City of Sacramento, CA
Sacramento, California, United States
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. Under general direction, the Senior Development Project Manager manages all aspects of City economic, development, and/or special district activities and projects; assists economic, development, and/or special district customers and organizations; serves as primary source of information concerning projects; coordinates project financing needs; coordinates projects with City departments and outside agencies. DISTINGUISHING CHARACTERISTICS This advanced journey-level classification is populated with multiple incumbents. Employees perform the most difficult, advanced journey-level type of duties assigned to classes within this series, including providing direct supervision over assigned personnel. The Senior Development Project Manager is distinguished from the next lower classification of Development Project Manager in the degree of responsibility and complexity of work performed in that the former has full responsibility for the management of economic, development, and/or special district activities and projects, works with greater independence, and supervises lower level staff or project teams. SUPERVISION RECEIVED AND EXERCISED General direction is provided by higher level management staff. Incumbents may exercise direct or indirect supervision of lower level professional, technical, and clerical staff depending on the assignment and the department’s needs. ESSENTIAL DUTIES AND RESPONSIBILITIES Reviews proposed project concept plans; addresses environmental, planning, and infrastructure issues related to proposed projects; facilitates processing of planning, building, and development reviews and approvals; monitors environmental mitigation monitoring plans. Serves as the primary source of information to assist development customers, business owners, and non-profit organizations in finding appropriate locations for proposed development, redevelopment, business development, and district formation projects. Markets properties for development; makes presentations and proposed funding commitments on projects to City Council, community groups, the media, private citizens, development and real estate communities, and others; attends a wide variety of marketing, networking and informative events related to projects and work responsibilities; responds orally and/or in writing to issues and concerns. Conducts project feasibility analysis of potential development, redevelopment, business development, and/or district formation projects or activities; develops policy analysis, policy reports, and other reports for City Council information or consideration. Reviews project proposals during conceptual, entitlement, building, and construction stages; establishes project goals, objectives, and priorities, identifies resource needs. Serves as the customer’s central point of contact throughout the entire development review or improvement district formation process. Facilitates planning, building, and public improvement reviews and approvals; monitors conditions of approval; comments on plans during the construction process. Coordinates projects with other City departments; organizes and facilitates meetings with City department staff and/or outside agencies to address project-related impacts and requests for information or assistance; participates in selection of consultants and contractors; manages consultant and contractor contracts. Manages the formation, renewal, and administration of special districts. Applies local, state, and federal laws applicable to development and formation activities. Reviews and reports on applicable state and federal legislation; recommends modifications to City Code, as necessary, to react to changes in law; may prepare or assist in the preparation of grant applications for state and federal funds for economic development programs. Coordinates and actively participates in the formation of public and private development agreements, project financing agreements and deferrals, funding agreements, and interagency memorandum of understanding. Coordinates project financing needs with City departments and developers to determine best funding mechanisms; approves financing for construction of fee-funded infrastructure and facilities; develops annual revenue and expenditure budgets for special financing districts. Facilitates calculation of annual special tax and assessment levies and manages submission process to the County to ensure placement on property tax bills; monitors special tax and assessment revenues and coordinates disbursements to outside agencies. May supervise, train, and evaluate the work of lower-level professional, technical, and clerical staff assigned to support economic, development, and/or special district activities and projects. Provides exceptional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Economic development principles, practices, and implementation, including community and business development, real estate development, redevelopment, international trade, and local government financial incentives for business and marketing. California redevelopment law; California Environmental Quality Act (CEQA); general nature of redevelopment plans; planning entitlement codes and processes; city zoning ordinance and entitlement processes; general nature of building codes. Urban studies; economic and social public policy implications of urban area problems. Current market trends in real estate development. Real estate development finance and financial analysis. California land use planning entitlement law and regulations. Public administration, public policy analysis, and economics. Principles of urban and regional design and planning. Principles and practices of marketing. Statistical analysis and project/problem resolution. Project management practices and techniques, and concepts of effective team-building. Planning and building principles, practices, and implementation, including community development and construction, redevelopment, building trade, and local government rules and regulations. California Land Use Planning, Zoning Laws and Regulations, California Mello-Roos Law and other district formation rules and regulations, uniform building code, city zoning ordinance, and building, construction, and entitlement processes. Community relations and outreach. Principles and practices for effective leadership and supervision. Skill in: Use of modern office equipment, including computers, computer applications, and software. Effective problem solving. Project and process management. Meeting facilitation. Work with multidisciplinary teams to provide excellent customer service. Ability to: Exercise sound judgment in a politically sensitive environment. Coordinate and lead the work of subordinate personnel. Establish and maintain effective and collaborative working relationships with employees, department heads, developers, businesses, community associations, business districts, personnel from other jurisdictions, public officials, media, and general public. Communicate clearly and concisely, verbally and in writing; prepare and present clear and concise reports. Analyze situations, review complex data, and develop appropriate solutions. Relate positively to the public in a group setting or in a one-to-one situation. Present and explain complicated economic development issues to City Council and the public. Make sound decisions and meet critical deadlines. Analyze situations, review complex data, and develop solutions. Coordinate and lead work of a project team. Facilitate consensus and issue resolution. Establish and maintain effective and collaborative working relationships with internal and external team members, department heads, public officials, media, and general public. Exercise effective leadership. EXPERIENCE AND EDUCATION Experience: Four (4) years of professional-level experience in project management, economic development, redevelopment, business development, private development, district formation, or a closely related field. -AND- Education: Possession of a bachelor's degree from an accredited four-year college or university. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application . Proof of education will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting . If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-572 6 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/10/2024 11:59 PM Pacific
Apr 27, 2024
Full Time
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. Under general direction, the Senior Development Project Manager manages all aspects of City economic, development, and/or special district activities and projects; assists economic, development, and/or special district customers and organizations; serves as primary source of information concerning projects; coordinates project financing needs; coordinates projects with City departments and outside agencies. DISTINGUISHING CHARACTERISTICS This advanced journey-level classification is populated with multiple incumbents. Employees perform the most difficult, advanced journey-level type of duties assigned to classes within this series, including providing direct supervision over assigned personnel. The Senior Development Project Manager is distinguished from the next lower classification of Development Project Manager in the degree of responsibility and complexity of work performed in that the former has full responsibility for the management of economic, development, and/or special district activities and projects, works with greater independence, and supervises lower level staff or project teams. SUPERVISION RECEIVED AND EXERCISED General direction is provided by higher level management staff. Incumbents may exercise direct or indirect supervision of lower level professional, technical, and clerical staff depending on the assignment and the department’s needs. ESSENTIAL DUTIES AND RESPONSIBILITIES Reviews proposed project concept plans; addresses environmental, planning, and infrastructure issues related to proposed projects; facilitates processing of planning, building, and development reviews and approvals; monitors environmental mitigation monitoring plans. Serves as the primary source of information to assist development customers, business owners, and non-profit organizations in finding appropriate locations for proposed development, redevelopment, business development, and district formation projects. Markets properties for development; makes presentations and proposed funding commitments on projects to City Council, community groups, the media, private citizens, development and real estate communities, and others; attends a wide variety of marketing, networking and informative events related to projects and work responsibilities; responds orally and/or in writing to issues and concerns. Conducts project feasibility analysis of potential development, redevelopment, business development, and/or district formation projects or activities; develops policy analysis, policy reports, and other reports for City Council information or consideration. Reviews project proposals during conceptual, entitlement, building, and construction stages; establishes project goals, objectives, and priorities, identifies resource needs. Serves as the customer’s central point of contact throughout the entire development review or improvement district formation process. Facilitates planning, building, and public improvement reviews and approvals; monitors conditions of approval; comments on plans during the construction process. Coordinates projects with other City departments; organizes and facilitates meetings with City department staff and/or outside agencies to address project-related impacts and requests for information or assistance; participates in selection of consultants and contractors; manages consultant and contractor contracts. Manages the formation, renewal, and administration of special districts. Applies local, state, and federal laws applicable to development and formation activities. Reviews and reports on applicable state and federal legislation; recommends modifications to City Code, as necessary, to react to changes in law; may prepare or assist in the preparation of grant applications for state and federal funds for economic development programs. Coordinates and actively participates in the formation of public and private development agreements, project financing agreements and deferrals, funding agreements, and interagency memorandum of understanding. Coordinates project financing needs with City departments and developers to determine best funding mechanisms; approves financing for construction of fee-funded infrastructure and facilities; develops annual revenue and expenditure budgets for special financing districts. Facilitates calculation of annual special tax and assessment levies and manages submission process to the County to ensure placement on property tax bills; monitors special tax and assessment revenues and coordinates disbursements to outside agencies. May supervise, train, and evaluate the work of lower-level professional, technical, and clerical staff assigned to support economic, development, and/or special district activities and projects. Provides exceptional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Economic development principles, practices, and implementation, including community and business development, real estate development, redevelopment, international trade, and local government financial incentives for business and marketing. California redevelopment law; California Environmental Quality Act (CEQA); general nature of redevelopment plans; planning entitlement codes and processes; city zoning ordinance and entitlement processes; general nature of building codes. Urban studies; economic and social public policy implications of urban area problems. Current market trends in real estate development. Real estate development finance and financial analysis. California land use planning entitlement law and regulations. Public administration, public policy analysis, and economics. Principles of urban and regional design and planning. Principles and practices of marketing. Statistical analysis and project/problem resolution. Project management practices and techniques, and concepts of effective team-building. Planning and building principles, practices, and implementation, including community development and construction, redevelopment, building trade, and local government rules and regulations. California Land Use Planning, Zoning Laws and Regulations, California Mello-Roos Law and other district formation rules and regulations, uniform building code, city zoning ordinance, and building, construction, and entitlement processes. Community relations and outreach. Principles and practices for effective leadership and supervision. Skill in: Use of modern office equipment, including computers, computer applications, and software. Effective problem solving. Project and process management. Meeting facilitation. Work with multidisciplinary teams to provide excellent customer service. Ability to: Exercise sound judgment in a politically sensitive environment. Coordinate and lead the work of subordinate personnel. Establish and maintain effective and collaborative working relationships with employees, department heads, developers, businesses, community associations, business districts, personnel from other jurisdictions, public officials, media, and general public. Communicate clearly and concisely, verbally and in writing; prepare and present clear and concise reports. Analyze situations, review complex data, and develop appropriate solutions. Relate positively to the public in a group setting or in a one-to-one situation. Present and explain complicated economic development issues to City Council and the public. Make sound decisions and meet critical deadlines. Analyze situations, review complex data, and develop solutions. Coordinate and lead work of a project team. Facilitate consensus and issue resolution. Establish and maintain effective and collaborative working relationships with internal and external team members, department heads, public officials, media, and general public. Exercise effective leadership. EXPERIENCE AND EDUCATION Experience: Four (4) years of professional-level experience in project management, economic development, redevelopment, business development, private development, district formation, or a closely related field. -AND- Education: Possession of a bachelor's degree from an accredited four-year college or university. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently , including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week ). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application . Proof of education will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting . If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-572 6 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/10/2024 11:59 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 28, 2024
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Basic Function Develops and manages community outreach, programs, and activities in support of Metro′s programs, projects, and initiatives. Example Of Duties Supports Metro projects and programs during all project phases, including planning, project delivery, and operations Develops, implements, and manages communication strategies and community engagement programs to inform the public, elected officials, and stakeholders of Metro projects, programs and initiatives Serves as liaison between Metro executive management and local elected officials, Councils of Governments (COGs), city councils, neighborhood councils, chambers of commerce, public and private agencies, citizens, and community and advocacy groups to develop and maintain strategic relationships with various project stakeholders and opinion leaders in order to achieve resolution for transportation and public works related projects, programs, operations and initiatives Identifies opportunities and risks for Metro′s projects, programs, initiatives, and operations; and develops strategies/tactics to maximize the opportunities and minimize the risks Develops goals, objectives, workplans, and budget for the assigned area of the county and/or project unit Identifies opportunities and develops and implements strategies to promote Metro programs, services, and goodwill Manages, trains, and motivates staff engaged in outreach programs to develop consensus and strategies for successful outcomes and promote Metro′s goals, services, programs, and policies, including participating in the development of information for public dissemination Manages consultants, which includes developing and reviewing scopes of work and budgets, reviewing and approving invoices, and managing performance Evaluates and recommends the level of outreach participation at events; and organizes and attends community meetings, press conferences, and special media events Researches the more complex and sensitive incidents, complaints, and concerns, and works with staff and management at all levels of the organization, as well as stakeholders, to achieve solutions Provides or supervises responses to transportation concerns and inquiries from internal and external customers, offices of elected officials, and stakeholders Develops content and oversees the creation of project information, including fact sheets, newsletters, e-blasts, and presentations Provides recommendations to project management teams regarding community impacts during the planning, environmental, and engineering phases of major transit projects Manages internal communication with senior staff to receive new directives for Metro projects and programs for implementation Serves as the coordinator of communications and strategic development for internal departments, such as community relations, media, and marketing on major capital projects Provides expertise for Metro Board and Council, such as advising on agendas, briefings, and meetings Provides day-to-day management and strategic direction to assigned staff Facilitates community advisory committees on challenging projects and achieves stakeholder consensus Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment Education Bachelor's Degree in Communications, Political Science, Public Policy, Public Administration, Business, or a related field; Master′s Degree in Public Policy or a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience planning, implementing, and managing public affairs or community relations projects for a government agency, preferably transportation and large public works or construction projects; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience designing and delivering training programs for employees tasked with advising the public on local programming and initiatives Experience creating educational materials such as brochures, posters, videos, and online resources to support rail safety initiatives Experience collecting and analyzing data on community engagement and feedback to measure the effectiveness of outreach efforts and identify areas for improvement Experience developing marketing plans and leading campaigns targeting youth and older adult demographics Ability to communicate in Spanish and/or Japanese Knowledge: Principles and practices of community relations Functioning and protocol of local and state government, public agencies and community groups Theories, principles and practices for the effective use of online communication and digital media to reach targeted audiences Theories, principles and practices of transportation and land use planning and regulation, and/or public finance Engineering and construction disciplines, if applicable Federal, state, municipal and related legislative processes, procedures and protocols Research, and analytical techniques, methods, and procedures Major public works and/or transportation infrastructure projects, programs and/or operations Social media strategy Marketing and branding Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Consensus building and conflict resolution Modern Management theories Applicable business software applications Skills: Developing and implementing communication strategies for complex transportation, infrastructure, and/or environmental planning projects Designing, implementing, and managing public or community programs to promote Metro′s services and programs through traditional and social media platforms Working and communicating with non-governmental and community-based organizations; as well as diverse populations Analyzing situations, identifying opportunities and problems, recommending appropriate actions and solutions, and evaluating outcomes Exercising sound judgment and creativity within established guidelines Communicating effectively orally and in writing, including public speaking and presenting Interacting professionally with various levels of Metro employees and outside representatives Researching and framing complex issues for communication to non-technical audiences Reaching consensus through community engagement Abilities: Conduct meaningful and appropriate outreach to support projects, programs and studies Effectively communicate complex and technical information to diverse audiences Work well with others across many departments and different external agencies Represent Metro before the public and elected officials Coordinate multiple projects and tasks, and meet critical deadlines Understand, interpret, and apply laws, rules, regs, policies, procedures, contracts, budgets, and labor/management agreements Compile, analyze, and interpret complex data Prepare clear and comprehensive reports and correspondence Supervise, train, and motivate assigned staff and consultants Interpret technical documents Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date (BS). *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 08-MAY-24
Apr 25, 2024
Full Time
Basic Function Develops and manages community outreach, programs, and activities in support of Metro′s programs, projects, and initiatives. Example Of Duties Supports Metro projects and programs during all project phases, including planning, project delivery, and operations Develops, implements, and manages communication strategies and community engagement programs to inform the public, elected officials, and stakeholders of Metro projects, programs and initiatives Serves as liaison between Metro executive management and local elected officials, Councils of Governments (COGs), city councils, neighborhood councils, chambers of commerce, public and private agencies, citizens, and community and advocacy groups to develop and maintain strategic relationships with various project stakeholders and opinion leaders in order to achieve resolution for transportation and public works related projects, programs, operations and initiatives Identifies opportunities and risks for Metro′s projects, programs, initiatives, and operations; and develops strategies/tactics to maximize the opportunities and minimize the risks Develops goals, objectives, workplans, and budget for the assigned area of the county and/or project unit Identifies opportunities and develops and implements strategies to promote Metro programs, services, and goodwill Manages, trains, and motivates staff engaged in outreach programs to develop consensus and strategies for successful outcomes and promote Metro′s goals, services, programs, and policies, including participating in the development of information for public dissemination Manages consultants, which includes developing and reviewing scopes of work and budgets, reviewing and approving invoices, and managing performance Evaluates and recommends the level of outreach participation at events; and organizes and attends community meetings, press conferences, and special media events Researches the more complex and sensitive incidents, complaints, and concerns, and works with staff and management at all levels of the organization, as well as stakeholders, to achieve solutions Provides or supervises responses to transportation concerns and inquiries from internal and external customers, offices of elected officials, and stakeholders Develops content and oversees the creation of project information, including fact sheets, newsletters, e-blasts, and presentations Provides recommendations to project management teams regarding community impacts during the planning, environmental, and engineering phases of major transit projects Manages internal communication with senior staff to receive new directives for Metro projects and programs for implementation Serves as the coordinator of communications and strategic development for internal departments, such as community relations, media, and marketing on major capital projects Provides expertise for Metro Board and Council, such as advising on agendas, briefings, and meetings Provides day-to-day management and strategic direction to assigned staff Facilitates community advisory committees on challenging projects and achieves stakeholder consensus Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment Education Bachelor's Degree in Communications, Political Science, Public Policy, Public Administration, Business, or a related field; Master′s Degree in Public Policy or a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience planning, implementing, and managing public affairs or community relations projects for a government agency, preferably transportation and large public works or construction projects; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience designing and delivering training programs for employees tasked with advising the public on local programming and initiatives Experience creating educational materials such as brochures, posters, videos, and online resources to support rail safety initiatives Experience collecting and analyzing data on community engagement and feedback to measure the effectiveness of outreach efforts and identify areas for improvement Experience developing marketing plans and leading campaigns targeting youth and older adult demographics Ability to communicate in Spanish and/or Japanese Knowledge: Principles and practices of community relations Functioning and protocol of local and state government, public agencies and community groups Theories, principles and practices for the effective use of online communication and digital media to reach targeted audiences Theories, principles and practices of transportation and land use planning and regulation, and/or public finance Engineering and construction disciplines, if applicable Federal, state, municipal and related legislative processes, procedures and protocols Research, and analytical techniques, methods, and procedures Major public works and/or transportation infrastructure projects, programs and/or operations Social media strategy Marketing and branding Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Consensus building and conflict resolution Modern Management theories Applicable business software applications Skills: Developing and implementing communication strategies for complex transportation, infrastructure, and/or environmental planning projects Designing, implementing, and managing public or community programs to promote Metro′s services and programs through traditional and social media platforms Working and communicating with non-governmental and community-based organizations; as well as diverse populations Analyzing situations, identifying opportunities and problems, recommending appropriate actions and solutions, and evaluating outcomes Exercising sound judgment and creativity within established guidelines Communicating effectively orally and in writing, including public speaking and presenting Interacting professionally with various levels of Metro employees and outside representatives Researching and framing complex issues for communication to non-technical audiences Reaching consensus through community engagement Abilities: Conduct meaningful and appropriate outreach to support projects, programs and studies Effectively communicate complex and technical information to diverse audiences Work well with others across many departments and different external agencies Represent Metro before the public and elected officials Coordinate multiple projects and tasks, and meet critical deadlines Understand, interpret, and apply laws, rules, regs, policies, procedures, contracts, budgets, and labor/management agreements Compile, analyze, and interpret complex data Prepare clear and comprehensive reports and correspondence Supervise, train, and motivate assigned staff and consultants Interpret technical documents Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date (BS). *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 08-MAY-24
