CAREER DESCRIPTION
DATA ANALYTICS ADMINISTRATOR(RESEARCH, POLICY, AND QUALITY ASSURANCE ADMINISTRATOR) This position is scheduled to receive salary range increases on the following dates:
Effective June 28, 2024 - 4.25% increase
Effective June 27, 2025 - 4.00% increase
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Research, Policy, and Quality Assurance Administrator positions. The eligible list established may also be used to fill position in similar and/or lower classifications thought the County of Orange.
DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59pm on Monday, April 29, 2024. Qualified applicants are encouraged to apply immediately.
COUNTY EXECUTIVE OFFICE - BUDGET AND FINANCE OFFICEThe County Executive Office (CEO) implements policies of the Board of Supervisors, supports County departments, oversees the County's infrastructure and real estate assets, prepares the annual County budget and strategic financial plan, manages the County debt programs, and assists the public. The County Executive Officer is the highest-ranking appointed executive in the County and works with members of the Board of Supervisors and their staff, elected and appointed department heads and the County's 18,000+ employees to oversee the provision of essential government services through 22 departments. The County Executive Office is organized into six divisions: County Operations, Finance, Human Resource Services, Information Technology, Real Estate and Government & Community Relations.
The Budget & Finance Office is part of the County Executive Office and reports to the Chief Financial Officer. The unit is also involved in the implementation or coordination of many of the County’s initiatives.
Click here for more information on the Budget and Finance Office.
Click here for more information on the County of Orange.
THE OPPORTUNITYThe Budget and Finance Office seeks an experienced data and research professional with an extensive background in data analytics, trend analysis, predictive analytics, statistical models, and forecasting outcomes as well as excellent written and oral communication skills. The primary functions of this position include, but are not limited to performing advanced data analytics projects; leading agencies in maintaining a countywide data strategy/plan; developing projects to ensure metric reporting and outcomes for countywide initiatives; facilitating collaboration with agencies and third-party vendors; and special ad hoc assignments as required.
The incumbent will perform the following duties and responsibilities:
- Utilizing statistical software and other programs to extract necessary data from databases to develop trend analyses, statistical and predictive models to assist with programming and budget recommendations.
- Developing, tracking and reporting outcomes, performance indicators, trend analysis and correlations for Countywide projects and initiatives.
- Creating reports and data dashboards using metrics to ensure data-driven decisions are implemented within countywide operations.
- Analyzing existing data structures, models, and algorithms to assess if data requirements are supported and needs are being met for the County. Identifying gaps and making recommendations as appropriate.
- Collaborating with agencies to ensure implementation of a countywide data strategy plan and all associated policies are followed with best practices to ensure reliability and validity of reported metrics and outcomes.
- Conducting trainings and consultations regarding best practices in research, data analytics, data collection, evaluation and data entry. Develops and updates program policies and related training materials.
- Providing recommendations for data system improvements used within agencies and third-party vendors to streamline processes and ensure timely reporting.
DESIRABLE QUALIFICATIONS AND CORE COMPETENCIESThe ideal candidate will have at least four (4) years of combined professional-level experience in data analysis, applied research, and/or data modeling and forecasting outcomes. A Bachelor's degree and/or Master’s degree in statistics, behavioral science, business or public administration, or closely related field is highly desirable.
In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies:
Technical Knowledge | Technical Experience - Understanding of and hands-on experience with complex statistical analysis, research design, and methods of organizing information using tables, charts, and graphs.
- Conducting complex professional/technical research and analysis, such as, descriptive and inferential statistics, including probability theory, sampling techniques, statistical correlations, frequency distribution, reliability and variability criteria, and regression analysis.
- Gathering, analyzing, researching, interpreting, and applying relevant data skillfully to respond to achieve measurable results.
- Understanding methods of data extraction, quality assurance, and management.
- Using principles and methods of qualitative and quantitative data collection, analysis and management.
- Understanding of best practices, trends and emerging techniques and methodologies and when to utilize.
- Implementing principles and practices of obtaining stakeholder input through various forms (e.g., focus groups, key informant interviews, etc.) and incorporating program evaluation into program quality improvement.
- Using statistical software such as SPSS to perform statistical analysis.
- Utilizing software applications such as Microsoft Word, Excel, PowerPoint, Access, Microsoft SQL Server at an intermediate to advanced level.
Leadership l Supervision - Supervisory principles, practices and techniques including employee development, coordinating deadlines, prioritizing work demands, training, and assigning/monitoring work.
- Making well-informed and objective decisions by understanding the impact and implications on organizational goals.
- Effectively organizing and planning work tasks to ensure high productivity and efficiency.
- Working independently and managing time wisely in order to effectively prioritize multiple competing tasks.
- Building and managing positive forward focused customer-oriented work environments.
- Utilizing good judgment and diplomacy in dealing with difficult and sensitive situations.
Analytical Skills | Problem Solving - Accountable for personal performance in achieving goals and maintains sufficient content knowledge to perform all aspects of the job effectively.
- Identifying, analyzing, and resolving issues, acting decisively, committing to action, and making decisions that reflect sound judgment.
- Looks at issues from multiple perspectives, considering short/long-term objectives and potential impacts before drawing conclusions or taking action.
- Proven ability to concurrently manage multiple projects and tasks.
Verbal Communication | Written Communication - Communicating effectively and professionally both verbally and in writing with individuals at all levels of the organization, and internal and external partners, including communicating core ideas to elected officials and County executives.
- Presenting ideas and complex material clearly, concisely, logically, and persuasively both in writing and orally utilizing various methods tailored to the audience.
- Establishing and cultivating effective working relationships with various staff members, community agencies, stakeholders, and resources.
- Strong customer service skills including responsiveness, active listening, attention to detail, collaboration, adaptability and conflict resolution. Proven ability to share technical knowledge with others.
- Proven ability to maintain a high level of confidentiality.
- Working effectively as part of a team to tackle and solve issues creatively to ensure achievement of program and project objectives.
MINIMUM QUALIFICATIONS Click
here to learn more about the minimum qualifications for Research, Policy, and Quality Assurance Administrator as well as the physical characteristics and environmental conditions.
NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.).
RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process.
Application Screening (Refer/Non-Refer)Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step.
Structured Oral Interview (Weighted 100%)Candidates will be interviewed and rated by a panel of subject matter experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job.
Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.
Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Center for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.
EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with “governmentjobs.com” and “ocgov.com.” If your email address should change, please update your profile at www.governmentjobs.com .
FREQUENTLY ASKED QUESTIONS:
Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Katie Koreneff at (714) 834-3306 or Kathryn.Koreneff-Dale@ocgov.com .
EEO INFORMATION
Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.
Administrative Management *
In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as:
- Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information . - Paid Leave: Twelve holidays per year plus sick and vacation time
- Health & Dependent Care Reimbursement Accounts
- Dental Insurance: County pays 100% of employee and dependent premiums
- Paid Life Insurance: $100,000 life insurance policy
- Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy
- Paid Short & Long Term Disability insurance programs
- 457 Defined Contribution Program
*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 4/29/2024 11:59 PM Pacific
