CITY OF FOSTER CITY
Foster City, CA, United States
The Foster City Police Department is seeking a dedicated and highly skilled individual to join our team as an Entry Level or Lateral Police Fire Dispatcher. Under general supervision, receives police and emergency calls and dispatches police units following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties including record keeping, typing, and filing; and performs related work as required. This journey-level non-sworn classification is responsible for independently performing the full range of receiving and dispatching emergency call duties in support of the Police Department. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Police Dispatch Supervisor in that the latter is the serves as the first level supervisor within the Dispatch Bureau. EDUCATION AND EXPERIENCE: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade and one (1) year of experience working with radio and computer equipment in the field of law enforcement, fire, or medical dispatching. Licenses and Certifications: Possession of a valid California Driver’s License Possess a POST Dispatcher test certificate with a passing score of 55 and higher and meet updated training requirements as per POST guidelines. Lateral dispatchers do not need to send a copy of the POST certificate but must have experience as a public safety dispatcher. Job Description URL: https://www.fostercity.org/hr/page/police-dispatcher Ideal Candidate The ideal candidate will possess a strong work ethic and the aptitude to take initiative, including the ability to illicit information from irate customers. Excellent customer service skills and being a team player are also traits the ideal candidate should demonstrate. Special Instructions Please upload your Dispatcher Certificate with a passing T-score of 55 or above to your application. Closing Date/Time: Until filled
Mar 08, 2024
Full Time
The Foster City Police Department is seeking a dedicated and highly skilled individual to join our team as an Entry Level or Lateral Police Fire Dispatcher. Under general supervision, receives police and emergency calls and dispatches police units following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties including record keeping, typing, and filing; and performs related work as required. This journey-level non-sworn classification is responsible for independently performing the full range of receiving and dispatching emergency call duties in support of the Police Department. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Police Dispatch Supervisor in that the latter is the serves as the first level supervisor within the Dispatch Bureau. EDUCATION AND EXPERIENCE: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade and one (1) year of experience working with radio and computer equipment in the field of law enforcement, fire, or medical dispatching. Licenses and Certifications: Possession of a valid California Driver’s License Possess a POST Dispatcher test certificate with a passing score of 55 and higher and meet updated training requirements as per POST guidelines. Lateral dispatchers do not need to send a copy of the POST certificate but must have experience as a public safety dispatcher. Job Description URL: https://www.fostercity.org/hr/page/police-dispatcher Ideal Candidate The ideal candidate will possess a strong work ethic and the aptitude to take initiative, including the ability to illicit information from irate customers. Excellent customer service skills and being a team player are also traits the ideal candidate should demonstrate. Special Instructions Please upload your Dispatcher Certificate with a passing T-score of 55 or above to your application. Closing Date/Time: Until filled
City of Tustin, CA
Tustin, California, United States
Description NOW OFFERING A HIRING INCENTIVE OF UP TO $15,000 CLICK HERE FOR DETAILS. The City of Tustin Police Department is currently seeking applicants for lateral Police Communications Officer I/II (may be filled at either level depending on qualifications). This recruitment is open to candidates who have worked as a 911 dispatcher within the last two (2) years. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate (Police Communications Officer I) or general (Police Communications Officer II) supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Police Communications Officer I: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must have worked as a 911 dispatcher within the last two (2) years. Police Communications Officer II: Graduation from high school; and two (2) years of experience as a public safety dispatcher using a West Covina Computer-Aided Dispatch (CAD) system. Must have worked as a 911 dispatcher within the last two (2) years. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description NOW OFFERING A HIRING INCENTIVE OF UP TO $15,000 CLICK HERE FOR DETAILS. The City of Tustin Police Department is currently seeking applicants for lateral Police Communications Officer I/II (may be filled at either level depending on qualifications). This recruitment is open to candidates who have worked as a 911 dispatcher within the last two (2) years. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate (Police Communications Officer I) or general (Police Communications Officer II) supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Police Communications Officer I: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must have worked as a 911 dispatcher within the last two (2) years. Police Communications Officer II: Graduation from high school; and two (2) years of experience as a public safety dispatcher using a West Covina Computer-Aided Dispatch (CAD) system. Must have worked as a 911 dispatcher within the last two (2) years. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
City of Tustin, CA
Tustin, California, United States
Description The City of Tustin Police Department is currently seeking applicants for Police Communications Officer I. Candidates must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required within one (1) year of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. Typing Certification Requirements This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The City of Tustin Police Department is currently seeking applicants for Police Communications Officer I. Candidates must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. Supervision Received and Exercised Receives moderate supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. Selection Process Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must currently be enrolled in a POST Public Safety Dispatcher Academy or have graduated from one in the last 6 months. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required within one (1) year of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. Typing Certification Requirements This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Position posted until filled General Description and Classification Standards This position falls under the Atlanta Police Department’s Real Time Crime Center (RTCC). In summary, Real Time Crime Center Intelligence Analysts support provide lifesaving information to first responders in the form of video feeds, license plate reader information, and other integrated data sources. RTCC Intelligence Analysts will also analyze and provide investigators with video searches and data retrieval for all types of criminal investigations. Essential Duties & Responsibilities These are typical responsibilities for these positions and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Lead a team of RTCC Analysts including coordination of training, scheduling, task delegation, and other administrative functions First line supervisory functions including ensuring staff follow department procedures and federal/state/municipal law Collect productivity statistics on a daily basis and produce weekly reports for the RTCC Operations Commander Coordinate efforts of supervised shifts with directives from the RTCC Operations Commander Monitor team workload and act as a point of contact for requests within the Police Department Manages the collection of criminal intelligence data for entry into information storage and retrieval systems Monitor RTCC software suite for automatically generated alerts and respond if needed Monitor police dispatch frequencies and offer assistance as issues arise Complete incident reports and after-action reports as needed Familiarity with the layout video surveillance grid and be aware of the threats and challenges various precincts are facing. Understand emergency procedures and evacuation procedures for multiple public venues. Identify suspicious criminal activity and assist in effective response Operate and monitor internal and external surveillance cameras and state of the art surveillance program Ensure all components of the Real Time Crime Center surveillance equipment are operating according to expected standards and protocols and report issues as needed. Effectively maneuver multiple surveillance cameras to obtain a better understanding of a situation, document events, and assist with investigation regarding suspicious activity, property damage, acts of violence, etc. Work closely with sworn law enforcement Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, administrative material and database information. Leadership Provided Will work under supervision of the RTCC Operations Commander, communicating on a regular basis by e-mail and telephone along with participating in weekly meetings. May act as a training lead for other Analysts when a new employee is assigned to the unit. Supervisor is expected to perform basic Analyst functions as the need arises. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills and abilities required to perform the job successfully. It is not an exhaustive list. Must demonstrate good leadership and team-building skills Must have strong interpersonal, communication, and organizational skills Must have the ability to effectively operate highly technical monitoring equipment as well as ability to manage information and technical security programs. Must have clear understanding of criminal offense elements and display ability to determine evidentiary or tactical value of data presented in the RTCC platform. Must have detail-oriented approach to gathering information and ability to think beyond simply the location of crime occurrence Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Must be able to work overtime as needed Must be able to maintain a calm, professional and courteous composure when dealing with unusual and stressful circumstances. Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player. Develop a system to identify, document and track potential threatening individuals, vehicles, and situations that could assist the Police Department in solving crimes. Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, administrative material and database information. Become familiar with Atlanta Police Department signals and codes used by Police Officers via the radio Be familiar with and comply with the Georgia Open Records Act Minimum Qualifications - Education and Experience Bachelor’s degree required with a preference for Criminal Justice or similar studies. Combination of training and experience may be considered in place of this requirement Five to ten years of practical experience reviewing video footage, data mining, and experience with multiple software programs in a work environment required. Must have experience performing investigative research, developing criminal history and statistical reports, operating a computer and applicable software. Must have prior experience in a supervisory role Certification through Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) within three months of hire. Ability to pass a post-offer/pre-employment background check and drug and alcohol screening. Licensures and Certifications Valid Driver’s License from State of Residency. Certification through Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) within six months of hire Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. NOTE: RTCC operates 24 hours a day, seven days a week. Shifts can be throughout the day albeit on a normal schedule. Analysts may be requested to work overtime hours or on their days off in special circumstances.
Mar 08, 2024
Full Time
Position posted until filled General Description and Classification Standards This position falls under the Atlanta Police Department’s Real Time Crime Center (RTCC). In summary, Real Time Crime Center Intelligence Analysts support provide lifesaving information to first responders in the form of video feeds, license plate reader information, and other integrated data sources. RTCC Intelligence Analysts will also analyze and provide investigators with video searches and data retrieval for all types of criminal investigations. Essential Duties & Responsibilities These are typical responsibilities for these positions and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Lead a team of RTCC Analysts including coordination of training, scheduling, task delegation, and other administrative functions First line supervisory functions including ensuring staff follow department procedures and federal/state/municipal law Collect productivity statistics on a daily basis and produce weekly reports for the RTCC Operations Commander Coordinate efforts of supervised shifts with directives from the RTCC Operations Commander Monitor team workload and act as a point of contact for requests within the Police Department Manages the collection of criminal intelligence data for entry into information storage and retrieval systems Monitor RTCC software suite for automatically generated alerts and respond if needed Monitor police dispatch frequencies and offer assistance as issues arise Complete incident reports and after-action reports as needed Familiarity with the layout video surveillance grid and be aware of the threats and challenges various precincts are facing. Understand emergency procedures and evacuation procedures for multiple public venues. Identify suspicious criminal activity and assist in effective response Operate and monitor internal and external surveillance cameras and state of the art surveillance program Ensure all components of the Real Time Crime Center surveillance equipment are operating according to expected standards and protocols and report issues as needed. Effectively maneuver multiple surveillance cameras to obtain a better understanding of a situation, document events, and assist with investigation regarding suspicious activity, property damage, acts of violence, etc. Work closely with sworn law enforcement Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, administrative material and database information. Leadership Provided Will work under supervision of the RTCC Operations Commander, communicating on a regular basis by e-mail and telephone along with participating in weekly meetings. May act as a training lead for other Analysts when a new employee is assigned to the unit. Supervisor is expected to perform basic Analyst functions as the need arises. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills and abilities required to perform the job successfully. It is not an exhaustive list. Must demonstrate good leadership and team-building skills Must have strong interpersonal, communication, and organizational skills Must have the ability to effectively operate highly technical monitoring equipment as well as ability to manage information and technical security programs. Must have clear understanding of criminal offense elements and display ability to determine evidentiary or tactical value of data presented in the RTCC platform. Must have detail-oriented approach to gathering information and ability to think beyond simply the location of crime occurrence Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Must be able to work overtime as needed Must be able to maintain a calm, professional and courteous composure when dealing with unusual and stressful circumstances. Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player. Develop a system to identify, document and track potential threatening individuals, vehicles, and situations that could assist the Police Department in solving crimes. Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, administrative material and database information. Become familiar with Atlanta Police Department signals and codes used by Police Officers via the radio Be familiar with and comply with the Georgia Open Records Act Minimum Qualifications - Education and Experience Bachelor’s degree required with a preference for Criminal Justice or similar studies. Combination of training and experience may be considered in place of this requirement Five to ten years of practical experience reviewing video footage, data mining, and experience with multiple software programs in a work environment required. Must have experience performing investigative research, developing criminal history and statistical reports, operating a computer and applicable software. Must have prior experience in a supervisory role Certification through Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) within three months of hire. Ability to pass a post-offer/pre-employment background check and drug and alcohol screening. Licensures and Certifications Valid Driver’s License from State of Residency. Certification through Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) within six months of hire Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. NOTE: RTCC operates 24 hours a day, seven days a week. Shifts can be throughout the day albeit on a normal schedule. Analysts may be requested to work overtime hours or on their days off in special circumstances.
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: 911 Communications Officer Salary Range: $50,000 - $71,288 Step 1: $50,000 Step 2: $51,500 Step 3: $53,045 Step 4: $54,636 Step 5: $56,275 Step 6: $57,964 Step 7: $63,266 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Certification Pay: Intermediate Certification Pay - $600 per year. Advanced Certification Pay - $960 per year. Master Certification Pay - $1,500 per year. Shift Differential Pay: $100 per month for any full-time (FTE) that works an overnight shift. Hiring Incentives: $3,000 sign on bonus. All paid within a 12-month period. Qualifications: High School Diploma or G.E.D., and two (2) years data entry or customer service representative experience; or equivalent combination of education and experience. Must obtain Texas Law Enforcement Dispatch Certification within six (6) months from date of employment. Preference may be given to applicants with current certifications. Must obtain Emergency Medical Dispatch, TCIC/NCIC, Positron 9-1-1 equipment, and TDD (Telecommunications Device for the Deaf) certifications. Must pass a pre-employment drug screening and/or post-offer hearing exam, psychological test, pass written comprehension/ suitability test, and pass background investigation and MVR check. The hiring process will also include a series of interviews, which must be successfully completed. May be required to possess State of Texas Drivers License. Under the direct supervision of the Communications Supervisor, responds to emergency and non-emergency calls and dispatches needed services or directs call to appropriate individual. EXAMPLES OF DUTIES Answers emergency and non-emergency telephone lines at the Police Station. Gathers information from callers including nature, severity, location and status of emergencies. Assesses need for response and dispatches services accordingly. Assists Police Officers and Fire/EMS Personnel by relaying information regarding calls for service. Documents and corrects 911 location premise errors in CAD (Computer Assisted Dispatch). Enters data and maintains CAD for alarm permits and cautionary information in alert files. Notifies appropriate entities related to problems or complaints under their jurisdiction. Answers Police Department administrative telephones and directs calls to requested or appropriate individual or department. Enters, maintains, updates and researches information into TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunication System) databases. Tests telephone and computer dispatch equipment at beginning of shift. Researches and responds to inquiries from other law enforcement agencies and departments. Completes data entry of police records and citations. Must be able to work any shift, as needed, including nights, weekends, and holidays, to meet the needs of the Department, with or without reasonable accommodation. Monitors several police, fire, and Town radio's as required. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential. ADDITIONAL QUALIFICATIONS Knowledge of police emergency response practices and procedures. Knowledge of TCIC/NCIC and TLETS/NLETS rules, regulations, and requirements. Knowledge of methods, practices and procedures for responding to and dispatching emergency services utilizing computer aided dispatch system. Knowledge of computers and related equipment, hardware and software for researching, retrieving, and maintaining a variety of informational and tracking databases. Knowledge of Town policies and procedures. Skill in effective oral and written communications. Skill in responding effectively and appropriately to emergency calls for assistance. Skill in accessing and maintaining multiple police databases simultaneously. Skill in resolving customer complaints and concerns. Skill in EMD procedures. ADDITIONAL DETAILS Environmental Factors and Conditions/Physical Requirements: Work is performed in a police department dispatch section environment. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to occasional bending, reaching, kneeling and lifting such as retrieving or replacing video or audio tapes, retrieving and replacing files and records. May be exposed to extended periods of sitting, viewing monitors and/or talking on the telephone or radio. May be exposed to prisoners, irate and hostile individuals, emergency situations, and a high stress environment. Equipment and Tools Utilized: Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, police radio, video monitors, dispatch console, multiple law enforcement center databases and TDD Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is not an employment agreement, contact agreement, or contract. Management has exclusive right to alter this job description at any time without notice.
Mar 15, 2024
Full Time
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: 911 Communications Officer Salary Range: $50,000 - $71,288 Step 1: $50,000 Step 2: $51,500 Step 3: $53,045 Step 4: $54,636 Step 5: $56,275 Step 6: $57,964 Step 7: $63,266 Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Certification Pay: Intermediate Certification Pay - $600 per year. Advanced Certification Pay - $960 per year. Master Certification Pay - $1,500 per year. Shift Differential Pay: $100 per month for any full-time (FTE) that works an overnight shift. Hiring Incentives: $3,000 sign on bonus. All paid within a 12-month period. Qualifications: High School Diploma or G.E.D., and two (2) years data entry or customer service representative experience; or equivalent combination of education and experience. Must obtain Texas Law Enforcement Dispatch Certification within six (6) months from date of employment. Preference may be given to applicants with current certifications. Must obtain Emergency Medical Dispatch, TCIC/NCIC, Positron 9-1-1 equipment, and TDD (Telecommunications Device for the Deaf) certifications. Must pass a pre-employment drug screening and/or post-offer hearing exam, psychological test, pass written comprehension/ suitability test, and pass background investigation and MVR check. The hiring process will also include a series of interviews, which must be successfully completed. May be required to possess State of Texas Drivers License. Under the direct supervision of the Communications Supervisor, responds to emergency and non-emergency calls and dispatches needed services or directs call to appropriate individual. EXAMPLES OF DUTIES Answers emergency and non-emergency telephone lines at the Police Station. Gathers information from callers including nature, severity, location and status of emergencies. Assesses need for response and dispatches services accordingly. Assists Police Officers and Fire/EMS Personnel by relaying information regarding calls for service. Documents and corrects 911 location premise errors in CAD (Computer Assisted Dispatch). Enters data and maintains CAD for alarm permits and cautionary information in alert files. Notifies appropriate entities related to problems or complaints under their jurisdiction. Answers Police Department administrative telephones and directs calls to requested or appropriate individual or department. Enters, maintains, updates and researches information into TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunication System) databases. Tests telephone and computer dispatch equipment at beginning of shift. Researches and responds to inquiries from other law enforcement agencies and departments. Completes data entry of police records and citations. Must be able to work any shift, as needed, including nights, weekends, and holidays, to meet the needs of the Department, with or without reasonable accommodation. Monitors several police, fire, and Town radio's as required. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential. ADDITIONAL QUALIFICATIONS Knowledge of police emergency response practices and procedures. Knowledge of TCIC/NCIC and TLETS/NLETS rules, regulations, and requirements. Knowledge of methods, practices and procedures for responding to and dispatching emergency services utilizing computer aided dispatch system. Knowledge of computers and related equipment, hardware and software for researching, retrieving, and maintaining a variety of informational and tracking databases. Knowledge of Town policies and procedures. Skill in effective oral and written communications. Skill in responding effectively and appropriately to emergency calls for assistance. Skill in accessing and maintaining multiple police databases simultaneously. Skill in resolving customer complaints and concerns. Skill in EMD procedures. ADDITIONAL DETAILS Environmental Factors and Conditions/Physical Requirements: Work is performed in a police department dispatch section environment. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to occasional bending, reaching, kneeling and lifting such as retrieving or replacing video or audio tapes, retrieving and replacing files and records. May be exposed to extended periods of sitting, viewing monitors and/or talking on the telephone or radio. May be exposed to prisoners, irate and hostile individuals, emergency situations, and a high stress environment. Equipment and Tools Utilized: Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, police radio, video monitors, dispatch console, multiple law enforcement center databases and TDD Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is not an employment agreement, contact agreement, or contract. Management has exclusive right to alter this job description at any time without notice.