Basic Function Develops and manages community outreach, programs, and activities in support of Metro′s programs, projects, and initiatives. Example Of Duties Supports Metro projects and programs during all project phases, including planning, project delivery, and operations Develops, implements, and manages communication strategies and community engagement programs to inform the public, elected officials, and stakeholders of Metro projects, programs and initiatives Serves as liaison between Metro executive management and local elected officials, Councils of Governments (COGs), city councils, neighborhood councils, chambers of commerce, public and private agencies, citizens, and community and advocacy groups to develop and maintain strategic relationships with various project stakeholders and opinion leaders in order to achieve resolution for transportation and public works related projects, programs, operations and initiatives Identifies opportunities and risks for Metro′s projects, programs, initiatives, and operations; and develops strategies/tactics to maximize the opportunities and minimize the risks Develops goals, objectives, workplans, and budget for the assigned area of the county and/or project unit Identifies opportunities and develops and implements strategies to promote Metro programs, services, and goodwill Manages, trains, and motivates staff engaged in outreach programs to develop consensus and strategies for successful outcomes and promote Metro′s goals, services, programs, and policies, including participating in the development of information for public dissemination Manages consultants, which includes developing and reviewing scopes of work and budgets, reviewing and approving invoices, and managing performance Evaluates and recommends the level of outreach participation at events; and organizes and attends community meetings, press conferences, and special media events Researches the more complex and sensitive incidents, complaints, and concerns, and works with staff and management at all levels of the organization, as well as stakeholders, to achieve solutions Provides or supervises responses to transportation concerns and inquiries from internal and external customers, offices of elected officials, and stakeholders Develops content and oversees the creation of project information, including fact sheets, newsletters, e-blasts, and presentations Provides recommendations to project management teams regarding community impacts during the planning, environmental, and engineering phases of major transit projects Manages internal communication with senior staff to receive new directives for Metro projects and programs for implementation Serves as the coordinator of communications and strategic development for internal departments, such as community relations, media, and marketing on major capital projects Provides expertise for Metro Board and Council, such as advising on agendas, briefings, and meetings Provides day-to-day management and strategic direction to assigned staff Facilitates community advisory committees on challenging projects and achieves stakeholder consensus Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment Education Bachelor's Degree in Communications, Political Science, Public Policy, Public Administration, Business, or a related field; Master′s Degree in Public Policy or a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience planning, implementing, and managing public affairs or community relations projects for a government agency, preferably transportation and large public works or construction projects; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience developing and delivering safety training programs and educational materials Experience building partnerships with businesses, professional/civic organizations, government entities, and community groups to coordinate and execute projects Experience implementing and managing a budget Experience implementing and overseeing travel training Experience presenting engaging and informative presentations to diverse audiences Knowledge: Principles and practices of community relations Functioning and protocol of local and state government, public agencies and community groups Theories, principles and practices for the effective use of online communication and digital media to reach targeted audiences Theories, principles and practices of transportation and land use planning and regulation, and/or public finance Engineering and construction disciplines, if applicable Federal, state, municipal and related legislative processes, procedures and protocols Research, and analytical techniques, methods, and procedures Major public works and/or transportation infrastructure projects, programs and/or operations Social media strategy Marketing and branding Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Consensus building and conflict resolution Modern Management theories Applicable business software applications Skills: Developing and implementing communication strategies for complex transportation, infrastructure, and/or environmental planning projects Designing, implementing, and managing public or community programs to promote Metro′s services and programs through traditional and social media platforms Working and communicating with non-governmental and community-based organizations; as well as diverse populations Analyzing situations, identifying opportunities and problems, recommending appropriate actions and solutions, and evaluating outcomes Exercising sound judgment and creativity within established guidelines Communicating effectively orally and in writing, including public speaking and presenting Interacting professionally with various levels of Metro employees and outside representatives Researching and framing complex issues for communication to non-technical audiences Reaching consensus through community engagement Abilities: Conduct meaningful and appropriate outreach to support projects, programs and studies Effectively communicate complex and technical information to diverse audiences Work well with others across many departments and different external agencies Represent Metro before the public and elected officials Coordinate multiple projects and tasks, and meet critical deadlines Understand, interpret, and apply laws, rules, regs, policies, procedures, contracts, budgets, and labor/management agreements Compile, analyze, and interpret complex data Prepare clear and comprehensive reports and correspondence Supervise, train, and motivate assigned staff and consultants Interpret technical documents Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date (BS). *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 06-MAY-24
Apr 23, 2024
Full Time
Basic Function Develops and manages community outreach, programs, and activities in support of Metro′s programs, projects, and initiatives. Example Of Duties Supports Metro projects and programs during all project phases, including planning, project delivery, and operations Develops, implements, and manages communication strategies and community engagement programs to inform the public, elected officials, and stakeholders of Metro projects, programs and initiatives Serves as liaison between Metro executive management and local elected officials, Councils of Governments (COGs), city councils, neighborhood councils, chambers of commerce, public and private agencies, citizens, and community and advocacy groups to develop and maintain strategic relationships with various project stakeholders and opinion leaders in order to achieve resolution for transportation and public works related projects, programs, operations and initiatives Identifies opportunities and risks for Metro′s projects, programs, initiatives, and operations; and develops strategies/tactics to maximize the opportunities and minimize the risks Develops goals, objectives, workplans, and budget for the assigned area of the county and/or project unit Identifies opportunities and develops and implements strategies to promote Metro programs, services, and goodwill Manages, trains, and motivates staff engaged in outreach programs to develop consensus and strategies for successful outcomes and promote Metro′s goals, services, programs, and policies, including participating in the development of information for public dissemination Manages consultants, which includes developing and reviewing scopes of work and budgets, reviewing and approving invoices, and managing performance Evaluates and recommends the level of outreach participation at events; and organizes and attends community meetings, press conferences, and special media events Researches the more complex and sensitive incidents, complaints, and concerns, and works with staff and management at all levels of the organization, as well as stakeholders, to achieve solutions Provides or supervises responses to transportation concerns and inquiries from internal and external customers, offices of elected officials, and stakeholders Develops content and oversees the creation of project information, including fact sheets, newsletters, e-blasts, and presentations Provides recommendations to project management teams regarding community impacts during the planning, environmental, and engineering phases of major transit projects Manages internal communication with senior staff to receive new directives for Metro projects and programs for implementation Serves as the coordinator of communications and strategic development for internal departments, such as community relations, media, and marketing on major capital projects Provides expertise for Metro Board and Council, such as advising on agendas, briefings, and meetings Provides day-to-day management and strategic direction to assigned staff Facilitates community advisory committees on challenging projects and achieves stakeholder consensus Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment Education Bachelor's Degree in Communications, Political Science, Public Policy, Public Administration, Business, or a related field; Master′s Degree in Public Policy or a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience planning, implementing, and managing public affairs or community relations projects for a government agency, preferably transportation and large public works or construction projects; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience developing and delivering safety training programs and educational materials Experience building partnerships with businesses, professional/civic organizations, government entities, and community groups to coordinate and execute projects Experience implementing and managing a budget Experience implementing and overseeing travel training Experience presenting engaging and informative presentations to diverse audiences Knowledge: Principles and practices of community relations Functioning and protocol of local and state government, public agencies and community groups Theories, principles and practices for the effective use of online communication and digital media to reach targeted audiences Theories, principles and practices of transportation and land use planning and regulation, and/or public finance Engineering and construction disciplines, if applicable Federal, state, municipal and related legislative processes, procedures and protocols Research, and analytical techniques, methods, and procedures Major public works and/or transportation infrastructure projects, programs and/or operations Social media strategy Marketing and branding Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Consensus building and conflict resolution Modern Management theories Applicable business software applications Skills: Developing and implementing communication strategies for complex transportation, infrastructure, and/or environmental planning projects Designing, implementing, and managing public or community programs to promote Metro′s services and programs through traditional and social media platforms Working and communicating with non-governmental and community-based organizations; as well as diverse populations Analyzing situations, identifying opportunities and problems, recommending appropriate actions and solutions, and evaluating outcomes Exercising sound judgment and creativity within established guidelines Communicating effectively orally and in writing, including public speaking and presenting Interacting professionally with various levels of Metro employees and outside representatives Researching and framing complex issues for communication to non-technical audiences Reaching consensus through community engagement Abilities: Conduct meaningful and appropriate outreach to support projects, programs and studies Effectively communicate complex and technical information to diverse audiences Work well with others across many departments and different external agencies Represent Metro before the public and elected officials Coordinate multiple projects and tasks, and meet critical deadlines Understand, interpret, and apply laws, rules, regs, policies, procedures, contracts, budgets, and labor/management agreements Compile, analyze, and interpret complex data Prepare clear and comprehensive reports and correspondence Supervise, train, and motivate assigned staff and consultants Interpret technical documents Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date (BS). *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 06-MAY-24
City of San Rafael, CA
San Rafael, CA, United States
City of San Rafael Civic Engagement Manager The City of San Rafael is seeking a dynamic and experienced Civic Engagement Manager (formal title is Civic Design Manager) to spearhead comprehensive engagement programs while coordinating the Communication Team's activities. This role will work within the City's visionary Digital Services and Open Government Department (Department), which executes pioneering strategies to build trust with the community, increase transparency, and improve access to government for all. This position is part of a strong team with a service-driven culture where each day presents fresh challenges and opportunities to tangibly impact the lives of San Rafael's residents, businesses, and visitors! This leader will play a pivotal role in the City by enhancing outreach and engagement, fostering inclusivity, providing methods of two-way communication and helping the City tell its story to the community. Our team achieves this mission through human-centered design, process improvement, and performance measurement, all aimed at continuously enhancing service delivery and the use of digital technologies to improve the relationship between government and people. This role will oversee our Digital Analyst and entails serving as the primary communications strategist for the City. Responsibilities include adept project management, fostering interdepartmental collaboration, improving the user experience of our digital engagement, working with community partners, engaging with media outlets, tracking metrics, and actively promoting San Rafael's outstanding reputation. Join us in reimagining how we bring all voices to the table and make government easier to use for everyone in our community-apply today! THE CITY The City of San Rafael is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyles, and natural environments. San Rafael (population approx. 60,000) is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and a total citywide budget of approximately $172M. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. TOGETHER SAN RAFAEL San Rafael's organizational culture framework is an initiative called "Together San Rafael." City employees are the organization's greatest asset, and talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge are sought to join the team. All departments are results-driven, with the goal of best serving the needs of community members. The Together San Rafael initiative is focused on increasing the engagement of employees to modernize and improve services for the community. This initiative recognizes the interconnectedness of the customer and employee experience. Together San Rafael is about: Bringing staff and management together to collaborate cross-departmentally. Empowering all employees to share and implement their innovative ideas. Celebrating the innovation happening every day in our departments. Employees across the organization developed these guiding principles and staff integrate them throughout their work. THE DEPARTMENT - Digital Services and Open Government Government faces new challenges in the post-pandemic era. Community expectations of how government communicates, engages, and delivers services are changing. The City's response is to assess what is working, what can be improved, and transform services to meet the needs of people and the expectations of modern times. To meet these challenges, the Digital Service and Open Government is guided by core values including: Government should be designed with and for people. Empathy for all users leads to equitable outcomes. Data and information should be used to create trust, transparency, and better government. Building capacity across City teams empowers positive change. Technology should be secure, accessible, and make life easier. The Department's work is centered around four key focus areas including Civic Engagement, Digital Transformation, Data & Insights, and IT Operations and Maintenance. Our team collaborates interdepartmentally to innovate, improve processes, leverage data, empower citizens to participate in decision-making processes, and make access to municipal services more efficient. From improving the user-experience of City services to implementing open data initiatives that provide insights into government operations, staff is dedicated to creating a more inclusive and responsive government that serves the needs of all residents. THE JOB This is an exhilarating opportunity that puts this Civic Engagement Manager at the forefront of transforming community engagement, technology, and communication in the vibrant community of San Rafael. Reporting to the Director of Digital Service and Open Government, they will oversee the interdepartmental Communications Team and manage engagement operations in coordination with both the City Manager's Office and other departments. The Civic Engagement Manager will ensure that projects are completed on time, according to budget, and within the bounds of work contracts. They will direct website content strategy, guiding staff on user experience enhancements that will revolutionize the City's online presence. They will also take the reins on managing the City's social media strategy, shaping its voice and swiftly responding to media inquiries. Providing critical creative direction for the City's online presence is the key responsibility of this role - seizing the opportunity to lead crucial engagement strategies that promote equitable access to services and information! UPCOMING PROJECTS & OPPORTUNITIES Communications Strategy: Establish an advanced strategy for communicating the City's mission, vision, and values. Citywide Language Access Plan: Increase the accessibility of City services by establishing consistent guidelines and practices for multilingual engagement. Citywide Website Content Strategy: Coordinate with the website team to develop content strategy, oversee improvements to enhance the user experience. Public Comments & Requests Process: Coordinate with teams across the City to build best practices for responding to requests and questions from the community. The City of San Rafael is an Equal Opportunity Employer Job Announcement URL: https://indd.adobe.com/view/29dcf60b-e937-4eca-897f-0d393466418a Ideal Candidate THE IDEAL CANDIDATE The Civic Engagement Manager will be enthusiastic about communications, design, and the user experience - championing the Department's mission to make services easy to use, and work for everyone! The ideal candidate will have a background in marketing, communications, and/or digital engagement strategies. They will also have experience in project management and leading a team in the effective completion of large-scale communications campaigns. They will have foundational technical abilities and proven ability to improve processes, combined with exceptional interpersonal skills. They will be a strong collaborator who seeks out opportunities to utilize the strengths and knowledge of their team. The ideal candidate will be passionate about accessibility, and the many ways in which they can use modern technology to increase access to core services, exciting programs, and fun engaging events for the community. They will be excited to explore language access in their digital marketing efforts, and further the culture of inclusivity and acceptance that is key to the success of San Rafael. CORE COMPETENCIES FOR THIS ROLE INCLUDE: Digital Proficiency: Understands digital tools and platforms, including social media, website management, and digital engagement strategies. Strategic Thinking: Develops and executes strategic plans for communication and engagement initiatives, aligning them with organizational objectives and priorities. Team Collaboration: Works collaboratively with internal teams and external stakeholders to achieve major milestones and drive projects to completion. Flexibility and Creativity: Remains open to new ideas and approaches, challenges the status quo, and brings fresh perspectives to the table. Cultural Competence: Demonstrates sensitivity to cultural differences, ensuring engagement strategies are inclusive and accessible to all community members. EMPLOYMENT STANDARDS Education: Equivalent to graduation from an accredited college or university with a degree in digital engagement, communications, community engagement, marketing, public relations, public policy, public administration, or a closely related field. Experience: Three years of progressively responsible experience in a related field, including at least one year in a management capacity. HIGHLY DESIRED Master's degree Bilingual Spanish-speaking Benefits This position will receive an annual salary of $122,748 - $149,208 DOE/DOQ. The Civic Design Manager (formal position title) is a regular position a of the Mid-Management employee group , eligible to receive all related benefits to the group, which includes: Retirement: The City is a part of the Marin County Employees Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic members receive 2% @ 55 formula and PEPRA members receive 2% @ 62 formula (differs with years of public service), - Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution. Medical Insurance : EE Only - $735.86; Employee + 1 $1,471.71; Employee + Family $1,913.24; Waive - $735.86. Dental: Fully paid for employee and dependents. Vision: Fully paid for employee and dependents. Administrative Leave: 10 days per calendar year (applied every January (pro-rated based on date of hire) Vacation: Vacation accrual of 15 days per year for the first 5 years, pro-rated based on hire date. Additional accrual based on years of service up to 25 days per year. Holidays: 12 paid holidays, plus 1 floating holiday per year. Sick Leave: 12 days per year. Sick Leave Pay Out: 3% per year of service, up to 600 hours. Service Credit for Sick Leave: Option upon retirement for EEs hired on or after 6/30/09. Long Term Disability: 2/3 of monthly salary, up to a maximum benefit of $7,500. Life Insurance: $150,000 life insurance policy. Bereavement Leave: Up to 3 days for in-state, 5 days for out-of-state. Gym Reimbursement: Up to $198/year. 125 Flex Spending Account (EE Option): Up to IRS Limit. Special Instructions HOW TO APPLY: For first consideration, apply by May 16th at https://wbcpinc.com/job-board/ . Applicant screening will be ongoing throughout the period in which this position is accepting applications. Save the Dates Selected Candidates must be available for all dates: Round one interviews are in person and will take place on June 4th. Round two interviews are in person and will take place on June 5th, followed by finalist interviews that day with the City Manager. Recruitment Contact Contact phone: (415)485-3069 Contact email: alissa.curtin@cityofsanrafael.org Closing Date/Time: 5/16/2024 at 5pm
Apr 27, 2024
