by Stan Skipworth | Feb 7, 2016 | education/training
In the first of this two-part series, we used illustrations of bridges as we looked at the power of external forces and the active perspective leaders employ to swiftly assess, understand and respond to challenges facing their organizations. We’ve already seen that...
by Chip Bell | Feb 7, 2016 | education/training
We met for breakfast in the antique Foshay Tower (now a W Hotel) in Minneapolis. My breakfast guest was the renowned cartoonist, John Bush. Now deceased, his syndicated cartoons were at that time white-hot. I was there to learn how his mind worked since my...
by Bob Anderson | Feb 7, 2016 | on the job
By Bob Anderson and Bill Adams When we step into positions of leadership, we make a whole set of promises we may not know we are making. These promises are profound and come in the form of high, often unspoken expectations. Understanding, managing, and living up to...
by Danita Dyess | Jan 9, 2016 | About the Public Sector
Marketing + public sector = success does not seem like a common equation. Marketing is the actions (sales, public relations, pricing, packaging and distribution) taken to place your product or service with a customer. It is synonymous with the private sector and...
by Chris Edmonds | Jan 7, 2016 | on the job
The demands on federal, state, and municipal offices continue to grow. Citizens want products and services from those offices delivered efficiently. They also expect high quality customer service from those offices, just like the experiences they have at fine...