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: Emergency Communications Supervisor (Dispatch). Hiring Range: Lateral Transfer Available Up to Step #7 - $78,791 - DOQ Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Certification Pay: Intermediate Certification Pay - $600 per year. Advanced Certification Pay - $960 per year. Master Certification Pay - $1,500 per year. Shift Differential pay of $100 per month for any full-time (FTE) that works an overnight shift. Hiring Incentives: $3,000 total hiring bonus paid out in the following: $500 paid upon hire. $1,000 paid upon completion of a successful initial probationary period. $1,500 paid upon completion of a successful 1 -year evaluation period. All paid within a 12-month period. Compensation Pay Plan QUALIFICATIONS High School Diploma or G.E.D and a minimum of eight (8) years public safety dispatch experience including three (3) years related supervisory experience. or Associate's Degree in a related field and four (4) years dispatch experience including two (2) years related supervisory experience. Must possess and maintain Texas Law Enforcement Dispatch Certification, TCIC/NCIC, NLETS/TLETS, Vesta 9-1-1 Equipment, and TTY certifications. Any combination of education, training, or experience equivalency will be considered. Under general supervision of the 9-1-1 Communications Manager, oversees and supervises the employees of the Communications Center. Monitors procedural adherence for responses to calls for Police, Fire or Emergency Medical Services (EMS). Supervises and assists assigned dispatcher staff. Will also provide administrative support to the police department as needed. EXAMPLES OF DUTIES Oversees and monitors dispatch responses, data entry, reports, citations, and alarm permits. Supervises assigned Dispatchers for the Communications Section. Researches, retrieves and analyzes statistical information from the Computer Assisted Dispatch, TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunications System) databases. Prepares audio tapes for the Criminal Investigation Division (CID). Assists with responding to and dispatching emergency services. Maintains, updates, backs up and provides disaster recovery procedures for Communications databases. Orders section supplies, equipment and maintenance as needed. Develops and monitors section's annual budget. Acts as police department custodian of records, and responsible for filling Public Information requests in accordance with Town and State guidelines. Must be able to work any shift, as needed, including nights, weekends, and holidays, to meet the needs of the Department, with or without reasonable accommodation. Other Important Duties: Must be available to work rotating shifts. Ensures proper monitoring and maintenance of Telecommunications Device for the Deaf (TDD). Researches and meets with equipment vendors to determine updates for communications systems software or other equipment. Travels to meetings, conferences and training. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential. ADDITIONAL QUALIFICATIONS Must pass a pre-employment drug screening and/or post-offer physical exam. Must possess State of Texas Driver's License. ADDITIONAL DETAILS Environmental Factors and Conditions/Physical Requirements: Work is performed in a police department dispatching section setting. May be required to work various shifts, including weekends and holidays to support dispatch operations. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to occasional bending, reaching, kneeling and lifting such as retrieving or replacing video or audio tapes, retrieving and replacing files and records. May be exposed to extended periods of sitting, viewing monitors and/or talking on the telephone or radio. May be exposed to prisoners, irate and hostile individuals, emergency situations, and a high stress environment. Equipment and Tools Utilized: Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, video equipment, tape recorders, and police radios. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
Mar 08, 2024
Full Time
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: Emergency Communications Supervisor (Dispatch). Hiring Range: Lateral Transfer Available Up to Step #7 - $78,791 - DOQ Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Certification Pay: Intermediate Certification Pay - $600 per year. Advanced Certification Pay - $960 per year. Master Certification Pay - $1,500 per year. Shift Differential pay of $100 per month for any full-time (FTE) that works an overnight shift. Hiring Incentives: $3,000 total hiring bonus paid out in the following: $500 paid upon hire. $1,000 paid upon completion of a successful initial probationary period. $1,500 paid upon completion of a successful 1 -year evaluation period. All paid within a 12-month period. Compensation Pay Plan QUALIFICATIONS High School Diploma or G.E.D and a minimum of eight (8) years public safety dispatch experience including three (3) years related supervisory experience. or Associate's Degree in a related field and four (4) years dispatch experience including two (2) years related supervisory experience. Must possess and maintain Texas Law Enforcement Dispatch Certification, TCIC/NCIC, NLETS/TLETS, Vesta 9-1-1 Equipment, and TTY certifications. Any combination of education, training, or experience equivalency will be considered. Under general supervision of the 9-1-1 Communications Manager, oversees and supervises the employees of the Communications Center. Monitors procedural adherence for responses to calls for Police, Fire or Emergency Medical Services (EMS). Supervises and assists assigned dispatcher staff. Will also provide administrative support to the police department as needed. EXAMPLES OF DUTIES Oversees and monitors dispatch responses, data entry, reports, citations, and alarm permits. Supervises assigned Dispatchers for the Communications Section. Researches, retrieves and analyzes statistical information from the Computer Assisted Dispatch, TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunications System) databases. Prepares audio tapes for the Criminal Investigation Division (CID). Assists with responding to and dispatching emergency services. Maintains, updates, backs up and provides disaster recovery procedures for Communications databases. Orders section supplies, equipment and maintenance as needed. Develops and monitors section's annual budget. Acts as police department custodian of records, and responsible for filling Public Information requests in accordance with Town and State guidelines. Must be able to work any shift, as needed, including nights, weekends, and holidays, to meet the needs of the Department, with or without reasonable accommodation. Other Important Duties: Must be available to work rotating shifts. Ensures proper monitoring and maintenance of Telecommunications Device for the Deaf (TDD). Researches and meets with equipment vendors to determine updates for communications systems software or other equipment. Travels to meetings, conferences and training. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential. ADDITIONAL QUALIFICATIONS Must pass a pre-employment drug screening and/or post-offer physical exam. Must possess State of Texas Driver's License. ADDITIONAL DETAILS Environmental Factors and Conditions/Physical Requirements: Work is performed in a police department dispatching section setting. May be required to work various shifts, including weekends and holidays to support dispatch operations. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to occasional bending, reaching, kneeling and lifting such as retrieving or replacing video or audio tapes, retrieving and replacing files and records. May be exposed to extended periods of sitting, viewing monitors and/or talking on the telephone or radio. May be exposed to prisoners, irate and hostile individuals, emergency situations, and a high stress environment. Equipment and Tools Utilized: Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, video equipment, tape recorders, and police radios. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Hourly Police Dispatcher (Police Dispatcher II) - University Police Department SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Appointment Type Temporary Time Base Hourly Work Schedule Schedule to be arranged by supervisor. Anticipated Hiring Range $36.68 Per Hour Position Summary The Police Dispatcher is a specialized classification within police departments which provides essential dispatch communications and records maintenance. Dispatchers are responsible for maintaining effective and efficient communications between campus law enforcement headquarters, campus police officers in the field, outside emergency and law enforcement agencies, and the public. Incumbents in this position receive, record and dispatch general and emergency information quickly, clearly, and accurately. Incumbents at this level typically have a higher degree of accountability for the dispatch and records functions. Their assignments typically involve providing lead work direction to other dispatchers and/or other public safety support staff and/or performing more complex and diverse functions in support of public safety programs. They often participate in the development of operational procedures and protocols related to dispatch functions. Typical nature of work assignments: Coordination of the dispatch and records functions including providing lead work direction of dispatch and other public safety support staff. Ensures adequate coverage at all times by assessing needs and setting work schedules, acting as shift coordinator, planning and assigning work, monitoring performance and training staff. Performance of more advanced dispatch work including developing and auditing procedures and protocols to enhance the operation of the communications and records center; documenting policies and operational protocols and procedures; ensuring police reports and records systems are maintained according to applicable laws and regulations; compiling operational and training manuals; preparing reports on communication center and related police activities; developing and delivering dispatch and related staff and community training programs; and may serve as Emergency Medical Dispatch Manager. Accountable for own work results and daily dispatch operations. Performs day-to-day work independently under general supervision. Work is supervised in terms of overall accomplishments. Work involves addressing a wide range of problems that requires judgment and some ingenuity to develop thorough and practical solutions. Position Information Dispatch Communications Answering and screening incoming calls to the police department which involve conversing with crime victims, witnesses, and members of the public to elicit and record pertinent information; operating police department and other emergency communications equipment to dispatch officers to calls for service, critical incidents and emergencies; entering and retrieving data for police reports, activity logs and criminal information; utilizing automated dispatch and law enforcement systems and databases to enter, research and retrieve information; operating the 911 telephone system and serving as the primary answer point; coordinating emergency responses including performing emergency dispatch duties; and referring citizens to appropriate resources such as counseling services, domestic violence support services or victim/witness assistance units. Record-keeping Utilizing dispatch and law enforcement systems and databases (both computerized and manual) to maintain department files and reports; entering, recording, researching and retrieving information; updating department warrant and due diligence information; filing police reports; preparing arrest folders, maintaining criminal history files and preparing packets for prosecutors; compiling and sending reports to appropriate agencies; ensuring records and files are maintained in accordance with applicable laws and regulations; and providing related clerical and/or administrative support to the department. Public Safety Support Providing support to other public safety and community service functions including parking and access services; maintaining records; monitoring security and fire alarm systems and coordinating responses; monitoring building access; assisting campus visitors; and vehicle checkout. Other duties as assigned Minimum Qualifications Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course and possess a P.O.S.T. Dispatcher Course Certificate. Incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, polygraph, physical and psychological examinations, and related requirements. Thorough knowledge of record keeping laws and regulations for police departments. Ability to provide lead work direction and train new staff. Ability to handle multiple priorities and manage multiple situations while under duress. Ability to analyze and address operational and procedural problems and recommend solutions. May be required to complete more advanced training. Preferred Qualifications Ability to remain calm, act quickly and use good judgment in emergencies. Ability to establish and maintain effective working relationships with co-workers and campus community. Ability to interact courteously with all contacts. Core Competencies - embody the following competencies Bias toward collaboration and teamwork. Effective communication skills across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Required/License/Certification Must possess a valid California Driver’s License. Position requires the use of state vehicle to attend events and visit off campus locations during work hours. Possession of Police Officers Standards and Training (P.O.S.T.) Dispatcher Course Certificate. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Environmental/Physical/Special The dispatch position is primarily an indoor operation. Incumbent will remain near, or in the dispatch console at all times. Must be willing to work any shift assigned, may work holidays, weekends, and nights. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jun 24 2022 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Hourly Police Dispatcher (Police Dispatcher II) - University Police Department SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Appointment Type Temporary Time Base Hourly Work Schedule Schedule to be arranged by supervisor. Anticipated Hiring Range $36.68 Per Hour Position Summary The Police Dispatcher is a specialized classification within police departments which provides essential dispatch communications and records maintenance. Dispatchers are responsible for maintaining effective and efficient communications between campus law enforcement headquarters, campus police officers in the field, outside emergency and law enforcement agencies, and the public. Incumbents in this position receive, record and dispatch general and emergency information quickly, clearly, and accurately. Incumbents at this level typically have a higher degree of accountability for the dispatch and records functions. Their assignments typically involve providing lead work direction to other dispatchers and/or other public safety support staff and/or performing more complex and diverse functions in support of public safety programs. They often participate in the development of operational procedures and protocols related to dispatch functions. Typical nature of work assignments: Coordination of the dispatch and records functions including providing lead work direction of dispatch and other public safety support staff. Ensures adequate coverage at all times by assessing needs and setting work schedules, acting as shift coordinator, planning and assigning work, monitoring performance and training staff. Performance of more advanced dispatch work including developing and auditing procedures and protocols to enhance the operation of the communications and records center; documenting policies and operational protocols and procedures; ensuring police reports and records systems are maintained according to applicable laws and regulations; compiling operational and training manuals; preparing reports on communication center and related police activities; developing and delivering dispatch and related staff and community training programs; and may serve as Emergency Medical Dispatch Manager. Accountable for own work results and daily dispatch operations. Performs day-to-day work independently under general supervision. Work is supervised in terms of overall accomplishments. Work involves addressing a wide range of problems that requires judgment and some ingenuity to develop thorough and practical solutions. Position Information Dispatch Communications Answering and screening incoming calls to the police department which involve conversing with crime victims, witnesses, and members of the public to elicit and record pertinent information; operating police department and other emergency communications equipment to dispatch officers to calls for service, critical incidents and emergencies; entering and retrieving data for police reports, activity logs and criminal information; utilizing automated dispatch and law enforcement systems and databases to enter, research and retrieve information; operating the 911 telephone system and serving as the primary answer point; coordinating emergency responses including performing emergency dispatch duties; and referring citizens to appropriate resources such as counseling services, domestic violence support services or victim/witness assistance units. Record-keeping Utilizing dispatch and law enforcement systems and databases (both computerized and manual) to maintain department files and reports; entering, recording, researching and retrieving information; updating department warrant and due diligence information; filing police reports; preparing arrest folders, maintaining criminal history files and preparing packets for prosecutors; compiling and sending reports to appropriate agencies; ensuring records and files are maintained in accordance with applicable laws and regulations; and providing related clerical and/or administrative support to the department. Public Safety Support Providing support to other public safety and community service functions including parking and access services; maintaining records; monitoring security and fire alarm systems and coordinating responses; monitoring building access; assisting campus visitors; and vehicle checkout. Other duties as assigned Minimum Qualifications Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course and possess a P.O.S.T. Dispatcher Course Certificate. Incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, polygraph, physical and psychological examinations, and related requirements. Thorough knowledge of record keeping laws and regulations for police departments. Ability to provide lead work direction and train new staff. Ability to handle multiple priorities and manage multiple situations while under duress. Ability to analyze and address operational and procedural problems and recommend solutions. May be required to complete more advanced training. Preferred Qualifications Ability to remain calm, act quickly and use good judgment in emergencies. Ability to establish and maintain effective working relationships with co-workers and campus community. Ability to interact courteously with all contacts. Core Competencies - embody the following competencies Bias toward collaboration and teamwork. Effective communication skills across a variety of venues. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Required/License/Certification Must possess a valid California Driver’s License. Position requires the use of state vehicle to attend events and visit off campus locations during work hours. Possession of Police Officers Standards and Training (P.O.S.T.) Dispatcher Course Certificate. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Environmental/Physical/Special The dispatch position is primarily an indoor operation. Incumbent will remain near, or in the dispatch console at all times. Must be willing to work any shift assigned, may work holidays, weekends, and nights. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jun 24 2022 Pacific Daylight Time Applications close: Closing Date/Time:
TEXAS PARKS AND WILDLIFE
Austin, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Police Communications Operator I-VII Army 15P Police Communications Operator I-VII Navy OS Police Communications Operator I-VII Coast Guard OS, OSS Police Communications Operator I-VII Marine Corps 0621, 0627, 2623 Police Communications Operator I-VII Air Force 1C3X1, 1C5X1, 1Z2X1, 1Z3X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kameron Moncus, (512) 968-1552 PHYSICAL WORK ADDRESS: Law Enforcement Communications, 5805 N Lamar Blvd, Building B, Austin, TX 78752 GENERAL DESCRIPTION : Under the direction of the Communications Supervisor, this position is responsible for police and emergency management communications work as a licensed first responder, including, performing and coordinating radio and telephone communications by following Standard Operational Procedures (SOP) to provide assistance to callers. Responding to high-risk incidents involving the safety of the public or law enforcement. Serves as the primary contact for agency officers, other state, federal and local law enforcement agencies requesting assistance, information, or coordination. May be responsible for functioning as the Unit's Project Liaison for areas of expertise and special projects. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : PCO I-V: Graduation from High School or GED. Experience : PCO I: No experience required; PCO II: One year experience as a Police Communications Operator I: Experience in dispatch, telephone, police, and emergency management communications work; PCO III: Three years experience as a Police Communications Operator, of which one (1) must have been as a Police Communications Operator II; Experience in dispatch, telephone, police, and emergency management communications work. PCO IV: Four years experience as a Police Communications Operator, of which one (1) must have been as a Police Communications Operator III. PCO V: Eight years experience as a Police Communications Operator, of which four (4) must have been as a Police Communications Operator IV; Experience in dispatch, telephone, and emergency management communications work. Licensure : PCO I and II: Must possess a valid class "C" Texas driver's license; Must possess or be able to obtain, within six months of employment, a Texas A&M Engineering Extension Service (TEEX) Basic Telecommunicators Course and Crisis Communications certification; Must possess or be able to obtain, within one year of employment, an approved Department of Public Safety (DPS) NLETS/TLETS Basic Procedures course and a TCIC/NCIC Full Access course; Must have completed or be able to successfully pass, within one year of employment, the Texas Commission on Law Enforcement (TCOLE) State Telecommunicators examination; Must possess or be able to obtain, within one year of employment, a Texas Commission on Law Enforcement (TCOLE) Telecommunicator license. NOTE: Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications, and continuing education training. PCO III: Licensure of PCO I and II, PLUS: Must possess a Texas Commission on Law Enforcement (TCOLE) Intermediate Telecommunicator Proficiency Certification (120 hours) or higher; NOTE: Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications and continuing education training. PCO IV: Licensure of PCO I and II, PLUS: Must possess a Texas Commission on Law Enforcement (TCOLE) Advanced Telecommunicator Proficiency Certification (240 hours) or higher; NOTE: Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications and continuing education training. PCO V: Licensure of PCO I and II, PLUS: Must possess a Texas Commission on Law Enforcement (TCOLE) Master Telecommunicator Proficiency Certification (500 hours); NOTE: Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications and continuing education training. Geography : Must reside, or relocate to, within 50 air miles of duty station. Citizenship : Must be a citizen of the United States. Background : Applicants will be subjected to, and must successfully pass, a thorough and comprehensive background investigation. The applicant must be of good moral character and not have any of the following incidents in their criminal history: a conviction for any Felony or Class A Misdemeanor offense at any time. a conviction for any Class B Misdemeanor offense within 10 years prior to the date of application, which includes convictions for DWI (driving while intoxicated), DUID (driving under the influence of drugs) and BWI (boating while intoxicated) never have been convicted of any family violence offense currently on court-ordered community supervision, probation or parole for any criminal offense above the grade of Class C Misdemeanor. Must complete or have successfully completed/passed DPS/FBI Fingerprint return. Military Service : The applicant must not have been discharged from any military service under less than honorable conditions. Drug Use : The applicant may have no current illegal drug use and will be or must have been subjected to and successfully passed a drug screening procedure. Psychological Condition : The applicant must be or have been examined by a licensed psychologist and be declared to be in satisfactory psychological and emotional health prior to employment. Physical Condition : The applicant must be or have been examined by a licensed physician and be declared to be able to physically perform the essential duties of the position prior to employment. PREFERRED QUALIFICATIONS : Experience : Experience as a Police Communication Operator. Education : College coursework in Criminal Justice. Licensure : Current Texas Commission on Law Enforcement (TCOLE) Telecommunicator license, DPS; TCIC/NCIC Full Access and Interpol Certifications; Basic Telecommunication Proficiency Certification. KNOWLEDGE, SKILLS AND ABILITIES : PCO I: Knowledge of public safety communications rules and regulations pertaining to the operation of public safety communication equipment, and policies and procedures used in entering and retrieving appropriate information; Knowledge of Federal Communications Commission rules and regulations pertaining to the operation of public safety communications equipment; Knowledge of automated and manual information systems and of the procedures used in entering and retrieving information; Knowledge of local geography, such as roads, highways, cities, towns, terrain, and landmarks in the area of operation; PCO II-III-IV: Knowledge of PCO I, Plus: Knowledge of Texas Parks and Wildlife Department (TPWD) communications equipment regulations; Considerable knowledge of local geography, especially the roads, highways, cities, towns, terrain and landmarks in the area of operation; PCO V: Knowledge of PCO II-III-IV, Plus: Knowledge of local complex geography, such as roads, highways, cities, towns, terrain and landmarks in the area of operation; PCO I: Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in the operation of telecommunications equipment, computers, and office equipment; Skill in using standard office equipment; Skill in operating security equipment; Skill in providing quality customer service in a courteous and professional manner; PCO II: Skill of PCO I, Plus: Skill in using TPWD BRITS, LEC, OGTS, TLC and other department related computer systems; PCO III: Skill of PCO II, Plus: Skill in using TPWD Law Enforcement communications radio equipment; Skill in coordinating special projects within communication center; PCO IV: Skill of PCO III, Plus: Skill in effective communication with various callers to obtain complete information to determine urgency and need for response; Skill in preparing reports, logs, and correspondence that accurately documents law enforcement communication using appropriate agency policies and procedures; PCO V: Skill of PCO IV, Plus: Skill in the operation of telecommunications, computers and security equipment; PCO I: Ability to handle crisis situations; Ability to maintain and prepare logs and reports; Ability to multi-task and adjust to changing priorities; Ability to comprehend and execute written and verbal instructions; Ability to operate automated and manual information systems; Ability to operate multi-channel, two-way radio systems and telephone/switchboard; Ability to work under stressful conditions; Ability to react to emergency situations while maintaining composure; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to effectively use operations and reference manuals, maps and directories; Ability to work under close supervision, with minimal latitude for the sue of initiative and independent judgment; Ability to conduct work activities in accordance with TPWD safety program. PCO II: Ability of PCO I, Plus: Ability to prioritize calls, and to communicate effectively; Ability to adapt quickly to a variety of personalities and situations; Ability to tolerate and react to high stress situations and emergency situations while maintaining composure; Ability to work alone and independently on a regular basis; Ability to assist in training less tenured PCOs; Ability to analyze situations accurately, exercise proper judgment, establish priorities, and take appropriate action; Ability to determine caller's welfare from voice inflection and to anticipate need for assistance; Ability to effectively use operations and reference manuals, maps and directories; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; PCO III: Ability of PCO II, Plus: Ability to operate computer systems, speak clearly while performing multiple duties simultaneously; Ability to operate multi-channel, two-way radio systems and telephone/switchboard; Ability to effectively use operations and reference manuals, maps and directories; Ability to comprehend and process written and verbal directions; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to adapt quickly to a variety of personalities and situations; Ability to tolerate and react to high stress situations and emergency situations while maintaining composure; Ability to work alone and independently on a regular basis; Ability to assist in training less tenured staff; Ability to establish and operate temporary communications command sites during special assignments and/or disaster deployments; Ability to work under general supervision, with limited latitude for the use of initiative and independent judgement; PCO IV: Ability of PCO III, Plus: Ability to coordinate and lead others during crisis situations; Ability to maintain and prepare logs and reports; Ability to multi-task and adjust to changing priorities; Ability to determine caller's welfare from voice inflection and to anticipate need for assistance; Ability to operate computer systems, speak clearly while performing multiple duties simultaneously; Ability to adapt quickly to a variety of personalities and situations; Ability to tolerate and react to high stress situations and emergency situations while maintaining composure; Ability to work alone and independently on a regular basis; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; PCO V: Ability of PCO IV, Plus: Ability to work under limited supervision, with moderate latitude for the use of initiative and independent judgment. WORKING CONDITIONS : Must reside, or relocate to, within 50 air miles of duty station; Required to work 40 hours per week, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to work on holidays, weekends and hours other than 8:00 a.m. to 5:00 p.m. as necessary; Required to work overtime as necessary; Required to adjust to changing schedules; Required to work a permanent or rotating shift; Required to perform independent shift work often without breaks; Required to respond to on-call situations; Required to perform work in a confined work environment; Must be able to work during inclement and sometimes hazardous weather conditions; Required to pass a national fingerprint-based background check to maintain employment; May be required to operate a State vehicle; Required to travel 10% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 8, 2024, 11:59:00 PM