City of San Rafael Civic Engagement Manager The City of San Rafael is seeking a dynamic and experienced Civic Engagement Manager (formal title is Civic Design Manager) to spearhead comprehensive engagement programs while coordinating the Communication Team's activities. This role will work within the City's visionary Digital Services and Open Government Department (Department), which executes pioneering strategies to build trust with the community, increase transparency, and improve access to government for all. This position is part of a strong team with a service-driven culture where each day presents fresh challenges and opportunities to tangibly impact the lives of San Rafael's residents, businesses, and visitors! This leader will play a pivotal role in the City by enhancing outreach and engagement, fostering inclusivity, providing methods of two-way communication and helping the City tell its story to the community. Our team achieves this mission through human-centered design, process improvement, and performance measurement, all aimed at continuously enhancing service delivery and the use of digital technologies to improve the relationship between government and people. This role will oversee our Digital Analyst and entails serving as the primary communications strategist for the City. Responsibilities include adept project management, fostering interdepartmental collaboration, improving the user experience of our digital engagement, working with community partners, engaging with media outlets, tracking metrics, and actively promoting San Rafael's outstanding reputation. Join us in reimagining how we bring all voices to the table and make government easier to use for everyone in our community-apply today! THE CITY The City of San Rafael is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyles, and natural environments. San Rafael (population approx. 60,000) is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and a total citywide budget of approximately $172M. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. TOGETHER SAN RAFAEL San Rafael's organizational culture framework is an initiative called "Together San Rafael." City employees are the organization's greatest asset, and talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge are sought to join the team. All departments are results-driven, with the goal of best serving the needs of community members. The Together San Rafael initiative is focused on increasing the engagement of employees to modernize and improve services for the community. This initiative recognizes the interconnectedness of the customer and employee experience. Together San Rafael is about: Bringing staff and management together to collaborate cross-departmentally. Empowering all employees to share and implement their innovative ideas. Celebrating the innovation happening every day in our departments. Employees across the organization developed these guiding principles and staff integrate them throughout their work. THE DEPARTMENT - Digital Services and Open Government Government faces new challenges in the post-pandemic era. Community expectations of how government communicates, engages, and delivers services are changing. The City's response is to assess what is working, what can be improved, and transform services to meet the needs of people and the expectations of modern times. To meet these challenges, the Digital Service and Open Government is guided by core values including: Government should be designed with and for people. Empathy for all users leads to equitable outcomes. Data and information should be used to create trust, transparency, and better government. Building capacity across City teams empowers positive change. Technology should be secure, accessible, and make life easier. The Department's work is centered around four key focus areas including Civic Engagement, Digital Transformation, Data & Insights, and IT Operations and Maintenance. Our team collaborates interdepartmentally to innovate, improve processes, leverage data, empower citizens to participate in decision-making processes, and make access to municipal services more efficient. From improving the user-experience of City services to implementing open data initiatives that provide insights into government operations, staff is dedicated to creating a more inclusive and responsive government that serves the needs of all residents. THE JOB This is an exhilarating opportunity that puts this Civic Engagement Manager at the forefront of transforming community engagement, technology, and communication in the vibrant community of San Rafael. Reporting to the Director of Digital Service and Open Government, they will oversee the interdepartmental Communications Team and manage engagement operations in coordination with both the City Manager's Office and other departments. The Civic Engagement Manager will ensure that projects are completed on time, according to budget, and within the bounds of work contracts. They will direct website content strategy, guiding staff on user experience enhancements that will revolutionize the City's online presence. They will also take the reins on managing the City's social media strategy, shaping its voice and swiftly responding to media inquiries. Providing critical creative direction for the City's online presence is the key responsibility of this role - seizing the opportunity to lead crucial engagement strategies that promote equitable access to services and information! UPCOMING PROJECTS & OPPORTUNITIES Communications Strategy: Establish an advanced strategy for communicating the City's mission, vision, and values. Citywide Language Access Plan: Increase the accessibility of City services by establishing consistent guidelines and practices for multilingual engagement. Citywide Website Content Strategy: Coordinate with the website team to develop content strategy, oversee improvements to enhance the user experience. Public Comments & Requests Process: Coordinate with teams across the City to build best practices for responding to requests and questions from the community. The City of San Rafael is an Equal Opportunity Employer Job Announcement URL: https://indd.adobe.com/view/29dcf60b-e937-4eca-897f-0d393466418a Ideal Candidate THE IDEAL CANDIDATE The Civic Engagement Manager will be enthusiastic about communications, design, and the user experience - championing the Department's mission to make services easy to use, and work for everyone! The ideal candidate will have a background in marketing, communications, and/or digital engagement strategies. They will also have experience in project management and leading a team in the effective completion of large-scale communications campaigns. They will have foundational technical abilities and proven ability to improve processes, combined with exceptional interpersonal skills. They will be a strong collaborator who seeks out opportunities to utilize the strengths and knowledge of their team. The ideal candidate will be passionate about accessibility, and the many ways in which they can use modern technology to increase access to core services, exciting programs, and fun engaging events for the community. They will be excited to explore language access in their digital marketing efforts, and further the culture of inclusivity and acceptance that is key to the success of San Rafael. CORE COMPETENCIES FOR THIS ROLE INCLUDE: Digital Proficiency: Understands digital tools and platforms, including social media, website management, and digital engagement strategies. Strategic Thinking: Develops and executes strategic plans for communication and engagement initiatives, aligning them with organizational objectives and priorities. Team Collaboration: Works collaboratively with internal teams and external stakeholders to achieve major milestones and drive projects to completion. Flexibility and Creativity: Remains open to new ideas and approaches, challenges the status quo, and brings fresh perspectives to the table. Cultural Competence: Demonstrates sensitivity to cultural differences, ensuring engagement strategies are inclusive and accessible to all community members. EMPLOYMENT STANDARDS Education: Equivalent to graduation from an accredited college or university with a degree in digital engagement, communications, community engagement, marketing, public relations, public policy, public administration, or a closely related field. Experience: Three years of progressively responsible experience in a related field, including at least one year in a management capacity. HIGHLY DESIRED Master's degree Bilingual Spanish-speaking Benefits This position will receive an annual salary of $122,748 - $149,208 DOE/DOQ. The Civic Design Manager (formal position title) is a regular position a of the Mid-Management employee group , eligible to receive all related benefits to the group, which includes: Retirement: The City is a part of the Marin County Employees Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic members receive 2% @ 55 formula and PEPRA members receive 2% @ 62 formula (differs with years of public service), - Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution. Medical Insurance : EE Only - $735.86; Employee + 1 $1,471.71; Employee + Family $1,913.24; Waive - $735.86. Dental: Fully paid for employee and dependents. Vision: Fully paid for employee and dependents. Administrative Leave: 10 days per calendar year (applied every January (pro-rated based on date of hire) Vacation: Vacation accrual of 15 days per year for the first 5 years, pro-rated based on hire date. Additional accrual based on years of service up to 25 days per year. Holidays: 12 paid holidays, plus 1 floating holiday per year. Sick Leave: 12 days per year. Sick Leave Pay Out: 3% per year of service, up to 600 hours. Service Credit for Sick Leave: Option upon retirement for EEs hired on or after 6/30/09. Long Term Disability: 2/3 of monthly salary, up to a maximum benefit of $7,500. Life Insurance: $150,000 life insurance policy. Bereavement Leave: Up to 3 days for in-state, 5 days for out-of-state. Gym Reimbursement: Up to $198/year. 125 Flex Spending Account (EE Option): Up to IRS Limit. Special Instructions HOW TO APPLY: For first consideration, apply by May 16th at https://wbcpinc.com/job-board/ . Applicant screening will be ongoing throughout the period in which this position is accepting applications. Save the Dates Selected Candidates must be available for all dates: Round one interviews are in person and will take place on June 4th. Round two interviews are in person and will take place on June 5th, followed by finalist interviews that day with the City Manager. Recruitment Contact Contact phone: (415)485-3069 Contact email: alissa.curtin@cityofsanrafael.org Closing Date/Time: 5/16/2024 at 5pm
Basic Function Serves as Metro's liaison to the public, elected officials, and private entities; communicates the benefits of new transportation projects; and keeps the community informed of construction impact and Metro transit services, systems, programs, and projects. Example Of Duties Plans and implements publicity efforts, strategies, and outreach programs to promote local government and community support for participation in Metro services and projects Plans, coordinates, negotiates, and facilitates community meetings, press conferences, and special media events to promote the Service Sector and Metro′s projects, programs, initiatives and milestones Represents Metro before public officials; private entities; professional, civic, and governmental groups; career fairs; community and special events; and task forces Updates project webpage and digital assets, and analyzes web metrics Photographs public events and meetings Researches incidents, complaints, and concerns; and interfaces with management at all levels of the organization to resolve issues Provides verbal or written responses to transportation concerns and inquiries from internal and external customers Recommends strategies to promote Metro′s strategic goal and objectives Maintains records and prepares routine and special reports and correspondence Performs administrative duties, such as coordinating the hotline and project e-mails; coordinating meeting logistics; resolving issues; setting up and confirming participation at meetings and events; screening, responding to, or forwarding telephone calls; reviewing incoming mail and electronic communications; and setting up meetings on behalf of the General Manager, including notifying and confirming participants, locating and reserving sites, setting up room, and preparing and providing support materials Keeps up to date on current and proposed activities and programs, and applicable regulations by attending Board, council, or community meetings Promotes Metro′s projects, programs and initiatives by disseminating public information, assisting in or attending special events, and interacting with community stakeholders Organizes and conducts site visits and tours of Metro facilities Carries out construction impact programs in relation to transit corridor projects Coordinates field efforts related to marketing campaigns used to mitigate construction impacts Keeps the community and elected officials informed of construction project impacts Conducts safety education outreach program for rail before and during construction May prepare reports, newsletter, correspondence, and talking materials as requested by management or public officials Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's degree in Communications, Journalism, English, Marketing, or a related field Experience One year of relevant experience performing community relations work Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience developing strategic outreach and communications plans related to public programming to involve residents from diverse backgrounds and interest groups. Experience working with diverse individuals and groups with competing deadlines. Experience supporting consultants and department staff. Experience utilizing a Customer Relationship Management system such as Salesforce. Knowledge: Community relations theories, principles and practices Structure, functioning and protocol of local government, public agencies, and community groups Applicable local, state and federal laws Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Theories, principles and practices of governmental accounting, business finance, and recordkeeping Financial, analytical and statistical research techniques, methods, and procedures Report presentation methods Social media applications Applicable business software applications Skills: Representing Metro before the public and delivering presentations to community stakeholders Coordinating and facilitating community meetings and events Establishing and implementing policies Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Exercising sound judgement and creativity in decision making Communicating effectively orally and in writing Interacting professionally with various levels and departments of Metro employees and outside representatives Abilities: Design, implement, and manage public or community programs to promote Metro′s services and programs Coordinate multiple projects and meet tight time constraints and deadlines Prepare clear, comprehensive reports and responses to transportation concerns Determine strategies to achieve goals Understand, interpret, and apply relevant policies, laws, regulations, and contracts Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (AM) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 13-MAY-24
May 02, 2024
Full Time
Basic Function Serves as Metro's liaison to the public, elected officials, and private entities; communicates the benefits of new transportation projects; and keeps the community informed of construction impact and Metro transit services, systems, programs, and projects. Example Of Duties Plans and implements publicity efforts, strategies, and outreach programs to promote local government and community support for participation in Metro services and projects Plans, coordinates, negotiates, and facilitates community meetings, press conferences, and special media events to promote the Service Sector and Metro′s projects, programs, initiatives and milestones Represents Metro before public officials; private entities; professional, civic, and governmental groups; career fairs; community and special events; and task forces Updates project webpage and digital assets, and analyzes web metrics Photographs public events and meetings Researches incidents, complaints, and concerns; and interfaces with management at all levels of the organization to resolve issues Provides verbal or written responses to transportation concerns and inquiries from internal and external customers Recommends strategies to promote Metro′s strategic goal and objectives Maintains records and prepares routine and special reports and correspondence Performs administrative duties, such as coordinating the hotline and project e-mails; coordinating meeting logistics; resolving issues; setting up and confirming participation at meetings and events; screening, responding to, or forwarding telephone calls; reviewing incoming mail and electronic communications; and setting up meetings on behalf of the General Manager, including notifying and confirming participants, locating and reserving sites, setting up room, and preparing and providing support materials Keeps up to date on current and proposed activities and programs, and applicable regulations by attending Board, council, or community meetings Promotes Metro′s projects, programs and initiatives by disseminating public information, assisting in or attending special events, and interacting with community stakeholders Organizes and conducts site visits and tours of Metro facilities Carries out construction impact programs in relation to transit corridor projects Coordinates field efforts related to marketing campaigns used to mitigate construction impacts Keeps the community and elected officials informed of construction project impacts Conducts safety education outreach program for rail before and during construction May prepare reports, newsletter, correspondence, and talking materials as requested by management or public officials Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's degree in Communications, Journalism, English, Marketing, or a related field Experience One year of relevant experience performing community relations work Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience developing strategic outreach and communications plans related to public programming to involve residents from diverse backgrounds and interest groups. Experience working with diverse individuals and groups with competing deadlines. Experience supporting consultants and department staff. Experience utilizing a Customer Relationship Management system such as Salesforce. Knowledge: Community relations theories, principles and practices Structure, functioning and protocol of local government, public agencies, and community groups Applicable local, state and federal laws Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Theories, principles and practices of governmental accounting, business finance, and recordkeeping Financial, analytical and statistical research techniques, methods, and procedures Report presentation methods Social media applications Applicable business software applications Skills: Representing Metro before the public and delivering presentations to community stakeholders Coordinating and facilitating community meetings and events Establishing and implementing policies Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Exercising sound judgement and creativity in decision making Communicating effectively orally and in writing Interacting professionally with various levels and departments of Metro employees and outside representatives Abilities: Design, implement, and manage public or community programs to promote Metro′s services and programs Coordinate multiple projects and meet tight time constraints and deadlines Prepare clear, comprehensive reports and responses to transportation concerns Determine strategies to achieve goals Understand, interpret, and apply relevant policies, laws, regulations, and contracts Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (AM) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 13-MAY-24
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM TITLE: Program Manager (Economic Development Services) EXAM NUMBER: EW8194B-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024, until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Economic Development Services) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Economic Development Services) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Develop, implement, and manage strategies for LA County with a focus on the region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Conduct comprehensive mapping of regional assets, such as commercial corridors, educational institutions, and workforce development resources. Formulate key metrics for outcomes and deliverables directed towards the region’s disadvantaged populations and focus areas. Conduct an inclusive regional business outreach for business retention and expansion efforts. Track and report on key outcomes and deliverables. Oversee a dedicated team to perform business outreach and projects throughout LA County. Identify and attend relevant business and trade events for business outreach and to build partnerships, collaborations, and funding opportunities. Collaborate with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce. Assist in the design and development of outreach and marketing materials, website updates, and social media updates to highlight LA County’s assets, opportunities, competitive advantages, and business resources. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County The Los Angeles County Class Specifications can be found here - https://www.governmentjobs.com/careers/lacounty/classspecs DESIRABLE KNOWLEDGE AND SKILLS : Experience developing and implementing strategies with a focus on a region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Experience mapping regional assets, such as commercial corridors, educational institutions, workforce development resources, and real estate assets. Experience in formulating key metrics for outcomes and deliverables directed towards regional disadvantaged populations and focus areas. Experience in business outreach for business retention and expansion efforts. Experience collaborating with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce to build partnerships, collaborations, and funding opportunities. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194B-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM TITLE: Program Manager (Economic Development Services) EXAM NUMBER: EW8194B-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024, until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Economic Development Services) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Economic Development Services) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Develop, implement, and manage strategies for LA County with a focus on the region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Conduct comprehensive mapping of regional assets, such as commercial corridors, educational institutions, and workforce development resources. Formulate key metrics for outcomes and deliverables directed towards the region’s disadvantaged populations and focus areas. Conduct an inclusive regional business outreach for business retention and expansion efforts. Track and report on key outcomes and deliverables. Oversee a dedicated team to perform business outreach and projects throughout LA County. Identify and attend relevant business and trade events for business outreach and to build partnerships, collaborations, and funding opportunities. Collaborate with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce. Assist in the design and development of outreach and marketing materials, website updates, and social media updates to highlight LA County’s assets, opportunities, competitive advantages, and business resources. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County The Los Angeles County Class Specifications can be found here - https://www.governmentjobs.com/careers/lacounty/classspecs DESIRABLE KNOWLEDGE AND SKILLS : Experience developing and implementing strategies with a focus on a region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Experience mapping regional assets, such as commercial corridors, educational institutions, workforce development resources, and real estate assets. Experience in formulating key metrics for outcomes and deliverables directed towards regional disadvantaged populations and focus areas. Experience in business outreach for business retention and expansion efforts. Experience collaborating with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce to build partnerships, collaborations, and funding opportunities. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194B-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Carlos, California, United States
