Undergraduate Intern - Communications & Public Information Office (Community Engagement)

  • City of Austin, TX
  • Austin, Texas
  • Apr 17, 2024
Human and Social Services Information Technology and Communication Services Internship Public Information and Intergovernmental Affairs

Job Description

Minimum Qualifications
  • Graduation from an accredited high school or equivalent.
  • Enrolled in an accredited college or university undergraduate degree program, with some advanced coursework related to the internship program.


Preferred Qualifications Pay Range
$20.80/hour
Division Name Communications & Public Inform EEO Category Para-Prof Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


Observes and assists professionals in the assigned department to learn about areas of career interest. Assists, as necessary, in the coordination, administration, or monitoring of specific programs. Assists, as necessary, with researching, collecting and organizing data, performing analyses, and preparing reports to supplement knowledge gained through academic courses. Participates, as necessary, in finding solutions to existing problems and discusses recommendations with administrative personnel to acquire skills in problem solving. Assists with special projects.

Desired Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.


  • Knowledge of Federal, State, and Local laws and ordinances.
  • Knowledge of applicable processes, techniques, and methods.
  • Knowledge of City practices, policies, and procedures.
  • Knowledge of statistical analysis.
  • Skill in oral and written communication.
  • Skill in using computers and related software applications.
  • Ability to work with minimal supervision.
  • Ability to operate a computer keyboard and other basic office equipment.
  • Ability to communicate clearly and effectively.
  • Ability to create clear and concise reports.
  • Ability to establish and maintain effective communication and working relationships with City employees and the public.
Regular/Temporary Temporary EEO/AA Statement
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Posting Detail Information

How many vacant positions? 1 Posting Title Undergraduate Intern - Communications Type of Posting External Job Search Category Internships Criminal Background Investigation This position does not require a Criminal Background Investigation Full/Part Time Part-Time Department Communications and Public Information Office Location 5202 E Ben White Blvd About Department & Key Responsibilities

Key Responsibilities - this position will manage tasks associated with community engagement activities, including, but not limited to, the following:
  • Coordination of logistics associated with engagement activities.
  • Note-taking during input-gathering sessions
  • Correspondence and meetings with stakeholders
  • Reporting, analysis, and synthesis of data for presentations to staff and City Council
  • Attendance and participation at staff meetings to develop engagement strategies


Applicants should possess strong writing, speaking, typing, interpersonal, leadership, and organizational skills. Applicants should be able to work under tight deadlines with limited advance notice of their assignments. They should have demonstrated experience in working with large teams and managing complex projects.

Work hours/schedule - 15-20 hours per week
The intern will generally report for work during weekday normal business hours (8:30 a.m. - 5:30 p.m.) but may, on occasion, be called upon to assist with community engagement meetings in the early morning, later evening, or weekends.

Days and Hours Internship to start 05/01/2023 and end on 08/31/2023; 15-20 hours per week, flexible. Physical Demands Job Close Date 04/29/2024 Special Instructions to Applicants
Attach a resume (required), cover letter (required).
Preferred Fields of Study
Applicants from a variety of educational backgrounds will be considered. Applicants majoring in communications, government/political science, and psychology are encouraged to apply.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Intern - Undergraduate position are: Graduation from an accredited high school or equivalent. Enrolled in an accredited college or university undergraduate degree program, with some advanced coursework related to the internship program. Do you meet these minimum qualifications?
  • Yes
  • No
* Briefly summarize your interest in the position and the number of hours that you can intern weekly.
(Open Ended Question)
* Do you have experience in community engagement? If yes, describe your role. If not, please type N/A
(Open Ended Question)


Applicant Documents

Required Documents Cover Letter Resume Optional Documents

Job Address

Austin, Texas United States View Map