Mar 08, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Police Communications Operator I-VII Army 15P Police Communications Operator I-VII Navy OS Police Communications Operator I-VII Coast Guard OS, OSS Police Communications Operator I-VII Marine Corps 0621, 0627, 2623 Police Communications Operator I-VII Air Force 1C3X1, 1C5X1, 1Z2X1, 1Z3X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: Veteran- DD214 showing honorable discharge. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Kameron Moncus, (512) 968-1552 PHYSICAL WORK ADDRESS: Law Enforcement Communications, 5805 N Lamar Blvd, Building B, Austin, TX 78752 GENERAL DESCRIPTION : Under the direction of the Communications Supervisor, this position is responsible for police and emergency management communications work as a licensed first responder, including, performing and coordinating radio and telephone communications by following Standard Operational Procedures (SOP) to provide assistance to callers. Responding to high-risk incidents involving the safety of the public or law enforcement. Serves as the primary contact for agency officers, other state, federal and local law enforcement agencies requesting assistance, information, or coordination. May be responsible for functioning as the Unit's Project Liaison for areas of expertise and special projects. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS : Education : PCO I-V: Graduation from High School or GED. Experience : PCO I: No experience required; PCO II: One year experience as a Police Communications Operator I: Experience in dispatch, telephone, police, and emergency management communications work; PCO III: Three years experience as a Police Communications Operator, of which one (1) must have been as a Police Communications Operator II; Experience in dispatch, telephone, police, and emergency management communications work. PCO IV: Four years experience as a Police Communications Operator, of which one (1) must have been as a Police Communications Operator III. PCO V: Eight years experience as a Police Communications Operator, of which four (4) must have been as a Police Communications Operator IV; Experience in dispatch, telephone, and emergency management communications work. Licensure : PCO I and II: Must possess a valid class "C" Texas driver's license; Must possess or be able to obtain, within six months of employment, a Texas A&M Engineering Extension Service (TEEX) Basic Telecommunicators Course and Crisis Communications certification; Must possess or be able to obtain, within one year of employment, an approved Department of Public Safety (DPS) NLETS/TLETS Basic Procedures course and a TCIC/NCIC Full Access course; Must have completed or be able to successfully pass, within one year of employment, the Texas Commission on Law Enforcement (TCOLE) State Telecommunicators examination; Must possess or be able to obtain, within one year of employment, a Texas Commission on Law Enforcement (TCOLE) Telecommunicator license. NOTE: Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications, and continuing education training. PCO III: Licensure of PCO I and II, PLUS: Must possess a Texas Commission on Law Enforcement (TCOLE) Intermediate Telecommunicator Proficiency Certification (120 hours) or higher; NOTE: Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications and continuing education training. PCO IV: Licensure of PCO I and II, PLUS: Must possess a Texas Commission on Law Enforcement (TCOLE) Advanced Telecommunicator Proficiency Certification (240 hours) or higher; NOTE: Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications and continuing education training. PCO V: Licensure of PCO I and II, PLUS: Must possess a Texas Commission on Law Enforcement (TCOLE) Master Telecommunicator Proficiency Certification (500 hours); NOTE: Retention of position contingent upon passing examinations and obtaining and maintaining required licenses, certifications and continuing education training. Geography : Must reside, or relocate to, within 50 air miles of duty station. Citizenship : Must be a citizen of the United States. Background : Applicants will be subjected to, and must successfully pass, a thorough and comprehensive background investigation. The applicant must be of good moral character and not have any of the following incidents in their criminal history: a conviction for any Felony or Class A Misdemeanor offense at any time. a conviction for any Class B Misdemeanor offense within 10 years prior to the date of application, which includes convictions for DWI (driving while intoxicated), DUID (driving under the influence of drugs) and BWI (boating while intoxicated) never have been convicted of any family violence offense currently on court-ordered community supervision, probation or parole for any criminal offense above the grade of Class C Misdemeanor. Must complete or have successfully completed/passed DPS/FBI Fingerprint return. Military Service : The applicant must not have been discharged from any military service under less than honorable conditions. Drug Use : The applicant may have no current illegal drug use and will be or must have been subjected to and successfully passed a drug screening procedure. Psychological Condition : The applicant must be or have been examined by a licensed psychologist and be declared to be in satisfactory psychological and emotional health prior to employment. Physical Condition : The applicant must be or have been examined by a licensed physician and be declared to be able to physically perform the essential duties of the position prior to employment. PREFERRED QUALIFICATIONS : Experience : Experience as a Police Communication Operator. Education : College coursework in Criminal Justice. Licensure : Current Texas Commission on Law Enforcement (TCOLE) Telecommunicator license, DPS; TCIC/NCIC Full Access and Interpol Certifications; Basic Telecommunication Proficiency Certification. KNOWLEDGE, SKILLS AND ABILITIES : PCO I: Knowledge of public safety communications rules and regulations pertaining to the operation of public safety communication equipment, and policies and procedures used in entering and retrieving appropriate information; Knowledge of Federal Communications Commission rules and regulations pertaining to the operation of public safety communications equipment; Knowledge of automated and manual information systems and of the procedures used in entering and retrieving information; Knowledge of local geography, such as roads, highways, cities, towns, terrain, and landmarks in the area of operation; PCO II-III-IV: Knowledge of PCO I, Plus: Knowledge of Texas Parks and Wildlife Department (TPWD) communications equipment regulations; Considerable knowledge of local geography, especially the roads, highways, cities, towns, terrain and landmarks in the area of operation; PCO V: Knowledge of PCO II-III-IV, Plus: Knowledge of local complex geography, such as roads, highways, cities, towns, terrain and landmarks in the area of operation; PCO I: Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in the operation of telecommunications equipment, computers, and office equipment; Skill in using standard office equipment; Skill in operating security equipment; Skill in providing quality customer service in a courteous and professional manner; PCO II: Skill of PCO I, Plus: Skill in using TPWD BRITS, LEC, OGTS, TLC and other department related computer systems; PCO III: Skill of PCO II, Plus: Skill in using TPWD Law Enforcement communications radio equipment; Skill in coordinating special projects within communication center; PCO IV: Skill of PCO III, Plus: Skill in effective communication with various callers to obtain complete information to determine urgency and need for response; Skill in preparing reports, logs, and correspondence that accurately documents law enforcement communication using appropriate agency policies and procedures; PCO V: Skill of PCO IV, Plus: Skill in the operation of telecommunications, computers and security equipment; PCO I: Ability to handle crisis situations; Ability to maintain and prepare logs and reports; Ability to multi-task and adjust to changing priorities; Ability to comprehend and execute written and verbal instructions; Ability to operate automated and manual information systems; Ability to operate multi-channel, two-way radio systems and telephone/switchboard; Ability to work under stressful conditions; Ability to react to emergency situations while maintaining composure; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to effectively use operations and reference manuals, maps and directories; Ability to work under close supervision, with minimal latitude for the sue of initiative and independent judgment; Ability to conduct work activities in accordance with TPWD safety program. PCO II: Ability of PCO I, Plus: Ability to prioritize calls, and to communicate effectively; Ability to adapt quickly to a variety of personalities and situations; Ability to tolerate and react to high stress situations and emergency situations while maintaining composure; Ability to work alone and independently on a regular basis; Ability to assist in training less tenured PCOs; Ability to analyze situations accurately, exercise proper judgment, establish priorities, and take appropriate action; Ability to determine caller's welfare from voice inflection and to anticipate need for assistance; Ability to effectively use operations and reference manuals, maps and directories; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; PCO III: Ability of PCO II, Plus: Ability to operate computer systems, speak clearly while performing multiple duties simultaneously; Ability to operate multi-channel, two-way radio systems and telephone/switchboard; Ability to effectively use operations and reference manuals, maps and directories; Ability to comprehend and process written and verbal directions; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to adapt quickly to a variety of personalities and situations; Ability to tolerate and react to high stress situations and emergency situations while maintaining composure; Ability to work alone and independently on a regular basis; Ability to assist in training less tenured staff; Ability to establish and operate temporary communications command sites during special assignments and/or disaster deployments; Ability to work under general supervision, with limited latitude for the use of initiative and independent judgement; PCO IV: Ability of PCO III, Plus: Ability to coordinate and lead others during crisis situations; Ability to maintain and prepare logs and reports; Ability to multi-task and adjust to changing priorities; Ability to determine caller's welfare from voice inflection and to anticipate need for assistance; Ability to operate computer systems, speak clearly while performing multiple duties simultaneously; Ability to adapt quickly to a variety of personalities and situations; Ability to tolerate and react to high stress situations and emergency situations while maintaining composure; Ability to work alone and independently on a regular basis; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; PCO V: Ability of PCO IV, Plus: Ability to work under limited supervision, with moderate latitude for the use of initiative and independent judgment. WORKING CONDITIONS : Must reside, or relocate to, within 50 air miles of duty station; Required to work 40 hours per week, with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to work on holidays, weekends and hours other than 8:00 a.m. to 5:00 p.m. as necessary; Required to work overtime as necessary; Required to adjust to changing schedules; Required to work a permanent or rotating shift; Required to perform independent shift work often without breaks; Required to respond to on-call situations; Required to perform work in a confined work environment; Must be able to work during inclement and sometimes hazardous weather conditions; Required to pass a national fingerprint-based background check to maintain employment; May be required to operate a State vehicle; Required to travel 10% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 8, 2024, 11:59:00 PM
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Community Service Specialist Positions Available 1 Position Available SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Appointment Type This is a one-year probationary position. Time Base Part-Time (.50 FTE) Work Schedule Schedule to be arranged by supervisor. Anticipated Hiring Range $2,040.00 - $2,142.00 Per Month ($24,480.00 - $25,704.00.00 Annually) Salary is commensurate with experience. Position Summary The Community Service Specialist serves as a visible security presence on campus, and within its buildings as assigned, performs security services such as patrolling campus on foot, bike or vehicle to protect campus community and visitors, provides public safety support and assistance to campus police, enforces campus ordinances and parking regulations, and issues citations to violators. Incumbent also provides information to the University Police Department (UPD) regarding any unusual occurrences and/or activities on and around campus. Position Information Security Services: Patrol campus on foot, bike or vehicle to protect campus community and visitors from such hazards as fire, theft, vandalism, trespassing and other crimes. Assist in the enforcement of campus rules and regulations, report hazardous conditions, checking, opening and securing campus facilities, coordinating and testing campus alarm systems. Public Safety Support: Provide support and assistance to UPD by providing back-up dispatch support, managing property and evidence, maintaining records, providing training on crime prevention awareness, supporting drug identification programs, performing Live Scan and Ink Card fingerprinting, participating in emergency response teams and responding to emergency situations and taking incident/accident reports and responding to these situations, as needed. Parking Support: Enforce parking rules and regulations through issuing and selling parking permits, patrolling parking lots, and issuing citations for parking and other standing violations, as appropriate. Appear in court for parking related citations and directing vehicle and pedestrian traffic during peak hours, special events, and emergencies. Campus Community Support: Assist in the physical logistics for campus special events and emergencies. Provide general information and assistance to the public and provide escort and citizen assistance, as needed. Other duties as assigned Minimum Qualifications Entry into this classification requires high school level reading and writing abilities, and possession of a California Driver’s License. The nature of the duties may also require successful completion of a background check, physical and and/or the ability to attend Police Officers Standards & Training (POST) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential. A high school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications. • Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking. • Working knowledge of alarm and radio systems. • Ability to detect and respond appropriately to potential hazardous or crime situations. • Ability to observe and recall details and incidents. • Ability to act and resolve parking and traffic problems. • Ability to write standard incident reports in a clear and concise manner. • Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel. • Ability to handle sensitive situations with tact and confidentiality. Preferred Qualifications • At least 1 year of experience as a security officer. • Must be dependable, trustworthy and willing to respond to work on call if needed. • Keep uniform inspection ready: polished, clean, and neat. • Knowledge of campus operating and emergency procedures. Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective oral, written and nonverbal communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Environmental/Physical/Special Must be able to work indoors and/or outdoors and feel comfortable working in a police environment. May be required to work evenings and/or weekends depending on department staffing needs. Must be able to stand for long periods of time, walk for long periods of time, climb stairs, lift, open doors, and assist police officers as requested. Must be able to react to emergencies and be able to communicate effectively. Act as a first level mediator of disputes and be the eyes and ears for the UPD. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff and visitors/guests. Pre-Employment Requirements This position requires the successful completion of a background check. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Community Service Specialist Positions Available 1 Position Available SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Appointment Type This is a one-year probationary position. Time Base Part-Time (.50 FTE) Work Schedule Schedule to be arranged by supervisor. Anticipated Hiring Range $2,040.00 - $2,142.00 Per Month ($24,480.00 - $25,704.00.00 Annually) Salary is commensurate with experience. Position Summary The Community Service Specialist serves as a visible security presence on campus, and within its buildings as assigned, performs security services such as patrolling campus on foot, bike or vehicle to protect campus community and visitors, provides public safety support and assistance to campus police, enforces campus ordinances and parking regulations, and issues citations to violators. Incumbent also provides information to the University Police Department (UPD) regarding any unusual occurrences and/or activities on and around campus. Position Information Security Services: Patrol campus on foot, bike or vehicle to protect campus community and visitors from such hazards as fire, theft, vandalism, trespassing and other crimes. Assist in the enforcement of campus rules and regulations, report hazardous conditions, checking, opening and securing campus facilities, coordinating and testing campus alarm systems. Public Safety Support: Provide support and assistance to UPD by providing back-up dispatch support, managing property and evidence, maintaining records, providing training on crime prevention awareness, supporting drug identification programs, performing Live Scan and Ink Card fingerprinting, participating in emergency response teams and responding to emergency situations and taking incident/accident reports and responding to these situations, as needed. Parking Support: Enforce parking rules and regulations through issuing and selling parking permits, patrolling parking lots, and issuing citations for parking and other standing violations, as appropriate. Appear in court for parking related citations and directing vehicle and pedestrian traffic during peak hours, special events, and emergencies. Campus Community Support: Assist in the physical logistics for campus special events and emergencies. Provide general information and assistance to the public and provide escort and citizen assistance, as needed. Other duties as assigned Minimum Qualifications Entry into this classification requires high school level reading and writing abilities, and possession of a California Driver’s License. The nature of the duties may also require successful completion of a background check, physical and and/or the ability to attend Police Officers Standards & Training (POST) programs related to public safety support and dispatch activities. Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential. A high school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications. • Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking. • Working knowledge of alarm and radio systems. • Ability to detect and respond appropriately to potential hazardous or crime situations. • Ability to observe and recall details and incidents. • Ability to act and resolve parking and traffic problems. • Ability to write standard incident reports in a clear and concise manner. • Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel. • Ability to handle sensitive situations with tact and confidentiality. Preferred Qualifications • At least 1 year of experience as a security officer. • Must be dependable, trustworthy and willing to respond to work on call if needed. • Keep uniform inspection ready: polished, clean, and neat. • Knowledge of campus operating and emergency procedures. Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork. • Effective oral, written and nonverbal communication skills. • Customer/Client Focus with an emphasis in problem solving and resolution. • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. • Diversity and inclusion. Environmental/Physical/Special Must be able to work indoors and/or outdoors and feel comfortable working in a police environment. May be required to work evenings and/or weekends depending on department staffing needs. Must be able to stand for long periods of time, walk for long periods of time, climb stairs, lift, open doors, and assist police officers as requested. Must be able to react to emergencies and be able to communicate effectively. Act as a first level mediator of disputes and be the eyes and ears for the UPD. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff and visitors/guests. Pre-Employment Requirements This position requires the successful completion of a background check. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 28 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 527292; 4/27/2023 POLICE SERGEANT Sergeant Police Salary Range: $6,492 - $9,924/Monthly Work Schedule : Full-Time, Varies-Rotating weekends holiday required; non-exempt classification. Essential Functions : The Cal State LA, University Police Department, serves to protect persons and property, provide essential and professional law enforcement services, and promote community-oriented policing. We are dedicated to the safety and protection of all students, faculty, staff, and members of the public who visit the Cal State LA campus. Under the general supervision of the Operations Police Lieutenant, the Police Sergeant is a first-line supervisor responsible for overseeing the day-to-day operations and associated personnel who work in a variety of department areas, including: patrol, investigations, special details, special events, emergency operations, Eagle Patrol, Community Service Program and dispatch. Supervisory duties include: carrying out and overseeing general law enforcement / public safety functions; setting goals and objectives for unit personnel; contributing to the fulfillment of objectives; motivating and developing personnel; ensuring that personnel meet performance expectations; providing documentation of performance; and implementing strategies that enhance department operations. Sergeants are expected to work closely and collaboratively with their peers within the department, to effectively coordinate the day-to-day operations of the various units as well as the department. A Police Sergeant must maintain proficiency and exercise the knowledge, skills and abilities necessary to perform basic law enforcement functions as well as directly supervise personnel assigned to his/her work group. The knowledge base and skills required for this position include: an understanding of pertinent federal, state, and local laws, codes and regulations; rules of evidence pertaining to search and seizure and preservation of evidence; techniques and applications of self-defense and proper use of force; use, operation, and maintenance of police equipment, vehicles and tools; department policies and procedures; CALEA accreditation standards and institutional policies and procedures. In addition to their supervisory responsibilities, Police Sergeants are expected to perform the same basic job duties as line personnel, including, but not limited to: investigating crimes and arresting individuals; issuing citations; and participating in community outreach activities. Sergeants must balance their administrative responsibilities with in-field supervision, spending considerable time working in the field and directly with the staff in their assigned unit. University Police personnel are considered “essential” or “required” University personnel and shall respond to campus when directed to do so, even with little advanced notice. Sergeants are integral to the department’s overall emergency response efforts. In the absence of police command staff, the responsibility to assure shift operational efficiency shall be the primary responsibility of a Sergeant. Required Qualifications & Experience : Three or more years of active law enforcement experience, graduation from a P.O.S.T. academy, and a valid P.O.S.T. Certificate of Eligibility or a P.O.S.T. Basic Certificate in good standing. The incumbent must have effective interpersonal skills to resolve a wide variety of sensitive situations; and oral and written communication skills. The incumbent must have the ability to complete/supervise traffic/accident/and criminal investigations; supervise the enforcement of applicable laws and or University Policy Operate law enforcement related equipment including safety/electronic/communications, and data processing equipment; meet physical/mental performance requirements of the position, including the response to and coordination/management of emergency/unusual situation. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : P.O.S.T. Intermediate certification. Closing Date : Review of applications will begin on May 11, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 27 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 527292; 4/27/2023 POLICE SERGEANT Sergeant Police Salary Range: $6,492 - $9,924/Monthly Work Schedule : Full-Time, Varies-Rotating weekends holiday required; non-exempt classification. Essential Functions : The Cal State LA, University Police Department, serves to protect persons and property, provide essential and professional law enforcement services, and promote community-oriented policing. We are dedicated to the safety and protection of all students, faculty, staff, and members of the public who visit the Cal State LA campus. Under the general supervision of the Operations Police Lieutenant, the Police Sergeant is a first-line supervisor responsible for overseeing the day-to-day operations and associated personnel who work in a variety of department areas, including: patrol, investigations, special details, special events, emergency operations, Eagle Patrol, Community Service Program and dispatch. Supervisory duties include: carrying out and overseeing general law enforcement / public safety functions; setting goals and objectives for unit personnel; contributing to the fulfillment of objectives; motivating and developing personnel; ensuring that personnel meet performance expectations; providing documentation of performance; and implementing strategies that enhance department operations. Sergeants are expected to work closely and collaboratively with their peers within the department, to effectively coordinate the day-to-day operations of the various units as well as the department. A Police Sergeant must maintain proficiency and exercise the knowledge, skills and abilities necessary to perform basic law enforcement functions as well as directly supervise personnel assigned to his/her work group. The knowledge base and skills required for this position include: an understanding of pertinent federal, state, and local laws, codes and regulations; rules of evidence pertaining to search and seizure and preservation of evidence; techniques and applications of self-defense and proper use of force; use, operation, and maintenance of police equipment, vehicles and tools; department policies and procedures; CALEA accreditation standards and institutional policies and procedures. In addition to their supervisory responsibilities, Police Sergeants are expected to perform the same basic job duties as line personnel, including, but not limited to: investigating crimes and arresting individuals; issuing citations; and participating in community outreach activities. Sergeants must balance their administrative responsibilities with in-field supervision, spending considerable time working in the field and directly with the staff in their assigned unit. University Police personnel are considered “essential” or “required” University personnel and shall respond to campus when directed to do so, even with little advanced notice. Sergeants are integral to the department’s overall emergency response efforts. In the absence of police command staff, the responsibility to assure shift operational efficiency shall be the primary responsibility of a Sergeant. Required Qualifications & Experience : Three or more years of active law enforcement experience, graduation from a P.O.S.T. academy, and a valid P.O.S.T. Certificate of Eligibility or a P.O.S.T. Basic Certificate in good standing. The incumbent must have effective interpersonal skills to resolve a wide variety of sensitive situations; and oral and written communication skills. The incumbent must have the ability to complete/supervise traffic/accident/and criminal investigations; supervise the enforcement of applicable laws and or University Policy Operate law enforcement related equipment including safety/electronic/communications, and data processing equipment; meet physical/mental performance requirements of the position, including the response to and coordination/management of emergency/unusual situation. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : P.O.S.T. Intermediate certification. Closing Date : Review of applications will begin on May 11, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 27 2023 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF BUENA PARK, CA
Buena Park, California, United States