General The Manager, Government and Community Affairs reports to the Director, Government and Community Affairs and is responsible for strategic development and management of government and community relations with a primary focus on the San Mateo County Transit District (SamTrans). Assistance with San Mateo County Transportation Authority and SMCEL JPA efforts may be required on an as needed basis. This position will focus on local agency, stakeholder, and community engagement and assist with regional, state, and federal efforts. Essential Functions & Duties Direct activities that support robust, diverse, and positive engagement with communities that are served by the agency. Plan and execute multilingual public participation and communications efforts for strategic and operations planning, infrastructure, and other projects. Manage agency relationships and lead engagement with local stakeholders including cities, schools, and business and community groups, across San Mateo County and neighboring areas. Lead cross functional teams to ensure clear and timely communication on key policy, project, and planning goals and to respond to stakeholder requests and concerns. Provide strategic guidance to agency leadership and teams. Coordinate activities that support the creation and mobilization of a broad coalition of third-party advocates to build awareness and effectively promote the agency’s overall activities, policies, and goals. Participate in management and engagement with state and federal lobbyists and legislative activities, preparation of the annual state and federal legislative program, their contract and budget. Assist in overall departmental management including budgeting and department policy development. Supervise SamTrans Government and Community Affairs staff. Hire, mentor, and take appropriate corrective and/or disciplinary action. Ensure EEO policies and procedures are followed. Participate in the selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance. EXAMPLES OF DUTIES: Meet with and respond to stakeholder questions and concerns; work internally and externally to resolve issues. Supervise paid engagement with community-oriented groups and communications consultants. Supervise the development and execution of Public Outreach Plans for key projects, including leading Communications Department and consultant teams across multiple disciplines including community and stakeholder engagement, marketing, social media, website and media outreach efforts. Represent agency both in meetings and by giving presentations to various groups. Write, review, edit, and approve collateral materials, including webpage content, presentations, fact sheets, project updates, work notices, and newsletters. Manage staff and report progress on projects to Government and Community Affairs Director. Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Perform other duties as assigned. SUPERVISION : Works under the general direction of the Director of Government and Community Affairs, who establishes goals and objectives and evaluates performance. Minimum Qualifications Sufficient education, training and experience to demonstrate the knowledge and ability to successfully perform the essential functions of the position. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in Political Science, Planning, Public Policy, Communications or other related field. Five (5) years of full-time experience in the area of policy development, public engagement, political campaigns or other relevant field. Two (2) years’ experience managing professional staff. PREFERRED QUALIFICATIONS: Possess critical thinking and independent judgment with direct impact on community engagement and strategic planning Ability to work on evenings and weekends. Must have a valid California driver license with a safe driving record. Additional Information T HE SELECTION PROCESS May Include a panel interview, written and skills test assessments, or supplemental questions . Only those candidates who are the most qualified will continue in the selection process . Meeting the minimum qualifications does not guarantee an invitation to continue in the process Below is a summary of the comprehensive benefits provided to District full-time employees: Health and Welfare Benefits: Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees. Free Dental and Vision Benefits provided - Employer Covers Premiums Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year. Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses. Retirement Medical Benefits: Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District. Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option. Holidays and Paid Time Off: Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.5 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase. Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day Floating Holidays - District employees can earn up to five (5) floating holidays. Financial Planning Benefits: Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension. CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6% Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000 Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members. Growth and Education Benefits: Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District. Computer Loan Program - Interest-free two-year loan with a maximum amount of $4,000. Other Amazing Benefits: Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union. Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement. Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees. For union employees, all of the above benefits are subject to the employee’s Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions. Closing Date/Time: 5/19/2024 11:59 PM Pacific
May 01, 2024
Full Time
General The Manager, Government and Community Affairs reports to the Director, Government and Community Affairs and is responsible for strategic development and management of government and community relations with a primary focus on the San Mateo County Transit District (SamTrans). Assistance with San Mateo County Transportation Authority and SMCEL JPA efforts may be required on an as needed basis. This position will focus on local agency, stakeholder, and community engagement and assist with regional, state, and federal efforts. Essential Functions & Duties Direct activities that support robust, diverse, and positive engagement with communities that are served by the agency. Plan and execute multilingual public participation and communications efforts for strategic and operations planning, infrastructure, and other projects. Manage agency relationships and lead engagement with local stakeholders including cities, schools, and business and community groups, across San Mateo County and neighboring areas. Lead cross functional teams to ensure clear and timely communication on key policy, project, and planning goals and to respond to stakeholder requests and concerns. Provide strategic guidance to agency leadership and teams. Coordinate activities that support the creation and mobilization of a broad coalition of third-party advocates to build awareness and effectively promote the agency’s overall activities, policies, and goals. Participate in management and engagement with state and federal lobbyists and legislative activities, preparation of the annual state and federal legislative program, their contract and budget. Assist in overall departmental management including budgeting and department policy development. Supervise SamTrans Government and Community Affairs staff. Hire, mentor, and take appropriate corrective and/or disciplinary action. Ensure EEO policies and procedures are followed. Participate in the selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance. EXAMPLES OF DUTIES: Meet with and respond to stakeholder questions and concerns; work internally and externally to resolve issues. Supervise paid engagement with community-oriented groups and communications consultants. Supervise the development and execution of Public Outreach Plans for key projects, including leading Communications Department and consultant teams across multiple disciplines including community and stakeholder engagement, marketing, social media, website and media outreach efforts. Represent agency both in meetings and by giving presentations to various groups. Write, review, edit, and approve collateral materials, including webpage content, presentations, fact sheets, project updates, work notices, and newsletters. Manage staff and report progress on projects to Government and Community Affairs Director. Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Perform other duties as assigned. SUPERVISION : Works under the general direction of the Director of Government and Community Affairs, who establishes goals and objectives and evaluates performance. Minimum Qualifications Sufficient education, training and experience to demonstrate the knowledge and ability to successfully perform the essential functions of the position. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in Political Science, Planning, Public Policy, Communications or other related field. Five (5) years of full-time experience in the area of policy development, public engagement, political campaigns or other relevant field. Two (2) years’ experience managing professional staff. PREFERRED QUALIFICATIONS: Possess critical thinking and independent judgment with direct impact on community engagement and strategic planning Ability to work on evenings and weekends. Must have a valid California driver license with a safe driving record. Additional Information T HE SELECTION PROCESS May Include a panel interview, written and skills test assessments, or supplemental questions . Only those candidates who are the most qualified will continue in the selection process . Meeting the minimum qualifications does not guarantee an invitation to continue in the process Below is a summary of the comprehensive benefits provided to District full-time employees: Health and Welfare Benefits: Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees. Free Dental and Vision Benefits provided - Employer Covers Premiums Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year. Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses. Retirement Medical Benefits: Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District. Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option. Holidays and Paid Time Off: Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.5 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase. Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day Floating Holidays - District employees can earn up to five (5) floating holidays. Financial Planning Benefits: Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension. CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6% Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000 Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members. Growth and Education Benefits: Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District. Computer Loan Program - Interest-free two-year loan with a maximum amount of $4,000. Other Amazing Benefits: Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union. Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement. Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees. For union employees, all of the above benefits are subject to the employee’s Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions. Closing Date/Time: 5/19/2024 11:59 PM Pacific
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $139,192.00 /annually - $210,876.00 /annually (Non-Represented Pay Band 10) Initial salary is negotiable between $175,034.00 - $187,000.00, commensurate with experience and education. Reports To General Manager Current Assignment Under direction from the General Manager this position designs, develops, implements and oversees programs focused on addressing homelessness and related issues within the BART system; works with internal and external stakeholders to ensure services performed by BART departments are integrated internally and with similar services provided by state, and federal agencies, counties, cities and community organizations; serves as the primary subject matter expert within the BART system on matters related to homelessness and the health and social welfare of BART riders; serves as the top advisor and strategic partner for the General Manager, executive leadership, and Board of Directors on such matters; performs other duties as assigned. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Develops and administers the Strategic Homeless Action Plan for BART. Develops and manages partnerships with external stakeholders - including cities, counties, state and federal agencies, and non-profit organizations; coordinates priorities and services with external stakeholders; and, leads advocacy efforts focused on securing support and resources from external partners. Partners with key BART departments to assess needs, problem solve, test ideas, identify and secure funding, develop metrics, and implement results based on accountability measures that utilize data and metrics to measure program performance. Presents information, proposals and reports to staff, Board of Directors, community members and organizations, and other government agencies. Partners with BART Communications Department to create and distribute program updates, announcements, stories, and other relevant information to a wide range of stakeholders. Develops and manages program budget; advocates for and works to secure additional funding and resources, including drafting contract and grant proposals; and proposes and implements creative measures to maximize available funding, including effectively negotiating costs and utilizing internal and external partnerships as a way to expand services and capacity. Coordinates with Labor Relations and unions on current and potential programs to ensure services do not generate union concerns and violate union contract rules. Partners with BART Police Department to ensure all programs are in alignment with the Progressive Policing policies. Partners with the Office of the General Counsel to develop and update policies, service agreements, and other agreements and contracts. Collaborates with the Government and Community Relations Department to develop and implement strategies to engage elected officials and community leaders. Works with the Grants Division within the Office of Performance and Budget to identify and pursue funding opportunities. Directs outreach and passenger wellness programs, including elevator attendant program, homeless outreach activities, and restroom attendant program. Provides responsible and effective advice and consultation to the General Manager, Deputy General Manager, executive management team, and Board of Directors. Minimum Qualifications Education Possession of a bachelor’s degree in Public Policy, Social Welfare, Health Care Administration, Public Administration, or a closely related field from an accredited college or university. Experience The equivalent of five (5) years of full-time professional verifiable experience designing, developing and implementing health and/or human services programs that involved multiple service providers, which includes at least two (2) years of management-level experience. Substitution Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of : Local and national issues and trends related to homelessness, mental health crisis response programs, substance use disorder treatment, and supportive housing services Best practices and historical context of the role between law enforcement functions and health and social service functions, including homeless and mental health services Principles and practices of effective project management Methods and techniques of effective communication Principles and practices of government budget development and management Current office procedures and practices, including the use of online computer equipment Skill/Ability in: Developing and implementing new programs in alignment with broader strategic priorities Working with elected officials, community groups, and external stakeholders Developing creative solutions to challenging operational issues Providing leadership and communication to foster effective internal and external coordination and partnerships Working with multiple stakeholders and balancing competing interests and/or priorities Exercising sound judgment within established guidelines Establishing and maintaining effective working relationships with those contacted in the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $139,192.00 /annually - $210,876.00 /annually (Non-Represented Pay Band 10) Initial salary is negotiable between $175,034.00 - $187,000.00, commensurate with experience and education. Reports To General Manager Current Assignment Under direction from the General Manager this position designs, develops, implements and oversees programs focused on addressing homelessness and related issues within the BART system; works with internal and external stakeholders to ensure services performed by BART departments are integrated internally and with similar services provided by state, and federal agencies, counties, cities and community organizations; serves as the primary subject matter expert within the BART system on matters related to homelessness and the health and social welfare of BART riders; serves as the top advisor and strategic partner for the General Manager, executive leadership, and Board of Directors on such matters; performs other duties as assigned. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Develops and administers the Strategic Homeless Action Plan for BART. Develops and manages partnerships with external stakeholders - including cities, counties, state and federal agencies, and non-profit organizations; coordinates priorities and services with external stakeholders; and, leads advocacy efforts focused on securing support and resources from external partners. Partners with key BART departments to assess needs, problem solve, test ideas, identify and secure funding, develop metrics, and implement results based on accountability measures that utilize data and metrics to measure program performance. Presents information, proposals and reports to staff, Board of Directors, community members and organizations, and other government agencies. Partners with BART Communications Department to create and distribute program updates, announcements, stories, and other relevant information to a wide range of stakeholders. Develops and manages program budget; advocates for and works to secure additional funding and resources, including drafting contract and grant proposals; and proposes and implements creative measures to maximize available funding, including effectively negotiating costs and utilizing internal and external partnerships as a way to expand services and capacity. Coordinates with Labor Relations and unions on current and potential programs to ensure services do not generate union concerns and violate union contract rules. Partners with BART Police Department to ensure all programs are in alignment with the Progressive Policing policies. Partners with the Office of the General Counsel to develop and update policies, service agreements, and other agreements and contracts. Collaborates with the Government and Community Relations Department to develop and implement strategies to engage elected officials and community leaders. Works with the Grants Division within the Office of Performance and Budget to identify and pursue funding opportunities. Directs outreach and passenger wellness programs, including elevator attendant program, homeless outreach activities, and restroom attendant program. Provides responsible and effective advice and consultation to the General Manager, Deputy General Manager, executive management team, and Board of Directors. Minimum Qualifications Education Possession of a bachelor’s degree in Public Policy, Social Welfare, Health Care Administration, Public Administration, or a closely related field from an accredited college or university. Experience The equivalent of five (5) years of full-time professional verifiable experience designing, developing and implementing health and/or human services programs that involved multiple service providers, which includes at least two (2) years of management-level experience. Substitution Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of : Local and national issues and trends related to homelessness, mental health crisis response programs, substance use disorder treatment, and supportive housing services Best practices and historical context of the role between law enforcement functions and health and social service functions, including homeless and mental health services Principles and practices of effective project management Methods and techniques of effective communication Principles and practices of government budget development and management Current office procedures and practices, including the use of online computer equipment Skill/Ability in: Developing and implementing new programs in alignment with broader strategic priorities Working with elected officials, community groups, and external stakeholders Developing creative solutions to challenging operational issues Providing leadership and communication to foster effective internal and external coordination and partnerships Working with multiple stakeholders and balancing competing interests and/or priorities Exercising sound judgment within established guidelines Establishing and maintaining effective working relationships with those contacted in the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
State of Missouri
Kansas City, Missouri, United States
This is a remote position that can be regionally located within the Kansas City Region of Missouri. Bring your leadership experience to the refocused efforts of the Missouri Department of Economic Development’s (DED) Regional Engagement Division! Regional Engagement teams serve as the primary point of contact and liaison for business expansion and growth opportunities. You will have the opportunity to: Coordinate and direct outreach efforts to business and community customers throughout the region Lead the Regional Engagement team in delivery of customized support and assistance for projects that drive economic growth and improve community and workforce capacity Develop an in-depth understanding of the assigned region and have a thorough knowledge of the stakeholders Develop regional goals, and implementation strategies, to meet the needs of the region to include an emphasis on aligning efforts to enhance participation and inclusion across all local, regional, and state plans Provide guidance, consultation, and professional development and training to Project Managers and teams on program and resource details, as well as general customer service and business development Serve as a liaison to other state departments, federal agencies, and related public partners Facilitate the growth of businesses throughout assigned region - this includes meeting with company leadership to understand their needs, providing technical assistance, and connecting them to appropriate resources Research, evaluate and prepare customized presentations for companies which highlight Missouri’s business climate, financing, incentives, markets and suppliers Lead the region’s business intelligence gathering and surveys of key existing businesses Manage the schedule and work activities of the team to ensure a proactive balance of community engagement, business development activities, and necessary project management to exceed customer expectations Ensure customer support and program administration functions for enrollment and application are complete and accurate; facilitate processing from Solutions Division partners Coordinate efforts with other Regional Teams, and respective Managers, to share best practices and ensure support collectively for statewide initiatives Seven or more years of professional experience with demonstrated knowledge in the business practices and principles of Economic Development - this can be obtained through work experience or through completion of a Bachelor's degree from an accredited college or university with specialization in marketing, public relations, economics, business or public administration, international business, agribusiness or a closely related area Staff leadership experience in a dynamic setting Proven experience supporting a team through empowerment and proactive professional development support and through establishment of clear expectations and success measures Master’s degree in Business Administration or Public Administration preferred Lack of post-secondary education will not be used as the sole basis for denying consideration to any applicant The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Apr 18, 2024
Full Time
This is a remote position that can be regionally located within the Kansas City Region of Missouri. Bring your leadership experience to the refocused efforts of the Missouri Department of Economic Development’s (DED) Regional Engagement Division! Regional Engagement teams serve as the primary point of contact and liaison for business expansion and growth opportunities. You will have the opportunity to: Coordinate and direct outreach efforts to business and community customers throughout the region Lead the Regional Engagement team in delivery of customized support and assistance for projects that drive economic growth and improve community and workforce capacity Develop an in-depth understanding of the assigned region and have a thorough knowledge of the stakeholders Develop regional goals, and implementation strategies, to meet the needs of the region to include an emphasis on aligning efforts to enhance participation and inclusion across all local, regional, and state plans Provide guidance, consultation, and professional development and training to Project Managers and teams on program and resource details, as well as general customer service and business development Serve as a liaison to other state departments, federal agencies, and related public partners Facilitate the growth of businesses throughout assigned region - this includes meeting with company leadership to understand their needs, providing technical assistance, and connecting them to appropriate resources Research, evaluate and prepare customized presentations for companies which highlight Missouri’s business climate, financing, incentives, markets and suppliers Lead the region’s business intelligence gathering and surveys of key existing businesses Manage the schedule and work activities of the team to ensure a proactive balance of community engagement, business development activities, and necessary project management to exceed customer expectations Ensure customer support and program administration functions for enrollment and application are complete and accurate; facilitate processing from Solutions Division partners Coordinate efforts with other Regional Teams, and respective Managers, to share best practices and ensure support collectively for statewide initiatives Seven or more years of professional experience with demonstrated knowledge in the business practices and principles of Economic Development - this can be obtained through work experience or through completion of a Bachelor's degree from an accredited college or university with specialization in marketing, public relations, economics, business or public administration, international business, agribusiness or a closely related area Staff leadership experience in a dynamic setting Proven experience supporting a team through empowerment and proactive professional development support and through establishment of clear expectations and success measures Master’s degree in Business Administration or Public Administration preferred Lack of post-secondary education will not be used as the sole basis for denying consideration to any applicant The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary Range: $67,000 - $90,000 Position Overview The Ombudsman Specialist/Neighborhoods Relationship Manager provides specialized support to the Ombudsman of Neighborhoods and serves as a liaison. Key Roles Attends NPU and Neighborhood Association meetings Receives referrals for escalations and issues requiring Ombuds services Shuttles concerns to Ombudsman of Neighborhoods and Departments Partners with Ombudsman of Neighborhoods to shuttle diplomacy, develop solutions and paths to conciliation. Provide resource referrals and recommendations Serves as a confidential point of contact for the intake of concerns and inquiries. Spearheads dashboard and manages outgoing correspondence to NPU’s and Neighborhood Associations Operates within the protocol, role, and function of an organizational Ombuds according to the practices of The International Ombudsman Association and US Ombudsman Association Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of neighborhoods and communities in Atlanta. Knowledge of best practices for neutrals and organizational ombudsman protocols and procedures. Knowledge of national best practices for community engagement. Ability to manage complex projects and work with a team to achieve results. Strong verbal, written and presentation skills. Ability to work collaboratively to arrive at constructive solutions. Knowledge of marketing and communication software (i.e. Adobe Creative Suite). Bachelor’s degree in liberal arts, urban planning, public administration or related field (Equivalent professional experience may be considered for substitution for the required degree on an individual basis). 3-5 years of community engagement or constituent service experience. Preferred Education & Experience Masters’ degree in liberal arts, counseling, urban planning, public administration, or related field. Direct experience in community development and outreach. 5-7 years of progressive project management experience.
