRA may also be subject to the terms and conditions of an unexpired Memorandum of Understanding for their respective association. DEFERRED COMPENSATION: Two voluntary deferred compensation 457 plans are available. CREDIT UNION membership is available to all City employees and provides access to low interest loans. JOB SHARING opportunities for eligible employees. NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice. For a more detailed overview of the benefits, review the Memorandum of Understanding and Side Letters at: MEMORANDA OF UNDERSTANDINGS Click on the links under "Police Officers' Association".
Apr 22, 2024
Full Time
Description SALARY June 24, 2023: $6,009 - $7,448 Monthly June 22, 2024: $6,309 - $7,821 Monthly June 21, 2025: $6,625 - $8,213 Monthly This posting is for applicants who already possess a Peace Officer Standards and Training ( POST) Public Safety Dispatcher Certificate AND are currently working (or have worked in the last 24 months) as a public safety dispatcher in a California law enforcement agency, having completed two (2) years of employment . DUTIES SUMMARY The fundamental reason for the existence of this classification is to receive and transmit information in the Police Communications Center via telephone, radio calls, written and coded information using a computer aided dispatch system (CADS). DISTINGUISHING CHARACTERISTICS This position is assigned to the Police Communications Center, which is a 24-hour, seven-days-per-week operation, requiring shift coverage. Incumbents must work assigned shift and must be proficient at multi-tasking. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees. Examples of Essential Duties Under immediate supervision, operates a computer aided dispatch system to send police units in response to emergency calls and other public service needs; determines priorities of all calls and prioritizes responses when police units are needed in a number of situations which exceed available units; evaluates situations to determine appropriate units to dispatch based on availability, priority and location of units; dispatches backup units if appraisal of situation suggests the need for such support or is requested by officers; with the aid of detailed maps may direct the police units to locations; obtains required information in discussion with emergency caller; uses Orange County radio system in dispatching units; performs complaint writer function which requires receiving telephone and radio calls and typing information including codes into the CADS to create a call for service; monitors Police Building entrances on audio and visual security systems to prevent unauthorized entrance; transfers emergency information to other agencies based on information extracted from the caller; performs other related duties as assigned. Communication Operators receive and record calls on the Public Safety Computer system, dispatch police units to emergency and public service calls. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees in the Communications Center. Cooperative work relationships are essential. The preceding duties have been provided as examples of the essential types of work performed within this job classification. City Council/Administration at its discretion, may add, modify, change or rescind work assignments as needed. Minimum Qualifications Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of : During probation the following knowledge must be acquired: codes, practices and procedures used to transmit information to units in the field and locations of streets and buildings. Ability to : Ability to understand complex instructions which are presented orally or in writing; read street maps and quickly find locations; quickly evaluate an emergency situation and develop logical working solutions; keep up with fast pace of incoming calls and transmitted information; successfully perform multi-tasking duties; speak clearly and confidently; gain cooperation and cooperate with others; apply procedures for handling unique problems; exercise good judgment with memory for details; recognize and keep information confidential; be reliable and dependable; read, comprehend, interpret and utilize instructions, manuals and other materials applicable to this area; work all assigned shifts, including weekends and holidays; provide quality customer service. Education: High School Diploma or equivalent. POST Public Safety Dispatcher Certificate (issued by the State of California, Department of Justice). A copy of the certificate must be turned in at your oral exam. ( Please Note: This is not the 120-hour Basic Public Safety Dispatch Course Certificate) Experience : Must be currently working, or have worked in the last 24 months , as a public safety dispatcher in a California law enforcement agency AND have completed two (2) years of employment, including successful completion of the probationary period. Must be available to work ALL assigned shifts, weekends and holidays; Pass comprehensive background investigation and psychological examination. Must type 40 words per minute (net) . A typing certificate, as described below, must be turned in at or before the oral exam. You may submit a copy of your typing certificate to: MFrame@hbpd.org. APPLICATION AND SELECTION PROCEDURE: An official on-line application must be completed in its entirety . Incomplete applications will not be accepted. A copy of your POST Public Safety Dispatcher Certificate (issued by the State of California, Department of Justice) must be turned in at the oral exam. Certificates of Completion issued by a Dispatcher Academy is unacceptable. A typing certificate must be turned in at or before the oral exam. Specific instructions regarding acceptable certificates are listed below. All applications will be closely reviewed for relevant experience, education, and training. Not all candidates meeting the minimum requirements will necessarily be invited to the next phase which includes an oral exam (weighted 100%). Candidates successfully completing the oral exam will be placed on an employment eligible list from which hires may be made. The employment eligible list is valid for up to one year, unless exhausted sooner. Candidates considered for hire must undergo a comprehensive background investigation, which includes (but is not limited to) LiveScan fingerprinting, polygraph exam, credit check, reference/employer checks, DOJ and FBI checks, etc. Upon a conditional offer of employment, a pre-placement psychological evaluation, medical evaluation and drug screening must be completed with acceptable results. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Note: Our primary means of communication with applicants is via email; therefore, please include a valid email address on your application. TYPING CERTIFICATIONS : 1. Candidates must provide proof of required typing skill of 40 wpm net (gross minus number of errors). We will accept typing certificates issued within the last 12 months, from an employment or other public agency. 2. Certificates must be on official letterhead from the agency and must include a phone number and name of contact person in order to verify information. 3. Typing tests may also be taken at the locations listed below. Please call for appointments and costs. HUNTINGTON BEACH ADULT SCHOOL 17231 Gothard Street Huntington Beach, CA 92647 714-842-4227 FOCUS EMPLOYMENT INC. 2400 E. Katella Ave. Ste. 800 Anaheim, CA 92806 (714) 848-6129 4. Alternatively, candidates may request to take a typing test on site on the day of their oral exam. Appointments shall be made in advance by sending an email request to: MFrame@hbpd.org. Supplemental Information See Physical task questionnaires. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. SPECIAL CONDITIONS Public Employee Disaster Service Worker : In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. COMMON DISQUALIFIERS Please review the following common disqualifiers. If any items listed pertain to you, you will be automatically disqualified in the background investigation. You may, at this time want to screen yourself and withdraw prior to starting the recruitment process. Illegal use or possession of drugs The following examples of illegal drug use or possession may be considered automatic disqualifiers for applicants, with some exceptions: Any adult use or possession of a drug classified as a hallucinogenic within three years prior to application for employment. Any other illegal adult use or possession of a drug not mentioned above (including cocaine) within three years prior to application for employment. Any illegal adult use or possession of a drug while employed in any law enforcement capacity, military police, or as a student enrolled in college accredited courses related to the criminal justice field. Any adult manufacture or cultivation of a drug or illegal substance. Failure to divulge to the Department any information about personal illegal use or possession of drugs. Any drug test of the applicant, during the course of the hiring process, where illegal drugs are detected. The following examples of illegal drug use or possession will be considered in relationship to the overall background of that individual and may result in disqualification: Any illegal use or possession of a drug as a juvenile. Any illegal adult use or possession of a drug that does not meet the criteria of the automatic disqualifiers specified above (e.g., cocaine use longer than three years.) Any illegal or unauthorized use of prescription medications. Motor Vehicle Operations Receipt of three or more moving violations (or any single violation of a potential life threatening violation, such as reckless driving, speed contest, suspect of a pursuit, etc.) within three years prior to application. Moving violations for which there is a factual finding of innocence shall not be included. Involvement as a driver in two or more chargeable (at fault) collisions within three years prior to date of application. A conviction for driving under the influence of alcohol and/or drugs within three years prior to application or any two convictions for driving under the influence of alcohol and/or drugs. Arrests Conviction of any criminal offense classified as a misdemeanor under California law within three years prior to application. Conviction for two or more misdemeanor offenses under California law as an adult. Conviction of