JOB BULLETIN As of June 22, 2024 Police Officer $7,793 - $10,244 monthly ($93,517 - $122,928 Annually) ***$12,000 SIGNING BONUS*** Applications will be accepted on a CONTINUOUS BASIS. Interested individuals are strongly encouraged to apply early! This recruitment is open until filled and may close at any time without notice. Successful Lateral Candidates will be paid the signing bonus in three installments: 1. $4,000 will be paid on the first paycheck following the employee’s date of hire. 2. $4,000 will be paid after the successful completion of a Field Training Program and a 12-Month Probationary Period. 3. $4,000 will be paid at the completion of the employee's second year of service as a Police Officer. Buena Park Police Department Searching for Qualified Lateral Applicants Law Enforcement is at its finest here at the City of Buena Park Police Department. With new state-of-the-art facilities and a community-oriented proactive approach to crime, the City of Buena Park Police Department offers a work environment unmatched in Orange County. Would you like to be part of a team that believes in investing in partnerships with the community, proactive crime prevention, community education, and overall effective police work? If so, the City of Buena Park Police Department features: Patrol Services, Traffic Services/Enforcement, K9 Unit, and SWAT Youth Explorer Program, School Resource Officer Program, and the Citizens Assisting Police (CAP) Volunteer Program Crime Prevention, Investigative Services Bureau, and Forensics Regional Narcotics Suppression Program, Gang Unit, Community Impact Team (CIT), and Gang Reduction and Intervention Partnership (G.R.I.P.) Crimes: Persons Unit/Property Unit, and the Orange County Auto Theft Task Force (OCATT) Our Philosophy The philosophy of Community Oriented Policing is practiced by all Buena Park Police Personnel. The Buena Park Police Department believes in investing in partnerships with the community and actively pursues opportunities for community education. Through the development of unique teams such as the Neighborhood Improvement Task Force (NITF), Community Impact Team (CIT), as well as teams of officers working in specific problem areas, the Buena Park Police Department has been able to have a significant impact on crime and build strong community trust. State-of-the-Art Facilities and Equipment The Buena Park Police Department is proud of its state-of-the-art facility. Our facilities were built with the future of police work in mind. 24/7 Expansive Employee Gym with impressive locker room facilities for both men and women Large patrol equipment storage lockers located near police cars On-site weapons training facility State-of-the-art tactical equipment High Tech Dispatch Center The latest computer technology with a focus on paperless processes Dictation Services available for report writing Working Environment Encourages Career Growth Education and advancement are encouraged and rewarded through generous training opportunities and robust promotional opportunities. Proactive police work is encouraged through opportunities for advanced investigation and collaborative relationships with detectives as a regular course of business for Buena Park Police Officers. Alternative work schedules, such as a 3/12 work week and Special Event overtime opportunities, such as Knott's Berry Farm and Community Events are also available. If you are ready to join our elite law enforcement team and meet the qualifications described below, APPLY TODAY! GENERAL PURPOSE Under general supervision, patrols an assigned area, enforces public safety laws, codes, and regulations, maintains order, prevents, detects, and investigates crime, and carries out special assignments in the protection of life and property; and does related work as required. DISTINGUISHING CHARACTERISTICS The Police Officer is distinguished from the Police Sergeant, which serves as a first-line supervisor and has responsibility for the development, coordination, and evaluation of sworn personnel that are part of a work shift or section. Police Officers may be assigned to special assignments, such as motors, traffic, K-9, detective, SWAT, field training officer, jail, bike team, VIP handling, reserves, and similar details. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Enforces federal and state laws and regulations, and local ordinances related to public safety and law enforcement. Patrols an assigned area of the city, in a motor vehicle or on foot in order to detect and prevent crime and maintain law and order; may operate a motorcycle or bicycle as part of special assignment detail. Prepares citations, arrest reports, crime reports, daily observation reports, vehicular incident and pursuit forms, injury reports, collision reports, and impounded property reports. Responds to radio messages and citizen requests for protection of life, property and public assistance; appears at crimes and scenes of disorder and determines proper course of action; investigates suspicious vehicles or persons; observes situations related to stolen cars, traffic violations, and proper flow of traffic. Gives verbal warnings and issues citations; inspects premises; assists in the investigation of crimes; conducts preliminary investigations of disturbances, burglaries, thefts, armed robberies, vehicle accidents, deaths, or other types of incidents involving possible violations of public safety laws and codes. Questions suspects, interviews victims and witnesses; books property and evidence; performs basic crime scene investigation; testifies in court regarding facts, circumstances, and violations; completes field and follow-up investigations. Takes written statements; examines conditions of accident scenes; clears scene of obstructions and damaged vehicles; notes and reports traffic hazards; provides first aid for injured persons or requests medical attention in accordance with departmental procedures. Reports abandoned or damaged vehicles; inspects establishments providing alcoholic beverages and entertainment, and other public gatherings and assures that proper licenses and permits are in effect. Intervenes in private or public disputes to protect the public and maintain order; monitors the status of parolees and individuals on probation status, including court orders. Develops and maintains positive relations with citizens, business owners, and other members of the community. Participates in police briefings, exercises, training courses, and programs. Receives, searches, books, fingerprints, and takes custody of prisoners; guards and transports prisoners; provides meals and completes daily records. When assigned to Reserves details, tracks and coordinates the scheduling and training of Reserve Police Officers. When assigned to Traffic detail, enforces specialized Traffic and Motor Vehicle Codes and prepares traffic and collision reports and investigation records; sets up DUI monitoring; coordinates work with the Department of Motor Vehicles and Courts; attends meetings, prepares logs, and makes presentations. When assigned to Field Training Officer detail, organizes, coordinates, and provides officer training in the field related to proper law enforcement surveillance, handling of traffic stops, preparation of departmental reports, and related tasks; completes training records and employee progress reports at regular intervals. When assigned to K-9 detail, assists in searches of suspects and properties; trains animals and conducts exercises in proper pursuit and control methods; feeds and maintains animals in accordance with health and safety standards, and prepares related activity records. When assigned to Detective detail, conducts crime scene investigations and pursues cases involving the collection of additional evidence, identification and interviewing of victims and suspects, and prosecution of cases within the court system; conducts covert patrol; writes and executes search warrants; coordinates property and evidence collection with police support staff; testifies in cases. When assigned to SWAT detail, responds to emergency calls involving hostages, barricaded suspects, suicide threats, bomb threats, deadly use of force, high-risk search and arrest warrant service, and related incidents involving public safety. When assigned to Gang detail, monitors and investigates associations of individuals who belong to known gangs; determines means of gaining access and information from informants related to actual or planned crimes; testifies in cases. When assigned to School Resource detail, visits public schools, prepares and makes educational presentations, maintains communications with school officials, works with District staff on attendance and truancy issues, and counsel's students related to lawful conduct and community standards and expectations. Provides escorts or guard services for parades, various public activities, or meetings. QUALIFICATIONS GUIDELINES Knowledge of: Police science principles, practices and professional standards; Federal Constitution rights governing search and seizure and Miranda applications; state laws, Penal Codes, Traffic Codes, and Civil Codes, statutes, court decisions, and case law; local codes and ordinances, departmental policies and practices, and rules governing criminal evidence, criminal acts, arrest and custody of prisoners or contraband; criminal investigation methods, identification methods; crime prevention principles, use of police records, and law enforcement practices; self-defense methods and physical restraint techniques; radio codes, transmission procedures and communication techniques; principles of human behavior; professional standards; contemporary patrol, traffic enforcement, criminal investigation, and related police services, including specialty assignments; communicable disease control methods and techniques; proper care and maintenance of property and equipment; effective customer service techniques. Ability to: Operate police motor vehicles, radio communications equipment, computer equipment, firearms, and weapons; interpret and apply state public safety laws, codes, and local ordinances; prepare and present clear, accurate, and concise police reports and statistical records; analyze solutions to law enforcement problems; convey clear instructions or execute commands; establish and maintain effective working relationships with other divisions, police management, city departments, public and private agencies, community groups and the general public; communicate effectively, both orally or in writing; accurately recall circumstances regarding traffic incidents or crime reports; exercise tact and diplomacy in maintaining self-control in provocative or confrontational situations; think logically and maintain alertness in emergency situations; relate effectively with persons from diverse social, ethnic, political and racial backgrounds and age groups. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Physical Demands While performing the duties of this class, the employee is frequently required to use hands to finger, handle, feel, or operate objects, tools, or controls; and reach with hands and arms above and below shoulder level. The employee is expected to climb or scale walls, ladders, or steps, carry police safety gear; stoop, bend, kneel, crouch, squat, or crawl, as well as walk, sit, and run. Sensory demands include talking, hearing, and using smell. This position must be able to pull and carry persons in emergency situations, administer first aid, and fight in self-defense. Employees are expected to grasp and carry power and hand tools, lift, carry, and move persons, equipment, and push, pull, or drag objects weighing up to 100 pounds or more. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; remain calm and use effective judgment in dangerous situations; and interact with citizens, business representatives, city staff, other organizations, police safety personnel, school representatives, and the public, and other interfaces depending upon the position assignment. WORK ENVIRONMENT The employee frequently works in outside weather conditions, and in a patrol unit and may operate specialized equipment when assigned to patrol. The work involves exposure to extreme heat, smoke, dust, fumes, and inclement weather, as well as loud noises such as, but not limited to, sirens, alarms, and diesel engines. These positions require the use of safety helmets, armored vest, earplugs, utility belts, and other specialized equipment as well as certification in protective and life saving equipment. These positions are subject to the threat of injury and life threatening hazards as part of police safety operations. EDUCATION/TRAINING/EXPERIENCE High School graduation or G.E.D. is required. Completion of up to 60 semester-level units related to general education and police science is highly desirable . Must have a California Basic P.O.S.T. Certificate AND one year experience with a California Law Enforcement Agency. For specialty assignments, completion of all required training and certification related to the special position assignment. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS A valid Class C California driver's license, acceptable driving record, and evidence of insurance are required. Successful completion of the police academy. For specialty assignments, completion of all required training and certification related to the special position assignment within one year of assignment. Satisfactory completion of Basic, Intermediate, and Advanced Peace Officer Standards & Training (P.O.S.T.) certification is required within three years of assignment to this classification. Ability to work extended hours in order to meet shift needs, complete reports, attend meetings, or conduct police business. Employees who become department employees on or after January 1, 1987, shall, as a condition of their continued employment, refrain from smoking tobacco or any other non-tobacco substance at any time on or off duty. Violation of this condition of employment shall be deemed good cause for dismissal. Vision: No more than 20/100 uncorrected and 20/30 corrected and freedom from uncorrectable color blindness. Specific vision abilities required by this job include close vision, peripheral vision, color vision, and the ability to adjust focus. Age : Must be 21 years of age or older at the time of appointment. Citizenship: Must be a citizen of the United States OR permanent resident alien who is eligible for and has already applied for citizenship. Psychological: Applicants must undergo a psychological assessment by a qualified professional to determine their suitability for the position. Polygraph Examination: Applicants will be administered an integrity test and a polygraph examination. Background Investigation : Applicants will undergo a complete, comprehensive, P.O.S.T.-approved background Investigation. Character: Applicants must be of good character and reputation. Applicants will be fingerprinted and records checked in both state and federal bureaus. Applicants must not have a record of conviction of a serious offense, or numerous convictions of minor offenses. Credit rating, if established, must be satisfactory. Below is a list of key benefits offered to Police Sworn employees of the City of Buena Park. This list is a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of seven (7) steps - Entry step through step seven (7) (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year, plus one (1) floating holiday. EDUCATION REIMBURSEMENT: $5000 per calendar year beginning January 1, 2024 plus the cost of books. ADDITIONAL PAYS: Bilingual Pay - $300.00 per month Longevity Pay Employees with 20-24 years of service receive a 3% base salary adjustment annually Employees with 25 years of more of service receive a 5% base salary adjustment annually Shift Differential - $175.00 per month Uniform Allowance - $800.00 annually MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according to their bargaining unit agreement. This benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. OC CREDIT UNION: Available to all City employees and their families. OTHER BENEFITS: 3/12 and 4/10 work schedules available. Hours and days off will vary based on assignment. Full Flexible Cafeteria Plan Employee Gym Employee Assistance Program – Available to all City employees and their immediate families. OPTIONAL BENEFITS: Option to participate in Deferred Compensation 457 Plan and Scholar Share 529 College Savings Plan. Option to purchase other insurance such as Accident Insurance, Cancel Insurance, Short-term Disability Insurance, and more. Closing Date/Time:
Mar 07, 2024
Full Time
JOB BULLETIN As of June 22, 2024 Police Officer $7,793 - $10,244 monthly ($93,517 - $122,928 Annually) ***$12,000 SIGNING BONUS*** Applications will be accepted on a CONTINUOUS BASIS. Interested individuals are strongly encouraged to apply early! This recruitment is open until filled and may close at any time without notice. Successful Lateral Candidates will be paid the signing bonus in three installments: 1. $4,000 will be paid on the first paycheck following the employee’s date of hire. 2. $4,000 will be paid after the successful completion of a Field Training Program and a 12-Month Probationary Period. 3. $4,000 will be paid at the completion of the employee's second year of service as a Police Officer. Buena Park Police Department Searching for Qualified Lateral Applicants Law Enforcement is at its finest here at the City of Buena Park Police Department. With new state-of-the-art facilities and a community-oriented proactive approach to crime, the City of Buena Park Police Department offers a work environment unmatched in Orange County. Would you like to be part of a team that believes in investing in partnerships with the community, proactive crime prevention, community education, and overall effective police work? If so, the City of Buena Park Police Department features: Patrol Services, Traffic Services/Enforcement, K9 Unit, and SWAT Youth Explorer Program, School Resource Officer Program, and the Citizens Assisting Police (CAP) Volunteer Program Crime Prevention, Investigative Services Bureau, and Forensics Regional Narcotics Suppression Program, Gang Unit, Community Impact Team (CIT), and Gang Reduction and Intervention Partnership (G.R.I.P.) Crimes: Persons Unit/Property Unit, and the Orange County Auto Theft Task Force (OCATT) Our Philosophy The philosophy of Community Oriented Policing is practiced by all Buena Park Police Personnel. The Buena Park Police Department believes in investing in partnerships with the community and actively pursues opportunities for community education. Through the development of unique teams such as the Neighborhood Improvement Task Force (NITF), Community Impact Team (CIT), as well as teams of officers working in specific problem areas, the Buena Park Police Department has been able to have a significant impact on crime and build strong community trust. State-of-the-Art Facilities and Equipment The Buena Park Police Department is proud of its state-of-the-art facility. Our facilities were built with the future of police work in mind. 24/7 Expansive Employee Gym with impressive locker room facilities for both men and women Large patrol equipment storage lockers located near police cars On-site weapons training facility State-of-the-art tactical equipment High Tech Dispatch Center The latest computer technology with a focus on paperless processes Dictation Services available for report writing Working Environment Encourages Career Growth Education and advancement are encouraged and rewarded through generous training opportunities and robust promotional opportunities. Proactive police work is encouraged through opportunities for advanced investigation and collaborative relationships with detectives as a regular course of business for Buena Park Police Officers. Alternative work schedules, such as a 3/12 work week and Special Event overtime opportunities, such as Knott's Berry Farm and Community Events are also available. If you are ready to join our elite law enforcement team and meet the qualifications described below, APPLY TODAY! GENERAL PURPOSE Under general supervision, patrols an assigned area, enforces public safety laws, codes, and regulations, maintains order, prevents, detects, and investigates crime, and carries out special assignments in the protection of life and property; and does related work as required. DISTINGUISHING CHARACTERISTICS The Police Officer is distinguished from the Police Sergeant, which serves as a first-line supervisor and has responsibility for the development, coordination, and evaluation of sworn personnel that are part of a work shift or section. Police Officers may be assigned to special assignments, such as motors, traffic, K-9, detective, SWAT, field training officer, jail, bike team, VIP handling, reserves, and similar details. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Enforces federal and state laws and regulations, and local ordinances related to public safety and law enforcement. Patrols an assigned area of the city, in a motor vehicle or on foot in order to detect and prevent crime and maintain law and order; may operate a motorcycle or bicycle as part of special assignment detail. Prepares citations, arrest reports, crime reports, daily observation reports, vehicular incident and pursuit forms, injury reports, collision reports, and impounded property reports. Responds to radio messages and citizen requests for protection of life, property and public assistance; appears at crimes and scenes of disorder and determines proper course of action; investigates suspicious vehicles or persons; observes situations related to stolen cars, traffic violations, and proper flow of traffic. Gives verbal warnings and issues citations; inspects premises; assists in the investigation of crimes; conducts preliminary investigations of disturbances, burglaries, thefts, armed robberies, vehicle accidents, deaths, or other types of incidents involving possible violations of public safety laws and codes. Questions suspects, interviews victims and witnesses; books property and evidence; performs basic crime scene investigation; testifies in court regarding facts, circumstances, and violations; completes field and follow-up investigations. Takes written statements; examines conditions of accident scenes; clears scene of obstructions and damaged vehicles; notes and reports traffic hazards; provides first aid for injured persons or requests medical attention in accordance with departmental procedures. Reports abandoned or damaged vehicles; inspects establishments providing alcoholic beverages and entertainment, and other public gatherings and assures that proper licenses and permits are in effect. Intervenes in private or public disputes to protect the public and maintain order; monitors the status of parolees and individuals on probation status, including court orders. Develops and maintains positive relations with citizens, business owners, and other members of the community. Participates in police briefings, exercises, training courses, and programs. Receives, searches, books, fingerprints, and takes custody of prisoners; guards and transports prisoners; provides meals and completes daily records. When assigned to Reserves details, tracks and coordinates the scheduling and training of Reserve Police Officers. When assigned to Traffic detail, enforces specialized Traffic and Motor Vehicle Codes and prepares traffic and collision reports and investigation records; sets up DUI monitoring; coordinates work with the Department of Motor Vehicles and Courts; attends meetings, prepares logs, and makes presentations. When assigned to Field Training Officer detail, organizes, coordinates, and provides officer training in the field related to proper law enforcement surveillance, handling of traffic stops, preparation of departmental reports, and related tasks; completes training records and employee progress reports at regular intervals. When assigned to K-9 detail, assists in searches of suspects and properties; trains animals and conducts exercises in proper pursuit and control methods; feeds and maintains animals in accordance with health and safety standards, and prepares related activity records. When assigned to Detective detail, conducts crime scene investigations and pursues cases involving the collection of additional evidence, identification and interviewing of victims and suspects, and prosecution of cases within the court system; conducts covert patrol; writes and executes search warrants; coordinates property and evidence collection with police support staff; testifies in cases. When assigned to SWAT detail, responds to emergency calls involving hostages, barricaded suspects, suicide threats, bomb threats, deadly use of force, high-risk search and arrest warrant service, and related incidents involving public safety. When assigned to Gang detail, monitors and investigates associations of individuals who belong to known gangs; determines means of gaining access and information from informants related to actual or planned crimes; testifies in cases. When assigned to School Resource detail, visits public schools, prepares and makes educational presentations, maintains communications with school officials, works with District staff on attendance and truancy issues, and counsel's students related to lawful conduct and community standards and expectations. Provides escorts or guard services for parades, various public activities, or meetings. QUALIFICATIONS GUIDELINES Knowledge of: Police science principles, practices and professional standards; Federal Constitution rights governing search and seizure and Miranda applications; state laws, Penal Codes, Traffic Codes, and Civil Codes, statutes, court decisions, and case law; local codes and ordinances, departmental policies and practices, and rules governing criminal evidence, criminal acts, arrest and custody of prisoners or contraband; criminal investigation methods, identification methods; crime prevention principles, use of police records, and law enforcement practices; self-defense methods and physical restraint techniques; radio codes, transmission procedures and communication techniques; principles of human behavior; professional standards; contemporary patrol, traffic enforcement, criminal investigation, and related police services, including specialty assignments; communicable disease control methods and techniques; proper care and maintenance of property and equipment; effective customer service techniques. Ability to: Operate police motor vehicles, radio communications equipment, computer equipment, firearms, and weapons; interpret and apply state public safety laws, codes, and local ordinances; prepare and present clear, accurate, and concise police reports and statistical records; analyze solutions to law enforcement problems; convey clear instructions or execute commands; establish and maintain effective working relationships with other divisions, police management, city departments, public and private agencies, community groups and the general public; communicate effectively, both orally or in writing; accurately recall circumstances regarding traffic incidents or crime reports; exercise tact and diplomacy in maintaining self-control in provocative or confrontational situations; think logically and maintain alertness in emergency situations; relate effectively with persons from diverse social, ethnic, political and racial backgrounds and age groups. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Physical Demands While performing the duties of this class, the employee is frequently required to use hands to finger, handle, feel, or operate objects, tools, or controls; and reach with hands and arms above and below shoulder level. The employee is expected to climb or scale walls, ladders, or steps, carry police safety gear; stoop, bend, kneel, crouch, squat, or crawl, as well as walk, sit, and run. Sensory demands include talking, hearing, and using smell. This position must be able to pull and carry persons in emergency situations, administer first aid, and fight in self-defense. Employees are expected to grasp and carry power and hand tools, lift, carry, and move persons, equipment, and push, pull, or drag objects weighing up to 100 pounds or more. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; remain calm and use effective judgment in dangerous situations; and interact with citizens, business representatives, city staff, other organizations, police safety personnel, school representatives, and the public, and other interfaces depending upon the position assignment. WORK ENVIRONMENT The employee frequently works in outside weather conditions, and in a patrol unit and may operate specialized equipment when assigned to patrol. The work involves exposure to extreme heat, smoke, dust, fumes, and inclement weather, as well as loud noises such as, but not limited to, sirens, alarms, and diesel engines. These positions require the use of safety helmets, armored vest, earplugs, utility belts, and other specialized equipment as well as certification in protective and life saving equipment. These positions are subject to the threat of injury and life threatening hazards as part of police safety operations. EDUCATION/TRAINING/EXPERIENCE High School graduation or G.E.D. is required. Completion of up to 60 semester-level units related to general education and police science is highly desirable . Must have a California Basic P.O.S.T. Certificate AND one year experience with a California Law Enforcement Agency. For specialty assignments, completion of all required training and certification related to the special position assignment. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS A valid Class C California driver's license, acceptable driving record, and evidence of insurance are required. Successful completion of the police academy. For specialty assignments, completion of all required training and certification related to the special position assignment within one year of assignment. Satisfactory completion of Basic, Intermediate, and Advanced Peace Officer Standards & Training (P.O.S.T.) certification is required within three years of assignment to this classification. Ability to work extended hours in order to meet shift needs, complete reports, attend meetings, or conduct police business. Employees who become department employees on or after January 1, 1987, shall, as a condition of their continued employment, refrain from smoking tobacco or any other non-tobacco substance at any time on or off duty. Violation of this condition of employment shall be deemed good cause for dismissal. Vision: No more than 20/100 uncorrected and 20/30 corrected and freedom from uncorrectable color blindness. Specific vision abilities required by this job include close vision, peripheral vision, color vision, and the ability to adjust focus. Age : Must be 21 years of age or older at the time of appointment. Citizenship: Must be a citizen of the United States OR permanent resident alien who is eligible for and has already applied for citizenship. Psychological: Applicants must undergo a psychological assessment by a qualified professional to determine their suitability for the position. Polygraph Examination: Applicants will be administered an integrity test and a polygraph examination. Background Investigation : Applicants will undergo a complete, comprehensive, P.O.S.T.-approved background Investigation. Character: Applicants must be of good character and reputation. Applicants will be fingerprinted and records checked in both state and federal bureaus. Applicants must not have a record of conviction of a serious offense, or numerous convictions of minor offenses. Credit rating, if established, must be satisfactory. Below is a list of key benefits offered to Police Sworn employees of the City of Buena Park. This list is a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of seven (7) steps - Entry step through step seven (7) (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year, plus one (1) floating holiday. EDUCATION REIMBURSEMENT: $5000 per calendar year beginning January 1, 2024 plus the cost of books. ADDITIONAL PAYS: Bilingual Pay - $300.00 per month Longevity Pay Employees with 20-24 years of service receive a 3% base salary adjustment annually Employees with 25 years of more of service receive a 5% base salary adjustment annually Shift Differential - $175.00 per month Uniform Allowance - $800.00 annually MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according to their bargaining unit agreement. This benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. OC CREDIT UNION: Available to all City employees and their families. OTHER BENEFITS: 3/12 and 4/10 work schedules available. Hours and days off will vary based on assignment. Full Flexible Cafeteria Plan Employee Gym Employee Assistance Program – Available to all City employees and their immediate families. OPTIONAL BENEFITS: Option to participate in Deferred Compensation 457 Plan and Scholar Share 529 College Savings Plan. Option to purchase other insurance such as Accident Insurance, Cancel Insurance, Short-term Disability Insurance, and more. Closing Date/Time:
CITY OF BUENA PARK, CA
Buena Park, California, United States