Mar 08, 2024
Full Time
Salary Range: $67,000 - $90,000 Position Overview The Ombudsman Specialist/Neighborhoods Relationship Manager provides specialized support to the Ombudsman of Neighborhoods and serves as a liaison. Key Roles Attends NPU and Neighborhood Association meetings Receives referrals for escalations and issues requiring Ombuds services Shuttles concerns to Ombudsman of Neighborhoods and Departments Partners with Ombudsman of Neighborhoods to shuttle diplomacy, develop solutions and paths to conciliation. Provide resource referrals and recommendations Serves as a confidential point of contact for the intake of concerns and inquiries. Spearheads dashboard and manages outgoing correspondence to NPU’s and Neighborhood Associations Operates within the protocol, role, and function of an organizational Ombuds according to the practices of The International Ombudsman Association and US Ombudsman Association Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of neighborhoods and communities in Atlanta. Knowledge of best practices for neutrals and organizational ombudsman protocols and procedures. Knowledge of national best practices for community engagement. Ability to manage complex projects and work with a team to achieve results. Strong verbal, written and presentation skills. Ability to work collaboratively to arrive at constructive solutions. Knowledge of marketing and communication software (i.e. Adobe Creative Suite). Bachelor’s degree in liberal arts, urban planning, public administration or related field (Equivalent professional experience may be considered for substitution for the required degree on an individual basis). 3-5 years of community engagement or constituent service experience. Preferred Education & Experience Masters’ degree in liberal arts, counseling, urban planning, public administration, or related field. Direct experience in community development and outreach. 5-7 years of progressive project management experience.
City of Palo Alto
Palo Alto, California, United States
Description: The person in this position will be directly involved in work with the City Manager’s Office and Utilities Department to implement communications and marketing activities for the City’s Sustainability and Climate Action Plan (S/CAP) initiatives and Utilities programs . The successful candidate will help implement and track communications, marketing , and program engagement for Utilities outbound communications and various S/CAP priorities . This includes support ing stakeholder engagement related to whole home electrification programming, the City’s Heat Pump Water Heater Program implementation , and related workplans to advance the City’s S/CAP and U tilit ies Department priorities . A main priority and current focus of the City’s S/CAP is implementing a campaign to increase residential heat pump water heater (HPWH) installations throughout Palo Alto . The City plans to expand residential, building , and vehicle electrification programs and further focus in other areas of the City’s S/CAP , including sustainable resource management, energy and water efficiency . These programs and services are intended to reach all sectors of Palo Alto’s population including residents, businesses, institutional and industrial customers. This position is part-time, non-benefited, limited to no more than 1000 hours per year. We are seeking a fun, creative and passionate candidate to support sustainability goals , further the City’s climate action efforts and advance Utilities communications priorities, as needed . The successful candidate will work in a fast paced and dynamic environmen t and help a cross-functional team implement c ommunications, marketing, and outreach strategies . Essential Duties: Tasks depend on skills of the successful candidate and may include: Developing content for digital and print campaigns Assisting with building out surveys and polls to support and inform City communications, marketing, and outreach plans. Supporting graphic design and creative for stakeholder presentations, flyers, social media designs, door hangers, print ads, newsletters, brochures, bill inserts, posters, etc. Creating compelling messaging to advance digital marketing such as blogs, social media posts, ads, stories, and videos, including script development, use of video animation tools and creating graphics. Furthering website content development, building FAQs, completing web audits, and other web-based marketing such as search optimization, etc. Tracking and data analysis to support communications needs and community engagement. Supporting other tactics to enhance marketing activities, digital community engagement and developing and using testimonials Coordinating program flyers and other promotional materials; and, Performing related duties of a similar nature or level. Salary: Depending on work experience, $40.00 to $60.00 per hour First resume review March 22 Applications from this posting may be used to fill multiple vacancies Minimum Qualifications: Minimum Skills and Experience: Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through a Bachelor's Degree in Communications and/or Marketing , Public Relations, or a related field and two years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above The ideal candidate will have: A broad range of experience developing and implementing communications strategies and project management skills; Excellent writing, editing and verbal communications skills; Command of technology such as website design, online data dashboards, digital platforms, strong use of analytics and data, and effective use of social media; Communication, interpersonal skills as applied to interact with coworkers, supervisor, the general public , and others, sufficient to exchange or convey information and to receive work direction. The successful candidate will be a self-starter, able to work independently, experience a nalyzing complex information and conducting research ; p reparing applicable public relations materials , information , presentations ; and i nterpreting and applying program/project requirements . " The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer." This is a non-benefited position. Closing Date/Time: Continuous
Mar 08, 2024
Part Time
Description: The person in this position will be directly involved in work with the City Manager’s Office and Utilities Department to implement communications and marketing activities for the City’s Sustainability and Climate Action Plan (S/CAP) initiatives and Utilities programs . The successful candidate will help implement and track communications, marketing , and program engagement for Utilities outbound communications and various S/CAP priorities . This includes support ing stakeholder engagement related to whole home electrification programming, the City’s Heat Pump Water Heater Program implementation , and related workplans to advance the City’s S/CAP and U tilit ies Department priorities . A main priority and current focus of the City’s S/CAP is implementing a campaign to increase residential heat pump water heater (HPWH) installations throughout Palo Alto . The City plans to expand residential, building , and vehicle electrification programs and further focus in other areas of the City’s S/CAP , including sustainable resource management, energy and water efficiency . These programs and services are intended to reach all sectors of Palo Alto’s population including residents, businesses, institutional and industrial customers. This position is part-time, non-benefited, limited to no more than 1000 hours per year. We are seeking a fun, creative and passionate candidate to support sustainability goals , further the City’s climate action efforts and advance Utilities communications priorities, as needed . The successful candidate will work in a fast paced and dynamic environmen t and help a cross-functional team implement c ommunications, marketing, and outreach strategies . Essential Duties: Tasks depend on skills of the successful candidate and may include: Developing content for digital and print campaigns Assisting with building out surveys and polls to support and inform City communications, marketing, and outreach plans. Supporting graphic design and creative for stakeholder presentations, flyers, social media designs, door hangers, print ads, newsletters, brochures, bill inserts, posters, etc. Creating compelling messaging to advance digital marketing such as blogs, social media posts, ads, stories, and videos, including script development, use of video animation tools and creating graphics. Furthering website content development, building FAQs, completing web audits, and other web-based marketing such as search optimization, etc. Tracking and data analysis to support communications needs and community engagement. Supporting other tactics to enhance marketing activities, digital community engagement and developing and using testimonials Coordinating program flyers and other promotional materials; and, Performing related duties of a similar nature or level. Salary: Depending on work experience, $40.00 to $60.00 per hour First resume review March 22 Applications from this posting may be used to fill multiple vacancies Minimum Qualifications: Minimum Skills and Experience: Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through a Bachelor's Degree in Communications and/or Marketing , Public Relations, or a related field and two years of related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above The ideal candidate will have: A broad range of experience developing and implementing communications strategies and project management skills; Excellent writing, editing and verbal communications skills; Command of technology such as website design, online data dashboards, digital platforms, strong use of analytics and data, and effective use of social media; Communication, interpersonal skills as applied to interact with coworkers, supervisor, the general public , and others, sufficient to exchange or convey information and to receive work direction. The successful candidate will be a self-starter, able to work independently, experience a nalyzing complex information and conducting research ; p reparing applicable public relations materials , information , presentations ; and i nterpreting and applying program/project requirements . " The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer." This is a non-benefited position. Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Student Engagement and Leadership Programs Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Career & Leadership Development Appointment Type This is a one year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,025.00 - $5,356.00 Per Month ($60,300.00 - $64,272.00 Annually) Salary is commensurate with experience. Position Summary The Student Engagement & Leadership Programs Coordinator supports undergraduate student retention and graduate student enrollment initiatives within the Division of Graduate Studies & Career Development. Reporting to the Director of Career & Leadership Development, they provide academic and career planning for students at all levels, manage key leadership development programs, and graduate school application workshops. They represent GSCD and SF State University through presentations, webinars, and tabling events, and engage with students and campus partners. They conduct outreach activities to promote The Hub Student Services Center, utilizing technology and tools for effective communication and marketing. The coordinator maintains their knowledge of best practices in student development and advising, with a focus on enhancing the student experience in academic and career development. Position Information Career & Leadership Development Programs This position oversees and manages career and leadership programming for the office, which includes, but is not limited to, the President’s Leadership Fellows Program (PLFP) for junior, senior, and graduate-level students and the Gator Leadership Circle (GLC) Program aimed at first-year and second-year students, providing leadership development and career preparation workshops. The incumbent is responsible for organizing a series of workshops focusing on career, leadership, and professional skills, which includes, but is not limited to, resume writing, interview skills, leadership principles, communication skills, and other relevant topics to help students prepare for their future careers. The Coordinator's role involves guiding students through self-exploration exercises, interactive workshops focused on career readiness competencies and a cohort-based learning model. Develops tutorials of digital career platforms, including Handshake, Big Interview, and VMOCK and integrates platform usage in leadership development programs. Collaborates with consultants, faculty, staff, chairs, and students to improve leadership development offerings within the Career & Leadership Development office. Assists in the development of academic-related career programs and career modules within academic classes. Develop and facilitate career and leadership development presentations and workshops, covering topics such as resume building, interviewing skills, job search strategies, LinkedIn usage, and more. Advance student participation in their overall understanding and knowledge of leadership and the role it plays in improving self-efficacy when making career decisions. Create career services and counseling approaches founded on student learning outcomes, with particular consideration for underrepresented students, non-traditional students, and returning students. Graduate Studies Outreach & Application workshops Coordinate the Division’s outreach to undergraduate and prospective graduate students; organize and conduct workshops and recruitment activities to promote graduate school opportunities, career services, and leadership development opportunities. Represent the Division of Graduate Studies and SF State University at various events aimed to increase the number of quality applications to SF State’s graduate programs. Deliver presentations, and webinars, and participate in tabling events on and off-campus; collaborate with campus partners to provide comprehensive prospective graduate study advising and services. Prepare and facilitate workshops for prospective undergraduate and graduate students; provide guidance on application procedures and deadlines related to graduate school, internship opportunities, and career and professional development opportunities. Develop and nurture collaborative relationships with the campus community, including administrators, faculty, staff, and students. Cultivate relationships with campus partners to effectively leverage other student services on campus; and initiate student referrals to appropriate student support services when necessary, such as the Disability Program Resource Center, Student Health Services, Counseling and Psychological Services, Queer & Trans Resource Center, and Veterans Services. Promote graduate school, career and leadership development opportunities The incumbent is responsible for developing and implementing outreach strategies to promote and enhance the utilization of the Graduate Advising and Career Services Center. Utilizes multiple communications platforms (EMP CRM, Handshake, PeopleSoft, etc.) to increase engagement with the center's services; Leverage communications platforms to increase student engagement in leadership development and graduate study workshops. Promotes and encourages the use of The Hub and its services to various stakeholders, including current and prospective students, faculty, staff, and alumni. Develop a comprehensive communications program to increase awareness and utilization of the center. Collaborates with supervisors to plan, promote, advertise, and market major campus-wide leadership development, career, and department events. Identify and cultivate relationships with on-campus partners to enhance engagement with the division's offerings. Work with leadership to devise marketing strategies for other areas, such as career fairs and class/organization presentations. Relevant event planning, coordination, and logistics Coordinate logistical arrangements for the President’s Leadership Fellows Program (PLFP), Gator Leadership Circle (GLC) Program, Graduate School Application workshops, and other programming as needed. Provide accurate and timely information for these events to students and faculty via various communication channels, including phone, email, messaging, social media, chat sessions, and a CRM. Promote and actively participate in major campus-wide career events, such as Career & Internships Fairs, and Grad School Fairs. Other duties as assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student - related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of this knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree Significant experience providing direct student services Experience successfully working with a diverse student population Excellent oral and written communication skills Ability to make presentations to students and faculty. Environmental/Physical/Special Extended sitting, keyboard and computer monitor use up to 8 hours a day. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Able to safely lift 20 pounds. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Student Engagement and Leadership Programs Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Career & Leadership Development Appointment Type This is a one year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $5,025.00 - $5,356.00 Per Month ($60,300.00 - $64,272.00 Annually) Salary is commensurate with experience. Position Summary The Student Engagement & Leadership Programs Coordinator supports undergraduate student retention and graduate student enrollment initiatives within the Division of Graduate Studies & Career Development. Reporting to the Director of Career & Leadership Development, they provide academic and career planning for students at all levels, manage key leadership development programs, and graduate school application workshops. They represent GSCD and SF State University through presentations, webinars, and tabling events, and engage with students and campus partners. They conduct outreach activities to promote The Hub Student Services Center, utilizing technology and tools for effective communication and marketing. The coordinator maintains their knowledge of best practices in student development and advising, with a focus on enhancing the student experience in academic and career development. Position Information Career & Leadership Development Programs This position oversees and manages career and leadership programming for the office, which includes, but is not limited to, the President’s Leadership Fellows Program (PLFP) for junior, senior, and graduate-level students and the Gator Leadership Circle (GLC) Program aimed at first-year and second-year students, providing leadership development and career preparation workshops. The incumbent is responsible for organizing a series of workshops focusing on career, leadership, and professional skills, which includes, but is not limited to, resume writing, interview skills, leadership principles, communication skills, and other relevant topics to help students prepare for their future careers. The Coordinator's role involves guiding students through self-exploration exercises, interactive workshops focused on career readiness competencies and a cohort-based learning model. Develops tutorials of digital career platforms, including Handshake, Big Interview, and VMOCK and integrates platform usage in leadership development programs. Collaborates with consultants, faculty, staff, chairs, and students to improve leadership development offerings within the Career & Leadership Development office. Assists in the development of academic-related career programs and career modules within academic classes. Develop and facilitate career and leadership development presentations and workshops, covering topics such as resume building, interviewing skills, job search strategies, LinkedIn usage, and more. Advance student participation in their overall understanding and knowledge of leadership and the role it plays in improving self-efficacy when making career decisions. Create career services and counseling approaches founded on student learning outcomes, with particular consideration for underrepresented students, non-traditional students, and returning students. Graduate Studies Outreach & Application workshops Coordinate the Division’s outreach to undergraduate and prospective graduate students; organize and conduct workshops and recruitment activities to promote graduate school opportunities, career services, and leadership development opportunities. Represent the Division of Graduate Studies and SF State University at various events aimed to increase the number of quality applications to SF State’s graduate programs. Deliver presentations, and webinars, and participate in tabling events on and off-campus; collaborate with campus partners to provide comprehensive prospective graduate study advising and services. Prepare and facilitate workshops for prospective undergraduate and graduate students; provide guidance on application procedures and deadlines related to graduate school, internship opportunities, and career and professional development opportunities. Develop and nurture collaborative relationships with the campus community, including administrators, faculty, staff, and students. Cultivate relationships with campus partners to effectively leverage other student services on campus; and initiate student referrals to appropriate student support services when necessary, such as the Disability Program Resource Center, Student Health Services, Counseling and Psychological Services, Queer & Trans Resource Center, and Veterans Services. Promote graduate school, career and leadership development opportunities The incumbent is responsible for developing and implementing outreach strategies to promote and enhance the utilization of the Graduate Advising and Career Services Center. Utilizes multiple communications platforms (EMP CRM, Handshake, PeopleSoft, etc.) to increase engagement with the center's services; Leverage communications platforms to increase student engagement in leadership development and graduate study workshops. Promotes and encourages the use of The Hub and its services to various stakeholders, including current and prospective students, faculty, staff, and alumni. Develop a comprehensive communications program to increase awareness and utilization of the center. Collaborates with supervisors to plan, promote, advertise, and market major campus-wide leadership development, career, and department events. Identify and cultivate relationships with on-campus partners to enhance engagement with the division's offerings. Work with leadership to devise marketing strategies for other areas, such as career fairs and class/organization presentations. Relevant event planning, coordination, and logistics Coordinate logistical arrangements for the President’s Leadership Fellows Program (PLFP), Gator Leadership Circle (GLC) Program, Graduate School Application workshops, and other programming as needed. Provide accurate and timely information for these events to students and faculty via various communication channels, including phone, email, messaging, social media, chat sessions, and a CRM. Promote and actively participate in major campus-wide career events, such as Career & Internships Fairs, and Grad School Fairs. Other duties as assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student - related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of this knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree Significant experience providing direct student services Experience successfully working with a diverse student population Excellent oral and written communication skills Ability to make presentations to students and faculty. Environmental/Physical/Special Extended sitting, keyboard and computer monitor use up to 8 hours a day. Ability to work occasional weekend hours and evening hours. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. Able to safely lift 20 pounds. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 26 2024 Pacific Standard Time Applications close: Closing Date/Time:
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description Recreation Intern - Summer 2024 Semester Job Code: 9018 Hours: Minimum of 480 hours over 13-14 weeks with an option to continue up to 500 hours and/or 6 months. The selected candidate for each season (Spring) will work under the supervision on weekdays between the hours of 8:30 a.m. to 5:30 p.m. with at least a 30-min unpaid lunch break. In addition, some evening/weekend hours are required for special events, special assignments, programs, classes or activities. Supervision Received and Exercised Receives general direction from the Recreation Services Manager or Recreation Services Coordinator 2 (depending on the unit) in the Department of Library and Recreation Services. This position may act as a lead with community members. THE POSITION The City of Sunnyvale Department of Library and Recreation Services is seeking several interns for the spring semester to assist in the Youth & Teens unit. At least one intern will be selected to work in the unit. The intern will have a special project that will be their main assignment as well as assist the work unit with other programs, activities or projects. Note: This internship does not qualify for a Recreation Therapy internship. Professional Development Opportunities: Develop experience in program/special event planning and production Apply internet research skills and gain experience in marketing Improve writing skills through a variety of communication mediums (formal and informal correspondence and marketing materials) Gain experience in program planning, marketing programs and activities and implementing ideas into action Gain exposure and experience in program planning in arts, sports, aquatics, youth, teens and older adult recreation Expand professional network in producing classes, activities, events and/or programs Essential Job Functions (May include, but are not limited to, the following): All units: Learns to follow all City standards related to branding and writing (Associated Press style), or as otherwise directed, and meet deadlines Represents the division at community outreach events (such as job or event fairs, special events, etc.) by promoting recreation services and programs Surveys public to ensure program quality and benchmark community needs Research similar programs and events in the Bay Area and beyond and suggests best practices Performs a wide variety of task such as writing program descriptions, proofreading/editing marketing content, flyer design, taking photos or selecting imagery to be used in marketing campaigns Attends unit or division trainings or meetings as appropriate Assists the Recreation Services Division with additional duties as assigned that may include working some nights and weekends Youth & Teens Unit Creates marketing material to promote youth, teen and social services programs Maintains, enhances and provides support to programs ran within the unit Plans logistics for special events, including communicating with committee staff members, volunteers and vendors; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of program supply purchases and assists with monitoring program budget Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assists the Coordinators with creating staff work schedules and/or staff trainings WORKING CONDITIONS Position is required to work in-person on the Community Center campus and may not work from home. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination when using a computer keyboard. Additionally, the position requires near and far vision when reading and using a computer. Acute hearing is required when providing phone and personal service. The need to lift, carry and push tools, equipment and supplies weighing up to 50 pounds is also required. The job duties may expose the employee to the outdoors, which may include exposure to fumes, dust, allergens and air contaminants. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following way: Currently enrolled in an undergraduate or graduate program with a major in Recreation, Parks, Tourism, Hospitality, Marketing/Communications, Visual Arts, Performing Arts, Theater Arts, Education, Kinesiology, Public Administration or a closely related field. Courses or work/volunteer experience in recreation, parks, tourism, marketing, event planning, visual or performing arts, visual arts, theater, pottery, sports, kinesiology, aquatics, older adults or a related field Ability to: Follow general instructions, directions and procedures while working effectually with attention to detail Process information and data in a relevant manner to reach reasonable conclusions and make practical decisions Demonstrate flexibility of style relative to specific job assignments, working environments, shift schedules and hours Work effectively with others, as a contributing group or team member on multiple assignments Communicate with high proficiency in both written and spoken English Prioritizing assignments and workload appropriately and responding to multiple deadlines Use independent reasoning to solve programs of moderate complexity Establish and maintain effective professional work relationships with a variety of people, including City staff, volunteers, the public and artists/performers Perform the essential functions of this position Internet research skills, including social media and networking sites Learn Associated Press writing style Creatively solve problems as they arise Knowledge of: Art, culture, theater, sports, aquatics, older adults programming and/or special event production in a recreation setting Computer programs utilized in program planning; specifically, Microsoft Publisher, Word and Excel Licenses/ Certificates: Possession at time of hire and continued maintenance of a valid California Class C driver's license and a safe driving record. Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit your City of Sunnyvale employment application, the required supplemental questions, enrollment/course verification (copy of transcripts or class listing), Cover Letter, and Resume to the Department of Human Resources.erification (copy of transcripts or class listing) to the Department of Human Resources. City application forms, completed in full, are required. Candidates are asked to fully describe any training, education, experience or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will not be accepted. SELECTION PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Individuals with the best match to the position will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand, HR Technician at: fbrand@sunnyvale.ca.gov or 408-730-3015 for recruitment updates. A valid California Class C driver's license and a safe driving record is required for this position at the time of appointment. Should you move forward to be hired for this position, you will be required to turn in a current copy of your DMV driving record. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this internship, please contact Jesus Raygoza by email to: jraygoza@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at (408) 730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
Apr 09, 2024
Seasonal
Description Recreation Intern - Summer 2024 Semester Job Code: 9018 Hours: Minimum of 480 hours over 13-14 weeks with an option to continue up to 500 hours and/or 6 months. The selected candidate for each season (Spring) will work under the supervision on weekdays between the hours of 8:30 a.m. to 5:30 p.m. with at least a 30-min unpaid lunch break. In addition, some evening/weekend hours are required for special events, special assignments, programs, classes or activities. Supervision Received and Exercised Receives general direction from the Recreation Services Manager or Recreation Services Coordinator 2 (depending on the unit) in the Department of Library and Recreation Services. This position may act as a lead with community members. THE POSITION The City of Sunnyvale Department of Library and Recreation Services is seeking several interns for the spring semester to assist in the Youth & Teens unit. At least one intern will be selected to work in the unit. The intern will have a special project that will be their main assignment as well as assist the work unit with other programs, activities or projects. Note: This internship does not qualify for a Recreation Therapy internship. Professional Development Opportunities: Develop experience in program/special event planning and production Apply internet research skills and gain experience in marketing Improve writing skills through a variety of communication mediums (formal and informal correspondence and marketing materials) Gain experience in program planning, marketing programs and activities and implementing ideas into action Gain exposure and experience in program planning in arts, sports, aquatics, youth, teens and older adult recreation Expand professional network in producing classes, activities, events and/or programs Essential Job Functions (May include, but are not limited to, the following): All units: Learns to follow all City standards related to branding and writing (Associated Press style), or as otherwise directed, and meet deadlines Represents the division at community outreach events (such as job or event fairs, special events, etc.) by promoting recreation services and programs Surveys public to ensure program quality and benchmark community needs Research similar programs and events in the Bay Area and beyond and suggests best practices Performs a wide variety of task such as writing program descriptions, proofreading/editing marketing content, flyer design, taking photos or selecting imagery to be used in marketing campaigns Attends unit or division trainings or meetings as appropriate Assists the Recreation Services Division with additional duties as assigned that may include working some nights and weekends Youth & Teens Unit Creates marketing material to promote youth, teen and social services programs Maintains, enhances and provides support to programs ran within the unit Plans logistics for special events, including communicating with committee staff members, volunteers and vendors; ordering and organizing supplies and attending planning meetings and discussions Tracks and keep record of program supply purchases and assists with monitoring program budget Provides direct support of programs, including greeting the public and answering questions; helping with set-up and clean-up; and supporting site staff with participant supervision or executing lesson plans and other needs Assists the Coordinators with creating staff work schedules and/or staff trainings WORKING CONDITIONS Position is required to work in-person on the Community Center campus and may not work from home. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination when using a computer keyboard. Additionally, the position requires near and far vision when reading and using a computer. Acute hearing is required when providing phone and personal service. The need to lift, carry and push tools, equipment and supplies weighing up to 50 pounds is also required. The job duties may expose the employee to the outdoors, which may include exposure to fumes, dust, allergens and air contaminants. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following way: Currently enrolled in an undergraduate or graduate program with a major in Recreation, Parks, Tourism, Hospitality, Marketing/Communications, Visual Arts, Performing Arts, Theater Arts, Education, Kinesiology, Public Administration or a closely related field. Courses or work/volunteer experience in recreation, parks, tourism, marketing, event planning, visual or performing arts, visual arts, theater, pottery, sports, kinesiology, aquatics, older adults or a related field Ability to: Follow general instructions, directions and procedures while working effectually with attention to detail Process information and data in a relevant manner to reach reasonable conclusions and make practical decisions Demonstrate flexibility of style relative to specific job assignments, working environments, shift schedules and hours Work effectively with others, as a contributing group or team member on multiple assignments Communicate with high proficiency in both written and spoken English Prioritizing assignments and workload appropriately and responding to multiple deadlines Use independent reasoning to solve programs of moderate complexity Establish and maintain effective professional work relationships with a variety of people, including City staff, volunteers, the public and artists/performers Perform the essential functions of this position Internet research skills, including social media and networking sites Learn Associated Press writing style Creatively solve problems as they arise Knowledge of: Art, culture, theater, sports, aquatics, older adults programming and/or special event production in a recreation setting Computer programs utilized in program planning; specifically, Microsoft Publisher, Word and Excel Licenses/ Certificates: Possession at time of hire and continued maintenance of a valid California Class C driver's license and a safe driving record. Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit your City of Sunnyvale employment application, the required supplemental questions, enrollment/course verification (copy of transcripts or class listing), Cover Letter, and Resume to the Department of Human Resources.erification (copy of transcripts or class listing) to the Department of Human Resources. City application forms, completed in full, are required. Candidates are asked to fully describe any training, education, experience or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov, Search: Jobs. Late or incomplete applications will not be accepted. SELECTION PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, qualified candidate applications will be forwarded to the hiring department for review. Application materials will be evaluated for job-related skills, experience and education. Individuals with the best match to the position will be invited to participate in an interview. Applications are reviewed on an ongoing basis and information regarding next steps in the recruitment process will be sent via email. Please check your email regularly for status updates . You may contact Faye Brand, HR Technician at: fbrand@sunnyvale.ca.gov or 408-730-3015 for recruitment updates. A valid California Class C driver's license and a safe driving record is required for this position at the time of appointment. Should you move forward to be hired for this position, you will be required to turn in a current copy of your DMV driving record. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. ADDITIONAL INFORMATION For more information regarding this internship, please contact Jesus Raygoza by email to: jraygoza@sunnyvale.ca.gov . For information relating to the application process contact Faye Brand, Human Resources Technician at (408) 730-3015 or email: fbrand@sunnyvale.ca.gov . The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. No City benefits are offered with this Temporary Position. Closing Date/Time: Continuous
City of Santa Monica
City of Santa Monica, California, United States
Job Summary Plans, develops, coordinates and promotes cultural arts and community programs and activities. Administers one or more cultural and community arts program areas that include City grant programs to non-profit organizations and artists, planning and coordination of cultural and community events, management of cultural and community facilities and spaces, and public art coordination. Procures, supervises, assigns and reviews the work of staff and/or consultants responsible for the implementation of assigned cultural arts programs. The eligibility list that will established from this recruitment will used to fill three current vacancies within the newly formed Recreation and Arts Department. Representative Duties Proposes, organizes, schedules, and supervises activities of one or more cultural and community program area(s), including: staffing, facility management , technical and administrative functions, relations with cultural organizations and the general public. Acts as a resource to the Cultural Affairs Manager on issues related to assigned program area(s). Keeps abreast of cultural trends and develops programs and activities accordingly. Identifies new programming opportunities and explores potential resources for assigned program area(s). Develops and implements community outreach strategies for assigned program area(s). Prepares public information and promotional materials, including brochures and pamphlets, website content, social media posts, etc. Makes outreach presentations to cultural organizations, community groups and residents to gather support and encourage community participation in the City’s arts and culture programming. Selects, trains, schedules and supervises assigned staff as well as consultants and volunteers. Prepares and administers program budgets and makes recommendations on budgeting needs as they relate to assigned program area(s). Prepares and administers RFPs/RFQs, including panel reviews and developing scopes of work. Serves as a resource for department and City staff, public and private agencies, grantees, consultants, and the community by responding to inquiries and concerns, and interpreting policies, rules, and regulations regarding the assigned program area(s). Participates in the development, distribution, and review of participant satisfaction surveys. Receives, researches, and resolves complaints by program participants and the public. Serves as a liaison to the Arts Commission and other arts committees, as assigned. Prepares agendas, gathers and distributes information, and submits minutes. Ensures that all consultants comply with any related City, State and County rules and regulations. Ensures that safety requirements are met and followed. Responds to and solves a variety of emergency situations related to arts and cultural programming and events. Supervises program area(s) activities, maintains records, analyzes information and data, and formulates a variety of recommendations and reports. Works with the staff to issue contracts and permits, obtain and review insurance documentation, and monitor contract compliance. Prepares correspondence and completes a variety of forms and applications. Participates in the development of long-range plans and objectives of the Cultural Affairs Division. Performs other related duties, as assigned. Requirements KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Cultural policy, standards, practices and issues Principles of cultural arts program development for diverse communities Visual, performing, literary and design arts fields Supervisory principles and practices Community outreach and marketing strategies Principles and practices of budgeting, including basic bookkeeping and accounting procedures Principles and practices of program and event scheduling and booking Complaint resolution techniques Effective customer service techniques Principles of employee supervision Principles of report writing Management and Programming of Cultural and Community Facilities: Principles of facility operations Principles and practices cultural and art event production of varying sizes and scopes for the community Sound systems and theatrical lighting systems Public safety and emergency response Laws and regulations governing public assembly Grants/Special Events: Principles of applying for and managing grants programs Principles of grants reporting Principles of special event planning, production and marketing Public Art: Public art project management standards and practices Artist selection procedures Collection management and conservation standards and practices Ability to: Communicate effectively, both orally and in writing Establish and maintain effective and cooperative working relationship with a wide variety of people including cultural groups, youth, volunteers, co-workers, contractors, vendors, and the general public Negotiate contracts Analyze and solve problems independently and in a timely manner Work within tight, frequently changing, and multiple deadlines Develop, recommend, and implement policies, procedures and regulations Develop cultural/arts programming Design and develop a variety of promotional and informational materials Supervise and train direct-service program staff Prepare and maintain accurate program records Work independently and as a member of a team Perform mathematical computations Provide effective customer service Skill in: Event facilitation Working effectively with a wide range of individuals and organizations, including artists and youth The use of personal computers and applicable software applications REQUIREMENTS Minimum Qualifications: Option A Education: Graduation from an accredited college or university with a bachelor’s degree in p ublic administration, arts management, theatrical production, or a closely related field. Experience: Three years of recent, paid work experience delivering arts and cultural programs. Experience must have included program management, application processing, and the preparation and maintenance of financial records. At least two years of the recent, paid experience must have included supervisory responsibilities OR one year of leading and coordinating the work of others and successful completion of the City of Santa Monica’s Pre-Supervisory Academy at the time of application. Option B Education: Graduation from an accredited college or university with a bachelor’s degree. Experience: Four years of recent, paid work experience delivering arts and cultural programs. Experience must have included program management, application processing, and the preparation and maintenance of financial records. At least two years of the recent, paid experience must have included supervisory responsibilities OR one year of leading and coordinating the work of others and successful completion of the City of Santa Monica’s Pre-Supervisory Academy at the time of application. Option C Education: Graduation from an accredited college or university with an associate degree. Experience: Six years of recent, paid work experience delivering arts and cultural programs. Experience must have included program management, application processing, and the preparation and maintenance of financial records. At least two years of the recent, paid experience must have included supervisory responsibilities OR one year of leading and coordinating the work of others and successful completion of the City of Santa Monica’s Pre-Supervisory Academy at the time of application. Option D Education: Graduation from high school or evidence of equivalent educational proficiency. Experience: Eight years of recent, paid work experience delivering arts and cultural programs. Experience must have included program management, application processing, and the preparation and maintenance of financial records. At least two years of the recent, paid experience must have included supervisory responsibilities OR one year of leading and coordinating the work of others and successful completion of the City of Santa Monica’s Pre-Supervisory Academy at the time of application. Licenses and Certificates: Ability to obtain and maintain a valid class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 5/16/2024 5:30 PM Pacific