any offense classified as a misdemeanor under California law while employed as a peace officer (including military police officers.) Admission(s) of having committed any act amounting to a felony (including felony-misdemeanor offenses) under California law, as an adult, within five years prior to application or while employed as a peace officer (including military police officers.) Admission(s) of administrative conviction of any act while employed as a peace officer (including military police officers) involving lying, falsification of any official report or document, or theft. Admission(s) of any act of domestic violence as defined by law, committed as an adult. Admission(s) of any criminal act, whether misdemeanor or felony, committed against children including but not limited to: molesting or annoying children, child abduction, child abuse, lewd and lascivious acts with a child, or indecent exposure. Acts of consensual unlawful intercourse accomplished between two minors shall not be included, unless more than four years difference in age existed at the time of the acts. Having any outstanding warrant of arrest at the time of application. Conviction of a felony under Federal or California Law. Integrity Any material misstatement of fact or significant admission/omission during the application or background process may be disqualifying, including inconsistent statements made during the initial background interview (Personal History Statement or Supplemental Questionnaire) or polygraph examination or discrepancies between this background investigation and other investigations conducted by other law enforcement agencies. Any forgery, alteration, or intentional omission of material facts on an official employment application document or sustained episodes of academic cheating. Tattoos Employees shall not display any tattoos, body art, brand, scarification or mutilation while on-duty or when wearing any part of the Police uniform. All visible tattoos, body art, brands, scarification or mutilation shall be covered by an approved uniform or by wearing a skin patch of neutral tone. This policy also does not apply to Police Recruits while they are attending a Police Academy or participating in Academy sponsored functions. The policy will apply to Police Recruits while they are performing any official duty, in uniform, outside of the Police Academy. Body Art Body piercing or alteration to any area of the body visible in any authorized uniform or attire that is a deviation from normal anatomical features and which is not medically required is prohibited. Such body alteration includes, but is not limited to: Tongue splitting or piercing. The complete or transdermal implantation of any material other than hair replacement. Abnormal shaping of the ears, eyes, nose or teeth. Branding or scarification. Work Traits Having been disciplined by any employer (including military) as an adult for abuse of leave, gross insubordination, dereliction of duty, or persistent failure to follow established policies and regulations. Having been involuntarily dismissed (for any reason other than layoff) from two or more employers as an adult. Having held more than seven paid positions with different employers within the past four years, or more than 15 paid positions with different employers in the past ten years (excluding military). Students who attend school away from their permanent legal residence may be excused from this requirement. Having current financial obligations for which legal judgments have not been satisfied, currently having wages garnished, or any other history of financial instability. Uttering any epithet derogatory of another person's race, religion, gender, national origin or sexual orientation. Having been disciplined by any employer as an adult for fighting in the workplace. The City of Huntington Beach offers a comprehensive benefit package to Police Officers' Association/Non-Sworn (Miscellaneous) members including: The SALARY RANGE is composed of five steps. Merit step increases are based on satisfactory performance. BILINGUAL PAY, 5% for qualified employees. PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations. HOLIDAY PAY IN-LIEU: 120 hours per year. GENERAL LEAVE with pay is granted in the amount of 176 hours per year for the first four years of continuous service, up to 256 hours per year after fourteen years of continuous service. TUITION REIMBURSEMENT is available for eligible employees to develop their knowledge and abilities. GROUP INSURANCE PROGRAMS are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances. FLEXIBLE SPENDING ACCOUNTS are available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses. RETIREMENT BENEFITS are provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. A portion of the employee contribution is paid by the City for a 3.0% @ 50 (safety) and 2.5% @ 55 (miscellaneous) benefit plan. Effective January 1, 2013, the Public Employees' Pension Reform Act will apply to new members of CalPERS. A new member is defined as any of the following: • A new hire who is brought into CalPERS membership for the first time on or after 1/1/13, and who has no prior membership in a California public retirement system. • A new hire who is brought into CalPERS membership for the first time on or after 1/1/13, and who is not eligible for reciprocity with another California public retirement system. • A member who first established CalPERS membership prior to 01/01/13, and who is rehired by a different CalPERS employer after a break in service of greater than six (6) months. The benefit formula, final compensation period, maximum pensionable compensation, and member contribution rate for new miscellaneous members under PEPRA is represented in the table below. Benefit Formula: Miscellaneous: 2% at age 62 Final Compensation Period: 3-year Final Compensation Member Contribution Rate as a percentage of payroll: 9.00% of Reportable Compensation (eff. 7/1/23) Maximum Pensionable Compensation: $136,440 All employees hired on or after January 1, 2013, will be subject to CalPERS membership review for applicability of PEPRA. Please be advised that new COHB employees not subject to PEPRA and new members subject to PEPRA may also be subject to the terms and conditions of an unexpired Memorandum of Understanding for their respective association. DEFERRED COMPENSATION: Two voluntary deferred compensation 457 plans are available. CREDIT UNION membership is available to all City employees and provides access to low interest loans. JOB SHARING opportunities for eligible employees. NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice. For a more detailed overview of the benefits, review the Memorandum of Understanding and Side Letters at: MEMORANDA OF UNDERSTANDINGS Click on the links under "Police Officers' Association".
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job CLICK HERE TO LEARN MORE AND APPLY TODAY! IMMEDIATE VACANCIES IN THE HIGH DESERT. INDICATE APPLE VALLEY IN YOUR AVAILABILITY FOR PRIORITY CONSIDERATION! *Trainees are eligible for promotion after successful completion of the CORE Academy. Timeline may vary based on start date and holidays. **Salary increases contingent upon assessed values for previous fiscal year. JUMP START YOUR CAREER TODAY AND MAKE A DIFFERENCE FOR TOMORROW! SAN BERNARDINO COUNTY OFFERS EXCELLENT CAREER OPPORTUNITIES NO EXPERIENCE REQUIRED; TRAINING IS PROVIDED. If you have a passion to help the youth, are twenty and a half (20.5)years of age, and have a High School Diploma or equivalent, READ ON! The Probation Department is recruiting for Probation Corrections Officer Trainees who will train on the job to perform counseling, guidance, supervision, care, rehabilitation and role model to juveniles housed at the department's detention centers and treatment facilities located in San Bernardino County. Trainees may promote to Probation Corrections Officer after successful completion of the CORE Academy. Part-time and Full-time shifts are available, roving assignments on a 24/7 schedule. Multiple vacancies- Apply Now! Part-time and Full-time shifts are available, roving assignments on a 24/7 schedule. Current Vacancies exist in Apple Valley. For detailed information, refer to the Probation Corrections Officer Trainee job description. We are also accepting applications for Probation Corrections Officer , which requires a separate application. Applicants are encouraged to apply for both levels as appropriate. Learn more about the San Bernardino County Probation Department at http://www.sbcounty.gov/probation/main/ . CONDITIONS OF EMPLOYMENT Work Environment : The nature of the work requires the ability to restrain or apprehend and control potentially violent and combative wards; incumbents must possess and maintain physical agility and strength throughout their employment. Training : Employees will be expected to participate in a continuum of force training program, which includes arrest and control techniques, tactical negotiation, and use of pepper spray. Work Schedule : Incumbents may be assigned to work any shift on a 24 hour per day/7 day per week basis, including holidays. Rover assignments are full-time and used to fill staffing needs at both detention and treatment facilities Rovers are provided with a minimum of two (2) hours notification prior to their shift assignment on the scheduled work day. Promotion : Probation Corrections Officer Trainees are eligible for promotion to Probation Corrections Officer upon successful completion of the CORE Academy. Incumbents must be promoted after successful completion of the CORE Academy or may be terminated. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Education: Graduation from a U.S. high school, G.E.D. or a U.S. Department of Education approved High School Equivalency Test, age 21 (20.5 at time of testing) and meet Peace Officer Requirements (see below). PEACE OFFICER REQUIREMENTS Prior to appointment, candidates must: Be successful on the Written Test, Physical Agility Test, and Department Interview, to continue to the background investigation. Pass a background investigation , which includes, but is not limited to, a fingerprint check, psychological testing and a polygraph test (current San Bernardino County Probation Dept. employees in peace officer positions will not be required to take the polygraph test). Applicants must not have been convicted of a felony, or currently be on court ordered probation ( or have been within the last year ). Be at least 21 years of age at time of hire ( Applicants should be at least 20.5 years at time of testing ) and possess a High School diploma, General Educational Diploma (GED) , or have passed a High School Proficiency Exam or equivalent . Provide official sealed transcripts of completed college coursework if applicable. Show proof of having completed the required basic certified training specified by Standards and Training for Corrections for the State of California and PC 832 (Laws of arrest, search and seizure), or meet this obligation within the first year of employment. Training will be provided upon hire. New hires who possess PC 832 certification will not be required to repeat training if they provide a copy of their PC 832 certificate. Be legally authorized to work in the United States, pursuant to Government Code 1031 at the time of hire. Possess a valid Class C Driver License . Employees in this class may be required to use personal vehicles and may be required to show proof of automobile liability insurance. Meet minimum vision (both eyes) and hearing (both ears) requirements. Vision and hearing tests will be administered. Pass a treadmill and medical test. Selection Process There will be a proctored online written assessment of knowledge and skills in the following areas: Written Communication Reading Comprehension Applying Rules Basic Math NOTE: If you have applied for a similar position in another county and successfully passed the Board of State Community Corrections (BSCC) exam within the past year, please respond to the supplemental questionnaire and we may transfer your score. **YOU MAY ONLY TEST ONCE EVERY SIX (6) MONTHS ** If you took this test within the last 6 months your previous score will be transferred . Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time with or without notice. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. TEST PREPARATION: Candidates may wish to review the Board of State and Community Corrections Candidate Orientation Booklet for the Juvenile Corrections Officer Examination. Applicants must be successful on the Written Exam to continue to the Physical Agility Test. THE PHYSICAL AGILITY TEST Candidates passing the Written Exam will be invited to participate in the Physical Agility Test. Visit the San Bernardino Probation Department for details and an invitation to the APPLICANT WORKSHOP. NOTE: Only those applicants successful on both the Written Exam and Physical Agility Test may continue in the background process. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Click HERE for important Applicant Information and the County Employment Process. Specialized Peace Officers Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits*, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Job CLICK HERE TO LEARN MORE AND APPLY TODAY! IMMEDIATE VACANCIES IN THE HIGH DESERT. INDICATE APPLE VALLEY IN YOUR AVAILABILITY FOR PRIORITY CONSIDERATION! *Trainees are eligible for promotion after successful completion of the CORE Academy. Timeline may vary based on start date and holidays. **Salary increases contingent upon assessed values for previous fiscal year. JUMP START YOUR CAREER TODAY AND MAKE A DIFFERENCE FOR TOMORROW! SAN BERNARDINO COUNTY OFFERS EXCELLENT CAREER OPPORTUNITIES NO EXPERIENCE REQUIRED; TRAINING IS PROVIDED. If you have a passion to help the youth, are twenty and a half (20.5)years of age, and have a High School Diploma or equivalent, READ ON! The Probation Department is recruiting for Probation Corrections Officer Trainees who will train on the job to perform counseling, guidance, supervision, care, rehabilitation and role model to juveniles housed at the department's detention centers and treatment facilities located in San Bernardino County. Trainees may promote to Probation Corrections Officer after successful completion of the CORE Academy. Part-time and Full-time shifts are available, roving assignments on a 24/7 schedule. Multiple vacancies- Apply Now! Part-time and Full-time shifts are available, roving assignments on a 24/7 schedule. Current Vacancies exist in Apple Valley. For detailed information, refer to the Probation Corrections Officer Trainee job description. We are also accepting applications for Probation Corrections Officer , which requires a separate application. Applicants are encouraged to apply for both levels as appropriate. Learn more about the San Bernardino County Probation Department at http://www.sbcounty.gov/probation/main/ . CONDITIONS OF EMPLOYMENT Work Environment : The nature of the work requires the ability to restrain or apprehend and control potentially violent and combative wards; incumbents must possess and maintain physical agility and strength throughout their employment. Training : Employees will be expected to participate in a continuum of force training program, which includes arrest and control techniques, tactical negotiation, and use of pepper spray. Work Schedule : Incumbents may be assigned to work any shift on a 24 hour per day/7 day per week basis, including holidays. Rover assignments are full-time and used to fill staffing needs at both detention and treatment facilities Rovers are provided with a minimum of two (2) hours notification prior to their shift assignment on the scheduled work day. Promotion : Probation Corrections Officer Trainees are eligible for promotion to Probation Corrections Officer upon successful completion of the CORE Academy. Incumbents must be promoted after successful completion of the CORE Academy or may be terminated. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Education: Graduation from a U.S. high school, G.E.D. or a U.S. Department of Education approved High School Equivalency Test, age 21 (20.5 at time of testing) and meet Peace Officer Requirements (see below). PEACE OFFICER REQUIREMENTS Prior to appointment, candidates must: Be successful on the Written Test, Physical Agility Test, and Department Interview, to continue to the background investigation. Pass a background investigation , which includes, but is not limited to, a fingerprint check, psychological testing and a polygraph test (current San Bernardino County Probation Dept. employees in peace officer positions will not be required to take the polygraph test). Applicants must not have been convicted of a felony, or currently be on court ordered probation ( or have been within the last year ). Be at least 21 years of age at time of hire ( Applicants should be at least 20.5 years at time of testing ) and possess a High School diploma, General Educational Diploma (GED) , or have passed a High School Proficiency Exam or equivalent . Provide official sealed transcripts of completed college coursework if applicable. Show proof of having completed the required basic certified training specified by Standards and Training for Corrections for the State of California and PC 832 (Laws of arrest, search and seizure), or meet this obligation within the first year of employment. Training will be provided upon hire. New hires who possess PC 832 certification will not be required to repeat training if they provide a copy of their PC 832 certificate. Be legally authorized to work in the United States, pursuant to Government Code 1031 at the time of hire. Possess a valid Class C Driver License . Employees in this class may be required to use personal vehicles and may be required to show proof of automobile liability insurance. Meet minimum vision (both eyes) and hearing (both ears) requirements. Vision and hearing tests will be administered. Pass a treadmill and medical test. Selection Process There will be a proctored online written assessment of knowledge and skills in the following areas: Written Communication Reading Comprehension Applying Rules Basic Math NOTE: If you have applied for a similar position in another county and successfully passed the Board of State Community Corrections (BSCC) exam within the past year, please respond to the supplemental questionnaire and we may transfer your score. **YOU MAY ONLY TEST ONCE EVERY SIX (6) MONTHS ** If you took this test within the last 6 months your previous score will be transferred . Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time with or without notice. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. TEST PREPARATION: Candidates may wish to review the Board of State and Community Corrections Candidate Orientation Booklet for the Juvenile Corrections Officer Examination. Applicants must be successful on the Written Exam to continue to the Physical Agility Test. THE PHYSICAL AGILITY TEST Candidates passing the Written Exam will be invited to participate in the Physical Agility Test. Visit the San Bernardino Probation Department for details and an invitation to the APPLICANT WORKSHOP. NOTE: Only those applicants successful on both the Written Exam and Physical Agility Test may continue in the background process. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Click HERE for important Applicant Information and the County Employment Process. Specialized Peace Officers Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits*, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Introduction This examination is being given to fill several full-time and part-time vacancies in the Probation Department and to establish an eligible list to fill future vacancies. The Juvenile Detention Officer Assistant (JDOA) is the trainee level in the Juvenile Detention Officer series. As trainees, the incumbents are assigned to perform routine activities under close supervision and receive departmental training. Under immediate supervision, the JDOA maintains the safety, security and discipline in an assigned unit for juveniles; supervises and guides the behavior of juveniles; enforces facility rules and regulations; advises juveniles in proper standards of personal conduct; observes and assesses behavior and needs of groups and individuals within groups; and does related or other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. The Juvenile Detention Facility is a 24-hour operation. These positions require working rotating shifts which will include weekends and holidays, as well as working overtime. The shifts are: 6:00 am - 6:00 pm; 9:00 am - 9:00 pm; and 6:00 pm - 6:00 am. Candidates must participate in a mandatory orientation and successfully pass a background investigation, pre-employment physical and drug screen prior to employment. Candidates who pass the written exam will need to complete the Personal History Statement (PHS), which they will receive at the mandatory orientation. To review the PHS, click on the link to the Peace Officer Standards and Training (POST) forms page - San Joaquin County uses form 2-251: PHS - Peace Officer Prior Candidates for the BSCC Selection Exam for Adult Corrections Officer (ACO), Juvenile Corrections Officer (JCO) and Probation Officer (PO) Classifications for Local Corrections: For applicants who took this exam on or after August 17, 2020 and achieved a T-score of 45 or above, San Joaquin County will allow applicants to submit their T-score in lieu of retaking the written exam, but the employment application for San Joaquin County must still be submitted and must meet the minimum qualifications for Juvenile Detention Officer Assistant in San Joaquin County. POST exam T-scores are not accepted in lieu of taking this exam. The T-score must be on agency letterhead and must show t he name of the agency that administered the exam, t he name of the exam, the date the exam was given and the candidate's name. The T-score letter must be submitted with the employment application. Supporting a Safer, Stronger Community The San Joaquin County Probation Department is committed to increasing public safety, supporting victims, and reducing recidivism through client accountability and support; thereby making our community safer and stronger. We are dedicated to inspiring positive change by delivering proven evidence-based practices, which assist clients in identifying a path to productive life choices. San Joaquin County Probation has a shared set of values. We value excellence, importance of the individual, team concept, ethical conduct, professionalism, importance of community and a safe and healthy environment. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Maintains security and discipline over assigned unit or program; enforces rules and regulations of the facility and program. Supervises and guides youthful offender behavior; advises youthful offenders in proper standards of personal conduct. May counsel or assist in counseling youthful offenders individually or in groups. Documents and relates information to appropriate persons. Conducts programs related to recreation and work activities; participates in behavior modification programs such as anger management, victim awareness and the like; assists in planning activities and programs. Prepares and maintains conduct records and reports regarding youthful offenders for use in placement or court proceedings, including incident reports. May be required to perform basic housekeeping tasks; conducts room checks and searches; scans incoming and outgoing mail; searches youthful offenders for contraband. Learns to subdue and restrain violent or attacking youthful offenders when appropriate for the safety and protection of themselves and others. Uses computers and youthful offender detention specific programs for detention management and communications. Transports youthful offenders, when necessary. MINIMUM QUALIFICATIONS Note: Supplemental application must be submitted with employment application. EITHER PATTERN I Education : Completion of thirty semester (or equivalent quarter) units at an accredited college or university, including at least six semester (or equivalent quarter) units in the social or behavioral sciences. OR PATTERN II Experience : One year of full-time experience in law enforcement, correctional work in a probation or parole agency, detention or residential treatment facility, correctional institution, or supervision of residents in a youth or adult housing program. AND FOR BOTH PATTERNS License : Possession of a valid California driver’s license. Special Requirements : The Juvenile Detention Officer Assistant must successfully complete the required Juvenile Corrections Officer Core Course training during the first year of appointment as established by the California Board of State and Community Corrections. Employees in this classification are peace officers as defined by Section 830.5 of the Penal Code and must satisfy the State of California criteria for peace officer status. Employees must also conform to all training as well as other requirements including those necessary to hold and maintain peace officer status pursuant to the California Government Code. KNOWLEDGE Knowledge of : California youthful offender justice system; general principles of human behavior, normal and abnormal; basic group and individual counseling techniques; basic psychological theories, terminology and treatment methods; community interaction and collaborative problem solving; general principles of report writing and composition; basic computer literacy; personal co mputer systems and computer software. ABILITY Ability to : establish rapport with youthful offenders; recognize emotional and behavioral problems; assess physical and emotional needs of individual youthful offenders; demonstrate clear written and oral skills; follow written and oral instructions/procedures; enforce rules and regulations with firmness; organize and direct the activities of youthful offenders; utilize a variety of office equipment, including computer operation; operate communications and safety equipment; work different shifts, weekends, holidays and extended schedules; work with other staff to effect job duties; relate to a wide variety of socio-economic, cultural and ethnic backgrounds; physically restrain or subdue youthful offenders for the safety of themselves and others; drive in a safe manner. PHYSICAL/MENTAL REQUIREMENTS Mobility ---Constant standing, walking, running, stooping, bending, climbing stairs and lifting of individuals which require strength, coordination, endurance and agility, driving, operation of a computer; Visual - - -constant overall vision; constant color perception, constant eye-hand coordination; constant depth perception; frequent reading/close-up work; constant field of vision/peripheral; Dexterity ---frequent repetitive motion and reaching; Hearing/Talking ---constant requirement to hear normal speech; constant hearing on telephone and radio; ability to hear faint sounds; constant talking on telephone/radio; Emotional/Psychological ---constant contact with hostile individuals; frequent exposure to emergency situations; frequent exposure to trauma, grief and death; frequent public contact; frequent decision-making; frequent concentration; Special Requirements --- assignments may require working weekend, nights, and/or occasional overtime; Environmental --- occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Introduction This examination is being given to fill several full-time and part-time vacancies in the Probation Department and to establish an eligible list to fill future vacancies. The Juvenile Detention Officer Assistant (JDOA) is the trainee level in the Juvenile Detention Officer series. As trainees, the incumbents are assigned to perform routine activities under close supervision and receive departmental training. Under immediate supervision, the JDOA maintains the safety, security and discipline in an assigned unit for juveniles; supervises and guides the behavior of juveniles; enforces facility rules and regulations; advises juveniles in proper standards of personal conduct; observes and assesses behavior and needs of groups and individuals within groups; and does related or other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. The Juvenile Detention Facility is a 24-hour operation. These positions require working rotating shifts which will include weekends and holidays, as well as working overtime. The shifts are: 6:00 am - 6:00 pm; 9:00 am - 9:00 pm; and 6:00 pm - 6:00 am. Candidates must participate in a mandatory orientation and successfully pass a background investigation, pre-employment physical and drug screen prior to employment. Candidates who pass the written exam will need to complete the Personal History Statement (PHS), which they will receive at the mandatory orientation. To review the PHS, click on the link to the Peace Officer Standards and Training (POST) forms page - San Joaquin County uses form 2-251: PHS - Peace Officer Prior Candidates for the BSCC Selection Exam for Adult Corrections Officer (ACO), Juvenile Corrections Officer (JCO) and Probation Officer (PO) Classifications for Local Corrections: For applicants who took this exam on or after August 17, 2020 and achieved a T-score of 45 or above, San Joaquin County will allow applicants to submit their T-score in lieu of retaking the written exam, but the employment application for San Joaquin County must still be submitted and must meet the minimum qualifications for Juvenile Detention Officer Assistant in San Joaquin County. POST exam T-scores are not accepted in lieu of taking this exam. The T-score must be on agency letterhead and must show t he name of the agency that administered the exam, t he name of the exam, the date the exam was given and the candidate's name. The T-score letter must be submitted with the employment application. Supporting a Safer, Stronger Community The San Joaquin County Probation Department is committed to increasing public safety, supporting victims, and reducing recidivism through client accountability and support; thereby making our community safer and stronger. We are dedicated to inspiring positive change by delivering proven evidence-based practices, which assist clients in identifying a path to productive life choices. San Joaquin County Probation has a shared set of values. We value excellence, importance of the individual, team concept, ethical conduct, professionalism, importance of community and a safe and healthy environment. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Maintains security and discipline over assigned unit or program; enforces rules and regulations of the facility and program. Supervises and guides youthful offender behavior; advises youthful offenders in proper standards of personal conduct. May counsel or assist in counseling youthful offenders individually or in groups. Documents and relates information to appropriate persons. Conducts programs related to recreation and work activities; participates in behavior modification programs such as anger management, victim awareness and the like; assists in planning activities and programs. Prepares and maintains conduct records and reports regarding youthful offenders for use in placement or court proceedings, including incident reports. May be required to perform basic housekeeping tasks; conducts room checks and searches; scans incoming and outgoing mail; searches youthful offenders for contraband. Learns to subdue and restrain violent or attacking youthful offenders when appropriate for the safety and protection of themselves and others. Uses computers and youthful offender detention specific programs for detention management and communications. Transports youthful offenders, when necessary. MINIMUM QUALIFICATIONS Note: Supplemental application must be submitted with employment application. EITHER PATTERN I Education : Completion of thirty semester (or equivalent quarter) units at an accredited college or university, including at least six semester (or equivalent quarter) units in the social or behavioral sciences. OR PATTERN II Experience : One year of full-time experience in law enforcement, correctional work in a probation or parole agency, detention or residential treatment facility, correctional institution, or supervision of residents in a youth or adult housing program. AND FOR BOTH PATTERNS License : Possession of a valid California driver’s license. Special Requirements : The Juvenile Detention Officer Assistant must successfully complete the required Juvenile Corrections Officer Core Course training during the first year of appointment as established by the California Board of State and Community Corrections. Employees in this classification are peace officers as defined by Section 830.5 of the Penal Code and must satisfy the State of California criteria for peace officer status. Employees must also conform to all training as well as other requirements including those necessary to hold and maintain peace officer status pursuant to the California Government Code. KNOWLEDGE Knowledge of : California youthful offender justice system; general principles of human behavior, normal and abnormal; basic group and individual counseling techniques; basic psychological theories, terminology and treatment methods; community interaction and collaborative problem solving; general principles of report writing and composition; basic computer literacy; personal co mputer systems and computer software. ABILITY Ability to : establish rapport with youthful offenders; recognize emotional and behavioral problems; assess physical and emotional needs of individual youthful offenders; demonstrate clear written and oral skills; follow written and oral instructions/procedures; enforce rules and regulations with firmness; organize and direct the activities of youthful offenders; utilize a variety of office equipment, including computer operation; operate communications and safety equipment; work different shifts, weekends, holidays and extended schedules; work with other staff to effect job duties; relate to a wide variety of socio-economic, cultural and ethnic backgrounds; physically restrain or subdue youthful offenders for the safety of themselves and others; drive in a safe manner. PHYSICAL/MENTAL REQUIREMENTS Mobility ---Constant standing, walking, running, stooping, bending, climbing stairs and lifting of individuals which require strength, coordination, endurance and agility, driving, operation of a computer; Visual - - -constant overall vision; constant color perception, constant eye-hand coordination; constant depth perception; frequent reading/close-up work; constant field of vision/peripheral; Dexterity ---frequent repetitive motion and reaching; Hearing/Talking ---constant requirement to hear normal speech; constant hearing on telephone and radio; ability to hear faint sounds; constant talking on telephone/radio; Emotional/Psychological ---constant contact with hostile individuals; frequent exposure to emergency situations; frequent exposure to trauma, grief and death; frequent public contact; frequent decision-making; frequent concentration; Special Requirements --- assignments may require working weekend, nights, and/or occasional overtime; Environmental --- occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 5/8/24, 5/22/24 (final) Under general supervision, the Public Information Officer performs professional public relations and communications work in planning, organizing and/or public information, media relations, and communication programs for the County of Sacramento. Examples of Knowledge and Abilities Knowledge of: Applicable federal, state, and local laws, codes, and regulations Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Principles and techniques to plan, organize, and coordinate local government public relations, communications and media relations programs Techniques of preparing, producing and disseminating information to the general public, news media, schools, and the community, utilizing all major media of communication Preparation and dissemination of information to the press through a variety of communication media, including photography, graphic arts, copy layout, and radio and television programming Principles and techniques of establishing and maintaining good relations with news media and other public groups Principles, techniques, and practices of journalism, expository prose, and editing; preparation, composition, layout, production, and dissemination of educational, informational, and promotional materials State, federal and local governmental organizations and functions Ability to: Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Read, understand, apply, and effectively communicate County rules, regulations and procedures, and Federal and State regulations Establish and maintain effective relations with the media, community leaders, County management staff, and representatives of a wide range of public agencies and private organizations Compose, coordinate, and edit a variety of educational, informational and promotional materials and other materials such as pamphlets, brochures and newsletters for dissemination and use by Department staff, public and private agencies, news media, schools, and the general public Prepare written analysis, evaluation, summaries, recommendations, correspondence and reports Research and analyze information and issues, formulate recommendations on issues, policies and procedures and programs Prepare illustrations, charts, graphs, and other visual aids for presentations Speak in public and before groups Adhere to deadlines Assess political environment and develop appropriate communication strategies Employment Qualifications Minimum Qualifications A Bachelor's degree from an accredited college or university with major course work in Communications, Public Relations, Public or Business Administration, Journalism, English or other field closely related to the intent of the class; AND One year of full-time paid experience providing technical support in a public relations or communications program which included the dissemination of information to internal and/or external audiences through various communications media. Examples of qualifying experience include graphic design, web page development, and/or developing and writing materials for use in print and electronic media. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, shall be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Working Conditions: Positions in this class require the incumbents to work weekends, holidays, and non-routine hours. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/22/2024 5:00 PM Pacific
Apr 25, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 5/8/24, 5/22/24 (final) Under general supervision, the Public Information Officer performs professional public relations and communications work in planning, organizing and/or public information, media relations, and communication programs for the County of Sacramento. Examples of Knowledge and Abilities Knowledge of: Applicable federal, state, and local laws, codes, and regulations Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Principles and techniques to plan, organize, and coordinate local government public relations, communications and media relations programs Techniques of preparing, producing and disseminating information to the general public, news media, schools, and the community, utilizing all major media of communication Preparation and dissemination of information to the press through a variety of communication media, including photography, graphic arts, copy layout, and radio and television programming Principles and techniques of establishing and maintaining good relations with news media and other public groups Principles, techniques, and practices of journalism, expository prose, and editing; preparation, composition, layout, production, and dissemination of educational, informational, and promotional materials State, federal and local governmental organizations and functions Ability to: Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Read, understand, apply, and effectively communicate County rules, regulations and procedures, and Federal and State regulations Establish and maintain effective relations with the media, community leaders, County management staff, and representatives of a wide range of public agencies and private organizations Compose, coordinate, and edit a variety of educational, informational and promotional materials and other materials such as pamphlets, brochures and newsletters for dissemination and use by Department staff, public and private agencies, news media, schools, and the general public Prepare written analysis, evaluation, summaries, recommendations, correspondence and reports Research and analyze information and issues, formulate recommendations on issues, policies and procedures and programs Prepare illustrations, charts, graphs, and other visual aids for presentations Speak in public and before groups Adhere to deadlines Assess political environment and develop appropriate communication strategies Employment Qualifications Minimum Qualifications A Bachelor's degree from an accredited college or university with major course work in Communications, Public Relations, Public or Business Administration, Journalism, English or other field closely related to the intent of the class; AND One year of full-time paid experience providing technical support in a public relations or communications program which included the dissemination of information to internal and/or external audiences through various communications media. Examples of qualifying experience include graphic design, web page development, and/or developing and writing materials for use in print and electronic media. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, shall be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Working Conditions: Positions in this class require the incumbents to work weekends, holidays, and non-routine hours. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/22/2024 5:00 PM Pacific