JOB BULLETIN As of June 22, 2024 Police Officer $7,793 - $10,244 monthly ***$12,000 SIGNING BONUS*** Qualified Pre-Trained (Academy Graduated) Candidates Wanted! This position is for candidates who have graduated from the Police Academy but are not currently working as a Police Officer. Applications will be accepted on a CONTINUOUS BASI S. Interested individuals are strongly encouraged to apply early! This recruitment is open until filled and may close at any time without notice. Successful Lateral Candidates will be paid the signing bonus in three installments: 1. $4,000 will be paid on the first paycheck following the employee’s date of hire. 2. $4,000 will be paid after the successful completion of a Field Training Program and 18-Month Probationary Period. 3. $4,000 will be paid at the completion of the employee's second year of service as a Police Officer. Law Enforcement is at its finest here at the City of Buena Park Police Department. With state-of-the-art facilities and a community-oriented proactive approach to crime, the City of Buena Park Police Department offers a work environment unmatched in Orange County. Would you like to be part of a team that believes in investing in partnerships with the community, proactive crime prevention, community education, and overall effective police work? If so, the City of Buena Park Police Department features: Patrol Services, Traffic Services/Enforcement, K9 Unit, and SWAT Youth Explorer Program, School Resource Officer Program, and the Citizens Assisting Police (CAP) Volunteer Program Crime Prevention, Investigative Services Bureau, and Forensics Regional Narcotics Suppression Program, Gang Unit, Community Impact Team (CIT), and Gang Reduction and Intervention Partnership (G.R.I.P.) Crimes: Persons Unit/Property Unit, and the Orange County Auto Theft Task Force (OCATT) Our Philosophy The philosophy of Community Oriented Policing is practiced by all Buena Park Police Personnel. The Buena Park Police Department believes in investing in partnerships with the community and actively pursues opportunities for community education. Through the development of unique teams such as the Neighborhood Improvement Task Force (NITF), Community Impact Team (CIT), as well as teams of officers working in specific problem areas, the Buena Park Police Department has been able to have a significant impact on crime and build strong community trust. State-of-the-Art Facilities and Equipment The Buena Park Police Department is proud of its state-of-the-art facility. Our facilities were built with the future of police work in mind. 24/7 Expansive Employee Gym with impressive locker room facilities for both men and women Large patrol equipment storage lockers located near police cars On-site weapons training facility State-of-the-art tactical equipment High Tech Dispatch Center The latest computer technology with a focus on paperless processes Dictation Services available for report writing Working Environment Encourages Career Growth Education and advancement are encouraged and rewarded through generous training opportunities and robust promotional opportunities. Proactive police work is encouraged through opportunities for advanced investigation and collaborative relationships with detectives as a regular course of business for Buena Park Police Officers. Alternative work schedules, such as a 3/12 work week, and Special Event overtime opportunities, such as Knott's Berry Farm and Community Events are also available. If you have graduated from the police academy, share our law enforcement philosophy, and are ready to meet the challenge of being part of an elite law enforcement team, we invite you to APPLY TODAY! THE POSITION Under general supervision, patrols an assigned area, enforces public safety laws, codes, and regulations, maintains order, prevents, detects, and investigates crime, and carries out special assignments in the protection of life and property; and does related work as required. DISTINGUISHING CHARACTERISTICS The Police Officer is distinguished from the Police Sergeant, which serves as a first-line supervisor and has responsibility for the development, coordination, and evaluation of sworn personnel that are part of a work shift or section. Police Officers may be assigned to special assignments, such as motors, traffic, K-9, detective, SWAT, field training officer, jail, bike team, VIP handling, reserves, and similar details. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Enforces federal and state laws and regulations, and local ordinances related to public safety and law enforcement. Patrols an assigned area of the city, in a motor vehicle or on foot in order to detect and prevent crime and maintain law and order; may operate a motorcycle or bicycle as part of special assignment detail. Prepares citations, arrest reports, crime reports, daily observation reports, vehicular incident and pursuit forms, injury reports, collision reports, and impounded property reports. Responds to radio messages and citizen requests for protection of life, property, and public assistance; appears at crimes and scenes of disorder and determines proper course of action; investigates suspicious vehicles or persons; observes situations related to stolen cars, traffic violations, and proper flow of traffic. Gives verbal warnings and issues citations; inspects premises; assists in the investigation of crimes; conducts preliminary investigations of disturbances, burglaries, thefts, armed robberies, vehicle accidents, deaths, or other types of incidents involving possible violations of public safety laws and codes. Questions suspects, interviews victims and witnesses; books property and evidence; performs basic crime scene investigation; testifies in court regarding facts, circumstances, and violations; completes field and follow-up investigations. Takes written statements; examines conditions of accident scenes; clears scene of obstructions and damaged vehicles; notes and reports traffic hazards; provides first aid for injured persons or requests medical attention in accordance with departmental procedures. Reports abandoned or damaged vehicles; inspects establishments providing alcoholic beverages and entertainment, and other public gatherings and assures that proper licenses and permits are in effect. Intervenes in private or public disputes to protect the public and maintain order; monitors status of parolees and individuals on probation status, including court orders. Develops and maintains positive relations with citizens, business owners, and other members of the community. Participates in police briefings, exercises, training courses, and programs. Receives, searches, books, fingerprints, and takes custody of prisoners; guards and transports prisoners; provides meals and completes daily records. When assigned to Reserves details, tracks and coordinates the scheduling and training of Reserve Police Officers. When assigned to Traffic detail, enforces specialized Traffic and Motor Vehicle Codes and prepares traffic and collision reports and investigation records; sets up DUI monitoring; coordinates work with the Department of Motor Vehicles and Courts; attends meetings, prepares logs, and makes presentations. When assigned to Field Training Officer detail - organizes, coordinates, and provides officer training in the field related to proper law enforcement surveillance, handling of traffic stops, preparation of departmental reports, and related tasks; completes training records and employee progress reports at regular intervals. When assigned to K-9 detail, assists in searches of suspects and properties; trains animals and conducts exercises in proper pursuit and control methods; feeds and maintains animals in accordance with health and safety standards, and prepares related activity records. When assigned to Detective detail, conducts crime scene investigations and pursues cases involving the collection of additional evidence, identification and interviewing of victims and suspects, and prosecution of cases within the court system; conducts covert patrol; writes and executes search warrants; coordinates property and evidence collection with police support staff; testifies in cases. When assigned to SWAT detail, responds to emergency calls involving hostages, barricaded suspects, suicide threats, bomb threats, deadly use of force, high risk search and arrest warrant service, and related incidents involving public safety. When assigned to Gang detail, monitors and investigates associations of individuals who belong to known gangs; determines means of gaining access and information from informants related to actual or planned crimes; testifies in cases. When assigned to School Resource detail, visits public schools, prepares and makes educational presentations, maintains communications with school officials, works with District staff on attendance and truancy issues, and counsel's students related to lawful conduct and community standards and expectations. Provides escorts or guard services for parades, various public activities, or meetings. QUALIFICATIONS GUIDELINES Knowledge of: Police science principles, practices and professional standards; Federal Constitution rights governing search and seizure and Miranda applications; state laws, Penal Codes, Traffic Codes, and Civil Codes, statutes, court decisions, and case law; local codes and ordinances, departmental policies and practices, and rules governing criminal evidence, criminal acts, arrest and custody of prisoners or contraband; criminal investigation methods, identification methods; crime prevention principles, use of police records, and law enforcement practices; self-defense methods and physical restraint techniques; radio codes, transmission procedures and communication techniques; principles of human behavior; professional standards; contemporary patrol, traffic enforcement, criminal investigation, and related police services, including specialty assignments; communicable disease control methods and techniques; proper care and maintenance of property and equipment; effective customer service techniques. Ability to: Operate police motor vehicles, radio communications equipment, computer equipment, firearms, and weapons; interpret and apply state public safety laws, codes, and local ordinances; prepare and present clear, accurate, and concise police reports and statistical records; analyze solutions to law enforcement problems; convey clear instructions or execute commands; establish and maintain effective working relationships with other divisions, police management, city departments, public and private agencies, community groups and the general public; communicate effectively, both orally or in writing; accurately recall circumstances regarding traffic incidents or crime reports; exercise tact and diplomacy in maintaining self-control in provocative or confrontational situations; think logically and maintain alertness in emergency situations; relate effectively with persons from diverse social, ethnic, political and racial backgrounds and age groups. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Physical Demands While performing the duties of this class, the employee is frequently required to use hands to finger, handle, feel, or operate objects, tools, or controls; and reach with hands and arms above and below shoulder level. The employee is expected to climb or scale walls, ladders, or steps, carry police safety gear; stoop, bend, kneel, crouch, squat, or crawl, as well as walk, sit, and run. Sensory demands include talking, hearing, and using smell. This position must be able to pull and carry persons in emergency situations, administer first aid, and fight in self-defense. Employees are expected to grasp and carry power and hand tools, and lift, carry, and move persons, equipment, and push, pull, or drag objects weighing up to 100 pounds or more. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; remain calm and use effective judgment in dangerous situations; and interact with citizens, business representatives, city staff, other organizations, police safety personnel, school representatives, and the public, and other interfaces depending upon the position assignment. WORK ENVIRONMENT The employee frequently works in outside weather conditions, and in a patrol unit and may operate specialized equipment when assigned to patrol. The work involves exposure to extreme heat, smoke, dust, fumes, and inclement weather, as well as loud noises such as, but not limited to, sirens, alarms, and diesel engines. These positions require the use of safety helmets, armored vests, earplugs, utility belts, and other specialized equipment as well as certification in protective and life-saving equipment. These positions are subject to the threat of injury and life-threatening hazards as part of police safety operations. EDUCATION/TRAINING/EXPERIENCE High School graduation or G.E.D. AND successful completion of a California P.O.S.T. certified Law Enforcement basic training academy is required. P.O.S.T. certificate of completion of a California Law Enforcement basic training academy must be current at the time of hire. Completion of up to 60-semester level units related to general education and police science is desirable. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS A valid Class C California driver's license, acceptable driving record, and evidence of insurance are required. Successful completion of the police academy. For specialty assignments, completion of all required training and certification related to the special position assignment within one year of assignment. Satisfactory completion of Basic, Intermediate, and Advanced Peace Officer Standards & Training (P.O.S.T.) certification is required within three years of assignment to this classification. Ability to work extended hours in order to meet shift needs, complete reports, attend meetings, or conduct police business. Employees who become department employees on or after January 1, 1987, shall, as a condition of their continued employment, refrain from smoking tobacco or any other non-tobacco substance at any time on or off duty. Violation of this condition of employment shall be deemed good cause for dismissal. Vision: No more than 20/100 uncorrected and 20/30 corrected and freedom from uncorrectable color blindness. Specific vision abilities required by this job include close vision, peripheral vision, color vision, and the ability to adjust focus. Age : Must be 21 years of age or older at the time of appointment. Citizenship: Must be a citizen of the United States OR permanent resident alien who is eligible for and has already applied for citizenship. Psychological: Applicants must undergo a psychological assessment by a qualified professional to determine their suitability for the position. Polygraph Examination: Applicants will be administered an integrity test and a polygraph examination. Background Investigation : Applicants will undergo a complete, comprehensive, P.O.S.T.-approved background Investigation. Character: Applicants must be of good character and reputation. Applicants will be fingerprinted and records checked in both state and federal bureaus. Applicants must not have a record of conviction of a serious offense, or numerous convictions of minor offenses. Credit rating, if established, must be satisfactory. APPLICANT INFORMATION/EXAM WEIGHT Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at www.buenapark.com/hr as soon as possible. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to oral interviews and/or written exams and oral presentations. Successful candidates will be placed on the employment-eligible list from which hires may be made. The list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment. Below is a list of key benefits offered to Police Sworn employees of the City of Buena Park. This list is a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of seven (7) steps - Entry step through step seven (7) (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year, plus one (1) floating holiday. EDUCATION REIMBURSEMENT: $5000 per calendar year beginning January 1, 2024 plus the cost of books. ADDITIONAL PAYS: Bilingual Pay - $300.00 per month Longevity Pay Employees with 20-24 years of service receive a 3% base salary adjustment annually Employees with 25 years of more of service receive a 5% base salary adjustment annually Shift Differential - $175.00 per month Uniform Allowance - $800.00 annually MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according to their bargaining unit agreement. This benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. OC CREDIT UNION: Available to all City employees and their families. OTHER BENEFITS: 3/12 and 4/10 work schedules available. Hours and days off will vary based on assignment. Full Flexible Cafeteria Plan Employee Gym Employee Assistance Program – Available to all City employees and their immediate families. OPTIONAL BENEFITS: Option to participate in Deferred Compensation 457 Plan and Scholar Share 529 College Savings Plan. Option to purchase other insurance such as Accident Insurance, Cancel Insurance, Short-term Disability Insurance, and more. Closing Date/Time:
Mar 07, 2024
Full Time
JOB BULLETIN As of June 22, 2024 Police Officer $7,793 - $10,244 monthly ***$12,000 SIGNING BONUS*** Qualified Pre-Trained (Academy Graduated) Candidates Wanted! This position is for candidates who have graduated from the Police Academy but are not currently working as a Police Officer. Applications will be accepted on a CONTINUOUS BASI S. Interested individuals are strongly encouraged to apply early! This recruitment is open until filled and may close at any time without notice. Successful Lateral Candidates will be paid the signing bonus in three installments: 1. $4,000 will be paid on the first paycheck following the employee’s date of hire. 2. $4,000 will be paid after the successful completion of a Field Training Program and 18-Month Probationary Period. 3. $4,000 will be paid at the completion of the employee's second year of service as a Police Officer. Law Enforcement is at its finest here at the City of Buena Park Police Department. With state-of-the-art facilities and a community-oriented proactive approach to crime, the City of Buena Park Police Department offers a work environment unmatched in Orange County. Would you like to be part of a team that believes in investing in partnerships with the community, proactive crime prevention, community education, and overall effective police work? If so, the City of Buena Park Police Department features: Patrol Services, Traffic Services/Enforcement, K9 Unit, and SWAT Youth Explorer Program, School Resource Officer Program, and the Citizens Assisting Police (CAP) Volunteer Program Crime Prevention, Investigative Services Bureau, and Forensics Regional Narcotics Suppression Program, Gang Unit, Community Impact Team (CIT), and Gang Reduction and Intervention Partnership (G.R.I.P.) Crimes: Persons Unit/Property Unit, and the Orange County Auto Theft Task Force (OCATT) Our Philosophy The philosophy of Community Oriented Policing is practiced by all Buena Park Police Personnel. The Buena Park Police Department believes in investing in partnerships with the community and actively pursues opportunities for community education. Through the development of unique teams such as the Neighborhood Improvement Task Force (NITF), Community Impact Team (CIT), as well as teams of officers working in specific problem areas, the Buena Park Police Department has been able to have a significant impact on crime and build strong community trust. State-of-the-Art Facilities and Equipment The Buena Park Police Department is proud of its state-of-the-art facility. Our facilities were built with the future of police work in mind. 24/7 Expansive Employee Gym with impressive locker room facilities for both men and women Large patrol equipment storage lockers located near police cars On-site weapons training facility State-of-the-art tactical equipment High Tech Dispatch Center The latest computer technology with a focus on paperless processes Dictation Services available for report writing Working Environment Encourages Career Growth Education and advancement are encouraged and rewarded through generous training opportunities and robust promotional opportunities. Proactive police work is encouraged through opportunities for advanced investigation and collaborative relationships with detectives as a regular course of business for Buena Park Police Officers. Alternative work schedules, such as a 3/12 work week, and Special Event overtime opportunities, such as Knott's Berry Farm and Community Events are also available. If you have graduated from the police academy, share our law enforcement philosophy, and are ready to meet the challenge of being part of an elite law enforcement team, we invite you to APPLY TODAY! THE POSITION Under general supervision, patrols an assigned area, enforces public safety laws, codes, and regulations, maintains order, prevents, detects, and investigates crime, and carries out special assignments in the protection of life and property; and does related work as required. DISTINGUISHING CHARACTERISTICS The Police Officer is distinguished from the Police Sergeant, which serves as a first-line supervisor and has responsibility for the development, coordination, and evaluation of sworn personnel that are part of a work shift or section. Police Officers may be assigned to special assignments, such as motors, traffic, K-9, detective, SWAT, field training officer, jail, bike team, VIP handling, reserves, and similar details. ESSENTIAL FUNCTIONS The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Enforces federal and state laws and regulations, and local ordinances related to public safety and law enforcement. Patrols an assigned area of the city, in a motor vehicle or on foot in order to detect and prevent crime and maintain law and order; may operate a motorcycle or bicycle as part of special assignment detail. Prepares citations, arrest reports, crime reports, daily observation reports, vehicular incident and pursuit forms, injury reports, collision reports, and impounded property reports. Responds to radio messages and citizen requests for protection of life, property, and public assistance; appears at crimes and scenes of disorder and determines proper course of action; investigates suspicious vehicles or persons; observes situations related to stolen cars, traffic violations, and proper flow of traffic. Gives verbal warnings and issues citations; inspects premises; assists in the investigation of crimes; conducts preliminary investigations of disturbances, burglaries, thefts, armed robberies, vehicle accidents, deaths, or other types of incidents involving possible violations of public safety laws and codes. Questions suspects, interviews victims and witnesses; books property and evidence; performs basic crime scene investigation; testifies in court regarding facts, circumstances, and violations; completes field and follow-up investigations. Takes written statements; examines conditions of accident scenes; clears scene of obstructions and damaged vehicles; notes and reports traffic hazards; provides first aid for injured persons or requests medical attention in accordance with departmental procedures. Reports abandoned or damaged vehicles; inspects establishments providing alcoholic beverages and entertainment, and other public gatherings and assures that proper licenses and permits are in effect. Intervenes in private or public disputes to protect the public and maintain order; monitors status of parolees and individuals on probation status, including court orders. Develops and maintains positive relations with citizens, business owners, and other members of the community. Participates in police briefings, exercises, training courses, and programs. Receives, searches, books, fingerprints, and takes custody of prisoners; guards and transports prisoners; provides meals and completes daily records. When assigned to Reserves details, tracks and coordinates the scheduling and training of Reserve Police Officers. When assigned to Traffic detail, enforces specialized Traffic and Motor Vehicle Codes and prepares traffic and collision reports and investigation records; sets up DUI monitoring; coordinates work with the Department of Motor Vehicles and Courts; attends meetings, prepares logs, and makes presentations. When assigned to Field Training Officer detail - organizes, coordinates, and provides officer training in the field related to proper law enforcement surveillance, handling of traffic stops, preparation of departmental reports, and related tasks; completes training records and employee progress reports at regular intervals. When assigned to K-9 detail, assists in searches of suspects and properties; trains animals and conducts exercises in proper pursuit and control methods; feeds and maintains animals in accordance with health and safety standards, and prepares related activity records. When assigned to Detective detail, conducts crime scene investigations and pursues cases involving the collection of additional evidence, identification and interviewing of victims and suspects, and prosecution of cases within the court system; conducts covert patrol; writes and executes search warrants; coordinates property and evidence collection with police support staff; testifies in cases. When assigned to SWAT detail, responds to emergency calls involving hostages, barricaded suspects, suicide threats, bomb threats, deadly use of force, high risk search and arrest warrant service, and related incidents involving public safety. When assigned to Gang detail, monitors and investigates associations of individuals who belong to known gangs; determines means of gaining access and information from informants related to actual or planned crimes; testifies in cases. When assigned to School Resource detail, visits public schools, prepares and makes educational presentations, maintains communications with school officials, works with District staff on attendance and truancy issues, and counsel's students related to lawful conduct and community standards and expectations. Provides escorts or guard services for parades, various public activities, or meetings. QUALIFICATIONS GUIDELINES Knowledge of: Police science principles, practices and professional standards; Federal Constitution rights governing search and seizure and Miranda applications; state laws, Penal Codes, Traffic Codes, and Civil Codes, statutes, court decisions, and case law; local codes and ordinances, departmental policies and practices, and rules governing criminal evidence, criminal acts, arrest and custody of prisoners or contraband; criminal investigation methods, identification methods; crime prevention principles, use of police records, and law enforcement practices; self-defense methods and physical restraint techniques; radio codes, transmission procedures and communication techniques; principles of human behavior; professional standards; contemporary patrol, traffic enforcement, criminal investigation, and related police services, including specialty assignments; communicable disease control methods and techniques; proper care and maintenance of property and equipment; effective customer service techniques. Ability to: Operate police motor vehicles, radio communications equipment, computer equipment, firearms, and weapons; interpret and apply state public safety laws, codes, and local ordinances; prepare and present clear, accurate, and concise police reports and statistical records; analyze solutions to law enforcement problems; convey clear instructions or execute commands; establish and maintain effective working relationships with other divisions, police management, city departments, public and private agencies, community groups and the general public; communicate effectively, both orally or in writing; accurately recall circumstances regarding traffic incidents or crime reports; exercise tact and diplomacy in maintaining self-control in provocative or confrontational situations; think logically and maintain alertness in emergency situations; relate effectively with persons from diverse social, ethnic, political and racial backgrounds and age groups. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Physical Demands While performing the duties of this class, the employee is frequently required to use hands to finger, handle, feel, or operate objects, tools, or controls; and reach with hands and arms above and below shoulder level. The employee is expected to climb or scale walls, ladders, or steps, carry police safety gear; stoop, bend, kneel, crouch, squat, or crawl, as well as walk, sit, and run. Sensory demands include talking, hearing, and using smell. This position must be able to pull and carry persons in emergency situations, administer first aid, and fight in self-defense. Employees are expected to grasp and carry power and hand tools, and lift, carry, and move persons, equipment, and push, pull, or drag objects weighing up to 100 pounds or more. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; remain calm and use effective judgment in dangerous situations; and interact with citizens, business representatives, city staff, other organizations, police safety personnel, school representatives, and the public, and other interfaces depending upon the position assignment. WORK ENVIRONMENT The employee frequently works in outside weather conditions, and in a patrol unit and may operate specialized equipment when assigned to patrol. The work involves exposure to extreme heat, smoke, dust, fumes, and inclement weather, as well as loud noises such as, but not limited to, sirens, alarms, and diesel engines. These positions require the use of safety helmets, armored vests, earplugs, utility belts, and other specialized equipment as well as certification in protective and life-saving equipment. These positions are subject to the threat of injury and life-threatening hazards as part of police safety operations. EDUCATION/TRAINING/EXPERIENCE High School graduation or G.E.D. AND successful completion of a California P.O.S.T. certified Law Enforcement basic training academy is required. P.O.S.T. certificate of completion of a California Law Enforcement basic training academy must be current at the time of hire. Completion of up to 60-semester level units related to general education and police science is desirable. LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS A valid Class C California driver's license, acceptable driving record, and evidence of insurance are required. Successful completion of the police academy. For specialty assignments, completion of all required training and certification related to the special position assignment within one year of assignment. Satisfactory completion of Basic, Intermediate, and Advanced Peace Officer Standards & Training (P.O.S.T.) certification is required within three years of assignment to this classification. Ability to work extended hours in order to meet shift needs, complete reports, attend meetings, or conduct police business. Employees who become department employees on or after January 1, 1987, shall, as a condition of their continued employment, refrain from smoking tobacco or any other non-tobacco substance at any time on or off duty. Violation of this condition of employment shall be deemed good cause for dismissal. Vision: No more than 20/100 uncorrected and 20/30 corrected and freedom from uncorrectable color blindness. Specific vision abilities required by this job include close vision, peripheral vision, color vision, and the ability to adjust focus. Age : Must be 21 years of age or older at the time of appointment. Citizenship: Must be a citizen of the United States OR permanent resident alien who is eligible for and has already applied for citizenship. Psychological: Applicants must undergo a psychological assessment by a qualified professional to determine their suitability for the position. Polygraph Examination: Applicants will be administered an integrity test and a polygraph examination. Background Investigation : Applicants will undergo a complete, comprehensive, P.O.S.T.-approved background Investigation. Character: Applicants must be of good character and reputation. Applicants will be fingerprinted and records checked in both state and federal bureaus. Applicants must not have a record of conviction of a serious offense, or numerous convictions of minor offenses. Credit rating, if established, must be satisfactory. APPLICANT INFORMATION/EXAM WEIGHT Applicants must file a concise and complete City application regarding their qualifications for the position online through the Human Resources Department webpage at www.buenapark.com/hr as soon as possible. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a City employment application. All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to oral interviews and/or written exams and oral presentations. Successful candidates will be placed on the employment-eligible list from which hires may be made. The list is valid for up to one year unless exhausted sooner. The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability. The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment. Below is a list of key benefits offered to Police Sworn employees of the City of Buena Park. This list is a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department. SALARY RANGE: Composed of seven (7) steps - Entry step through step seven (7) (Except management positions). Each step represents an increase of approximately five (5) percent. RETIREMENT: Provided through California Public Employees' Retirement System (CalPERS). Employee pays member contribution. VACATION: Earned at the rate of ten (10) working days per year for the first five (5) years of service. Public safety employees receive a different but equivalent benefit. Additional vacation may be earned by employees after five (5) years of service. SICK LEAVE: Accumulated on the basis of eight (8) hours per month with no maximum accumulation. HOLIDAYS: An average of eleven (11) holidays per year, plus one (1) floating holiday. EDUCATION REIMBURSEMENT: $5000 per calendar year beginning January 1, 2024 plus the cost of books. ADDITIONAL PAYS: Bilingual Pay - $300.00 per month Longevity Pay Employees with 20-24 years of service receive a 3% base salary adjustment annually Employees with 25 years of more of service receive a 5% base salary adjustment annually Shift Differential - $175.00 per month Uniform Allowance - $800.00 annually MEDICAL INSURANCE: Several plans (indemnity and HMO's) are available. The City pays a flat rate portion of the premium according to the bargaining unit agreement. DENTAL INSURANCE: Three (3) plans are available. The City pays a flat rate portion of the premium. The Employee may pay a portion of the insurance premium according to their bargaining unit agreement. This benefit is voluntary. VISION INSURANCE: One plan is available. The Employee pays the insurance premium and this benefit is voluntary. LIFE INSURANCE: Amount of coverage is based on the employee bargaining unit. Premiums are fully paid by the City. LONG TERM DISABILITY: Fully paid by the City. Police sworn personnel are not eligible. OC CREDIT UNION: Available to all City employees and their families. OTHER BENEFITS: 3/12 and 4/10 work schedules available. Hours and days off will vary based on assignment. Full Flexible Cafeteria Plan Employee Gym Employee Assistance Program – Available to all City employees and their immediate families. OPTIONAL BENEFITS: Option to participate in Deferred Compensation 457 Plan and Scholar Share 529 College Savings Plan. Option to purchase other insurance such as Accident Insurance, Cancel Insurance, Short-term Disability Insurance, and more. Closing Date/Time:
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION The Clark County Office of Public Safety is seeking qualified candidates to fill vacancies for the position of Office of Public Safety Police Officer I. This position requires a Nevada State Peace Officer Standards and Training (P.O.S.T.) Category I Certificate or the completion of a certified Nevada Police Academy Category I training program at time of application. This entry level class is characterized by immediate responsibility for preservation of County property, security and enforcement of Nevada statutes, County ordinances, and rules and regulations. Under general supervision the incumbent will participate in field training and an evaluation program, patrol County parks and other County facilities, assist the public, make arrests, control crime, prevent or detect violations of law, and enforce state and local laws. This is an open and continuous recruitment, interview and testing dates will vary depending on when the application was received and reviewed by Human Resources for meeting minimum qualifications. Human Resources reserves the right to call only the most qualified applicants to the hiring interview. MINIMUM REQUIREMENTS Education and Experience: Equivalent to graduation from high school. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: Must carry a firearm and meet and maintain applicable certification. Must work for extended periods of time outdoors and in potentially life-threatening situations. Licensing/Certification and other Requirements: Must possess and maintain a valid Nevada State Peace Officer Standards and Training (P.O.S.T.) Category I Certification or have completed a certified Nevada Peace Academy Category I training program at time of application. Must be capable of passing Nevada P.O.S.T. Category I State Physical Fitness Examination as defined by NAC 289.205. Must meet the minimum standards for appointment as defined in NAC 289.110. Must possess a valid Nevada Class C driver's license at time of appointment. In addition to the minimum requirements, per Nevada P.O.S.T. (NAC 289.110), no person may be appointed to perform the duties of a peace officer unless he or she: Is a citizen of the United States.Is at least 21 years of age at the time of appointment. For the full listing of NAC.289.110 minimum requirements, visit: www.leg.state.nv.us/NAC/NAC-289.html Nevada Police Academy Graduates: Within 16 weeks of date of hire, must pass the Nevada P.O.S.T. Category I Physical Fitness Examination. Within one year of hire must pass the Nevada P.O.S.T. Proficiency Examination, administered by Nevada P.O.S.T. Out-of-State Candidates: Applicants with P.O.S.T. certifications outside the State of Nevada must provide documentation at time of application proving their certification meets Nevada P.O.S.T. Category I standards. Within one year of hire must complete requirements and receive Nevada P.O.S.T. Category I Certification. For information on Nevada P.O.S.T reciprocity requirements visit: http://post.nv.gov/Training/Reciprocity/ . Failure to complete required training or receive required certification shall be proper cause for termination. Background Investigation: Employment is contingent upon successful completion of a background investigation. The background investigation may include a psychological and polygraph evaluation. Periodic background investigations may be conducted. Medical Examination: Employment is contingent upon the results of a physical examination performed by our examining physician. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Provides information and appropriate assistance concerning County programs and facilities; explains and interprets County rules and regulations, County ordinances, state statutes, etc.; l provides reports as required to supervisor's office; patrols parks and other County facilities for the purpose of assisting the public, making arrests or issuing citations for major violations on foot and by vehicle, controlling crime, preventing or detecting violations of law, and enforcing state and local laws; performs investigative duties regarding complaints and incidents; assists other law enforcement agencies when necessary; provides crowd and traffic control coverage at special events and assigned activities; assists and provides appropriate first aid and CPR; writes detailed reports on all accidents, arrest reports, other necessary reports; testifies in court when necessary; transports and books arrested persons; responds to emergencies at park locations and County facilities as necessary; drives a County vehicle to transport persons, travel to various locations, respond to emergency situations, and conduct law enforcement duties; uses standard office equipment, including a computer, in the course of the work; performs other similar and related duties as required. PHYSICAL DEMANDS Mobility to work in a public safety setting, including traverse difficult terrain, stamina to stand, walk and/or run for extended period of time, and strength to physically restrain, arrest and /or eject individuals; occasionally lift and carry up to 100 pounds; vision to use standard office equipment and read printed materials including a computer screen; and hearing and speech to communicate in person or over a radio or telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: Continuous
Mar 27, 2024
Full Time
ABOUT THE POSITION The Clark County Office of Public Safety is seeking qualified candidates to fill vacancies for the position of Office of Public Safety Police Officer I. This position requires a Nevada State Peace Officer Standards and Training (P.O.S.T.) Category I Certificate or the completion of a certified Nevada Police Academy Category I training program at time of application. This entry level class is characterized by immediate responsibility for preservation of County property, security and enforcement of Nevada statutes, County ordinances, and rules and regulations. Under general supervision the incumbent will participate in field training and an evaluation program, patrol County parks and other County facilities, assist the public, make arrests, control crime, prevent or detect violations of law, and enforce state and local laws. This is an open and continuous recruitment, interview and testing dates will vary depending on when the application was received and reviewed by Human Resources for meeting minimum qualifications. Human Resources reserves the right to call only the most qualified applicants to the hiring interview. MINIMUM REQUIREMENTS Education and Experience: Equivalent to graduation from high school. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: Must carry a firearm and meet and maintain applicable certification. Must work for extended periods of time outdoors and in potentially life-threatening situations. Licensing/Certification and other Requirements: Must possess and maintain a valid Nevada State Peace Officer Standards and Training (P.O.S.T.) Category I Certification or have completed a certified Nevada Peace Academy Category I training program at time of application. Must be capable of passing Nevada P.O.S.T. Category I State Physical Fitness Examination as defined by NAC 289.205. Must meet the minimum standards for appointment as defined in NAC 289.110. Must possess a valid Nevada Class C driver's license at time of appointment. In addition to the minimum requirements, per Nevada P.O.S.T. (NAC 289.110), no person may be appointed to perform the duties of a peace officer unless he or she: Is a citizen of the United States.Is at least 21 years of age at the time of appointment. For the full listing of NAC.289.110 minimum requirements, visit: www.leg.state.nv.us/NAC/NAC-289.html Nevada Police Academy Graduates: Within 16 weeks of date of hire, must pass the Nevada P.O.S.T. Category I Physical Fitness Examination. Within one year of hire must pass the Nevada P.O.S.T. Proficiency Examination, administered by Nevada P.O.S.T. Out-of-State Candidates: Applicants with P.O.S.T. certifications outside the State of Nevada must provide documentation at time of application proving their certification meets Nevada P.O.S.T. Category I standards. Within one year of hire must complete requirements and receive Nevada P.O.S.T. Category I Certification. For information on Nevada P.O.S.T reciprocity requirements visit: http://post.nv.gov/Training/Reciprocity/ . Failure to complete required training or receive required certification shall be proper cause for termination. Background Investigation: Employment is contingent upon successful completion of a background investigation. The background investigation may include a psychological and polygraph evaluation. Periodic background investigations may be conducted. Medical Examination: Employment is contingent upon the results of a physical examination performed by our examining physician. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Provides information and appropriate assistance concerning County programs and facilities; explains and interprets County rules and regulations, County ordinances, state statutes, etc.; l provides reports as required to supervisor's office; patrols parks and other County facilities for the purpose of assisting the public, making arrests or issuing citations for major violations on foot and by vehicle, controlling crime, preventing or detecting violations of law, and enforcing state and local laws; performs investigative duties regarding complaints and incidents; assists other law enforcement agencies when necessary; provides crowd and traffic control coverage at special events and assigned activities; assists and provides appropriate first aid and CPR; writes detailed reports on all accidents, arrest reports, other necessary reports; testifies in court when necessary; transports and books arrested persons; responds to emergencies at park locations and County facilities as necessary; drives a County vehicle to transport persons, travel to various locations, respond to emergency situations, and conduct law enforcement duties; uses standard office equipment, including a computer, in the course of the work; performs other similar and related duties as required. PHYSICAL DEMANDS Mobility to work in a public safety setting, including traverse difficult terrain, stamina to stand, walk and/or run for extended period of time, and strength to physically restrain, arrest and /or eject individuals; occasionally lift and carry up to 100 pounds; vision to use standard office equipment and read printed materials including a computer screen; and hearing and speech to communicate in person or over a radio or telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: Continuous
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent. Licenses or Certifications: Must be able to obtain TCOLE Certification within one (1) year of employment and TCIC / NCIC certification within six (6) months of employment. Notes to Applicants https://www.austintexas.gov/department/apd-911-emergency-communications PLEASE NOTE : You will be contacted after the position closes . Starting salary with no experience is $25.56/hr. * $150/month First Responder Pay * (once licensed) Applicants will also be administered a skills assessment test. Ability to type at least 40 net words per minute is required. Licenses and Certifications: Must be able to pass the State mandated exam to obtain the Texas Commission on Law Enforcement ( TCOLE ) Telecommunicator License within one (1) year of employment. Must be able to obtain TCIC / NCIC certification within six (6) months of employment. Additional Information: A detailed and complete employment application is required to help us better evaluate your qualifications. Certification or the ability to type at least 40 net words per minute is required . Applicants who have taken a typing test administered through the Workforce Solutions Office within one (1) year of application date may attach the results to their online application as other document. Applicants will also be administered a skills assessment test. In compliance with the Texas Commission on Law Enforcement requirements, applicants must show proof of U.S. citizenship. The following documents are accepted: Birth Certificate - U.S. Passport - U.S. Passport Card - Certificate of Citizenship - Certificate of Naturalization. Click here for TCOLE rules Offers of employment are contingent upon successful completion of all testing requirements including a background check and investigation as administered by the department, fingerprint clearance, interview process, drug screening, and psychological exam. Employees will be in training status for 15-17 weeks. Pay Range $25.56 - $28.80 per hour Hours Shift work- schedule varies. Shift assignments and days off rotate and are varied to meet the needs of a 24-hour, 7-day a week operation in an Emergency Response environment. To be considered for this position, candidates must be available for various shifts and various days off. Weekend and holiday work is required. Job Close Date 04/28/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 5010 Old Manor Rd (CTECC), Austin Texas Preferred Qualifications Record computer data rapidly and accurately; Related emergency situation experience preferred; Ability to Maintain security and confidentiality; Read, comprehend, and communicate, both verbally and in writing as well as effectively administer by written, and verbal communications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Receives coded information requesting Police investigation from 911 to responsible field units including vehicle, motorcycle, and helicopter. Operates Police Emergency Radio System in accordance with FCC rules and regulations. Maintains constant awareness of status of mobile units and updates information as it changes. Receives radio calls from field units; transmits messages via radio or telephone using a Computer Aided Dispatch/Mobile Data Terminal computer system. Updates information on an ongoing basis to ensure all documentation is accurate and concise. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the operations of a Police Emergency Communications Center. Skill in oral and written communication. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Ability to work in close quarters and to wear a telephone headset. Ability to apply telephone interviewing techniques. Ability to quickly and accurately obtain appropriate information. Ability to learn and communicate medical emergency pre-arrival instructions ( EMD ). Ability to deal tactfully with the public and others. Ability to establish and maintain effective communication and working relationships with City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are Graduation from an accredited high school or equivalent. Must be able to obtain TCOLE Certification within one (1) year of employment, and TCIC/NCIC certification within six (6) months of employment. Do you meet these minimum qualifications? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Shift assignments and days off rotate and are varied to meet the needs of a 24-hour, 7-day a week operation in an emergency response environment. To be considered for this position, candidates must be available for various shifts and various days off. Are you able and willing to work this schedule as required? Yes No * Are you a licensed Telecommunicator? Yes No * Do you have experience assisting in emergency situations? Yes No * Do you have the ability to exercise good judgement, tact and diplomacy in all dealings and maintain confidentiality as required. Yes No * Do you have experience working in a fast paced, high volume environment with shifting priorities? Yes No Optional & Required Documents Required Documents Optional Documents Cover Letter Other Document Resume
Apr 08, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent. Licenses or Certifications: Must be able to obtain TCOLE Certification within one (1) year of employment and TCIC / NCIC certification within six (6) months of employment. Notes to Applicants https://www.austintexas.gov/department/apd-911-emergency-communications PLEASE NOTE : You will be contacted after the position closes . Starting salary with no experience is $25.56/hr. * $150/month First Responder Pay * (once licensed) Applicants will also be administered a skills assessment test. Ability to type at least 40 net words per minute is required. Licenses and Certifications: Must be able to pass the State mandated exam to obtain the Texas Commission on Law Enforcement ( TCOLE ) Telecommunicator License within one (1) year of employment. Must be able to obtain TCIC / NCIC certification within six (6) months of employment. Additional Information: A detailed and complete employment application is required to help us better evaluate your qualifications. Certification or the ability to type at least 40 net words per minute is required . Applicants who have taken a typing test administered through the Workforce Solutions Office within one (1) year of application date may attach the results to their online application as other document. Applicants will also be administered a skills assessment test. In compliance with the Texas Commission on Law Enforcement requirements, applicants must show proof of U.S. citizenship. The following documents are accepted: Birth Certificate - U.S. Passport - U.S. Passport Card - Certificate of Citizenship - Certificate of Naturalization. Click here for TCOLE rules Offers of employment are contingent upon successful completion of all testing requirements including a background check and investigation as administered by the department, fingerprint clearance, interview process, drug screening, and psychological exam. Employees will be in training status for 15-17 weeks. Pay Range $25.56 - $28.80 per hour Hours Shift work- schedule varies. Shift assignments and days off rotate and are varied to meet the needs of a 24-hour, 7-day a week operation in an Emergency Response environment. To be considered for this position, candidates must be available for various shifts and various days off. Weekend and holiday work is required. Job Close Date 04/28/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 5010 Old Manor Rd (CTECC), Austin Texas Preferred Qualifications Record computer data rapidly and accurately; Related emergency situation experience preferred; Ability to Maintain security and confidentiality; Read, comprehend, and communicate, both verbally and in writing as well as effectively administer by written, and verbal communications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Receives coded information requesting Police investigation from 911 to responsible field units including vehicle, motorcycle, and helicopter. Operates Police Emergency Radio System in accordance with FCC rules and regulations. Maintains constant awareness of status of mobile units and updates information as it changes. Receives radio calls from field units; transmits messages via radio or telephone using a Computer Aided Dispatch/Mobile Data Terminal computer system. Updates information on an ongoing basis to ensure all documentation is accurate and concise. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the operations of a Police Emergency Communications Center. Skill in oral and written communication. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Ability to work in close quarters and to wear a telephone headset. Ability to apply telephone interviewing techniques. Ability to quickly and accurately obtain appropriate information. Ability to learn and communicate medical emergency pre-arrival instructions ( EMD ). Ability to deal tactfully with the public and others. Ability to establish and maintain effective communication and working relationships with City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are Graduation from an accredited high school or equivalent. Must be able to obtain TCOLE Certification within one (1) year of employment, and TCIC/NCIC certification within six (6) months of employment. Do you meet these minimum qualifications? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Shift assignments and days off rotate and are varied to meet the needs of a 24-hour, 7-day a week operation in an emergency response environment. To be considered for this position, candidates must be available for various shifts and various days off. Are you able and willing to work this schedule as required? Yes No * Are you a licensed Telecommunicator? Yes No * Do you have experience assisting in emergency situations? Yes No * Do you have the ability to exercise good judgement, tact and diplomacy in all dealings and maintain confidentiality as required. Yes No * Do you have experience working in a fast paced, high volume environment with shifting priorities? Yes No Optional & Required Documents Required Documents Optional Documents Cover Letter Other Document Resume
City of Santa Clara, CA
Santa Clara, California, United States
Description This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month . ** To receive consideration for the screening process, candidates must meet the below minimum qualifications: Graduation from high school or possession of a GED; AND The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or OR Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; OR Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. The Department The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website . The Position As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training. DISTINGUISHING CHARACTERISTICS This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Lateral Public Safety Dispatcher Hiring Incentive Program $7,500 recruitment incentive $2,500 is paid in the first pay period! Please review the Side Letter Agreement for more information: https://www.santaclaraca.gov/home/showpublisheddocument/82587/638380624607930000 Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed. Operates base radio console equipment, transmitting and receiving routine and emergency messages Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures Coordinates emergency operations between various departmental personnel and equipment Operates data terminals for information pertaining to daily public safety operations, and general emergency services Maintains written logs, files, and computer information in the prescribed manner Updates computer files and performs other clerical functions and tasks as directed Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTIONS Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. DESIRABLE QUALIFICATIONS Classroom education involving fire science or law enforcement related studies. LICENSES/CERTIFICATES Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing. PERMANENT CITY EMPLOYEES PREFERENCE POINTS Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: General public safety radio and telephone communications systems Police and fire emergency procedures Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries Skill in: Reading and interpreting maps; and maintaining accurate records Ability to: Read, write, spell, and speak in clear, concise English Learn correct telephone answering techniques, policies and procedures Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety Follow verbal and written instructions Communicate clearly and distinctly using radio and telephone equipment Maintain composure and work accurately in emergency situations Work in a team-based environment and achieve common goals Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public Work in a confined area, wearing a headset which restricts physical movement about the work area Accurately enter information into the CAD system while simultaneously receiving information by phone or radio Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations Work in a highly structured environment where all communications are recorded or documented and reviewed as public record Handle multiple priorities and organize workload Extract information or data from other computer systems View multiple video display terminals for extended periods of time in low variable light conditions Distinguish and interpret the meaning of colors on video display terminals Distinguish and comprehend simultaneous communications from several sources Work continuously or uninterrupted as required, standing or sitting for extended periods of time Perform with a high standard of customer service, professional conduct, and civic responsibility Use emergency medical questioning techniques and provide medical instructions via telephone when required Type at a net rate of 35 wpm on a computer keyboard Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications: Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous: Applications will be reviewed at the end of each month for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. City of Santa Clara Benefit Summary Overview for Bargaining Unit #10 Public Safety Non-Sworn Employees Association This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #10 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40 (Social Security) and 1.45% (Medicare) of gross pay Health Insurance: The City contributes up to 100% of the premium of the Kaiser (Region 1) plan for Employee Only and Employee + 1 Dependent plans, and up to 90% of the premium of the Kaiser (Region 1) plan of the Employee + 2 or More Dependents plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis No cash difference is paid if an employee elects a plan cheaper than the max City contribution To be eligible for the City’s contribution toward health, employees must be on a paid status for at least 80 hours in the month prior to the month of coverage Coverage is effective as early asthe first day of the monthafter date of hire Employees hired on or after 1/1/2024who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $100.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information. Long Term Disability (LTD) Insurance Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City paid benefit. City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Additionally, the City contributes $300.00 a month toward employee’s 457(b) account. This dollar amount will factor into the above mentioned IRS rules and limits Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 - 9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 400 hours Once per year, employees can elect to convert up to 60 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Thirteen (13) paid eight-hour holidays per year Bilingual Pay: If the Department Head determines that there is a significant need or benefit, on a regular basis, to having the employee certified in a particular language other than English, a certified bilingual employee is eligible for$45/bi-weekly or $90/bi-weekly for advanced certification bilingual pay Night Differential Pay: Employees are eligible for 5.0% night differential pay for all hours worked between 4:00 p.m. and 6:00 a.m. Additional Premium Pays: Community Service Officer IIs, Police Records Specialist IIs, and Public Safety Dispatcher IIs assigned to train newly hired employees in eligible classifications are entitled to 5% training pay for the actual hours worked performing those duties Dispatcher classifications: 2.5% of base pay for Intermediate POST Certification. Additional 2.5% of base pay for Advanced POST Certification (up to 5% total) Police Records Supervisor classification: 2.5% of base pay for Records Supervisor POST Certification Employees may receive a maximum of 2% of base pay for either a bachelor's degree (if not a minimum requirement of the classification) or master's degree (if BA/BS is a requirement) Uniform Allowance: $600 for eligible classifications (per MOU) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Psychological Counseling: Employees in Unit 10 who work in the Police Department are eligible for the same psychological program as Unit 2, and employees who work in the Fire Department are eligible for the same psychological program as Unit 1 (See MOU for further details) Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416.00/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249.00/month in 2024 (amount adjusted annually) Paid Meal Break: Employees in all Communications Dispatcher classifications and in the classifications of Police Records Specialist II, Police Records Supervisor, Community Service Officer I/II, and Jail Service Officer will be paid forthe meal break during the regularly scheduled shift and will be subject to call back during the meal period
Mar 08, 2024
Full Time
Description This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month . ** To receive consideration for the screening process, candidates must meet the below minimum qualifications: Graduation from high school or possession of a GED; AND The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or OR Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; OR Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. The Department The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website . The Position As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training. DISTINGUISHING CHARACTERISTICS This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Lateral Public Safety Dispatcher Hiring Incentive Program $7,500 recruitment incentive $2,500 is paid in the first pay period! Please review the Side Letter Agreement for more information: https://www.santaclaraca.gov/home/showpublisheddocument/82587/638380624607930000 Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed. Operates base radio console equipment, transmitting and receiving routine and emergency messages Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures Coordinates emergency operations between various departmental personnel and equipment Operates data terminals for information pertaining to daily public safety operations, and general emergency services Maintains written logs, files, and computer information in the prescribed manner Updates computer files and performs other clerical functions and tasks as directed Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTIONS Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. DESIRABLE QUALIFICATIONS Classroom education involving fire science or law enforcement related studies. LICENSES/CERTIFICATES Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing. PERMANENT CITY EMPLOYEES PREFERENCE POINTS Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: General public safety radio and telephone communications systems Police and fire emergency procedures Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries Skill in: Reading and interpreting maps; and maintaining accurate records Ability to: Read, write, spell, and speak in clear, concise English Learn correct telephone answering techniques, policies and procedures Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety Follow verbal and written instructions Communicate clearly and distinctly using radio and telephone equipment Maintain composure and work accurately in emergency situations Work in a team-based environment and achieve common goals Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public Work in a confined area, wearing a headset which restricts physical movement about the work area Accurately enter information into the CAD system while simultaneously receiving information by phone or radio Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations Work in a highly structured environment where all communications are recorded or documented and reviewed as public record Handle multiple priorities and organize workload Extract information or data from other computer systems View multiple video display terminals for extended periods of time in low variable light conditions Distinguish and interpret the meaning of colors on video display terminals Distinguish and comprehend simultaneous communications from several sources Work continuously or uninterrupted as required, standing or sitting for extended periods of time Perform with a high standard of customer service, professional conduct, and civic responsibility Use emergency medical questioning techniques and provide medical instructions via telephone when required Type at a net rate of 35 wpm on a computer keyboard Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications: Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous: Applications will be reviewed at the end of each month for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. City of Santa Clara Benefit Summary Overview for Bargaining Unit #10 Public Safety Non-Sworn Employees Association This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #10 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40 (Social Security) and 1.45% (Medicare) of gross pay Health Insurance: The City contributes up to 100% of the premium of the Kaiser (Region 1) plan for Employee Only and Employee + 1 Dependent plans, and up to 90% of the premium of the Kaiser (Region 1) plan of the Employee + 2 or More Dependents plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis No cash difference is paid if an employee elects a plan cheaper than the max City contribution To be eligible for the City’s contribution toward health, employees must be on a paid status for at least 80 hours in the month prior to the month of coverage Coverage is effective as early asthe first day of the monthafter date of hire Employees hired on or after 1/1/2024who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $100.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information. Long Term Disability (LTD) Insurance Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City paid benefit. City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Additionally, the City contributes $300.00 a month toward employee’s 457(b) account. This dollar amount will factor into the above mentioned IRS rules and limits Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 - 9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 400 hours Once per year, employees can elect to convert up to 60 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Thirteen (13) paid eight-hour holidays per year Bilingual Pay: If the Department Head determines that there is a significant need or benefit, on a regular basis, to having the employee certified in a particular language other than English, a certified bilingual employee is eligible for$45/bi-weekly or $90/bi-weekly for advanced certification bilingual pay Night Differential Pay: Employees are eligible for 5.0% night differential pay for all hours worked between 4:00 p.m. and 6:00 a.m. Additional Premium Pays: Community Service Officer IIs, Police Records Specialist IIs, and Public Safety Dispatcher IIs assigned to train newly hired employees in eligible classifications are entitled to 5% training pay for the actual hours worked performing those duties Dispatcher classifications: 2.5% of base pay for Intermediate POST Certification. Additional 2.5% of base pay for Advanced POST Certification (up to 5% total) Police Records Supervisor classification: 2.5% of base pay for Records Supervisor POST Certification Employees may receive a maximum of 2% of base pay for either a bachelor's degree (if not a minimum requirement of the classification) or master's degree (if BA/BS is a requirement) Uniform Allowance: $600 for eligible classifications (per MOU) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Psychological Counseling: Employees in Unit 10 who work in the Police Department are eligible for the same psychological program as Unit 2, and employees who work in the Fire Department are eligible for the same psychological program as Unit 1 (See MOU for further details) Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416.00/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249.00/month in 2024 (amount adjusted annually) Paid Meal Break: Employees in all Communications Dispatcher classifications and in the classifications of Police Records Specialist II, Police Records Supervisor, Community Service Officer I/II, and Jail Service Officer will be paid forthe meal break during the regularly scheduled shift and will be subject to call back during the meal period
City of LIvermore
Livermore, California, United States
Description Click Here for the job announcement. This recruitment is for Lateral Public Safety Dispatchers. To be eligible for lateral recruitment, you must be a current emergency dispatcher with a police agency. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Description Click Here for the job announcement. This recruitment is for Lateral Public Safety Dispatchers. To be eligible for lateral recruitment, you must be a current emergency dispatcher with a police agency. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
City of LIvermore
Livermore, California, United States
Description Click Here for the job announcement. The Livermore Police Department is looking for committed individuals who are ready to serve their community through a career in emergency services. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Description Click Here for the job announcement. The Livermore Police Department is looking for committed individuals who are ready to serve their community through a career in emergency services. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
City of Murrieta, CA
Murrieta, California, United States
Description and Essential Functions Connected by Amazing Employees SALARY Public Safety Dispatcher I: $61,710 - $75,009/year Public Safety Dispatcher II: $67,882 - $82,511/year The City of Murrieta is accepting applications for the position of Public Safety Dispatcher I/II to create an eligibility list. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The ideal candidates should be able to deal effectively with a diverse public in routine and emergency situations and demonstrate high communication skills. Prior experience as police, fire, or medical dispatcher is highly desirable. The City has implemented Emergency Medical Dispatching (EMD) for all communications personnel. DEFINITION Under immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision, receives police and emergency calls and dispatches police and fire units following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties including record keeping, typing, and filing; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS Public Safety Dispatcher I - This is the entry-level classification in the Public Safety Dispatcher series. Initially, under close supervision, incumbents learn and perform routine tasks in both emergency and non-emergency situations. As experience is gained, assignments become more varied, complex, and challenging; close supervision and frequent review of work lessen as an incumbent demonstrates the skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Public Safety Dispatcher II level but are not expected to function at the same skill level and typically exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Public Safety Dispatcher II - This is the fully qualified journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the Public Safety Dispatcher I by performing the full range of duties as assigned, working independently, and exercising judgment and initiative. All activities must be performed within specified legal guidelines. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Public Safety Dispatcher because the latter provides technical and functional direction to lower-level staff. Positions in the Public Safety Dispatcher series are flexibly staffed; positions at the Public Safety Dispatcher II level are typically filled by advancement from the Public Safety Dispatcher I level; progression to the Public Safety Dispatcher II level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the Public Safety Dispatcher II level. ESSENTIAL FUNCTIONS Management reserves the right to add, modify, change, or rescind the work assignments of different positions and make reasonable accommodations so that qualified employees can perform the job's essential functions. Positions at the Public Safety Dispatcher I level may perform some of these duties and responsibilities in a learning capacity. Receives police and emergency calls for service; assesses with the caller the nature of the call through a series of questions and formulates a call for service; determines the severity of the call; ascertains officer safety and public safety needs with the caller; takes action as prescribed through standard operating procedures and/or refers to supervisor or manager for direction Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining the priority of emergency and contacting and sending appropriate response units Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units Dispatches and communicates with fire and rescue personnel on the radio, while taking numerous emergency and non-emergency calls during an emergency and high-priority events; relays information to appropriate dispatchers when additional resources are needed Provides general information to the public; refers callers to appropriate agencies; calms angered or distraught callers; maintains professionalism in radio transmissions during hectic, tense, and dangerous situations Operates multiple computers, telephone lines, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned; may troubleshoot equipment issues as required Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons, restraining orders, and all out-of-state information, including, but not limited to, driver's license, license plates, and criminal history Accesses federal, state, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff Serves as a liaison to the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files Attends necessary training, and shift briefing sessions, participates in drills and test scenarios to prepare for unexpected emergencies Observes and complies with all City and mandated safety rules, regulations, and protocols Performs other duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Public Safety Dispatcher I/II - High School Diploma or equivalent (GED) Public Safety Dispatcher I - One (1) year of general clerical experience involving public contact Public Safety Dispatcher II - Two (2) years of experience performing public safety dispatch duties with possession of a POST Certificate or there (3) years of experience performing public safety dispatch duties with possession of an EMD Certificate Highly Desirable Experience as a police, fire, or medical dispatcher LICENSES AND CERTIFICATIONS Public Safety Dispatcher I Must obtain the P.O.S.T. Basic Dispatcher certificate within one year. Must obtain CPR Certification within one year Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings Public Safety Dispatcher II Possession of P.O.S.T. Basic Dispatcher certificate. If hired at level II with only the EMD certificate, the employee is required to possess the POST certificate within one year Must obtain CPR Certification within six (6) months Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings. Example combinations to meet qualifications for a Public Safety Dispatcher II With a POST BASIC Certificate High School Diploma or equivalent Possession of P.O.S.T. Basic Dispatcher certificate And two years of experience performing public Safety dispatch duties With an EMD Certificate High School Diploma or equivalent Possession of EMD Certification Must obtain the P.O.S.T. Basic Dispatcher certificate within one year And three years of experience performing public Safety dispatch duties NECESSARY SPECIAL REQUIREMENT A minimum typing ability of 40 words per minute Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Methods and techniques of eliciting critical information in emergency situations from callers who are under stressful conditions Methods and techniques of determining appropriate response to emergencies and dispatching needed resources Functions and operations provided by public safety organization Operational characteristics of computer-aided communications equipment, including multiple telephone lines and radio systems Terminology and procedures used in public safety dispatching, such as penal codes, vehicle codes and radio codes City and County geography, maps, streets, landmarks, and driving directions Policies with respect to confidentiality and the release of sensitive information Principles and practices of data collection and report preparation Methods and techniques of pinging cell phones through service providers to identify emergency locations Business arithmetic Applicable federal, state, and local laws, codes, and procedures relevant to assigned area of responsibility Record keeping principles and practices City and mandated safety rules, regulations, and protocols Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed ABILITY TO Assess and prioritize emergency situations while remaining calm and using sound, independent judgment Dispatch using appropriate grammar and police codes Memorize codes, names, street locations, and other information Read and interpret maps and other pertinent documentation Interpret, apply, and explain policies, procedures, and regulations Attend to multiple activities simultaneously Obtain vital information from individuals in stressful or emergency situations Compile and summarize information to prepare accurate, clear, and concise calls for service Perform technical, detailed, and responsible work within the Emergency Services Communications Center Compose correspondence independently or from brief instructions Organize, maintain, and update office database and records systems Make accurate arithmetic computations Organize own work, set priorities, and meet critical deadlines Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work PHYSICAL DEMANDS Must possess mobility to work in the Emergency Services Communications Center and use standard office and emergency services dispatch equipment, including multiple computers and a diverse range of communications devices; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, and over the telephone and radio. Performance of the work requires that positions frequently remain at a workstation for extended periods of time during their shift. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form and resume must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SCHEDULE Must be available to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the Department). APPLICATION PROCEDURE A City application form, P.O.S.T. Basic Dispatcher certificate (if applying for Public Safety Dispatcher II), and typing certificate must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances, which may include a physical, drug screen, and Live Scan background investigation. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE COMMUNITY Located just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest. THE DEPARTMENT The Murrieta Police Department was formed in 1992 and has grown to 100 sworn officers and 55 professional support staff. The Department is proud of its partnership with the community to fight crime and enhance the quality of life for those who live, work and play in Murrieta. The Police Department has its own communications center that provides dispatching services for Murrieta Police and Fire Departments. In addition to patrol and general investigations, the Police Department has sworn assignments to include juvenile investigations and school resource officers; task force positions to include auto theft, real estate fraud, gangs, parole/probation compliance and computer forensics; and assignments in traffic and off-road enforcement, SWAT, and crisis/hostage negotiations. It is the Police Department's mission to provide the highest quality service to the community. The Police Department anticipates hiring approximately 20 officers over the next two years. The FBI has ranked the City of Murrieta as the third safest city to live in. With the support of Murrieta voters through the addition of a local sales tax (Measure T), the Police Department is investing in additional personnel, equipment and technology that will allow us to maintain, if not improve our standing. THE CITY OF MURRIETA ORGANIZATIONAL VALUES Integrity We are ethical, honest, and fair in all we do. Public Service We deliver responsive and caring service to our community, customers, colleagues, and region. Professionalism We exemplify professionalism through our knowledge, accountability, initiative, and dedication. Teamwork We thrive in a positive work environment noted for collaboration, support, diversity, and balance . Leadership We demonstrate leadership, guide stewardship of resources, and cultivate a vision for the future . MURRIETA GENERAL EMPLOYEES ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Final Compensation: Highest twelve (12) consecutive month period Member Contribution: 8.0% of compensation Formula: 2.7% at 55 Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 8.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,647.83 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays 100% of the premium for a $50,000 life insurance policy. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions. The City shall contribute a matching amount not to exceed $1,600 per year. SPANISH LANGUAGE PAY : 2.5% of base pay for eligible members of the association who are fluent in Spanish. Eligibility is based on business necessity. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Responses such as, "see resume" or "see application" will result in rejection of your application. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Do you possess a high school diploma or GED? Yes No 03 Please select your typing speed. Less than 40 WPM 40 - 50 WPM More than 50 WPM 04 Please indicate the years of experience you possess performing public safety dispatch duties. None Less than 1 years 1 years but less than 2 years 2 years but less than 3 years 3 years but less than 5 years 5 years but less than 10 years 10 years or more 05 The Dispatcher II position requires successful completion of the P.O.S.T. Public Safety Dispatchers' Basic Course and two (2) years experience in dispatch or a EMD Certificate and three (3) years of dispatch experience. A copy of your certificate or proof of successful completion must be attached to your application to be considered for the position. I have one of the certificates stated above and have attached a copy of my certificate or proof of successful completion I do not have either certificates stated above 06 How many years of full-time experience do you have operating a public safety Computer Aided Dispatch (CAD) system? I do not have this experience Less than one year More than one, but less than two years More than two years 07 In reference to the previous question, please describe your experience. Include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 08 Do you have experience operating an Emergency Medical Dispatch (EMD) system? Yes No 09 Are you available to work different shifts including nights, holidays, and weekends? Yes No Required Question Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description and Essential Functions Connected by Amazing Employees SALARY Public Safety Dispatcher I: $61,710 - $75,009/year Public Safety Dispatcher II: $67,882 - $82,511/year The City of Murrieta is accepting applications for the position of Public Safety Dispatcher I/II to create an eligibility list. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The ideal candidates should be able to deal effectively with a diverse public in routine and emergency situations and demonstrate high communication skills. Prior experience as police, fire, or medical dispatcher is highly desirable. The City has implemented Emergency Medical Dispatching (EMD) for all communications personnel. DEFINITION Under immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision, receives police and emergency calls and dispatches police and fire units following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties including record keeping, typing, and filing; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS Public Safety Dispatcher I - This is the entry-level classification in the Public Safety Dispatcher series. Initially, under close supervision, incumbents learn and perform routine tasks in both emergency and non-emergency situations. As experience is gained, assignments become more varied, complex, and challenging; close supervision and frequent review of work lessen as an incumbent demonstrates the skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Public Safety Dispatcher II level but are not expected to function at the same skill level and typically exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Public Safety Dispatcher II - This is the fully qualified journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the Public Safety Dispatcher I by performing the full range of duties as assigned, working independently, and exercising judgment and initiative. All activities must be performed within specified legal guidelines. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Public Safety Dispatcher because the latter provides technical and functional direction to lower-level staff. Positions in the Public Safety Dispatcher series are flexibly staffed; positions at the Public Safety Dispatcher II level are typically filled by advancement from the Public Safety Dispatcher I level; progression to the Public Safety Dispatcher II level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the Public Safety Dispatcher II level. ESSENTIAL FUNCTIONS Management reserves the right to add, modify, change, or rescind the work assignments of different positions and make reasonable accommodations so that qualified employees can perform the job's essential functions. Positions at the Public Safety Dispatcher I level may perform some of these duties and responsibilities in a learning capacity. Receives police and emergency calls for service; assesses with the caller the nature of the call through a series of questions and formulates a call for service; determines the severity of the call; ascertains officer safety and public safety needs with the caller; takes action as prescribed through standard operating procedures and/or refers to supervisor or manager for direction Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining the priority of emergency and contacting and sending appropriate response units Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units Dispatches and communicates with fire and rescue personnel on the radio, while taking numerous emergency and non-emergency calls during an emergency and high-priority events; relays information to appropriate dispatchers when additional resources are needed Provides general information to the public; refers callers to appropriate agencies; calms angered or distraught callers; maintains professionalism in radio transmissions during hectic, tense, and dangerous situations Operates multiple computers, telephone lines, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned; may troubleshoot equipment issues as required Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons, restraining orders, and all out-of-state information, including, but not limited to, driver's license, license plates, and criminal history Accesses federal, state, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff Serves as a liaison to the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files Attends necessary training, and shift briefing sessions, participates in drills and test scenarios to prepare for unexpected emergencies Observes and complies with all City and mandated safety rules, regulations, and protocols Performs other duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Public Safety Dispatcher I/II - High School Diploma or equivalent (GED) Public Safety Dispatcher I - One (1) year of general clerical experience involving public contact Public Safety Dispatcher II - Two (2) years of experience performing public safety dispatch duties with possession of a POST Certificate or there (3) years of experience performing public safety dispatch duties with possession of an EMD Certificate Highly Desirable Experience as a police, fire, or medical dispatcher LICENSES AND CERTIFICATIONS Public Safety Dispatcher I Must obtain the P.O.S.T. Basic Dispatcher certificate within one year. Must obtain CPR Certification within one year Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings Public Safety Dispatcher II Possession of P.O.S.T. Basic Dispatcher certificate. If hired at level II with only the EMD certificate, the employee is required to possess the POST certificate within one year Must obtain CPR Certification within six (6) months Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings. Example combinations to meet qualifications for a Public Safety Dispatcher II With a POST BASIC Certificate High School Diploma or equivalent Possession of P.O.S.T. Basic Dispatcher certificate And two years of experience performing public Safety dispatch duties With an EMD Certificate High School Diploma or equivalent Possession of EMD Certification Must obtain the P.O.S.T. Basic Dispatcher certificate within one year And three years of experience performing public Safety dispatch duties NECESSARY SPECIAL REQUIREMENT A minimum typing ability of 40 words per minute Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Methods and techniques of eliciting critical information in emergency situations from callers who are under stressful conditions Methods and techniques of determining appropriate response to emergencies and dispatching needed resources Functions and operations provided by public safety organization Operational characteristics of computer-aided communications equipment, including multiple telephone lines and radio systems Terminology and procedures used in public safety dispatching, such as penal codes, vehicle codes and radio codes City and County geography, maps, streets, landmarks, and driving directions Policies with respect to confidentiality and the release of sensitive information Principles and practices of data collection and report preparation Methods and techniques of pinging cell phones through service providers to identify emergency locations Business arithmetic Applicable federal, state, and local laws, codes, and procedures relevant to assigned area of responsibility Record keeping principles and practices City and mandated safety rules, regulations, and protocols Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed ABILITY TO Assess and prioritize emergency situations while remaining calm and using sound, independent judgment Dispatch using appropriate grammar and police codes Memorize codes, names, street locations, and other information Read and interpret maps and other pertinent documentation Interpret, apply, and explain policies, procedures, and regulations Attend to multiple activities simultaneously Obtain vital information from individuals in stressful or emergency situations Compile and summarize information to prepare accurate, clear, and concise calls for service Perform technical, detailed, and responsible work within the Emergency Services Communications Center Compose correspondence independently or from brief instructions Organize, maintain, and update office database and records systems Make accurate arithmetic computations Organize own work, set priorities, and meet critical deadlines Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work PHYSICAL DEMANDS Must possess mobility to work in the Emergency Services Communications Center and use standard office and emergency services dispatch equipment, including multiple computers and a diverse range of communications devices; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, and over the telephone and radio. Performance of the work requires that positions frequently remain at a workstation for extended periods of time during their shift. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form and resume must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SCHEDULE Must be available to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the Department). APPLICATION PROCEDURE A City application form, P.O.S.T. Basic Dispatcher certificate (if applying for Public Safety Dispatcher II), and typing certificate must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances, which may include a physical, drug screen, and Live Scan background investigation. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE COMMUNITY Located just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest. THE DEPARTMENT The Murrieta Police Department was formed in 1992 and has grown to 100 sworn officers and 55 professional support staff. The Department is proud of its partnership with the community to fight crime and enhance the quality of life for those who live, work and play in Murrieta. The Police Department has its own communications center that provides dispatching services for Murrieta Police and Fire Departments. In addition to patrol and general investigations, the Police Department has sworn assignments to include juvenile investigations and school resource officers; task force positions to include auto theft, real estate fraud, gangs, parole/probation compliance and computer forensics; and assignments in traffic and off-road enforcement, SWAT, and crisis/hostage negotiations. It is the Police Department's mission to provide the highest quality service to the community. The Police Department anticipates hiring approximately 20 officers over the next two years. The FBI has ranked the City of Murrieta as the third safest city to live in. With the support of Murrieta voters through the addition of a local sales tax (Measure T), the Police Department is investing in additional personnel, equipment and technology that will allow us to maintain, if not improve our standing. THE CITY OF MURRIETA ORGANIZATIONAL VALUES Integrity We are ethical, honest, and fair in all we do. Public Service We deliver responsive and caring service to our community, customers, colleagues, and region. Professionalism We exemplify professionalism through our knowledge, accountability, initiative, and dedication. Teamwork We thrive in a positive work environment noted for collaboration, support, diversity, and balance . Leadership We demonstrate leadership, guide stewardship of resources, and cultivate a vision for the future . MURRIETA GENERAL EMPLOYEES ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Final Compensation: Highest twelve (12) consecutive month period Member Contribution: 8.0% of compensation Formula: 2.7% at 55 Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 8.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,647.83 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays 100% of the premium for a $50,000 life insurance policy. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions. The City shall contribute a matching amount not to exceed $1,600 per year. SPANISH LANGUAGE PAY : 2.5% of base pay for eligible members of the association who are fluent in Spanish. Eligibility is based on business necessity. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Responses such as, "see resume" or "see application" will result in rejection of your application. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Do you possess a high school diploma or GED? Yes No 03 Please select your typing speed. Less than 40 WPM 40 - 50 WPM More than 50 WPM 04 Please indicate the years of experience you possess performing public safety dispatch duties. None Less than 1 years 1 years but less than 2 years 2 years but less than 3 years 3 years but less than 5 years 5 years but less than 10 years 10 years or more 05 The Dispatcher II position requires successful completion of the P.O.S.T. Public Safety Dispatchers' Basic Course and two (2) years experience in dispatch or a EMD Certificate and three (3) years of dispatch experience. A copy of your certificate or proof of successful completion must be attached to your application to be considered for the position. I have one of the certificates stated above and have attached a copy of my certificate or proof of successful completion I do not have either certificates stated above 06 How many years of full-time experience do you have operating a public safety Computer Aided Dispatch (CAD) system? I do not have this experience Less than one year More than one, but less than two years More than two years 07 In reference to the previous question, please describe your experience. Include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 08 Do you have experience operating an Emergency Medical Dispatch (EMD) system? Yes No 09 Are you available to work different shifts including nights, holidays, and weekends? Yes No Required Question Closing Date/Time: Continuous
CITY OF RIVERSIDE, CA
Riverside, CA, United States
The Position The City of Riverside Police Department is looking for EXPERIENCED dispatch professionals to join our team! We are now accepting applications for the position of PUBLIC SAFETY DISPATCHER II (LATERAL) . If you are currently employed as a Dispatcher for a law enforcement agency, we encourage you to apply NOW !! The eligibility list established from this recruitment may be used to fill current and future vacancies within this classification in the Communications Division of the Riverside Police Department. Successful candidates will be eligible for a $10,000 plus 40 vacation hours incentive For more information regarding this incentive click here . Public Safety Dispatchers II under general supervision, perform journey level work in operating radio-telephone transmitting and receiving equipment and a computer-aided dispatch (CAD) system on an assigned shift; dispatch required law-enforcement, fire, medical or other emergency services, personnel and equipment; and perform related work as required. *** The salary that is posted for this recruitment is for any applicant deemed a new member under the Public Employee Pension Reform Act of 2013. For all others, please reference the City's salary schedule.*** Work Performed Duties may include, but are not limited to, the following: Receive incoming telephone and voice radio calls on an assigned shift; input and retrieve information in a computer-aided dispatch (CAD) system. Obtain and record information using voice radio and a computer-aided dispatch (CAD) system to dispatch necessary law enforcement, fire, medical and other emergency services such as ambulances and tow trucks. Compile data and maintain records of emergency responses, equipment and personnel dispatched, and/or disposition of emergencies. Send, receive and decode teletype information. Provide a variety of public information relating to law enforcement or fire activities as permitted. Run inquiries on DOJ, National Crime Information Service, FBI, Stolen Vehicle System. Operate a variety of equipment such as a computer-aided dispatch (CAD) system, 9-1-1 telephone system and alarm monitoring system. Calm distressed citizens on the phone. Keep radio and/or mobile data computer (MDC) contact with police and fire units on assignments. Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies. Participate in the dispatcher selection process. Train Public Safety Dispatcher Trainee and Dispatcher and participate in evaluating their performance. May provide lead supervision in the absence of the lead supervisor or Public Safety Communications Supervisor. Aid in the development and implementation of training programs for entry and journey level dispatchers. Provide periodic input for review of dispatcher training manual and other training materials and updates as necessary. Qualifications Education and Experience: Education: Equivalent to the completion of the twelfth grade. Experience: Six months of non-probationary experience as a Public Safety Dispatcher for a Police or Fire Department. Necessary Special Requirements: Must be willing to work weekends, holidays, as well as days, swing and graveyard shifts. Must be able to pass an extensive police background investigation. Must be able to sit for long periods in a confined area and wear a headset. Possession of, or ability to obtain within 30 days of appointment, a valid appropriate Class "C" California Motor Vehicle Operator's License. Possession of, or ability to obtain within six months of employment, a POST Basic Dispatcher Certificate or equivalent certificate. Desired Qualifications: Successful completion of a POST Dispatcher academy. Possession of a POST Basic Dispatcher Certificate or equivalent certificate. CURRENT employment with a POST agency as a dispatcher, or equivalent classification. Selection Process The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. IMPORTANT : Appointment is subject to successful completion of a pre-employment background investigation, medical/physical examination, and drug and alcohol test; and may be subject to polygraph examination, and/or psychological examination As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. Some candidates may be disqualified indefinitely due to the results of their background investigation. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.
Mar 05, 2024
Full Time
The Position The City of Riverside Police Department is looking for EXPERIENCED dispatch professionals to join our team! We are now accepting applications for the position of PUBLIC SAFETY DISPATCHER II (LATERAL) . If you are currently employed as a Dispatcher for a law enforcement agency, we encourage you to apply NOW !! The eligibility list established from this recruitment may be used to fill current and future vacancies within this classification in the Communications Division of the Riverside Police Department. Successful candidates will be eligible for a $10,000 plus 40 vacation hours incentive For more information regarding this incentive click here . Public Safety Dispatchers II under general supervision, perform journey level work in operating radio-telephone transmitting and receiving equipment and a computer-aided dispatch (CAD) system on an assigned shift; dispatch required law-enforcement, fire, medical or other emergency services, personnel and equipment; and perform related work as required. *** The salary that is posted for this recruitment is for any applicant deemed a new member under the Public Employee Pension Reform Act of 2013. For all others, please reference the City's salary schedule.*** Work Performed Duties may include, but are not limited to, the following: Receive incoming telephone and voice radio calls on an assigned shift; input and retrieve information in a computer-aided dispatch (CAD) system. Obtain and record information using voice radio and a computer-aided dispatch (CAD) system to dispatch necessary law enforcement, fire, medical and other emergency services such as ambulances and tow trucks. Compile data and maintain records of emergency responses, equipment and personnel dispatched, and/or disposition of emergencies. Send, receive and decode teletype information. Provide a variety of public information relating to law enforcement or fire activities as permitted. Run inquiries on DOJ, National Crime Information Service, FBI, Stolen Vehicle System. Operate a variety of equipment such as a computer-aided dispatch (CAD) system, 9-1-1 telephone system and alarm monitoring system. Calm distressed citizens on the phone. Keep radio and/or mobile data computer (MDC) contact with police and fire units on assignments. Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies. Participate in the dispatcher selection process. Train Public Safety Dispatcher Trainee and Dispatcher and participate in evaluating their performance. May provide lead supervision in the absence of the lead supervisor or Public Safety Communications Supervisor. Aid in the development and implementation of training programs for entry and journey level dispatchers. Provide periodic input for review of dispatcher training manual and other training materials and updates as necessary. Qualifications Education and Experience: Education: Equivalent to the completion of the twelfth grade. Experience: Six months of non-probationary experience as a Public Safety Dispatcher for a Police or Fire Department. Necessary Special Requirements: Must be willing to work weekends, holidays, as well as days, swing and graveyard shifts. Must be able to pass an extensive police background investigation. Must be able to sit for long periods in a confined area and wear a headset. Possession of, or ability to obtain within 30 days of appointment, a valid appropriate Class "C" California Motor Vehicle Operator's License. Possession of, or ability to obtain within six months of employment, a POST Basic Dispatcher Certificate or equivalent certificate. Desired Qualifications: Successful completion of a POST Dispatcher academy. Possession of a POST Basic Dispatcher Certificate or equivalent certificate. CURRENT employment with a POST agency as a dispatcher, or equivalent classification. Selection Process The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. IMPORTANT : Appointment is subject to successful completion of a pre-employment background investigation, medical/physical examination, and drug and alcohol test; and may be subject to polygraph examination, and/or psychological examination As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. Some candidates may be disqualified indefinitely due to the results of their background investigation. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.
SAN RAMON VALLEY FIRE PROTECTION DISTRICT
San Ramon, California, United States
ABOUT THE POSITION The San Ramon Valley Fire Protection District and the San Ramon Police Department jointly invite qualified applicants to submit an application for the position of Lateral Public Safety Dispatcher. We encourage highly qualified applicants to consider supporting our newly formed 9-1-1 Emergency Communications Center. Under direction and management of the San Ramon Valley Fire Protection District, the 9-1-1 Center provides the full array of public safety communication services for Police/Fire and EMS. THE POSITION Under the supervision of a shift supervisor, the Public Safety Dispatcher processes emergency and non-emergency calls for service; dispatches police, fire, medical, and other emergency equipment, by telephone or radio, utilizing complex technical aids, such as Computer Aided Dispatch systems (CAD); and performs other related duties as assigned. The ideal candidate will possess a POST Basic Certificate, EMD Certificate, and knowledge in all disciplines of Police/Fire and EMS dispatching and one year as a Public Safety Dispatcher with a demonstrated background in the operation of modern Computer Aided Dispatch (CAD) systems. Note: The POST Basic Certificate is required at time of application. Without the POST Basic Certificate at time of application the candidate will not be considered. Work Schedule: Public Safety Dispatchers work a 48x96 schedule. Compensation: Base Salary includes holiday, EMD, and FLSA pay. To qualify for holiday pay, you must be on a 56-hour schedule and to qualify for EMD pay, you must have passed the EMD course. DUTIES Receives and processes 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates CAD system events; provides pre-arrival and post-dispatch instructions to the caller or relays information to other jurisdictions; processes and prioritizes incoming calls. Dispatches Police/Fire and EMS personnel and equipment on both routine and emergency calls utilizing a CAD system, multiple video display terminals, radio dispatching consoles, and related equipment. Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer and firefighter safety; handle the reassignment of fire equipment to ensure adequate district-wide fire protection. Provides operational support for police, fire, and medical operations; facilitates outside agency assistance and mutual aid requests; as requested, enters, updates, and retrieves information from teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles; handles tow requests and other information. ABOUT THE DISTRICT ABOUT THE NEW COMMUNICATIONS CENTER The San Ramon Valley 911 Communications Center is equipped with the latest advances in emergency telecommunications technology, and is a Primary Public Safety Answering Point (PSAP) for the City of San Ramon and a secondary PSAP to the Town of Danville and unincorporated Alamo. Dispatchers process all incoming emergency and non-emergency calls for service and dispatch Police/Fire and EMS. The San Ramon Valley 9-1-1 Emergency Communications Center is an EMD Accredited Center of Excellence, certified by the International Academy of Emergency Dispatch. The Communications Center is equipped with state of the art voice, data, and wireless technology utilizing CentralSquare public safety software (CAD/RMS), Vesta 4.0, and Motorola MCC 7500 Elite. ABOUT THE DISTRICT The San Ramon Valley Fire Protection District provides all risk fire, rescue, and emergency medical services to the communities of Alamo, Blackhawk, the Town of Danville, Diablo, the City of San Ramon, the southern area of Morgan Territory, and the Tassajara Valley, all located in Contra Costa County. The District's service area encompasses approximately 155 square miles and serves a population of 193,259. The District maintains nine career fire stations and one volunteer staffed station, and other supporting facilities located throughout the jurisdiction. ABOUT THE SAN RAMON POLICE DEPARTMENT The San Ramon Police Department provides the full spectrum of law enforcement services, including Patrol, Traffic, Investigations, Records, Crime Prevention, and more. The San Ramon Police Department employs 69 sworn officers and 22 civilian employees, serving a resident population of 80,000 and a daytime population of 100,000. The City of San Ramon is one of the Bay Area's most desirable areas to live and work. Located in Contra Costa County, San Ramon is approximately 25 miles east of the City of Oakland in the San Francisco Bay Area. The City spans an area of more than 18 square miles. For more information regarding the City of San Ramon, the San Ramon Police Department or the San Ramon Valley Fire Protection District, please visit the following websites: www.sanramon.ca.gov www.sanramon.ca.gov/police http://www.firedepartment.org MINIMUM QUALIFICATIONS Upon the hiring managers decision, any combination of training, experience, and education may be substituted to meet the minimum qualifications. REQUIRED EDUCATION Possession of a high school diploma, G.E.D. equivalency or a high school proficiency certificate. REQUIRED SPECIALIZED CERTIFICATES P.O.S.T.- certified Public Safety Dispatchers' Basic Course certificate of completion required at time of application. REQUIRED EXPERIENCE One year as a Public Safety Dispatcher with a demonstrated background in the operation of modern Computer Aided Dispatch (CAD) systems. REQUIRED LICENSE Possession of a valid California Driver's License. Maintenance of a valid California driver's license is required as a condition of employment. HIGHLY DESIRABLE BUT NOT REQUIRED Medical Priorities Dispatching System (MPDS) certificate from the International Academy of Emergency Dispatch. Healthcare Provider CPR certificate. APPLICATION PROCESS Qualified candidates are encouraged to apply. Candidates must apply online through Government Jobs at https://www.governmentjobs.com/careers/srvfire . Candidates must include a resume and a copy of their Public Safety Dispatchers' Basic Course Certificate with the application. Candidates considered for employment will be required to undergo an extensive background investigation, a thorough medical examination, psychological examination, and a pre-employment drug screening. The San Ramon Valley Fire Protection District is an Equal Opportunity Employer. The information contained herein is subject to change and does not constitute either an expressed or implied contract or offer. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Division at (925) 838-5150. *Salary after 4/1/2024: Minimum Salary: $127,869.60/Annually Maximum Salary: $164,467.20/Annually Paid compensation is supplemented with an excellent benefitspackage including: Vacation : Accumulation rate increases with length of service. The initial rate is 14 hours per month. Sick Leave : Accumulated at the rate of 18 hours per month indefinitely during tenure of career. Pension benefits are provided by Contra Costa County Employees' Retirement Association (CCCERA).Eligibility and classificationinto the retirement system will be determined byCCCERApursuant to the Public Employee's PensionReform Act (PEPRA) guidelines. Should reciprocity withCCCERAbe established and entry classifiedas Classic, the retirement benefit will be 2% @ 55. Should entry into the retirement system beclassified asPEPRA, the retirement benefit will be 2.5% @ 67. Medical benefits are provided throughCalPERSand include several PPO or HMO options. TheDistrict currently contributes 92% of monthly premiums for employee and dependent medical upto an established cap, and 100% for employee and dependent dental, vision, and EAP insurance, aswell as 100% for life insurance for the employee only. Click HERE for More Information on Benefits available for employees of the San Ramon Valley Fire Protection District
Mar 14, 2024
Full Time
ABOUT THE POSITION The San Ramon Valley Fire Protection District and the San Ramon Police Department jointly invite qualified applicants to submit an application for the position of Lateral Public Safety Dispatcher. We encourage highly qualified applicants to consider supporting our newly formed 9-1-1 Emergency Communications Center. Under direction and management of the San Ramon Valley Fire Protection District, the 9-1-1 Center provides the full array of public safety communication services for Police/Fire and EMS. THE POSITION Under the supervision of a shift supervisor, the Public Safety Dispatcher processes emergency and non-emergency calls for service; dispatches police, fire, medical, and other emergency equipment, by telephone or radio, utilizing complex technical aids, such as Computer Aided Dispatch systems (CAD); and performs other related duties as assigned. The ideal candidate will possess a POST Basic Certificate, EMD Certificate, and knowledge in all disciplines of Police/Fire and EMS dispatching and one year as a Public Safety Dispatcher with a demonstrated background in the operation of modern Computer Aided Dispatch (CAD) systems. Note: The POST Basic Certificate is required at time of application. Without the POST Basic Certificate at time of application the candidate will not be considered. Work Schedule: Public Safety Dispatchers work a 48x96 schedule. Compensation: Base Salary includes holiday, EMD, and FLSA pay. To qualify for holiday pay, you must be on a 56-hour schedule and to qualify for EMD pay, you must have passed the EMD course. DUTIES Receives and processes 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates CAD system events; provides pre-arrival and post-dispatch instructions to the caller or relays information to other jurisdictions; processes and prioritizes incoming calls. Dispatches Police/Fire and EMS personnel and equipment on both routine and emergency calls utilizing a CAD system, multiple video display terminals, radio dispatching consoles, and related equipment. Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer and firefighter safety; handle the reassignment of fire equipment to ensure adequate district-wide fire protection. Provides operational support for police, fire, and medical operations; facilitates outside agency assistance and mutual aid requests; as requested, enters, updates, and retrieves information from teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles; handles tow requests and other information. ABOUT THE DISTRICT ABOUT THE NEW COMMUNICATIONS CENTER The San Ramon Valley 911 Communications Center is equipped with the latest advances in emergency telecommunications technology, and is a Primary Public Safety Answering Point (PSAP) for the City of San Ramon and a secondary PSAP to the Town of Danville and unincorporated Alamo. Dispatchers process all incoming emergency and non-emergency calls for service and dispatch Police/Fire and EMS. The San Ramon Valley 9-1-1 Emergency Communications Center is an EMD Accredited Center of Excellence, certified by the International Academy of Emergency Dispatch. The Communications Center is equipped with state of the art voice, data, and wireless technology utilizing CentralSquare public safety software (CAD/RMS), Vesta 4.0, and Motorola MCC 7500 Elite. ABOUT THE DISTRICT The San Ramon Valley Fire Protection District provides all risk fire, rescue, and emergency medical services to the communities of Alamo, Blackhawk, the Town of Danville, Diablo, the City of San Ramon, the southern area of Morgan Territory, and the Tassajara Valley, all located in Contra Costa County. The District's service area encompasses approximately 155 square miles and serves a population of 193,259. The District maintains nine career fire stations and one volunteer staffed station, and other supporting facilities located throughout the jurisdiction. ABOUT THE SAN RAMON POLICE DEPARTMENT The San Ramon Police Department provides the full spectrum of law enforcement services, including Patrol, Traffic, Investigations, Records, Crime Prevention, and more. The San Ramon Police Department employs 69 sworn officers and 22 civilian employees, serving a resident population of 80,000 and a daytime population of 100,000. The City of San Ramon is one of the Bay Area's most desirable areas to live and work. Located in Contra Costa County, San Ramon is approximately 25 miles east of the City of Oakland in the San Francisco Bay Area. The City spans an area of more than 18 square miles. For more information regarding the City of San Ramon, the San Ramon Police Department or the San Ramon Valley Fire Protection District, please visit the following websites: www.sanramon.ca.gov www.sanramon.ca.gov/police http://www.firedepartment.org MINIMUM QUALIFICATIONS Upon the hiring managers decision, any combination of training, experience, and education may be substituted to meet the minimum qualifications. REQUIRED EDUCATION Possession of a high school diploma, G.E.D. equivalency or a high school proficiency certificate. REQUIRED SPECIALIZED CERTIFICATES P.O.S.T.- certified Public Safety Dispatchers' Basic Course certificate of completion required at time of application. REQUIRED EXPERIENCE One year as a Public Safety Dispatcher with a demonstrated background in the operation of modern Computer Aided Dispatch (CAD) systems. REQUIRED LICENSE Possession of a valid California Driver's License. Maintenance of a valid California driver's license is required as a condition of employment. HIGHLY DESIRABLE BUT NOT REQUIRED Medical Priorities Dispatching System (MPDS) certificate from the International Academy of Emergency Dispatch. Healthcare Provider CPR certificate. APPLICATION PROCESS Qualified candidates are encouraged to apply. Candidates must apply online through Government Jobs at https://www.governmentjobs.com/careers/srvfire . Candidates must include a resume and a copy of their Public Safety Dispatchers' Basic Course Certificate with the application. Candidates considered for employment will be required to undergo an extensive background investigation, a thorough medical examination, psychological examination, and a pre-employment drug screening. The San Ramon Valley Fire Protection District is an Equal Opportunity Employer. The information contained herein is subject to change and does not constitute either an expressed or implied contract or offer. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Division at (925) 838-5150. *Salary after 4/1/2024: Minimum Salary: $127,869.60/Annually Maximum Salary: $164,467.20/Annually Paid compensation is supplemented with an excellent benefitspackage including: Vacation : Accumulation rate increases with length of service. The initial rate is 14 hours per month. Sick Leave : Accumulated at the rate of 18 hours per month indefinitely during tenure of career. Pension benefits are provided by Contra Costa County Employees' Retirement Association (CCCERA).Eligibility and classificationinto the retirement system will be determined byCCCERApursuant to the Public Employee's PensionReform Act (PEPRA) guidelines. Should reciprocity withCCCERAbe established and entry classifiedas Classic, the retirement benefit will be 2% @ 55. Should entry into the retirement system beclassified asPEPRA, the retirement benefit will be 2.5% @ 67. Medical benefits are provided throughCalPERSand include several PPO or HMO options. TheDistrict currently contributes 92% of monthly premiums for employee and dependent medical upto an established cap, and 100% for employee and dependent dental, vision, and EAP insurance, aswell as 100% for life insurance for the employee only. Click HERE for More Information on Benefits available for employees of the San Ramon Valley Fire Protection District