Apr 27, 2024
Full Time
Job Summary Plans, develops, coordinates and promotes cultural arts and community programs and activities. Administers one or more cultural and community arts program areas that include City grant programs to non-profit organizations and artists, planning and coordination of cultural and community events, management of cultural and community facilities and spaces, and public art coordination. Procures, supervises, assigns and reviews the work of staff and/or consultants responsible for the implementation of assigned cultural arts programs. The eligibility list that will established from this recruitment will used to fill three current vacancies within the newly formed Recreation and Arts Department. Representative Duties Proposes, organizes, schedules, and supervises activities of one or more cultural and community program area(s), including: staffing, facility management , technical and administrative functions, relations with cultural organizations and the general public. Acts as a resource to the Cultural Affairs Manager on issues related to assigned program area(s). Keeps abreast of cultural trends and develops programs and activities accordingly. Identifies new programming opportunities and explores potential resources for assigned program area(s). Develops and implements community outreach strategies for assigned program area(s). Prepares public information and promotional materials, including brochures and pamphlets, website content, social media posts, etc. Makes outreach presentations to cultural organizations, community groups and residents to gather support and encourage community participation in the City’s arts and culture programming. Selects, trains, schedules and supervises assigned staff as well as consultants and volunteers. Prepares and administers program budgets and makes recommendations on budgeting needs as they relate to assigned program area(s). Prepares and administers RFPs/RFQs, including panel reviews and developing scopes of work. Serves as a resource for department and City staff, public and private agencies, grantees, consultants, and the community by responding to inquiries and concerns, and interpreting policies, rules, and regulations regarding the assigned program area(s). Participates in the development, distribution, and review of participant satisfaction surveys. Receives, researches, and resolves complaints by program participants and the public. Serves as a liaison to the Arts Commission and other arts committees, as assigned. Prepares agendas, gathers and distributes information, and submits minutes. Ensures that all consultants comply with any related City, State and County rules and regulations. Ensures that safety requirements are met and followed. Responds to and solves a variety of emergency situations related to arts and cultural programming and events. Supervises program area(s) activities, maintains records, analyzes information and data, and formulates a variety of recommendations and reports. Works with the staff to issue contracts and permits, obtain and review insurance documentation, and monitor contract compliance. Prepares correspondence and completes a variety of forms and applications. Participates in the development of long-range plans and objectives of the Cultural Affairs Division. Performs other related duties, as assigned. Requirements KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Cultural policy, standards, practices and issues Principles of cultural arts program development for diverse communities Visual, performing, literary and design arts fields Supervisory principles and practices Community outreach and marketing strategies Principles and practices of budgeting, including basic bookkeeping and accounting procedures Principles and practices of program and event scheduling and booking Complaint resolution techniques Effective customer service techniques Principles of employee supervision Principles of report writing Management and Programming of Cultural and Community Facilities: Principles of facility operations Principles and practices cultural and art event production of varying sizes and scopes for the community Sound systems and theatrical lighting systems Public safety and emergency response Laws and regulations governing public assembly Grants/Special Events: Principles of applying for and managing grants programs Principles of grants reporting Principles of special event planning, production and marketing Public Art: Public art project management standards and practices Artist selection procedures Collection management and conservation standards and practices Ability to: Communicate effectively, both orally and in writing Establish and maintain effective and cooperative working relationship with a wide variety of people including cultural groups, youth, volunteers, co-workers, contractors, vendors, and the general public Negotiate contracts Analyze and solve problems independently and in a timely manner Work within tight, frequently changing, and multiple deadlines Develop, recommend, and implement policies, procedures and regulations Develop cultural/arts programming Design and develop a variety of promotional and informational materials Supervise and train direct-service program staff Prepare and maintain accurate program records Work independently and as a member of a team Perform mathematical computations Provide effective customer service Skill in: Event facilitation Working effectively with a wide range of individuals and organizations, including artists and youth The use of personal computers and applicable software applications REQUIREMENTS Minimum Qualifications: Option A Education: Graduation from an accredited college or university with a bachelor’s degree in p ublic administration, arts management, theatrical production, or a closely related field. Experience: Three years of recent, paid work experience delivering arts and cultural programs. Experience must have included program management, application processing, and the preparation and maintenance of financial records. At least two years of the recent, paid experience must have included supervisory responsibilities OR one year of leading and coordinating the work of others and successful completion of the City of Santa Monica’s Pre-Supervisory Academy at the time of application. Option B Education: Graduation from an accredited college or university with a bachelor’s degree. Experience: Four years of recent, paid work experience delivering arts and cultural programs. Experience must have included program management, application processing, and the preparation and maintenance of financial records. At least two years of the recent, paid experience must have included supervisory responsibilities OR one year of leading and coordinating the work of others and successful completion of the City of Santa Monica’s Pre-Supervisory Academy at the time of application. Option C Education: Graduation from an accredited college or university with an associate degree. Experience: Six years of recent, paid work experience delivering arts and cultural programs. Experience must have included program management, application processing, and the preparation and maintenance of financial records. At least two years of the recent, paid experience must have included supervisory responsibilities OR one year of leading and coordinating the work of others and successful completion of the City of Santa Monica’s Pre-Supervisory Academy at the time of application. Option D Education: Graduation from high school or evidence of equivalent educational proficiency. Experience: Eight years of recent, paid work experience delivering arts and cultural programs. Experience must have included program management, application processing, and the preparation and maintenance of financial records. At least two years of the recent, paid experience must have included supervisory responsibilities OR one year of leading and coordinating the work of others and successful completion of the City of Santa Monica’s Pre-Supervisory Academy at the time of application. Licenses and Certificates: Ability to obtain and maintain a valid class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and Marine Park Childcare Center. Closing Date/Time: 5/16/2024 5:30 PM Pacific
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: The incumbent oversees the daily operations of the Education Abroad department; develops administrative policies and procedures; collaborates with academic and administrative units across the university; develops and delivers education abroad programs; and, increases student participation in overseas opportunities. The incumbent also serves as campus resource to provide consultation and training for campus partners to enhance education abroad capacity and comfort. The incumbent keeps current with trends in education abroad to ensure quality of services and programs and pursues innovative strategies for continual improvement and for promoting education abroad. Duties / Responsibilities Education Abroad Management: Oversees a variety of exchange, faculty-led, and third-party provider programs to include developing support mechanisms for program participants and leaders as well as managing relationships with partners abroad. Advises faculty on education abroad guidelines, faculty-led proposal submission, and approval processes via the TerraDotta online application system. Advises faculty on the following duties related to education abroad programs: pre-departure and on-site orientations; faculty budgets, overseas travel expenses, student records, and risk management guidelines. Promotes best practices in education abroad curriculum design, assessment, and integration with academic programs of study. Promotes and markets education abroad programs and develops approaches to increasing the diversity of its participants with an emphasis on non-traditional underrepresented and/or economically vulnerable populations. Provides oversight and support for education abroad programming, including risk, health, and safety aspects. In cooperation with other campus units, coordinates health and safety projects and resources and services, including study abroad emergency preparedness and response plans. Prepares education abroad program reports, including the presidential study abroad scholarship, monthly highlights, term, and annual reports. Coordinates student exchange partnerships and serves as a liaison with external affiliate programs to maintain exchange balances. Collaborates with CEGE departments to develop and oversee inbound student exchange services and support. Serves as first responder to all emergencies or perceived crises abroad. CSUSB Strategic Plan and CEGE Initiatives: Incorporates elements of CSUSB’s Strategic Plan into the operations of education abroad programs. Articulates a strategic vision for education abroad and executes the vision to include comprehensive engagement, management, and training and development of education abroad staff. Develops and implements an annual strategic plan for the education abroad unit. Develops and implements effective education abroad policies and procedures. Agreements: Education Abroad MOUs/MOAs: Drafts agreements and addendums in tandem with CEGE associate dean. Negotiates educational abroad program costs with international university partners and third-party providers, ensuring the best prices and student safety. Monitors MOU/MOA expiration, initiates renewal process to reflect changes in items such as costs, dates, academics, and/or any pertinent variations from original agreement. Staff Management: Establishes goals and objectives for education abroad staff. Conducts annual evaluations, advises on professional development opportunities, and promotes team-building and collaborative activities. Conducts regular staff meetings and one-on one meetings with staff to discuss objectives and progress as well as to provide guidance and support. Data Management and Technology: Ensures comprehensive data management and demonstrates experience with related technologies for education abroad. Implements data-driven solutions for continuous improvement of all administrative aspects of education abroad. Oversees the Terra Dotta system and conducts training for all users, including faculty, administrators, and support staff. Minimum Qualifications: Required Education and Experience Master’s degree in a related field; preferably in Counseling, Communication Studies, Education, or International Studies. Minimum of five (5) years of progressively responsible management-level experience in the area of education abroad within an institution of higher education; including three (3) years of supervisory experience. Required Qualifications Advanced knowledge of advising and counseling techniques. Knowledge of best practices in risk management, crisis response and management, conflict resolution, program development, and program assessment. Skills in project management, including program design, implementation and evaluation. Experience in monitoring/assessing people, processes and/or services to make improvements. Experience in program marketing, recruitment, and assessment. Creative expertise necessary for continued development of campus internationalization through education abroad, cultural outreach events and activities. Strong organizational skills with proven ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment based on an understanding of organizational policies and activities. Possess and maintain a valid passport and ability to travel, domestically and internationally. Ability in problem identification, reasoning, and forming solutions. Ability to create and maintain positive relationships with a wide range of constituents, including faculty, students, colleagues, administrators, and institutional partners. Professional verbal/written communication skills and excellent interpersonal skills. Ability to communicate with tack and diplomacy and with multicultural competencies. Preferred Qualifications Experience in the development of education abroad programs, student exchanges, virtual education abroad programs. Active involvement with NAFSA and/or other appropriate professional associations. Ability to communicate effectively in a language other than English Experience with Terra Dotta software to manage education abroad. Special Conditions: Must possess and maintain a valid passport. Must have the ability to travel, domestically and internationally. Compensation and Benefits: Anticipated Hiring Range: $7000 - $7500 per month Classification Salary Range: $4,583 - $14,713 per month The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Schedule: Monday through Friday from 8:00 am to 5:00 pm, weekends and evenings may be required. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. MPP: This position will remain open until filled. Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact Nora Jean Fernandez, ADA Manager at Nora.Fernandez@csusb.edu Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Jun 29 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary: The incumbent oversees the daily operations of the Education Abroad department; develops administrative policies and procedures; collaborates with academic and administrative units across the university; develops and delivers education abroad programs; and, increases student participation in overseas opportunities. The incumbent also serves as campus resource to provide consultation and training for campus partners to enhance education abroad capacity and comfort. The incumbent keeps current with trends in education abroad to ensure quality of services and programs and pursues innovative strategies for continual improvement and for promoting education abroad. Duties / Responsibilities Education Abroad Management: Oversees a variety of exchange, faculty-led, and third-party provider programs to include developing support mechanisms for program participants and leaders as well as managing relationships with partners abroad. Advises faculty on education abroad guidelines, faculty-led proposal submission, and approval processes via the TerraDotta online application system. Advises faculty on the following duties related to education abroad programs: pre-departure and on-site orientations; faculty budgets, overseas travel expenses, student records, and risk management guidelines. Promotes best practices in education abroad curriculum design, assessment, and integration with academic programs of study. Promotes and markets education abroad programs and develops approaches to increasing the diversity of its participants with an emphasis on non-traditional underrepresented and/or economically vulnerable populations. Provides oversight and support for education abroad programming, including risk, health, and safety aspects. In cooperation with other campus units, coordinates health and safety projects and resources and services, including study abroad emergency preparedness and response plans. Prepares education abroad program reports, including the presidential study abroad scholarship, monthly highlights, term, and annual reports. Coordinates student exchange partnerships and serves as a liaison with external affiliate programs to maintain exchange balances. Collaborates with CEGE departments to develop and oversee inbound student exchange services and support. Serves as first responder to all emergencies or perceived crises abroad. CSUSB Strategic Plan and CEGE Initiatives: Incorporates elements of CSUSB’s Strategic Plan into the operations of education abroad programs. Articulates a strategic vision for education abroad and executes the vision to include comprehensive engagement, management, and training and development of education abroad staff. Develops and implements an annual strategic plan for the education abroad unit. Develops and implements effective education abroad policies and procedures. Agreements: Education Abroad MOUs/MOAs: Drafts agreements and addendums in tandem with CEGE associate dean. Negotiates educational abroad program costs with international university partners and third-party providers, ensuring the best prices and student safety. Monitors MOU/MOA expiration, initiates renewal process to reflect changes in items such as costs, dates, academics, and/or any pertinent variations from original agreement. Staff Management: Establishes goals and objectives for education abroad staff. Conducts annual evaluations, advises on professional development opportunities, and promotes team-building and collaborative activities. Conducts regular staff meetings and one-on one meetings with staff to discuss objectives and progress as well as to provide guidance and support. Data Management and Technology: Ensures comprehensive data management and demonstrates experience with related technologies for education abroad. Implements data-driven solutions for continuous improvement of all administrative aspects of education abroad. Oversees the Terra Dotta system and conducts training for all users, including faculty, administrators, and support staff. Minimum Qualifications: Required Education and Experience Master’s degree in a related field; preferably in Counseling, Communication Studies, Education, or International Studies. Minimum of five (5) years of progressively responsible management-level experience in the area of education abroad within an institution of higher education; including three (3) years of supervisory experience. Required Qualifications Advanced knowledge of advising and counseling techniques. Knowledge of best practices in risk management, crisis response and management, conflict resolution, program development, and program assessment. Skills in project management, including program design, implementation and evaluation. Experience in monitoring/assessing people, processes and/or services to make improvements. Experience in program marketing, recruitment, and assessment. Creative expertise necessary for continued development of campus internationalization through education abroad, cultural outreach events and activities. Strong organizational skills with proven ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment based on an understanding of organizational policies and activities. Possess and maintain a valid passport and ability to travel, domestically and internationally. Ability in problem identification, reasoning, and forming solutions. Ability to create and maintain positive relationships with a wide range of constituents, including faculty, students, colleagues, administrators, and institutional partners. Professional verbal/written communication skills and excellent interpersonal skills. Ability to communicate with tack and diplomacy and with multicultural competencies. Preferred Qualifications Experience in the development of education abroad programs, student exchanges, virtual education abroad programs. Active involvement with NAFSA and/or other appropriate professional associations. Ability to communicate effectively in a language other than English Experience with Terra Dotta software to manage education abroad. Special Conditions: Must possess and maintain a valid passport. Must have the ability to travel, domestically and internationally. Compensation and Benefits: Anticipated Hiring Range: $7000 - $7500 per month Classification Salary Range: $4,583 - $14,713 per month The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Schedule: Monday through Friday from 8:00 am to 5:00 pm, weekends and evenings may be required. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. MPP: This position will remain open until filled. Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact Nora Jean Fernandez, ADA Manager at Nora.Fernandez@csusb.edu Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Jun 29 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