The City of Menlo Park currently has an excellent opportunity for experienced Communications Dispatchers. Shift work including weekends and holidays is required. Communications Dispatchers are responsible for receiving and dispatching emergency and non-emergency calls for the Police Department and City. Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information and assistance. All activities are performed within specified legal guidelines. Incumbents are expected to work independently and exercise judgment and initiative. A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description PDF. Job PDF: https://www.calopps.org/sites/default/files/Communications%20Dispatcher_0.pdf Ideal Candidate Examples of essential job duties include, but are not limited to: Operate a state of the art computer-aided dispatch system while monitoring, phones and neighboring agencies activities. Receive emergency and non-emergency calls including wireless E911, TDD and VOIP calls and determine appropriate priorities for action. Dispatch calls and directs officers in the field; monitoring officer’s status, location and needs during emergency and routine activities.• Listen actively using effective questioning techniques with the ability to quickly articulate the details of a call in a clear concise understandable manner when speaking. Operate a wide variety of communications equipment and enter data into computers/databases Communications Dispatchers may also assist walk-in citizens with reports and other requests; testify in court; maintain various logs; process warrants and court dispositions; and participate in community outreach and education programs. MINIMUM QUALIFICATIONS Education and Experience Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade. One (1) year of general clerical involving frequent public contact, preferably in a law enforcement setting. Licenses and Certifications Possession of, or ability to obtain, a valid Public Safety Dispatcher Basic Certificate issued by the California State Commission on Peace Officer Standards and Training (P.O.S.T.). Benefits The City offers an excellent benefit package consisting of: Health Insurance: City contribution up to $2,655 per month towards a Cafeteria Plan which can be used to purchase medical insurance and participate in a flexible spending account for health care and/or child care reimbursement Dental: City-paid coverage for employee and dependents Vision: City-paid coverage for employee and dependents Vacation: 88 - 176 hours of vacation leave accrual each year, depending on length of service Sick Leave: 96 hours of sick leave accrued each year Holidays: 11 official holidays; 34 hours of floating holiday time per year; 8 “Day of Reflection” hours per year in recognition of holidays of individual and community importance Retirement: CalPERS: For classic members 2.0% @ 60 formula. For all others, 2.0% @ 62 formula Deferred Compensation: Voluntary participation in City Plans. Life Insurance: City-paid policy equal to 1.5 times regular annual wage Long Term Disability: City-paid coverage Educational leave and tuition reimbursement A City-paid Caltrain GoPass. The Menlo Park campus is centrally located within walking distance from Caltrain and downtown Menlo Park. A City-paid BayPass. This pilot program offers employees unlimited travel in 2024 for both work and personal trips on 25 Bay Area transit agencies that use the Clipper card. A transportation allowance program provides employees with $1.50 per day when they walk, bicycle or carpool to work at least once per week. Employees are provided with access to an on-site gym at no cost For additional benefit information, visit www.menlopark.gov and review the City of Menlo Park and SEIU Memorandum of Understanding. Special Instructions Please attach a typing certificate showing a typing speed of at least 40 words per minute, dated within the last three (3) months. If you possess a P.O.S.T. Certificate, please attach it to your application. If you wish to attach other documents, you must upload them all as one attachment no more than 2MB in size. IMPORTANT: Please be sure to fill out the required City application completely, including all relevant work experience. Applications with “See Resume” as a substitution for the work experience description and/or unclear past employment information will not be considered. Applications will be screened according to the qualifications outlined in this announcement. Not all applications which may meet the minimum requirements will proceed to the next phase of the recruitment process. The most qualified candidates will be invited to an Oral Board Panel examination. The first Oral Board Panel Examination is scheduled for Wednesday, October 25, 2023. All applicants will be notified by email as to whether or not they are invited to participate further in the selection process. An Eligible List will be established as a result of this examination process and will be valid for a period of six (6) months. The list may be extended up to a maximum of two (2) years. The hiring department will review the Eligible List to determine which candidates will be invited to the department selection process. The City of Menlo Park is an Equal Opportunity Employer. It is the policy of the City of Menlo Park not to discriminate against all qualified applicants or employees. We will make reasonable efforts in the selection process to accommodate persons with disabilities. Please contact Human Resources at (650) 330-6670 or jobs@menlopark.gov prior to the closing date for accommodation requests. Before receiving a conditional offer of employment, the candidate will be required to successfully complete a reference check, criminal conviction history questionnaire and fingerprinting. Upon receiving a conditional offer of employment, the applicant will be required to submit to a psychological evaluation and pre-employment medical examination which will include a drug screening. Applicants must be successful in all phases of the selection process to be considered for this position. In accordance with the Immigration Reform and Control Act, all potential employees are required to provide proof of U.S. Citizenship or authorization to work in the United States. The City will not sponsor applicants for work visas. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The City of Menlo Park currently has an excellent opportunity for experienced Communications Dispatchers. Shift work including weekends and holidays is required. Communications Dispatchers are responsible for receiving and dispatching emergency and non-emergency calls for the Police Department and City. Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information and assistance. All activities are performed within specified legal guidelines. Incumbents are expected to work independently and exercise judgment and initiative. A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description PDF. Job PDF: https://www.calopps.org/sites/default/files/Communications%20Dispatcher_0.pdf Ideal Candidate Examples of essential job duties include, but are not limited to: Operate a state of the art computer-aided dispatch system while monitoring, phones and neighboring agencies activities. Receive emergency and non-emergency calls including wireless E911, TDD and VOIP calls and determine appropriate priorities for action. Dispatch calls and directs officers in the field; monitoring officer’s status, location and needs during emergency and routine activities.• Listen actively using effective questioning techniques with the ability to quickly articulate the details of a call in a clear concise understandable manner when speaking. Operate a wide variety of communications equipment and enter data into computers/databases Communications Dispatchers may also assist walk-in citizens with reports and other requests; testify in court; maintain various logs; process warrants and court dispositions; and participate in community outreach and education programs. MINIMUM QUALIFICATIONS Education and Experience Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade. One (1) year of general clerical involving frequent public contact, preferably in a law enforcement setting. Licenses and Certifications Possession of, or ability to obtain, a valid Public Safety Dispatcher Basic Certificate issued by the California State Commission on Peace Officer Standards and Training (P.O.S.T.). Benefits The City offers an excellent benefit package consisting of: Health Insurance: City contribution up to $2,655 per month towards a Cafeteria Plan which can be used to purchase medical insurance and participate in a flexible spending account for health care and/or child care reimbursement Dental: City-paid coverage for employee and dependents Vision: City-paid coverage for employee and dependents Vacation: 88 - 176 hours of vacation leave accrual each year, depending on length of service Sick Leave: 96 hours of sick leave accrued each year Holidays: 11 official holidays; 34 hours of floating holiday time per year; 8 “Day of Reflection” hours per year in recognition of holidays of individual and community importance Retirement: CalPERS: For classic members 2.0% @ 60 formula. For all others, 2.0% @ 62 formula Deferred Compensation: Voluntary participation in City Plans. Life Insurance: City-paid policy equal to 1.5 times regular annual wage Long Term Disability: City-paid coverage Educational leave and tuition reimbursement A City-paid Caltrain GoPass. The Menlo Park campus is centrally located within walking distance from Caltrain and downtown Menlo Park. A City-paid BayPass. This pilot program offers employees unlimited travel in 2024 for both work and personal trips on 25 Bay Area transit agencies that use the Clipper card. A transportation allowance program provides employees with $1.50 per day when they walk, bicycle or carpool to work at least once per week. Employees are provided with access to an on-site gym at no cost For additional benefit information, visit www.menlopark.gov and review the City of Menlo Park and SEIU Memorandum of Understanding. Special Instructions Please attach a typing certificate showing a typing speed of at least 40 words per minute, dated within the last three (3) months. If you possess a P.O.S.T. Certificate, please attach it to your application. If you wish to attach other documents, you must upload them all as one attachment no more than 2MB in size. IMPORTANT: Please be sure to fill out the required City application completely, including all relevant work experience. Applications with “See Resume” as a substitution for the work experience description and/or unclear past employment information will not be considered. Applications will be screened according to the qualifications outlined in this announcement. Not all applications which may meet the minimum requirements will proceed to the next phase of the recruitment process. The most qualified candidates will be invited to an Oral Board Panel examination. The first Oral Board Panel Examination is scheduled for Wednesday, October 25, 2023. All applicants will be notified by email as to whether or not they are invited to participate further in the selection process. An Eligible List will be established as a result of this examination process and will be valid for a period of six (6) months. The list may be extended up to a maximum of two (2) years. The hiring department will review the Eligible List to determine which candidates will be invited to the department selection process. The City of Menlo Park is an Equal Opportunity Employer. It is the policy of the City of Menlo Park not to discriminate against all qualified applicants or employees. We will make reasonable efforts in the selection process to accommodate persons with disabilities. Please contact Human Resources at (650) 330-6670 or jobs@menlopark.gov prior to the closing date for accommodation requests. Before receiving a conditional offer of employment, the candidate will be required to successfully complete a reference check, criminal conviction history questionnaire and fingerprinting. Upon receiving a conditional offer of employment, the applicant will be required to submit to a psychological evaluation and pre-employment medical examination which will include a drug screening. Applicants must be successful in all phases of the selection process to be considered for this position. In accordance with the Immigration Reform and Control Act, all potential employees are required to provide proof of U.S. Citizenship or authorization to work in the United States. The City will not sponsor applicants for work visas. Closing Date/Time: Continuous
Kitsap County, WA
Port Orchard, Washington, United States
OVERVIEW Do what you love while serving the community where you live! We offer great benefits, including medical, dental, and a pension. Join our dedicated team of professionals to serve the citizens of Kitsap. If you believe all youth can succeed if provided the right life skills and supportive relationships, this is the career for you! As a Juvenile Detention Officer, you will help teach how to overcome obstacles; reenter communities; participate in pro-social activities and reduce the likelihood of re-offending. Our team is committed to providing comprehensive , effective, and individualized services to each youth and their families. We pride ourselves in providing a safe, supportive , professional, and caring environment for our teammates and the youth we serve . We are seek ing teammates that share that common vision and want to make a difference. We are currently seeking Juvenile Detention Officer s to join our tea m. Interacting with youth in th e Kitsap County Juvenile Detention Facility , your focus will be managing behavior using the least restrictive means; coaching and using conflict resolution skills to teach and promote pro-social behavior; disciplining when appropriate in accordance with well-defined procedures . A successful candidate m ust have experience and/or the desire to work with youth and must have the ability to set appropriate boundaries . To learn more about Kitsap County and Juvenile and Family Court Services please visit our website at: https://spf.kitsapgov.com/juv/Pages/default.aspx To learn more about Washington State Criminal Justice Training Commission and the Academy please visit their website at: https://fortress.wa.gov/cjtc/www/index.php?option=com_content&view=article&id=408&Itemid=262 QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Required Education and Experience High School diploma or GED; AND Must be at least 21 years of age. Preferred Education, Experience or Other Qualifications At least one year working with youth One year of college level coursework in the area of corrections, law enforcement, law and justice, police science or social services related to correctional rehabilitation from a college or university accredited by an agency recognized by the US Department of Education. Experience working in therapeutic detention, residential treatment, or closely related field Required Licenses, Certificates, Examinations/Tests and Other Requirements Please note : The incumbent is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements. Prior to employment the successful candidate must : Submit a copy of their State employment driving record abstract to verify their eligibility to drive for Kitsap County. Pass a comprehensive background investigation/criminal background check which includes fingerprinting through law enforcement agencies. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, in a multi-phase testing process. These tests include polygraph, psychological exam, and a pre-employment physical. Within 30 days after employment the successful candidate must : Complete Bloodborne/Airborne Pathogens training and receive Hepatitis B vaccine or sign a waiver. Complete a Tuberculosis Test (and yearly thereafter). Possess and submit a copy of a valid and current CPR/First Aid Certificate. Within one year after employment the successful candidate must: Complete the Washington State Criminal Justice Training Commission Academy Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment.The successful incumbent must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 1: Driver operates County-owned vehicle. Criminal Conviction Standards: The successful incumbent will or may have unsupervised access to children under 18 years of age, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which includes fingerprinting. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) Positions in this class typically require : The duties in this position are performed in a secured 24 hours/day, 7 day/week juvenile detention facility, occasionally escorting detainees to court or to appointments. Occasionally work will be performed in an office setting. Employees in this department are considered essential employees and must report to work regardless of inclement weather or other conditions. Driving a vehicle and exposure to the hazards associated with all weather conditions and traffic will be occasionally required. Must have sufficient strength and flexibility for activities involving running, jumping, balancing, climbing, crawling, kneeling, bending, stooping, twisting, crouching, reaching, lifting, carrying, dragging, throwing, pushing/pulling in order to physically subdue and restrain detainees in a variety of volatile, possibly dangerous situations. Adequate vision to observe the behavior of detainees and assess the safety and security of the facility. Adequate hearing to monitor all radio communications for safety and security of the facility, workers, and incarcerated youth. Repetitive motions when manually completing required logs/reports. Speaking/talking when communicating with juvenile detainees. Exertion of force of up to 50 pounds occasionally, and/or up to 20 pounds frequently and/or 10 pounds constantly to move objects. Incumbents may be : Subject to exposure to physical hazards such as: restricted work areas or blood and body fluids requiring the use of safe biohazard and blood borne pathogen prevention methods. Exposed to potentially violent or hostile individuals in volatile and dangerous situations within the facility which require sufficient strength and flexibility to physically restrain a juvenile weighing over 100 pounds. ILLUSTRATIVE EXAMPLE OF DUTIES (Any one position may not include all of the duties listed nor do the listed examples include all tasks which may be found in positions of this class.) Essential Job Functions : Maintain safety of the pod on assigned shift; assure security procedures are followed; screen approved visitors. Provide supportive encouragement and guidance to youth, utilizing opportunities afforded during direct supervision of pod assignments, and offer instruction, advice and assistance. Assist juveniles in cultivating appropriate social, behavioral, and interpersonal skills and attitudes useful in community living; lead recreational activities and give instruction in games. Monitor activities of daily living of juveniles; search quarters and new admissions for contraband and hazardous items; escort juveniles to areas of the building. Utilize ACCESS, JIS/JCS, and ODYSSEY to create records of admission and release from detention. Utilize web-based case management system (Rite Track) for each juvenile admitted to the facility; maintain shift records of activities of juveniles in the web-based case management system. Observe and record behavior; physically control disturbed juveniles; respond to emergency situations; make regular security checks on rooms and facilities; discipline juveniles for rule infraction. Maintain orderly appearance of assigned area; launder clothing and bedding utilizing hazardous waste protocol if needed; dispense health and grooming items. Assist the arresting law enforcement officer or intake officer in admitting or releasing juveniles from the facility. Collect data on juveniles to compile social history; provide data for use in diagnosis and Court reports; participate with the supervisor in preparing diagnostic/behavioral reports. Central control and lead post pod position includes responsibility for all internal movement, control and security; monitoring of all two-way radio communications and all camera and security systems. Respond to inquiries within scope of knowledge or transfer inquiries to supervisor. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. Classified as eligible for overtime under the Fair Labor Standards Act (FLSA) Covered under a collective bargaining agreement with the Juvenile Detention Officer's Guild. Guild membership is optional. Employees choosing to join the Guild will pay dues through payroll deduction. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill current openings for full-time and on-call positions, and may be used to fill future openings for up to six (6) months. Work hours will vary, depending on assigned shift. If you are having technical difficulties, creating, accessing or completing your application, please call NEOGOV toll-free at (855) 525-5627 or email support@neogov.com. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PSERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. Union Membership This position is covered under Juvenile Detention Officers Guildcollective bargaining agreement. To view the bargaining agreement please visit our website: https://www.kitsapgov.com/hr/Pages/Collective-Bargaining-Agreements.aspx NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx Closing Date/Time: 5/19/2024 12:00 AM Pacific
Apr 30, 2024
Full Time
OVERVIEW Do what you love while serving the community where you live! We offer great benefits, including medical, dental, and a pension. Join our dedicated team of professionals to serve the citizens of Kitsap. If you believe all youth can succeed if provided the right life skills and supportive relationships, this is the career for you! As a Juvenile Detention Officer, you will help teach how to overcome obstacles; reenter communities; participate in pro-social activities and reduce the likelihood of re-offending. Our team is committed to providing comprehensive , effective, and individualized services to each youth and their families. We pride ourselves in providing a safe, supportive , professional, and caring environment for our teammates and the youth we serve . We are seek ing teammates that share that common vision and want to make a difference. We are currently seeking Juvenile Detention Officer s to join our tea m. Interacting with youth in th e Kitsap County Juvenile Detention Facility , your focus will be managing behavior using the least restrictive means; coaching and using conflict resolution skills to teach and promote pro-social behavior; disciplining when appropriate in accordance with well-defined procedures . A successful candidate m ust have experience and/or the desire to work with youth and must have the ability to set appropriate boundaries . To learn more about Kitsap County and Juvenile and Family Court Services please visit our website at: https://spf.kitsapgov.com/juv/Pages/default.aspx To learn more about Washington State Criminal Justice Training Commission and the Academy please visit their website at: https://fortress.wa.gov/cjtc/www/index.php?option=com_content&view=article&id=408&Itemid=262 QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Required Education and Experience High School diploma or GED; AND Must be at least 21 years of age. Preferred Education, Experience or Other Qualifications At least one year working with youth One year of college level coursework in the area of corrections, law enforcement, law and justice, police science or social services related to correctional rehabilitation from a college or university accredited by an agency recognized by the US Department of Education. Experience working in therapeutic detention, residential treatment, or closely related field Required Licenses, Certificates, Examinations/Tests and Other Requirements Please note : The incumbent is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements. Prior to employment the successful candidate must : Submit a copy of their State employment driving record abstract to verify their eligibility to drive for Kitsap County. Pass a comprehensive background investigation/criminal background check which includes fingerprinting through law enforcement agencies. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, in a multi-phase testing process. These tests include polygraph, psychological exam, and a pre-employment physical. Within 30 days after employment the successful candidate must : Complete Bloodborne/Airborne Pathogens training and receive Hepatitis B vaccine or sign a waiver. Complete a Tuberculosis Test (and yearly thereafter). Possess and submit a copy of a valid and current CPR/First Aid Certificate. Within one year after employment the successful candidate must: Complete the Washington State Criminal Justice Training Commission Academy Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment.The successful incumbent must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as: Category 1: Driver operates County-owned vehicle. Criminal Conviction Standards: The successful incumbent will or may have unsupervised access to children under 18 years of age, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which includes fingerprinting. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) Positions in this class typically require : The duties in this position are performed in a secured 24 hours/day, 7 day/week juvenile detention facility, occasionally escorting detainees to court or to appointments. Occasionally work will be performed in an office setting. Employees in this department are considered essential employees and must report to work regardless of inclement weather or other conditions. Driving a vehicle and exposure to the hazards associated with all weather conditions and traffic will be occasionally required. Must have sufficient strength and flexibility for activities involving running, jumping, balancing, climbing, crawling, kneeling, bending, stooping, twisting, crouching, reaching, lifting, carrying, dragging, throwing, pushing/pulling in order to physically subdue and restrain detainees in a variety of volatile, possibly dangerous situations. Adequate vision to observe the behavior of detainees and assess the safety and security of the facility. Adequate hearing to monitor all radio communications for safety and security of the facility, workers, and incarcerated youth. Repetitive motions when manually completing required logs/reports. Speaking/talking when communicating with juvenile detainees. Exertion of force of up to 50 pounds occasionally, and/or up to 20 pounds frequently and/or 10 pounds constantly to move objects. Incumbents may be : Subject to exposure to physical hazards such as: restricted work areas or blood and body fluids requiring the use of safe biohazard and blood borne pathogen prevention methods. Exposed to potentially violent or hostile individuals in volatile and dangerous situations within the facility which require sufficient strength and flexibility to physically restrain a juvenile weighing over 100 pounds. ILLUSTRATIVE EXAMPLE OF DUTIES (Any one position may not include all of the duties listed nor do the listed examples include all tasks which may be found in positions of this class.) Essential Job Functions : Maintain safety of the pod on assigned shift; assure security procedures are followed; screen approved visitors. Provide supportive encouragement and guidance to youth, utilizing opportunities afforded during direct supervision of pod assignments, and offer instruction, advice and assistance. Assist juveniles in cultivating appropriate social, behavioral, and interpersonal skills and attitudes useful in community living; lead recreational activities and give instruction in games. Monitor activities of daily living of juveniles; search quarters and new admissions for contraband and hazardous items; escort juveniles to areas of the building. Utilize ACCESS, JIS/JCS, and ODYSSEY to create records of admission and release from detention. Utilize web-based case management system (Rite Track) for each juvenile admitted to the facility; maintain shift records of activities of juveniles in the web-based case management system. Observe and record behavior; physically control disturbed juveniles; respond to emergency situations; make regular security checks on rooms and facilities; discipline juveniles for rule infraction. Maintain orderly appearance of assigned area; launder clothing and bedding utilizing hazardous waste protocol if needed; dispense health and grooming items. Assist the arresting law enforcement officer or intake officer in admitting or releasing juveniles from the facility. Collect data on juveniles to compile social history; provide data for use in diagnosis and Court reports; participate with the supervisor in preparing diagnostic/behavioral reports. Central control and lead post pod position includes responsibility for all internal movement, control and security; monitoring of all two-way radio communications and all camera and security systems. Respond to inquiries within scope of knowledge or transfer inquiries to supervisor. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. Classified as eligible for overtime under the Fair Labor Standards Act (FLSA) Covered under a collective bargaining agreement with the Juvenile Detention Officer's Guild. Guild membership is optional. Employees choosing to join the Guild will pay dues through payroll deduction. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill current openings for full-time and on-call positions, and may be used to fill future openings for up to six (6) months. Work hours will vary, depending on assigned shift. If you are having technical difficulties, creating, accessing or completing your application, please call NEOGOV toll-free at (855) 525-5627 or email support@neogov.com. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PSERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. Union Membership This position is covered under Juvenile Detention Officers Guildcollective bargaining agreement. To view the bargaining agreement please visit our website: https://www.kitsapgov.com/hr/Pages/Collective-Bargaining-Agreements.aspx NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx Closing Date/Time: 5/19/2024 12:00 AM Pacific