*SFSU INTERNAL APPLICANTS ONLY* Working Title Basic Needs Coordinator with Housing Emphasis SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Food + Shelter + Success Appointment Type Probationary Time Base Full time (1.0) Work Schedule 8:00am - 5:00pm; Monday through Friday Anticipated Hiring Range $5,025.00 - $5,375.00 Per Month ($60,300 - $64,500 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Director for Basic Needs Initiatives, Basic Needs Coordinator with Housing Emphasis provides a range of support services and advocacy in relations to basic needs services and support, with an emphasis on facilitating navigation of housing stability for students. With a strategic focus on students facing economic or basic needs challenges, as well as students with historical graduation equity gaps the Basic Needs Coordinator is responsible for the planning, coordination, daily operations, and evaluation of a range of one on one, group, consultation, and advocacy services to support students seeking basic needs support, specific though not exclusively to housing stability support. This position also coordinated the support for all student participating in SFSU’s emergency housing program “Gator Crisis Housing”. The incumbent is also responsible for conducting educational workshops that help students navigate the bay area housing market and understand common scams or challenges to housing stability. The Basic Needs Coordinator works collaboratively with on- and off-campus partners to further develop sustainable student programs that promotes dignity, minimizes marginalization, advances Graduation Initiative 2025, and focuses on closing the educational equity gap for an ethnically and culturally diverse student population. The incumbent is responsible for marketing and outreach to increase visibility of student challenges and resources in a manner that promotes health equity, social justice, cultural humility, and diversity concepts. The Basic Needs Coordinator also supervises student peer navigators, and/or advises student volunteers. Position Information Housing Navigation Support Facilitate assessments and problem-solving services with students experiencing a current or potential housing crisis to determine appropriate action and referrals. Provide short-term case management to support students with off-campus housing stabilization. Work collaboratively with on campus case managers to create a plan of action to address the current crisis and find longer term housing stability. Assist students in applying for on-campus emergency grant aid programs. When appropriate, provide referrals and warm hand-offs to established community-based organizations who facilitate rapid rehousing, coordinated entry, and emergency shelter entry services. Provided workshop’s and one on one (non-legal) consultation to supports with on and off campus housing matters such as: Advice about transitioning from on to off campus housing (or off to on campus housing) Housing search and identifying appropriate housing options Finding housemates Mediation resources and tenant/landlord relationships Budgeting for and finding resources to support affording housing Support the Gator Crisis Housing Program Coordinate the intake process for all new Gator Crisis Housing Students. Coordination includes all intake paperwork, check-in process, check-out process, and coordination of an exit plan. Act as the main point of contact for all students housed in Gator Crisis Housing. Provide housing with all necessary paperwork for student placements. Coordinate facility management for designated program apartments by collaborating with housing facilities and managing supply orders for each unit. On-and-Off Campus Strategic Partnerships for Basic Needs Develop and maintain a database of property managers, landlord, housing complexes, or listers that provide affordable or student friendly housing options for SF State students. Conduct bi-annual assessment of off-campus housing needs and resources. Work with campus partners, such as Housing, Residential Life, the Dean of Students, Financial Aid, Capital Planning, Design & Construction, University Cooperation, Associated Students, the Office of the President, and others to create and develop partnerships that develop and support affordable off-campus housing options for students. Identify and establish relationships with off-campus affordable housing or housing justice organizations in support of expanded options for off-campus housing and housing stability. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities, as well as those listed at the lower levels in the Student Services Professional series, are required for appointment into this classification: thorough knowledge of the principles of individual and group behavior; general knowledge of the principles, practices and trends of the Student Services field, as well as general knowledge of the policies, procedures, and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned; working knowledge of student services programs outside the program to which immediately assigned; ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree in social work, Counseling, Public Health, Student Affairs, or related field. Demonstrated ability to develop a strong working knowledge of local community housing resources, the bay area rental market, tenants’ rights and legal protections, and local and state housing benefit programs and other economic stability resources. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Insight into the cause-and-effect relationships of financial aid, cost of living, and off campus housing that impact housing insecurity. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving under resources and high-need students. Demonstrated effectiveness in working with college age populations, and providing student services to communities with a diverse population of individuals from a wide variety of countries of origin; with multi-racial, ethnic and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively with campus departments including the Office of Student Life, Basic Needs Programs, Financial Aid, Housing, Residential Life and Undergraduate Advising Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 27, 2024
*SFSU INTERNAL APPLICANTS ONLY* Working Title Basic Needs Coordinator with Housing Emphasis SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Food + Shelter + Success Appointment Type Probationary Time Base Full time (1.0) Work Schedule 8:00am - 5:00pm; Monday through Friday Anticipated Hiring Range $5,025.00 - $5,375.00 Per Month ($60,300 - $64,500 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the Director for Basic Needs Initiatives, Basic Needs Coordinator with Housing Emphasis provides a range of support services and advocacy in relations to basic needs services and support, with an emphasis on facilitating navigation of housing stability for students. With a strategic focus on students facing economic or basic needs challenges, as well as students with historical graduation equity gaps the Basic Needs Coordinator is responsible for the planning, coordination, daily operations, and evaluation of a range of one on one, group, consultation, and advocacy services to support students seeking basic needs support, specific though not exclusively to housing stability support. This position also coordinated the support for all student participating in SFSU’s emergency housing program “Gator Crisis Housing”. The incumbent is also responsible for conducting educational workshops that help students navigate the bay area housing market and understand common scams or challenges to housing stability. The Basic Needs Coordinator works collaboratively with on- and off-campus partners to further develop sustainable student programs that promotes dignity, minimizes marginalization, advances Graduation Initiative 2025, and focuses on closing the educational equity gap for an ethnically and culturally diverse student population. The incumbent is responsible for marketing and outreach to increase visibility of student challenges and resources in a manner that promotes health equity, social justice, cultural humility, and diversity concepts. The Basic Needs Coordinator also supervises student peer navigators, and/or advises student volunteers. Position Information Housing Navigation Support Facilitate assessments and problem-solving services with students experiencing a current or potential housing crisis to determine appropriate action and referrals. Provide short-term case management to support students with off-campus housing stabilization. Work collaboratively with on campus case managers to create a plan of action to address the current crisis and find longer term housing stability. Assist students in applying for on-campus emergency grant aid programs. When appropriate, provide referrals and warm hand-offs to established community-based organizations who facilitate rapid rehousing, coordinated entry, and emergency shelter entry services. Provided workshop’s and one on one (non-legal) consultation to supports with on and off campus housing matters such as: Advice about transitioning from on to off campus housing (or off to on campus housing) Housing search and identifying appropriate housing options Finding housemates Mediation resources and tenant/landlord relationships Budgeting for and finding resources to support affording housing Support the Gator Crisis Housing Program Coordinate the intake process for all new Gator Crisis Housing Students. Coordination includes all intake paperwork, check-in process, check-out process, and coordination of an exit plan. Act as the main point of contact for all students housed in Gator Crisis Housing. Provide housing with all necessary paperwork for student placements. Coordinate facility management for designated program apartments by collaborating with housing facilities and managing supply orders for each unit. On-and-Off Campus Strategic Partnerships for Basic Needs Develop and maintain a database of property managers, landlord, housing complexes, or listers that provide affordable or student friendly housing options for SF State students. Conduct bi-annual assessment of off-campus housing needs and resources. Work with campus partners, such as Housing, Residential Life, the Dean of Students, Financial Aid, Capital Planning, Design & Construction, University Cooperation, Associated Students, the Office of the President, and others to create and develop partnerships that develop and support affordable off-campus housing options for students. Identify and establish relationships with off-campus affordable housing or housing justice organizations in support of expanded options for off-campus housing and housing stability. Other Duties as Assigned At All Times Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities, as well as those listed at the lower levels in the Student Services Professional series, are required for appointment into this classification: thorough knowledge of the principles of individual and group behavior; general knowledge of the principles, practices and trends of the Student Services field, as well as general knowledge of the policies, procedures, and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned; working knowledge of student services programs outside the program to which immediately assigned; ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree in social work, Counseling, Public Health, Student Affairs, or related field. Demonstrated ability to develop a strong working knowledge of local community housing resources, the bay area rental market, tenants’ rights and legal protections, and local and state housing benefit programs and other economic stability resources. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Insight into the cause-and-effect relationships of financial aid, cost of living, and off campus housing that impact housing insecurity. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving under resources and high-need students. Demonstrated effectiveness in working with college age populations, and providing student services to communities with a diverse population of individuals from a wide variety of countries of origin; with multi-racial, ethnic and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively with campus departments including the Office of Student Life, Basic Needs Programs, Financial Aid, Housing, Residential Life and Undergraduate Advising Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title College Corps Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/ICCE Appointment Type Temporary. The Position will end on or before June 30, 2025. Permanent status cannot be earned in this position. This temporary position can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon performance evaluation and grant funding. The possible grant funding extension is up to June 30, 2026. Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $5,167.00 per month ($62,004.00 annually) Salary is commensurate with experience. Position Summary Under the direction of the ICCE Executive Director, the program coordinator will be responsible for a cohort of participating fellows and coordinate all student program activities, including but not limited to: promoting the initiative, recruiting students, overseeing processes, training and supporting student fellows, communicating with partner organizations, placing students in community service fellowships, tracking data, maintaining records, and collaborating across the university. The Program Coordinator ensures grant goals and requirements are met regarding the student experience, community partner engagement, and campus participation. Position Information Program Coordination, including but not limited to: Responsible for a cohort team of assigned fellow students and be responsible for the following Data collection for California Volunteers and AmeriCorps reports through their online systems, such as eGrants (AmeriCorps) and America Learns to ensure completion of California Volunteers and AmeriCorps project requirements. Student compensation (includes review, track, approve, and reconcile student timesheets and payable time, and the implementation of monthly living allowance payment processes). Co-lead bi-weekly “Team CIRCLES” training modules that provide opportunities for fellows to reflect on what’s working, strategize challenges, and to participate in training to help them in their service to succeed. Additionally, guide their progress and cohort group projects. Coordination of associated travel (air, hotel, ground transportation, meals, etc.) for assigned college corps members. Prepare and process in a timely fashion all travel related advances and expense reimbursements after verifying charges, budget, and traveler eligibility. Consult with campus administration to resolve special circumstances related to international travel Student and Community Engagement Recruit, enroll, orient, train, supervise, support, and assess all SF State Corps student Fellows, includes marketing, applicant review and placement matching, and HR/Payroll requirements. Monitor and support students through active and on-going communications and meetings. Lead and collaboratively implement training modules for program for assigned Fellow cohort and participating community organizations. Responsible for coordination and implementation of events and initiatives to provide additional opportunities for fellow to engage, including but not limited Service Days. Prepare and coordinate ICCE student engagement lead fellows to facilitate these on and off campus events/activities. Host Site Community Partner Engagement Maintain active communication with community partners during both planning and implementation phases. Monitor community fellowship placements through regular communications and site visits with community-based partner organizations throughout the Bay Area. Track partner impact to meet program goals. Campus and Outreach Conduct presentations and relevant workshops to the campus community and off-campus events, where needed. Work within ICCE and with all ICCE staff to plan for and integrate the College Corps program within ICCE, including working with ICCE staff to ensure ICCE communications and media (such as web and social media), represent the fellowship program, and that the fellowship program is branded correctly for representing both ICCE and grant funders. Conduct outreach promotion of College Corps and communication materials. Work includes both prints, online, and presentations. Maintain the College Corps program webpage, including brand image and consistency and accessibility compliance. Represent the program at community events. Other duties as assigned Minimum Qualifications General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Working knowledge of general practices, programs, and/or administrative specialties. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Preferred Qualifications Bachelor's degree and/or equivalent training and administrative work experience involving the support of administrative policies, procedures, practices, or programs. Demonstrated experience working in community engagement or community service programs and working in higher education. Demonstrated experience with support of coordinating programs, services, or departments. Environmental/Physical/Special Must be able to move boxes of paper, office supplies, and sidewalk sign A-Frame message boards, and outreach materials weighing up to 30 pounds. Must be able to bend, lift, move around tables and chairs for ICCE sponsored events. Occasional weekend and/or evening work will be required to provide outreach services and program-related events to on and off-campus communities. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 28 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 29, 2024
Working Title College Corps Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Research and Sponsored Programs/ICCE Appointment Type Temporary. The Position will end on or before June 30, 2025. Permanent status cannot be earned in this position. This temporary position can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Continuation of this temporary appointment is contingent upon performance evaluation and grant funding. The possible grant funding extension is up to June 30, 2026. Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $5,167.00 per month ($62,004.00 annually) Salary is commensurate with experience. Position Summary Under the direction of the ICCE Executive Director, the program coordinator will be responsible for a cohort of participating fellows and coordinate all student program activities, including but not limited to: promoting the initiative, recruiting students, overseeing processes, training and supporting student fellows, communicating with partner organizations, placing students in community service fellowships, tracking data, maintaining records, and collaborating across the university. The Program Coordinator ensures grant goals and requirements are met regarding the student experience, community partner engagement, and campus participation. Position Information Program Coordination, including but not limited to: Responsible for a cohort team of assigned fellow students and be responsible for the following Data collection for California Volunteers and AmeriCorps reports through their online systems, such as eGrants (AmeriCorps) and America Learns to ensure completion of California Volunteers and AmeriCorps project requirements. Student compensation (includes review, track, approve, and reconcile student timesheets and payable time, and the implementation of monthly living allowance payment processes). Co-lead bi-weekly “Team CIRCLES” training modules that provide opportunities for fellows to reflect on what’s working, strategize challenges, and to participate in training to help them in their service to succeed. Additionally, guide their progress and cohort group projects. Coordination of associated travel (air, hotel, ground transportation, meals, etc.) for assigned college corps members. Prepare and process in a timely fashion all travel related advances and expense reimbursements after verifying charges, budget, and traveler eligibility. Consult with campus administration to resolve special circumstances related to international travel Student and Community Engagement Recruit, enroll, orient, train, supervise, support, and assess all SF State Corps student Fellows, includes marketing, applicant review and placement matching, and HR/Payroll requirements. Monitor and support students through active and on-going communications and meetings. Lead and collaboratively implement training modules for program for assigned Fellow cohort and participating community organizations. Responsible for coordination and implementation of events and initiatives to provide additional opportunities for fellow to engage, including but not limited Service Days. Prepare and coordinate ICCE student engagement lead fellows to facilitate these on and off campus events/activities. Host Site Community Partner Engagement Maintain active communication with community partners during both planning and implementation phases. Monitor community fellowship placements through regular communications and site visits with community-based partner organizations throughout the Bay Area. Track partner impact to meet program goals. Campus and Outreach Conduct presentations and relevant workshops to the campus community and off-campus events, where needed. Work within ICCE and with all ICCE staff to plan for and integrate the College Corps program within ICCE, including working with ICCE staff to ensure ICCE communications and media (such as web and social media), represent the fellowship program, and that the fellowship program is branded correctly for representing both ICCE and grant funders. Conduct outreach promotion of College Corps and communication materials. Work includes both prints, online, and presentations. Maintain the College Corps program webpage, including brand image and consistency and accessibility compliance. Represent the program at community events. Other duties as assigned Minimum Qualifications General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Working knowledge of general practices, programs, and/or administrative specialties. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Preferred Qualifications Bachelor's degree and/or equivalent training and administrative work experience involving the support of administrative policies, procedures, practices, or programs. Demonstrated experience working in community engagement or community service programs and working in higher education. Demonstrated experience with support of coordinating programs, services, or departments. Environmental/Physical/Special Must be able to move boxes of paper, office supplies, and sidewalk sign A-Frame message boards, and outreach materials weighing up to 30 pounds. Must be able to bend, lift, move around tables and chairs for ICCE sponsored events. Occasional weekend and/or evening work will be required to provide outreach services and program-related events to on and off-campus communities. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 28 2024 Pacific Daylight Time Applications close: Closing Date/Time: